Do you want to work with a client base across the US, Asia and Australia? Do you want to work with cutting-edge technology? We're working exclusively with a client who are new to the North East and have a global reach in providing a cloud-based SaaS solution to their clients. Already the primary vendor in Europe, and with offices in London, Newcastle and New York, they are looking to recruit a 1st Line Technical Support Advisor to join the application and technical support function in Newcastle. We are looking for an ambitious and driven individual to join the support desk to provide an unparalleled level of customer service. This is an amazing opportunity for someone to join an exciting new team and help build the desk from the ground up. This role will require a degree of OOH support and you will be required to be part of an on-call rota. The successful candidate will have the following experience: At least one year's experience providing support (including OOH coverage) of technical environments. e.g. Windows or Linux servers, AWS EC2, Azure, etc. Excellent request handling skills ensuring quick, helpful responses, frequent status updates and successful resolution Experience using a support request environment (e.g. Remedy, ZenDesk, SalesForce, FreshDesk) Experience of SalesForce or other similar CRM (Dynamics, Netsuite, Sugar) Experience of browser-based SaaS applications If you're looking for a new opportunity to join a new support team in a rapidly growing business, apply now!
Oct 22, 2021
Full time
Do you want to work with a client base across the US, Asia and Australia? Do you want to work with cutting-edge technology? We're working exclusively with a client who are new to the North East and have a global reach in providing a cloud-based SaaS solution to their clients. Already the primary vendor in Europe, and with offices in London, Newcastle and New York, they are looking to recruit a 1st Line Technical Support Advisor to join the application and technical support function in Newcastle. We are looking for an ambitious and driven individual to join the support desk to provide an unparalleled level of customer service. This is an amazing opportunity for someone to join an exciting new team and help build the desk from the ground up. This role will require a degree of OOH support and you will be required to be part of an on-call rota. The successful candidate will have the following experience: At least one year's experience providing support (including OOH coverage) of technical environments. e.g. Windows or Linux servers, AWS EC2, Azure, etc. Excellent request handling skills ensuring quick, helpful responses, frequent status updates and successful resolution Experience using a support request environment (e.g. Remedy, ZenDesk, SalesForce, FreshDesk) Experience of SalesForce or other similar CRM (Dynamics, Netsuite, Sugar) Experience of browser-based SaaS applications If you're looking for a new opportunity to join a new support team in a rapidly growing business, apply now!
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
Lead Developer/ Architect - up to £65K DOE - 100% remote. A global provider of innovative and highly complex software and digital solutions are currently looking for a Technical Architect. This role will suit someone who is working in a Senior / Lead Developer position and is looking for the opportunity to move into software / cloud architecture. Within this role you will be given outstanding training and mentorship to enable you to succeed within architecture. This company are recognised as a trusted provider to governments, central banks and worldwide organisations. The company are currently going through an exciting period of digital modernisation, they have lots of exciting and revolutionary projects in the pipeline. As a Technical Architect you will work closely with development teams to ensure alignment to design and to support delivery, best practise guidance, and technical expertise. You will support bid delivery with innovative solutions aligned to the product and architectural roadmaps. You will provide technical leadership to support the objectives of the Head of Architecture through planning and applying structured strategic change to software products, influence development methods and approaches. Skills Experience as a Lead or Senior Developer with Java, JavaScript, Angular, API driven development. Knowledge of cloud technologies, design approaches and application implementation including, but not limited to, Azure, AWS, GCP, PaaS and SaaS services. An understanding of Service Orientated Architecture, APIs, micros-services, containerisation and associated technologies. Experience of software development within an agile development environment, including implementing supporting tools or techniques. Excellent analytical and problem-solving skills. Salary for this role is up to £65K DOE. A competitive salary and benefits package Flexible working opportunities 26 days holiday Excellent career development opportunities Contributory pension scheme Life assurance Private health insurance Various other perks and Employee Assistance packages Please note this role is only open to applicants living in the UK, we are unable to offer sponsorship for this position. The client does also have offices in the North East (Gateshead) and can offer office based or hybrid working models. To apply please send your CV
Oct 22, 2021
Full time
Lead Developer/ Architect - up to £65K DOE - 100% remote. A global provider of innovative and highly complex software and digital solutions are currently looking for a Technical Architect. This role will suit someone who is working in a Senior / Lead Developer position and is looking for the opportunity to move into software / cloud architecture. Within this role you will be given outstanding training and mentorship to enable you to succeed within architecture. This company are recognised as a trusted provider to governments, central banks and worldwide organisations. The company are currently going through an exciting period of digital modernisation, they have lots of exciting and revolutionary projects in the pipeline. As a Technical Architect you will work closely with development teams to ensure alignment to design and to support delivery, best practise guidance, and technical expertise. You will support bid delivery with innovative solutions aligned to the product and architectural roadmaps. You will provide technical leadership to support the objectives of the Head of Architecture through planning and applying structured strategic change to software products, influence development methods and approaches. Skills Experience as a Lead or Senior Developer with Java, JavaScript, Angular, API driven development. Knowledge of cloud technologies, design approaches and application implementation including, but not limited to, Azure, AWS, GCP, PaaS and SaaS services. An understanding of Service Orientated Architecture, APIs, micros-services, containerisation and associated technologies. Experience of software development within an agile development environment, including implementing supporting tools or techniques. Excellent analytical and problem-solving skills. Salary for this role is up to £65K DOE. A competitive salary and benefits package Flexible working opportunities 26 days holiday Excellent career development opportunities Contributory pension scheme Life assurance Private health insurance Various other perks and Employee Assistance packages Please note this role is only open to applicants living in the UK, we are unable to offer sponsorship for this position. The client does also have offices in the North East (Gateshead) and can offer office based or hybrid working models. To apply please send your CV
Sellick Partnership
Newcastle Upon Tyne, Tyne And Wear
Sellick Partnership are currently recruiting for a Software Development Manager on behalf of a large organisation. The Software Development Manager will lead a team of analyst/developers and senior analyst/developers responsible for the software development lifecycle of IT systems. The role is a Hybrid working role with a 50/50 home/office split. Responsibilities The Software Development Manager will lead engagement with stakeholders and steering groups to understand potential development requirements, manage priorities and expectations so that the team can be deployed to projects according to business need. Act as service owner for key corporate systems with responsibility for coordination of development, escalation point, and change management. Engage with stakeholders and developers to clarify, validate and document functional and non-functional requirements on projects where there is no dedicated analyst resource available Embed agile working practices and tooling within the software development team and wider community by acting as subject matter expert to ensure the entire SDLC is efficient and responsive. Lead the application development brokerage service by working with customers, suppliers and procurement to ensure projects are delivered by an appropriate source. Lead the team to ensure they are motivated, engaged and have personal development plans, carry out annual appraisals and ensure there is a people plan for the whole team. Ensure that the work of the team is properly prioritised, resourced, managed and executed efficiently and effectively The Software Development Manager will; Substantial experience of running software development and support team in a complex organisation Technical background in the software development technologies Substantial experience of multiple development methodologies including Agile and waterfall and their successful implementation Substantial experience of delivering software development and support services to a dispersed customer base in multiple locations Substantial experience of working with third party vendors and delivering an effective service using their services A working knowledge of Cybersecurity processes and practices is essential If you are interested in learning more about his opportunity, please contact Jake Winship at Sellick Partnership. Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.
Oct 22, 2021
Contractor
Sellick Partnership are currently recruiting for a Software Development Manager on behalf of a large organisation. The Software Development Manager will lead a team of analyst/developers and senior analyst/developers responsible for the software development lifecycle of IT systems. The role is a Hybrid working role with a 50/50 home/office split. Responsibilities The Software Development Manager will lead engagement with stakeholders and steering groups to understand potential development requirements, manage priorities and expectations so that the team can be deployed to projects according to business need. Act as service owner for key corporate systems with responsibility for coordination of development, escalation point, and change management. Engage with stakeholders and developers to clarify, validate and document functional and non-functional requirements on projects where there is no dedicated analyst resource available Embed agile working practices and tooling within the software development team and wider community by acting as subject matter expert to ensure the entire SDLC is efficient and responsive. Lead the application development brokerage service by working with customers, suppliers and procurement to ensure projects are delivered by an appropriate source. Lead the team to ensure they are motivated, engaged and have personal development plans, carry out annual appraisals and ensure there is a people plan for the whole team. Ensure that the work of the team is properly prioritised, resourced, managed and executed efficiently and effectively The Software Development Manager will; Substantial experience of running software development and support team in a complex organisation Technical background in the software development technologies Substantial experience of multiple development methodologies including Agile and waterfall and their successful implementation Substantial experience of delivering software development and support services to a dispersed customer base in multiple locations Substantial experience of working with third party vendors and delivering an effective service using their services A working knowledge of Cybersecurity processes and practices is essential If you are interested in learning more about his opportunity, please contact Jake Winship at Sellick Partnership. Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.
Lawrence Harvey
Newcastle Upon Tyne, Tyne And Wear
I am currently recruiting for several Servicenow Developers to complete 6 months projects, inside IR35. Minimum two years experience of Development experience on the platform and configure production through the full delivery cycle. Experience of Javascript, knowledge of Glide APIs and ability to build, configure and support Servicenow features. Predominantly remote with occasional travel to Newcastle. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Oct 22, 2021
Contractor
I am currently recruiting for several Servicenow Developers to complete 6 months projects, inside IR35. Minimum two years experience of Development experience on the platform and configure production through the full delivery cycle. Experience of Javascript, knowledge of Glide APIs and ability to build, configure and support Servicenow features. Predominantly remote with occasional travel to Newcastle. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
.NET Developer, .NET 5, C#, Agile - Gateshead (Tech stack: .NET Developer, .NET 5, C#, Azure, Angular 11, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Engineer, Architect, .NET Developer) Our client is a global innovator who builds software products and apps that are defining the way individuals and teams work today. They make it easy for users and to achieve their personal and professional goals and to ultimately be 'a better you' at home, in the office, and everywhere in between. With nearly 500 employees and growing, they are looking for .NET Developer to join their global team! You will be working on the development of a new generation of .NET / C# software products; helping the firm transform its inspiration into reality. We are keen to hear from .NET Developer candidates with a good grasp of: .NET, .NET Core 3.1 / ASP.NET MVC, C# and SQL Server. Our client will give you the opportunity to work on enterprise level software development projects and provide training into: .NET 5, Azure, Angular 11, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2019. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The CTO of their Asian operations started life as a Senior .NET Developer in their San Francisco offices only 2 years ago! All employees are eligible to visit and work from their international offices twice a year. The company will cover the cost of travel and lodging for a two week period. The .NET Developer positions come with the following benefits: Bonus: 10 - 20%. Company pension. Private medical healthcare. Once a year £1'000 holiday subsidy. Catered lunches, snacks and beverages. Annual subscription to the Guardian. Fun and entertainment: Tea Time Tuesdays, Ice Coffee Thursdays and Beer O'Clock Fridays! Location: Gateshead / Remote Salary: £30k - £55k + Bonus + Car + Benefits To apply for this position please send your CV to Richard Gibson at Noir. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
Oct 22, 2021
Full time
.NET Developer, .NET 5, C#, Agile - Gateshead (Tech stack: .NET Developer, .NET 5, C#, Azure, Angular 11, Multithreading, RESTful, Web API 2, JavaScript, Programmer, Engineer, Architect, .NET Developer) Our client is a global innovator who builds software products and apps that are defining the way individuals and teams work today. They make it easy for users and to achieve their personal and professional goals and to ultimately be 'a better you' at home, in the office, and everywhere in between. With nearly 500 employees and growing, they are looking for .NET Developer to join their global team! You will be working on the development of a new generation of .NET / C# software products; helping the firm transform its inspiration into reality. We are keen to hear from .NET Developer candidates with a good grasp of: .NET, .NET Core 3.1 / ASP.NET MVC, C# and SQL Server. Our client will give you the opportunity to work on enterprise level software development projects and provide training into: .NET 5, Azure, Angular 11, Solid, DRY, LINQ, multithreading, Microservices, RESTful, Web API 2, JavaScript, HTML5, Agile and SQL Server 2019. The company is quick to recognize talent and keen to nurture and develop it, as such your career with the company will go as far as your ambitions take you. The CTO of their Asian operations started life as a Senior .NET Developer in their San Francisco offices only 2 years ago! All employees are eligible to visit and work from their international offices twice a year. The company will cover the cost of travel and lodging for a two week period. The .NET Developer positions come with the following benefits: Bonus: 10 - 20%. Company pension. Private medical healthcare. Once a year £1'000 holiday subsidy. Catered lunches, snacks and beverages. Annual subscription to the Guardian. Fun and entertainment: Tea Time Tuesdays, Ice Coffee Thursdays and Beer O'Clock Fridays! Location: Gateshead / Remote Salary: £30k - £55k + Bonus + Car + Benefits To apply for this position please send your CV to Richard Gibson at Noir. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
.NET Developer, .NET 5, C#, Agile - Gateshead(Tech stack: .NET Developer, .NET 5, ASP.NET, C#, React, Angular 11, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Engineer, Architect, .NET Developer)We're pleased to announce the arrival in the UK of one of Silicon Valley's most successful and exciting brands. They're at the heart of the Internet, helping the most innovative companies remove the complexities of delivering any experience, to any device, anywhere.Having setup an R&D centre in the UK they are looking to hire several .NET Developer at all levels who are passionate about developing revolutionary software solutions. .NET Developer applicants should have commercial experience with: .NET, .NET Core 3.1 / ASP.NET MVC, C#, SQL Server and Agile. Full training will be provided into: .NET 5, JavaScript, React, Angular 11, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019.If you're dedicated to the youthful optimism of problem solving through intellectual curiosity, collaboration and commitment this could be the role for you. Our client is growing quickly. If you'd like to work in a culture where hard work and innovative ideas are consistently rewarded, join them and help shape the future of the hyperconnected world.Location: Gateshead / RemoteSalary: £40 - £50k + Bonus + Pension + BenefitsTo apply for this position please send your CV to Richard Gibson at Noir.Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
Oct 22, 2021
Full time
.NET Developer, .NET 5, C#, Agile - Gateshead(Tech stack: .NET Developer, .NET 5, ASP.NET, C#, React, Angular 11, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Engineer, Architect, .NET Developer)We're pleased to announce the arrival in the UK of one of Silicon Valley's most successful and exciting brands. They're at the heart of the Internet, helping the most innovative companies remove the complexities of delivering any experience, to any device, anywhere.Having setup an R&D centre in the UK they are looking to hire several .NET Developer at all levels who are passionate about developing revolutionary software solutions. .NET Developer applicants should have commercial experience with: .NET, .NET Core 3.1 / ASP.NET MVC, C#, SQL Server and Agile. Full training will be provided into: .NET 5, JavaScript, React, Angular 11, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019.If you're dedicated to the youthful optimism of problem solving through intellectual curiosity, collaboration and commitment this could be the role for you. Our client is growing quickly. If you'd like to work in a culture where hard work and innovative ideas are consistently rewarded, join them and help shape the future of the hyperconnected world.Location: Gateshead / RemoteSalary: £40 - £50k + Bonus + Pension + BenefitsTo apply for this position please send your CV to Richard Gibson at Noir.Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
Job Title: Graduate Account Manager Location: Newcastle Salary: £26-£28k basic /£35k OTE REF: J11776:NE:GJ:AM We are currently on the lookout for bright, target driven university graduates to fill a number of positions with a leading Tech organisation in Newcastle. Working with large well-known organisations, our client offers an award-winning cloud software, created by leading digital engineers. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career with a leading organisation. Graduate Account Manager Package: Competitive basic salary of £26,000- £28,000 Y1 OTE of up to £35,000! Excellent scope for progression and professional development Bespoke training Team socials in a friendly, inclusive environment Lucrative bonus and incentive scheme Pension contributions Fantastic offices in a central location Graduate Account Manager Role: Obtain a thorough understanding of the company and their offering in order to educate clients on the benefits of the business Manage and develop relationships with clients, seeking and acting on any cross or up-sale opportunities Maintain relationships and regular contact with existing clients, offering high standards of customer service Understanding client requirements, following up any enquires in order to make sure expectations are managed and met Increase revenue by maintaining an accurate pipeline of opportunities, contact and account histories Graduate Account Manager Requirements: Educated to degree level Excellent communication skills- both written and verbally Comfortable working in a target based environment You have a passion for business, with drive and ambition Willingness to learn and develop new skills Self-motivated with a strong desire to succeed in your career Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Oct 22, 2021
Full time
Job Title: Graduate Account Manager Location: Newcastle Salary: £26-£28k basic /£35k OTE REF: J11776:NE:GJ:AM We are currently on the lookout for bright, target driven university graduates to fill a number of positions with a leading Tech organisation in Newcastle. Working with large well-known organisations, our client offers an award-winning cloud software, created by leading digital engineers. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career with a leading organisation. Graduate Account Manager Package: Competitive basic salary of £26,000- £28,000 Y1 OTE of up to £35,000! Excellent scope for progression and professional development Bespoke training Team socials in a friendly, inclusive environment Lucrative bonus and incentive scheme Pension contributions Fantastic offices in a central location Graduate Account Manager Role: Obtain a thorough understanding of the company and their offering in order to educate clients on the benefits of the business Manage and develop relationships with clients, seeking and acting on any cross or up-sale opportunities Maintain relationships and regular contact with existing clients, offering high standards of customer service Understanding client requirements, following up any enquires in order to make sure expectations are managed and met Increase revenue by maintaining an accurate pipeline of opportunities, contact and account histories Graduate Account Manager Requirements: Educated to degree level Excellent communication skills- both written and verbally Comfortable working in a target based environment You have a passion for business, with drive and ambition Willingness to learn and develop new skills Self-motivated with a strong desire to succeed in your career Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Heat Recruitment
Newcastle Upon Tyne, Tyne And Wear
Talent Acquisition Manager / Talent Acquisition / Internal Recruitment / Software Recruitment / Global Company / Multiple Time Zones / Permanent / Bristol / Fully Remote £45 - £70K (DOE) Potential Stock Options Excellent Benefits Bristol based company - Fully remote role (UK Only) I am working exclusively with a company that is a leading Fintech company in Latin America and the Asia Pacific, they are in the process of setting up in the UK/EU and have identified Bristol as their technical hub. They are looking to hire a Talent Acquisition Manager with strong Technology/Software recruitment (ideally client side not agency) Experience. This is a truly world class company that will grow immensely. You will be working multiple time zones, most notably Indian and South American from the EU. Your two focus areas will be software engineers and executive level professionals. Talent Acquisition Manager Specification: • Partnering hiring managers across the business to understand their hiring requirements and providing support to help them develop recruitment plans to achieve this. • Manage recruitment campaigns from start to finish for all permanent, fixed term and contract opportunities. Including attraction, sourcing, assessing through to offer and onboarding. • Developing the skills and competence of hiring managers to recruit diverse talent and take fair evidence-based decisions. • Managing the recruitment ATS system • Attending interviews, offering impartial advice to hiring managers and always maintaining a focus on the wider business needs. • Negotiating contractual terms with preferred candidates. • Working on resourcing improvement projects from employer branding, diversity and inclusion, direct sourcing to candidate experience, ensuring improvements are continuously considered to improve our recruitment strategy. • Reviewing, monitoring, and exploring continual improvement of systems and process associated with talent acquisition and onboarding. • Reporting on hiring progress and other key metrics monthly and using data and trends to inform and make sound recruitment decisions and inform the business. • Ensuring all recruitment activities comply with GDPR and employment law. • Building and maintaining professional and collaborative relationships with stakeholders across the business • Networking with third parties and other businesses at recruitment forums and other events • A focus on direct sourcing of candidates where possible and exploring creative ways of attracting new and diverse talent to the business • Ensuring internal role opportunities and selection processes are proactively managed as part of developing key internal talent. If you are an experienced Talent Acquisition Manager and would like to learn more about this opportunity then please send me your CV and I will call you in the strictest confidence. Talent Acquisition Manager / Talent Acquisition / Internal Recruitment / Software Recruitment / Global Company / Multiple Time Zones / Permanent / Bristol / Fully Remote
Oct 22, 2021
Full time
Talent Acquisition Manager / Talent Acquisition / Internal Recruitment / Software Recruitment / Global Company / Multiple Time Zones / Permanent / Bristol / Fully Remote £45 - £70K (DOE) Potential Stock Options Excellent Benefits Bristol based company - Fully remote role (UK Only) I am working exclusively with a company that is a leading Fintech company in Latin America and the Asia Pacific, they are in the process of setting up in the UK/EU and have identified Bristol as their technical hub. They are looking to hire a Talent Acquisition Manager with strong Technology/Software recruitment (ideally client side not agency) Experience. This is a truly world class company that will grow immensely. You will be working multiple time zones, most notably Indian and South American from the EU. Your two focus areas will be software engineers and executive level professionals. Talent Acquisition Manager Specification: • Partnering hiring managers across the business to understand their hiring requirements and providing support to help them develop recruitment plans to achieve this. • Manage recruitment campaigns from start to finish for all permanent, fixed term and contract opportunities. Including attraction, sourcing, assessing through to offer and onboarding. • Developing the skills and competence of hiring managers to recruit diverse talent and take fair evidence-based decisions. • Managing the recruitment ATS system • Attending interviews, offering impartial advice to hiring managers and always maintaining a focus on the wider business needs. • Negotiating contractual terms with preferred candidates. • Working on resourcing improvement projects from employer branding, diversity and inclusion, direct sourcing to candidate experience, ensuring improvements are continuously considered to improve our recruitment strategy. • Reviewing, monitoring, and exploring continual improvement of systems and process associated with talent acquisition and onboarding. • Reporting on hiring progress and other key metrics monthly and using data and trends to inform and make sound recruitment decisions and inform the business. • Ensuring all recruitment activities comply with GDPR and employment law. • Building and maintaining professional and collaborative relationships with stakeholders across the business • Networking with third parties and other businesses at recruitment forums and other events • A focus on direct sourcing of candidates where possible and exploring creative ways of attracting new and diverse talent to the business • Ensuring internal role opportunities and selection processes are proactively managed as part of developing key internal talent. If you are an experienced Talent Acquisition Manager and would like to learn more about this opportunity then please send me your CV and I will call you in the strictest confidence. Talent Acquisition Manager / Talent Acquisition / Internal Recruitment / Software Recruitment / Global Company / Multiple Time Zones / Permanent / Bristol / Fully Remote
STAR Talent Solutions
North Shields, Tyne And Wear
** Business Development Manager - Hosted telephony ** 30-50K basic, 80K OTE + 5K car allowance Exciting career opportunity for a dynamic, Business Development Manager with experience in VoIP/hosted telephony sales. This is a rapidly growing telecommunications group so there are great opportunities for future progression. You will work closely with the 'mobile' team to identify opportunities for each other for cross-selling. Experience of selling Hosted telephony solutions including (but not exclusively) Gamma or 8×8 an advantage. Business Development Manager requirements: 2+ years of experience with solution-based selling (Cloud/hosted telephony, VoIP, Connectivity) A born hunter who enjoys building their pipeline Evidence of over-target achievements Experience building solid relationships with mid-level and senior DM's in SME and Corporate businesses Stability in your CV…..if you move roles every 18 months then this role is not for you! What's in it for you? Career progression opportunities as the business grows Excellent commission package with high earning potential as uncapped Home based with an office day New business has never been more important.... and if you have a passion to deliver results get in touch! If you are a strong Business Development Manager with experience in hosted telephony solutions then APPLY TODAY
Oct 22, 2021
Full time
** Business Development Manager - Hosted telephony ** 30-50K basic, 80K OTE + 5K car allowance Exciting career opportunity for a dynamic, Business Development Manager with experience in VoIP/hosted telephony sales. This is a rapidly growing telecommunications group so there are great opportunities for future progression. You will work closely with the 'mobile' team to identify opportunities for each other for cross-selling. Experience of selling Hosted telephony solutions including (but not exclusively) Gamma or 8×8 an advantage. Business Development Manager requirements: 2+ years of experience with solution-based selling (Cloud/hosted telephony, VoIP, Connectivity) A born hunter who enjoys building their pipeline Evidence of over-target achievements Experience building solid relationships with mid-level and senior DM's in SME and Corporate businesses Stability in your CV…..if you move roles every 18 months then this role is not for you! What's in it for you? Career progression opportunities as the business grows Excellent commission package with high earning potential as uncapped Home based with an office day New business has never been more important.... and if you have a passion to deliver results get in touch! If you are a strong Business Development Manager with experience in hosted telephony solutions then APPLY TODAY
Are you an experienced IT information/ cyber security analyst looking for an opportunity with a global law firm that will provide a fulfilling career? Are you looking for a role that incorporates client auditing, bid requests and ISO27001 standards to drive a security conscious culture? Do you want a role where you will be encouraged to promote and develop understanding of cyber security within a globally recognized company? If you answered yes to any of the above, then we have the perfect role for you. So get in touch! Our client is a globally recognized law firm that has established an exceptionally equipped information security function that takes a proactive role in driving the safety of the business forward. They are looking for a Governance and Compliance Analyst to join the team to assist primarily with client audits and bid requests as well as 3rd party vendor on boarding. The role is based in the companies tech hub based in Newcastle upon Tyne and will entail hybrid working with a competitive salary. Required Experience & Skills: Education - an IT or Information Security qualification or 3+ years' experience in a similar role. ISO 27001 qualification and / or experience. An understanding of the role of client bids and audits in business development and the effective management of third-party risk. Experience in the development and maintenance of Information Security policies. Experience with policy assurance, including audit activities. Familiarity working in large, matrix and geographically dispersed global organisations where IT and Information Security have played a key role to the business. Stakeholder management skills, including the ability to communicate complex Information Security concepts in business language. Passionate and driven to exceed expectations and to deliver with integrity. Effective third-party supplier management skills are desirable but not essential. Role Responsibilities: Providing support for client bids and client audits. This involves assisting with the co-ordination of completing questionnaires received from clients, often to tight deadlines. Planning, co-ordination and oversight of internal and external audit programmes. Developing relevant and engaging Information Security communication material. Design, execution and analysis of phishing simulation campaigns for all employees and targeted high-risk users. Pursuing opportunities to increase awareness of Cyber security risks and issues throughout the Firm. Including, but not limited to, the delivery of a mandatory annual Information Security e-learning. Liaising with regional communications teams to contextualise and disseminate communication materials. Internal policy maintenance, including regular review. Policy exception management. This includes assessing and responding to exception requests and ensuing that existing exceptions are reviewed regularly. Assuring that all functions globally are compliant with Information Security-related policies. Policy compliance assurance can be undertaken via multiple methods e.g. self-assessment, sampling / full audits and is primarily carried out by a third party partner. Escalating appropriately, where policy compliance is not in place and tracking any remediation actions to completion. Undertake other reasonable duties as requested by the Information Security Manager. Salary: Upto £40,000 plus fantastic benefits
Oct 22, 2021
Full time
Are you an experienced IT information/ cyber security analyst looking for an opportunity with a global law firm that will provide a fulfilling career? Are you looking for a role that incorporates client auditing, bid requests and ISO27001 standards to drive a security conscious culture? Do you want a role where you will be encouraged to promote and develop understanding of cyber security within a globally recognized company? If you answered yes to any of the above, then we have the perfect role for you. So get in touch! Our client is a globally recognized law firm that has established an exceptionally equipped information security function that takes a proactive role in driving the safety of the business forward. They are looking for a Governance and Compliance Analyst to join the team to assist primarily with client audits and bid requests as well as 3rd party vendor on boarding. The role is based in the companies tech hub based in Newcastle upon Tyne and will entail hybrid working with a competitive salary. Required Experience & Skills: Education - an IT or Information Security qualification or 3+ years' experience in a similar role. ISO 27001 qualification and / or experience. An understanding of the role of client bids and audits in business development and the effective management of third-party risk. Experience in the development and maintenance of Information Security policies. Experience with policy assurance, including audit activities. Familiarity working in large, matrix and geographically dispersed global organisations where IT and Information Security have played a key role to the business. Stakeholder management skills, including the ability to communicate complex Information Security concepts in business language. Passionate and driven to exceed expectations and to deliver with integrity. Effective third-party supplier management skills are desirable but not essential. Role Responsibilities: Providing support for client bids and client audits. This involves assisting with the co-ordination of completing questionnaires received from clients, often to tight deadlines. Planning, co-ordination and oversight of internal and external audit programmes. Developing relevant and engaging Information Security communication material. Design, execution and analysis of phishing simulation campaigns for all employees and targeted high-risk users. Pursuing opportunities to increase awareness of Cyber security risks and issues throughout the Firm. Including, but not limited to, the delivery of a mandatory annual Information Security e-learning. Liaising with regional communications teams to contextualise and disseminate communication materials. Internal policy maintenance, including regular review. Policy exception management. This includes assessing and responding to exception requests and ensuing that existing exceptions are reviewed regularly. Assuring that all functions globally are compliant with Information Security-related policies. Policy compliance assurance can be undertaken via multiple methods e.g. self-assessment, sampling / full audits and is primarily carried out by a third party partner. Escalating appropriately, where policy compliance is not in place and tracking any remediation actions to completion. Undertake other reasonable duties as requested by the Information Security Manager. Salary: Upto £40,000 plus fantastic benefits
Senior Business Analyst - 3-6 month contract - Outside IR35 - Data Strategy Newcastle - UK Remote £400-£500 Outside IR35 Our client has invested in their Data and Analytics team over the last year as they have moved from solely B2B to both B2B and B2C. As part of this transformation , they are looking for a Senior Business Analyst who will play a crucial role in the successful launch and implementation of their Data Strategy and wider roadmap. As part of their Data Management and Transformation team, you will be responsible for ensuring their data strategy lands within the business and is successfully embedded . You will have experience within the following project streams: Data Strategy and Roadmap, Master Data Management, Business Intelligence Platform, People and Cultural change (embedding data literacy). This is a 3-6 month contract Outside IR35. If this role is of interest, please apply with your most recent CV as we are looking for a quick start.
Oct 22, 2021
Seasonal
Senior Business Analyst - 3-6 month contract - Outside IR35 - Data Strategy Newcastle - UK Remote £400-£500 Outside IR35 Our client has invested in their Data and Analytics team over the last year as they have moved from solely B2B to both B2B and B2C. As part of this transformation , they are looking for a Senior Business Analyst who will play a crucial role in the successful launch and implementation of their Data Strategy and wider roadmap. As part of their Data Management and Transformation team, you will be responsible for ensuring their data strategy lands within the business and is successfully embedded . You will have experience within the following project streams: Data Strategy and Roadmap, Master Data Management, Business Intelligence Platform, People and Cultural change (embedding data literacy). This is a 3-6 month contract Outside IR35. If this role is of interest, please apply with your most recent CV as we are looking for a quick start.
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
Full Stack Developer - PHP - 100% remote - up to £45K DOE. I am currently recruiting for a Full Stack Developer (PHP) to join an established software company with a suite of SaaS products. This company was founded in 2003 and they deliver bespoke solutions and services to a range of private and public sector customers. They are looking to expand their team to continue to create their software and can offer you a fantastic environment to further develop your skills, whilst contributing to the development of innovative solutions and a range of benefits and generous profit share scheme. We are looking for experienced Full-Stack Web Developers who are motivated to combine server-side and client-side development skills to create great software. Responsibilities will include designing and building user interactions, developing server-side APIs and planning and implementing database changes for new and updated functionality. Skills HTML, CSS and server-side CSS pre-processing platforms, such as LESS and SASS JavaScript libraries & frameworks, e.g. Vue.JS, React, etc. Experience of PHP development for server-side processing in an MVC framework such as CodeIgniter, Laravel etc. Developing secure back-end website applications Knowledgeable of OWASP security principles Understanding of cross-browsers compatibility issues and ways to work around them Detailed understanding of asynchronous request handling, partial page updates and AJAX Experience of code versioning / repository tools, particularly Git Experience in database query building and structure (MySQL) Salary for this role is up to £45K DOE. Benefits: Remote & Flexible working Up to 35 days holiday including bank holidays. Profit share scheme Healthcare policy Training and development budget Plus so much more! To apply please send your CV
Oct 22, 2021
Full time
Full Stack Developer - PHP - 100% remote - up to £45K DOE. I am currently recruiting for a Full Stack Developer (PHP) to join an established software company with a suite of SaaS products. This company was founded in 2003 and they deliver bespoke solutions and services to a range of private and public sector customers. They are looking to expand their team to continue to create their software and can offer you a fantastic environment to further develop your skills, whilst contributing to the development of innovative solutions and a range of benefits and generous profit share scheme. We are looking for experienced Full-Stack Web Developers who are motivated to combine server-side and client-side development skills to create great software. Responsibilities will include designing and building user interactions, developing server-side APIs and planning and implementing database changes for new and updated functionality. Skills HTML, CSS and server-side CSS pre-processing platforms, such as LESS and SASS JavaScript libraries & frameworks, e.g. Vue.JS, React, etc. Experience of PHP development for server-side processing in an MVC framework such as CodeIgniter, Laravel etc. Developing secure back-end website applications Knowledgeable of OWASP security principles Understanding of cross-browsers compatibility issues and ways to work around them Detailed understanding of asynchronous request handling, partial page updates and AJAX Experience of code versioning / repository tools, particularly Git Experience in database query building and structure (MySQL) Salary for this role is up to £45K DOE. Benefits: Remote & Flexible working Up to 35 days holiday including bank holidays. Profit share scheme Healthcare policy Training and development budget Plus so much more! To apply please send your CV
Nigel Frank International
Newcastle Upon Tyne, Tyne And Wear
2nd Line Support Engineer - Up to £27,000 Job Description A leading Microsoft partner is looking for a 2nd Line Support Engineer to join their growing team. In this role, you will have access to exclusive training's and industry certification's to support your career in IT. The key part of this role will be to provide technical support to users on site or remotely. Role & Responsibilities Active Directory & Office365 user management. First point of escalation for the Cloud Support Analyst Team. Monitoring of hardware remotely, and technical troubleshooting on-site / in person. Completion of customer / 3rd party security clearance checks. Ticket queue management, along with driving ticket closure SLA. Ensuring customer satisfaction is delivered at all times. Skills & Qualifications Microsoft Office365 technical knowledge and experience. Understanding of the ITIL framework and its methodology. Experience working on an IT Service Desk, including the completion of daily recurring tasks, and ensuring SLAs are achieved. Experience working with Microsoft Azure technologies. Desktop troubleshooting and support. Benefits Up to £27,000 per annum Birthday off Pension contribution Health-care
Oct 22, 2021
Full time
2nd Line Support Engineer - Up to £27,000 Job Description A leading Microsoft partner is looking for a 2nd Line Support Engineer to join their growing team. In this role, you will have access to exclusive training's and industry certification's to support your career in IT. The key part of this role will be to provide technical support to users on site or remotely. Role & Responsibilities Active Directory & Office365 user management. First point of escalation for the Cloud Support Analyst Team. Monitoring of hardware remotely, and technical troubleshooting on-site / in person. Completion of customer / 3rd party security clearance checks. Ticket queue management, along with driving ticket closure SLA. Ensuring customer satisfaction is delivered at all times. Skills & Qualifications Microsoft Office365 technical knowledge and experience. Understanding of the ITIL framework and its methodology. Experience working on an IT Service Desk, including the completion of daily recurring tasks, and ensuring SLAs are achieved. Experience working with Microsoft Azure technologies. Desktop troubleshooting and support. Benefits Up to £27,000 per annum Birthday off Pension contribution Health-care
Join us as a Technical Architect with EDF Energy Remote role with occasional travel to office, 12-month contract In Scope of IR35 About Capita At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever - and we always need new talent to help us achieve our goals. About EDF Energy We want to bring affordable, low-carbon energy to everyone and to do that requires both sharp minds and smart ideas to help shape the UK's energy future. With the development of a new nuclear power station on the horizon, our goal is to become the best and most trusted energy supplier for our customers, through a combination of trust, transparency and teamwork. Scope of the role · Plan and design the technical structure of an EAM solution with the solution provider and wider business touch points · Communicate system requirements to internal / external integrations teams · Evaluate the selected software or hardware and lead on the integration method/deployment · Oversee the Integrations workstream and provide direction to team members · Assist with solving technical problems when they arise · Ensure the implementation of agreed architecture and infrastructure · Address technical concerns, ideas and suggestions · Monitor systems to ensure they meet both user needs and business goals Key Skills & Competencies · Proven experience in translating technical concepts relating to software engineering or ERP solutions, delivery management and service management so they are understood by AI · Can understand technical governance and participate in or deliver the assurance of a service. · You can make and guide effective decisions, explaining clearly how the decision has been reached. You must have the ability to understand and resolve technical disputes across varying levels of complexity and risk. · Can produce a technical strategy for technology that meets business needs. You can create, refine, and challenge patterns, standards, policies, roadmaps and High/Low level technical designs. · Proven experience as a Technical Architect or Project Manager · Hands-on experience with software development and system administration · Understanding of strategic IT solutions · Experience in project management and service-oriented architecture (SOA) · Experience of enterprise data & application integrations platforms (ideally Boomi) · Knowledge of selected coding languages (e.g. JavaScript, Java, C#) · Familiarity with various operating systems (e.g. Windows, UNIX) and databases (e.g. MySQL) · Experience in cloud technologies (e.g. VMware) · Excellent communication skills · Problem-solving aptitude · Organizational and leadership skills · BSc/BA in Computer Science, Engineering or a related field
Oct 22, 2021
Contractor
Join us as a Technical Architect with EDF Energy Remote role with occasional travel to office, 12-month contract In Scope of IR35 About Capita At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever - and we always need new talent to help us achieve our goals. About EDF Energy We want to bring affordable, low-carbon energy to everyone and to do that requires both sharp minds and smart ideas to help shape the UK's energy future. With the development of a new nuclear power station on the horizon, our goal is to become the best and most trusted energy supplier for our customers, through a combination of trust, transparency and teamwork. Scope of the role · Plan and design the technical structure of an EAM solution with the solution provider and wider business touch points · Communicate system requirements to internal / external integrations teams · Evaluate the selected software or hardware and lead on the integration method/deployment · Oversee the Integrations workstream and provide direction to team members · Assist with solving technical problems when they arise · Ensure the implementation of agreed architecture and infrastructure · Address technical concerns, ideas and suggestions · Monitor systems to ensure they meet both user needs and business goals Key Skills & Competencies · Proven experience in translating technical concepts relating to software engineering or ERP solutions, delivery management and service management so they are understood by AI · Can understand technical governance and participate in or deliver the assurance of a service. · You can make and guide effective decisions, explaining clearly how the decision has been reached. You must have the ability to understand and resolve technical disputes across varying levels of complexity and risk. · Can produce a technical strategy for technology that meets business needs. You can create, refine, and challenge patterns, standards, policies, roadmaps and High/Low level technical designs. · Proven experience as a Technical Architect or Project Manager · Hands-on experience with software development and system administration · Understanding of strategic IT solutions · Experience in project management and service-oriented architecture (SOA) · Experience of enterprise data & application integrations platforms (ideally Boomi) · Knowledge of selected coding languages (e.g. JavaScript, Java, C#) · Familiarity with various operating systems (e.g. Windows, UNIX) and databases (e.g. MySQL) · Experience in cloud technologies (e.g. VMware) · Excellent communication skills · Problem-solving aptitude · Organizational and leadership skills · BSc/BA in Computer Science, Engineering or a related field
Graduate Business Analyst Location: Newcastle upon Tyne Ref: J11775:NE:GJ:GBA Salary: £26-28k basic salary/ £35k OTE A Sunday Times Fast Track 100 company are looking to grow their team with the addition of talented graduates who display great commercial acumen, ambition and drive in order to create new lucrative business relations and profitable deals. As a Graduate Business Analyst, you will join the front line of this multi-national organisation. This is a unique opportunity to work across all verticals as a knowledge broker, acting as an intermediary: between clients, customers, prospects and experts, connecting potential clients and customers with the blue chip organisation you'll be working within! Training is a vital part of being in this team and there is a comprehensive training programme for every graduate. Mentoring is a continued theme throughout your career in this organisation and as you become more competent your responsibilities develop. Opening up opportunities for candidates to help grow the company's client base and increase revenue across different business areas! The Package: £26-28k basic salary Y1 OTE of £35k! Fantastic progression opportunities across a variety of departments Fun, unique offices, with flexible working patterns Full and comprehensive training and full support of professional development Fantastic opportunity to increase your exposure in a competitive and lucrative industry Dynamic and team- orientated culture with regular socials and nights out Lucrative bonus and incentive schemes Pension contributions What we're looking for: Educated to degree level Excellent communication and interpersonal skills Driven and ambitious Organised, with excellent time management skills Resilient, commercial acuity and a desire to launch a career in the B2B world Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Oct 22, 2021
Full time
Graduate Business Analyst Location: Newcastle upon Tyne Ref: J11775:NE:GJ:GBA Salary: £26-28k basic salary/ £35k OTE A Sunday Times Fast Track 100 company are looking to grow their team with the addition of talented graduates who display great commercial acumen, ambition and drive in order to create new lucrative business relations and profitable deals. As a Graduate Business Analyst, you will join the front line of this multi-national organisation. This is a unique opportunity to work across all verticals as a knowledge broker, acting as an intermediary: between clients, customers, prospects and experts, connecting potential clients and customers with the blue chip organisation you'll be working within! Training is a vital part of being in this team and there is a comprehensive training programme for every graduate. Mentoring is a continued theme throughout your career in this organisation and as you become more competent your responsibilities develop. Opening up opportunities for candidates to help grow the company's client base and increase revenue across different business areas! The Package: £26-28k basic salary Y1 OTE of £35k! Fantastic progression opportunities across a variety of departments Fun, unique offices, with flexible working patterns Full and comprehensive training and full support of professional development Fantastic opportunity to increase your exposure in a competitive and lucrative industry Dynamic and team- orientated culture with regular socials and nights out Lucrative bonus and incentive schemes Pension contributions What we're looking for: Educated to degree level Excellent communication and interpersonal skills Driven and ambitious Organised, with excellent time management skills Resilient, commercial acuity and a desire to launch a career in the B2B world Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Provide Connected
Newcastle Upon Tyne, Tyne And Wear
Are you an experienced Service Desk Analyst/Help Desk Analyst with demonstrable experience in 1st line support for a Microsoft focussed environment? Interested in joining a huge FTSE 250 listed company that is growing it's IT Service Delivery teams? If this sounds like you then please read on! Here your core tasks/responsibilities will include but not be limited to; Providing 1st line support via telephone using remote desktop support software or email, participating in a 24x7 4 on/4 off shift rota with hybrid working Logging all calls on the call logging system and maintain full documentation Monitoring systems for events and reacting to prevent service incidents/outages Maintaining a log of any software or hardware problems detected via monitoring Maintaining a high degree of customer service for all support queries and adhering to ITIL service management principles. Arranging for external technical support where problems cannot be resolved in house. Ideal candidates will have proven experience in a similar 1st line support role gained within a Service Desk, Help Desk or Incident Management environment. Experience of working in an ITIL environment would be a definite advantage but is not essential. Boasting a fast paced team environment our client is offering a highly competitive salary and the chance to join a hugely successful company! Apply now with a current CV for further information! Interviewing immediately!
Oct 22, 2021
Full time
Are you an experienced Service Desk Analyst/Help Desk Analyst with demonstrable experience in 1st line support for a Microsoft focussed environment? Interested in joining a huge FTSE 250 listed company that is growing it's IT Service Delivery teams? If this sounds like you then please read on! Here your core tasks/responsibilities will include but not be limited to; Providing 1st line support via telephone using remote desktop support software or email, participating in a 24x7 4 on/4 off shift rota with hybrid working Logging all calls on the call logging system and maintain full documentation Monitoring systems for events and reacting to prevent service incidents/outages Maintaining a log of any software or hardware problems detected via monitoring Maintaining a high degree of customer service for all support queries and adhering to ITIL service management principles. Arranging for external technical support where problems cannot be resolved in house. Ideal candidates will have proven experience in a similar 1st line support role gained within a Service Desk, Help Desk or Incident Management environment. Experience of working in an ITIL environment would be a definite advantage but is not essential. Boasting a fast paced team environment our client is offering a highly competitive salary and the chance to join a hugely successful company! Apply now with a current CV for further information! Interviewing immediately!
Reed Talent Solutions
Newcastle Upon Tyne, Tyne And Wear
About the job: Our Reed in Partnership division provides public services that change people's lives for the better. We support the development of individuals, businesses, families and communities. We are currently looking for a Java Developer with a strong Java, JavaScript, Intellij and Azure skillset to join our team. As the Java Developer you will works towards ensuring Reed in Partnership has efficient, robust, and stable software solutions. Reporting to the Head of Business Systems, the Java Developer will support all aspects of database improvement, refinement, and upgrade against Reed in Partnership specification. You will analyse, design, develop, and unit test robust software solutions to meet the business requirements. Key responsibilities Maintain and develop new functionality to the agreed specification. Develop new code, unit test and perform code reviews. Provide support where required to Reed In Partnership systems identifying appropriate solutions to critical issues, minimising the interruption to the business and assisting in ensuring business continuity is maintained. Ensure Reed In Partnership system security is at the specified level and that any new features or components adhere to best practice in this area. Demonstrate an excellent understanding of the entire development process, including specification, documentation and quality assurance. Aware of business issues as they impact overall development plans. Excellent use of written and verbal communication with strong interpersonal skills. Analyse problems or issues and provide practical high quality IT solutions. Support the life cycle of the project where required. You will be involved in testing and being present during out of hour deployments. Essential Attainments: Must have a good knowledge of Java and SQL Server. Some knowledge of Servlets/JSP/JSTL, Javascript, and CSS is beneficial too. Experience of working to the requirements of publicly funded / Government contracts (DESIRABLE). Demonstrable understanding of management information systems. Experience of providing a high-quality advisory and guidance service to internal customers. Knowledge / experience of Azure, IntelliJ, and frameworks such as Angular and/or React. Comfortable working in agile and waterfall. Apply Now This is a 12-month fixed term contract role, FULLY REMOTE with a salary up to £60,000. Does this role interest you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more -
Oct 22, 2021
Full time
About the job: Our Reed in Partnership division provides public services that change people's lives for the better. We support the development of individuals, businesses, families and communities. We are currently looking for a Java Developer with a strong Java, JavaScript, Intellij and Azure skillset to join our team. As the Java Developer you will works towards ensuring Reed in Partnership has efficient, robust, and stable software solutions. Reporting to the Head of Business Systems, the Java Developer will support all aspects of database improvement, refinement, and upgrade against Reed in Partnership specification. You will analyse, design, develop, and unit test robust software solutions to meet the business requirements. Key responsibilities Maintain and develop new functionality to the agreed specification. Develop new code, unit test and perform code reviews. Provide support where required to Reed In Partnership systems identifying appropriate solutions to critical issues, minimising the interruption to the business and assisting in ensuring business continuity is maintained. Ensure Reed In Partnership system security is at the specified level and that any new features or components adhere to best practice in this area. Demonstrate an excellent understanding of the entire development process, including specification, documentation and quality assurance. Aware of business issues as they impact overall development plans. Excellent use of written and verbal communication with strong interpersonal skills. Analyse problems or issues and provide practical high quality IT solutions. Support the life cycle of the project where required. You will be involved in testing and being present during out of hour deployments. Essential Attainments: Must have a good knowledge of Java and SQL Server. Some knowledge of Servlets/JSP/JSTL, Javascript, and CSS is beneficial too. Experience of working to the requirements of publicly funded / Government contracts (DESIRABLE). Demonstrable understanding of management information systems. Experience of providing a high-quality advisory and guidance service to internal customers. Knowledge / experience of Azure, IntelliJ, and frameworks such as Angular and/or React. Comfortable working in agile and waterfall. Apply Now This is a 12-month fixed term contract role, FULLY REMOTE with a salary up to £60,000. Does this role interest you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more -
Junior Software Developer / Full Stack Engineer (C# .Net Java TypeScript AWS). Would you like to progress your career working with a range of technologies on a modern tech stack, collaboratively problem solving within a diverse team environment? You could be joining a tech driven online gaming company. As a Junior Software Developer you will design and develop new features and enhancements to the core web based gaming platform as well as building and maintaining RESTful APIs for clients to consume. You'll be working with a diverse range of technologies (but don't need experience with them all!) including C#, ASP.Net Core, RESTful APIs, Java, Node.js, AWS and Terraform amongst others. There are plenty of technical challenges around scalability with around 20,000 players on anyone, real-time game at a time. You'll be joining a collaborative team environment with plenty of learning and career development opportunities, the company has experienced around 30% growth in the past 12 months and have ambitious plans. There's currently a remote interview and onboarding process as well as the ability to work from home; in time you'll join accomplished colleagues in awesome custom built offices in Sunderland with a range of facilities and perks. Requirements: *You're degree educated; Computer Science preferred *You have a good knowledge of at least one OO programming language - C#, Java, C++ *You're familiar with web based development with JavaScript / TypeScript; HTML5; WebGL or Unity would also be great to see *You're familiar with Cloud based environments, AWS preferred *You're collaborative with a genuine enthusiasm for technology and the aptitude and attitude to pick new things up quickly As a Junior Software Developer / Full Stack Engineer you will earn a competitive salary (to £45k) plus benefits including pension and health care plus perks such as free meals and snacks as well as a range of social and wellbeing activities. Apply now or call to find out more about this Junior Software Developer / Full Stack Engineer opportunity.
Oct 22, 2021
Full time
Junior Software Developer / Full Stack Engineer (C# .Net Java TypeScript AWS). Would you like to progress your career working with a range of technologies on a modern tech stack, collaboratively problem solving within a diverse team environment? You could be joining a tech driven online gaming company. As a Junior Software Developer you will design and develop new features and enhancements to the core web based gaming platform as well as building and maintaining RESTful APIs for clients to consume. You'll be working with a diverse range of technologies (but don't need experience with them all!) including C#, ASP.Net Core, RESTful APIs, Java, Node.js, AWS and Terraform amongst others. There are plenty of technical challenges around scalability with around 20,000 players on anyone, real-time game at a time. You'll be joining a collaborative team environment with plenty of learning and career development opportunities, the company has experienced around 30% growth in the past 12 months and have ambitious plans. There's currently a remote interview and onboarding process as well as the ability to work from home; in time you'll join accomplished colleagues in awesome custom built offices in Sunderland with a range of facilities and perks. Requirements: *You're degree educated; Computer Science preferred *You have a good knowledge of at least one OO programming language - C#, Java, C++ *You're familiar with web based development with JavaScript / TypeScript; HTML5; WebGL or Unity would also be great to see *You're familiar with Cloud based environments, AWS preferred *You're collaborative with a genuine enthusiasm for technology and the aptitude and attitude to pick new things up quickly As a Junior Software Developer / Full Stack Engineer you will earn a competitive salary (to £45k) plus benefits including pension and health care plus perks such as free meals and snacks as well as a range of social and wellbeing activities. Apply now or call to find out more about this Junior Software Developer / Full Stack Engineer opportunity.
TechNET IT Recruitment Limited
Gateshead, Tyne And Wear
PHP Developer Fully Remote £42, 000 Per Annum PHP Developer to join the Global Leader within Strategic Sales Campaigns, working with the biggest names across the globe. The ideal candidate will be a PHP Focused Developer with 3+ Years Experience looking to take their career global with the best in the industry. Some of what you will be doing: Completing Development Projects using PHP, JavaScript, HTML, CSS and MySQL. Conducting Code Reviews of other developer's projects and providing feedback to enhance the quality prior to completion. Working collaboratively with Stakeholders and Project Managers to identify Project requirements and delivery. Optimising pre-existing Technology and Processes through the review of past performance. Working in unison with the development team to contribute to the internal Microservice Based Platform. Creating Web Based Products using PHP and working with Front End Developers to ensure a smooth integration to the application. Your skills and experience will include: 3+ Years Experience with PHP. 2+ Years Experience using JavaScript, CSS, HTML and MySQL. Experience within a Back End or Full Stack role. Strong Knowledge of Javascript Frameworks. Ability to Produce High Quality Code. Strong Knowledge of Automated Testing using PHP. Experience working with Microservice Architecture. It would be great if you also had: Experience working with Linux and Docker. Strong Understanding of Web Application Security.
Oct 22, 2021
Full time
PHP Developer Fully Remote £42, 000 Per Annum PHP Developer to join the Global Leader within Strategic Sales Campaigns, working with the biggest names across the globe. The ideal candidate will be a PHP Focused Developer with 3+ Years Experience looking to take their career global with the best in the industry. Some of what you will be doing: Completing Development Projects using PHP, JavaScript, HTML, CSS and MySQL. Conducting Code Reviews of other developer's projects and providing feedback to enhance the quality prior to completion. Working collaboratively with Stakeholders and Project Managers to identify Project requirements and delivery. Optimising pre-existing Technology and Processes through the review of past performance. Working in unison with the development team to contribute to the internal Microservice Based Platform. Creating Web Based Products using PHP and working with Front End Developers to ensure a smooth integration to the application. Your skills and experience will include: 3+ Years Experience with PHP. 2+ Years Experience using JavaScript, CSS, HTML and MySQL. Experience within a Back End or Full Stack role. Strong Knowledge of Javascript Frameworks. Ability to Produce High Quality Code. Strong Knowledge of Automated Testing using PHP. Experience working with Microservice Architecture. It would be great if you also had: Experience working with Linux and Docker. Strong Understanding of Web Application Security.
Job Title:? ?Front End Senior Developer Business Unit: CIO, ?Digital Solutions?? Salary: Starting from £29,500 - £40,000 per annum DOE Location:? UK, Flexible Contract Type: ?Permanent?? The best we are is together. At Virgin Money, the freedom to be your true self means everything to us. It's about bringing as much of yourself to work as you?want and encouraging others to do the same.? We all want to be ourselves, whoever that is, wherever that is. That sense of?belonging is so important to us, we've made it a core part of our strategy. It's good for you, it's good for us and it's amazing for our?customers.? We want to share with you our amazing journey within the Online space and would love for you to?join us!? We're working hard to transform the way we work, to become more effective, inventive & engaging. Our goal is continual delivery of first?class services?to our customers & staff.? The need to be on the go at a click of a button has never been greater and it's up to us to make that happen when?it comes to Banking with us.? Our Front End Chapter is responsible for the creation and maintenance of a wide range of Web applications & services, both customer facing experiences and internal staff tooling. These cover the full range of customer types within the bank, including retail customers & business clients. Our Web systems are designed to be accessed via a number of platforms: Desktop, Mobile & Tablet. Day to day you'll: Assess & estimate new work requests Build and enhance features within projects, adding unit & automation tests for high code coverage Contribute to semantically versioned common code libraries Deploy applications using continuous integration & deployment systems Educate & inform more junior members of the team during pull requests Fix bugs & reduce tech debt across systems Generate new ideas for development approaches & architectural approaches Help improve, optimise & modernise our tech stack, with research into industry best practice To be brilliant you'll need to bring...? A proven track record in a developer role with sound knowledge and experience programming applications using Javascript or Typescript Previous development experience of single page Web applications using React or similar frameworks (e.g. Angular, Vue) Experience implementing and using UI state management patterns e.g (Redux, Zustand) An understanding of declarative routing patterns (e.g with React Router) Previous experience of library dependency management using NPM or similar. Knowledge of modern UI styling approaches using CSS, Sass or CSS-in-JSS solutions The ability to develop unit & integration tests using Javascript test frameworks, e.g. Jest, Enzyme, Jasmine Previous experience in communicating with Microservice REST APIs, and an understanding of Networking/HTTP protocols Experience using version control tooling & repositories, e.g. git, GitHub, Bitbucket Understanding of agile work tracking/ticketing software such as Jira, Azure Boards Practical examples of using best practice software development principles, e.g. DRY, KISS, SOLID Implementing defensive code for security considerations with front end software development Experience working within strictly Object Oriented or Functional Programming paradigms It's a bonus if you have the?knowledge and experience?below?but it's not?essential.. Automation testing solutions using Cypress Server caching state management solutions, e.g using SWR Monorepo & Micro FrontEnd solutions, e.g Lerna, Single Spa Implementing accessible interfaces complying with WCAG 2.1 (or newer) Defensive mitigations against OWASP top ten security risks Knowledge or experience of developing with the Microsoft Dynamics platform ?We really need you to have the skills and experience listed in the?"to be brilliant you'll need to bring"?section above, but the final section is?just our wish list, so please don't let that put you off applying, we'd love to hear from you!? RED HOT Rewards A generous holiday package and the option to buy more! Private Medical Insurance - with the option to extend to family members. Pension! A market leading pension - we'll top up your contributions too. Flexible benefits - customise your rewards to work for you! Inclusion at Virgin Money Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don't think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We'd love to hear from you so get in touch with our friendly team at or Now the legal bit… If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.
Oct 22, 2021
Full time
Job Title:? ?Front End Senior Developer Business Unit: CIO, ?Digital Solutions?? Salary: Starting from £29,500 - £40,000 per annum DOE Location:? UK, Flexible Contract Type: ?Permanent?? The best we are is together. At Virgin Money, the freedom to be your true self means everything to us. It's about bringing as much of yourself to work as you?want and encouraging others to do the same.? We all want to be ourselves, whoever that is, wherever that is. That sense of?belonging is so important to us, we've made it a core part of our strategy. It's good for you, it's good for us and it's amazing for our?customers.? We want to share with you our amazing journey within the Online space and would love for you to?join us!? We're working hard to transform the way we work, to become more effective, inventive & engaging. Our goal is continual delivery of first?class services?to our customers & staff.? The need to be on the go at a click of a button has never been greater and it's up to us to make that happen when?it comes to Banking with us.? Our Front End Chapter is responsible for the creation and maintenance of a wide range of Web applications & services, both customer facing experiences and internal staff tooling. These cover the full range of customer types within the bank, including retail customers & business clients. Our Web systems are designed to be accessed via a number of platforms: Desktop, Mobile & Tablet. Day to day you'll: Assess & estimate new work requests Build and enhance features within projects, adding unit & automation tests for high code coverage Contribute to semantically versioned common code libraries Deploy applications using continuous integration & deployment systems Educate & inform more junior members of the team during pull requests Fix bugs & reduce tech debt across systems Generate new ideas for development approaches & architectural approaches Help improve, optimise & modernise our tech stack, with research into industry best practice To be brilliant you'll need to bring...? A proven track record in a developer role with sound knowledge and experience programming applications using Javascript or Typescript Previous development experience of single page Web applications using React or similar frameworks (e.g. Angular, Vue) Experience implementing and using UI state management patterns e.g (Redux, Zustand) An understanding of declarative routing patterns (e.g with React Router) Previous experience of library dependency management using NPM or similar. Knowledge of modern UI styling approaches using CSS, Sass or CSS-in-JSS solutions The ability to develop unit & integration tests using Javascript test frameworks, e.g. Jest, Enzyme, Jasmine Previous experience in communicating with Microservice REST APIs, and an understanding of Networking/HTTP protocols Experience using version control tooling & repositories, e.g. git, GitHub, Bitbucket Understanding of agile work tracking/ticketing software such as Jira, Azure Boards Practical examples of using best practice software development principles, e.g. DRY, KISS, SOLID Implementing defensive code for security considerations with front end software development Experience working within strictly Object Oriented or Functional Programming paradigms It's a bonus if you have the?knowledge and experience?below?but it's not?essential.. Automation testing solutions using Cypress Server caching state management solutions, e.g using SWR Monorepo & Micro FrontEnd solutions, e.g Lerna, Single Spa Implementing accessible interfaces complying with WCAG 2.1 (or newer) Defensive mitigations against OWASP top ten security risks Knowledge or experience of developing with the Microsoft Dynamics platform ?We really need you to have the skills and experience listed in the?"to be brilliant you'll need to bring"?section above, but the final section is?just our wish list, so please don't let that put you off applying, we'd love to hear from you!? RED HOT Rewards A generous holiday package and the option to buy more! Private Medical Insurance - with the option to extend to family members. Pension! A market leading pension - we'll top up your contributions too. Flexible benefits - customise your rewards to work for you! Inclusion at Virgin Money Inclusion is at the heart of everything we do here at Virgin Money. It's good for you, it's good for us and it's amazing for our customers. We know that great minds don't think alike, so we rely on your diverse thoughts, feelings, beliefs and backgrounds to be the best we can possibly be. Got any questions about this or need some support with your application? We'd love to hear from you so get in touch with our friendly team at or Now the legal bit… If we offer you a job and you accept, there are some checks we need to complete before you can start with us. This will include a credit and criminal record check, as well as providing 3 years' worth of satisfactory references.
Hays Specialist Recruitment Limited
Newcastle Upon Tyne, Tyne And Wear
BUSINESS ANALYST, DESIGN, SERVICE DESIGN, GOVERNMENT, PUBLIC SECTOR, GDS, AS IS, TO BE, FUNCTIONAL Business Analyst: Service Design Location: Home / Newcastle Duration: 6 months IR35: In scope Rate: £425 to £475 We are looking for a highly motivated, experienced consultant to provide Business Service Design and create functional requirements for a very large public sector engagement. Our client is a UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. We seek a Business Analyst with Business Design skills. Sought: Full end-to-end Service redesign Business Analysis Business Change Experience of mapping out 'as-is' and 'to-be' landscape and undertaking gap analysis Strong business process modelling skills. Eliciting user requirements Understand processes then pull together requirements Writing detailed functional requirements and pass to IT Target Operating Model creation Human centred decision making Customer journey Business Case Management System Transformation Nice to have: SharePoint Government / Public Sector experience BUSINESS ANALYST, DESIGN, SERVICE DESIGN, GOVERNMENT, PUBLIC SECTOR, GDS, AS IS, TO BE, FUNCTIONAL, REQUIREMENTS, SHAREPOINT Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Oct 22, 2021
Contractor
BUSINESS ANALYST, DESIGN, SERVICE DESIGN, GOVERNMENT, PUBLIC SECTOR, GDS, AS IS, TO BE, FUNCTIONAL Business Analyst: Service Design Location: Home / Newcastle Duration: 6 months IR35: In scope Rate: £425 to £475 We are looking for a highly motivated, experienced consultant to provide Business Service Design and create functional requirements for a very large public sector engagement. Our client is a UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. We seek a Business Analyst with Business Design skills. Sought: Full end-to-end Service redesign Business Analysis Business Change Experience of mapping out 'as-is' and 'to-be' landscape and undertaking gap analysis Strong business process modelling skills. Eliciting user requirements Understand processes then pull together requirements Writing detailed functional requirements and pass to IT Target Operating Model creation Human centred decision making Customer journey Business Case Management System Transformation Nice to have: SharePoint Government / Public Sector experience BUSINESS ANALYST, DESIGN, SERVICE DESIGN, GOVERNMENT, PUBLIC SECTOR, GDS, AS IS, TO BE, FUNCTIONAL, REQUIREMENTS, SHAREPOINT Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
In Technology Group Limited
Gateshead, Tyne And Wear
I am working on an exciting and one-off vacancy for my client based in Gateshead. Service Desk Analyst Gateshead - An option to work from home 2 days a week £20K We are looking for a keen and enthusiastic Service Desk Analyst to join a friendly team up and coming in the digital health sphere. This role is key for the team - you will assist in the delivery of a professional IT Service desk function, which will be the central hub for all requests for IT queries. Main Duties: Providing excellent customer experience whilst handling customers requests on the Service Desk Providing 1st Line Support to end users, Hardware and Software Escalating calls and tickets to 2nd Line when required This is a varied role so you will get chance to have your say in numerous projects to improve the IT service Tech Stack: PC hardware and Software Active Directory Windows Desktop OS Basic Network troubleshooting Above all else, we are looking for someone who is going to fit in the team and lead the start of the Service Desk - proactivity, keenness and enthusiasm is key. If this opportunity sounds like something you are looking for - then please apply as soon as possible, we will be in touch with more information. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Oct 22, 2021
Full time
I am working on an exciting and one-off vacancy for my client based in Gateshead. Service Desk Analyst Gateshead - An option to work from home 2 days a week £20K We are looking for a keen and enthusiastic Service Desk Analyst to join a friendly team up and coming in the digital health sphere. This role is key for the team - you will assist in the delivery of a professional IT Service desk function, which will be the central hub for all requests for IT queries. Main Duties: Providing excellent customer experience whilst handling customers requests on the Service Desk Providing 1st Line Support to end users, Hardware and Software Escalating calls and tickets to 2nd Line when required This is a varied role so you will get chance to have your say in numerous projects to improve the IT service Tech Stack: PC hardware and Software Active Directory Windows Desktop OS Basic Network troubleshooting Above all else, we are looking for someone who is going to fit in the team and lead the start of the Service Desk - proactivity, keenness and enthusiasm is key. If this opportunity sounds like something you are looking for - then please apply as soon as possible, we will be in touch with more information. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
FPSG's Client are going from strength to strength with further expansion plans requiring the Day Rate Contract hire of an Infrastructure & Server Manager working in a Windows and Linux environment. This key role will see you responsible for coordinating the delivery of the IT infrastructure & user experience services to all employees, contractors and guests when on-site in the North East of England, near Newcastle-Upon-Tyne. Responsibilities: Liaise with Global/Enterprise applications and Infrastructure services team ensuring successful delivery of the site's infrastructure, server management, BackUp and Disaster Recovery services plus business support as required. Coordinating efforts between global infrastructure teams and local resources (either Deskside Support, Service Desk engineers, or 3rd party vendors) to ensure IT related issues resolved in time and within user's expectations. Ensure that processes are defined and well applied for Incident Management, Change Management, Problem and Capacity Management. Support Data Centre Upgrades and New Server Provisioning to Integrate applications into the Group and improve network resilience plus security. Manage Active directories, SCCM provisioning, machine imaging and security patching. Manage 3rd party local service providers that are responsible for infrastructure support & Services. Proactively monitor & review current infrastructure services and propose solutions to increase service level, performance and user experience as required. Work in close cooperation with global Infrastructure & User Experience team to be aligned on overall strategy and delivery of services. Be an escalation point for user complaints and issues for the site related IT Infrastructure. When required, assist Service Desk or act as Deskside engineer on issues that requires immediate attention or when working with VIP person. Capable of creating and developing reports to support business process change and new initiatives. Ensure the local deskside engineers are aligned with global strategy, know how service should be provided and have access to the tools, knowledge and images required to perform their roles. For some unpredicted or new activities, related to infrastructure & User Experience, act as local key contact person and coordinate everyone efforts (or even perform necessary activities, as required on local site). The role requires meticulous attention to detail and for all work to be conducted and documented in accordance with company Policies, Procedures and Standard Operating Procedures (SOP's). Role requires flexibility around working hours where Infrastructure Upgrades with potential to affect Network Performance or Availability need to be conducted outside of normal office hours. Familiarity with management of IT Infrastructure and generating compliance documentation in a heavily regulated environment. Skills & Experience needed: Experience with Windows and Linux platforms. Good SQL skills. Expertise in Microsoft Active Directory and Domains. Hyper-V/VMware Virtual Environments; Networking/TCPIP. Knowledge of Firewalls, IT Security and AV. Next Steps: If you are becoming available and can START NO LATER THAN 1st NOVEMBER 2021, commiting to an initial 6 month contract, then please apply immediately. We will move through a priority interview process and get you on-boarded ahead of the start date required. Day rates offered will reflect experience and matches to the skills required. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Oct 22, 2021
Contractor
FPSG's Client are going from strength to strength with further expansion plans requiring the Day Rate Contract hire of an Infrastructure & Server Manager working in a Windows and Linux environment. This key role will see you responsible for coordinating the delivery of the IT infrastructure & user experience services to all employees, contractors and guests when on-site in the North East of England, near Newcastle-Upon-Tyne. Responsibilities: Liaise with Global/Enterprise applications and Infrastructure services team ensuring successful delivery of the site's infrastructure, server management, BackUp and Disaster Recovery services plus business support as required. Coordinating efforts between global infrastructure teams and local resources (either Deskside Support, Service Desk engineers, or 3rd party vendors) to ensure IT related issues resolved in time and within user's expectations. Ensure that processes are defined and well applied for Incident Management, Change Management, Problem and Capacity Management. Support Data Centre Upgrades and New Server Provisioning to Integrate applications into the Group and improve network resilience plus security. Manage Active directories, SCCM provisioning, machine imaging and security patching. Manage 3rd party local service providers that are responsible for infrastructure support & Services. Proactively monitor & review current infrastructure services and propose solutions to increase service level, performance and user experience as required. Work in close cooperation with global Infrastructure & User Experience team to be aligned on overall strategy and delivery of services. Be an escalation point for user complaints and issues for the site related IT Infrastructure. When required, assist Service Desk or act as Deskside engineer on issues that requires immediate attention or when working with VIP person. Capable of creating and developing reports to support business process change and new initiatives. Ensure the local deskside engineers are aligned with global strategy, know how service should be provided and have access to the tools, knowledge and images required to perform their roles. For some unpredicted or new activities, related to infrastructure & User Experience, act as local key contact person and coordinate everyone efforts (or even perform necessary activities, as required on local site). The role requires meticulous attention to detail and for all work to be conducted and documented in accordance with company Policies, Procedures and Standard Operating Procedures (SOP's). Role requires flexibility around working hours where Infrastructure Upgrades with potential to affect Network Performance or Availability need to be conducted outside of normal office hours. Familiarity with management of IT Infrastructure and generating compliance documentation in a heavily regulated environment. Skills & Experience needed: Experience with Windows and Linux platforms. Good SQL skills. Expertise in Microsoft Active Directory and Domains. Hyper-V/VMware Virtual Environments; Networking/TCPIP. Knowledge of Firewalls, IT Security and AV. Next Steps: If you are becoming available and can START NO LATER THAN 1st NOVEMBER 2021, commiting to an initial 6 month contract, then please apply immediately. We will move through a priority interview process and get you on-boarded ahead of the start date required. Day rates offered will reflect experience and matches to the skills required. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Our leading power and construction client are seeking a Senior Project Purchaser to work on a permanent basisCandidate must have experience in the construction industrySALARY IS DEPENDANT ON EXPERIENCEDuties & Experience:Purchasing and negotiating best buyVendor managementMeasuring and driving complianceCreating and monitoring KPI'sImplement strategies, lead organisational change managementRisk assessment carried out on all large purchasingLead and agree contract terms and conditionsDeveloping relationships with internal and external stakeholdersUpdate, administrate and manage Supplier Management database and SAP vendor databaseSubcontractor management and developmentLead internal purchasing related projects, initiatives and processesManage, create and control analytical databaseAnalyses, benchmarks and polices purchasing costsLead framework agreementsLead RFQ process for multiple bidsLead internal meetings providing data to support objectivesManage Supplier Performance ScoringUpdating Managers Tool Sets with all the spend data, savings and other information required from various systemsLog, drive and track savings at tender and execution stagesManage supplier documents (qualification and quality)Audit and vet subcontracts and suppliersExperience Required:Implementing and leading processes is important to achieve objectivesExperienced in leading and managing changeSkilled and highly competent dealing with IT systems and Microsoft OfficeGood business acumen and a strong awareness of how a large corporate functional organisation operatesPurchasing experience with a good a business management understandingYou will be expected to demonstrate excellent written and verbal communication skills, communicating clearly with internal users and to express the needs and requirements with external suppliersGood negotiating, influencing and effective communication skills are requiredKey SkillsExcellent organisational and communication skillsBuilding strong relationships with key stakeholdersGood knowledge of construction industryGood project management knowledge or experienceEffective communicating and negotiating skills to achieve resultsVery good communications skills over the phone and leading conference callsSubcontractor (Electrical / Mechanical) purchasing experienceProactive approach and self-aware learner is essentialGood overall business knowledgeOur power and construction client are seeking a Senior Project Purchaser to work on a 12 month rolling contract. Location of person can be flexibleDuties & Experience:Purchasing and negotiating best buyVendor managementMeasuring and driving complianceCreating and monitoring KPI'sImplement strategies, lead organisational change managementRisk assessment carried out on all large purchasingLead and agree contract terms and conditionsDeveloping relationships with internal and external stakeholdersUpdate, administrate and manage Supplier Management database and SAP vendor databaseSubcontractor management and developmentLead internal purchasing related projects, initiatives and processesManage, create and control analytical databaseAnalyses, benchmarks and polices purchasing costsLead framework agreementsLead RFQ process for multiple bidsLead internal meetings providing data to support objectivesManage Supplier Performance ScoringUpdating Managers Tool Sets with all the spend data, savings and other information required from various systemsLog, drive and track savings at tender and execution stagesManage supplier documents (qualification and quality)Audit and vet subcontracts and suppliersExperience Required:Implementing and leading processes is important to achieve objectivesExperienced in leading and managing changeSkilled and highly competent dealing with IT systems and Microsoft OfficeGood business acumen and a strong awareness of how a large corporate functional organisation operatesPurchasing experience with a good a business management understandingYou will be expected to demonstrate excellent written and verbal communication skills, communicating clearly with internal users and to express the needs and requirements with external suppliersGood negotiating, influencing and effective communication skills are requiredKey SkillsExcellent organisational and communication skillsBuilding strong relationships with key stakeholdersGood knowledge of construction industryGood project management knowledge or experienceEffective communicating and negotiating skills to achieve resultsVery good communications skills over the phone and leading conference callsSubcontractor (Electrical / Mechanical) purchasing experienceProactive approach and self-aware learner is essentialGood overall business knowledgeWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Oct 22, 2021
Full time
Our leading power and construction client are seeking a Senior Project Purchaser to work on a permanent basisCandidate must have experience in the construction industrySALARY IS DEPENDANT ON EXPERIENCEDuties & Experience:Purchasing and negotiating best buyVendor managementMeasuring and driving complianceCreating and monitoring KPI'sImplement strategies, lead organisational change managementRisk assessment carried out on all large purchasingLead and agree contract terms and conditionsDeveloping relationships with internal and external stakeholdersUpdate, administrate and manage Supplier Management database and SAP vendor databaseSubcontractor management and developmentLead internal purchasing related projects, initiatives and processesManage, create and control analytical databaseAnalyses, benchmarks and polices purchasing costsLead framework agreementsLead RFQ process for multiple bidsLead internal meetings providing data to support objectivesManage Supplier Performance ScoringUpdating Managers Tool Sets with all the spend data, savings and other information required from various systemsLog, drive and track savings at tender and execution stagesManage supplier documents (qualification and quality)Audit and vet subcontracts and suppliersExperience Required:Implementing and leading processes is important to achieve objectivesExperienced in leading and managing changeSkilled and highly competent dealing with IT systems and Microsoft OfficeGood business acumen and a strong awareness of how a large corporate functional organisation operatesPurchasing experience with a good a business management understandingYou will be expected to demonstrate excellent written and verbal communication skills, communicating clearly with internal users and to express the needs and requirements with external suppliersGood negotiating, influencing and effective communication skills are requiredKey SkillsExcellent organisational and communication skillsBuilding strong relationships with key stakeholdersGood knowledge of construction industryGood project management knowledge or experienceEffective communicating and negotiating skills to achieve resultsVery good communications skills over the phone and leading conference callsSubcontractor (Electrical / Mechanical) purchasing experienceProactive approach and self-aware learner is essentialGood overall business knowledgeOur power and construction client are seeking a Senior Project Purchaser to work on a 12 month rolling contract. Location of person can be flexibleDuties & Experience:Purchasing and negotiating best buyVendor managementMeasuring and driving complianceCreating and monitoring KPI'sImplement strategies, lead organisational change managementRisk assessment carried out on all large purchasingLead and agree contract terms and conditionsDeveloping relationships with internal and external stakeholdersUpdate, administrate and manage Supplier Management database and SAP vendor databaseSubcontractor management and developmentLead internal purchasing related projects, initiatives and processesManage, create and control analytical databaseAnalyses, benchmarks and polices purchasing costsLead framework agreementsLead RFQ process for multiple bidsLead internal meetings providing data to support objectivesManage Supplier Performance ScoringUpdating Managers Tool Sets with all the spend data, savings and other information required from various systemsLog, drive and track savings at tender and execution stagesManage supplier documents (qualification and quality)Audit and vet subcontracts and suppliersExperience Required:Implementing and leading processes is important to achieve objectivesExperienced in leading and managing changeSkilled and highly competent dealing with IT systems and Microsoft OfficeGood business acumen and a strong awareness of how a large corporate functional organisation operatesPurchasing experience with a good a business management understandingYou will be expected to demonstrate excellent written and verbal communication skills, communicating clearly with internal users and to express the needs and requirements with external suppliersGood negotiating, influencing and effective communication skills are requiredKey SkillsExcellent organisational and communication skillsBuilding strong relationships with key stakeholdersGood knowledge of construction industryGood project management knowledge or experienceEffective communicating and negotiating skills to achieve resultsVery good communications skills over the phone and leading conference callsSubcontractor (Electrical / Mechanical) purchasing experienceProactive approach and self-aware learner is essentialGood overall business knowledgeWith over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Phoenix Security UK
Newcastle Upon Tyne, Tyne And Wear
*Full time permanent Multi Disciplined Security Systems Engineer to work within the North East and surrounding areas*Multi Disciplined Security Systems EngineerNorth East and Surrounding AreasFull Time & Permanent£26,000 - £30,000 per annum (depending on experience)Over Time & On Call Salary availableWe are a highly successful supplier & installer of Electronic Security Systems to construction and commercial clients. You will need to have strong product knowledge that encompasses installation, commissioning, maintenance of Intruder, Fire, Analogue CCTV, IP CCTV, and Access Control.This is a fantastic opportunity for a career minded engineer who has the ambition and drive to succeed within a progressive organisation. 3 years' Security Systems installation experience and a driving licence are essential. A CSCS/ECS card, knowledge of IP CCTV and knowledge of network systems would be preferred but not essential. A company vehicle, laptop and mobile phone will be provided.Basic Salary £26k-30k depending on experience. Overtime and on call rota available.Expected start date: 01/11/2021Job Types: Full-time, PermanentSalary: £26,000.00-£30,000.00 per yearBenefits:* Company carSchedule:* Day shift* Monday to Friday* OvertimeLicence/Certification:* CSCS (preferred)* Driving Licence (preferred)Work remotely:* No
Oct 22, 2021
Full time
*Full time permanent Multi Disciplined Security Systems Engineer to work within the North East and surrounding areas*Multi Disciplined Security Systems EngineerNorth East and Surrounding AreasFull Time & Permanent£26,000 - £30,000 per annum (depending on experience)Over Time & On Call Salary availableWe are a highly successful supplier & installer of Electronic Security Systems to construction and commercial clients. You will need to have strong product knowledge that encompasses installation, commissioning, maintenance of Intruder, Fire, Analogue CCTV, IP CCTV, and Access Control.This is a fantastic opportunity for a career minded engineer who has the ambition and drive to succeed within a progressive organisation. 3 years' Security Systems installation experience and a driving licence are essential. A CSCS/ECS card, knowledge of IP CCTV and knowledge of network systems would be preferred but not essential. A company vehicle, laptop and mobile phone will be provided.Basic Salary £26k-30k depending on experience. Overtime and on call rota available.Expected start date: 01/11/2021Job Types: Full-time, PermanentSalary: £26,000.00-£30,000.00 per yearBenefits:* Company carSchedule:* Day shift* Monday to Friday* OvertimeLicence/Certification:* CSCS (preferred)* Driving Licence (preferred)Work remotely:* No
About EmployerKerridge Commercial Systems is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant, and Retail industry sectors, addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' showrooms and warehouses.Brief overview of the roleAre you a great problem-solver with IT skills? Want to gain a qualification in the ever-growing IT industry, whilst working for a market leader, AND earning a substantial salary? Remit Training is delighted to be recruiting on behalf of KCS for 4 driven and proactive individuals, to embark on our Digital Support Technician Apprenticeship.Position TypeApprenticeshipSalary£15,000 AnnuallyWorking WeekShifts: 8:00am - 16:30pm or 9:30am - 18:00pmPositions availableDigital Support Technician (Level 3)Vacancy descriptionDigital Service Support Technician Apprenticeship - Level 3Kerridge Commercial Systems£15,000 p.a.NE11 0HFRoles/Responsibilities:• Support customers with problems and queries relating to the KCS application software• Accurately resolve problems using investigative and analytical skills• Pro-actively taking ownership of a wide variety of calls and problems• Ensuring all calls are dealt with efficiently and promptly in accordance with the Service Level Agreement• Managing, prioritising, and progressing their adopted calls, in particular• Using the call logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken• Continually and pro-actively acquiring and retaining knowledge of KCS products and systems• Alerting Senior Application Support Consultants, Team Leaders and Application Support Manager as necessary regarding any sensitive customer issues• Following and applying the standard Commercial Software Support Procedures and PracticesBenefits:• Annual bonus• 20 days holiday + 8 bank holidays• Quarterly MAD (Make a Difference) awardsRequirements and prospectsQualifications RequiredGCSEs in Maths and EnglishSkills Required• Be able to investigate unfamiliar problems and generate effective solutions in a systematic and logical manner• Have excellent customer care and strong interpersonal skills• Be adaptable and work as an effective member of a team• Be organised and manage own workload efficiently• Maintain a professional standard of communication at all levels• Work conscientiously and use initiative• Be calm under pressure and manage stressful situationsPersonal Qualities• Attention to detail• Customer service focused• Driven, proactive, and motivated• Good problem-solving skillsTraining to be ProvidedA Digital Applications Technician helps their organisation and its internal users to maximise the use of digital technologies and adapt to and exploit changes in technology to meet organisation objectives and maximise productivity ensure effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectivesA Digital Service Technician supports the external customers and clients of their organisation through a wide variety of digital channels, to help them access and receive services, to coach and support them in their use of the digital systems; to support them to complete and submit information remotely and to diagnose and resolve their problems in relation to their access to and use of the digital technologiesFuture ProspectsThere are great future prospects with Kerridge Commercial Systems. To understand what it is like to work for KCS, visit InformationCan you commute to the location?
Oct 22, 2021
Full time
About EmployerKerridge Commercial Systems is a market leader in the development and provision of trading and financial software environments for specialist Distribution, Wholesale, Merchant, and Retail industry sectors, addressing single or multi-branch operations, as well as catering for organisations with 'point-of-sale' showrooms and warehouses.Brief overview of the roleAre you a great problem-solver with IT skills? Want to gain a qualification in the ever-growing IT industry, whilst working for a market leader, AND earning a substantial salary? Remit Training is delighted to be recruiting on behalf of KCS for 4 driven and proactive individuals, to embark on our Digital Support Technician Apprenticeship.Position TypeApprenticeshipSalary£15,000 AnnuallyWorking WeekShifts: 8:00am - 16:30pm or 9:30am - 18:00pmPositions availableDigital Support Technician (Level 3)Vacancy descriptionDigital Service Support Technician Apprenticeship - Level 3Kerridge Commercial Systems£15,000 p.a.NE11 0HFRoles/Responsibilities:• Support customers with problems and queries relating to the KCS application software• Accurately resolve problems using investigative and analytical skills• Pro-actively taking ownership of a wide variety of calls and problems• Ensuring all calls are dealt with efficiently and promptly in accordance with the Service Level Agreement• Managing, prioritising, and progressing their adopted calls, in particular• Using the call logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken• Continually and pro-actively acquiring and retaining knowledge of KCS products and systems• Alerting Senior Application Support Consultants, Team Leaders and Application Support Manager as necessary regarding any sensitive customer issues• Following and applying the standard Commercial Software Support Procedures and PracticesBenefits:• Annual bonus• 20 days holiday + 8 bank holidays• Quarterly MAD (Make a Difference) awardsRequirements and prospectsQualifications RequiredGCSEs in Maths and EnglishSkills Required• Be able to investigate unfamiliar problems and generate effective solutions in a systematic and logical manner• Have excellent customer care and strong interpersonal skills• Be adaptable and work as an effective member of a team• Be organised and manage own workload efficiently• Maintain a professional standard of communication at all levels• Work conscientiously and use initiative• Be calm under pressure and manage stressful situationsPersonal Qualities• Attention to detail• Customer service focused• Driven, proactive, and motivated• Good problem-solving skillsTraining to be ProvidedA Digital Applications Technician helps their organisation and its internal users to maximise the use of digital technologies and adapt to and exploit changes in technology to meet organisation objectives and maximise productivity ensure effective use of digital office technologies, productivity software, digital communications, including collaborative technologies, and digital information systems to achieve objectivesA Digital Service Technician supports the external customers and clients of their organisation through a wide variety of digital channels, to help them access and receive services, to coach and support them in their use of the digital systems; to support them to complete and submit information remotely and to diagnose and resolve their problems in relation to their access to and use of the digital technologiesFuture ProspectsThere are great future prospects with Kerridge Commercial Systems. To understand what it is like to work for KCS, visit InformationCan you commute to the location?
About us Due to rapid growth, we are now recruiting a 1st Line Desktop Support Technician to support the Group At Vertu Motors, our IT team aims "To provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience". The working hours are 37.5 hours per week; 9.00am - 17.30pm Monday to Friday. About the Role Irrespective of the role, the "non-negotiables" for any of our colleagues are, Drive, Character, Attitude, Energy and Talent. Relevant IT experience is important to us, as can be seen by the responsibilities of the role, but is not sufficient on its own as you will need to demonstrate that you have used those attributes to achieve your goals in the past. In addition to this you will also need to be self-motivated and passionate about what you do. About You You will be experienced with the following skills: A very good working knowledge of PCs, Microsoft operating systems including both desktop and server environments, popular windows applications, Networks, and E-mail. A working knowledge of the following: - Active Directory/Domain Environments - Microsoft Outlook / POP3 / Exchange email systems - Anti-virus software, monitoring and email security platforms - Networking (LAN/WAN, TCP/IP, VPN Access etc) - Internet access and restrictions, set-up, trouble shooting, reporting. - Remote support tools including Remote Desktop, VNC applications - Printers, scanners, wireless network devices - Microsoft Office Applications including Office 365 - An understanding of motor retail manufacturer systems & interfaces would be desirable - Knowledge of IP telephone and SIP would be advantageous - Ability to remotely diagnose IT problems, and resolve through talking the user through the fix, or using remote desktop tools to resolve. - Excellent communication and interpersonal skills - A polite and friendly telephone manner - Ability to work under pressure, and diffuse confrontational situations - Good organisational skills - A willingness to learn and work within a team What you can expect We believe that to succeed and be the best motor retailer in the UK we need to have the best people working for us. Creating an environment in which colleagues can excel and achieve their aspirations is one of our core philosophies. Once you are employed by us you can look forward to ongoing training opportunities and long-term career progression, alongside our share incentive plan, colleague discounts on a wide range of products and services and pension scheme. We will always be happy to listen to your ideas and discuss your development with you regularly. If you are interested in joining the most progressive team in the industry please apply now!
Oct 22, 2021
Full time
About us Due to rapid growth, we are now recruiting a 1st Line Desktop Support Technician to support the Group At Vertu Motors, our IT team aims "To provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience". The working hours are 37.5 hours per week; 9.00am - 17.30pm Monday to Friday. About the Role Irrespective of the role, the "non-negotiables" for any of our colleagues are, Drive, Character, Attitude, Energy and Talent. Relevant IT experience is important to us, as can be seen by the responsibilities of the role, but is not sufficient on its own as you will need to demonstrate that you have used those attributes to achieve your goals in the past. In addition to this you will also need to be self-motivated and passionate about what you do. About You You will be experienced with the following skills: A very good working knowledge of PCs, Microsoft operating systems including both desktop and server environments, popular windows applications, Networks, and E-mail. A working knowledge of the following: - Active Directory/Domain Environments - Microsoft Outlook / POP3 / Exchange email systems - Anti-virus software, monitoring and email security platforms - Networking (LAN/WAN, TCP/IP, VPN Access etc) - Internet access and restrictions, set-up, trouble shooting, reporting. - Remote support tools including Remote Desktop, VNC applications - Printers, scanners, wireless network devices - Microsoft Office Applications including Office 365 - An understanding of motor retail manufacturer systems & interfaces would be desirable - Knowledge of IP telephone and SIP would be advantageous - Ability to remotely diagnose IT problems, and resolve through talking the user through the fix, or using remote desktop tools to resolve. - Excellent communication and interpersonal skills - A polite and friendly telephone manner - Ability to work under pressure, and diffuse confrontational situations - Good organisational skills - A willingness to learn and work within a team What you can expect We believe that to succeed and be the best motor retailer in the UK we need to have the best people working for us. Creating an environment in which colleagues can excel and achieve their aspirations is one of our core philosophies. Once you are employed by us you can look forward to ongoing training opportunities and long-term career progression, alongside our share incentive plan, colleague discounts on a wide range of products and services and pension scheme. We will always be happy to listen to your ideas and discuss your development with you regularly. If you are interested in joining the most progressive team in the industry please apply now!
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
Business Intelligence & Data Manager - Strategy & Leadership Remote based £55,000 - £70,000 per annum + fantastic benefits package An international organisation who leads the way in their field have an unbelievable opportunity, for a passionate data professional to join their business and lead the way for their future data strategy. With a rewarding environment, supplemented with a real sense of purpose, this organisations work benefits thousands of their client base and there is a sense of quality to the work; which really takes precedent over quantity. You will lead an already established team with end-to-end Business Intelligence expertise, from Data Warehouse Design, through to ETL and Dashboard Development. The mission of the team is to ensue data is accessible and digestible to all, not just series upon series of pie charts and unusual animations. The ideal candidate will have come through the ranks, from a developer level, through to senior/team lead or even management. It's important that you are technically strong to support elements of the BI cycle development and also, to maintain credibility in front of the team. To be considered, we're looking for: A passion for data: from capture through to provision to spearhead decision making and provide insight A natural leader with an ability to influence Come from an extended background in Data and Business Intelligence
Oct 22, 2021
Full time
Business Intelligence & Data Manager - Strategy & Leadership Remote based £55,000 - £70,000 per annum + fantastic benefits package An international organisation who leads the way in their field have an unbelievable opportunity, for a passionate data professional to join their business and lead the way for their future data strategy. With a rewarding environment, supplemented with a real sense of purpose, this organisations work benefits thousands of their client base and there is a sense of quality to the work; which really takes precedent over quantity. You will lead an already established team with end-to-end Business Intelligence expertise, from Data Warehouse Design, through to ETL and Dashboard Development. The mission of the team is to ensue data is accessible and digestible to all, not just series upon series of pie charts and unusual animations. The ideal candidate will have come through the ranks, from a developer level, through to senior/team lead or even management. It's important that you are technically strong to support elements of the BI cycle development and also, to maintain credibility in front of the team. To be considered, we're looking for: A passion for data: from capture through to provision to spearhead decision making and provide insight A natural leader with an ability to influence Come from an extended background in Data and Business Intelligence
The Company National services business is looking to expand its Information Security capabilities by recruiting an Information Security Analyst, who will have the opportunity to undertake a broad and varied role in what is an exceptional opportunity to develop their career in the field. The Role Reporting directly into the Information Security Manager (ISM), your role will be to work directly with the technical teams, focusing on compliance and technical solutions. You will help manage the security of information and IT systems across all the group businesses and ensure that policies are documented and communicated to all staff. In addition you will assist the ISM in developing processes and procedures within the I.T. department to ensure that Information Security is a central consideration. Specifically you will: Work on the development of all IT and Information Security Policies, processes and procedures Assist ISM with internal and external security audits Scope and schedule external security penetration tests for both applications and infrastructure with follow up plans to address any weaknesses identified. Assist in raising awareness of Information Security throughout the business via: Training & Awareness Sessions Regular Communication Audit and Review Knowledge of risk assessment methods and technologies. Assist in maintaining the IT Risk Register, ensuring that all information security risks are documented and put in place mitigation plans to address these risks. Monitor security alerts in order to identify and prevent potential cyber security incidents (SIEM, IPS, AV). Assist with internal Vulnerability Assessments and Penetration Tests Advise and assist in security Incidents, maintaining a log of activity, proactively communicating progress and ensuring that any customer or personal data loss is minimised. Where there is a risk with customer / personal data ensuring that agreed communication policies are adhered to. Maintain an awareness of all associated regulation and legislation. Sit on the Change Advisory Board (CAB) when required and will need to challenge any changes that may have an adverse impact on the Security of the group's infrastructure. Understanding of industry legislation, security frameworks (ISO27001, Cyber Essentials, NIST, PCI DSS), data protection and regulatory compliance. Stay abreast of development of Information Security technologies and services and advise on the implementation of these within the business. Liaise with third party suppliers ensuring that they are aware of our policies and procedures The Requirements With at least 1-2 years within information security, working on technical and/or compliance solutions, you will possess broad technical IT experience and have the ability to develop, document and disseminate policies and procedures through training. With strong written communication skills, you will also have a meticulous and tenacious approach to enforcement of Information Security.
Oct 22, 2021
Full time
The Company National services business is looking to expand its Information Security capabilities by recruiting an Information Security Analyst, who will have the opportunity to undertake a broad and varied role in what is an exceptional opportunity to develop their career in the field. The Role Reporting directly into the Information Security Manager (ISM), your role will be to work directly with the technical teams, focusing on compliance and technical solutions. You will help manage the security of information and IT systems across all the group businesses and ensure that policies are documented and communicated to all staff. In addition you will assist the ISM in developing processes and procedures within the I.T. department to ensure that Information Security is a central consideration. Specifically you will: Work on the development of all IT and Information Security Policies, processes and procedures Assist ISM with internal and external security audits Scope and schedule external security penetration tests for both applications and infrastructure with follow up plans to address any weaknesses identified. Assist in raising awareness of Information Security throughout the business via: Training & Awareness Sessions Regular Communication Audit and Review Knowledge of risk assessment methods and technologies. Assist in maintaining the IT Risk Register, ensuring that all information security risks are documented and put in place mitigation plans to address these risks. Monitor security alerts in order to identify and prevent potential cyber security incidents (SIEM, IPS, AV). Assist with internal Vulnerability Assessments and Penetration Tests Advise and assist in security Incidents, maintaining a log of activity, proactively communicating progress and ensuring that any customer or personal data loss is minimised. Where there is a risk with customer / personal data ensuring that agreed communication policies are adhered to. Maintain an awareness of all associated regulation and legislation. Sit on the Change Advisory Board (CAB) when required and will need to challenge any changes that may have an adverse impact on the Security of the group's infrastructure. Understanding of industry legislation, security frameworks (ISO27001, Cyber Essentials, NIST, PCI DSS), data protection and regulatory compliance. Stay abreast of development of Information Security technologies and services and advise on the implementation of these within the business. Liaise with third party suppliers ensuring that they are aware of our policies and procedures The Requirements With at least 1-2 years within information security, working on technical and/or compliance solutions, you will possess broad technical IT experience and have the ability to develop, document and disseminate policies and procedures through training. With strong written communication skills, you will also have a meticulous and tenacious approach to enforcement of Information Security.
Reed Technology
Newcastle Upon Tyne, Tyne And Wear
Senior Backend Developer - Java / Node.js - 100% remote! I am currently recruiting on behalf of one Britain's biggest businesses, and they are looking for a Senior Backend Developer to join an agile development team. This company are a large and well-known company who operate both nationally and locally. They are a trusted brand and each month they attract bigger audiences than Twitter and Instagram! This role will suit someone with heavy backend experience and an interest in working across multiple products and making sure they are correctly integrated. You will have experience working collaboratively within a web development team with a non-hierarchical structure, be self-directed and happy to work on your own initiative. The tech stack is Amazon Web Services with tools developed in Java that integrates with third parties for specialist needs. Their supporting services are built with the appropriate tool as decided by the team. As some examples, they have services in Node.js and Java running on AWS technologies such as Kinesis, AWS Lambda, DynamoDB and ECS. They are strong believers in DevOps principles and infrastructure as code, and are continuously trying to improve in that direction. Skills: Java or Node.js Experience with observability (Splunk, Elastic Observability, Sentry, New Relic, etc) Relational databases (PostgreSQL, MySQL, etc) Non-relational databases (MongoDB, DynamoDB, Redis, CouchDB, etc) Modern web microservice architecture (GraphQL, Restful API, etc) Modern integration and communication with streams (Kafka, AWS SQS, AWS Kinesis, RabbitMQ, etc) Modern Serverless Cloud platforms: AWS Lambda, AWS AppSync, Firebase Functions, etc) CI/CD Tools (Github Action, Bitbucket Pipelines, GitLab CI/CD, etc) Infrastructure as Code (AWS Cloudformation, Ansible, Terraform) Agile Teams management (Scrum, Kanban, etc) - highly desirable. Please note this role is only open to applicants living in the UK and we are unable to offer sponsorship. Salary for this role is up to £80K DOE. The role will be 100% home based and other benefits include 25 days holiday, healthcare / dental plan, pension, free wellbeing apps and coaching support. To apply for this role please send your CV
Oct 22, 2021
Full time
Senior Backend Developer - Java / Node.js - 100% remote! I am currently recruiting on behalf of one Britain's biggest businesses, and they are looking for a Senior Backend Developer to join an agile development team. This company are a large and well-known company who operate both nationally and locally. They are a trusted brand and each month they attract bigger audiences than Twitter and Instagram! This role will suit someone with heavy backend experience and an interest in working across multiple products and making sure they are correctly integrated. You will have experience working collaboratively within a web development team with a non-hierarchical structure, be self-directed and happy to work on your own initiative. The tech stack is Amazon Web Services with tools developed in Java that integrates with third parties for specialist needs. Their supporting services are built with the appropriate tool as decided by the team. As some examples, they have services in Node.js and Java running on AWS technologies such as Kinesis, AWS Lambda, DynamoDB and ECS. They are strong believers in DevOps principles and infrastructure as code, and are continuously trying to improve in that direction. Skills: Java or Node.js Experience with observability (Splunk, Elastic Observability, Sentry, New Relic, etc) Relational databases (PostgreSQL, MySQL, etc) Non-relational databases (MongoDB, DynamoDB, Redis, CouchDB, etc) Modern web microservice architecture (GraphQL, Restful API, etc) Modern integration and communication with streams (Kafka, AWS SQS, AWS Kinesis, RabbitMQ, etc) Modern Serverless Cloud platforms: AWS Lambda, AWS AppSync, Firebase Functions, etc) CI/CD Tools (Github Action, Bitbucket Pipelines, GitLab CI/CD, etc) Infrastructure as Code (AWS Cloudformation, Ansible, Terraform) Agile Teams management (Scrum, Kanban, etc) - highly desirable. Please note this role is only open to applicants living in the UK and we are unable to offer sponsorship. Salary for this role is up to £80K DOE. The role will be 100% home based and other benefits include 25 days holiday, healthcare / dental plan, pension, free wellbeing apps and coaching support. To apply for this role please send your CV
Nigel Frank International
Newcastle Upon Tyne, Tyne And Wear
Senior Data Engineer - up to £55,000 My client are developing a Data Warehouse platform on SQL Server 2017, hosted in Azure. They currently use Qliksense as their reporting tool and the idea is to bring in data from a few different sources, primarily Salesforce, to enable reporting for stakeholders in the business. Reporting is largely done by a dedicated Data Analyst in the team, and this person will responsible for the development of the Data Warehouse, reporting into the BI Manger. You must have at least 2 years knowledge of: Strong SQL background SSRS, SSIS ETL Data warehouse development My client work across multiple companies within the group and with this benefit for a range of extras including regular incentives and promotions. My client is centrally located near Newcastle Central Station so very accessible by Bus, Metro, Mainline rail and car. Salary on offer is highly competitive between £40,000 to £55,000, plus benefits such as pension, 25 days' holiday. If you're interested in a new move in your BI development career, please contact Cameron Spencer directly.
Oct 22, 2021
Full time
Senior Data Engineer - up to £55,000 My client are developing a Data Warehouse platform on SQL Server 2017, hosted in Azure. They currently use Qliksense as their reporting tool and the idea is to bring in data from a few different sources, primarily Salesforce, to enable reporting for stakeholders in the business. Reporting is largely done by a dedicated Data Analyst in the team, and this person will responsible for the development of the Data Warehouse, reporting into the BI Manger. You must have at least 2 years knowledge of: Strong SQL background SSRS, SSIS ETL Data warehouse development My client work across multiple companies within the group and with this benefit for a range of extras including regular incentives and promotions. My client is centrally located near Newcastle Central Station so very accessible by Bus, Metro, Mainline rail and car. Salary on offer is highly competitive between £40,000 to £55,000, plus benefits such as pension, 25 days' holiday. If you're interested in a new move in your BI development career, please contact Cameron Spencer directly.
Nigel Frank International
Newcastle Upon Tyne, Tyne And Wear
Senior Business Intelligence Developer - Newcastle Are you talented Business Intelligence Developer looking for a new exciting opportunity to join global, results-driven team of passionate IT professionals? You will have an opportunity to work in an innovative and growing company with more than 20 offices around the world. The Role ETL and Data Warehouse development an maintenance on SQL Server Bringing in data from various sources to enable reporting for stakeholders Set up report and notification system, which measures and monitors business KPIs Scope, plan and manage business projects Identify and implement improvements to data systems Technical Skill-Set SSIS SSRS ETL Data Warehouse Culture Flexible Technology- driven Diverse team Passionate People orientated Fast-paced Benefits Package Base salary - £45,000 to £50,000 p/a Bonus (5-10%) Pension - standard Holidays - 25 day's holiday + Bank Holidays + Christmas shutdown Incentives and Nights Out Plus much more Other Flexible working hours 3 days in the Newcastle office This is the brief description of the role, for the full information, simply apply to the role and I will call you to discuss. This is an exclusive client to Nigel Frank International. My client is looking to begin the interview process ASAP, so don't miss out, APPLY now! If this wasn't exactly the role you were looking for, please apply to this role anyway, just highlight what you are looking for, apply with your CV with a brief overview of what you are looking for (The role, top 3 techs, location, salary). I will call you to discuss your skill-set further, there may be other roles I am working on that you may be suited for. I specialise in Microsoft BI, SQL Server and Azure Analytics recruitment here at Nigel Frank International, specialising in the placement of highly-skilled candidates in various IT positions (Engineers, Analysts, Architects, Consultants, Project Managers, Management etc.). We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. Twitter: LinkedIn: https://in/gabi-witas-a/ Email: Phone: Please Note: This is a permanent role. This role is for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.
Oct 22, 2021
Full time
Senior Business Intelligence Developer - Newcastle Are you talented Business Intelligence Developer looking for a new exciting opportunity to join global, results-driven team of passionate IT professionals? You will have an opportunity to work in an innovative and growing company with more than 20 offices around the world. The Role ETL and Data Warehouse development an maintenance on SQL Server Bringing in data from various sources to enable reporting for stakeholders Set up report and notification system, which measures and monitors business KPIs Scope, plan and manage business projects Identify and implement improvements to data systems Technical Skill-Set SSIS SSRS ETL Data Warehouse Culture Flexible Technology- driven Diverse team Passionate People orientated Fast-paced Benefits Package Base salary - £45,000 to £50,000 p/a Bonus (5-10%) Pension - standard Holidays - 25 day's holiday + Bank Holidays + Christmas shutdown Incentives and Nights Out Plus much more Other Flexible working hours 3 days in the Newcastle office This is the brief description of the role, for the full information, simply apply to the role and I will call you to discuss. This is an exclusive client to Nigel Frank International. My client is looking to begin the interview process ASAP, so don't miss out, APPLY now! If this wasn't exactly the role you were looking for, please apply to this role anyway, just highlight what you are looking for, apply with your CV with a brief overview of what you are looking for (The role, top 3 techs, location, salary). I will call you to discuss your skill-set further, there may be other roles I am working on that you may be suited for. I specialise in Microsoft BI, SQL Server and Azure Analytics recruitment here at Nigel Frank International, specialising in the placement of highly-skilled candidates in various IT positions (Engineers, Analysts, Architects, Consultants, Project Managers, Management etc.). We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. Twitter: LinkedIn: https://in/gabi-witas-a/ Email: Phone: Please Note: This is a permanent role. This role is for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.
Sales "new business" BDM telecommunications UC wan cloud voip cisco mpls New Business Development Manager for a major UK telecoms services provider Up to £50k plus £50k commission Home based Secure new business to new logo clients, increasing our revenues in line with set targets. Key responsibilities for this job: To sell new network connectivity and ICT services (Cloud, WAN/LAN, UC, Security) to new clients Working with clients management teams to understand particular business strategies Evaluating those strategies and ensuring our readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies Increasing the revenue opportunity within each clients business portfolio as it relates to utilising additional Exponential-e services or product offerings Tracking and escalation of client issues alongside the client relationship team Establish and coordinate planned visits at the customer location Inform clients of new services, partnerships, and/or products as they are announced or released Knowledge and experience required: The ability to close deals Great communication skills across all parts of the business Knowledge of the following ICT product suites; Cloud, WAN/LAN, UC, Security. Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail Good working knowledge of Microsoft Excel and Word is essential Well organised and self-motivated team player Sales "new business" BDM telecommunications UC wan cloud voip cisco Sales "new business" BDM telecommunications UC wan cloud voip cisco Sales "new business" BDM telecommunications UC wan cloud voip cisco Sales "new business" BDM telecommunications UC wan cloud voip cisco
Oct 22, 2021
Full time
Sales "new business" BDM telecommunications UC wan cloud voip cisco mpls New Business Development Manager for a major UK telecoms services provider Up to £50k plus £50k commission Home based Secure new business to new logo clients, increasing our revenues in line with set targets. Key responsibilities for this job: To sell new network connectivity and ICT services (Cloud, WAN/LAN, UC, Security) to new clients Working with clients management teams to understand particular business strategies Evaluating those strategies and ensuring our readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies Increasing the revenue opportunity within each clients business portfolio as it relates to utilising additional Exponential-e services or product offerings Tracking and escalation of client issues alongside the client relationship team Establish and coordinate planned visits at the customer location Inform clients of new services, partnerships, and/or products as they are announced or released Knowledge and experience required: The ability to close deals Great communication skills across all parts of the business Knowledge of the following ICT product suites; Cloud, WAN/LAN, UC, Security. Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail Good working knowledge of Microsoft Excel and Word is essential Well organised and self-motivated team player Sales "new business" BDM telecommunications UC wan cloud voip cisco Sales "new business" BDM telecommunications UC wan cloud voip cisco Sales "new business" BDM telecommunications UC wan cloud voip cisco Sales "new business" BDM telecommunications UC wan cloud voip cisco
Henderson Scott
Newcastle Upon Tyne, Tyne And Wear
Service Delivery Manager The Service Delivery Manager will provide a superior level of service management to key clients both directly and indirectly to ensure client retention and growth. This role will also be required to contribute to the Client Service Management strategic plan to ensure continuous service enhancements are identified and delivered in alignment with the overall strategy. Key Responsibilities: Undertake regular service reviews, reporting, capacity management, client documentation and management of any ad-hoc requests to key client(s). Work closely with Client Managers to stay abreast of client patterns of business and proactively manage service capacity. Assist the Client Managers with identification of opportunities and regular account planning to maximise revenue retention and growth. Develop and enhance both client and internal relationships, providing a direct escalation/point of contact for service reporting, service issues and complaints. Audit and update external and internal client documentation, ensuring the latest versions are held in the correct repositories and available as required. Ensure client's services are on-boarded correctly and system monitoring, reporting and management are correctly established to ensure that we can effectively identify issues and/or trends that could adversely affect, or are adversely affecting, a service to a client. Work with the client/internal teams to take preventative action, or resolve unforeseen issues as quickly as possible, pro-actively creating and owning CSIPs where required. Produce and present regular reports on service performance to clients, and gather and track feedback to further enhance the company's service. Ownership of the client service experience ensuring and promoting premium level of client service, in addition, meeting or exceeding SLAs and KPIs. Liaise directly with clients during both the pre and post sales cycles to promote service management opportunities and value added pre-sales engagement. Liaise with our Internal Systems team to continually hone and automate clients reporting both off-line and through the client portal. Identify opportunities for process improvements and assist the Head of Client Service Management in driving these through to execution. Co-ordinate internal and external partners to deliver efficient service monitoring, reporting, capacity planning and other aspects of our solutions. Help to shape capacity and trend management plans for shared client platforms. Look to continuously improve the support service in order to improve key SLA metrics. Contribute to RFIs, RFPs and tenders as requested. Review, contribute to and distribute RFOs. Location - Newcastle 2 days a week 'salary - Up to £60000
Oct 22, 2021
Full time
Service Delivery Manager The Service Delivery Manager will provide a superior level of service management to key clients both directly and indirectly to ensure client retention and growth. This role will also be required to contribute to the Client Service Management strategic plan to ensure continuous service enhancements are identified and delivered in alignment with the overall strategy. Key Responsibilities: Undertake regular service reviews, reporting, capacity management, client documentation and management of any ad-hoc requests to key client(s). Work closely with Client Managers to stay abreast of client patterns of business and proactively manage service capacity. Assist the Client Managers with identification of opportunities and regular account planning to maximise revenue retention and growth. Develop and enhance both client and internal relationships, providing a direct escalation/point of contact for service reporting, service issues and complaints. Audit and update external and internal client documentation, ensuring the latest versions are held in the correct repositories and available as required. Ensure client's services are on-boarded correctly and system monitoring, reporting and management are correctly established to ensure that we can effectively identify issues and/or trends that could adversely affect, or are adversely affecting, a service to a client. Work with the client/internal teams to take preventative action, or resolve unforeseen issues as quickly as possible, pro-actively creating and owning CSIPs where required. Produce and present regular reports on service performance to clients, and gather and track feedback to further enhance the company's service. Ownership of the client service experience ensuring and promoting premium level of client service, in addition, meeting or exceeding SLAs and KPIs. Liaise directly with clients during both the pre and post sales cycles to promote service management opportunities and value added pre-sales engagement. Liaise with our Internal Systems team to continually hone and automate clients reporting both off-line and through the client portal. Identify opportunities for process improvements and assist the Head of Client Service Management in driving these through to execution. Co-ordinate internal and external partners to deliver efficient service monitoring, reporting, capacity planning and other aspects of our solutions. Help to shape capacity and trend management plans for shared client platforms. Look to continuously improve the support service in order to improve key SLA metrics. Contribute to RFIs, RFPs and tenders as requested. Review, contribute to and distribute RFOs. Location - Newcastle 2 days a week 'salary - Up to £60000
Pertemps Newcastle
Newcastle Upon Tyne, Tyne And Wear
Our client is a strong international organisation looking to add to its successful Technical Support team. The company is now seeking to recruit a number of full time, permanent Technical Support Advisors starting in January 2022. The roles will initially be on a hybrid basis - mainly home based with requirement for around 1 day per week in the office, therefore candidates must have a good internet connection. Equipment will be provided. Once office based there is parking available and good transport links. This is a full time role, 37.5 hours per week with shifts between 8am-8pm Monday to Friday and offers a salary of £23,000pa plus excellent benefits. The role of Technical Support Advisor: Working with a caseload of business customers across the UK, building strong relationships. Providing technical support, ensuring systems meet customer needs and resolving any problems encountered. Working to SLAs, ensuring all of customers are dealt with promptly and receive a thorough resolution to their call. Exceptional communication skills are essential in this role, you must be able to demonstrate the ability to converse with customers of all levels and tailor your approach to suit. As a member of an established team, you will actively look to support your colleagues and assist them in reaching solutions to complex problems where needed. The essentials: - Candidates will ideally have some kind of technical background, either through education or work experience - Strong Customer Service experience is required (minimum 6 months Technical Support or Customer Service work experience) - The ability to demonstrate effective problem solving skills - Excellent communication skills, both written and verbal The benefits: - Starting Salary of £23,000 - 25 days annual holiday (+Bank Holidays) - Superb Company Pension Scheme (contributory up to 10%) - Optional additional benefits including healthcare, opticians, cycle to work scheme , travel scheme plus others - Excellent in house recognition and rewards scheme for all employees to partake in - Ongoing training If this role is of interest, please don't hesitate to apply!
Oct 21, 2021
Full time
Our client is a strong international organisation looking to add to its successful Technical Support team. The company is now seeking to recruit a number of full time, permanent Technical Support Advisors starting in January 2022. The roles will initially be on a hybrid basis - mainly home based with requirement for around 1 day per week in the office, therefore candidates must have a good internet connection. Equipment will be provided. Once office based there is parking available and good transport links. This is a full time role, 37.5 hours per week with shifts between 8am-8pm Monday to Friday and offers a salary of £23,000pa plus excellent benefits. The role of Technical Support Advisor: Working with a caseload of business customers across the UK, building strong relationships. Providing technical support, ensuring systems meet customer needs and resolving any problems encountered. Working to SLAs, ensuring all of customers are dealt with promptly and receive a thorough resolution to their call. Exceptional communication skills are essential in this role, you must be able to demonstrate the ability to converse with customers of all levels and tailor your approach to suit. As a member of an established team, you will actively look to support your colleagues and assist them in reaching solutions to complex problems where needed. The essentials: - Candidates will ideally have some kind of technical background, either through education or work experience - Strong Customer Service experience is required (minimum 6 months Technical Support or Customer Service work experience) - The ability to demonstrate effective problem solving skills - Excellent communication skills, both written and verbal The benefits: - Starting Salary of £23,000 - 25 days annual holiday (+Bank Holidays) - Superb Company Pension Scheme (contributory up to 10%) - Optional additional benefits including healthcare, opticians, cycle to work scheme , travel scheme plus others - Excellent in house recognition and rewards scheme for all employees to partake in - Ongoing training If this role is of interest, please don't hesitate to apply!
Nigel Frank International
Newcastle Upon Tyne, Tyne And Wear
QA Automation Tester - 6 months INSIDE IR35 £350-450pd Remote working / Occassional visits to Newcaslte, UK. Immediate starts - 1 stage interviews A client of mine is looking to on-board a QA Automation Tester/Test Engineer to assist in building out their QA Automation testing function. This will be a business-critical role and involve driving the test function forward to assist in the effective delivery of software for the wider business. Experience required: Automation Testing Cloud / Linux Environment - user of Microsoft Azure Platform CRM, Web app and mobile applications Software products for EPOS, tills, IoT devices, etc. Run tests on new software and applications Record defects and report issues (defect management tools) Synergy with developer - assisting with design process (basic understanding of programming languages). If this could be of interest to you or someone you may know, get in contact with Jack at , email and APPLY!
Oct 21, 2021
Contractor
QA Automation Tester - 6 months INSIDE IR35 £350-450pd Remote working / Occassional visits to Newcaslte, UK. Immediate starts - 1 stage interviews A client of mine is looking to on-board a QA Automation Tester/Test Engineer to assist in building out their QA Automation testing function. This will be a business-critical role and involve driving the test function forward to assist in the effective delivery of software for the wider business. Experience required: Automation Testing Cloud / Linux Environment - user of Microsoft Azure Platform CRM, Web app and mobile applications Software products for EPOS, tills, IoT devices, etc. Run tests on new software and applications Record defects and report issues (defect management tools) Synergy with developer - assisting with design process (basic understanding of programming languages). If this could be of interest to you or someone you may know, get in contact with Jack at , email and APPLY!
Our FTSE 250 client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis. As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations. Key responsibilities of a Global IT Service Desk Team Leader: Controlling scheduling and workload through the management of the team's ticketing queue Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major Incident Manager as and when needed to support the IT function and the wider business. Mentoring, coaching, management support and development including appraisals, evaluations and reporting of individual performance targets for their direct reports, plus oversight of their direct reports Performance monitoring, setting and reporting of the teams' KPIs, targets and goals to Senior Management and the wider company Ensure collaboration with all service desk managers and team leaders to ensure 1 global process Understanding and managing the technical abilities of the team and ensuring all technical fixes being carried out are of the highest quality Experience and skills required as the Global IT Service Desk Team Leader: Team Leader experience in a Service Desk or similar environment with a proven track record to identify process improvements and initiate change ITIL Qualification, or understanding/exposure Experience with ticketing frameworks Solutions driven, confident and friendly approach when dealing with customers Ability to work under pressure in a fast-paced dynamic environment, setting the behaviours and acting as an example to the team
Oct 21, 2021
Full time
Our FTSE 250 client are urgently seeking a Global IT Service Desk Team Leader to join their team on a permanent basis. As the Global IT Service Desk Team Leader, you will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests and incidents are managed and solutions implemented to deliver a first-class service while working closely with the Global Service Desk Managers across 3 locations. Key responsibilities of a Global IT Service Desk Team Leader: Controlling scheduling and workload through the management of the team's ticketing queue Acting as a point of escalation whilst leading and providing oversight, technical and operational guidance to the team. Acting as the Major Incident Manager as and when needed to support the IT function and the wider business. Mentoring, coaching, management support and development including appraisals, evaluations and reporting of individual performance targets for their direct reports, plus oversight of their direct reports Performance monitoring, setting and reporting of the teams' KPIs, targets and goals to Senior Management and the wider company Ensure collaboration with all service desk managers and team leaders to ensure 1 global process Understanding and managing the technical abilities of the team and ensuring all technical fixes being carried out are of the highest quality Experience and skills required as the Global IT Service Desk Team Leader: Team Leader experience in a Service Desk or similar environment with a proven track record to identify process improvements and initiate change ITIL Qualification, or understanding/exposure Experience with ticketing frameworks Solutions driven, confident and friendly approach when dealing with customers Ability to work under pressure in a fast-paced dynamic environment, setting the behaviours and acting as an example to the team
Company: BT Job Title: Small Business Digital Sales Advisor , BT Location: Tyne and Wear Salary: £19,011 basic + £10-£20k OTE REF: J11608:NE Sector: Telecoms BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential. Your role as a Small Business Digital Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands, whilst delivering excellent customer service through digital and voice interaction with them. Successful candidates will initially carry a target that is based on customer retention and the overall BT Small Business commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts. Small Business Digital Advisor Package: Competitive basic of £19,011 Y1 OTE of £10,000-£20,000! World-class training and development opportunities 25 days' annual leave (not including bank holidays) Discounted broadband, mobile and TV packages Share option and pension scheme programmes Automatic enrolment into our 'Sales as Profession' community Flexible benefits to fit around you Small Business Digital Sales Advisor Role: Conduct regular interaction with customers via BT's digital platforms: Whatsapp, Live Chat, digital order forms and social media platforms Deliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional manner Respond to customer enquiries in a timely, professional manner and promote BT's products and services to impact customer retention Achieve quality and activity targets through acquisition, retention and growth of customers in line with business rules, processes and commercial objectives Complete customer requests for new/additional services with defined service levels and accuracy Achieve personal targets for sales volumes and other appropriate sales metrics, as well as contributing to team business efficiency targets Take responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needs Small Business Digital Sales Advisor Requirements: Exceptional customer call handling skills Possess excellent communication and interpersonal skills Have an aptitude for technology and technical issues Target driven Time management and organisation skills Computer literate Self-motivated, with a strong desire to succeed A team player, who can also work autonomously Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Oct 21, 2021
Full time
Company: BT Job Title: Small Business Digital Sales Advisor , BT Location: Tyne and Wear Salary: £19,011 basic + £10-£20k OTE REF: J11608:NE Sector: Telecoms BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential. Your role as a Small Business Digital Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands, whilst delivering excellent customer service through digital and voice interaction with them. Successful candidates will initially carry a target that is based on customer retention and the overall BT Small Business commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts. Small Business Digital Advisor Package: Competitive basic of £19,011 Y1 OTE of £10,000-£20,000! World-class training and development opportunities 25 days' annual leave (not including bank holidays) Discounted broadband, mobile and TV packages Share option and pension scheme programmes Automatic enrolment into our 'Sales as Profession' community Flexible benefits to fit around you Small Business Digital Sales Advisor Role: Conduct regular interaction with customers via BT's digital platforms: Whatsapp, Live Chat, digital order forms and social media platforms Deliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional manner Respond to customer enquiries in a timely, professional manner and promote BT's products and services to impact customer retention Achieve quality and activity targets through acquisition, retention and growth of customers in line with business rules, processes and commercial objectives Complete customer requests for new/additional services with defined service levels and accuracy Achieve personal targets for sales volumes and other appropriate sales metrics, as well as contributing to team business efficiency targets Take responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needs Small Business Digital Sales Advisor Requirements: Exceptional customer call handling skills Possess excellent communication and interpersonal skills Have an aptitude for technology and technical issues Target driven Time management and organisation skills Computer literate Self-motivated, with a strong desire to succeed A team player, who can also work autonomously Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
The Company We are supporting this enterprise scale business in recruiting an IT Systems Specialist who will join a team comprising platform specialists, developers, testers and project teams as they continue to develop their DevOps capability. The Role As part of a small team, you will be responsible for maintaining and ensuring resilience/availability of all infrastructure, environments, applications and services that form a number of their core product offerings both on premise and in the cloud (Azure). IaC and automation should also be used where possible to improve efficiencies and ensure consistency across environments. They evaluate new and emerging technologies, delivering technical projects/solutions and maintaining platform and application stacks supporting the company's client base are key functions of the team. The Requirements With an infrastructure background, you will possess skills/knowledge covering the below areas: Implementing, supporting, securing and monitoring web applications running on IIS, SQL with geographic load balancing technologies. Database experience implementing, supporting, securing and monitoring SQL Server. A solid understanding of general networking (including TCP/IP, networking/security, switches/routing, HTTP/HTTPS, SSL/encryption, load balancing and SSH). A successful track record of working in a dynamic and collaborative enterprise ICT team, supporting customer critical application stacks and delivering projects to demanding timescales. A good understanding of change and risk management within a complex operational environment. A desire to learn and self-develop as we want you to continually improve. An excellent communicator who can dynamically manage their own workload with strong analytical/problem solving skills with the ability to work at pace making clear well thought out decisions. The following skills would also be desirable: Azure skills and experience - specifically around AKS, Front Door, Application Gateways, App Services, Storage Containers, Virtual Networks, Load Balancers, Network Security Groups and Key Vault. IaC automation experience preferably using Terraform. Experience of managing and supporting 24/7 web based services in both B2B and B2C environments. This is a fantastic opportunity for someone looking to move into the DevOps environment.
Oct 21, 2021
Full time
The Company We are supporting this enterprise scale business in recruiting an IT Systems Specialist who will join a team comprising platform specialists, developers, testers and project teams as they continue to develop their DevOps capability. The Role As part of a small team, you will be responsible for maintaining and ensuring resilience/availability of all infrastructure, environments, applications and services that form a number of their core product offerings both on premise and in the cloud (Azure). IaC and automation should also be used where possible to improve efficiencies and ensure consistency across environments. They evaluate new and emerging technologies, delivering technical projects/solutions and maintaining platform and application stacks supporting the company's client base are key functions of the team. The Requirements With an infrastructure background, you will possess skills/knowledge covering the below areas: Implementing, supporting, securing and monitoring web applications running on IIS, SQL with geographic load balancing technologies. Database experience implementing, supporting, securing and monitoring SQL Server. A solid understanding of general networking (including TCP/IP, networking/security, switches/routing, HTTP/HTTPS, SSL/encryption, load balancing and SSH). A successful track record of working in a dynamic and collaborative enterprise ICT team, supporting customer critical application stacks and delivering projects to demanding timescales. A good understanding of change and risk management within a complex operational environment. A desire to learn and self-develop as we want you to continually improve. An excellent communicator who can dynamically manage their own workload with strong analytical/problem solving skills with the ability to work at pace making clear well thought out decisions. The following skills would also be desirable: Azure skills and experience - specifically around AKS, Front Door, Application Gateways, App Services, Storage Containers, Virtual Networks, Load Balancers, Network Security Groups and Key Vault. IaC automation experience preferably using Terraform. Experience of managing and supporting 24/7 web based services in both B2B and B2C environments. This is a fantastic opportunity for someone looking to move into the DevOps environment.
Company: BT Job Title: Inbound & Outbound Sales Advisor- Public Sector , BT Location: Doxford Salary: £19,011 basic salary + £10-£20k OTE REF: J11798:NE Sector: Telecoms BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential. Your role as an Inbound & Outbound Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands. Successful candidates will initially carry a target that is based on customer interaction and the overall BT Public Sector commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts. Inbound & Outbound Sales Advisor- Public Sector Package: Competitive basic + OTE World-class training and development opportunities 25 days' annual leave (not including bank holidays) Discounted broadband, mobile and TV packages Share option and pension scheme programmes Automatic enrolment into our 'Sales as Profession' community Flexible benefits to fit around you Inbound & Outbound Sales Advisor- Public Sector Role: Respond to incoming customer calls and emails in a timely and professional manner, educating them on BT's products and services Proactively contact prospects where appropriate to win new business across all of the company brands, as well as working on outbound campaigns to existing clients to seek up-sell opportunities Deliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional manner Achieve targets for sales volumes and other sales metrics, alongside contributing to team business efficiency targets Complete customer requests for new/additional services with defined service levels and accuracy Demonstrate ownership and accountability throughout all customer contact, representing BT in the best possible light to the business customer base Take responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needs Inbound & Outbound Sales Advisor- Public Sector Requirements: Possess exceptional communication and interpersonal skills Excellent customer services skills and a customer orientated mind-set Reliable and proactive IT literate Self-motivated, with a strong desire to succeed A team player, who can also work autonomously Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Oct 21, 2021
Full time
Company: BT Job Title: Inbound & Outbound Sales Advisor- Public Sector , BT Location: Doxford Salary: £19,011 basic salary + £10-£20k OTE REF: J11798:NE Sector: Telecoms BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, they take pride in everything they do. They're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. Guided by their core values of Personal, Simple and Brilliant, their goal is to help customers, communities and businesses overcome barriers and release their potential. Your role as an Inbound & Outbound Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands. Successful candidates will initially carry a target that is based on customer interaction and the overall BT Public Sector commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts. Inbound & Outbound Sales Advisor- Public Sector Package: Competitive basic + OTE World-class training and development opportunities 25 days' annual leave (not including bank holidays) Discounted broadband, mobile and TV packages Share option and pension scheme programmes Automatic enrolment into our 'Sales as Profession' community Flexible benefits to fit around you Inbound & Outbound Sales Advisor- Public Sector Role: Respond to incoming customer calls and emails in a timely and professional manner, educating them on BT's products and services Proactively contact prospects where appropriate to win new business across all of the company brands, as well as working on outbound campaigns to existing clients to seek up-sell opportunities Deliver excellent customer service through direct interaction and conduct agreed call backs in a timely and professional manner Achieve targets for sales volumes and other sales metrics, alongside contributing to team business efficiency targets Complete customer requests for new/additional services with defined service levels and accuracy Demonstrate ownership and accountability throughout all customer contact, representing BT in the best possible light to the business customer base Take responsibility for your own development, working with your Team Leader to create an ongoing personal development plan, highlighting areas for development and being proactive in fulfilling any development needs Inbound & Outbound Sales Advisor- Public Sector Requirements: Possess exceptional communication and interpersonal skills Excellent customer services skills and a customer orientated mind-set Reliable and proactive IT literate Self-motivated, with a strong desire to succeed A team player, who can also work autonomously Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Simpson Judge Ltd
Newcastle Upon Tyne, Tyne And Wear
ERP Systems Project Manager Join a growing business who are implementing Microsoft Dynamics Business Central (NAV/Navision) and wish to invest in the system further and expand their team for a Systems Manager to join. You will be the "go to" NAV expert within the group advising senior management of best practice, improving processes and helping the business grow through the realisation of benefits from the new system. You will need to be flexible in your approach as required by the business and so be willing to project manage, engage with key stakeholders, manage vendors and suppliers and work with external consultants. A willingness to help and train internal users is also required. You will also understand management of IT Infrastructure within the business. Knowledge around IT Hardware, Infrastructure, Servers as well as Microsoft Applications such as Office 365. In addition, you will be responsible for writing and producing reports as required by the business. What's needed: * Proven track record as a hands-on Project Manager / ERP Systems Manager / IT Manager with at least 5 years' experience * Experience working with ERP solutions, ideally implementation experience in Dynamics NAV or Business Central. * Strong IT literacy with the ability to train and coach others coupled with Project management skills * Microsoft Office
Oct 21, 2021
Full time
ERP Systems Project Manager Join a growing business who are implementing Microsoft Dynamics Business Central (NAV/Navision) and wish to invest in the system further and expand their team for a Systems Manager to join. You will be the "go to" NAV expert within the group advising senior management of best practice, improving processes and helping the business grow through the realisation of benefits from the new system. You will need to be flexible in your approach as required by the business and so be willing to project manage, engage with key stakeholders, manage vendors and suppliers and work with external consultants. A willingness to help and train internal users is also required. You will also understand management of IT Infrastructure within the business. Knowledge around IT Hardware, Infrastructure, Servers as well as Microsoft Applications such as Office 365. In addition, you will be responsible for writing and producing reports as required by the business. What's needed: * Proven track record as a hands-on Project Manager / ERP Systems Manager / IT Manager with at least 5 years' experience * Experience working with ERP solutions, ideally implementation experience in Dynamics NAV or Business Central. * Strong IT literacy with the ability to train and coach others coupled with Project management skills * Microsoft Office
Company: EE Job Title: Retention and Loyalty Agent , EE Location: Tyne and Wear Salary: Competitive REF: J11797:NE Sector: Telecoms Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and with our network, named best in the UK, we connect for good. Since becoming part of the BT family, we've focused on creating a culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. Your role as an Inbound & Outbound Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands. Successful candidates will initially carry a target that is based on customer interaction and the overall EE Public Sector commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts. Retention and Loyalty Agent Package: Competitive basic salary World-class training and development opportunities 25 days' annual leave (not including bank holidays) Discounted broadband, mobile and TV packages Share option and pension scheme programmes Automatic enrolment into our 'Sales as Profession' community Flexible benefits to fit around you Retention and Loyalty Agent Role: Be responsible for your own performance and development plans in order to meet the targets within your specific campaign, and in accordance with business requirements Initiate sales opportunities via inbound and outbound calls, using effective questioning techniques to understand the customer's business needs, and using a strong understanding of EE's products and services to effectively retain and acquire customers Maintain strong relationships with customers, ensuring their needs and requirements are being appropriately met at all times Identify quickly and accurately when a customer enquiry is not relevant to your role, and ensure that a professional and timely transfer of the opportunity takes place Ensure accuracy with order entry and data entry onto the appropriate company systems Be proficient and compliant in the use of all the relevant systems, PC, telephony and standard EE office automation systems, in order to maximise customer satisfaction Retention and Loyalty Agent Requirements: Possess exceptional communication and interpersonal skills Ambitious and target driven Self-motivated, with a strong desire to succeed Highly organised, with excellent time management skills Proficient in the Microsoft Office Suite and Outlook Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Oct 21, 2021
Full time
Company: EE Job Title: Retention and Loyalty Agent , EE Location: Tyne and Wear Salary: Competitive REF: J11797:NE Sector: Telecoms Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and with our network, named best in the UK, we connect for good. Since becoming part of the BT family, we've focused on creating a culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. Your role as an Inbound & Outbound Sales Advisor will be one responsible for acting as the main point of contact for customers wishing to join one of our brands. Successful candidates will initially carry a target that is based on customer interaction and the overall EE Public Sector commercial objectives. The role is designed as an entry-level role, where you drive business growth by closing contracts. Retention and Loyalty Agent Package: Competitive basic salary World-class training and development opportunities 25 days' annual leave (not including bank holidays) Discounted broadband, mobile and TV packages Share option and pension scheme programmes Automatic enrolment into our 'Sales as Profession' community Flexible benefits to fit around you Retention and Loyalty Agent Role: Be responsible for your own performance and development plans in order to meet the targets within your specific campaign, and in accordance with business requirements Initiate sales opportunities via inbound and outbound calls, using effective questioning techniques to understand the customer's business needs, and using a strong understanding of EE's products and services to effectively retain and acquire customers Maintain strong relationships with customers, ensuring their needs and requirements are being appropriately met at all times Identify quickly and accurately when a customer enquiry is not relevant to your role, and ensure that a professional and timely transfer of the opportunity takes place Ensure accuracy with order entry and data entry onto the appropriate company systems Be proficient and compliant in the use of all the relevant systems, PC, telephony and standard EE office automation systems, in order to maximise customer satisfaction Retention and Loyalty Agent Requirements: Possess exceptional communication and interpersonal skills Ambitious and target driven Self-motivated, with a strong desire to succeed Highly organised, with excellent time management skills Proficient in the Microsoft Office Suite and Outlook Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.
Henderson Scott
Newcastle Upon Tyne, Tyne And Wear
Service Delivery Manager The Service Delivery Manager will provide a superior level of service management to key clients both directly and indirectly to ensure client retention and growth. This role will also be required to contribute to the Client Service Management strategic plan to ensure continuous service enhancements are identified and delivered in alignment with the overall strategy. . Key Responsibilities: • Undertake regular service reviews, reporting, capacity management, client documentation and management of any ad-hoc requests to key client(s). • Work closely with Client Managers to stay abreast of client patterns of business and proactively manage service capacity. • Assist the Client Managers with identification of opportunities and regular account planning to maximise revenue retention and growth. • Develop and enhance both client and internal relationships, providing a direct escalation / point of contact for service reporting, service issues and complaints. • Audit and update external and internal client documentation, ensuring the latest versions are held in the correct repositories and available as required. • Ensure client's services are on-boarded correctly and system monitoring, reporting and management are correctly established to ensure that we can effectively identify issues and/or trends that could adversely affect, or are adversely affecting, a service to a client. Work with the client/ internal teams to take preventative action, or resolve unforeseen issues as quickly as possible, pro-actively creating and owning CSIPs where required. • Produce and present regular reports on service performance to clients, and gather and track feedback to further enhance the company's service. • Ownership of the client service experience ensuring and promoting premium level of client service, in addition, meeting or exceeding SLAs and KPIs. • Liaise directly with clients during both the pre and post sales cycles to promote service management opportunities and value added pre-sales engagement. • Liaise with our Internal Systems team to continually hone and automate clients reporting both off-line and through the client portal. • Identify opportunities for process improvements and assist the Head of Client Service Management in driving these through to execution. • Co-ordinate internal and external partners to deliver efficient service monitoring, reporting, capacity planning and other aspects of our solutions. • Help to shape capacity and trend management plans for shared client platforms. • Look to continuously improve the support service in order to improve key SLA metrics. • Contribute to RFIs, RFPs and tenders as requested. • Review, contribute to and distribute RFOs. Location - Newcastle 2 days a week ???????Salary - Upto £60000
Oct 21, 2021
Full time
Service Delivery Manager The Service Delivery Manager will provide a superior level of service management to key clients both directly and indirectly to ensure client retention and growth. This role will also be required to contribute to the Client Service Management strategic plan to ensure continuous service enhancements are identified and delivered in alignment with the overall strategy. . Key Responsibilities: • Undertake regular service reviews, reporting, capacity management, client documentation and management of any ad-hoc requests to key client(s). • Work closely with Client Managers to stay abreast of client patterns of business and proactively manage service capacity. • Assist the Client Managers with identification of opportunities and regular account planning to maximise revenue retention and growth. • Develop and enhance both client and internal relationships, providing a direct escalation / point of contact for service reporting, service issues and complaints. • Audit and update external and internal client documentation, ensuring the latest versions are held in the correct repositories and available as required. • Ensure client's services are on-boarded correctly and system monitoring, reporting and management are correctly established to ensure that we can effectively identify issues and/or trends that could adversely affect, or are adversely affecting, a service to a client. Work with the client/ internal teams to take preventative action, or resolve unforeseen issues as quickly as possible, pro-actively creating and owning CSIPs where required. • Produce and present regular reports on service performance to clients, and gather and track feedback to further enhance the company's service. • Ownership of the client service experience ensuring and promoting premium level of client service, in addition, meeting or exceeding SLAs and KPIs. • Liaise directly with clients during both the pre and post sales cycles to promote service management opportunities and value added pre-sales engagement. • Liaise with our Internal Systems team to continually hone and automate clients reporting both off-line and through the client portal. • Identify opportunities for process improvements and assist the Head of Client Service Management in driving these through to execution. • Co-ordinate internal and external partners to deliver efficient service monitoring, reporting, capacity planning and other aspects of our solutions. • Help to shape capacity and trend management plans for shared client platforms. • Look to continuously improve the support service in order to improve key SLA metrics. • Contribute to RFIs, RFPs and tenders as requested. • Review, contribute to and distribute RFOs. Location - Newcastle 2 days a week ???????Salary - Upto £60000
FRG Technology Consulting
Newcastle Upon Tyne, Tyne And Wear
Lead Developer - Remote and only go into office when necessary but that is planned and paid for. My client is an ambitious, successful & growing company who are looking to add more Lead Developer to their expert workforce. Their mantra is all about going in there and revitalising projects and businesses. Since 2012 they have grown and become more profitable every year. They are results focused and work in an agile way. My client works with large Government and financial organisations and have a reputation for reliable delivery and quality results. Their motto is we get things done, leaving them better than we find them. It is a good time to join them as they are wanting to expand their services to tackle bigger, more complex challenges but also, this means that successful applicants have so much potential to grow and develop themselves. Despite their ever growing team they have not lost their unique culture. The successful applicant will be using the latest new technologies to create first class solutions across multiple industries. My client are looking for applications at senior and lead levels, they can be flexible on salaries. On top of that, you get a comprehensive benefits package as well as being able to work remotely from within the UK. My client provides a generous learning budget which successful applicants can use to attend conferences and go on courses which allows them to learn and progress. In addition to everything else my client likes their employees to have a good work/life balance and offers flexi-working. They are looking for someone who is: A forward-thinking and passionate Lead or Senior Developer. Have an agile mindset Is open minded and ready to go and learn the latest new technology. Skills & Qualifications: Experience with the following: .NET Java Scala is highly advantageous TDD Pair Programming Mentoring a team Able to communicate effectively with business and technical audiences Able to use modern web frameworks. This is an amazing opportunity to join their ever expanding team of specialists who pride themselves on delivering technology solutions with lasting benefits. Do not miss out on applying for this great position as our client is interviewing now!! If you are interested or know anyone who will be do not hesitate to get in contact, Phone: Email:
Oct 21, 2021
Full time
Lead Developer - Remote and only go into office when necessary but that is planned and paid for. My client is an ambitious, successful & growing company who are looking to add more Lead Developer to their expert workforce. Their mantra is all about going in there and revitalising projects and businesses. Since 2012 they have grown and become more profitable every year. They are results focused and work in an agile way. My client works with large Government and financial organisations and have a reputation for reliable delivery and quality results. Their motto is we get things done, leaving them better than we find them. It is a good time to join them as they are wanting to expand their services to tackle bigger, more complex challenges but also, this means that successful applicants have so much potential to grow and develop themselves. Despite their ever growing team they have not lost their unique culture. The successful applicant will be using the latest new technologies to create first class solutions across multiple industries. My client are looking for applications at senior and lead levels, they can be flexible on salaries. On top of that, you get a comprehensive benefits package as well as being able to work remotely from within the UK. My client provides a generous learning budget which successful applicants can use to attend conferences and go on courses which allows them to learn and progress. In addition to everything else my client likes their employees to have a good work/life balance and offers flexi-working. They are looking for someone who is: A forward-thinking and passionate Lead or Senior Developer. Have an agile mindset Is open minded and ready to go and learn the latest new technology. Skills & Qualifications: Experience with the following: .NET Java Scala is highly advantageous TDD Pair Programming Mentoring a team Able to communicate effectively with business and technical audiences Able to use modern web frameworks. This is an amazing opportunity to join their ever expanding team of specialists who pride themselves on delivering technology solutions with lasting benefits. Do not miss out on applying for this great position as our client is interviewing now!! If you are interested or know anyone who will be do not hesitate to get in contact, Phone: Email:
Broster Buchanan Ltd
Newcastle Upon Tyne, Tyne And Wear
* Good managerial role who can guide and provide leadership to existing developers * Web based development background JavaScript HTML, CSS SQL back end * Solid integration experience across application and platform integrations This permanent Software Applications dev Manager role would suit an aspiring Team Leader looking for that full managerial role. This is a hands off development role but you will need the technical knowledge and background in web and software application development to lead and support this team. Location is Newcastle and ideally would be onsite 2-3 days per week but flexible around a hybrid role as long as have access to Newcastle office. Skills for the role: * Provision of management to the Platforms & Integrations Team * Provision of leadership to the team responsible for providing support and development of Web and SQL based solutions and AIS based integrations * Lead a diverse and high performing development team * Lead the delivery of Integrations function * Producing clear management information on the performance of the team * Accountable for the workload planning and resource allocation, working with the Planning & Governance team to ensure that prioritised deliverables are resourced within budget / headcount * Ensuring that the Test Strategy is embedded into standard working practises * Producing and managing personal development plans for all established members of the team. * Deliver a continuous improvement plan, recognising innovation and opportunities * Ensure standard working practises are documented and all members of the team are engaged * Accountable for the team adherence to corporate and IT processes * Contribute to IT strategies and ensure engagement and adherence across the team * Ability to motivate and drive high standards within the team * Experience in leading and coaching a diverse developer team * A good understanding of software development cycles * Ability to champion best practise and implement process improvements whilst continuing to deliver services * A good understanding of project and delivery methodologies * Proven track record of being able to articulate corporate and departmental strategies and objectives clearly within the team, ensuring deliverable alignment * Ability to recognise and promote opportunities for continuous improvement from within the team * Proven experience in managing internal and external stakeholder relationships * Excellent communication and people skills are essential This permanent Software Applications dev Manager role is on offer up to £60,000 for the right individual and skill set.
Oct 21, 2021
Full time
* Good managerial role who can guide and provide leadership to existing developers * Web based development background JavaScript HTML, CSS SQL back end * Solid integration experience across application and platform integrations This permanent Software Applications dev Manager role would suit an aspiring Team Leader looking for that full managerial role. This is a hands off development role but you will need the technical knowledge and background in web and software application development to lead and support this team. Location is Newcastle and ideally would be onsite 2-3 days per week but flexible around a hybrid role as long as have access to Newcastle office. Skills for the role: * Provision of management to the Platforms & Integrations Team * Provision of leadership to the team responsible for providing support and development of Web and SQL based solutions and AIS based integrations * Lead a diverse and high performing development team * Lead the delivery of Integrations function * Producing clear management information on the performance of the team * Accountable for the workload planning and resource allocation, working with the Planning & Governance team to ensure that prioritised deliverables are resourced within budget / headcount * Ensuring that the Test Strategy is embedded into standard working practises * Producing and managing personal development plans for all established members of the team. * Deliver a continuous improvement plan, recognising innovation and opportunities * Ensure standard working practises are documented and all members of the team are engaged * Accountable for the team adherence to corporate and IT processes * Contribute to IT strategies and ensure engagement and adherence across the team * Ability to motivate and drive high standards within the team * Experience in leading and coaching a diverse developer team * A good understanding of software development cycles * Ability to champion best practise and implement process improvements whilst continuing to deliver services * A good understanding of project and delivery methodologies * Proven track record of being able to articulate corporate and departmental strategies and objectives clearly within the team, ensuring deliverable alignment * Ability to recognise and promote opportunities for continuous improvement from within the team * Proven experience in managing internal and external stakeholder relationships * Excellent communication and people skills are essential This permanent Software Applications dev Manager role is on offer up to £60,000 for the right individual and skill set.
