Hagerstown Community College

SUMMARY The Adult Literacy Services Management Information Specialist (MIS) serves as the guide for adult education data collection and reporting in the Program of Adult Literacy Services (PALS). The MIS is responsible for entering or monitoring the entry of data into the Literacy, Adult, and Community Education System database (LACES). The MIS is also responsible for analyzing the data for program improvement and serves as a resource for all program staff. The MIS needs to be familiar with LABOR requirements and support compliance with data quality mandates. Please note, this is a grant-funded, part-time position for 29 hours per week. ORGANIZATIONAL RELATIONSHIPS • The Adult Literacy Services Management Information Specialist reports directly to and is responsible to the Director of Developmental Education & Adult Literacy Services. • The position provides no supervision. • The Adult Literacy Services Management Information Specialist coordinates most closely with the Intake Assessment & Transition Specialist (IATS), Orientation Specialist (OS), Adult Literacy Services and ELL Transition Specialist (ELLTS), Instructional Specialist (IS), faculty, and the Office Associates I and II of the Program of Adult Literacy Services (PALS). ESSENTIAL DUTIES Local Program Duties: • Work as a team member with the Program Director, IATS, IS, ELLTS, and AOA II to meet program goals and performance measures • Manage implementation of state-mandated procedures as related to data collection and reporting • Lead program data analysis for continuous improvement • Enter or monitor the entry of program data into LACES • Ensure data is accessible, in a timely manner, to staff and other stakeholders • Promote strategies to retain learners • Develop data analysis reports utilizing various graphic/visual display modalities • Train program staff and instructors on data entry procedures • Work with the IATS to develop procedures for collecting, documenting, and reporting data • Assist with the development and implementation of the program's Data Quality Plan State Program Duties: • Attend state MIS and professional development meetings • Informed of current research and best practices in adult education • Participate in technical assistance • Communicate and train local program staff on data collection and analysis • Train and mentor MIS in other local programs upon request Other duties as assigned based upon program demographics, enrollment trends, and the needs of special student populations. EDUCATION AND EXPERIENCE • At least one year of related work experience with database management and reporting, preferably in adult education programs • Associate degree preferred or the willingness to obtain a degree if hired; bachelor's degree preferred • Knowledge of adult education programming is helpful • Knowledge of and experience with Literacy, Adult, and Community Education System (LACES) policies, procedures, data elements and local program forms are helpful, though not required • Bi-lingual ability is helpful, though not required SKILLS AND ABILITIES Excellent proficiency in computer applications such as Word, Excel, and database software is absolutely required. Ability to work independently and accurately under pressure, and make decisions in accordance with established policies and procedures. Strong analytical skills and knowledge of assessment and connection with student learning outcomes based on research in adult learning and development; ability to maintain confidentiality; ability to develop and implement effective processes and programs. Excellent interpersonal and verbal skills with students, faculty, and administration; ability to establish and maintain good working relationships with instructional staff, students, and others of diverse backgrounds. WORKING ENVIRONMENT Normal office environment. Some evening and weekend duties may be required occasionally.