15 jobs found in Iowa

Job Description: Job Description GreenState Credit UnionMAC Specialist IUS-IA-North LibertyJob ID: # of Openings: 1Category: RetailGreenState Credit UnionOverview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member a diverse and inclusive work environment.Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others.Assists members and potential members with telephone and digital service channels by:Answering questions about GreenState products and servicesPerforming transactions and resolving problems that are within their authority to resolve.Refer problems that are beyond their authority to the appropriate group along with their timely follow up in interactions requiring it for continuation of high-quality member service.Demonstrates excellence, integrity, teamwork and respect for others, in all their work.Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products.Research and resolves complex member service issues with limited supervision.Educates members on the use of digital or self-service platforms and provides technical support while utilizing those a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures.Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests.Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability.Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events.Contributes positively to the strategic objectives and culture of the department.Educates members on all Credit Union products and services.Meets or exceeds established department and individual goals as identified by departmental leadership.All other duties as assigned.QualificationsHigh school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution.Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital to read and interpret documents such as procedure manuals.Ability to prioritize and work efficiently in a fast pace environment.Proficiency with related computer applications, spreadsheets, word processing, and database be bondable.Highly skilled in mult-tasking ability, accuracy and attention to detail.Thorough knowledge of deposit products and to develop and maintain effective working relationships with co-workersReporting RelationshipReports to the Member Assistance Center Service Supervisor.Supervisory ResponsibilitiesThis position is not responsible for the supervision of other employees.Equal Opportunity Employment StatementGreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI1fd493424e2c-8337

Job Description: Job Description GreenState Credit UnionMAC Specialist IUS-IA-North LibertyJob ID: # of Openings: 1Category: RetailGreenState Credit UnionOverview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member a diverse and inclusive work environment.Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others.Assists members and potential members with telephone and digital service channels by:Answering questions about GreenState products and servicesPerforming transactions and resolving problems that are within their authority to resolve.Refer problems that are beyond their authority to the appropriate group along with their timely follow up in interactions requiring it for continuation of high-quality member service.Demonstrates excellence, integrity, teamwork and respect for others, in all their work.Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products.Research and resolves complex member service issues with limited supervision.Educates members on the use of digital or self-service platforms and provides technical support while utilizing those a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures.Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests.Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability.Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events.Contributes positively to the strategic objectives and culture of the department.Educates members on all Credit Union products and services.Meets or exceeds established department and individual goals as identified by departmental leadership.All other duties as assigned.QualificationsHigh school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution.Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital to read and interpret documents such as procedure manuals.Ability to prioritize and work efficiently in a fast pace environment.Proficiency with related computer applications, spreadsheets, word processing, and database be bondable.Highly skilled in mult-tasking ability, accuracy and attention to detail.Thorough knowledge of deposit products and to develop and maintain effective working relationships with co-workersReporting RelationshipReports to the Member Assistance Center Service Supervisor.Supervisory ResponsibilitiesThis position is not responsible for the supervision of other employees.Equal Opportunity Employment StatementGreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI1fd493424e2c-8337

Job Description: Job Description GreenState Credit UnionSenior Salesforce Operations SpecialistUS-IA-North LibertyJob ID: # of Openings: 1Category: MarketingGreenState Credit UnionOverview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member a diverse and inclusive work environment.Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance with VP Salesforce and business owners to ensure requests align to roadmap and regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls.Ensure risk, compliance, and audit readiness.Maintain documentation, controls, and policy adherence.Organize timelines and ensure enhancements meet deadlines.Act as Salesforce project coordinator for internal and external project success of Salesforce enhancements as it relates to ROI.Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders.Coordinate internal and external resources, ensuring timely execution and delivery.Monitor project risks, dependencies, and communication with stakeholders at all platform project status and delivery outcomes to leadership.Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels.Monitor project milestones and deliverables, ensuring adherence to quality standards.Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies).Monitor and report on data quality metrics, driving remediation platform KPIs (adoption, performance, data integrity).Document and communicate decision rationales to stakeholders as needed.Identify opportunities to enhance platform adoption and operational efficiency.Maintain documentation, security roles, and compliance procedures.Perform other duties and responsibilities as assigned.QualificationsBachelor's degree.5+ years' experience in project management and organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position.Strong cross-functional leadership, communication, attention to detail, and change management skills.Experience leading cross-functional projects or programs.Experience working with compliance, risk, or audit teams.Strong interpersonal skills required for internal and external credit union in a variety of PC software programs, including the Microsoft Office application suite.Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus).Familiarity with Agile project delivery methodologies a plus.Proficient with project tools like Jira, Confluence, or Smartsheet a plus.Experience in financial services, banking, or credit unions a plus.Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment.Support diverse and inclusive work environment.Must be bondable.Reporting RelationshipReports to the VP Salesforce.Supervisory ResponsibilitiesThis position is not responsible for the supervision of others.Equal Opportunity Employment StatementGreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI5ad721bda62c-6576

Job Description: Job Description GreenState Credit UnionSenior Salesforce Operations SpecialistUS-IA-North LibertyJob ID: # of Openings: 1Category: MarketingGreenState Credit UnionOverview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.Demonstrates a positive member service (internal and external) focus at all times.Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.Ensures confidentiality of member a diverse and inclusive work environment.Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance with VP Salesforce and business owners to ensure requests align to roadmap and regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls.Ensure risk, compliance, and audit readiness.Maintain documentation, controls, and policy adherence.Organize timelines and ensure enhancements meet deadlines.Act as Salesforce project coordinator for internal and external project success of Salesforce enhancements as it relates to ROI.Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders.Coordinate internal and external resources, ensuring timely execution and delivery.Monitor project risks, dependencies, and communication with stakeholders at all platform project status and delivery outcomes to leadership.Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels.Monitor project milestones and deliverables, ensuring adherence to quality standards.Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies).Monitor and report on data quality metrics, driving remediation platform KPIs (adoption, performance, data integrity).Document and communicate decision rationales to stakeholders as needed.Identify opportunities to enhance platform adoption and operational efficiency.Maintain documentation, security roles, and compliance procedures.Perform other duties and responsibilities as assigned.QualificationsBachelor's degree.5+ years' experience in project management and organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position.Strong cross-functional leadership, communication, attention to detail, and change management skills.Experience leading cross-functional projects or programs.Experience working with compliance, risk, or audit teams.Strong interpersonal skills required for internal and external credit union in a variety of PC software programs, including the Microsoft Office application suite.Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus).Familiarity with Agile project delivery methodologies a plus.Proficient with project tools like Jira, Confluence, or Smartsheet a plus.Experience in financial services, banking, or credit unions a plus.Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment.Support diverse and inclusive work environment.Must be bondable.Reporting RelationshipReports to the VP Salesforce.Supervisory ResponsibilitiesThis position is not responsible for the supervision of others.Equal Opportunity Employment StatementGreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI5ad721bda62c-6576

Job Description: Are you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation? Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies? Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens. RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and in November 2025, acquired PMC Wireless. It now comprises 240 employees across 17 locations nationwide. Job Summary We are seeking a Network Operations Center (NOC) Manager to join our team in maintaining Land Mobile Radio (LMR) communication systems for our customers. As the first point of contact, the NOC team utilizes core competencies in customer service, network monitoring, and technical support to ensure seamless communication. This role requires management of the NOC team and filling in as NOC operator when the team is not available. Role requires collaboration with other operators, internal stakeholders, customers, and third-party vendors to provide 24/7 support. Prior experience as NOC manager or NOC operator is preferred. Responsibilities Include but are not limited to Team management: Management, supervision, scheduling, and training of NOC personnel to ensure the NOC is staffed and ready to meet its mission 24/7/365 with competent professionals. Process optimization: Production and maintenance of standards, procedures, and guidelines across customers and internal teams focused on standardization of processes across customers, improved correspondence with stakeholders, and increased core competency of NOC team Customer Support: Serve as NOC operator in situations where NOC team is not available and provide overflow assistance with handling calls during peak hours. Report Generation: Prepare routine reports on incident tracking, outages, and maintenance activities to inform management and clients. Collaboration: Work closely with other operators, internal stakeholders, customers, and third-party vendors to ensure smooth operation of customers' communication systems. Qualifications Education and Experience: Candidates with 3-4 years of relevant experience as manager or 4 years of experience as a NOC operator and/or similar experience. High school diploma or equivalent required. Soft Skills: Excellent communication abilities, both verbal and written. Strong problem-solving skills, attention to detail, and the capacity to work effectively under pressure. Tools: Proficient in Microsoft Office Suite. Preferred Qualifications Tool: Experience with monitoring tools such as L3Harris RNMs/ ENMs, SolarWinds, Tait Enable Monitor, etc. is preferred. Technical Skills: Familiarity with or willingness to learn the following aspects of LMR communication systems: Radio Equipment Operation: Understanding the functionality and operation of handheld portable radios, mobile radios, base stations, and repeaters. System Infrastructure: Comprehension of the components that constitute LMR systems, including networks that connect base stations, towers, and repeaters. Frequency and Spectrum Management: Knowledge of VHF and UHF frequency bands and their applications in LMR systems. Troubleshooting Techniques: Ability to diagnose and address common and frequent issues within LMR communication systems. Availability Standard working hours are 8:00 AM to 5:00 PM, Monday through Friday. However, candidates must be willing to cover additional shifts, including nights, weekends, and holidays, to ensure 24/7 network support, especially in cases where other operators are unavailable. Benefits We Can Offer You: Health, dental and vision insurance 401k and company match Annual performance review and associated bonus Paid holidays, vacation and sick days, and parental leave Ongoing technical training Advancement opportunities Company-provided uniforms and safety equipment Expected salary range does not include benefits or bonus. $60,000 - $75,000 a year Compensation details: 0 Yearly Salary PI47b0150a6d81-3755

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues.

Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings.

Description: Midwest Family Mutual Insurance Company (MFM), headquartered in West Des Moines, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely. Position Summary Midwest Family Mutual Insurance Company is seeking an experienced Auto Material Damage Adjuster to handle non-injury automobile claims, including total-loss claims, in multiple jurisdictions. The adjuster investigates losses, determines coverage and liability, evaluates vehicle damage, establishes appropriate reserves, and resolves covered claims promptly and fairly. This role requires sound judgment, strong negotiation skills, attention to detail, and a commitment to superior customer service. Primary Responsibilities Investigate personal and commercial automobile claims and determine applicable coverage and liability. Obtain recorded statements from policyholders, claimants, witnesses, and other involved parties. Review policy language, endorsements, applicable statutes, and state-specific claim-handling requirements. Evaluate automobile damage using repair estimates, photographs, valuation reports, and other supporting documentation. Handle total-loss claims, including vehicle valuation, settlement negotiations, title documentation, salvage coordination, and communication with lienholders. Establish and maintain accurate claim reserves. Negotiate and settle covered claims promptly, accurately, and fairly. Coordinate with policyholders, claimants, agents, repair facilities, appraisers, vendors, lienholders, and other involved parties. Maintain timely, professional communication through telephone calls, email, and written correspondence. Prepare thoughtful, accurate, and detailed claim-file documentation and reports. Manage a high-volume workload while meeting company standards and regulatory deadlines. Provide professional customer service and resolve conflicts effectively. Maintain all required state adjuster licenses and complete continuing education requirements. Adapt to changing laws, policy provisions, procedures, and technology. Comply with company policies, procedures, and internal controls. Perform other duties as assigned. Requirements: Education and Experience At least two years of experience handling automobile total loss or material- damage claims is required. Experience handling claims in multiple states is highly desirable. A college degree is a plus. An AIC, CPCU, or other insurance-related designation is a plus. Knowledge and Skills Thorough understanding of personal and commercial automobile policy coverages and their application. Working knowledge of automobiles, repair procedures, repair estimates, vehicle valuations, and total-loss settlements. Knowledge of motor carrier damage and cargo losses. Strong analytical, investigative, critical-thinking, and problem-solving abilities. Excellent negotiation and conflict-resolution skills. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Ability to prioritize and complete tasks accurately in a high-pressure, high-volume environment. Strong computer skills and the ability to work effectively in a paperless claims-management system. Proficiency with Microsoft Word and basic proficiency with Microsoft Excel. Ability to work independently and collaborate effectively as part of a team. Ability to learn and adapt to new technologies and changing claim-handling requirements. Ability to work effectively and efficiently in a work-from-home environment. Work Environment and Physical Requirements This is a work-from-home position. The employee must maintain a suitable home-office workspace and reliable high-speed internet service. The regular schedule is 40 hours per week, consisting of eight-hour days, five days per week. Overtime may be required during periods of high claim volume. This is primarily a sedentary position involving prolonged computer and telephone use. The employee must have sufficient hand and finger dexterity to operate a keyboard, mouse, telephone, and other office equipment. Regular and reliable attendance is required. The employee must be able to travel when necessary and participate in training sessions, presentations, and meetings. PI54a52e5fc98e-7538

GreenState Credit Union MAC Specialist I US-IA-North Liberty Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers Reporting Relationship Reports to the Member Assistance Center Service Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI12719e8d822f-8337

Description: POSITION TITLE: General Service Technician REPORTS TO: Service Manager DEPARTMENT: Service POSITION SUMMARY: The General Service Technician performs basic preventative functions such as oil changes and evaluating tire pressure. This position also makes recommendations to the Service Manager any needed parts, tires or service that customers may need. Essential Job Functions: Provides helpful, friendly and respectful customer service with a We Can Do That attitude. Changes oil and/or transmission fluid and filters. Evaluates tire pressure and ensures proper inflation. Recommends tires, parts and services to Service Manager for customers. Maintain a clean and safe work environment. Secondary Job Functions: Cross train in other areas as needed. Other duties as assigned Requirements: Position Requirements: Valid Driver's License. High School Diploma or GED. ASE Certifications and/or a technical school degree are preferred but not required. Compensation details: 18-20 Hourly Wage PI382aabb57bcf-0663

GreenState Credit Union Senior Salesforce Operations Specialist US-IA-North Liberty Job ID: # of Openings: 1 Category: Marketing GreenState Credit Union Overview The Senior Salesforce Operations Specialist coordinates cross-functional efforts between business stakeholders, Salesforce delivery teams, and compliance and audit partners to support a secure, scalable, and well-governed platform. The Senior Salesforce Operations Specialist oversees the intake and evaluation of enhancement requests and helps drive delivery coordination. For larger initiatives, this role will step in as a project manager to support planning, timelines, and execution. This position also helps ensure data integrity, platform standards, and regulatory requirements are consistently upheld. The ideal candidate is highly organized, communicates effectively across teams, and can balance governance, operational support, and project coordination to maintain a healthy Salesforce environment that scales with the business. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Salary range for this position is $90,593.36 - $105,914.12 with a progressive benefit package. Responsibilities Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Coordinate Salesforce demand intake and assist with overseeing evaluation process, including facilitating meetings as needed, coordinating and organizing moving parts with teams impacted, and assessing each request for compliance implications. Partner with VP Salesforce and business owners to ensure requests align to roadmap and strategy. Ensure regulatory and audit compliance working with compliance and audit teams to keep Salesforce platform adhering to credit union policies and controls. Ensure risk, compliance, and audit readiness. Maintain documentation, controls, and policy adherence. Organize timelines and ensure enhancements meet deadlines. Act as Salesforce project coordinator for internal and external project implementations. Measure success of Salesforce enhancements as it relates to ROI. Assist with defining project scopes, goals, timelines, and deliverables in collaboration with stakeholders. Coordinate internal and external resources, ensuring timely execution and delivery. Monitor project risks, dependencies, and communication with stakeholders at all levels. Communicate platform project status and delivery outcomes to leadership. Facilitate cross-functional meetings, maintain documentation, and ensure consistent communication across all levels. Monitor project milestones and deliverables, ensuring adherence to quality standards. Maintain and enforce platform governance standards (naming conventions, data ownership, usage policies). Monitor and report on data quality metrics, driving remediation initiatives. Track platform KPIs (adoption, performance, data integrity). Document and communicate decision rationales to stakeholders as needed. Identify opportunities to enhance platform adoption and operational efficiency. Maintain documentation, security roles, and compliance procedures. Perform other duties and responsibilities as assigned. Qualifications Bachelor's degree. 5+ years' experience in project management and operations. Strong organization skills (planning and prioritizing) and communication skills (written, verbal, and listening) are critical in this position. Strong cross-functional leadership, communication, attention to detail, and change management skills. Experience leading cross-functional projects or programs. Experience working with compliance, risk, or audit teams. Strong interpersonal skills required for internal and external credit union communications. Proficiency in a variety of PC software programs, including the Microsoft Office application suite. Understanding of products (Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud a plus). Familiarity with Agile project delivery methodologies a plus. Proficient with project tools like Jira, Confluence, or Smartsheet a plus. Experience in financial services, banking, or credit unions a plus. Ability, availability and willingness to work additional hours as needed by the workload and the credit union's rapidly changing competitive environment. Support diverse and inclusive work environment. Must be bondable. Reporting Relationship Reports to the VP Salesforce. Supervisory Responsibilities This position is not responsible for the supervision of others. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI04a83d20f5-

Are you inspired by the idea of supporting our nation's critical infrastructure and securing communications for first responders, utilities, and transportation? Are you interested in being part of a fast-paced, growing company with opportunities to expand your knowledge base across a wide range of mission critical technologies? Company Overview RACOM was established in 1972 and designs, sells, installs, and maintains all of the technologies used in the "second half of the 911 response equation" - from the time an emergency dispatcher answers a 911 call to the time police, fire and ambulances arrive on scene, supporting specialized phone systems, pagers, radios, and voice recorders to warning lights and sirens. RACOM has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern Communications acquired RACOM corporation, and in November 2025, acquired PMC Wireless. It now comprises 240 employees across 17 locations nationwide. Job Summary We are seeking a Network Operations Center (NOC) Manager to join our team in maintaining Land Mobile Radio (LMR) communication systems for our customers. As the first point of contact, the NOC team utilizes core competencies in customer service, network monitoring, and technical support to ensure seamless communication. This role requires management of the NOC team and filling in as NOC operator when the team is not available. Role requires collaboration with other operators, internal stakeholders, customers, and third-party vendors to provide 24/7 support. Prior experience as NOC manager or NOC operator is preferred. Responsibilities Include but are not limited to Team management: Management, supervision, scheduling, and training of NOC personnel to ensure the NOC is staffed and ready to meet its mission 24/7/365 with competent professionals. Process optimization: Production and maintenance of standards, procedures, and guidelines across customers and internal teams focused on standardization of processes across customers, improved correspondence with stakeholders, and increased core competency of NOC team Customer Support: Serve as NOC operator in situations where NOC team is not available and provide overflow assistance with handling calls during peak hours. Report Generation: Prepare routine reports on incident tracking, outages, and maintenance activities to inform management and clients. Collaboration: Work closely with other operators, internal stakeholders, customers, and third-party vendors to ensure smooth operation of customers' communication systems. Qualifications Education and Experience: Candidates with 3-4 years of relevant experience as manager or 4 years of experience as a NOC operator and/or similar experience. High school diploma or equivalent required. Soft Skills : Excellent communication abilities, both verbal and written. Strong problem-solving skills, attention to detail, and the capacity to work effectively under pressure. Tools : Proficient in Microsoft Office Suite. Preferred Qualifications Tool : Experience with monitoring tools such as L3Harris RNMs/ ENMs, SolarWinds, Tait Enable Monitor, etc. is preferred. Technical Skills : Familiarity with or willingness to learn the following aspects of LMR communication systems: Radio Equipment Operation : Understanding the functionality and operation of handheld portable radios, mobile radios, base stations, and repeaters. System Infrastructure : Comprehension of the components that constitute LMR systems, including networks that connect base stations, towers, and repeaters. Frequency and Spectrum Management : Knowledge of VHF and UHF frequency bands and their applications in LMR systems. Troubleshooting Techniques : Ability to diagnose and address common and frequent issues within LMR communication systems. Availability Standard working hours are 8:00 AM to 5:00 PM, Monday through Friday. However, candidates must be willing to cover additional shifts, including nights, weekends, and holidays, to ensure 24/7 network support, especially in cases where other operators are unavailable. Benefits We Can Offer You: Health, dental and vision insurance 401k and company match Annual performance review and associated bonus Paid holidays, vacation and sick days, and parental leave Ongoing technical training Advancement opportunities Company-provided uniforms and safety equipment Expected salary range does not include benefits or bonus. $60,000 - $75,000 a year Compensation details: 0 Yearly Salary PI3ba7c0a091c9-3755

GreenState Credit Union seeks a Senior Salesforce Operations Specialist to optimize and support our Salesforce platform across lending, retail, and member service teams. You will lead configuration, automation, and data quality initiatives, translating business requirements into scalable solutions. Responsibilities include managing user roles, reports, and dashboards, driving adoption, and partnering with stakeholders to streamline workflows and ensure compliance. This member-focused role offers the chance to improve frontline efficiency, support strategic growth, mentor junior admins, and contribute directly to community-focused financial outcomes.

Job Description If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties • Maintenance of networks, hardware, and software • Provide customer and network administration services • Construct, edit, and test computer programs Some of the Skills You'll Learn • Use of computer consoles and peripheral equipment • Computer systems concepts • Planning, designing, and testing computer systems Helpful Skills • Interest in computer science • Strong attention to detail • Ability to communicate effectively • Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 1404 ZIP Code: 52404 Job Category: Technology and Networking Age Requirements: Must be between the ages of 17 and 35 IT Computer electrical

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do? A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Highlights : Complete in as short as a few weeks to a few months Online and in-person options available Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!