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Job ID: 790215 Sr. ServiceNow Developer Client: State of Georgia - Department of Transportation Duration: 12 Months Location: Atlanta, GA This position is Hybrid (Remote and Onsite). The candidate first day is onsite and onsite on demand basis. Job Summary: As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization's use of ServiceNow. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Responsibilities Design, develop, and implement ServiceNow solutions, including customizations and integrations. Collaborate with stakeholders to gather, analyze, and refine requirements. Customize and configure ServiceNow applications, modules, and workflows. Troubleshoot and resolve technical issues on the ServiceNow platform. Develop and maintain technical documentation, including system designs and user guides. Mentor junior developers and contribute to the team's technical growth. Stay updated on the latest ServiceNow features and industry best practices. Ensure compliance with coding standards, security policies, and best practices. Conduct code reviews and actively participate in design discussions. Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. At least 5 years of hands-on experience with ServiceNow development and administration. Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS. Strong understanding of ITSM and ITOM processes, including workflows and automation. Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management). Familiarity with Agile/Scrum methodologies for project delivery. Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills to work effectively with cross-functional teams.

Job ID: 788910 Department: VDOT Position: Configuration Manager Location: 9120 Lockwood Blvd Mechanicsville, VA 23116 Duration:06 Months VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. This role is responsible for establishing, governing, and continuously improving the Configuration Management process. VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The Configuration Manager is responsible for establishing, governing, and continuously improving the Configuration Management process within the ITSM framework. This role ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident, change, problem, and asset management. The Configuration Manager maintains the CMDB (Configuration Management Database), enforces process compliance, and partners with technical teams to ensure reliable service delivery. This role is critical in ensuring that our configuration management processes are thorough, efficient, and aligned with ITIL best practices. This role will be responsible for collaborating across functional areas to maintain the integrity of our Configuration Management Database (CMDB), supporting change management, and driving continuous improvement across IT services. An ideal candidate will have extensive experience integrating and managing Azure resources within a third party CMDB. Key Responsibilities Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy. Own and manage the CMDB, ensuring accuracy, completeness, and compliance. Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery. Define and enforce policies for configuration item (CI) identification, control, and reporting. Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information. Monitor and audit configuration data to ensure quality and reliability. Establish and track KPIs/metrics for Configuration Management maturity and CMDB health. Provide leadership and guidance to IT teams on configuration management best practices. Support IT governance, risk, and compliance initiatives. Qualifications ITIL Foundation certification (Intermediate or Expert level preferred). Proven experience in Configuration Management within an ITIL environment. Proven experience in Configuration Management within an Azure environment. Strong knowledge of Ivanti Neurons for ITSM Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident, and Problem Management. Hands-on experience with a CMDB tool- Ivanti Neurons for ITSM including CI class modeling and discovery tools. Excellent analytical, problem-solving, and documentation skills. Ability to work collaboratively across technical and business teams. Strong communication and stakeholder management skills. Preferred Skills Experience with automation tools for configuration management. Familiarity with cloud environments (Azure, AWS, GCP). Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python). Familiarity with audit and compliance frameworks Knowledge of COV policies and standards.

Job ID: 790122 Department: Virginia Tax and Application Position: Virginia Tax and Application (Solution) Architect Location: 600 E Main St, Richmond VA 23219 Duration: 6 Months Job Description: Preferred Skills: Technical knowledge and hands-on experience in designing, developing, maintaining, and supporting state tax processing and revenue management systems is highly preferred. Demonstrated experience serving as a technical authority or principal architect for state revenue systems, providing strategic direction and oversight across multiple functional areas. Required Skills: Strong product and functional knowledge of Integrated Tax and Revenue Management Systems and/or similar state integrated tax systems. Ability to serve as solution architect for enterprise tax management systems. Experience supporting legacy tax platforms and modernization efforts. Hands-on experience with relational databases (Oracle 19c or higher, DB2, SQL Server, MySQL, or similar). Ability to design and maintain clear, maintainable code for mission-critical systems. Experience using software project tracking tools such as Azure DevOps or equivalent. Strong written and verbal communication skills. Ability to work independently and collaboratively in a multi-disciplined team. Experience working in an Agile development environment. ABOUT THE ROLE Will provide analysis, support, maintenance, development and project management for legacy systems changes (IRMS) for the Department of Taxation's state revenue and tax processing systems. The individual will support legacy Integrated Revenue Management Systems (IRMS) and assist with the development and implementation of modernization initiatives, including the design and support of interfaces between legacy and modern tax systems. Work will be performed under the direction of Department of Taxation management to ensure the continuity, accuracy, stability, and performance of mission-critical tax applications throughout all phases of system modernization.

Job ID: 790067 Business Analyst-Senior Client: State of Indiana - Department of Health Location: 2 N. Meridian St. Indianapolis IN, 46204 Duration: 12 Months Hybrid - 2 Days Remote/ 3 days Onsite Specific Skills required for this position: Experience writing, refining, and analyzing SQL queries to answer questions and resolve issues Extensive SQL skills Experience creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements Experience in public health or medical related industry- Preferred Job Summary: The NEDSS Base System (NBS) is an integrated information system that helps local, state, and territorial public health departments manage reportable disease data and sends notifiable disease data to the CDC. The NBS Business Analyst is an integral part of the communicable disease investigation team. This position is responsible for all communication with electronic lab report (ELR) and electronic case report (eCR) data providers, hospitals, laboratories, clinics, the Health Information Exchange (HIE), internal IT staff, and others. The position is also responsible for researching electronic data issues and testing all electronic data received from submitters. Essential Duties/Responsibilities: Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements. Replicate, isolate, and identify a root cause while providing workarounds and testing, fixes, and patches in a staging or test environment. Monitor system issues and provide feedback. Research and resolve front-end/user and back-end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possible solution, and testing the solution in the QA environment. Resolve issues by engaging appropriate business/policy staff, software developers and/or vendor specialists. Assist users in monitoring and analyzing their data via SQL querying and reporting. Work closely with end users, project management, application developers, and others to understand features and create a robust, comprehensive test strategy to verify functionality.

Job ID: 790061 ID - DHW - Quality Assurance Test Engineer Client: State of Idaho - Department of Health and Welfare Duration: 6 Months Location: 450 W State Street, Boise, ID 83702 Remote Specific Skills required for this position: Selenium (UI automation) JMeter (performance/load testing) API Testing SQL (Oracle and MSSQL) Manual Testing Job Summary: The ideal candidate will focus primarily on creating, executing, monitoring, and refining automated test cases while applying sound judgment on when manual testing is more appropriate. This role requires a deep understanding of how testing strategies contribute to delivering a functional, stable, and reliable product that aligns with business value. Key Responsibilities Design, develop, and maintain automated test scripts using Selenium and related frameworks. Conduct API testing and performance testing using JMeter. Perform manual testing when automation is not suitable, ensuring comprehensive coverage. Write and execute complex SQL queries (Oracle and MSSQL) for data validation and backend testing. Collaborate with developers and product teams to identify, document, and resolve defects. Provide clear communication on blockers, level of effort, and testing progress. Conduct regression testing to confirm defect remediation. Generate and present test coverage reports as needed. Participate in Agile/SAFe ceremonies and contribute to continuous improvement of QA processes. Demonstrate knowledge of SDLC, Java programming, and modern web browsers during hands-on evaluations. Required Qualifications Currently employed in a Quality Assurance role. 5 7 years of prior, continual experience in Quality Assurance roles. Strong, approaching expert-level, proficiency in: Selenium (UI automation) JMeter (performance/load testing) API Testing SQL (Oracle and MSSQL) Manual Testing Ability to determine when automation vs. manual testing is appropriate. Solid understanding of SDLC, Agile/SAFe methodologies, and testing best practices. Familiarity with Java for automation scripting. Excellent communication and collaboration skills. Preferred Skills Experience with: AppDynamics (application performance monitoring) Maven, Apache Linux administration (RHEL) Docker container development and testing (containerization) Awareness of infrastructure dependencies and ability to design tests that reflect real-world usage scenarios. Ideal Candidate Profile Enjoys identifying problems and stress-testing systems under realistic conditions. Understands application dependencies on infrastructure and incorporates this into test design. Creates tests that are easily deployable, maintainable, and executable by team members. Comfortable working as an individual contributor with 80% of their time spent on test case development, execution, and defect documentation.

Job ID: 790118 Position: System Analyst Department: DMAS Location: 600 E. Broad St. Richmond, VA Duration: 6 Months Job Description: Required Skills: Exp with Systems Analysis Knowledge of Medicaid System Components and Business Rules (pls highlight on resume to be considered) Requirements Gathering Exp with Software Development Exp with Database Design Exp with ETL Tools Exp with Designing Solutions based on Requirements SQL, PLSQL Assigning Work to Technical Team and Tracking Use of Agile Board Knowledge of CI/CD Pipeline Concepts MongoDB Oracle DB Interfaces and Extracts Excellent written and verbal communication skills Excellent customer service skills Deadline to submit your candidate (considering the holiday) will be by 4 pm EST, on Tuesday, Jan 6 Hybrid model for on-site/telework (1 /day a week on site is preferred). Otherwise, MUST be within 2-3 hours DRIVE (not flight) to the 600 E. Broad St. headquarters. Contractor must be willing to come in for on site meetings when asked. Prefer that the contractor be located in Richmond for this reason. Pls note and make your candidate aware before submitting: ON SITE Interviews only (No Exceptions). If your candidate agrees to interview on site then requests to change to virtual (for whatever reason) and cannot IV on site as required, we will need to remove them from consideration. In Person interviews are required and the mgr/team will do their best to accommodate candidate's availability (and give as much advanced notice as possible) but the IVs must also be done in a timely manner. Important to note bf submitting: This is a Medicaid business knowledge-heavy role. If the candidate does not have strong business knowledge of Medicaid system components and related business rules and processes, and this experience isn't clearly reflected (highlighted) on the resume, we will not consider them. Pls make sure this exp is in their resume (not just in skills matrix) before submitting! We will not have time to follow up and ask the vendor why its not there. ABOUT THE ROLE There is a need for a full-time Data/Systems analyst to support enhancements and fixes for the MES Care Management Solution (CRMS). This position is one of the key personnel supporting the MES CRMS components and provides deep business and technical knowledge of CRMS and its data and works closely with the business teams, MES Technical teams and managed care plans to determine requirements for CRMS system enhancements. Must have strong business knowledge of Medicaid system components and related business rules and processes. Must have experience providing technical solutions, ETL development, solution design, creating logical and physical data models. Heavily involved in Data interfaces between different MES modules and external trading partners such as Managed Care Plans. Looking for someone with prior technical experience as a developer and prior experience working with an Agile board to assign and track team assignments. Prior experience with Azure DevOps and working with CICD Pipelines is helpful. Tools: Oracle, MongoDB, Talend, SQL Server, PL/SQL.

Job ID: 788519 Oracle Apex full stack developer Client: State of Virginia RIC Duration: 12 Months Location: 100% Remote Specific Skills required for this position: Oracle Apex full stack Designing and maintaining custom Oracle applications using Oracle Apex Developing scripts in SQL, PLSQL for data conversion, data migration Job Summary: The City seeks a full time Oracle Apex full stack developer to support a robust financial application supporting key revenue streams for the City. Candidate must be experienced with designing and executing complex Oracle SQL logic in the integration of data to support its Oracle Enterprise Resource planning system. Required Skills: Oracle Apex full stack developer, including gathering requirements, developing and implementing browser-based applications using, Application Express Experience designing and maintaining custom Oracle applications using Oracle Apex; Experience in developing scripts in SQL, PLSQL for data conversion, data migration Experience in developing External Tables, Joins, Indexes and sequences. Ability to write ad-hoc SQL queries and code shell scripts as needed. Query optimization, performance and tuning (PL/SQL) using SQL Trace, Explain Plan, Indexing, Hints, Bulk Binds, Bulk Collect Experience debugging complex applications and remediating defects in a fast paced environment. Effective creation of dynamic reports within the Oracle APEX environment, using APEX reporting tools Ability to lead groups/gather requirements/define solution sets and remediate defects

Job ID: 788378 Position: Lead Business Analyst Department: VDOT Location: 1401 E Broad St Richmond, VA 23219 Duration: 6 Months The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders. You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency. Key Responsibilities 1. Business Analysis Standards and Requirements Establish, promote, and maintain consistent BA practices, templates, and documentation standards. Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements). Oversee requirement validation to ensure both business and technical needs are fully addressed. Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality. Ensure timely and complete delivery of BA artifacts to support project timelines and milestones. Promote testing approaches that address functional, non-functional, and data requirements. 2. Collaboration, Facilitation and Stakeholder Alignment Foster strong collaboration across business units, IT teams, vendors, and stakeholders. Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs. Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making. Support change management efforts through consistent and proactive stakeholder communication. Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum. 3. Communication and Presentation Demonstrate exceptional written and verbal communication skills. Translate complex business needs into clear, concise, and actionable requirements and documentation. Tailor communication for executives, technical teams, and end users to ensure shared understanding. Present findings, recommendations, and project updates to senior leadership with clarity and confidence. Produce high-quality documentation that is accurate, structured, and easy to understand. 4. Team Leadership, Coaching and Continuous Improvement Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence. Identify improvement opportunities through process analysis, team feedback, and project outcomes. Recommend and help implement improvements to BA practices to increase efficiency and consistency. Ensure alignment with leadership and team members before introducing new methodologies or practice changes. Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness. Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality. Qualifications Required Bachelor's degree in business, Information Technology, or a related field 7 years of experience as a Business Analyst, including 3 years mentoring or leading analysts Outstanding written and verbal communication skills Strong understanding of requirement elicitation, documentation, and process modeling Proven experience with Agile methodologies (Scrum and/or Kanban) Excellent facilitation and stakeholder engagement skills Experience working with enterprise-level applications or multi-module systems Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar Preferred Experience guiding BA practice standards or supporting BA Centers of Excellence Experience with data governance, data integration, or data quality initiatives Familiarity with testing methodologies and ALM or automated testing tools Strong analytical and problem-solving skills, including the ability to use data to drive insights Skills and Competencies Leadership and mentoring abilities Exceptional communication and presentation skills Strong analytical and process improvement mindset Excellent stakeholder engagement and facilitation capabilities High attention to detail and commitment to quality Ability to manage multiple priorities and support projects concurrently Proficiency with Microsoft Office Suite and process modeling tools

Job ID: 786784 Department: VDH Position: System Analyst Location: 109 Governor St. Richmond, Virginia 23219 Duration: 06 Months VDH .Net/SQL Server Programmer developer LOCAL Candidates ON-SITE interview: Candidates MUST agree to ONSITE interviews, NO exceptions. Might do a phone screen filter if the applicant count is high. Candidates will be required to come onsite sometimes for project plans, meetings etc. NO exceptions please do not submit candidates who have been submitted to previous VDH .NET reqs. Works as part of the Virginia Department of Health, Office of Information Management (VDH) to develop and maintain multiple .NET applications. Specific Task(s): Develop, Maintain And Enhance ASP.NET/MVC and .NET Core applications Expertise in C#, JQuery, Javascript, HTML Good SQL development skills Required Skill set: C# .NET 5 years experience HTML, Jquery and Javascript - 5 years Web Design and development SQL Server DB design/development 5 years Very good Communication skills and documentation skills Preferred skill set: Gitlab and DevSecOps 1 years Agile development methodology 2 years Microsoft M365 knowledge - Azure cloud, Power platform

Job ID: 65198 Milestone Systems Developer Location: Nashville, TN Duration: 7 Months (Possibility of Extensions) Client: TN DGS (Dept of General Services) Hybrid Job Position Summary We are seeking a highly skilled and detail-oriented individual to support the deployment, integration, and maintenance of smart building technologies. This role requires hands-on experience with Milestone Systems video management software, Niagara 4 building automation platforms, and a strong working knowledge of low voltage cabling, lighting control systems, and basic IP networking. Key Responsibilities Configure, maintain, and troubleshoot Milestone Systems XProtect video surveillance platforms. Integrate and manage Niagara 4 building automation systems, including HVAC, access control, and energy monitoring. Deploy and support lighting control systems (e.g., GE Current Daintree, Wattstopper/Nlight or similar), including commissioning, zoning, and scheduling. Design and oversee installation of low voltage cabling for security, automation, and lighting systems. Collaborate with IT, facilities, and security teams to ensure seamless integration of building systems. Maintain system documentation, wiring diagrams, and configuration records. Provide technical support and training to internal stakeholders and field technicians. Assist in evaluating and implementing new technologies to enhance building performance and occupant experience. Qualifications Demonstratable and hands on experience with Milestone Systems (XProtect VMS preferred). Demonstratable and hands on of hands-on experience with Niagara 4 framework and Tridium-based systems. Strong understanding of low voltage systems, including structured cabling, PoE, and device connectivity. Familiarity with lighting control platforms such as GE Current Daintree, Watts topper, or similar. Basic networking knowledge, including IP addressing, subnetting, VLANs, and switch configuration for connected devices. Ability to read and interpret electrical drawings, riser diagrams, and network schematics. Excellent troubleshooting and problem-solving skills. Strong communication and documentation abilities. Certifications in Milestone, Niagara, or lighting control systems are a plus but not required. Preferred Skills Experience with BACnet, Modbus, or other building automation protocols Project management or commissioning experience.

Job ID: (790407) IT Architect 1 Location: Atlanta, GA Duration: 12 Months Client: GDOT Hybrid Role Local candidates only apply. Only candidates with Permanent Resident (aka Green Card) and U.S. citizens should apply. Job Summary: Supervises, guides, and/or instructs the work assignments of subordinate staff. Assists in planning, scheduling of team resources, status reporting and completion of required documentation for team assignment and projects. Analyzes and develops work or project plans for team assignments. Analyzes and implements solutions to problems associated with assignments. Responsible for project leadership: Coordinates the integrated systems integrity, provides the coordination, communication and project structure between users of Information Services and third party software vendors or programmers, provides systems and installation support and user training. Develops and controls the project schedules, and assigns responsibilities where appropriate. Participates in all aspects of software development, systems design and analysis and project planning and management. Specific Skills needed for this role: 10 Years of Software Development across multiple platforms such as .NET, Java, R, etc. 10 years of JavaScript and UI frameworks such as Kendo UI, AngularJS, React JS, jQuery, HTML5, Bootstrap Required. 10 Years of Web-Based Application Deployments and Debugging. 7 years of Web Services Design and Development. 5 years of GIT and TFS. 7 years of Database development with MS SQL and Oracle and knowledge of Oracle PL/SQL, and T-SQL. 7 years of Client-side object model (CSOM) and (JSOM) for SharePoint Server 2013/2019/SharePoint Online. Integrating Web Application with Azure AD and Azure B2C. Qualifications: Bachelor's degree in computer science, information systems or related specialty from an accredited college or university AND Ten years of job specific experience that includes system analysis, design and development, and relationship management. Additional Requirements: Software Development: Understanding software development principles and methodologies is essential. Should be demonstrably able to work across multiple platforms. Programming Languages: Proficiency in various programming languages is required for informed decision-making. Cloud Technologies: Experience with cloud providers like AWS, Azure, or Google Cloud is necessary. Databases: Knowledge of database design and data modeling is crucial. DevOps and CI/CD: Understanding DevOps practices and CI/CD pipelines is important for modern application development. Security Principles: A strong understanding of security principles is vital for designing secure applications. Architectural Styles and Patterns: Familiarity with architectural styles (e.g., microservices, monolithic, client-server) and design patterns is crucial. Test Automation Tools: Expertise in test automation tools ensures quality.