Professional Technology Integration, Inc.

Position: Technical Support Analyst (Ref: 17914) Location: South Chesterfield, VA USA, 23834 Salary: DOE Duration: 7 Months 30 Days - Contract Openings: 1 Deadline: 11/07/2025 Description: Local Candidates Onsite The Technical Support Analyst is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to policies, standards, and guidelines. Responsibilities include Systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create, change, and delete user accounts by request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshooting issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications for project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Responds to Tier 1 & 2 support requests. Provides exceptional customer service. Communicate effectively with teammates and customers of varying levels of technical expertise. Responds to all break/fix requests associated with end user resources. Configures and deploys new/replacement desktop/laptop computer equipment and peripherals. Maintains up-to-date project and architecture documentation. Maintains up-to-date inventory and maintenance records. Monitors system resources for server/service anomalies. Resolves connection issues between users and resources. Maintains detailed change history of changes. Supports team efforts to improve cybersecurity controls and defenses. Supports team efforts for threat hunting and mitigation. Manages time and resource constraints. Required / Desired Skills Help Desk Support Required - 5 Years Customer Service Required - 5 Years Desktop/Laptop/Server Hardware Required - 5 Years Desktop/Server Applications Required - 5 Years General Network Required - 3 Years Hands-On w/Network Equip Required - 3 Years Virtualization Required - 3 Years Backup and Recovery Required - 3 Years Microsoft Office Required - 3 Years Cybersecurity Required - 2 Years General Database Required - 2 Years Audio-Video Support Required - 2 Years

Position: Network Architect (Ref: 17994) Location: Mechanicsville, VA USA, 23116 Salary: $92.72/hr. Duration: 6 Months 18 Days - Contract Openings: 1 Deadline: 12/19/2025 Description: Local Candidates Hybrid We are seeking an architect to join the Enterprise Architecture team. This individual will work with key members focusing on strategic planning, design, and the long-term vision, ensuring network solutions align with the organization. All computer networks need to be configured in such a way that all end users can securely and efficiently access the applications, data, and tools, this also involves implementing the network to meet rigorous security standards alongside installing and configuring hardware elements. Candidates must be able to provide documentation throughout the design and deployment process as a reference for future network enhancements or maintenance. Provide overall technology guidance, road maps, principles, standards, and best practices around networking Responsibilities Document comprehensive network designs that integrate multiple network technologies, such as LANs, WANs, wireless networks, and VPNs, to support the organizations business operations and communication needs. Cloud centric network design, including multi-tenant, multi-region (intra US) deployments and multi-vendor technologies across IaaS, PaaS and SaaS tiers Data centric network design for efficient data transfers within the agency and across agencies and with other business partners and public or otherwise external data sources Incorporate network solutioning with our emerging Cloud FinOps practice to support cost analysis and cost modeling for networking related cost Design and document the entire network implementation process Monitoring network performance and taking follow-up steps to resolve latency issues and security concerns Creating documentation throughout the design and deployment process for future reference Develop patterns and standards for all network designs The ability to analyze data traffic and system performance to determine future upgrades. Work with our IT staff and thirds-party equipment and software vendors to ensure the network needs are met. Research new technologies and solutions, and access new technologies for adoption Define multi-site network operations and software applications. Train, mentor, and transfer skills to the extended team. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains and networking layers. Aligns architecture strategy with business goals. Defines, explains, and advocates technology strategy. Required / Desired Skills Experience in technical design and architecture around network equipment and network software systems. Required - 10 Years Experience in design, build and maintain multi-tier networks Required - 6 Years Experience in handling issues that arise with large networks, prioritize network security and compliance, understanding security protocols, firewalls Required - 10 Years Advanced Network Design and Architecture planning, proficiency in Network Simulation and Modeling Tools Network Security Frameworks and Best Practices Required - 6 Years Conduct site assessment of current remote site WAN/LAN/WLAN environments, identifying network problem areas and develop hierarchical based network design Required - 6 Years Experience with Project data and documentation tools & experience with developing network design documentations and presentations using VISIO Required - 10 Years Designed and implemented multiple global Azure cloud solutions to support revenue generation. Worked to move key servers to cloud based services Required - 5 Years Network Security Frameworks and Best Practices, Cloud Networking and Virtualization Technologies, Internet of Things (IoT) Infrastructure and Protocol Required - 10 Years

Position: MS Dynamics Developer (Ref: 17913) Location: Richmond, VA USA, 23219 Salary: DOE Duration: 7 Months 30 Days - Contract Openings: 1 Deadline: 11/07/2025 Description: Local Candidates Hybrid onsite 3 days/week We are seeking a Senior Dynamics 365 Developer. The ideal candidate will be skilled and experienced in Microsofts Power Platform, to include Dynamics 365, PowerApps, Power Automate, Power Pages, Dataverse. Responsibilities: Expertise in Dynamics 365 Customer Engagement Dynamics 365 Customer Service module. Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage. Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of Microsoft Power Platform solutions. Design, develop new web components using .NET, SQL, Azure, Power Platform (Dynamics 365, Power Apps, Power Automate, Dataverse) and C#. Strong experience with troubleshooting and remediation of technical issues Dynamics 365 issues; document solutions, and work with system administrators and other IT resources to implement fixes. Strong knowledge of Microsofts licensing model for Dynamics 365 and Power Platform. Adhere to best practices when implementing business solutions and define/refine a governance approach for the platforms use. Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage. Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs. Function as a liaison between IT and the business units; serve as a point of contact for issue logging, tracking, and resolution. Assist customers in discerning between Dynamics 365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs. Contribute to improving our processes and policies within the Business Enablement Services program. Preferred Experience with DevOps in Power Platform (Power Pipelines/ALM Accelerator) Other duties as assigned. Professional Experience: Strong organizational and interpersonal skills. Logical, clear and concise written and verbal communication skills. Ability to work seamlessly within a team as well as manage individual tasks. Ability to react quickly to a fast paced, rapidly changing environment. Rely on experience and judgment to plan and accomplish goals. Independently perform a variety of complicated tasks. Work with a team of Developers and System Engineers. Communicate clearly and effectively, both speaking and in writing. Review & refine existing processes to better align with group priorities. Review the existing procedures and propose, execute, and/or direct necessary changes. Participate in on-call duties as necessary. Be able to work from-home and still provide expected level of support. Be available to support after-hours work as needed. Required / Desired Skills Experience as a D365 Technical Lead Required - 5 Years Experience with creating and managing of solution using Dynamics 365 Customer Service. Required - 8 Years Experience with customization and implementation of Forms, Views, Plug-Ins, Workflows and BPFs in D365 Required - 8 Years Custom development experience using .NET, JavaScript and C# Required - 5 Years Experience with DevOps in Power Platform/D365 Environments Required - 2 Years Experience with Power Platform and Dataverse Required - 3 Years Experience with using standard & premium connectors with PowerApps and Power Automate Required - 3 Years Experience with Data Integrations and Migrations using ADF & SSIS Packages Required - 5 Years

Position: SAP S/4HANA Analyst (Ref: 17996) Location: Middletown, PA USA, 17057 Salary: DOE Duration: 1 Years 9 Months 18 Days - Contract Openings: 1 Deadline: 12/17/2025 Description: Hybrid primarily remote We are seeking an SAP S/4HANA Analyst to perform many functions associated with the implementation and support of the new system. This resource will be needed throughout the delivery phase, from design to deployment and post deployment support, plus continued enhancements. Description of Duties Lead workshops to gather and document requirements for new billing and revenue system to develop an Agile Product Backlog, including Service Blueprints, end-end flow, features, User Stories, Development Tasks, Test Scenarios & Scripts, and RICEFs. Lead workshops to introduce new end-to-end business processes for Order to Cash with new system Act as client liaison for all development and testing of all billing user stories through development, System Integration Testing, User Acceptance Testing and Hypercare Act as a Subject Matter Expert for all implementation-specific processes and procedures assigned Lead the testing of assigned functional systems Perform System Integration Testing Support User Acceptance Testing Create user readiness documentation Lead workshops for user training as assigned Design and perform integration testing to support business process transformation from legacy systems Create business process documentation as required Provide SAP-BRIM functional support through hypercare phases post go-live Provide root cause analysis and resolution for defects related to system and data issues Support business with billing validation analysis to ensure accurate data migration/conversions Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients. Lead and participate in project team activities for system work efforts related to enterprise systems. Work independently to accomplish the tasks and duties assigned Adhere to and follow all standards, policies, and procedures Utilize various software and/or technology tools to perform job duties Perform tasks and other duties assigned SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement Experience leading workshops to document requirements and write functional specifications on multiple SAP-BRIM / FICA implementation projects including SOM, CI, CM, CC, and FICA Experience managing Order-to-Cash workstreams keeping teams on track and budget Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI Hands-on use of configuration of dunning and collection methodologies of SAP-FICA Automation Test process design and config for SAP-BRIM implementation Ability to understand complex, B2B contracts and how theyd be represented in configurable billing/financial systems Experience with Agile Project methodologies and traditional waterfall project methodologies Real-world experience managing Global Billing operations Proficient in the Microsoft Office 365 suite of business software including Teams, Word, Excel, and PowerPoint, plus proficient in Microsoft ADO Testing Module The ideal candidate will have 15 or more years of expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters Additional beneficial skills include: Enterprise Business Solutions, specifically SAP projects ITIL / ITSM practices and methodologies Bachelors degree in business management or information systems Equivalent combination of education and/or experience may be accepted Required / Desired Skills Expertise in Billing and SAP BRIM on implementation projects of various sizes and subject matters Required - 15 Years SAP-BRIM systems expert specializing in high volume consumption-based billing specializing in end-to-end implementations Required - 3 Years Experience with end-to-end Order-to-Cash business process design and implementation, identifying areas for improvement Required - 3 Years Experience leading workshops to document requirements & write functional spec. on multiple SAP-BRIM / FICA implement. projects incl. SOM, CI, CM, CC & FICA Required - 3 Years Experience managing Order-to-Cash workstreams keeping teams on track and budget Required - 3 Years Experience with hands-on use configuration for pricing, rating, billing, and invoicing functions of SAP-BRIM CC, CM, CI Required - 3 Years Hands-on use of configuration of dunning and collection methodologies of SAP-FICA Required - 3 Years Automation Test process design and config for SAP-BRIM implementation Required - 3 Years Ability to understand complex, B2B contracts and how theyd be represented in configurable billing/financial systems Required - 3 Years Experience with Agile Project methodologies and traditional waterfall project methodologies Required - 3 Years Real-world experience managing Global Billing operations Required - 3 Years Bachelors degree in business management or information systems; equivalent combination of education and/or experience may be accepted Required - 3 Years

Position: IT Security Analyst (Ref: 17969) Location: Richmond, VA USA, 23219 Salary: $62.74/hr. Duration: 6 Months 26 Days - Contract Openings: 1 Deadline: 12/12/2025 Description: Local Candidates Hybrid We are seeking an IT Security Analyst that will monitor and advise on information security issues related to the systems and workflow to ensure the internal IT security controls are appropriate and operating as intended. Roles and responsibilities: Coordinates and executes IT security related projects. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborate with IT management, Internal Audit, and staff to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, notifications, Web content, and alerts. Individual can work without assistance; provide leadership for others; able to manage highly complex work efforts; may have advanced education; have extensive industry experience. Required / Desired Skills Individual must have experience working without assistance; providing leadership for others; managing highly complex work efforts. Required - 12 Years Individual must have experience in the IT Security or related field. Required - 7 Years