Mindlance

Job Title: Senior Site Reliability Engineer Location: (City, State & Zip code): Louisville, KY, United States Hybrid - 50% Remote Duration: 10/19/2026 - 04/18/2027 Pre-Screening Question: Do you have 6+ years of IT infrastructure experience, including 3+ years focused on Site Reliability Engineering, cloud architecture, or platform engineering? Do you have hands-on experience with AWS, Azure, Kubernetes, Terraform, and GitLab CI/CD? Do you have experience with SLOs, SLIs, error budgets, automation/scripting, enterprise networking, and building internal tools or API integrations?

Job Description Job Description This position requires a hands-on individual with experience installing and supporting data center infrastructure. The ideal candidate will be comfortable working in a fast-paced, mission-critical environment and performing physical installation and maintenance tasks. Key Responsibilities & Requirements: Perform the physical installation, relocation, and removal of data center equipment, including servers, network switches, storage systems, racks, and structured cabling. Install, label, and troubleshoot copper and fiber optic cabling. Travel to company data center and colocation facilities as required. Support a 24x7x365 operation, including the ability to work various shifts, weekends, holidays. Safely lift and move equipment weighing up to 50 pounds. Work comfortably and safely on ladders and in raised floor or overhead cable environments. Follow established safety procedures and data center operational standards while performing all installation and maintenance activities. Demonstrate strong attention to detail, organizational skills, and the ability to work independently or as part of a team in a production data center environment. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. "

Job Description Job Description We are seeking a highly skilled Hybrid Infrastructure Administrator to manage, maintain, and modernize our enterprise infrastructure across both on-premises and cloud environments. The ideal candidate will possess deep expertise in traditional systems administration, including servers, virtualization, networking, storage, Active Directory, and firewall management, while also demonstrating hands-on experience with public cloud platforms such as AWS. This role is responsible for ensuring the reliability, security, scalability, and performance of enterprise infrastructure supporting critical business operations. The successful candidate will have experience designing, implementing, and supporting hybrid infrastructure solutions that integrate on-premises systems with cloud services. Strong expertise in Client, infrastructure automation, Infrastructure as Code (IaC), vendor management, and project delivery is highly desirable. The ideal candidate is a self-starter with excellent technical, analytical, and communication skills who can effectively support operational requirements while driving infrastructure modernization initiatives. " Administer, maintain, and troubleshoot on-premise server infrastructure, including Windows and Linux servers. " Manage and configure network components, ensuring optimal performance, reliability, and security. " Implement and manage firewall rule configurations to maintain a secure network environment. " Monitor and maintain system health, ensuring high availability and performance of critical resources. " Perform server operating system upgrades and manage vendor patching. " Collaborate with the IT team to design, implement, and maintain virtualized environments using Client. " Administer and support hybrid cloud environments, including AWS, GCP, Azure, and related cloud services. " Design, deploy, and maintain cloud infrastructure, networking, security controls, and monitoring solutions. " Develop and implement automation scripts and Infrastructure as Code (IaC) solutions to streamline system administration and provisioning tasks. " Strong understanding of cloud networking, identity management, security, monitoring, backup, and disaster recovery concepts. " Experience with Infrastructure as Code (IaC) tools such as Terraform, AWS CloudFormation, ARM/Bicep, Ansible, Pulumi, or similar technologies. " Proficiency in scripting and automation using PowerShell, Bash, Python, or similar languages. " Strong knowledge of network configuration and management, including firewall administration. " Experience administering Active Directory, domain controllers, and Group Policy. " Experience with SonicWall and Palo Alto firewalls. " Knowledge of storage solutions including Isilon, Vblock, VxRail, Data Domain, and Avamar. " Excellent troubleshooting, analytical, and problem-solving skills. " Ability to work independently and collaboratively within a team environment. " Strong organizational, communication, and documentation skills. " Experience managing third-party vendors and service providers. " Demonstrated project management experience, including planning, execution, and delivery of infrastructure initiatives. " Strong soft skills, including the ability to communicate technical concepts effectively to both technical and non-technical audiences. " Proactive, self-motivated attitude with a commitment to continuous learning and improvement. " Experience implementing Infrastructure as Code (IaC) and DevOps practices in enterprise environments. " Experience with CI/CD pipelines and automation frameworks. " Strong expertise supporting enterprise on-premises infrastructure, including Windows Server, Linux, Active Directory, DNS, DHCP, storage, virtualization, and networking technologies. " Hands-on experience administering Client virtualization technologies. EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Description Job Descriptions: In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering. Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5+ years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Provide L2 operational support for managed file transfer platforms such as Axway SecureTransport (AXST), Connect:Direct/NDM, Secure Proxy, or similar tools (training provided). Review and respond to L1 monitoring alerts and ServiceNow incidents within defined SLA timelines. Execute runbook-driven tasks such as service restarts, workflow checks, certificate renewals, and production request validations. Assist in incident triage, initial troubleshooting, and escalation to ensure platform stability. Support platform health monitoring, performance checks, and proactive identification of potential issues. Maintain and update runbooks, documentation, and process steps to ensure operational accuracy. Participate in daily operations calls and collaborate with cross-functional teams to support platform stability and service delivery. Follow change management standards, including executing approved ServiceNow Changes, CTASKs, and SCTASKs. Contribute to ongoing operational improvements and help reduce manual effort through standardization." Required Skills: Ability to interact with all levels of an organization, including leadership. Strong team or technical experience strong verbal, written interpersonal communication skills. 2+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent 1+ years of Strong Technical Troubleshooting skills 1+ years Working knowledge of application monitoring tool like Splunk, AppDynamics, Grafana, Prometheus. 1+ years of Root Cause Analysis of problem issues. Desired Skills: 6+ months of experience working with HTTPS, HSH, and SHS protocols, including validating secure connections, Experience with reviewing certificates, or supporting encrypted data transfer workflows. Exposure to managed file transfer tools such as Axway SecureTransport, Connect:Direct/NDM, or SFTP platforms. Foundational understanding of networking concepts, including SFTP/FTP basics, TCP/IP, port testing, and certificates. Experience communicating technical issues clearly, demonstrated through support interactions, group projects, or ticket documentation Ability to produce clear written documentation, such as incident summaries, operational notes, or procedural updates. Bachelor's in computer science or related field preferred but not required. EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. "

Job Description Job Description In this contingent resource assignment, you may: Consult on complex initiatives with broad impact and large-scale planning for Infrastructure Engineering. Review and analyze complex multi-faceted, larger scale or longer-term Infrastructure Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel. Required Qualifications: 5 years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. - In this role, you will: " Platform Operations Leadership: Lead day to day Kubernetes and OpenShift platform operations, including cluster maintenance, upgrades, performance monitoring, and troubleshooting. " Incident Response & Problem Management: Serve as an operational lead during incidents, driving rapid diagnosis, resolution, root cause analysis, and long term corrective actions. " Operational Automation: Develop or enhance automation (Python, Bash, GitOps workflows, or AI assisted tools) that eliminates manual effort and streamlines run processes. " OpenShift Platform Readiness: Lead OpenShift cluster lifecycle activities, including new cluster builds, configuration, onboarding, upgrades, and cluster decommissioning, ensuring consistency, reliability, and compliance across environments. " Collaboration & Enablement: Partner with engineering, SRE, security, and development teams to implement repeatable operational patterns, guardrails, and platform readiness standards. " Security, Compliance & Governance: Ensure platform operations follow organizational policies, security standards, audit controls, and regulatory requirements. " Continuous Improvement: Identify operational gaps, recurring issues, or inefficiencies and lead initiatives to enhance reliability, resiliency, and operational maturity. Required Qualifications: " 5 years of Systems Operations, Cloud Operations, or Technology Architecture experience " 5 years of hands-on experience supporting Kubernetes or OpenShift platform operations " 3 Experience with OpenShift platform management and lifecycle operations " 2 years of Linux system operations experience " 2 years of experience with containerization technologies (Docker or similar) EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Description Hybrid - 4 days on site, 5th day remote. Candidate can pick their remote day. Preferred Work Location - Austin, TX This position has the potential to be contract to Hire FTE - will need candidates that do not require Visa Sponsorship. Position Summary We are seeking a highly motivated and technically skilled AI Platform Engineer who will be responsible for standing up and managing AI capabilities for platforms such as Anthropic, OpenAI, and other emerging AI technologies across the enterprise. The ideal candidate has experience deploying enterprise SaaS platforms at scale. Key Responsibilities Lead end-to-end deployment of enterprise AI platforms and services. Own day-to-day administration and operational support of AI platforms. Monitor platform health, availability, performance, and usage trends. Manage vendor escalations and coordinate resolution of platform issues. Develop runbooks, operational procedures, support documentation, and knowledge articles. Drive platform lifecycle management, upgrades, feature enablement, and decommissioning activities. Define support models, service level objectives, and operational metrics. Develop user onboarding, training, and enablement programs. Develop and maintain automation scripts to streamline AI platform operations, infrastructure provisioning, system integrations, and operational workflows. Design and execute data extraction and transformation processes from enterprise systems, APIs, databases, and cloud platforms to support AI platform operations, reporting, and analytics. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field. 8 years of experience supporting enterprise technology platforms or SaaS products. 3 years of experience implementing or administering AI, cloud, or collaboration platforms. Experience deploying enterprise SaaS solutions at scale. Strong scripting and automation experience using languages such as Python, PowerShell, or similar for infrastructure management, system integration, and process automation. Experience extracting, transforming, and analyzing data from APIs, databases, cloud services, and enterprise systems, including creating reusable data pipelines and reports. Strong knowledge of: Identity and Access Management (IAM) Single Sign-On (SSO) Entra ID / Azure AD SAML, OAuth, and OpenID Connect Role-Based Access Control (RBAC) Enterprise Security Controls Experience with monitoring and alerting tools and analysis such as Splunk and Grafana Experience managing production support, incident management, and operational processes. Excellent communication and stakeholder management skills. Preferred Qualifications Experience implementing or administering: Anthropic Enterprise OpenAI Enterprise GitHub Copilot Enterprise Microsoft Copilot Azure AI Foundry Experience with AI governance, compliance, and model management. Familiarity with FinOps, cost management, budgeting, and usage analytics. Knowledge of software deployment and enterprise application management practices. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Description OVERVIEW: Provides designs, specifies information systems solutions and the highest level technical direction in the development of new or existing applications to solve basic to complex problems or enhancements. Serves as a principal application designer for critical components and major modifications effectively using analytical and technical skills, available technology and tools in the evaluation of client requirements and processes. Provides solutions that are technologically sound. Often directs and monitors the activities of less experienced personnel. PRIMARY RESPONSIBILITIES: Complete and oversee the most complex systems analysis, design and development efforts. Play a key role as a leader and individual contributor on complex projects. Provide the highest level analytical consulting and leadership in identifying and implementing new uses of information technologies to assist the client areas and Bank in meeting their short-term business goals and long-term strategic objectives. Direct and monitor less experienced resources and coordinate development tasks for any scope project. Prepare and manage the technical component of project plans. Confer with other Development, operations staff and Technology staff in overall systems development direction from technical analysis to user acceptance testing. Prepare and review test data and execute detailed test plans. Complete any required debugging. Evaluate and understand highly complex interrelationships and effects among programs, interfacing applications and platforms. Prepare thorough, clear technical and functional specifications and update systems documentation. Prepare charts, tables and diagrams to assist in analyzing problems. Review documentation prepared by less experienced staff. Prepare and review assessments to include required tasks, estimated time frames and effort for any scope project. Maintain efficient operation and effectiveness of supported applications. Recommend new technology, policies or processes to benefit the organization and improve deficiencies. Lead or participate in technical evaluations of vendor software. Follow and promote use of development standards and procedures. Maintain high level of technical aptitude and expert working knowledge of the supporting application(s), development environments and the supported client environment. Assist in developing expense and capital budgets. Monitor employee performance and may prepare annual appraisals. Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. Promote an environment that supports diversity and reflects the brand. Maintain Company's internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Complete other related duties or projects as required, which may include playing a lead role in due diligence, cost/benefit analysis or business study activities. SCOPE OF RESPONSIBILITIES: The position works under supervision of Technology management. The job holder is competent to work independently on all high level systems analysis and technical phases of development. The position is capable of managing the activities of others on any scope project and often leads project activities. The job holder monitors staff performance on assigned projects related to their overall abilities and effectiveness in completing projects within schedules. The position participates in the development of less experienced staff. The position interacts with senior management, other technology personnel, clients and vendors. The job holder provides backup to higher management as required and may be called upon to serve as a technical representative on committees, ad-hoc projects, etc. EDUCATION AND EXPERIENCE REQUIRED: Minimum of an Associates degree and 6 years systems analysis/application development experience, or in lieu of a degree, a combined minimum of 8 years higher education and/or work experience, including a minimum of 6 years systems analysis/application development experience. Familiar with application development software and hardware platforms. Proficiency with personal computers as well as pertinent project management, word processing and spreadsheet software. Capable of working on multiple projects of a complex nature. Excellent problem-solving skills to assist in issue resolution. Excellent verbal and written communication skills, with prior experience presenting to the target audience. Excellent organizational and time management skills. Detail-oriented. Strong lateral thinking skills. Experience coordinating between Applications and business units. Experience recommending and implementing system solutions. Experience driving project milestones and delivery dates. Proven mentoring and leadership capabilities from a project management perspective. EDUCATION AND EXPERIENCE PREFERRED: Good understanding of the Bank's application framework. Subject matter expert in business with knowledge or experience utilizing application/system being supported. Mastered understanding of applications supported with an advanced knowledge of interfacing/integrated applications. Ability to work in a team environment as well as autonomously. Ability to multitask for various components of complex projects. Mastered knowledge and focus of the entire system to work on projects outside of normal business-as-usual (BAU). EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Description Position responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction Responsible for ownership of customer problems or incidents until the situation has been resolved to the customers satisfaction and or in compliance with agreed upon Service Level Agreements Required to perform work on products and services of low complexity, specifically financial/ATM products; Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders Responsible for assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment; May also perform required modular swaps and unit replacements Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower Build working relationships with customers and develop informal communication channels with customer account at the local level; Represents Client in a manner that reflects positively on the image and reputation of the company Performs periodic preventative maintenance on assigned products; Diagnoses problems, makes minor repairs, and replaces components (at the module level); Follows appropriate security procedures when working with ATM's and or within financial institution Responsible for all Client assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management; Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required; Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 50 lbs.); May require bending/squatting, walking/standing /sitting for prolonged periods; May be required to work on rotating shifts Ensure staff productivity measures are achieved; Work together with Call Center Staff via PDA to recover machines; Work together with Security Escort Officer Retail EPOS maintenance or install experience is required; Strong desktop hardware experience may be considered if EPOS experience is limited BASIC QUALIFICATIONS: High School Diploma or equivalent 0-1 years of related experience Ability to work with Microsoft Office suite; Experience on Windows XP, Windows 2000 operating systems required Experience in PC Hardware Maintenance and support A Certification ITE or Polytechnic in Electronics and Communications Engineering Works well with minimal supervision; Good problem solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work Excellent interpersonal skills/customer relationship skills required High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required High level of personal integrity; Support and promote teamwork and cooperative effort Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call PREFERRED QUALIFICATIONS: Associate?s Degree preferred Previous experience in Client or similar equipment is a plus. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans

Job Description Job Description The Consultant will install, configure, and maintain client-owned networking and telecommunications equipment for the client's standalone Security Network, in coordination and close cooperation with client's Security Service Contract Integrator and Telecommunication. The Consultant will schedule and coordinate installations and upgrades to networking and telecommunications infrastructure equipment with client's Security Service Contract Integrator and Telecommunication. The Consultant will monitor network and equipment telemetry and performance metrics and will request changes to achieve optimum levels of performance. The Consultant will evaluate, implement, and manage solutions -hardware and software - to ensure availability and integrity of both communications and data (including storage, backup, and retrieval), for all workstation, server, and network devices. The Consultant will develop, document, and communicate standard operating procedures. The Consultant will maintain asset information and network diagrams across the Security Network. The Consultant will ensure compliance with MWRA Information Technology and Security Policies. The Consultant will incorporate long-term network, operations, and administration requirements and improvements into Security Network planning documents. Assistance will be required for 1950 hours over a period of 12 months. Additionally, occasional assistance may be required outside of typical business hours, (nights, weekends and holidays). 100 hours of overtime are provisioned for those potential events. ESSENTIAL DUTIES AND RESPONSIBILITIES Network Administration Network Diagrams and Documentation Network Performance Monitoring, Management & Design MINIMUM QUALIFICATIONS: Education and Experience: Four (4) year college program in management science, engineering management, computer science or related field. Three (3) to five (5) years' experience in computer network engineering or management. Any equivalent combination of education or experience. Necessary Knowledge, Skills and Abilities: Technical knowledge and experience with network switching and routing protocols, LANs, WANs, TCP/IP Protocols, and Cisco Networking products. Technical knowledge and experience with Microsoft Windows server and desktop operating systems, and Microsoft Active Directory including Group Policy, Kerberos, and LDAP. Experience with one or more Backup technologies, and entire range of functionality, strategy, and configuration. Experience with a variety of Network Storage solutions and configurations, including but not limited to Redundant Array of Independent Disc (RAID) Storage Drives, Network-Attached Storage (NAS), and virtualized environments. Excellent technical project management, interpersonal, written and oral communication skills are required. Experience with Client-WIN-PAK Integrated Security Software Application (version 4.8 or higher) is desired. Experience with Intellicene Symphia (formerly VERINT) VMS Unified Security Management System Software Application (version 4.7 or higher) is desired. SPECIAL REQUIREMENTS: Consultant must possess and be able to maintain a valid driver's license, Massachusetts Class D or equivalent. Consultant shall be required to hold a current and valid Certificate of Clearance issued by the Commonwealth's Department of Public Safety or to obtain one within ten (10) days of notice to proceed. Note: Consultant who is not eligible to hold a current and valid Certificate of Clearance issued by the Commonwealth's Department of Public Safety by reason of not being employed by an S-license contractor shall instead undergo a MWRA background check. In addition, the following certifications, their equivalents or greater, are highly desirable: Information Technology Infrastructure Library (ITIL) Foundation, version 4 or better Cisco Certified Network Engineer (CCNE) Microsoft Certified Solutions Engineer (MCSE) or any other Associate-level Microsoft certification with direct applicability to this position SQL Data Management, Administration, and Analytics EEO:- Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans

Job Description Job Description Provide a short description of the Position: The agency has a number of clinics, hospitals and outpatient facilities. The candidate will be responsible for managing projects related to updating and/or implementing new systems, software, and hardware. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: Daily Tasks include but not limited to the following: Use project management tools, such as Microsoft Word, Excel, Project and Visio to allocate assignments, track project status and determine time estimates. Use project management methodology and documentation to manage the project. Plan and facilitiate all required project and technical meetings including demonstrations of application development progress. Provide regular status reports detailing project metrics, progress, and mitigation strategies underway to address concerns. Partner with Business Analyst to ensure the business requirements are elicited from Business owners and key stakeholders. Ensure requirements are communicated, documented, addressed and if approved, included in future project plans. Coordinate the development of test plans and testing with the Project Technical Lead. Act as facilitator and primary project manager for multiple projects related to the OMH Business efforts; including projects related to implementation of applications or infrastructure changes. Report status of current tasks and outstanding issues to supervisor. Adherre to all NYS Project Management directives and processes. Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

Job Description Job Description TYPICAL DELIVERABLES Design and implement Starlink-based WAN connectivity integrated with Cisco Firepower/FTD firewalls for new and existing Parks locations, including firewall configuration, WAN/LAN interfaces, routing, NAT, security policies, network segmentation, and connectivity to County network resources. Perform end-to-end testing and troubleshooting to ensure secure, reliable, and resilient connectivity for remote Parks sites. Develop and support a standardized Starlink and firewall architecture for future Parks deployments, including primary/backup WAN connectivity, failover requirements, firewall security controls, monitoring, performance validation, and technical documentation to support scalable and consistent deployment across County Parks locations. Lead network modernization and migration activities, including VLAN, subnet, gateway, and IP-address changes; switch and firewall replacements; configuration updates; cutover planning; testing; validation; and rollback procedures. Assess existing Parks networks to identify legacy configurations, capacity limitations, unsupported equipment, addressing conflicts, security concerns, and opportunities to improve availability, performance, and maintainability. REQUIRED SKILLS & ABILITIES Network engineer with at least 5 years of knowledge and hands-on experience and expert knowledge in PAN FW, Cisco ASA/FTD, F5 LB, Citrix Netscalers, Routing and Switching (BGP and EIGRP routing protocol), Authentication Policy servers such as Client or Aruba Clearpass. Must have solid network design principles (Wired and Wireless) knowledge. Good experience with Layer 2 design concept. This position also requires knowledge and experience in using lnfoblox, Solarwinds, StruxureWare and Firepower management console. The individual must also possess ability to diagnose, troubleshoot, and resolve networking issues. Individual must be flexible to working off business hours since most of the network equipment must be deployed and brought online during off business hours including weekend under strict timeline and strict schedule. Individual must have a good communication, organization skill and meet deadlines. Individual must be able to work on-site five days a week Individual must be able to configure, install and test various network devices and services (e.g. routers, switches, load balancers, VPN). Position requires working in County Parks environments including some work outdoors. This may entail using ladders to reach devices on poles/rooftops or clearing signal obstructions such as branches. Work also requires going to different locations across the County. Candidates must possess a valid driver s license and be legally permitted to drive in California. Selected candidate will be require to take County driver training (online) and pass the test to obtain a County permit in order to drive on the job ADDITIONAL QUALIFICATIONS Cisco Certified Network Professional (CCNP) certification is desirable but not required. Good working experience on LAN, WAN, WLAN, VPN, EIGRP, HTTP, DHCP, ICMP, DNS, ACL, NAT, SNMP, SYSLOG, NTP, TACACS, UPS Good working experience on Cisco router, switch, and firewall hardware installation, configuration, IOS , and support Good working experience on Aruba indoor and outdoor WAP hardware installation and configuration. Good working experience on Cradlepoint hardware installation and configuration. Good hands-on experience in physical installation, rack-and-stack, cabling, and use of basic hand and power tools Good working experience in coordinating with WAN carriers for site surveys and circuit installation, test, and turn-up General knowledge of PC, iPhone, printer, and IoT devices' installation and operation. Working experience on SolarWinds, Infoblox, Cisco Client, Cisco Catalyst Center, and Aruba Mobility/Airwave is a plus Good people and client relationship skills Self-motivated, persistent, accommodating, responsive, proactive, and reliable team player Ability to learn County environment EEO:- Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans