University of Massachusetts Amherst Foundation

The Prospect Management Analyst at the University of Massachusetts Amherst Foundation supports strategic fundraising in the Fundraising & Development department. This role analyzes prospect data, manages portfolios, and develops insights to guide donor strategy and pipeline growth. Working in a collaborative, mission-driven environment, the analyst partners with gift officers to optimize outreach, track engagement, and report on fundraising performance. The position advances UMass Amherst's academic programs, research, and scholarships by transforming data into actionable recommendations that strengthen philanthropic impact and long-term relationships. Responsibilities Analyze and interpret prospect and donor data to support fundraising strategy and portfolio management. Maintain and optimize prospect portfolios for gift officers, ensuring alignment with institutional priorities. Develop reports, dashboards, and KPIs to track pipeline health and fundraising performance. Conduct prospect research, segmentation, and scoring to identify and prioritize giving opportunities. Collaborate with fundraisers, leadership, and advancement staff to inform donor cultivation and solicitation strategies. Ensure data quality, consistency, and integrity within the CRM and related systems. Support forecasting, benchmarking, and trend analysis for campaigns and development initiatives. Translate complex data insights into clear, actionable recommendations for non-technical stakeholders. Required Skills Prospect research and portfolio management Fundraising and development analytics Data analysis and statistical interpretation CRM and advancement database management (e.g., Raiser's Edge, Salesforce NPSP) Report building and dashboard creation (e.g., Tableau, Power BI, Excel) Data segmentation, modeling, and scoring Data hygiene and quality control practices KPI and metrics development for fundraising performance Advanced Excel or similar spreadsheet skills Written and visual data storytelling for stakeholders

The Senior Director, Business Intelligence & Analytics at the University of Massachusetts Amherst Foundation leads the strategy, governance, and delivery of data, reporting, and analytics that power philanthropic growth. This role oversees the design and implementation of BI tools, data models, and dashboards that inform fundraising, alumni engagement, and campaign planning. The Senior Director partners with advancement, finance, and academic leaders to translate complex data into actionable insights, manages a high-performing analytics team, and advances data governance. This position supports a collaborative, mission-driven culture that strengthens scholarships, research, and student success. Responsibilities Lead BI and analytics strategy to support fundraising, alumni engagement, and campaigns Oversee design and maintenance of data models, dashboards, and reports Establish and manage data governance, data quality, and reporting standards Partner with advancement, finance, and academic leaders to deliver actionable insights Manage, mentor, and develop a high-performing BI and analytics team Translate complex data into clear recommendations for executive decision-making Align analytics roadmap with organizational strategic plan and campaign priorities Oversee selection, integration, and optimization of BI, CRM, and data tools Monitor key performance indicators and fundraising metrics to drive results Foster a collaborative, mission-driven, and inclusive analytics culture Required Skills Business intelligence strategy Data analytics and visualization Data warehousing and ETLCRM and advancement systems (e.g., Salesforce, Ellucian) SQLDashboard tools (e.g., Tableau, Power BI) Data governance and data quality management KPI and fundraising performance measurement Team leadership and staff development Stakeholder engagement and communication