Mercans

The Senior Payroll Reporting Specialist develops and configures reports within Mercans HR Blizz payroll platform. Working with clients and internal teams, this role converts complex payroll, compliance, and technical requirements into accurate, scalable, and user-friendly reporting solutions. Key Responsibilities Report Configuration Manage the reporting lifecycle from requirements analysis and configuration through testing, delivery, and post-launch support. Translate client, operational, and compliance needs into standard or customized reports. Build country-specific statutory outputs, including tax submissions, wage summaries, and year-end reports. Update report configurations when payroll regulations or client requirements change. Technical Development Create and modify reports using MS SQL, Thymeleaf, HTML, XML, Markdown, and related tools. Configure data templates, integrations, exports, dashboards, and visualizations. Build reusable, parameterized templates that improve scalability and reduce delivery time. Identify system limitations, create practical workarounds, and recommend platform enhancements. Testing and Support Design and execute unit, functional, and quality-assurance tests. Validate report logic, compliance, formatting, and data accuracy. Work with QA teams to resolve defects and support user acceptance testing. Investigate recurring or high-priority issues, perform root cause analysis, and implement permanent fixes. Monitor defect rates, resolution times, and SLA performance. Collaboration and Documentation Partner with clients, Payroll Operations, Compliance, Support, Product, and Engineering. Document report configurations, calculations, business rules, and country-specific requirements. Maintain knowledge-base content and support the onboarding and mentoring of reporting specialists. Participate in HR Blizz product, technical, and compliance training. Share best practices and contribute to consistent global reporting standards. Requirements Bachelors degree in Computer Science, Information Systems, or a related field. At least five years of experience in payroll, HCM, or workforce-management reporting. Experience supporting multi-country or global payroll environments. Strong proficiency in MS SQL, HTML, XML, Thymeleaf, and Markdown. Advanced Excel skills, including complex formulas and pivot tables. Ability to analyze requirements, identify risks, and develop accurate, scalable solutions. Strong attention to detail, documentation, communication, and process compliance. Experience working with globally distributed teams. Familiarity with dashboards, visualization tools, Agile methods, SaaS platforms, and cloud payroll systems is preferred. Performance Goals Maintain at least 98% report-configuration accuracy and 100% statutory compliance, with no audit rejections or penalties. Deliver or resolve at least 95% of report-related requests within agreed SLAs. Develop five reusable country-report templates within 12 months, reducing configuration time by at least 30%. Submit three reporting automation or enhancement proposals, with two accepted into the product backlog and one implemented within 12 months. Conduct four knowledge-sharing sessions annually and add at least five useful entries to the documentation repository. Deliver one client-facing reporting or dashboard enhancement that achieves more than 90% client satisfaction. Complete root cause analysis for all recurring or high-priority issues and implement at least two permanent fixes per quarter.