CYNET Systems

Pay Range: $45.00hr - $50.00hr Job Overview: Our client is seeking a Java Microservices Developer skilled in Spring Framework and React to design and build scalable microservices architecture. Skill Requirements: Strong proficiency in Java programming language and Spring Framework. Experience in designing and developing microservices architecture. Proficiency in frontend development using React framework. Solid understanding of RESTful APIs and web services. Experience with containerization technologies such as Docker and Kubernetes. Familiarity with CI/CD pipelines and DevOps practices. Strong problem-solving skills and ability to analyze and resolve technical issues. Excellent communication and leadership abilities to effectively lead a technical team. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $49.00hr - $54.00hr Job Overview: We are seeking an experienced L3 Infrastructure & Virtualization Engineer to provide advanced operational support, administration, troubleshooting, and project delivery for enterprise Windows and VMware environments. The role will be responsible for managing complex infrastructure issues, leading upgrades and migrations, and ensuring high availability, performance, and security of the datacenter environment. Key Responsibilities: Administer and support VMware Cloud Foundation (VCF) 9.0 environments. Manage and maintain VMware vCenter Server and ESXi hosts. Perform cluster management, resource optimization, and capacity planning. Troubleshoot complex virtualization issues related to compute, storage, networking, and VM performance. Execute VMware lifecycle management activities, including patching and upgrades. Support vMotion, Storage vMotion, DRS, HA, and distributed switch configurations. Implement VMware best practices for performance, security, and availability. Manage and support Windows Server environments (2016, 2019, 2022). Perform advanced troubleshooting of OS, services, AD integration, DNS, DHCP, and GPO-related issues. Manage server provisioning, decommissioning, patching, and hardening activities. Ensure compliance with security and operational standards. Administer Microsoft SCCM/MECM infrastructure. Manage software deployment, patch management, OS deployment, and compliance reporting. Troubleshoot SCCM client, distribution point, and deployment issues. Create deployment packages, task sequences, and automation workflows. Lead and execute infrastructure upgrade and migration projects. Plan and perform VMware vCenter upgrades, ESXi upgrades and lifecycle management, VCF platform upgrades, Windows Server migrations, and SCCM/MECM upgrades and migrations. Develop migration runbooks, rollback plans, and implementation documentation. Conduct pre-upgrade assessments and post-implementation validations. Act as L3 escalation point for critical incidents and major outages. Perform root cause analysis (RCA) and implement permanent fixes. Participate in major incident bridges and provide technical leadership. Work closely with OEM vendors and support teams for issue resolution. Create and maintain technical documentation, SOPs, and knowledge articles. Develop automation and operational improvement initiatives. Provide technical mentoring and guidance to L1/L2 engineers. Participate in regular audits, reviews, and capacity-planning exercises. Required Technical Skills: VMware Technologies: VMware Cloud Foundation (VCF) 9.0, VMware vCenter Server, VMware ESXi, VMware HA, DRS, vMotion, Storage vMotion, vSphere Lifecycle Manager, Distributed Virtual Switches (vDS). Windows Technologies: Windows Server 2016/2019/2022, Active Directory, DNS, DHCP, Group Policy Management, Windows Patching & Hardening. SCCM / MECM: Infrastructure Administration, OS Deployment (OSD), Software Distribution, Patch Management, Compliance Management. Upgrade & Migration: Datacenter Modernization, Platform Upgrades, Server Migration, Virtualization Migration, Infrastructure Transformation Projects. Preferred Skills: PowerShell Scripting and Automation. VMware Aria Suite. Azure or Hybrid Cloud Exposure. ITIL Framework Knowledge. Monitoring Tools (vROps, SCOM, SolarWinds, etc.). Backup Technologies (Veeam, Commvault, NetBackup). Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. VMware VCP/VCAP certification preferred. Microsoft certifications preferred. ITIL Foundation certification preferred. Key Competencies: Strong troubleshooting and analytical skills. Ability to manage critical incidents under pressure. Excellent communication and documentation skills. Experience working in enterprise and global support environments. Strong stakeholder management and leadership abilities. Expected Deliverables: Stable and highly available virtual infrastructure. Successful execution of upgrade and migration projects. Timely resolution of critical incidents. Process improvements and automation recommendations. Accurate technical documentation and knowledge transfer to support teams. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $74.95hr - $79.95hr Job Overview: Our client is seeking a Senior VMware Infrastructure Engineer to support VMware solutions. The candidate will collaborate with application and infrastructure teams to design, implement, and maintain virtual environments, server infrastructure, and network systems. Scope of the Project: This specific Statement of Work is for a contractor that demonstrates expert knowledge in designing, implementing, and supporting VMware solutions for the organization. The selected candidate will work with various application and infrastructure groups to understand requirements for each area of the organization. Design documentation must be produced detailing final deployment configurations along with support procedures as needed. General duties include effectively researching and providing guidance toward strategic direction initiatives, including monitoring system infrastructure and security, as well as assisting in disaster recovery and failover scenarios. The candidate will be part of a team of experienced IT professionals managing time-sensitive projects across networking, virtual environments, security, encryption, network automation, Microsoft server, and networking environments. The role provides implementation and maintenance support for the network and networked systems. Under general supervision, the candidate will report directly to a functional manager to ensure the stability and integrity of data and server services through monitoring, maintenance, support, and optimization of all server infrastructure. Shared 24/7 on-call availability is required. Daily Duties / Responsibilities: Effectively interact and communicate with peer to Director-level IT professionals. Provide feedback to the team regarding product issues, enhancements, and new features. Demonstrate initiative, drive, and self-starter capabilities. Proactively identify, communicate, and implement process-related improvements. Effectively manage multiple tasks and activities concurrently while providing periodic status updates to key stakeholders. Collaborate extensively with peers and management to resolve issues while actively contributing to a growing knowledge network. Prioritize numerous issues of varying severity and manage resolution within accepted service levels, including Helpdesk system management. Troubleshoot, recommend technical solutions, and develop workaround solutions as appropriate. Perform equipment and software upgrades. Install, configure, test, monitor, and maintain system and application hardware and software. Diagnose and resolve hardware and software problems, escalating complex issues to other groups or vendors as necessary. Maintain familiarity with current computer and network products. Adhere to information security guidelines and promote security standards. Required Skills: 13+ years of experience in IT. 3+ years of experience in federal, state, or local government environments. VMware Certified Professional (VCP) certification or 5+ additional years of experience in VMware. 8+ years of experience with enterprise environments regarding SAN and VMware systems. 8+ years of experience with VMware ESX administration. Experience with capacity planning based on technical analysis research. Preferred Skills: Experience working within a NIST, PCI, or Pub 1075 environment. Working technical knowledge of current network hardware, protocols, and internet standards, including TCP/IP, DNS, and DHCP. Advanced knowledge of Windows Server 2012, 2016, and 2019. Additional Skills: Strong interpersonal, written, and oral communication skills. Ability to effectively prioritize tasks in a high-pressure environment. Strong customer service skills and attention to detail. Required Education / Certifications: Bachelor's degree in Information Technology Systems, Computer Science, or a related field. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $95.00hr - $100.00hr Job Overview: The organization is undertaking a multi-year, comprehensive Tax System Modernization Program. This strategic initiative will modernize and integrate core tax administration systems, applications, operational workflows, taxpayer service channels, and data structures across five major software release cycles. While there is a significant technology shift, this modernization effort requires focus and incorporation of best practices for Enterprise Program and Project Management, Organizational Change Management, Systems and User Acceptance Testing, and End User System Training to ensure successful program execution, quality assurance, organizational readiness, and stakeholder alignment. Operating within the Transformation Management Office, the Program Manager reports directly to the Program Sponsor alongside the Technical Program Director and Functional Program Director, leading strategic planning, stakeholder engagement, cross-functional coordination, program scheduling, and resource analysis. Position Responsibilities: Collaborate with the tax system vendor and Transformation Management Office (TMO) to develop and oversee a comprehensive tax system modernization roadmap, including multiple releases with a detailed schedule, resource allocations, and milestones. Coordinate with the tax system vendor, Technical Program Director, and Functional Program Director from planning and analysis to execution and deployment. Ensure program management best practices are followed throughout the program, including effective documentation, communication, and change management. Identify key program risks and ensure risk mitigation strategies and plans are documented to support program success. Identify and manage decisions, issues, and action items to ensure timely resolution and avoid program delays. Serve as the primary contact for the tax system vendor Project Manager. Ensure alignment with other IT portfolio initiatives, identifying and addressing dependencies, resource constraints, conflicts, and risks. Create and deliver regular status reports, dashboards, and Executive Steering Committee presentations and updates. Submit required information and comply with state Department of Information Technology reporting requirements. Develop methods to measure and report on program benefits. Facilitate Executive Steering Committee and Program Management Governance Meetings. Ensure contractor onboarding and off-boarding happen in a timely manner aligned with resource planning and program schedules. Oversee technology and service vendor deliverables according to contract and payment milestones. Collaborate closely with agency IT leads, business analysts, and third-party contractors to ensure effective teamwork. Manage Change Requests, working with the appropriate steering committee or board to present proposed changes and acquire decisions for approval or rejection. Coordinate with other state agencies or third parties to discuss changes needed by other IT departments to support the program (e.g., interface changes). Collaborate with the Functional Program Director to plan activities associated with the organizational change management strategy and plan. Participate in planning and attend meetings and discussions with external stakeholders impacted by the new tax system. Lead a cross-functional team of project managers responsible for managing specific aspects of the program (e.g., data conversion, interfaces). Provide guidance, mentorship, and performance oversight to team members. Collaborate with Procurement and TMO Program Directors on timelines for procuring goods and services to support program schedules. Maintain and oversee the staffing plan, ensuring sufficient allocation of internal resources to meet program timelines. Track completion of contract milestones and payment approvals; participate in forecasting future budget needs for the program. Collaborate with the Technical Program Director and internal technical team members responsible for adherence to all state, federal, and agency regulations to identify work tasks for inclusion in the program schedule, including dependencies. Qualifications & Experience: Minimum of 7 years of experience in program or project management. PMP or PgMP certification preferred. Proven experience managing large-scale modernization or transformation projects, ideally within the government or public sector. Experience with public-sector taxation operations or technologies is preferred. Experience with Agile project management methodologies is preferred. Proven experience developing high-quality status reports and dashboards. Proven experience presenting to executive-level stakeholders. General knowledge of state and federal regulatory standards for government technology. Skills: Excellent organizational skills, with the ability to manage multiple tasks and priorities effectively. Excellent leadership, communication, and interpersonal skills, with the ability to interact with and engage a wide range of stakeholders. Strong analytical and problem-solving abilities. Proficiency in project management software (e.g., MS Project). Proficiency in Microsoft Office, SharePoint, and MS Teams; advanced skills preferred. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $45.00hr - $50.00hr Job Overview: Our client is seeking an MLOps Engineer to assist with ML models production pipelines, SQL development, Python coding and code review, Docker, and Universal Base Images. Primary Skills: ML Models Production Pipelines. SQL. Python Coding and code review. Docker. Universal Base Images. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $76.25hr - $81.25hr Job Overview: The client is seeking a highly experienced Enterprise Project Manager to lead and coordinate complex technology initiatives supporting a large public-sector healthcare organization. The Project Manager will be responsible for overseeing a portfolio of concurrent infrastructure, cloud, network, cybersecurity, systems, and operational modernization projects that support strategic technology transformation initiatives. The successful candidate will collaborate with executive leadership, technical teams, business stakeholders, vendors, and external partners to ensure successful project delivery while maintaining operational stability and compliance with standards. Scope of the Project: The Project Manager will be responsible for overseeing a portfolio of concurrent infrastructure, cloud, network, cybersecurity, systems, and operational modernization projects that support the organization's strategic technology transformation initiatives. The successful candidate will collaborate with executive leadership, technical teams, business stakeholders, vendors, and external partners to ensure successful project delivery while maintaining operational stability and compliance with organizational standards. The candidate brings 10+ years of enterprise project management experience, demonstrated success leading large-scale infrastructure and cloud transformation initiatives, advanced proficiency with Jira, Confluence, and SharePoint Online, and the ability to rapidly integrate into a fast-paced environment and independently manage complex programs from initiation through implementation. Daily Duties / Responsibilities: Lead multiple concurrent IT Infrastructure & Operations projects, including network, server, cloud, cybersecurity, and modernization initiatives. Develop and maintain project plans, schedules, milestones, budgets, risk registers, and project documentation to ensure successful project delivery. Serve as the primary liaison between technical teams, business stakeholders, vendors, and executive leadership for assigned projects. Utilize Jira to manage project execution, track deliverables, monitor dependencies, and provide program-level reporting and visibility. Create and maintain Confluence spaces, project documentation, knowledge repositories, decision logs, and operational procedures to support governance and knowledge management. Design, manage, and optimize SharePoint Online sites, project portals, and document repositories to support collaboration, records management, and project governance. Facilitate project meetings, stakeholder reviews, technical work sessions, and other project-related meetings while ensuring action items are tracked to completion. Identify, assess, and mitigate project risks, issues, and resource constraints while proactively recommending solutions to leadership. Drive continuous improvement of project management processes, governance standards, reporting practices, and operational efficiencies across the Infrastructure & Operations team. Required Skills: 10+ years of progressive Project Management experience leading enterprise infrastructure, cloud, data center, network, cybersecurity, and technology modernization initiatives. PMP Certification. Jira Administration and advanced usage. Confluence Administration and documentation governance. Infrastructure and cloud migration experience. Vendor management experience. Experience managing multiple concurrent enterprise programs exceeding $1M in total project value. Preferred Skills: SharePoint Administration. Azure DevOps experience. Medicaid / Healthcare experience. State / Federal Government experience. Microsoft Power Platform. Required Education Certifications: PMP Certified. Preferred Certifications: PMI-ACP. SAFe. Scrum Certification. Additional Skills / Duties: Large-scale infrastructure program delivery. Demonstrated success delivering large-scale infrastructure transformation projects involving cross-functional teams, vendors, and executive stakeholders. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.63hr - $60.63hr Job Overview: The organization is seeking a Databricks Data Analyst with strong Power BI skills to support data-driven business initiatives by transforming business needs into reliable datasets, dashboards, reports, and analytical insights. The candidate will work closely with business stakeholders, digital teams, data engineers, and product teams to understand requirements, explore data, define data needs, build transformations, and create high-quality Power BI dashboards using data from cloud and Databricks-based environments. The ideal candidate combines strong analytical skills, hands-on experience with Databricks, Power BI, Power Query, and a solid understanding of modern cloud data platforms, especially in a Microsoft Azure environment. Top Skills: Databricks. Power BI. Modern cloud data platforms. Key Responsibilities: Work with business stakeholders to understand, clarify, and formalize reporting, analytics, and data requirements. Explore data from technical and functional perspectives to identify useful insights, quality gaps, and transformation needs. Use Databricks to access, analyze, prepare, and transform datasets for reporting and analytical use cases. Build, maintain, and optimize Power BI dashboards, reports, semantic models, and visualizations. Develop Power Query transformations and support data preparation activities for BI solutions. Define required data objects, attributes, data quality rules, and functional mapping between source data and reporting outputs. Support conceptual and technical data modeling for BI and analytics use cases. Contribute to backlog definition, prioritization, and delivery tracking in Agile/product mode. Collaborate with data engineers, business analysts, product owners, and technical teams to deliver end-to-end BI solutions. Participate in testing, validation, user acceptance, documentation, and move-to-run activities. Prepare technical and functional documentation, including data models, report specifications, and dashboard guides. Provide technical assistance to project teams and business users. Ensure BI solutions are reliable, well-documented, scalable, and aligned with governance and quality standards. Preferred Skills: Experience with Databricks SQL, SQL analytics, notebooks, or lakehouse environments. Knowledge of Azure Data Lake, Azure Data Factory, or other Azure data services. Experience with Power Platform, especially Power Apps. Exposure to Python or PySpark for data analysis is a plus. Experience with data governance, GDPR, documentation standards, and move-to-run processes. Experience delivering BI solutions from initial business need through production deployment. Qualifications: Bachelor's degree with 4+ years of Data Analyst experience with Databricks. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $58.47hr - $100.29hr Job Overview: Lead hands-on solution architecture for Engineering Services platforms and managed business services. Partner with service owners and customers to identify where AI or simpler automation adds value, then guide design, engineering, and reliable operation of those capabilities. Purpose of the Role: Lead hands-on solution architecture for Engineering Services (ES) platforms and managed business services. Specific Responsibilities: Partner with ES service owners, Technical Operations, and business unit stakeholders to understand service requirements, operational friction, and customer outcomes; assess where AI is appropriate. Define use cases and success criteria; assess feasibility, value, cost, risk, and reuse before recommending experiments or enhancements to existing and new ES services. Architect AI-enabled capabilities within ES cloud, identity, API/MCP, integration, connectivity, and observability services; apply secure, reusable enterprise patterns. Lead hands-on evaluations and prototypes; guide solution development and integration through production readiness, with clear engineering acceptance criteria. Design for secure, supportable operations with service engineering and Technical Operations: evaluation, telemetry, access controls, runbooks, incident response, and rollback. Present evidence-based options to ES and business unit leaders, explaining service value, reliability, AI quality, cost, privacy, and human-oversight tradeoffs. Lead cross-functional architecture reviews and mentor engineers; coordinate solution delivery with business unit technical teams, Security, and CIO Analytics on dependent applications and integrations. Translate architecture into demonstrable outcomes, communicate delivery risks, and maintain clear service and platform accountability. Requirements: Bachelor's degree in computer science, information technology, engineering, or equivalent professional experience. 7+ years in software, platform, integration, or solutions architecture roles, with hands-on production engineering, technical leadership, and service-provider or customer-facing experience. Applied AI solution design: LLM workflows, retrieval when appropriate, tool/agent integration, quality evaluation, model-selection tradeoffs, and non-AI alternatives. Enterprise service integration: Cloud architecture, REST APIs, MCP, identity and authorization, operations tooling, and reusable platform and service patterns. Security and service reliability: Data protection, threat modeling, auditability, observability, resiliency, human oversight, and production readiness. Engineering and advisory: Python or TypeScript prototypes, architecture decision records, delivery tradeoffs, collaboration with service owners, and cross-team facilitation. Preferred Experience: AWS AI services, Claude, Kong Konnect AI/MCP integration, Client or CloudWatch, CI/CD, and engineering managed services in a regulated enterprise. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $47.00hr - $52.00hr Job Overview: The Claims Business Analyst is responsible for developing detailed business and functional requirements for claims processing and administration systems, as well as ensuring proper integration with downstream systems for reporting purposes. The candidate will plan and conduct User Acceptance Testing to guarantee that systems meet necessary specifications and provide analytical support for various projects and initiatives aimed at enhancing organizational claims management processes. Responsibilities: Lead requirements definitions for complex enhancements and ongoing strategic initiatives. Identify and translate business needs into clearly defined requirements. Create documentation inclusive of business use cases, process/data flows, traceability matrices, and report mock-ups. Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations. Serve as the primary business analysis point of contact for assigned initiatives, ensuring requirements are well understood and development teams are unblocked. Lead review sessions for completed business and functional requirements with key business users, focused on gaining consensus and final business approval. Cultivate strong professional relations within business units to thoroughly understand business needs. Collaborate with the development and testing teams to provide subject-matter expertise. Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged. Ensure future solutions are efficient and effective across all business processes while remaining consistent across products. Participate in the development and planning of user acceptance testing activities, including test plans and scripts based on requirements, and facilitate the UAT execution phase. Work with the business lead and project manager to obtain UAT signoff. Support AI-enabled initiatives by documenting business requirements and collaborating with product, development, UX, and QA teams as assigned. Provide guidance and support to less experienced business analysts to help improve requirements quality, workload management, and overall delivery effectiveness. Proactively manage workload, priorities, and dependencies, remaining available to support additional assignments as business needs evolve. Technical Qualifications: 7+ years of business analysis experience, with 3+ years within property and casualty insurance claims. Experience with iterative and agile methodologies, with working knowledge of both SDLC and PMLC processes. Strong experience with the development of detailed business requirements and technical specifications. Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories. Knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process/improvements automation. Experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes. Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality. Experience supporting AI-related or AI-enabled initiatives is a strong plus. General Qualifications: Proven track record for claims system implementation and support. Clear verbal and written communication skills. Ability to understand communication channels and escalate appropriately. Experience using standard project and business tools including Microsoft Project, Excel, PowerPoint, SharePoint, and UI mock-up tools. Proficiency with process modeling tools such as Visio. Experience with visualization tools is beneficial. Excellent problem-solving and analytical skills. Experience supervising small teams. Strong initiative with the ability to self-manage. Comfortable with ambiguity and able to work through challenges to complete objectives correctly. Team player who works well with technical and business resources. Able to see tasks through to completion without significant guidance. Personal time-management skills and an ability to meet individual and team deadlines. Education Requirements: Bachelor's degree (B.A./B.S.). Certified Business Analyst Professional (CBAP) is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $69.32hr - $74.32hr Job Overview: This role is best suited for a Developer Productivity Engineer who enjoys helping engineers succeed, driving adoption of new technologies, analyzing usage data, and serving as the bridge between users and the AI platform team. The candidate will own the operational success of the Coding AI tool and help maximize its value across the engineering organization. The ideal candidate thrives at the intersection of developer tools, AI enablement, technical support, analytics, and stakeholder engagement. Required Qualifications: 3+ years of experience supporting developer tools, engineering platforms, DevOps environments, or developer productivity initiatives. Bachelor's Degree in Computer Science, Engineering, or related field, or equivalent practical experience. Experience administering, supporting, or enabling developer-facing tools and platforms. Familiarity with AI-assisted coding technologies, large language models (LLMs), and their application within software development workflows. Experience with developer environments such as VS Code and related integrations. Experience with dashboarding, analytics, and monitoring platforms such as Grafana or Kibana. Programming experience in one or more of the following: Python, Go, or Java. Familiarity with Jira, ServiceNow, or similar ticketing and support systems. Strong problem-solving, troubleshooting, and analytical skills. Excellent communication skills with the ability to work effectively across multiple engineering teams. Success in This Role: Being a strong advocate for developers and helping them successfully adopt AI-powered development tools. Acting as the primary support and escalation point for engineers using the platform. Building trust with engineering teams by quickly troubleshooting issues and improving the overall user experience. Leveraging data and metrics to understand adoption trends, identify challenges, and measure business impact. Working cross-functionally with engineering, product, and AI platform teams to drive continuous improvements. Having a genuine interest in emerging AI technologies and how they can improve developer productivity. Key Responsibilities: Partner with engineering teams to increase awareness, onboarding, and adoption of the client's Coding AI platform. Support installation, configuration, and ongoing usage of the platform across the engineering organization. Gather developer feedback and provide actionable recommendations to enhance the user experience. Serve as the first point of contact for engineers requiring assistance with the Coding AI tool. Troubleshoot and resolve common user issues while coordinating with the platform team on more complex technical problems. Create and maintain onboarding materials, knowledge base articles, documentation, FAQs, and training resources. Track platform adoption, usage patterns, and effectiveness across teams. Develop dashboards and reporting solutions that provide visibility into engagement, trends, and key performance indicators. Analyze data to identify opportunities for increased adoption and improved developer productivity. Partner closely with the Coding AI platform team on bug resolution, feature requests, and future enhancements. Communicate observations, trends, and recommendations to leadership and stakeholders. Ensure platform usage aligns with organizational security, access management, and governance requirements. Preferred Candidate Profile: The strongest candidates will demonstrate: A passion for improving developer productivity and user experience. Experience supporting internal engineering platforms at scale. Strong customer service and relationship-management skills. The ability to translate technical issues into actionable solutions. Comfort working with data, analytics, and adoption metrics. Curiosity about AI technologies and enthusiasm for helping engineering teams realize value from AI-powered tools. A proactive mindset focused on identifying problems, improving processes, and driving measurable outcomes. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $37.98hr - $41.59hr Job Overview: The primary role of this individual is to produce compliant high-quality documentation. This role encompasses the support and coordination of writing, editing, and processing compliant documents and procedures in Manufacturing. Essential core competencies include attention to detail and organization. Critical thinking, with a solid understanding of quality implications, is necessary for managing document writing efficiently and compliantly. Effective communication is required to maintain visibility of documents and project progress. Responsibilities: Write, edit, and process compliant Quality System documents and procedures including manufacturing work instructions, manufacturing forms, guidance procedures, and risk files. Create and edit flow charts, diagrams, and other visual aids. Collaborate with Manufacturing, Quality, Engineering, and Technical teams to learn about specific products or processes to write and edit documents and procedures. Support documentation needs for manufacturing-related projects, such as process scale-ups. Gather and apply feedback to improve documents and procedures. Communicate status and meet project timelines and deadlines. Provide training support for the document change process. Write and edit technical documentation for products, processes, and projects, including user manuals, job aids, and technical instructions/bulletins. Research technical and engineering information, including drawings, design and test specifications, product prototypes, and interviews with subject matter experts. Complete all phases of the document development cycle, including project scope and requirements, documentation design, and execution. Contribute to and deliver business processes or detailed technology solutions in a self-managed and target-oriented manner. Analyze, develop, test, and implement processes, technologies, and systems within the specific field of expertise. Provide functional advice to and integrate services of operational staff or colleagues. Required Education, Skills & Experience: 3-5 years of technical writing experience. Strong verbal and written communication skills. High level of attention to detail and strong organizational skills. Ability to work independently to create, track, and report on plans/projects to complete multiple documents and projects in a timely manner. Ability to present complex data in clear, concise text. Ability to meet deadlines and work independently. Proficiency with Microsoft Office products, including Word, Excel, and PowerPoint. Preferred Experience: A background in SAP is preferred. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $38.82hr - $43.82hr Job Overview: Provide desktop support to resolve end-user technical issues in a timely fashion in order to maintain customer satisfaction. Install, troubleshoot, and maintain a wide variety of equipment and applications while working as part of a cross-functional IT infrastructure team supporting both onsite and remote end users. TOP SKILLS PER MGR: Ability to work independently with limited supervision. Interpersonal skills with a service mindset. IT troubleshooting skills. PURPOSE: Install, troubleshoot, and maintain a wide variety of equipment and applications, working as part of a cross-functional IT Infrastructure team supporting onsite and remote end users. ESSENTIAL FUNCTIONS: Provide responsive support for end users with deskside and walk-up support issues for PCs, network printers, video conference equipment, and other local IT hardware and software packages. Use remote management to assist end users who are working offsite. Image new PCs and clients for back-office and manufacturing system use. Set up and support cellular devices for end users. Maintain inventory control of patch cables, video cables, peripherals, and other IT items. Assist in ordering and receiving equipment as required. Comply with internal and external regulations and procedures. Follow all safety and environmental requirements in the performance of duties. Perform other duties as assigned. QUALIFICATIONS: Associate's Degree in Computer Science or Information Technology from an accredited college required. High School Diploma/GED with seven (7) years of IT experience may be considered. Minimum of two (2) years of IT experience required, preferably in a customer-facing role. Hands-on hardware troubleshooting experience, including desktop and laptop PCs, barcode scanners, and AV systems is a plus. Experience with applications such as MS Office and Teams is a plus. Experience with ticketing systems such as ServiceNow is a plus. Experience with iPhone and iPad support is a plus. IT Utilities operational experience is a plus. CompTIA A+ certification is a plus. CompTIA Network+ certification is a plus. GxP Pharmaceutical Environment Experience is a plus. Operational experience providing hands-on support for end-user technical issues in an operating facility is a plus. Excellent problem-solving skills. Excellent and friendly customer service skills. Strong verbal and written communication skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $59.00hr - $68.00hr Job Overview: The Quality Systems Program & Foundational Enablement Lead coordinates the planning, governance, implementation, and ongoing support of regional quality-system initiatives across North XX manufacturing companies. The role serves as a central connection point among Quality, Information Systems, Enterprise Architecture, database, data, finance, communications, Agile delivery, and manufacturing-site stakeholders. The position supports major initiatives including ICS+, QDMS, North XX Hoshin activities, Oracle-to-Postgres transition, system releases, infrastructure readiness, and future quality-system development. It maintains integrated program plans, coordinates deployment and change-control activities, raises and resolves impediments, supports business planning and budgeting, and communicates program status to working teams and leadership. Key Responsibilities: Program and project coordination. Cross-functional leadership. Stakeholder relationship management. Technical and business communication. Planning and prioritization. Risk and impediment management. Meeting facilitation. Executive presentation. Documentation discipline. Change and release coordination. Continuous improvement. Adaptability and problem solving. Measures of Success: Accurate, timely, and transparent program reporting. Completion of planned deliverables, dependencies, and change-control activities. Effective coordination of stage and production deployments. Timely identification and escalation of risks and impediments. Strong alignment among Quality, technical teams, manufacturing companies, and leadership. Current and reliable program documentation. Successful preparation of business cases, budget inputs, governance reviews, and executive updates. Improved standardization and efficiency across regional Quality-system activities. Qualifications: Experience coordinating complex, cross-functional programs or technology-enabled business initiatives. Strong knowledge of project planning, status reporting, issue management, dependency management, and stakeholder coordination. Demonstrated ability to organize and facilitate meetings involving technical teams, business stakeholders, and leadership. Strong written, verbal, presentation, and executive-communication skills. Proficiency with Microsoft Teams, Excel, PowerPoint, SharePoint, Power Apps, and related Microsoft 365 applications. Experience developing and maintaining Jira epics, project records, dashboards, or equivalent program-management tools. Ability to manage multiple initiatives and priorities across geographically distributed organizations. Strong attention to detail and ability to maintain accurate documentation, timelines, and status information. Education/Experience: Bachelor's Degree required. Added bonus: Experience supporting manufacturing Quality systems or regional technology implementations. Familiarity with Agile planning, PI planning, Scrum teams, and quarterly business planning. Understanding of database, server, virtual-machine, Oracle, Postgres, testing, and production-deployment concepts. Experience with change-control processes, Requests for Change, and Change Advisory Boards. Familiarity with Lean, Hoshin Kanri, Obeya, Yokoten, continuous improvement, or similar operating practices. Experience supporting budget planning, business cases, value realization, and capacity discussions. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $50.00hr - $55.00hr Job Overview: Experience supporting and developing Guidewire Digital Portal applications, preferably CustomerEngage, ProducerEngage, or similar customer/agent-facing applications. Experience integrating digital applications with Guidewire PolicyCenter, ClaimCenter, and/or BillingCenter. Strong Java development experience including Java, Spring Boot, REST APIs, Microservices, Maven, object-oriented programming, and design patterns. Strong API development and troubleshooting experience using REST, JSON, SOAP, and XML. Experience with API management platforms such as Azure API Management. Experience troubleshooting end-to-end integrations across Portal, API Gateway, middleware, and Guidewire backend applications. Experience with middleware/integration technologies, with BizTalk experience preferred. Experience with web/digital technologies such as JavaScript, Node.js, and modern web application architectures. Strong understanding of application security including OAuth 2.0, OpenID Connect, SAML 2.0, JWT, SSL/TLS authentication, and authorization. Experience with DevOps tools and practices including GitHub, Bitbucket, Jenkins, CI/CD, and branching strategies. Experience with production monitoring, application logging, incident troubleshooting, root-cause analysis, and performance analysis. Experience working in an AMS/Production Support environment including L2/L3 incidents, problem management, defect fixes, minor enhancements, and production deployments. Ability to collaborate across Guidewire, Digital/UI, Integration, Infrastructure, and business teams to resolve production issues. Experience working in Agile delivery and support models. Azure API Management exposure and AWSAzure cloud services preferred. Requirement/Must Have: Experience supporting and developing Guidewire Digital Portal applications, preferably CustomerEngage, ProducerEngage, or similar customer/agent-facing applications. Experience integrating digital applications with Guidewire PolicyCenter, ClaimCenter, and/or BillingCenter. Strong Java development experience including Java, Spring Boot, REST APIs, Microservices, Maven, object-oriented programming, and design patterns. Strong API development and troubleshooting experience using REST, JSON, SOAP, and XML. Experience with API management platforms such as Azure API Management. Experience troubleshooting end-to-end integrations across Portal, API Gateway, middleware, and Guidewire backend applications. Experience with middleware/integration technologies; BizTalk experience preferred. Experience with web/digital technologies such as JavaScript, Node.js, and modern web application architectures. Strong understanding of application security including OAuth 2.0, OpenID Connect, SAML 2.0, JWT, SSL/TLS authentication, and authorization. Experience with DevOps tools and practices including GitHub, Bitbucket, Jenkins, CI/CD, and branching strategies. Experience with production monitoring, application logging, incident troubleshooting, root-cause analysis, and performance analysis. Experience working in an AMS / Production Support environment including L2/L3 incidents, problem management, defect fixes, minor enhancements, and production deployments. Ability to collaborate across Guidewire, Digital/UI, Integration, Infrastructure, and business teams to resolve production issues. Experience working in Agile delivery and support models. Azure API Management exposure and cloud services (AWS/Azure) preferred. Responsibilities: Support and develop Guidewire Digital Portal applications. Integrate digital applications with Guidewire PolicyCenter, ClaimCenter, and/or BillingCenter. Develop and troubleshoot APIs using REST, JSON, SOAP, and XML. Troubleshoot end-to-end integrations across Portal, API Gateway, middleware, and Guidewire backend applications. Provide L2/L3 incident support, problem management, defect fixes, minor enhancements, and production deployments in an AMS environment. Collaborate across Guidewire, Digital/UI, Integration, Infrastructure, and business teams to resolve production issues. Nice to Have: BizTalk experience. Exposure to AWS/Azure cloud services. Skills: Guidewire Digital. CustomerEngage. ProducerEngage. PolicyCenter. ClaimCenter. BillingCenter. Java. Spring Boot. REST APIs. Microservices. Maven. JSON. SOAP. XML. Azure API Management. BizTalk. JavaScript. Node.js. OAuth 2.0. OpenID Connect. SAML 2.0. JWT. SSL/TLS. GitHub. Bitbucket. Jenkins. CI/CD. AWS. Azure. Qualification And Education: 10+ years of experience in IT applications and software development. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $85.00hr - $90.00hr Job Overview: Our client designs and manufactures highly complex surgical systems including cameras, instruments, and accessories for use in surgery. We are looking for an individual to manage labeling projects associated with the development of these products. The role is responsible for the development, planning, and execution of labeling projects that support business and operational goals. The successful candidate will interface with cross-functional stakeholders across the organization to act as a central hub of knowledge to manage information, communications, tasks, and timelines. The ideal candidate will have a passion for people, processes, and products, and strive to achieve positive customer experiences within global regulatory requirements. Responsibilities: Develop, communicate, and implement project plans; monitor progress and performance against the plan; resolve problems, mitigate risk, and minimize delays. Identify scope, develop timeline, and align resources for labeling projects across multiple product lines and geographies to meet objectives. Drive multiple parallel projects with unique cross-functional team members. Review labeling updates for labeling content and accuracy to confirm alignment with regulatory requirements. Estimate costs, resources, and durations required to complete projects and tasks. Monitor activities, allocate resources, and assign tasks to ensure goals are met. Liaise with other areas in the organization to secure specialized resources and contributions for projects. Conduct project meetings and prepare reports to communicate the status of the project within and beyond the project team. Work through complex scenarios with project staff to assist and/or benchmark strategies to solve problems. Analyze and evaluate tools and processes; propose and implement accuracy and efficiency improvements. Foster continuous improvement by initiating and managing process improvement projects employing Six Sigma principles and/or Agile project management methodologies. Manage highly complex label content for the organization's diverse products (systems/capital equipment, software, instruments, and accessories). Interact with external and internal teams to drive labeling-related items and tasks to closure. Coordinate and support labeling activities with external print vendors, internal manufacturing stakeholders, and New Product Introduction (NPI) teams. Requirements: Minimum four-year Engineering degree (bachelor's degree or equivalent) preferred; business or related field may be considered commensurate to work experience. Minimum 5 years professional history working in a medical device industry or equivalent experiences. Experience working in a structured global business environment with multiple disciplines such as Regulatory, Manufacturing, Quality, Information Technology, and Logistics. Ability to digest, distribute, and adjust communications to various members and levels of the organization. Strong ability to communicate verbally and in writing to internal and external customers in an organized manner. Self-starter who can independently thrive in a team environment to prioritize tasks and resolve problems. Highly organized with strong interpersonal, communication, analytical, and soft skills. Ability to build strong positive working relationships with radical candor. Enthusiastic individual with a passion to learn and develop project management and business skills. Familiar with Portfolio Management, Design Control, Risk Management, and Manufacturing Process Controls. Awareness of medical device regulatory standards and compliance requirements. Proficient user of Microsoft 365 or similar productivity tools. Proficient user of Tableau, Smartsheet, or similar project and data management software. Familiar with SAP, Agile, or similar enterprise software. Familiar with international, region-specific labeling requirements preferred. Familiar with a range of labeling methods preferred, such as thermal-transfer printing, pad printing, laser marking. Ability to travel domestically and internationally as needed to execute projects (approximately 10%). Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $44.86hr - $49.86hr Job Overview: The ideal candidate will have hands-on experience in Oracle CPQ, including user experience and an understanding of business processes. This role is vital for requirement gathering and facilitating communication between stakeholders and technical teams. The candidate is expected to work hours that at least partially align with Mountain Time in the US, enabling collaboration with key stakeholders. Responsibilities: Work closely with stakeholders to gather, analyze, and document business requirements, serving as a bridge between business needs and technical solutions. Conduct detailed analysis of business processes and requirements. Document and communicate requirements to development teams. Support the product owner in refining user stories and acceptance criteria. Focus on detailed analysis and documentation of business requirements, aiding both product owners and technical teams in understanding and translating business needs. Provide tactical support for Oracle CPQ, including attending daily calls to groom and clarify requirements, monitor progress, and drive technical results. Filter Aha suggestions and conduct intake calls to refine requirements. Write business requirements from Aha for CPQ development. Answer questions from technical teams regarding requirements in development. Test enhancements to ensure they meet BRD and user story needs. Draft release notes. Verify that releases to production are complete and correct. Participate in the pilot project to implement CSS Quoting Process 2.0. Drive enhancements to the Aspose Proposal Generation Tool. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $35.00hr - $40.00hr Job Overview: Our client is seeking a skilled DevOps Engineer with hands-on experience in Kubernetes administration, Azure DevOps, Secret Management, and Helm. The ideal candidate will be responsible for building, managing, and automating cloud-native infrastructure and deployment pipelines. A strong theoretical understanding of Istio and Argo CD is essential. Experience with Microsoft Azure cloud services is required. Responsibilities: Design, implement, and maintain CI/CD pipelines using Azure DevOps. Deploy and manage containerized applications on Kubernetes clusters. Create, manage, and maintain Helm charts for application deployments. Implement and manage secrets management solutions to ensure secure application deployments. Monitor, troubleshoot, and optimize Kubernetes environments. Collaborate with development and operations teams to improve deployment reliability and efficiency. Support infrastructure automation and configuration management initiatives. Implement DevOps best practices, including Infrastructure as Code (IaC) and GitOps principles. Work with Azure cloud services to provision, configure, and manage cloud resources. Participate in release planning, deployment activities, and production support. Required Skills: Strong experience with Kubernetes administration and application deployment. Hands-on experience with Azure DevOps for CI/CD pipeline creation and maintenance. Experience in Secret Management tools such as Azure Key Vault, HashiCorp Vault, or similar solutions. Experience in creating and managing Helm Charts. Good understanding of containerization technologies such as Docker. Knowledge of Git version control and branching strategies. Familiarity with scripting using Bash, PowerShell, or Python. Experience with Azure cloud services, including Azure Kubernetes Service (AKS) deployments, Azure Virtual Machines, Azure Storage, Azure Networking, Azure Monitor and Log Analytics, and Azure Key Vault. Must-have technical expertise in Kubernetes, Azure DevOps, Secret Management, Helm, Azure Cloud Services, Istio, and Argo CD. Good-to-Have Skills: Experience with Terraform. Familiarity with Docker. Experience with monitoring tools such as Prometheus and Grafana. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $45.00hr - $50.00hr Job Overview: This role performs system integrations across desktop, on-premise and off-premise cloud servers, and Azure Virtual Desktop (AVD) technology platforms. The candidate will participate in developing packaging solutions for desktop and server platforms as well as converting legacy applications and utilities using Numecent, MSIX, PSAppDeploy, Ansible, and containerization. The Senior Software Packager will contribute to modern packaging design, conduct planning, perform requirements analysis, provide pre- and post-implementation support, and handle maintenance. The candidate will work on basic to complex applications, develop and execute test plans prior to software deployment, and maintain documentation of all customizations and changes made during the packaging process. Responsibilities: Assume a technical lead role and participate in project assessment, software packaging and delivery tools, custom scripting, pilot testing, user acceptance and communication, and remediation activities associated with large-scale software deployments. Help solve complex technical issues and develop customized solutions for deploying software applications to a diverse workstation and server environment. Work in a test, configuration management, and release management environment, interfacing with various process owners. Participate in or execute compliance activities adhering to organizational standards and policies. Serve in a lead role in meetings relating to specific technical projects or tasks. Lead or support IT initiatives and gather technical requirements as needed. Lead technical discussions with organization resources independently. Report on findings and recommendations, and escalate to the IT team lead for decisions. Write technical documentation in the form of design specifications, test plans, installation plans, and incident reviews. Interface with other release team members to ensure all technical aspects of the deployment have been accounted for to minimize risk to IT infrastructure. Coordinate with third-party vendors and participate in all required team meetings. Requirements: 7+ years of software packaging, application development, and deployment experience within physical and virtual environments, preferably for a large enterprise organization. Experience integrating application packaging and delivery solutions with user self-service portals, automation tools, enterprise software deployment tools, software licensing tools, data export compliance systems, remote AVD, and remote hosted applications. Strong technical skills and hands-on expertise with .NET, .BAT, .VBS, WSE, .MSI, .MST, .MSP, SQL Server, App-V, MSIX, Numecent, and similar scripting and database tools. Experience with automation scripts, orchestration, and automation processes and products. Deep understanding of implementing and supporting application virtualization, streaming, layering, and paging technologies on AVD environments, desktop, servers (on-premises and cloud), and mobile devices. Engineering, deployment, and transition experience across a broad range of current and future Microsoft applications and technologies or similar third-party tools that integrate Microsoft products (e.g., Intune and Ansible). Expertise in application packaging and deployment through Intune Management, application models, and containers. In-depth experience with Microsoft Operating Systems (desktop and server). Strong experience in Windows Registry (32/64-bit architecture) manipulation. Advanced Windows troubleshooting skills to act as the highest level of problem escalation, with strong ability to communicate escalations effectively. Experience with process and infrastructure compliance, including ITIL and IRM. Strong organizational and communication skills. Preferred Qualifications: Experience developing scripts in PowerShell, Ansible, DSC, Python, or YAML. Familiarity with tools or automated scripts/processes. Experience with idempotency related to configuration management, policy, and deployment. Project coordination experience, including managing change, identifying risks, writing design documents, managing or leading technical projects, and tracking tasks. Knowledge of UWP and MSIX packaging development and deployment. Proficiency in the SAFe Agile framework. Experience with Azure DevOps and CI/CD pipelines. Azure Certifications. Bachelor's Degree or equivalent experience. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $29.21hr - $34.21hr Job Overview: The candidate will troubleshoot customer issues while installing, configuring, and testing software and operating systems. The candidate will install, unpack, and set up computer hardware, printers, and peripheral equipment for both internal and external users. Candidates must possess at minimum an Associate's degree in Information Technology, Computer Science, or a related discipline along with 1 to 2 years of customer support or customer service experience. Essential Duties and Responsibilities: Serve as the initial point of contact for customers seeking technical assistance via phone, chat, email, or in person. Provide immediate on-demand technical support for executive leadership relating to system performance and availability. Monitor the Service Desk ticket queue, resolve tickets, and handle escalations. Resolve technical problems and requests, as well as install, configure, and maintain all PC-related hardware and systems, including troubleshooting network problems, PC updates, standard software, web browsers, basic network connectivity, configuring laptops/desktops for various agencies, increasing memory, and replacing video and network cards. Install and test hardware and peripheral components while loading appropriate software packages such as operating systems, networking components, and office applications. Provide customization and adaptation of existing programs to meet user requirements. Evaluate system potential by testing compatibility of new programs with existing software, confirming program objectives and specifications, comparing programs with established standards, and making necessary modifications. Improve existing programs by reviewing objectives and specifications, evaluating proposed changes, recommending updates, and making modifications. Maintain the inventory for the hardware refresh program and run system reports for computers and laptops in the environment. Required Knowledge, Skills, & Abilities: One to two (1-2) years of customer support and/or customer service work experience. Ability to consistently follow instructions. Strong verbal and written communication skills. Self-motivated with strong attention to detail and the ability to meet deadlines. Ability to maintain effective working relationships with agency personnel, staff, and vendors. Ability to engage in multiple initiatives simultaneously while working independently. Required Education & Experience: Associate degree in Information Technology, Computer Science, or a related discipline from an accredited college or university. An equivalent combination of education and experience may be considered. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $43.00hr - $48.00hr Job Overview: We are seeking a highly experienced Senior Business Analyst with Salesforce FSC expertise to support a large-scale Financial Services/Insurance CRM transformation program. The ideal candidate will be responsible for leading business Client, stakeholder workshops, requirements gathering, business process design, backlog management, user story creation, data, and integration analysis, UAT support, and business readiness activities. This role requires a strong functional lead capable of driving clarity in ambiguous situations and partnering effectively with business and technology stakeholders. Key Responsibilities: Lead stakeholder workshops, requirement Client sessions, and business process discussions. Document business requirements, functional specifications, business process diagrams (BPDs), user journeys, and future-state workflows. Translate requirements into Epics, Features, User Stories, Acceptance Criteria, and Sprint-ready backlog items. Manage and refine product backlogs using Jira within Agile/Scrum delivery models. Facilitate backlog grooming, sprint planning, and requirements clarification sessions. Support solution design discussions across CRM, advisor servicing, client management, onboarding, reporting, data migration, and integrations. Define and document business rules, data requirements, process flows, risks, assumptions, and dependencies. Support SIT, UAT, deployment readiness, and business sign-off activities. Act as the primary liaison between business stakeholders, product owners, architects, and delivery teams. Required Experience: 10+ years of Business Analysis experience on enterprise transformation programs. 5+ years of Salesforce platform experience, including Financial Services Cloud (FSC). Strong Financial Services, Insurance, Wealth Management, or Advisor Services domain experience. Proven experience leading stakeholder workshops and driving requirements independently. Experience creating Business Process Diagrams (BPDs), functional requirements, process flows, and future-state designs. Hands-on experience managing Agile backlogs and creating user stories in Jira. Experience working within Scrum delivery teams and supporting sprint ceremonies. Experience with CRM modernization, client/prospect management, data migration, system integrations, reporting, security, and role-based access models. Required Skills: Requirements Elicitation & Analysis. Stakeholder Management & Workshop Facilitation. User Story & Acceptance Criteria Writing. Business Process Modeling. Backlog Management & Prioritization. Agile / Scrum Delivery. Jira & Confluence. Data Mapping & Analysis. UAT Planning & Business Validation. Executive Communication & Presentation Skills. Preferred Certifications: Salesforce Business Analyst. Salesforce Administrator. Salesforce Financial Services Cloud Accreditation. CBAP / PMI-PBA. Agile / Scrum Certification. Candidate Profile: A seasoned Salesforce FSC Business Analyst who can independently lead stakeholder conversations, challenge and refine requirements, create high-quality backlog artifacts, and drive business outcomes. The candidate should be comfortable operating across business, process, data, integration, and testing workstreams while serving as the functional lead for the program. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.