Boddie-Noell Enterprises, Inc.
Gordonsville, Virginia
Gordonsville (2985) Have you got what it takes to succeed The following information should be read carefully by all candidates. Job Title - Facilities Management Service Technician NOW HIRING - Facilities Management Service Technicians - Our Facilities Management Service Technician plays an important role at Boddie-Noell facilities including our Hardee's restaurants. Our technicians ensure proper maintenance of all our restaurant and building equipment and, as a result, help keep our restaurants and offices running at peak efficiency. They train our operational personnel on proper use and maintenance of equipment. COME JOIN OUR AMAZING FACILITIES MANAGEMENT TEAM, make new friends, develop your career skills and have fun. Great pay, benefits, and opportunity for advancement. Who Are We?" WE BELIEVE IN PEOPLE"Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can. What Will You Do? Job Purpose StatementTo ensure proper maintenance of all facility and restaurant equipment and train operational personnel on proper use and maintenance of equipment. Trouble-shoot, repair, and/or replace equipment, store systems, and/or perform other repairs necessary with designated company guidelines. Observe, evaluate, and determine the need to subcontract for repairs and/or replace equipment based on time and cost effectiveness. Job FunctionsRepair all equipment and prescribed physical facility items in a timely and high quality manner according to company standards, policies, and procedures. Repairs include but are not limited to restaurant and commercial cooking equipment, ice/beverage equipment, refrigeration equipment, building control systems, exhaust and fresh air systems, drive-thru audio systems, HVAC systems, minor electrical systems and circuits, minor plumbing systems including hot water heaters, and minor building repairs. Maintain and account for truck stock inventory, including the accurate charging and billing of items used for repairs.Maintain, account for and secure all tools, equipment, supplies, and materials on-site, purchased, ordered, replaced, or discarded.Respond and assist as needed in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.Complete all administrative requirements of the position in a timely and accurate manner. Use lap top and/or hand held computer to log in calls, time, and nature of repair at each designated site. Enter ongoing data into lap top/hand held computer regarding location and repairs anticipated, completed, ongoing, parts purchase and time arrived, on-site, and completed.Inspect, maintain, and perform daily maintenance on company van to assure proper running condition to respond to calls quickly with minimum interruption 24/7. Alert Senior Service Tech of any service repairs needing assistance, technically, mechanically, and physically. Use house or cell phones to communicate with Senior Service Tech as needed.Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; and always represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of teamwork and performance NOTE: EPA Universal Certification or EPA Type 1 and 2 Certification required. Basic knowledge of Heating/AC required. Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Company's ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements. What Will You Need? Must have a Valid driver's licenseType I & II EPA required (Universal EPA Preferred) Minimum of 2 years of Service/Repair Experience required Refrigeration Experience is a plus Commercial Restaurant Equipment Repair Experience a plus Good references Ability to pass background check and drug screen What is in it for You? Medical/Dental/Vision/Life401k Sick Pay Holiday Pay Jury Duty Pay Bereavement Pay Paid Vacation Competitive Hourly Pay Bonus ProgramYear-Round Employment Cell Phone Reimbursement Uniforms Provided All Tools Provided Company Vehicle In House and Manufacturer Training Opportunities Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry. Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need. Corporate Chaplains - Offers care to employees with personal and professional life issues. xibtplm Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC Benefits: 401(k) Employee discount Health insurance Life insurance Paid time off Work Location: In person
07/26/2026
Full time
Gordonsville (2985) Have you got what it takes to succeed The following information should be read carefully by all candidates. Job Title - Facilities Management Service Technician NOW HIRING - Facilities Management Service Technicians - Our Facilities Management Service Technician plays an important role at Boddie-Noell facilities including our Hardee's restaurants. Our technicians ensure proper maintenance of all our restaurant and building equipment and, as a result, help keep our restaurants and offices running at peak efficiency. They train our operational personnel on proper use and maintenance of equipment. COME JOIN OUR AMAZING FACILITIES MANAGEMENT TEAM, make new friends, develop your career skills and have fun. Great pay, benefits, and opportunity for advancement. Who Are We?" WE BELIEVE IN PEOPLE"Boddie-Noell is a family owned Christian based company and is the largest franchisee of Hardee's restaurants in the United States. Our purpose is to use the resources of our company to provide opportunities for our people and be a positive influence on people's lives wherever and whenever we can. What Will You Do? Job Purpose StatementTo ensure proper maintenance of all facility and restaurant equipment and train operational personnel on proper use and maintenance of equipment. Trouble-shoot, repair, and/or replace equipment, store systems, and/or perform other repairs necessary with designated company guidelines. Observe, evaluate, and determine the need to subcontract for repairs and/or replace equipment based on time and cost effectiveness. Job FunctionsRepair all equipment and prescribed physical facility items in a timely and high quality manner according to company standards, policies, and procedures. Repairs include but are not limited to restaurant and commercial cooking equipment, ice/beverage equipment, refrigeration equipment, building control systems, exhaust and fresh air systems, drive-thru audio systems, HVAC systems, minor electrical systems and circuits, minor plumbing systems including hot water heaters, and minor building repairs. Maintain and account for truck stock inventory, including the accurate charging and billing of items used for repairs.Maintain, account for and secure all tools, equipment, supplies, and materials on-site, purchased, ordered, replaced, or discarded.Respond and assist as needed in staffing shortages, new equipment rollouts, emergencies, natural disasters, training, etc., outside of assigned region.Complete all administrative requirements of the position in a timely and accurate manner. Use lap top and/or hand held computer to log in calls, time, and nature of repair at each designated site. Enter ongoing data into lap top/hand held computer regarding location and repairs anticipated, completed, ongoing, parts purchase and time arrived, on-site, and completed.Inspect, maintain, and perform daily maintenance on company van to assure proper running condition to respond to calls quickly with minimum interruption 24/7. Alert Senior Service Tech of any service repairs needing assistance, technically, mechanically, and physically. Use house or cell phones to communicate with Senior Service Tech as needed.Consistently exhibit the actions/behaviors which best demonstrate BNE's Vision and Values; perform other tasks as directed by management; and always represent Boddie-Noell Enterprises, Inc. as a professional in every aspect of teamwork and performance NOTE: EPA Universal Certification or EPA Type 1 and 2 Certification required. Basic knowledge of Heating/AC required. Note: BNE will make reasonable accommodations as required by the Americans with Disabilities Act. Please also refer to the Company's ADA job description for a more detailed discussion of essential job functions, physical demands, and other job requirements. What Will You Need? Must have a Valid driver's licenseType I & II EPA required (Universal EPA Preferred) Minimum of 2 years of Service/Repair Experience required Refrigeration Experience is a plus Commercial Restaurant Equipment Repair Experience a plus Good references Ability to pass background check and drug screen What is in it for You? Medical/Dental/Vision/Life401k Sick Pay Holiday Pay Jury Duty Pay Bereavement Pay Paid Vacation Competitive Hourly Pay Bonus ProgramYear-Round Employment Cell Phone Reimbursement Uniforms Provided All Tools Provided Company Vehicle In House and Manufacturer Training Opportunities Workplace Caring Culture - We've created a culture of family and team that exist in each of our restaurants. Our treatment of employees is well known in the restaurant field where we enjoy some of the best retention of long-term employees in the industry. Helping Hands - Employee assistance fund that provides financial help to Boddie-Noell employees in time of need. Corporate Chaplains - Offers care to employees with personal and professional life issues. xibtplm Veterans and those with previous military experience are encouraged to apply!EOEBoddie-Noell Enterprises, Inc., an independent franchisee of Hardee's Restaurants LLC Benefits: 401(k) Employee discount Health insurance Life insurance Paid time off Work Location: In person
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details
01/14/2026
Full time
Job Title: Information Systems Specialist - Networking & Operations/ Information Technology - Central Services Site: : Yosemite Community College District/Central Services Salary Range / Other: $6,009 to $7,684 per month- Range 41 ( Classified Salary Schedule) Appointments are hired at the first step of the range. The second step is paid after the first year of satisfactory service with subsequent steps annually thereafter to a maximum sixth step. Workplace: Central Services; Modesto, CA 40 hours per week, 12 months per year Monday through Friday: 8:00am - 5:00pm (Some evening and weekend hours may be required) Benefits : The District currently pays for a health options for the employee and dependents. Employees may elect to pay a premium for a higher health option. Vision care and dental insurance premiums for the employee and dependents is District paid. Income protection and life insurance premiums for the employee are also District paid. The estimated cost of District provided benefits (health, dental, vision, and life) is $24,408 annually. Job Description: DEFINITIONUnder direction, performs advanced and complex paraprofessional, technical and customer support duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software; receives, documents and resolves user help requests and provides hands-on technical assistance pertaining to desktop hardware and software problems; assists users with questions regarding desktop system operations and procedures; monitors and maintains the performance of connected systems, including those in computer laboratory settings; and performs related work as assigned.DISTINGUISHING CHARACTERISTICSThis is the advanced paraprofessional and technical class in the Information Systems Series within the Yosemite Community College District (YCCD). Incumbents in this class perform the full range of specialized technical duties related to troubleshooting, installing, configuring, and maintaining desktop computer, peripheral, server, and other network system hardware and software. Incumbents utilize specialized knowledge of information technology to make decisions and complete assignments. Incumbents in this class frequently interact with users in the course of their duties, providing advanced technical support in resolving equipment and system access problems. Incumbents also perform a wide range of duties related to computer installations, upgrades, maintenance and repairs and often have independent responsibility for overseeing, maintaining and monitoring computer laboratory systems.This class may be distinguished from the lower-level Information Systems Technician class because those classes perform journey level technical duties that emphasize system assembly, installation, configuration, maintenance and repair rather than advanced user support. This class may also be distinguished from higher-level Information Technology classes because incumbents in those classes preponderantly perform professional analytical duties that include system design, development, maintenance and programming. SUPERVISION RECEIVED AND EXERCISEDIncumbents in this class work under the direction of a manager or senior manager, receiving occasional supervision while working toward a definite objective that requires use of a wide range of procedures. Incumbents plan and/or determine specific procedures or equipment required to meet assigned objectives and solve non-routine problems, referring only unusual matters to a supervisor.An incumbent in this class does not directly lead or supervise other full-time employees, but may assign, direct and/or monitor the work of subordinate full time, part time, and/or student employees on a project or assignment basis. Minimum Qualifications: MINIMUM QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The knowledge and ability requirements are representative of essential duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Knowledge of: Advanced technical methods, procedures, and techniques involved in supporting a local and wide area network, hardware and software application systems. Advanced principles and techniques of user support and customer service. Information technology and local and wide area network industry, trends, practices and procedures. Information technology documentation and data communication standards. Computer operating systems and a variety of computer hardware and software applications. English usage, spelling, grammar, punctuation and arithmetical processes. Ability to: Effectively and efficiently participate in the operation of a computer network operation. Provide prompt and appropriate customer service to system users. Test and interpret network changes to enhance network operations and correct operational faults. Obtain and consolidate user specifications and needs. Perform arithmetical calculations with speed and accuracy. Understand and carry out oral and written directions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of the work. Education and Experience: Education and Experience: Any combination of education, experience and/or training that would likely provide the above-required knowledge, skills and abilities is qualifying. Typical background patterns that would provide the knowledge, skills and abilities are: Pattern I Experience: Two years equivalent to an Information Systems Technician at YCCD. OR Pattern II Education: Possession of an associate's degree from an accredited college or university, with major course work in computer science or a closely related field. Experience:One year performing information technology repair duties that included assembling, installing, configuring, maintaining, and repairing new and existing desktop computer, peripheral, and/or other networked system hardware and software. Special Requirements: None Example of Duties: ESSENTIAL DUTIES Provides advanced technical assistance to system users by responding to help requests and troubleshooting desktop computer, peripheral, server, and other network system hardware and software related to hardware, software and peripheral devices; determines the severity of the problem and either resolves the issue(s) or refers the problem(s) to higher-level information technology support staff. Coordinates and provides technical support for one or more academic computer labs; set-up file share security; monitors and evaluates operational processes and provides technical resolution of problems; installs and maintains laboratory computers, peripherals and software applications, including specialized systems to meet departmental and/or ADA requirements. Management and maintenance of GoPrint Software. Installs and configures computer hardware, software, programs and applications; tests and troubleshoots to ensure functional operation. Monitors file server and production servers; resolves system problems or refers appropriately. Monitors computer systems, including servers and network equipment, for response time, problem prevention, performance and resource utilization; monitors and maintains the function of networked components including routers, hubs, bridges and switches; recommends actions to overcome result deviations. Performs routine network support duties such as monitoring or adding applications, users and devices; modifies user profiles, re-sets passwords and performs file maintenance; documents all network changes and revisions. Configures and maintains computer accounts, security groups, profiles and group policies; as assigned, monitors security vulnerability and sets security parameters for labs/workstations and servers; installs security updates and patches. Assists higher-level information technology staff in the evaluation, selection, acquisition and implementation of computer hardware and software solutions; assists with the physical design of the District's network; recommends microcomputers, software and peripherals to staff; assists in determining communications requirements for new equipment installation. Participates in the planning, development and preparation of technical standards operational procedures and system performance objectives. Troubleshoots and diagnoses communication equipment problems to ensure functional operation; performs minor repairs; coordinates and oversees the installation of communications wiring and cabling. Prepares disk images for computer setup and recovery; coordinates regular and disaster recovery tape backup and recovery processes on servers; maintains, tracks and rotates media; stores media appropriately. Explains and demonstrates the use of new hardware/software, peripheral devices, network sharing, data backups, and other system functions; responds to questions regarding software/system purposes, workflow issues and output needs; recommends procedures and helps develop user instructions concerning desktop computer, peripherals, and network procedures such as log-on directions, password maintenance . click apply for full job details
Job Posting:JR101369 Desktop Support Technician (Open)Department:Help Desk, PMPosition Type:RegularOpen Date:10-24-2025Close Date:$60,000-$65,000Job Description:The primary focus of this position is to support computing devices, including break/fix service, operating system support, application installation, application configurations, end-user settings, and desktop administrative duties. Responsibilities: Deliver responsive technical assistance via phone, remote tools, ticketing system, and in-person support Provide second-level support for desktops, laptops, printers, and peripheral devices Diagnose and resolve hardware and software issues, including operating systems, standard applications, and connectivity problems Install, configure, and troubleshoot software applications and system updates Stage and deploy newly purchased PCs and printers, including system setup, software installation, user data migration, and user orientation Assist with imaging and deployment of devices across campus Perform preventive and scheduled maintenance on instructional and administrative computers to mitigate virus threats and ensure optimal performance Support classroom and lab technology setups, including AV equipment and instructional software Conduct software refreshes in computer labs prior to each semester and verify required applications are installed and functioning Maintain accurate records of support activities, configurations, and asset inventory using the ticketing system Record, track, and escalate support cases as needed to ensure timely resolution Provide guidance and training to users on basic IT procedures, security best practices, and software usage Collaborate with other IT staff to escalate and resolve complex technical issues Ensure compliance with institutional IT policies, procedures, and security standards Perform other duties as assigned to support the evolving needs of the IT department Minimum Qualifications: Associate's degree in Information Technology, Computer Science, or related field 1-3 years of experience in a desktop support or technical help desk role Proficiency in Windows and macOS environments Familiarity with remote support tools, ticketing systems, and Active Directory Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Certifications such as CompTIA A+, Network+, or ITIL Experience in an academic or enterprise IT environment Knowledge of Windows and macOS computing platforms Knowledge of Windows 11, M365, Office Suite, Adobe Creative Cloud, Teams, Zoom Imaging, troubleshooting desktop support issues Strong communication skills Strong customer service skills Effective problem-solving skills Effective written and verbal skills Must also be able to work concurrently on multiple projects, adjust to occasional changes in priorities, and respond quickly and effectively in emergencies Must be able to instruct, direct, guide, and share information with both technical and non-technical personnel. Preferred Qualifications: Not Currently Available Conditions of Employment: Candidates selected for employment may be subject to medical inquiries and/or medical examination to determine ability to perform the job. Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts. Visas and labor certification will not be sponsored for this position. Application only accepted from citizens or permanent residents. Note: Position excluded from Union Representation and Collective Bargaining Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement account Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.
01/14/2026
Full time
Job Posting:JR101369 Desktop Support Technician (Open)Department:Help Desk, PMPosition Type:RegularOpen Date:10-24-2025Close Date:$60,000-$65,000Job Description:The primary focus of this position is to support computing devices, including break/fix service, operating system support, application installation, application configurations, end-user settings, and desktop administrative duties. Responsibilities: Deliver responsive technical assistance via phone, remote tools, ticketing system, and in-person support Provide second-level support for desktops, laptops, printers, and peripheral devices Diagnose and resolve hardware and software issues, including operating systems, standard applications, and connectivity problems Install, configure, and troubleshoot software applications and system updates Stage and deploy newly purchased PCs and printers, including system setup, software installation, user data migration, and user orientation Assist with imaging and deployment of devices across campus Perform preventive and scheduled maintenance on instructional and administrative computers to mitigate virus threats and ensure optimal performance Support classroom and lab technology setups, including AV equipment and instructional software Conduct software refreshes in computer labs prior to each semester and verify required applications are installed and functioning Maintain accurate records of support activities, configurations, and asset inventory using the ticketing system Record, track, and escalate support cases as needed to ensure timely resolution Provide guidance and training to users on basic IT procedures, security best practices, and software usage Collaborate with other IT staff to escalate and resolve complex technical issues Ensure compliance with institutional IT policies, procedures, and security standards Perform other duties as assigned to support the evolving needs of the IT department Minimum Qualifications: Associate's degree in Information Technology, Computer Science, or related field 1-3 years of experience in a desktop support or technical help desk role Proficiency in Windows and macOS environments Familiarity with remote support tools, ticketing systems, and Active Directory Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills Certifications such as CompTIA A+, Network+, or ITIL Experience in an academic or enterprise IT environment Knowledge of Windows and macOS computing platforms Knowledge of Windows 11, M365, Office Suite, Adobe Creative Cloud, Teams, Zoom Imaging, troubleshooting desktop support issues Strong communication skills Strong customer service skills Effective problem-solving skills Effective written and verbal skills Must also be able to work concurrently on multiple projects, adjust to occasional changes in priorities, and respond quickly and effectively in emergencies Must be able to instruct, direct, guide, and share information with both technical and non-technical personnel. Preferred Qualifications: Not Currently Available Conditions of Employment: Candidates selected for employment may be subject to medical inquiries and/or medical examination to determine ability to perform the job. Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts. Visas and labor certification will not be sponsored for this position. Application only accepted from citizens or permanent residents. Note: Position excluded from Union Representation and Collective Bargaining Additional Job Information: Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement account Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business. In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.
Embedded Systems Engineer/Programmer Direct Hire Position, not a contract! Our client creates innovative custom machine control solutions. During the past 20 years, they have provided industrial automation systems, machines, services and components to machine builders and end-users throughout the world. They occupy a unique niche as both a Factory Authorized Systems Integrator and an Authorized Distributor for many quality automation lines. They value creativity, flexibility, elegant solutions, truth, and altruism. As a locally owned and operated company, they embrace their customers' goals as our own and seek multifaceted people who bring those machines to life. Summary In this position, you will create innovative, responsive solutions to a wide variety of machine control applications. You will apply a common "toolbox" of components to create custom solutions for a wide variety of applications. You will develop projects from customer discovery; to PLC, HMI, Motion, and Network programming; through validation and startup at the customer's location. Most projects are completed in less than six weeks, and startups are usually day-trips. Individual initiative, a dedication to quality and a sense of pride in one's workmanship is critical. As a member of our engineering team, you will work cooperatively with the principal engineer, other engineers, drafts people, project managers, and production technicians on a wide variety of interesting and challenging projects. The ideal candidate loves writing clean, elegant code from a blank slate. A lifelong-learner or student mindset is essential, as is the ability to be flexible and willing to try on new roles in the process. Base skills and traits Basic electronics theory Experience with using a multimeter to diagnose electrical problems is a plus Aptitude for applied programming (projects that demonstrate interaction with the real world are a plus) Other experiences, for example car maintenance, electronics repair/soldering, hobby projects etc. that demonstrate active problem-solving skills in relation to machines or electrical circuits Adaptability: ability to learn new languages, interfaces, development environments, etc. quickly Problem identification: isolate the most important problem component in any situation and pursue its resolution Pragmatic: seek resolution, not perfection Team Skills/Personable: ability to communicate with team members, interact with outside clients Specific skills: Demonstrable mastery of one or more of the following: C, C++, Java, C#, Python, JavaScript, Ruby Basic understanding of algorithms and algorithmic complexity (101 level is sufficient) Computer architecture fundamentals Linux and/or Windows command line Spreadsheets, data normalization Boolean logic Willingness to write disciplined, organized, and well-documented code. Beneficial Experience Mastery of IEC 61131-3 PLC programming, with an emphasis on Structured Text and Ladder. Fluent in ANSI Y32.2/IEEE and IEC electrical schematic symbols and layouts Fluent in ANSI/ISA S5.1 P&ID process schematics symbols and layouts. Functional understanding of UL508A and NFPA79 standards. Expert proficiency implementing/troubleshooting PLCs, HMI, motion control, servo systems, industrial sensors. Experience with industrial networks such as Modbus TCP, Ethernet/IP, CANopen, and J1939. Excellent customer service skills and an ability to calmly guide our customers through the startup process. Experience commissioning and troubleshooting automation systems. 5+ Years of experience PLC Programming with CoDeSys (SoMachine) on Schneider and Wago PLCs. PLC Programming for Mitsubishi FX-, A-, Q- and iQ- PLC systems. PLC Programming for Rockwell/Allen-Bradley Motion Programming with CoDeSys (SoMachine) SoftMotion, or Mitsubishi motion controllers. HMI Programming for Schneider (Proface), Red Lion, Mitsubishi, Panelview systems. ANSI C/C++ Programming Database fundamentals Web programming/UI Embedded programming (PIC, atmel, in C/C++ Assembly language proficiency Sockets Automation using scripting/command line VMs, Docker, Kubernetes Linux build/configuration Perl, PHP, regular expressions IT experience REST, OAUTH Working Environment Most work will be performed at our offices in Beaverton, Oregon. Additional work will be required in a wide variety of environments and industries, including everything from clean-room to rock quarry to military installations. You must be willing and able to work offsite as required. Fieldwork is usually within driving distance but will include out-of-town startup and service trips generally amounting to less than 15% of the total work schedule. Compensation & Benefits Base Pay: Up to $125,000 for highly qualified candidates Flexible work schedule; Paid vacation with additional Paid Time Off (PTO); Paid holidays; Healthcare; Specialty training and new skills development, and more. Apply online or Call today to apply! PrideStaff Portland is a locally owned and operated Staffing Agency. PrideStaff is a winner of the coveted "Best of Staffing" Diamond award for 11 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. When it comes to your success, we leave nothing to chance. Allow us to support your job and career search and see the difference PrideStaff can make for you! Compensation / Pay Rate (Up to): $105,000.00 - $125,000.00
12/20/2025
Full time
Embedded Systems Engineer/Programmer Direct Hire Position, not a contract! Our client creates innovative custom machine control solutions. During the past 20 years, they have provided industrial automation systems, machines, services and components to machine builders and end-users throughout the world. They occupy a unique niche as both a Factory Authorized Systems Integrator and an Authorized Distributor for many quality automation lines. They value creativity, flexibility, elegant solutions, truth, and altruism. As a locally owned and operated company, they embrace their customers' goals as our own and seek multifaceted people who bring those machines to life. Summary In this position, you will create innovative, responsive solutions to a wide variety of machine control applications. You will apply a common "toolbox" of components to create custom solutions for a wide variety of applications. You will develop projects from customer discovery; to PLC, HMI, Motion, and Network programming; through validation and startup at the customer's location. Most projects are completed in less than six weeks, and startups are usually day-trips. Individual initiative, a dedication to quality and a sense of pride in one's workmanship is critical. As a member of our engineering team, you will work cooperatively with the principal engineer, other engineers, drafts people, project managers, and production technicians on a wide variety of interesting and challenging projects. The ideal candidate loves writing clean, elegant code from a blank slate. A lifelong-learner or student mindset is essential, as is the ability to be flexible and willing to try on new roles in the process. Base skills and traits Basic electronics theory Experience with using a multimeter to diagnose electrical problems is a plus Aptitude for applied programming (projects that demonstrate interaction with the real world are a plus) Other experiences, for example car maintenance, electronics repair/soldering, hobby projects etc. that demonstrate active problem-solving skills in relation to machines or electrical circuits Adaptability: ability to learn new languages, interfaces, development environments, etc. quickly Problem identification: isolate the most important problem component in any situation and pursue its resolution Pragmatic: seek resolution, not perfection Team Skills/Personable: ability to communicate with team members, interact with outside clients Specific skills: Demonstrable mastery of one or more of the following: C, C++, Java, C#, Python, JavaScript, Ruby Basic understanding of algorithms and algorithmic complexity (101 level is sufficient) Computer architecture fundamentals Linux and/or Windows command line Spreadsheets, data normalization Boolean logic Willingness to write disciplined, organized, and well-documented code. Beneficial Experience Mastery of IEC 61131-3 PLC programming, with an emphasis on Structured Text and Ladder. Fluent in ANSI Y32.2/IEEE and IEC electrical schematic symbols and layouts Fluent in ANSI/ISA S5.1 P&ID process schematics symbols and layouts. Functional understanding of UL508A and NFPA79 standards. Expert proficiency implementing/troubleshooting PLCs, HMI, motion control, servo systems, industrial sensors. Experience with industrial networks such as Modbus TCP, Ethernet/IP, CANopen, and J1939. Excellent customer service skills and an ability to calmly guide our customers through the startup process. Experience commissioning and troubleshooting automation systems. 5+ Years of experience PLC Programming with CoDeSys (SoMachine) on Schneider and Wago PLCs. PLC Programming for Mitsubishi FX-, A-, Q- and iQ- PLC systems. PLC Programming for Rockwell/Allen-Bradley Motion Programming with CoDeSys (SoMachine) SoftMotion, or Mitsubishi motion controllers. HMI Programming for Schneider (Proface), Red Lion, Mitsubishi, Panelview systems. ANSI C/C++ Programming Database fundamentals Web programming/UI Embedded programming (PIC, atmel, in C/C++ Assembly language proficiency Sockets Automation using scripting/command line VMs, Docker, Kubernetes Linux build/configuration Perl, PHP, regular expressions IT experience REST, OAUTH Working Environment Most work will be performed at our offices in Beaverton, Oregon. Additional work will be required in a wide variety of environments and industries, including everything from clean-room to rock quarry to military installations. You must be willing and able to work offsite as required. Fieldwork is usually within driving distance but will include out-of-town startup and service trips generally amounting to less than 15% of the total work schedule. Compensation & Benefits Base Pay: Up to $125,000 for highly qualified candidates Flexible work schedule; Paid vacation with additional Paid Time Off (PTO); Paid holidays; Healthcare; Specialty training and new skills development, and more. Apply online or Call today to apply! PrideStaff Portland is a locally owned and operated Staffing Agency. PrideStaff is a winner of the coveted "Best of Staffing" Diamond award for 11 consecutive years for the highest level of satisfaction as rated by our valued Employees and Clients. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. When it comes to your success, we leave nothing to chance. Allow us to support your job and career search and see the difference PrideStaff can make for you! Compensation / Pay Rate (Up to): $105,000.00 - $125,000.00