MuleSoft Integration Manager Career Opportunity The MuleSoft Integration Manager is responsible for overseeing the integration of various systems and applications using MuleSoft technology. MuleSoft Integration Manager Role and Responsibilities Project Management: Manage project timelines, resources, and deliverables to ensure successful integration solutions. Team Coordination: Lead and coordinate cross-functional teams to align integration efforts with business objectives. Technical Oversight: Design and develop integration solutions using MuleSoft, including APIs and event-driven architectures. Performance Monitoring: Monitor system performance and troubleshoot integration issues to maintain operational efficiency. Stakeholder Collaboration: Work closely with IT and business leaders to ensure integration capabilities meet strategic goals. Compliance and Security: Ensure all integration processes comply with data privacy, security, and regulatory standards. This role requires strong technical skills in MuleSoft, excellent project management capabilities, and the ability to communicate effectively with various stakeholders. Experience in leading integration projects is essential. MuleSoft Integration Manager Required Skills and Qualifications 5+ Years of Hands on MuleSoft Experience. API Management: Proficiency in designing, deploying, and managing APIs effectively. Integration Techniques: Strong understanding of various integration patterns and methodologies. Data Mapping: Ability to transform and map data between different systems. Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly. Project Management: Skills in managing projects, timelines, and team collaboration. Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues. Communication: Effective communication skills for stakeholder engagement and team coordination. Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform. Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management. Ability to travel up to 10% as required by business needs.
03/26/2026
Full time
MuleSoft Integration Manager Career Opportunity The MuleSoft Integration Manager is responsible for overseeing the integration of various systems and applications using MuleSoft technology. MuleSoft Integration Manager Role and Responsibilities Project Management: Manage project timelines, resources, and deliverables to ensure successful integration solutions. Team Coordination: Lead and coordinate cross-functional teams to align integration efforts with business objectives. Technical Oversight: Design and develop integration solutions using MuleSoft, including APIs and event-driven architectures. Performance Monitoring: Monitor system performance and troubleshoot integration issues to maintain operational efficiency. Stakeholder Collaboration: Work closely with IT and business leaders to ensure integration capabilities meet strategic goals. Compliance and Security: Ensure all integration processes comply with data privacy, security, and regulatory standards. This role requires strong technical skills in MuleSoft, excellent project management capabilities, and the ability to communicate effectively with various stakeholders. Experience in leading integration projects is essential. MuleSoft Integration Manager Required Skills and Qualifications 5+ Years of Hands on MuleSoft Experience. API Management: Proficiency in designing, deploying, and managing APIs effectively. Integration Techniques: Strong understanding of various integration patterns and methodologies. Data Mapping: Ability to transform and map data between different systems. Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly. Project Management: Skills in managing projects, timelines, and team collaboration. Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues. Communication: Effective communication skills for stakeholder engagement and team coordination. Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform. Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management. Ability to travel up to 10% as required by business needs.
SAP Application Integration Manager Career Opportunity Our client, who is a leading global manufacturer in the building materials space, is looking for a service focused leader for their Application Integration team. This individual will be a hands-on, working leader with strong technical acumen, outstanding problem-solving skills, a deep understanding of application integration platforms, and the ability to manage others. The Application Integration Manager will assist Integration Developers with prioritizing work and provide process or technical guidance as needed. The Manager, Application Integration, will leverage business process knowledge and technology acumen to manage software vendor relationships, ensure integration testing, and troubleshoot user reported issues. He or she partners closely with application owners and collaborates with other Information Technology teams to define and lead projects in the integration development space. This role is a working leader who, as required, will provide hands on delivery of integration development, platform set up, security, and improvements for technology integrations. SAP Application Integration Manager - Team Leadership Responsibilities Provide people leadership/management to a team of three to six integration developers under the supervision of the Director, Enterprise Systems & Development Perform performance reviews and hold regular feedback conversations with direct reports. Ensure team members understand development best practices and facilitate work in a timely, efficient manner to meet the needs of our stakeholders. Hold team members accountable to follow all defined processes and procedures; collaborating with them to develop new procedures where needed. Prioritize the creation, storage, and organization of team documentation knowledge base to ensure all solutions delivered are thoroughly understood, documented, and transitioned well to support teams. Drive the strategy, roadmap, execution and optimization of our integration landscape with a cloud smart, vendor supported philosophy. Ensure the team appropriately executes project deliverables according to committed timelines. Collaborate with cross functional teams to ensure integrations between key enterprise applications and SAP are designed, developed, and supported appropriately. SAP Application Integration Manager - Project Management Responsibilities Work with project managers to set achievable timelines for team deliverables in conjunction with overall projects or programs. Manage team members accordingly to meet or exceed expectations for project timelines Ensure risks, actions, issues, and decisions are understood and communicated appropriately Provide or contribute to project artifacts such as requirements documents, designs, test cases, and deployment run books SAP Application Integration Manager - Technical Leadership Responsibilities Design and develop integration solutions using modern integration platforms, such as MuleSoft, including APIs and event-driven architectures. Monitor performance and troubleshoot integration issues to maintain operational efficiency. Perform routine code reviews to ensure best practices and all processes are being followed Ensure all change management procedures are followed when implementing solutions Ensure all integration processes comply with data privacy, security, and regulatory standards. Work closely with IT and business leaders to ensure integration capabilities meet strategic business goals. Prepare documentation and provide knowledge transfer to other IT team members as required. SAP Application Integration Manager Required Skills and Qualifications 5+ years of increasing responsibility in information technology integration development, with 3+ years at a supervisory level is preferred. Relevant experience working within a large, multifaceted organization, consisting of cross-functional teams. Project management or Agile/Scrum experience is preferred. 5+ Years of Hands on MuleSoft Experience. API Management: Proficiency in designing, deploying, and managing APIs effectively. Integration Techniques: Strong understanding of various integration patterns and methodologies. Data Mapping: Ability to transform and map data between different systems. Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly. Project Management: Skills in managing projects, timelines, and team collaboration. Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues. Communication: Effective communication skills for stakeholder engagement and team coordination. Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform. Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management. Bachelor's degree in Business Administration, Computer Science or Information Technology from an accredited college or university, or equivalent experience.
03/26/2026
Full time
SAP Application Integration Manager Career Opportunity Our client, who is a leading global manufacturer in the building materials space, is looking for a service focused leader for their Application Integration team. This individual will be a hands-on, working leader with strong technical acumen, outstanding problem-solving skills, a deep understanding of application integration platforms, and the ability to manage others. The Application Integration Manager will assist Integration Developers with prioritizing work and provide process or technical guidance as needed. The Manager, Application Integration, will leverage business process knowledge and technology acumen to manage software vendor relationships, ensure integration testing, and troubleshoot user reported issues. He or she partners closely with application owners and collaborates with other Information Technology teams to define and lead projects in the integration development space. This role is a working leader who, as required, will provide hands on delivery of integration development, platform set up, security, and improvements for technology integrations. SAP Application Integration Manager - Team Leadership Responsibilities Provide people leadership/management to a team of three to six integration developers under the supervision of the Director, Enterprise Systems & Development Perform performance reviews and hold regular feedback conversations with direct reports. Ensure team members understand development best practices and facilitate work in a timely, efficient manner to meet the needs of our stakeholders. Hold team members accountable to follow all defined processes and procedures; collaborating with them to develop new procedures where needed. Prioritize the creation, storage, and organization of team documentation knowledge base to ensure all solutions delivered are thoroughly understood, documented, and transitioned well to support teams. Drive the strategy, roadmap, execution and optimization of our integration landscape with a cloud smart, vendor supported philosophy. Ensure the team appropriately executes project deliverables according to committed timelines. Collaborate with cross functional teams to ensure integrations between key enterprise applications and SAP are designed, developed, and supported appropriately. SAP Application Integration Manager - Project Management Responsibilities Work with project managers to set achievable timelines for team deliverables in conjunction with overall projects or programs. Manage team members accordingly to meet or exceed expectations for project timelines Ensure risks, actions, issues, and decisions are understood and communicated appropriately Provide or contribute to project artifacts such as requirements documents, designs, test cases, and deployment run books SAP Application Integration Manager - Technical Leadership Responsibilities Design and develop integration solutions using modern integration platforms, such as MuleSoft, including APIs and event-driven architectures. Monitor performance and troubleshoot integration issues to maintain operational efficiency. Perform routine code reviews to ensure best practices and all processes are being followed Ensure all change management procedures are followed when implementing solutions Ensure all integration processes comply with data privacy, security, and regulatory standards. Work closely with IT and business leaders to ensure integration capabilities meet strategic business goals. Prepare documentation and provide knowledge transfer to other IT team members as required. SAP Application Integration Manager Required Skills and Qualifications 5+ years of increasing responsibility in information technology integration development, with 3+ years at a supervisory level is preferred. Relevant experience working within a large, multifaceted organization, consisting of cross-functional teams. Project management or Agile/Scrum experience is preferred. 5+ Years of Hands on MuleSoft Experience. API Management: Proficiency in designing, deploying, and managing APIs effectively. Integration Techniques: Strong understanding of various integration patterns and methodologies. Data Mapping: Ability to transform and map data between different systems. Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly. Project Management: Skills in managing projects, timelines, and team collaboration. Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues. Communication: Effective communication skills for stakeholder engagement and team coordination. Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform. Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management. Bachelor's degree in Business Administration, Computer Science or Information Technology from an accredited college or university, or equivalent experience.
IT Service Desk Specialist Career Opportunity Our client who is a well-respected government agency is seeking an experienced IT Support Specialist. This role will provide technical support to internal agency users in person, over the phone, and via remote tools. The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track record of providing exceptional customer service and satisfaction. IT Service Desk Specialist Role and Responsibilities Serves as the primary escalation point for incoming queries and technical issues. Manages and/or assigns projects and tasks toother team members as appropriate. Advises, collaborates, and assists business units with system enhancements and modifications. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc. Effectively provides user support over the phone, in person, and via remote tools. Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up. Assists users with information security and privacy questions; provides directions for the correct action. Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony. Distributes and reviews user equipment required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational. Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals. Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices. May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.) Creates user support documentation and instructions. Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents. This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions. Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Providing fault analysis to customers core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite. IT Service Desk Specialist Required Skills and Experience Minimum of 2-3 years of IT technical support. Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc. Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure. Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications. Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software. Willing to work off-hours and weekends when required for projects or emergency support. Experience installing, configuring, and supporting network printers and audio/visual equipment. Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred). Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills. Strong team leadership, time management, and coaching and mentoring skills. Excellent customer service and communications kills are a must. Punctual and able to work onsite daily
03/26/2026
Full time
IT Service Desk Specialist Career Opportunity Our client who is a well-respected government agency is seeking an experienced IT Support Specialist. This role will provide technical support to internal agency users in person, over the phone, and via remote tools. The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track record of providing exceptional customer service and satisfaction. IT Service Desk Specialist Role and Responsibilities Serves as the primary escalation point for incoming queries and technical issues. Manages and/or assigns projects and tasks toother team members as appropriate. Advises, collaborates, and assists business units with system enhancements and modifications. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc. Effectively provides user support over the phone, in person, and via remote tools. Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up. Assists users with information security and privacy questions; provides directions for the correct action. Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony. Distributes and reviews user equipment required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational. Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals. Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices. May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.) Creates user support documentation and instructions. Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents. This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions. Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Providing fault analysis to customers core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite. IT Service Desk Specialist Required Skills and Experience Minimum of 2-3 years of IT technical support. Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc. Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure. Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications. Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software. Willing to work off-hours and weekends when required for projects or emergency support. Experience installing, configuring, and supporting network printers and audio/visual equipment. Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred). Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills. Strong team leadership, time management, and coaching and mentoring skills. Excellent customer service and communications kills are a must. Punctual and able to work onsite daily
Resolution Technologies, Inc.
Nashville, Tennessee
Senior Mainframe Engineer (Cobol Developer) Senior Mainframe Engineer (Cobol Developer) Job Description: This person provides ongoing development and maintenance for major financial systems including A/R, Billing and Sales Reporting applications. Leads in small to midsize projects, analysis and design of new or improved systems, ability to deal with complex development issues such as multi-platform development, and small size project management which don t cross departmental boundaries. Senior Mainframe Engineer (Cobol Developer) Minimum Qualifications: Bachelor s degree in computer science or related field or directly related experience 6+ years development experience as application engineer/sr. programmer analyst 5+ years mainframe COBOL and/or Mainframe/iSeries development experience 5+ years relational database experience Senior Mainframe Engineer (Cobol Developer) Preferred Skills: Understanding of logistics order-to-delivery process, distribution functions or transportation processes Experience with Account Receivable systems Experience with ASI Accounts Receivable system Knowledge of Cobol Programming on Mainframe and iSeries platforms Knowledge of DB2, Oracle, SQL, SSIS and SSRS Ability to be flexible/multi-task based on workflow demands Senior Mainframe Engineer (Cobol Developer) Key Responsibilities: Develops, tests, and implements changes to existing mainframe COBOL programs/applications including integration with MQ and API middleware. Works closely with client resources to assist in solution design and implementation Supports user/customer community to capture system requirements. Works with multiple systems (i.e. Order Processing, Warehouse Processing, Billing, Sales, Credit Processing) Manages projects that require work from others. Creates project plans and manipulates the key factors (time, resources, and functionality) in order to offer alternatives to project sponsors. Communicates project status and issues. Enforces good development practices. Investigates new technologies and new techniques. Develops and modifies internal facing software applications. Provides application development life cycle support including specifications, prototypes, development, quality assurance, deployment and support. Reviews and evaluates application workflow and user experience. Provides adequate tests to ensure program meets specified requirements. Coordinates with users and product owners to gather requirements.
03/26/2026
Full time
Senior Mainframe Engineer (Cobol Developer) Senior Mainframe Engineer (Cobol Developer) Job Description: This person provides ongoing development and maintenance for major financial systems including A/R, Billing and Sales Reporting applications. Leads in small to midsize projects, analysis and design of new or improved systems, ability to deal with complex development issues such as multi-platform development, and small size project management which don t cross departmental boundaries. Senior Mainframe Engineer (Cobol Developer) Minimum Qualifications: Bachelor s degree in computer science or related field or directly related experience 6+ years development experience as application engineer/sr. programmer analyst 5+ years mainframe COBOL and/or Mainframe/iSeries development experience 5+ years relational database experience Senior Mainframe Engineer (Cobol Developer) Preferred Skills: Understanding of logistics order-to-delivery process, distribution functions or transportation processes Experience with Account Receivable systems Experience with ASI Accounts Receivable system Knowledge of Cobol Programming on Mainframe and iSeries platforms Knowledge of DB2, Oracle, SQL, SSIS and SSRS Ability to be flexible/multi-task based on workflow demands Senior Mainframe Engineer (Cobol Developer) Key Responsibilities: Develops, tests, and implements changes to existing mainframe COBOL programs/applications including integration with MQ and API middleware. Works closely with client resources to assist in solution design and implementation Supports user/customer community to capture system requirements. Works with multiple systems (i.e. Order Processing, Warehouse Processing, Billing, Sales, Credit Processing) Manages projects that require work from others. Creates project plans and manipulates the key factors (time, resources, and functionality) in order to offer alternatives to project sponsors. Communicates project status and issues. Enforces good development practices. Investigates new technologies and new techniques. Develops and modifies internal facing software applications. Provides application development life cycle support including specifications, prototypes, development, quality assurance, deployment and support. Reviews and evaluates application workflow and user experience. Provides adequate tests to ensure program meets specified requirements. Coordinates with users and product owners to gather requirements.
Senior Scrum Master Career Opportunity Our client, who is a global leader in SaaS and AI based CX platforms, is looking for a motivated and talented Senior Scrum Master that will be responsible for supporting multiple Agile teams in delivering high-quality products through effective Scrum practices, coaching, and continuous improvement. This role partners closely with Product Owners, Engineering Managers, and cross-functional stakeholders to remove impediments, optimize team performance, and mature Agile practices across the organization. The ideal candidate is an experienced servant-leader who excels at facilitation, communication, and driving measurable outcomes. Senior Scrum Master Role and Responsibilities Guide 2 to 3 Scrum teams in applying Agile and Scrum principles effectively. Coach team members on self-management, cross-functionality, and accountability. Foster an environment of continuous improvement, learning, and psychological safety. Mentor junior Scrum Masters and contribute to scaling Agile practices across the enterprise. Facilitate Sprint Planning, Daily Standups, Backlog Refinements, Sprint Reviews, and Retrospectives. Ensure ceremonies are productive, focused, and continuously improving. Work with Product Owners to build healthy, transparent, and well-prioritized backlogs. Track and ensure visibility into team metrics (velocity, throughput, cycle time, predictability). Remove impediments and escalate issues that impact delivery timelines. Monitor dependencies, risks, and cross-team coordination. Drive adoption of Agile best practices and experimentation with new frameworks (Scrum, Kanban, XP, SAFe, etc.) Identify process bottlenecks and implement improvements using data-driven insights. Facilitate cross-team collaboration and alignment for multi-team initiatives. Partner with leadership, engineering, and product stakeholders to support strategic planning and delivery. Provide clear, timely communication on progress, risks, and impacts. Promote transparency through dashboards, reporting, and information radiators. Senior Scrum Master Required Skills and Qualifications 5+ years of experience as a Scrum Master or Agile Coach. Proven success supporting multiple Scrum teams in a scaled environment. Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, LeSS, etc.) Experience using Agile tools such as Jira, Azure DevOps, Rally, or VersionOne. Excellent facilitation, communication, and conflict-resolution skills. Demonstrated ability to remove impediments and unblock teams quickly. Ability to influence without authority. Strong problem-solving and adaptability. Excellent stakeholder engagement. Senior Scrum Master Preferred Skills and Qualifications Technical & development skills. Certified Scrum Master. Relevant certifications: CSM, A-CSM, CSP-SM, PSM II/III, SAFe SSM/SA/POPM. Experience in DevOps, CI/CD pipelines, or cloud-native engineering environments. Background in coaching leaders and influencing organizational Agile maturity. Experience with metrics dashboards and Agile analytics.
03/26/2026
Full time
Senior Scrum Master Career Opportunity Our client, who is a global leader in SaaS and AI based CX platforms, is looking for a motivated and talented Senior Scrum Master that will be responsible for supporting multiple Agile teams in delivering high-quality products through effective Scrum practices, coaching, and continuous improvement. This role partners closely with Product Owners, Engineering Managers, and cross-functional stakeholders to remove impediments, optimize team performance, and mature Agile practices across the organization. The ideal candidate is an experienced servant-leader who excels at facilitation, communication, and driving measurable outcomes. Senior Scrum Master Role and Responsibilities Guide 2 to 3 Scrum teams in applying Agile and Scrum principles effectively. Coach team members on self-management, cross-functionality, and accountability. Foster an environment of continuous improvement, learning, and psychological safety. Mentor junior Scrum Masters and contribute to scaling Agile practices across the enterprise. Facilitate Sprint Planning, Daily Standups, Backlog Refinements, Sprint Reviews, and Retrospectives. Ensure ceremonies are productive, focused, and continuously improving. Work with Product Owners to build healthy, transparent, and well-prioritized backlogs. Track and ensure visibility into team metrics (velocity, throughput, cycle time, predictability). Remove impediments and escalate issues that impact delivery timelines. Monitor dependencies, risks, and cross-team coordination. Drive adoption of Agile best practices and experimentation with new frameworks (Scrum, Kanban, XP, SAFe, etc.) Identify process bottlenecks and implement improvements using data-driven insights. Facilitate cross-team collaboration and alignment for multi-team initiatives. Partner with leadership, engineering, and product stakeholders to support strategic planning and delivery. Provide clear, timely communication on progress, risks, and impacts. Promote transparency through dashboards, reporting, and information radiators. Senior Scrum Master Required Skills and Qualifications 5+ years of experience as a Scrum Master or Agile Coach. Proven success supporting multiple Scrum teams in a scaled environment. Strong understanding of Agile frameworks (Scrum, Kanban, SAFe, LeSS, etc.) Experience using Agile tools such as Jira, Azure DevOps, Rally, or VersionOne. Excellent facilitation, communication, and conflict-resolution skills. Demonstrated ability to remove impediments and unblock teams quickly. Ability to influence without authority. Strong problem-solving and adaptability. Excellent stakeholder engagement. Senior Scrum Master Preferred Skills and Qualifications Technical & development skills. Certified Scrum Master. Relevant certifications: CSM, A-CSM, CSP-SM, PSM II/III, SAFe SSM/SA/POPM. Experience in DevOps, CI/CD pipelines, or cloud-native engineering environments. Background in coaching leaders and influencing organizational Agile maturity. Experience with metrics dashboards and Agile analytics.