TireHub, LLC
Atlanta, Georgia
Job Description Job Description Product Owner, Business Intelligence, Automation and AI Position Summary: At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. The Product Owner, Business Intelligence, Automation and AI plans and coordinates the development, enhancement, prioritization, and adoption of AI, automation, data warehouse, and Power BI reporting products with TireHub's business partners. This position provides product leadership and subject matter expertise across intelligent automation, applied AI, enterprise data, analytics, and reporting solutions. The Product Owner serves as the primary liaison between business stakeholders, technical teams, vendors, and leadership to ensure product roadmaps, backlogs, and delivered solutions align with TireHub's strategic priorities, operational needs, governance standards, and measurable business value. This position reports to Director, Enterprise Applications. The individual must exhibit the following core TireHub commitments: Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Owns, maintains, and communicates the short-term and long-term product roadmap for AI, automation, enterprise data, data warehouse, and Power BI reporting capabilities. Partners with business leaders and stakeholders to identify, evaluate, and prioritize high-value use cases for AI, workflow automation, data products, dashboards, analytics, and reporting solutions. Maintains, and accounts for product team progress to business stakeholders in bi-weekly prioritization. Works with assigned architect and business analyst on ongoing process of backlog grooming and elaboration to prepare actionable content for sprints. Works with technical leads in assigned areas to plan appropriate level of resource augmentation with offshore partners. Works with the scrum master on fine tuning the agile process for the product team through retrospectives and metric analysis. Creates, maintains, and prioritizes product backlog items, user stories, epics, acceptance criteria, and delivery priorities based on business value, urgency, customer needs, resource availability, and strategic alignment. Acts as the primary point of contact between business stakeholders, data teams, automation engineers, AI enablement teams, vendors, and IT leadership to translate business needs into clear, actionable product requirements. Guides Agile delivery teams through successful delivery of committed sprints, ensuring requirements are clearly understood, business priorities are aligned, and blockers are resolved quickly. Collaborates with AI and automation technical resources to define, evaluate, pilot, and scale solutions such as workflow automation, robotic process automation, AI agents, copilots, generative AI-enabled processes, and intelligent business workflows. Works with data engineering and BI teams to support the data warehouse lifecycle, including source data intake, data modeling, transformation requirements, data quality expectations, metadata standards, and reporting needs. Partners with Power BI developers and business stakeholders to define trusted datasets, dashboards, reports, KPIs, data definitions, report adoption plans, and actionable insights for leadership and operational teams. Supports data governance, AI governance, security, privacy, and access control requirements by ensuring solutions follow TireHub standards for responsible AI use, data protection, and approved business processes. Prepares business cases, value estimates, adoption plans, and success metrics for AI, automation, data warehouse, and reporting initiatives. Evaluates emerging AI, automation, data, and analytics tools and capabilities, coordinating pilots and proofs of concept to determine business value and implementation feasibility. Facilitates QA, UAT, and validation activities to ensure delivered solutions meet business requirements, acceptance criteria, data quality expectations, and reporting accuracy standards. Monitors product performance, adoption, user feedback, and operational outcomes to continuously improve AI, automation, data, and reporting products. Communicates product priorities, delivery progress, risks, dependencies, and value realization to stakeholders and leadership in clear business terms. Facilitates problem resolution and removes blockers that are preventing delivery progression or product adoption. Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules, as assigned. Ensures individual adherence to TireHub policies, procedures, and guidelines. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Product Vision & Strategy: Defines and communicates clear product direction, roadmaps, priorities, and value outcomes for AI, automation, data, and reporting capabilities. Innovation Orientation: Commits to creating and exploring new approaches, particularly at the intersection of AI, automation, and analytics, that enhance business performance. Data-Driven Decision Making: Uses analytics, KPIs, product metrics, business outcomes, and stakeholder feedback to guide product decisions and prioritization. Business & Financial Acumen: Understands ROI, cost savings, efficiency gains, risk reduction, adoption, and business value when evaluating product investments and delivery decisions. Optimizes Work Processes: Identifies and implements efficient processes, automation opportunities, and continuous improvement practices to improve business outcomes. Collaborates: Builds strong partnerships and works collaboratively with business stakeholders, IT teams, vendors, and leadership to achieve shared objectives. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies, methods, and business priorities in a fast-moving AI, automation, and analytics landscape. Communication: Communicates technical concepts, data insights, product priorities, and delivery progress clearly to both technical and non-technical audiences. Education and Experience: Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, Engineering, or a related field required; an equivalent combination of education and experience will be considered. 5+ years of experience in product ownership, business analysis, product management, data analytics, business intelligence, automation, enterprise applications, or a related technology delivery role. 2+ years of experience applying Agile project management methodologies, preferably using JIRA or a similar tool. Experience creating product roadmaps, managing backlogs, writing user stories, defining acceptance criteria, and supporting Agile and Scrum delivery teams. Experience working with AI, automation, workflow modernization, Power Platform, Copilot, generative AI, or related emerging technology capabilities preferred. Experience with data warehouse, data lake, Lakehouse, ETL/ELT, data modeling, data governance, or enterprise reporting concepts preferred. Experience with Power BI reporting, including dashboards, datasets, KPIs, data visualization, and report adoption preferred. Experience translating business requirements into technical specifications for data, reporting, automation, or AI-enabled solutions. Strong organizational skills and demonstrated ability to manage multiple initiatives and drive them to successful, on-schedule completion. Experience working and collaborating with remote or geographically distributed team members across multiple time zones. Experience in distribution, supply chain, retail, logistics, or a similar industry preferred. Required Knowledge, Skills, and Abilities: Strong understanding of product ownership practices, including Agile delivery methodologies, backlog management, sprint planning, and stakeholder prioritization. Ability to analyze business processes, identify operational pain points, and translate improvement opportunities into clearly defined product requirements for AI, automation, data, and reporting solutions. Working knowledge of Power BI, including dashboard and report development, dataset management, KPI definition, data definitions . click apply for full job details
Job Description Job Description Product Owner, Business Intelligence, Automation and AI Position Summary: At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. The Product Owner, Business Intelligence, Automation and AI plans and coordinates the development, enhancement, prioritization, and adoption of AI, automation, data warehouse, and Power BI reporting products with TireHub's business partners. This position provides product leadership and subject matter expertise across intelligent automation, applied AI, enterprise data, analytics, and reporting solutions. The Product Owner serves as the primary liaison between business stakeholders, technical teams, vendors, and leadership to ensure product roadmaps, backlogs, and delivered solutions align with TireHub's strategic priorities, operational needs, governance standards, and measurable business value. This position reports to Director, Enterprise Applications. The individual must exhibit the following core TireHub commitments: Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Owns, maintains, and communicates the short-term and long-term product roadmap for AI, automation, enterprise data, data warehouse, and Power BI reporting capabilities. Partners with business leaders and stakeholders to identify, evaluate, and prioritize high-value use cases for AI, workflow automation, data products, dashboards, analytics, and reporting solutions. Maintains, and accounts for product team progress to business stakeholders in bi-weekly prioritization. Works with assigned architect and business analyst on ongoing process of backlog grooming and elaboration to prepare actionable content for sprints. Works with technical leads in assigned areas to plan appropriate level of resource augmentation with offshore partners. Works with the scrum master on fine tuning the agile process for the product team through retrospectives and metric analysis. Creates, maintains, and prioritizes product backlog items, user stories, epics, acceptance criteria, and delivery priorities based on business value, urgency, customer needs, resource availability, and strategic alignment. Acts as the primary point of contact between business stakeholders, data teams, automation engineers, AI enablement teams, vendors, and IT leadership to translate business needs into clear, actionable product requirements. Guides Agile delivery teams through successful delivery of committed sprints, ensuring requirements are clearly understood, business priorities are aligned, and blockers are resolved quickly. Collaborates with AI and automation technical resources to define, evaluate, pilot, and scale solutions such as workflow automation, robotic process automation, AI agents, copilots, generative AI-enabled processes, and intelligent business workflows. Works with data engineering and BI teams to support the data warehouse lifecycle, including source data intake, data modeling, transformation requirements, data quality expectations, metadata standards, and reporting needs. Partners with Power BI developers and business stakeholders to define trusted datasets, dashboards, reports, KPIs, data definitions, report adoption plans, and actionable insights for leadership and operational teams. Supports data governance, AI governance, security, privacy, and access control requirements by ensuring solutions follow TireHub standards for responsible AI use, data protection, and approved business processes. Prepares business cases, value estimates, adoption plans, and success metrics for AI, automation, data warehouse, and reporting initiatives. Evaluates emerging AI, automation, data, and analytics tools and capabilities, coordinating pilots and proofs of concept to determine business value and implementation feasibility. Facilitates QA, UAT, and validation activities to ensure delivered solutions meet business requirements, acceptance criteria, data quality expectations, and reporting accuracy standards. Monitors product performance, adoption, user feedback, and operational outcomes to continuously improve AI, automation, data, and reporting products. Communicates product priorities, delivery progress, risks, dependencies, and value realization to stakeholders and leadership in clear business terms. Facilitates problem resolution and removes blockers that are preventing delivery progression or product adoption. Participates and maintains ongoing training requirements through in-class, in-person, or computer-based learning modules, as assigned. Ensures individual adherence to TireHub policies, procedures, and guidelines. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Product Vision & Strategy: Defines and communicates clear product direction, roadmaps, priorities, and value outcomes for AI, automation, data, and reporting capabilities. Innovation Orientation: Commits to creating and exploring new approaches, particularly at the intersection of AI, automation, and analytics, that enhance business performance. Data-Driven Decision Making: Uses analytics, KPIs, product metrics, business outcomes, and stakeholder feedback to guide product decisions and prioritization. Business & Financial Acumen: Understands ROI, cost savings, efficiency gains, risk reduction, adoption, and business value when evaluating product investments and delivery decisions. Optimizes Work Processes: Identifies and implements efficient processes, automation opportunities, and continuous improvement practices to improve business outcomes. Collaborates: Builds strong partnerships and works collaboratively with business stakeholders, IT teams, vendors, and leadership to achieve shared objectives. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies, methods, and business priorities in a fast-moving AI, automation, and analytics landscape. Communication: Communicates technical concepts, data insights, product priorities, and delivery progress clearly to both technical and non-technical audiences. Education and Experience: Bachelor's degree in Information Systems, Computer Science, Data Analytics, Business, Engineering, or a related field required; an equivalent combination of education and experience will be considered. 5+ years of experience in product ownership, business analysis, product management, data analytics, business intelligence, automation, enterprise applications, or a related technology delivery role. 2+ years of experience applying Agile project management methodologies, preferably using JIRA or a similar tool. Experience creating product roadmaps, managing backlogs, writing user stories, defining acceptance criteria, and supporting Agile and Scrum delivery teams. Experience working with AI, automation, workflow modernization, Power Platform, Copilot, generative AI, or related emerging technology capabilities preferred. Experience with data warehouse, data lake, Lakehouse, ETL/ELT, data modeling, data governance, or enterprise reporting concepts preferred. Experience with Power BI reporting, including dashboards, datasets, KPIs, data visualization, and report adoption preferred. Experience translating business requirements into technical specifications for data, reporting, automation, or AI-enabled solutions. Strong organizational skills and demonstrated ability to manage multiple initiatives and drive them to successful, on-schedule completion. Experience working and collaborating with remote or geographically distributed team members across multiple time zones. Experience in distribution, supply chain, retail, logistics, or a similar industry preferred. Required Knowledge, Skills, and Abilities: Strong understanding of product ownership practices, including Agile delivery methodologies, backlog management, sprint planning, and stakeholder prioritization. Ability to analyze business processes, identify operational pain points, and translate improvement opportunities into clearly defined product requirements for AI, automation, data, and reporting solutions. Working knowledge of Power BI, including dashboard and report development, dataset management, KPI definition, data definitions . click apply for full job details
TireHub, LLC
Atlanta, Georgia
Job Description Job Description: Technical Lead, Automation & AI Enablement Role Summary: At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. The Automation & AI Enablement Technical Lead is a hands-on technical leader responsible for architecting and delivering TireHub's enterprise automation and AI enablement programs. This role drives end-to-end solution design and execution across the full Microsoft automation and AI stack - Power Platform, Copilot Studio, and Microsoft Foundry - while directly managing and developing a team of engineers. This leader translates complex business problems into production-ready AI-powered automation solutions, partners with stakeholders to identify and prioritize high-value opportunities, and owns the technical direction, delivery quality, and capability growth of the team. The role requires equal command of automation, AI agent design and orchestration, and the integration patterns that connect them across enterprise systems. This role will report to the Sr. Leader, BI & Analytics. When you say YES to something bigger: Choose your day one benefits which include a no cost health insurance option TireHub funded Health Savings Account Additional benefit options including TireHub paid short/long term disability and life insurance benefits Paid vacation and holidays Parental leave programs Build your financial future with 401k including TireHub match Access to tire discounts, perks, and so much more! Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special The individual must exhibit the following core attributes of the TireHub commitment: Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Team Leadership & People Development Directly manage, mentor, and develop a team of engineers, fostering a high-performance culture aligned with TireHub's values. Set clear goals, provide regular feedback, and support the professional growth and career development of direct reports. Establishes team standards for solution design, documentation, testing, and deployment practices across the automation and AI program. Acts as a force multiplier: translate business priorities into clear technical direction, unblock team members, and ensure consistent delivery velocity. Coordinates effectively across onshore and offshore team members, adapting communication and workflows to support a distributed team model. AI & Automation Architecture Designs and own the enterprise architecture for TireHub's automation and AI enablement programs, spanning Power Platform, Copilot Studio, and Microsoft Foundry. Establishes architecture patterns that connect AI agents, automated workflows, and enterprise systems - including Microsoft Fabric, Dataverse, Azure services, ERP system, and third-party APIs. Defines technical standards, governance frameworks, and best practices for solution design, security, and lifecycle management across the automation and AI stack. Leads evaluation of new Microsoft AI and automation capabilities, running rapid proof-of-concepts and pilots to assess business value and implementation feasibility. Partners with IT security to ensure automation and AI solutions adhere to data privacy, access control, and compliance requirements. Collaborates with business stakeholders to build deep understanding of core business processes and translate that context into scalable, AI-powered automation solutions. Provides technical leadership across complex, cross-functional initiatives - guiding design decisions, reviewing solution architecture, and ensuring delivery quality. AI Enablement & Automation Engineering Leads the design, development, and deployment of AI agents and copilots using Microsoft Copilot Studio, including conversational agents, task automation bots, and orchestrated multi-agent solutions. Architects and implements AI solutions on Microsoft Foundry, including model selection and grounding, prompt engineering, RAG (retrieval-augmented generation) patterns, and responsible AI guardrails. Builds and modernize end-to-end automation workflows using Microsoft Power Automate, Power Apps, Logic Apps, and Azure integration services - connecting automated processes with AI capabilities where they add business value. Designs robust integration layers using REST APIs, Dataverse, Service Bus, and Azure services to connect automation and AI solutions across TireHub's enterprise systems. Ensures reliability, observability, and security of deployed solutions through comprehensive error handling, logging, alerting, and monitoring frameworks. Partners with business units to analyze processes end-to-end, identify AI and automation opportunities, and translate functional requirements into technical specifications and user stories. Delivers technical demonstrations and enablement sessions to stakeholders to drive adoption and ensure the full value of AI and automation investments is realized. Maintains comprehensive technical documentation and establish knowledge standards across the team. Delivery & Operations Operates within an Agile/Sprint environment; lead sprint planning and delivery cadence for the automation and AI team. Balances direct technical contribution with oversight responsibilities, contributing to solution design, code review, and architecture decisions. Demonstrates a commitment to continuous learning by researching, recommending, and applying emerging automation and AI techniques to advance TireHub's capabilities. Ensures individual and team adherence to TireHub policies, procedures, and guidelines. Complete other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: People Leadership: Establishes clear expectations, provides ongoing coaching and feedback, and develops the technical and professional capabilities of direct reports. Builds a team culture grounded in accountability, collaboration, and continuous improvement. Innovation Orientation: Demonstrates a high degree of commitment to creating and exploring innovative approaches - particularly at the intersection of AI and automation - that enhance performance and drive organizational success. Entrepreneurship/Intrapreneurship: Identifies and evaluates opportunities for AI-powered automation with a business-focused mindset (e.g., cost savings, efficiency gains, competitive advantage) and takes decisive action to execute. Organizational Awareness: Uses knowledge of systems, processes, and culture inside TireHub to identify high-value automation and AI opportunities and understand the cross-functional impact of proposed solutions. Collaborates: Builds strong partnerships and works collaboratively with business stakeholders, IT, and vendor partners to design and deliver automation and AI solutions that meet real business needs. Agility and Adaptability: Thrives in a fast-moving AI landscape; actively monitors and experiments with emerging Microsoft AI and automation capabilities to keep TireHub's program at the leading edge. Problem-Solving: Advanced critical thinking skills to diagnose and resolve complex technical issues across automation workflows, AI agent behavior, integration failures, and system performance. Communication: Excellent communication skills to interact with team members, stakeholders, and external partners. Excels at translating AI and automation concepts into clear business value for non-technical audiences. Education/Experience: Bachelor's degree in Computer Science, Information Systems, or related field is preferred. Master's degree is a plus. 7+ years of experience in automation engineering, solution architecture, or a related technical role. 5+ years of hands-on experience with Microsoft Power Platform (Power Automate, Power Apps, Power Pages). 2+ years of experience designing and deploying AI-powered solutions, including conversational AI, AI agents, or LLM-based applications. Demonstrated experience with Microsoft Copilot Studio, including agent design, topic authoring, channel deployment, and integration with enterprise data sources. Experience with Microsoft Foundry (Azure AI Foundry) including model deployment, prompt engineering, RAG pipelines, and responsible AI practices. 2+ years of direct people management or technical lead experience, including managing onshore and/or offshore team members. Experience with Azure integration services including Logic Apps, Service Bus, Azure Functions, and Application Insights. Proficiency in API integration patterns (REST, GraphQL, OAuth/token-based authentication). Proficiency in SQL and at least one programming language (Python, C#, Scala). Demonstrated project management skills and ability to lead cross-functional initiatives in an Agile environment. Required Knowledge, Skills . click apply for full job details
Job Description Job Description: Technical Lead, Automation & AI Enablement Role Summary: At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. The Automation & AI Enablement Technical Lead is a hands-on technical leader responsible for architecting and delivering TireHub's enterprise automation and AI enablement programs. This role drives end-to-end solution design and execution across the full Microsoft automation and AI stack - Power Platform, Copilot Studio, and Microsoft Foundry - while directly managing and developing a team of engineers. This leader translates complex business problems into production-ready AI-powered automation solutions, partners with stakeholders to identify and prioritize high-value opportunities, and owns the technical direction, delivery quality, and capability growth of the team. The role requires equal command of automation, AI agent design and orchestration, and the integration patterns that connect them across enterprise systems. This role will report to the Sr. Leader, BI & Analytics. When you say YES to something bigger: Choose your day one benefits which include a no cost health insurance option TireHub funded Health Savings Account Additional benefit options including TireHub paid short/long term disability and life insurance benefits Paid vacation and holidays Parental leave programs Build your financial future with 401k including TireHub match Access to tire discounts, perks, and so much more! Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special The individual must exhibit the following core attributes of the TireHub commitment: Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Team Leadership & People Development Directly manage, mentor, and develop a team of engineers, fostering a high-performance culture aligned with TireHub's values. Set clear goals, provide regular feedback, and support the professional growth and career development of direct reports. Establishes team standards for solution design, documentation, testing, and deployment practices across the automation and AI program. Acts as a force multiplier: translate business priorities into clear technical direction, unblock team members, and ensure consistent delivery velocity. Coordinates effectively across onshore and offshore team members, adapting communication and workflows to support a distributed team model. AI & Automation Architecture Designs and own the enterprise architecture for TireHub's automation and AI enablement programs, spanning Power Platform, Copilot Studio, and Microsoft Foundry. Establishes architecture patterns that connect AI agents, automated workflows, and enterprise systems - including Microsoft Fabric, Dataverse, Azure services, ERP system, and third-party APIs. Defines technical standards, governance frameworks, and best practices for solution design, security, and lifecycle management across the automation and AI stack. Leads evaluation of new Microsoft AI and automation capabilities, running rapid proof-of-concepts and pilots to assess business value and implementation feasibility. Partners with IT security to ensure automation and AI solutions adhere to data privacy, access control, and compliance requirements. Collaborates with business stakeholders to build deep understanding of core business processes and translate that context into scalable, AI-powered automation solutions. Provides technical leadership across complex, cross-functional initiatives - guiding design decisions, reviewing solution architecture, and ensuring delivery quality. AI Enablement & Automation Engineering Leads the design, development, and deployment of AI agents and copilots using Microsoft Copilot Studio, including conversational agents, task automation bots, and orchestrated multi-agent solutions. Architects and implements AI solutions on Microsoft Foundry, including model selection and grounding, prompt engineering, RAG (retrieval-augmented generation) patterns, and responsible AI guardrails. Builds and modernize end-to-end automation workflows using Microsoft Power Automate, Power Apps, Logic Apps, and Azure integration services - connecting automated processes with AI capabilities where they add business value. Designs robust integration layers using REST APIs, Dataverse, Service Bus, and Azure services to connect automation and AI solutions across TireHub's enterprise systems. Ensures reliability, observability, and security of deployed solutions through comprehensive error handling, logging, alerting, and monitoring frameworks. Partners with business units to analyze processes end-to-end, identify AI and automation opportunities, and translate functional requirements into technical specifications and user stories. Delivers technical demonstrations and enablement sessions to stakeholders to drive adoption and ensure the full value of AI and automation investments is realized. Maintains comprehensive technical documentation and establish knowledge standards across the team. Delivery & Operations Operates within an Agile/Sprint environment; lead sprint planning and delivery cadence for the automation and AI team. Balances direct technical contribution with oversight responsibilities, contributing to solution design, code review, and architecture decisions. Demonstrates a commitment to continuous learning by researching, recommending, and applying emerging automation and AI techniques to advance TireHub's capabilities. Ensures individual and team adherence to TireHub policies, procedures, and guidelines. Complete other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: People Leadership: Establishes clear expectations, provides ongoing coaching and feedback, and develops the technical and professional capabilities of direct reports. Builds a team culture grounded in accountability, collaboration, and continuous improvement. Innovation Orientation: Demonstrates a high degree of commitment to creating and exploring innovative approaches - particularly at the intersection of AI and automation - that enhance performance and drive organizational success. Entrepreneurship/Intrapreneurship: Identifies and evaluates opportunities for AI-powered automation with a business-focused mindset (e.g., cost savings, efficiency gains, competitive advantage) and takes decisive action to execute. Organizational Awareness: Uses knowledge of systems, processes, and culture inside TireHub to identify high-value automation and AI opportunities and understand the cross-functional impact of proposed solutions. Collaborates: Builds strong partnerships and works collaboratively with business stakeholders, IT, and vendor partners to design and deliver automation and AI solutions that meet real business needs. Agility and Adaptability: Thrives in a fast-moving AI landscape; actively monitors and experiments with emerging Microsoft AI and automation capabilities to keep TireHub's program at the leading edge. Problem-Solving: Advanced critical thinking skills to diagnose and resolve complex technical issues across automation workflows, AI agent behavior, integration failures, and system performance. Communication: Excellent communication skills to interact with team members, stakeholders, and external partners. Excels at translating AI and automation concepts into clear business value for non-technical audiences. Education/Experience: Bachelor's degree in Computer Science, Information Systems, or related field is preferred. Master's degree is a plus. 7+ years of experience in automation engineering, solution architecture, or a related technical role. 5+ years of hands-on experience with Microsoft Power Platform (Power Automate, Power Apps, Power Pages). 2+ years of experience designing and deploying AI-powered solutions, including conversational AI, AI agents, or LLM-based applications. Demonstrated experience with Microsoft Copilot Studio, including agent design, topic authoring, channel deployment, and integration with enterprise data sources. Experience with Microsoft Foundry (Azure AI Foundry) including model deployment, prompt engineering, RAG pipelines, and responsible AI practices. 2+ years of direct people management or technical lead experience, including managing onshore and/or offshore team members. Experience with Azure integration services including Logic Apps, Service Bus, Azure Functions, and Application Insights. Proficiency in API integration patterns (REST, GraphQL, OAuth/token-based authentication). Proficiency in SQL and at least one programming language (Python, C#, Scala). Demonstrated project management skills and ability to lead cross-functional initiatives in an Agile environment. Required Knowledge, Skills . click apply for full job details
TireHub, LLC
Atlanta, Georgia
Job Description Job Description Technical Lead, .NET/Middleware About Tirehub At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. Role Summary: The Technical Lead, .NET/Middleware is a senior technical specialist responsible for leading the design, development, and delivery of high-volume, mission-critical API and middleware solutions supporting TireHub's customer connectivity platform. This role coordinates internal and offshore development resources, drives technical strategy and execution, and ensures secure, high performance, and reliable services. The primary technology stack includes .NET Core, API frameworks, and middleware integration patterns. This role will report to the Software Development Manager, Core Systems. When you say YES to something bigger: Choose your day one benefits which include a no cost health insurance option TireHub funded Health Savings Account Additional benefit options including TireHub paid short/long term disability and life insurance benefits Paid vacation and holidays Parental leave programs Build your financial future with 401k including TireHub match Access to tire discounts, perks, and so much more! Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core attributes of the TireHub commitment: Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Defines and implements architectural standards and best practices for .NET API and Middleware platforms. Ensures platform security, performance, scalability, and operational stability. Designs and implements business process automation using .NET microservices and integration services. Oversees API lifecycle management, including maintenance and third-level (senior) technical support. Leads, mentors, and develops a team of internal Developers and Senior Developers to achieve business objectives. Manages day-to-day delivery and priorities for an offshore .NET API development team across multiple initiatives. Partners with architecture, product, and business stakeholders to translate requirements into scalable technical solutions. Ensures individual personal adherence to TireHub policies, procedures, and guidelines. Participates and maintains ongoing training requirements through in-person, virtual or computer-based learning modules as assigned. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Innovation Orientation: Demonstrates a high degree of commitment to creating and exploring innovative approaches and tools that enhance performance and drive organizational success. Organizational Collaboration: Leverages deep knowledge of company systems and culture to build partnerships that drive innovation, research new technologies, and achieve shared business goals. Optimization Mindset: Identifies and implements the most effective and efficient processes to accomplish and automate tasks, with a focus on continuous improvement and operational excellence. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies and methodologies to stay ahead of industry trends. Problem-Solving: Advanced analytical and critical thinking skills to identify, diagnose, and resolve technical issues efficiently. Communication: Excellent communication skills to interact with team members, stakeholders, and external partners effectively. Excels at communicating technical concepts to non-technical stakeholders in simple terms Required Knowledge, Skills, and Abilities: Education/Experience: Bachelor's degree in Computer Science / MIS or related field preferred. 7+ years of experience in software development, with a strong focus on .NET technologies. 5+ years of experience designing and developing middleware, APIs, and distributed systems. Technical Expertise Advanced hands-on experience with .NET Core, .NET Standard and modern .NET frameworks 4.6/4/7. Strong proficiency in C#, including abstraction, generics, prototyping, LINQ, Entity Framework. Strong experience with SQL Server and T-SQL including performance tuning and data modeling. Experience with API design, versioning strategies, documentation, telemetry, and performance optimization. Proficiency with Git-based version control and modern development workflows. Experience with unit testing frameworks and automated testing practices. Working knowledge of cloud platforms including: Azure: App Services, Application Insights, Logic Apps AWS: EC2, Elastic Beanstalk, Redis (or similar services). Leadership & Delivery: Proven ability to lead and coach a team of .NET API/middleware developers, including task assignments, design guidance, and code reviews. Experience managing offshore or distributed development teams across multiple initiatives. Ability to produce and maintain technical roadmaps and technical debt assessments. Ability to review, influence, and implement Solutions and Enterprise Architecture artifacts. Demonstrated ability to operate as both hands-on technical contributor and a people leader in a fast -paced environment. Business & Behavioral Competencies: Ability to manage critical feedback, shifting priorities, and a dynamic delivery environment with professionalism and composure. Ability to make timely, value-driven decisions under pressure. Adaptable to change, with ability to lead and facilitate change within teams. Demonstrates accountability, ownership, and commitment to team success. Aligns with and represents the organization's mission, values, and operational goals. Maintains awareness of technological trends and industry best practices relevant to TireHub's business. Work Conditions: This is a fast-paced and dynamic operating environment. Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles. Must be able to work flexible hours to support critical system changes and emergency events. This role is based in our headquarters office in Dunwoody, GA and requires a strong in-person presence. Must be able to travel up to 10%. TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.
Job Description Job Description Technical Lead, .NET/Middleware About Tirehub At TireHub we move more than tires - we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers - because they're at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes - to challenges, to each other, and to getting it done right. Role Summary: The Technical Lead, .NET/Middleware is a senior technical specialist responsible for leading the design, development, and delivery of high-volume, mission-critical API and middleware solutions supporting TireHub's customer connectivity platform. This role coordinates internal and offshore development resources, drives technical strategy and execution, and ensures secure, high performance, and reliable services. The primary technology stack includes .NET Core, API frameworks, and middleware integration patterns. This role will report to the Software Development Manager, Core Systems. When you say YES to something bigger: Choose your day one benefits which include a no cost health insurance option TireHub funded Health Savings Account Additional benefit options including TireHub paid short/long term disability and life insurance benefits Paid vacation and holidays Parental leave programs Build your financial future with 401k including TireHub match Access to tire discounts, perks, and so much more! Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more. The individual must exhibit the following core attributes of the TireHub commitment: Approachable - If a company could smile, we would. Instead we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships. Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique. Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we don't give up until we get to the end. Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done - and we do it fast. Role Specifics: Defines and implements architectural standards and best practices for .NET API and Middleware platforms. Ensures platform security, performance, scalability, and operational stability. Designs and implements business process automation using .NET microservices and integration services. Oversees API lifecycle management, including maintenance and third-level (senior) technical support. Leads, mentors, and develops a team of internal Developers and Senior Developers to achieve business objectives. Manages day-to-day delivery and priorities for an offshore .NET API development team across multiple initiatives. Partners with architecture, product, and business stakeholders to translate requirements into scalable technical solutions. Ensures individual personal adherence to TireHub policies, procedures, and guidelines. Participates and maintains ongoing training requirements through in-person, virtual or computer-based learning modules as assigned. Completes other tasks assigned by their supervisor or another member of Leadership, as requested. Competencies: Innovation Orientation: Demonstrates a high degree of commitment to creating and exploring innovative approaches and tools that enhance performance and drive organizational success. Organizational Collaboration: Leverages deep knowledge of company systems and culture to build partnerships that drive innovation, research new technologies, and achieve shared business goals. Optimization Mindset: Identifies and implements the most effective and efficient processes to accomplish and automate tasks, with a focus on continuous improvement and operational excellence. Agility and Adaptability: Thrives in an Agile environment and embraces new technologies and methodologies to stay ahead of industry trends. Problem-Solving: Advanced analytical and critical thinking skills to identify, diagnose, and resolve technical issues efficiently. Communication: Excellent communication skills to interact with team members, stakeholders, and external partners effectively. Excels at communicating technical concepts to non-technical stakeholders in simple terms Required Knowledge, Skills, and Abilities: Education/Experience: Bachelor's degree in Computer Science / MIS or related field preferred. 7+ years of experience in software development, with a strong focus on .NET technologies. 5+ years of experience designing and developing middleware, APIs, and distributed systems. Technical Expertise Advanced hands-on experience with .NET Core, .NET Standard and modern .NET frameworks 4.6/4/7. Strong proficiency in C#, including abstraction, generics, prototyping, LINQ, Entity Framework. Strong experience with SQL Server and T-SQL including performance tuning and data modeling. Experience with API design, versioning strategies, documentation, telemetry, and performance optimization. Proficiency with Git-based version control and modern development workflows. Experience with unit testing frameworks and automated testing practices. Working knowledge of cloud platforms including: Azure: App Services, Application Insights, Logic Apps AWS: EC2, Elastic Beanstalk, Redis (or similar services). Leadership & Delivery: Proven ability to lead and coach a team of .NET API/middleware developers, including task assignments, design guidance, and code reviews. Experience managing offshore or distributed development teams across multiple initiatives. Ability to produce and maintain technical roadmaps and technical debt assessments. Ability to review, influence, and implement Solutions and Enterprise Architecture artifacts. Demonstrated ability to operate as both hands-on technical contributor and a people leader in a fast -paced environment. Business & Behavioral Competencies: Ability to manage critical feedback, shifting priorities, and a dynamic delivery environment with professionalism and composure. Ability to make timely, value-driven decisions under pressure. Adaptable to change, with ability to lead and facilitate change within teams. Demonstrates accountability, ownership, and commitment to team success. Aligns with and represents the organization's mission, values, and operational goals. Maintains awareness of technological trends and industry best practices relevant to TireHub's business. Work Conditions: This is a fast-paced and dynamic operating environment. Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles. Must be able to work flexible hours to support critical system changes and emergency events. This role is based in our headquarters office in Dunwoody, GA and requires a strong in-person presence. Must be able to travel up to 10%. TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.