NorthPoint Development LLC
Riverside, Missouri
This position will be on-site in Kansas City. Curious about a career with NorthPoint? NorthPoint is a leading industrial real estate investment, management and development company that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Corporate Concierge & Experience Coordinator to join our team in Kansas City! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision. As the Corporate Concierge & Experience Coordinator at NorthPoint Development, you will help create a welcoming, organized, and professional headquarters experience for visitors, clients, executives, and employees. This role supports corporate headquarter operations, meeting readiness, guest coordination, and day-to-day office hospitality. You will anticipate needs, communicate clearly, and help ensure that meetings, arrivals, and visitor interactions run smoothly. "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO How We Put You First: At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Scholarships and paid professional development Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account, Cellphone Onsite gym Mental Health Reimbursement Childcare Reimbursement $2,000 annual HRA and HSA contribution Free catered lunches every day + fully stocked kitchen Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match Skills, Knowledge, and Personal Characteristics: First Impressions: Deliver a welcoming and hospitable experience for all visitors and employees. Hospitality Mindset: A genuine commitment to providing attentive, polished, and professional service. Anticipatory & Proactive: Observant and prepared, with the ability to identify needs and take appropriate action. Composure Under Pressure: Able to remain calm, adaptable, and solution-oriented during schedule changes, unexpected arrivals, or shifting priorities. Professional Judgment: Able to read the room, understand guest preferences, and interact confidently and appropriately with executives, clients, and employees. Strong Communication: Excellent verbal and written communication skills. Detail-Oriented: Strong organizational skills with attention to presentation, accuracy, and the overall guest experience in physical spaces. What You'll Do Visitor Arrival Experience: Coordinate a seamless arrival process by reviewing expected guests, greeting visitors professionally, offering refreshments, and escorting guests to the correct meeting spaces. Meeting Room Readiness: Conduct pre-meeting checks to confirm rooms are clean, technology is functioning, virtual meeting links are ready, and catering or materials are prepared as needed. Catering & Event Coordination: Coordinate catering for executive meetings, guest visits, and internal events, ensuring timely delivery, professional presentation, and appropriate clean-up in partnership with the building support team. Issue Resolution: Serve as a key point of contact for guest and executive requests. When issues arise, such as AV needs or temperature concerns, coordinate with the appropriate team to help resolve them efficiently. Concierge Support: Assist external visitors with transportation coordination, local recommendations, and other reasonable requests that support exceptional guest experiences. Cross-Department Coordination: Participate in daily coordination with Facilities and Engineering to review visitor schedules, maintenance activity, and any potential disruptions that may impact meetings or guests. Front Desk Operations: Partner with the Office Coordinator(s) to maintain appropriate reception coverage, support smooth handoffs, and ensure the front desk remains organized and welcoming. Who You Are 2+ years of experience in high-end hospitality, front desk, executive concierge, or reception required. Strong working knowledge of Microsoft Office Suite. Familiarity with visitor management systems (e.g., Envoy) and conference room booking software. Strong working knowledge of general office equipment. Effectively prioritize and multi-task in a dynamic environment. Dependable and flexible, possessing the ability to maintain a strict, high level of confidentiality regarding executives, business dealings, and guests. PI44bc90116f31-7249
This position will be on-site in Kansas City. Curious about a career with NorthPoint? NorthPoint is a leading industrial real estate investment, management and development company that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Corporate Concierge & Experience Coordinator to join our team in Kansas City! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision. As the Corporate Concierge & Experience Coordinator at NorthPoint Development, you will help create a welcoming, organized, and professional headquarters experience for visitors, clients, executives, and employees. This role supports corporate headquarter operations, meeting readiness, guest coordination, and day-to-day office hospitality. You will anticipate needs, communicate clearly, and help ensure that meetings, arrivals, and visitor interactions run smoothly. "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO How We Put You First: At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Scholarships and paid professional development Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account, Cellphone Onsite gym Mental Health Reimbursement Childcare Reimbursement $2,000 annual HRA and HSA contribution Free catered lunches every day + fully stocked kitchen Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match Skills, Knowledge, and Personal Characteristics: First Impressions: Deliver a welcoming and hospitable experience for all visitors and employees. Hospitality Mindset: A genuine commitment to providing attentive, polished, and professional service. Anticipatory & Proactive: Observant and prepared, with the ability to identify needs and take appropriate action. Composure Under Pressure: Able to remain calm, adaptable, and solution-oriented during schedule changes, unexpected arrivals, or shifting priorities. Professional Judgment: Able to read the room, understand guest preferences, and interact confidently and appropriately with executives, clients, and employees. Strong Communication: Excellent verbal and written communication skills. Detail-Oriented: Strong organizational skills with attention to presentation, accuracy, and the overall guest experience in physical spaces. What You'll Do Visitor Arrival Experience: Coordinate a seamless arrival process by reviewing expected guests, greeting visitors professionally, offering refreshments, and escorting guests to the correct meeting spaces. Meeting Room Readiness: Conduct pre-meeting checks to confirm rooms are clean, technology is functioning, virtual meeting links are ready, and catering or materials are prepared as needed. Catering & Event Coordination: Coordinate catering for executive meetings, guest visits, and internal events, ensuring timely delivery, professional presentation, and appropriate clean-up in partnership with the building support team. Issue Resolution: Serve as a key point of contact for guest and executive requests. When issues arise, such as AV needs or temperature concerns, coordinate with the appropriate team to help resolve them efficiently. Concierge Support: Assist external visitors with transportation coordination, local recommendations, and other reasonable requests that support exceptional guest experiences. Cross-Department Coordination: Participate in daily coordination with Facilities and Engineering to review visitor schedules, maintenance activity, and any potential disruptions that may impact meetings or guests. Front Desk Operations: Partner with the Office Coordinator(s) to maintain appropriate reception coverage, support smooth handoffs, and ensure the front desk remains organized and welcoming. Who You Are 2+ years of experience in high-end hospitality, front desk, executive concierge, or reception required. Strong working knowledge of Microsoft Office Suite. Familiarity with visitor management systems (e.g., Envoy) and conference room booking software. Strong working knowledge of general office equipment. Effectively prioritize and multi-task in a dynamic environment. Dependable and flexible, possessing the ability to maintain a strict, high level of confidentiality regarding executives, business dealings, and guests. PI44bc90116f31-7249
NorthPoint Development LLC
Riverside, Missouri
This position is on-site in the Kansas City office Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Product Solutions Manager to join our growing team. NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision. "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Scholarships and paid professional development Wellness Spending Account Cellphone Reimbursement On-site gym Mental Health Reimbursement Childcare Reimbursement $2,000 annual HRA and HSA contribution Free catered lunches + fully stocked kitchen Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match About the Role: We're looking for a Product Solutions Manager to proactively identify challenges across our organization and develop the right solutions to solve them, whether that's process improvement, automation, custom tools, or AI. You'll work closely with teams across the organization to understand their pain points, scope requirements, and deliver practical solutions that drive operational efficiency, support investment decisions, and enable market growth. The Key: you approach problems with an AI-centric mindset, always considering where AI and emerging technologies could create breakthrough improvements, while staying grounded in what actually solves the problem best. What You'll Do: Proactively go out across the organization to identify challenges and opportunities for improvement Own the whole project cycle including scoping, requirement gathering, documentation, launch, and training Recommend and implement solutions whether it's process changes, automations, custom tools, or AI applications Collaborate with our software, IT, and data science teams on more technical implementations Evaluate AI tools and emerging technologies to understand capabilities, limitations, value and costs to inform the product and AI roadmap Measure and track ROI and time savings from deployed solutions Iterate on solutions based on user feedback and changing needs Triage and manage incoming product requests Communicate progress, findings, and recommendations to internal stakeholders clearly and regularly Conduct QA on products you ship and existing products under active iteration Who You Are: Required: 2 years of experience in requirements gathering, product management, business analysis, or scoping tech solutions Experience working with cross-functional teams Excellent problem-solving skills and structured thinking Strong communication and collaboration abilities Curious and excited to experiment with new tools and approaches, especially AI, with the ability to pick them up quickly Highly organized and adaptable to changing priorities Familiarity with product/project management or process improvement methodologies Preferred: Hands-on experience with AI tools and no-code platforms Basic technical skills (Python, APIs, data analysis) Success in This Role Looks Like: Proactively identifying opportunities where AI could create competitive advantage Surfacing problems across the org before they're escalated Delivering solutions with measurable impact: saving time, improving efficiency, and supporting investment decisions and market growth Other teams come to you before pursuing their own software solutions Clear documentation and communication of problem scopes and solutions Building trust as a go-to person for solving operational challenges High satisfaction from teams you support We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PIce897b6cae94-7002
This position is on-site in the Kansas City office Curious about a career with NorthPoint ? NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking for a Product Solutions Manager to join our growing team. NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision. "We truly believe, and I'm convinced, we have some pretty incredible assets. But those assets have all come from our people." - Nathaniel Hagedorn CEO. How We Put You First: At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks: A selection of comprehensive medical, dental, and vision plans 401k with 100% match up to 6%, immediately vested upon enrollment Scholarships and paid professional development Wellness Spending Account Cellphone Reimbursement On-site gym Mental Health Reimbursement Childcare Reimbursement $2,000 annual HRA and HSA contribution Free catered lunches + fully stocked kitchen Parental Paid Leave Flexible Spending Account Living Generously program with 100% charitable contribution match About the Role: We're looking for a Product Solutions Manager to proactively identify challenges across our organization and develop the right solutions to solve them, whether that's process improvement, automation, custom tools, or AI. You'll work closely with teams across the organization to understand their pain points, scope requirements, and deliver practical solutions that drive operational efficiency, support investment decisions, and enable market growth. The Key: you approach problems with an AI-centric mindset, always considering where AI and emerging technologies could create breakthrough improvements, while staying grounded in what actually solves the problem best. What You'll Do: Proactively go out across the organization to identify challenges and opportunities for improvement Own the whole project cycle including scoping, requirement gathering, documentation, launch, and training Recommend and implement solutions whether it's process changes, automations, custom tools, or AI applications Collaborate with our software, IT, and data science teams on more technical implementations Evaluate AI tools and emerging technologies to understand capabilities, limitations, value and costs to inform the product and AI roadmap Measure and track ROI and time savings from deployed solutions Iterate on solutions based on user feedback and changing needs Triage and manage incoming product requests Communicate progress, findings, and recommendations to internal stakeholders clearly and regularly Conduct QA on products you ship and existing products under active iteration Who You Are: Required: 2 years of experience in requirements gathering, product management, business analysis, or scoping tech solutions Experience working with cross-functional teams Excellent problem-solving skills and structured thinking Strong communication and collaboration abilities Curious and excited to experiment with new tools and approaches, especially AI, with the ability to pick them up quickly Highly organized and adaptable to changing priorities Familiarity with product/project management or process improvement methodologies Preferred: Hands-on experience with AI tools and no-code platforms Basic technical skills (Python, APIs, data analysis) Success in This Role Looks Like: Proactively identifying opportunities where AI could create competitive advantage Surfacing problems across the org before they're escalated Delivering solutions with measurable impact: saving time, improving efficiency, and supporting investment decisions and market growth Other teams come to you before pursuing their own software solutions Clear documentation and communication of problem scopes and solutions Building trust as a go-to person for solving operational challenges High satisfaction from teams you support We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. PIce897b6cae94-7002