City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Cybersecurity Infrastructure Engineer! This position is fully remote. Overview A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Managing projects/processes, and working independently with limited supervision. • Coaching and reviewing the work of lower-level professionals. • Problems faced are difficult and sometimes complex. Responsibilities Responsible for the design, development, implementation, testing, enhancement, and support of enterprise Identity and Access Management (IAM) solutions utilizing Saviynt and related security technologies. Applies advanced knowledge of software engineering principles, identity governance, access management, cybersecurity, system integration, and automation to support enterprise security initiatives and business objectives. Specific duties include: Designing, developing, configuring, testing, and implementing complex IAM and Identity Governance Administration (IGA) solutions using the Saviynt platform to support enterprise security, compliance, and access management requirements. Developing and maintaining custom software components, workflows, connectors, and application integrations between Saviynt and enterprise systems, including Active Directory, Azure AD/Entra ID, LDAP directories, cloud applications, databases, HR systems, and other business-critical platforms. Analyzing business and technical requirements to design scalable identity lifecycle management solutions, including user provisioning, deprovisioning, role management, access certification, segregation of duties (SoD), and privileged access controls. Performing software engineering activities related to identity governance, including coding, scripting, debugging, testing, deployment, and lifecycle management of IAM applications and integrations. Designing and implementing automated identity management processes, including account provisioning workflows, role-based access controls (RBAC), policy management, and access review campaigns. Developing and maintaining REST APIs, web services, and ETL/integration processes to facilitate secure exchange of identity and access data across enterprise environments. Engineering and supporting Saviynt security controls, identity repositories, access governance solutions, and compliance monitoring capabilities to meet organizational and regulatory requirements. Conducting complex data analysis of identity, entitlement, access, and authorization information to improve security posture, operational efficiency, and compliance with internal policies and regulatory frameworks. Performing system design reviews, troubleshooting complex technical issues, conducting root cause analysis, and implementing software enhancements to improve IAM platform performance, scalability, reliability, and security. Developing dashboards, reports, and analytics related to identity governance, user access, compliance, audit findings, policy violations, and security metrics using Saviynt reporting capabilities and related technologies. Collaborating with software engineers, cybersecurity architects, infrastructure teams, application owners, and business stakeholders to design and implement IAM solutions aligned with enterprise architecture standards. Preparing and maintaining functional specifications, software design documents, technical architecture diagrams, configuration standards, implementation procedures, and operational support documentation. Supporting security audits, compliance assessments, and certification activities by providing technical expertise, evidence gathering, access reviews, and remediation recommendations. Researching, evaluating, and implementing emerging IAM, cybersecurity, cloud identity, and software engineering technologies to continuously improve identity governance capabilities and operational effectiveness. Pursuing continuous improvement of IAM processes, security controls, automation frameworks, software development practices, system performance, and overall quality of service. Must be part of on call production support schedule. Education 5+ years of relevant experience with a bachelor's degree in Computer Science, Information Systems, Cybersecurity, Software Engineering, or a related field (Required) or 7+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 5+ years of experience in Identity and Access Management (IAM), Identity Governance and Administration (IGA), or Cybersecurity Engineering. 3+ years of hands-on experience implementing and supporting Saviynt Identity Governance solutions. Experience designing, configuring, and supporting identity lifecycle management processes, including user provisioning, deprovisioning, role management, and access certifications. Experience integrating IAM/IGA platforms with enterprise systems such as Active Directory, Microsoft Entra ID (Azure AD), LDAP, HR systems, databases, and cloud applications. Experience developing and supporting application integrations using REST APIs, web services, and automation frameworks. Strong software development and scripting experience using technologies such as Java, JavaScript, PowerShell, Python, SQL, or similar programming languages. Experience with Role-Based Access Control (RBAC), Segregation of Duties (SoD), privileged access management, and access governance best practices. Experience troubleshooting complex IAM platform issues, conducting root cause analysis, and implementing system enhancements. Experience supporting security audits, compliance reviews, and regulatory requirements related to identity and access management. Experience working in cross-functional environments with cybersecurity, infrastructure, application, and business teams. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $126,152.00 - $198,161.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/09/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Cybersecurity Infrastructure Engineer! This position is fully remote. Overview A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Managing projects/processes, and working independently with limited supervision. • Coaching and reviewing the work of lower-level professionals. • Problems faced are difficult and sometimes complex. Responsibilities Responsible for the design, development, implementation, testing, enhancement, and support of enterprise Identity and Access Management (IAM) solutions utilizing Saviynt and related security technologies. Applies advanced knowledge of software engineering principles, identity governance, access management, cybersecurity, system integration, and automation to support enterprise security initiatives and business objectives. Specific duties include: Designing, developing, configuring, testing, and implementing complex IAM and Identity Governance Administration (IGA) solutions using the Saviynt platform to support enterprise security, compliance, and access management requirements. Developing and maintaining custom software components, workflows, connectors, and application integrations between Saviynt and enterprise systems, including Active Directory, Azure AD/Entra ID, LDAP directories, cloud applications, databases, HR systems, and other business-critical platforms. Analyzing business and technical requirements to design scalable identity lifecycle management solutions, including user provisioning, deprovisioning, role management, access certification, segregation of duties (SoD), and privileged access controls. Performing software engineering activities related to identity governance, including coding, scripting, debugging, testing, deployment, and lifecycle management of IAM applications and integrations. Designing and implementing automated identity management processes, including account provisioning workflows, role-based access controls (RBAC), policy management, and access review campaigns. Developing and maintaining REST APIs, web services, and ETL/integration processes to facilitate secure exchange of identity and access data across enterprise environments. Engineering and supporting Saviynt security controls, identity repositories, access governance solutions, and compliance monitoring capabilities to meet organizational and regulatory requirements. Conducting complex data analysis of identity, entitlement, access, and authorization information to improve security posture, operational efficiency, and compliance with internal policies and regulatory frameworks. Performing system design reviews, troubleshooting complex technical issues, conducting root cause analysis, and implementing software enhancements to improve IAM platform performance, scalability, reliability, and security. Developing dashboards, reports, and analytics related to identity governance, user access, compliance, audit findings, policy violations, and security metrics using Saviynt reporting capabilities and related technologies. Collaborating with software engineers, cybersecurity architects, infrastructure teams, application owners, and business stakeholders to design and implement IAM solutions aligned with enterprise architecture standards. Preparing and maintaining functional specifications, software design documents, technical architecture diagrams, configuration standards, implementation procedures, and operational support documentation. Supporting security audits, compliance assessments, and certification activities by providing technical expertise, evidence gathering, access reviews, and remediation recommendations. Researching, evaluating, and implementing emerging IAM, cybersecurity, cloud identity, and software engineering technologies to continuously improve identity governance capabilities and operational effectiveness. Pursuing continuous improvement of IAM processes, security controls, automation frameworks, software development practices, system performance, and overall quality of service. Must be part of on call production support schedule. Education 5+ years of relevant experience with a bachelor's degree in Computer Science, Information Systems, Cybersecurity, Software Engineering, or a related field (Required) or 7+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 5+ years of experience in Identity and Access Management (IAM), Identity Governance and Administration (IGA), or Cybersecurity Engineering. 3+ years of hands-on experience implementing and supporting Saviynt Identity Governance solutions. Experience designing, configuring, and supporting identity lifecycle management processes, including user provisioning, deprovisioning, role management, and access certifications. Experience integrating IAM/IGA platforms with enterprise systems such as Active Directory, Microsoft Entra ID (Azure AD), LDAP, HR systems, databases, and cloud applications. Experience developing and supporting application integrations using REST APIs, web services, and automation frameworks. Strong software development and scripting experience using technologies such as Java, JavaScript, PowerShell, Python, SQL, or similar programming languages. Experience with Role-Based Access Control (RBAC), Segregation of Duties (SoD), privileged access management, and access governance best practices. Experience troubleshooting complex IAM platform issues, conducting root cause analysis, and implementing system enhancements. Experience supporting security audits, compliance reviews, and regulatory requirements related to identity and access management. Experience working in cross-functional environments with cybersecurity, infrastructure, application, and business teams. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $126,152.00 - $198,161.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Business Systems Analyst! This position is fully remote. Overview Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Education Bachelor's degree preferably in a field such as Computer Science , Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology ( Required ) or Candidates without a bachelor's degree with 6 or mo re years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Advanced SQL experience (Required) Experience with EDI-834 files (Required) Experience working with QNXT and/or Facets is nice to have Member enrollment experience is a plus. Experience with Clarity - ID card-related configuration and member eligibility processes is a plus Experience with Medicaid, commercial health plans, and marketplace coverage is a plus. Proficiency in SQL, HTML, and CSS (Preferred) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/09/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Business Systems Analyst! This position is fully remote. Overview Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Education Bachelor's degree preferably in a field such as Computer Science , Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology ( Required ) or Candidates without a bachelor's degree with 6 or mo re years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Advanced SQL experience (Required) Experience with EDI-834 files (Required) Experience working with QNXT and/or Facets is nice to have Member enrollment experience is a plus. Experience with Clarity - ID card-related configuration and member eligibility processes is a plus Experience with Medicaid, commercial health plans, and marketplace coverage is a plus. Proficiency in SQL, HTML, and CSS (Preferred) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave . click apply for full job details
10/09/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave . click apply for full job details
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/09/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Familiarity with ServiceNow and Wave or similar tools Ability to influence without direct authority Strong stakeholder management and relationship-building skills Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail Linkedln, Talroo- IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/09/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Familiarity with ServiceNow and Wave or similar tools Ability to influence without direct authority Strong stakeholder management and relationship-building skills Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail Linkedln, Talroo- IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Medical Device Cyber Security Program Manager! This position has a hybrid work schedule. Must be willing to travel to any of the 12 primary local hospitals. Overview Sentara Health is seeking a Medical Device Cyber Security Program Manager to lead and mature the enterprise medical device security program across a multi-hospital environment. This role will drive operational rigor, cross-functional alignment, and risk-based execution to help ensure medical devices remain secure, compliant, and aligned with clinical safety and enterprise cybersecurity requirements. The Program Manager will partner closely with Cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and third-party vendors to strengthen governance, improve vulnerability management, support audit readiness, and standardize processes across Sentara facilities. Key Responsibilities Lead execution and continuous improvement of the enterprise medical device cybersecurity program. Coordinate cross-functional workstreams across cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and vendors. Oversee risk-based vulnerability management, including prioritization, remediation tracking, compensating controls, and executive reporting. Support governance forums, operating cadence, KPIs, and leadership briefings to monitor program performance and risk posture. Manage vendor accountability for asset data quality, patching, firmware updates, incident response, and resolution of cross-vendor gaps. Ensure program alignment with relevant cybersecurity, healthcare regulatory, audit, and accreditation expectations. Standardize processes for device onboarding, decommissioning, change management, and medical device incident response. Education Minimum of 3 years of relevant experience in IT program/project management with a bachelor's degree (Required) Minimum of 5 years of relevant experience in IT program/project management without a bachelor's degree (Required) Certification/Licensure Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM (Preferred) Experience Required Bachelor's degree in Cybersecurity, Information Technology, Healthcare Administration, or a related field. 5+ years of experience in cybersecurity program management, healthcare IT, clinical engineering, or a related leadership role. Experience leading enterprise-wide or multi-site programs in complex operational environments. Strong knowledge of medical device ecosystems, clinical workflows, vulnerability management, and risk frameworks. Working knowledge of HIPAA Security Rule, FDA medical device cybersecurity guidance, and healthcare audit or accreditation expectations. Preferred Experience in a large integrated delivery network or multi-hospital health system. Familiarity with IoMT security platforms such as Cynerio or Medigate. Knowledge of CMMS/CMDB integration, asset data governance, network segmentation, zero trust, and VLANs. Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM. Work Environment Primarily onsite role supporting multiple Sentara Health facilities. Enterprise-level coordination across hospitals, ambulatory sites, imaging centers, and related clinical locations. Occasional after-hours engagement may be required for critical issues or major changes. Why Join Sentara? This is an opportunity to lead a high-impact cybersecurity program that directly supports patient safety, clinical operations, and enterprise risk reduction across a complex healthcare environment. Talroo-IT , PMP, PgMP, CISSP, HCISPP, or CISM, IoMT, Cynerio, Medigate, cybersecurity, program management, enterprise medical device, healthcare IT, clinical engineering We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/09/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Medical Device Cyber Security Program Manager! This position has a hybrid work schedule. Must be willing to travel to any of the 12 primary local hospitals. Overview Sentara Health is seeking a Medical Device Cyber Security Program Manager to lead and mature the enterprise medical device security program across a multi-hospital environment. This role will drive operational rigor, cross-functional alignment, and risk-based execution to help ensure medical devices remain secure, compliant, and aligned with clinical safety and enterprise cybersecurity requirements. The Program Manager will partner closely with Cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and third-party vendors to strengthen governance, improve vulnerability management, support audit readiness, and standardize processes across Sentara facilities. Key Responsibilities Lead execution and continuous improvement of the enterprise medical device cybersecurity program. Coordinate cross-functional workstreams across cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and vendors. Oversee risk-based vulnerability management, including prioritization, remediation tracking, compensating controls, and executive reporting. Support governance forums, operating cadence, KPIs, and leadership briefings to monitor program performance and risk posture. Manage vendor accountability for asset data quality, patching, firmware updates, incident response, and resolution of cross-vendor gaps. Ensure program alignment with relevant cybersecurity, healthcare regulatory, audit, and accreditation expectations. Standardize processes for device onboarding, decommissioning, change management, and medical device incident response. Education Minimum of 3 years of relevant experience in IT program/project management with a bachelor's degree (Required) Minimum of 5 years of relevant experience in IT program/project management without a bachelor's degree (Required) Certification/Licensure Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM (Preferred) Experience Required Bachelor's degree in Cybersecurity, Information Technology, Healthcare Administration, or a related field. 5+ years of experience in cybersecurity program management, healthcare IT, clinical engineering, or a related leadership role. Experience leading enterprise-wide or multi-site programs in complex operational environments. Strong knowledge of medical device ecosystems, clinical workflows, vulnerability management, and risk frameworks. Working knowledge of HIPAA Security Rule, FDA medical device cybersecurity guidance, and healthcare audit or accreditation expectations. Preferred Experience in a large integrated delivery network or multi-hospital health system. Familiarity with IoMT security platforms such as Cynerio or Medigate. Knowledge of CMMS/CMDB integration, asset data governance, network segmentation, zero trust, and VLANs. Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM. Work Environment Primarily onsite role supporting multiple Sentara Health facilities. Enterprise-level coordination across hospitals, ambulatory sites, imaging centers, and related clinical locations. Occasional after-hours engagement may be required for critical issues or major changes. Why Join Sentara? This is an opportunity to lead a high-impact cybersecurity program that directly supports patient safety, clinical operations, and enterprise risk reduction across a complex healthcare environment. Talroo-IT , PMP, PgMP, CISSP, HCISPP, or CISM, IoMT, Cynerio, Medigate, cybersecurity, program management, enterprise medical device, healthcare IT, clinical engineering We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring for a Senior Specialty Infrastructure Engineer! This is a hybrid role. Opportunity for additional incentive! Overview Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. IT Specialty infrastructure engineers manage the security of computer systems, networks, telecommunication, and inter-application information transfers. They ensure optimum uptime for the complete network, telecom, cloud services, cloud storage, and cloud servers. The engineer also improves, plans capacity, and designs infrastructure engineering projects. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education 5+ years of relevant experience with a Bachelor's degree(Required) or 7+ years of relevant experience without a Bachelor's degree(Required) Certification/Licensure CCNP Certification (Preferred) Experience We are looking for candidates with solid Cisco Catalyst route/switch experience. Knowledge of BGP routing would be a plus. Other pluses would be: Cisco/Fortinet Firewall experience Cisco Wireless and Juniper Mist Wireless experience Juniper Routing and switching configuration experience Physical Requirements Requires the ability to go on-site to Sentara sites to perform troubleshooting, installation, repair, and replacement of physical networking equipment. Valid driver's license required - Ability to operate a motor vehicle and drive distances of greater than 100 miles/3 - 4 hours as required Must be able to work in active construction sites with appropriate PPE Must be able to perform basic physical tasks such as lifting 25 - 50lbs, occasional ladder use, reading, nimbleness of hands for typing and writing Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $118,601.60 - $180,876.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/09/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring for a Senior Specialty Infrastructure Engineer! This is a hybrid role. Opportunity for additional incentive! Overview Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. IT Specialty infrastructure engineers manage the security of computer systems, networks, telecommunication, and inter-application information transfers. They ensure optimum uptime for the complete network, telecom, cloud services, cloud storage, and cloud servers. The engineer also improves, plans capacity, and designs infrastructure engineering projects. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education 5+ years of relevant experience with a Bachelor's degree(Required) or 7+ years of relevant experience without a Bachelor's degree(Required) Certification/Licensure CCNP Certification (Preferred) Experience We are looking for candidates with solid Cisco Catalyst route/switch experience. Knowledge of BGP routing would be a plus. Other pluses would be: Cisco/Fortinet Firewall experience Cisco Wireless and Juniper Mist Wireless experience Juniper Routing and switching configuration experience Physical Requirements Requires the ability to go on-site to Sentara sites to perform troubleshooting, installation, repair, and replacement of physical networking equipment. Valid driver's license required - Ability to operate a motor vehicle and drive distances of greater than 100 miles/3 - 4 hours as required Must be able to work in active construction sites with appropriate PPE Must be able to perform basic physical tasks such as lifting 25 - 50lbs, occasional ladder use, reading, nimbleness of hands for typing and writing Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $118,601.60 - $180,876.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Familiarity with ServiceNow and Wave or similar tools Ability to influence without direct authority Strong stakeholder management and relationship-building skills Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail Linkedln, Talroo- IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Overview The IT Program Manager will serve as a Revenue Cycle Systems coordination resource for One Sentara Transformation Wave initiatives and other IT-driven initiatives by centralizing intake, validating requirements, coordinating IT engagement, and aligning IT Milestone Owner assignments. The role enables consistent execution, improves planning accuracy, and ensures cross-functional alignment. The IT Program Manager provides centralized expertise, governance, and coordination, driving operational efficiency and ensuring successful execution across IT initiatives within Clinical & Revenue Cycle systems. Key Responsibilities Intake & Initiative Readiness Review and validate completeness of initiative documentation (BRD/TDD, scope, dependencies) Identify gaps and coordinate with Initiative Owners (IOs), BRMs, and BAs IT Ownership Coordination Analyze initiative scope and determine appropriate IT ownership alignment Coordinate and facilitate assignment of IT Milestone Owners Support reassignment and escalation processes Ensure ownership aligns with actual work effort and technical domain Resource Coordination & Risk Management Coordinate resource needs across inter-related initiatives Support scope definition and risk assessment for technical programs Identify cross-project risks and interdependencies and drive mitigation planning Cross-Functional Leadership & Influence Build strong relationships across IT, operations, and business leadership Resolve conflicts and address project challenges across teams Influence stakeholders outside direct reporting lines Serve as a liaison across application, integration, analytics, and infrastructure teams Small Project / Initiative Coordination Provide coordination support for initiatives without assigned enterprise project managers Track IT milestones and support execution alignment Facilitate communication and issue resolution across stakeholders Education Bachelor's in Computer science or relevant field preferred 5+ years of experience accepted in Lieu of Bachelor's degree Certification/Licensure Certification and experience in relevant Epic application(s) Prelude, Cadence, HIM, Professional Billing, Hospital Billing, Cogito preferred PMP preferred or obtained within 18 months Experience Experience within healthcare IT environments Familiarity with ServiceNow and Wave or similar tools Ability to influence without direct authority Strong stakeholder management and relationship-building skills Ability to manage multiple concurrent initiatives Strong organizational and prioritization skills Ability to interpret complex or incomplete information Strong problem-solving and decision-making capability Excellent written and verbal communication Ability to translate technical concepts to diverse audiences Strong attention to detail Linkedln, Talroo- IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Business Systems Analyst! This position is fully remote. Overview Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Education Bachelor's degree preferably in a field such as Computer Science , Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology ( Required ) or Candidates without a bachelor's degree with 6 or mo re years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Advanced SQL experience (Required) Experience with EDI-834 files (Required) Experience working with QNXT and/or Facets is nice to have Member enrollment experience is a plus. Experience with Clarity - ID card-related configuration and member eligibility processes is a plus Experience with Medicaid, commercial health plans, and marketplace coverage is a plus. Proficiency in SQL, HTML, and CSS (Preferred) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Business Systems Analyst! This position is fully remote. Overview Position is responsible for support, enhancement and implementation software applications used within the organization. Oversees and directs intermediate scale projects or components of large-scale projects; develops project plans and timelines and coordination of project resources. Description Incumbent will identify opportunities to leverage technologies in areas that improve and enhance the business practices by designing and implementing application/product enhancements. Works with and is a liaison to customers and end-users, appropriate IT personnel and software vendors on a regular basis to align technology functionality to operational processes. Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modeling technique to elicit requirements. Develop detailed test cases, execute them, and share results with business and tech managers for approval. Work jointly with developers to solution and provide cost and time estimates on fixes and enhancements. Performs longer term analysis and design of systems and hardware to maintain the production environments. Synthesize requirements and develop recommendations that best meet the objectives of the business. Works on project teams that are developing or modifying very complex information systems. Education Bachelor's degree preferably in a field such as Computer Science , Business, Technical, Education, Information Systems, Finance, Business Administration, Accounting, Engineering, Information Technology ( Required ) or Candidates without a bachelor's degree with 6 or mo re years of relevant experience may be considered. Experience: 4 years of relevant experience (Required) Advanced SQL experience (Required) Experience with EDI-834 files (Required) Experience working with QNXT and/or Facets is nice to have Member enrollment experience is a plus. Experience with Clarity - ID card-related configuration and member eligibility processes is a plus Experience with Medicaid, commercial health plans, and marketplace coverage is a plus. Proficiency in SQL, HTML, and CSS (Preferred) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $69,876 - $116,438. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $100,817.60 - $149,656.00 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Medical Device Cyber Security Program Manager! This position has a hybrid work schedule. Must be willing to travel to any of the 12 primary local hospitals. Overview Sentara Health is seeking a Medical Device Cyber Security Program Manager to lead and mature the enterprise medical device security program across a multi-hospital environment. This role will drive operational rigor, cross-functional alignment, and risk-based execution to help ensure medical devices remain secure, compliant, and aligned with clinical safety and enterprise cybersecurity requirements. The Program Manager will partner closely with Cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and third-party vendors to strengthen governance, improve vulnerability management, support audit readiness, and standardize processes across Sentara facilities. Key Responsibilities Lead execution and continuous improvement of the enterprise medical device cybersecurity program. Coordinate cross-functional workstreams across cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and vendors. Oversee risk-based vulnerability management, including prioritization, remediation tracking, compensating controls, and executive reporting. Support governance forums, operating cadence, KPIs, and leadership briefings to monitor program performance and risk posture. Manage vendor accountability for asset data quality, patching, firmware updates, incident response, and resolution of cross-vendor gaps. Ensure program alignment with relevant cybersecurity, healthcare regulatory, audit, and accreditation expectations. Standardize processes for device onboarding, decommissioning, change management, and medical device incident response. Education Minimum of 3 years of relevant experience in IT program/project management with a bachelor's degree (Required) Minimum of 5 years of relevant experience in IT program/project management without a bachelor's degree (Required) Certification/Licensure Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM (Preferred) Experience Required Bachelor's degree in Cybersecurity, Information Technology, Healthcare Administration, or a related field. 5+ years of experience in cybersecurity program management, healthcare IT, clinical engineering, or a related leadership role. Experience leading enterprise-wide or multi-site programs in complex operational environments. Strong knowledge of medical device ecosystems, clinical workflows, vulnerability management, and risk frameworks. Working knowledge of HIPAA Security Rule, FDA medical device cybersecurity guidance, and healthcare audit or accreditation expectations. Preferred Experience in a large integrated delivery network or multi-hospital health system. Familiarity with IoMT security platforms such as Cynerio or Medigate. Knowledge of CMMS/CMDB integration, asset data governance, network segmentation, zero trust, and VLANs. Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM. Work Environment Primarily onsite role supporting multiple Sentara Health facilities. Enterprise-level coordination across hospitals, ambulatory sites, imaging centers, and related clinical locations. Occasional after-hours engagement may be required for critical issues or major changes. Why Join Sentara? This is an opportunity to lead a high-impact cybersecurity program that directly supports patient safety, clinical operations, and enterprise risk reduction across a complex healthcare environment. Talroo-IT , PMP, PgMP, CISSP, HCISPP, or CISM, IoMT, Cynerio, Medigate, cybersecurity, program management, enterprise medical device, healthcare IT, clinical engineering We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Medical Device Cyber Security Program Manager! This position has a hybrid work schedule. Must be willing to travel to any of the 12 primary local hospitals. Overview Sentara Health is seeking a Medical Device Cyber Security Program Manager to lead and mature the enterprise medical device security program across a multi-hospital environment. This role will drive operational rigor, cross-functional alignment, and risk-based execution to help ensure medical devices remain secure, compliant, and aligned with clinical safety and enterprise cybersecurity requirements. The Program Manager will partner closely with Cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and third-party vendors to strengthen governance, improve vulnerability management, support audit readiness, and standardize processes across Sentara facilities. Key Responsibilities Lead execution and continuous improvement of the enterprise medical device cybersecurity program. Coordinate cross-functional workstreams across cybersecurity, IT, Clinical Engineering/HTM, clinical operations, and vendors. Oversee risk-based vulnerability management, including prioritization, remediation tracking, compensating controls, and executive reporting. Support governance forums, operating cadence, KPIs, and leadership briefings to monitor program performance and risk posture. Manage vendor accountability for asset data quality, patching, firmware updates, incident response, and resolution of cross-vendor gaps. Ensure program alignment with relevant cybersecurity, healthcare regulatory, audit, and accreditation expectations. Standardize processes for device onboarding, decommissioning, change management, and medical device incident response. Education Minimum of 3 years of relevant experience in IT program/project management with a bachelor's degree (Required) Minimum of 5 years of relevant experience in IT program/project management without a bachelor's degree (Required) Certification/Licensure Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM (Preferred) Experience Required Bachelor's degree in Cybersecurity, Information Technology, Healthcare Administration, or a related field. 5+ years of experience in cybersecurity program management, healthcare IT, clinical engineering, or a related leadership role. Experience leading enterprise-wide or multi-site programs in complex operational environments. Strong knowledge of medical device ecosystems, clinical workflows, vulnerability management, and risk frameworks. Working knowledge of HIPAA Security Rule, FDA medical device cybersecurity guidance, and healthcare audit or accreditation expectations. Preferred Experience in a large integrated delivery network or multi-hospital health system. Familiarity with IoMT security platforms such as Cynerio or Medigate. Knowledge of CMMS/CMDB integration, asset data governance, network segmentation, zero trust, and VLANs. Certifications such as PMP, PgMP, CISSP, HCISPP, or CISM. Work Environment Primarily onsite role supporting multiple Sentara Health facilities. Enterprise-level coordination across hospitals, ambulatory sites, imaging centers, and related clinical locations. Occasional after-hours engagement may be required for critical issues or major changes. Why Join Sentara? This is an opportunity to lead a high-impact cybersecurity program that directly supports patient safety, clinical operations, and enterprise risk reduction across a complex healthcare environment. Talroo-IT , PMP, PgMP, CISSP, HCISPP, or CISM, IoMT, Cynerio, Medigate, cybersecurity, program management, enterprise medical device, healthcare IT, clinical engineering We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $120,744.00 - $183,164.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring for a Senior Specialty Infrastructure Engineer! This is a hybrid role. Opportunity for additional incentive! Overview Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. IT Specialty infrastructure engineers manage the security of computer systems, networks, telecommunication, and inter-application information transfers. They ensure optimum uptime for the complete network, telecom, cloud services, cloud storage, and cloud servers. The engineer also improves, plans capacity, and designs infrastructure engineering projects. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education 5+ years of relevant experience with a Bachelor's degree(Required) or 7+ years of relevant experience without a Bachelor's degree(Required) Certification/Licensure CCNP Certification (Preferred) Experience We are looking for candidates with solid Cisco Catalyst route/switch experience. Knowledge of BGP routing would be a plus. Other pluses would be: Cisco/Fortinet Firewall experience Cisco Wireless and Juniper Mist Wireless experience Juniper Routing and switching configuration experience Physical Requirements Requires the ability to go on-site to Sentara sites to perform troubleshooting, installation, repair, and replacement of physical networking equipment. Valid driver's license required - Ability to operate a motor vehicle and drive distances of greater than 100 miles/3 - 4 hours as required Must be able to work in active construction sites with appropriate PPE Must be able to perform basic physical tasks such as lifting 25 - 50lbs, occasional ladder use, reading, nimbleness of hands for typing and writing Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $118,601.60 - $180,876.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring for a Senior Specialty Infrastructure Engineer! This is a hybrid role. Opportunity for additional incentive! Overview Specialty Infrastructure engineering includes updating hardware required for maintenance of cloud, network, and telecommunication and any connectivity issues that could crop up, detecting system and application issues, and ensuring the smooth flow of data and voice throughout the organization. IT Specialty infrastructure engineers manage the security of computer systems, networks, telecommunication, and inter-application information transfers. They ensure optimum uptime for the complete network, telecom, cloud services, cloud storage, and cloud servers. The engineer also improves, plans capacity, and designs infrastructure engineering projects. An Experienced Professional applies practical knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Works independently with general supervision. • Problems faced are difficult but typically not complex. • May influence others within the job area through explanation of facts, policies, and practices. Education 5+ years of relevant experience with a Bachelor's degree(Required) or 7+ years of relevant experience without a Bachelor's degree(Required) Certification/Licensure CCNP Certification (Preferred) Experience We are looking for candidates with solid Cisco Catalyst route/switch experience. Knowledge of BGP routing would be a plus. Other pluses would be: Cisco/Fortinet Firewall experience Cisco Wireless and Juniper Mist Wireless experience Juniper Routing and switching configuration experience Physical Requirements Requires the ability to go on-site to Sentara sites to perform troubleshooting, installation, repair, and replacement of physical networking equipment. Valid driver's license required - Ability to operate a motor vehicle and drive distances of greater than 100 miles/3 - 4 hours as required Must be able to work in active construction sites with appropriate PPE Must be able to perform basic physical tasks such as lifting 25 - 50lbs, occasional ladder use, reading, nimbleness of hands for typing and writing Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $118,601.60 - $180,876.80 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave . click apply for full job details
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Manager - Cyber Communications & Security Awareness This position is fully remote. Occasional travel is required one to two times a year. Overview Role Summary The Manager - Cyber Communications & Security Awareness will serve as an integral team member helping drive cyber communications and education across the cyber portfolio in a manner that meets Sentara Health requirements. You will have responsibility for helping secure our workforce and driving a stronger security culture. Reporting directly to the Director - Cyber Execution & Operations, you will partner with Cyber Security leaders and team members to help them plan, craft, and distribute their cyber security communications. You will also have responsibility for maturing our existing security awareness and education program into a top-of-class program. This role involves exposure to all areas of our Cyber Security organization as well as regular interaction with various colleagues across Cyber, IT, and the business. People leadership experience required as you will have analysts reporting directly to you. Responsibilities As a proven executor who enjoys developing new and innovative ways to approach human risk, behavior change, and communication, you will ensure ongoing operationalization and maturation of both our cyber communications support and security awareness and education programs. You thrive on developing and implementing consistent messaging that is appropriately branded, helping others become better communicators, and developing tools and templates to help team members stay organized and on track. Focusing on people and mitigating human risk is interwoven in all that you do. You are comfortable and experienced in using action and persuasion to drive collaboration, accountability, and on-time delivery. Cyber Communication Support As direct manager of the team responsible for helping Cyber Security colleagues plan and create communications, you will ensure you and/or your team will: Support the Cyber Security team with all necessary communications including but not limited to project communications, tool or process rollouts/updates, emergency cyber alerts, etc. Develop and manage targeted and comprehensive communications plans: Guide identification of messaging needed, applicable stakeholders & audiences, and appropriate distribution channels. Drive creation of publication plan and timing. Ensure proper editing and proofing is conducted resulting in consistently professional, easy-to-understand communications that adhere to style guide and branding requirements. Track and adapt plans ensuring successful execution. Act as Cyber point person for all emergency communications and ensure a process is documented and kept up to date with RACI for on and off hour needs including clearly defined escalation paths. Act as primary point of contact between Cyber and Corporate Communications teams. Oversee and mature our Cyber SharePoint Online site to become best in class while ensuring proper administration and upkeep. Ensure all cyber communications support processes and how-tos are documented and kept up to date. Cyber Security Awareness & Education As direct manager of the team responsible for developing and executing the Cyber Security Awareness & Education program, you will ensure you and/or your team will: Mature the existing program. Build a yearly plan and have the team successfully execute against it. Continuously work with our Cyber team to identify our top risks and the behaviors needed to change to mitigate those risks. Then, execute applicable awareness and education actions to drive necessary change. Work with appropriate Cyber team members to identify different roles that require additional or specialized skills-based training to ensure colleagues are equipped to do their jobs safely and securely and ensure your team actions to support. Continue to mature high-visibility phishing program and associated metrics. Engage our workforce to enable them to exhibit behaviors and skills to make the most of our technology safely and securely. Promote how people benefit from security as a foundational program principle. Structure the program to be sustainable over the long-term, resulting in a positive security culture in alignment with our organization-wide cultural attributes. Work to support a future state where people believe in, value, and prioritize cyber security. Overarching Team and Program Management Define and align analyst roles to efficiently and effectively support both spaces as they mature. Ensure cross-training where appropriate. Actively build strong relationships across different business departments and stakeholders to ensure ongoing program understanding, support, and engagement. Ensure programs evolve with changing company and security needs. Create a means of tracking and reporting on program deliverables to easily provide and communicate status, wins, and lessons learned. Build a metrics framework that will effectively measure and communicate impact of each program and report on up through executive leadership on an established cadence. Ensure programs meet all industry security training regulations, standards, and compliance requirements. Requirements Experienced, proactive, self-driven executor with the ability to work independently. Strong analytical, problem-solving, and decision-making skills. Anticipates obstacles, develops plans to resolve them, and appropriately communicates. Experienced with effectively applying strategic thinking and visioning resulting in successful outcomes. Organized and detail-oriented. Able to work well under deadlines in a changing environment. Excellent interpersonal, written, and verbal communication skills. Ability to express complex technical concepts in business terms. Experienced working effectively in ambiguous situations and effectively determining the best path forward. Able to translate data into meaningful insights and written summaries. Excels at prioritization, presentation, and facilitation. Models related best practices. Comfortable owning your space and establishing a sense of urgency in the fabric of what you do. Ability to support business needs outside of standard business hours when needed. Ex. Emergency communications. Experience administering and managing Microsoft SharePoint Online sites. Strong Microsoft Word, PowerPoint, and Excel skills. Cyber security work experience. Desired Characteristics Experience influencing cross-functional teams and initiatives. Expects resistance to change and enjoys the challenge of mitigating it in positive ways. Growth mindset. Change-oriented in both actions and words. Experience successfully executing multiple simultaneous initiatives - both planned and ad hoc. Proponent of people change management with experience incorporating it into your work. Agile work experience. Product methodology work experience. Experience working in a highly regulated environment. Healthcare experience. Experience with various industry regulations and frameworks (PCI, HIPAA, Data Privacy Laws, ISO27001/2, NIST, HITRUST, etc.). Education 8+ years of relevant experience with a degree (Required) OR 10+ years of relevant experience without a degree (Required) Experience in lieu of a Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 8 to 10+ years of relevant experience (Required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $116,729.60 - $216,777.60. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Talroo, Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $139,672.00 - $208,790.40 annually. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave . click apply for full job details
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Cybersecurity Infrastructure Engineer! This position is fully remote. Overview A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Managing projects/processes, and working independently with limited supervision. • Coaching and reviewing the work of lower-level professionals. • Problems faced are difficult and sometimes complex. Responsibilities Responsible for the design, development, implementation, testing, enhancement, and support of enterprise Identity and Access Management (IAM) solutions utilizing Saviynt and related security technologies. Applies advanced knowledge of software engineering principles, identity governance, access management, cybersecurity, system integration, and automation to support enterprise security initiatives and business objectives. Specific duties include: Designing, developing, configuring, testing, and implementing complex IAM and Identity Governance Administration (IGA) solutions using the Saviynt platform to support enterprise security, compliance, and access management requirements. Developing and maintaining custom software components, workflows, connectors, and application integrations between Saviynt and enterprise systems, including Active Directory, Azure AD/Entra ID, LDAP directories, cloud applications, databases, HR systems, and other business-critical platforms. Analyzing business and technical requirements to design scalable identity lifecycle management solutions, including user provisioning, deprovisioning, role management, access certification, segregation of duties (SoD), and privileged access controls. Performing software engineering activities related to identity governance, including coding, scripting, debugging, testing, deployment, and lifecycle management of IAM applications and integrations. Designing and implementing automated identity management processes, including account provisioning workflows, role-based access controls (RBAC), policy management, and access review campaigns. Developing and maintaining REST APIs, web services, and ETL/integration processes to facilitate secure exchange of identity and access data across enterprise environments. Engineering and supporting Saviynt security controls, identity repositories, access governance solutions, and compliance monitoring capabilities to meet organizational and regulatory requirements. Conducting complex data analysis of identity, entitlement, access, and authorization information to improve security posture, operational efficiency, and compliance with internal policies and regulatory frameworks. Performing system design reviews, troubleshooting complex technical issues, conducting root cause analysis, and implementing software enhancements to improve IAM platform performance, scalability, reliability, and security. Developing dashboards, reports, and analytics related to identity governance, user access, compliance, audit findings, policy violations, and security metrics using Saviynt reporting capabilities and related technologies. Collaborating with software engineers, cybersecurity architects, infrastructure teams, application owners, and business stakeholders to design and implement IAM solutions aligned with enterprise architecture standards. Preparing and maintaining functional specifications, software design documents, technical architecture diagrams, configuration standards, implementation procedures, and operational support documentation. Supporting security audits, compliance assessments, and certification activities by providing technical expertise, evidence gathering, access reviews, and remediation recommendations. Researching, evaluating, and implementing emerging IAM, cybersecurity, cloud identity, and software engineering technologies to continuously improve identity governance capabilities and operational effectiveness. Pursuing continuous improvement of IAM processes, security controls, automation frameworks, software development practices, system performance, and overall quality of service. Must be part of on call production support schedule. Education 5+ years of relevant experience with a bachelor's degree in Computer Science, Information Systems, Cybersecurity, Software Engineering, or a related field (Required) or 7+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 5+ years of experience in Identity and Access Management (IAM), Identity Governance and Administration (IGA), or Cybersecurity Engineering. 3+ years of hands-on experience implementing and supporting Saviynt Identity Governance solutions. Experience designing, configuring, and supporting identity lifecycle management processes, including user provisioning, deprovisioning, role management, and access certifications. Experience integrating IAM/IGA platforms with enterprise systems such as Active Directory, Microsoft Entra ID (Azure AD), LDAP, HR systems, databases, and cloud applications. Experience developing and supporting application integrations using REST APIs, web services, and automation frameworks. Strong software development and scripting experience using technologies such as Java, JavaScript, PowerShell, Python, SQL, or similar programming languages. Experience with Role-Based Access Control (RBAC), Segregation of Duties (SoD), privileged access management, and access governance best practices. Experience troubleshooting complex IAM platform issues, conducting root cause analysis, and implementing system enhancements. Experience supporting security audits, compliance reviews, and regulatory requirements related to identity and access management. Experience working in cross-functional environments with cybersecurity, infrastructure, application, and business teams. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $126,152.00 - $198,161.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Virginia Beach, VA Work Shift First (Days) Overview: Sentara is hiring a Senior Cybersecurity Infrastructure Engineer! This position is fully remote. Overview A Senior Professional applies advanced knowledge of job areas typically obtained through advanced education and work experience. Responsibilities typically include: • Managing projects/processes, and working independently with limited supervision. • Coaching and reviewing the work of lower-level professionals. • Problems faced are difficult and sometimes complex. Responsibilities Responsible for the design, development, implementation, testing, enhancement, and support of enterprise Identity and Access Management (IAM) solutions utilizing Saviynt and related security technologies. Applies advanced knowledge of software engineering principles, identity governance, access management, cybersecurity, system integration, and automation to support enterprise security initiatives and business objectives. Specific duties include: Designing, developing, configuring, testing, and implementing complex IAM and Identity Governance Administration (IGA) solutions using the Saviynt platform to support enterprise security, compliance, and access management requirements. Developing and maintaining custom software components, workflows, connectors, and application integrations between Saviynt and enterprise systems, including Active Directory, Azure AD/Entra ID, LDAP directories, cloud applications, databases, HR systems, and other business-critical platforms. Analyzing business and technical requirements to design scalable identity lifecycle management solutions, including user provisioning, deprovisioning, role management, access certification, segregation of duties (SoD), and privileged access controls. Performing software engineering activities related to identity governance, including coding, scripting, debugging, testing, deployment, and lifecycle management of IAM applications and integrations. Designing and implementing automated identity management processes, including account provisioning workflows, role-based access controls (RBAC), policy management, and access review campaigns. Developing and maintaining REST APIs, web services, and ETL/integration processes to facilitate secure exchange of identity and access data across enterprise environments. Engineering and supporting Saviynt security controls, identity repositories, access governance solutions, and compliance monitoring capabilities to meet organizational and regulatory requirements. Conducting complex data analysis of identity, entitlement, access, and authorization information to improve security posture, operational efficiency, and compliance with internal policies and regulatory frameworks. Performing system design reviews, troubleshooting complex technical issues, conducting root cause analysis, and implementing software enhancements to improve IAM platform performance, scalability, reliability, and security. Developing dashboards, reports, and analytics related to identity governance, user access, compliance, audit findings, policy violations, and security metrics using Saviynt reporting capabilities and related technologies. Collaborating with software engineers, cybersecurity architects, infrastructure teams, application owners, and business stakeholders to design and implement IAM solutions aligned with enterprise architecture standards. Preparing and maintaining functional specifications, software design documents, technical architecture diagrams, configuration standards, implementation procedures, and operational support documentation. Supporting security audits, compliance assessments, and certification activities by providing technical expertise, evidence gathering, access reviews, and remediation recommendations. Researching, evaluating, and implementing emerging IAM, cybersecurity, cloud identity, and software engineering technologies to continuously improve identity governance capabilities and operational effectiveness. Pursuing continuous improvement of IAM processes, security controls, automation frameworks, software development practices, system performance, and overall quality of service. Must be part of on call production support schedule. Education 5+ years of relevant experience with a bachelor's degree in Computer Science, Information Systems, Cybersecurity, Software Engineering, or a related field (Required) or 7+ years of relevant experience without a degree (Required) Experience in lieu of Bachelor's Degree Certification/Licensure No specific certification or licensure requirements Experience 5+ years of experience in Identity and Access Management (IAM), Identity Governance and Administration (IGA), or Cybersecurity Engineering. 3+ years of hands-on experience implementing and supporting Saviynt Identity Governance solutions. Experience designing, configuring, and supporting identity lifecycle management processes, including user provisioning, deprovisioning, role management, and access certifications. Experience integrating IAM/IGA platforms with enterprise systems such as Active Directory, Microsoft Entra ID (Azure AD), LDAP, HR systems, databases, and cloud applications. Experience developing and supporting application integrations using REST APIs, web services, and automation frameworks. Strong software development and scripting experience using technologies such as Java, JavaScript, PowerShell, Python, SQL, or similar programming languages. Experience with Role-Based Access Control (RBAC), Segregation of Duties (SoD), privileged access management, and access governance best practices. Experience troubleshooting complex IAM platform issues, conducting root cause analysis, and implementing system enhancements. Experience supporting security audits, compliance reviews, and regulatory requirements related to identity and access management. Experience working in cross-functional environments with cybersecurity, infrastructure, application, and business teams. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $126,152.00 - $198,161.60 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
10/02/2026
Full time
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a Lead IT Analyst This position is fully remote. Work Location: Remote opportunities are available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming Overview Sentara is seeking a ServiceNow AI Specialist to support the implementation and optimization of ServiceNow AI solutions across the enterprise. This role will work closely with the ServiceNow team to develop, validate, organize, and maintain AI skills and content that power AI-driven support capabilities for internal IT customers. The ideal candidate has hands-on ServiceNow experience, strong analytical and communication skills, and the ability to work independently while influencing and guiding others. This position is instrumental in ensuring that automation and self-service from ServiceNow's platform is accurate, discoverable , and effective in supporting AI-enabled IT service delivery. This is an excellent opportunity for internal candidates, citizen developers, reporting specialists, or IT professionals looking to grow their careers within the ServiceNow platform and AI ecosystem. The Lead IT Analyst is responsible for the support, optimization, and enhancement of software applications, ensuring efficient system performance and integration with business and clinical operations. This role involves evaluating software releases, analyzing business needs, troubleshooting application issues, and recommending solutions to improve processes and reduce costs. The Lead IT Analyst plays a key role in workflow assessments, system testing, and project coordination, while also providing on-call application support and collaborating with cross-functional teams to align technology with organizational goals. This role is ideal for a seasoned IT professional who excels in application support, process optimization, and cross-functional collaboration while leading strategic technology initiatives within an organization. The Lead IT Analyst provides day-to-day support and maintenance for enterprise software applications by performing application builds, upgrades, and system enhancements to optimize performance, troubleshooting application-related issues, ensuring timely resolution and minimal disruption and evaluating software releases and updates to determine business and clinical impacts. The Lead IT Analyst is responsible for conducting workflow assessments to identify functional requirements for optimal application utilization; collaborating with business and clinical stakeholders to align technology solutions with operational needs; providing recommendations for process improvements and cost reduction strategies and supporting testing and quality assurance. The incumbent will also be responsible for incident, problem and change management relative to service requests and change control processes to ensure seamless application performance and coordinate project planning and implementation for software application releases. The Lead IT Analyst will serve as a subject matter expert (SME), provide guidance and training to lower-level analysts and support process improvement initiatives within the IT department. Key Responsibilities Support the implementation and adoption of ServiceNow AI solutions. Develop, organize, maintain, and validate knowledge content utilized by ServiceNow AI tools. Ensure information is accurate, searchable, and optimized for AI-driven experiences. Partner with ServiceNow administrators, developers, and business stakeholders to improve knowledge management processes. Analyze ServiceNow tickets and support trends to identify content gaps and improvement opportunities. Assist with testing and validating AI-generated responses and recommendations. Recommend enhancements that improve user experience, content quality, and operational efficiency. Mentor and guide teammates while helping drive project deliverables to completion. Work independently and collaboratively across IT teams to support enterprise initiatives. Education High School Diploma or GED (Required) Associate's or Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, Business Information Systems, or a related field (Preferred) Certification/Licensure Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification) (Required) Experience Candidates must meet one of the following requirements: 3 years of ServiceNow experience including ticket management, platform utilization, administration support, reporting, workflow support, or related ServiceNow functions is strongly preferred. OR 5 years of general Information Technology experience with demonstrated hands-on experience using ServiceNow in a professional environment may be considered. Required Qualifications Experience using the ServiceNow platform. Any active ServiceNow certification (CSA, CAD, CIS, or other ServiceNow certification). Strong organizational and problem-solving skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work effectively in a collaborative environment. Ability to lead initiatives and drive work to completion through influence and partnership. Preferred Qualifications Experience with ServiceNow AI capabilities or AI-enabled service management solutions. Healthcare industry experience within a hospital, health system, health plan, or related healthcare organization. Knowledge management experience. Experience as a citizen developer, reporting analyst, or business systems analyst utilizing ServiceNow. Experience supporting enterprise IT service management environments. Additionally, candidates must have: Experience working with ServiceNow tickets and workflows. Experience working independently with minimal supervision. Demonstrated ability to lead, mentor, guide, or influence team members and stakeholders. Why Join Sentara? Opportunity to join and grow within the ServiceNow team. Exposure to emerging AI technologies and enterprise-wide implementations. Ability to contribute to strategic initiatives impacting all Sentara employees. Career growth opportunity for internal candidates seeking to expand their technical expertise in ServiceNow and AI solutions. Talroo-IT We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $99,320.00 - $159,515.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.