Hydrogen Group

Job Description Title: Mid-Senior Product / UX Designer Pay: $27.00-$33.00/hr Location: Juno Beach, FL Schedule: On-Site Duration: 12-Month Contract Seeking an experienced Product / UX Designer with a strong background in research and UX/UI design for digital products, including software and enterprise applications. This role requires a proactive individual who can lead and collaborate across the product definition and design process. Key Responsibilities Conduct user research to understand user needs and behaviors. Create process diagrams, process maps, and user journey flows to support alignment discussions. Design intuitive, user-centered digital interfaces. Collaborate with the UX Lead and data science teams to develop UI designs for AI initiatives. Lead design conversations and workshops, developing solutions that address user needs and business goals. Capture requirements and challenge existing assumptions to identify viable, creative solutions. Apply Scaled Agile methodologies and use Jira to support project delivery. Use Figma for design and Claude Code for prototyping visual design assets. Conduct discovery through stakeholder interviews, including product owners, subject matter experts, and end users. Review existing research, documentation, and personas to inform design decisions. Define process maps, task flows, user flows, and other appropriate design artifacts. Conduct user feedback sessions using design concepts and low-fidelity wireframes. Conduct usability testing and feedback sessions using high-fidelity designs and interactive digital prototypes. Deliver UI code intended for production using Claude Code and platform design system guidelines. Qualifications 5+ years of experience in UX/UI design and research for digital products, including software or enterprise applications. Experience collaborating with data science teams to design interfaces for AI-focused products. Strong knowledge and practical experience with Scaled Agile methodologies and Jira. Proficiency in Figma and LLM prompting for prototyping. Experience facilitating end-user feedback sessions and design testing. Strong documentation and communication skills, including presenting research findings. Ability to deliver AI-assisted UI designs and code aligned with ADA Level AA accessibility requirements and HFI best practices. Ability to confidently lead design conversations and workshops. A proactive, curious approach, with the confidence to share ideas and challenge assumptions. Strong problem-solving skills and a commitment to user-centered design. Key Attributes Confidence: Takes ownership of the design process and leads discussions. Curiosity: Explores opportunities to improve user experiences through innovative design. Initiative: Proactively identifies opportunities and drives projects to completion. Collaboration: Works effectively with cross-functional teams and stakeholders. Constructive Challenge: Questions assumptions and advocates for solutions that deliver strong outcomes.

Job Description IT Business Analyst Pay: $35.00-$40.00/hr Location: Juno Beach Schedule: Full time on site Duration: 6-month contract The Business Analyst will support an IT standardization and market expansion initiative, serving as the primary liaison between business stakeholders, market analysis teams, IT delivery teams, and vendors. This role will drive requirements gathering, project planning, delivery execution, testing, and deployment activities. Key Responsibilities Lead project planning, milestone tracking, status reporting, risk management, and stakeholder communications. Facilitate requirements workshops and document business, functional, data, and integration requirements. Develop and maintain project plans, schedules, action items, risks, assumptions, dependencies, and decisions. Create process flows, user stories, use cases, and clear acceptance criteria. Coordinate Agile ceremonies, backlog refinement, sprint planning, demonstrations, and release activities. Partner with business and technical teams to ensure requirements are understood, prioritized, and delivered. Support workflow automation, case management, data integration, dashboards, and reporting requirements. Coordinate system integration testing, user acceptance testing, defect tracking, and business sign-off. Prepare executive updates, project dashboards, funding updates, and steering committee materials. Drive production readiness, documentation, knowledge transfer, deployment planning, and support transition. Required Qualifications Five or more years of Business Analyst experience. Experience supporting technology delivery, platform modernization, or business transformation initiatives. Strong knowledge of Agile delivery methods and the software development lifecycle. Proven ability to gather requirements, facilitate stakeholder discussions, and translate business needs into actionable deliverables. Experience managing schedules, risks, dependencies, decisions, testing, and project reporting. Strong written and verbal communication, presentation, facilitation, and organizational skills. Preferred Qualifications Experience in energy, utilities, trading, energy trading and risk management (ETRM), market analysis, or independent system operator/regional transmission organization (ISO/RTO) environments. Familiarity with cloud-based applications, AWS, data integration, analytics, and reporting platforms. Experience coordinating cross-functional business, technology, and vendor teams. Working knowledge of Power BI, SQL, Jira, Azure DevOps, or comparable delivery and reporting tools. Expected Outcomes Approved business and functional requirements aligned with project objectives. Clear project plans, milestones, risks, dependencies, and executive reporting. Standardized business processes and technology workflows. Effective coordination across business, market analysis, IT, and vendor stakeholders. Successful user acceptance testing, production deployment, and operational transition. Improved platform scalability, operational efficiency, and adoption.

Job Description IT Project Manager Juno Beach, FL (100% on-site) Duration: initial 12-month contract Pay: $44-49/hr The IT Project Manager is responsible for leading cybersecurity projects from initiation through completion, ensuring deliverables are achieved within established scope, timelines, and budgets. The Project Manager oversees project execution, stakeholder communication, risk mitigation, and quality assurance to support successful project delivery. Key Responsibilities Project Planning & Execution Develop and maintain project plans, schedules, milestones, and resource allocations. Lead cross-functional teams in the delivery of IT and cybersecurity initiatives. Track project progress, manage dependencies, and adjust plans to address changing priorities or project requirements. Ensure projects are delivered within approved scope, timelines, and budgets. Team Coordination & Leadership Provide direction and oversight to project team members throughout the project lifecycle. Coordinate activities across internal teams, contractors, and external consultants. Promote collaboration, accountability, and effective communication among project stakeholders. Provide coaching, guidance, and performance feedback to support team effectiveness. Stakeholder Management Communicate project status, milestones, risks, and issues to stakeholders and leadership. Maintain alignment between project objectives, business requirements, and organizational priorities. Manage stakeholder expectations and facilitate timely resolution of issues that could impact delivery. Coordinate decision-making and ensure project updates are communicated to relevant parties. Quality Assurance & Risk Management Monitor project deliverables to ensure quality standards and business requirements are met. Identify, assess, and mitigate project risks using established procedures and best practices. Track project issues and implement corrective actions to minimize disruptions. Ensure project activities align with internal policies, security requirements, and applicable industry standards. Qualifications Demonstrated experience in IT project management, including project planning, execution, and delivery. Working knowledge of project management methodologies, processes, and tools. Ability to analyze complex problems, assess risks, and develop practical solutions. Strong organizational, communication, leadership, and stakeholder management skills. Ability to coordinate multiple priorities and collaborate effectively with cross-functional teams.

Job Description Title: Desktop Support Specialist Pay: $29.00-$34.00/hr Location: San Diego, CA (La Jolla) Duration: 6-month contract Schedule: On-site, Monday-Friday, 8:00 a.m.-5:00 p.m. Position Summary The Desktop Support Specialist delivers high-quality technical support to end users across the organization, ensuring the smooth operation of desktops, laptops, peripherals, and meeting technologies. This role emphasizes customer service, responsiveness, and technical excellence, supporting executives, VIPs, and both remote and onsite staff. Effective communication with technical and non-technical personnel is essential. Key Responsibilities Provide technical support for the standard operation of core systems, including hardware, software, and peripherals. Diagnose and resolve issues with laptops, desktops, printers, mobile devices, and other IT equipment. Meet individual service level agreements (SLAs), quality targets, and customer satisfaction objectives. Communicate technical information clearly to technical and non-technical audiences. Document support activities and resolutions, maintaining accurate records in ticketing systems. Collaborate with other IT teams to escalate and resolve complex issues. Perform additional duties as assigned to support evolving business needs. Required Qualifications Strong verbal, written, and interpersonal communication skills. Proven experience in a customer service-oriented technical support role. Demonstrated ability to troubleshoot and resolve hardware and software issues. Experience working in a fast-paced corporate IT environment. Familiarity with networking fundamentals, including Wi-Fi, VPNs, and remote access tools. Proficiency in supporting Microsoft Windows operating systems, Microsoft Office applications, and desktop and laptop hardware. Familiarity with mobile device support. Ability to exercise sound judgment and make decisions independently. Strong organizational skills and attention to detail. Preferred Qualifications Experience with ITIL-based support processes and ticketing systems, such as ServiceNow. Knowledge of macOS and cross-platform support environments.