WackoWave

Job Summary We are seeking an experienced Salesforce & Agentforce Technology Analyst to support advisor-facing and client service platforms by translating business needs into technical deliverables. This role plays a key part in coordinating releases, supporting production stability, and ensuring effective collaboration between business stakeholders and technical teams. The ideal candidate brings strong technology business analysis experience, working knowledge of Salesforce-based workflows, and the ability to operate effectively in regulated financial services environments. Onboarding Requirement Due to additional onboarding requirements, a mandatory meet-and-greet is required prior to assignment start. Candidates must be willing to visit the nearest designated office or onsite location as directed If the candidate is not local, travel will be covered If travel is arranged and the candidate later declines the offer, associated costs will be the responsibility of the vendor Key Responsibilities Requirements & Analysis Elicit, document, and validate business requirements, process flows, and user stories Translate business needs into clear functional and technical deliverables Delivery & Release Support Partner with Salesforce developers and QA teams to support solution delivery and testing readiness Support release planning, change management, and deployment coordination Production Support Monitor production incidents and triage issues Coordinate root-cause analysis, remediation efforts, and follow-ups Documentation & Knowledge Management Maintain SOPs, configuration documentation, and knowledge artifacts Ensure documentation is accurate and kept up to date Stakeholder Communication Support stakeholder communications related to releases, changes, and issue resolution Act as a liaison between business users and technical teams Required Skills & Qualifications 5+ years of experience in technology or business analysis roles Working knowledge of Salesforce platforms and agent/advisor-facing workflows Strong analytical, communication, and coordination skills Experience in financial services or insurance environments preferred Familiarity with compliance and regulated operational processes Equal Employment Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Here is a clean, recruiter-ready, EEO-compliant Job Description, with client-identifying language removed, standardized formatting, and suitable for job boards, vendors, and ATS systems. Job Title: Lead Java Engineer Location: New York City, NY (Onsite) Engagement Type: Full-Time / Contract (as applicable) Work Environment: Client-facing role Job Summary We are seeking a highly experienced Lead Java Engineer to lead the design, architecture, and delivery of mission-critical financial applications. This role requires deep technical expertise, strong leadership skills, and the ability to collaborate closely with business and technology stakeholders in a client-facing environment. The ideal candidate has extensive experience building scalable, distributed systems within regulated financial services domains. Required Experience & Qualifications 12+ years of professional experience in software engineering, preferably within financial institutions Deep expertise in Java, Spring Boot, and microservices architecture Strong experience with distributed systems, data pipelines, and high-volume transaction processing Hands-on experience with Apache Spark, Kafka, and SQL/NoSQL databases Strong domain knowledge in Core Banking, Payments, or Wealth Management Proven track record leading system integration and large-scale migration projects Excellent stakeholder management, communication, and technical leadership skills Key Responsibilities Lead enterprise software design and delivery for business-critical financial systems Architect and oversee distributed systems and data pipelines supporting high transaction volumes Drive technical compliance and support regulatory initiatives Mentor, guide, and lead cross-functional engineering teams Partner with business stakeholders to deliver analytics-driven solutions and platform optimizations Ensure best practices in system reliability, performance, and security Preferred Qualifications Experience in cloud-native architectures (AWS, Azure, or GCP) Exposure to DevOps, CI/CD pipelines, and infrastructure automation Prior experience in client-facing or consulting environments Equal Employment Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Job Title: SAP VIM Consultant (OpenText) Experience Level: Senior (5+ years) Location: Local candidates preferred Engagement Type: Contract / W2 / C2C (as applicable) Job Summary We are seeking a Senior SAP VIM Consultant with strong hands-on experience in SAP VIM configuration and implementation. The role involves production support, enhancements, and continuous improvement of invoice processing solutions within an AMS support model. The ideal candidate has deep expertise in SAP VIM, OpenText integration, incident and change management, and can work effectively with onshore and offshore teams while meeting SLA commitments. Required Experience & Qualifications Minimum 5+ years of recent hands-on experience in SAP VIM implementation and support Strong expertise in SAP VIM configuration and customization Experience supporting production issues and enhancements Familiarity with AMS delivery models and ServiceNow ticketing Strong communication skills and ability to work with global teams Local candidates preferred Key Responsibilities Incident & Problem Management Monitor, analyze, and resolve SAP VIM incidents and problems within defined SLAs Troubleshoot complex issues related to invoice processing, workflows, and OpenText integration Change & Enhancement Management Gather business requirements and design SAP VIM enhancements Implement change requests related to invoice automation, validation rules, and business workflows System Configuration & Customization Configure SAP VIM components including DP document types, business rules, workflows, and exception handling Perform enhancements using ABAP, BAPIs, and OpenText customizations as required Integration & Interface Support Support integrations between SAP VIM, OpenText, and SAP ECC / S/4HANA modules (MM, FI, AP) Handle EDI/XML-based invoice processing and third-party vendor integrations Performance Optimization & Monitoring Analyze system performance and optimize invoice processing efficiency Identify and resolve workflow and document processing bottlenecks Stakeholder Collaboration & Communication Work closely with business users, functional consultants, and offshore teams Provide user training, knowledge transfer, and technical documentation Governance & Compliance Ensure compliance with security policies, SOX controls, and audit requirements Support system upgrades, patching, and OpenText/VIM version updates Testing & Validation Perform unit testing, SIT, and support UAT activities Validate invoice automation scenarios including duplicate checks and approval workflows Operational Support Work on Incidents, Service Requests, and Problem tickets raised via ServiceNow Resolve tickets within SLAs and respond promptly to stakeholder queries Coordinate closely with offshore teams to ensure smooth delivery and continuity Equal Employment Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Job Title: Product Owner Location: Charlotte, NC (Onsite) Engagement Type: Contract (C2C) Total Hours: 328 Background Check: Mandatory Job Summary We are seeking an experienced Product Owner to lead product strategy, backlog management, and delivery execution for high-impact initiatives. This role requires close collaboration with cross-functional teams and stakeholders to ensure product outcomes align with business objectives and customer needs. The ideal candidate brings strong Agile expertise, excellent communication skills, and a data-driven mindset to guide product development from vision through delivery. Onboarding Requirement Due to additional onboarding requirements, a mandatory meet-and-greet is required for all new hires prior to assignment start. Candidates must be willing to visit the nearest designated office or onsite location to meet with a project team representative If the candidate is not local, travel will be covered If travel is arranged and the candidate later declines the offer, associated costs will be the responsibility of the vendor Key Responsibilities Product Strategy & Vision Define and communicate a clear product vision and roadmap aligned with business strategy and customer needs Backlog Ownership Create, prioritize, and maintain the product backlog Ensure user stories are well-defined with clear acceptance criteria Sprint & Release Planning Lead sprint planning sessions and define sprint goals Coordinate release planning with cross-functional teams Stakeholder Engagement Engage regularly with stakeholders including business leaders, customers, UX, and engineering teams Gather feedback, align priorities, and ensure timely delivery Value Measurement & Reporting Define KPIs and success metrics Measure feature performance and adapt the roadmap based on analytics and customer feedback Cross-Functional Collaboration Act as a liaison between UX, engineering, QA, marketing, and operations teams Ensure smooth execution across all phases of delivery Risk & Issue Management Identify risks and delivery impediments early Drive resolution while balancing stakeholder expectations and delivery capacity Required Skills & Competencies Agile & Product Management Strong experience with Agile methodologies Expertise in backlog management, user story creation, sprint planning, and release management Analytical Thinking Data-driven decision-making skills Ability to interpret KPIs, user behavior, and performance metrics Communication & Leadership Excellent stakeholder management and presentation skills Ability to guide and influence cross-functional teams Customer Focus Strong empathy for user needs Ability to translate insights into actionable product improvements Technical Acumen Comfortable working closely with development teams Ability to understand technical trade-offs and constraints Equal Employment Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Job Summary We are seeking a highly skilled Technical Business Analyst with strong experience in retail banking and payment systems and hands-on exposure to Microsoft Dynamics 365. This role serves as a bridge between business stakeholders and technical teams, ensuring successful delivery of banking and payment-related initiatives through effective requirements management and solution alignment. The ideal candidate brings a mix of domain expertise, technical understanding, and strong communication skills in a regulated financial services environment. Onboarding Requirement Due to additional onboarding requirements, a mandatory meet-and-greet is required prior to assignment start. Candidates must be willing to visit the nearest designated office or onsite location as directed If the candidate is not local, travel will be covered If travel is arranged and the candidate later declines the offer, associated costs will be the responsibility of the vendor Key Responsibilities Business Analysis & Requirements Collaborate with stakeholders to elicit, document, and validate business requirements related to retail banking and payment processes Translate business needs into clear functional and technical specifications Backlog & Delivery Support Maintain and refine user stories and acceptance criteria Support backlog prioritization and refinement using Agile tools Solution Design & Process Optimization Support solution design for Microsoft Dynamics 365 modules, including Finance, Customer Service, and Payments Analyze current workflows, identify gaps, and recommend process improvements aligned with industry best practices Integration & Data Management Support integrations between Dynamics 365, core banking platforms, payment gateways, and third-party systems Assist with data migration, validation, and reporting activities Testing & Quality Assurance Develop test cases and coordinate unit testing and UAT Ensure delivered solutions meet functional, regulatory, and quality standards Documentation & Training Prepare user guides, process documentation, and training materials Deliver knowledge transfer and training sessions for end users Compliance & Security Ensure adherence to banking regulations, data privacy policies, and PCI-DSS standards Required Skills & Qualifications Education Bachelors degree in Business, Finance, Computer Science, or a related field Experience 5+ years of experience as a Business Analyst within retail banking or payments 3+ years of hands-on experience with Microsoft Dynamics 365 (Finance & Operations and/or Customer Engagement) Technical Skills Strong understanding of banking operations, payment systems, and card processing Familiarity with Azure DevOps, API integrations, SQL, and data migration concepts Soft Skills Excellent communication, stakeholder management, and problem-solving abilities Preferred Qualifications Experience working in Agile environments using tools such as Azure DevOps or Jira Knowledge of ISO 20022, SWIFT, and ACH payment standards Microsoft certifications related to Dynamics 365 Equal Employment Opportunity Statement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.