NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Site Support Supervisor (Data Centre) ITIL - Leading UK Hosting Brand
Edinburgh
Excellent Salary Package + Company Benefits
About Us:
We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK.
The Site Support Supervisor Role:
The Site Support Supervisor is responsible for ensuring the smooth operation of the Data Centre Support team. As a senior member of the service support team you'll be responsible for ensuring customer service is supported to a high standard and the development of the team.
Key Responsibilities:
> Fulfil reporting requirements to Management covering KPIs and resource utilisation, highlighting both positive delivery and service issues.
> Co-operate and work closely with wider support teams and third party suppliers to ensure efficient, productive and high quality technical support and customer service to customers remotely and within the Data Centre.
> Ensure new technologies are supported by the support team, through training and documentation.
> Work with other Team Leaders to meet and exceed established SLAs, ensuring exceptions are escalated appropriately.
> Motivate the team to maintain and develop a passion for providing first class responsiveness and consistency to the client.
> Provide cover for other Team Leaders upon request.
> Co-ordinate, schedule and manage the resourcing of the team, including ensuring relevant shift, holiday, sickness or other absence cover is organised. This extends to “last resort” cover for short notice call-offs.
> Ensure any non-positive NPS scores are dealt with appropriately and resolved to satisfaction.
> Run weekly team meetings to provide the opportunity for communication of performance and discussion of issues within the team, the specific site, and across the business.
> Conduct team member appraisals and 1to1 meetings.
> Provide the full range of customer service and support expected of any support team member.
> Provide mentoring support and deliver training sessions to the team and the wider Company.
> Identify training requirements and risk areas, producing detailed plans to ensure they are addressed.
> Ensure that documentation is accurate and current.
> Carry out recruitment activities as required.
> May be required to assist with the management of Major Incidents.
Additional Responsibilities:
> Monday to Sunday out of hours and on call working where necessary.
> This role may require occasional customer and other company site visits.
About You:
- Education & Qualifications
Essential
> Minimum degree level or equivalent in IT or similar discipline / proven equivalent working experience.
> Minimum GCSE level, or equivalent, in English.
> ITIL Foundation Certification.
Desirable
> Full UK Driving Licence.
- Experience
Essential:
> Demonstrable experience in management, & ongoing support of data centre environments.
> Spares, asset and stock management.
Desirable:
> Experience in support of large scale network infrastructure for complex multinational organisations.
- Competencies & skills
Essential:
> Competent as a team leader and all aspects of employee management.
> An enthusiastic, driven, committed & flexible approach to work.
> Solutions driven and confident in dealing with customers.
> Natural initiative, logical approach and pro-activeness to their method of working.
> Be open to new ideas and have a positive outlook.
> A confident telephone manner and friendly approach.
> Excellent standard of written and spoken English.
> Able to work well to deadlines and under pressure.
> High degree of accuracy and attention to detail.
> Ability to work well to deadlines and under pressure.
Desirable:
> Commercial acumen.
- Knowledge
Essential
> In depth knowledge and understanding of troubleshooting.
Desirable
> Electrical / Mechanical knowledge relevant to Data Centre technology.
Benefits we offer:
From day one:
> Death in Service x 4
> Access to our Rewards Discount Programme
From 3 months:
> Up to 5% enhanced matching employer’s pension contribution
The following benefits on successful completion of probationary period:
> Private Medical Care
> Health Shield Cash plan which includes access to an employee assistance programme
> Optional enrolment in the Bike to work scheme
> Optional enrolment in childcare vouchers scheme
> Performance related bonus scheme
We also offer complimentary:
> Fresh fruit
> Soft drinks/ fruit juice, tea, coffee
> A selection of breakfast foods at each location
You may have worked in the following capacities:
Data Centre Support Team Leader, IT Hosting Support Lead, Hosting Support Desk Leader, Datacentre Support Team Supervisor, IT Support Supervisor, IT Service Desk Team Leader.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Site Support Supervisor (Data Centre) ITIL - Leading UK Hosting Brand
Edinburgh
Excellent Salary Package + Company Benefits
About Us:
We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK.
The Site Support Supervisor Role:
The Site Support Supervisor is responsible for ensuring the smooth operation of the Data Centre Support team. As a senior member of the service support team you'll be responsible for ensuring customer service is supported to a high standard and the development of the team.
Key Responsibilities:
> Fulfil reporting requirements to Management covering KPIs and resource utilisation, highlighting both positive delivery and service issues.
> Co-operate and work closely with wider support teams and third party suppliers to ensure efficient, productive and high quality technical support and customer service to customers remotely and within the Data Centre.
> Ensure new technologies are supported by the support team, through training and documentation.
> Work with other Team Leaders to meet and exceed established SLAs, ensuring exceptions are escalated appropriately.
> Motivate the team to maintain and develop a passion for providing first class responsiveness and consistency to the client.
> Provide cover for other Team Leaders upon request.
> Co-ordinate, schedule and manage the resourcing of the team, including ensuring relevant shift, holiday, sickness or other absence cover is organised. This extends to “last resort” cover for short notice call-offs.
> Ensure any non-positive NPS scores are dealt with appropriately and resolved to satisfaction.
> Run weekly team meetings to provide the opportunity for communication of performance and discussion of issues within the team, the specific site, and across the business.
> Conduct team member appraisals and 1to1 meetings.
> Provide the full range of customer service and support expected of any support team member.
> Provide mentoring support and deliver training sessions to the team and the wider Company.
> Identify training requirements and risk areas, producing detailed plans to ensure they are addressed.
> Ensure that documentation is accurate and current.
> Carry out recruitment activities as required.
> May be required to assist with the management of Major Incidents.
Additional Responsibilities:
> Monday to Sunday out of hours and on call working where necessary.
> This role may require occasional customer and other company site visits.
About You:
- Education & Qualifications
Essential
> Minimum degree level or equivalent in IT or similar discipline / proven equivalent working experience.
> Minimum GCSE level, or equivalent, in English.
> ITIL Foundation Certification.
Desirable
> Full UK Driving Licence.
- Experience
Essential:
> Demonstrable experience in management, & ongoing support of data centre environments.
> Spares, asset and stock management.
Desirable:
> Experience in support of large scale network infrastructure for complex multinational organisations.
- Competencies & skills
Essential:
> Competent as a team leader and all aspects of employee management.
> An enthusiastic, driven, committed & flexible approach to work.
> Solutions driven and confident in dealing with customers.
> Natural initiative, logical approach and pro-activeness to their method of working.
> Be open to new ideas and have a positive outlook.
> A confident telephone manner and friendly approach.
> Excellent standard of written and spoken English.
> Able to work well to deadlines and under pressure.
> High degree of accuracy and attention to detail.
> Ability to work well to deadlines and under pressure.
Desirable:
> Commercial acumen.
- Knowledge
Essential
> In depth knowledge and understanding of troubleshooting.
Desirable
> Electrical / Mechanical knowledge relevant to Data Centre technology.
Benefits we offer:
From day one:
> Death in Service x 4
> Access to our Rewards Discount Programme
From 3 months:
> Up to 5% enhanced matching employer’s pension contribution
The following benefits on successful completion of probationary period:
> Private Medical Care
> Health Shield Cash plan which includes access to an employee assistance programme
> Optional enrolment in the Bike to work scheme
> Optional enrolment in childcare vouchers scheme
> Performance related bonus scheme
We also offer complimentary:
> Fresh fruit
> Soft drinks/ fruit juice, tea, coffee
> A selection of breakfast foods at each location
You may have worked in the following capacities:
Data Centre Support Team Leader, IT Hosting Support Lead, Hosting Support Desk Leader, Datacentre Support Team Supervisor, IT Support Supervisor, IT Service Desk Team Leader.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
2nd/3rd Line Technical Support Analyst - Spend Control & eProcurement Solutions
Telford
£25,000 - £28,000 depending on experience + pension and healthcare
The Company:
We are a leading provider of spend control and eProcurement solutions servicing over 800 organisations across 90 countries.
Summary & Purpose of Role:
The 2nd/3rd Line Technical Support Analyst is a hands on role within the helpdesk function providing technical software and hardware support and troubleshooting on a range of data capture solution both with internal users and external clients. Ensuring that all contractual SLAs are met and there is a high level of customer satisfaction in problem solving and fault resolution.
Background & Profile:
Successful applicants will have the opportunity to work on B2B solutions in a fast moving and growing organisation, with an impressive list of clients. You will need to be energetic and self-motivated, thriving in a hands-on environment and require minimum management supervision. You will also need to be flexible and adaptable, excited by new ideas and willing to pick up and work with new initiatives no matter how unfamiliar.
You should be highly organised and be committed to providing outstanding customer service (internally & externally). You must be a team player who integrates easily and communicates positively and be able to identify where support is required and proactively provide it.
Essential skills/experience:
> 2+ years’ experience in a Technical Support/Helpdesk capacity supporting internal and external customers
> Microsoft OS Administration and Troubleshooting
> Previous experience of Active Directory, Permissions and Group Policy
> Previous experience of administering and supporting SQL Server (incl. T-SQL, SSIS, SSRS and Profiling)
> Previous experience of administering and supporting IIS environments
> Strong speaking, writing, and organisational skills
> You should be able to demonstrate excellent lateral thinking and analytical skills when troubleshooting problems
Desirable skills/experience:
> IT related qualification/degree is preferred
> Advanced T-SQL & SSIS
> .Net and VB6 application development
> Web development in ASP and/or PHP
> Experience supporting and administering virtual environments and SANs
> Experience of scanning and data capture systems
> XML and XSLT
> Understanding of web services
> Experience of Document Management/Processing Systems
> Experience of Content Management Systems
> Experience supporting and/or integrating with Financial/ERP Systems
You may have worked in the following capacities:
Service Desk Application Support, Software Support Analyst, Software & Hardware Support Engineer, ERP Technical Support, SaaS Support, Web Application Support.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
2nd/3rd Line Technical Support Analyst - Spend Control & eProcurement Solutions
Telford
£25,000 - £28,000 depending on experience + pension and healthcare
The Company:
We are a leading provider of spend control and eProcurement solutions servicing over 800 organisations across 90 countries.
Summary & Purpose of Role:
The 2nd/3rd Line Technical Support Analyst is a hands on role within the helpdesk function providing technical software and hardware support and troubleshooting on a range of data capture solution both with internal users and external clients. Ensuring that all contractual SLAs are met and there is a high level of customer satisfaction in problem solving and fault resolution.
Background & Profile:
Successful applicants will have the opportunity to work on B2B solutions in a fast moving and growing organisation, with an impressive list of clients. You will need to be energetic and self-motivated, thriving in a hands-on environment and require minimum management supervision. You will also need to be flexible and adaptable, excited by new ideas and willing to pick up and work with new initiatives no matter how unfamiliar.
You should be highly organised and be committed to providing outstanding customer service (internally & externally). You must be a team player who integrates easily and communicates positively and be able to identify where support is required and proactively provide it.
Essential skills/experience:
> 2+ years’ experience in a Technical Support/Helpdesk capacity supporting internal and external customers
> Microsoft OS Administration and Troubleshooting
> Previous experience of Active Directory, Permissions and Group Policy
> Previous experience of administering and supporting SQL Server (incl. T-SQL, SSIS, SSRS and Profiling)
> Previous experience of administering and supporting IIS environments
> Strong speaking, writing, and organisational skills
> You should be able to demonstrate excellent lateral thinking and analytical skills when troubleshooting problems
Desirable skills/experience:
> IT related qualification/degree is preferred
> Advanced T-SQL & SSIS
> .Net and VB6 application development
> Web development in ASP and/or PHP
> Experience supporting and administering virtual environments and SANs
> Experience of scanning and data capture systems
> XML and XSLT
> Understanding of web services
> Experience of Document Management/Processing Systems
> Experience of Content Management Systems
> Experience supporting and/or integrating with Financial/ERP Systems
You may have worked in the following capacities:
Service Desk Application Support, Software Support Analyst, Software & Hardware Support Engineer, ERP Technical Support, SaaS Support, Web Application Support.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Senior Dynamics AX Engineer - Leading Healthcare Software Provider
Leeds or Sheffield
Competitive Salary & Benefits Package
Our internal systems team are at the heart of making sure our group IT business systems strategy is enabled. They work closely with our people across the group to make sure we achieve both our strategic and operational objectives, to help shape the future of technology within the business.
About the role
As our group senior Dynamics AX engineer, you'll use your Microsoft Dynamics AX expertise to provide and develop technical solutions against our roadmap. You'll continually analyse, improve and in some cases identify new tools, systems and business processes to make sure we're working with the best technology and as efficiently as possible.
You'll share your knowledge and your passion for technology with your team and the wider group to help to drive innovation across the business.
This role can be based from either our Sheffield or Leeds office but will require travel between the sites and to other sites across the group.
Our team
As our group senior Dynamics AX engineer, you'll be part of a close knit team reporting directly to our software engineering team lead, Ben. You'll be an integral member of the team when it comes to driving system requirements and efficiencies across the group.
Who you will be
We want to make sure you're set for success so the key skills we are looking for in the role are below;
> track record of software development, with a focus on Microsoft Dynamics AX
> great understanding of X++
> experience of version control
> experience of being part of an agile based delivery team
> a good knowledge of and a passion for the latest technology
> superb interpersonal and communication skills
Who we are
We're the UK leader in connected healthcare software and services. Through innovative IT, we're giving healthcare professionals access to the information they need to provide better, faster and cheaper patient care.
Our national reach includes clinical software used in every major healthcare setting by 10,000 organisations - from GP surgeries to high street pharmacies, community, hospitals, and specialist services. By providing innovative, integrated solutions, we're working to break the boundaries of system integration and interoperability.
If you think you have the skills we're looking for to strengthen our team, we'd love to hear from you so press that apply button now!
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Senior Dynamics AX Engineer - Leading Healthcare Software Provider
Leeds or Sheffield
Competitive Salary & Benefits Package
Our internal systems team are at the heart of making sure our group IT business systems strategy is enabled. They work closely with our people across the group to make sure we achieve both our strategic and operational objectives, to help shape the future of technology within the business.
About the role
As our group senior Dynamics AX engineer, you'll use your Microsoft Dynamics AX expertise to provide and develop technical solutions against our roadmap. You'll continually analyse, improve and in some cases identify new tools, systems and business processes to make sure we're working with the best technology and as efficiently as possible.
You'll share your knowledge and your passion for technology with your team and the wider group to help to drive innovation across the business.
This role can be based from either our Sheffield or Leeds office but will require travel between the sites and to other sites across the group.
Our team
As our group senior Dynamics AX engineer, you'll be part of a close knit team reporting directly to our software engineering team lead, Ben. You'll be an integral member of the team when it comes to driving system requirements and efficiencies across the group.
Who you will be
We want to make sure you're set for success so the key skills we are looking for in the role are below;
> track record of software development, with a focus on Microsoft Dynamics AX
> great understanding of X++
> experience of version control
> experience of being part of an agile based delivery team
> a good knowledge of and a passion for the latest technology
> superb interpersonal and communication skills
Who we are
We're the UK leader in connected healthcare software and services. Through innovative IT, we're giving healthcare professionals access to the information they need to provide better, faster and cheaper patient care.
Our national reach includes clinical software used in every major healthcare setting by 10,000 organisations - from GP surgeries to high street pharmacies, community, hospitals, and specialist services. By providing innovative, integrated solutions, we're working to break the boundaries of system integration and interoperability.
If you think you have the skills we're looking for to strengthen our team, we'd love to hear from you so press that apply button now!
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Front End Developer (Mid to Senior) *£80,000 Package*
Warwick
Package up to £80,000 depending on experience + bonus based on profit share and personal performance + 8% pension contribution + medical cover + flexi-time + 25 days holiday + public holidays + annual Christmas break for whole family + use of company retreat in Snowdonia.
We are looking for two experienced Front End Developers to join our team working on marketing applications deployed with prestigious customers worldwide.
About Us:
We are a successful, privately owned software development business based in Warwick, UK. We provide an excellent working environment, flexible working practices and great rewards for our staff through a generous profit share bonus scheme. We design, develop, market and support a range of powerful analysis and automation software deployed by our partners worldwide. Our users are some of the biggest brands who use our solutions to help them understand their customer base and use this insight to automate personalised multi-channel marketing.
Required Experience:
Production use of (url removed) MVC, JavaScript, HTML, CSS
Preferred Experience:
Responsive design, Angular, D3, UX and User Centred Design, Agile, Web Services, IIS.
Location:
Warwick, easily commutable from Leamington Spa, Coventry, Rugby, Stratford, Solihull, etc.
The Front End Developer role:
We are looking for experienced web developers who can bring their established skills to us now and also move forward to new JavaScript UI work with Angular and other frameworks. If you have fantastic (url removed) MVC skills and can produce beautiful products with testable, maintainable code and want to move forward with JavaScript skills then you could be the right person for us.
We need talented programmers with proven production skills to join our team and help us produce innovative UI’s for our powerful applications. Our development agenda is broad with new web products, great architecture and great design processes. We want people with real and in-depth programming experience used to collaborating in a skilled & agile development team with an understanding of design patterns and best practice in software development.
To fill the role and earn the fantastic rewards on offer, you will probably need a computer science degree and must certainly show us you are a high quality developer able to work productively independently and within a team including designers, API developers, application testers and users.
You may have worked in the following capacities:
UX Developer, UI Developer, Front End Software Developer, UI Software Engineer, JavaScript Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Front End Developer (Mid to Senior) *£80,000 Package*
Warwick
Package up to £80,000 depending on experience + bonus based on profit share and personal performance + 8% pension contribution + medical cover + flexi-time + 25 days holiday + public holidays + annual Christmas break for whole family + use of company retreat in Snowdonia.
We are looking for two experienced Front End Developers to join our team working on marketing applications deployed with prestigious customers worldwide.
About Us:
We are a successful, privately owned software development business based in Warwick, UK. We provide an excellent working environment, flexible working practices and great rewards for our staff through a generous profit share bonus scheme. We design, develop, market and support a range of powerful analysis and automation software deployed by our partners worldwide. Our users are some of the biggest brands who use our solutions to help them understand their customer base and use this insight to automate personalised multi-channel marketing.
Required Experience:
Production use of (url removed) MVC, JavaScript, HTML, CSS
Preferred Experience:
Responsive design, Angular, D3, UX and User Centred Design, Agile, Web Services, IIS.
Location:
Warwick, easily commutable from Leamington Spa, Coventry, Rugby, Stratford, Solihull, etc.
The Front End Developer role:
We are looking for experienced web developers who can bring their established skills to us now and also move forward to new JavaScript UI work with Angular and other frameworks. If you have fantastic (url removed) MVC skills and can produce beautiful products with testable, maintainable code and want to move forward with JavaScript skills then you could be the right person for us.
We need talented programmers with proven production skills to join our team and help us produce innovative UI’s for our powerful applications. Our development agenda is broad with new web products, great architecture and great design processes. We want people with real and in-depth programming experience used to collaborating in a skilled & agile development team with an understanding of design patterns and best practice in software development.
To fill the role and earn the fantastic rewards on offer, you will probably need a computer science degree and must certainly show us you are a high quality developer able to work productively independently and within a team including designers, API developers, application testers and users.
You may have worked in the following capacities:
UX Developer, UI Developer, Front End Software Developer, UI Software Engineer, JavaScript Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Senior Dynamics AX Engineer - Leading Healthcare Software Provider
Leeds or Sheffield
Competitive Salary & Benefits Package
Our internal systems team are at the heart of making sure our group IT business systems strategy is enabled. They work closely with our people across the group to make sure we achieve both our strategic and operational objectives, to help shape the future of technology within the business.
About the role
As our group senior Dynamics AX engineer, you'll use your Microsoft Dynamics AX expertise to provide and develop technical solutions against our roadmap. You'll continually analyse, improve and in some cases identify new tools, systems and business processes to make sure we're working with the best technology and as efficiently as possible.
You'll share your knowledge and your passion for technology with your team and the wider group to help to drive innovation across the business.
This role can be based from either our Sheffield or Leeds office but will require travel between the sites and to other sites across the group.
Our team
As our group senior Dynamics AX engineer, you'll be part of a close knit team reporting directly to our software engineering team lead, Ben. You'll be an integral member of the team when it comes to driving system requirements and efficiencies across the group.
Who you will be
We want to make sure you're set for success so the key skills we are looking for in the role are below;
> track record of software development, with a focus on Microsoft Dynamics AX
> great understanding of X++
> experience of version control
> experience of being part of an agile based delivery team
> a good knowledge of and a passion for the latest technology
> superb interpersonal and communication skills
Who we are
We're the UK leader in connected healthcare software and services. Through innovative IT, we're giving healthcare professionals access to the information they need to provide better, faster and cheaper patient care.
Our national reach includes clinical software used in every major healthcare setting by 10,000 organisations - from GP surgeries to high street pharmacies, community, hospitals, and specialist services. By providing innovative, integrated solutions, we're working to break the boundaries of system integration and interoperability.
If you think you have the skills we're looking for to strengthen our team, we'd love to hear from you so press that apply button now!
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Senior Dynamics AX Engineer - Leading Healthcare Software Provider
Leeds or Sheffield
Competitive Salary & Benefits Package
Our internal systems team are at the heart of making sure our group IT business systems strategy is enabled. They work closely with our people across the group to make sure we achieve both our strategic and operational objectives, to help shape the future of technology within the business.
About the role
As our group senior Dynamics AX engineer, you'll use your Microsoft Dynamics AX expertise to provide and develop technical solutions against our roadmap. You'll continually analyse, improve and in some cases identify new tools, systems and business processes to make sure we're working with the best technology and as efficiently as possible.
You'll share your knowledge and your passion for technology with your team and the wider group to help to drive innovation across the business.
This role can be based from either our Sheffield or Leeds office but will require travel between the sites and to other sites across the group.
Our team
As our group senior Dynamics AX engineer, you'll be part of a close knit team reporting directly to our software engineering team lead, Ben. You'll be an integral member of the team when it comes to driving system requirements and efficiencies across the group.
Who you will be
We want to make sure you're set for success so the key skills we are looking for in the role are below;
> track record of software development, with a focus on Microsoft Dynamics AX
> great understanding of X++
> experience of version control
> experience of being part of an agile based delivery team
> a good knowledge of and a passion for the latest technology
> superb interpersonal and communication skills
Who we are
We're the UK leader in connected healthcare software and services. Through innovative IT, we're giving healthcare professionals access to the information they need to provide better, faster and cheaper patient care.
Our national reach includes clinical software used in every major healthcare setting by 10,000 organisations - from GP surgeries to high street pharmacies, community, hospitals, and specialist services. By providing innovative, integrated solutions, we're working to break the boundaries of system integration and interoperability.
If you think you have the skills we're looking for to strengthen our team, we'd love to hear from you so press that apply button now!
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Software Developer (Home Working) - HR Software & Consultancy
Home Based + Weekly Head Office Meet-ups in Uttoxeter
£27,500 to £35,000 + Benefits + Equipment dependent on experience. 23 days holiday.
Are you a smart, adaptable, experienced developer?
You’ll be working from home with a weekly team day at our offices in Uttoxeter.
What’s the role?
We’re an online software and consultancy company who create bespoke HR systems. Established in 2001, our clients include blue-chip international brand names, law firms, and professional services firms all generally in the UK but with offices around the world.
You’ll spend most of your time working from your home, closely liaising with our head of IT delivery. There will be development and database work and occasional client contact. You’ll get the chance to challenge yourself on a variety of projects both internal and external, as we continue an exciting rewrite of our core systems. You will support our existing clients in their use of the systems.
You’ll have an exceptional aptitude for logic/coding and a flexible ‘can-do’ attitude, with the determination and patience to solve difficult problems. You will be a great communicator with the ability to work both autonomously and as part of a team.
Who the role would suit:
You will have solid coding experience and be ready for the flexibility and benefits that working from home can offer whilst having the support of a team.
The key is that you are a talented team player who understands that a small business will require all members to pitch in with many areas of the business and are attracted by the flexibility of a home working environment and have the personal attributes to make the most of that opportunity.
You will join a small team of real people who will value the real you. We are parents, runners, cyclists, musicians, swimmers with real lives. We are looking for you to join that team and add to what we are able to offer our clients and each other.
The skills we need:
You will be highly experienced in the following or similar - the amount of experience is important as is the aptitude you are able to demonstrate
> Highly fluent in PHP, MySQL, HTML and CSS (ideally with SASS/Less)
> Highly skilled with vanilla Javascript or a framework like jQuery/Dojo
> Able to build responsive websites
> OO PHP and/or an MVC PHP framework
> Experienced with using Git or SVN
> Experienced using Linux/Bash
What you’ll get in return:
> A salary of £27,500 to £35,000 dependant on the ability to contribute quickly to the team
> Holiday of 23 days per annum growing to 25 days within 3 years
> Contributory pension scheme
> Training budget that you are involved in allocating
> The equipment you need to work from home
You may have worked in the following capacities:
Full Stack Developer, PHP Developer, Backend Developer, Frontend Developer, Software Programmer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Software Developer (Home Working) - HR Software & Consultancy
Home Based + Weekly Head Office Meet-ups in Uttoxeter
£27,500 to £35,000 + Benefits + Equipment dependent on experience. 23 days holiday.
Are you a smart, adaptable, experienced developer?
You’ll be working from home with a weekly team day at our offices in Uttoxeter.
What’s the role?
We’re an online software and consultancy company who create bespoke HR systems. Established in 2001, our clients include blue-chip international brand names, law firms, and professional services firms all generally in the UK but with offices around the world.
You’ll spend most of your time working from your home, closely liaising with our head of IT delivery. There will be development and database work and occasional client contact. You’ll get the chance to challenge yourself on a variety of projects both internal and external, as we continue an exciting rewrite of our core systems. You will support our existing clients in their use of the systems.
You’ll have an exceptional aptitude for logic/coding and a flexible ‘can-do’ attitude, with the determination and patience to solve difficult problems. You will be a great communicator with the ability to work both autonomously and as part of a team.
Who the role would suit:
You will have solid coding experience and be ready for the flexibility and benefits that working from home can offer whilst having the support of a team.
The key is that you are a talented team player who understands that a small business will require all members to pitch in with many areas of the business and are attracted by the flexibility of a home working environment and have the personal attributes to make the most of that opportunity.
You will join a small team of real people who will value the real you. We are parents, runners, cyclists, musicians, swimmers with real lives. We are looking for you to join that team and add to what we are able to offer our clients and each other.
The skills we need:
You will be highly experienced in the following or similar - the amount of experience is important as is the aptitude you are able to demonstrate
> Highly fluent in PHP, MySQL, HTML and CSS (ideally with SASS/Less)
> Highly skilled with vanilla Javascript or a framework like jQuery/Dojo
> Able to build responsive websites
> OO PHP and/or an MVC PHP framework
> Experienced with using Git or SVN
> Experienced using Linux/Bash
What you’ll get in return:
> A salary of £27,500 to £35,000 dependant on the ability to contribute quickly to the team
> Holiday of 23 days per annum growing to 25 days within 3 years
> Contributory pension scheme
> Training budget that you are involved in allocating
> The equipment you need to work from home
You may have worked in the following capacities:
Full Stack Developer, PHP Developer, Backend Developer, Frontend Developer, Software Programmer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Front End Developer (Mid to Senior) *£80,000 Package*
Warwick
Package up to £80,000 depending on experience + bonus based on profit share and personal performance + 8% pension contribution + medical cover + flexi-time + 25 days holiday + public holidays + annual Christmas break for whole family + use of company retreat in Snowdonia.
We are looking for two experienced Front End Developers to join our team working on marketing applications deployed with prestigious customers worldwide.
About Us:
We are a successful, privately owned software development business based in Warwick, UK. We provide an excellent working environment, flexible working practices and great rewards for our staff through a generous profit share bonus scheme. We design, develop, market and support a range of powerful analysis and automation software deployed by our partners worldwide. Our users are some of the biggest brands who use our solutions to help them understand their customer base and use this insight to automate personalised multi-channel marketing.
Required Experience:
Production use of (url removed) MVC, JavaScript, HTML, CSS
Preferred Experience:
Responsive design, Angular, D3, UX and User Centred Design, Agile, Web Services, IIS.
Location:
Warwick, easily commutable from Leamington Spa, Coventry, Rugby, Stratford, Solihull, etc.
The Front End Developer role:
We are looking for experienced web developers who can bring their established skills to us now and also move forward to new JavaScript UI work with Angular and other frameworks. If you have fantastic (url removed) MVC skills and can produce beautiful products with testable, maintainable code and want to move forward with JavaScript skills then you could be the right person for us.
We need talented programmers with proven production skills to join our team and help us produce innovative UI’s for our powerful applications. Our development agenda is broad with new web products, great architecture and great design processes. We want people with real and in-depth programming experience used to collaborating in a skilled & agile development team with an understanding of design patterns and best practice in software development.
To fill the role and earn the fantastic rewards on offer, you will probably need a computer science degree and must certainly show us you are a high quality developer able to work productively independently and within a team including designers, API developers, application testers and users.
You may have worked in the following capacities:
UX Developer, UI Developer, Front End Software Developer, UI Software Engineer, JavaScript Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Front End Developer (Mid to Senior) *£80,000 Package*
Warwick
Package up to £80,000 depending on experience + bonus based on profit share and personal performance + 8% pension contribution + medical cover + flexi-time + 25 days holiday + public holidays + annual Christmas break for whole family + use of company retreat in Snowdonia.
We are looking for two experienced Front End Developers to join our team working on marketing applications deployed with prestigious customers worldwide.
About Us:
We are a successful, privately owned software development business based in Warwick, UK. We provide an excellent working environment, flexible working practices and great rewards for our staff through a generous profit share bonus scheme. We design, develop, market and support a range of powerful analysis and automation software deployed by our partners worldwide. Our users are some of the biggest brands who use our solutions to help them understand their customer base and use this insight to automate personalised multi-channel marketing.
Required Experience:
Production use of (url removed) MVC, JavaScript, HTML, CSS
Preferred Experience:
Responsive design, Angular, D3, UX and User Centred Design, Agile, Web Services, IIS.
Location:
Warwick, easily commutable from Leamington Spa, Coventry, Rugby, Stratford, Solihull, etc.
The Front End Developer role:
We are looking for experienced web developers who can bring their established skills to us now and also move forward to new JavaScript UI work with Angular and other frameworks. If you have fantastic (url removed) MVC skills and can produce beautiful products with testable, maintainable code and want to move forward with JavaScript skills then you could be the right person for us.
We need talented programmers with proven production skills to join our team and help us produce innovative UI’s for our powerful applications. Our development agenda is broad with new web products, great architecture and great design processes. We want people with real and in-depth programming experience used to collaborating in a skilled & agile development team with an understanding of design patterns and best practice in software development.
To fill the role and earn the fantastic rewards on offer, you will probably need a computer science degree and must certainly show us you are a high quality developer able to work productively independently and within a team including designers, API developers, application testers and users.
You may have worked in the following capacities:
UX Developer, UI Developer, Front End Software Developer, UI Software Engineer, JavaScript Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Client Relationship / Implementation Manager - Retail Customer Experience SaaS
Shoreditch
£30,000 - £50,000 Dependent on Experience
**Fast Expanding tech company backed by Telefonica is hiring a skilled and personable Project Implementation Manager to implement their very cool retail customer experience software**
// Heads-Up - This Role is for someone
> with an ability to manage all elements of project delivery internally and through client correspondence
> preferably with experience delivering digital or software solutions to retail
> who is passionate about innovation and ideas that improve customer experience and business operations
> who understands the importance of project KPIs and how to measure a business case
> Analytical and commercially minded, with an ability to set clear objectives and measure the results of a project with an analytical and commercial view as to how ROI value is obtained
> who is personable and easily able to communicate with clients - you'll be dealing with all client project queries and implementation needs as well as generally building on the client relationship
> who understands technology, but is not overly technical (you don't need to code). Analytical and client facing skills are more important.
> Has strong Managerial capabilities. Able to manage multiple projects and tasks at once to effectively deliver results to deadlines. Able to easily identify required actionables and to takes ownership for managing and ensuring delivery of these actionables.
// What you might be doing at the moment
> Working for a company in operations, project, implementation or account management
> Woking as an operations, project implementation manager or service delivery manager within another technology solutions company, or within a retail organisation
// Who we are:
We are a fast-growing dynamic B2B technology company, backed by Telefonica. We offer a new product to the retail market that allows them to manage their customer's experience within their venues. Our current key clients include O2 and House of Fraser and a couple of other well-known retail brands.
// The Client Relationship / Implementation Manager Opportunity:
We are seeking to hire a skilled Project Implementation Manager to join our growing project team.
Your role will be focused on helping our enterprise retail clients to trial and roll-out our digital queue management technology within their stores, as well as assisting with internal projects from time to time.
// The Client Relationship / Implementation Manager role:
> Responsible for all aspects of the delivery of a trial or store roll-out project with a client
> Coordinate internally with the technical team and external suppliers over delivery of the projects requirements
> Work collaboratively with our clients at Head office level in order to: set and meet objectives and timescales, create and implement project plans, and ensure continued engagement in project results
> Work with clients and their store’s in a very “hands-on” way in order to: train, embed, support and capture feedback on their use of the system
> Generally manage and build on the client relationship in coordination with our sales team
> Set clear expectations and actively manage and monitor performance against set goals and/or KPIs
> Create written and analytics reports on the findings from the use of our system and draw up a clear commercially minded business case that presents the ROI obtained
> Communicate with our development team over possible technical issues and new feature requirements realised during implementation
> Other tasks required in a start-up role to help out and ensure effective product and service delivery to our clients
// Salary
> £30,000 - £50,000 per annum - dependent on Experience
You may have worked in the following capacities:
Client Manager, Client Account Manager, Client Relationship Manager, Software Account Manager, Project Manager, Project delivery, Implementation manager, Client Service Delivery Manager.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Client Relationship / Implementation Manager - Retail Customer Experience SaaS
Shoreditch
£30,000 - £50,000 Dependent on Experience
**Fast Expanding tech company backed by Telefonica is hiring a skilled and personable Project Implementation Manager to implement their very cool retail customer experience software**
// Heads-Up - This Role is for someone
> with an ability to manage all elements of project delivery internally and through client correspondence
> preferably with experience delivering digital or software solutions to retail
> who is passionate about innovation and ideas that improve customer experience and business operations
> who understands the importance of project KPIs and how to measure a business case
> Analytical and commercially minded, with an ability to set clear objectives and measure the results of a project with an analytical and commercial view as to how ROI value is obtained
> who is personable and easily able to communicate with clients - you'll be dealing with all client project queries and implementation needs as well as generally building on the client relationship
> who understands technology, but is not overly technical (you don't need to code). Analytical and client facing skills are more important.
> Has strong Managerial capabilities. Able to manage multiple projects and tasks at once to effectively deliver results to deadlines. Able to easily identify required actionables and to takes ownership for managing and ensuring delivery of these actionables.
// What you might be doing at the moment
> Working for a company in operations, project, implementation or account management
> Woking as an operations, project implementation manager or service delivery manager within another technology solutions company, or within a retail organisation
// Who we are:
We are a fast-growing dynamic B2B technology company, backed by Telefonica. We offer a new product to the retail market that allows them to manage their customer's experience within their venues. Our current key clients include O2 and House of Fraser and a couple of other well-known retail brands.
// The Client Relationship / Implementation Manager Opportunity:
We are seeking to hire a skilled Project Implementation Manager to join our growing project team.
Your role will be focused on helping our enterprise retail clients to trial and roll-out our digital queue management technology within their stores, as well as assisting with internal projects from time to time.
// The Client Relationship / Implementation Manager role:
> Responsible for all aspects of the delivery of a trial or store roll-out project with a client
> Coordinate internally with the technical team and external suppliers over delivery of the projects requirements
> Work collaboratively with our clients at Head office level in order to: set and meet objectives and timescales, create and implement project plans, and ensure continued engagement in project results
> Work with clients and their store’s in a very “hands-on” way in order to: train, embed, support and capture feedback on their use of the system
> Generally manage and build on the client relationship in coordination with our sales team
> Set clear expectations and actively manage and monitor performance against set goals and/or KPIs
> Create written and analytics reports on the findings from the use of our system and draw up a clear commercially minded business case that presents the ROI obtained
> Communicate with our development team over possible technical issues and new feature requirements realised during implementation
> Other tasks required in a start-up role to help out and ensure effective product and service delivery to our clients
// Salary
> £30,000 - £50,000 per annum - dependent on Experience
You may have worked in the following capacities:
Client Manager, Client Account Manager, Client Relationship Manager, Software Account Manager, Project Manager, Project delivery, Implementation manager, Client Service Delivery Manager.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
2nd Line Technical Support Engineer (Networks) - CCNA or JNCIA - Leading UK Hosting Brand
Edinburgh
Excellent Salary Package + Company Benefits
About Us:
We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK.
The Technical Support Engineer Support Engineer Role:
The role-holder will be responsible for 2nd / 3rd line network support to external & internal customers, delivered through Incident, Problem and Change management. This is a highly technical customer focussed role.
Key Responsibilities:
> Provide a point of escalation for Technical Support Engineers.
> Support and manage technically complex services for customers e.g. Firewall/VPN configurations, WAN architecture, load balancers.
> Co-operate and work closely with wider support teams and third party suppliers to ensure efficient, productive and high quality technical support and customer service to customers remotely and within the Data Centre.
> Manage incidents directly with clients to completion within defined SLAs & OLAs.
> Publish articles to the internal and customer Known Error Database.
> Set and manage customer expectations in relation to ticket resolution targets. Provide regular accurate updates on progress. Resolve incidents and action changes within target timescales.
> Escalation to support management, vendors and other respective teams as required.
> Assist with project work when required including (but not exclusive to), product evaluations, development of internal and customer training material, product development, and improvement of support processes.
> Provide mentoring to less experienced engineers.
Additional Responsibilities:
> Monday to Sunday out of hours and on call working where necessary.
> This role may require occasional customer and company site visits.
2nd Line Technical Support Engineer Required Skills:
// Education & Qualifications
Essential:
> Minimum Cisco CCNA certification, and working towards CCNP level.
AND/OR
> Minimum Juniper JNCIA certification, and working towards JNCIS level.
> Minimum HND or equivalent in IT or similar discipline / proven equivalent working experience.
> Minimum GCSE level, or equivalent, in English.
Desirable:
> ITIL Foundation Certification or working towards.
> Full UK Driving Licence.
// Experience
Essential:
> Juniper/Cisco routers, switches, firewalls, and other network products around management, diagnostics, configuration changes, VPN configuration and troubleshooting.
> Technical phone support experience or previous experience of working within a technical support team environment.
Desirable:
> Experience in using network management and monitoring tools.
> Worked within an ISP or Telco environment.
> Microsoft / Linux System Administration.
// Competencies & skills:
Essential:
> An enthusiastic, driven, committed & flexible approach to work.
> Solutions driven and confident in dealing with customers.
> Natural initiative and pro-activeness to their method of working.
> Be open to new ideas and have a positive outlook.
> A confident telephone manner and friendly approach.
> Excellent standard of written and spoken English.
> Able to work well to deadlines and under pressure.
> High degree of accuracy and attention to detail.
> Ability to work well to deadlines and under pressure.
> Logical approach to problem solving.
Desirable
> Commercial acumen.
// Knowledge
Essential:
> Understanding of large-scale LAN/WAN management, diagnostics and support.
> Solid understanding of Internet Access technologies such as EFM, xDSL, Leased Lines, MPLS, etc.
> Demonstrable experience of Wireshark and Iperf.
> Strong knowledge and understanding of troubleshooting.
> Detailed technical knowledge of DNS, Email, VoIP, VPNs, IP addresses & subnetting, SSLs.
> Good understanding of Load balancing technology.
Desirable:
> Knowledge of VMWare, Microsoft & Linux server operating systems, Exchange/Lync/Active Directory.
> Knowledge of Email protocols
> Electrical / Mechanical knowledge relevant to Data Centre technology.
Benefits we offer:
From day one:
> Death in Service x 4
> Access to our Rewards Discount Programme
From 3 months:
> Up to 5% enhanced matching employer’s pension contribution
The following benefits on successful completion of probationary period:
> Private Medical Care
> Health Shield Cash plan which includes access to an employee assistance programme
> Optional enrolment in the Bike to work scheme
> Optional enrolment in childcare vouchers scheme
> Performance related bonus scheme
We also offer complimentary:
> Fresh fruit
> Soft drinks/ fruit juice, tea, coffee
> A selection of breakfast foods at each location
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
2nd Line Technical Support Engineer (Networks) - CCNA or JNCIA - Leading UK Hosting Brand
Edinburgh
Excellent Salary Package + Company Benefits
About Us:
We are industry leading providers of Cloud Hosting, Colocation and Managed Hosting services to over 3000 happy customers across the UK.
The Technical Support Engineer Support Engineer Role:
The role-holder will be responsible for 2nd / 3rd line network support to external & internal customers, delivered through Incident, Problem and Change management. This is a highly technical customer focussed role.
Key Responsibilities:
> Provide a point of escalation for Technical Support Engineers.
> Support and manage technically complex services for customers e.g. Firewall/VPN configurations, WAN architecture, load balancers.
> Co-operate and work closely with wider support teams and third party suppliers to ensure efficient, productive and high quality technical support and customer service to customers remotely and within the Data Centre.
> Manage incidents directly with clients to completion within defined SLAs & OLAs.
> Publish articles to the internal and customer Known Error Database.
> Set and manage customer expectations in relation to ticket resolution targets. Provide regular accurate updates on progress. Resolve incidents and action changes within target timescales.
> Escalation to support management, vendors and other respective teams as required.
> Assist with project work when required including (but not exclusive to), product evaluations, development of internal and customer training material, product development, and improvement of support processes.
> Provide mentoring to less experienced engineers.
Additional Responsibilities:
> Monday to Sunday out of hours and on call working where necessary.
> This role may require occasional customer and company site visits.
2nd Line Technical Support Engineer Required Skills:
// Education & Qualifications
Essential:
> Minimum Cisco CCNA certification, and working towards CCNP level.
AND/OR
> Minimum Juniper JNCIA certification, and working towards JNCIS level.
> Minimum HND or equivalent in IT or similar discipline / proven equivalent working experience.
> Minimum GCSE level, or equivalent, in English.
Desirable:
> ITIL Foundation Certification or working towards.
> Full UK Driving Licence.
// Experience
Essential:
> Juniper/Cisco routers, switches, firewalls, and other network products around management, diagnostics, configuration changes, VPN configuration and troubleshooting.
> Technical phone support experience or previous experience of working within a technical support team environment.
Desirable:
> Experience in using network management and monitoring tools.
> Worked within an ISP or Telco environment.
> Microsoft / Linux System Administration.
// Competencies & skills:
Essential:
> An enthusiastic, driven, committed & flexible approach to work.
> Solutions driven and confident in dealing with customers.
> Natural initiative and pro-activeness to their method of working.
> Be open to new ideas and have a positive outlook.
> A confident telephone manner and friendly approach.
> Excellent standard of written and spoken English.
> Able to work well to deadlines and under pressure.
> High degree of accuracy and attention to detail.
> Ability to work well to deadlines and under pressure.
> Logical approach to problem solving.
Desirable
> Commercial acumen.
// Knowledge
Essential:
> Understanding of large-scale LAN/WAN management, diagnostics and support.
> Solid understanding of Internet Access technologies such as EFM, xDSL, Leased Lines, MPLS, etc.
> Demonstrable experience of Wireshark and Iperf.
> Strong knowledge and understanding of troubleshooting.
> Detailed technical knowledge of DNS, Email, VoIP, VPNs, IP addresses & subnetting, SSLs.
> Good understanding of Load balancing technology.
Desirable:
> Knowledge of VMWare, Microsoft & Linux server operating systems, Exchange/Lync/Active Directory.
> Knowledge of Email protocols
> Electrical / Mechanical knowledge relevant to Data Centre technology.
Benefits we offer:
From day one:
> Death in Service x 4
> Access to our Rewards Discount Programme
From 3 months:
> Up to 5% enhanced matching employer’s pension contribution
The following benefits on successful completion of probationary period:
> Private Medical Care
> Health Shield Cash plan which includes access to an employee assistance programme
> Optional enrolment in the Bike to work scheme
> Optional enrolment in childcare vouchers scheme
> Performance related bonus scheme
We also offer complimentary:
> Fresh fruit
> Soft drinks/ fruit juice, tea, coffee
> A selection of breakfast foods at each location
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
IT Manager - CRM & BPO Service Provider to FTSE Companies
Co Donegal, Ireland
Negotiable Salary & Benefits Package
About Us
Established in 2000 as a specialist CRM & BPO service provider to FTSE100 and 250 companies in the UK and Ireland across Banking & Financial Services, Logistics and Telecom Sectors, handling over 100 million customer interactions.
About the IT Manager role:
As the IT Manager, you will support and manage all IT functions across the business and as such, this wide ranging role will involve working with numerous IT systems and CRMs, predominantly based within the Microsoft or Linux families. In addition to support provision, you will be responsible for the proposition and subsequent delivery of all IT led projects, including technology upgrades, software implementations and office moves.
This exciting opportunity will be ideal for a technology focused IT professional with an appreciation of all areas of IT and commercial impact. Your technical experience will cover a broad base, to include Microsoft products, Virtualisation, telephony (VOIP), networking and security, with an interest in ongoing developments within the industry, you will also be adept at identifying new opportunities to utilise technology to the benefit of the business. As part of the Senior Management Team, you will have commercials responsibilities as well as decision making in assessing, designing and agreeing Business Solutions.
Your key skills:
This is a key role to lead and develop the IT strategy and services within the organisation and demonstrable experience of the following is:
Essential:
> Strategic IT leadership
> Ensure all aspects of IT Compliance is adhered to
> Maintain key relationships with suppliers of IT services and equipment
> Ensure that the IT strategy is aligned within the business strategy and commercial budgets
> Inform the company of advances in legislation and developments in technology
> Lead the company with recommendations to improve technologies
> Play an active part in disaster recovery and risk management
Desirable:
> IT Management in the commercial, outsourcing industry
> Experience of business systems such as SugarCRM, Sage
> Business continuity planning / Disaster recovery
> Telephone Systems / PBX
> LAN/ WAN Technologies
> Database design and implementation
You may have worked in the following capacities:
IT Systems Manager, IT Infrastructure Manager, IT Services Manager, IT & Technology Manager
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
IT Manager - CRM & BPO Service Provider to FTSE Companies
Co Donegal, Ireland
Negotiable Salary & Benefits Package
About Us
Established in 2000 as a specialist CRM & BPO service provider to FTSE100 and 250 companies in the UK and Ireland across Banking & Financial Services, Logistics and Telecom Sectors, handling over 100 million customer interactions.
About the IT Manager role:
As the IT Manager, you will support and manage all IT functions across the business and as such, this wide ranging role will involve working with numerous IT systems and CRMs, predominantly based within the Microsoft or Linux families. In addition to support provision, you will be responsible for the proposition and subsequent delivery of all IT led projects, including technology upgrades, software implementations and office moves.
This exciting opportunity will be ideal for a technology focused IT professional with an appreciation of all areas of IT and commercial impact. Your technical experience will cover a broad base, to include Microsoft products, Virtualisation, telephony (VOIP), networking and security, with an interest in ongoing developments within the industry, you will also be adept at identifying new opportunities to utilise technology to the benefit of the business. As part of the Senior Management Team, you will have commercials responsibilities as well as decision making in assessing, designing and agreeing Business Solutions.
Your key skills:
This is a key role to lead and develop the IT strategy and services within the organisation and demonstrable experience of the following is:
Essential:
> Strategic IT leadership
> Ensure all aspects of IT Compliance is adhered to
> Maintain key relationships with suppliers of IT services and equipment
> Ensure that the IT strategy is aligned within the business strategy and commercial budgets
> Inform the company of advances in legislation and developments in technology
> Lead the company with recommendations to improve technologies
> Play an active part in disaster recovery and risk management
Desirable:
> IT Management in the commercial, outsourcing industry
> Experience of business systems such as SugarCRM, Sage
> Business continuity planning / Disaster recovery
> Telephone Systems / PBX
> LAN/ WAN Technologies
> Database design and implementation
You may have worked in the following capacities:
IT Systems Manager, IT Infrastructure Manager, IT Services Manager, IT & Technology Manager
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
2nd/3rd Line Technical Support Analyst - Spend Control & eProcurement Solutions
Telford
£25,000 - £28,000 depending on experience + pension and healthcare
The Company:
We are a leading provider of spend control and eProcurement solutions servicing over 800 organisations across 90 countries.
Summary & Purpose of Role:
The 2nd/3rd Line Technical Support Analyst is a hands on role within the helpdesk function providing technical software and hardware support and troubleshooting on a range of data capture solution both with internal users and external clients. Ensuring that all contractual SLAs are met and there is a high level of customer satisfaction in problem solving and fault resolution.
Background & Profile:
Successful applicants will have the opportunity to work on B2B solutions in a fast moving and growing organisation, with an impressive list of clients. You will need to be energetic and self-motivated, thriving in a hands-on environment and require minimum management supervision. You will also need to be flexible and adaptable, excited by new ideas and willing to pick up and work with new initiatives no matter how unfamiliar.
You should be highly organised and be committed to providing outstanding customer service (internally & externally). You must be a team player who integrates easily and communicates positively and be able to identify where support is required and proactively provide it.
Essential skills/experience:
> 2+ years’ experience in a Technical Support/Helpdesk capacity supporting internal and external customers
> Microsoft OS Administration and Troubleshooting
> Previous experience of Active Directory, Permissions and Group Policy
> Previous experience of administering and supporting SQL Server (incl. T-SQL, SSIS, SSRS and Profiling)
> Previous experience of administering and supporting IIS environments
> Strong speaking, writing, and organisational skills
> You should be able to demonstrate excellent lateral thinking and analytical skills when troubleshooting problems
Desirable skills/experience:
> IT related qualification/degree is preferred
> Advanced T-SQL & SSIS
> .Net and VB6 application development
> Web development in ASP and/or PHP
> Experience supporting and administering virtual environments and SANs
> Experience of scanning and data capture systems
> XML and XSLT
> Understanding of web services
> Experience of Document Management/Processing Systems
> Experience of Content Management Systems
> Experience supporting and/or integrating with Financial/ERP Systems
You may have worked in the following capacities:
Service Desk Application Support, Software Support Analyst, Software & Hardware Support Engineer, ERP Technical Support, SaaS Support, Web Application Support.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
2nd/3rd Line Technical Support Analyst - Spend Control & eProcurement Solutions
Telford
£25,000 - £28,000 depending on experience + pension and healthcare
The Company:
We are a leading provider of spend control and eProcurement solutions servicing over 800 organisations across 90 countries.
Summary & Purpose of Role:
The 2nd/3rd Line Technical Support Analyst is a hands on role within the helpdesk function providing technical software and hardware support and troubleshooting on a range of data capture solution both with internal users and external clients. Ensuring that all contractual SLAs are met and there is a high level of customer satisfaction in problem solving and fault resolution.
Background & Profile:
Successful applicants will have the opportunity to work on B2B solutions in a fast moving and growing organisation, with an impressive list of clients. You will need to be energetic and self-motivated, thriving in a hands-on environment and require minimum management supervision. You will also need to be flexible and adaptable, excited by new ideas and willing to pick up and work with new initiatives no matter how unfamiliar.
You should be highly organised and be committed to providing outstanding customer service (internally & externally). You must be a team player who integrates easily and communicates positively and be able to identify where support is required and proactively provide it.
Essential skills/experience:
> 2+ years’ experience in a Technical Support/Helpdesk capacity supporting internal and external customers
> Microsoft OS Administration and Troubleshooting
> Previous experience of Active Directory, Permissions and Group Policy
> Previous experience of administering and supporting SQL Server (incl. T-SQL, SSIS, SSRS and Profiling)
> Previous experience of administering and supporting IIS environments
> Strong speaking, writing, and organisational skills
> You should be able to demonstrate excellent lateral thinking and analytical skills when troubleshooting problems
Desirable skills/experience:
> IT related qualification/degree is preferred
> Advanced T-SQL & SSIS
> .Net and VB6 application development
> Web development in ASP and/or PHP
> Experience supporting and administering virtual environments and SANs
> Experience of scanning and data capture systems
> XML and XSLT
> Understanding of web services
> Experience of Document Management/Processing Systems
> Experience of Content Management Systems
> Experience supporting and/or integrating with Financial/ERP Systems
You may have worked in the following capacities:
Service Desk Application Support, Software Support Analyst, Software & Hardware Support Engineer, ERP Technical Support, SaaS Support, Web Application Support.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
IT Hosting Support Team Leader - Top 3 Managed Cloud & Hosting Brand
Glasgow
£25,000 - £30,000 DOE + Full Company Benefits
About Us:
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The IT Support Team Leader Role:
> The IT Support Team Leader role:
> You will be responsible for the 24x7 management of all Hosting, and out of hours customer contacts, support requests, outages and escalations
> You will be responsible for managing the Team to deliver customer focused support
> You will ensure the smooth running of all aspects of the Glasgow Datacentre
What it takes:
IT Hosting Support Team Leader Skills/Experience:
> Excellent customer care skills and experience
> Robust technical knowledge and experience
> Previous Helpdesk Management experience
> Excellent verbal and written communication skills
> Good knowledge of hosting products and services
> Must demonstrate a flexible approach to work as well as the ability to prioritise workload
> Good problem solving skills
> Sound Team Leader experience in a technical customer support environment
> Excellent interpersonal skills
> Excellent people manager
Key Responsibilities:
> Manage Hosting System Engineers and Monitoring Technicians to deliver a customer focussed quality service 24x7
> Manage all Hosting customer support requests 24x7 liaising with other Datacentres to ensure quality responses delivered at all times within service levels agreed
> Manage the system outage notification process, liaising internally and externally as required
> Manage all Datacentre processes to ensure a well run 24x7 operation
> Control customer escalations, liaising internally and directly with customers to resolve issues quickly and with minimum customer impact
> Liaise with the Group Operations Director regarding security facilities etc
> Assist as required in acquisition of new customers supporting the Sales, Pre-sales and Solutions Teams as necessary
> Lead, manage and develop the Team, evaluating individual and team performance regularly
> Undertake Health & Safety Tasks as required
> Provide feedback to enhance customer processes/systems
> Undertake analysis and reporting as required
> Support other Teams when required
> Undertake special projects as allocated by management/directors
> Assist with ad hoc administration as required
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Breakfast on us every day, including a hot roll on Fridays
> Free on-site car parking
> Long service benefits
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development:
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you...
You may have worked in the following capacities:
Data Centre Support Team Leader, IT Hosting Support Lead, Hosting Support Desk Leader, Datacentre Support Team Supervisor, IT Support Supervisor, IT Service Desk Team Leader.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
IT Hosting Support Team Leader - Top 3 Managed Cloud & Hosting Brand
Glasgow
£25,000 - £30,000 DOE + Full Company Benefits
About Us:
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The IT Support Team Leader Role:
> The IT Support Team Leader role:
> You will be responsible for the 24x7 management of all Hosting, and out of hours customer contacts, support requests, outages and escalations
> You will be responsible for managing the Team to deliver customer focused support
> You will ensure the smooth running of all aspects of the Glasgow Datacentre
What it takes:
IT Hosting Support Team Leader Skills/Experience:
> Excellent customer care skills and experience
> Robust technical knowledge and experience
> Previous Helpdesk Management experience
> Excellent verbal and written communication skills
> Good knowledge of hosting products and services
> Must demonstrate a flexible approach to work as well as the ability to prioritise workload
> Good problem solving skills
> Sound Team Leader experience in a technical customer support environment
> Excellent interpersonal skills
> Excellent people manager
Key Responsibilities:
> Manage Hosting System Engineers and Monitoring Technicians to deliver a customer focussed quality service 24x7
> Manage all Hosting customer support requests 24x7 liaising with other Datacentres to ensure quality responses delivered at all times within service levels agreed
> Manage the system outage notification process, liaising internally and externally as required
> Manage all Datacentre processes to ensure a well run 24x7 operation
> Control customer escalations, liaising internally and directly with customers to resolve issues quickly and with minimum customer impact
> Liaise with the Group Operations Director regarding security facilities etc
> Assist as required in acquisition of new customers supporting the Sales, Pre-sales and Solutions Teams as necessary
> Lead, manage and develop the Team, evaluating individual and team performance regularly
> Undertake Health & Safety Tasks as required
> Provide feedback to enhance customer processes/systems
> Undertake analysis and reporting as required
> Support other Teams when required
> Undertake special projects as allocated by management/directors
> Assist with ad hoc administration as required
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Breakfast on us every day, including a hot roll on Fridays
> Free on-site car parking
> Long service benefits
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development:
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you...
You may have worked in the following capacities:
Data Centre Support Team Leader, IT Hosting Support Lead, Hosting Support Desk Leader, Datacentre Support Team Supervisor, IT Support Supervisor, IT Service Desk Team Leader.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Software Developer (Home Working) - HR Software & Consultancy
Home Based + Weekly Head Office Meet-ups in Uttoxeter
£27,500 to £35,000 + Benefits + Equipment dependent on experience. 23 days holiday.
Are you a smart, adaptable, experienced developer?
You’ll be working from home with a weekly team day at our offices in Uttoxeter.
What’s the role?
We’re an online software and consultancy company who create bespoke HR systems. Established in 2001, our clients include blue-chip international brand names, law firms, and professional services firms all generally in the UK but with offices around the world.
You’ll spend most of your time working from your home, closely liaising with our head of IT delivery. There will be development and database work and occasional client contact. You’ll get the chance to challenge yourself on a variety of projects both internal and external, as we continue an exciting rewrite of our core systems. You will support our existing clients in their use of the systems.
You’ll have an exceptional aptitude for logic/coding and a flexible ‘can-do’ attitude, with the determination and patience to solve difficult problems. You will be a great communicator with the ability to work both autonomously and as part of a team.
Who the role would suit:
You will have solid coding experience and be ready for the flexibility and benefits that working from home can offer whilst having the support of a team.
The key is that you are a talented team player who understands that a small business will require all members to pitch in with many areas of the business and are attracted by the flexibility of a home working environment and have the personal attributes to make the most of that opportunity.
You will join a small team of real people who will value the real you. We are parents, runners, cyclists, musicians, swimmers with real lives. We are looking for you to join that team and add to what we are able to offer our clients and each other.
The skills we need:
You will be highly experienced in the following or similar - the amount of experience is important as is the aptitude you are able to demonstrate
> Highly fluent in PHP, MySQL, HTML and CSS (ideally with SASS/Less)
> Highly skilled with vanilla Javascript or a framework like jQuery/Dojo
> Able to build responsive websites
> OO PHP and/or an MVC PHP framework
> Experienced with using Git or SVN
> Experienced using Linux/Bash
What you’ll get in return:
> A salary of £27,500 to £35,000 dependant on the ability to contribute quickly to the team
> Holiday of 23 days per annum growing to 25 days within 3 years
> Contributory pension scheme
> Training budget that you are involved in allocating
> The equipment you need to work from home
You may have worked in the following capacities:
Full Stack Developer, PHP Developer, Backend Developer, Frontend Developer, Software Programmer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Software Developer (Home Working) - HR Software & Consultancy
Home Based + Weekly Head Office Meet-ups in Uttoxeter
£27,500 to £35,000 + Benefits + Equipment dependent on experience. 23 days holiday.
Are you a smart, adaptable, experienced developer?
You’ll be working from home with a weekly team day at our offices in Uttoxeter.
What’s the role?
We’re an online software and consultancy company who create bespoke HR systems. Established in 2001, our clients include blue-chip international brand names, law firms, and professional services firms all generally in the UK but with offices around the world.
You’ll spend most of your time working from your home, closely liaising with our head of IT delivery. There will be development and database work and occasional client contact. You’ll get the chance to challenge yourself on a variety of projects both internal and external, as we continue an exciting rewrite of our core systems. You will support our existing clients in their use of the systems.
You’ll have an exceptional aptitude for logic/coding and a flexible ‘can-do’ attitude, with the determination and patience to solve difficult problems. You will be a great communicator with the ability to work both autonomously and as part of a team.
Who the role would suit:
You will have solid coding experience and be ready for the flexibility and benefits that working from home can offer whilst having the support of a team.
The key is that you are a talented team player who understands that a small business will require all members to pitch in with many areas of the business and are attracted by the flexibility of a home working environment and have the personal attributes to make the most of that opportunity.
You will join a small team of real people who will value the real you. We are parents, runners, cyclists, musicians, swimmers with real lives. We are looking for you to join that team and add to what we are able to offer our clients and each other.
The skills we need:
You will be highly experienced in the following or similar - the amount of experience is important as is the aptitude you are able to demonstrate
> Highly fluent in PHP, MySQL, HTML and CSS (ideally with SASS/Less)
> Highly skilled with vanilla Javascript or a framework like jQuery/Dojo
> Able to build responsive websites
> OO PHP and/or an MVC PHP framework
> Experienced with using Git or SVN
> Experienced using Linux/Bash
What you’ll get in return:
> A salary of £27,500 to £35,000 dependant on the ability to contribute quickly to the team
> Holiday of 23 days per annum growing to 25 days within 3 years
> Contributory pension scheme
> Training budget that you are involved in allocating
> The equipment you need to work from home
You may have worked in the following capacities:
Full Stack Developer, PHP Developer, Backend Developer, Frontend Developer, Software Programmer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Front End Developer (Mid to Senior) *£80,000 Package*
Warwick
Package up to £80,000 depending on experience + bonus based on profit share and personal performance + 8% pension contribution + medical cover + flexi-time + 25 days holiday + public holidays + annual Christmas break for whole family + use of company retreat in Snowdonia.
We are looking for two experienced Front End Developers to join our team working on marketing applications deployed with prestigious customers worldwide.
About Us:
We are a successful, privately owned software development business based in Warwick, UK. We provide an excellent working environment, flexible working practices and great rewards for our staff through a generous profit share bonus scheme. We design, develop, market and support a range of powerful analysis and automation software deployed by our partners worldwide. Our users are some of the biggest brands who use our solutions to help them understand their customer base and use this insight to automate personalised multi-channel marketing.
Required Experience:
Production use of (url removed) MVC, JavaScript, HTML, CSS
Preferred Experience:
Responsive design, Angular, D3, UX and User Centred Design, Agile, Web Services, IIS.
Location:
Warwick, easily commutable from Leamington Spa, Coventry, Rugby, Stratford, Solihull, etc.
The Front End Developer role:
We are looking for experienced web developers who can bring their established skills to us now and also move forward to new JavaScript UI work with Angular and other frameworks. If you have fantastic (url removed) MVC skills and can produce beautiful products with testable, maintainable code and want to move forward with JavaScript skills then you could be the right person for us.
We need talented programmers with proven production skills to join our team and help us produce innovative UI’s for our powerful applications. Our development agenda is broad with new web products, great architecture and great design processes. We want people with real and in-depth programming experience used to collaborating in a skilled & agile development team with an understanding of design patterns and best practice in software development.
To fill the role and earn the fantastic rewards on offer, you will probably need a computer science degree and must certainly show us you are a high quality developer able to work productively independently and within a team including designers, API developers, application testers and users.
You may have worked in the following capacities:
UX Developer, UI Developer, Front End Software Developer, UI Software Engineer, JavaScript Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
Front End Developer (Mid to Senior) *£80,000 Package*
Warwick
Package up to £80,000 depending on experience + bonus based on profit share and personal performance + 8% pension contribution + medical cover + flexi-time + 25 days holiday + public holidays + annual Christmas break for whole family + use of company retreat in Snowdonia.
We are looking for two experienced Front End Developers to join our team working on marketing applications deployed with prestigious customers worldwide.
About Us:
We are a successful, privately owned software development business based in Warwick, UK. We provide an excellent working environment, flexible working practices and great rewards for our staff through a generous profit share bonus scheme. We design, develop, market and support a range of powerful analysis and automation software deployed by our partners worldwide. Our users are some of the biggest brands who use our solutions to help them understand their customer base and use this insight to automate personalised multi-channel marketing.
Required Experience:
Production use of (url removed) MVC, JavaScript, HTML, CSS
Preferred Experience:
Responsive design, Angular, D3, UX and User Centred Design, Agile, Web Services, IIS.
Location:
Warwick, easily commutable from Leamington Spa, Coventry, Rugby, Stratford, Solihull, etc.
The Front End Developer role:
We are looking for experienced web developers who can bring their established skills to us now and also move forward to new JavaScript UI work with Angular and other frameworks. If you have fantastic (url removed) MVC skills and can produce beautiful products with testable, maintainable code and want to move forward with JavaScript skills then you could be the right person for us.
We need talented programmers with proven production skills to join our team and help us produce innovative UI’s for our powerful applications. Our development agenda is broad with new web products, great architecture and great design processes. We want people with real and in-depth programming experience used to collaborating in a skilled & agile development team with an understanding of design patterns and best practice in software development.
To fill the role and earn the fantastic rewards on offer, you will probably need a computer science degree and must certainly show us you are a high quality developer able to work productively independently and within a team including designers, API developers, application testers and users.
You may have worked in the following capacities:
UX Developer, UI Developer, Front End Software Developer, UI Software Engineer, JavaScript Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
SQL Reporting Developer / Data Analyst - "Uber" for Real Estate Market
Vauxhall, London
up to £45,000 + Excellent Benefits and Perks Package
**Excellent career development opportunity for a talented Graduate or rising star to join the "Uber" of property services. We are changing the way properties are marketed in the UK**
The Company
We are an award winning and highly technical company specialising in providing services to over 2,000 UK real estate agents. We are an entrepreneurial SME in a period of rapid growth exceeding expectations.
We have a clear vision and we’re on a mission to be technical innovators and to have one hell of a lot of fun on the way. You can be part of our journey.
The Opportunity:
We’re looking for a SQL Reporting Developer / Data Analyst to join us and work with an award-winning group of innovative thinkers, researchers and developers.
We are seeking a bright, proactive and highly inquisitive new addition to our growing team to be based in our vibrant London Head Office.
The successful individual must follow their own intuition and thrive in a rapidly changing environment always re-prioritising their workload against daily changing pressures.
This exciting and pivotal position is within a small dedicated team who love the fast pace, dynamic nature of what we do!
If you’ve read ‘The Lean Start-up, Zappos – Delivering Happiness, Good to Great or anything similar, you’ll be a perfect fit. ‘Fanatical about delivering exceptional results’. If you haven't read these we'd highly recommend it!
The Role:
We are looking for a MI SQL Reporting Developer / Data Analyst responsible for handling the company’s on-going reporting requirements from their Microsoft SQL Server databases. Your primary responsibilities will be to mine the required data from the company’s databases and create specific reports as required in Microsoft PowerBI and SQL Server Reporting Services (SSRS). In the case where the required data does not exist your role will include specifying to the internal development team changes to systems that will allow the required data to be gathered or cleansed.
Therefore, a commitment to collaborative problem solving, and team work is essential.
This role is suited to a candidate with BSc Computer Science/ MCA / MSC background who has been a Microsoft SQL Server Developer or DBA for two or more years.
What we are looking for:
Essential:
> Comprehensive working knowledge of Microsoft SQL Server 2008/2012/2014.
> Commercial database administration with recent production database administration experience
> Experience of mining data
> Proficiency with Microsoft SSRS Tools
> Ability to analyse data to create new reports for operational use
> Strong demonstrable T-SQL experience including functions, stored procedures
> Knowledge of Microsoft Excel including Pivot Tables
> Understanding of relational data
> Ability to translate user requirements to functional reports
Highly Desirable:
> Excellent people skills & work well in a team
> Good verbal communication with a BA mind (Exceptional problem solving abilities)
> Ability to think clearly and make good decisions under pressure
> Excellent analytical and report writing skills
> Ability to update and amend existing databases
> Ability to optimise existing queries
> Experience in setting up and testing new database and data handling systems
> Skills in Database monitoring, tuning and performance management
> Ability to create complex query definitions that allow data to be extracted
> Good excel skills
> Experience in using Microsoft PowerBI
> Experience setting up a data warehousing solution
Unexpected but very useful ‘super’ skills:
> Skills in database design and architecture
> DBA experience
> Experience working at database level with Microsoft Dynamics
> Experience working within Jira
> Experience working with remote offshore teams
> Experience of sustaining the security and integrity of data
> Advanced excel skills (VLook-Ups, Macros etc)
> Advanced PowerBI Skills (or similar data analytics tool)
> Experience setting up a reporting dashboard solution
> Experience working with Integration Platform solutions such as MuleSoft
> Any experience handling data within or for mobile applications
The Rewards:
> Base Salary: up to £45,000 per annum
> Team Hangouts: with our culture being a high priority to us, we organise regular socials which range from old fashioned drinks in the pub, to medieval banquets. We are always thinking outside the box, and you can be sure never to attend a boring work social at KeyAGENT.
> We feed you the best so you can be your best! Every day you can enjoy free healthy breakfasts, inclusive of a variety of fruit, bread and cereal. On Mondays we have fancy breakfasts, croissants, ham, cheese, even more fruit, juice – you name it, and Friday Beer o-clock never comes early enough!
> We also have subsidised lunches, so you can have a ridiculously cheap, nutritious AND delicious lunch.
> A super ‘barista style’ coffee machine combined with great freshly ground coffee beans means you can expect better-than-Starbucks lattes and a huge variety of teas to choose from for your daily pick-me-up.
> Take time out with a pool table, table tennis, Xbox and a fully equipped onsite gym!
> A free taste card
> Discounted non-office gym membership – keep fit for less!
> Discounted cinema tickets in all major cinema complexes
> Free phone insurance (one less thing to worry about)
> Subscription to Spotify Premium or Netflix
> Support in training and development from management and colleagues with a commitment to drive excellence in personal and professional growth.
> A unique lending library, with so many books that will help you out with self-development and improve your knowledge base, you won’t know where to start!
> A working environment that encourages autonomy and creative approaches
> Your birthday off every year!
You may have worked in the following capacities:
Data Insights Analyst, Data Reporting Analyst, DBA, SQL Developer, Big Data Analytics Developer, SQL Reporting Analyst, Data Miner, SQL Developer Data Modeller, Business MI Developer, BI Developer, Database Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
SQL Reporting Developer / Data Analyst - "Uber" for Real Estate Market
Vauxhall, London
up to £45,000 + Excellent Benefits and Perks Package
**Excellent career development opportunity for a talented Graduate or rising star to join the "Uber" of property services. We are changing the way properties are marketed in the UK**
The Company
We are an award winning and highly technical company specialising in providing services to over 2,000 UK real estate agents. We are an entrepreneurial SME in a period of rapid growth exceeding expectations.
We have a clear vision and we’re on a mission to be technical innovators and to have one hell of a lot of fun on the way. You can be part of our journey.
The Opportunity:
We’re looking for a SQL Reporting Developer / Data Analyst to join us and work with an award-winning group of innovative thinkers, researchers and developers.
We are seeking a bright, proactive and highly inquisitive new addition to our growing team to be based in our vibrant London Head Office.
The successful individual must follow their own intuition and thrive in a rapidly changing environment always re-prioritising their workload against daily changing pressures.
This exciting and pivotal position is within a small dedicated team who love the fast pace, dynamic nature of what we do!
If you’ve read ‘The Lean Start-up, Zappos – Delivering Happiness, Good to Great or anything similar, you’ll be a perfect fit. ‘Fanatical about delivering exceptional results’. If you haven't read these we'd highly recommend it!
The Role:
We are looking for a MI SQL Reporting Developer / Data Analyst responsible for handling the company’s on-going reporting requirements from their Microsoft SQL Server databases. Your primary responsibilities will be to mine the required data from the company’s databases and create specific reports as required in Microsoft PowerBI and SQL Server Reporting Services (SSRS). In the case where the required data does not exist your role will include specifying to the internal development team changes to systems that will allow the required data to be gathered or cleansed.
Therefore, a commitment to collaborative problem solving, and team work is essential.
This role is suited to a candidate with BSc Computer Science/ MCA / MSC background who has been a Microsoft SQL Server Developer or DBA for two or more years.
What we are looking for:
Essential:
> Comprehensive working knowledge of Microsoft SQL Server 2008/2012/2014.
> Commercial database administration with recent production database administration experience
> Experience of mining data
> Proficiency with Microsoft SSRS Tools
> Ability to analyse data to create new reports for operational use
> Strong demonstrable T-SQL experience including functions, stored procedures
> Knowledge of Microsoft Excel including Pivot Tables
> Understanding of relational data
> Ability to translate user requirements to functional reports
Highly Desirable:
> Excellent people skills & work well in a team
> Good verbal communication with a BA mind (Exceptional problem solving abilities)
> Ability to think clearly and make good decisions under pressure
> Excellent analytical and report writing skills
> Ability to update and amend existing databases
> Ability to optimise existing queries
> Experience in setting up and testing new database and data handling systems
> Skills in Database monitoring, tuning and performance management
> Ability to create complex query definitions that allow data to be extracted
> Good excel skills
> Experience in using Microsoft PowerBI
> Experience setting up a data warehousing solution
Unexpected but very useful ‘super’ skills:
> Skills in database design and architecture
> DBA experience
> Experience working at database level with Microsoft Dynamics
> Experience working within Jira
> Experience working with remote offshore teams
> Experience of sustaining the security and integrity of data
> Advanced excel skills (VLook-Ups, Macros etc)
> Advanced PowerBI Skills (or similar data analytics tool)
> Experience setting up a reporting dashboard solution
> Experience working with Integration Platform solutions such as MuleSoft
> Any experience handling data within or for mobile applications
The Rewards:
> Base Salary: up to £45,000 per annum
> Team Hangouts: with our culture being a high priority to us, we organise regular socials which range from old fashioned drinks in the pub, to medieval banquets. We are always thinking outside the box, and you can be sure never to attend a boring work social at KeyAGENT.
> We feed you the best so you can be your best! Every day you can enjoy free healthy breakfasts, inclusive of a variety of fruit, bread and cereal. On Mondays we have fancy breakfasts, croissants, ham, cheese, even more fruit, juice – you name it, and Friday Beer o-clock never comes early enough!
> We also have subsidised lunches, so you can have a ridiculously cheap, nutritious AND delicious lunch.
> A super ‘barista style’ coffee machine combined with great freshly ground coffee beans means you can expect better-than-Starbucks lattes and a huge variety of teas to choose from for your daily pick-me-up.
> Take time out with a pool table, table tennis, Xbox and a fully equipped onsite gym!
> A free taste card
> Discounted non-office gym membership – keep fit for less!
> Discounted cinema tickets in all major cinema complexes
> Free phone insurance (one less thing to worry about)
> Subscription to Spotify Premium or Netflix
> Support in training and development from management and colleagues with a commitment to drive excellence in personal and professional growth.
> A unique lending library, with so many books that will help you out with self-development and improve your knowledge base, you won’t know where to start!
> A working environment that encourages autonomy and creative approaches
> Your birthday off every year!
You may have worked in the following capacities:
Data Insights Analyst, Data Reporting Analyst, DBA, SQL Developer, Big Data Analytics Developer, SQL Reporting Analyst, Data Miner, SQL Developer Data Modeller, Business MI Developer, BI Developer, Database Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
SQL Reporting Developer / Data Analyst - "Uber" for Real Estate Market
Vauxhall, London
up to £45,000 + Excellent Benefits and Perks Package
**Excellent career development opportunity for a talented Graduate or rising star to join the "Uber" of property services. We are changing the way properties are marketed in the UK**
The Company
We are an award winning and highly technical company specialising in providing services to over 2,000 UK real estate agents. We are an entrepreneurial SME in a period of rapid growth exceeding expectations.
We have a clear vision and we’re on a mission to be technical innovators and to have one hell of a lot of fun on the way. You can be part of our journey.
The Opportunity:
We’re looking for a SQL Reporting Developer / Data Analyst to join us and work with an award-winning group of innovative thinkers, researchers and developers.
We are seeking a bright, proactive and highly inquisitive new addition to our growing team to be based in our vibrant London Head Office.
The successful individual must follow their own intuition and thrive in a rapidly changing environment always re-prioritising their workload against daily changing pressures.
This exciting and pivotal position is within a small dedicated team who love the fast pace, dynamic nature of what we do!
If you’ve read ‘The Lean Start-up, Zappos – Delivering Happiness, Good to Great or anything similar, you’ll be a perfect fit. ‘Fanatical about delivering exceptional results’. If you haven't read these we'd highly recommend it!
The Role:
We are looking for a MI SQL Reporting Developer / Data Analyst responsible for handling the company’s on-going reporting requirements from their Microsoft SQL Server databases. Your primary responsibilities will be to mine the required data from the company’s databases and create specific reports as required in Microsoft PowerBI and SQL Server Reporting Services (SSRS). In the case where the required data does not exist your role will include specifying to the internal development team changes to systems that will allow the required data to be gathered or cleansed.
Therefore, a commitment to collaborative problem solving, and team work is essential.
This role is suited to a candidate with BSc Computer Science/ MCA / MSC background who has been a Microsoft SQL Server Developer or DBA for two or more years.
What we are looking for:
Essential:
> Comprehensive working knowledge of Microsoft SQL Server 2008/2012/2014.
> Commercial database administration with recent production database administration experience
> Experience of mining data
> Proficiency with Microsoft SSRS Tools
> Ability to analyse data to create new reports for operational use
> Strong demonstrable T-SQL experience including functions, stored procedures
> Knowledge of Microsoft Excel including Pivot Tables
> Understanding of relational data
> Ability to translate user requirements to functional reports
Highly Desirable:
> Excellent people skills & work well in a team
> Good verbal communication with a BA mind (Exceptional problem solving abilities)
> Ability to think clearly and make good decisions under pressure
> Excellent analytical and report writing skills
> Ability to update and amend existing databases
> Ability to optimise existing queries
> Experience in setting up and testing new database and data handling systems
> Skills in Database monitoring, tuning and performance management
> Ability to create complex query definitions that allow data to be extracted
> Good excel skills
> Experience in using Microsoft PowerBI
> Experience setting up a data warehousing solution
Unexpected but very useful ‘super’ skills:
> Skills in database design and architecture
> DBA experience
> Experience working at database level with Microsoft Dynamics
> Experience working within Jira
> Experience working with remote offshore teams
> Experience of sustaining the security and integrity of data
> Advanced excel skills (VLook-Ups, Macros etc)
> Advanced PowerBI Skills (or similar data analytics tool)
> Experience setting up a reporting dashboard solution
> Experience working with Integration Platform solutions such as MuleSoft
> Any experience handling data within or for mobile applications
The Rewards:
> Base Salary: up to £45,000 per annum
> Team Hangouts: with our culture being a high priority to us, we organise regular socials which range from old fashioned drinks in the pub, to medieval banquets. We are always thinking outside the box, and you can be sure never to attend a boring work social at KeyAGENT.
> We feed you the best so you can be your best! Every day you can enjoy free healthy breakfasts, inclusive of a variety of fruit, bread and cereal. On Mondays we have fancy breakfasts, croissants, ham, cheese, even more fruit, juice – you name it, and Friday Beer o-clock never comes early enough!
> We also have subsidised lunches, so you can have a ridiculously cheap, nutritious AND delicious lunch.
> A super ‘barista style’ coffee machine combined with great freshly ground coffee beans means you can expect better-than-Starbucks lattes and a huge variety of teas to choose from for your daily pick-me-up.
> Take time out with a pool table, table tennis, Xbox and a fully equipped onsite gym!
> A free taste card
> Discounted non-office gym membership – keep fit for less!
> Discounted cinema tickets in all major cinema complexes
> Free phone insurance (one less thing to worry about)
> Subscription to Spotify Premium or Netflix
> Support in training and development from management and colleagues with a commitment to drive excellence in personal and professional growth.
> A unique lending library, with so many books that will help you out with self-development and improve your knowledge base, you won’t know where to start!
> A working environment that encourages autonomy and creative approaches
> Your birthday off every year!
You may have worked in the following capacities:
Data Insights Analyst, Data Reporting Analyst, DBA, SQL Developer, Big Data Analytics Developer, SQL Reporting Analyst, Data Miner, SQL Developer Data Modeller, Business MI Developer, BI Developer, Database Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
SQL Reporting Developer / Data Analyst - "Uber" for Real Estate Market
Vauxhall, London
up to £45,000 + Excellent Benefits and Perks Package
**Excellent career development opportunity for a talented Graduate or rising star to join the "Uber" of property services. We are changing the way properties are marketed in the UK**
The Company
We are an award winning and highly technical company specialising in providing services to over 2,000 UK real estate agents. We are an entrepreneurial SME in a period of rapid growth exceeding expectations.
We have a clear vision and we’re on a mission to be technical innovators and to have one hell of a lot of fun on the way. You can be part of our journey.
The Opportunity:
We’re looking for a SQL Reporting Developer / Data Analyst to join us and work with an award-winning group of innovative thinkers, researchers and developers.
We are seeking a bright, proactive and highly inquisitive new addition to our growing team to be based in our vibrant London Head Office.
The successful individual must follow their own intuition and thrive in a rapidly changing environment always re-prioritising their workload against daily changing pressures.
This exciting and pivotal position is within a small dedicated team who love the fast pace, dynamic nature of what we do!
If you’ve read ‘The Lean Start-up, Zappos – Delivering Happiness, Good to Great or anything similar, you’ll be a perfect fit. ‘Fanatical about delivering exceptional results’. If you haven't read these we'd highly recommend it!
The Role:
We are looking for a MI SQL Reporting Developer / Data Analyst responsible for handling the company’s on-going reporting requirements from their Microsoft SQL Server databases. Your primary responsibilities will be to mine the required data from the company’s databases and create specific reports as required in Microsoft PowerBI and SQL Server Reporting Services (SSRS). In the case where the required data does not exist your role will include specifying to the internal development team changes to systems that will allow the required data to be gathered or cleansed.
Therefore, a commitment to collaborative problem solving, and team work is essential.
This role is suited to a candidate with BSc Computer Science/ MCA / MSC background who has been a Microsoft SQL Server Developer or DBA for two or more years.
What we are looking for:
Essential:
> Comprehensive working knowledge of Microsoft SQL Server 2008/2012/2014.
> Commercial database administration with recent production database administration experience
> Experience of mining data
> Proficiency with Microsoft SSRS Tools
> Ability to analyse data to create new reports for operational use
> Strong demonstrable T-SQL experience including functions, stored procedures
> Knowledge of Microsoft Excel including Pivot Tables
> Understanding of relational data
> Ability to translate user requirements to functional reports
Highly Desirable:
> Excellent people skills & work well in a team
> Good verbal communication with a BA mind (Exceptional problem solving abilities)
> Ability to think clearly and make good decisions under pressure
> Excellent analytical and report writing skills
> Ability to update and amend existing databases
> Ability to optimise existing queries
> Experience in setting up and testing new database and data handling systems
> Skills in Database monitoring, tuning and performance management
> Ability to create complex query definitions that allow data to be extracted
> Good excel skills
> Experience in using Microsoft PowerBI
> Experience setting up a data warehousing solution
Unexpected but very useful ‘super’ skills:
> Skills in database design and architecture
> DBA experience
> Experience working at database level with Microsoft Dynamics
> Experience working within Jira
> Experience working with remote offshore teams
> Experience of sustaining the security and integrity of data
> Advanced excel skills (VLook-Ups, Macros etc)
> Advanced PowerBI Skills (or similar data analytics tool)
> Experience setting up a reporting dashboard solution
> Experience working with Integration Platform solutions such as MuleSoft
> Any experience handling data within or for mobile applications
The Rewards:
> Base Salary: up to £45,000 per annum
> Team Hangouts: with our culture being a high priority to us, we organise regular socials which range from old fashioned drinks in the pub, to medieval banquets. We are always thinking outside the box, and you can be sure never to attend a boring work social at KeyAGENT.
> We feed you the best so you can be your best! Every day you can enjoy free healthy breakfasts, inclusive of a variety of fruit, bread and cereal. On Mondays we have fancy breakfasts, croissants, ham, cheese, even more fruit, juice – you name it, and Friday Beer o-clock never comes early enough!
> We also have subsidised lunches, so you can have a ridiculously cheap, nutritious AND delicious lunch.
> A super ‘barista style’ coffee machine combined with great freshly ground coffee beans means you can expect better-than-Starbucks lattes and a huge variety of teas to choose from for your daily pick-me-up.
> Take time out with a pool table, table tennis, Xbox and a fully equipped onsite gym!
> A free taste card
> Discounted non-office gym membership – keep fit for less!
> Discounted cinema tickets in all major cinema complexes
> Free phone insurance (one less thing to worry about)
> Subscription to Spotify Premium or Netflix
> Support in training and development from management and colleagues with a commitment to drive excellence in personal and professional growth.
> A unique lending library, with so many books that will help you out with self-development and improve your knowledge base, you won’t know where to start!
> A working environment that encourages autonomy and creative approaches
> Your birthday off every year!
You may have worked in the following capacities:
Data Insights Analyst, Data Reporting Analyst, DBA, SQL Developer, Big Data Analytics Developer, SQL Reporting Analyst, Data Miner, SQL Developer Data Modeller, Business MI Developer, BI Developer, Database Developer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
2nd/3rd Line Technical Support Analyst - Spend Control & eProcurement Solutions
Telford
£25,000 - £28,000 depending on experience + pension and healthcare
The Company:
We are a leading provider of spend control and eProcurement solutions servicing over 800 organisations across 90 countries.
Summary & Purpose of Role:
The 2nd/3rd Line Technical Support Analyst is a hands on role within the helpdesk function providing technical software and hardware support and troubleshooting on a range of data capture solution both with internal users and external clients. Ensuring that all contractual SLAs are met and there is a high level of customer satisfaction in problem solving and fault resolution.
Background & Profile:
Successful applicants will have the opportunity to work on B2B solutions in a fast moving and growing organisation, with an impressive list of clients. You will need to be energetic and self-motivated, thriving in a hands-on environment and require minimum management supervision. You will also need to be flexible and adaptable, excited by new ideas and willing to pick up and work with new initiatives no matter how unfamiliar.
You should be highly organised and be committed to providing outstanding customer service (internally & externally). You must be a team player who integrates easily and communicates positively and be able to identify where support is required and proactively provide it.
Essential skills/experience:
> 2+ years’ experience in a Technical Support/Helpdesk capacity supporting internal and external customers
> Microsoft OS Administration and Troubleshooting
> Previous experience of Active Directory, Permissions and Group Policy
> Previous experience of administering and supporting SQL Server (incl. T-SQL, SSIS, SSRS and Profiling)
> Previous experience of administering and supporting IIS environments
> Strong speaking, writing, and organisational skills
> You should be able to demonstrate excellent lateral thinking and analytical skills when troubleshooting problems
Desirable skills/experience:
> IT related qualification/degree is preferred
> Advanced T-SQL & SSIS
> .Net and VB6 application development
> Web development in ASP and/or PHP
> Experience supporting and administering virtual environments and SANs
> Experience of scanning and data capture systems
> XML and XSLT
> Understanding of web services
> Experience of Document Management/Processing Systems
> Experience of Content Management Systems
> Experience supporting and/or integrating with Financial/ERP Systems
You may have worked in the following capacities:
Service Desk Application Support, Software Support Analyst, Software & Hardware Support Engineer, ERP Technical Support, SaaS Support, Web Application Support.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
2nd/3rd Line Technical Support Analyst - Spend Control & eProcurement Solutions
Telford
£25,000 - £28,000 depending on experience + pension and healthcare
The Company:
We are a leading provider of spend control and eProcurement solutions servicing over 800 organisations across 90 countries.
Summary & Purpose of Role:
The 2nd/3rd Line Technical Support Analyst is a hands on role within the helpdesk function providing technical software and hardware support and troubleshooting on a range of data capture solution both with internal users and external clients. Ensuring that all contractual SLAs are met and there is a high level of customer satisfaction in problem solving and fault resolution.
Background & Profile:
Successful applicants will have the opportunity to work on B2B solutions in a fast moving and growing organisation, with an impressive list of clients. You will need to be energetic and self-motivated, thriving in a hands-on environment and require minimum management supervision. You will also need to be flexible and adaptable, excited by new ideas and willing to pick up and work with new initiatives no matter how unfamiliar.
You should be highly organised and be committed to providing outstanding customer service (internally & externally). You must be a team player who integrates easily and communicates positively and be able to identify where support is required and proactively provide it.
Essential skills/experience:
> 2+ years’ experience in a Technical Support/Helpdesk capacity supporting internal and external customers
> Microsoft OS Administration and Troubleshooting
> Previous experience of Active Directory, Permissions and Group Policy
> Previous experience of administering and supporting SQL Server (incl. T-SQL, SSIS, SSRS and Profiling)
> Previous experience of administering and supporting IIS environments
> Strong speaking, writing, and organisational skills
> You should be able to demonstrate excellent lateral thinking and analytical skills when troubleshooting problems
Desirable skills/experience:
> IT related qualification/degree is preferred
> Advanced T-SQL & SSIS
> .Net and VB6 application development
> Web development in ASP and/or PHP
> Experience supporting and administering virtual environments and SANs
> Experience of scanning and data capture systems
> XML and XSLT
> Understanding of web services
> Experience of Document Management/Processing Systems
> Experience of Content Management Systems
> Experience supporting and/or integrating with Financial/ERP Systems
You may have worked in the following capacities:
Service Desk Application Support, Software Support Analyst, Software & Hardware Support Engineer, ERP Technical Support, SaaS Support, Web Application Support.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
Sep 09, 2016
NOC / Datacentre Engineer - Top 3 Managed Cloud & Hosting Brand
London
£25,000 – £30,000 DOE + Full Company Benefits
** We are looking for an ambitious IT Engineer with previous hands-on (support & hardware) Data Centre experience **
About Us
We are delighted to offer this opportunity to join one of the UK’s leading managed hosting companies. Originally founded in 1998, the Group has evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The NOC / Datacentre Engineer role:
> Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc.
> You will be remote hands for our clients when required.
> You will be required to support our clients helping to resolve their technical issues via ticket/telephone and in person, escalating support requests whenever necessary.
> The roll will cover a 24/7 work pattern (12 hr Shift)
Other responsibilities include:-
> Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
> Server configuration and network support/administration
> Updating asset management systems and stock control systems
> Managing Backups
> Monitoring networks and servers
> Managing tasks in the Datacentre environment and liaising with maintenance personnel
What it takes:
Skills/Experience - The Ideal Candidate will:
> Have hardware experience on Dell or HP or equivalent racked servers (Must be able to name and understand the components that make up a server).
> Have deployment experience or Knowledge of OS installations (Widows, Unix)
> Have Basic experience of Cisco networking equipment
> Be a practical person comfortable in a physical role handling heavy equipment
> Have high standards in customer care
> Be self-motivated with a can do attitude
> Have clear verbal and written communication skills, good telephone manner.
> Be hands on, proactive and organised in the way you work
> Be able to work on their own initiative to meet SLA’s
Desirable:
> Knowledge of network equipment and IP configurations
> Knowledge of RDP, SSH and how to access equipment remotely
> Fibre optic cabling and structured cabling
> Asset management system experience
> Experience of shift working in a 24x7 environment, preferably within a Datacentre
> Technical customer support or Helpdesk experience
What do we offer in return? ….
> We’ll shout you to lunch once a month
> ½ Day off on your Birthday
> Long service benefits
> Breakfast on us every day, including a hot roll on Fridays
> Snacks, drinks and fruit all day, everyday
> Pension
> Share save and childcare voucher schemes
> Supported training and access to an online training portal 24/7
Training & Development
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference.
Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
We look forward to hearing from you ………
You may have worked in the following capacities:
Server Build Engineer, Hosting Engineer, Datacentre Technician, Junior Server Technician, Junior Datacentre Engineer.
Interested? Just Apply Below...
In 2005 we ripped up the rule book to deliver a recruitment agency experience that makes everyone feel just that little bit happier. By applying you consent to us processing & passing your application to our client for review for this vacancy only. If your skills match the role you will hear back from us within 2 business days. Good luck, Team RR
