Zibal Technologies

Position: ServiceNow IRM SME/ServiceNow Business Analyst- GRC/IRM Location: Chicago, IL (Day 1 Onsite) Duration: Long Term Project Overview The Risk Controls Enhancements (RCE) initiative is an enterprise-wide modernization and consolidation effort for Governance, Risk, and Controls (GRC) processes, data, and reporting. Role Summary: The Senior Business Analyst, GRC/IRM, is a subject matter expert in risk management processes, responsible for defining and documenting business requirements for the ServiceNow IRM platform. This role involves leading discovery workshops, conducting process analysis, and acting as the functional owner of the solution to ensure it aligns with business goals and best practices. As a Senior Business Analyst, you will be a key liaison between business stakeholders and the technical team to ensure that the ServiceNow IRM solution effectively addresses strategic GRC objectives. Experience Level: 5+ years of experience working with ServiceNow IRM, with a deep focus on GRC processes and modules. 10+ years of professional experience in risk management, GRC, or a related field, demonstrating an indepth understanding of enterprise risk, and controls processes. Proven track record of success in gathering and translating complex business requirements into clear, functional specifications for large-scale ServiceNow IRM implementations. Expertise in core IRM capabilities such as Risk Identification, Risk and Control Self Assessments (RCSA), Issue Management, Incident Management, Loss Events, and Controls Testing. Qualifications Deep functional understanding of the ServiceNow IRM suite and its capabilities, including Policy and Compliance, Risk Management, and Audit Management. In-depth knowledge of GRC and risk management frameworks and best practices. Strong communication, presentation, and facilitation skills, with the ability to effectively bridge the gap between technical and nontechnical stakeholders. Proven ability to lead workshops, gather requirements, and present complex information to all levels of the organization. Bachelor degree in a relevant field, or equivalent professional experience.

Role: Functional SAP MDM S4HANA Consultant Location: Santa Clara, CA, 95050, US (Day 1 Onsite) Type: Contract We are looking for a seasoned Functional SAP MDG / MDM Consultant with deep understanding of MDG functionality and proven implementation experience. This role is critical in enabling enterprise-wide master data governance, driving data harmonization, and integrating MDG with SAP ECC, S/4HANA, and non-SAP applications. The ideal candidate should be capable of addressing business challenges, advising on best practices, and ensuring scalable deployment in both classic and cloud-ready modes. Key Responsibilities: Implement SAP MDG in both classic (on-premise) and cloud-ready modes. Lead data harmonization efforts deduplication, consolidation, and alignment across global systems. Set up and maintain key and value mapping for consistent data interpretation across systems. Configure and manage workflows for master data creation, approvals, and change processes. Drive integration of MDG with SAP ECC, S/4HANA, and non-SAP systems using DRF, SOA, REST APIs, or other integration tools. Collaborate with business stakeholders to understand MDM-related pain points and provide functional solutions. Lead end-to-end MDG implementations, including data modeling, UI configuration, business rules, and replication frameworks. Document functional specifications, user guides, and support training and post-go-live activities. Key Requirements: Strong functional knowledge of SAP MDG (and/or SAP MDM) not just support experience, but hands-on implementation exposure. Experience in configuring: Deployment options (classic/cloud-ready) Data models and governance frameworks Key/Value mapping Workflows and rule-based approvals Practical experience in data harmonization across systems. Strong understanding of business challenges in MDM and the ability to translate them into functional solutions. Proven integration experience with SAP ECC, SAP S/4HANA, and third-party applications.