Role Summary/Purpose: The VP - Data Architecture Governance leader is a strategic leadership role within Synchrony's Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony's evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design "controls-by-design" architecture guardrails and ensure they are implemented and evidenced through engineering workflows -across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony's enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony's strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch + streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor's Degree in Computer Science or related field and a minimum 10+ years' experience in information technology or in lieu of degree, High School/GED and 15+ years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: The VP - Data Architecture Governance leader is a strategic leadership role within Synchrony's Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony's evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design "controls-by-design" architecture guardrails and ensure they are implemented and evidenced through engineering workflows -across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony's enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony's strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch + streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor's Degree in Computer Science or related field and a minimum 10+ years' experience in information technology or in lieu of degree, High School/GED and 15+ years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday . click apply for full job details
05/12/2026
Full time
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday . click apply for full job details
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems-including databases, ServiceNow, and network devices-with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems-including databases, ServiceNow, and network devices-with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The VP, Engineering Cloud Agile Lead will be responsible for coordination of multiple agile Scrum/Kanban Teams and Testing resources executing on Cloud migration initiatives in Engineering. This role is responsible for collaborating with, the release train engineer , scrum masters, product owners, product managers and business leaders in leading cross-team cloud migration initiatives within the roadmap for the Engineering Cloud Migration journey . Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Key Responsibilities: Support Agile Scrum Teams through critical dependency commitments and Program Risk mitigation/closure Strong communication , analytical , tactical and technical skill set used to drive requirements, testing and production validation. Develop, maintain , and ensure compliance of application release management, outage management and change processes and standards. Assist in managing the Program Increment (PI) planning process including the management of Agile ceremonies, support ART backlog refinement/ prioritization and coordinate planning with other ARTs Program Increment (PI) planning in person; Planning and Coordinating events with internal employees and contractors People management for the team: Regularly communicates with team about the day-to-day activities; coaches on different business tasks; offers feedback for teams and individuals; leads by example; solicits feedback from employees; and performance management Lead end-to-end cloud migration projects, including assessment, planning, migration, and post-migration support Collaborate with cross-functional teams such as Infrastructure, Security, Application Owners, and Compliance to ensure smooth migration processes Design and implement Data Center Extension strategies to enable hybrid cloud environments and optimize infrastructure utilization . Ensure adherence to financial sector regulatory requirements, security policies, and compliance standards during migration activities. Develop migration documentation, best practices, and runbooks to streamline future cloud migration initiatives. Monitor and resolve issues related to cloud migration and Data Center Extension to maintain uptime and performance. Provide technical guidance and training to teams on cloud platforms and migration tools. Evaluate and recommend cloud technologies and tools appropriate for the financial services environment. Perform other duties and/or special projects as assigned. Qualification/Requirements: Bachelor's Degree and 10+ years of Technology experience or equivalent leadership program experience or in lieu of degree, High School /GED and 15+ years of IT experience Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) Proven experience in Data Center Extension and hybrid cloud architecture desig n Experience and knowledge working in SAFe (Scaled Agile Framework) Jira and Jira Align experience ; Epic conditioning , c apacity planning, sprint progress , program and team dependency and risk tracking and program status reporting Ability to understand technical requirements of projects and effectively manage resources , vendors and test efforts Proven track record of leading and executing on critical business initiatives on-time and within budget Desired Skills/Knowledge : SAFe Certified Scrum Master/Release Train Engineer Creativity, enthusiasm and energy with a strong customer "can do" attitude and result oriented. Strong problem-solving skills with the ability to work independently and collaboratively. Prior work experience in the financial services industry, with a clear understanding of related regulatory and security requirements. Experience with performance tuning and cost optimization in cloud environments. Demonstrated ability to drive change and work effectively across business boundaries Excellent communication skills to engage with stakeholders at all levels. Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable. Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: The VP, Engineering Cloud Agile Lead will be responsible for coordination of multiple agile Scrum/Kanban Teams and Testing resources executing on Cloud migration initiatives in Engineering. This role is responsible for collaborating with, the release train engineer , scrum masters, product owners, product managers and business leaders in leading cross-team cloud migration initiatives within the roadmap for the Engineering Cloud Migration journey . Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Key Responsibilities: Support Agile Scrum Teams through critical dependency commitments and Program Risk mitigation/closure Strong communication , analytical , tactical and technical skill set used to drive requirements, testing and production validation. Develop, maintain , and ensure compliance of application release management, outage management and change processes and standards. Assist in managing the Program Increment (PI) planning process including the management of Agile ceremonies, support ART backlog refinement/ prioritization and coordinate planning with other ARTs Program Increment (PI) planning in person; Planning and Coordinating events with internal employees and contractors People management for the team: Regularly communicates with team about the day-to-day activities; coaches on different business tasks; offers feedback for teams and individuals; leads by example; solicits feedback from employees; and performance management Lead end-to-end cloud migration projects, including assessment, planning, migration, and post-migration support Collaborate with cross-functional teams such as Infrastructure, Security, Application Owners, and Compliance to ensure smooth migration processes Design and implement Data Center Extension strategies to enable hybrid cloud environments and optimize infrastructure utilization . Ensure adherence to financial sector regulatory requirements, security policies, and compliance standards during migration activities. Develop migration documentation, best practices, and runbooks to streamline future cloud migration initiatives. Monitor and resolve issues related to cloud migration and Data Center Extension to maintain uptime and performance. Provide technical guidance and training to teams on cloud platforms and migration tools. Evaluate and recommend cloud technologies and tools appropriate for the financial services environment. Perform other duties and/or special projects as assigned. Qualification/Requirements: Bachelor's Degree and 10+ years of Technology experience or equivalent leadership program experience or in lieu of degree, High School /GED and 15+ years of IT experience Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) Proven experience in Data Center Extension and hybrid cloud architecture desig n Experience and knowledge working in SAFe (Scaled Agile Framework) Jira and Jira Align experience ; Epic conditioning , c apacity planning, sprint progress , program and team dependency and risk tracking and program status reporting Ability to understand technical requirements of projects and effectively manage resources , vendors and test efforts Proven track record of leading and executing on critical business initiatives on-time and within budget Desired Skills/Knowledge : SAFe Certified Scrum Master/Release Train Engineer Creativity, enthusiasm and energy with a strong customer "can do" attitude and result oriented. Strong problem-solving skills with the ability to work independently and collaboratively. Prior work experience in the financial services industry, with a clear understanding of related regulatory and security requirements. Experience with performance tuning and cost optimization in cloud environments. Demonstrated ability to drive change and work effectively across business boundaries Excellent communication skills to engage with stakeholders at all levels. Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable. Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: We are looking for a passionate and detail-oriented Mobile Apps Test Automation Engineer who can take ownership of mobile automation strategy, design, and execution for complex, high-performance applications in the Financial and Banking domain. The ideal candidate will have a strong foundation in Appium, XCUITest and Java, along with experience in building scalable automation frameworks and executing robust test suites on real devices. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Design and develop end-to-end mobile test automation frameworks using Appium with Java for both Android and iOS platforms. Build and maintain test scripts, test data, and reusable components to ensure scalable and maintainable automation. Execute and troubleshoot automated test scripts on physical mobile devices, ensuring accuracy and performance under real-world conditions. Collaborate with developers, QA leads, and product teams to identify high-risk areas and prioritize testing efforts. Maintain documentation for framework architecture, test cases, and automation coverage. Contribute to continuous integration efforts by integrating automated scripts into CI/CD pipelines. Stay updated with emerging tools, trends, and practices in the mobile automation and medical compliance ecosystem. Perform other duties and/or special projects as assigned. Qualifications/Requirements: At least 6 years of experience in software testing, with at least 4+ years in mobile test automation. Expertise in Appium and Cucumber, with hands-on experience building automation frameworks from scratch. Experience with the ALM Octane framework. Strong understanding of mobile device architecture and hands-on experience with physical device testing. Excellent problem-solving skills, with a solid grasp of debugging and root cause analysis in mobile test environments. Ability and flexibility to travel for business as required Desired Characteristics: Knowledge or experience of BDD (Behavior Driven Development) approach Familiarity with cloud-based mobile testing platforms (e.g., Sauce Labs). Knowledge of CI/CD tools, version control systems (e.g., Git), and Agile methodologies. Prior experience working in Financial or Banking domain Grade/Level: 09 The salary range for this position is 85 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: We are looking for a passionate and detail-oriented Mobile Apps Test Automation Engineer who can take ownership of mobile automation strategy, design, and execution for complex, high-performance applications in the Financial and Banking domain. The ideal candidate will have a strong foundation in Appium, XCUITest and Java, along with experience in building scalable automation frameworks and executing robust test suites on real devices. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Design and develop end-to-end mobile test automation frameworks using Appium with Java for both Android and iOS platforms. Build and maintain test scripts, test data, and reusable components to ensure scalable and maintainable automation. Execute and troubleshoot automated test scripts on physical mobile devices, ensuring accuracy and performance under real-world conditions. Collaborate with developers, QA leads, and product teams to identify high-risk areas and prioritize testing efforts. Maintain documentation for framework architecture, test cases, and automation coverage. Contribute to continuous integration efforts by integrating automated scripts into CI/CD pipelines. Stay updated with emerging tools, trends, and practices in the mobile automation and medical compliance ecosystem. Perform other duties and/or special projects as assigned. Qualifications/Requirements: At least 6 years of experience in software testing, with at least 4+ years in mobile test automation. Expertise in Appium and Cucumber, with hands-on experience building automation frameworks from scratch. Experience with the ALM Octane framework. Strong understanding of mobile device architecture and hands-on experience with physical device testing. Excellent problem-solving skills, with a solid grasp of debugging and root cause analysis in mobile test environments. Ability and flexibility to travel for business as required Desired Characteristics: Knowledge or experience of BDD (Behavior Driven Development) approach Familiarity with cloud-based mobile testing platforms (e.g., Sauce Labs). Knowledge of CI/CD tools, version control systems (e.g., Git), and Agile methodologies. Prior experience working in Financial or Banking domain Grade/Level: 09 The salary range for this position is 85 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: Synchrony is seeking a Technical Staff Security Engineer to lead the design, engineering, and rollout of next-generation Perimeter Defense capabilities across a large-scale enterprise environment - supporting a major migration to AWS and Azure. This person is responsible for the full lifecycle of delivering new security capabilities: translating security and network architecture requirements into engineered solutions, automating deployments through infrastructure-as-code and CI/CD, validating controls, and operationalizing them with documentation, monitoring, and continuous improvement. The ideal candidate is a hands-on security engineer with deep cloud and network security expertise , strong automation skills (Terraform, Python, APIs), and practical experience with perimeter technologies such as Palo Alto firewalls, Zscaler proxy, IDS/IPS, and DDoS mitigation. You will collaborate closely with Cloud Security, Network Engineering, and Security Architecture teams, act as a technical leader/mentor, and drive secure-by-design outcomes that enable business velocity while strengthening enterprise resilience. Essential Responsibilities: Lead network security efforts related to migration to AWS and Azure Public Cloud Automate security capabilities enabling the migration to the Public Cloud Design, implement, and maintain Perimeter Defense solutions in a large-scale enterprise environment Work closely with our Cyber Security, Network, and Security Architect teams to identify the most effective security solutions. Develop and maintain technical documentation related to Perimeter Defense systems. Troubleshoot and resolve complex security issues related to Perimeter Defense technologies. Develop, implement and test strategies for the detection and prevention of security threats Design and implement network security policies, standards, and procedures Collaborate with cross-functional teams to identify, prioritize, and implement security enhancements Maintain awareness of emerging trends in Perimeter Defense technology and evaluate new tools and techniques for potential use in the organization Mentor and train other members of the security team in Perimeter Defense technology and best practices Perform other duties and/or special projects as assigned. Qualifications/Requirements: 7+ years of experience in technical security engineering with a focus on Perimeter Defense Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field or equivalent experience. Deep working knowledge and experience with Cloud technology including AWS, and Azure to a lesser extent. Proven automation skills using Terraform, Python, and API calls, to automate manual tasks in the deployment of security solutions and configurations during the company's Public Cloud migration. Hands-on experience managing Infrastructure as code (IaC) using Terraform, CloudFormation etc. Working knowledge of CI/CD pipelines such as Jenkins, CloudBees, GitLab etc. to enable automation and orchestration of security configuration. Deep knowledge of code repositories such as Bitbucket, Git etc., having experience with version control, collaboration, code review and integration. Working knowledge of Perimeter Defense technologies such as Palo Alto Firewalls, zScaler Proxy, IDS/IPS, and DDoS mitigation systems. Industry certifications such as CISSP, CISM, and CCNP are highly desirable. Ability and flexibility to travel for business as required Desired Characteristics: Strong understanding of network architecture, protocols, and security technologies Strong understanding of networking protocols and architecture. Self-driven with the ability to work independently, make decisions and deliver solutions with little supervision but also ability to work collaboratively with others on cross-functional teams Communicate effectively with technical and non-technical stakeholders Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues in a fast-paced environment. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: Synchrony is seeking a Technical Staff Security Engineer to lead the design, engineering, and rollout of next-generation Perimeter Defense capabilities across a large-scale enterprise environment - supporting a major migration to AWS and Azure. This person is responsible for the full lifecycle of delivering new security capabilities: translating security and network architecture requirements into engineered solutions, automating deployments through infrastructure-as-code and CI/CD, validating controls, and operationalizing them with documentation, monitoring, and continuous improvement. The ideal candidate is a hands-on security engineer with deep cloud and network security expertise , strong automation skills (Terraform, Python, APIs), and practical experience with perimeter technologies such as Palo Alto firewalls, Zscaler proxy, IDS/IPS, and DDoS mitigation. You will collaborate closely with Cloud Security, Network Engineering, and Security Architecture teams, act as a technical leader/mentor, and drive secure-by-design outcomes that enable business velocity while strengthening enterprise resilience. Essential Responsibilities: Lead network security efforts related to migration to AWS and Azure Public Cloud Automate security capabilities enabling the migration to the Public Cloud Design, implement, and maintain Perimeter Defense solutions in a large-scale enterprise environment Work closely with our Cyber Security, Network, and Security Architect teams to identify the most effective security solutions. Develop and maintain technical documentation related to Perimeter Defense systems. Troubleshoot and resolve complex security issues related to Perimeter Defense technologies. Develop, implement and test strategies for the detection and prevention of security threats Design and implement network security policies, standards, and procedures Collaborate with cross-functional teams to identify, prioritize, and implement security enhancements Maintain awareness of emerging trends in Perimeter Defense technology and evaluate new tools and techniques for potential use in the organization Mentor and train other members of the security team in Perimeter Defense technology and best practices Perform other duties and/or special projects as assigned. Qualifications/Requirements: 7+ years of experience in technical security engineering with a focus on Perimeter Defense Bachelor's degree in Computer Science, Information Technology, Cyber Security, or related field or equivalent experience. Deep working knowledge and experience with Cloud technology including AWS, and Azure to a lesser extent. Proven automation skills using Terraform, Python, and API calls, to automate manual tasks in the deployment of security solutions and configurations during the company's Public Cloud migration. Hands-on experience managing Infrastructure as code (IaC) using Terraform, CloudFormation etc. Working knowledge of CI/CD pipelines such as Jenkins, CloudBees, GitLab etc. to enable automation and orchestration of security configuration. Deep knowledge of code repositories such as Bitbucket, Git etc., having experience with version control, collaboration, code review and integration. Working knowledge of Perimeter Defense technologies such as Palo Alto Firewalls, zScaler Proxy, IDS/IPS, and DDoS mitigation systems. Industry certifications such as CISSP, CISM, and CCNP are highly desirable. Ability and flexibility to travel for business as required Desired Characteristics: Strong understanding of network architecture, protocols, and security technologies Strong understanding of networking protocols and architecture. Self-driven with the ability to work independently, make decisions and deliver solutions with little supervision but also ability to work collaboratively with others on cross-functional teams Communicate effectively with technical and non-technical stakeholders Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues in a fast-paced environment. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
05/12/2026
Full time
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems-including databases, ServiceNow, and network devices-with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: We are looking for a highly skilled PAM Engineer with proven experience in Delinea Secret Server, Server Suite, and Delinea Just Enough Privilege (JEP) to manage and enhance our privileged access management infrastructure. This role involves installing, configuring, and maintaining PAM platforms; integrating a variety of IT systems-including databases, ServiceNow, and network devices-with the PAM vault; and supporting secure credential management processes. Responsibilities expand this role to include technical leadership, strategic support, and guidance across the PAM program. The ideal candidate will serve as a technical leader who supports and mentors engineers, influences PAM roadmap direction, drives standardization and automation, and partners with stakeholders to ensure PAM capabilities align to enterprise security and business objectives. Essential Responsibilities: Engineering & Operations Install, configure, and maintain Delinea Secret Server, Server Suite, platform components, and Delinea Just Enough Privilege (JEP). Integrate various IT systems, applications, and network devices with the PAM vault, including databases and ServiceNow. Support the management, vaulting, and rotation of privileged credentials across integrated platforms. Work with out-of-the-box PAM integrations and customize where necessary to meet business requirements. Troubleshoot PAM system issues, perform root cause analysis, and implement timely resolutions. Manage and submit firewall requests related to PAM system connectivity and functionality. Collaborate with network, security, and application teams to ensure seamless PAM integration and compliance. Provide on-call support for PAM system availability, promptly responding to incidents and outages. Monitor PAM system health, apply patches and upgrades, and optimize performance. Document system configurations, integrations, procedures, and incident resolution reports. Technical Leadership, Strategic Vision & Guidance Serve as a technical leader for PAM engineering, providing guidance, oversight, and technical direction to engineers supporting Delinea platforms and integrations. Partner with security leadership and stakeholders to support the PAM strategic vision, roadmap planning, and prioritization of enhancements aligned to enterprise risk reduction and business needs. Lead design and review of complex PAM solutions, including architecture decisions, patterns/standards, and integration approaches across infrastructure and applications. Drive standardization and operational maturity (e.g., onboarding patterns, credential rotation standards, JEP policy conventions, break-glass processes, and audit readiness). Identify opportunities for automation and self-service, improving onboarding speed, reducing manual effort, and increasing reliability (e.g., workflow integrations with ServiceNow, scripting, API-based automation). Lead or support major initiatives such as platform upgrades, migrations, new capability rollouts, and resilience improvements (HA/DR, monitoring strategy, capacity planning). Provide technical mentorship through code/config reviews, troubleshooting support, knowledge sharing, and development of runbooks and engineering playbooks. Own and improve key operational outcomes such as SLA/SLO performance, incident reduction, root cause remediation, and continuous improvement backlog management. Support security and compliance needs by ensuring PAM implementations meet policy requirements and are prepared for audit and reporting expectations. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Proven experience with Delinea Secret Server, Server Suite, Delinea Just Enough Privilege (JEP), and related PAM platforms. Hands-on experience integrating diverse solutions (databases, ServiceNow, network devices) with PAM vaults. Strong knowledge of privileged credential lifecycle management and security best practices. Demonstrated ability to provide technical leadership (leading designs, mentoring engineers, setting standards, influencing decisions). Experience driving or supporting roadmap planning, cross-team prioritization, and execution of complex technical initiatives. Familiarity with out-of-the-box PAM integrations and customization capabilities. Experience managing firewall requests and collaborating with infrastructure teams. Comfortable with crafting and editing: - PowerShell (preferred/primary): Build and maintain automation for Delinea/Secret Server use cases, including REST API integration, JSON/data handling, modular scripting, logging, and robust error handling. - SQL (basic to intermediate): Support reporting and data analysis needs; familiarity with querying for operational/audit insights (API-first approach when applicable). - Linux/Bash: Ability to automate administrative tasks on Linux systems (SSH, sudo, cron, file permissions). Willingness and availability to participate in on-call rotations for after-hours support. Excellent troubleshooting, problem-solving, and communication skills. Ability to work effectively across technical teams and stakeholders. Ability and flexibility to travel for business as required Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Model Validation is responsible for model validation and ensure they are meeting Model Risk Management policies, standards, procedures as well as regulations (OCC2011-12/SR 11-7). This role requires high level of expertise with minimal technical supervision, requiring the ability to lead validation projects, take accountability for validation results across various model categories, and make meaningful contributions to projects. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Serve as a key contributor and lead analyst performing model validation with minimal supervision for credit acquisition, account management, fraud and marketing models built using both machine learning algorithms and traditional logistic regression techniques. Perform the full scope end-to-end validation independently for assigned internally and vendor developed new models and existing models. Lead/Perform the review and maintenance of relevant model and validation documentation, perform in depth analysis on large data sets and reports to support discussions on key analytics and model risks Work closely within the Risk organization to validate accuracy and performance of all models, whether statistical/AI/ML or non-statistical to identify any issues requiring further investigation, and resolve problems independently. Collaborate with the Synchrony Financial business teams to uncover and highlight risk associated with models. Keep pace with the latest model developments in academia, regulatory environment, risk technology (vendor and in-house) and financial services industries in order to provide expert guidance to the Synchrony Financial functions. Support regulatory examinations and internal audits of the modeling process and selected models samples. Provide technical consultation and process improvement to model risk management on recommended solution based on solid research in the academic and industry practice. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Master's degree (or foreign equivalent) in Statistics, Mathematics, Data Science or related quantitative field and 4+ years' experience in model development / model validation experience in financial services, banking, or retail. 4+ years of hands-on and proven experience with data science and statistical tools including Python, R, SAS, SQL, SPARK, Data Lake , H2O, SageMaker and AWS. 4+ years of statistical analysis and the handling large amounts of data and analyzing for trends. 4+ years of experience with the application of US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Regulatory requirements for Model Risk Management with proven track records of delivering Regulatory requirements. 5+ years of proven experience in Model Risk Management in modeling and validation in the financial services industry including both analytic/modeling/quantitative experience and governance or other credit/financial discipline. Experience in people and project management, including demonstrated ability to develop actionable plan to meet high level objectives, strong execution, and timeline sensitive deliverables. Sharp focus on accuracy with extreme attention to detail. Knowledge of Credit Card/Consumer Finance products and business model. Experience with Machine Learning / AI methodologies and related applications , including generative AI model validation and validation framework development. Excellent written and oral communication and presentation skills. Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
05/12/2026
Full time
Role Summary/Purpose: The AVP, Model Validation is responsible for model validation and ensure they are meeting Model Risk Management policies, standards, procedures as well as regulations (OCC2011-12/SR 11-7). This role requires high level of expertise with minimal technical supervision, requiring the ability to lead validation projects, take accountability for validation results across various model categories, and make meaningful contributions to projects. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Serve as a key contributor and lead analyst performing model validation with minimal supervision for credit acquisition, account management, fraud and marketing models built using both machine learning algorithms and traditional logistic regression techniques. Perform the full scope end-to-end validation independently for assigned internally and vendor developed new models and existing models. Lead/Perform the review and maintenance of relevant model and validation documentation, perform in depth analysis on large data sets and reports to support discussions on key analytics and model risks Work closely within the Risk organization to validate accuracy and performance of all models, whether statistical/AI/ML or non-statistical to identify any issues requiring further investigation, and resolve problems independently. Collaborate with the Synchrony Financial business teams to uncover and highlight risk associated with models. Keep pace with the latest model developments in academia, regulatory environment, risk technology (vendor and in-house) and financial services industries in order to provide expert guidance to the Synchrony Financial functions. Support regulatory examinations and internal audits of the modeling process and selected models samples. Provide technical consultation and process improvement to model risk management on recommended solution based on solid research in the academic and industry practice. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Master's degree (or foreign equivalent) in Statistics, Mathematics, Data Science or related quantitative field and 4+ years' experience in model development / model validation experience in financial services, banking, or retail. 4+ years of hands-on and proven experience with data science and statistical tools including Python, R, SAS, SQL, SPARK, Data Lake , H2O, SageMaker and AWS. 4+ years of statistical analysis and the handling large amounts of data and analyzing for trends. 4+ years of experience with the application of US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Regulatory requirements for Model Risk Management with proven track records of delivering Regulatory requirements. 5+ years of proven experience in Model Risk Management in modeling and validation in the financial services industry including both analytic/modeling/quantitative experience and governance or other credit/financial discipline. Experience in people and project management, including demonstrated ability to develop actionable plan to meet high level objectives, strong execution, and timeline sensitive deliverables. Sharp focus on accuracy with extreme attention to detail. Knowledge of Credit Card/Consumer Finance products and business model. Experience with Machine Learning / AI methodologies and related applications , including generative AI model validation and validation framework development. Excellent written and oral communication and presentation skills. Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The VP - Data Architecture Governance leader is a strategic leadership role within Synchrony's Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony's evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design "controls-by-design" architecture guardrails and ensure they are implemented and evidenced through engineering workflows -across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony's enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony's strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch + streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor's Degree in Computer Science or related field and a minimum 10+ years' experience in information technology or in lieu of degree, High School/GED and 15+ years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: The VP - Data Architecture Governance leader is a strategic leadership role within Synchrony's Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony's evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design "controls-by-design" architecture guardrails and ensure they are implemented and evidenced through engineering workflows -across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony's enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony's strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch + streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor's Degree in Computer Science or related field and a minimum 10+ years' experience in information technology or in lieu of degree, High School/GED and 15+ years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
05/12/2026
Full time
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday . click apply for full job details
05/12/2026
Full time
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday . click apply for full job details
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
05/12/2026
Full time
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
Role Summary/Purpose: The VP - Data Architecture Governance leader is a strategic leadership role within Synchrony's Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony's evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design "controls-by-design" architecture guardrails and ensure they are implemented and evidenced through engineering workflows -across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony's enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony's strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch + streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor's Degree in Computer Science or related field and a minimum 10+ years' experience in information technology or in lieu of degree, High School/GED and 15+ years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: The VP - Data Architecture Governance leader is a strategic leadership role within Synchrony's Data & Analytics Engineering organization responsible for enterprise data platform architecture governance, risk & controls oversight, and architecture decision leadership. This role ensures enterprise-wide alignment of data architecture standards, reference patterns, and control requirements to support Synchrony's evolving data landscape and long-term business objectives. As a leader, you will work extensively with senior architects, engineering teams, Internal Audit, risk and compliance functions to design "controls-by-design" architecture guardrails and ensure they are implemented and evidenced through engineering workflows -across AWS cloud services (e.g., Redshift, EMR, SageMaker, etc.), Ab Initio, Kafka, Hadoop, Oracle, Snowflake and SAS - which collectively support Synchrony's enterprise-wide data, AI and analytics needs to enable informed decision-making and business growth. You will lead governance activities including issue management, risk & controls assessment, and audit/regulatory coordination (e.g., SOX) , while mentoring teams and promoting architectural excellence. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Own the L3 data architecture governance process, ensuring standards, procedures, and job aids are defined, maintained, and aligned with Synchrony's strategic objectives including cloud modernization efforts. Collaborate with enterprise and domain architects to align data architecture standards and controls across Synchrony. Lead issue and risk management activities for data architecture, including tracking, resolving, and documenting closure of control gaps and audit findings drive root-cause analysis and sustainable remediation (not just closure). Drive coordination of audits, regulatory requests, and certifications (e.g., SOX), ensuring timely responses and remediation. Author and curate executive and regulator ready architecture governance content (e.g., standards, policies, control narratives, procedures, evidence packs, and briefing materials), ensuring clarity, consistency, and auditability. Partner with compliance, risk, business stakeholders and engineering teams to embed controls into data platform processes supporting operational resilience and regulatory compliance. Maintain risk and control documentation and update governance tools to track risk posture and mitigation actions. Communicate progress and risk exposure regularly to senior leadership. Chair/lead architecture design reviews for critical data engineering initiatives (batch + streaming), approving reference patterns for ingestion, transformation, storage, and consumption (APIs, datasets, events) and ensuring alignment to target-state architecture. Define technical guardrails and ensure adherence to approved reference architectures for data domains and products (data modeling, data contracts, metadata/lineage, data quality, security), including standards for cloud-native implementations and migration from legacy platforms. Drive automation of architecture compliance by partnering with platform/DevOps teams to embed controls into engineering workflows (e.g., CI/CD checks, configuration baselines, policy-as-code, automated evidence capture/monitoring). Perform other duties and/or special projects as assigned. Qualifications / Requirements: Bachelor's Degree in Computer Science or related field and a minimum 10+ years' experience in information technology or in lieu of degree, High School/GED and 15+ years of Information technology experience. A minimum of 8 years of progressive experience in governance role supporting engineering org or senior data architecture roles within regulated environments, with preference for financial services. Proven experience owning data platform architecture governance and control frameworks and driving compliance activities from design through implementation and evidence. Strong collaboration skills to work effectively with architects, engineers, risk, and audit teams. Experience managing audit coordination and regulatory compliance activities for technology platforms. Knowledge of industry best practices in data architecture and governance, with focus on cloud modernization initiatives. Strong communication skills, including ability to brief executive leadership on risk and compliance matters. Familiarity with risk management and issue tracking tools and processes is preferred. Ability and flexibility to travel for business as required Desired Characteristics: Strategic thinker with a strong risk management mindset. Proactive, results-oriented with ability to manage multiple priorities. Influential leader capable of driving change across complex, matrixed organizations. Passion for continuous improvement of data architecture controls and governance. Recognized thought leader with strong technical writing and storytelling skills; able to translate complex architecture and control topics for executive and regulatory audiences. Grade/Level: 13 The salary range for this position is 155 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: The AVP, Model Validation is responsible for model validation and ensure they are meeting Model Risk Management policies, standards, procedures as well as regulations (OCC2011-12/SR 11-7). This role requires high level of expertise with minimal technical supervision, requiring the ability to lead validation projects, take accountability for validation results across various model categories, and make meaningful contributions to projects. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Serve as a key contributor and lead analyst performing model validation with minimal supervision for credit acquisition, account management, fraud and marketing models built using both machine learning algorithms and traditional logistic regression techniques. Perform the full scope end-to-end validation independently for assigned internally and vendor developed new models and existing models. Lead/Perform the review and maintenance of relevant model and validation documentation, perform in depth analysis on large data sets and reports to support discussions on key analytics and model risks Work closely within the Risk organization to validate accuracy and performance of all models, whether statistical/AI/ML or non-statistical to identify any issues requiring further investigation, and resolve problems independently. Collaborate with the Synchrony Financial business teams to uncover and highlight risk associated with models. Keep pace with the latest model developments in academia, regulatory environment, risk technology (vendor and in-house) and financial services industries in order to provide expert guidance to the Synchrony Financial functions. Support regulatory examinations and internal audits of the modeling process and selected models samples. Provide technical consultation and process improvement to model risk management on recommended solution based on solid research in the academic and industry practice. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Master's degree (or foreign equivalent) in Statistics, Mathematics, Data Science or related quantitative field and 4+ years' experience in model development / model validation experience in financial services, banking, or retail. 4+ years of hands-on and proven experience with data science and statistical tools including Python, R, SAS, SQL, SPARK, Data Lake , H2O, SageMaker and AWS. 4+ years of statistical analysis and the handling large amounts of data and analyzing for trends. 4+ years of experience with the application of US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Regulatory requirements for Model Risk Management with proven track records of delivering Regulatory requirements. 5+ years of proven experience in Model Risk Management in modeling and validation in the financial services industry including both analytic/modeling/quantitative experience and governance or other credit/financial discipline. Experience in people and project management, including demonstrated ability to develop actionable plan to meet high level objectives, strong execution, and timeline sensitive deliverables. Sharp focus on accuracy with extreme attention to detail. Knowledge of Credit Card/Consumer Finance products and business model. Experience with Machine Learning / AI methodologies and related applications , including generative AI model validation and validation framework development. Excellent written and oral communication and presentation skills. Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
05/12/2026
Full time
Role Summary/Purpose: The AVP, Model Validation is responsible for model validation and ensure they are meeting Model Risk Management policies, standards, procedures as well as regulations (OCC2011-12/SR 11-7). This role requires high level of expertise with minimal technical supervision, requiring the ability to lead validation projects, take accountability for validation results across various model categories, and make meaningful contributions to projects. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Essential Responsibilities: Serve as a key contributor and lead analyst performing model validation with minimal supervision for credit acquisition, account management, fraud and marketing models built using both machine learning algorithms and traditional logistic regression techniques. Perform the full scope end-to-end validation independently for assigned internally and vendor developed new models and existing models. Lead/Perform the review and maintenance of relevant model and validation documentation, perform in depth analysis on large data sets and reports to support discussions on key analytics and model risks Work closely within the Risk organization to validate accuracy and performance of all models, whether statistical/AI/ML or non-statistical to identify any issues requiring further investigation, and resolve problems independently. Collaborate with the Synchrony Financial business teams to uncover and highlight risk associated with models. Keep pace with the latest model developments in academia, regulatory environment, risk technology (vendor and in-house) and financial services industries in order to provide expert guidance to the Synchrony Financial functions. Support regulatory examinations and internal audits of the modeling process and selected models samples. Provide technical consultation and process improvement to model risk management on recommended solution based on solid research in the academic and industry practice. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Master's degree (or foreign equivalent) in Statistics, Mathematics, Data Science or related quantitative field and 4+ years' experience in model development / model validation experience in financial services, banking, or retail. 4+ years of hands-on and proven experience with data science and statistical tools including Python, R, SAS, SQL, SPARK, Data Lake , H2O, SageMaker and AWS. 4+ years of statistical analysis and the handling large amounts of data and analyzing for trends. 4+ years of experience with the application of US regulatory requirements for Model Risk Management. Ability and flexibility to travel for business as required Desired Characteristics: Strong knowledge of Regulatory requirements for Model Risk Management with proven track records of delivering Regulatory requirements. 5+ years of proven experience in Model Risk Management in modeling and validation in the financial services industry including both analytic/modeling/quantitative experience and governance or other credit/financial discipline. Experience in people and project management, including demonstrated ability to develop actionable plan to meet high level objectives, strong execution, and timeline sensitive deliverables. Sharp focus on accuracy with extreme attention to detail. Knowledge of Credit Card/Consumer Finance products and business model. Experience with Machine Learning / AI methodologies and related applications , including generative AI model validation and validation framework development. Excellent written and oral communication and presentation skills. Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
05/12/2026
Full time
Role Summary/Purpose: This role supports the Amazon portfolio in multiple program initiatives between Amazon and Synchrony Financial (SYF). The primary focus is to relentlessly drive initiatives that advance credit penetration within Amazon's retail ecosystem while providing a first-class customer experience. As a vital part of the Amazon Client Development team, this position partners closely with business leaders across Synchrony to develop and implement improvements that enhance the customer experience and increase credit sales penetration across Amazon's diverse business lines. The role requires effectively balancing client-driven initiatives with Synchrony's product offerings, while maintaining a strong governance framework over the portfolio. The ideal candidate will demonstrate exceptional project management skills, a strategic vision for Amazon-focused initiatives, proven client relationship management capabilities, and a proactive drive to advance client projects. Essential Responsibilities: Drive multiple program initiatives within the Amazon portfolio, focusing on advancing credit penetration across Amazon's retail ecosystem while ensuring a first-class customer experience. Collaborate closely with business leaders across Synchrony and Amazon to develop and implement strategies that improve the customer experience and increase credit sales penetration. Effectively balance Amazon client-driven initiatives with Synchrony's product offerings, ensuring alignment with portfolio governance standards. Manage the governance landscape by maintaining compliance, risk management, and adherence to portfolio policies. Demonstrate strong project management skills by developing, tracking, and driving initiatives to completion, ensuring timely delivery and measurable impact. Deeply understand and navigate Amazon's internal prioritization process; lead efforts to move Amazon initiatives through this process efficiently and effectively. Build and maintain strong, trusted relationships with Amazon stakeholders to foster ongoing collaboration and partnership. Utilize technical acumen to create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives. Analyze data and client insights to inform strategic decisions and adjustments to program initiatives. Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables. Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree or, in lieu of a degree, a high school equivalent and 7+ years of equivalent work experience in Financial services field 5+ years of experience in client management, program management, or business development, preferably within financial services, retail, or e-commerce industries. Demonstrated ability to manage complex client relationships and balance multiple stakeholder priorities. Strong project management skills, with experience leading cross-functional initiatives and driving projects through prioritization and governance processes. Technical proficiency with collaboration and tracking tools such as SharePoint; ability to create and maintain detailed trackers and dashboards. Travel adhoc to the client site (once a month to once a quarter) Ability and flexibility to travel for business as required Desired Characteristics: Excellent communication and interpersonal skills with the ability to build strong client relationships. Analytical mindset with the ability to synthesize data and provide strategic recommendations. Experience working with Amazon or large enterprise clients in a program management or client development capacity. Demonstrated success in developing and executing customer experience or engagement strategies in the digital space Deep understanding of portfolio governance, risk management, and compliance frameworks. Familiarity with financial products, credit penetration strategies, and retail ecosystem dynamics. Proven ability to navigate internal prioritization frameworks and drive initiatives through complex approval processes. Experience in both waterfall and scaled agile product management while owning a digital product road map Advanced degree (such as MBA) or relevant certifications in project management (PMP, Agile, etc.). Experience mentoring or coaching junior team members in best practices for client engagement and project execution. Ability to influence across a matrix environment Demonstrated analytical and financial skills Strong presentation and communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Sales
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
05/12/2026
Full time
Role Summary/Purpose: We are seeking an experienced Scrum Master to join our Agile Delivery team for Financial Applications and primarily for our Oracle ERP Cloud implementations. The ideal candidate will facilitate Agile ceremonies, remove impediments, and ensure smooth collaboration between business, technical teams, and stakeholders spread across multiple locations. You will play a critical role in driving Agile best practices tailored for Oracle ERP Cloud projects, enabling timely delivery of high-quality solutions. Essential Responsibilities: Facilitate all Scrum ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives for Oracle ERP Cloud teams. Collaborate closely with Product Owners, Developers, Functional Consultants, and QA to ensure clear understanding of user stories and acceptance criteria. Act as a servant leader and coach to Agile teams, promoting Agile principles, continuous improvement, and self-organization. Identify, track, and remove impediments blocking team progress and escalate issues as needed. Coordinate cross-team dependencies and manage stakeholder communication, with an emphasis on offshore/onshore collaboration. Monitor team metrics and provide transparent reporting to management and stakeholders. Support capacity planning and sprint forecasting to optimize delivery. Assist in Oracle ERP Cloud releases and deployment coordination within Agile frameworks. Foster a culture of collaboration, accountability, and high performance among distributed teams. Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's degree in Computer Science/Engineering or related field, with a minimum of 2 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 4 years of experience in Information Minimum of 2 year of previous experience as a Scrum Master or in project management leading Agile teams working on configurable solutions, software products, or cloud "as a service" products Minimum 3 years of financial services experience Minimum of 2 years of hands-on experience in the proactive, passionate improvement of software development process and practices to optimize business value delivery. Certified ScrumMaster (CSM) or equivalent a plus. Ability and flexibility to travel for business as required Desired Characteristics: Proven experience as a Scrum Master in Agile software development projects, preferably with Oracle ERP Cloud implementations or other ERP solutions. Strong knowledge of Agile frameworks (Scrum, Kanban) and hands-on experience facilitating Agile ceremonies. Familiarity with Oracle ERP Cloud modules and implementation lifecycle is highly desirable. Excellent communication and interpersonal skills to manage distributed teams and stakeholders. Ability to manage multiple priorities and work effectively in a fast-paced environment. Strong problem-solving skills and ability to drive resolution of impediments. Certified Scrum Master (CSM) or equivalent Agile certification preferred. Experience working in offshore or distributed Agile teams is a plus. Working knowledge of Agile tools such as Jira, Confluence, or equivalent. Grade/Level: 11 The salary range for this position is 90 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology