Neotecra, Inc.
Atlanta, Georgia
Job Description: We are looking to hire SIX (6) experienced and dynamic Enterprise Agile Coaches to join our Agile Center of Excellence (CoE). As we lead the IT organization through its Agile Product Transformation, these critical consulting roles will require a blend of technical expertise, coaching and change management skills, and deep knowledge of Agile principles and practices. The role involves hands-on coaching, mentoring, and guiding product teams, product leaders, and stakeholders in their Agile adoption journey. This role will be expected to coach with a strong emphasis on adopting Agile methodologies, fostering collaboration, and driving continuous improvement and alignment with organizational goals. Reporting to the Deputy CTO and/or the Director of the Center of Excellence, this role is pivotal in driving Agile practices while ensuring alignment with the broader transformation strategy at IT. Key Responsibilities Agile Transformation Coaching: Collaborate with CoE leadership to create and execute a tailored Agile transformation roadmap. Be a mentor, influencer, and change advocate, helping the teams discover new ways of working and collaborating at the enterprise level. Support and provide coaching to large-scale Agile Product transformation initiatives, executing outcome-based plans to drive Agile adoption, cross-team collaboration, and operational excellence. Coach teams, Scrum Masters, Product Owners, and other stakeholders on Agile frameworks (e.g., Scrum, Kanban, SAFe) to foster Agile maturity. Partner with product teams to adopt Agile and product-focused practices, enhancing delivery and business value. Act as a trusted advisor to teams and mid-level leadership, reinforcing Agile principles and practices. Training and Facilitation: Design and deliver interactive workshops, training sessions, and hands-on labs to upskill teams and leaders on Agile principles, tools, and practices. Tailor training materials for different types of teams, like Infosec, Operations, user-facing applications, etc. Educate teams on technical best practices, including DevOps, XP engineering practices (TDD, CI/CD, pairing), and Lean principles. Continuous Improvement: Promote a culture of learning and adaptation by embedding effective retrospectives and metrics-driven decision-making. Analyze team performance data to identify areas for improvement and recommend and implement actionable strategies. Stakeholder Engagement: Work closely with cross-functional teams to identify challenges in Agile adoption and provide tailored coaching support. Facilitate alignment and collaboration among teams and stakeholders to ensure a smooth Agile transformation journey. Best Practices Implementation and Tools: Agile practices, metrics, and workflows across teams. Leverage Jira, Confluence, Jira Align, and other Atlassian tools to enhance Agile process optimization, workflow streamlining, and optimized reporting. Standardize and monitor metrics for team health, velocity, and overall transformation progress. Qualifications Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Experience: Minimum 5 years of software development experience. At least 8 years in Agile coaching roles. Proven experience coaching for Agile product transformations in large, complex environments. Certifications: Certified Agile Coach (ICP-ACC, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials. Technical Proficiency: Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS. Strong systems thinking and ability to navigate complex organizational structures. Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevSecOps. Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills. Proven ability to inspire and motivate teams. Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications. Deep and wide experience driving Agile adoption and transitioning teams or organizations from traditional methodologies to Agile. Preferred Experience: Knowledge of Lean Portfolio Management and product-centric practices. Understanding of organizational behavior and change management principles. Proven track record of fostering continuous learning and improvement within teams. Preferred Skills Expertise in metrics-driven coaching, leveraging Agile metrics to inform decisions and drive improvements. Experience with organizational behavior and change management principles. Familiarity with Lean Portfolio Management and product-centric ways of working. Strong emphasis on continuous learning and professional development. As an Agile Coach Consultant, you will play a critical role in supporting IT's Agile transformation journey, focusing on coaching teams and fostering collaboration. This is an opportunity to guide teams in adopting Agile practices, driving improved outcomes, and contributing to a transformative cultural shift within the organization. This position emphasizes coaching and collaboration without direct managerial responsibilities, aligning with the broader organizational strategy set by CoE. Technical Proficiency: o Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS. o Strong systems thinking and ability to navigate complex organizational structures. o Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevOps. Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills. Proven ability to inspire and motivate teams. Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications. Preferred Experience: o Experience transitioning teams or organizations from traditional methodologies to Agile frameworks. o Knowledge of Lean Portfolio Management and product-centric practices. o Understanding of organizational behavior and change management principles. o Proven track record of fostering continuous learning and improvement within teams Agile, Product, Transformation
Job Description: We are looking to hire SIX (6) experienced and dynamic Enterprise Agile Coaches to join our Agile Center of Excellence (CoE). As we lead the IT organization through its Agile Product Transformation, these critical consulting roles will require a blend of technical expertise, coaching and change management skills, and deep knowledge of Agile principles and practices. The role involves hands-on coaching, mentoring, and guiding product teams, product leaders, and stakeholders in their Agile adoption journey. This role will be expected to coach with a strong emphasis on adopting Agile methodologies, fostering collaboration, and driving continuous improvement and alignment with organizational goals. Reporting to the Deputy CTO and/or the Director of the Center of Excellence, this role is pivotal in driving Agile practices while ensuring alignment with the broader transformation strategy at IT. Key Responsibilities Agile Transformation Coaching: Collaborate with CoE leadership to create and execute a tailored Agile transformation roadmap. Be a mentor, influencer, and change advocate, helping the teams discover new ways of working and collaborating at the enterprise level. Support and provide coaching to large-scale Agile Product transformation initiatives, executing outcome-based plans to drive Agile adoption, cross-team collaboration, and operational excellence. Coach teams, Scrum Masters, Product Owners, and other stakeholders on Agile frameworks (e.g., Scrum, Kanban, SAFe) to foster Agile maturity. Partner with product teams to adopt Agile and product-focused practices, enhancing delivery and business value. Act as a trusted advisor to teams and mid-level leadership, reinforcing Agile principles and practices. Training and Facilitation: Design and deliver interactive workshops, training sessions, and hands-on labs to upskill teams and leaders on Agile principles, tools, and practices. Tailor training materials for different types of teams, like Infosec, Operations, user-facing applications, etc. Educate teams on technical best practices, including DevOps, XP engineering practices (TDD, CI/CD, pairing), and Lean principles. Continuous Improvement: Promote a culture of learning and adaptation by embedding effective retrospectives and metrics-driven decision-making. Analyze team performance data to identify areas for improvement and recommend and implement actionable strategies. Stakeholder Engagement: Work closely with cross-functional teams to identify challenges in Agile adoption and provide tailored coaching support. Facilitate alignment and collaboration among teams and stakeholders to ensure a smooth Agile transformation journey. Best Practices Implementation and Tools: Agile practices, metrics, and workflows across teams. Leverage Jira, Confluence, Jira Align, and other Atlassian tools to enhance Agile process optimization, workflow streamlining, and optimized reporting. Standardize and monitor metrics for team health, velocity, and overall transformation progress. Qualifications Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field. Experience: Minimum 5 years of software development experience. At least 8 years in Agile coaching roles. Proven experience coaching for Agile product transformations in large, complex environments. Certifications: Certified Agile Coach (ICP-ACC, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials. Technical Proficiency: Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS. Strong systems thinking and ability to navigate complex organizational structures. Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevSecOps. Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills. Proven ability to inspire and motivate teams. Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications. Deep and wide experience driving Agile adoption and transitioning teams or organizations from traditional methodologies to Agile. Preferred Experience: Knowledge of Lean Portfolio Management and product-centric practices. Understanding of organizational behavior and change management principles. Proven track record of fostering continuous learning and improvement within teams. Preferred Skills Expertise in metrics-driven coaching, leveraging Agile metrics to inform decisions and drive improvements. Experience with organizational behavior and change management principles. Familiarity with Lean Portfolio Management and product-centric ways of working. Strong emphasis on continuous learning and professional development. As an Agile Coach Consultant, you will play a critical role in supporting IT's Agile transformation journey, focusing on coaching teams and fostering collaboration. This is an opportunity to guide teams in adopting Agile practices, driving improved outcomes, and contributing to a transformative cultural shift within the organization. This position emphasizes coaching and collaboration without direct managerial responsibilities, aligning with the broader organizational strategy set by CoE. Technical Proficiency: o Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS. o Strong systems thinking and ability to navigate complex organizational structures. o Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevOps. Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills. Proven ability to inspire and motivate teams. Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications. Preferred Experience: o Experience transitioning teams or organizations from traditional methodologies to Agile frameworks. o Knowledge of Lean Portfolio Management and product-centric practices. o Understanding of organizational behavior and change management principles. o Proven track record of fostering continuous learning and improvement within teams Agile, Product, Transformation
Neotecra, Inc.
New York, New York
GENERAL INFORMATION : In-depth experience with data analytics tools like Tableau, and the ability to work effectively with large data reports to ensure accuracy in Identifying cost savings opportunities and optimizing expenditures and invoice overcharges from carriers. In depth analytical skills and excellent problem-solving abilities for addressing complex challenges Manage high-level data reports, performing in-depth analysis of reports and communicating results to leadership, Familiarity with ServiceNow and Peoplesoft Superior Financial and analysis skills. In-depth experience with Excel spreadsheets, pivot tables, databases, PowerPoint, AI tools, and other relevant tools. SQL is good knowledge to have. Experience in developing reports, presentations, and Power BI dashboards Able to identify, recommend, and lead cost-saving opportunities and process improvements Superior invoice analysis, reporting large data analysis and vendor payments. Experience in Telecom Expense Management, in managing telecom expenses, auditing telecom wireless, wired data usage and charges. Outstanding written and verbal communication skills ability to summarize and explain complex information SUMMARY OF THE FUNCTION/ROLE We are looking for a detail-oriented and analytical Telecom Expense Management Analyst to join our team. This role focuses on managing and optimizing telecom-related expenses, including mobile, voice, data, and IT services. You will work with large datasets, analyze telecom usage and billing, identify cost-saving opportunities, and help streamline processes for better financial control and operational efficiency. JOB DESCRIPTION : MAJOR RESPONSIBILITIES/ACCOUNTABILITIES Establish/Optimize process services, such as mobile and landline communications, in preparation for monthly carrier reports analysis for the department; Analyze report for data integrity. Establish/Optimize process to manage costs associated with telecommunication services, review vendor reports to reduce cost by eliminating errors by eradicating cost inefficiencies identifying cost savings opportunities and optimize MTA's wireless, voice and data services. Establish/Optimize process to Analyze vendor expenses and compare to funding of contract. Establish/Optimize process to Prepare forecast budget expense reports Establish/Optimize preparation status reports on in-process and completed projects. To indicate if projects are within budget parameters from both a dollar and time perspective. Establish/Optimize process to prepare and evaluate mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds Establish/Optimize process to track planned and actual expenses in support of the annual budget process Establish/Optimize process to Investigate and resolve project budget variances Key Responsibilities Analyze telecom expenses including mobile, voice, data, and cloud services to ensure cost efficiency Review and audit vendor invoices to identify discrepancies, overcharges, and cost-saving opportunities Work with large datasets to validate data accuracy and generate actionable insights Develop and maintain dashboards and reports using tools like Excel, Tableau, or Power BI Monitor telecom usage and identify inactive or underutilized assets (e.g., zero-usage devices) Track budgets, forecasts, and actual spending for telecom services Support procurement activities including new purchases, contract changes, and vendor payments Generate reports from systems like ServiceNow and validate asset records against carrier data Collaborate with internal teams to improve processes and automate manual workflows Prepare and present insights, reports, and recommendations to leadership Required Skills and Qualifications Bachelor's degree in Finance, Accounting, Economics, or related field Strong analytical and problem-solving skills Experience working with large datasets and financial reports Advanced proficiency in Microsoft Excel (pivot tables, data analysis, etc.) Experience with data visualization tools such as Tableau or Power BI Familiarity with ServiceNow and/or PeopleSoft is a plus Basic knowledge of SQL is preferred Strong attention to detail and ability to work with high-volume data accurately Excellent written and verbal communication skills Ability to manage multiple tasks and meet tight deadlines Preferred Experience Experience in Telecom Expense Management (TEM) Experience auditing telecom invoices (wireless, voice, data services) Background in budgeting, forecasting, or financial analysis Exposure to IT/telecom services and vendor management Experience in process improvement or automation Telecom expense
GENERAL INFORMATION : In-depth experience with data analytics tools like Tableau, and the ability to work effectively with large data reports to ensure accuracy in Identifying cost savings opportunities and optimizing expenditures and invoice overcharges from carriers. In depth analytical skills and excellent problem-solving abilities for addressing complex challenges Manage high-level data reports, performing in-depth analysis of reports and communicating results to leadership, Familiarity with ServiceNow and Peoplesoft Superior Financial and analysis skills. In-depth experience with Excel spreadsheets, pivot tables, databases, PowerPoint, AI tools, and other relevant tools. SQL is good knowledge to have. Experience in developing reports, presentations, and Power BI dashboards Able to identify, recommend, and lead cost-saving opportunities and process improvements Superior invoice analysis, reporting large data analysis and vendor payments. Experience in Telecom Expense Management, in managing telecom expenses, auditing telecom wireless, wired data usage and charges. Outstanding written and verbal communication skills ability to summarize and explain complex information SUMMARY OF THE FUNCTION/ROLE We are looking for a detail-oriented and analytical Telecom Expense Management Analyst to join our team. This role focuses on managing and optimizing telecom-related expenses, including mobile, voice, data, and IT services. You will work with large datasets, analyze telecom usage and billing, identify cost-saving opportunities, and help streamline processes for better financial control and operational efficiency. JOB DESCRIPTION : MAJOR RESPONSIBILITIES/ACCOUNTABILITIES Establish/Optimize process services, such as mobile and landline communications, in preparation for monthly carrier reports analysis for the department; Analyze report for data integrity. Establish/Optimize process to manage costs associated with telecommunication services, review vendor reports to reduce cost by eliminating errors by eradicating cost inefficiencies identifying cost savings opportunities and optimize MTA's wireless, voice and data services. Establish/Optimize process to Analyze vendor expenses and compare to funding of contract. Establish/Optimize process to Prepare forecast budget expense reports Establish/Optimize preparation status reports on in-process and completed projects. To indicate if projects are within budget parameters from both a dollar and time perspective. Establish/Optimize process to prepare and evaluate mid-year and year-end forecasts, monitor spending, and secure rollover of unspent funds Establish/Optimize process to track planned and actual expenses in support of the annual budget process Establish/Optimize process to Investigate and resolve project budget variances Key Responsibilities Analyze telecom expenses including mobile, voice, data, and cloud services to ensure cost efficiency Review and audit vendor invoices to identify discrepancies, overcharges, and cost-saving opportunities Work with large datasets to validate data accuracy and generate actionable insights Develop and maintain dashboards and reports using tools like Excel, Tableau, or Power BI Monitor telecom usage and identify inactive or underutilized assets (e.g., zero-usage devices) Track budgets, forecasts, and actual spending for telecom services Support procurement activities including new purchases, contract changes, and vendor payments Generate reports from systems like ServiceNow and validate asset records against carrier data Collaborate with internal teams to improve processes and automate manual workflows Prepare and present insights, reports, and recommendations to leadership Required Skills and Qualifications Bachelor's degree in Finance, Accounting, Economics, or related field Strong analytical and problem-solving skills Experience working with large datasets and financial reports Advanced proficiency in Microsoft Excel (pivot tables, data analysis, etc.) Experience with data visualization tools such as Tableau or Power BI Familiarity with ServiceNow and/or PeopleSoft is a plus Basic knowledge of SQL is preferred Strong attention to detail and ability to work with high-volume data accurately Excellent written and verbal communication skills Ability to manage multiple tasks and meet tight deadlines Preferred Experience Experience in Telecom Expense Management (TEM) Experience auditing telecom invoices (wireless, voice, data services) Background in budgeting, forecasting, or financial analysis Exposure to IT/telecom services and vendor management Experience in process improvement or automation Telecom expense