Astound

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Wilsonville, OR office. A Day in the Life of the Broadband Technician: Residential install and disconnects (data, video, phone) on customer premises Ensure/record correct RF and signal levels within specifications Communication with leadership and dispatch as needed Customer education Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: 0+ years' experience, as this is an entry-level role with the opportunity to grow and develop as a Broadband Technician Maintain satisfactory driving record and have a valid driver's license Ability to use and climb ladders Ability to properly use hand or power tools Customer Service Communication (verbal, written) Basic computer skills Aptitude to learn new skills Problem solving Time management Teamwork and working independently High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base salary range in Oregon for this position is $20.00 - $30.87 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Oregon and may not be applicable to other locations. Broadband Technician I- $20.00-$28.00 per hour Broadband Technician II- $21.00-$29.40 per hour Broadband Technician III- $22.05-$30.87 per hour Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position is based out of the Astound's Garberville, CA office. A Day in the Life of the Broadband Technician Lead: Residential and Commercial install, service/repair, and disconnects (data, video, phone) on customer premises Assist supervisors and technicians with escalations and specialized work orders Ensure/record correct RF and signal levels within specifications Communication with leadership and dispatch as needed Customer education Operate company vehicle in safe and responsible manner Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: 2+ years experience as a technician in the telecommunications industry (6+ months satisfactory metrics with Hybrid Fiber- Coaxial (HFC) network experience preferred) Proficiency in problem-solving, time management, and basic computer skills Experience with power tools, reading and interpreting NIMS and AutoCAD maps Must possess a working knowledge of phone/IP networks and POS systems, and ability to effectively communicate the differentiation Strong customer service skills Strong verbal and written communication skills Ability to work effectively, both independently and as part of a team Must possess a valid driver's license with a satisfactory driving record compliant with the company policy Education & Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year) Employee discount program ( If in our serviceable area) Benefits listed above are for regular full-time positions The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is: Broadband Technician Lead: $26.80 - $37.52 per hour Perks of the position : Home Garaging ( If you qualify) Provided tools, uniforms, and work vehicle Paid Training Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Port Angeles, WA office. A Day in the Life of the Broadband Technician: Residential install and disconnects (data, video, phone) on customer premises Ensure/record correct RF and signal levels within specifications Communication with leadership and dispatch as needed Customer education Operate company vehicle in safe and responsible manner Other duties as assigned What You Bring to the Table: Experience: 0 (Entry Level) Maintain satisfactory driving record and have a valid driver's license Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization ( PTO/Vacation is specific to our West region and could vary within other geographical regions.) Paid Holidays: 7 days per year Paid Sick Leave based on state and local ordinance ( Sick leave is specific to our West region and could vary within other geographical regions.) Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in Washington for this position, plus opportunities for bonus, benefits and commission, if applicable, is: Broadband Technician I - $20.00 - $28.00 per hour Broadband Technician II - $21.00 - $29.40 per hour Broadband Technician III - $22.05 - $30.87 per hour Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician I, II or III A Day in the Life of the Broadband Network Technician: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Complete fiber splicing activities in any routine and/or emergency situations independently Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation. Rotation may vary on staffing availability. Other duties as assigned, including late night and early morning work and coverage for maintenance windows What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent Experience: 2+ years (Maintenance Technician II in telecommunications industry) Maintain satisfactory driving record and have a valid driver's license Ability to read and interpret maps Bucket Certified; Ohm's Understanding of Outside Plant Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Base Salary: The base salary range in California for this position is $27.78- $42.88 (per hour), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations. Broadband Network Technician I- $27.78 - $38.90 per hour Broadband Network Technician II- $29.17 - $40.84 per hour Broadband Network Technician III- $30.63 - $42.88 per hour We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Wilsonville, OR office. A Day in the Life of the Broadband Network Technician I, II, or III: Detect, troubleshoot and resolve system outages Emergency coax restoration Underground cable Maintenance (power supply, actives) Leakage Splicing Documentation Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: Experience: 2+ years (telecom technician) Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving; Time Management Teamwork Working alone Ability to read and interpret maps Bucket Certified; Ohm's Understand the Outside Plant High school diploma or equivalent Physical Requirements: Ability to lift up to 75 lbs Standing and walking for extended periods of time We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base salary in Oregon for this position is $23.15-35.74 per hour plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Oregon and may not be applicable to other locations. Broadband Network Technician I - $23.15 - $32.41 per hour Broadband Network Technician II - $24.31- $35.03 per hour Broadband Network Technician III - $25.53 - $35.74 per hour Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Broadband Network Technician I, II or III A Day in the Life of the Broadband Network Technician: Detect, troubleshoot and resolve system outages in aerial and/or underground capacities related to transmission levels, signal losses and off-air interference. Prepare and perform emergency aerial and/or underground coaxial cable restoration due to variables such as cable breaks and/or damage Perform preventative maintenance (power supply, actives) in the form of testing, balancing, alignment and adjustments of components or equipment Monitor, record and repair cable leakage, complying with applicable regulations Complete fiber splicing activities in any routine and/or emergency situations independently Complete and distribute required documentation, such as work orders and daily logs Participation in a 24/7 on-call rotation. Rotation may vary on staffing availability. Other duties as assigned, including late night and early morning work and coverage for maintenance windows What You Bring to the Table: Requirements/Qualifications Education: High school diploma or equivalent Experience: 2+ years (Maintenance Technician II in telecommunications industry) Maintain satisfactory driving record and have a valid driver's license Ability to read and interpret maps Bucket Certified; Ohm's Understanding of Outside Plant Knowledge of Ladder; Hand or Power Tools Customer Service Communication (verbal, written) Basic Computer Skills Aptitude to learn to skills Problem solving Time Management Teamwork Working alone Base Salary: The base salary range in California for this position is $27.78- $42.88 (per hour), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to California and may not be applicable to other locations. Broadband Network Technician I- $27.78 - $38.90 per hour Broadband Network Technician II- $29.17 - $40.84 per hour Broadband Network Technician III- $30.63 - $42.88 per hour We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position is based out of the Astound's Garberville, CA office. A Day in the Life of the Broadband Technician Lead: Residential and Commercial install, service/repair, and disconnects (data, video, phone) on customer premises Assist supervisors and technicians with escalations and specialized work orders Ensure/record correct RF and signal levels within specifications Communication with leadership and dispatch as needed Customer education Operate company vehicle in safe and responsible manner Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: 2+ years experience as a technician in the telecommunications industry (6+ months satisfactory metrics with Hybrid Fiber- Coaxial (HFC) network experience preferred) Proficiency in problem-solving, time management, and basic computer skills Experience with power tools, reading and interpreting NIMS and AutoCAD maps Must possess a working knowledge of phone/IP networks and POS systems, and ability to effectively communicate the differentiation Strong customer service skills Strong verbal and written communication skills Ability to work effectively, both independently and as part of a team Must possess a valid driver's license with a satisfactory driving record compliant with the company policy Education & Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program ( after 1 year of employment up to $4,000.00 per calendar year) Employee discount program ( If in our serviceable area) Benefits listed above are for regular full-time positions The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is: Broadband Technician Lead: $26.80 - $37.52 per hour Perks of the position : Home Garaging ( If you qualify) Provided tools, uniforms, and work vehicle Paid Training Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Lanham, MD office. A Day in the Life of the Broadband Network Technician I: Detect, troubleshoot and resolve system outages Emergency coax restoration Underground cable Maintenance (power supply, actives) Leakage Splicing Documentation Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: 2+ years as a telecom technician Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic computer skills Aptitude to learn to skills Problem solving Time Management Teamwork and working independently Ability to read and interpret maps Bucket Certified; Ohm's; Understand the Outside Plant High school diploma or equivalent Physical Requirements: Ability to lift up to 75 lbs Standing and walking for extended periods of time We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base salary range in Maryland for this position is $25.00- $38.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III A Day in the Life of the Business Development Manager: Negotiate new Right of Entry (Access) agreements with property owners and management firms. Facilitate agreements through negotiating contracts with landlords/property owners/ decision makers. When necessary, re-negotiate renewal of contracts to ensure that we can continue providing service to building tenants. Consistent relationship building within the commercial real estate market to support current and future business opportunities. Cultivate new and existing relationships with developers, property owners, managers, boards and associations. This will include face-to-face meetings, video calls, phone and email interactions. Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets. Target, identify and develop strategic revenue-producing partnerships and alliances. Evaluate and support business development opportunities identified by GEMS/Cellular/Carrier/Enterprise sales channels. Develop market analysis and business case to support expansion opportunities. Support planning for new market entry, fill-in expansion, and route optimization. Conduct business development research in support of specific opportunities. Collaborate and communicate effectively with internal stakeholders including Engineering, Business Solutions, Fiber Design and Construction and Marketing. Develop and present on business plans and market analysis. Analyze the performance of new initiatives and market expansions across the org to verify performance-based expectations. Strategic Assets Proactively seek joint trench opportunities when new construction commercial development occurs. Conduct and/or facilitate walk-outs where applicable to review areas/buildings of interest. Review relevant trade and online publications. Negotiate and drive deal execution for asset opportunities. Administrative Duties Responsible for documenting all access agreements and maintaining the building profiles in Company CRM. Working with the Sales, Engineering, Treasury, Accounts Payable, Rent, Finance, and Implementation teams: Proactively and reactively execute ROEs Request Certificates of Insurance Collect and submit documentation for vendor setup Submit payment requests to ensure compliance with executed ROEs Maintain an accurate funnel of ROE opportunities What You Bring to the Table: 10 years' experience in sales and/or market development within the telecommunications industry. Experience working in Real Estate or property management desired. Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Understanding of fiber optic data and telecommunications solutions in CLEC business. Excellent communication skills, both verbal and written. Ability to build and establish effective relationships. Exceptional customer service skills. Effective problem solving, leadership and interpersonal skills. Proficient in MS Office; CRM preferred. Ability to collaborate effectively with multiple stakeholders. Identifying the appropriate internal resources to resolve property or contract related issues and is heavily involved with internal cross functional teams. Strong customer focus, account management, executive presence and presentation skills are essential. Thorough follow up skills, a high level of professionalism and customer service focus are critical. Proven ability to manage conflict, resolve customer/landlord escalation issues. Strong team orientation, customer service-minded, and flexibility are a must. Ability to perform multiple tasks and prioritize. Deals effectively with ambiguity, stress, and uncertainty. Able to work with direction, ask questions, offer input and stand firm, when necessary. Education and Certifications: High School Diploma Required College degree preferred Base Salary: The ba se salary range for this position is $ 60,000 - $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. I BDM I- $60,000 - $75,000 annually BDM II- $75,000 - $85,000 annually BDM III- $85,000 - $100,000 annually We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Lanham, MD office. A Day in the Life of the Broadband Network Technician I: Detect, troubleshoot and resolve system outages Emergency coax restoration Underground cable Maintenance (power supply, actives) Leakage Splicing Documentation Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: 2+ years as a telecom technician Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic computer skills Aptitude to learn to skills Problem solving Time Management Teamwork and working independently Ability to read and interpret maps Bucket Certified; Ohm's; Understand the Outside Plant High school diploma or equivalent Physical Requirements: Ability to lift up to 75 lbs Standing and walking for extended periods of time We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base salary range in Maryland for this position is $25.00- $38.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Business Development Manager I, II, or III Territory Location(s): Lehigh Valley, PA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Lehigh Valley, PA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units), in Lehigh Valley, PA and other neighboring towns. Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of PA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to PA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Business Development Manager I, II, or III Territory Location(s): Washington DC Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the Washington DC greater market. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units), in Washington DC and other neighboring towns. Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of DC for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to DC and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III A Day in the Life of the Business Development Manager: Negotiate new Right of Entry (Access) agreements with property owners and management firms. Facilitate agreements through negotiating contracts with landlords/property owners/ decision makers. When necessary, re-negotiate renewal of contracts to ensure that we can continue providing service to building tenants. Consistent relationship building within the commercial real estate market to support current and future business opportunities. Cultivate new and existing relationships with developers, property owners, managers, boards and associations. This will include face-to-face meetings, video calls, phone and email interactions. Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets. Target, identify and develop strategic revenue-producing partnerships and alliances. Evaluate and support business development opportunities identified by GEMS/Cellular/Carrier/Enterprise sales channels. Develop market analysis and business case to support expansion opportunities. Support planning for new market entry, fill-in expansion, and route optimization. Conduct business development research in support of specific opportunities. Collaborate and communicate effectively with internal stakeholders including Engineering, Business Solutions, Fiber Design and Construction and Marketing. Develop and present on business plans and market analysis. Analyze the performance of new initiatives and market expansions across the org to verify performance-based expectations. Strategic Assets Proactively seek joint trench opportunities when new construction commercial development occurs. Conduct and/or facilitate walk-outs where applicable to review areas/buildings of interest. Review relevant trade and online publications. Negotiate and drive deal execution for asset opportunities. Administrative Duties Responsible for documenting all access agreements and maintaining the building profiles in Company CRM. Working with the Sales, Engineering, Treasury, Accounts Payable, Rent, Finance, and Implementation teams: Proactively and reactively execute ROEs Request Certificates of Insurance Collect and submit documentation for vendor setup Submit payment requests to ensure compliance with executed ROEs Maintain an accurate funnel of ROE opportunities What You Bring to the Table: 10 years' experience in sales and/or market development within the telecommunications industry. Experience working in Real Estate or property management desired. Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Understanding of fiber optic data and telecommunications solutions in CLEC business. Excellent communication skills, both verbal and written. Ability to build and establish effective relationships. Exceptional customer service skills. Effective problem solving, leadership and interpersonal skills. Proficient in MS Office; CRM preferred. Ability to collaborate effectively with multiple stakeholders. Identifying the appropriate internal resources to resolve property or contract related issues and is heavily involved with internal cross functional teams. Strong customer focus, account management, executive presence and presentation skills are essential. Thorough follow up skills, a high level of professionalism and customer service focus are critical. Proven ability to manage conflict, resolve customer/landlord escalation issues. Strong team orientation, customer service-minded, and flexibility are a must. Ability to perform multiple tasks and prioritize. Deals effectively with ambiguity, stress, and uncertainty. Able to work with direction, ask questions, offer input and stand firm, when necessary. Education and Certifications: High School Diploma Required College degree preferred Base Salary: The ba se salary range for this position is $ 60,000 - $ 100,000 annually , plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. I BDM I- $60,000 - $75,000 annually BDM II- $75,000 - $85,000 annually BDM III- $85,000 - $100,000 annually We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This position will be based out of Astound's Lanham, MD office. A Day in the Life of the Broadband Network Technician I: Detect, troubleshoot and resolve system outages Emergency coax restoration Underground cable Maintenance (power supply, actives) Leakage Splicing Documentation Participation in a 24/7 on-call rotation Other duties as assigned What You Bring to the Table: 2+ years as a telecom technician Maintain satisfactory driving record and have a valid driver's license Customer Service Communication (verbal, written) Basic computer skills Aptitude to learn to skills Problem solving Time Management Teamwork and working independently Ability to read and interpret maps Bucket Certified; Ohm's; Understand the Outside Plant High school diploma or equivalent Physical Requirements: Ability to lift up to 75 lbs Standing and walking for extended periods of time We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time positions The base salary range in Maryland for this position is $25.00- $38.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):