Staffing Pros, a division of VETS Inc., is recruiting for a full-time Mobile Threat Analyst. This position is located in Arlington, VA and will be onsite 5 days a week. No hybrid/telework allowed. Responsibilities: Conduct forensic examinations of mobile devices (e.g., Android and iOS phones), including full physical, logical, and file-system acquisitions. Perform mobile application assessments to analyze behavior, identifying malicious code, unauthorized data exfiltration, privacy risks, and communication patterns within installed applications. Perform consolidated and comprehensive information and intelligence analysis of mobile threat data obtained from classified, proprietary, and open-source resources to provide awareness to relevant stakeholders. Analyze and report on unique attack vectors, emerging cyber threats, and current trends used by malicious actors targeting mobile ecosystems. Assess the cyber threat environment for U.S. missions worldwide. Ensure that forensic community accepted principles and practices are applied throughout the entire lifecycle of the analysis. Utilize industry-accepted forensic tools to perform analysis, including but not limited to Cellebrite, Magnet, and other commercial and open-source forensic and app-analysis software. Collaborate with other forensic analysts, law enforcement officers, and legal experts to identify and recommend methods and procedures for recovery, preservation, analysis, and presentation of digital evidence. Travel to domestic and overseas locations to provide operational briefings and threat awareness. Required Qualifications: A Bachelors degree and a minimum of 9 years of relevant experience; Minimum of 7 years with a Masters degree; or 4 years with PhD. An additional 4 years of relevant experience can be substituted in lieu of the degree requirement. Possess one of the following certifications: CASP+ CE, CCNA Cyber Ops, CCNA-Security, CCNP Security, CEH, CFR, CHFI, CISA, CISSP (or Associate), CISSP-ISSAP, CISSP-ISSEP, CySA+, GCED, GCFA, GCIH, SCYBER. Demonstrated experience performing mobile device forensic acquisitions. Experience analyzing forensic images, mobile applications, and data for indicators of compromise (IOCs), root cause, and other relevant artifacts pertaining to compromised activity. Demonstrated critical, creative, and analytical thinking skills. Experience developing technically detailed reports that translate complex technical information to non-technical audiences. Travel to domestic and overseas locations to provide operational briefings and threat awareness. U.S. citizenship required. An active Top Secret security clearance. Additional ability to obtain a final Top Secret/SCI security clearance. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
08/05/2026
Staffing Pros, a division of VETS Inc., is recruiting for a full-time Mobile Threat Analyst. This position is located in Arlington, VA and will be onsite 5 days a week. No hybrid/telework allowed. Responsibilities: Conduct forensic examinations of mobile devices (e.g., Android and iOS phones), including full physical, logical, and file-system acquisitions. Perform mobile application assessments to analyze behavior, identifying malicious code, unauthorized data exfiltration, privacy risks, and communication patterns within installed applications. Perform consolidated and comprehensive information and intelligence analysis of mobile threat data obtained from classified, proprietary, and open-source resources to provide awareness to relevant stakeholders. Analyze and report on unique attack vectors, emerging cyber threats, and current trends used by malicious actors targeting mobile ecosystems. Assess the cyber threat environment for U.S. missions worldwide. Ensure that forensic community accepted principles and practices are applied throughout the entire lifecycle of the analysis. Utilize industry-accepted forensic tools to perform analysis, including but not limited to Cellebrite, Magnet, and other commercial and open-source forensic and app-analysis software. Collaborate with other forensic analysts, law enforcement officers, and legal experts to identify and recommend methods and procedures for recovery, preservation, analysis, and presentation of digital evidence. Travel to domestic and overseas locations to provide operational briefings and threat awareness. Required Qualifications: A Bachelors degree and a minimum of 9 years of relevant experience; Minimum of 7 years with a Masters degree; or 4 years with PhD. An additional 4 years of relevant experience can be substituted in lieu of the degree requirement. Possess one of the following certifications: CASP+ CE, CCNA Cyber Ops, CCNA-Security, CCNP Security, CEH, CFR, CHFI, CISA, CISSP (or Associate), CISSP-ISSAP, CISSP-ISSEP, CySA+, GCED, GCFA, GCIH, SCYBER. Demonstrated experience performing mobile device forensic acquisitions. Experience analyzing forensic images, mobile applications, and data for indicators of compromise (IOCs), root cause, and other relevant artifacts pertaining to compromised activity. Demonstrated critical, creative, and analytical thinking skills. Experience developing technically detailed reports that translate complex technical information to non-technical audiences. Travel to domestic and overseas locations to provide operational briefings and threat awareness. U.S. citizenship required. An active Top Secret security clearance. Additional ability to obtain a final Top Secret/SCI security clearance. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
Staffing Pros, a division of VETS Inc., is recruiting for a full-time DevOps Engineer. We are seeking an experienced DevOps Engineer to join our team. As a DevOps Engineer, you will play a crucial role in automating and optimizing our DevOps toolchain, ensuring seamless collaboration between development and operations teams. Your expertise in automating processes and integrating tools will directly impact on the efficiency and quality of our software delivery. This will include optimizing existing CI/CD pipelines to work in AirGap cloud settings and support automation of customer development desktops for the best customer experience possible. Key Responsibilities: DevOps: Design, deploy, and operate Azure infrastructure using IaC (Bicep/Terraform) for repeatable, scalable environments. Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and platform services. Enforce GitOps-based baselines for versioned, traceable, consistent configuration across environments. Create and maintain golden image pipelines using Packer (images-as-code) to support enterprise workloads. Ensure security compliance (CMKs, encryption, approved baselines) and integrate IAM via AD/Entra ID (federation/SSO such as Keycloak). Security & Compliance: Operate and maintain secure enterprise environments in alignment with DoD security standards, utilizing vulnerability management tools such as Nessus Security Center. Ensure all virtual machines and platform resources are properly configured to send telemetry and logs to a centralized Azure Log Analytics workspace. Perform enterprise-scale patching and update management using WSUS or equivalent update management solutions. Participate in change management and review boards, supporting boundary changes and ensuring compliance with enterprise governance processes. Customer Onboarding & Operations: Tailor infrastructure parameter templates to customer workload and hardware requirements. Deploy Azure infrastructure via established CI/CD pipelines into enterprise environments. Document customer configurations and operational details in Confluence. Coordinate with onsite and remote teams to validate configurations and ensure handoff readiness. Provide Tier 1 operational support, including automated baseline desktop and software installs (DSC, Packer). Automation & Container Enablement: Develop and maintain automation solutions using Bicep and/or Terraform to minimize manual intervention and improve deployment reliability. Support container image movement and lifecycle management using tools such as Skopeo, Crane, and Podman, ensuring secure and repeatable container workflows. Architect and develop, automate, deploy and manage AKS based applications to support developers Qualifications: Security+ Certification is required Experience working in a classified Azure Region or delivering software into an AirGapped network Experience deploying Microsoft infrastructure using Terraform or Bicep Bachelors degree in computer science, Engineering, or related Field AND 3+ years leadership experience in relevant area of business OR equivalent experience 8+ years demonstrated performance in related technology Requirements: Must be within driving distance of Beavercreek, OH OR willing to relocate there (relocation packages available) Must be willing to work onsite Must possess an active TS/ SCI clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
08/05/2026
Staffing Pros, a division of VETS Inc., is recruiting for a full-time DevOps Engineer. We are seeking an experienced DevOps Engineer to join our team. As a DevOps Engineer, you will play a crucial role in automating and optimizing our DevOps toolchain, ensuring seamless collaboration between development and operations teams. Your expertise in automating processes and integrating tools will directly impact on the efficiency and quality of our software delivery. This will include optimizing existing CI/CD pipelines to work in AirGap cloud settings and support automation of customer development desktops for the best customer experience possible. Key Responsibilities: DevOps: Design, deploy, and operate Azure infrastructure using IaC (Bicep/Terraform) for repeatable, scalable environments. Build and maintain Azure Pipelines to automate provisioning of VMs, Key Vault, networking, and platform services. Enforce GitOps-based baselines for versioned, traceable, consistent configuration across environments. Create and maintain golden image pipelines using Packer (images-as-code) to support enterprise workloads. Ensure security compliance (CMKs, encryption, approved baselines) and integrate IAM via AD/Entra ID (federation/SSO such as Keycloak). Security & Compliance: Operate and maintain secure enterprise environments in alignment with DoD security standards, utilizing vulnerability management tools such as Nessus Security Center. Ensure all virtual machines and platform resources are properly configured to send telemetry and logs to a centralized Azure Log Analytics workspace. Perform enterprise-scale patching and update management using WSUS or equivalent update management solutions. Participate in change management and review boards, supporting boundary changes and ensuring compliance with enterprise governance processes. Customer Onboarding & Operations: Tailor infrastructure parameter templates to customer workload and hardware requirements. Deploy Azure infrastructure via established CI/CD pipelines into enterprise environments. Document customer configurations and operational details in Confluence. Coordinate with onsite and remote teams to validate configurations and ensure handoff readiness. Provide Tier 1 operational support, including automated baseline desktop and software installs (DSC, Packer). Automation & Container Enablement: Develop and maintain automation solutions using Bicep and/or Terraform to minimize manual intervention and improve deployment reliability. Support container image movement and lifecycle management using tools such as Skopeo, Crane, and Podman, ensuring secure and repeatable container workflows. Architect and develop, automate, deploy and manage AKS based applications to support developers Qualifications: Security+ Certification is required Experience working in a classified Azure Region or delivering software into an AirGapped network Experience deploying Microsoft infrastructure using Terraform or Bicep Bachelors degree in computer science, Engineering, or related Field AND 3+ years leadership experience in relevant area of business OR equivalent experience 8+ years demonstrated performance in related technology Requirements: Must be within driving distance of Beavercreek, OH OR willing to relocate there (relocation packages available) Must be willing to work onsite Must possess an active TS/ SCI clearance or above Please note that pursuant to a government contract, this specific position requires U.S. citizenship status EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
Staffing Pros, a division of VETS Inc., is recruiting for a full-time Microsoft Security Engineer based on-site at the Beltsville, MD office, with occasional travel to the Washington, DC office. This candidate needs to have handson experience in Data Loss Prevention (DLP) and the Microsoft Security ecosystem, including Microsoft Purview. This role supports the protection of sensitive government and enterprise data across cloud, endpoint, and database environments, with a strong focus on compliance, governance, and risk reduction. Responsibilities: Design, implement, and maintain DLP policies within Microsoft 365 and related security services. Configure and manage Microsoft Purview capabilities, including: DLP policies Sensitivity labels and information protection Data classification and governance controls Protect sensitive data across structured data sources, including SQL databases and data platforms. Partner with database, cloud, and application teams to ensure sensitive data is properly classified, monitored, and protected. Monitor DLP alerts, investigate incidents, and support response and remediation efforts. Support security compliance and audit activities aligned with federal and organizational requirements. Create and maintain security documentation, procedures, and standards. Operate in accordance with security best practices for cleared environments. Required Qualifications: 5+ years of hands-on experience with Data Loss Prevention (DLP) technologies and the Microsoft Security ecosystem. Must have a Secret clearance with the ability to obtain a Top-Secret clearance is required. Must be able to commute to Beltsville, MD and occasionally to Washington, DC for full-time onsite work. Must have a security background combined with data and database familiarity (e.g., SQL) and experience operating in a federal environment. Experience working within the Microsoft Security stack, including Microsoft 365 security features. Familiarity with Microsoft Purview, particularly for DLP, data classification, or information protection. Experience or working knowledge of SQL or database environments, especially as it relates to data security and governance. Understanding of data protection principles, sensitive data types, and access controls. Strong analytical, documentation, and troubleshooting skills. US Citizenship is required. Preferred Qualifications: Experience implementing DLP or Purview controls in government or cleared environments. Background in database administration, data management, or data engineering with a security focus. Familiarity with security or compliance frameworks (e.g., NIST). Microsoft security certifications (SC400, SC200, Azure Security), preferred but not required. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
08/05/2026
Staffing Pros, a division of VETS Inc., is recruiting for a full-time Microsoft Security Engineer based on-site at the Beltsville, MD office, with occasional travel to the Washington, DC office. This candidate needs to have handson experience in Data Loss Prevention (DLP) and the Microsoft Security ecosystem, including Microsoft Purview. This role supports the protection of sensitive government and enterprise data across cloud, endpoint, and database environments, with a strong focus on compliance, governance, and risk reduction. Responsibilities: Design, implement, and maintain DLP policies within Microsoft 365 and related security services. Configure and manage Microsoft Purview capabilities, including: DLP policies Sensitivity labels and information protection Data classification and governance controls Protect sensitive data across structured data sources, including SQL databases and data platforms. Partner with database, cloud, and application teams to ensure sensitive data is properly classified, monitored, and protected. Monitor DLP alerts, investigate incidents, and support response and remediation efforts. Support security compliance and audit activities aligned with federal and organizational requirements. Create and maintain security documentation, procedures, and standards. Operate in accordance with security best practices for cleared environments. Required Qualifications: 5+ years of hands-on experience with Data Loss Prevention (DLP) technologies and the Microsoft Security ecosystem. Must have a Secret clearance with the ability to obtain a Top-Secret clearance is required. Must be able to commute to Beltsville, MD and occasionally to Washington, DC for full-time onsite work. Must have a security background combined with data and database familiarity (e.g., SQL) and experience operating in a federal environment. Experience working within the Microsoft Security stack, including Microsoft 365 security features. Familiarity with Microsoft Purview, particularly for DLP, data classification, or information protection. Experience or working knowledge of SQL or database environments, especially as it relates to data security and governance. Understanding of data protection principles, sensitive data types, and access controls. Strong analytical, documentation, and troubleshooting skills. US Citizenship is required. Preferred Qualifications: Experience implementing DLP or Purview controls in government or cleared environments. Background in database administration, data management, or data engineering with a security focus. Familiarity with security or compliance frameworks (e.g., NIST). Microsoft security certifications (SC400, SC200, Azure Security), preferred but not required. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
Staffing Pros, a division of VETS Inc., is recruiting for a full-time Software Packaging Engineer. This senior engineering position requires extensive hands-on experience in packaging, testing, and delivering baseline and non-baseline software to both classified and unclassified government networks. The software will be used on Standard Operating Environment (SOE) devices and made available via Intune, the Software Center, PAT, and/or MCM. The software packaging engineer is responsible for ensuring the interoperability of applications on supported Windows 11 endpoints. The position will have a hybrid telework arrangement with on-site presence three (3) days a week, at a secure government facility in Washington, DC. Work schedule will be Monday through Friday during normal business hours. Work location and schedule are subject to change based on government requirements. Responsibilities: Manage the workflow for packaging requests for baseline and non-baseline applications deployed on the SOE platforms on the unclassified and classified networks. This duty involves close coordination with application owners to build, test, perform user acceptance, and publish the package via Intune, PAT, MCM, Software Center or FTP. Perform Application Packaging Scripting in support of department Standards to ensure installed software meets specified guidance and customized installation requirements. Perform Operating System Deployment (OSD) engineering for Windows 11 platforms. These duties include Windows Imaging (WIM) creation, task sequence creation, testing, and publishing. Perform lifecycle application support related to security updates. This duty involves packaging, publishing, performing User Acceptance Testing, and providing Tier 3 software support. Responsibilities include supporting User Acceptance Testing (UAT), troubleshooting deployment issues, creating deployment scripts, and maintaining an application catalog. Creating and maintaining automated application deployment packages. Required Qualifications: Bachelor's degree and 9 years' experience; may accept experience in lieu of degree. Extensive hands-on experience in creating silent installations for Adobe, AutoCAD and Microsoft products. Extensive hands-on experience in preparing and deploying MS cumulative updates to endpoints via Intune. 3-5 years of experience with Microsoft MCM. 1-3 years of experience packaging applications for Windows 11 platforms. Experience working in classified and/or unclassified government environments with greater than 10,000 endpoints. Experience with scripting to include PowerShell and VBScript. Hands-on experience scripting silent installations for COTS/GOTS. Experience packaging applications with various licensing models. Experience working in team environments. Excellent written and verbal communication skills. Capable of working well within a collaborative environment as an integral member of a project team. Must have an Active Top Secret clearance. Must be a U.S. citizen. Preferred Qualifications: Experience with Intune's Delivery Optimization, Microsoft Connected Cache (MCC), Windows Update for Business (WUfB) and enterprise content distribution. Experience developing enterprise reporting using SQL, PowerShell, and Microsoft management platforms. Past experience supporting large government agencies. Experience with Microsoft Operating System Deployment (OSD) to include Task Sequences and WIMs. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
08/05/2026
Staffing Pros, a division of VETS Inc., is recruiting for a full-time Software Packaging Engineer. This senior engineering position requires extensive hands-on experience in packaging, testing, and delivering baseline and non-baseline software to both classified and unclassified government networks. The software will be used on Standard Operating Environment (SOE) devices and made available via Intune, the Software Center, PAT, and/or MCM. The software packaging engineer is responsible for ensuring the interoperability of applications on supported Windows 11 endpoints. The position will have a hybrid telework arrangement with on-site presence three (3) days a week, at a secure government facility in Washington, DC. Work schedule will be Monday through Friday during normal business hours. Work location and schedule are subject to change based on government requirements. Responsibilities: Manage the workflow for packaging requests for baseline and non-baseline applications deployed on the SOE platforms on the unclassified and classified networks. This duty involves close coordination with application owners to build, test, perform user acceptance, and publish the package via Intune, PAT, MCM, Software Center or FTP. Perform Application Packaging Scripting in support of department Standards to ensure installed software meets specified guidance and customized installation requirements. Perform Operating System Deployment (OSD) engineering for Windows 11 platforms. These duties include Windows Imaging (WIM) creation, task sequence creation, testing, and publishing. Perform lifecycle application support related to security updates. This duty involves packaging, publishing, performing User Acceptance Testing, and providing Tier 3 software support. Responsibilities include supporting User Acceptance Testing (UAT), troubleshooting deployment issues, creating deployment scripts, and maintaining an application catalog. Creating and maintaining automated application deployment packages. Required Qualifications: Bachelor's degree and 9 years' experience; may accept experience in lieu of degree. Extensive hands-on experience in creating silent installations for Adobe, AutoCAD and Microsoft products. Extensive hands-on experience in preparing and deploying MS cumulative updates to endpoints via Intune. 3-5 years of experience with Microsoft MCM. 1-3 years of experience packaging applications for Windows 11 platforms. Experience working in classified and/or unclassified government environments with greater than 10,000 endpoints. Experience with scripting to include PowerShell and VBScript. Hands-on experience scripting silent installations for COTS/GOTS. Experience packaging applications with various licensing models. Experience working in team environments. Excellent written and verbal communication skills. Capable of working well within a collaborative environment as an integral member of a project team. Must have an Active Top Secret clearance. Must be a U.S. citizen. Preferred Qualifications: Experience with Intune's Delivery Optimization, Microsoft Connected Cache (MCC), Windows Update for Business (WUfB) and enterprise content distribution. Experience developing enterprise reporting using SQL, PowerShell, and Microsoft management platforms. Past experience supporting large government agencies. Experience with Microsoft Operating System Deployment (OSD) to include Task Sequences and WIMs. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
Staffing Pros, a division of VETS Inc., has an opening with our client for a Customer Support Specialist onsite in Colby, KS. This position is 1-2 days per week with an 8 hour schedule. Our clients rely on friendly, timely, and professional support to keep their day moving. The purpose of the Customer Support & End-User IT Support Specialist is to provide an excellent on-site customer experience while handling common end-user issues (such as email and account login problems), collecting key information, and coordinating with remote support resources when needed. This role is designed for someone who is service-minded and a strong communicator; a deep technical background is not required. Responsibilities: Greet and assist end users on-site; listen actively, ask clarifying questions, and set clear expectations for next steps and timelines. Provide lightweight end-user support for common issues (e.g., email access, password resets/account login issues, basic application navigation, and workstation connectivity checks) using approved scripts and knowledge articles. Accurately document reported issues and requests, including user impact, symptoms, screenshots/notes (as applicable), troubleshooting steps attempted, and requested outcomes. Coordinate with a remote support resource for advanced troubleshooting; provide clear handoffs, follow escalation procedures, and keep the end user informed throughout. Gather customer information needed for resolution (contact details, device information, account identifiers, and business impact) and ensure it is recorded correctly and securely. Collect client feedback, identify recurring pain points, and share insights with the remote support team and leadership to improve the end-user experience. Maintain accurate ticket updates and follow-through; confirm resolution with the end user and close requests according to process. Qualified candidates must meet the following job requirements: Customer-first mindset with a calm, professional presence in a busy, in-person environment Strong listening and communication skills; able to translate information between end users and technical resources Able to ask effective questions, gather details accurately, and document interactions clearly Reliable follow-through and organization; able to manage multiple requests and priorities Comfortable using standard workplace technology (email, web browsers, ticketing/CRM systems, and collaboration tools) with willingness to learn new systems Demonstrates discretion and sound judgment when handling account access and customer information Required: Must have at least a high school diploma or GED. Preferred: Prior experience in customer service, reception/front desk, hospitality, call center, or client support is preferred. Basic knowledge of Windows 11 desktops (navigation, settings, email setup/access, and common troubleshooting steps) is preferred. Experience working in an on-site, customer-facing environment and coordinating with a remote team is preferred. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
08/05/2026
Staffing Pros, a division of VETS Inc., has an opening with our client for a Customer Support Specialist onsite in Colby, KS. This position is 1-2 days per week with an 8 hour schedule. Our clients rely on friendly, timely, and professional support to keep their day moving. The purpose of the Customer Support & End-User IT Support Specialist is to provide an excellent on-site customer experience while handling common end-user issues (such as email and account login problems), collecting key information, and coordinating with remote support resources when needed. This role is designed for someone who is service-minded and a strong communicator; a deep technical background is not required. Responsibilities: Greet and assist end users on-site; listen actively, ask clarifying questions, and set clear expectations for next steps and timelines. Provide lightweight end-user support for common issues (e.g., email access, password resets/account login issues, basic application navigation, and workstation connectivity checks) using approved scripts and knowledge articles. Accurately document reported issues and requests, including user impact, symptoms, screenshots/notes (as applicable), troubleshooting steps attempted, and requested outcomes. Coordinate with a remote support resource for advanced troubleshooting; provide clear handoffs, follow escalation procedures, and keep the end user informed throughout. Gather customer information needed for resolution (contact details, device information, account identifiers, and business impact) and ensure it is recorded correctly and securely. Collect client feedback, identify recurring pain points, and share insights with the remote support team and leadership to improve the end-user experience. Maintain accurate ticket updates and follow-through; confirm resolution with the end user and close requests according to process. Qualified candidates must meet the following job requirements: Customer-first mindset with a calm, professional presence in a busy, in-person environment Strong listening and communication skills; able to translate information between end users and technical resources Able to ask effective questions, gather details accurately, and document interactions clearly Reliable follow-through and organization; able to manage multiple requests and priorities Comfortable using standard workplace technology (email, web browsers, ticketing/CRM systems, and collaboration tools) with willingness to learn new systems Demonstrates discretion and sound judgment when handling account access and customer information Required: Must have at least a high school diploma or GED. Preferred: Prior experience in customer service, reception/front desk, hospitality, call center, or client support is preferred. Basic knowledge of Windows 11 desktops (navigation, settings, email setup/access, and common troubleshooting steps) is preferred. Experience working in an on-site, customer-facing environment and coordinating with a remote team is preferred. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Greenville, SC. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
08/05/2026
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Greenville, SC. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Fort Wayne, IN. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
08/05/2026
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Fort Wayne, IN. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,