HHS Technology Group, Inc.

Senior DevSecOps/SRE WHO WE ARE: At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day. HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors. WHAT WE DO: HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve. Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve. Each day, our software products and our people are making a difference. OUR PEOPLE MATTER MOST: Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team's professional and personal growth and well-being. Some key rewards and benefits include: Generously sponsored Medical Insurance Fully paid premiums on dental, vision, life, and disability insurance. Generous 401k matching program (100% match up to 6%) Tuition and Certification reimbursement Open PTO policy Join us! WHO WE ARE HIRING: Sr DevOps/SRE WHAT YOU WILL DO: HHS Technology Group seeking an experienced and highly skilled Senior DevOps/SRE Engineer to join our engineering team. The ideal candidate will play a key role in automating, scaling, and optimizing our development and production environments. The ideal candidate will have a strong background in managing Kubernetes clusters, virtual machines, and possess the ability to lead and mentor a team. This individual will play a crucial role in optimizing our deployment processes, enhancing system reliability, and shaping the infrastructure architecture. Experience in networking, Agile methodologies, continuous integration, and continuous deployment (CI/CD),and AWS cloud services. ESSENTIAL RESPONSIBILITES: CI/CD Management : Design, implement, and manage Continuous Integration and Continuous Deployment pipelines using tools like Jenkins, GitLab, ArgoCD, SonarQube, Frog Antifactory, Azure DevOps. Infrastructure as Code (IaC) : Use tools such as Terraform, CloudFormation, or Ansible to provision, manage, and maintain cloud and on-prem infrastructure. Cloud Infrastructure : Build and manage scalable infrastructure on AWS and Azure Platform. Security & Compliance : Implement security best practices, including secrets management, vulnerability scanning, and access controls. Collaboration : Work closely with development teams to understand requirements and ensure system reliability and performance. Incident Management : Participate in on-call rotations and assist in root cause analysis and post-mortem processes. Performance Tuning : Analyze and optimize system performance and scalability. Automation : Automate repetitive tasks and workflows to increase team efficiency. Manage networking configurations and security protocols within Kubernetes environments to ensure optimal communication and data flow. Drive the adoption of Agile methodologies, enabling rapid development, iteration, and delivery of software projects. Utilize AWS cloud services to architect, deploy, and optimize cloud-based solutions, ensuring cost-effectiveness and scalability. Investigate and troubleshoot production incidents, applying root cause analysis and implementing corrective actions. Collaborate with cross-functional teams to gather requirements, define infrastructure needs, and align technical solutions with business goals. Stay up to date with industry trends, best practices, and emerging technologies, integrating relevant advancements into the DevOps process. MINIMUM QUALIFICATIONS: 5+ year's experience in Kubernetes administration, including cluster provisioning, deployment, scaling, and cloud cost management. 5+ year's experience in Kubernetes networking management, including concepts, protocols, and security practices within Kubernetes environments 3+ year's experience with AWS cloud services and infrastructure architecture 3+ year's experience with Linux System Administration 3+ year's experience with Application Monitoring using Observability tools such as: Prometheus, Grafana, NewRelic or ELK 3+ year's experience working in Agile development teams 3+ year's experience working with CI/CD pipeline tools such as: Jenkins, GitLab, GitHub Actions or Azure DevOps. 2+ year's experience using Docker for container deployments 2+ years experience with automation pipelines using Java. Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience) Leadership capabilities demonstrated through previous team leadership roles Strong communication and collaboration skills, able to effectively convey complex technical concepts to both technical and non-technical stakeholders. DESIRED SKILLS: Excellent problem-solving skills and a proactive attitude towards identifying and resolving technical challenges. Strong communication and collaboration skills, able to effectively convey complex technical concepts to both technical and non-technical stakeholders. Certifications such as Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, and relevant networking certifications are a plus.

Trainer WHO WE ARE: At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day. HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors. WHAT WE DO: HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve. Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve. Each day, our software products and our people are making a difference. OUR PEOPLE MATTER MOST: Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team's professional and personal growth and well-being. Some key rewards and benefits include: Generously sponsored Medical Insurance Fully paid premiums on dental, vision, life, and disability insurance. Generous 401k matching program (100% match up to 6%) Tuition and Certification reimbursement Open PTO policy Join us! WHO WE ARE HIRING: Trainer WHAT YOU WILL DO: The Trainer ensures the delivery of clear, concise content for training activities and end user education. The Trainer is responsible for assisting with the generation of the training plan and content and offering solutions for process improvements in training documentation. The Trainer will: ESSENTIAL RESPONSIBILITIES: System Demonstration & Environment Readiness Conduct system demonstrations as requested by the Client or Agency. Troubleshoot and support the Agency testers within the Demo environment. Capture, categorize, and report defects found during demos or testing. Track defect resolution status and communicate updates to the Agency and Training Lead. Ensure the Training and Demo environments are stood up according to the project schedule. Test the Training environment after each deployment to confirm readiness for training and demos. Training Delivery & Facilitation Conduct New Hire Trainings across the HTG team. Deliver Train-the-Trainer sessions for each state, including onsite facilitation and virtual delivery. Prepare PowerPoints and session materials for Train-the-Trainer and end-user training sessions. Schedule and conduct makeup training sessions as needed. Serve as a backup trainer to cover absences and scheduling conflicts. Participate in feedback sessions and adjust training delivery as required. Training Content Development Create Training Guides for Provider material-one guide per application type with an accompanying Trainer Guide Create Internal User Training Guides-one guide per system function with an accompanying Trainer Guide. Develop 14 Quick Reference Guides (QRGs) or equivalent provider guides. Produce 4 provider-facing training videos and ensure upload to the correct repository. Create FAQ documentation or Help Center user stories as needed. Develop hands-on exercises and supplemental training materials for internal users. Generate and maintain training accounts and 100+ data records tailored to business requirements. Update all documentation quarterly or as required. Feedback & Quality Management Capture and categorize feedback during and after training sessions. Deliver summarized feedback to the appropriate HTG team for review and resolution. Conduct feedback sessions to assess effectiveness and identify areas for improvement. Support quality review of training deliverables before submission or delivery. Track and manage action items resulting from Agency meetings, demos, or feedback sessions. Governance & Compliance Follow governance processes for version control, review, and approval of training deliverables. Ensure all training materials align with Agency and state-specific requirements. Maintain documentation consistency across all deliverables and repositories. Participate in governance and SOS meetings related to assigned projects. Support audit-readiness through organized documentation and traceability. Meetings & Coordination Attend JAD sessions to understand current and future state processes for accurate training development. Participate in Training meetings with the Client and other vendors. Create meeting agendas, record minutes, and track action items. Attend SOS calls for assigned projects and provide updates on training progress. Act as scribe when assigned and maintain accurate meeting documentation. Act as backup for scribe duties or other trainers as needed. Additional Deliverables & Support Create supplemental materials such as DyD documents, demo drafts, or quick updates as requested. Support the Training Lead and other trainers with ad hoc documentation or presentation needs. Travel onsite as needed to support Train-the-Trainer or implementation activities. Collaborate with development and QA teams to ensure training accuracy and alignment with functionality. MINIMUM QUALIFICATIONS: Five (5) or more years of demonstrated experience in training delivery At least three (3) of those five (5) years must be training delivery of train-the-trainer Three (3) or more years of demonstrated experience in training delivery of MMIS systems or components, preferably Provider Management Three (3) or more years of demonstrated experience in using WordPress Three (3) or more years of demonstrated experience in delivering training materials such as: Informative brochures with session agenda Attendance tracking, including sign-in sheets Classroom and web-based training Handouts and materials distributed at each session PowerPoint presentations Live demonstrations of solution functionality Hands-on training, including requesting participants to bring their laptops so they can follow along with the trainer Open Q&A in every training session Training surveys passed out and collected towards the end of each session Continued availability following training for one-on-one questions Follow up provision of electronically provided training materials for ongoing, continued learning Post-training session survey analysis with improvements implemented ahead of the next session Demonstrated knowledge and ability to create training materials such as the items listed in the previous bullet Demonstrated knowledge and ability to effectively use the MS Office Suite Demonstrated knowledge of course development and documentation software and tools (i.e. Captivate, Snagit) Demonstrated experience in delivering training for complex technical software development and implementation projects High aptitude for translating complex technical content into a format that is easily understandable by audiences of differing technical foundations Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders; must be a team player who works well with technical and non-technical resources DESIRED SKILLS: Training experience with State government agencies Education and Certification BS/BA or equivalent in Communications, English, Business, Education, or other related discipline with five (5) or more years of experience related to this position

Performance Testing Engineer WHO WE ARE: At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day. HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors. WHAT WE DO: HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve. Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve. Each day, our software products and our people are making a difference. OUR PEOPLE MATTER MOST: Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team's professional and personal growth and well-being. Some key rewards and benefits include: Generously sponsored Medical Insurance Fully paid premiums on dental, vision, life, and disability insurance. Generous 401k matching program (100% match up to 6%) Tuition and Certification reimbursement Open PTO policy Join us! WHO WE ARE HIRING: Performance Testing Engineer WHAT YOU WILL DO: HTG has an exciting opportunity for a detail-oriented and analytical Performance Test Engineer that will design, execute, and analyze performance tests to ensure applications and systems meet performance requirements, identifying bottlenecks and recommend solutions for optimization. Responsibilities: Our Performance Test Engineer will join our Quality Engineering team. You'll work closely with developers, DevOps engineers, and product owners to proactively identify performance bottlenecks and drive solutions that improve system efficiency. Design and implement performance testing strategies for web, backend, and cloud-based systems. Develop and execute load, stress, soak, spike, and endurance tests using industry-standard tools. Analyze test results, identify bottlenecks, and recommend optimizations for system and application performance. Collaborate with software engineers, architects, and DevOps to ensure performance is considered throughout the SDLC. Build and maintain performance testing frameworks and reusable scripts. Support CI/CD integration for performance tests and contribute to continuous testing practices. Monitor system behavior using observability tools and create detailed performance reports. Participate in root cause analysis of performance issues and help triage production incidents related to system latency or instability. Minimum Required Qualifications : Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience) 3+ years of experience in performance and load testing 3+ years of experience with tools such as JMeter, LoadRunner, BlazeMeter, or similar 3+ years of experience with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps) 3+ years of experience with cloud environments (AWS, Azure, GCP) 3+ years of experience with monitoring tools (e.g., Dynatrace, Grafana, Prometheus, Splunk, New Relic) 3+ years of experience using scripting languages (e.g., Python, Bash, JavaScript) and/or test automation frameworks 3+ years of experience working with cross-functional teams and collaborating on large-scale projects Preferred Qualifications: Strong analytical skills and the ability to interpret complex data sets. Solid understanding of system architecture, APIs, and web technologies Up-to-date knowledge of industry trends and performance testing methodologies. Excellent problem-solving skills and attention to detail Experience with containerized environments (Docker, Kubernetes) Familiarity with APM tools and distributed tracing Knowledge of Agile/Scrum methodologies ISTQB or other performance testing certifications

WHO WE ARE: At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day. HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors. WHAT WE DO: HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve. Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve. Each day, our software products and our people are making a difference. OUR PEOPLE MATTER MOST: Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team's professional and personal growth and well-being. Some key rewards and benefits include: Generously sponsored Medical Insurance Fully paid premiums on dental, vision, life and disability insurance. Generous 401k matching program (100% match up to 6%) Tuition and Certification reimbursement Open PTO policy Join us! WHO WE ARE HIRING: Provider Enrollment Specialist Who we need: The Provider Enrollment Specialist will be responsible for Provider Enrollment activities and support; focus is on healthcare providers Medicaid enrollment activity and on processing new applications and re-validation procedures pertaining to applications and ensuring enrollment process support for providers. What you will do: The Provider Enrollment Specialist will possess demonstrated ability to perform well under pressure, meet or exceed deadlines, be a team player and be willing to solve difficult problems. You must have excellent decision-making and critical-thinking skills. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand. In addition to the responsibilities of the Provider Enrollment Specialist you will collaborate and support the team to the successful desired outcomes ensuring the team meets all Federal, State and Agency guidelines and service level agreements. Responsibilities: Process large amounts of Medicaid provider enrollment applications. Assess provider's requirements, clarify information, and provide solutions and/or alternatives. As the need arises, manage large volume of inbound and outbound calls related to Medicaid provider enrollment inquiries. Document all provider enrollment inquiries in the call center and/or provider enrollment database. Ensure the enrollment application process meets all compliance and process expectations. Perform all duties as outlined and required to meet all productivity, quality, and customer service expectations. Maintain availability during client business hours, regardless of time zone differences, to ensure seamless support and service delivery. Complete special projects and other duties as assigned. Meet or exceed all outlined and required expectations for role and performance. Minimum Requirements: Two (2) years minimum experience in a customer service support role and/or data entry role surrounding medical billing or medical credentialing or healthcare insurance industry. Provider enrollment a plus. Prior experience handling Medicaid related calls is desired. Ability to work in our onsite office/remote hours in Tallahassee, FL. Working knowledge of HIPAA requirements. Two (2) years minimum experience with Medicaid provider functions. Two (2) years minimum experience Medicaid or Medicare guidelines. Desired skills: Experience with provider enrollment processes and requirements for CMS Federal and State Guidelines related to enrollment and reenrollment policies. Ability to work independently and make sound and timely decisions. Data Entry Experience Basic experience with a Microsoft Windows environment including Microsoft Excel. Customer Service Experience Strong Communication Skills Strong Multi-tasking Skills Call Center Experience Preferred Medical Office Experience Preferred

WHO WE ARE: At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day. HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors. WHAT WE DO: HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve. Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve. Each day, our software products and our people are making a difference. OUR PEOPLE MATTER MOST: Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team's professional and personal growth and well-being. This will be a 1099 Contractor position. Join us! WHO WE ARE HIRING: Provider Enrollment Specialist CONTRACTOR Who we need: The Provider Enrollment Specialist will be responsible for Provider Enrollment activities and support; focus is on healthcare providers Medicaid enrollment activity and on processing new applications and re-validation procedures pertaining to applications and ensuring enrollment process support for providers. What you will do: The Provider Enrollment Specialist will possess demonstrated ability to perform well under pressure, meet or exceed deadlines, be a team player and be willing to solve difficult problems. You must have excellent decision-making and critical-thinking skills. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand. In addition to the responsibilities of the Provider Enrollment Specialist you will collaborate and support the team to the successful desired outcomes ensuring the team meets all Federal, State and Agency guidelines and service level agreements. Responsibilities: Process large amounts of Medicaid provider enrollment applications. Assess provider's requirements, clarify information, and provide solutions and/or alternatives. As the need arises, manage large volume of inbound and outbound calls related to Medicaid provider enrollment inquiries. Document all provider enrollment inquiries in the call center and/or provider enrollment database. Ensure the enrollment application process meets all compliance and process expectations. Perform all duties as outlined and required to meet all productivity, quality, and customer service expectations. Maintain availability during client business hours, regardless of time zone differences, to ensure seamless support and service delivery. Complete special projects and other duties as assigned. Meet or exceed all outlined and required expectations for role and performance. Minimum Requirements: Two (2) years minimum experience in a customer service support role and/or data entry role surrounding medical billing or medical credentialing or healthcare insurance industry. Provider enrollment a plus. Prior experience handling Medicaid related calls is desired. Ability to work in our onsite office/remote hours in Tallahassee, FL. Working knowledge of HIPAA requirements. Two (2) years minimum experience with Medicaid provider functions. Two (2) years minimum experience Medicaid or Medicare guidelines. Desired skills: Experience with provider enrollment processes and requirements for CMS Federal and State Guidelines related to enrollment and reenrollment policies. Ability to work independently and make sound and timely decisions. Data Entry Experience Basic experience with a Microsoft Windows environment including Microsoft Excel. Customer Service Experience Strong Communication Skills Strong Multi-tasking Skills Call Center Experience Preferred Medical Office Experience Preferred