MassMutual

Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Job Summary Develop technology strategies and roadmaps, mapping to business needs. Accountable for delivering business outcomes - strategic, operational and BAU. Lead initiatives that cross business and organizational boundaries, building effective cross-functional teams. Responsible for health of multiple work cells and agile/waterfall teams(s). Ensure portfolio cost/capability effectiveness and provide transparency to business partners. Actively participate in industry and bring insights into MM. Key Responsibilities Team Leadership: Lead, mentor, and develop a diverse team of SAP Basis administrators and SAP Security/Authorization specialists (onshore and offshore). Platform Management: Oversee administration, maintenance, upgrades, and optimization of SAP systems (ECC, S/4HANA, BW, HANA, PI/XI, Solution Manager, etc.). Security & Compliance: Ensure robust SAP security and authorization processes, including role design, provisioning, audit, and compliance across the SAP landscape. Change & Release Management: Manage change and release processes (Rev-Trac, HANA Cockpit, Solution Manager), ensuring minimal disruption and maximum reliability. Disaster Recovery & High Availability: Oversee DR/HA planning and execution for SAP platforms, including on-premises and cloud (AWS, RHEL, SLES) environments. Incident Management: Serve as the primary escalation point for critical incidents, coordinating on-call support and cross-functional resolution. Collaboration: Partner with infrastructure, application, and business teams to deliver projects, resolve issues, and drive innovation. Continuous Improvement: Champion automation, vulnerability management, and process optimization initiatives. Documentation & Best Practices: Maintain comprehensive documentation, enforce best practices, and ensure compliance with audit and regulatory requirements. Platform Assessment & Roadmap: Conduct a thorough assessment of the current SAP platform, including all Basis and Security/Authorization components. Develop a future state architecture that aligns with MassMutual's business and technology strategy. Create and maintain a strategic roadmap for the decommissioning and replacement of end-of-life tools and utilities, ensuring smooth transitions and minimal business disruption. Strategic SAP Initiatives: Lead and support the implementation of SAP S/4HANA, SAP Profitability and Performance Management (PaPM), and SAP Datasphere. Evaluate and recommend strategies for the adoption and future direction of the SAP RISE platform, ensuring MassMutual remains at the forefront of SAP innovation. Required Skills & Experience Technical Skills Deep expertise in SAP Basis administration (ECC, S/4HANA, BW, HANA, PI/XI, Solution Manager, cloud integrations). Strong background in SAP security and authorizations (role design, provisioning, audit, compliance). Experience with database administration (DB2 UDB, SAP Sybase IQ, HANA). Familiarity with change management and release tools (Rev-Trac, HANA Cockpit, Solution Manager). Knowledge of high availability/disaster recovery (HA/DR), Pacemaker Clusters, and hybrid cloud environments. Understanding of SAP infrastructure, upgrades, migrations, and performance tuning. Experience with audit, vulnerability management, and compliance processes. Demonstrated experience in platform assessment, architecture design, and technology roadmapping. Experience with SAP S/4HANA, PaPM, DataSphere, and/or SAP RISE is highly desirable. Leadership & Soft Skills Proven experience managing and developing technical teams, including remote/offshore resources. Strong project management, prioritization, and organizational skills. Excellent communication and stakeholder management abilities. Ability to drive process improvement and foster a culture of accountability and collaboration. Experience working in a regulated, audit-driven environment. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 10+ years of experience in implementation and leading SAP Platform and Security/Authorization teams. Experience in the financial services or insurance industry. Preferred Certifications SAP certifications (Basis, Security, HANA, S/4HANA, PaPM, Datasphere, etc.). About the Teams You'll Lead SAP Basis Team: Senior administrators and specialists with expertise in SAP Basis, HANA, AWS, RHEL, SLES, DB2, change management, disaster recovery, and infrastructure support. SAP Authorization/Security Team: Experts in SAP authorizations, audit, provisioning, S/4, HANA, ECC, BW, and 24x7 support. Teams are distributed across the US, Romania, and India, including both employees and contractors. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

IT Configuration Manager , EIS - Platform Engineering & Ops, Enterprise Technology & Experience (Full-Time, Springfield, Hybrid Office) The Opportunity We are seeking a highly skilled and motivated Configuration Management Lead with deep expertise in ServiceNow to drive the strategic and operational management of our Configuration Management Database (CMDB). This role is critical in ensuring accurate, reliable, and actionable configuration data to support ITIL processes, improve service delivery, and enable informed decision-making across the organization. The Team Our Configuration Management Database (CMDB) team oversees the daily management and ongoing maintenance of the CMDB. Their responsibilities include proactively identifying and resolving issues that could impact the integrity of the CMDB, while also developing solutions to meet our dynamic business needs. By working closely with stakeholders and customers, the team ensures that users can leverage the full value of CMDB data to support organizational goals. Additionally, the team manages ServiceNow discovery processes and provides critical support for Security Operations (SecOps) practices within the organization. The Impact: You will be responsible for maintaining the integrity of CMDB data and related processes, collaborating with stakeholders and clients to identify potential enhancements and optimizations. Additionally, you will lead a team committed to achieving operational excellence and ensuring high standards of data quality, serving as a reliable resource for the organizations and functions that depend on the CMDB. The Minimum Qualifications Bachelors degree 8+ years of experience with ServiceNow and ITSM 5+ years of hands-on technical experience with ServiceNow CMDB, Discovery, Automated Top-Down Discovery , Service Mapping and ServiceGraph connectors. The Ideal Qualifications Proven experience as a Configuration Management Lead or similar role. Able to drive and support technical resources through complex solutions and problems Strong understanding of ITIL framework, especially Configuration Management and Change Management. Excellent ServiceNow CMDB troubleshooting, and data analysis skills Experience with data modeling, CI lifecycle management, and CMDB integrations. Excellent analytical, communication, and stakeholder management skills. Ability to lead cross-functional teams and manage multiple priorities. 5+ years of experience leading a Configuration Management Team Experience with ServiceNow ITSM, ITOM modules (Event Management, Orchestration, etc.). Familiarity with cloud infrastructure (AWS, Azure) and hybrid environments. Experience in regulated industries or large enterprise environments. ServiceNow certified for one or more practice relevant to the CMDB practice (e.g., Certified Implementation Specialist - CMDB or Discovery). What to Expect as Part of MassMutual and the Team Regular collaboration with the Platform Engineering & Operations Team, plus multiple Stakeholders Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity Join our dynamic team as an experienced Solution Architect on our Corporate Technology - Finance Technology Team, where you'll play a pivotal role in driving the execution of our technology strategy. As a key member of the team, you will lead the design and implementation of advanced technology solutions within our Finance Technology domain, with a deep specialization in Financial Planning & Analysis (FP&A) and Actuarial functions. This role is critical in shaping the digital finance landscape, driving data-driven decision-making, enabling financial forecasting, and integrating actuarial models. You will work closely with executive leadership, stakeholders, and project teams to ensure the timely and efficient delivery of key programs. If you're passionate about making a meaningful impact and thrive in a fast-paced, collaborative environment, we invite you to be part of our journey towards excellence. The Team You'll be an integral part of our esteemed Corporate Technology Team, focused on Finance Technology. Our team operates on a global scale, driving innovation and excellence across diverse areas of expertise. As a Solution Architect, you'll play a pivotal role in high impact Corporate Technology Finance Initiatives, ensuring alignment with organizational objectives and driving impactful outcomes. This position offers the opportunity to collaborate closely with our Corporate Technology leadership team and our stakeholders. Our team thrives on collaboration, innovation, and a shared commitment to excellence. Together, we're shaping the future of technology within our organization and making a lasting impact on a global scale. Join us and be part of a dynamic team where your contributions will be valued and your potential unleashed. The Impact: Architecture Design: Lead the design of scalable, secure, and high-performance solutions tailored to FP&A and actuarial needs, ensuring alignment with business goals and enterprise standards. Strategic Planning: Partner with finance leaders to translate business objectives into technology capabilities and long-term architectural roadmaps. Platform Expertise: Provide architectural oversight and technical leadership for FP&A tools e.g., Anaplan, Oracle Hyperion, SAP BPC, Workday, Adaptive, and actuarial modeling systems e.g., Prophet, GGY AXIS, MoSes. Integration Leadership: Define integration strategies for connecting actuarial models, ERP systems, BI tools, and forecasting platforms. Data Architecture: Collaborate with data teams to ensure robust data models, governance, lineage, and availability for financial and actuarial analysis. Risk & Compliance: Ensure all solutions meet regulatory, actuarial, and internal audit requirements. Innovation & Best Practices: Stay ahead of emerging trends in financial analytics, machine learning in actuarial science, and cloud-native finance platforms. Mentoring & Leadership: Guide and mentor junior architects, solution designers, and developers; lead cross-functional technical working groups. The Minimum Qualifications Bachelor's degree in Actuarial Science, Computer Science, Engineering, Information Systems, or related technical field 8+ years in technology roles, with at least 5 years in solution architecture, including deep exposure to FP&A and actuarial functions with combination of below: FP&A Platforms: Anaplan, Oracle EPM/Hyperion, SAP BPC, or Workday Adaptive Actuarial Software: Prophet, AXIS, MoSes, or similar ERP Systems: SAP, Oracle, or Workday Data & Integration: SQL, Python, APIs, ETL tools, or Azure/AWS/GCP BI/Reporting: Power BI, Tableau, or similar The Ideal Qualifications Masters Degree in Finance, Actuarial Science, Computer Science, Information Systems, or related field Understanding of various programming languages and frameworks to design and implement solutions Experience in creating financial models to forecast and analyze performance Cloud Computing: Knowledge of cloud platforms e.g., AWS, Azure, GCP and their application in finance, including cloud-based financial systems and data storage, is increasingly important. Integration & APIs: Understanding of integration technologies and APIs to connect different financial systems and data sources is necessary for creating a seamless financial technology ecosystem. Cybersecurity & Data Security: Awareness of cybersecurity threats and best practices for protecting financial data, Emerging Technologies in Finance: Familiarity with emerging technologies in finance e.g., AI/ML, blockchain, RPA and their potential applications is crucial for driving innovation. Exceptional leadership, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and motivate teams without direct authority. Excellent time management and organizational skills, with the ability to prioritize multiple initiatives. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Lucid Chart, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8 + years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management. 3+ years of experience with BlackRock Aladdin ABOR/IBOR 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data. The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience with platforms like BlackRock AladdinOMS is highly preferred Experiene with BalckRock Aladdin ABOR implementaion is preferred Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Software Build Engineer - Core Data Platform Team, EIS Full-Time, Hybrid (Boston or Springfield) The Opportunity You will join the Core Data Platform team, which builds and maintains a suite of tools powering over 2,100 data pipelines in production across MassMutual. As a Software Build Engineer, you'll manage the cloud infrastructure that supports this platform in a fast-paced, innovative, and collaborative environment. You'll recommend and evaluate new technologies, contribute to code and patterns, and play a key role in shaping the future of data engineering at MassMutual. The Team You'll be a key part of our esteemed Core Data Platform team, focused on enabling and accelerating the delivery of new data pipelines and products. You'll help support a thriving user community of over 12 data engineering teams, located both on-shore and off-shore. Our team is technical, highly motivated, and excels at working in a fast-paced and always evolving environment with agility and resilience. We regularly collaborate to establish enterprise strategy, working closely with architecture, governance, and enterprise infrastructure teams. The Impact Design, develop, and improve build and deployment standards and processes (e.g., CI/CD, orchestration, scheduling) to accelerate delivery and ensure reliability of data pipelines. Develop and maintain core infrastructure to deliver scalable, robust, and highly available systems, directly supporting 12+ data engineering teams. Evaluate and recommend emergent technologies, tools, processes, and reference architectures, driving innovation and continuous improvement. Contribute to the design and development of new software components, enhancing platform capabilities. Define version control best practices and automate enforcement where appropriate. Improve monitoring and logging using technologies such as OpenTelemetry and New Relic, enhancing system observability and reducing downtime. Identify areas for process improvement and automation, increasing efficiency and reducing manual effort. Collaborate closely with Enterprise Infrastructure, Architecture, and Governance teams, providing mentorship to developers as appropriate. Work in an Agile development environment, attending daily stand-up meetings and delivering incremental improvements. Minimum Qualifications Bachelor's degree in computer science, engineering, or a related technical field. Cloud: 5+ years of experience working in a cloud environment (e.g., AWS) using infrastructure-as-code technologies such as Terraform or CloudFormation to provision infrastructure. Ideal Qualifications Master's degree in computer science, engineering, or a related field. Code: 2+ years of experience as a Python or Java developer. Build & Deployment: Excellent understanding of build and continuous integration and deployment tools (e.g., Github Actions, Artifactory). Communication: Excellent communication, problem-solving, organizational, and analytical skills. Design: Strong foundation in algorithms, design patterns, and writing efficient code. Workflow: Knowledge of orchestration and scheduling tools (e.g., Apache Airflow). Data: Understanding of data processing technologies such as Apache Spark and Apache Kafka. Autonomy: Able to work independently and provide leadership to small teams of developers. What to Expect as Part of MassMutual and the Team Regular collaboration with Enterprise Infrastructure, Architecture, Governance and Data Engineering teams Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Security Platform Engineering (SPE) organization seeks an experienced and detail-oriented Security Solution Architect who can assist with designing and developing security controls to support the Enterprise Cyber Security organization. This role serves as help design, implement, and enhance security capabilities across a modern enterprise technology environment. This mid level role is ideal for someone with a strong security foundation who can operate as a generalist across cloud, application, data, and platform security-while also bringing practical exposure to securing AI/ML workloads in an enterprise context. In this role, you'll collaborate with engineering teams, product partners, and enterprise architecture groups to ensure security controls are effectively embedded into new and existing solutions. You will assess designs, identify risks, recommend mitigations, and help guide secure implementation patterns that scale across the organization. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Security Platform Engineering (SPE) organization seeks an experienced and detail-oriented Security Solution Architect who can assist with designing and developing security controls to support the Enterprise Cyber Security organization. This role serves as help design, implement, and enhance security capabilities across a modern enterprise technology environment. This mid level role is ideal for someone with a strong security foundation who can operate as a generalist across cloud, application, data, and platform security-while also bringing practical exposure to securing AI/ML workloads in an enterprise context. In this role, you'll collaborate with engineering teams, product partners, and enterprise architecture groups to ensure security controls are effectively embedded into new and existing solutions. You will assess designs, identify risks, recommend mitigations, and help guide secure implementation patterns that scale across the organization. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity The Head of Enterprise Enablement Platforms is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Business Systems Analyst - Investment Management Technology (ETX) (Hybrid, Boston) Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. The Opportunity This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications. Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects. The Team You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience. The Impact: The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards. This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain. Perform analysis of business process, procedures, data and rules Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization Proven technical leadership and mentoring skills Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives Candidates must combine an attention to detail with the ability to see the big picture Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization Proficient with standard documentation tools (Lucid Chart, Excel, Word) Capable of applying knowledge to handle all but the most complex problems independently Drives continuous improvement and efficiencies beyond own scope of responsibility The Minimum Qualifications Bachelor's degree 8 + years of experience with designing and implementing complex solutions 5+ years of investment data experience with an understanding of systems and data management. 3+ years of experience with BlackRock Aladdin ABOR/IBOR 5+ years of experience with investment management systems (from front office to middle office, to back office) 5+ years of data analysis experience working with large data sets and multiple sources of data. The Ideal Qualifications Technical Skills Expert user of excel and proficient with SQL/Oracle query tools Experience with platforms like BlackRock AladdinOMS is highly preferred Experiene with BalckRock Aladdin ABOR implementaion is preferred Ability to apply technical and business knowledge across multiple business functions Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product Skilled in interacting between internal business partners, internal IT teams, and offshore partners Ability to effectively estimate time to complete design and development tasks Influence design & architecture inclusive of technical (non-functional) requirements Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal) Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications Ability to quickly learn new technologies and platforms Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities Soft Skills Self-managed and motivated individual with strong leadership skills. Excellent written, oral and presentation skills. Works with minimal oversight and proactively communicates status and risks to project leadership. Ability to work well in a team environment. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

AI Architect Mastery, Enter prise Architecture , ETX (Full-Time, Location : Boston, Springfield, New York ) The Opportunity The AI Architect will evaluate and benchmark AI capabilities, define implementation patterns for AI services, and enable MassMutual to make impactful, long-term decisions around AI-enabled business capabilities. This includes developing strategies, reference architectures, roadmaps, and patterns to drive responsible AI Adoption, Research & Development. As an AI Architect, you will be part of MassMutual's team focused on aligning AI technology strategy with business strategy and goals. You will guide the planning and design of AI capabilities to maximize their value in secure and responsible manner, using architecture strategies, blueprints, and roadmaps to standardize technology stacks and enhance AI engineering speed and agility. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is composed of Business, Application, Infrastructure, Data, and Security architecture domains. The team collaborates on enterprise-wide technology initiatives, providing a unique perspective and opportunity to partner with best-in-class architects, technologists and business leaders. The AI Architect will join this team to drive digital innovation and create a competitive advantage for MassMutual. The Impact: The AI Architect will play a critical role in designing AI solutions that enhance MassMutual's digital capabilities and customer engagement. This role involves working closely with various domains of Enterprise Architecture (EA), Research & Development, business stakeholders, IT teams, Cyber, Governance and Privacy partners to design and implement AI solutions that align with business outcomes and architectural requirements Responsibilities: Build Enterprise AI Architecture strategy and roadmaps Develop AI Reference Architectures and Guidance. Update specification and publication of AI Standards and Patterns around AI technology, development, security, privacy and observability. Build AI platform architecture and Integration Patterns, stay abreast of emerging AI technologies and integrate them into AI architecture as needed Consult on AI capabilities for business and technology platforms and ensure alignment between AI architecture frameworks and standards and overall business strategy Evaluate and lead AI architecture deliverables, perform capability assessments, and support technical evaluations for closing gaps Actively publish deliverables and utilize multi-media to educate and engage with federated solution architecture community members Partner with solution architect to document design decisions and solution architecture Partner with technology leaders, business and governance partners to identify AI risks and process issues, then provide enterprise patterns to resolve the issues Provide recommendations on problem solving, solution options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals, and processes Partner with extended enterprise architecture, enterprise cyber security, compliance, governance, privacy, business, and IT support teams to communicate and collaborate on architecture strategies, standards, and guidance Partner with AI Governance, Security and Privacy team for supporting Secure, Ethical and Responsible use of AI. Stay abreast of current and emerging AI threats and design AI architecture to mitigate them. Design capabilities for AI Governance and Observability Achieve AI architecture compliance on requirements, including, but not limited to, Colorado AI Act, global data privacy requirements, and state and federal regulations The Minimum Qualifications: Bachelor's degree in computer science, IT, system analysis, or a related technical field 8+ years of IT design and implementation experience with a minimum of two of the following (or similar) technical disciplines: AI/ML frameworks, AI/ML development and coding environments, cloud platforms, and big data technologies 5+ years involvement with solution architecture development and delivery. 5+ years of experience developing and interpreting business architecture. 5+ years of experience in building solutions on complex cloud-native products, applications, and platforms 5+ years of experience in a technology advisory role, experience working directly with any of AI, machine learning technologies, statistical systems, or big data platforms The Ideal Qualifications: Exposure to and involvement in governance and compliance regimes; a good understanding of security and privacy management. Experience working with AI Governance, Privacy requirements like Colorado Artificial Intelligence Act (CAIA). Experience supporting agile teams by providing guidance on design, opportunities, impact, and risks, taking account of technical and architectural debt Preferred experience designing GenAI solutions, with experience in MLOPS, LLM, Amazon Bedrock, Q, OpenAI, CoPilot Studio, Langchain, Data Foundry, Data Fabric. Trusted and respected as a thought leader who can influence and persuade business and IT leaders and IT development teams Technology-neutral: remains unbiased toward any specific technology or vendor choice and is more interested in results than personal preferences Displays intellectual curiosity and integrity Motivated and driven by achieving long-term business outcomes Ability to balance the long-term (big picture) and short-term implications of individual decisions Ability to work effectively in a team environment and lead cross-functional teams MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity Join an industry leading EA function within MassMutual that creates alignment between technology and business strategy. You will have an opportunity to guide the process of planning and designing capabilities to maximize the value of IT and enable the company to make high impact, long-term decisions. This will be accomplished through architecture strategies, blueprints and road maps that standardize technology stacks which create engineering speed and agility through the innovative use of data science, data analytics, cloud and API's. The EA will work with a team that embrace diversity in all of its forms, respect and have fun. The Team The MassMutual Enterprise Architecture team in the Enterprise Technology and Experience organization is seeking an outstanding Enterprise Architect (Application) to join our team. Enterprise Architecture is composed of Business, Application, Infrastructure, Technology & Design and Security architecture domains. Joining this team will give the Application EA a unique perspective and opportunity to partner with best-in-class architects on enterprise wide technology initiatives. The Impact: This role will work with the Wealth Management line of business delivery teams, engineers, application operations, product managers, and enterprise stakeholders to help deliver innovative, data-driven systems aimed at transforming the insurance industry. As part of the application architecture team, incumbents may be responsible for any of the following: Partner with senior leaders to develop and maintain the Technology strategies & roadmap focused on Wealth Management Technical evaluations and benchmarking of core application platforms, frameworks and technologies Specification and publication of standards around application design and software engineering best practices Thought leadership and active participation in conferences and research with strategic partners and academic institutions Partner with business executives and senior architects to identify data and process issues, then provide solution options and recommends options Provide recommendations on system options, risks, cost/benefit analysis, and impact on cross-domain systems, business strategy, goals and processes Engage in SA problem solving, snapshots and full architecture documents Actively publish deliverables, and utilizes multi-media to educate and engage with federated solution architecture community members Collaborate with extended enterprise architecture, business, and IT support teams to communicate architecture strategies, standards, and direction Stay abreast of emerging technologies The Minimum Qualifications Bachelors degree in Computer Science, Engineering or related Technical degree 8+ years of related IT Solutions Architecture or Technical Lead experience The Ideal Qualifications 10+ years of related IT Architecture or IT consulting experience P referred job experience includes some knowledge of Insurance and Wealth Management Experience with technology supporting: Financial Planning, Order Management, Lending, Wealth Investment Products, etc. Excellent communication, presentation, influencing and reasoning skills A team-focused mentality with proven ability to work effectively with diverse stakeholders Strong interpersonal skills, with an emphasis on the ability to effectively influence others, collaborate and partner. Understanding of the impact of IT on business results Demonstrated experience using Architecture Methodology (TOGAF, Archimate) Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one Experience in Public Cloud platforms (preferably AWS), solution design and development using Cloud-native services, and understanding of cost rationalization. AWS/Azure Cloud Certification Strong experience in Architecture and Design patterns Developed acumen in Domain Driven Design Strong experience with event streaming design and implementation using Kafka, along with web service protocols and patterns like SOAP, REST, JSON, XML/XSDs. Experience with REST API for data interchange and API-driven systems integration decoupling digital and backend systems. Track record of designing architectural reference material What to Expect as Part of MassMutual and the Team Regular meetings with the Enterprise Architecture team Focused one-on-one meetings with your manager Access to mentorship opportunities Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical nosiness with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Job Summary Develop technology strategies and roadmaps, mapping to business needs. Accountable for delivering business outcomes - strategic, operational and BAU. Lead initiatives that cross business and organizational boundaries, building effective cross-functional teams. Responsible for health of multiple work cells and agile/waterfall teams(s). Ensure portfolio cost/capability effectiveness and provide transparency to business partners. Actively participate in industry and bring insights into MM. Key Responsibilities Team Leadership: Lead, mentor, and develop a diverse team of SAP Basis administrators and SAP Security/Authorization specialists (onshore and offshore). Platform Management: Oversee administration, maintenance, upgrades, and optimization of SAP systems (ECC, S/4HANA, BW, HANA, PI/XI, Solution Manager, etc.). Security & Compliance: Ensure robust SAP security and authorization processes, including role design, provisioning, audit, and compliance across the SAP landscape. Change & Release Management: Manage change and release processes (Rev-Trac, HANA Cockpit, Solution Manager), ensuring minimal disruption and maximum reliability. Disaster Recovery & High Availability: Oversee DR/HA planning and execution for SAP platforms, including on-premises and cloud (AWS, RHEL, SLES) environments. Incident Management: Serve as the primary escalation point for critical incidents, coordinating on-call support and cross-functional resolution. Collaboration: Partner with infrastructure, application, and business teams to deliver projects, resolve issues, and drive innovation. Continuous Improvement: Champion automation, vulnerability management, and process optimization initiatives. Documentation & Best Practices: Maintain comprehensive documentation, enforce best practices, and ensure compliance with audit and regulatory requirements. Platform Assessment & Roadmap: Conduct a thorough assessment of the current SAP platform, including all Basis and Security/Authorization components. Develop a future state architecture that aligns with MassMutual's business and technology strategy. Create and maintain a strategic roadmap for the decommissioning and replacement of end-of-life tools and utilities, ensuring smooth transitions and minimal business disruption. Strategic SAP Initiatives: Lead and support the implementation of SAP S/4HANA, SAP Profitability and Performance Management (PaPM), and SAP Datasphere. Evaluate and recommend strategies for the adoption and future direction of the SAP RISE platform, ensuring MassMutual remains at the forefront of SAP innovation. Required Skills & Experience Technical Skills Deep expertise in SAP Basis administration (ECC, S/4HANA, BW, HANA, PI/XI, Solution Manager, cloud integrations). Strong background in SAP security and authorizations (role design, provisioning, audit, compliance). Experience with database administration (DB2 UDB, SAP Sybase IQ, HANA). Familiarity with change management and release tools (Rev-Trac, HANA Cockpit, Solution Manager). Knowledge of high availability/disaster recovery (HA/DR), Pacemaker Clusters, and hybrid cloud environments. Understanding of SAP infrastructure, upgrades, migrations, and performance tuning. Experience with audit, vulnerability management, and compliance processes. Demonstrated experience in platform assessment, architecture design, and technology roadmapping. Experience with SAP S/4HANA, PaPM, DataSphere, and/or SAP RISE is highly desirable. Leadership & Soft Skills Proven experience managing and developing technical teams, including remote/offshore resources. Strong project management, prioritization, and organizational skills. Excellent communication and stakeholder management abilities. Ability to drive process improvement and foster a culture of accountability and collaboration. Experience working in a regulated, audit-driven environment. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 10+ years of experience in implementation and leading SAP Platform and Security/Authorization teams. Experience in the financial services or insurance industry. Preferred Certifications SAP certifications (Basis, Security, HANA, S/4HANA, PaPM, Datasphere, etc.). About the Teams You'll Lead SAP Basis Team: Senior administrators and specialists with expertise in SAP Basis, HANA, AWS, RHEL, SLES, DB2, change management, disaster recovery, and infrastructure support. SAP Authorization/Security Team: Experts in SAP authorizations, audit, provisioning, S/4, HANA, ECC, BW, and 24x7 support. Teams are distributed across the US, Romania, and India, including both employees and contractors. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity We are seeking an experienced Vulnerability Management and Configuration Assurance Engineer to join our Vulnerability Management and Configuration Assurance team. The ideal candidate will have a deep understanding of security principles, vulnerability management and secure baseline configuration monitoring and designing, implementing, and optimizing vulnerability assessment solutions for MassMutual. As an advanced-level engineer, you will collaborate with cross-functional teams to ensure the security posture of our organization meets industry standards and regulatory requirements. The Team The Vulnerability Management and Configuration Assurance (VMCA) team is responsible for identifying, assessing, prioritizing, reporting, and continuous monitoring of vulnerabilities and configuration baseline deficiencies within our organization's infrastructure, applications, and systems. Our team plays a critical role in maintaining the security posture of the company by proactively managing vulnerabilities that could be exploited by attackers. VMCA is motivated by a shared sense of responsibility to protect the organization's assets and reputation by knowing our work directly mitigates security threats and prevents potential breaches, strong collaboration with other security and IT teams, continuous learning, innovation, and problem-solving. The culture of VMCA consists of proactive and preventative mindsets, collaboration, cross-disciplinary communication, accountability, ownership, agility, adaptability, inclusivity, knowledge sharing, and transparency. The Impact: Your key responsibilities will consist of the following to ensure digital assets are resilient against emerging threats, reducing potential financial and reputational damage from security incidents. Vulnerability Management Lead the design, implementation, and continuous improvement of the enterprise vulnerability management program. Hands on experience using automated scanning tools (e.g., Qualys, Tenable, Rapid7, Wiz) to identify, assess, report, and track vulnerabilities detected on operating systems, databases, network devices, mobile devices, and cloud services. Perform advanced vulnerability assessments across on-premises, cloud, containerized, and hybrid environments. Analyze vulnerability scan results, prioritize findings based on risk, exploitability, and business impact. Integrate threat intelligence and MITRE ATT&CK mapping to contextualize vulnerabilities and enhance prioritization. Collaborate with infrastructure and business information security officers (BISO) teams to drive timely remediation and mitigation. Identify and recommend compensating controls when immediate remediation is not feasible. Develop and maintain metrics and dashboards to report on vulnerability trends, remediation progress, and risk posture. Configuration Assurance Utilize automated compliance tools to assess and validate configuration compliance for operating systems, databases, network devices, and cloud services. Partner with IT and engineering teams to remediate configuration drift and ensure continuous compliance. Map configuration assurance controls to regulatory frameworks (e.g., NIST, CIS, ISO 27001, PCI-DSS, HIPAA). Maintain documentation of configuration standards and exceptions. Data Analytics & Visualization Leverage data analytics to identify trends, anomalies, and risk concentrations across vulnerability and configuration data. Build and maintain dashboards and visualizations using tools such as Tableau, etc. Present actionable insights to technical and executive stakeholders to support risk-based decision-making. Tooling & Automation Develop scripts and automation workflows to streamline scanning, reporting, and remediation tracking. Integrate vulnerability and configuration data into SIEM, GRC, and ticketing systems. Governance & Reporting Provide executive-level reporting and risk analysis to support strategic decision-making. Participate in internal and external audits, ensuring evidence of vulnerability and configuration assurance controls. Stay current with emerging threats, vulnerabilities, and security technologies. The Minimum Qualifications Bachelor's or master's degree in computer science, Cybersecurity, or related field. 8+ years of experience in vulnerability management, configuration assurance, or related security engineering roles. Relevant security certifications such as CISSP, CISM, OSCP, GIAC (GSEC, GCIH, GCIA, etc.) from an industry recognized certifier (e.g., SANS/GIAC, CompTIA, ISACA, ISC2, etc.) The Ideal Qualifications Hands on experience with vulnerability scanning tools and configuration assessment platforms. Familiar with advanced vulnerability management techniques such as continuous threat and exposure management and external attack surface management. Deep understanding of CVSS, MITRE ATT&CK, threat modeling, and risk-based prioritization. Experience implementing and validating compensating controls in enterprise environments. Knowledge of cybersecurity concepts and methods including secure configuration management, data protection, security monitoring, incident response, patch management, governance, enterprise security strategies, and architecture. Deep understanding of security vulnerabilities, exploits, and mitigation techniques. Strong understanding of risk analysis, vulnerability assessment methodologies, and securing baselines. Clear understanding of various operating systems (Windows, Unix, etc.,), secure configuration and build images. Experience with cloud platforms (AWS, Azure, GCP), container security (Docker, Kubernetes), and security frameworks specific to cloud environment. Familiarity with security best practices, regulatory requirements, and industry frameworks (e.g., NIST, ISO, CIS, etc.). Strong scripting skills (Python, PowerShell, Bash) for automation and data manipulation. Strong knowledge of networking protocols, firewalls, VPNs, and security measures. Strong analytical, problem-solving, communication, and technical writing skills. Excellent communication skills and ability to influence cross-functional teams. Experience working in large, complex environments. Ability to manage multiple projects and tasks effectively, with a proactive and detail-oriented approach. Able to translate complex technical issues into simple, easy to understand concepts. What to Expect as Part of MassMutual and the Team Regular meetings with the Vulnerability Management and Configuration Assurance team. Focused one-on-one meetings with your manager. Access to mentorship opportunities. Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups. Access to learning content on Degreed and other informational platforms. Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits. MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Software Build Engineer - Core Data Platform Team, EIS Full-Time, Hybrid (Boston or Springfield) The Opportunity You will join the Core Data Platform team, which builds and maintains a suite of tools powering over 2,100 data pipelines in production across MassMutual. As a Software Build Engineer, you'll manage the cloud infrastructure that supports this platform in a fast-paced, innovative, and collaborative environment. You'll recommend and evaluate new technologies, contribute to code and patterns, and play a key role in shaping the future of data engineering at MassMutual. The Team You'll be a key part of our esteemed Core Data Platform team, focused on enabling and accelerating the delivery of new data pipelines and products. You'll help support a thriving user community of over 12 data engineering teams, located both on-shore and off-shore. Our team is technical, highly motivated, and excels at working in a fast-paced and always evolving environment with agility and resilience. We regularly collaborate to establish enterprise strategy, working closely with architecture, governance, and enterprise infrastructure teams. The Impact Design, develop, and improve build and deployment standards and processes (e.g., CI/CD, orchestration, scheduling) to accelerate delivery and ensure reliability of data pipelines. Develop and maintain core infrastructure to deliver scalable, robust, and highly available systems, directly supporting 12+ data engineering teams. Evaluate and recommend emergent technologies, tools, processes, and reference architectures, driving innovation and continuous improvement. Contribute to the design and development of new software components, enhancing platform capabilities. Define version control best practices and automate enforcement where appropriate. Improve monitoring and logging using technologies such as OpenTelemetry and New Relic, enhancing system observability and reducing downtime. Identify areas for process improvement and automation, increasing efficiency and reducing manual effort. Collaborate closely with Enterprise Infrastructure, Architecture, and Governance teams, providing mentorship to developers as appropriate. Work in an Agile development environment, attending daily stand-up meetings and delivering incremental improvements. Minimum Qualifications Bachelor's degree in computer science, engineering, or a related technical field. Cloud: 5+ years of experience working in a cloud environment (e.g., AWS) using infrastructure-as-code technologies such as Terraform or CloudFormation to provision infrastructure. Ideal Qualifications Master's degree in computer science, engineering, or a related field. Code: 2+ years of experience as a Python or Java developer. Build & Deployment: Excellent understanding of build and continuous integration and deployment tools (e.g., Github Actions, Artifactory). Communication: Excellent communication, problem-solving, organizational, and analytical skills. Design: Strong foundation in algorithms, design patterns, and writing efficient code. Workflow: Knowledge of orchestration and scheduling tools (e.g., Apache Airflow). Data: Understanding of data processing technologies such as Apache Spark and Apache Kafka. Autonomy: Able to work independently and provide leadership to small teams of developers. What to Expect as Part of MassMutual and the Team Regular collaboration with Enterprise Infrastructure, Architecture, Governance and Data Engineering teams Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

Vertica Database Administrator (DBA) Data & BI Platform Engineering EIS Full time - Springfield or Boston The Opportunity We are seeking a highly skilled Vertica DBA to join our team and help support multiple Vertica EON clustered environments. This role is pivotal in ensuring the reliability, scalability, and security of our data infrastructure. The ideal candidate will combine deep technical expertise with a collaborative, solutions-driven mindset, supporting mission-critical operations and driving continuous improvement across our database landscape. Production Support & Monitoring: Provide 24/7/365 support for Vertica database systems, ensuring high availability, rapid incident response, and proactive performance monitoring across clustered environments. Database Administration: Oversee all aspects of Vertica database technology, including backup and recovery, server architecture, performance tuning, security, encryption, auditing, metadata management, optimization, statistics, capacity planning, connectivity, and other data solutions for mission-critical systems. Problem Solving & Optimization: Tackle complex business challenges related to data processing, loading, performance improvements, storage, and replication. Apply advanced troubleshooting skills to stabilize and optimize database operations. Technical Leadership: Collaborate closely with technical teams, providing expert guidance on best practices for database technology and distributed deployments. Mentor peers and contribute to a culture of knowledge sharing. Automation & Process Improvement: Design and implement automation for database monitoring and alerting. Drive continuous improvement by developing and standardizing operational procedures. Capacity & License Management: Monitor Vertica capacity planning and license management to ensure efficient resource utilization and compliance. Data Integrity & Utility Management: Maintain data integrity through effective utility and disk management procedures, safeguarding the reliability and accuracy of enterprise data. The Team Our team is comprised of two project managers and three specialized squads: DBA, BI Platform Engineering, and Cloud Engineering. Collectively, these squads include seven onshore and eleven offshore engineers, each bringing a high level of expertise to support the stability and reliability of our data and business intelligence platforms. We maintain a highly collaborative culture, unified in our commitment to operational excellence. Regardless of experience level, team members consistently demonstrate professionalism and a willingness to support one another. Through our shared dedication, we ensure robust systems and deliver exceptional service to our customers, continually striving for secure, stable, and reliable operations. The Impact: User support - We have as many as 1,500 Vertica users and many thousands more that use BI tools to access the database. User support through ticketing and a direct Slack channel highly impact user experience and satisfaction. Collaboration - Our team is highly collaborative and supportive of one and other. We celebrate success as a team and together foster a culture of continuous improvement. Monitoring and Alerting - Automated and manual monitoring of our systems help ensure availability and reliability. A Sense of Urgency - When the inevitable incidents occur, the sense of urgency demonstrated by the team helps reach our KPI and SLA goals. The Minimum Qualifications Bachelor's Degree in Computer Engineering, Computer Science, Information Systems or related technical field 8+ years of hands-on experience with Enterprise Data Warehousing. 5+ years of experience in SQL, with a track record of writing and optimizing complex queries. 3+ years of Vertica-specific database support, management, and administration. The Ideal Qualifications Proven experience supporting mission-critical applications in dynamic enterprise environments. Demonstrated expertise supporting Vertica in cloud environments (preferably AWS). In-depth knowledge of Vertica physical and logical architecture. Familiarity with optimization techniques such as projections and partitioning. Solid understanding of ETL processes, data structures, metadata, and workflow management. Strong Linux OS skills, including proficiency with tracing and performance tools. Experience with resource pool tuning for optimal performance. Innovative mindset with a passion for problem-solving and process improvement. Team-oriented approach, prioritizing collaboration and shared success. Experience with Voltage encryption solutions. Proficiency in AWS infrastructure, including: Terraform Python EC2 IAM Autoscaling Cost management Hands-on experience with New Relic for monitoring and alerting. What to Expect as Part of MassMutual and the Team Regular collaboration with Data & BI Platform Engineering Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

IT Configuration Manager , EIS - Platform Engineering & Ops, Enterprise Technology & Experience (Full-Time, Springfield, Hybrid Office) The Opportunity We are seeking a highly skilled and motivated Configuration Management Lead with deep expertise in ServiceNow to drive the strategic and operational management of our Configuration Management Database (CMDB). This role is critical in ensuring accurate, reliable, and actionable configuration data to support ITIL processes, improve service delivery, and enable informed decision-making across the organization. The Team Our Configuration Management Database (CMDB) team oversees the daily management and ongoing maintenance of the CMDB. Their responsibilities include proactively identifying and resolving issues that could impact the integrity of the CMDB, while also developing solutions to meet our dynamic business needs. By working closely with stakeholders and customers, the team ensures that users can leverage the full value of CMDB data to support organizational goals. Additionally, the team manages ServiceNow discovery processes and provides critical support for Security Operations (SecOps) practices within the organization. The Impact: You will be responsible for maintaining the integrity of CMDB data and related processes, collaborating with stakeholders and clients to identify potential enhancements and optimizations. Additionally, you will lead a team committed to achieving operational excellence and ensuring high standards of data quality, serving as a reliable resource for the organizations and functions that depend on the CMDB. The Minimum Qualifications Bachelors degree 8+ years of experience with ServiceNow and ITSM 5+ years of hands-on technical experience with ServiceNow CMDB, Discovery, Automated Top-Down Discovery , Service Mapping and ServiceGraph connectors. The Ideal Qualifications Proven experience as a Configuration Management Lead or similar role. Able to drive and support technical resources through complex solutions and problems Strong understanding of ITIL framework, especially Configuration Management and Change Management. Excellent ServiceNow CMDB troubleshooting, and data analysis skills Experience with data modeling, CI lifecycle management, and CMDB integrations. Excellent analytical, communication, and stakeholder management skills. Ability to lead cross-functional teams and manage multiple priorities. 5+ years of experience leading a Configuration Management Team Experience with ServiceNow ITSM, ITOM modules (Event Management, Orchestration, etc.). Familiarity with cloud infrastructure (AWS, Azure) and hybrid environments. Experience in regulated industries or large enterprise environments. ServiceNow certified for one or more practice relevant to the CMDB practice (e.g., Certified Implementation Specialist - CMDB or Discovery). What to Expect as Part of MassMutual and the Team Regular collaboration with the Platform Engineering & Operations Team, plus multiple Stakeholders Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

The Opportunity The Head of Enterprise Enablement Platforms is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual's core collaboration and productivity platforms-including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian-with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility. The Team You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization. The Impact: Develop and execute a 1-3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics) Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization Optimize licensing, usage, and cost efficiency through data-driven insights and automation Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption Lead change management efforts to drive user engagement and maximize ROI from platform investments Manage, coach, and motivate a global team while building a strong, diverse talent pipeline Manage vendor relationships and external partnerships Execute operational strategy with latitude in day-to-day decision-making Implement short- to medium-term strategies (1-3 years); contribute to broader strategic planning Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees The Minimum Qualifications Bachelor's degree in Technology, Business, or related field 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian) Deep understanding of AI technologies and their application in enterprise environments Experience leading platform modernization and AI transformation initiatives Strong financial acumen with experience managing large-scale budgets Exceptional communication, stakeholder management, and strategic planning skills Authorized to work in the U.S. The Ideal Qualifications Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot) Familiarity with agile, DevOps, and product management methodologies MBA or advanced degree in a relevant field Excellent facilitation, collaboration, and change management skills Strong financial acumen and data-driven decision-making Ability to work across all organizational levels and in complex environments Global travel flexibility and self-driven work ethic Excellent written and communication skills Ability to multitask, solve problems resourcefully, and work well under pressure Experience with strategic planning, business development, or stakeholder management MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.