Trigyn Technologies Inc

Immediate long term contract opportunity for Full Stack Developer with direct client in Brooklyn, NY. Trigyn's direct government client has an immediate long-term need for Full Stack Developer in Brooklyn, NY. NOTE: Need only Local Candidates for On-Site Visit. (Brooklyn, NY). Tasks & Duties: • Lead application discovery and technical assessments (frontend, backend, databases, middleware, APIs). • Evaluate legacy systems and define modernization, refactoring, and cloud migration strategies. • Architect and implement containerization solutions (Docker, Kubernetes) and cloud-native designs. • Design and implement CI/CD pipelines to support automated testing and deployments. • Modernize monolithic applications into microservices-based architectures where applicable. • Develop secure authentication and authorization mechanisms (OAuth2, SAML, IAM roles). • Implement Infrastructure-as-Code (Terraform, Ansible, CloudFormation) to enable scalable deployments. • Oversee database migration, performance tuning, and cloud storage transitions. • Implement monitoring, logging, and observability solutions (e.g., ELK, CloudWatch, Datadog). • Lead go-live activities, troubleshooting, and production stabilization. • Collaborate with Infrastructure, Security, QA, and Operations teams to ensure secure, compliant, and high-performing solutions. • Mentor junior developers and contribute to technical standards and best practices. Required Skills: • 8+ years of experience in full stack development within enterprise or cloud environments. • Strong expertise in modern frontend frameworks (e.g., React, Angular, Vue) and backend technologies (e.g., Node.js, Java, .NET, Python). • Proven experience leading cloud migration or application modernization initiatives. • Advanced knowledge of containerization and orchestration (Docker, Kubernetes). • Strong hands-on experience with AWS, Azure, or GCP services (IaaS, PaaS, serverless). • Deep understanding of CI/CD pipelines, DevOps practices, and automated testing strategies. • Experience designing microservices architectures and API-first systems. • Strong understanding of secure coding standards, identity management, and compliance requirements. • Experience with database systems (SQL and NoSQL) and performance optimization. • Excellent analytical, architectural design, and stakeholder communication skills. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate long term contract opportunity for Senior AI/ML Software Engineer. Trigyn's direct client, based out of Maryland, has a very long-term need (5-year contract) for a Senior AI/ML Software Engineer (Mainly REMOTE work but some On-site support may be required. As designated by the client, the proposed resource(s) must be able to report on-site within seventy-two (72) hours after notification). Description: The client is seeking AI/ML Software Engineer. The AI/ML Software Engineer will build software tools that incorporate AI/ML techniques to automate narrowly defined tasks with high accuracy, assist internal users with their job functions, and improve the experience external users have when interacting with the client. This includes, but is not limited to, RPA work, building or refining chatbots, incorporating AI/ML into reporting tools, building LLM agents for knowledge retrieval, deep research, translation, transcription, redaction, document analysis, document generation, agentic coding, and data processing. Minimum Qualifications: • Bachelor of Science in Engineering, Computer Science, Data Science, or Mathematics, or a related field (as determined by the client) and AT LEAST 5+ years of relevant IT experience- required. • At least three (3) years' experience in data science, machine learning, or applied AI development. • At least three (3) years' experience in software engineering, architecture, or web development. SCOPE OF WORK: System Design & Collaboration: • Work within established constraints regarding infrastructure, programming languages, and model selection • Contribute to technical decision-making related to data processing, retrieval strategies, and system integration • Collaborate with team members to define agent architectures, workflows, and system design decisions • Evaluate and select appropriate approaches for given tasks, including determining when to use LLM-based versus non-LLM techniques • Designing and building software systems that integrate AI/ML techniques to automate tasks, assist internal users, and improve user-facing services. Testing, Evaluation, and Quality Assurance: • Assist in the design and implementation of testing and evaluation pipelines for AI/ML systems • Develop unit and integration tests for AI-enabled workflows and data pipelines • Generate and utilize synthetic data to support evaluation and benchmarking efforts • Contribute to improving system performance, including accuracy, latency, and cost efficiency Deployment & Operations: • Support deployment of AI/ML applications within a hybrid cloud environment • Work with containerized applications to ensure reliable deployment and updates. • Optimize systems for environments with limited computational resources, including minimal GPU availability General Responsibilities: • Deliver production-grade systems aligned with defined requirements, while supporting iterative improvement of evolving tools • Document system designs, workflows, and technical decisions as required • Stay informed on relevant advancements in AI/ML and apply them where appropriate within project constraints Preferred skills, experience, and capabilities: Experience with: • SQL and relational database systems (e.g., PostgreSQL) • Fine-tuning small language models or embedding models • Contributing to or maintaining open-source software projects • Graph databases or graph extensions (e.g., Neo4j, Apache AGE) • Designing and implementing multi-agent or task-oriented AI systems • Embedding models, vector similarity, re-ranking, and graph retrieval techniques in RAG systems • Version control systems (e.g., Git), containerization technologies (e.g., Docker), and service-oriented architectures • Collaborating with large language models (LLMs), including both API-based integration and local deployment • Validating AI-generated outputs, mitigating hallucinations, and integrating AI tools into production service pipelines Ability to: • Understand data structures, algorithms, and clean coding principles • Select and apply appropriate techniques (LLM and non-LLM) based on task requirements • Develop and improve testing and evaluation pipelines for AI systems, including use of synthetic data • Demonstrate proficiency in Python, including the ability to develop production-grade backend services, APIs, middleware, and data pipelines. • Design and implement AI/ML systems that operate effectively on complex, inconsistent, or evolving datasets while balancing accuracy, latency, and cost (token consumption) • Collaborate with team members to define system architecture, agent workflows, and data pipelines while working in constrained environments, including limited GPU availability and predefined infrastructure Knowledge of: • Hybrid cloud environments and distributed system considerations • Threading, asynchronous processing, and queues in backend servers • React and Microsoft Teams Toolkit for developing chatbot user interfaces • Non-LLM data analysis techniques for structured, semi-structured, and unstructured data • Classical natural language processing (NLP) techniques in addition to LLM-based approaches • Data science and LLM-related libraries in Rust or other performance-oriented programming languages. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate full-time opportunity for Business Development Manager in Austin, Texas. Trigyn Technologies is an IT Services Company that has been providing staffing and solutions to the State and Local Government, as well as the private sector since 1986. Trigyn has offices in Texas, Maryland, Virginia, New York, New Jersey, and Toronto. Today, Trigyn has more than 1,500 resources deployed. Trigyn is CMMI Level 5 Certified and holds multiple ISO certifications as well as partnerships with many IT Software providers. Trigyn is hiring a full-time Business Development Manager based in Texas. Essential Duties and Responsibilities: • Serves as the lead point of contact for all customer account management matters. • Builds and maintains strong, long-lasting client relationships. • Generates and develops added-value business with existing clients to meet specified production goals. • Manages consistent growth within particular client base. • Independently makes and develops contacts with selected clients and strategic partners. • Maintains and develops positive client relationships for new and larger established existing clients, assuring all existing clients are contacted regularly to ensure customer satisfaction. • Develops need-based marketing relations by conducting office visits and social events like lunches, dinners, attending networking events, conventions, etc. • Develops customer relations including, but not limited to, sales leads, research, warm calls, qualifying leads, developing leads, and customer service. • Collaborates with recruiters and develops strategies leveraging the strength and knowledge of the recruiters to fill job requisitions successfully. • Independently develops and implements sales action plans with objectives and strategies to increase revenue and aggressively acquire new accounts. • Seeks and creates opportunities to expand business with current clients. • Grows existing accounts to full potential and generates maximum revenue on a long-term basis. • Analyzes existing and anticipated client needs and promotes company services to meet such requirements. • Exercises independent judgment in preparing and implementing sales and business development plans, sales forecasts, and strategies. • Independently formulates the overall objectives and strategy to develop a high-value relationship within all areas. • Understands prospective client's culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision-makers. • Addresses and resolves clients' concerns and issues pertaining to accounts. • Performs other account-related duties as assigned by management. • Meets annual quota. Required Skills & Abilities: • Ability to function well in a fast-paced environment and adapt quickly to changing priorities. • Ability to use independent judgment and make discretionary decisions with respect to client needs and other aspects of the sales process. • Strong interpersonal, communication, and leadership skills. • Highly proficient with social media platforms. • Team building skills. • Strong customer/client service skills. • Results-driven. • Problem-solving skills. • Strong verbal and communication skills. • Attention to detail. • Strong computer skills and experience with ATS, Microsoft Office, Excel, Word, and Outlook. Required Education/Experience: • Bachelor's degree or equivalent work experience. • Prior work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role. • Minimum of 5 years successful sales or client relationship management experience. • 2 plus years of previous experience in IT staffing or projects. • Proven success in a Business to Business (B2B) sales capacity. • Experience in dealing with key stakeholders at all levels of an organization. • Experience delivering client-focused solutions to customer needs. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate long term contract opportunity for Software Developer/Engineer with direct client in Philadelphia, PA. Trigyn has a long-term contract opportunity for Software Developer/Engineer with our direct client - a major utility services firm based in Philadelphia, Pennsylvania (Hybrid). Details on the role are listed below: Consultant Requirements - On-Prem LLM & Vector DB Implementation Core Experience: • Hands-on experience deploying open-source LLMs such as Meta Llama 3 and Mistral / Mixtral in on-prem or private environments • Strong proficiency in Python for LLM inference, prompt engineering, and integration • Experience with CPU-based inference, model quantization, and performance tuning Vector Databases & RAG: • Practical experience with open-source vector databases such as Qdrant, Chroma, Milvus, or Pgvector • Proven implementation of Retrieval-Augmented Generation (RAG) pipelines • Experience generating and managing embeddings and metadata filtering Security & Governance: • Understanding of data privacy, air-gapped deployments, and enterprise security requirements • Experience implementing access controls and audit logging Nice to Have: • Experience with LangChain or LlamaIndex • Exposure to Rust, Go, or C++ for high-performance services • Familiarity with Docker and Kubernetes for on-prem deployments • Knowledge of inference frameworks (e.g., vLLM, llama.cpp, Hugging Face Transformers) • Prior work in regulated or enterprise environments Deliverables: • Reference architecture and deployment guidance • Working prototype (LLM + vector DB + RAG) • Documentation and knowledge transfer to internal teams. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate contract opportunity for Enterprise Vendor / Project Management Specialist with direct client in New York, NY. The resource is required to have the following professional and technical qualifications. Only the applicants who hold these qualifications will be shortlisted and contacted. Academic Qualifications: • University degree (Master's degree or equivalent) in a business or technical field such as Vendor & Project Management, Business Administration, Engineering, Information Technology or a related field. • A first-level university degree in combination with qualifying experience is acceptable in lieu of the advanced university degree • Professional certifications in Vendor / Procurement Management (CIPS, CPSM, or equivalent) is required. • Professional certifications in Project Management (e.g. PRINCE2, PMP, MSP, or equivalent) is highly desirable. Experience: • At least five (5) years of Vendor and / or Project Management experience • At least three (3) of those years in a global financial management institution • Specific experience managing vendor risk and performance assessments, as well as managing contracts and sourcing initiatives. • Specific experience managing projects with a recognized project management methodology. • Experience designing reports and dashboards using modern business intelligence and reporting tools (preferably Microsoft Power BI) is highly desirable • Effective verbal and written communication skills • Strong time management and problem-solving / analytical skills • Experience with Third Party Risk Management tools and / or Project Management tools is desirable Language and other skills: • For this position, advanced English is required • Demonstrated ability to draft clear and structured written outputs, deliver coherent presentations, and participate effectively in professional discussions, adapting communication to diverse audiences. Compliance of the organization's Core Values: Professionalism • Demonstrates proven ability to coordinate complex, multi-stakeholder projects/vendors/contracts by ensuring that timelines, deliverables, and workflows are clearly defined, documented, and adhered to throughout the framework lifecycle. • Applies strong knowledge of project management and supply chain methodologies, including gathering requirements, documentation control, progress tracking, and structured stakeholder engagement. • Exercises sound analytical and problem-solving skills to support the design, enhancement, and implementation of systems of moderate complexity, with an understanding of front-office business processes. • Produces high-quality output under pressure while maintaining accuracy and attention to detail; remains calm and effective in stressful or time-sensitive situations. • Shows pride in work and achievements, demonstrates professional competence, and maintains a result-focused work ethic. Planning and Organizing • Reviews and assists managers in developing clear and achievable plans aligned with objectives and adapts priorities in response to operational needs. • Identifies and sequences activities, determines required resources, and ensures appropriate time allocation for each task. • Anticipates risks and constraints, develops contingency plans, and takes corrective actions to keep work on track. • Monitors progress against established plans, adjusts schedules when required, and ensures efficient and timely implementation of activities. Accountability • Takes ownership of assigned responsibilities and delivers outputs in accordance with established standards of quality, cost, and time. • Reviews documents adhere policies, procedures, governance requirements, and reporting standards. • Accepts responsibility for own actions and proactively addresses issues or delays by identifying solutions and communicating updates to stakeholders. The detailed responsibilities of the selected candidate are as follows: Enterprise Vendor Management Support • Review and finalize Standard Operating Procedure for vendor assessments, contract management, and related processes. • Enhance vendor management templates incl. adding an exit strategy clause and AI risk assessment category. • Maintain and update the SharePoint repository and Intranet page to centralize all relevant documents (incl. SOPs, templates, vendor / contract documentation, etc.) • Develop PowerBI dashboards to track vendor's risk, issues, lessons learned, contract's activities, and overall KPIs / KRIs for the function • Lead project to assess, select, implement a vendor management solution Enterprise Project Management Support • Ensure EPM governance compliance and documentation and tools are updated • Review, update, and develop Standard Operating Procedures (SOPs) as needed • Enhance SOPs and templates to strengthen in-take management, benefits realization, (including building a Benefits Register), project risk management (in coordination with Operational Risk Team) • Maintain and update the SharePoint repository and Intranet page to centralize all relevant documents (incl. SOPs, templates, project documentation, etc.) • Develop PowerBI dashboards to track project's key decisions, benefits, risks, issues, lessons learned and overall KPIs / KRIs for the function • Lead project in assessing, selecting, and implementing a project management solution supported with checklists, operating procedures. • Define a glossary of tailored project / program management AI Copilot prompts Other duties • Provide meeting support, including scheduling, coordinating with stakeholders, facilitating discussions, tracking minutes / decisions / actions, and following up • Assist with the implementation and tracking of the budget, purchase orders, and invoice processing as relevant • Support the team with any other ad-hoc tasks, as required. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate contract opportunity for PM/Business /Data Analyst with direct client in New York, NY. Trigyn's direct government client has an immediate need for a PM/Business /Data Analyst in New York, NY. The details of the opportunity are below. Essential Job Functions: • Seasoned analyst with years of experience in utility/energy field • Understanding & Analytic background/experience in utility modeling and forecasting • Understanding of Utility Market (i.e. Energy/Commodity Options market) and impact analytic • Unique understanding of energy impact on government sector • Specifically understanding of key partners NY Power Authority, Con Edison, National Grid, Department of Environmental Protection (DEP; NYC Water), etc. • Understanding on functions of Utility Management firm (AvidXchange (Utility Billing Software and/or have experience working with consulting firm. • Understanding of impact on residential market, various alternative energy tech (solar, heat pump, etc.) Daily Duties/Tasks: • Review & perform data validation of utility data (consumption, expense, detail utilization review) • Daily review & monitoring of utility market data (i.e. Energy/Commodity Options market) and modeling & forecasting) • Data Analysis - Analyzing utility usage data, identifying trends, and generating reports • Testing and maintaining billing systems and other administrative tasks. NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate long term contract opportunity for Telecom / Voice Analyst with direct client in Arlington, VA. Trigyn's direct govt. client has an urgent long-term contract opportunity for a Tier 2 Voice Analyst in Arlington, VA (Remote/Hybrid). NOTE: This position is primarily REMOTE, however onsite work will be occasionally required. Description: This position will be responsible for Tier 2 operational support, including triage, escalations and projects. This role is a part of the voice services program under the Unified Communications team within the Customer Experience division in client's Department of Technology Services (DTS). The portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services. Duties include: • Supporting day-to-day operations for the cloud and on-premise voice services • Providing Tier 2 support for issues related to the voice systems and related integrations • Serves as point of facilitation for the client's managed services provider for triage and escalations • Coordinating with internal teams (ex. cabling, network, security, endpoint, etc.) for hardware, infrastructure and service issues • Generating operations and analytics reports • Working with help desk, end users and client's managed services provider • Evaluating new products and services • Leading small projects and upgrades • Providing technical support on larger operational efforts and project implementations • Developing operational documentation • Conducting end user training Qualifications: • Requirement - At least 5-7 years of telecommunications and networking experience with technologies such as PSTN, VoIP, call centers, IVR, UCaaS, CCaaS, SIP, SBCs, QoS, cloud • Requirement - Direct experience with Cisco Call Manager and Teams Phone • Preference - Direct experience with Five9 or similar CCaaS product a plus • Preference - Experience working in federal, state or local government a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate long term contract opportunity for Senior Azure Cloud Engineer with direct client in Philadelphia, PA. Trigyn has a long-term contract opportunity for Senior Azure Cloud Engineer with our direct client - a major utility services firm based in Philadelphia, Pennsylvania. Details on the role are listed below: Description: We are seeking a Senior Azure Cloud Engineer to operate, enhance, and expand our existing Azure environment. This role will take ownership of day-to-day Azure infrastructure operations while driving improvements, supporting new projects, and making sound architectural decisions. Responsibilities: • Operate and maintain the existing Azure landing zone and subscription structure • Ensure high availability, performance, and reliability of Azure workloads • Manage core services including networking, compute, storage, identity, and monitoring • Serve as the primary Azure subject matter expert • Design and implement new Azure infrastructure as business needs arise • Extend and evolve the current landing zone architecture • Lead infrastructure components of application deployments • Evaluate new Azure services and recommend adoption where appropriate • Make architectural decisions aligned with best practices and long-term scalability • Partner with security teams on hardening initiatives • Manage Azure networking including VNet peering, private endpoints, NSGs • Automate operational tasks using PowerShell or Azure CLI • Standardize deployment patterns and documentation • Manage Azure Monitor and Log Analytics • Implement proactive alerting and health monitoring • Manage budgets, reservations, and cost reporting Required Skills: • 6-8 years of overall infrastructure experience • 4+ years of hands-on cloud (MS Azure specifically) experience in production environments • Experience operating and improving an existing Azure landing zone • Strong Azure networking knowledge (VNet peering, VPN, Private Endpoints, NSGs) • Experience with Azure Policy, RBAC, and governance frameworks • Infrastructure as Code experience (Terraform strongly preferred) • Strong PowerShell or Azure CLI automation skills • Experience supporting hybrid cloud environments • Strong troubleshooting and problem-solving skills • Monitor server performance, diagnostic tests, and failovers. • Collaborate with different teams to troubleshoot applications. • Participate in disaster recovery exercises • Administer and maintain hybrid identity solutions (Entra ID / Azure AD Connect) and cloud-only identity environments. • Provide administration and policy management for Microsoft 365 services including Exchange Online, Teams, and Intune. • Experience with managing devices and policies in Intune. • Lead Office 365 projects as the primary contact for technical support. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate contract opportunity for SENIOR ACCESSIBILITY QA with direct client in St. Paul, MN. Trigyn's direct client is looking for Accessibility QA Analyst with strong WCAG 2.1/2.2 AA experience for contract assignment in St. Paul, Minnesota. The details of the opportunity are below. Description: The client is looking for a SENIOR Seasoned Accessibility Quality Assurance (QA) with strong accessibility expertise to support ongoing testing efforts. This position is critical to ensuring continuity of both accessibility and general QA activities with minimal ramp-up time. The selected candidate will be expected to contribute immediately, supporting both accessibility-focused testing and broader QA functions based on project priorities. Accessibility is a key area of focus due to upcoming compliance timelines, requiring a resource with demonstrated experience in accessibility standards and the ability to work independently without extensive direction. In addition to accessibility responsibilities, the QA Analyst will support day-to-day quality assurance activities, including test execution, identification of testing gaps, and overall quality validation as applications continue to evolve. This role will be responsible for: • Performing accessibility testing using WCAG 2.1/2.2 AA standards • Using screen readers (NVAD/JAWS) and keyboard navigation to validate user experience • Logging clear, actionable defects, including guidance for developers on how to fix • Retesting and validation of fixes to make sure issues are fully resolved • Supporting functional, regression, and exploratory testing as needed • Jumping between accessibility Qualifications and Skills: • Solid QA experience, including functional and regression testing • Strong hands-on experience with accessibility testing (WCAG 2.1/2.2 AA) • Experience using screen readers, both NVDA and JAWS • Understanding of how accessibility issues show up in code (HTML, ARIA, etc.) • Ability to clearly explain issues and provide directions on how to fix them • Comfortable working independently and staying on track without close supervision Preferred Qualifications: • Experience working in Agile environments • Familiarity with tools like axe DevTools or similar • Experience working with teams that are still building their accessibility knowledge • Ability to switch between different types of testing without losing momentum. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate long term contract opportunity for Telecom / Voice Engineer with direct client in Arlington, VA. Trigyn's direct govt. client has an urgent long-term contract opportunity for a Voice Engineer in Arlington, VA (Remote/Hybrid). NOTE: This position is primarily REMOTE, however onsite work will be occasionally required. This position will be responsible for the engineering and analytical tasks and activities associated with areas within the telecommunications function, including implementation, diagnostics and operational support. This Sr. Voice Engineer role is a part of the voice services program under the Unified Communications team within the Customer Experience division in Department of Technology Services (DTS). The client's portfolio of voice products includes Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy voice services. Duties include: • Configuring, testing, deploying, maintaining and troubleshooting cloud and on-premise telecom solutions and services • Monitoring system performance and call quality, and leading efforts resolve performance issues • Integrating third party applications with Teams Phone, Five9 and other County voice services • Assessing impacts and risks of both scheduled and unplanned service updates and alerts • Serving as technical subject matter expert for large technical initiatives • Providing Tier 3 response and support for complex service impacting incidents and problems • Working closely with internal staff (ex. security, network, AD) and managed services provider for solution implementation and issue resolution • Recommending, evaluating, developing and recommending new products to enhance service offerings • Leading implementation of changes to existing solutions • Reviewing and approving technical changes submitting through formal change management process • Contributing to the development of the long-term strategy Qualifications: • 10 years of telecommunications and networking experience with technologies such as PSTN, VoIP, call centers, IVR, UCaaS, CCaaS, SIP, SBCs, QoS, cloud • Direct experience with Cisco Call Manager and Teams Phone • Preference - Direct experience with Five9 or similar CCaaS product • Preference - Experience working in federal, state or local government. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate long term contract opportunity for Data Developer. Trigyn's Direct Client based out of Arlington, VA has a LONG-TERM contract assignment (REMOTE)! Requirement is for a Data Developer with strong AWS/Redshift/ and SQL Server/ SSIS. The Department of Technology Services seeks a Data Consultant to work in the Application Development and Data Management team. Responsibilities of the team include building ETL scripts to support data warehouse and performing data management tasks to enable data sharing for external and internal use. Will serve as a key interface between the DTS and other departments and must have demonstrated the ability to communicate and discuss business issues with technical and non-technical audiences at all organizational levels. The Data Consultant will work closely with the technical manager and key stakeholders to implement data strategies and promote data management best practices for use across the organization. REQUIREMENTS: Need a data developer with experience in AWS/Redshift/SQL Serer/SSIS and development skills in Node/DBT/Python. Job is 100% data driven and development to convert logic from many existing SSIS jobs and rewriting in node/python/dbt . • Develop database solutions to securely store and retrieve County information utilizing Amazon Web Services, (AWS) data warehouse and data lake architecture • Rewrite SSIS packages to a modern framework using Node, DBT, Python • Analyze existing package to help plan and develop roadmap for code conversion • Perform data testing and data quality checks • Analyze and recommend performance improvements to Redshift Datawarehouse • Extend and apply security for data warehouse usage. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate long term contract opportunity for Middleware Engineer with direct client in Brooklyn, NY. Trigyn's direct government client has an immediate long-term need for Middleware Engineer in Brooklyn, NY. Tasks & Duties: • Conduct a detailed inventory of existing middleware components including IBM Integration Bus (IIB), App Connect Enterprise (ACE), Apache, IBM DataPower, and IBM MQ. • Identify all dependencies and integrations with upstream/downstream systems to support seamless migration planning. • Configure certificates, queues, endpoints, and policies for platforms like IIB, ACE, MQ, and DataPower. • Perform end-to-end testing and validation of middleware services for performance, availability, and resilience in the new infrastructure. • Perform health checks using monitoring tools and logs. • Participate in cutover activities including DNS updates, configuration changes, service restarts, and sanity checks. Required Skills: • 8+ years of experience in full stack development within enterprise or cloud environments. • Strong expertise in modern frontend frameworks (e.g., React, Angular, Vue) and backend technologies (e.g., Node.js, Java, .NET, Python). • Proven experience leading cloud migration or application modernization initiatives. • Advanced knowledge of containerization and orchestration (Docker, Kubernetes). • Strong hands-on experience with AWS, Azure, or GCP services (IaaS, PaaS, serverless). • Deep understanding of CI/CD pipelines, DevOps practices, and automated testing strategies. • Experience designing microservices architectures and API-first systems. • Strong understanding of secure coding standards, identity management, and compliance requirements. • Experience with database systems (SQL and NoSQL) and performance optimization. • Excellent analytical, architectural design, and stakeholder communication skills. • Typical Tools & Technologies: • IBM IIB / ACE, IBM MQ, IBM Integration Toolkit, IBM DataPower • Java/J2EE, ESQL, XML/XSD, SOAP/REST, Oracle SQL/PLSQL • IBM MQ Explorer, SSL, Git, Azure. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate contract opportunity for an IT / Hardware Install Technician with direct client in Baltimore, MD. Trigyn's direct government client has an immediate need for IT / Hardware Install Technicians in Baltimore, MD. The particulars of the opportunity are below: Roles and Responsibilities: We are seeking highly motivated, entry-level IT / Hardware Install technicians to assist with disassembling and reassembling computer equipment, and cabling while client replace floors in the building. • More than 2 years of experience in related IT/Hardware Install, configuration, reassembling and disassembling. • Good Understanding of cabling. • PC moves, setup/tear down of devices. • Install and configure printers, copiers, and scanners. • Install and mount Monitor's, ceiling mounts, arm mounts etc. • Install hardware, boxing equipment, moving equipment, set up and tear down of equipment. Ability to work independently. • Must be able to lift 40 - 50 lbs. • CompTIA Certifications are nice to have for this role. BALTIMORE CITY RESIDENTS ARE ENCOURAGED TO APPLY! TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate contract opportunity for SAP Systems Engineering Specialist with direct client in New York, NY. This position will serve to reinforce the ERP Project's capacity in respect of Systems Engineering, specifically concerning the ongoing design, build, deployment, maintenance and optimization of the organization's SAP ERP system covering both the various SAP systems and applications part of the On-Premise landscape as well as the integration of select SAP Cloud applications and solutions. Reporting to ERPSD Basis staff, the SAP Engineering specialist will support the following major work areas: • Provide technical expertise and support work in respect of the ERP's on-premise SAP landscape, such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Provide architecture and design assessment for the implementation of SAP Cloud-based solutions in integration with On-premise SAP systems, following SaaS/Paas models and relevant industry best practices. • Assists across the spectrum of the ERP's production support work, including upgrades, system/component installation, installation of patches and Support pack stacks, landscape maintenance, HANA administration & security and transport management. • Supports the effective optimization of SAP NetWeaver security standards to ensure secure communication between distributed systems, with SAP data storage and network security, inter alia. Specific task areas: SAP System Engineering, Basis administration and Production support operations: • Support SAP Basis workstream activities including, but not limited to, performing transports, landscape and instance maintenance, client copies, system refreshes, system installation, support pack stack upgrades, software release management, problem determination, resolution and incident management • Lead and execute SAP HANA upgrades in complex MCOS and high-availability landscapes, working experience with HPE ServiceGuard is a plus. • Demonstrate in-depth expertise in SAP IDM and SRM/MDM platform administration, including installation, configuration, upgrades, repository management, and integration with enterprise identity services. • Manage SAP MDM 7.02 components and ensure seamless integration with SAP NetWeaver Portal, SRM, and PI systems. • Possess in-depth knowledge of SAP Solution Manager in order to support ChaRM setup, retrofit processes, Focused Run configuration, system monitoring, and job monitoring capabilities. • Assist with Redwood RunMyJob for SAP ABAP systems, including installation, upgrades, job scheduling, queue setup for system maintenance, queue monitoring, and advanced troubleshooting. • Engage with the ERP's functional team to drive system performance monitoring, testing and tuning as required, including with respect to SAP cloud integration with On-premise. Technical Architecture of SAP Cloud with SAP On-premise Landscapes and Applications: • Support and maintain infrastructure platform, network, security and storage components in a cloud environment working with VMWare, Storage subsystem, Network components such as Load Balancer, Secure Socket Layer communication, VPN etc. • Design and support of High Availability/DR Solutions and Backup and Recovery solutions for enterprise applications and database in a public, private or hybrid cloud environments. • Assess the architecture and best practices for the integration of SAP Cloud solutions with the SAP On-premise Umoja solution. • Support the actual engineering and integration of On-premise SAP solution with cloud-based solutions provided by 3rd party vendors like Azure, AWS and Google Cloud Platform. • Lead the planning of possible migrations of On-premise systems into SAP's Cloud infrastructure and assist in the implementation. • Lead technical aspects of SAP Cloud-based solutions regarding data protection, SSO solution for external applications SAP Business Technology Platform • Design and architect end-to-end solutions for SAP BTP including application setup and integration with cloud and on-premises application. • Assist with producing technical specifications and architecture diagrams. • Configure identify authentication and provision services using SAP IAS/IPS. Implement OAuth2, JWT, SSO (principal propagation) • Configure and administer SAP BTP subaccounts, Cloud Connector integrations, hybrid connectivity setups, and associated authorization frameworks. Security SAP NetWeaver System, Network, Applications, Data • Enable SAP applications for internet facing solutions by designing and implementation of SAP network security standards between SAP systems using Secure Network Communication (SNC) and SSL (Secure Socket Layer) technologies. • Design solution to protect data, filesystem and backup using encryption. • Analyze and apply SAP Security Hot News and Patches Qualifications and experience: • A minimum of 12 years of specific experience with SAP Basis and SAP Systems engineering technical work, including architectural roadmaps and end-to-end execution of upgrades, migrations, performance optimization and technical integration such as, but not limited to, SAP ECC, SRM, HANA, BW, SLT, BOBJ, PI, TM/EM, CRM, BPC, IBP, Fiori, Portal. • Experience shall include at least 5+ years of HANA administration HA and DR . • Experience shall include system sizing and performance optimization as well as the connecting points of the same with hardware and Infrastructure-related components. • Working experience of BTP Integration Suite, SAP Build Apps/Process Automation, Cloud connector • Working experience with VMWare and Linux. • At least one full life cycle S/4HANA implementation/migration experience of SAP Cloud solutions (PaaS/SaaS) including technical evaluation, roadmap planning (readiness/simplification remediation), architecture integration design, migration and deployment of SAP solutions to Cloud environment (AWS, GCP or Azure) • Security experience shall include hands on experience to architect authorization in Application and HANA DB layers along with managing audit requirements. End to End full SAP HANA life cycle security implementations experience would be a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate contract opportunity for Sr. Systems Engineer with direct client in Baltimore, MD. Trigyn's direct client has contract opportunity for Sr. Systems Engineer in Baltimore, MD (HYBRID). The particulars of the position are as follows. Description: The department is seeking Sr. Systems engineer - Microsoft 365 to develop solutions for e-mail and collaboration tools as well as handle day-to-day operations within the division. Sr Systems Engineer - Microsoft 365 responsibilities may include but are not limited to: • Develop and implement new solutions in the E-mail collaboration space using best practices and industry standard methodologies. • Participate in various projects impacting the E-mail collaboration space. • Develop automations for routine tasks and special projects. • Develop and implement various integrations between applications/processes that need to work with the E-mail collaboration environment. • Interface with internal and external stakeholders to obtain buy-in to ideas, solutions or projects. • Develop and present relevant KPI's and/or reports to Sr. leadership on a regular basis. • Develop and review documentation of systems and processes. • Troubleshooting issues in Outlook configuration, Calendar delegations, shared mailbox access issues post-migration, Autodiscover issues, Email tracking, Meeting errors, Schedule delay delivery, Email restoration, online-archive, etc. • Troubleshoot Teams issues - Queries on Sites/Channels, Apps integration, Site restorations, Teams/Channel permissions, Teams calendar issues, etc. • Manage e-mail archive solutions such as Quest Archive Manager. • Handle Client Escalation / Priority issues • Mentor Jr. Staff in technical proficiencies. Minimum Education and Experience Requirements • Bachelor's degree in computer science or related field. • 2+ years of experience designing and implementing on-prem and cloud-based e-mail and Collaboration solutions. • 8+ Years of experience in managing the Exchange & Microsoft 365 platform services in a hybrid environment. • Excellent verbal and written communication skills. • Previous IT work lead experience is preferred. • Previous IT experience in government is preferred. Equivalencies: • An equivalent combination of education and experience. If degree is unrelated to IT, then specialty IT experience is required. Advanced technical credentials may be substituted for six months of experience or education. Multiple certifications may receive additional credit towards education/experience. Licenses, Registrations and Certificates: • Certifications in this field are a plus. Required Skills, Knowledge and Abilities: • Expert knowledge of Microsoft 365 products and solutions. • Hand-on experience in configuring Single Sign-on for SaaS & Hybrid applications • Expertise in M365 Copilot deployment and support. • Experience managing directory sync into Azure AD and deep knowledge of Azure AD Sync for Federation, authentication, SSO, and directory sync with Azure AD • Deep Knowledge of e-mail filtering tools such as Cisco IronPort. • Expertise in Microsoft Purview and Collaboration tool Security. • Expert knowledge with scripting tools such as PowerShell & MS Graph. • Ability to troubleshoot and resolve Level 3 incidents. • Experience securing both on-prem and cloud-based e-mail and collaboration services. BALTIMORE CITY RESIDENTS STRONGLY ENCOURAGED TO APPLY. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.

Immediate contract opportunity for Lead Business Analyst with direct client in Baltimore, MD. Trigyn's direct client has a contract opportunity for Lead Business Analyst in Baltimore, MD (Hybrid). The particulars of the position are as follows. NOTE: • Only Local Candidates preferred (in and around Baltimore, MD area). • Must have "hands-on" experience with User Stories and know the progression in building User Stories with the customer and their workflows. (must be demonstrated in the resume). Description: The Lead Business Analyst will champion the analysis of complex business processes, documenting cross agency workflows, identify opportunities, and establish deep collaboration with the technical teams on delivering solutions. The ideal consultant will have strong analytical skills, some overlap into the Software Engineering (DevOps) practice, as well as some overlap into the Change Management practice. Primary responsibilities may include but are not limited to the following: • Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff. • Be responsible for translation of customer requirements into comprehensive User Stories, acceptance criteria and recommending appropriate solutions. • Help build and document specifications for development. • Update and maintain Requirements Traceability Matrix. • Support gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact. • Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes. • Work with the clients to demonstrate the changes to the system to ensure all relevant business needs are addressed. • Develop training materials and provide training in one-on-one or classroom environment. • Manage multiple competing priorities through effective organization and communication. Leadership Responsibilities: • Attend meetings with clients and internal team. • Coordinate Delivery Team tasks and assignments, monitor team/tasks progress. • Create, review, facilitate discussions related to requirements. • Support System test, regression test, smoke test. • Review of Help Desk tickets and responses when needed. • Support Planning and conduct of end user training sessions. Prepare training materials. • Prepare and review outreach emails and review outreach user list. Track outreach activities. • Write and review process and procedure documentation. Monitor use of SOPs. • Support Weekly Agile Release Train Status Meetings to provide updates on team/sprint status Minimum Education and Experience Requirements: • Must have solid "hands-on" experience with User Stories and know the progression in building User Stories with the customer and their workflows. • Bachelor's Degree or higher in technology-related field or relevant experience in implementing software • 8 or more years of experience as an Analyst. • Understanding of business analysis principles, processes, techniques, and workflows. • Ability to develop and prepare use cases, functional specifications, and technical requirements. • Ability to understand and represent the needs of the end user in a software development environment. • Strong Microsoft Office skills (Word, Excel, PowerPoint). • Excellent written and verbal communications. • Strong consultative and advisory skills. Equivalencies: • An equivalent combination of education and experience. Required Skills, Knowledge, and Abilities: • Local government experience is preferred but not required. • Excellent problem-solving and analytical skills. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.