MassMutual

Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Lucid Chart, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8 + years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management. 3+ years of experience with BlackRock Aladdin ABOR/IBOR 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data. The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience with platforms like BlackRock AladdinOMS is highly preferred Experiene with BalckRock Aladdin ABOR implementaion is preferred Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity MassMutual is seeking a senior, hands on SAP Security & Authorization Engineer to directly design, build, test, and support SAP security across a large, complex SAP landscape. This role is execution focused and requires deep, day to day work in SAP systems while also serving as the primary technical authority and advisor for SAP security within Finance Technology. The successful candidate will spend the majority of their time working directly in SAP, resolving complex authorization issues, supporting audits, and partnering closely with project and business teams during SAP S/4 HANA and APEX related modernization initiatives, while also mentoring others through hands on collaboration. The Team S/4HANA & Enterprise Program Support Serve as the hands on SAP Security lead for S/4HANA programs, including: Role design, build, test and maintain business Fiori roles. Removal of deprecated tiles and update authorizations during upgrades Updates to company code driven and derived roles Actively support unit testing, SIT, UAT, performance, reporting, and training cycles, often involving large user populations. Resolve defects raised in various testing cycles by updating the roles. Work directly with developers and functional teams to: Assess security impacts Perform pre business testing Validate fixes prior to business testing The Impact Hands On SAP Security Delivery (Primary Focus) Personally design, build, test, and maintain SAP security roles and authorizations across SAP systems (S/4HANA, Fiori, HANA DB, SAC, DATASPHERE, PAPM, ECC, BI, XI) Perform hands on troubleshooting and remediation of complex authorization issues impacting Finance, HR, Procurement, BW, and reporting users. Provide direct production support, including urgent access issues, role corrections, and user remediation. Perform feasibility assessments for new technologies by doing Proof of Concepts/Technology Secure custom programs/tables working with the ABAP development teams. Execute monthly SAP Security Note reviews, support pack validation, and hands on regression testing. Actively support Sandbox, Development, QA, Pre Production, and Production environments. Identity, Access & GRC Integration Act as the hands on SAP security SME for: IAMSTRONG integrations Manager access reviews and transfer reviews. Segregation of Duties (SoD) and orphaned access remediation Personally support and troubleshoot ILM tooling related to onboarding, offboarding, audit controls, and access cleanup. Partner directly with IAM, ServiceNow, and security teams to modernize and stabilize access request and fulfillment processes. Audit, Risk & Compliance Personally support SAP audits, including access reviews, evidence collection, and remediation. Execute required security corrections directly in SAP to address audit findings. Serve as the primary technical contact for Audit, Business, Risk, and Compliance partners on SAP security matters. Technical Leadership & Knowledge Sharing Serve as the go to SAP security authority for Finance Technology. Mentor and support team members through direct collaboration and hands on problem solving. Create and maintain practical documentation and FAQs to improve self service and reduce repeat issues. Help prioritize work while remaining directly accountable for complex or high risk security changes. The Minimum Qualifications Bachelor's degree in IT or related field of study 8+ years of hands on SAP Security & Authorization experience. 8+ years demonstrated experience personally building, testing, and troubleshooting SAP roles in ECC 2+ years hands on experience S/4HANA, HANA DB, SAC (Security Analytical Cloud), Datasphere, PAPM, ECC, BI, PI systems 8+ years proven experience supporting production SAP systems in a large, multi instance landscape 2+ years experience supporting audit activities and remediation directly within SAP Preferred Qualifications Ability to balance BAU production support with major transformation initiatives. Strong communication skills with the ability to clearly explain security impacts to both technical and non technical partners Experience supporting SAP S/4HANA transformations or large ERP modernization programs Experience with building SAP S/4 Fiori roles from catalogs/groups and spaces/pages Experience with design and building of HANA database security roles with System, Object and Analytical privileges Experience working with Datasphere roles/scoped roles, SAC teams/Roles, role collections in BTP applications like PaPM, Cloud Identity Services. Familiarity with IAM, GRC, ILM, and automated access provisioning frameworks. Experience supporting analytics and reporting platforms integrated with SAP (BW, SAC, AO, etc.) Prior experience in financial services or other regulated industries. What Success Looks Like in This Role SAP security remains stable, compliant, and business enabling throughout ongoing S/4HANA and APEX initiatives Audit requests are handled efficiently with strong ownership and clear documentation Business partners experience responsive, well explained, hands on support. IAM and access management processes continue to improve through practical execution and collaboration The SAP Security team benefits from knowledge transfer, consistency, and technical mentorship What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team Full-Time, Springfield/Boston The Opportunity As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual's third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization. The Team The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency. The Impact Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure. Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated Contribute to status reporting and metrics tracking for ongoing third-party risk activities Evaluate, document, communicate, and support breach event and incident response activities Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition Partner with senior practitioners to support risk rating determinations and escalation decisions Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures Proactively escalate delays, gaps in information, or emerging risks to the team lead Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders The Minimum Qualifications 2+ years of experience in risk management and/or completing third-party risk assessments 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues 2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions The Ideal Qualifications Bachelor's degree, preferably in technology, cybersecurity, risk management, or business-related field 3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance Foundational understanding of third-party risk domains, including: Cybersecurity and data protection Cloud/SaaS risk considerations Identity and access management (e.g., SSO vs. standalone access) Business continuity and resiliency Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar Ability to interpret control evidence and assess adequacy relative to risk Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment Strong attention to detail and documentation discipline What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

IBOR Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for implementation and support of IBOR and Quantitative Risk related applications and functions including Asset Liability Management. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Quant Research and Development business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment management industry, asset liability management, and risk management across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Visio, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8+ years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience in BlackRock Aladdin Studio or Risk is a plus. Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Third-Party Risk Consultant, ETX Governance, Risk & Compliance Team Full-Time, Springfield/Boston The Opportunity As a Third-Party Risk Consultant, you will play a crucial role in implementing the third-party risk framework. This position is responsible for executing third-party risk assessments and due diligence activities across the MassMutual's third-party ecosystem. Additionally, you will support the adoption of risk management practices across the ETX organization. As a key member of the ETX Third-Party Technology Assurance team, you will help drive change and enhance operational efficiency throughout the organization. The Team The ETX Governance, Risk & Compliance Team is comprised of governance and risk professionals responsible for implementing governance processes and risk management practices for the ETX (Information Technology) organization. We work closely with our business and technology partners and succeed together by designing practical and effective technology governance and risk management solutions to increase operational efficiency. The Impact Analyze third-party services, data flows, and system integrations to identify and recommend inherent and residual risk exposure. Collaborate with issue management teams to ensure identified risks, including vulnerabilities, are appropriately tracked, communicated, and remediated Contribute to status reporting and metrics tracking for ongoing third-party risk activities Evaluate, document, communicate, and support breach event and incident response activities Execute risk evaluation procedures by reviewing evidence, documenting observations, and recording results in accordance with defined templates and quality standards Identify control gaps, weaknesses, or non-compliance issues and clearly document and recommend findings for further review and disposition Partner with senior practitioners to support risk rating determinations and escalation decisions Apply knowledge and discretion when performing risk assessments to ensure third parties meet security and technology standards in alignment with established practices and procedures Proactively escalate delays, gaps in information, or emerging risks to the team lead Research and consult with internal subject matter experts to understand and document risk identified through risk assessments and due diligence practices, and communicate the findings to stakeholders The Minimum Qualifications 2+ years of experience in risk management and/or completing third-party risk assessments 2+ years of experience implementing metrics to track status, identify trends, and surface potential issues 2+ years of experience working in an enterprise GRC platform, including proficient use of Excel import/export functions The Ideal Qualifications Bachelor's degree, preferably in technology, cybersecurity, risk management, or business-related field 3+ years of experience in third-party risk management, technology risk, cybersecurity, audit, or testing controls Proficiency with SharePoint and related tools used to execute an effective regulatory compliance program Experience communicating regulatory requirements to technical and non-technical audiences, and facilitating discussions between ETX owners, Compliance, and Law to ensure a shared understanding and effective compliance Foundational understanding of third-party risk domains, including: Cybersecurity and data protection Cloud/SaaS risk considerations Identity and access management (e.g., SSO vs. standalone access) Business continuity and resiliency Familiarity with industry frameworks such as NIST, ISO 27001, SOC 2, or similar Ability to interpret control evidence and assess adequacy relative to risk Strong written and verbal communication skills, with the ability to interact effectively with internal stakeholders and third parties Demonstrated ability to execute with limited guidance while meeting deadlines in a structured, process-driven environment Strong attention to detail and documentation discipline What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity MassMutual is seeking a senior, hands on SAP Security & Authorization Engineer to directly design, build, test, and support SAP security across a large, complex SAP landscape. This role is execution focused and requires deep, day to day work in SAP systems while also serving as the primary technical authority and advisor for SAP security within Finance Technology. The successful candidate will spend the majority of their time working directly in SAP, resolving complex authorization issues, supporting audits, and partnering closely with project and business teams during SAP S/4 HANA and APEX related modernization initiatives, while also mentoring others through hands on collaboration. The Team S/4HANA & Enterprise Program Support Serve as the hands on SAP Security lead for S/4HANA programs, including: Role design, build, test and maintain business Fiori roles. Removal of deprecated tiles and update authorizations during upgrades Updates to company code driven and derived roles Actively support unit testing, SIT, UAT, performance, reporting, and training cycles, often involving large user populations. Resolve defects raised in various testing cycles by updating the roles. Work directly with developers and functional teams to: Assess security impacts Perform pre business testing Validate fixes prior to business testing The Impact Hands On SAP Security Delivery (Primary Focus) Personally design, build, test, and maintain SAP security roles and authorizations across SAP systems (S/4HANA, Fiori, HANA DB, SAC, DATASPHERE, PAPM, ECC, BI, XI) Perform hands on troubleshooting and remediation of complex authorization issues impacting Finance, HR, Procurement, BW, and reporting users. Provide direct production support, including urgent access issues, role corrections, and user remediation. Perform feasibility assessments for new technologies by doing Proof of Concepts/Technology Secure custom programs/tables working with the ABAP development teams. Execute monthly SAP Security Note reviews, support pack validation, and hands on regression testing. Actively support Sandbox, Development, QA, Pre Production, and Production environments. Identity, Access & GRC Integration Act as the hands on SAP security SME for: IAMSTRONG integrations Manager access reviews and transfer reviews. Segregation of Duties (SoD) and orphaned access remediation Personally support and troubleshoot ILM tooling related to onboarding, offboarding, audit controls, and access cleanup. Partner directly with IAM, ServiceNow, and security teams to modernize and stabilize access request and fulfillment processes. Audit, Risk & Compliance Personally support SAP audits, including access reviews, evidence collection, and remediation. Execute required security corrections directly in SAP to address audit findings. Serve as the primary technical contact for Audit, Business, Risk, and Compliance partners on SAP security matters. Technical Leadership & Knowledge Sharing Serve as the go to SAP security authority for Finance Technology. Mentor and support team members through direct collaboration and hands on problem solving. Create and maintain practical documentation and FAQs to improve self service and reduce repeat issues. Help prioritize work while remaining directly accountable for complex or high risk security changes. The Minimum Qualifications Bachelor's degree in IT or related field of study 8+ years of hands on SAP Security & Authorization experience. 8+ years demonstrated experience personally building, testing, and troubleshooting SAP roles in ECC 2+ years hands on experience S/4HANA, HANA DB, SAC (Security Analytical Cloud), Datasphere, PAPM, ECC, BI, PI systems 8+ years proven experience supporting production SAP systems in a large, multi instance landscape 2+ years experience supporting audit activities and remediation directly within SAP Preferred Qualifications Ability to balance BAU production support with major transformation initiatives. Strong communication skills with the ability to clearly explain security impacts to both technical and non technical partners Experience supporting SAP S/4HANA transformations or large ERP modernization programs Experience with building SAP S/4 Fiori roles from catalogs/groups and spaces/pages Experience with design and building of HANA database security roles with System, Object and Analytical privileges Experience working with Datasphere roles/scoped roles, SAC teams/Roles, role collections in BTP applications like PaPM, Cloud Identity Services. Familiarity with IAM, GRC, ILM, and automated access provisioning frameworks. Experience supporting analytics and reporting platforms integrated with SAP (BW, SAC, AO, etc.) Prior experience in financial services or other regulated industries. What Success Looks Like in This Role SAP security remains stable, compliant, and business enabling throughout ongoing S/4HANA and APEX initiatives Audit requests are handled efficiently with strong ownership and clear documentation Business partners experience responsive, well explained, hands on support. IAM and access management processes continue to improve through practical execution and collaboration The SAP Security team benefits from knowledge transfer, consistency, and technical mentorship What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Product Owner, Digital Domains Shared Services & Enablement Full-time, Springfield, MA The Opportunity As a Product Owner within Shared Services & Enablement, you will support the strategy and evolution critical enterprise domains, specifically our Digital Domains. You will translate enterprise priorities into a clear vision, roadmap, and prioritized capabilities that drive measurable business outcomes. This role requires strong collaboration across Operations, Technology, and enterprise partners and includes regular interaction with senior leadership to communicate progress, priorities, and value delivered. The Team The Shared Services & Enablement Team is a highly collaborative group that drives engagement strategy across the enterprise. The Product Owner will shape the long term vision for how MassMutual equips its advisors and delivers service to customers. This role blends strategic thinking, cross functional leadership, product planning, and operational alignment to ensure that large scale initiatives deliver meaningful, future ready capabilities that elevate the overall service experience. The Impact The Digital Domains Product Owner is responsible for shaping the strategy and evolution of MassMutual's advisor- and client-facing ecosystem, including the tools, platforms, and experiences that support engagement, servicing, and relationship management across the enterprise. Success in this role is demonstrated through strong contribution to the domain strategy and roadmap, delivering capabilities that drive measurable value and adoption, and ensuring clear alignment across stakeholders. This domain requires strong familiarity with customer and advisor experience design, including how users interact across channels and platforms to complete end-to-end journeys. Experience leveraging data and analytics to inform decisions, measure adoption, and continuously improve workflows and experience outcomes is highly valuable. The role also benefits from an understanding of business workflows, process design, and opportunities to drive simplification and automation, ensuring capabilities improve both user experience and operational efficiency. Experience working across digital ecosystems and interconnected platforms is critical, as this role will help align fragmented capabilities into a more unified, scalable, and seamless experience for advisors, their teams, and clients. Key responsibilities include, but are not limited to: Support development of domain strategies, vision, and roadmaps Translate enterprise priorities into actionable product features Track adoption, performance, and value metrics Support prioritization and tradeoff decisions Prepare materials for senior leadership engagement Collaborate across Operations, Technology, Risk, Legal, and Compliance Minimum Qualifications Bachelor's degree or 6+ years of work experience in business consulting or project management in lieu of degree 5+ years of experience in product ownership, strategy, or consulting Ideal Qualifications Strong communication and stakeholder management skills Experience supporting digital product strategy, preferably for advisor-facing and client-facing portals Familiarity with advisor and client portal ecosystems, including authentication, navigation, self-service capabilities, and end-to-end digital journeys Ability to translate advisor, client, and business needs into clear product priorities that improve usability, adoption, and servicing outcomes Experience partnering across Operations, Technology, UX, and data teams to deliver seamless digital experiences across interconnected platforms Strong understanding of digital experience metrics, user behavior, and analytics to inform prioritization and continuous improvement Experience with digital signature capabilities and signature workflows, including platforms such as DocuSign, to support secure, compliant, and streamlined advisor and client transactions Experience leading eForms and forms digitization efforts that simplify intake, reduce manual processing, and improve end-to-end digital servicing experiences What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Information Technology Auditor Corporate Audit Team Full Time Springfield, MA or Boston, MA The Opportunity We seek an energetic, motivated, and skilled professional to join our Corporate Audit team. As an Information Technology Auditor, you will have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. The Team The MassMutual Corporate Audit Team is located in both Boston and Springfield. If you are a technology audit/risk professional who is looking to leverage and grow your technology skills, operate at the nexus of technology and business at a company that is leading a technology transformation of the life insurance business while focusing on helping people secure financial freedom and protect the ones they love, then please read further. You will use your skills to partner and collaborate with peers and clients to support a technology led audit plan and review of enterprise IT audit projects that includes AI, Cybersecurity, Cloud Computing and Digital Infrastructure. You will help drive positive change across the organization with opportunities to improve internal controls through value-added recommendations. We highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. MassMutual Corporate Audit assists the MassMutual Board of Directors Audit Committee and management in monitoring, analyzing, and strengthening internal controls. Corporate Audit consists of approximately 50 professionals across MassMutual businesses at several locations worldwide. Our work supports MassMutual's strategy on growing the business, enhancing profitability, and focusing on the customer, with emphasis on enhancing effectiveness and efficiency. The Impact The Information Technology Auditor will be responsible for delivering audits and assessments across MassMutual. Overall, you will be responsible for leveraging your technology audit skills to assess and evaluate controls over MassMutual's corporate-wide systems infrastructure and application environments in support of MassMutual's businesses. You will be expected to stay in tune with technology processes, programs, and industry best practices. You will demonstrate a strong understanding of risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls so that you can plan and conduct audits of the information technology environment focusing on technology risks and controls. You will be expected to understand and apply knowledge of technology controls and concepts in the execution of audit field work, to set audit scope and test functions to evaluate the design and effectiveness of controls. Lastly, we are looking for someone who wants to work collaboratively, while enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines to ensure risks are mitigated appropriately. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. The Minimum Qualifications 4+ years audit work experience preferably in relevant technology audit/risk related work experience. 4+ years of experience with Information Technology, primarily Cybersecurity and Cloud tools and processes. Bachelor's degree or 8+ years of work experience in an Information Technology audit role, primarily with Cybersecurity and Cloud tools and processes. Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify for as a fingerprint person for FINRA. The Ideal Qualifications 4+ Years of Technology and Audit experience preferable within the financial services industry. Experience working in cybersecurity and cloud technologies reviews. Familiarity with risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls. Knowledge of technology risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls in the execution of audit field work, primarily focused on Cybersecurity and Cloud technologies. Demonstrates versatility in communicating up, down and across the organization by working with others and participate in discussions with various levels of management across the enterprise. Works independently, enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines. Possesses high integrity, professional skepticism, and strong business sense. Exhibits responsiveness and flexibility to changing business priorities and tight deadlines. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) and/or Cybersecurity Audit certification. Experience in a Big 4 or equivalent firm. What to Expect as Part of MassMutual and the Team Regular meetings with teams across the Corporate Audit Team. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Information Technology Auditor Corporate Audit Team Full Time Springfield, MA or Boston, MA The Opportunity We seek an energetic, motivated, and skilled professional to join our Corporate Audit team. As an Information Technology Auditor, you will have an opportunity to function as an information technology risk and control expert, providing advice/mentoring to audit associates and information technology/business area management while championing compliance with standards for audit practices and procedures. The Team The MassMutual Corporate Audit Team is located in both Boston and Springfield. If you are a technology audit/risk professional who is looking to leverage and grow your technology skills, operate at the nexus of technology and business at a company that is leading a technology transformation of the life insurance business while focusing on helping people secure financial freedom and protect the ones they love, then please read further. You will use your skills to partner and collaborate with peers and clients to support a technology led audit plan and review of enterprise IT audit projects that includes AI, Cybersecurity, Cloud Computing and Digital Infrastructure. You will help drive positive change across the organization with opportunities to improve internal controls through value-added recommendations. We highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. MassMutual Corporate Audit assists the MassMutual Board of Directors Audit Committee and management in monitoring, analyzing, and strengthening internal controls. Corporate Audit consists of approximately 50 professionals across MassMutual businesses at several locations worldwide. Our work supports MassMutual's strategy on growing the business, enhancing profitability, and focusing on the customer, with emphasis on enhancing effectiveness and efficiency. The Impact The Information Technology Auditor will be responsible for delivering audits and assessments across MassMutual. Overall, you will be responsible for leveraging your technology audit skills to assess and evaluate controls over MassMutual's corporate-wide systems infrastructure and application environments in support of MassMutual's businesses. You will be expected to stay in tune with technology processes, programs, and industry best practices. You will demonstrate a strong understanding of risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls so that you can plan and conduct audits of the information technology environment focusing on technology risks and controls. You will be expected to understand and apply knowledge of technology controls and concepts in the execution of audit field work, to set audit scope and test functions to evaluate the design and effectiveness of controls. Lastly, we are looking for someone who wants to work collaboratively, while enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines to ensure risks are mitigated appropriately. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. The Minimum Qualifications 4+ years audit work experience preferably in relevant technology audit/risk related work experience. 4+ years of experience with Information Technology, primarily Cybersecurity and Cloud tools and processes. Bachelor's degree or 8+ years of work experience in an Information Technology audit role, primarily with Cybersecurity and Cloud tools and processes. Due to the nature of this position, as part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify for as a fingerprint person for FINRA. The Ideal Qualifications 4+ Years of Technology and Audit experience preferable within the financial services industry. Experience working in cybersecurity and cloud technologies reviews. Familiarity with risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls. Knowledge of technology risk concepts including inherent and residual risks as well as how to assess the design and effectiveness of internal controls in the execution of audit field work, primarily focused on Cybersecurity and Cloud technologies. Demonstrates versatility in communicating up, down and across the organization by working with others and participate in discussions with various levels of management across the enterprise. Works independently, enthusiastically engaging clients and peers to complete value-added assignments within the defined project scope and timelines. Possesses high integrity, professional skepticism, and strong business sense. Exhibits responsiveness and flexibility to changing business priorities and tight deadlines. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) and/or Cybersecurity Audit certification. Experience in a Big 4 or equivalent firm. What to Expect as Part of MassMutual and the Team Regular meetings with teams across the Corporate Audit Team. Focused one-on-one meetings with your manager. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Full-Time, Springfield or Boston (Hybrid) The Opportunity You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Senior Project Manager, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corporate Technology leadership team as well as our CFO stakeholders. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Team You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Project Manager, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This is an opportunity to collaborate closely with our Corporate Technology leadership team as well as our CFO stakeholder. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Minimum Qualifications Bachelor's degree in Finance, Accounting, Information Systems, or Actuarial Science. 8+ years managing and driving the execution of complex projects 6+ years of Agile product delivery experience 6+ years if experience with driving the execution of technology PM Certification (PMP and/or Agile Scrum Master) Authorized to work in the United States without requiring sponsorship now or in the future The Ideal Qualifications 10+ years managing and driving the execution of complex projects Expert with project management tools and techniques, such as JIRA, Confluence, Scrum and Kanban Excellent interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams Skilled in applying judgment to balance process compliance with achievement of business objectives Experience in/working in partnership with technical roles, such as an engineers, developers, data scientists, etc. Project leadership experience focused on engaging others in the delivery and execution of technical solutions and service deliverables Ability to assess a project's scope and the team's ability to execute Outcome oriented with the ability to drill down from the big picture to process details Ability to communicate objectives, plans, status, and results clearly Strong leadership skills and influencer Ability to collaborate across diverse teams and organizations Strong organizational skills and detail oriented Solid grasp of software technologies and stacks Proven track record of analytical and problem-solving skills. A solid understanding of Financial Accounting Systems and knowledge of accounting principles, reporting, and budgeting Strong data analysis skills for extracting insights from financial data Proficiency in data visualization tools and reporting software is also important. Experience integrating financial systems with actuarial, policy administration, and claims platforms. Experience working with projects related to SAP, any other ERPs, Treasury products such as Kyriba or SAP AP/S/4 HANA. Ability to influence and motivate teams without direct authority. Excellent time management and organizational skills, with the ability to prioritize multiple initiatives. Experience with using AI solutions and tools such as Claude, Copilot or any other tools that leverage these tools for efficient work output. What to Expect as Part of MassMutual and the Team Regular meetings with the Corporate Technology Team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.