Wisconsin Community Services
Milwaukee, Wisconsin
Position Summary: The CLTS Waiver Program is one of Wisconsin's Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the waiver access and inclusion in their home and community. Eligible participants include youth between the ages of 0-22 with developmental, severe emotional, and/or physical needs, who are also functionally and financially eligible for Medicaid. The Support and Service Coordinator (SSC) coordinates and facilitates access to all services and support, both formal and informal, which are needed by the child and family to meet their identified needs. Support and service coordination assists a child or youth and his or her family to achieve an inclusive, interdependent, and self-empowered life. The child's or youth's SSC uses their knowledge of available programs, resources, and services to create an individualized service plan that best supports the child and family in pursuit of their desired outcomes. This includes connecting families to support throughout the community and promotes family members' self-determination and involvement in all facets of community life. A primary responsibility of the SSC is promoting the child's health, safety, and welfare in their home and community. Essential Functions: Coordinates and facilitates services with the child and family to meet the developmental, emotional, and physical needs of the enrolled youth in CLTS. Provide family centered, trauma informed, strength based, culturally intelligent services through monthly collateral contact, direct contact with the family a minimum of every three months, face-to-face contact at least every six months (with the child or youth), and at least one of the face-to-face contacts is required annually to take place at the child and family's place of residence. Provide services in the community focused on promoting inclusion and access in the community and youth's home. Assisting to establish and maintain all aspects of program functional and financial eligibility. Assessing and periodically reassessing the child's or youth's health, safety, and functional capacity. Identifying vulnerable and high-risk children and ensuring heightened care coordination, collaborating with other agencies when applicable. Providing crisis and critical incident intervention and resolution. Mandated reporter responsibilities include making reports of mental health, safety, or well-being of a child or youth to the Wisconsin Department of Health Services. Develop and execute family centered service plans to meet the individualized needs of the youth and family. Authorizing support and services provided through the CLTS Program. Managing the coordination of benefits for the supports and services in the service plan to ensure high quality services/ Provide advocacy and resources to the child or youth and their family and/or advocates to independently obtain access to services and support, regardless of funding source. Provide transitional support for the CLTS Program enrollment and disenrollment. Complete all required training including CLTS specific training and shadowing, functional screen training, and mandated reporter training. Compiling and maintaining required documentation. Completes all paperwork in a strength based and youth/family centered manner. Follow all SSC policies and procedures outlined by Milwaukee County Children Youth and Family Services. Other Duties and Responsibilities: Attend required training and participate in staffing, weekly/monthly meetings, and consultations, as needed. Assist with child and family coverage for co-workers as needed or directed. Other job-related duties may be necessary to carry out the responsibilities of the position. Knowledge, Skills and Abilities: Working knowledge of youth and young adults experiencing disability needs; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability needs. Minimal Qualifications: Must possess a bachelor's degree in a health or human services-related field and one year of experience working with individuals with disabilities. Complete all mandatory CLTS training and shadowing. Working knowledge of computer applications preferred (Windows and Microsoft Word). Ability to provide strength based, family centered, trauma informed, and culturally sensitive services to children and families with disability, emotional, physical, and life needs. Knowledge and skills to work with children, young adults and families. Valid driver's license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal background check, and driver's license check. pm21 Work Relationship and Scope: Reports directly to the CLTS Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, including collateral contacts, formal and informal family supports, funders, Milwaukee County Department of Health and Human Services Children youth and Family Services Division, Milwaukee Public Schools (MPS) staff and administrators, staff of youth disability serving agencies and the general public. Personal Attributes: Follow agency and Code of Conduct and adhere to established policies and procedures of the CLTS Program under the direction of Milwaukee County Children Youth and Family Services Division. Professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Work is performed primarily in a busy office environment serving children, young adults and families. Some of the work is done stationary at desk using a computer; requires outreach in the community and families' homes; much of the outreach is done throughout Milwaukee County neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends. Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. PI0ebaab8815ce-0906
Position Summary: The CLTS Waiver Program is one of Wisconsin's Home and Community Based Services (HCBS) Medicaid Waiver programs, federally authorized under 1915(c) of the Social Security Act. HCBS waiver programs provide Medicaid funding that may be used to fund allowable support and services that promote individuals in the waiver access and inclusion in their home and community. Eligible participants include youth between the ages of 0-22 with developmental, severe emotional, and/or physical needs, who are also functionally and financially eligible for Medicaid. The Support and Service Coordinator (SSC) coordinates and facilitates access to all services and support, both formal and informal, which are needed by the child and family to meet their identified needs. Support and service coordination assists a child or youth and his or her family to achieve an inclusive, interdependent, and self-empowered life. The child's or youth's SSC uses their knowledge of available programs, resources, and services to create an individualized service plan that best supports the child and family in pursuit of their desired outcomes. This includes connecting families to support throughout the community and promotes family members' self-determination and involvement in all facets of community life. A primary responsibility of the SSC is promoting the child's health, safety, and welfare in their home and community. Essential Functions: Coordinates and facilitates services with the child and family to meet the developmental, emotional, and physical needs of the enrolled youth in CLTS. Provide family centered, trauma informed, strength based, culturally intelligent services through monthly collateral contact, direct contact with the family a minimum of every three months, face-to-face contact at least every six months (with the child or youth), and at least one of the face-to-face contacts is required annually to take place at the child and family's place of residence. Provide services in the community focused on promoting inclusion and access in the community and youth's home. Assisting to establish and maintain all aspects of program functional and financial eligibility. Assessing and periodically reassessing the child's or youth's health, safety, and functional capacity. Identifying vulnerable and high-risk children and ensuring heightened care coordination, collaborating with other agencies when applicable. Providing crisis and critical incident intervention and resolution. Mandated reporter responsibilities include making reports of mental health, safety, or well-being of a child or youth to the Wisconsin Department of Health Services. Develop and execute family centered service plans to meet the individualized needs of the youth and family. Authorizing support and services provided through the CLTS Program. Managing the coordination of benefits for the supports and services in the service plan to ensure high quality services/ Provide advocacy and resources to the child or youth and their family and/or advocates to independently obtain access to services and support, regardless of funding source. Provide transitional support for the CLTS Program enrollment and disenrollment. Complete all required training including CLTS specific training and shadowing, functional screen training, and mandated reporter training. Compiling and maintaining required documentation. Completes all paperwork in a strength based and youth/family centered manner. Follow all SSC policies and procedures outlined by Milwaukee County Children Youth and Family Services. Other Duties and Responsibilities: Attend required training and participate in staffing, weekly/monthly meetings, and consultations, as needed. Assist with child and family coverage for co-workers as needed or directed. Other job-related duties may be necessary to carry out the responsibilities of the position. Knowledge, Skills and Abilities: Working knowledge of youth and young adults experiencing disability needs; patience and understanding of traumatic life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability needs. Minimal Qualifications: Must possess a bachelor's degree in a health or human services-related field and one year of experience working with individuals with disabilities. Complete all mandatory CLTS training and shadowing. Working knowledge of computer applications preferred (Windows and Microsoft Word). Ability to provide strength based, family centered, trauma informed, and culturally sensitive services to children and families with disability, emotional, physical, and life needs. Knowledge and skills to work with children, young adults and families. Valid driver's license, automobile, and insurance sufficient to meet agency requirements. Meet all the employee requirements including references, criminal background check, and driver's license check. pm21 Work Relationship and Scope: Reports directly to the CLTS Supervisor. Has contact with a wide variety of individuals including youth and family members, other program staff, including collateral contacts, formal and informal family supports, funders, Milwaukee County Department of Health and Human Services Children youth and Family Services Division, Milwaukee Public Schools (MPS) staff and administrators, staff of youth disability serving agencies and the general public. Personal Attributes: Follow agency and Code of Conduct and adhere to established policies and procedures of the CLTS Program under the direction of Milwaukee County Children Youth and Family Services Division. Professional and respectful relationships with program staff, other WCS staff, youth/families, and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability needs; demonstrate commitment to agency values and mission. Working Conditions: Work is performed primarily in a busy office environment serving children, young adults and families. Some of the work is done stationary at desk using a computer; requires outreach in the community and families' homes; much of the outreach is done throughout Milwaukee County neighborhoods and several hours per day may be spent driving; hours average 40 per week; flexible work schedule include some hours outside the normal work schedule on evenings and weekends. Physical Demands: Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. PI0ebaab8815ce-0906
Wisconsin Community Services
Milwaukee, Wisconsin
Position Summary: This position will provide unarmed security staffing at the WCS Administration Building as well as the Community Based Mental Health Programs facility. The position will provide safety and security to WCS participants, staff, and visitors in a consistent and professional manner. This position also provides back up security assistance as needed to all WCS program locations, and back up coverage at shelter programs as needed. This position will also assist with drop in security assessments to support WCS programs consisting of The Milwaukee County Day Reporting Center, Parsons House, Joshua Glover, Thurgood Marshall Apartments, Shelter Care, Project Excel, Bakari Center, Sankofa House, Swigart, North Campus, and the WCS Behavioral Health Community Based Mental Health Programs. Essential Functions: 1. Greeting and directing visitors and participants. 2. Ensures visitors and / or participants are signing in and out. 3. Have thorough knowledge of the programs offered within WCS and their locations. 4. Conducting interior and exterior building checks. 5. De-escalate situations that may arise with participants and removing them from the building / premises if necessary. 6. Provide backup coverage for shelter programs as needed. 7. Coordinates timely submission of reports and documentation such as accidents, incident reports, and / or medical response reports. Other Duties and Responsibilities: 1. Takes appropriate action to prevent or diffuse potentially disruptive behavior. 2. Submits work orders to WCS Facilities Department and WCS IT as related to security needs in the programs. 3. Responsible for overall safety and security of participants and staff. 4. Assist with clearing floors during fire / tornado drills or actual events. 5. Assist with mail and deliveries as needed. 6. Report incidents to Milwaukee Police as required. 7. Ensure that any security or facility issues are reported to the necessary entities. 8. Other duties as assigned. Minimal Qualifications Must have at least three (3) years of experience working in a security role. Must clear Caregiver and Background checks and physical exam prior to hire. Must have valid driver's license, automobile, and insurance sufficient to meet agency requirements Performance Expectations: Expectations are to maintain a neat, professional appearance, and to interact with participants, staff and members of the public in a professional manner that positively represents WCS. Knowledge, Skills and Abilities: Must be knowledgeable in assessing and intervening in situations that present risks, and compromise safety and security. Must be proficient in the use of computers and basic software (Microsoft Word, Excel, etc.). Must possess excellent oral and written communication skills. Ability to work in a constant state of alertness. Ability to work cooperatively with supervisors, co-workers, and other staff is a must. Ability to always exercise and use good judgement. Ability to communicate effectively and in a positive manner with staff and participants. Ability to respond appropriately in a crisis situation. Sensitivity toward cultural, ethnic, and disability issues. Ability to learn evidence based best practices and apply those skills learned. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission. pm21 Working Conditions: Work is primarily performed at the WCS North Campus, but may require a presence at other program sites as / if needed. Individuals performing this job can expect to work in various weather conditions as needed. Shift hours may vary depending on needs of the agency to include evenings and weekends. Physical Demands: Must be able to climb two to three flights of stairs and be mobile throughout the facility. Must be able to sit for extended periods of time, walk and stay awake while on shift. Must be able to remain alert and aware of surroundings while on shift. Must be able to evacuate occupants from building in less than three minutes in the event of an emergency. Requires ability to provide First Aid and CPR. Some lifting required. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. pm21 PI695f775c701d-0860
Position Summary: This position will provide unarmed security staffing at the WCS Administration Building as well as the Community Based Mental Health Programs facility. The position will provide safety and security to WCS participants, staff, and visitors in a consistent and professional manner. This position also provides back up security assistance as needed to all WCS program locations, and back up coverage at shelter programs as needed. This position will also assist with drop in security assessments to support WCS programs consisting of The Milwaukee County Day Reporting Center, Parsons House, Joshua Glover, Thurgood Marshall Apartments, Shelter Care, Project Excel, Bakari Center, Sankofa House, Swigart, North Campus, and the WCS Behavioral Health Community Based Mental Health Programs. Essential Functions: 1. Greeting and directing visitors and participants. 2. Ensures visitors and / or participants are signing in and out. 3. Have thorough knowledge of the programs offered within WCS and their locations. 4. Conducting interior and exterior building checks. 5. De-escalate situations that may arise with participants and removing them from the building / premises if necessary. 6. Provide backup coverage for shelter programs as needed. 7. Coordinates timely submission of reports and documentation such as accidents, incident reports, and / or medical response reports. Other Duties and Responsibilities: 1. Takes appropriate action to prevent or diffuse potentially disruptive behavior. 2. Submits work orders to WCS Facilities Department and WCS IT as related to security needs in the programs. 3. Responsible for overall safety and security of participants and staff. 4. Assist with clearing floors during fire / tornado drills or actual events. 5. Assist with mail and deliveries as needed. 6. Report incidents to Milwaukee Police as required. 7. Ensure that any security or facility issues are reported to the necessary entities. 8. Other duties as assigned. Minimal Qualifications Must have at least three (3) years of experience working in a security role. Must clear Caregiver and Background checks and physical exam prior to hire. Must have valid driver's license, automobile, and insurance sufficient to meet agency requirements Performance Expectations: Expectations are to maintain a neat, professional appearance, and to interact with participants, staff and members of the public in a professional manner that positively represents WCS. Knowledge, Skills and Abilities: Must be knowledgeable in assessing and intervening in situations that present risks, and compromise safety and security. Must be proficient in the use of computers and basic software (Microsoft Word, Excel, etc.). Must possess excellent oral and written communication skills. Ability to work in a constant state of alertness. Ability to work cooperatively with supervisors, co-workers, and other staff is a must. Ability to always exercise and use good judgement. Ability to communicate effectively and in a positive manner with staff and participants. Ability to respond appropriately in a crisis situation. Sensitivity toward cultural, ethnic, and disability issues. Ability to learn evidence based best practices and apply those skills learned. Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission. pm21 Working Conditions: Work is primarily performed at the WCS North Campus, but may require a presence at other program sites as / if needed. Individuals performing this job can expect to work in various weather conditions as needed. Shift hours may vary depending on needs of the agency to include evenings and weekends. Physical Demands: Must be able to climb two to three flights of stairs and be mobile throughout the facility. Must be able to sit for extended periods of time, walk and stay awake while on shift. Must be able to remain alert and aware of surroundings while on shift. Must be able to evacuate occupants from building in less than three minutes in the event of an emergency. Requires ability to provide First Aid and CPR. Some lifting required. Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law. pm21 PI695f775c701d-0860