The Computer Merchant, LTD.

JOB TITLE: Principal Voice Network Engineer JOB LOCATION: Waltham, Ma Mostly remote with ability to work hybrid Attending office and NG sites/substations as needed to progress work, expected to be adhoc and infrequent WAGE RANGE : $70-80/hr. JOB NUMBER: NGGJP REQUIRED EXPERIENCE: Enterprise telephony platforms (Avaya, Nortel, Cisco Call Manager, Unity) VoIP protocols & troubleshooting (SIP, RTP, SRTP, H.323, packet analysis) Network engineering for voice (QoS, VLANs, WAN, latency/jitter management) Microsoft Teams Phone & cloud voice integration (Direct Routing, Operator Connect) Session Border Controllers (Ribbon, AudioCodes, SIP normalization) Telephony migrations & modernization (PBX to IP/cloud transitions) Voice security & compliance (E911, call recording, TLS/SRTP, fraud prevention) Performance monitoring & capacity planning (CDRs, MOS, RTMT) Infrastructure integration (AD, DNS/DHCP, virtualization, Client/carrier connectivity) Architecture governance & lifecycle management (standards, HA/DR, vendor oversight) JOB DESCRIPTION Principal Voice Network Engineer Role Summary The Principal Voice Network Engineer serves as the enterprise authority for voice and telephony services, leading the strategy, architecture, integration, and lifecycle management of complex telephony environments. This role provides expert-level oversight across legacy PBX platforms and modern IP-based and cloud voice systems (e.g., Cisco Call Manager, Microsoft Teams Voice, VoIP). Operating with significant autonomy, the Principal Engineer drives architectural direction, modernization initiatives, and continuous service improvements while ensuring alignment with enterprise IT strategy, security standards, and business objectives. This position acts as the senior technical advisor for all enterprise voice services and leads collaboration across infrastructure, security, operations, and vendor partners. Section 4 - Position Responsibilities 1. Telephony Strategy, Architecture & Design Lead the architectural design and long-term evolution of enterprise voice systems, integrating legacy PBX platforms (e.g., Avaya, Nortel) with IP-based and cloud telephony solutions (e.g., Cisco Call Manager, Microsoft Teams Voice). Define scalable, resilient, highly available, and secure telephony architectures aligned with enterprise infrastructure and cloud strategy. Establish voice technology standards, reference architectures, and design patterns. Contribute to enterprise architecture governance and multi-year voice modernization roadmaps. Evaluate emerging voice technologies and recommend strategic adoption plans. 2. Implementation & Lifecycle Management Oversee enterprise-wide deployment, upgrades, migrations, and decommissioning of telephony platforms. Lead structured migration initiatives from legacy PBX to IP-based and cloud solutions, ensuring minimal business disruption. Apply formal change, release, and configuration management practices. Define lifecycle management strategies, including hardware/software refresh planning and asset inventory governance. Ensure high availability, disaster recovery planning, and business continuity for voice services. 3. Operations, Support & Service Optimization Provide expert-level troubleshooting for complex voice and signaling issues (SIP, RTP, QoS, call routing). Partner with network engineering teams to ensure optimal voice quality, latency management, and traffic prioritization. Monitor system health and capacity; lead proactive performance tuning and capacity planning initiatives. Drive continuous service improvement initiatives to enhance reliability, user experience, and operational efficiency. Serve as escalation point for critical voice service incidents. 4. Advisory Leadership & Stakeholder Engagement Act as the enterprise Subject Matter Expert (SME) for voice services. Translate business requirements into technical architecture and solution designs. Advise executive leadership on telephony investment decisions, risks, and modernization strategies. Lead vendor engagements, RFP evaluations, contract reviews, and technical negotiations. Influence cross-functional teams to align voice services with digital workplace and collaboration strategies. 5. Governance, Compliance & Documentation Ensure telephony environments meet corporate security standards and regulatory requirements (e.g., E911, call recording, data protection). Develop and maintain comprehensive technical documentation, network diagrams, and standard operating procedures. Contribute to telephony governance frameworks, design standards, and operational controls. Support audit activities and risk assessments related to voice infrastructure. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

JOB TITLE: SOFTWARE ENGINEER JOB LOCATION: Hybrid (3 onsite, 2 remote) at either Gaithersburg MD, Egg Harbor NJ or Eagan MN WAGE RANGE : $75.00-80.00 PER HOUR JOB NUMBER: SAIJP REQUIRED EXPERIENCE: AI-Driven Engineering Experience We are specifically seeking engineers who actively integrate AI into their daily development workflow. Hands-on experience using AI-assisted coding tools (e.g., Claude Code, GitHub Copilot, or similar) for: Code generation and refactoring Debugging and automated test creation IDE-integrated workflows JOB DESCRIPTION Software Engineer with AI-enabled development experience based in Gaithersburg, MD; Eagan, MN; or Egg Harbor, NJ to support the UK National Airspace System Replacement Product Delivery Team (UK NASR PDT) This role offers the opportunity to work on real-time, safety-critical systems that directly support national air traffic operations for the United Kingdom. You will help modernize a high-availability air traffic management platform using both traditional systems engineering practices and AI-augmented software development techniques. This is a hybrid schedule with 3 days onsite and 2 days remote. What You'll Do: Design, develop, test, and maintain software for real-time, high-availability systems Apply AI-assisted development tools to accelerate coding, refactoring, debugging, and automated test generation Use AI responsibly across the full SDLC - including requirements analysis, design, implementation, testing, documentation, and code review Analyze complex system requirements and translate them into efficient, maintainable designs Develop and maintain automation scripts across development, test, and production environments Promote code quality, reuse, traceability, and cross-team collaboration Core Technical Qualifications: Bachelor's degree in Computer Science or related field with 4+ years of relevant experience OR Master's degree with 2+ years of relevant experience Strong object-oriented programming experience Proficiency in C, C++, and/or Ada (Ada preferred but not required) Experience developing real-time, multi-threaded systems Familiarity with Linux (Red Hat), virtual machines, and hypervisors Experience with low-level communications protocols (TCP/IP, UDP, SCTP) Experience with hardware or complex system integration Experience with source control and configuration management tools Strong communication skills and ability to work independently and within cross-functional teams Ability to obtain and maintain a Public Trust clearance US citizenship required Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

JOB TITLE: SR SOFTWARE ENGINEER JOB LOCATION: EGG HARBOR TOWNSHIP, NJ WAGE RANGE : .00 PER HOUR JOB NUMBER: SAIJP REQUIRED EXPERIENCE: AI-Driven Engineering Experience We are specifically seeking engineers who actively integrate AI into their daily development workflow. Hands-on experience using AI-assisted coding tools (e.g., Claude Code, GitHub Copilot, or similar) for: Code generation and refactoring Debugging and automated test creation IDE-integrated workflows Familiarity with large language model platforms (OpenAI, Anthropic, Google Gemini, etc.) Experience designing effective prompts and validating AI-generated output Understanding of human-in-the-loop development and responsible AI usage Ability to evaluate AI-generated outputs for correctness, performance, safety, and bias - especially in regulated or safety-critical environments Experience incorporating AI/ML techniques into software engineering workflows Experience with automated testing frameworks JOB DESCRIPTION Senior Software Engineer with AI-enabled development experience based in Gaithersburg, MD; Eagan, MN; or Egg Harbor, NJ to support the UK National Airspace System Replacement Product Delivery Team (UK NASR PDT) This role offers the opportunity to work on real-time, safety-critical systems that directly support national air traffic operations for the United Kingdom. You will help modernize a high-availability air traffic management platform using both traditional systems engineering practices and AI-augmented software development techniques. This is a hybrid schedule with 3 days onsite and 2 days remote. What You'll Do Design, develop, test, and maintain software for real-time, high-availability systems Apply AI-assisted development tools to accelerate coding, refactoring, debugging, and automated test generation Use AI responsibly across the full SDLC - including requirements analysis, design, implementation, testing, documentation, and code review Analyze complex system requirements and translate them into efficient, maintainable designs Develop and maintain automation scripts across development, test, and production environments Promote code quality, reuse, traceability, and cross-team collaboration Core Technical Qualifications Bachelor's degree in Computer Science or related field with 8+ years of relevant experience OR Master's degree with 6+ years of relevant experience Strong object-oriented programming experience Proficiency in C, C++, and/or Ada (Ada preferred but not required) Experience developing real-time, multi-threaded systems Familiarity with Linux (Red Hat), virtual machines, and hypervisors Experience with low-level communications protocols (TCP/IP, UDP, SCTP) Experience with hardware or complex system integration Experience with source control and configuration management tools Strong communication skills and ability to work independently and within cross-functional teams Ability to obtain and maintain a Public Trust clearance US citizenship require Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

JOB TITLE: Systems Engineer- Regional Strike Programs JOB LOCATION: Pittsfield, MA WAGE RANGE : 45-50.07 JOB NUMBER: 26-00386 JOB DESCRIPTION: Our client, a large defense contractor, has an immediate opening for a Systems Engineer- Regional Strike Programs to work from their Pittsfield, MA facility. As a Systems Engineer on the Regional Strike Programs, you'll be part of a cross-functional engineering team delivering hardware, software and systems solutions. This Systems Engineer role may focus on one or more of the following areas: Test & Integration Engineering: hardware/software validation, verification, and performance testing Requirements Engineering: documenting, analyzing, and managing system requirements Model-Based Systems Engineering (MBSE): system modeling, simulations, and design analysis Hardware-Systems Engineering: design, integration, and troubleshooting of hardware systems QUALIFICATIONS: Requires a Bachelor's degree in Systems Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 2+ years of job-related experience, or a Master's degree and 6 months of job-related experience. Agile experience preferred. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is preferred at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. What sets you apart: Clear understanding of systems engineering concepts, principles, theories, and technical standards Clear understanding of requirements management and system modeling tools Creative thinker with ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity Team player who thrives in collaborative environments and revels in team success Commitment to ongoing professional development for yourself and others Our Commitment to You: An exciting career path with opportunities for continuous learning and development. Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Workplace Options: This role is on-site at our Pittsfield, MA facility facility, with flexibility for occasional hybrid work Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

JOB TITLE: Architect - Mastery JOB LOCATION: Hybrid Springfield, Boston or NYC WAGE RANGE : 100 - 137/ hour W2 JOB NUMBER: REQUIRED EXPERIENCE: 5+ years development experience, capable of designing and implementing complex solutions. 8+ years of solutions architect or related experience (e.g. tech lead, 8+ lead designer) 2+ years of experience in sales & distribution related business processes and technologies, including at least one of the following sub-domains: Marketing, Wealth Management, Distribution Management, Incentive Management (compensation, recognition), Broker Dealer Administration, Insurance Distribution. Skilled leading and/or participating in system design and architectural activities including technical requirement writing experience and ability to lead collaboration sessions for important design reviews and decisions. Strong collaboration skills with the ability to work in a team-based environment including employees, vendors, and third-party contractors. Excellent mentoring skills and the desire to contribute to efforts beyond the scope of the day-to-day project work. Proven ability to provide technical leadership and guidance to less experienced team members. Experience in AWS cloud application design, development, and deployment. Experience with event streaming and web service protocols like SOAP, REST, JSON, or Kafka Experience with data development, including database design, modeling, ETL and scheduling. General working knowledge of insurance data, investment data and /or financial data Experience in working with and enabling integrations with vendor / SaaS platforms The Ideal Qualifications AWS Certifications 7+ design & development experience including frontend, backend, database, and Integration technologies preferred. Strong knowledge of data modeling and ETL development including development patterns, and best practices Experience with one or more of the following platforms/technologies: Vertica Kong Kafka Salesforce React / NeXTs Content Management Platforms / Search Engines Life, Disability Income and Annuity Order Entry Investment Custodian Platforms Needs Analysis / Financial Planning Software DTCC Fidelity NFS/ IWS SAP CI/CD Dev Ops Kubernetes JOB DESCRIPTION Wealth Mgt Technology Job Category: Systems Analysis/Design/Dev/OPS Job Title: Architect - Mastery Duties: The Sales & Distribution Architecture team is uniquely positioned as a shared service in support of several support & delivery organizations that enable our two primary distribution channels. Your Architect peers lead through accountability, coaching, collaboration, creativity, and knowledge to define the solutions that enable meaningful business outcomes and technical modernization for high priority initiatives. Our team is motivated by the role that we play in influencing both business and technical strategies and the value that our partnership provides to the teams that we engage with to deliver. We are in high demand and are growing as a result. The Impact: The role includes keeping abreast of the industry and applying that knowledge to ensure we are architecting and designing solutions that meet future state business strategies. As a Solutions Architect you'll have an opportunity to partner with other experienced technology resources to deliver solutions that transform our business processes. In this role, as well as all roles within company, you will demonstrate accountability, agility, a dedication to being inclusive, a strong business acumen, and will show courage, even in the most difficult situations. You will exercise your strong communication skills, as well as your passion for learning, leadership traits, resilience, and self-awareness. In this role, you will be expected to: Partner with Enterprise Architecture to define and maintain the target operating model for delivery, including technologies, tools, and patterns. Partner with Enterprise Architecture to further the strategic vision and application roadmaps. Partner with Development Teams to translate architecture to design/code-level execution. Serve as the technical liaison between business partners, industry vendors, and distribution partners, while working very closely with both business and technical stakeholders Identify end-to-end technical solutions based on business needs that utilize a service-based architecture incorporating API's and Events for decoupling Digital and Backend application services. Capture future state technology vision in actionable, context-specific roadmaps. Partner directly with the specific technology subject matter experts and technical leads to ensure architecture standards are adopted and solutions are aligned with enterprise Technology stacks. Architect Solutions are designed as reusable components (API's/ Microservices) that compose an overall solution that's flexible, scalable, performant, and providing excellent user experience. Be accountable for implementation of cross-functional solution architecture of all technologies in the Sales & Distribution technology stack. Understand and proactively assess the current state of the technology and identify gaps and overlaps. Ensure technologies are optimized, recommending investments and rationalization and if necessary, conducts technology assessment and selection. Possess deep industry understanding and a point-of-view of the services provided, and the technologies/products used in the industry to effectively make decisions on product usage and investment at Financial. Typical day-to-day responsibilities include: Strong partnership & collaboration with Enterprise Architecture Creation and/or contributing to governed architecture artifacts, including Solution, Decisions, Strategies and Roadmaps. Hands-on collaboration with Development teams Project Team Meetings, status, planning, requirement reviews, etc. Design & Code Reviews Architecture/ Design Decisions & Technology Evaluations Industry Trends, Research, POC, Tools Test Plan Reviews Production Support Transition Reviews Contribute to our architecture community by attending and participating in Architecture & Design Roundtables, Architecture Review Boards, and Solution Architecture Guild meetings. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

JOB TITLE: Senior Professional Application Designer JOB LOCATION: Roseville, CA- hybrid WAGE RANGE : $60/hr W2 JOB NUMBER: GNWLJP REQUIRED EXPERIENCE: 10+ years of applications development and programming with 3+ years of programming and on-call support experience coding in a COBOL/MVS/JCL/IBM mainframe environment JOB DESCRIPTION Support of COBOL mainframe environment Design, document, and coordinate desired changes to legacy modules. Develop, install and evaluate application software on the mainframe. Involved in delivering technical architecture solution elements. Support coordination between application architects and developers to make sure design requirements are accurate and deliver the desired ROI for clients. Ability to work in a project team to define and develop project requirements, deliverables, functional specifications and detailed application solution designs for clients. Analyze and estimate feasibility and compatibility with other programs and projects. Provide quality control for project deliverables. Defines designs and develops highly complex systems requirements. Evaluates, test, debugs and implements applications programs in support of client needs. Assesses architecture and current hardware limitations, defines and designs highly complex system specifications, input/output process and working parameters for hardware/software compatibility. Plans, conducts and technically directs the analysis and resolution of business problems to be solved with automated systems. Designs, installs and/or modifies operating systems, utility software and/or database to meet business unit/client's needs. Analyzes, designs, acquires and implements projects for LAN and/or WAN systems. Designs, develops, troubleshoots and analyzes complex software programs that operate successfully with hardware systems. Performs cost analysis of vendor supplied products for cost and efficiency. Customizes highly complex purchased applications. Reviews literature, patents and current practices to support business requirements and/or new industry technology. Prepares reports and/or recommendations regarding new technology for appropriate personnel. Provides complex technical consultation on current and proposed systems to other organizations and clients. Provides leadership and work guidance to less experienced personnel. Other experiences: Minimum of 1 year of experience exposing CICS and COBOL programs as web services via CICS Transaction Server (CTS) Hands-on experience with CICS, TSO, CHANGEMAN, SQL, DB2, Abend-Aid, MainView, and Xpediter CICS Familiarity with Easytrieve and FileAid Project responsibilities for analyzing operational methods and developing computer programs to meet desired results. All phases of the Software Development Lifecycle. Principles and techniques of design, analysis, computer programming, testing, debugging, implementation, and documentation. Healthcare IT experience with healthcare claims, payer, Medicaid or Medicare systems is highly preferred. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.