University Medical Center of El Paso

Summary Job Summary The Performance Improvement Engineer II works on projects which involve process design and implementation or improvement of current processes within the hospital setting. Analyzes process flows of information through hospital and clinic facilities by applying a wide range of quantitative and qualitative tools and models. Utilizes analytical skills and process improvement experience to make a meaningful positive impact on patients. Supports the organization's analytics efforts and supports the implementation of the Malcolm Baldrige framework. Minimum Job Requirements Work Experience Five years of experience in engineering in the areas of process improvement, data analysis, process design, Malcolm Baldrige excellence framework and preferably with three years' work experience in a hospital setting. License/Registration/Certification None. Education and Training Bachelor's degree in Industrial & Systems Engineering, Operations Management or related field required. Master's degree preferred. Skills Knowledge of information systems, including office automation and data analysis tools such as MS Office, simulation software, Visio, etc. High level of proficiency in business intelligence tools such as Power BI and/or Tableau Knowledge of trends and advances in quality, process improvement, and technology tools and methodologies. Working knowledge of the Malcolm Baldrige excellence framework Experience in software system administration. Ability to plan, coordinate and monitor the implementation of recommendations developed through operational and financial analyses in collaboration with internal and external customers, management and team members. Ability to coach teams through the implementation of performance improvement methodologies. High level of proficiency in the operation of Microsoft applications. Strong time management skills. Outstanding oral and written communication skills in English. Excellent analytical critical thinking skills Ability to manage multiple work assignments and meet tight deadlines. Knowledge of healthcare operations and/or healthcare facility design preferred.

Summary Job Description: Responsible for analyzing requirements, testing, and processing of various Electronic Data Interchange (EDI) transactions. Performs day-to-day EDI process functions and operations related to contractual requirements, joint interface plan (JIP) specifications and HIPAA EDI transaction processing requirements. Serves as a technical expert with all EDI transaction processing. Works closely with Director of Information Systems (IS), and as part of the EDI team to ensure EDI interface tasks are completed on schedule according to contractual or organizational needs. Actively serves with the EDI team on projects of various complexities, including implementation of HIPAA transaction sets and other JIP custom interfaces. Required Skills: 1. Highly effective written and oral communication skills. 2. Broad technical skills with an understanding of client/server technology, LAN communications, and a wide variety of hardware, software, and operating systems. 3. Excellent business and system analysis skills. 4. Proficient at documentation and design. 5. Proficient in creative problem solving and strong analytical skills. 6. Ability to handle stressful situations and multiple tasks in a support role. 7. Ability to work in a consultative manner (prior consulting experience a plus) with people from varying disciplines and degrees of technical experience. 8. Self-motivated, analytical, a good troubleshooter and goal oriented. 9. Ability to write specifications and requirements. 10. Working knowledge of relational database schemas, project management, development methodologies and programming of Windows applications in a client-server environment. Required Experience: Work Experience Three years of experience in managed care applications, of which two years should be working with SQL, creation of DTS packages, Stored Procedures, current Microsoft Windows platforms, Visual Basic, and Microsoft Access. Proven experience in processing batch interface files, and knowledge HIPAA transaction code sets. Must demonstrate proficiency with EDI interface engine tools to troubleshoot, develop, and process files, datasets, and support managed care applications. Experience with evaluating technology. HMO claim systems experience desirable. License/Registration/Certification None. Education and Training Bachelor degree in Information Systems or related field required.