Michigan Farm Bureau

Senior Business and Technical Analyst US-MI-Lansing Job ID: Type: Regular Full-Time of Openings: 1 Category: Information Technology Farm Bureau Center Overview Senior Business and Technical Analyst Objective To analyze the existing or ideal organization and design of systems, including business, departments and organizations, as well as assess business models and their integration with technology. To support the operating efficiency and excellence of the organization through business analysis. To understand customer business requirements and business process management. To elicit requirements from business users, then translate these needs into software requirements. To manage and provide solutions to business ideas, trends and concepts appropriately through technology paths. To influence decision-makers with well-supported documentation. Guide junior analysts and analysis practices, stakeholder engagement, and documentation standards. Responsibilities Senior Business and Technical Analyst Responsibilities Perform an internal consultancy role that has responsibility for investigating business systems, identifying options for improving business systems and bridging the needs of the business with the use of information technology. Expert in the elicitation and documentation of requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, and task and workflow analysis. Translate high-level business requirements into detailed functional, system, or technical specifications through standard requirements, use cases, screen mock-ups, and process flows. Analyze existing system and data flows to identify integration points. Track requirements and changes throughout the lifecycle of a project. Partner with data teams to manage data impacts stemming from defined requirements. Support data stewards in the maintenance of data dictionaries and data quality. Qualifications Senior Business and Technical Analyst Qualifications Required Bachelor's degree required. Coursework in business analysis required. Six years' experience leading business analysis on small-to-medium projects required. Experience and knowledge of leadership techniques required. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Familiarity with software design and architecture principles and concepts. Expertise in Microsoft Office Suite and Atlassian products or similar project tools as incorporated by Farm Bureau. Proven ability to interact professionally in diverse groups of executives, managers, project team participants and subject matter experts. Three or more successfully completed certifications in Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA), PMI Professional in Business Analysis (PMI-PBA) preferred, or Masters or Associate Certificate in Business Analysis. Preferred Insurance experience preferred. Technical background and understanding of applications preferred. Note: If a candidate is not selected, a Business and Technical Analyst may be considered based on the level of experience and qualifications. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI9a273e6-

Quality Assurance Analyst US-MI-Lansing Job ID: Type: Regular Full-Time of Openings: 1 Category: Information Technology Farm Bureau Center Overview Quality Assurance Analyst Objective To be responsible for the quality, technical feasibility, and reliability of software and systems that are utilized by internal and external customers. To provide quality assurance expertise and direction on the functionality and usability of software and systems. To work closely with business analysts, software developers, and customers to understand business requirements. To design, develop, test, execute, and maintain test strategies, plans, and cases. To understand and execute automated testing scripts. To execute defect management, providing feedback, reporting defects, and projecting timelines for completion. Responsibilities Quality Assurance Analyst Reponsibilities Participate in requirements gathering sessions, providing analysis and direction on testability from an assurance perspective, ensuring feasibility and quality releases. Review and comprehend requirements, specifications, and technical design documents. Provide estimates, prioritize, plan, and coordinate testing activities. Communicate priority, plan, and risks to management, stakeholders, and project team members. Design, create, and execute test strategies, plans, and cases. Analyze software and system components, to identify discrepancies, defects, risks, and improvement areas. Comprehend and execute automated test scripts. Qualifications Quality Assurance Analyst Qualifications Required Bachelor's degree in business technology, computer science, software engineering, or business administration required, or equivalent experience may be considered. Strong information technology skills, understanding of software development lifecycle and quality assurance principals required. Ability to develop and execute manual and automated testing strategies, testing plans, and test cases required. Ability to communicate verbally and in written form in a clear and concise manner through various formats required. Willingness to participate in software quality assurance and insurance training classes required. Preferred Coursework in quality assurance preferred. Proven experience in application/software testing or software development required, two years preferred. Experience in insurance domain preferred. Certification in quality assurance or testing methodologies preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PIf442d3506bb8-7938

Identity & Access Management Engineer US-MI-Lansing Job ID: Type: Regular Full-Time of Openings: 1 Category: Information Technology Farm Bureau Center Overview Identity & Access Management Engineer Objective To be responsible for designing, implementing, and maintaining secure, scalable identity and access solutions that protect the organization's systems and data while enabling efficient and compliant access for users. This role serves as a technical lead for IAM, ensuring authentication, authorization, and access governance aligning with security best practices, regulatory requirements, and business needs. Responsibilities Identity & Access Management Engineer Responsibilities Administer and secure user identities across the Family of Companies by supporting day-to-day identity and access management operations, automated joiner/mover/leaver workflows, troubleshooting complex access issues and support team members through knowledge sharing and guidance. Design, implement, and maintain secure, scalable IAM solutions, processes, and standards that improve operational efficiency, enforce least-privilege access, and reduce identity-related risk. Maintain in-depth knowledge of identity usage within all company systems, accurate documentation, operational procedures, IAM standards, and continually assess and improve workflows to align with business needs and security best practices. Collaborate with application owners, business stakeholders and IT teams to ensure secure access, improve identity security, reduce risk, and support compliance with regulatory and organizational requirements. Qualifications Identity & Access Management Engineer Qualifications Required Bachelor's degree in computer science or related field required, or equivalent experience may be considered. Minimum of three to five years of experience in Identity and Access Management (IAM), Security Engineering, or a related information security role required . Diverse data processing experience in a large multi-server wide area network environment utilizing Microsoft Windows workstations required. Hands-on experience using security systems and identity platforms, including Microsoft Entra ID (Azure AD), Single Sign-On (SSO), federated identity, Multi-Factor Authentication (MFA), and Conditional Access, Log management, SIEM, Content Filtering, Data Loss Prevention, eDiscovery and In-Place Hold. Experience implementing role-based access control, privileged access models (PIM/PAM), and joiner/mover/leaver workflows. Experience with Microsoft products and security best practices for their use, especially with Active Directory, Group Policy Objects, and PowerShell/GUI administration tools required. Knowledge of Zero Trust principles, least-privilege access models and IAM governance best practices. Ability to communicate well with all levels of the organization including end users, technical personnel, and management required. Experience supporting audit, compliance, or regulatory requirements related to identity and access controls. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PI2a2529b6-

Associate P/C Premium Control Specialist US-MI-Lansing Job ID: Type: Regular Full-Time of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Associate P/C Premium Control Specialist Objective To work as a member of the Property/Casualty (P/C) Customer Service Team to provide extraordinary customer experience to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To manage and ensure the accuracy of premium-related financial processes within the Property and Casualty (P/C) insurance sector by overseeing the billing, allocation, reconciliation, and control of insurance premiums across personal and commercial lines of business. To follow departmental standards of metrics tracked to ensure quality service. This role supports both internal and external customers by providing accurate policy and billing account information, resolving premium-related inquiries, and maintaining professional communication with policyholders, agents, and agent staff. Responsibilities Associate P/C Premium Control Specialist Responsibilities Maintain advanced knowledge of departmental processing methods, industry standards and regulations, procedures, and Farm Bureau product lines and software, such as Legacy, Guidewire, Salesforce, Microsoft Word and Excel, and others, to accurately and efficiently answer customer inquiries and resolve problems. Expertly ensure timely and accurate processing of advanced premium control tasks by reviewing, prioritizing, and executing complex, multi-step financial activities. Expertly resolve premium discrepancies as needed to maintain accuracy, compliance, and adherence to service-level standards. Take ownership of complex customer complaints and inquiries escalated by the Associate and standard P/C Premium Control Specialists and ensure the details of these complaints and inquiries are handled proactively, accurately, and efficiently by providing answers or solutions clearly and concisely through de-escalation and resolution. Make reasonable decisions quickly and appropriately. Qualifications Associate P/C Premium Control Specialist Qualifications Required High school diploma or equivalent required. Associate degree required with a focus on marketing, business administration, management, insurance or finance, or equivalent experience required. Keyboarding skills with 60 wpm and accuracy required. Three to four years of experience in insurance processing and customer service activities required. Advanced ability to learn new technologies required. Three to four years of experience in the use of computers, phones, and software required. Two to four years of accounting or bookkeeping experience required. Three to four years of experience with proven skills in Microsoft suite required. Preferred Bilingual skills preferred. Designations in AINS, ACS, or AIS preferred. Note: This position offers flexibility, allowing for remote or in-person work options upon successful completion of an approximately two-month In-Person training period at our Home Office in Lansing, MI. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PId9879e1f975c-9587

Commercial Property Insurance Assessor US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Commercial Property Insurance Assessor Objective The Commercial Property Insurance Assessor plays a critical role in the underwriting process by evaluating commercial property risks and providing professional assessments that support informed coverage decisions. This position conducts on-site and virtual property evaluations, analyzes complex risk exposures, and delivers comprehensive reports that align with underwriting guidelines, regulatory requirements, and loss prevention objectives. The role requires sound judgment, technical expertise, and effective communication with internal and external stakeholders. Responsibilities Commercial Property Insurance Assessor Responsibilities Perform professional risk assessments of commercial, industrial, and specialty properties to evaluate insurability and overall exposure. Analyze building construction, occupancy, fire protection systems, operational practices, and maintenance standards to determine risk quality. Identify and evaluate potential loss exposures, including fire, liability, theft, environmental, and structural risks. Document findings through detailed narratives, photography, and data analysis to support underwriting and pricing decisions. Qualifications Commercial Property Insurance Assessor Qualifications Required Bachelor's degree (or equivalent experience) in risk management, construction management, engineering, or a related field required or equivalent experience may be considered. 2-3 years of experience in commercial property inspection, risk assessment, construction, engineering, or commercial insurance. Working knowledge of building systems, fire protection equipment, and applicable safety and regulatory standards (e.g., NFPA, OSHA). Strong analytical, observational, and professional report-writing skills. Proficiency with inspection software, mobile data collection tools, and Microsoft Office applications. Demonstrated ability to manage multiple assignments, prioritize workload, and meet reporting deadlines. Valid driver's license with reliable transportation. Note: This is a Hybrid position working four days in the field, and one day in the Farm Bureau Home Office (located in Lansing, Michigan) to document inspections. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PIf8cb-8048

Senior Business and Technical Analyst US-MI-Lansing Job ID: Type: Regular Full-Time # of Openings: 1 Category: Information Technology Farm Bureau Center Overview Senior Business and Technical Analyst Objective To analyze the existing or ideal organization and design of systems, including business, departments and organizations, as well as assess business models and their integration with technology. To support the operating efficiency and excellence of the organization through business analysis. To understand customer business requirements and business process management. To elicit requirements from business users, then translate these needs into software requirements. To manage and provide solutions to business ideas, trends and concepts appropriately through technology paths. To influence decision-makers with well-supported documentation. Guide junior analysts and analysis practices, stakeholder engagement, and documentation standards. Responsibilities Senior Business and Technical Analyst Responsibilities Perform an internal consultancy role that has responsibility for investigating business systems, identifying options for improving business systems and bridging the needs of the business with the use of information technology. Expert in the elicitation and documentation of requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, scenarios, and task and workflow analysis. Translate high-level business requirements into detailed functional, system, or technical specifications through standard requirements, use cases, screen mock-ups, and process flows. Analyze existing system and data flows to identify integration points. Track requirements and changes throughout the lifecycle of a project. Partner with data teams to manage data impacts stemming from defined requirements. Support data stewards in the maintenance of data dictionaries and data quality. Qualifications Senior Business and Technical Analyst Qualifications Required Bachelor's degree required. Coursework in business analysis required. Six years' experience leading business analysis on small-to-medium projects required. Experience and knowledge of leadership techniques required. Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Familiarity with software design and architecture principles and concepts. Expertise in Microsoft Office Suite and Atlassian products or similar project tools as incorporated by Farm Bureau. Proven ability to interact professionally in diverse groups of executives, managers, project team participants and subject matter experts. Three or more successfully completed certifications in Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA), PMI Professional in Business Analysis (PMI-PBA) preferred, or Masters or Associate Certificate in Business Analysis. Preferred Insurance experience preferred. Technical background and understanding of applications preferred. Note: If a candidate is not selected, a Business and Technical Analyst may be considered based on the level of experience and qualifications. Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. PIeb5cf-3029