McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About CoverMyMeds CoverMyMeds is a leading healthcare technology company dedicated to helping patients get the medications they need more easily and efficiently. Through innovative platforms and collaborative partnerships, we remove barriers in the prescription process, making healthcare simpler and more accessible for everyone. Application Support Engineer ) We're looking for an Application Support Engineer to support and enhance our on-premise and cloud applications, ensuring reliable delivery, performance, and availability across our platforms. Position Summary In this role, you'll lead technical efforts to maintain, improve, and troubleshoot application services while mentoring teammates and driving operational excellence. Key Responsibilities Serve as a team leader and mentor. Design strategies to improve application availability, performance, and overall system health. Diagnose and resolve complex application issues. Perform root-cause analysis and implement long-term fixes. Identify and resolve recurring incidents to reduce mean time to resolution. Support application deployments and DevOps workflows. Create and refine processes to meet SLO/SLA targets. Develop, maintain, and automate Disaster Recovery documentation. Manage application-related data tasks, including SQL queries, stored procedures, and jobs. Participate in a 24/7 on-call rotation. Provide documentation and evidence for annual audits. Minimum Requirements Must be authorized to work in the U.S. (no sponsorship available). Bachelor's degree or equivalent experience; typically 4+ years of relevant work experience. Critical Skills Able to work independently and exercise sound judgment. 4-7+ years with Windows Server administration. 4-7+ years supporting both fat-client and web applications on Windows Server with SQL Server backends. 3+ years supporting system integrations (web services/APIs on IIS). 3+ years with automated build/provisioning processes. Scripting experience (PowerShell, Python, etc.) for application or cloud automation. 2+ years writing T-SQL and updating stored procedures. Preferred Skills Strong written and verbal communication skills. Ability to analyze complex systems with high attention to detail. Experience with public cloud providers (Azure, AWS, or GCP). Virtualization experience (VMware, Citrix). Familiarity with IT monitoring ( Solarwinds , LogicMonitor ) and APM tools (Datadog, Dynatrace). Experience with DevOps tools (Jenkins, Git, Rundeck , Terraform). Inclusive, team-focused leadership mindset. Cloud certification strongly preferred. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $110,400 - $184,000 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to . Join us at McKesson!
04/01/2026
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. About CoverMyMeds CoverMyMeds is a leading healthcare technology company dedicated to helping patients get the medications they need more easily and efficiently. Through innovative platforms and collaborative partnerships, we remove barriers in the prescription process, making healthcare simpler and more accessible for everyone. Application Support Engineer ) We're looking for an Application Support Engineer to support and enhance our on-premise and cloud applications, ensuring reliable delivery, performance, and availability across our platforms. Position Summary In this role, you'll lead technical efforts to maintain, improve, and troubleshoot application services while mentoring teammates and driving operational excellence. Key Responsibilities Serve as a team leader and mentor. Design strategies to improve application availability, performance, and overall system health. Diagnose and resolve complex application issues. Perform root-cause analysis and implement long-term fixes. Identify and resolve recurring incidents to reduce mean time to resolution. Support application deployments and DevOps workflows. Create and refine processes to meet SLO/SLA targets. Develop, maintain, and automate Disaster Recovery documentation. Manage application-related data tasks, including SQL queries, stored procedures, and jobs. Participate in a 24/7 on-call rotation. Provide documentation and evidence for annual audits. Minimum Requirements Must be authorized to work in the U.S. (no sponsorship available). Bachelor's degree or equivalent experience; typically 4+ years of relevant work experience. Critical Skills Able to work independently and exercise sound judgment. 4-7+ years with Windows Server administration. 4-7+ years supporting both fat-client and web applications on Windows Server with SQL Server backends. 3+ years supporting system integrations (web services/APIs on IIS). 3+ years with automated build/provisioning processes. Scripting experience (PowerShell, Python, etc.) for application or cloud automation. 2+ years writing T-SQL and updating stored procedures. Preferred Skills Strong written and verbal communication skills. Ability to analyze complex systems with high attention to detail. Experience with public cloud providers (Azure, AWS, or GCP). Virtualization experience (VMware, Citrix). Familiarity with IT monitoring ( Solarwinds , LogicMonitor ) and APM tools (Datadog, Dynatrace). Experience with DevOps tools (Jenkins, Git, Rundeck , Terraform). Inclusive, team-focused leadership mindset. Cloud certification strongly preferred. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $110,400 - $184,000 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to . Join us at McKesson!
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills, and practical experience in the following areas: Install and manage Microsoft Windows workstation and server operating systems Manage and maintain virtualization environments including Hyper-V and VMware Manage large scale, shared storage solutions EMC, SAN, NetApp SAN and iSCSI devices Maintain Microsoft domain services to include Active Directory, DNS, DHCP, Remote Access services and Distributed File Systems Installs, maintains and supports enterprise IT applications such as Microsoft Exchange Server and Microsoft SQL server Supports high availability fault-tolerant computing solutions and Microsoft failover clustering Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Perform all other positions related duties as assigned or requested DESIRED QUALIFICATIONS Experience with full access ADUC, DHCP, DNS, DFS, on Windows Server Basic Linux/Unix server configuration and troubleshooting experience Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA Understanding of JSIG/RMF compliance, implementation and documentation REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design / computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSN6, JIT13; JCORP12
04/01/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills, and practical experience in the following areas: Install and manage Microsoft Windows workstation and server operating systems Manage and maintain virtualization environments including Hyper-V and VMware Manage large scale, shared storage solutions EMC, SAN, NetApp SAN and iSCSI devices Maintain Microsoft domain services to include Active Directory, DNS, DHCP, Remote Access services and Distributed File Systems Installs, maintains and supports enterprise IT applications such as Microsoft Exchange Server and Microsoft SQL server Supports high availability fault-tolerant computing solutions and Microsoft failover clustering Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Perform all other positions related duties as assigned or requested DESIRED QUALIFICATIONS Experience with full access ADUC, DHCP, DNS, DFS, on Windows Server Basic Linux/Unix server configuration and troubleshooting experience Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA Understanding of JSIG/RMF compliance, implementation and documentation REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design / computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSN6, JIT13; JCORP12
Genesis10 is currently seeking a Senior Systems Engineer for a 6-month contract to hire opportunity located in Indianapolis, IN. Job Summary: The Senior Systems Engineer is responsible for the design recommendation, project implementation, and ongoing management of the client's enterprise systems with a strong emphasis on Microsoft 365, Azure/Entra ID, and Citrix administration. This role ensures the reliability, security, and performance of core infrastructure supporting over 25 locations across North America and Europe. Responsibilities: Microsoft 365, Azure, and Entra ID Management Administer Microsoft 365 tenant, including Exchange Online, SharePoint, OneDrive, Teams, Intune, Copilot, as well as application integration and SSO. Manage Azure Active Directory (Entra ID) hybrid identity integrations, conditional access policies, and MFA enforcement. Monitor and remediate Azure AD Connect and Entra Connect sync issues. Support and secure Intune/Endpoint Manager for device configuration, compliance, and application delivery. Develop and enforce role-based access controls (RBAC) and governance across M365 workloads. Citrix Administration Architect, Manage, and support Citrix Virtual Desktops and Apps. Optimize performance, user profiles, and application delivery. Integrate Citrix authentication with Entra ID and Azure MFA. Troubleshoot Citrix session issues and maintain high availability of Citrix infrastructure. Core Infrastructure and Systems Maintain Dell VxRail, VMware, and Nutanix environments. Manage Windows Server infrastructure including AD DS, DNS, DHCP, and Group Policy. Support on-premise and cloud infrastructure. Ensure system security using SentinelOne, CrowdStrike, and related endpoint protection in cooperation with the security team. Backup, DR, and Compliance Configure, monitor, and troubleshoot backup. Test and document DR and Business Continuity procedures regularly. Support compliance frameworks including HIPAA, SOC2 Type II and ISO 27001. M&A and Strategic Projects Participate in integration efforts for newly acquired organizations, focusing on M365/Azure consolidation and Citrix access enablement. Collaborate with leadership in maintaining a scalable, secure hybrid-cloud infrastructure. Qualifications: Professional Expertise Proven experience managing Microsoft 365 and Azure/Entra in an enterprise hybrid environment. Hands-on Citrix architecture and administration experience. Strong understanding of Windows Server, Active Directory, and VMware/Nutanix platforms. Familiarity with ITIL/ITSM principles and change control processes. Hands on experience with audit, controls, and compliance for HIPAA, SOC2 Type II, NIST , and ISO 27001. Personal Skills Excellent documentation and communication skills. Analytical and methodical and collaborative troubleshooting ability. Comfortable managing multiple projects with minimal supervision. Preferred PowerShell scripting for automation. Experience integrating Citrix with Azure AD or Entra. Understanding of compliance controls and secure identity management. Pay range: $45.00-50.00 per hour W2 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/01/2026
Full time
Genesis10 is currently seeking a Senior Systems Engineer for a 6-month contract to hire opportunity located in Indianapolis, IN. Job Summary: The Senior Systems Engineer is responsible for the design recommendation, project implementation, and ongoing management of the client's enterprise systems with a strong emphasis on Microsoft 365, Azure/Entra ID, and Citrix administration. This role ensures the reliability, security, and performance of core infrastructure supporting over 25 locations across North America and Europe. Responsibilities: Microsoft 365, Azure, and Entra ID Management Administer Microsoft 365 tenant, including Exchange Online, SharePoint, OneDrive, Teams, Intune, Copilot, as well as application integration and SSO. Manage Azure Active Directory (Entra ID) hybrid identity integrations, conditional access policies, and MFA enforcement. Monitor and remediate Azure AD Connect and Entra Connect sync issues. Support and secure Intune/Endpoint Manager for device configuration, compliance, and application delivery. Develop and enforce role-based access controls (RBAC) and governance across M365 workloads. Citrix Administration Architect, Manage, and support Citrix Virtual Desktops and Apps. Optimize performance, user profiles, and application delivery. Integrate Citrix authentication with Entra ID and Azure MFA. Troubleshoot Citrix session issues and maintain high availability of Citrix infrastructure. Core Infrastructure and Systems Maintain Dell VxRail, VMware, and Nutanix environments. Manage Windows Server infrastructure including AD DS, DNS, DHCP, and Group Policy. Support on-premise and cloud infrastructure. Ensure system security using SentinelOne, CrowdStrike, and related endpoint protection in cooperation with the security team. Backup, DR, and Compliance Configure, monitor, and troubleshoot backup. Test and document DR and Business Continuity procedures regularly. Support compliance frameworks including HIPAA, SOC2 Type II and ISO 27001. M&A and Strategic Projects Participate in integration efforts for newly acquired organizations, focusing on M365/Azure consolidation and Citrix access enablement. Collaborate with leadership in maintaining a scalable, secure hybrid-cloud infrastructure. Qualifications: Professional Expertise Proven experience managing Microsoft 365 and Azure/Entra in an enterprise hybrid environment. Hands-on Citrix architecture and administration experience. Strong understanding of Windows Server, Active Directory, and VMware/Nutanix platforms. Familiarity with ITIL/ITSM principles and change control processes. Hands on experience with audit, controls, and compliance for HIPAA, SOC2 Type II, NIST , and ISO 27001. Personal Skills Excellent documentation and communication skills. Analytical and methodical and collaborative troubleshooting ability. Comfortable managing multiple projects with minimal supervision. Preferred PowerShell scripting for automation. Experience integrating Citrix with Azure AD or Entra. Understanding of compliance controls and secure identity management. Pay range: $45.00-50.00 per hour W2 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
01/14/2026
Full time
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.
01/06/2026
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.