The IT Project Manager is responsible for leading, overseeing, and ensuring the successful delivery and management of multiple concurrent IT projects. This includes defining project scope, goals, and deliverables, managing resources, and coordinating efforts of team members, contractors, and consultants to achieve project objectives within scope, time, and budget constraints. The IT Project Manager implements project management methodologies and tools, performs risk assessments, and ensures that project goals align with organizational objectives. The role requires collaboration with stakeholders, effective communication, and leadership to foster teamwork, resolve conflicts, and deliver business value. The IT Project Manager monitors compliance with project governance standards, including documentation, reporting, and change management processes. They are responsible for post-project reviews, identifying lessons learned, and sharing best practices. This position requires a strong understanding of project management methodologies (e.g., PMI, Agile, etc.) and technical knowledge to manage IT systems and solutions effectively. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Project Planning and Execution: Define project scope, goals, and deliverables. Develop detailed project plans, timelines, and budgets. Track project milestones and deliverables. Ensure alignment with business objectives. Perform risk assessments and implement mitigation plans. Team Leadership and Communication: Provide leadership and motivation to project team members. Foster teamwork, resolve conflicts, and maintain effective communication with stakeholders. Facilitate meetings and prepare reports. Implement a project communication plan. Budget and Resource Management: Develop project budgets and track costs. Manage resource allocation, including personnel and contractors. Ensure efficient use of resources and adjust plans as necessary. Quality and Change Control: Ensure adherence to project management methodologies and organizational standards. Manage changes in project scope, goals, and deliverables. Conduct post-project reviews and identify lessons learned. Ensure project documentation is complete and compliant with governance standards. Stakeholder Collaboration and Reporting: Build and manage relationships with stakeholders. Prepare and deliver progress reports, presentations, and recommendations. Ensure projects support strategic and operational goals. Maintain project documentation and compliance with reporting requirements. Required Qualifications: Education : A Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Science, or a related field from an accredited college or university. IT Project Manager III Experience: Minimum of 4 years of project management experience involving IT systems, methodologies, and tools. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Manages small to medium-sized IT projects independently. Coordinates teams and resources to ensure project success. Implements governance standards and tracks project compliance. IT Project Manager IV Experience: Minimum of 6 years of project management experience involving IT systems, methodologies, and tools Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads medium to large-sized IT projects. Collaborates with stakeholders to ensure alignment with business goals. Provides leadership in risk management, change control, and compliance with project documentation and governance standards. Licenses, Certifications and/or Registrations: Relevant certifications are a plus: (Strongly Desired) Project Management Professional (PMP) certification. Agile certifications (e.g., Certified ScrumMaster, SAFe Agilist). ITIL Foundation certification. Advanced certifications in project management methodologies (e.g., PRINCE2 Practitioner). Specialized Skills : Project Management Tools: Proficiency in Microsoft Project, Primavera, or other project management tools. Familiarity with Agile tools (e.g., Jira, Trello, Rally). Technical Knowledge: Understanding of IT systems, including programming languages (e.g., Java), databases (e.g., MS SQL Server), and operating systems (e.g., Windows, UNIX). Knowledge of current and emerging IT technologies, including cloud platforms and Internet technologies. Soft Skills: Exceptional verbal and written communication skills. Strong leadership and interpersonal skills. Ability to negotiate and influence stakeholders. Emotional intelligence and ability to resolve conflicts effectively. Other Skills: Analytical and problem-solving skills. Ability to manage multiple priorities and adapt to changing circumstances. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/11/2026
Full time
The IT Project Manager is responsible for leading, overseeing, and ensuring the successful delivery and management of multiple concurrent IT projects. This includes defining project scope, goals, and deliverables, managing resources, and coordinating efforts of team members, contractors, and consultants to achieve project objectives within scope, time, and budget constraints. The IT Project Manager implements project management methodologies and tools, performs risk assessments, and ensures that project goals align with organizational objectives. The role requires collaboration with stakeholders, effective communication, and leadership to foster teamwork, resolve conflicts, and deliver business value. The IT Project Manager monitors compliance with project governance standards, including documentation, reporting, and change management processes. They are responsible for post-project reviews, identifying lessons learned, and sharing best practices. This position requires a strong understanding of project management methodologies (e.g., PMI, Agile, etc.) and technical knowledge to manage IT systems and solutions effectively. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC, and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Project Planning and Execution: Define project scope, goals, and deliverables. Develop detailed project plans, timelines, and budgets. Track project milestones and deliverables. Ensure alignment with business objectives. Perform risk assessments and implement mitigation plans. Team Leadership and Communication: Provide leadership and motivation to project team members. Foster teamwork, resolve conflicts, and maintain effective communication with stakeholders. Facilitate meetings and prepare reports. Implement a project communication plan. Budget and Resource Management: Develop project budgets and track costs. Manage resource allocation, including personnel and contractors. Ensure efficient use of resources and adjust plans as necessary. Quality and Change Control: Ensure adherence to project management methodologies and organizational standards. Manage changes in project scope, goals, and deliverables. Conduct post-project reviews and identify lessons learned. Ensure project documentation is complete and compliant with governance standards. Stakeholder Collaboration and Reporting: Build and manage relationships with stakeholders. Prepare and deliver progress reports, presentations, and recommendations. Ensure projects support strategic and operational goals. Maintain project documentation and compliance with reporting requirements. Required Qualifications: Education : A Bachelor's degree in Computer Science, Information Systems, Business, Engineering, Science, or a related field from an accredited college or university. IT Project Manager III Experience: Minimum of 4 years of project management experience involving IT systems, methodologies, and tools. Equivalent Experience: Minimum of 8 years of relevant experience may also be considered. Responsibility: Manages small to medium-sized IT projects independently. Coordinates teams and resources to ensure project success. Implements governance standards and tracks project compliance. IT Project Manager IV Experience: Minimum of 6 years of project management experience involving IT systems, methodologies, and tools Equivalent Experience: Minimum of 10 years of relevant experience may also be considered. Responsibility: Leads medium to large-sized IT projects. Collaborates with stakeholders to ensure alignment with business goals. Provides leadership in risk management, change control, and compliance with project documentation and governance standards. Licenses, Certifications and/or Registrations: Relevant certifications are a plus: (Strongly Desired) Project Management Professional (PMP) certification. Agile certifications (e.g., Certified ScrumMaster, SAFe Agilist). ITIL Foundation certification. Advanced certifications in project management methodologies (e.g., PRINCE2 Practitioner). Specialized Skills : Project Management Tools: Proficiency in Microsoft Project, Primavera, or other project management tools. Familiarity with Agile tools (e.g., Jira, Trello, Rally). Technical Knowledge: Understanding of IT systems, including programming languages (e.g., Java), databases (e.g., MS SQL Server), and operating systems (e.g., Windows, UNIX). Knowledge of current and emerging IT technologies, including cloud platforms and Internet technologies. Soft Skills: Exceptional verbal and written communication skills. Strong leadership and interpersonal skills. Ability to negotiate and influence stakeholders. Emotional intelligence and ability to resolve conflicts effectively. Other Skills: Analytical and problem-solving skills. Ability to manage multiple priorities and adapt to changing circumstances. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have solid technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education : Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience : Level I - Entry-level position. Existing exposure to Enterprise systems implementation, project management, and general system support is expected. Level II - Minimum of 2 years in managing Enterprise systems, conducting system assessments, and troubleshooting. Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level I - Minimum of 4 years of relevant experience may also be considered. Level II - Minimum of 6 years of relevant experience may also be considered. Level III - Minimum of 8 years of relevant experience may also be considered. Responsibility: Level I - Assists in the implementation and support of Enterprise systems. Participates in system assessment and troubleshooting with some supervision. Level II - Independently manages Enterprise systems and assists in the planning and implementation of new initiatives. Begins to take on more complex system assessment and troubleshooting tasks. Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies : Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security : In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other : Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills : Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/11/2026
Full time
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have solid technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education : Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience : Level I - Entry-level position. Existing exposure to Enterprise systems implementation, project management, and general system support is expected. Level II - Minimum of 2 years in managing Enterprise systems, conducting system assessments, and troubleshooting. Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level I - Minimum of 4 years of relevant experience may also be considered. Level II - Minimum of 6 years of relevant experience may also be considered. Level III - Minimum of 8 years of relevant experience may also be considered. Responsibility: Level I - Assists in the implementation and support of Enterprise systems. Participates in system assessment and troubleshooting with some supervision. Level II - Independently manages Enterprise systems and assists in the planning and implementation of new initiatives. Begins to take on more complex system assessment and troubleshooting tasks. Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Licenses, Certifications, and/or Registrations: The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills: Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies : Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security : In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other : Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills : Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
This position, within the Data Analytics Specialist job family of IT, focuses on building and operating the data platforms, pipelines, and services that power analytics and decision‑making across the enterprise. You will design and maintain robust, scalable data integration and transformation processes, uphold data quality and governance standards, and collaborate closely with analysts and data scientists to deliver trusted, well‑modeled data for BI, AI/ML, and operational use cases. Our environment emphasizes the Microsoft Azure data platform -including Azure Data Factory, Azure Synapse Analytics, Databricks , and Azure Data Lake-alongside enterprise BI and governance tools. Experience with distributed data processing (e.g., Spark) and orchestration is highly valued. This position requires a strong customer service focus, positive attitude, and excellent oral and written communication skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Data Pipeline Engineering: Design, build, and maintain reliable ETL/ELT pipelines to extract from diverse sources, transform and validate data, and load to enterprise storage/warehouse layers; optimize for scalability, performance, and cost. Integration & Modeling: Integrate data from databases, APIs, and external systems; enforce consistency and integrity; contribute to dimensional and lakehouse modeling patterns that support BI/AI use cases. Platform Engineering: Leverage Azure Data Factory , Synapse , Databricks , and Spark to standardize ingestion/processing frameworks; automate jobs, monitoring, and alerting for resilient operations. Performance & Reliability: Tune pipelines, queries, and clusters; address bottlenecks; apply caching, indexing/partitioning, and workload management for dependable SLAs. Quality & Governance: Implement in‑pipeline data quality checks and validation rules; document lineage/assumptions; contribute to cataloging and stewardship practices in partnership with data governance. Collaboration: Partner with data analysts and scientists to productionize data for dashboards and models; translate business needs into technical designs and reusable data products. Continuous Improvement: Evaluate emerging tools and methods (e.g., orchestration, streaming, cost/perf optimization); proactively enhance standards, templates, and developer experience. Required Qualifications: Education: Bachelor's degree in Computer Science, Data Science, Software Engineering, Information Systems, or a related quantitative field; Master's degree preferred. Experience: Level III - Minimum of 4 years in data engineering (or closely related), including hands‑on pipeline development and operations. Level IV - Minimum of 6 years designing and managing large‑scale data solutions; leads project workstreams and cross‑functional delivery. Level V - Minimum of 8 years architecting and operating enterprise data platforms; standardizes patterns and provides technical leadership across IT. Equivalent Experience (in lieu of degree requirements above): Level III - Minimum of 8 years of relevant experience may also be considered. Level IV - Minimum of 10 years of relevant experience may also be considered. Level V - Minimum of 12 years of relevant experience may also be considered. Responsibility: Level III - Independently delivers production‑grade pipelines and data models; contributes to standards; begins leading small initiatives. Level IV - Leads the design and rollout of new data domains and frameworks; mentors junior engineers; partners with stakeholders to improve data product reliability and usability. Level V - Oversees major data platform initiatives; sets best practices for modeling, orchestration, performance, security, and governance; recognized as a subject matter expert across the IT function. Licenses, Certifications, and/or Registrations (plus, not required): Microsoft Certified: Azure Data Engineer Associate ; Microsoft Certified: Azure Solutions Architect Expert . Databricks Certified Data Engineer Associate . ITIL Foundation . Specialized Skills: Technical Expertise Proficiency with distributed data processing/orchestration (e.g., Apache Spark , Airflow , Kafka ) to build scalable pipelines and streaming/batch workloads. Strong programming skills in Python and/or Java ; expert SQL for transformation and performance‑minded querying. Experience designing and deploying solutions on modern cloud data platforms, especially Azure (Data Factory, Synapse, Databricks , ADLS); exposure to Snowflake is a plus. Data Architecture & Warehousing Knowledge of lakehouse/warehouse concepts (e.g., medallion layering, dimensional modeling, partitioning); experience with relational and NoSQL stores. Data Governance & Security Implement data quality checks, schema enforcement, and lineage; align with stewardship, cataloging, and compliance standards (e.g., SOX ) in partnership with IT and Security. Soft Skills Excellent problem‑solving/analytical skills and attention to detail; strong communication with both technical and business stakeholders; customer‑service orientation and positive attitude. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/11/2026
Full time
This position, within the Data Analytics Specialist job family of IT, focuses on building and operating the data platforms, pipelines, and services that power analytics and decision‑making across the enterprise. You will design and maintain robust, scalable data integration and transformation processes, uphold data quality and governance standards, and collaborate closely with analysts and data scientists to deliver trusted, well‑modeled data for BI, AI/ML, and operational use cases. Our environment emphasizes the Microsoft Azure data platform -including Azure Data Factory, Azure Synapse Analytics, Databricks , and Azure Data Lake-alongside enterprise BI and governance tools. Experience with distributed data processing (e.g., Spark) and orchestration is highly valued. This position requires a strong customer service focus, positive attitude, and excellent oral and written communication skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Data Pipeline Engineering: Design, build, and maintain reliable ETL/ELT pipelines to extract from diverse sources, transform and validate data, and load to enterprise storage/warehouse layers; optimize for scalability, performance, and cost. Integration & Modeling: Integrate data from databases, APIs, and external systems; enforce consistency and integrity; contribute to dimensional and lakehouse modeling patterns that support BI/AI use cases. Platform Engineering: Leverage Azure Data Factory , Synapse , Databricks , and Spark to standardize ingestion/processing frameworks; automate jobs, monitoring, and alerting for resilient operations. Performance & Reliability: Tune pipelines, queries, and clusters; address bottlenecks; apply caching, indexing/partitioning, and workload management for dependable SLAs. Quality & Governance: Implement in‑pipeline data quality checks and validation rules; document lineage/assumptions; contribute to cataloging and stewardship practices in partnership with data governance. Collaboration: Partner with data analysts and scientists to productionize data for dashboards and models; translate business needs into technical designs and reusable data products. Continuous Improvement: Evaluate emerging tools and methods (e.g., orchestration, streaming, cost/perf optimization); proactively enhance standards, templates, and developer experience. Required Qualifications: Education: Bachelor's degree in Computer Science, Data Science, Software Engineering, Information Systems, or a related quantitative field; Master's degree preferred. Experience: Level III - Minimum of 4 years in data engineering (or closely related), including hands‑on pipeline development and operations. Level IV - Minimum of 6 years designing and managing large‑scale data solutions; leads project workstreams and cross‑functional delivery. Level V - Minimum of 8 years architecting and operating enterprise data platforms; standardizes patterns and provides technical leadership across IT. Equivalent Experience (in lieu of degree requirements above): Level III - Minimum of 8 years of relevant experience may also be considered. Level IV - Minimum of 10 years of relevant experience may also be considered. Level V - Minimum of 12 years of relevant experience may also be considered. Responsibility: Level III - Independently delivers production‑grade pipelines and data models; contributes to standards; begins leading small initiatives. Level IV - Leads the design and rollout of new data domains and frameworks; mentors junior engineers; partners with stakeholders to improve data product reliability and usability. Level V - Oversees major data platform initiatives; sets best practices for modeling, orchestration, performance, security, and governance; recognized as a subject matter expert across the IT function. Licenses, Certifications, and/or Registrations (plus, not required): Microsoft Certified: Azure Data Engineer Associate ; Microsoft Certified: Azure Solutions Architect Expert . Databricks Certified Data Engineer Associate . ITIL Foundation . Specialized Skills: Technical Expertise Proficiency with distributed data processing/orchestration (e.g., Apache Spark , Airflow , Kafka ) to build scalable pipelines and streaming/batch workloads. Strong programming skills in Python and/or Java ; expert SQL for transformation and performance‑minded querying. Experience designing and deploying solutions on modern cloud data platforms, especially Azure (Data Factory, Synapse, Databricks , ADLS); exposure to Snowflake is a plus. Data Architecture & Warehousing Knowledge of lakehouse/warehouse concepts (e.g., medallion layering, dimensional modeling, partitioning); experience with relational and NoSQL stores. Data Governance & Security Implement data quality checks, schema enforcement, and lineage; align with stewardship, cataloging, and compliance standards (e.g., SOX ) in partnership with IT and Security. Soft Skills Excellent problem‑solving/analytical skills and attention to detail; strong communication with both technical and business stakeholders; customer‑service orientation and positive attitude. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education : Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience : Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level IV - Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level V - Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level III - Minimum of 8 years of relevant experience may also be considered. Level IV - Minimum of 10 years of relevant experience may also be considered. Level V - Minimum of 12 years of relevant experience may also be considered. Responsibility : Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Level IV - Leads projects for the design, deployment, and management of Enterprise systems. Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function. Level V - Oversees major projects for the design, deployment, and management of Enterprise systems. Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function. Licenses, Certifications, and/or Registrations : The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills : Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies : Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security : In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other : Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills : Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/11/2026
Full time
This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users. System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements. Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process. Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system. Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Continuous Improvement: Engages in continuous improvement activities to enhance system performance and reliability. Provides technical expertise across the IT function. Required Qualifications: Education : Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience : Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level IV - Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting. Level V - Minimum of 8 years in architecting and managing Enterprise systems, conducting system assessments, and troubleshooting. Equivalent Experience: Level III - Minimum of 8 years of relevant experience may also be considered. Level IV - Minimum of 10 years of relevant experience may also be considered. Level V - Minimum of 12 years of relevant experience may also be considered. Responsibility : Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems. Level IV - Leads projects for the design, deployment, and management of Enterprise systems. Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function. Level V - Oversees major projects for the design, deployment, and management of Enterprise systems. Provides leadership in system design and troubleshooting, and provides expert technical support across the IT function. Licenses, Certifications, and/or Registrations : The following relevant certifications are a plus: Project Management Professional (PMP) Certified Business Analysis Professional (CBAP) Specialized Skills : Technical Expertise: Extensive experience with Enterprise systems implementation and management. Proficiency in project management and system analysis. Strong knowledge of business process improvement and quality assurance. Tools and Technologies : Experience with project management tools and methodologies. Familiarity with various Enterprise systems and solutions. Proficient in documentation and reporting Proficient in scripting languages (JavaScript, Python). Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc. Security : In-depth understanding of data/program security best practices. Experience with security tools and technologies. Other : Knowledge of ITIL processes and best practices. Experience in managing third-party vendors and contracts Experience in managing and leveraging APIs, REST services, etc. Soft Skills : Excellent problem-solving/analytical skills and attention to detail. Excellent oral and written communication and interpersonal skills. Excellent customer service focus and positive attitude. Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
The Full Stack Engineer is responsible for designing, developing, and maintaining scalable, secure, and high-performing applications that support the operational success of OPC, GTC, and GSOC. This role encompasses full lifecycle development - from front-end user interfaces to back-end services and databases - and includes deployment, integration, and ongoing support. The Full Stack Engineer builds and optimizes applications using modern frameworks and technologies such as Java, JavaScript (React, Angular), and Python. They troubleshoot issues across the stack, plan upgrades, and ensure applications meet performance, security, and compliance standards. The engineer also contributes to architectural decisions and DevOps practices, including CI/CD and cloud deployments. This role involves close collaboration with cross-functional teams to gather requirements, provide technical guidance, and deliver integrated solutions. The engineer documents system configurations, development processes, and prepares performance reports. The position offers diverse tasks and continuous learning opportunities, with potential specialization based on business needs. A strong customer service focus, positive attitude, and excellent communication skills are essential. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties Full Stack Development : Design, build, and optimize scalable applications using Java, JavaScript frameworks (React, Angular), and back-end technologies (Spring Boot, Node.js, Python). Ensure reliability, performance, and security across the stack. Front-End Engineering : Develop responsive and intuitive user interfaces using modern JavaScript frameworks and CSS libraries. Back-End Engineering : Build RESTful APIs, microservices, and server-side logic. Integrate with databases and external systems. Cloud & DevOps : Deploy applications to cloud platforms (AWS, Azure, GCP). Implement CI/CD pipelines and containerization using tools like Jenkins, Docker, and Kubernetes. Application Integrations : Develop and maintain integrations between critical business systems to ensure data consistency and operational efficiency. Troubleshooting & Upgrades : Diagnose and resolve issues across the stack. Plan and implement enhancements and upgrades. Collaboration & Support : Work with business and technical teams to gather requirements, provide support, and ensure seamless integration. Documentation & Reporting : Maintain documentation for configurations, development processes, and performance metrics. Continuous Learning : Stay current with emerging technologies and best practices. Specialize in areas based on business needs. Required Qualifications Education : Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Full Stack Engineer III Experience : Minimum of 4 years in full stack development, including front-end and back-end technologies, integrations, and troubleshooting. Responsibility : Independently manages full stack development and support. Begins to lead small projects and collaborates across teams. Full Stack Engineer IV Experience : Minimum of 6 years in full stack development and architecture. Responsibility : Leads projects for design and optimization of full stack applications. Provides technical leadership and cross-functional support. Full Stack Engineer V Experience : Minimum of 8 years in architecting and managing enterprise-grade full stack applications. Responsibility : Oversees major projects and provides expert-level technical leadership across the IT function. Certifications (Preferred but not Required) Oracle Certified Professional, Java SE 8 Programmer AWS Certified Developer - Associate Microsoft Certified: Azure Developer Associate Google Cloud Certified - Professional Cloud Developer Certified Kubernetes Application Developer (CKAD) Specialized Skills Technical Expertise : Proficiency in Java, JavaScript (React, Angular), Python, and Node.js. Experience with relational and NoSQL databases (MSSQL, Oracle, MongoDB). Strong understanding of cloud platforms (AWS, Azure, GCP). Familiarity with Agile/Scrum methodologies. Tools & Technologies : Development tools: IntelliJ IDEA, Eclipse, VS Code, Maven, Gradle. Version control: Git, GitHub, GitLab. DevOps: Jenkins, Docker, Kubernetes, Terraform. ITSM tools: ServiceNow, Ivanti. Security : Knowledge of secure coding practices and tools (SSL, OAuth, JWT). Experience with application and infrastructure security. Other : Experience with API management, microservices architecture, and CI/CD pipelines. Understanding of ITIL processes and enterprise architecture. Soft Skills : Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Customer-focused mindset and collaborative attitude. Ability to work independently and in team environments. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/10/2026
Full time
The Full Stack Engineer is responsible for designing, developing, and maintaining scalable, secure, and high-performing applications that support the operational success of OPC, GTC, and GSOC. This role encompasses full lifecycle development - from front-end user interfaces to back-end services and databases - and includes deployment, integration, and ongoing support. The Full Stack Engineer builds and optimizes applications using modern frameworks and technologies such as Java, JavaScript (React, Angular), and Python. They troubleshoot issues across the stack, plan upgrades, and ensure applications meet performance, security, and compliance standards. The engineer also contributes to architectural decisions and DevOps practices, including CI/CD and cloud deployments. This role involves close collaboration with cross-functional teams to gather requirements, provide technical guidance, and deliver integrated solutions. The engineer documents system configurations, development processes, and prepares performance reports. The position offers diverse tasks and continuous learning opportunities, with potential specialization based on business needs. A strong customer service focus, positive attitude, and excellent communication skills are essential. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties Full Stack Development : Design, build, and optimize scalable applications using Java, JavaScript frameworks (React, Angular), and back-end technologies (Spring Boot, Node.js, Python). Ensure reliability, performance, and security across the stack. Front-End Engineering : Develop responsive and intuitive user interfaces using modern JavaScript frameworks and CSS libraries. Back-End Engineering : Build RESTful APIs, microservices, and server-side logic. Integrate with databases and external systems. Cloud & DevOps : Deploy applications to cloud platforms (AWS, Azure, GCP). Implement CI/CD pipelines and containerization using tools like Jenkins, Docker, and Kubernetes. Application Integrations : Develop and maintain integrations between critical business systems to ensure data consistency and operational efficiency. Troubleshooting & Upgrades : Diagnose and resolve issues across the stack. Plan and implement enhancements and upgrades. Collaboration & Support : Work with business and technical teams to gather requirements, provide support, and ensure seamless integration. Documentation & Reporting : Maintain documentation for configurations, development processes, and performance metrics. Continuous Learning : Stay current with emerging technologies and best practices. Specialize in areas based on business needs. Required Qualifications Education : Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Full Stack Engineer III Experience : Minimum of 4 years in full stack development, including front-end and back-end technologies, integrations, and troubleshooting. Responsibility : Independently manages full stack development and support. Begins to lead small projects and collaborates across teams. Full Stack Engineer IV Experience : Minimum of 6 years in full stack development and architecture. Responsibility : Leads projects for design and optimization of full stack applications. Provides technical leadership and cross-functional support. Full Stack Engineer V Experience : Minimum of 8 years in architecting and managing enterprise-grade full stack applications. Responsibility : Oversees major projects and provides expert-level technical leadership across the IT function. Certifications (Preferred but not Required) Oracle Certified Professional, Java SE 8 Programmer AWS Certified Developer - Associate Microsoft Certified: Azure Developer Associate Google Cloud Certified - Professional Cloud Developer Certified Kubernetes Application Developer (CKAD) Specialized Skills Technical Expertise : Proficiency in Java, JavaScript (React, Angular), Python, and Node.js. Experience with relational and NoSQL databases (MSSQL, Oracle, MongoDB). Strong understanding of cloud platforms (AWS, Azure, GCP). Familiarity with Agile/Scrum methodologies. Tools & Technologies : Development tools: IntelliJ IDEA, Eclipse, VS Code, Maven, Gradle. Version control: Git, GitHub, GitLab. DevOps: Jenkins, Docker, Kubernetes, Terraform. ITSM tools: ServiceNow, Ivanti. Security : Knowledge of secure coding practices and tools (SSL, OAuth, JWT). Experience with application and infrastructure security. Other : Experience with API management, microservices architecture, and CI/CD pipelines. Understanding of ITIL processes and enterprise architecture. Soft Skills : Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Customer-focused mindset and collaborative attitude. Ability to work independently and in team environments. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Position Overview: The Digital Workplace Technical Product Owner is a pivotal leader responsible for driving the vision, strategy, and execution of Digital Workplace solutions, with a primary focus on the Microsoft 365 suite, including Teams, Copilot, and SharePoint. This role oversees the innovation and delivery of collaboration, messaging, content management, and workflow automation platforms, ensuring scalable, secure, and user-centric environments that empower enterprise users and advance business objectives. This role will provide strong people leadership, developing and empowering direct reports, while fostering a culture of accountability and continuous improvement. Key Responsibilities: Expertise & Leadership: Lead end-to-end strategy, planning, and execution for M365 applications-Teams, Copilot, SharePoint-and associated Digital Workplace tools. Champion best practices to deliver enterprise-grade solutions for collaboration, productivity, and workflow automation. Stakeholder Collaboration: Partner with business stakeholders and IT teams to define product and technology roadmaps, ensuring alignment with organization-wide goals and evolving workplace needs. Platform Modernization: Spearhead initiatives to modernize and optimize Digital Workplace platforms with an emphasis on scalability, security, and self-service capabilities. Focus on enhancing user experience and business process efficiency. Product Vision & Ownership: Own and advocate for the product vision across M365, Teams, Copilot, SharePoint, and related applications. Drive continuous improvement and adoption of new features through agile, data-driven methodologies. Implementation & Delivery: Translate strategic objectives into actionable development plans. Lead cross-functional teams through planning, design, implementation, change management, and project reporting. Governance & Compliance: Oversee governance frameworks for Digital Workplace platforms, ensuring compliance with relevant regulations, industry standards, and organizational policies. Performance & Metrics: Establish, monitor, and report on key performance indicators for adoption, productivity, and platform health, providing visibility and accountability to stakeholders. Continuous Improvement: Foster a culture of innovation, compliance, and ongoing enhancement by applying modern product management and development methodologies. Team Leadership: Manage performance, growth, and resource allocation for Digital Workplace functional teams, cultivating collaboration and positive team dynamics. Required Experience & Skills: Demonstrated expertise in managing and implementing M365 suite applications including Teams, Copilot, SharePoint, and other Digital Workplace tools for collaboration, messaging, content management, and workflow automation. Proven ability to translate business strategies into actionable technical solutions, collaborating across cross-functional teams. Hands-on experience with integration design, architecture, and system interoperability within Digital Workplace ecosystems. Experience in reporting and analytics using tools such as Power BI. Expertise in agile product management, continuous improvement, and modern development methodologies. Exceptional leadership, communication, and organizational skills; ability to manage multiple priorities in a dynamic environment. Commitment to compliance, governance, and fostering a culture of continuous improvement and innovation. Accountabilities: Timely delivery of high-quality Digital Workplace solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise Digital Workplace landscape. Required Qualifications: Education : Bachelor Degree in Computer Science, Computer Engineering, IT, Engineering, or related field. Experience : 10 years in Business Analysis, Application Development, Software Support, IT, or Technology. Equivalent Experience : Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of experience with Business Analysis, Application Development, Software Support, IT, or Technology with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/06/2026
Full time
Position Overview: The Digital Workplace Technical Product Owner is a pivotal leader responsible for driving the vision, strategy, and execution of Digital Workplace solutions, with a primary focus on the Microsoft 365 suite, including Teams, Copilot, and SharePoint. This role oversees the innovation and delivery of collaboration, messaging, content management, and workflow automation platforms, ensuring scalable, secure, and user-centric environments that empower enterprise users and advance business objectives. This role will provide strong people leadership, developing and empowering direct reports, while fostering a culture of accountability and continuous improvement. Key Responsibilities: Expertise & Leadership: Lead end-to-end strategy, planning, and execution for M365 applications-Teams, Copilot, SharePoint-and associated Digital Workplace tools. Champion best practices to deliver enterprise-grade solutions for collaboration, productivity, and workflow automation. Stakeholder Collaboration: Partner with business stakeholders and IT teams to define product and technology roadmaps, ensuring alignment with organization-wide goals and evolving workplace needs. Platform Modernization: Spearhead initiatives to modernize and optimize Digital Workplace platforms with an emphasis on scalability, security, and self-service capabilities. Focus on enhancing user experience and business process efficiency. Product Vision & Ownership: Own and advocate for the product vision across M365, Teams, Copilot, SharePoint, and related applications. Drive continuous improvement and adoption of new features through agile, data-driven methodologies. Implementation & Delivery: Translate strategic objectives into actionable development plans. Lead cross-functional teams through planning, design, implementation, change management, and project reporting. Governance & Compliance: Oversee governance frameworks for Digital Workplace platforms, ensuring compliance with relevant regulations, industry standards, and organizational policies. Performance & Metrics: Establish, monitor, and report on key performance indicators for adoption, productivity, and platform health, providing visibility and accountability to stakeholders. Continuous Improvement: Foster a culture of innovation, compliance, and ongoing enhancement by applying modern product management and development methodologies. Team Leadership: Manage performance, growth, and resource allocation for Digital Workplace functional teams, cultivating collaboration and positive team dynamics. Required Experience & Skills: Demonstrated expertise in managing and implementing M365 suite applications including Teams, Copilot, SharePoint, and other Digital Workplace tools for collaboration, messaging, content management, and workflow automation. Proven ability to translate business strategies into actionable technical solutions, collaborating across cross-functional teams. Hands-on experience with integration design, architecture, and system interoperability within Digital Workplace ecosystems. Experience in reporting and analytics using tools such as Power BI. Expertise in agile product management, continuous improvement, and modern development methodologies. Exceptional leadership, communication, and organizational skills; ability to manage multiple priorities in a dynamic environment. Commitment to compliance, governance, and fostering a culture of continuous improvement and innovation. Accountabilities: Timely delivery of high-quality Digital Workplace solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise Digital Workplace landscape. Required Qualifications: Education : Bachelor Degree in Computer Science, Computer Engineering, IT, Engineering, or related field. Experience : 10 years in Business Analysis, Application Development, Software Support, IT, or Technology. Equivalent Experience : Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of experience with Business Analysis, Application Development, Software Support, IT, or Technology with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
The IT Training Program Manager performs both a strategic leadership and tactical delivery role responsible for the design, development, and implementation of IT training initiatives that enhance the technology skillsets of the Associates at GSOC, GTC, and OPC as well as the skillsets of the Shared Services IT department itself. The primary function of this position is the development of the overall IT training program, ensuring that Associates are proficient in the technology necessary for their job roles and have access to relevant technology training to streamline their experience with IT systems and applications. This includes not only developing the curriculum but also delivering some training sessions. With this role engaging frequently with the broad user population, this position also oversees the user experience program, gathering feedback to continually improve the technology platforms' effectiveness and direction. In addition, the IT Training Program Manager plays a crucial role in enhancing the IT department's capabilities, responsible for establishing a high-level training strategy to ensure that Shared Services IT staff are prepared to effectively support current and future IT systems and applications. The IT Program Manager collaborates with Shared Services IT department managers to identify to develop IT training curriculum for department staff, tracking and monitoring the completion of this training by Shared Services IT Associates. This position is accountable for the timely completion of high-quality products. Complies with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Develops the technology training strategy for the organization, ensuring staff are equipped with the capabilities necessary to effectively use technology effectively to enhance their job roles. Develop, implement, and manage a comprehensive IT training program for OPC, GTC, and GSOC users. This involves curriculum design, creating engaging training materials, and delivering some of the training sessions. Provides the vision for design, preparation, and delivery of training courses for the continuous development of Shared Services IT staff. Develop and manage the IT department's training curriculum. This includes working with Shared Services IT's department managers to identify training needs, design tailored training programs, track, monitor, and report on the completion of this training. Manage the user experience program, establishing user groups for gathering feedback on the effectiveness and direction of technology platforms. Collaborate with Learning Management System (LMS) administrators to track, measure, and report on training progress across the organization. Identify, evaluate and negotiate with potential instructors or vendors for supplemental contract training services or strategic partnerships. Lead, facilitate or participate in Lessons Learned activities to ensure training reflects any changes or corrective actions identified, delivering any interim training as needed. Stay informed about new educational trends and incorporate relevant strategies into the training program. Required Qualifications: Education : Bachelor Degree in Computer Science, Business Administration, IT, Engineering, Science, Education, or related field. Experience : 11 years' experience with increasing responsibilities in the area of Technical Training, Training Programs, Teaching, Software Support, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: Associate's Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 15 years of experience with increasing responsibilities in the experience areas defined above. Specialized Skills : Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work. Unusual Hours : Yes, provides emergency coverage for technology issues. Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/06/2026
Full time
The IT Training Program Manager performs both a strategic leadership and tactical delivery role responsible for the design, development, and implementation of IT training initiatives that enhance the technology skillsets of the Associates at GSOC, GTC, and OPC as well as the skillsets of the Shared Services IT department itself. The primary function of this position is the development of the overall IT training program, ensuring that Associates are proficient in the technology necessary for their job roles and have access to relevant technology training to streamline their experience with IT systems and applications. This includes not only developing the curriculum but also delivering some training sessions. With this role engaging frequently with the broad user population, this position also oversees the user experience program, gathering feedback to continually improve the technology platforms' effectiveness and direction. In addition, the IT Training Program Manager plays a crucial role in enhancing the IT department's capabilities, responsible for establishing a high-level training strategy to ensure that Shared Services IT staff are prepared to effectively support current and future IT systems and applications. The IT Program Manager collaborates with Shared Services IT department managers to identify to develop IT training curriculum for department staff, tracking and monitoring the completion of this training by Shared Services IT Associates. This position is accountable for the timely completion of high-quality products. Complies with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Develops the technology training strategy for the organization, ensuring staff are equipped with the capabilities necessary to effectively use technology effectively to enhance their job roles. Develop, implement, and manage a comprehensive IT training program for OPC, GTC, and GSOC users. This involves curriculum design, creating engaging training materials, and delivering some of the training sessions. Provides the vision for design, preparation, and delivery of training courses for the continuous development of Shared Services IT staff. Develop and manage the IT department's training curriculum. This includes working with Shared Services IT's department managers to identify training needs, design tailored training programs, track, monitor, and report on the completion of this training. Manage the user experience program, establishing user groups for gathering feedback on the effectiveness and direction of technology platforms. Collaborate with Learning Management System (LMS) administrators to track, measure, and report on training progress across the organization. Identify, evaluate and negotiate with potential instructors or vendors for supplemental contract training services or strategic partnerships. Lead, facilitate or participate in Lessons Learned activities to ensure training reflects any changes or corrective actions identified, delivering any interim training as needed. Stay informed about new educational trends and incorporate relevant strategies into the training program. Required Qualifications: Education : Bachelor Degree in Computer Science, Business Administration, IT, Engineering, Science, Education, or related field. Experience : 11 years' experience with increasing responsibilities in the area of Technical Training, Training Programs, Teaching, Software Support, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: Associate's Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 15 years of experience with increasing responsibilities in the experience areas defined above. Specialized Skills : Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work. Unusual Hours : Yes, provides emergency coverage for technology issues. Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Position Summary Under the general supervision of the GSOC Director, Data Systems, this position leads the application development team, ensuring projects align with corporate strategies and business objectives. The role oversees project planning, scheduling, design, and implementation while adhering to industry-standard methodologies and maintaining timelines and budgets. Key responsibilities include fostering strong customer relationships, identifying opportunities for improvement, and ensuring organizational readiness to adapt to evolving business and compliance needs. The position also manages personnel development through hiring, training, performance management, and succession planning to maintain a skilled and motivated team. By providing strategic leadership and operational oversight, this role delivers innovative IT solutions and drives organizational success and continuous improvement. Position Duties/Essential Functions Operations Management (30%) : Ensure daily operations are efficient and projects meet quality standards. Maintain knowledge of IT trends in the electric utility industry and develop infrastructure to support networking, application development, database administration, security, compliance, and automation. Hold teams accountable for performance, seek continuous improvement, and allocate resources effectively. Ensure systems are updated to meet regulatory and corporate needs while maintaining compliance. Develop and present materials to board committees and directors for GSOC, OPC, GTC, or Members. Strategic Management (30%) : Understand customers' business and strategic initiatives, anticipate requirements, and develop departmental strategies to support corporate objectives. Manage teams to complete projects, including planning, estimating, scheduling, analysis, design, package selection, and implementation. Ensure methodologies are consistently applied and project deliverables align with business requirements and corporate technology strategies. Maintain project schedules and budgets, provide proactive support to the GSOC Director, and develop plans to improve team effectiveness. Ensure organizational readiness to manage change and comply with evolving industry and regulatory standards. Personnel Management (25%) : Manage staff through hiring, training, coaching, and performance reviews. Resolve conflicts, monitor progress, and provide feedback to ensure deliverables meet expectations. Promote professional growth, ensure backup plans are in place, and comply with legal and corporate requirements. Select vendors and ensure high-quality service delivery. Relationship Management (5%) : Foster environment where customers feel comfortable sharing issues and opportunities. Build and maintain strong working relationships across IT teams and customers to ensure collaboration and satisfaction. Communicate clearly and effectively while proactively managing relationships with peers and clients. Structure services to meet client needs. Leadership (5%) : Inspire individuals and teams to achieve corporate and departmental objectives. Communicate vision and strategy clearly to drive success. Reinforce the desired corporate culture and hold staff accountable for performance while modeling integrity, cooperation, and strong work habits. Administration (3%) : Execute routine departmental tasks, including reporting, operational metrics, RR&D program administration, and personnel-related processes such as timesheets and compensation. Financial Management (2%) : Plan and monitor budgets, oversee expenditures, administer contracts, and perform monthly forecasts. Provide critical information for budget development. Education Bachelor's Degree, Information Technology or related Computer Science discipline Experience 10+ years of professional software development experience, with a strong focus on C# and Microsoft technologies. Minimum of five years of direct experience with increasing responsibility in planning and leading multiple, concurrent, IT projects. In-depth knowledge of power systems, engineering principles, data modeling, data warehousing, system architecture, source control tools (e.g., GIT), and cloud computing technologies Equivalent Experience Twelve years of computer industry related experience with application development including at least three years of progressively responsible project leader/coordinator experience on major projects. Skills Leadership: Demonstrated experience in progressive and operational leadership, with a proven ability to empower teams, drive collaboration, and implement innovative solutions to achieve organizational objectives and enhance overall performance. Microsoft Azure Experience : Proven experience with Microsoft Azure services, including architecture design, migration strategies, and deployment processes. Cloud-Native Application Design : Strong understanding of cloud-native application development, DevOps methodologies, and CI/CD pipeline implementation. Source Control Proficiency : Hands-on experience with source control tools, specifically GIT, to manage and track changes in codebases. Server Administration Skills : Familiarity with servers, IIS (Internet Information Services), and administration tools to support system operations and maintenance. Technical Knowledge : Working knowledge of JSON and PowerShell scripting for automation and system configuration. Project Management and Implementation : Demonstrated expertise in project estimation, systems analysis, solution design, and successful implementation of large-scale projects. Development Standards : Experience adhering to best practices in development, testing, and quality assurance (QA) processes. Customer Service Excellence : Strong interpersonal skills with a focus on delivering exceptional service to internal and external stakeholders. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/06/2026
Full time
Position Summary Under the general supervision of the GSOC Director, Data Systems, this position leads the application development team, ensuring projects align with corporate strategies and business objectives. The role oversees project planning, scheduling, design, and implementation while adhering to industry-standard methodologies and maintaining timelines and budgets. Key responsibilities include fostering strong customer relationships, identifying opportunities for improvement, and ensuring organizational readiness to adapt to evolving business and compliance needs. The position also manages personnel development through hiring, training, performance management, and succession planning to maintain a skilled and motivated team. By providing strategic leadership and operational oversight, this role delivers innovative IT solutions and drives organizational success and continuous improvement. Position Duties/Essential Functions Operations Management (30%) : Ensure daily operations are efficient and projects meet quality standards. Maintain knowledge of IT trends in the electric utility industry and develop infrastructure to support networking, application development, database administration, security, compliance, and automation. Hold teams accountable for performance, seek continuous improvement, and allocate resources effectively. Ensure systems are updated to meet regulatory and corporate needs while maintaining compliance. Develop and present materials to board committees and directors for GSOC, OPC, GTC, or Members. Strategic Management (30%) : Understand customers' business and strategic initiatives, anticipate requirements, and develop departmental strategies to support corporate objectives. Manage teams to complete projects, including planning, estimating, scheduling, analysis, design, package selection, and implementation. Ensure methodologies are consistently applied and project deliverables align with business requirements and corporate technology strategies. Maintain project schedules and budgets, provide proactive support to the GSOC Director, and develop plans to improve team effectiveness. Ensure organizational readiness to manage change and comply with evolving industry and regulatory standards. Personnel Management (25%) : Manage staff through hiring, training, coaching, and performance reviews. Resolve conflicts, monitor progress, and provide feedback to ensure deliverables meet expectations. Promote professional growth, ensure backup plans are in place, and comply with legal and corporate requirements. Select vendors and ensure high-quality service delivery. Relationship Management (5%) : Foster environment where customers feel comfortable sharing issues and opportunities. Build and maintain strong working relationships across IT teams and customers to ensure collaboration and satisfaction. Communicate clearly and effectively while proactively managing relationships with peers and clients. Structure services to meet client needs. Leadership (5%) : Inspire individuals and teams to achieve corporate and departmental objectives. Communicate vision and strategy clearly to drive success. Reinforce the desired corporate culture and hold staff accountable for performance while modeling integrity, cooperation, and strong work habits. Administration (3%) : Execute routine departmental tasks, including reporting, operational metrics, RR&D program administration, and personnel-related processes such as timesheets and compensation. Financial Management (2%) : Plan and monitor budgets, oversee expenditures, administer contracts, and perform monthly forecasts. Provide critical information for budget development. Education Bachelor's Degree, Information Technology or related Computer Science discipline Experience 10+ years of professional software development experience, with a strong focus on C# and Microsoft technologies. Minimum of five years of direct experience with increasing responsibility in planning and leading multiple, concurrent, IT projects. In-depth knowledge of power systems, engineering principles, data modeling, data warehousing, system architecture, source control tools (e.g., GIT), and cloud computing technologies Equivalent Experience Twelve years of computer industry related experience with application development including at least three years of progressively responsible project leader/coordinator experience on major projects. Skills Leadership: Demonstrated experience in progressive and operational leadership, with a proven ability to empower teams, drive collaboration, and implement innovative solutions to achieve organizational objectives and enhance overall performance. Microsoft Azure Experience : Proven experience with Microsoft Azure services, including architecture design, migration strategies, and deployment processes. Cloud-Native Application Design : Strong understanding of cloud-native application development, DevOps methodologies, and CI/CD pipeline implementation. Source Control Proficiency : Hands-on experience with source control tools, specifically GIT, to manage and track changes in codebases. Server Administration Skills : Familiarity with servers, IIS (Internet Information Services), and administration tools to support system operations and maintenance. Technical Knowledge : Working knowledge of JSON and PowerShell scripting for automation and system configuration. Project Management and Implementation : Demonstrated expertise in project estimation, systems analysis, solution design, and successful implementation of large-scale projects. Development Standards : Experience adhering to best practices in development, testing, and quality assurance (QA) processes. Customer Service Excellence : Strong interpersonal skills with a focus on delivering exceptional service to internal and external stakeholders. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Georgia System Operations Corporation (GSOC) is a non-profit cooperative that operates state-wide facilities to generate and transmit power through the Georgia power grid, providing reliable power to more than 4 million Georgians. The Supervisor, Cyber Operations, will play a key role in GSOC's Security Operations department, including a focus on meeting NERC Critical Infrastructure Protection (CIP) requirements to ensure cyber security of the programmable electronic devices and networks digital within our Operational Technology (OT) network. As a leader of cyber security analysts, you will develop programs, processes, and people to ensure compliance with NERC CIP standards as well as to implement other cyber security solutions to protect the critical infrastructure for the electric grid in Georgia. Responsibilities: Manage OT security event monitoring alert response, initial triage, and escalation Manage OT access provisioning and revocation of accounts and roles required for CIP systems, data, and applications Manage OT vulnerability management and threat intelligence programs Manage OT asset management program for Bulk Electric System Cyber Systems and Assets Evaluate emerging technologies and assess their applicability to various cyber programs Collaborate with cross-functional teams, including operations and maintenance, engineering, audit, and IT, to ensure compliance with NERC CIP standards and other cyber programs Provide technical guidance and mentorship to Security Operations analysts and PSOC/NOC (Physical Security Operations Center/Network Operations Center) operators Job Duties: Supervision and performance management of staff, support of the processes and technology necessary for team effectiveness, and coordination of activities with other teams and departments within the FOC. Lead efforts to develop cyber programs, processes and activities that meet strategic business and security objectives and enable uninterrupted business and operations activities. Provide work direction and technical assistance to analysts in the Security Operations department. Take a hands-on role in mentoring, coaching, and developing other team members. Develop, review, and implement programs and processes to ensure compliance with NERC Critical Infrastructure Protection (CIP) standards. Support development of programs and processes based on projects and collaboration with other GSOC departments. Maintain up-to-date knowledge of industry and security trends. Inform Manager, Security Operations on strategic technology and security planning. Provide input to management on associates' performance. Provide input to management on annual budget issues and monitors expenditures to comply with the approved budget. Required Qualifications: Education : Bachelor's degree in Cyber Security, Computer Science or Engineering, Information Technology, or a related field Experience : Requires 10 or more years of experience with increasing responsibilities. Experience may include physical security, cyber security, network engineering, information technology, SCADA/EMS infrastructure support, managing budgets, or staff supervision. At least 3 years of experience must be in a cyber security role. Must also have experience with technical writing. Experience leading, motivating, and developing a team of IT/OT professionals, preferably in a SOC environment. Experience in asset and change management principles and practices. Strong technical knowledge and experience with cyber security platform, applications, tools, and industry best practices Excellent written and verbal communication skills, including the ability to clearly explain technical issues to both technical and non-technical stakeholders Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience : Associates Degree in Engineering, Engineering Technology, or Business, with at least 12 years of experience, with increasing responsibility, in electronic maintenance, cyber security, and/or information technology as described above. At least 5 years' experience must be in a cyber security role. Licenses, Certifications, and/or Registrations : Certifications in Cyber Security or Information Systems are a plus. Specialized Skills : Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/06/2026
Full time
Georgia System Operations Corporation (GSOC) is a non-profit cooperative that operates state-wide facilities to generate and transmit power through the Georgia power grid, providing reliable power to more than 4 million Georgians. The Supervisor, Cyber Operations, will play a key role in GSOC's Security Operations department, including a focus on meeting NERC Critical Infrastructure Protection (CIP) requirements to ensure cyber security of the programmable electronic devices and networks digital within our Operational Technology (OT) network. As a leader of cyber security analysts, you will develop programs, processes, and people to ensure compliance with NERC CIP standards as well as to implement other cyber security solutions to protect the critical infrastructure for the electric grid in Georgia. Responsibilities: Manage OT security event monitoring alert response, initial triage, and escalation Manage OT access provisioning and revocation of accounts and roles required for CIP systems, data, and applications Manage OT vulnerability management and threat intelligence programs Manage OT asset management program for Bulk Electric System Cyber Systems and Assets Evaluate emerging technologies and assess their applicability to various cyber programs Collaborate with cross-functional teams, including operations and maintenance, engineering, audit, and IT, to ensure compliance with NERC CIP standards and other cyber programs Provide technical guidance and mentorship to Security Operations analysts and PSOC/NOC (Physical Security Operations Center/Network Operations Center) operators Job Duties: Supervision and performance management of staff, support of the processes and technology necessary for team effectiveness, and coordination of activities with other teams and departments within the FOC. Lead efforts to develop cyber programs, processes and activities that meet strategic business and security objectives and enable uninterrupted business and operations activities. Provide work direction and technical assistance to analysts in the Security Operations department. Take a hands-on role in mentoring, coaching, and developing other team members. Develop, review, and implement programs and processes to ensure compliance with NERC Critical Infrastructure Protection (CIP) standards. Support development of programs and processes based on projects and collaboration with other GSOC departments. Maintain up-to-date knowledge of industry and security trends. Inform Manager, Security Operations on strategic technology and security planning. Provide input to management on associates' performance. Provide input to management on annual budget issues and monitors expenditures to comply with the approved budget. Required Qualifications: Education : Bachelor's degree in Cyber Security, Computer Science or Engineering, Information Technology, or a related field Experience : Requires 10 or more years of experience with increasing responsibilities. Experience may include physical security, cyber security, network engineering, information technology, SCADA/EMS infrastructure support, managing budgets, or staff supervision. At least 3 years of experience must be in a cyber security role. Must also have experience with technical writing. Experience leading, motivating, and developing a team of IT/OT professionals, preferably in a SOC environment. Experience in asset and change management principles and practices. Strong technical knowledge and experience with cyber security platform, applications, tools, and industry best practices Excellent written and verbal communication skills, including the ability to clearly explain technical issues to both technical and non-technical stakeholders Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience : Associates Degree in Engineering, Engineering Technology, or Business, with at least 12 years of experience, with increasing responsibility, in electronic maintenance, cyber security, and/or information technology as described above. At least 5 years' experience must be in a cyber security role. Licenses, Certifications, and/or Registrations : Certifications in Cyber Security or Information Systems are a plus. Specialized Skills : Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
The IT Software Engineering Manager leads a team of software developers in designing, developing, and supporting enterprise applications for OPC, GTC, and GSOC. This role blends technical leadership with people management, ensuring solutions are scalable, secure, and aligned with business goals. Key responsibilities include overseeing full stack development, fostering innovation and continuous improvement, and ensuring compliance with SDLC standards. The manager mentors team members, manages performance, and collaborates with cross-functional stakeholders to deliver impactful solutions. This position requires strategic thinking, strong leadership, and deep technical expertise in modern frameworks, cloud platforms, and DevOps. The manager is hands-on when needed, driving technical execution and leading evaluations of new technologies to ensure future-ready solutions. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Team Leadership & Development : Manage, mentor, and grow a team of software engineers. Conduct performance reviews, set goals, and support career development. Technical Oversight : Guide the design, development, and deployment of scalable applications using full stack technologies (Java, JavaScript, Python, etc.). Hands-On Contribution : Engage directly in coding, troubleshooting, and code reviews when needed to support the team or accelerate delivery. Project Management : Lead planning and execution of software projects. Ensure timely delivery, quality assurance, and alignment with business priorities. Architecture & Strategy : Drive architectural decisions and long-term technology strategy. Lead PoCs and evaluations for middleware, integration platforms, and development tools. DevOps & Cloud Enablement : Oversee CI/CD pipelines, cloud deployments (AWS, Azure, GCP), and infrastructure automation. Cross-Functional Collaboration : Partner with business units, product owners, and IT leadership to gather requirements and deliver integrated solutions. Compliance & Security : Ensure applications meet security, compliance, and regulatory standards. Promote secure coding practices and risk mitigation. Documentation & Reporting : Maintain documentation of systems, processes, and performance metrics. Provide regular updates to leadership. Innovation & Continuous Improvement : Foster a culture of learning, experimentation, and process optimization. Required Experience and Skills: Education : Bachelor's degree in computer science, Engineering, Information Systems, or a related field from an accredited college or university. Master's degree preferred. Experience : Minimum of 10 years in software engineering, with at least 3 years in leadership/managerial role. Proven experience managing full stack development teams and delivering enterprise-grade applications. Equivalent experience (12+ years) may be considered. Specialized Skills : Proficiency in full stack development (Java, JavaScript frameworks, Python). Experience with cloud platforms (AWS, Azure, GCP). Certification preferred Strong understanding of microservices, APIs, and enterprise architecture. Deep understanding of development tools: IntelliJ IDEA, Eclipse, VS Code, Maven, Gradle. Expertise in CICD/DevOps automation leveraging Jenkins, Docker, Kubernetes, Terraform, Git, GitHub, GitLab. Working knowledge of collaboration tools like JIRA, confluence Knowledge of secure coding practices and regulatory requirements. Experience with authentication and authorization frameworks (OAuth, JWT). Strong people management and mentoring skills. Excellent communication, collaboration, and conflict resolution abilities. Strategic thinking and problem-solving mindset. Ability to foster a high-performing, inclusive team culture. A willingness to be hands-on and lead by example in technical execution. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/06/2026
Full time
The IT Software Engineering Manager leads a team of software developers in designing, developing, and supporting enterprise applications for OPC, GTC, and GSOC. This role blends technical leadership with people management, ensuring solutions are scalable, secure, and aligned with business goals. Key responsibilities include overseeing full stack development, fostering innovation and continuous improvement, and ensuring compliance with SDLC standards. The manager mentors team members, manages performance, and collaborates with cross-functional stakeholders to deliver impactful solutions. This position requires strategic thinking, strong leadership, and deep technical expertise in modern frameworks, cloud platforms, and DevOps. The manager is hands-on when needed, driving technical execution and leading evaluations of new technologies to ensure future-ready solutions. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Team Leadership & Development : Manage, mentor, and grow a team of software engineers. Conduct performance reviews, set goals, and support career development. Technical Oversight : Guide the design, development, and deployment of scalable applications using full stack technologies (Java, JavaScript, Python, etc.). Hands-On Contribution : Engage directly in coding, troubleshooting, and code reviews when needed to support the team or accelerate delivery. Project Management : Lead planning and execution of software projects. Ensure timely delivery, quality assurance, and alignment with business priorities. Architecture & Strategy : Drive architectural decisions and long-term technology strategy. Lead PoCs and evaluations for middleware, integration platforms, and development tools. DevOps & Cloud Enablement : Oversee CI/CD pipelines, cloud deployments (AWS, Azure, GCP), and infrastructure automation. Cross-Functional Collaboration : Partner with business units, product owners, and IT leadership to gather requirements and deliver integrated solutions. Compliance & Security : Ensure applications meet security, compliance, and regulatory standards. Promote secure coding practices and risk mitigation. Documentation & Reporting : Maintain documentation of systems, processes, and performance metrics. Provide regular updates to leadership. Innovation & Continuous Improvement : Foster a culture of learning, experimentation, and process optimization. Required Experience and Skills: Education : Bachelor's degree in computer science, Engineering, Information Systems, or a related field from an accredited college or university. Master's degree preferred. Experience : Minimum of 10 years in software engineering, with at least 3 years in leadership/managerial role. Proven experience managing full stack development teams and delivering enterprise-grade applications. Equivalent experience (12+ years) may be considered. Specialized Skills : Proficiency in full stack development (Java, JavaScript frameworks, Python). Experience with cloud platforms (AWS, Azure, GCP). Certification preferred Strong understanding of microservices, APIs, and enterprise architecture. Deep understanding of development tools: IntelliJ IDEA, Eclipse, VS Code, Maven, Gradle. Expertise in CICD/DevOps automation leveraging Jenkins, Docker, Kubernetes, Terraform, Git, GitHub, GitLab. Working knowledge of collaboration tools like JIRA, confluence Knowledge of secure coding practices and regulatory requirements. Experience with authentication and authorization frameworks (OAuth, JWT). Strong people management and mentoring skills. Excellent communication, collaboration, and conflict resolution abilities. Strategic thinking and problem-solving mindset. Ability to foster a high-performing, inclusive team culture. A willingness to be hands-on and lead by example in technical execution. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Georgia System Operations Corporation is looking for a full-time Energy Information Systems Analyst to join our team in Tucker, GA. This role offers a competitive salary range of $96,600 - $142,700/year along with benefits designed to support your growth and success. Aside from earning competitive pay, you get to enjoy the following benefits and perks : Medical and prescription drug insurance Dental and vision insurance Employee assistance program (EAP) Short-term and long-term disability insurance Life and AD&D insurance Healthcare flexible spending account (FSA), dependent care FSA, and health savings account (HSA) Voluntary accident, critical illness, and hospital insurance Voluntary legal services, identity theft protection, and pet insurance You will be at the center of maintaining and improving critical energy accounting and billing systems, leveraging cutting-edge applications and tools while contributing to the efficiency and accuracy of our operations. YOUR ROLE As an Energy Information Systems Analyst, you will spend your day designing, developing, and maintaining software applications for energy billing, settlements, and reporting using tools such as Excel VBA, SQL, Python, and the Microsoft Power Platform. You will collaborate with energy accounting teams, system operations, and other technical and non-technical staff to define business requirements, translate them into technical specifications, and deliver accurate, timely solutions. You will conduct data-driven analyses, including forecasting and modeling, while serving as a subject matter expert for GSOC's energy data systems. Throughout the day, you will troubleshoot issues, provide tier 2 and tier 3 support, and continuously identify opportunities to enhance automation, efficiency, and system intelligence. You will also provide technical support and training, maintain documentation and process libraries, and mentor junior analysts to ensure continuity of knowledge and operational excellence. YOUR SCHEDULE AS AN ENERGY INFORMATION SYSTEMS ANALYST This is a full-time position. REQUIREMENTS FOR AN ENERGY INFORMATION SYSTEMS ANALYST Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field from an accredited college or university Strong knowledge of Microsoft Office applications Ability to support coding, application design, and solution delivery at various levels (Analyst I-V, based on experience) Strong analytical, problem-solving, and diagnostic abilities with attention to detail Excellent oral and written communication skills, positive attitude, and customer-focused mindset Ability to work independently and collaboratively across teams while promoting compliance with all applicable laws, regulations, industry standards, and corporate policies Experience with Excel VBA, Microsoft Power Platform applications, and SQL Server databases is a plus. Experience in energy systems, utility data analytics, or SCADA integration is also highly preferred. OUR MISSION At Georgia System Operations Corporation, we take pride in our role as a government subcontractor and a reliable steward of electric reliability throughout the state. We manage and monitor the electric generation and transmission for 38 of Georgia's electric membership corporations, which collectively power half of the households and cover two-thirds of the state. Since our establishment in 1997, we have operated as a not-for-profit, member-owned cooperative dedicated to delivering safe, reliable, and independent electric system operations. Our mission is to provide affordable power to nearly 5 million Georgians-every hour of every day. Guided by our core values of accountability, integrity, respect, and excellence, we ensure that each EMC has a voice in our operations and service. If you are passionate about making a meaningful impact in a collaborative, mission-driven environment, Georgia System Operations is where you can truly thrive. APPLY AND BE OUR ENERGY INFORMATION SYSTEMS ANALYST! Complete our initial 3-minute, mobile-friendly application to get started on joining a team that values your skills, growth, and contribution.
01/06/2026
Full time
Georgia System Operations Corporation is looking for a full-time Energy Information Systems Analyst to join our team in Tucker, GA. This role offers a competitive salary range of $96,600 - $142,700/year along with benefits designed to support your growth and success. Aside from earning competitive pay, you get to enjoy the following benefits and perks : Medical and prescription drug insurance Dental and vision insurance Employee assistance program (EAP) Short-term and long-term disability insurance Life and AD&D insurance Healthcare flexible spending account (FSA), dependent care FSA, and health savings account (HSA) Voluntary accident, critical illness, and hospital insurance Voluntary legal services, identity theft protection, and pet insurance You will be at the center of maintaining and improving critical energy accounting and billing systems, leveraging cutting-edge applications and tools while contributing to the efficiency and accuracy of our operations. YOUR ROLE As an Energy Information Systems Analyst, you will spend your day designing, developing, and maintaining software applications for energy billing, settlements, and reporting using tools such as Excel VBA, SQL, Python, and the Microsoft Power Platform. You will collaborate with energy accounting teams, system operations, and other technical and non-technical staff to define business requirements, translate them into technical specifications, and deliver accurate, timely solutions. You will conduct data-driven analyses, including forecasting and modeling, while serving as a subject matter expert for GSOC's energy data systems. Throughout the day, you will troubleshoot issues, provide tier 2 and tier 3 support, and continuously identify opportunities to enhance automation, efficiency, and system intelligence. You will also provide technical support and training, maintain documentation and process libraries, and mentor junior analysts to ensure continuity of knowledge and operational excellence. YOUR SCHEDULE AS AN ENERGY INFORMATION SYSTEMS ANALYST This is a full-time position. REQUIREMENTS FOR AN ENERGY INFORMATION SYSTEMS ANALYST Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field from an accredited college or university Strong knowledge of Microsoft Office applications Ability to support coding, application design, and solution delivery at various levels (Analyst I-V, based on experience) Strong analytical, problem-solving, and diagnostic abilities with attention to detail Excellent oral and written communication skills, positive attitude, and customer-focused mindset Ability to work independently and collaboratively across teams while promoting compliance with all applicable laws, regulations, industry standards, and corporate policies Experience with Excel VBA, Microsoft Power Platform applications, and SQL Server databases is a plus. Experience in energy systems, utility data analytics, or SCADA integration is also highly preferred. OUR MISSION At Georgia System Operations Corporation, we take pride in our role as a government subcontractor and a reliable steward of electric reliability throughout the state. We manage and monitor the electric generation and transmission for 38 of Georgia's electric membership corporations, which collectively power half of the households and cover two-thirds of the state. Since our establishment in 1997, we have operated as a not-for-profit, member-owned cooperative dedicated to delivering safe, reliable, and independent electric system operations. Our mission is to provide affordable power to nearly 5 million Georgians-every hour of every day. Guided by our core values of accountability, integrity, respect, and excellence, we ensure that each EMC has a voice in our operations and service. If you are passionate about making a meaningful impact in a collaborative, mission-driven environment, Georgia System Operations is where you can truly thrive. APPLY AND BE OUR ENERGY INFORMATION SYSTEMS ANALYST! Complete our initial 3-minute, mobile-friendly application to get started on joining a team that values your skills, growth, and contribution.
This Engineer role, part of GSOC's Security Operations department, is responsible for protecting the cyber assets that support GSOC and GTC's digital operations. The position focuses on conducting cyber asset assessments, ensuring accurate identification and documentation of assets subject to NERC CIP requirements, and supporting a secure and reliable Bulk Electric System across Georgia. The Engineer will help maintain compliance, assist with mitigation strategies, and support audits and evidence collection. Ideal candidates will bring a strong background in power engineering and substation design including protective relaying and control systems along with experience in cybersecurity and NERC CIP compliance. Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards. Supports and implements GSOC's physical and cyber security programs including projects related to the security of the digital operations infrastructure and NERC CIP Compliance. Identifies, designs, and implements innovative solutions and uses of security technologies that enable smooth business and operations activities. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Engineer III Develops and maintains components of GSOC's physical and cyber security programs. Leads major Power Technology projects associated with new standards or significant program development initiatives. Documents process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and approved operational changes. Identifies, documents, and implements approved improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Contributes to corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading efforts to ensure that the systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Engineer IV - V Develops and maintains components of GSOC's physical and cyber security programs. Serves as Lead Engineer or Architect of major Power Technology enterprise-level projects associated with initiatives with significant impact to GSOC operations and security. Recommends and approves process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and operational changes. Leads initiatives that identify improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Leads corporate efforts in identifying, studying, and implementing technologies to secure GSOC and GTC's digital operations infrastructure and enhance security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Leads corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading strategic initiatives and projects that ensure systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Required Qualifications: Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems/Technology, or a related field. Experience: Engineer III Minimum of 6 years of experience in areas above in a cyber security, information assurance, or related positions Engineer IV - V Minimum of 10 years of experience in areas above in a cyber security, information assurance, or related positions Additional Required Experience: Experience configuring, and analyzing local and wide area networks, intranets, extranets, and IP addressing Experience performing system hardening, patch management, and configuration management. Experience designing, programming, or analyzing computer architectures and operating systems. Experience in Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with virtual environments, VMWare ESXi desired Experience with Physical Access Control Systems (PACS), Honeywell, Genetec desired Experience with ITIL-based Asset and Change Management systems desired Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience: Engineer III Associates degree in related field or a Bachelor's Degree in an unrelated field with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 12+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer IV - V Associates degree in related field or a Bachelor's Degree in an unrelated field with 13+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 16+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Licenses, Certifications, and/or Registrations: Certifications related to Critical Infrastructure, NERC CIP, Cyber Security or Information Systems are a plus. Specialized Skills: Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Capability to provide leadership over implementation of processes. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Travel: Less than 10%. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. On-site support for system installs, upgrades, assessments as required by CIP compliance activities. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
01/06/2026
Full time
This Engineer role, part of GSOC's Security Operations department, is responsible for protecting the cyber assets that support GSOC and GTC's digital operations. The position focuses on conducting cyber asset assessments, ensuring accurate identification and documentation of assets subject to NERC CIP requirements, and supporting a secure and reliable Bulk Electric System across Georgia. The Engineer will help maintain compliance, assist with mitigation strategies, and support audits and evidence collection. Ideal candidates will bring a strong background in power engineering and substation design including protective relaying and control systems along with experience in cybersecurity and NERC CIP compliance. Performs duties related to ensuring that the systems and networks used for operations are managed securely and in compliance with NERC Critical Infrastructure Protection (CIP) standards. Supports and implements GSOC's physical and cyber security programs including projects related to the security of the digital operations infrastructure and NERC CIP Compliance. Identifies, designs, and implements innovative solutions and uses of security technologies that enable smooth business and operations activities. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: Engineer III Develops and maintains components of GSOC's physical and cyber security programs. Leads major Power Technology projects associated with new standards or significant program development initiatives. Documents process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and approved operational changes. Identifies, documents, and implements approved improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Contributes to corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading efforts to ensure that the systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Engineer IV - V Develops and maintains components of GSOC's physical and cyber security programs. Serves as Lead Engineer or Architect of major Power Technology enterprise-level projects associated with initiatives with significant impact to GSOC operations and security. Recommends and approves process changes across departments and works with cross-functional teams to implement new systems, infrastructure, and operational changes. Leads initiatives that identify improvements to existing technical and operational processes. Develops, documents, and implements NERC CIP related policies, processes, and procedures. Leads corporate efforts in identifying, studying, and implementing technologies to secure GSOC and GTC's digital operations infrastructure and enhance security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Collaborate with internal and external compliance and audit teams to ensure adherence to regulatory standards, including NERC CIP requirements. Develop and implement policies, processes, and procedures to support compliance efforts. Leads corporate efforts in identifying, studying, and implementing new technologies to secure GSOC and GTC's digital operations infrastructure and security posture. Collaborates with other functional departments including GTC's System Protection & Control, Electronic Maintenance, Relay Maintenance, Procurement, Human Resources, and GSOC's Power Technology, Human Resources and SSIT leading strategic initiatives and projects that ensure systems, networks, and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Required Qualifications: Education: Bachelor's degree in Electrical Engineering, Computer Engineering, Information Systems/Technology, or a related field. Experience: Engineer III Minimum of 6 years of experience in areas above in a cyber security, information assurance, or related positions Engineer IV - V Minimum of 10 years of experience in areas above in a cyber security, information assurance, or related positions Additional Required Experience: Experience configuring, and analyzing local and wide area networks, intranets, extranets, and IP addressing Experience performing system hardening, patch management, and configuration management. Experience designing, programming, or analyzing computer architectures and operating systems. Experience in Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with virtual environments, VMWare ESXi desired Experience with Physical Access Control Systems (PACS), Honeywell, Genetec desired Experience with ITIL-based Asset and Change Management systems desired Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Experience working in regulated environments such as NERC CIP or others is highly desired Equivalent Experience: Engineer III Associates degree in related field or a Bachelor's Degree in an unrelated field with 10+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 12+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Engineer IV - V Associates degree in related field or a Bachelor's Degree in an unrelated field with 13+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management, OR High school diploma with 16+ years of experience with significant responsibilities related to security operations, such as Security Patch Management, Configuration Management, Firewall Management, Disaster Recovery, Incident Management, and Information Management. Licenses, Certifications, and/or Registrations: Certifications related to Critical Infrastructure, NERC CIP, Cyber Security or Information Systems are a plus. Specialized Skills: Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms. Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards. Strong customer service attitude. Strong analytical skills. Ability to document resolutions to customer issues and security alerts. Capability to provide leadership over implementation of processes. Resolve issues amongst a diverse group of stakeholders. Must be able to pass a NERC CIP personnel risk assessment screening. Travel: Less than 10%. Unusual Hours: Occasional evening and weekend work may be required, to support operations and security event response. Supports customers, incident response processes, and systems after hours, as needed. On-site support for system installs, upgrades, assessments as required by CIP compliance activities. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.