Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly skilled and visionary Messaging Architect to lead the design and evolution of our enterprise messaging and event-driven architecture. This role will define patterns and standards for secure, resilient, and scalable message delivery across distributed systems and hybrid cloud environments. The Messaging Architect will collaborate with business and technology stakeholders to translate strategic objectives into robust messaging solutions, ensuring observability, compliance, and end-to-end reliability. The ideal candidate brings deep expertise in asynchronous communication, event-driven frameworks, API design, AI enabled architectures, and cloud based platforms, combined with a strong understanding of security, encryption, and compliance best practices. This individual will champion architectural patterns, establish governance frameworks, and stay ahead of emerging trends such as AI-driven messaging, real-time analytics, and conversational platforms, driving innovation and business value across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain. Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain. Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction. Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action. Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards. Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain. Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability. Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements. Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain. Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven ability to translate business needs into comprehensive messaging architecture strategies, encompassing outbound communications (SMS, email, print) across hybrid and multi-cloud environments. This includes defining architectural patterns, best practices, and compliance frameworks for systems Deep expertise in designing and implementing loosely coupled, resilient, and secure distributed systems utilizing event-driven architectures, with a strong preference for Kafka and familiarity with patterns like CQRS. Cloud & Infrastructure Design: Extensive experience designing, implementing, and managing resilient and secure cloud solutions across private, hybrid, and public cloud environments. This includes a solid understanding of cloud networking fundamentals (VNet/VPC design, load balancing, failover strategies, multi-region designs) to collaborate effectively with network teams. Demonstrated success in delivering Java-based solutions and a strong track record of integrating with diverse third-party systems and SaaS platforms. Proficiency in designing robust, scalable, and secure APIs, with a deep understanding of security principles, identity management, encryption, and compliance best practices for message delivery. Expertise in establishing comprehensive observability for distributed systems, including end-to-end message tracking, detailed logging, proactive alerting, and incident response to ensure high reliability and availability of messaging infrastructure. A forward-thinking mindset with the ability to stay ahead of industry trends, including AI-driven messaging, real-time analytics, and conversational platforms, and to strategically incorporate them into the architecture. Experience driving architectural standards and mentoring engineering teams to foster a culture of innovation and reliability. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly skilled and visionary Messaging Architect to lead the design and evolution of our enterprise messaging and event-driven architecture. This role will define patterns and standards for secure, resilient, and scalable message delivery across distributed systems and hybrid cloud environments. The Messaging Architect will collaborate with business and technology stakeholders to translate strategic objectives into robust messaging solutions, ensuring observability, compliance, and end-to-end reliability. The ideal candidate brings deep expertise in asynchronous communication, event-driven frameworks, API design, AI enabled architectures, and cloud based platforms, combined with a strong understanding of security, encryption, and compliance best practices. This individual will champion architectural patterns, establish governance frameworks, and stay ahead of emerging trends such as AI-driven messaging, real-time analytics, and conversational platforms, driving innovation and business value across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain. Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain. Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction. Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action. Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards. Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain. Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability. Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements. Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain. Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven ability to translate business needs into comprehensive messaging architecture strategies, encompassing outbound communications (SMS, email, print) across hybrid and multi-cloud environments. This includes defining architectural patterns, best practices, and compliance frameworks for systems Deep expertise in designing and implementing loosely coupled, resilient, and secure distributed systems utilizing event-driven architectures, with a strong preference for Kafka and familiarity with patterns like CQRS. Cloud & Infrastructure Design: Extensive experience designing, implementing, and managing resilient and secure cloud solutions across private, hybrid, and public cloud environments. This includes a solid understanding of cloud networking fundamentals (VNet/VPC design, load balancing, failover strategies, multi-region designs) to collaborate effectively with network teams. Demonstrated success in delivering Java-based solutions and a strong track record of integrating with diverse third-party systems and SaaS platforms. Proficiency in designing robust, scalable, and secure APIs, with a deep understanding of security principles, identity management, encryption, and compliance best practices for message delivery. Expertise in establishing comprehensive observability for distributed systems, including end-to-end message tracking, detailed logging, proactive alerting, and incident response to ensure high reliability and availability of messaging infrastructure. A forward-thinking mindset with the ability to stay ahead of industry trends, including AI-driven messaging, real-time analytics, and conversational platforms, and to strategically incorporate them into the architecture. Experience driving architectural standards and mentoring engineering teams to foster a culture of innovation and reliability. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly skilled and visionary Messaging Architect to lead the design and evolution of our enterprise messaging and event-driven architecture. This role will define patterns and standards for secure, resilient, and scalable message delivery across distributed systems and hybrid cloud environments. The Messaging Architect will collaborate with business and technology stakeholders to translate strategic objectives into robust messaging solutions, ensuring observability, compliance, and end-to-end reliability. The ideal candidate brings deep expertise in asynchronous communication, event-driven frameworks, API design, AI enabled architectures, and cloud based platforms, combined with a strong understanding of security, encryption, and compliance best practices. This individual will champion architectural patterns, establish governance frameworks, and stay ahead of emerging trends such as AI-driven messaging, real-time analytics, and conversational platforms, driving innovation and business value across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain. Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain. Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction. Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action. Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards. Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain. Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability. Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements. Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain. Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven ability to translate business needs into comprehensive messaging architecture strategies, encompassing outbound communications (SMS, email, print) across hybrid and multi-cloud environments. This includes defining architectural patterns, best practices, and compliance frameworks for systems Deep expertise in designing and implementing loosely coupled, resilient, and secure distributed systems utilizing event-driven architectures, with a strong preference for Kafka and familiarity with patterns like CQRS. Cloud & Infrastructure Design: Extensive experience designing, implementing, and managing resilient and secure cloud solutions across private, hybrid, and public cloud environments. This includes a solid understanding of cloud networking fundamentals (VNet/VPC design, load balancing, failover strategies, multi-region designs) to collaborate effectively with network teams. Demonstrated success in delivering Java-based solutions and a strong track record of integrating with diverse third-party systems and SaaS platforms. Proficiency in designing robust, scalable, and secure APIs, with a deep understanding of security principles, identity management, encryption, and compliance best practices for message delivery. Expertise in establishing comprehensive observability for distributed systems, including end-to-end message tracking, detailed logging, proactive alerting, and incident response to ensure high reliability and availability of messaging infrastructure. A forward-thinking mindset with the ability to stay ahead of industry trends, including AI-driven messaging, real-time analytics, and conversational platforms, and to strategically incorporate them into the architecture. Experience driving architectural standards and mentoring engineering teams to foster a culture of innovation and reliability. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly skilled and visionary Messaging Architect to lead the design and evolution of our enterprise messaging and event-driven architecture. This role will define patterns and standards for secure, resilient, and scalable message delivery across distributed systems and hybrid cloud environments. The Messaging Architect will collaborate with business and technology stakeholders to translate strategic objectives into robust messaging solutions, ensuring observability, compliance, and end-to-end reliability. The ideal candidate brings deep expertise in asynchronous communication, event-driven frameworks, API design, AI enabled architectures, and cloud based platforms, combined with a strong understanding of security, encryption, and compliance best practices. This individual will champion architectural patterns, establish governance frameworks, and stay ahead of emerging trends such as AI-driven messaging, real-time analytics, and conversational platforms, driving innovation and business value across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain. Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain. Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction. Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action. Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards. Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain. Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability. Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements. Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain. Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven ability to translate business needs into comprehensive messaging architecture strategies, encompassing outbound communications (SMS, email, print) across hybrid and multi-cloud environments. This includes defining architectural patterns, best practices, and compliance frameworks for systems Deep expertise in designing and implementing loosely coupled, resilient, and secure distributed systems utilizing event-driven architectures, with a strong preference for Kafka and familiarity with patterns like CQRS. Cloud & Infrastructure Design: Extensive experience designing, implementing, and managing resilient and secure cloud solutions across private, hybrid, and public cloud environments. This includes a solid understanding of cloud networking fundamentals (VNet/VPC design, load balancing, failover strategies, multi-region designs) to collaborate effectively with network teams. Demonstrated success in delivering Java-based solutions and a strong track record of integrating with diverse third-party systems and SaaS platforms. Proficiency in designing robust, scalable, and secure APIs, with a deep understanding of security principles, identity management, encryption, and compliance best practices for message delivery. Expertise in establishing comprehensive observability for distributed systems, including end-to-end message tracking, detailed logging, proactive alerting, and incident response to ensure high reliability and availability of messaging infrastructure. A forward-thinking mindset with the ability to stay ahead of industry trends, including AI-driven messaging, real-time analytics, and conversational platforms, and to strategically incorporate them into the architecture. Experience driving architectural standards and mentoring engineering teams to foster a culture of innovation and reliability. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly skilled and visionary Messaging Architect to lead the design and evolution of our enterprise messaging and event-driven architecture. This role will define patterns and standards for secure, resilient, and scalable message delivery across distributed systems and hybrid cloud environments. The Messaging Architect will collaborate with business and technology stakeholders to translate strategic objectives into robust messaging solutions, ensuring observability, compliance, and end-to-end reliability. The ideal candidate brings deep expertise in asynchronous communication, event-driven frameworks, API design, AI enabled architectures, and cloud based platforms, combined with a strong understanding of security, encryption, and compliance best practices. This individual will champion architectural patterns, establish governance frameworks, and stay ahead of emerging trends such as AI-driven messaging, real-time analytics, and conversational platforms, driving innovation and business value across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain. Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain. Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction. Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action. Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards. Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain. Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability. Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements. Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain. Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven ability to translate business needs into comprehensive messaging architecture strategies, encompassing outbound communications (SMS, email, print) across hybrid and multi-cloud environments. This includes defining architectural patterns, best practices, and compliance frameworks for systems Deep expertise in designing and implementing loosely coupled, resilient, and secure distributed systems utilizing event-driven architectures, with a strong preference for Kafka and familiarity with patterns like CQRS. Cloud & Infrastructure Design: Extensive experience designing, implementing, and managing resilient and secure cloud solutions across private, hybrid, and public cloud environments. This includes a solid understanding of cloud networking fundamentals (VNet/VPC design, load balancing, failover strategies, multi-region designs) to collaborate effectively with network teams. Demonstrated success in delivering Java-based solutions and a strong track record of integrating with diverse third-party systems and SaaS platforms. Proficiency in designing robust, scalable, and secure APIs, with a deep understanding of security principles, identity management, encryption, and compliance best practices for message delivery. Expertise in establishing comprehensive observability for distributed systems, including end-to-end message tracking, detailed logging, proactive alerting, and incident response to ensure high reliability and availability of messaging infrastructure. A forward-thinking mindset with the ability to stay ahead of industry trends, including AI-driven messaging, real-time analytics, and conversational platforms, and to strategically incorporate them into the architecture. Experience driving architectural standards and mentoring engineering teams to foster a culture of innovation and reliability. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a highly skilled and visionary Messaging Architect to lead the design and evolution of our enterprise messaging and event-driven architecture. This role will define patterns and standards for secure, resilient, and scalable message delivery across distributed systems and hybrid cloud environments. The Messaging Architect will collaborate with business and technology stakeholders to translate strategic objectives into robust messaging solutions, ensuring observability, compliance, and end-to-end reliability. The ideal candidate brings deep expertise in asynchronous communication, event-driven frameworks, API design, AI enabled architectures, and cloud based platforms, combined with a strong understanding of security, encryption, and compliance best practices. This individual will champion architectural patterns, establish governance frameworks, and stay ahead of emerging trends such as AI-driven messaging, real-time analytics, and conversational platforms, driving innovation and business value across the enterprise. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain. Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain. Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction. Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action. Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards. Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case definition, and assistance in troubleshooting of Availability Command Center incidents to resolve complex production issues related to a technology domain. Provides professional and technical mentorship for new architects, engineers and IT community colleagues in an open, respectful, flexible and empathetic manner. Seeks out mentoring opportunities specifically to create team redundancy and backfill ability. Executes architecture practices and processes by properly creating and maintaining architecture domain documentation, ensuring timely completion of deliverables and suggesting enhancements. Establishes external relationships with contacts on industry organizations and government boards and vendors in the marketplace related to a business function or technology domain. Establishes a plan to gain external eminence by pursuing professional and industry technical certifications, presenting at conferences, publishing technical papers, contributing to open source, authoring patents, etc Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven ability to translate business needs into comprehensive messaging architecture strategies, encompassing outbound communications (SMS, email, print) across hybrid and multi-cloud environments. This includes defining architectural patterns, best practices, and compliance frameworks for systems Deep expertise in designing and implementing loosely coupled, resilient, and secure distributed systems utilizing event-driven architectures, with a strong preference for Kafka and familiarity with patterns like CQRS. Cloud & Infrastructure Design: Extensive experience designing, implementing, and managing resilient and secure cloud solutions across private, hybrid, and public cloud environments. This includes a solid understanding of cloud networking fundamentals (VNet/VPC design, load balancing, failover strategies, multi-region designs) to collaborate effectively with network teams. Demonstrated success in delivering Java-based solutions and a strong track record of integrating with diverse third-party systems and SaaS platforms. Proficiency in designing robust, scalable, and secure APIs, with a deep understanding of security principles, identity management, encryption, and compliance best practices for message delivery. Expertise in establishing comprehensive observability for distributed systems, including end-to-end message tracking, detailed logging, proactive alerting, and incident response to ensure high reliability and availability of messaging infrastructure. A forward-thinking mindset with the ability to stay ahead of industry trends, including AI-driven messaging, real-time analytics, and conversational platforms, and to strategically incorporate them into the architecture. Experience driving architectural standards and mentoring engineering teams to foster a culture of innovation and reliability. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're seeking a Technical Architect Staff to lead enterprise-scale digital experience modernization across web, mobile, and contact center platforms. This role drives technical strategy, architecture standards, and cross-functional collaboration to deliver seamless, scalable, and innovative member experiences. The ideal candidate combines deep technical expertise with strong leadership, influencing architectural decisions and mentoring teams while aligning technology with business objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Architect and deliver multi-channel digital experiences (web, mobile, IVR) that serve millions of members and billions of monthly interactions. Modernize enterprise APIs and services using REST, GraphQL, Golang, Spring Boot, and cloud-native patterns on AWS/OpenShift/Kubernetes. Implement real-time and event-driven architectures (Kafka, AppSync) to enable responsive, personalized experiences. Partner with product and design teams to ensure accessibility, usability, and performance across all digital touchpoints. Integrate Adobe Analytics and other experience measurement tools to enable data-driven insights and personalization. Define API-first strategies, microservices architecture, and integration patterns for enterprise-scale systems. Establish engineering standards, development lifecycles, and testing practices to accelerate delivery and improve reliability. Provide architectural guidance for AI/ML-driven personalization and data-informed decision-making frameworks. Lead modernization efforts for legacy platforms, driving adoption of cloud-native technologies, service mesh, and reactive programming. Prototype and deliver experience management frameworks leveraging Kubernetes, Snowflake, and vendor platforms for actionable insights. Influence enterprise-wide technology decisions through governance boards and executive-level collaboration. Mentor engineers and foster a culture of simplicity, reliability, and continuous improvement. Drive cross-functional collaboration with product, data science, and operations teams to align technology with business outcomes. Represent engineering in strategic forums; evangelize best practices and modernization strategies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven expertise in designing and delivering enterprise-scale, multi-channel digital experiences (web, mobile, IVR) that serve millions of users and handle billions of monthly interactions. Hands-on experience modernizing APIs and services using REST, GraphQL, and cloud-native patterns (AWS, OpenShift, Kubernetes), with a strong understanding of API-first strategies and microservices architecture. Deep knowledge of real-time and event-driven architectures (e.g., Kafka, AppSync), enabling the creation of responsive and personalized member experiences. Proficiency in cloud-native development and containerization technologies such as AWS, Kubernetes, and service mesh. Demonstrated experience with multiple programming languages and frameworks (e.g., Golang, Java/Spring Boot, React.js) for developing and enabling front-end solutions, showcasing adaptability and breadth of technical skill. Strong track record of architectural influence, standards creation, and cross-team consultation, with experience in establishing engineering standards and development lifecycles. Familiarity with AI/ML-driven personalization frameworks and data-informed decision-making, including experience with data platforms like Snowflake. Experience in technical leadership, mentorship, and driving cross-functional collaboration with product, data science, and operations teams to align technology with business outcomes. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We're seeking a Technical Architect Staff to lead enterprise-scale digital experience modernization across web, mobile, and contact center platforms. This role drives technical strategy, architecture standards, and cross-functional collaboration to deliver seamless, scalable, and innovative member experiences. The ideal candidate combines deep technical expertise with strong leadership, influencing architectural decisions and mentoring teams while aligning technology with business objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Architect and deliver multi-channel digital experiences (web, mobile, IVR) that serve millions of members and billions of monthly interactions. Modernize enterprise APIs and services using REST, GraphQL, Golang, Spring Boot, and cloud-native patterns on AWS/OpenShift/Kubernetes. Implement real-time and event-driven architectures (Kafka, AppSync) to enable responsive, personalized experiences. Partner with product and design teams to ensure accessibility, usability, and performance across all digital touchpoints. Integrate Adobe Analytics and other experience measurement tools to enable data-driven insights and personalization. Define API-first strategies, microservices architecture, and integration patterns for enterprise-scale systems. Establish engineering standards, development lifecycles, and testing practices to accelerate delivery and improve reliability. Provide architectural guidance for AI/ML-driven personalization and data-informed decision-making frameworks. Lead modernization efforts for legacy platforms, driving adoption of cloud-native technologies, service mesh, and reactive programming. Prototype and deliver experience management frameworks leveraging Kubernetes, Snowflake, and vendor platforms for actionable insights. Influence enterprise-wide technology decisions through governance boards and executive-level collaboration. Mentor engineers and foster a culture of simplicity, reliability, and continuous improvement. Drive cross-functional collaboration with product, data science, and operations teams to align technology with business outcomes. Represent engineering in strategic forums; evangelize best practices and modernization strategies. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 10 years of experience in the Information Technology field to include at least 2 years in a technical leadership role within IT. Experience in technology application development and/or infrastructure and operational implementation. Deep knowledge in a minimum of one technology domain (from an application, infrastructure, operations, scalability, availability, performance, people, process, and tooling perspective). Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization. Demonstrated experience effectively communicating and developing high trust relationships with frontline and second level management and stakeholders. Understanding and application of technical architecture standards, principles, and policies and knowledge of applicable regulations and risk management practices. What sets you apart: Proven expertise in designing and delivering enterprise-scale, multi-channel digital experiences (web, mobile, IVR) that serve millions of users and handle billions of monthly interactions. Hands-on experience modernizing APIs and services using REST, GraphQL, and cloud-native patterns (AWS, OpenShift, Kubernetes), with a strong understanding of API-first strategies and microservices architecture. Deep knowledge of real-time and event-driven architectures (e.g., Kafka, AppSync), enabling the creation of responsive and personalized member experiences. Proficiency in cloud-native development and containerization technologies such as AWS, Kubernetes, and service mesh. Demonstrated experience with multiple programming languages and frameworks (e.g., Golang, Java/Spring Boot, React.js) for developing and enabling front-end solutions, showcasing adaptability and breadth of technical skill. Strong track record of architectural influence, standards creation, and cross-team consultation, with experience in establishing engineering standards and development lifecycles. Familiarity with AI/ML-driven personalization frameworks and data-informed decision-making, including experience with data platforms like Snowflake. Experience in technical leadership, mentorship, and driving cross-functional collaboration with product, data science, and operations teams to align technology with business outcomes. Compensation range: The salary range for this position is: $143,320.00 - $273,930.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
12/19/2025
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.