Lutheran Social Services of WI & Upper MI

Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers () and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Conditions of employment: Must reside in Wisconsin or Upper Michigan for payroll purposes. Must be authorized to work in the United States. LSS does not currently provide visa sponsorship. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services of WI and Upper MI (LSS) Columbia County, WI Part-Time (30 hrs/week, benefit eligible) Growing to Full-Time Pay: $23.50-$27.50/hr based on education and licensure Make a Lasting Impact in Your Community Are you passionate about supporting individuals with mental health needs? Join LSS as a Service Facilitator in our Comprehensive Community Services (CCS) program-a team-based, wraparound initiative that delivers community-based care to children and adults across home, school, and community settings. This is a part-time role (30 hrs/week) with benefits, designed to grow into full-time as your caseload expands. What You'll Do Provide direct services including assessments, care planning, facilitation, psychoeducation, and skill development Support clients in developing communication, coping, and daily living skills Collaborate with families, recovery teams, and service providers Maintain accurate documentation and participate in supervision Deliver trauma-informed, person-centered care using evidence-based practices Compensation Based on Credentials Education & Licensure Hourly Rate Bachelor's Degree $23.50/hr Master's Degree $26.50/hr Master's + Therapy Licensure $27.50/hr What You'll Need Bachelor's degree in human services (Master's preferred) Valid driver's license and reliable transportation Ability to work flexible hours, including evenings/weekends Strong documentation, communication, and organizational skills Comfort using electronic health records and Microsoft Office Perks & Benefits Public Service Loan Forgiveness (PSLF) eligibility Free clinical supervision and consultation Licensure & exam fee reimbursement ️ Generous PTO, 10 paid holidays, 2 personal days Retirement plan with 403b match Ongoing training and CEU support Flexible scheduling and remote work options (program-dependent) Annual raises and bonus opportunities Why LSS? At Lutheran Social Services, we believe in empowering our employees and the communities we serve. You'll be part of a mission-driven organization that values inclusion, growth, and meaningful impact. We foster a supportive environment where your voice matters and your work changes lives. Apply today and help build stronger communities-one person at a time. LSS is an Equal Opportunity/Affirmative Action Employer.

Lutheran Social Services of WI and Upper MI (LSS) Columbia County, WI Part-Time (30 hrs/week, benefit eligible) Growing to Full-Time Pay: $23.50-$27.50/hr based on education and licensure Make a Lasting Impact in Your Community Are you passionate about supporting individuals with mental health needs? Join LSS as a Service Facilitator in our Comprehensive Community Services (CCS) program-a team-based, wraparound initiative that delivers community-based care to children and adults across home, school, and community settings. This is a part-time role (30 hrs/week) with benefits, designed to grow into full-time as your caseload expands. What You'll Do Provide direct services including assessments, care planning, facilitation, psychoeducation, and skill development Support clients in developing communication, coping, and daily living skills Collaborate with families, recovery teams, and service providers Maintain accurate documentation and participate in supervision Deliver trauma-informed, person-centered care using evidence-based practices Compensation Based on Credentials Education & Licensure Hourly Rate Bachelor's Degree $23.50/hr Master's Degree $26.50/hr Master's + Therapy Licensure $27.50/hr What You'll Need Bachelor's degree in human services (Master's preferred) Valid driver's license and reliable transportation Ability to work flexible hours, including evenings/weekends Strong documentation, communication, and organizational skills Comfort using electronic health records and Microsoft Office Perks & Benefits Public Service Loan Forgiveness (PSLF) eligibility Free clinical supervision and consultation Licensure & exam fee reimbursement ️ Generous PTO, 10 paid holidays, 2 personal days Retirement plan with 403b match Ongoing training and CEU support Flexible scheduling and remote work options (program-dependent) Annual raises and bonus opportunities Why LSS? At Lutheran Social Services, we believe in empowering our employees and the communities we serve. You'll be part of a mission-driven organization that values inclusion, growth, and meaningful impact. We foster a supportive environment where your voice matters and your work changes lives. Apply today and help build stronger communities-one person at a time. LSS is an Equal Opportunity/Affirmative Action Employer.

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).

Lutheran Social Services is currently seeking a Service Facilitator to join our new Comprehensive Community Services (CCS) team serving Trempealeau County. CCS is a team-based wraparound program for individuals with mental health needs and/or substance use concerns. The Service Facilitator provides community-based services to adults and children with high level needs across environments; including home, school and community. This is a full-time, benefit eligible opportunity. Compensation based on education and/or credentials: Bachelors: $24.20/hr Master's Degree: $27.20/hr. Master's w/therapy licensure: $28.20/hr. Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.): Assessment of functional abilities Care/Service planning Care/Service facilitation Individual and/or Family Psychoeducation - Psychoeducation services include: Providing education and information resources about the member's mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues. Psychoeducation may be provided individually or in a group setting to the member or the member's family and natural supports (i.e., anyone the member identifies as being supportive in his or her recovery and/or resilience process). Individual Skill Development and Enhancement - Individual skill development and enhancement services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member's service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member's service plan. Participation on recovery teams. (provide feedback around service delivery and progress) DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services): Promote client independence and growth, consistent with the service plan. Provide services using a trauma-informed and person and/or family-centered model. Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency. Accurately complete time reporting. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Assess client's needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records. Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan. When required by the program/service, coordinate and authorize services according to the service plan. Provide services to assigned clients in alignment with the service plan. Organize and plan work effectively. Apply knowledge of community resources. Apply knowledge of casework principles and methods. Apply working knowledge of human behavior, dynamics of groups, interpersonal relations, and social interactions. Apply working knowledge of social problems and their effects on individuals. Work collaboratively with clients, service teams, and clinical supervisor to determine interventions. Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service. Establish and maintain effective and collaborative working relationships. Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards. Maintain client records. Make recommendations within the client team and scope of practice. Testify at legal proceedings as required by law and/or role. Coordinate and facilitate person and/or family-centered team meetings. When supervision is a program requirement, actively engage in the clinical supervision process. Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars. Within your scope of practice, provide consultation to peers. Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need. Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program. Perform other duties and special projects as required. PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. Assistance navigating the PSLF through Summer Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Calm Wellness App - Premium Access Early Earned Wage Access with UKG Wallet Employee Assistance Program Service Awards and Recognition EDUCATION and/or EXPERIENCE Bachelor's degree in relevant area of human services required. Master's degree in relevant area of human services is preferred. Some positions may require Substance Abuse Certification as well. LSS approved examples of human service degrees include, but are not limited to the following: Child Development/Family Relations Community Mental Health Substance Use Counseling/Guidance Criminal Justice Marriage and Family Occupational Therapy Psychology Recreational Therapy Rehabilitation Counseling Social Worker Sociology Special Education Vocational Counseling CERTIFICATES, LICENSES, REGISTRATIONS Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Daily travel may be required. Some overnight travel may be required. LSS is an Equal Opportunity Employer (EOE).