The Senior M365 & SharePoint Engineer serves as the technical lead for enterprise digital workplace platforms, including SharePoint Online, M365, Power Platform, and Microsoft Teams. This role translates business objectives into scalable, secure, and efficient solutions, with a focus on modernizing legacy workflows and forms, automating processes, and supporting enterprise content management and collaboration. The successful candidate will also drive Teams management, integrations, and Copilot/agent development to enhance collaboration and productivity. Job Duties: Digital Workplace Architecture & Development Lead technical design and development of SharePoint Online, M365, Power Platform, and Teams solutions. Modernize and migrate InfoPath forms and Nintex workflows to Power Platform (Power Apps, Power Automate). Build custom web parts and business applications using SPFx, React, Angular, and .NET (C#, ASP.NET). Develop and maintain complex PowerShell scripts for automation and migration. Integrate SharePoint and M365 with Azure services, Teams, and third-party APIs. Design and implement Teams apps, bots, and integrations to support collaboration and workflow automation. Develop and deploy Copilot and agent solutions to enhance user experience and productivity within Teams and M365. Migration & Modernization Lead migrations from SharePoint On-Premises to SharePoint Online using industry-standard tools (e.g., ShareGate, AvePoint). Plan and execute upgrades to information architecture, taxonomy, and governance. Technical Leadership & Support Serve as SME for SharePoint/M365/Teams upgrades, patching, and performance optimization. Partner with product owners and stakeholders to translate requirements into technical solutions. Mentor developers and support staff on best practices and platform capabilities. Collaboration & Delivery Participate in Agile/Scrum ceremonies and contribute to sprint planning. Ensure timely and quality delivery of technical solutions. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field. 6+ years of experience with SharePoint (On-Prem and Online), M365, and enterprise content management. Strong experience with: SharePoint Framework (SPFx), React, Angular, .NET (C#, ASP.NET) InfoPath forms and Nintex workflows (including migration to cloud) Power Platform (Power Apps, Power Automate) Advanced PowerShell scripting Migration tools (ShareGate, AvePoint) Microsoft Teams management and integrations Development of Teams apps, bots, and Copilot/agent solutions Windows Server and IIS administration Deep understanding of SharePoint and Teams architecture, governance, and security. Excellent communication and documentation skills. Collaborative and adaptable, comfortable leading cross-functional technical initiatives. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Commitment to building technology platforms that are secure, robust and scalable.
03/03/2026
Full time
The Senior M365 & SharePoint Engineer serves as the technical lead for enterprise digital workplace platforms, including SharePoint Online, M365, Power Platform, and Microsoft Teams. This role translates business objectives into scalable, secure, and efficient solutions, with a focus on modernizing legacy workflows and forms, automating processes, and supporting enterprise content management and collaboration. The successful candidate will also drive Teams management, integrations, and Copilot/agent development to enhance collaboration and productivity. Job Duties: Digital Workplace Architecture & Development Lead technical design and development of SharePoint Online, M365, Power Platform, and Teams solutions. Modernize and migrate InfoPath forms and Nintex workflows to Power Platform (Power Apps, Power Automate). Build custom web parts and business applications using SPFx, React, Angular, and .NET (C#, ASP.NET). Develop and maintain complex PowerShell scripts for automation and migration. Integrate SharePoint and M365 with Azure services, Teams, and third-party APIs. Design and implement Teams apps, bots, and integrations to support collaboration and workflow automation. Develop and deploy Copilot and agent solutions to enhance user experience and productivity within Teams and M365. Migration & Modernization Lead migrations from SharePoint On-Premises to SharePoint Online using industry-standard tools (e.g., ShareGate, AvePoint). Plan and execute upgrades to information architecture, taxonomy, and governance. Technical Leadership & Support Serve as SME for SharePoint/M365/Teams upgrades, patching, and performance optimization. Partner with product owners and stakeholders to translate requirements into technical solutions. Mentor developers and support staff on best practices and platform capabilities. Collaboration & Delivery Participate in Agile/Scrum ceremonies and contribute to sprint planning. Ensure timely and quality delivery of technical solutions. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, or related field. 6+ years of experience with SharePoint (On-Prem and Online), M365, and enterprise content management. Strong experience with: SharePoint Framework (SPFx), React, Angular, .NET (C#, ASP.NET) InfoPath forms and Nintex workflows (including migration to cloud) Power Platform (Power Apps, Power Automate) Advanced PowerShell scripting Migration tools (ShareGate, AvePoint) Microsoft Teams management and integrations Development of Teams apps, bots, and Copilot/agent solutions Windows Server and IIS administration Deep understanding of SharePoint and Teams architecture, governance, and security. Excellent communication and documentation skills. Collaborative and adaptable, comfortable leading cross-functional technical initiatives. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Commitment to building technology platforms that are secure, robust and scalable.
The IT Training Program Manager performs both a strategic leadership and tactical delivery role responsible for the design, development, and implementation of IT training initiatives that enhance the technology skillsets of the Associates at GSOC, GTC, and OPC as well as the skillsets of the Shared Services IT department itself. The primary function of this position is the development of the overall IT training program, ensuring that Associates are proficient in the technology necessary for their job roles and have access to relevant technology training to streamline their experience with IT systems and applications. This includes not only developing the curriculum but also delivering some training sessions. With this role engaging frequently with the broad user population, this position also oversees the user experience program, gathering feedback to continually improve the technology platforms' effectiveness and direction. In addition, the IT Training Program Manager plays a crucial role in enhancing the IT department's capabilities, responsible for establishing a high-level training strategy to ensure that Shared Services IT staff are prepared to effectively support current and future IT systems and applications. The IT Program Manager collaborates with Shared Services IT department managers to identify to develop IT training curriculum for department staff, tracking and monitoring the completion of this training by Shared Services IT Associates. This position is accountable for the timely completion of high-quality products. Complies with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Develops the technology training strategy for the organization, ensuring staff are equipped with the capabilities necessary to effectively use technology effectively to enhance their job roles. Develop, implement, and manage a comprehensive IT training program for OPC, GTC, and GSOC users. This involves curriculum design, creating engaging training materials, and delivering some of the training sessions. Provides the vision for design, preparation, and delivery of training courses for the continuous development of Shared Services IT staff. Develop and manage the IT department's training curriculum. This includes working with Shared Services IT's department managers to identify training needs, design tailored training programs, track, monitor, and report on the completion of this training. Manage the user experience program, establishing user groups for gathering feedback on the effectiveness and direction of technology platforms. Collaborate with Learning Management System (LMS) administrators to track, measure, and report on training progress across the organization. Identify, evaluate and negotiate with potential instructors or vendors for supplemental contract training services or strategic partnerships. Lead, facilitate or participate in Lessons Learned activities to ensure training reflects any changes or corrective actions identified, delivering any interim training as needed. Stay informed about new educational trends and incorporate relevant strategies into the training program. Required Qualifications: Education: Bachelor Degree in Computer Science, Business Administration, IT, Engineering, Science, Education, or related field. Experience: 11 years' experience with increasing responsibilities in the area of Technical Training, Training Programs, Teaching, Software Support, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: Associate's Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 15 years of experience with increasing responsibilities in the experience areas defined above. Specialized Skills: Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work. Unusual Hours: Yes, provides emergency coverage for technology issues. Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/03/2026
Full time
The IT Training Program Manager performs both a strategic leadership and tactical delivery role responsible for the design, development, and implementation of IT training initiatives that enhance the technology skillsets of the Associates at GSOC, GTC, and OPC as well as the skillsets of the Shared Services IT department itself. The primary function of this position is the development of the overall IT training program, ensuring that Associates are proficient in the technology necessary for their job roles and have access to relevant technology training to streamline their experience with IT systems and applications. This includes not only developing the curriculum but also delivering some training sessions. With this role engaging frequently with the broad user population, this position also oversees the user experience program, gathering feedback to continually improve the technology platforms' effectiveness and direction. In addition, the IT Training Program Manager plays a crucial role in enhancing the IT department's capabilities, responsible for establishing a high-level training strategy to ensure that Shared Services IT staff are prepared to effectively support current and future IT systems and applications. The IT Program Manager collaborates with Shared Services IT department managers to identify to develop IT training curriculum for department staff, tracking and monitoring the completion of this training by Shared Services IT Associates. This position is accountable for the timely completion of high-quality products. Complies with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Develops the technology training strategy for the organization, ensuring staff are equipped with the capabilities necessary to effectively use technology effectively to enhance their job roles. Develop, implement, and manage a comprehensive IT training program for OPC, GTC, and GSOC users. This involves curriculum design, creating engaging training materials, and delivering some of the training sessions. Provides the vision for design, preparation, and delivery of training courses for the continuous development of Shared Services IT staff. Develop and manage the IT department's training curriculum. This includes working with Shared Services IT's department managers to identify training needs, design tailored training programs, track, monitor, and report on the completion of this training. Manage the user experience program, establishing user groups for gathering feedback on the effectiveness and direction of technology platforms. Collaborate with Learning Management System (LMS) administrators to track, measure, and report on training progress across the organization. Identify, evaluate and negotiate with potential instructors or vendors for supplemental contract training services or strategic partnerships. Lead, facilitate or participate in Lessons Learned activities to ensure training reflects any changes or corrective actions identified, delivering any interim training as needed. Stay informed about new educational trends and incorporate relevant strategies into the training program. Required Qualifications: Education: Bachelor Degree in Computer Science, Business Administration, IT, Engineering, Science, Education, or related field. Experience: 11 years' experience with increasing responsibilities in the area of Technical Training, Training Programs, Teaching, Software Support, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: Associate's Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 15 years of experience with increasing responsibilities in the experience areas defined above. Specialized Skills: Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work. Unusual Hours: Yes, provides emergency coverage for technology issues. Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
This Engineer role, part of GSOC's Security Operations department, is responsible for protecting the cyber assets that support GSOC and GTC's digital operations. The position focuses on conducting cyber asset assessments, ensuring accurate identification and documentation of assets subject to NERC CIP requirements, and supporting a secure and reliable Bulk Electric System across Georgia. The Engineer will help maintain compliance, assist with mitigation strategies, and support audits and evidence collection. Ideal candidates will bring a strong background in power engineering and substation design including protective relaying and control systems along with experience in cybersecurity and NERC CIP compliance. Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards. Supports and implements GSOC's physical and cyber security programs including projects related to the security of the digital operations infrastructure and NERC CIP Compliance. Identifies, designs, and implements innovative solutions and uses of security technologies that enable smooth business and operations activities. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Engineer I-III Develops and maintains components of GSOC's physical and cyber security programs. Leads major Power Technology projects associated with new standards or significant program development initiatives. Documents process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and approved operational changes. Identifies, documents, and implements approved improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Contributes to corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading efforts to ensure that the systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Engineer IV - V Develops and maintains components of GSOC's physical and cyber security programs. Serves as Lead Engineer or Architect of major Power Technology enterprise-level projects associated with initiatives with significant impact to GSOC operations and security. Recommends and approves process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and operational changes. Leads initiatives that identify improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Leads corporate efforts in identifying, studying, and implementing technologies to secure GSOC and GTC's digital operations infrastructure and enhance security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Leads corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading strategic initiatives and projects that ensure systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Required Qualifications: Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems/Technology, or a related field. Experience: Engineer I 0-24 months of experience in areas above in cyber security, information assurance, or related positions Engineer II Minimum of 2 years of experience in areas above in cyber security, information assurance, or related positions Engineer III Minimum of 4 years of experience in areas above in cyber security, information assurance, or related positions Engineer IV - V Minimum of 6+ years of experience in areas above in cyber security, information assurance, or related positions Additional Required Experience: Experience configuring, and analyzing local and wide area networks, intranets, extranets, and IP addressing Experience performing system hardening, patch management, and configuration management. Experience designing, programming, or analyzing computer architectures and operating systems. Experience in Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with virtual environments, VMWare ESXi desired Experience with Physical Access Control Systems (PACS), Honeywell, Genetec desired Experience with ITIL-based Asset and Change Management systems desired Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience: Engineer I Associates degree in related field or a Bachelor's Degree in an unrelated field with 6+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 8+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer II Associates degree in related field or a Bachelor's Degree in an unrelated field with 8+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer III Associates degree in related field or a Bachelor's Degree in an unrelated field with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 12+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer IV - V Associates degree in related field or a Bachelor's Degree in an unrelated field with 13+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 16+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Licenses, Certifications, and/or Registrations: Certifications related to Critical Infrastructure, NERC CIP, Cyber Security or Information Systems are a plus. Specialized Skills: Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Capability to provide leadership over implementation of processes. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Travel: Less than 10%. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. On-site support for system installs, upgrades . click apply for full job details
03/02/2026
Full time
This Engineer role, part of GSOC's Security Operations department, is responsible for protecting the cyber assets that support GSOC and GTC's digital operations. The position focuses on conducting cyber asset assessments, ensuring accurate identification and documentation of assets subject to NERC CIP requirements, and supporting a secure and reliable Bulk Electric System across Georgia. The Engineer will help maintain compliance, assist with mitigation strategies, and support audits and evidence collection. Ideal candidates will bring a strong background in power engineering and substation design including protective relaying and control systems along with experience in cybersecurity and NERC CIP compliance. Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards. Supports and implements GSOC's physical and cyber security programs including projects related to the security of the digital operations infrastructure and NERC CIP Compliance. Identifies, designs, and implements innovative solutions and uses of security technologies that enable smooth business and operations activities. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Engineer I-III Develops and maintains components of GSOC's physical and cyber security programs. Leads major Power Technology projects associated with new standards or significant program development initiatives. Documents process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and approved operational changes. Identifies, documents, and implements approved improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Contributes to corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading efforts to ensure that the systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Engineer IV - V Develops and maintains components of GSOC's physical and cyber security programs. Serves as Lead Engineer or Architect of major Power Technology enterprise-level projects associated with initiatives with significant impact to GSOC operations and security. Recommends and approves process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and operational changes. Leads initiatives that identify improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Leads corporate efforts in identifying, studying, and implementing technologies to secure GSOC and GTC's digital operations infrastructure and enhance security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Leads corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading strategic initiatives and projects that ensure systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Required Qualifications: Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems/Technology, or a related field. Experience: Engineer I 0-24 months of experience in areas above in cyber security, information assurance, or related positions Engineer II Minimum of 2 years of experience in areas above in cyber security, information assurance, or related positions Engineer III Minimum of 4 years of experience in areas above in cyber security, information assurance, or related positions Engineer IV - V Minimum of 6+ years of experience in areas above in cyber security, information assurance, or related positions Additional Required Experience: Experience configuring, and analyzing local and wide area networks, intranets, extranets, and IP addressing Experience performing system hardening, patch management, and configuration management. Experience designing, programming, or analyzing computer architectures and operating systems. Experience in Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with virtual environments, VMWare ESXi desired Experience with Physical Access Control Systems (PACS), Honeywell, Genetec desired Experience with ITIL-based Asset and Change Management systems desired Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience: Engineer I Associates degree in related field or a Bachelor's Degree in an unrelated field with 6+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 8+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer II Associates degree in related field or a Bachelor's Degree in an unrelated field with 8+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer III Associates degree in related field or a Bachelor's Degree in an unrelated field with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 12+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer IV - V Associates degree in related field or a Bachelor's Degree in an unrelated field with 13+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 16+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Licenses, Certifications, and/or Registrations: Certifications related to Critical Infrastructure, NERC CIP, Cyber Security or Information Systems are a plus. Specialized Skills: Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Capability to provide leadership over implementation of processes. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Travel: Less than 10%. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. On-site support for system installs, upgrades . click apply for full job details
The Systems Engineer is responsible for supporting technological infrastructure that enables the success of OPC, GTC, and GSOC. This includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365. The role ensures system scalability, reliability, and security. The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues. They implement automation and configuration management and plan and perform system upgrades. In terms of security and compliance, the Systems Engineer ensures that systems are secure and compliant with industry standards and regulations. They manage system security configurations, participate in regular security audits, and promptly address findings from security assessments. The role involves close collaboration across various technical and business teams, providing technical support and expertise. The Systems Engineer documents system configurations, department processes, and prepares reports and metrics on system performance. This opportunity offers a diverse range of tasks and the potential for continuous learning and growth. Position may specialize in a certain subset of technology based on business needs. This position requires a strong customer service focus, positive attitude, and good oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Key Responsibilities: System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure. Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs. Ensure system scalability, reliability, and security. Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure. Monitor system performance, conduct regular system audits, and troubleshoot issues. Implement automation and configuration management. Plan and perform system upgrades. Perform routine systems maintenance activities like backup/recovery, patching, file management. Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations. Implement and manage system security measures and configurations. Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments. Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems. Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes. Provide Tier 3 support for complex issues and escalations. Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures. Prepare reports on system performance, incidents, and maintenance activities. Develop, maintain, and follow department policies and procedures. Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc. Engage in continuous improvement activities: Enhance system performance and reliability. Participate in industry conferences and workshops to stay current with emerging technologies and best practices. Provide technical support, expertise, and advise across the IT function. Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Equivalent Experience: Systems Engineer III Experience: Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Systems Engineer IV Experience: Minimum of 6 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions. Takes on a leadership role in system design and troubleshooting and provides technical support across the IT function. Systems Engineer V Experience: Minimum of 8 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 12 years of relevant experience may also be considered. Responsibility: Oversees major projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions. Provides leadership in system design and troubleshooting and provides expert technical support across the IT function. Systems Engineer VI Experience: Minimum of 10 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 14 years of relevant experience may also be considered. Licenses, Certifications and/or Registrations: Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect Microsoft Certified: Exchange Online Support Engineer AWS Certified Solutions Architect Red Hat Certified Engineer VMware Certified Processional - Data Center Virtualization Microsoft Certified: Modern Desktop Administrator ITILv3 or ITILv4 Foundation Certified Information Systems Security Professional (CISSP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat). Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc. Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365. Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.). Experience with Microsoft Exchange Online and On-premises Tools and Technologies: Experience with configuration management tools and patch management tools. Familiarity with containerization technologies (Docker, Kubernetes). Proficient in scripting languages (PowerShell, Bash, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security: In-depth understanding of network and system security best practices. Experience with security tools and technologies (firewalls, IDS/IPS, EDR). Other: Experience with DevOps practices and tools (CI/CD pipelines, Jenkins). Knowledge of ITIL processes and best practices. Experience in managing databases (SQL, NoSQL) and storage solutions. Soft Skills: Excellent problem-solving/analytical skills and attention to detail. Good oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team.
03/01/2026
Full time
The Systems Engineer is responsible for supporting technological infrastructure that enables the success of OPC, GTC, and GSOC. This includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365. The role ensures system scalability, reliability, and security. The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues. They implement automation and configuration management and plan and perform system upgrades. In terms of security and compliance, the Systems Engineer ensures that systems are secure and compliant with industry standards and regulations. They manage system security configurations, participate in regular security audits, and promptly address findings from security assessments. The role involves close collaboration across various technical and business teams, providing technical support and expertise. The Systems Engineer documents system configurations, department processes, and prepares reports and metrics on system performance. This opportunity offers a diverse range of tasks and the potential for continuous learning and growth. Position may specialize in a certain subset of technology based on business needs. This position requires a strong customer service focus, positive attitude, and good oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Key Responsibilities: System Design and Implementation: Design, deploy, and manage Windows and Linux desktop and server environments and related storage infrastructure. Architect and implement cloud-based solutions (e.g., AWS, Azure, Google Cloud Platform, Microsoft 365) to support business needs. Ensure system scalability, reliability, and security. Infrastructure Management: Maintain and optimize physical and virtual servers and workstation infrastructure. Monitor system performance, conduct regular system audits, and troubleshoot issues. Implement automation and configuration management. Plan and perform system upgrades. Perform routine systems maintenance activities like backup/recovery, patching, file management. Security and Compliance: Ensure systems are secure and compliant with industry standards and regulations. Implement and manage system security measures and configurations. Participate in regular security audits, conduct regular security assessments and promptly address findings from audits and assessments. Collaboration and Support: Work closely with development, operations, and support teams to ensure seamless integration and operation of systems. Provide direct technical support for planning, coordination, programming, and implementation of releases, upgrades, and changes. Provide Tier 3 support for complex issues and escalations. Documentation and Reporting: Create and maintain detailed documentation of system configurations, processes, and procedures. Prepare reports on system performance, incidents, and maintenance activities. Develop, maintain, and follow department policies and procedures. Use ITSM toolset for documentation and support of ITIL practices such as incident management, change management, problem management, asset management, service requests, etc. Engage in continuous improvement activities: Enhance system performance and reliability. Participate in industry conferences and workshops to stay current with emerging technologies and best practices. Provide technical support, expertise, and advise across the IT function. Required Qualifications Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Equivalent Experience: Systems Engineer III Experience: Minimum of 4 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Independently manages desktop and/or server environments, implements cloud-based solutions, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Systems Engineer IV Experience: Minimum of 6 years in designing and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions. Takes on a leadership role in system design and troubleshooting and provides technical support across the IT function. Systems Engineer V Experience: Minimum of 8 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 12 years of relevant experience may also be considered. Responsibility: Oversees major projects for the design, deployment, and management of desktop and/or server environments and cloud-based solutions. Provides leadership in system design and troubleshooting and provides expert technical support across the IT function. Systems Engineer VI Experience: Minimum of 10 years in architecting and managing technology infrastructure environments, cloud-based solutions, conducting system assessments, and troubleshooting. Equivalent Experience: Minimum of 14 years of relevant experience may also be considered. Licenses, Certifications and/or Registrations: Relevant certifications are a plus: Microsoft Certified: Azure Solutions Architect Microsoft Certified: Exchange Online Support Engineer AWS Certified Solutions Architect Red Hat Certified Engineer VMware Certified Processional - Data Center Virtualization Microsoft Certified: Modern Desktop Administrator ITILv3 or ITILv4 Foundation Certified Information Systems Security Professional (CISSP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Extensive experience with Active Directory, Windows Server (2016, 2019, 2022) and Linux distributions (Ubuntu, CentOS, Red Hat). Extensive experience with Microsoft Windows desktop OS and related desktop management systems including MS Intune, WSUS, etc. Proficiency in cloud platforms (AWS, Azure, GCP) and associated services including Microsoft 365. Strong knowledge of virtualization technologies (VMware, Hyper-V, Nutanix, Proxmox, etc.). Experience with Microsoft Exchange Online and On-premises Tools and Technologies: Experience with configuration management tools and patch management tools. Familiarity with containerization technologies (Docker, Kubernetes). Proficient in scripting languages (PowerShell, Bash, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security: In-depth understanding of network and system security best practices. Experience with security tools and technologies (firewalls, IDS/IPS, EDR). Other: Experience with DevOps practices and tools (CI/CD pipelines, Jenkins). Knowledge of ITIL processes and best practices. Experience in managing databases (SQL, NoSQL) and storage solutions. Soft Skills: Excellent problem-solving/analytical skills and attention to detail. Good oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team.
Join Georgia System Operations Corporation as a student intern or co-op and gain hands-on experience in the Electric Utility industry! These exciting opportunities allow you to apply your classroom knowledge in a real-world setting while working alongside industry professionals. Use your education to make tangible impacts on meaningful projects that make a difference in providing safe and reliable electricity. We have opportunities in various departments beginning as early as Spring 2026! Summer Internship Opportunities: IT Internship - Summer 2026 Systems & Infrastructure Internship - Summer 2026 Shared Services HR & Administration Internship - Summer 2026 Co-Op Opportunities: Corporate Planning & Member Support Co-Op - Spring or Fall 2026 IT Co-Op - Summer or Fall 2026 Power Delivery Engineering Co-Op - Spring or Fall 2026 Power Technology Co-Op: Security, Infrastructure, & EMS - Spring or Fall 2026 Power Technology Co-Op: Telecom & Technical Services - Spring or Fall 2026 Knowledge, skills, and abilities required for the position are: Strong verbal and written communication skills. Exceptional analytical, troubleshooting, and problem-solving skills. Time management skills and a strong work ethic. Expanding technology skills commensurate with your current education level. Hands-on experience with technology, including Microsoft Windows Operating Systems, computer hardware, and software. Ability to work in a professional environment. Proficiency in Microsoft Office tools. Must be enrolled in a bachelor's degree program at an accredited College or University and accepted in the college or university's formal Co-op program. Must have a minimum 2.8 GPA and have successfully completed at least 2 semesters of undergraduate coursework; unofficial transcripts required prior to the start of the internship/co-op rotation. Co-Op students must be able to commit to a minimum of 3 semester rotations. Ability to work on average 20-30 hours a week onsite at GSOC offices in Tucker, GA. If you meet these qualifications, you're passionate, you're driven, and you're committed to making a difference, we want to hear from you! Don't wait - apply now to experience what a career with endless possibilities would be like at GSOC. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
Join Georgia System Operations Corporation as a student intern or co-op and gain hands-on experience in the Electric Utility industry! These exciting opportunities allow you to apply your classroom knowledge in a real-world setting while working alongside industry professionals. Use your education to make tangible impacts on meaningful projects that make a difference in providing safe and reliable electricity. We have opportunities in various departments beginning as early as Spring 2026! Summer Internship Opportunities: IT Internship - Summer 2026 Systems & Infrastructure Internship - Summer 2026 Shared Services HR & Administration Internship - Summer 2026 Co-Op Opportunities: Corporate Planning & Member Support Co-Op - Spring or Fall 2026 IT Co-Op - Summer or Fall 2026 Power Delivery Engineering Co-Op - Spring or Fall 2026 Power Technology Co-Op: Security, Infrastructure, & EMS - Spring or Fall 2026 Power Technology Co-Op: Telecom & Technical Services - Spring or Fall 2026 Knowledge, skills, and abilities required for the position are: Strong verbal and written communication skills. Exceptional analytical, troubleshooting, and problem-solving skills. Time management skills and a strong work ethic. Expanding technology skills commensurate with your current education level. Hands-on experience with technology, including Microsoft Windows Operating Systems, computer hardware, and software. Ability to work in a professional environment. Proficiency in Microsoft Office tools. Must be enrolled in a bachelor's degree program at an accredited College or University and accepted in the college or university's formal Co-op program. Must have a minimum 2.8 GPA and have successfully completed at least 2 semesters of undergraduate coursework; unofficial transcripts required prior to the start of the internship/co-op rotation. Co-Op students must be able to commit to a minimum of 3 semester rotations. Ability to work on average 20-30 hours a week onsite at GSOC offices in Tucker, GA. If you meet these qualifications, you're passionate, you're driven, and you're committed to making a difference, we want to hear from you! Don't wait - apply now to experience what a career with endless possibilities would be like at GSOC. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
POSITION SUMMARY: The Cybersecurity Analyst is responsible for safeguarding the Corporation's data, systems, and cybersecurity posture. This includes managing endpoint security solutions, protecting cloud environments (e.g., Microsoft 365 and Microsoft Azure), and overseeing key security tools and capabilities. The Analyst develops and maintains cybersecurity policies, architectures, and standards to ensure compliance with industry regulations and best practices. The role monitors emerging threats, responds to security incidents, and conducts investigations to mitigate vulnerabilities. Cybersecurity Analysts implement data classification frameworks, enforce secure handling of sensitive information, and manage encryption protocols. They deploy and optimize cybersecurity tools, manage threat intelligence platforms, and proactively address risks to ensure organizational resilience. This position requires strong analytical skills, technical expertise, and the ability to collaborate across teams to maintain a secure IT environment. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. JOB DUTIES/ESSENTIAL FUNCTIONS Endpoint Security Management:Manage endpoint detection and response (EDR) solutions and ensure optimal configuration and operation across corporate systems. Monitor and respond to endpoint threats, implement remediation measures, and maintain system integrity. Cloud Security Management:Design, implement, and maintain cloud security solutions, focusing on platforms such as Microsoft 365 and Microsoft Azure. Ensure secure configurations, monitor cloud environments for potential threats, manage access controls, and safeguard cloud-based resources. Data Protection and Classification:Develop and implement data protection strategies, including encryption, secure storage, and access control measures. Establish and maintain data classification frameworks to ensure sensitive information is securely handled and complies with regulatory requirements. Threat Intelligence, Incident Response, and Investigation:Monitor emerging threats and maintain situational awareness through threat intelligence platforms. Respond to security incidents by investigating root causes, analyzing attack vectors, and documenting findings. Collaborate with teams on mitigation strategies to prevent recurrence and improve overall security posture. Cybersecurity Tools Management:Deploy, configure, and maintain cybersecurity tools and capabilities, such as intrusion detection systems (IDS), security information and event management (SIEM) systems, vulnerability management platforms, and other security solutions. Monitor tool efficacy and update configurations as needed. Policy, Architecture, and Standards Development:Establish, review, and update cybersecurity policies, architectures, and standards to align with industry best practices and regulations. Collaborate with stakeholders to ensure policies are actionable and effectively implemented across the organization. REQUIRED QUALIFICATIONS Education: A Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university. Cybersecurity Analyst III Experience: Minimum of 4 years in managing cybersecurity tools, implementing secure cloud configurations, leading data protection strategies, and conducting security investigations. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Independently manages endpoint and cloud security systems, leads data protection initiatives, investigates security incidents, and contributes to threat intelligence monitoring and policy development. Cybersecurity Analyst IV Experience: Minimum of 6 years in designing and managing cybersecurity systems, implementing secure cloud strategies, developing data protection measures, and proactively using threat intelligence. Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads projects for the implementation of advanced cybersecurity tools and solutions, focusing on cloud security for Microsoft Azure and Microsoft 365. Investigates complex incidents, analyzes threat intelligence, and develops detailed policies and standards. Provides technical expertise across the IT function. Cybersecurity Analyst V Experience: Minimum of 8 years in architecting and managing cybersecurity tools, implementing secure cloud strategies, overseeing enterprise-wide data protection measures, and leading incident response efforts. Equivalent Experience: Minimum of 12 years of relevant experience may also be considered. Responsibility: Oversees major projects involving cybersecurity architecture, cloud security tool implementation, and compliance strategies. Provides leadership in incident response, threat intelligence integration, and enterprise security policy development. Licenses, Certifications and/or Registrations: Relevant certificationsare a plus: Certified Information Systems Security Professional (CISSP) CompTIA Security+ Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Cybersecurity Architect Expert GIAC Certified Incident Handler (GCIH) GIAC Security Essentials Certification (GSEC) Certified Ethical Hacker (CEH) ITIL Foundation Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Proficiencyin endpoint security solutions (e.g., EDR, antivirus, DLP). Strong knowledge of cloud security principles, especially forMicrosoft 365 and Microsoft Azure. Experience with cybersecurity tools such as SIEM platforms, vulnerability management systems, and IDS/IPS tools. Familiarity with data encryption, secure storage solutions, and access control mechanisms. Understanding ofthreat intelligence platforms and proactive risk management strategies. Security In-depth understanding of cybersecurity frameworks (e.g., NIST CSF, ISO 27001) and regulatory requirements (e.g., NERC CIP, SOX). Expertise inincident response processes and forensic investigation techniques. Knowledge of advanced security architectures, policies, and standards. Soft Skills: Excellent problem-solving/analyticalskills and attention to detail. Good oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team.
03/01/2026
Full time
POSITION SUMMARY: The Cybersecurity Analyst is responsible for safeguarding the Corporation's data, systems, and cybersecurity posture. This includes managing endpoint security solutions, protecting cloud environments (e.g., Microsoft 365 and Microsoft Azure), and overseeing key security tools and capabilities. The Analyst develops and maintains cybersecurity policies, architectures, and standards to ensure compliance with industry regulations and best practices. The role monitors emerging threats, responds to security incidents, and conducts investigations to mitigate vulnerabilities. Cybersecurity Analysts implement data classification frameworks, enforce secure handling of sensitive information, and manage encryption protocols. They deploy and optimize cybersecurity tools, manage threat intelligence platforms, and proactively address risks to ensure organizational resilience. This position requires strong analytical skills, technical expertise, and the ability to collaborate across teams to maintain a secure IT environment. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. JOB DUTIES/ESSENTIAL FUNCTIONS Endpoint Security Management:Manage endpoint detection and response (EDR) solutions and ensure optimal configuration and operation across corporate systems. Monitor and respond to endpoint threats, implement remediation measures, and maintain system integrity. Cloud Security Management:Design, implement, and maintain cloud security solutions, focusing on platforms such as Microsoft 365 and Microsoft Azure. Ensure secure configurations, monitor cloud environments for potential threats, manage access controls, and safeguard cloud-based resources. Data Protection and Classification:Develop and implement data protection strategies, including encryption, secure storage, and access control measures. Establish and maintain data classification frameworks to ensure sensitive information is securely handled and complies with regulatory requirements. Threat Intelligence, Incident Response, and Investigation:Monitor emerging threats and maintain situational awareness through threat intelligence platforms. Respond to security incidents by investigating root causes, analyzing attack vectors, and documenting findings. Collaborate with teams on mitigation strategies to prevent recurrence and improve overall security posture. Cybersecurity Tools Management:Deploy, configure, and maintain cybersecurity tools and capabilities, such as intrusion detection systems (IDS), security information and event management (SIEM) systems, vulnerability management platforms, and other security solutions. Monitor tool efficacy and update configurations as needed. Policy, Architecture, and Standards Development:Establish, review, and update cybersecurity policies, architectures, and standards to align with industry best practices and regulations. Collaborate with stakeholders to ensure policies are actionable and effectively implemented across the organization. REQUIRED QUALIFICATIONS Education: A Bachelor's degree in Computer Science, Computer Engineering, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university. Cybersecurity Analyst III Experience: Minimum of 4 years in managing cybersecurity tools, implementing secure cloud configurations, leading data protection strategies, and conducting security investigations. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Independently manages endpoint and cloud security systems, leads data protection initiatives, investigates security incidents, and contributes to threat intelligence monitoring and policy development. Cybersecurity Analyst IV Experience: Minimum of 6 years in designing and managing cybersecurity systems, implementing secure cloud strategies, developing data protection measures, and proactively using threat intelligence. Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads projects for the implementation of advanced cybersecurity tools and solutions, focusing on cloud security for Microsoft Azure and Microsoft 365. Investigates complex incidents, analyzes threat intelligence, and develops detailed policies and standards. Provides technical expertise across the IT function. Cybersecurity Analyst V Experience: Minimum of 8 years in architecting and managing cybersecurity tools, implementing secure cloud strategies, overseeing enterprise-wide data protection measures, and leading incident response efforts. Equivalent Experience: Minimum of 12 years of relevant experience may also be considered. Responsibility: Oversees major projects involving cybersecurity architecture, cloud security tool implementation, and compliance strategies. Provides leadership in incident response, threat intelligence integration, and enterprise security policy development. Licenses, Certifications and/or Registrations: Relevant certificationsare a plus: Certified Information Systems Security Professional (CISSP) CompTIA Security+ Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Cybersecurity Architect Expert GIAC Certified Incident Handler (GCIH) GIAC Security Essentials Certification (GSEC) Certified Ethical Hacker (CEH) ITIL Foundation Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise: Proficiencyin endpoint security solutions (e.g., EDR, antivirus, DLP). Strong knowledge of cloud security principles, especially forMicrosoft 365 and Microsoft Azure. Experience with cybersecurity tools such as SIEM platforms, vulnerability management systems, and IDS/IPS tools. Familiarity with data encryption, secure storage solutions, and access control mechanisms. Understanding ofthreat intelligence platforms and proactive risk management strategies. Security In-depth understanding of cybersecurity frameworks (e.g., NIST CSF, ISO 27001) and regulatory requirements (e.g., NERC CIP, SOX). Expertise inincident response processes and forensic investigation techniques. Knowledge of advanced security architectures, policies, and standards. Soft Skills: Excellent problem-solving/analyticalskills and attention to detail. Good oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team.
This Engineer role, part of GSOC's Security Operations department, is responsible for protecting the cyber assets that support GSOC and GTC's digital operations. The position focuses on conducting cyber asset assessments, ensuring accurate identification and documentation of assets subject to NERC CIP requirements, and supporting a secure and reliable Bulk Electric System across Georgia. The Engineer will help maintain compliance, assist with mitigation strategies, and support audits and evidence collection. Ideal candidates will bring a strong background in power engineering and substation design including protective relaying and control systems along with experience in cybersecurity and NERC CIP compliance. Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards. Supports and implements GSOC's physical and cyber security programs including projects related to the security of the digital operations infrastructure and NERC CIP Compliance. Identifies, designs, and implements innovative solutions and uses of security technologies that enable smooth business and operations activities. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Engineer III Develops and maintains components of GSOC's physical and cyber security programs. Leads major Power Technology projects associated with new standards or significant program development initiatives. Documents process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and approved operational changes. Identifies, documents, and implements approved improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Contributes to corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading efforts to ensure that the systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Engineer IV - V Develops and maintains components of GSOC's physical and cyber security programs. Serves as Lead Engineer or Architect of major Power Technology enterprise-level projects associated with initiatives with significant impact to GSOC operations and security. Recommends and approves process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and operational changes. Leads initiatives that identify improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Leads corporate efforts in identifying, studying, and implementing technologies to secure GSOC and GTC's digital operations infrastructure and enhance security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Leads corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading strategic initiatives and projects that ensure systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Required Qualifications: Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems/Technology, or a related field. Experience: Engineer III Minimum of 6 years of experience in areas above in a cyber security, information assurance, or related positions Engineer IV - V Minimum of 10 years of experience in areas above in a cyber security, information assurance, or related positions Additional Required Experience: Experience configuring, and analyzing local and wide area networks, intranets, extranets, and IP addressing Experience performing system hardening, patch management, and configuration management. Experience designing, programming, or analyzing computer architectures and operating systems. Experience in Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with virtual environments, VMWare ESXi desired Experience with Physical Access Control Systems (PACS), Honeywell, Genetec desired Experience with ITIL-based Asset and Change Management systems desired Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience: Engineer III Associates degree in related field or a Bachelor's Degree in an unrelated field with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 12+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer IV - V Associates degree in related field or a Bachelor's Degree in an unrelated field with 13+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 16+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Licenses, Certifications, and/or Registrations: Certifications related to Critical Infrastructure, NERC CIP, Cyber Security or Information Systems are a plus. Specialized Skills: Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Capability to provide leadership over implementation of processes. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Travel: Less than 10%. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. On-site support for system installs, upgrades, assessments as required by CIP compliance activities. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
This Engineer role, part of GSOC's Security Operations department, is responsible for protecting the cyber assets that support GSOC and GTC's digital operations. The position focuses on conducting cyber asset assessments, ensuring accurate identification and documentation of assets subject to NERC CIP requirements, and supporting a secure and reliable Bulk Electric System across Georgia. The Engineer will help maintain compliance, assist with mitigation strategies, and support audits and evidence collection. Ideal candidates will bring a strong background in power engineering and substation design including protective relaying and control systems along with experience in cybersecurity and NERC CIP compliance. Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards. Supports and implements GSOC's physical and cyber security programs including projects related to the security of the digital operations infrastructure and NERC CIP Compliance. Identifies, designs, and implements innovative solutions and uses of security technologies that enable smooth business and operations activities. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Engineer III Develops and maintains components of GSOC's physical and cyber security programs. Leads major Power Technology projects associated with new standards or significant program development initiatives. Documents process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and approved operational changes. Identifies, documents, and implements approved improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Contributes to corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading efforts to ensure that the systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Engineer IV - V Develops and maintains components of GSOC's physical and cyber security programs. Serves as Lead Engineer or Architect of major Power Technology enterprise-level projects associated with initiatives with significant impact to GSOC operations and security. Recommends and approves process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and operational changes. Leads initiatives that identify improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Leads corporate efforts in identifying, studying, and implementing technologies to secure GSOC and GTC's digital operations infrastructure and enhance security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Leads corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading strategic initiatives and projects that ensure systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Required Qualifications: Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems/Technology, or a related field. Experience: Engineer III Minimum of 6 years of experience in areas above in a cyber security, information assurance, or related positions Engineer IV - V Minimum of 10 years of experience in areas above in a cyber security, information assurance, or related positions Additional Required Experience: Experience configuring, and analyzing local and wide area networks, intranets, extranets, and IP addressing Experience performing system hardening, patch management, and configuration management. Experience designing, programming, or analyzing computer architectures and operating systems. Experience in Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with virtual environments, VMWare ESXi desired Experience with Physical Access Control Systems (PACS), Honeywell, Genetec desired Experience with ITIL-based Asset and Change Management systems desired Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience: Engineer III Associates degree in related field or a Bachelor's Degree in an unrelated field with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 12+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer IV - V Associates degree in related field or a Bachelor's Degree in an unrelated field with 13+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 16+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Licenses, Certifications, and/or Registrations: Certifications related to Critical Infrastructure, NERC CIP, Cyber Security or Information Systems are a plus. Specialized Skills: Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Capability to provide leadership over implementation of processes. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Travel: Less than 10%. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. On-site support for system installs, upgrades, assessments as required by CIP compliance activities. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience: Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level IV - Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level V - Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level III - Minimum of 8 years of relevant experience may also be considered. Level IV - Minimum of 10 years of relevant experience may also be considered. Level V - Minimum of 12 years of relevant experience may also be considered. Responsibility: Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Level IV - Leads projects for the design, deployment, and management of Enterprise systems. Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function. Level V - Oversees major projects for the design, deployment, and management of Enterprise systems. Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function. Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies: Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security: In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other: Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills: Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience: Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level IV - Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level V - Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level III - Minimum of 8 years of relevant experience may also be considered. Level IV - Minimum of 10 years of relevant experience may also be considered. Level V - Minimum of 12 years of relevant experience may also be considered. Responsibility: Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Level IV - Leads projects for the design, deployment, and management of Enterprise systems. Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function. Level V - Oversees major projects for the design, deployment, and management of Enterprise systems. Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function. Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies: Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security: In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other: Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills: Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
POSITION SUMMARY: The Operations Analyst - System Operations provides technical and functional reporting, documentation and post event compliance/analysis expertise within the System Operations group. This role is responsible for the integrity of critical operating documents, ensuring compliance with reliability standards, and coordinating resources to support both real-time and post-operational system reporting needs. Key tasks include but are not limited to collecting and analyzing information from systems, reviewing, drafting and maintaining operational reporting, identifying business reporting needs. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. JOB DUTIES/ESSENTIAL FUNCTIONS (Activities or tasks that require a significant amount of time, as well as periodic tasks that are critical to the job.) Percentage of Time Job Duties 30% Governance, Compliance & Policy Leadership (30%) Core Focus: Reporting in support of safe, reliable and regulatory compliant system operations. This involves leading the development and maintenance of critical operational policies and documents to meet compliance at the highest levels. Application: Includes providing training to Associates and Members, ensuring work products meet NERC/FERC or internal standards. 20% Operational Systems & Data Integrity (20%) · Core Focus: Ensuring the 'source of truth' is accurate. This covers the research, development, testing, and ongoing administration of systems that support library and documentation science for Systems Operations/Power Delivery. · Application: At lower levels, this is data entry and collection; at higher levels, it is the 'sole responsibility' for the administration and implementation of these critical reliability systems. · 15% Resource Coordination & Real-Time Support (15%) Core Focus: Tactical execution. Coordinating and directing the necessary human and technical resources to address immediate operational reporting needs, reporting requirements, and compliance activities. Application: Moving from assisting with resource coordination (Level I/II) to directing the response for complex reporting requirements or activities (Level IV/V) 20% Project Management & Performance Monitoring (20%) Core Focus: Continuous improvement and oversight. Responsible for monitoring processes, supporting operational reporting readiness, and managing projects from inception to completion. Application: Includes interacting with management/executive levels regarding project status and operational health. 15% Strategic Analysis & Administrative Leadership (15%) Core Focus: High-level reporting and continuity. Performing event analysis, interacting with leaders/executives on results, and serving as a functional backup for leadership. Application: At higher levels (IV-V), this specifically focuses on the 'backup for Supervisor' and 'Executive interaction' components. REQUIRED QUALIFICATIONS Education: Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field; From an accredited college or university. Analyst II Focus: Proficiency & Independent Task Management- under limited supervision Experience: 2+ Years Strong knowledge of Microsoft Office applications. Power/Electric Utility industry experience not required but beneficial. Reviews and confirms the accuracy of standard operational reports with increasing independence. Contributes to the development of operating documents, ensuring they align with established procedures. Monitors specific process workflows and reports on project progress to management. Coordinates small-scale operational activities and assists in documenting post-operational needs. Analyst III Focus: Subject Matter Expertise & Process Improvement - independently Experience: 4+ Years Strong knowledge of Microsoft Office applications. Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred. With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct. Reviews complex operational reports for accuracy and identifies trends or anomalies. Leads the development of internal compliance policies and procedures. Directs resources as required to address immediate post-operational needs and supports real-time operational queries Analyst IV Focus: Subject Matter Expertise & Process Improvement - independently Focus: Oversight Experience: 8+ Years Strong knowledge of Microsoft Office applications. Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred. With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct. Oversee the development of high-priority critical operating documents and reporting/event analysis. Leads and coordinates cross-functional project activities, managing progress and stakeholder reporting. Mentors junior analysts and acts as a primary point of contact for complex operational policy interpretation. Licenses, Certifications and/or Registrations: Relevant certifications are a plus but not required: Project Management Professional (PMP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise Proficiency in project management, and business process/reporting improvement. Tools & Technologies Strong Experience with Microsoft Office Suite Familiar with project management tools, documentation standards, and reporting practices. Security In-depth understanding of data and program security best practices. Hands-on experience with security tools and compliance requirements. BESCA Certification Required - Bulk Electric System Cyber Authorized Soft Skills Excellent diagnostic, problem-solving, and analytical abilities with strong attention to detail. Exceptional communication, presentation, and interpersonal skills. Demonstrated experience in cross-functional technical and non-technical teams. Strong organizational and time-management skills with ability to prioritize effectively. Customer-focused mindset with ability to work both independently and collaboratively.
03/01/2026
Full time
POSITION SUMMARY: The Operations Analyst - System Operations provides technical and functional reporting, documentation and post event compliance/analysis expertise within the System Operations group. This role is responsible for the integrity of critical operating documents, ensuring compliance with reliability standards, and coordinating resources to support both real-time and post-operational system reporting needs. Key tasks include but are not limited to collecting and analyzing information from systems, reviewing, drafting and maintaining operational reporting, identifying business reporting needs. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. JOB DUTIES/ESSENTIAL FUNCTIONS (Activities or tasks that require a significant amount of time, as well as periodic tasks that are critical to the job.) Percentage of Time Job Duties 30% Governance, Compliance & Policy Leadership (30%) Core Focus: Reporting in support of safe, reliable and regulatory compliant system operations. This involves leading the development and maintenance of critical operational policies and documents to meet compliance at the highest levels. Application: Includes providing training to Associates and Members, ensuring work products meet NERC/FERC or internal standards. 20% Operational Systems & Data Integrity (20%) · Core Focus: Ensuring the 'source of truth' is accurate. This covers the research, development, testing, and ongoing administration of systems that support library and documentation science for Systems Operations/Power Delivery. · Application: At lower levels, this is data entry and collection; at higher levels, it is the 'sole responsibility' for the administration and implementation of these critical reliability systems. · 15% Resource Coordination & Real-Time Support (15%) Core Focus: Tactical execution. Coordinating and directing the necessary human and technical resources to address immediate operational reporting needs, reporting requirements, and compliance activities. Application: Moving from assisting with resource coordination (Level I/II) to directing the response for complex reporting requirements or activities (Level IV/V) 20% Project Management & Performance Monitoring (20%) Core Focus: Continuous improvement and oversight. Responsible for monitoring processes, supporting operational reporting readiness, and managing projects from inception to completion. Application: Includes interacting with management/executive levels regarding project status and operational health. 15% Strategic Analysis & Administrative Leadership (15%) Core Focus: High-level reporting and continuity. Performing event analysis, interacting with leaders/executives on results, and serving as a functional backup for leadership. Application: At higher levels (IV-V), this specifically focuses on the 'backup for Supervisor' and 'Executive interaction' components. REQUIRED QUALIFICATIONS Education: Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field; From an accredited college or university. Analyst II Focus: Proficiency & Independent Task Management- under limited supervision Experience: 2+ Years Strong knowledge of Microsoft Office applications. Power/Electric Utility industry experience not required but beneficial. Reviews and confirms the accuracy of standard operational reports with increasing independence. Contributes to the development of operating documents, ensuring they align with established procedures. Monitors specific process workflows and reports on project progress to management. Coordinates small-scale operational activities and assists in documenting post-operational needs. Analyst III Focus: Subject Matter Expertise & Process Improvement - independently Experience: 4+ Years Strong knowledge of Microsoft Office applications. Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred. With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct. Reviews complex operational reports for accuracy and identifies trends or anomalies. Leads the development of internal compliance policies and procedures. Directs resources as required to address immediate post-operational needs and supports real-time operational queries Analyst IV Focus: Subject Matter Expertise & Process Improvement - independently Focus: Oversight Experience: 8+ Years Strong knowledge of Microsoft Office applications. Strong background in energy systems, utility data analytics, or SCADA integration is highly preferred. With little-to-no supervision, ensures the electronic platform for system operating documents is complete and correct. Oversee the development of high-priority critical operating documents and reporting/event analysis. Leads and coordinates cross-functional project activities, managing progress and stakeholder reporting. Mentors junior analysts and acts as a primary point of contact for complex operational policy interpretation. Licenses, Certifications and/or Registrations: Relevant certifications are a plus but not required: Project Management Professional (PMP) Specialized Skills (e.g., typing, computers, software, tools and equipment uses, etc.): Technical Expertise Proficiency in project management, and business process/reporting improvement. Tools & Technologies Strong Experience with Microsoft Office Suite Familiar with project management tools, documentation standards, and reporting practices. Security In-depth understanding of data and program security best practices. Hands-on experience with security tools and compliance requirements. BESCA Certification Required - Bulk Electric System Cyber Authorized Soft Skills Excellent diagnostic, problem-solving, and analytical abilities with strong attention to detail. Exceptional communication, presentation, and interpersonal skills. Demonstrated experience in cross-functional technical and non-technical teams. Strong organizational and time-management skills with ability to prioritize effectively. Customer-focused mindset with ability to work both independently and collaboratively.
The Technical Product Owner - Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support. Job Duties: Product Strategy & Lifecycle Management Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement. Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards. Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions. Application Rationalization & Optimization Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk. Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership. Ensure solutions are scalable, reliable, and maintainable over the long term. Business Partnership & Stakeholder Engagement Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements. Balance competing demands across regulatory obligations, operational resilience, and innovation. Communicate product vision, progress, risks, and value realization to executive and operational stakeholders. Technical Oversight & Platform Enablement Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support. Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements. Guide technical teams to design solutions that support operational continuity and disaster recovery. People Leadership & Team Development Build, lead, and develop a high-performing product and technical support team. Foster a culture of accountability, collaboration, continuous improvement, and customer focus. Support workforce planning, skill development, and succession planning aligned with future technology needs. Delivery & Continuous Improvement Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes. Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction. Required Qualifications: Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field. Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.
03/01/2026
Full time
The Technical Product Owner - Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support. Job Duties: Product Strategy & Lifecycle Management Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement. Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards. Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions. Application Rationalization & Optimization Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk. Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership. Ensure solutions are scalable, reliable, and maintainable over the long term. Business Partnership & Stakeholder Engagement Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements. Balance competing demands across regulatory obligations, operational resilience, and innovation. Communicate product vision, progress, risks, and value realization to executive and operational stakeholders. Technical Oversight & Platform Enablement Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support. Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements. Guide technical teams to design solutions that support operational continuity and disaster recovery. People Leadership & Team Development Build, lead, and develop a high-performing product and technical support team. Foster a culture of accountability, collaboration, continuous improvement, and customer focus. Support workforce planning, skill development, and succession planning aligned with future technology needs. Delivery & Continuous Improvement Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes. Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction. Required Qualifications: Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field. Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.
The Cybersecurity Manager leads and coordinates cybersecurity operations, governance execution, and security technology programs across IT Shared Services, providing operational and strategic leadership for enterprise IT environments. This role oversees key cybersecurity functions including coordination with a third-party Security Operations Center (SOC), Identity & Access Management and Identity Governance (IAM/IGA), vulnerability management, data security, and security awareness initiatives. The Cybersecurity Manager continuously improves cybersecurity capabilities aligned with industry-recognized frameworks (such as the NIST Cybersecurity Framework) while advancing program maturity using CMMI-based practices. The position ensures cybersecurity controls and operational processes align with the organization's defined risk appetite and partners closely with Infrastructure, IT, Compliance, Risk, and business stakeholders to ensure effective implementation, clear accountability, and consistent security outcomes. This position is directly accountable for the timely completion of high-quality products and services in addition to budget management, performance management, personnel development, resource utilization, technical directions, and team dynamics. Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Strategic Management: Works closely with IT and business stakeholders to understand their IT security needs and aligns these needs with strategic initiatives. Develops and maintains IT security policies and processes. Identifies, prioritizes, and develops new solution ideas and leads the implementation of chosen initiatives that integrate company strategy and best practices. Ensures the department's ability to manage change based on evolving business needs and security requirements. Relationship Management: Builds and maintains positive relationships with IT peers and business stakeholders, ensuring a high level of customer satisfaction. Understands stakeholders' requirements and stays apprised of their operating environments to ensure accuracy and value in the security services rendered. Communicates clearly, effectively, and on a timely basis, fostering an environment where stakeholders feel comfortable bringing issues, concerns, and opportunities for exploration. Financial Management: Manages the budget for IT Cybersecurity, ensuring adherence to budgets and strategic plans. Directs the preparation, review, and consolidation of department budgets, projections, and variance analysis. Develops and manages annual budget, performs monthly forecasts, and oversees routine cost-management duties, such as overseeing expenditures and developing and administering contracts and purchase orders. Personnel Management: Manages individual and departmental team performance towards achieving desired results and client perceptions. Ensures that experienced and knowledgeable personnel are hired and retained. Monitors progress of associates' work to ensure deliverables meet the expectations of management and clients. Provides feedback to associates regarding their work, skills, and development. Trains associates to ensure optimum staff development and coverage plans are in place. Leadership: Communicates a vision, strategy, and initiatives that inspire the team to succeed. Sets and models standards for integrity, cooperation, and work habits. Leads the department in research and development of strategic programs and services for OPC, GTC, GSOC, and the Members. Administration: Manages the execution of routine departmental tasks. Provides department reporting and operational metrics. Administers the execution of personnel-related tasks, e.g., timesheets, compensation, etc. Operations Management: The Cybersecurity Manager ensures efficient, secure, and high-quality operation of the organization's cybersecurity function across IT Shared Services by leading security operations, policy and standards execution, and continuous improvement aligned with industry-recognized cybersecurity frameworks and regulatory requirements. The role oversees third-party SOC performance for threat monitoring, incident response, and forensics; leads IAM and IGA programs including identity architecture, privileged access management, and secure integration with cloud identity providers; and owns the vulnerability management program while partnering with Infrastructure teams responsible for patch deployment. Additional responsibilities include data protection controls, security architecture and engineering, security awareness and training, and coordination of incident response, disaster recovery security activities, penetration testing, threat intelligence, vendor security reviews, and privacy-related security controls. The Cybersecurity Manager drives automation, operational maturity, and consistency while maintaining clear accountability boundaries between cybersecurity oversight and infrastructure execution. Required Qualifications: Education: Bachelor Degree in Cybersecurity, Computer Science, IT, Information Systems, or related field. Experience: 10 years in the area of Cybersecurity, IT Security, Network Security, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology Equivalent Experience: Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with Cybersecurity, IT Security, Network Security, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology with at least 5 years of experience in a supervisory or leadership role. Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Licenses, Certifications, and/or Registrations: Certified Information Systems Security Professional (CISSP) and Certified Information Security Manager (CISM) desired. Specialized Skills: Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work.
03/01/2026
Full time
The Cybersecurity Manager leads and coordinates cybersecurity operations, governance execution, and security technology programs across IT Shared Services, providing operational and strategic leadership for enterprise IT environments. This role oversees key cybersecurity functions including coordination with a third-party Security Operations Center (SOC), Identity & Access Management and Identity Governance (IAM/IGA), vulnerability management, data security, and security awareness initiatives. The Cybersecurity Manager continuously improves cybersecurity capabilities aligned with industry-recognized frameworks (such as the NIST Cybersecurity Framework) while advancing program maturity using CMMI-based practices. The position ensures cybersecurity controls and operational processes align with the organization's defined risk appetite and partners closely with Infrastructure, IT, Compliance, Risk, and business stakeholders to ensure effective implementation, clear accountability, and consistent security outcomes. This position is directly accountable for the timely completion of high-quality products and services in addition to budget management, performance management, personnel development, resource utilization, technical directions, and team dynamics. Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Strategic Management: Works closely with IT and business stakeholders to understand their IT security needs and aligns these needs with strategic initiatives. Develops and maintains IT security policies and processes. Identifies, prioritizes, and develops new solution ideas and leads the implementation of chosen initiatives that integrate company strategy and best practices. Ensures the department's ability to manage change based on evolving business needs and security requirements. Relationship Management: Builds and maintains positive relationships with IT peers and business stakeholders, ensuring a high level of customer satisfaction. Understands stakeholders' requirements and stays apprised of their operating environments to ensure accuracy and value in the security services rendered. Communicates clearly, effectively, and on a timely basis, fostering an environment where stakeholders feel comfortable bringing issues, concerns, and opportunities for exploration. Financial Management: Manages the budget for IT Cybersecurity, ensuring adherence to budgets and strategic plans. Directs the preparation, review, and consolidation of department budgets, projections, and variance analysis. Develops and manages annual budget, performs monthly forecasts, and oversees routine cost-management duties, such as overseeing expenditures and developing and administering contracts and purchase orders. Personnel Management: Manages individual and departmental team performance towards achieving desired results and client perceptions. Ensures that experienced and knowledgeable personnel are hired and retained. Monitors progress of associates' work to ensure deliverables meet the expectations of management and clients. Provides feedback to associates regarding their work, skills, and development. Trains associates to ensure optimum staff development and coverage plans are in place. Leadership: Communicates a vision, strategy, and initiatives that inspire the team to succeed. Sets and models standards for integrity, cooperation, and work habits. Leads the department in research and development of strategic programs and services for OPC, GTC, GSOC, and the Members. Administration: Manages the execution of routine departmental tasks. Provides department reporting and operational metrics. Administers the execution of personnel-related tasks, e.g., timesheets, compensation, etc. Operations Management: The Cybersecurity Manager ensures efficient, secure, and high-quality operation of the organization's cybersecurity function across IT Shared Services by leading security operations, policy and standards execution, and continuous improvement aligned with industry-recognized cybersecurity frameworks and regulatory requirements. The role oversees third-party SOC performance for threat monitoring, incident response, and forensics; leads IAM and IGA programs including identity architecture, privileged access management, and secure integration with cloud identity providers; and owns the vulnerability management program while partnering with Infrastructure teams responsible for patch deployment. Additional responsibilities include data protection controls, security architecture and engineering, security awareness and training, and coordination of incident response, disaster recovery security activities, penetration testing, threat intelligence, vendor security reviews, and privacy-related security controls. The Cybersecurity Manager drives automation, operational maturity, and consistency while maintaining clear accountability boundaries between cybersecurity oversight and infrastructure execution. Required Qualifications: Education: Bachelor Degree in Cybersecurity, Computer Science, IT, Information Systems, or related field. Experience: 10 years in the area of Cybersecurity, IT Security, Network Security, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology Equivalent Experience: Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with Cybersecurity, IT Security, Network Security, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology with at least 5 years of experience in a supervisory or leadership role. Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Licenses, Certifications, and/or Registrations: Certified Information Systems Security Professional (CISSP) and Certified Information Security Manager (CISM) desired. Specialized Skills: Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work.
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have solid technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience: Level I - Entry-level position. Existing exposure to Enterprise systems implementation, project management, and general system support is expected. Level II - Minimum of 2 years in managing Enterprise systems, conducting system assessments, and troubleshooting. Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level I - Minimum of 4 years of relevant experience may also be considered. Level II - Minimum of 6 years of relevant experience may also be considered. Level III - Minimum of 8 years of relevant experience may also be considered. Responsibility: Level I - Assists in the implementation and support of Enterprise systems. Participates in system assessment and troubleshooting with some supervision. Level II - Independently manages Enterprise systems and assists in the planning and implementation of new initiatives. Begins to take on more complex system assessment and troubleshooting tasks. Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies: Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security: In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other: Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills: Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have solid technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience: Level I - Entry-level position. Existing exposure to Enterprise systems implementation, project management, and general system support is expected. Level II - Minimum of 2 years in managing Enterprise systems, conducting system assessments, and troubleshooting. Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level I - Minimum of 4 years of relevant experience may also be considered. Level II - Minimum of 6 years of relevant experience may also be considered. Level III - Minimum of 8 years of relevant experience may also be considered. Responsibility: Level I - Assists in the implementation and support of Enterprise systems. Participates in system assessment and troubleshooting with some supervision. Level II - Independently manages Enterprise systems and assists in the planning and implementation of new initiatives. Begins to take on more complex system assessment and troubleshooting tasks. Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies: Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security: In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other: Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills: Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
The Network Engineer implements robust solutions supporting GSOC's core networks that support the Internet, MPLS core, and networks that support the Electrical Membership Cooperatives in the state of Georgia. The engineer is responsible for troubleshooting network routing solutions to meet business requirements. Job Duties: Engineer III: Implement projects involving the design of new data/voice/optical/security networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency, and security. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide engineering support for networking & security components, including Arista, Cisco, Juniper, Palo Alto firewalls, VPN tunnels, optical equipment and fiber networks. Assist senior engineers providing training to other department engineers on various technologies. Engineer IV: Manage projects involving the design of new networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency and security. Develop proposals and secure approvals for networking projects. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Assist with the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide training to other department engineers on various technologies. Assist with strategic planning of all data, voice and fiber networks. Assist with recommendations for new networking equipment, services and technologies. Engineer V: Leads the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Leads strategic planning of all data, voice, optical, and fiber networks. Leads recommendations for new networking equipment, services and technologies. Provides advanced level of troubleshooting expertise to other network engineers and network operations personnel. Coordinates with GSOC, GTC, OPC, EMCs, and other stakeholders to ensure that network designs meet requirements and are functioning as intended. Regularly identifies opportunities for improvement and ensures that stakeholders are satisfied. Required Qualifications: Education: Bachelor's Degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology. Experience: Engineer III: 5-6 years' experience in a network engineer role within a large regionalized WAN environment. Strong skills in one or more of the following: BGP, iBGP, OSPF and eVPN a plus. Strong skills in design and implementation of routing strategies for regionalized WAN access. Strong skills of Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer IV: 6 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in one or more of the following: BGP, iBGP, OSPF and eVPN. Experience in design and implementation of routing strategies for regionalized WAN access. Experience or good understanding of design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Strong routing & switching skills. Experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer V: 10 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in two or more of the following: BGP, iBGP, OSPF and eVPN. 5 years' experience in design and implementation of routing strategies for regionalized WAN access. Experience with design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Expert routing & switching skills. 5 years' experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Equivalent Experience: Engineer I: Associates degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 3 years of networking experience. Engineer II: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 6 years of networking experience. Engineer III: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 9 years of networking experience. Engineer IV: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 12 years of networking experience with 5 of the years at an engineering technician or supervisor level. Engineer V: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 15 years of networking experience with 5 of the years at an architect level. Licenses, Certifications and/or Registrations: Driver's license. Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment. Specialized Skills: Computer, MS Office, Word, Access, Power Point, Excel, Visio, effective organizational and verbal/written communication abilities, active listening, critical thinking, and active learning. The ideal candidate will have knowledge of basic routing skills. Candidate must be self-motivated, team oriented and must possess strong interpersonal and presentation skills. Preferred Qualifications: Engineer I: Knowledge of OSPF and BGP. Experience with Cisco IOS, Juniper Junos, and Arista EOS. Experience in design and implementation of routing strategies for regionalized WAN access. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer II: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer III: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Knowledge of Python programming. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer IV: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Engineer V: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
The Network Engineer implements robust solutions supporting GSOC's core networks that support the Internet, MPLS core, and networks that support the Electrical Membership Cooperatives in the state of Georgia. The engineer is responsible for troubleshooting network routing solutions to meet business requirements. Job Duties: Engineer III: Implement projects involving the design of new data/voice/optical/security networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency, and security. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide engineering support for networking & security components, including Arista, Cisco, Juniper, Palo Alto firewalls, VPN tunnels, optical equipment and fiber networks. Assist senior engineers providing training to other department engineers on various technologies. Engineer IV: Manage projects involving the design of new networks and network modifications that take into account alternate routing, load balancing, prioritization, resiliency and security. Develop proposals and secure approvals for networking projects. Provisioning of new data, fiber, and optical circuits, circuit testing, equipment programming and documentation. Assist with the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Provide design studies, equipment evaluations, and recommendations for new networking equipment, services, and technologies. Provide training to other department engineers on various technologies. Assist with strategic planning of all data, voice and fiber networks. Assist with recommendations for new networking equipment, services and technologies. Engineer V: Leads the design and architecting of new telecommunications, data, voice, and fiber networks with all phases of the project in mind: designing, planning, integrating, implementation, testing, documenting, and training. Designs security networks that include firewall hardware, VPNs, intrusion detection appliances, and/or management systems. Leads strategic planning of all data, voice, optical, and fiber networks. Leads recommendations for new networking equipment, services and technologies. Provides advanced level of troubleshooting expertise to other network engineers and network operations personnel. Coordinates with GSOC, GTC, OPC, EMCs, and other stakeholders to ensure that network designs meet requirements and are functioning as intended. Regularly identifies opportunities for improvement and ensures that stakeholders are satisfied. Required Qualifications: Education: Bachelor's Degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology. Experience: Engineer III: 5-6 years' experience in a network engineer role within a large regionalized WAN environment. Strong skills in one or more of the following: BGP, iBGP, OSPF and eVPN a plus. Strong skills in design and implementation of routing strategies for regionalized WAN access. Strong skills of Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer IV: 6 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in one or more of the following: BGP, iBGP, OSPF and eVPN. Experience in design and implementation of routing strategies for regionalized WAN access. Experience or good understanding of design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Strong routing & switching skills. Experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Engineer V: 10 years' experience in a senior network engineer/architect role within a large regionalized WAN environment. Expert knowledge in two or more of the following: BGP, iBGP, OSPF and eVPN. 5 years' experience in design and implementation of routing strategies for regionalized WAN access. Experience with design and implementation of direct connections into Cloud providers AWS, Azure, SAP, etc. Expert routing & switching skills. 5 years' experience with Cisco IOS, Juniper Junos, Firewall technologies and Arista EOS. Equivalent Experience: Engineer I: Associates degree in Electrical/Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 3 years of networking experience. Engineer II: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 6 years of networking experience. Engineer III: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 9 years of networking experience. Engineer IV: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 12 years of networking experience with 5 of the years at an engineering technician or supervisor level. Engineer V: Associates degree in Electrical / Electronics Engineering, Telecommunications, Computer Science, and/or Information Technology with 15 years of networking experience with 5 of the years at an architect level. Licenses, Certifications and/or Registrations: Driver's license. Must obtain and maintain Bulk Electric System Cyber Authorized Status as defined in GSOC's CIP Cyber Security Policy 301 and NERC Reliability Standard CIP 004 - Personnel Risk Assessment. Specialized Skills: Computer, MS Office, Word, Access, Power Point, Excel, Visio, effective organizational and verbal/written communication abilities, active listening, critical thinking, and active learning. The ideal candidate will have knowledge of basic routing skills. Candidate must be self-motivated, team oriented and must possess strong interpersonal and presentation skills. Preferred Qualifications: Engineer I: Knowledge of OSPF and BGP. Experience with Cisco IOS, Juniper Junos, and Arista EOS. Experience in design and implementation of routing strategies for regionalized WAN access. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer II: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer III: Knowledge of SDWAN solutions. Experience with B2B VPN and External Access a plus. Knowledge of datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Knowledge of micro-segmented environments. Knowledge of Python programming. Good written and verbal communication skills. Active network routing certifications are a plus. Engineer IV: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Engineer V: Advanced knowledge in SDWAN solutions. Experience with B2B VPN and External Access a plus. Understand datacenter networking fabric topologies and common architectures deployed, both Layer 2 and Layer 3 based. Familiarity or experience with architecting and operating micro-segmented environments. Familiarity or experience with network automation or programming with Python. Excellent written and verbal communication skills. Demonstrated leadership of large complex projects. Active network routing certifications are a plus. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
The Identity and Access Management (IAM) Engineer is accountable for the design, implementation, and operational integrity of enterprise identity and access management capabilities that protect critical business systems while enabling secure and efficient access for the workforce. This role serves as the technical authority for authentication, authorization, identity lifecycle management, and privileged access across on-premises and cloud environments. The IAM Engineer ensures automated Joiner/Mover/Leaver processes, enforces least-privilege and Zero Trust principles, and integrates IAM services with enterprise applications and infrastructure. Working closely with Cybersecurity, IT Infrastructure, HR, and application owners, the role delivers scalable, compliant identity solutions, supports audit and regulatory requirements (e.g., SOX, NERC CIP, ISO), and provides operational support for identity-related security incidents. The position acts as a subject-matter expert and trusted advisor to IT and Security leadership, reducing identity risk, improving control effectiveness, and enabling secure digital operations. A strong customer service focus, positive attitude, and excellent communication skills are essential. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Identity Architecture & Engineering: Design, implement, and operate enterprise IAM solutions across on-premises and cloud environments, including SSO, MFA, conditional access, RBAC, directory services, and application integrations. Ensure solutions are scalable, secure, and aligned with Zero Trust principles. Identity Lifecycle Management: Own and continuously improve Joiner/Mover/Leaver processes using authoritative identity sources. Implement role- and attribute-based access models and automation to ensure timely provisioning and deprovisioning while reducing manual effort and risk. Privileged Access Management (PAM): Implement and operate PAM solutions for administrative and service accounts, enforcing least privilege, credential vaulting, session monitoring, and secure break-glass access. Support audits, investigations, and forensic reviews related to privileged access. Governance, Risk & Compliance: Support access reviews, audits, and regulatory assessments. Maintain IAM documentation, standards, and procedures. Identify and remediate identity-related risks and control gaps. Security Operations Support: Assist with identity-related incident response activities. Investigate authentication anomalies, improve IAM logging and monitoring, and enhance alerting and detection capabilities. Collaboration & Technical Leadership: Serve as the IAM subject-matter expert. Provide technical guidance to peers, influence application onboarding with identity-first design principles, and advise IT and Security leadership on identity strategy and risk reduction. Required Qualifications: Education: Bachelor's degree in Computer Science, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university. Certifications (Preferred but not required): Certified Information Systems Security Professional (CISSP) Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Cybersecurity Architect Expert Okta Certified Professional / Administrator GIAC Identity and Access Management (GIAM) Experience: Identity and Access Management Engineer III Experience: Minimum of 4 years of experience implementing and operating enterprise IAM solutions, including SSO, MFA, identity lifecycle management, and directory services. Responsibility: Independently manages IAM platforms and integrations. Owns Joiner/Mover/Leaver workflows, supports access reviews and audits, and resolves identity-related incidents. Contributes to IAM standards, documentation, and continuous improvement initiatives. Identity and Access Management Engineer IV Experience: Minimum of 6 years of experience designing and managing enterprise IAM and PAM solutions across hybrid and cloud environments. Responsibility: Leads IAM projects and enhancements, including application onboarding and PAM implementations. Designs role- and attribute-based access models, supports complex audits and compliance activities, and provides technical leadership across IT and Cybersecurity teams. Identity and Access Management Engineer V Experience: Minimum of 8 years of experience architecting and managing enterprise-scale IAM and PAM solutions in complex environments. Responsibility: Oversees major IAM initiatives and identity architecture decisions. Serves as the senior technical authority for IAM and PAM, advises leadership on identity risk and strategy, and drives enterprise adoption of Zero Trust and least-privilege principles. Specialized Skills: Technical Expertise Hands-on experience with enterprise IAM platforms such as Microsoft Entra ID (Azure AD), Okta, Ping Identity, or ForgeRock Strong knowledge of SSO, MFA, conditional access, RBAC, ABAC, and Zero Trust architectures Experience integrating IAM with Azure, AWS, and/or GCP Working knowledge of Active Directory, Azure AD, LDAP, and identity synchronization Experience with Privileged Access Management solutions and secure service account management Tools & Technologies IAM and PAM platforms Scripting and automation (PowerShell, Python preferred) Logging and monitoring integrations with SIEM platforms ITSM tools such as ServiceNow or Ivanti Security & Compliance Understanding of identity-related regulatory and compliance requirements (e.g., SOX, NERC CIP, ISO 27001) Experience supporting audits, access certifications, and control remediation Soft Skills Strong analytical and problem-solving skills Excellent written and verbal communication skills Customer-focused, collaborative mindset Ability to work independently and influence across teams
03/01/2026
Full time
The Identity and Access Management (IAM) Engineer is accountable for the design, implementation, and operational integrity of enterprise identity and access management capabilities that protect critical business systems while enabling secure and efficient access for the workforce. This role serves as the technical authority for authentication, authorization, identity lifecycle management, and privileged access across on-premises and cloud environments. The IAM Engineer ensures automated Joiner/Mover/Leaver processes, enforces least-privilege and Zero Trust principles, and integrates IAM services with enterprise applications and infrastructure. Working closely with Cybersecurity, IT Infrastructure, HR, and application owners, the role delivers scalable, compliant identity solutions, supports audit and regulatory requirements (e.g., SOX, NERC CIP, ISO), and provides operational support for identity-related security incidents. The position acts as a subject-matter expert and trusted advisor to IT and Security leadership, reducing identity risk, improving control effectiveness, and enabling secure digital operations. A strong customer service focus, positive attitude, and excellent communication skills are essential. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Identity Architecture & Engineering: Design, implement, and operate enterprise IAM solutions across on-premises and cloud environments, including SSO, MFA, conditional access, RBAC, directory services, and application integrations. Ensure solutions are scalable, secure, and aligned with Zero Trust principles. Identity Lifecycle Management: Own and continuously improve Joiner/Mover/Leaver processes using authoritative identity sources. Implement role- and attribute-based access models and automation to ensure timely provisioning and deprovisioning while reducing manual effort and risk. Privileged Access Management (PAM): Implement and operate PAM solutions for administrative and service accounts, enforcing least privilege, credential vaulting, session monitoring, and secure break-glass access. Support audits, investigations, and forensic reviews related to privileged access. Governance, Risk & Compliance: Support access reviews, audits, and regulatory assessments. Maintain IAM documentation, standards, and procedures. Identify and remediate identity-related risks and control gaps. Security Operations Support: Assist with identity-related incident response activities. Investigate authentication anomalies, improve IAM logging and monitoring, and enhance alerting and detection capabilities. Collaboration & Technical Leadership: Serve as the IAM subject-matter expert. Provide technical guidance to peers, influence application onboarding with identity-first design principles, and advise IT and Security leadership on identity strategy and risk reduction. Required Qualifications: Education: Bachelor's degree in Computer Science, Cybersecurity, Engineering, Information Systems, or a related field from an accredited college or university. Certifications (Preferred but not required): Certified Information Systems Security Professional (CISSP) Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Cybersecurity Architect Expert Okta Certified Professional / Administrator GIAC Identity and Access Management (GIAM) Experience: Identity and Access Management Engineer III Experience: Minimum of 4 years of experience implementing and operating enterprise IAM solutions, including SSO, MFA, identity lifecycle management, and directory services. Responsibility: Independently manages IAM platforms and integrations. Owns Joiner/Mover/Leaver workflows, supports access reviews and audits, and resolves identity-related incidents. Contributes to IAM standards, documentation, and continuous improvement initiatives. Identity and Access Management Engineer IV Experience: Minimum of 6 years of experience designing and managing enterprise IAM and PAM solutions across hybrid and cloud environments. Responsibility: Leads IAM projects and enhancements, including application onboarding and PAM implementations. Designs role- and attribute-based access models, supports complex audits and compliance activities, and provides technical leadership across IT and Cybersecurity teams. Identity and Access Management Engineer V Experience: Minimum of 8 years of experience architecting and managing enterprise-scale IAM and PAM solutions in complex environments. Responsibility: Oversees major IAM initiatives and identity architecture decisions. Serves as the senior technical authority for IAM and PAM, advises leadership on identity risk and strategy, and drives enterprise adoption of Zero Trust and least-privilege principles. Specialized Skills: Technical Expertise Hands-on experience with enterprise IAM platforms such as Microsoft Entra ID (Azure AD), Okta, Ping Identity, or ForgeRock Strong knowledge of SSO, MFA, conditional access, RBAC, ABAC, and Zero Trust architectures Experience integrating IAM with Azure, AWS, and/or GCP Working knowledge of Active Directory, Azure AD, LDAP, and identity synchronization Experience with Privileged Access Management solutions and secure service account management Tools & Technologies IAM and PAM platforms Scripting and automation (PowerShell, Python preferred) Logging and monitoring integrations with SIEM platforms ITSM tools such as ServiceNow or Ivanti Security & Compliance Understanding of identity-related regulatory and compliance requirements (e.g., SOX, NERC CIP, ISO 27001) Experience supporting audits, access certifications, and control remediation Soft Skills Strong analytical and problem-solving skills Excellent written and verbal communication skills Customer-focused, collaborative mindset Ability to work independently and influence across teams
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Position Overview: The Digital Workplace Technical Product Owner is a pivotal leader responsible for driving the vision, strategy, and execution of Digital Workplace solutions, with a primary focus on the Microsoft 365 suite, including Teams, Copilot, and SharePoint. This role oversees the innovation and delivery of collaboration, messaging, content management, and workflow automation platforms, ensuring scalable, secure, and user-centric environments that empower enterprise users and advance business objectives. This role will provide strong people leadership, developing and empowering direct reports, while fostering a culture of accountability and continuous improvement. Key Responsibilities: Expertise & Leadership: Lead end-to-end strategy, planning, and execution for M365 applications-Teams, Copilot, SharePoint-and associated Digital Workplace tools. Champion best practices to deliver enterprise-grade solutions for collaboration, productivity, and workflow automation. Stakeholder Collaboration: Partner with business stakeholders and IT teams to define product and technology roadmaps, ensuring alignment with organization-wide goals and evolving workplace needs. Platform Modernization: Spearhead initiatives to modernize and optimize Digital Workplace platforms with an emphasis on scalability, security, and self-service capabilities. Focus on enhancing user experience and business process efficiency. Product Vision & Ownership: Own and advocate for the product vision across M365, Teams, Copilot, SharePoint, and related applications. Drive continuous improvement and adoption of new features through agile, data-driven methodologies. Implementation & Delivery: Translate strategic objectives into actionable development plans. Lead cross-functional teams through planning, design, implementation, change management, and project reporting. Governance & Compliance: Oversee governance frameworks for Digital Workplace platforms, ensuring compliance with relevant regulations, industry standards, and organizational policies. Performance & Metrics: Establish, monitor, and report on key performance indicators for adoption, productivity, and platform health, providing visibility and accountability to stakeholders. Continuous Improvement: Foster a culture of innovation, compliance, and ongoing enhancement by applying modern product management and development methodologies. Team Leadership: Manage performance, growth, and resource allocation for Digital Workplace functional teams, cultivating collaboration and positive team dynamics. Required Experience & Skills: Demonstrated expertise in managing and implementing M365 suite applications including Teams, Copilot, SharePoint, and other Digital Workplace tools for collaboration, messaging, content management, and workflow automation. Proven ability to translate business strategies into actionable technical solutions, collaborating across cross-functional teams. Hands-on experience with integration design, architecture, and system interoperability within Digital Workplace ecosystems. Experience in reporting and analytics using tools such as Power BI. Expertise in agile product management, continuous improvement, and modern development methodologies. Exceptional leadership, communication, and organizational skills; ability to manage multiple priorities in a dynamic environment. Commitment to compliance, governance, and fostering a culture of continuous improvement and innovation. Accountabilities: Timely delivery of high-quality Digital Workplace solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise Digital Workplace landscape. Required Qualifications: Education: Bachelor Degree in Computer Science, Computer Engineering, IT, Engineering, or related field. Experience: 10 years in Business Analysis, Application Development, Software Support, IT, or Technology. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of experience with Business Analysis, Application Development, Software Support, IT, or Technology with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
Position Overview: The Digital Workplace Technical Product Owner is a pivotal leader responsible for driving the vision, strategy, and execution of Digital Workplace solutions, with a primary focus on the Microsoft 365 suite, including Teams, Copilot, and SharePoint. This role oversees the innovation and delivery of collaboration, messaging, content management, and workflow automation platforms, ensuring scalable, secure, and user-centric environments that empower enterprise users and advance business objectives. This role will provide strong people leadership, developing and empowering direct reports, while fostering a culture of accountability and continuous improvement. Key Responsibilities: Expertise & Leadership: Lead end-to-end strategy, planning, and execution for M365 applications-Teams, Copilot, SharePoint-and associated Digital Workplace tools. Champion best practices to deliver enterprise-grade solutions for collaboration, productivity, and workflow automation. Stakeholder Collaboration: Partner with business stakeholders and IT teams to define product and technology roadmaps, ensuring alignment with organization-wide goals and evolving workplace needs. Platform Modernization: Spearhead initiatives to modernize and optimize Digital Workplace platforms with an emphasis on scalability, security, and self-service capabilities. Focus on enhancing user experience and business process efficiency. Product Vision & Ownership: Own and advocate for the product vision across M365, Teams, Copilot, SharePoint, and related applications. Drive continuous improvement and adoption of new features through agile, data-driven methodologies. Implementation & Delivery: Translate strategic objectives into actionable development plans. Lead cross-functional teams through planning, design, implementation, change management, and project reporting. Governance & Compliance: Oversee governance frameworks for Digital Workplace platforms, ensuring compliance with relevant regulations, industry standards, and organizational policies. Performance & Metrics: Establish, monitor, and report on key performance indicators for adoption, productivity, and platform health, providing visibility and accountability to stakeholders. Continuous Improvement: Foster a culture of innovation, compliance, and ongoing enhancement by applying modern product management and development methodologies. Team Leadership: Manage performance, growth, and resource allocation for Digital Workplace functional teams, cultivating collaboration and positive team dynamics. Required Experience & Skills: Demonstrated expertise in managing and implementing M365 suite applications including Teams, Copilot, SharePoint, and other Digital Workplace tools for collaboration, messaging, content management, and workflow automation. Proven ability to translate business strategies into actionable technical solutions, collaborating across cross-functional teams. Hands-on experience with integration design, architecture, and system interoperability within Digital Workplace ecosystems. Experience in reporting and analytics using tools such as Power BI. Expertise in agile product management, continuous improvement, and modern development methodologies. Exceptional leadership, communication, and organizational skills; ability to manage multiple priorities in a dynamic environment. Commitment to compliance, governance, and fostering a culture of continuous improvement and innovation. Accountabilities: Timely delivery of high-quality Digital Workplace solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise Digital Workplace landscape. Required Qualifications: Education: Bachelor Degree in Computer Science, Computer Engineering, IT, Engineering, or related field. Experience: 10 years in Business Analysis, Application Development, Software Support, IT, or Technology. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of experience with Business Analysis, Application Development, Software Support, IT, or Technology with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
The IT Project Manager is responsible for leading, overseeing, and ensuring the successful delivery and management of multiple concurrent IT projects. This includes defining project scope, goals, and deliverables, managing resources, and coordinating efforts of team members, contractors, and consultants to achieve project objectives within scope, time, and budget constraints. The IT Project Manager implements project management methodologies and tools, performs risk assessments, and ensures that project goals align with organizational objectives. The role requires collaboration with stakeholders, effective communication, and leadership to foster teamwork, resolve conflicts, and deliver business value. The IT Project Manager monitors compliance with project governance standards, including documentation, reporting, and change management processes. They are responsible for post-project reviews, identifying lessons learned, and sharing best practices. This position requires a strong understanding of project management methodologies (e.g., PMI, Agile, etc.) and technical knowledge to manage IT systems and solutions effectively. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Project Planning and Execution: Define project scope, goals, and deliverables. Develop detailed project plans, timelines, and budgets. Track project milestones and deliverables. Ensure alignment with business objectives. Perform risk assessments and implement mitigation plans. Team Leadership and Communication: Provide leadership and motivation to project team members. Foster teamwork, resolve conflicts, and maintain effective communication with stakeholders. Facilitate meetings and prepare reports. Implement a project communication plan. Budget and Resource Management: Develop project budgets and track costs. Manage resource allocation, including personnel and contractors. Ensure efficient use of resources and adjust plans as necessary. Quality and Change Control: Ensure adherence to project management methodologies and organizational standards. Manage changes in project scope, goals, and deliverables. Conduct post-project reviews and identify lessons learned. Ensure project documentation is complete and compliant with governance standards. Stakeholder Collaboration and Reporting: Build and manage relationships with stakeholders. Prepare and deliver progress reports, presentations, and recommendations. Ensure projects support strategic and operational goals. Maintain project documentation and compliance with reporting requirements. Required Qualifications: Education: A Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Science, or a related field from an accredited college or university. IT Project Manager III Experience: Minimum of 4 years of project management experience involving IT systems, methodologies, and tools. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Manages small to medium-sized IT projects independently. Coordinates teams and resources to ensure project success. Implements governance standards and tracks project compliance. IT Project Manager IV Experience: Minimum of 6 years of project management experience involving IT systems, methodologies, and tools Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads medium to large-sized IT projects. Collaborates with stakeholders to ensure alignment with business goals. Provides leadership in risk management, change control, and compliance with project documentation and governance standards. Licenses, Certifications and/or Registrations: Relevant certifications are a plus: (Strongly Desired) Project Management Professional (PMP) certification. Agile certifications (e.g., Certified ScrumMaster, SAFe Agilist). ITIL Foundation certification. Advanced certifications in project management methodologies (e.g., PRINCE2 Practitioner). Specialized Skills: Project Management Tools: Proficiency in Microsoft Project, Primavera, or other project management tools. Familiarity with Agile tools (e.g., Jira, Trello, Rally). Technical Knowledge: Understanding of IT systems, including programming languages (e.g., Java), databases (e.g., MS SQL Server), and operating systems (e.g., Windows, UNIX). Knowledge of current and emerging IT technologies, including cloud platforms and Internet technologies. Soft Skills: Exceptional verbal and written communication skills. Strong leadership and interpersonal skills. Ability to negotiate and influence stakeholders. Emotional intelligence and ability to resolve conflicts effectively. Other Skills: Analytical and problem-solving skills. Ability to manage multiple priorities and adapt to changing circumstances. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
03/01/2026
Full time
The IT Project Manager is responsible for leading, overseeing, and ensuring the successful delivery and management of multiple concurrent IT projects. This includes defining project scope, goals, and deliverables, managing resources, and coordinating efforts of team members, contractors, and consultants to achieve project objectives within scope, time, and budget constraints. The IT Project Manager implements project management methodologies and tools, performs risk assessments, and ensures that project goals align with organizational objectives. The role requires collaboration with stakeholders, effective communication, and leadership to foster teamwork, resolve conflicts, and deliver business value. The IT Project Manager monitors compliance with project governance standards, including documentation, reporting, and change management processes. They are responsible for post-project reviews, identifying lessons learned, and sharing best practices. This position requires a strong understanding of project management methodologies (e.g., PMI, Agile, etc.) and technical knowledge to manage IT systems and solutions effectively. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Project Planning and Execution: Define project scope, goals, and deliverables. Develop detailed project plans, timelines, and budgets. Track project milestones and deliverables. Ensure alignment with business objectives. Perform risk assessments and implement mitigation plans. Team Leadership and Communication: Provide leadership and motivation to project team members. Foster teamwork, resolve conflicts, and maintain effective communication with stakeholders. Facilitate meetings and prepare reports. Implement a project communication plan. Budget and Resource Management: Develop project budgets and track costs. Manage resource allocation, including personnel and contractors. Ensure efficient use of resources and adjust plans as necessary. Quality and Change Control: Ensure adherence to project management methodologies and organizational standards. Manage changes in project scope, goals, and deliverables. Conduct post-project reviews and identify lessons learned. Ensure project documentation is complete and compliant with governance standards. Stakeholder Collaboration and Reporting: Build and manage relationships with stakeholders. Prepare and deliver progress reports, presentations, and recommendations. Ensure projects support strategic and operational goals. Maintain project documentation and compliance with reporting requirements. Required Qualifications: Education: A Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Science, or a related field from an accredited college or university. IT Project Manager III Experience: Minimum of 4 years of project management experience involving IT systems, methodologies, and tools. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Manages small to medium-sized IT projects independently. Coordinates teams and resources to ensure project success. Implements governance standards and tracks project compliance. IT Project Manager IV Experience: Minimum of 6 years of project management experience involving IT systems, methodologies, and tools Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads medium to large-sized IT projects. Collaborates with stakeholders to ensure alignment with business goals. Provides leadership in risk management, change control, and compliance with project documentation and governance standards. Licenses, Certifications and/or Registrations: Relevant certifications are a plus: (Strongly Desired) Project Management Professional (PMP) certification. Agile certifications (e.g., Certified ScrumMaster, SAFe Agilist). ITIL Foundation certification. Advanced certifications in project management methodologies (e.g., PRINCE2 Practitioner). Specialized Skills: Project Management Tools: Proficiency in Microsoft Project, Primavera, or other project management tools. Familiarity with Agile tools (e.g., Jira, Trello, Rally). Technical Knowledge: Understanding of IT systems, including programming languages (e.g., Java), databases (e.g., MS SQL Server), and operating systems (e.g., Windows, UNIX). Knowledge of current and emerging IT technologies, including cloud platforms and Internet technologies. Soft Skills: Exceptional verbal and written communication skills. Strong leadership and interpersonal skills. Ability to negotiate and influence stakeholders. Emotional intelligence and ability to resolve conflicts effectively. Other Skills: Analytical and problem-solving skills. Ability to manage multiple priorities and adapt to changing circumstances. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.