132 jobs found in Tyne And Wear

Digital Information Manager We have an exciting and developing opportunity for a Digital Information Manager to work with a leading organisation within property, energy, and sustainability. This role is to support Business Intelligence in the delivery of data and information to key stakeholders The role involves delivery of high-quality data solutions which will create efficiencies, reduce waste, improve compliance, and enable better decision making across the business. Summary Business Information/Digital Intelligence Salary up to £38,000 Location- Work from home As this is a work from home role, candidates can be based anywhere in Uk but willing to travel to Newcastle at least once/week Duties Include Oversee the delivery of daily report production, ensuring SLAs and quality standards are met. Ability to support and coach team colleagues Analyse data sources to identify key trends and opportunities for improvement Able to present data creatively so is usable and engage end users Continuously improve end user reporting solutions to ensure they are fit for purpose and protectively streamline team ways of working Remain up to date with new technologies and investigate new and innovative ways to share data Maintain robust procedures and processes are in place to ensure team best practice and high-quality outputs The role requires strong understanding of end user reporting needs and the ability to provide diverse solutions to satisfy user groups with varying levels of data understanding. Qualifications/Requirements Familiar with Business Intelligence tools (E.g. PowerBI; Business Objects; MicroStrategy or similar) (BIM experience would also be an advantage) Familiarity with SQL language is useful but not essential Proficient in Business Intelligence Development with significant experience in designing and delivering end user self-serve Business Intelligent solutions Ability to create end user reporting in Business Intelligent technologies such as Business Objects, MicroStrategy, Microsoft BI Stack or similar Able to support and coach colleagues Experience in SharePoint Designer and InfoPath would be advantageous Experience in Microsoft Access is desired albeit not essential Knowledge and experience of working with SAP or ERPs is desirable but not essential Attention to detail Demonstrate strong analytical skills Demonstrate creativity in work delivered Awareness of LEAN principles Aware of industry and professional standards (E.g...... click apply for full job details

Central Employment are working with a leading bespoke software development house. They are looking for a new developer to join the team who is happy to work with both the client and internal development team. This is an excellent opportunity to join a growing organisation building fully bespoke systems. Ideally, I'm looking for depth of experience in PHP and previous history working in a development house setting. We are looking for developers who are looking to bring suggestions to the table for improvement in working practicices or efficiences. You will be responsible for your own projects as well as working with other team members, this will include organising your time to ensure all project timelines are met and within original project parameters. The Person 2 Years + in an Agency or product development environment. Experience managing multiple projects within a team A solid understanding of Version Control Systems A solid understanding of Agile methodologies The Tech (some of the following) Demonstrable in-depth knowledge of PHP Experience designing and consuming RESTful APIs Demonstrable in-depth knowledge of SQL Demonstrable experience with Object Oriented Programming Demonstrable experience of Laravel Demonstrable experience of React/Vue/Angular Bonus if you have Mobile App development using Web technologies i.e. Ionic, React Native. Experience managing and provisioning servers (using AWS, Linode etc.) Agile methodology i.e. SCRUM or Kanban. A good understanding of JavaScript frameworks i.e. Angular, React, Vue. Please get in touch with George Hixon for further details...... click apply for full job details

Senior Support Engineer - Customer Facing - O365 / Networking / Virtualisation This role would be suitable for a Senior 2nd line support or 3rd Line Engineer looking to progress their career into a hands-on leadership role! We are one of the UK's leading IT Providers, specialising in Managed IT Services, Enterprise Applications, Cyber Security and IT Consultancy. Due to company expansion, we are looking for a customer focussed Senior Support Engineer with a strong varied technical background and a passion for IT. The ideal candidate will have at least 5 years of 2nd line technical support and some 3rd line experience across a wide range of Networking, Virtualisation and Cloud technologies along with previous examples of both remote and onsite customer support. The role is split between hands-on 2nd/3rd line technical support and overall managed service management, as it is heavily focussed around client support the role will also require some onsite work. Some duties the successful candidate will be responsible for are: Mentoring junior technicians Ticket escalations Ensuring client satisfaction is met at all time On-premise client support Client service reviews Beneficial skills for the successful candidate to have are: At least 5 years of 2nd / 3rd line support Previous Customer Experience Ability to troubleshoot difficult technical server and workstation issues Networking: WAN/LAN, Firewall configuration and installation Microsoft Windows Server technologies Virtualisation including VMWare and/or Hyper V Office 365 Deployment and Administration Azure Active Directory/ Group Policy Experience of working in virtual teams Ability to embrace new and iterative methodologies to support the successful delivery of client support services. ITIL Qualified Experienced with managing remote virtual teams Identify/ Resolve security threats SQL server knowledge SuSE Linux knowledge Six Sigma trained or qualified Prince 2 trained or qualified or equivalent methodology Able to lead a small team of technical support consultants and develop skills and domain competence within the organisation Some Of the Benefits included with this role include: Pension Scheme 25 days Holiday Allowance + Bank holidays Additional Holiday Days for years of service Additional Holiday Day for Birthday Fully Paid Annual Conference away at Health Resort Life Insurance Flexi Benefits incl. Gym Membership, Medical, Bonus etc. Relaxed, Social working environment This is a very brief outline of the role, for more information please apply. Alternatively you can reach me on . This is a very brief outline of the role, for more information please apply. Alternatively you can reach me on . This is a very brief outline of the role, for more information please apply. Alternatively you can reach me on ...... click apply for full job details

We are the iamproperty group and our mission is to empower our Partner Agents with the latest methods, technology and expertise to drive success. Founded in 2009, we spotted a gap in the housing market for an auction company that benefited both Estate Agents and consumers. We started the now multi award-winning iamsold, pioneering the Modern Method of Auction (MMoA). 11years on, we are the largest residential auctioneer in the UK, employing over 200 people across 2 offices in Newcastle upon Tyne and working with more than 2500 estate agents! We pride ourselves on providing a fun, engaging working environment for all employees, offering great career progression opportunities, industry leading incentives and highly attractive company benefits! Come and explore your potential and thrive in a stimulating, rewarding environment that will help you grow in all sorts of ways. Job opportunity - From project planning, sprint planning, monitoring and controlling, through to execution, completion, evaluation and handover, as our Project Manager you will lead and manage a team of developers in delivering key business projects, providing management and forward planning on workstreams, ensuring all works are completed within agreed timescales, whilst maintaining focus on quality and customer value. Key responsibilities - - Attend daily stand ups with the development team - recording progress and issues. Liaising with other departments to resolve any outstanding issues, questions or changes - Attend sprint planning and sprint review meetings - Creating and planning sprints, facilitating estimations, recording progress and issues. - Attend discovery and scoping sessions - understanding and documenting requirements for development - Attend product team meetings - to feed back on progress and escalate any issues that they cannot resolve themselves. - Manage and update the 'tech' roadmap - phases and sprints of deliverable work (preferably through tools such as Jira) - Plan demos and sign off sessions with key stakeholders, QA and execs - Take exec and user feedback and plan fixes and amendments into future sprints Key requirements - - Previous experience in team management, leading a software team of varying levels of experience. - Solutions orientated - confident in making decisions in demanding circumstances. - Experience in using modern project management tools, such as JIRA or Codebase - Strong leadership and communication skills, including ability to influence cross-functional teams. - Excellent team and relationship-building abilities, with both internal and external parties. - Ability to work well under pressure, multitask, manage multiple projects and maintain keen attention to detail - You'll understand the user needs and transform these into deliverables What can we offer you?..... click apply for full job details

Due to new projects and upgrades, my North East based client is looking for a Service Desk Analyst to join their team on an initial 6 month contract but this could be longer or provide the opportunity for a permanent position. Key Requirements: • To support the business needs on new implementations, upgrades and problem solving solutions • Install, configure and test end-user hardware, software and network systems. • Provide technical support to users in respect of end-user device hardware, software and network systems. • Provide advice, guidance, training and support to users in the use of end-user hardware, software and network systems. Skills and Experience Required: • Worked in a similar role within the last 18 months • Commercial expertise of MS Windows 7/8.1/10 and MS Office 2010 and Office 365 products • Active Directory support and management • Microsoft Exchange 2010/2016 experience If you have the above skills and experience please forward you CV for consideration. By applying for this opportunity, you agree that Zenith People LTD may share your details with end client at shortlist stage...... click apply for full job details

Our client is a fast-paced technology company revolutionising the mobile development world with a truly disruptive product portfolio. Due to expansion, they are currently looking for an experienced Java Developer to join their team in Gateshead on a permanent basis. About the role This is a Full Stack JavaScript Developer role however could suit someone experienced in front end development with a passion for design. Other responsibilities will include; Analysing requirements Scoping, designing and implementing complex software solutions Debugging and resolving live incidents Contributing to the full stack from web application to micro-services Delivering within agreed timescales, to set procedures and standards About the company This is a fast paced technology company who are revolutionising the mobile development world. This is an opportunity to join an innovative and dynamic team who are constantly pushing the boundaries and welcome people who can challenge the norm and help pioneer new technology. Expanding rapidly after significant investment, now is the perfect time to get on board, challenge yourself and carve out a dream career! Offering a competitive salary depending on level of experience, this company is passionate about personal development and welcomes those who are looking to grow and develop...... click apply for full job details

Senior Software Engineer C++/C# - VR Flight Simulation Project Pioneering VR Software Company 100% remote role with very occasion travel £350 - £450 Per Day 3-6 mth contract We are working in partnership with a ground-breaking, immersive simulation company that has pioneered the use of machine learning and artificial intelligence within virtual reality. They have established a strong niche within hazardous industries and work with a range of organisations from the armed forces to the United Nations, aviation, and petrochemical industries. Due to the award of a large-scale VR flight simulation project with a major Aerospace client, they are looking for an experienced Senior Software Engineer with a strong background in C++ and ideally C# development to work for them on a 3-6-month contract. The role is 100% remote; however, you will be required to attend client progress meetings once a month (within the UK). To qualify for the Senior Software Engineer role, you will have the following skills Strong knowledge of C++ and ideally C# Software Development Have detailed experience of working on flight simulator software projects Have demonstrable experience of working on your own, as well as part of a team to design, develop, test and deliver simulations Experience of working with Prepar3D (P3D) would be a massive advantage! This is initially for a 3 month contract; however, it's very likely that it will extend beyond this period! For more information about this great Senior Software Engineer opportunity, contact Scott Roby on: , or click apply!..... click apply for full job details

Cloud Software Engineer - Remote £30,000 to £45,000 The role Our client is a fully funded Internet of Things start-up about to go through a large growth phase. They are a leading provider of cutting-edge technologies revolutionising their sector and are moving to their next stage where they will be scaling their technology to handle millions of new devices and trillions of new device events. This is a remote role with about 1 day every month or two required on-site in Cheltenham at the head office. We are looking for a passionate back end C# Azure developer with a passion for creating beautiful performant dat a storage and data processing solutions . The successful Cloud Software Engineer will work on our client's backend technology stack. You can expect a fast-paced, friendly, cutting-edge startup environment. Essential experience At least 1 year of experience as a C# .NET core developer on a cloud platform Azure platform experience or transferrable skills in AWS or Google Cloud Experience with Azure Functions or similar No-SQL databases - Ideally Azure Table Storage or CosmosDB JSON OO principle and design patterns API design Agile Git Version Control Desirable but not non-essential experience Auth0, OAuth, JWT Visual Studio/VS Code/Git XUnit , nUnit , cstest or similar Build and release pipeline - ideally Azure devops React development Cloudfare MQTT, GSM/LTE, TLS, Linux Internet of Things Please submit your application for the role of Cloud Software Engineer and we will look forward to reviewing your application...... click apply for full job details

C# Developer at Senior level required by a very established financial services business who continue to grow exponentially due to on-going investment in their marketplace. This investment is fuelling hyper growth in their IT function, with software development at the forefront of that push. They are overhauling their .NET (core) technologies, moving to the latest C# Development technologies, phasing out Legacy systems along the way. There is a particular emphasis on AWS! We are looking for an experienced Senior C# Developer with some - if not all - of the following: .Net Core Docker AWS T-SQL SQL on Linux would be a great added bonus but by no means necessary Atlassian - Jira, Confluence, Bitbucket etc Agile/Scrum Our client has a constant focus on pushing their technology with the aim of being at the forefront of their area of financial services. I cannot emphasise enough how exciting a time it is for my client, offering developers an excellent home with progressive project opportunities. This Senior C# Developer role offers a great salary, bonus, shares scheme, flexi working and above average pension, plus 25 days holiday with the options to buy/sell. So, if you are a Senior C# Developer and want to be part of the next Rocketship then please send your CV to Rob Goffin. Senior C# Developer, .NET Developer, .NET Core, Asp.NET, MVC, Software Developer, Software Engineer, Agile Newcastle £50,000 - £70,000 + Great Benefits

Online Consultant £21,012 - £31,518 We are expanding and have an exciting new opportunity for an Online Consultant to join our Marketing Team at The Energy Check! This is a fantastic role for people looking to progress in their career. You will work alongside the Segmentation Manager and Partnership Activation Consultant to create and maintain our website and social media content in the form of posts, blogs, influence articles, PR and copy-writing services when needed. We want to hear from enthusiastic individuals who work well as part of a team, are confident, resilient and are willing to learn. In return, we can offer you a competitive salary, friendly work environment, plenty of opportunities to take part in further training and 2pm finishes every Friday! For the full job description please see our careers website or alternatively apply for the role and contact us for further information, some duties of the role include but are not limited too; · Develop, build and maintain the TEC website. Ensuring content is up to date · Receiving project briefs and using appropriate software to create designs and written content for the social media channels, working within the brand guidelines. · Creation and management of post calendars for all social media activity by channel · Develop press releases and distribute in line with the needs of the partnership team and wider business. · Creative writing of all requested content for marketing collateral · Measuring and report on campaign performance and KPI's Experience · Proven website management experience (Essential) · SEO, PPC and Analytics experience (Essential) · Excellent proven social media channel skill sets - Facebook, LinkedIn, Youtube, Twitter at a minimum (Essential) · Excellent copy writing skills (Essential) · Expertise in establishing and monitoring of marketing campaigns (Essential) · Outstanding Communication Skills (Desirable) · Adaptable to change within the business (Desirable) · Ability to work as part of a team and within cross functional teams (Desirable) · Willingness to develop in-line with continuing professional development (Desirable) If this role sounds like it will be of interest to you, then apply now!..... click apply for full job details

A client of mine in Sunderland is looking to recruit an Infrastructure and Commercial Highway Design Engineer on a 6-month initial contract. The position as a Surveyor will be to provide project management and design support for the effective delivery and supervision of internally and externally funded highway design projects and other relevant work-streams within the Infrastructure and Commercial Section of the Infrastructure, Planning and Transportation Service. What you will do: To assist the section's Group Engineers in the design, project management and supervision of a number highway and traffic schemes. The workload consists of a variety of externally funded schemes as well as assisting with the development and delivery of schemes included in the Local Transport Plan. Design work is heavily AutoCAD orientated, in particular the candidate must have extensive experience with AutoCAD and ideally experience of Civils 3-D. Design works involve assisting with initial feasibility studies and then developing these schemes, through consultation process to final delivery on site. To assist in delivery of services that provide value for money in compliance with Council procedures To assist with the management and implementation of appropriate programmes of work including budget monitoring and progress reporting for the allocated projects To support other colleagues in response to changes in priorities, capabilities and capacity as required. As required, to assist in maintaining meaningful communications and working relationships with other Services, Directorates, Councils, External Agencies and National Bodies. Your experience and qualifications will include: Experience of the design of highway works and knowledge of current technical standards Experience of design of traffic safety schemes and knowledge of current technical standards Competent in the use of AutoCAD Working knowledge of the Specification for Highway Works Ability to work remotely from the office, on site or at home Experience of NEC3 contracts / project supervision Competent in the use of Civils 3-D To apply for this position please email an updated version of your CV to or press apply. stride is acting as an Employment Business in relation to this vacancy...... click apply for full job details

Computer Systems Validation (CSV) contract opportunity, to join a world leading pharmaceutical organisation near Newcastle. The successful candidate will join the site QA IT team to provide independent oversight and support for the site computerised systems to ensure compliance with regulatory expectations and company Computer Systems Validation (CSV), System Development Lifecycle (SDLC), Cyber Security and Data Integrity requirements. The QA IT specialist will support routine and project CSV activities, including upgrades of existing process control and laboratory systems. Responsibilities: Providing independent quality review and approval of system lifecycle documentation, such as plans, requirements, risk assessments, protocols and reports for new and modified systems. Providing independent quality review and approval of system changes. Supporting and approving computerised systems investigations and deviations. Ensuring consistent approach to qualification, change and deviation management across systems and projects. Managing and prioritising day-to-day activities through active alignment with the assigned projects and business areas, and supporting other areas as needed. Providing timely and pro-active QA IT support and guidance to facilitate project timelines. Where required, engaging with QA IT teams from other sites to standardise and align approach to computerised systems compliance. Experience: Experience in QA IT/CSV, CSV and/or a similar role in the pharmaceutical industry. Expert knowledge of relevant regulations and industry standards. Project management experience will be an advantage. PCS and PAS-X experience will be an advantage. To apply or for further information get in touch today! The candidate must have the rights to work in the location stated in the job advert. Please note, Quanta Consultancy Services does not sponsor Visa applications...... click apply for full job details

JOB TITLE - Senior Front End Developer SALARY - £45,000 - £55,000 (DOE) LOCATION - Newcastle Upon Tyne OVERVIEW - A brand new opportunity to work for one of the biggest growing digital agencies in the North East and join their team of skilled developers. You will be working with React, Next.js and other current technologies on a day to day basis. The ideal individual will be able to develop technical, bespoke platforms and web applications. KEY SKILLS - Ability to consume REST APIs to power user interfaces Strong communication skills Keen to continuously learn and share knowledge with others Excellent ability to self-manage and keep to tight deadlines Detailed on-site technical SEO and accessibility Strong focus on user experience Detailed knowledge of javascript, including concepts like asynchronous programming, variable scoping and ES6 features Excellent HTML/CSS (LESS, SASS, SCSS) including modern layout approaches like FlexBox and CSS Grid, building responsive interfaces and animations using Transitions SOFTWARES AND FRAMEWORKD USED - React JS SCSS / Styled Components Webpack for bundling Docker Gitlab for version control and CI/CD First and third party GraphQL and REST APIs DESIRABLE SKILLS - Ability to consume GraphQL APIs to power user interfaces Ability to set development standards and performing Code Reviews Detailed knowledge of React 16 and experience writing custom hooks Experience with TDD methodologies Ability to mentor other developers within the team Using Styled Components or a similar CSS-in-JS library to design user interfaces To register your interest, please send a full copy of your CV by applying to this advert or contact for further details...... click apply for full job details

DWP. Digital with Purpose. We're looking for a Shift Working - Security Threat Detection Analyst to work in the Department's Cyber Resilience Centre (CRC) and play a vital role in securing the DWP IT Estate; ensuring that service delivery is not affected as a result of potential malicious activity from either internal or external threat. We're the UK's biggest government department with over 80,000 diverse and brilliant people on our team. We deliver services used by millions of people in the UK, a key points in their lives. Our support and services have never been more important to more people. Duties. Work. Projects. You will be part of an innovative and service-orientated team of analysts, focused on the detection and investigation of potential indicators of compromise or malicious activity on DWP systems and devices. Providing comprehensive analysis of security alerts as well as proactive analysis of activity captured in system logs and security tools to quickly determine if systems have been compromised, you will collaborate with stakeholders across CRC and in the wider security community to ensure an effective response to alerts and risks as they are identified. What skills and experience are we looking for? You will be able to demonstrate: a proven track record in network infrastructure, cyber security or digital forensics, with experience using a variety of malware analysis or digital forensic tools, ideally with experience of analysing large datasets. Please include supporting qualifications (CSDRA, GCIH, GCIA, GCFA, EnCe, CCFP or equivalent), or applicable experience. knowledge of multiple technical environments, including but not limited to data analysis, networking, operating systems, databases and high volume internet based transaction services. experience in providing tiered analysis of technical events and escalating to other team members. experience of using intelligence feeds and information from 3rd parties to develop indicators of compromise to detect signs of malicious activity. comprehensive knowledge of techniques an adversary would use to bypass or evade security controls, investigating cyber security across large sets of information using a range of network devices utilising OSINT and commercial tools. Where will you work? You'll join our team at our digital hub in Newcastle. Only a short Metro ride from the city centre, the hub has a modern, informal and collaborative working environment. Our facilities include two restaurants, catering pods and vending machines, sports facilities, cycle shelter, showers and Wudu washing facilities. Have a closer look at the facilities at - We also all have the tech and tools we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19. We foster a collaborative culture to help our agile, multidisciplinary teams think big and try new things. You will work alongside people who care passionately about public service, making a difference and delivering for our customers. Details. Wages. Perks. The Cyber Resilience Centre provides support 24 hours a day, 7 days a week and as result analyst team members will work shift patterns on a rota basis. You'll work a pattern that allows you to maintain regular contact with team members and attend meetings and host 1-2-1s. Please note that you may also be expected to work as part of an on call rota, with occasional out of hours working and will include travel to different DWP sites and Government agencies with occasional overnight stays. In return for your skills we offer up to £40,666p.a., a brilliant civil service pension with employer contributions circa 27%, and a generous leave package. Please note that this post also currently attracts a Recruitment and Retention Allowance of £5,500 per annum. We also have a broad benefits package built around your work-life balance which includes: Flexible working and family friendly policies Volunteering and charitable giving Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Learning and development, including coaching, mentoring, career pathways and progression opportunities, and guaranteed 5-days formal learning per year And lots more Check out some tips for getting hired here at DWP Digital at: & http://bit...... click apply for full job details

IT Engineer / Infrastructure Engineer / Infrastructure Consultant (All-rounder with Strong Citrix Experience) Newcastle Upon Tyne Our client is a small bespoke IT consultancy firm/MSP based in Newcastle and London and they provide infrastructure services, cloud, security, data, SAAS and Support to over 100 financial services, banking, legal and education clients. They are looking for an Infrastructure Engineer/Infrastructure Consultant to join their friendly IT team and to work closely with customers through entire project life cycles, from Pre-Sales to POC through to infrastructure service delivery: -Implementing and rolling out client systems from installation to development and delivery to end-user training & documentation; -Resolving clients' questions or problems for system configurations/setup, product functionality, and fixes/enhancements; -Heavily involved in client Citrix Virtual Apps and Desktops implementation projects; -Working with various infrastructure technologies including Windows server, OS imaging, remote Desktop, MDM, VMare/VMware Horizon View, Powershell scripting, IT security and networking; -Packaging and deploying applications using any of these EndPoint Configuration Manager, ivanti, App-V,ThinApp, -Working with sales and clients to define requirements, determining project specifications, identifying solutions, and providing recommendations. -Mentoring junior engineers Requirements: -Strong working knowledge in Citrix Desktops and virtual apps, Citrix XA/XD 7.x+ and Citrix XenMobile; -Strong working knowledge in Windows Server; -Working experience in remote desktop, packaging and deploying applications; -Working knowledge in MDM such as Intune, XenMobile or Airwatch; -Strong client facing and communication skills They are keen to hear from experienced infrastructure engineer who would like to expand their IT knowledge in different areas and is interested in moving from an internal engineer position to client facing infrastructure consultant or potentially presales consultant position in the near future. They are looking for their first senior IT engineer for their new Newcastle office and potential leadership quality to head up their new Newcastle operation. They love people who are driven to learn and provide support and training budget for professional certificates and career development. They are offering £35k to £45k base salary depending experience plus £2k training budget and general benefits. It's mainly remote working for now until further notice...... click apply for full job details

CUSTOMER SERVICE, INSTALLATIONS & AFTER CARE MANAGER - RESIDENTIAL FURNISHINGS & FITTINGS 'Excellent career development opportunity with fast growing online home furnishings and fittings business. Multifaceted management and leadership role from customer order management to installation via independent contractors through to after care. Role will entail combination of office and F2F contractor and customer interface.' C35-45000 + Benefits including use of Company Van/Car Sunderland, Tyne & Wear Our client is a fast growing, innovative and ambitious home furnishings and fittings business offering a unique and flexible online retail consumer offer. As well as plans to diversify their product offer, they are developing technology to make the order management, logistics, installations and customer experience as seamless as possible. As part of their continued growth they seek to appoint a Customer Service, Installations and After Care Manager. Working closely with colleagues in Marketing, Sales & Surveying and Logistics, the role will entail management, leadership and motivation of a customer service team who process orders and schedule installations; a team of self-employed independent contractors who undertake residential fittings and installations and all aspects of the after care process from on site quality inspection of installations and resolution of customer concerns. As our client is experiencing rapid growth, the successful candidate will have experience gained in a similar role shaping and embedding new customer service processes; evaluating and engaging with independent contractors and interfacing directly with householders when installations require inspection and issues require resolution. The Role: * To take ownership of the full customer order management and installation life cycle, driving installation team performance, from delivery to high quality completion. * To define and implement an excellent customer experience from start to finish ensuring 'right first time, on time and in full' installations and excellent customer advocacy * To manage and develop the customer order management team in terms of prompt and efficient customer order processing, allocation and scheduling of installations, monitoring progress of installations with customers both during and post installation in line with targets * To implement a continuous improvement culture across all aspect of the customer experience journey * To understand and match the needs and expectations of customers, business stakeholders and installation partners * To identify, attract, partner and support a network of high calibre installation contractors * To manage installation standards and compliance to health and safety and legal requirements * To undertake site visits to customer homes to inspect completed installations, interfacing with customers to ensure excellent customer service and satisfaction * To review, feedback and resolve post installation issues include strict management of cost control in the unlikely event of remedial works The Ideal Candidate: * Current experience of working within a similar residential installation and fittings, customer service and installations management environment. * This experience may have been gained within residential installations of one of the following: kitchens, carpets, flooring, blinds and curtains, bedrooms, bathrooms, windows, double glazing, conservatories, boilers, central heating or similar. * Understanding of the B2C installations sales and marketing cycle, customer order taking and payments process, surveying and fitting service * Proven ability to influence at all levels across the business and behave as an advocate of the customer service, installation and after care function * Technical knowledge to a level, sufficient to be able to establish a highly competent installation and to arbitrate when conflicts do occur between customers, installation contractors and the business. * Problem solving abilities and capable of working, contributing and influencing as part of a management team within an ambitious and rapidly evolving business * Full clean driving licence * Flexible, resilient and adaptable. * Energetic, enthusiastic, inspirational and ambitious. * Computer literate with excellent verbal and written communication skills. Well-presented and able to confidently engage and influence senior management, customers and installation contractors. In return our client offers a competitive salary and benefits package including use of a company van during business hours. To apply without delay, please email your CV quoting reference LX 447164 Telephone www.martinveasey...... click apply for full job details

Our client is a fast growing software business developing market leading products and services. Due to ongoing business expansion they are currently looking to strengthen the development team with a number of talented, experienced, individuals who will spearhead the strategic direction of their core products. Candidates should have at least 5 years experience in a similar roadmap or senior dev role within a related software language ie. Delphi, C++, C# or .Net...... click apply for full job details

The Role: We are looking for a talented Systems Analyst for a key client based in South Tyneside. The individual will be responsible for 2nd line and effectively manage 3rd line (3rd party) incidents for business applications in line with agreed processes and SLAs, ensuring clear and consistent resolution and communication to customers. In addition, make a significant contribution to business transformation projects, in conjunction with Business Analysts by supporting the development of new processes and procedures in line with best practice use of IT applications. The individual will manage system change requests from definition and specification through to delivery, ensuring all application changes are appropriately tested and documented following agreed procedures. Candidates should ideally possess the following skill set - •Relevant IT qualification or equivalent experience •Demonstrably strong problem solving and business analysis skills •Exposure to and understanding of the following technologies: oRelational database systems such as MS SQL server oMobile workforce solutions such as Aareon 1st Touch oDynamic Resource Scheduling software such as Kirona DRS oAtlassian products such as JIRA, JIRA Software and Confluence •Experience of working within both agile and waterfall project management frameworks •Experience of working in an IT support environment •Ability to multitask and manage multiple priorities •Excellent communication skills, both verbal and written •Ability to communicate with both technical and non-technical stakeholders ..... click apply for full job details

Senior PHP Developer - Sunderland - GBP Up to 50,000 DOE I am currently working with a digital services company based in Sunderland. My client is looking for an experienced Senior PHP Developer to join their IT Team. The successful applicant should write clean maintainable code and have an excellent ability to self-manage and keep to tight deadlines. In this role you will be assigned to a project and report day to day to the project manager, providing progress updates against each task. This is a great opportunity to join an ever-growing, multifaceted business. Technical Stack: PHP Laravel 5/6 MVC MySQL MariaDB HTML CSS GIT IMMEDIATE INTERVIEWS - FAST OFFERS My client also offers great benefits too! If you have experience in the desirable technical stack above, please apply with your most up to date CV or get in touch on . Role: Senior PHP Developer Location: Sunderland Salary: GBP Up to 50,000 DOE Keywords: PHP, Laravel, MVC, MySQL, MariaDB, HTML, CSS, GIT, Senior PHP Developer, Senior PHP Engineer, PHP Developer, PHP Engineer, Senior Developer, Senior Engineer. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy...... click apply for full job details

NRG are delighted to be working with an outstanding industry leader. We are supporting them on the recruitment of an Application Support Lead to join a brand-new team in Newcastle. As an application support lead, you will be responsible for the direct supervision of a team who provide dedicated support, maintenance and configuration for a range of vendor and internally developed financial applications across Finance, HR and Payroll. You will be joining at an exciting time and you will have direct involvement in the recruitment and growth of the team, contributing to the development of new working practises and helping to form a new team ethos. This role will initially be offered on a 2-year fixed term with the potential to be made permanent. The post holder will also have the opportunity to work remotely. Requirements Experience in leading technical support teams and ensuring they experience appropriate development and mentoring. Proven track record and experience of supporting high availability solutions in business-critical environments. End to end application functionality knowledge; be able to demonstrate clear understanding of patterns of business activity, user journeys and application capabilities. Proactive with bringing new ideas forward and looking to further improve the business application estate...... click apply for full job details

Our North East client is looking for a Senior Developer to join their growing team. They are looking for an experienced individual to develop and maintain web applications, software solutions and interfaces and to provide experience and guidance on major projects within the organisation. This is a great opportunity to be a key figure in the business moving forward and being at the forefront of new technology and solutions. Working with Data and Infrastructure teams to build, maintain and improve web services and applications. The successful candidate will be tasked will not only be technically hands on and able to work with new technologies, but be integral to business plans, code reviews, sprints and project solutions. Essential Skills and Experience required: • A background in business systems development • Proven experience in working with headless CMS' in a commercial environment • Track record in developing in C# and with REST APIs • Knowledge of modern Javascript frameworks. Vue.js knowledge is preferable, but Frameworks such as Angular and React are also acceptable. Desirable Skills and Experience: • Working knowledge of cloud based technologies • Experience in Microsoft technologies, accreditations • Knowledge and experience of using Azure DevOp • Working knowledge of Umbraco v7/v8 If you have the above skills and experience please forward you CV for consideration. By applying for this opportunity, you agree that Zenith People LTD may share your details with end client at shortlist stage...... click apply for full job details

Here are a few of the core aspects of the role.You will need to demonstrate suitable experience of the following · Hunting and developing new leads, identifying prospects, building relationships and understanding their drivers for doing business with us · Presenting and requirement-gathering - capable of demonstrating product fit, removing objections, sharing knowledge and influencing for a positive outcome · Building and managing a pipeline of qualified opportunities, forecast outcomes accurately and pivot activity accordingly · Negotiating - you are comfortable talking price and relating perceived 'cost' to our value proposition and closing with minimum 'friction' · Great story-telling, capable of composing engaging content with an understanding what is relevant to a given audience (and why) · Excellent time-management, able to prioritize key tasks, manage multiple conversations whilst never letting an opportunity slip ..... click apply for full job details