Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Deputy Lead Software Architect to join the Phantom Works Open Architecture Systems Integrated Software (OASIS) Solutions team located in Berkeley, Missouri. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. This role will be collaborating with the Chief Software Architect to perform the software design, interface, integration, development, implementation, testing, and trade studies of the Electromagnetics/Radar Range. The ideal candidate will lead project teams, provide technical oversight, delegate tasks effectively, and collaborate with the engineering organization to establish technology roadmaps, drive modernization efforts, and foster innovation. In this role, you will engage with internal Integrated Product Teams, suppliers, government personnel, program managers, and programs to define and refine requirements that ensure software compliance for Electromagnetics Range and Chamber operations. Additionally, you will provide guidance, coaching, mentoring, and training to employees across the organization within your areas of expertise. Position Responsibilities Partner with appropriate stakeholders to inform end-to-end software system definition and reviews translation of system-level requirements into software requirements and models that meet customer, operational and performance requirements and have clear traceability to design, code and test artifacts. Partner closely with Chief Software Architect Reviews completion of software system-level analyses to identify risk, issues and opportunities; leads integration and deployment of mitigation actions throughout the software lifecycle. Leads code reviews to ensure alignment to requirements and standard. Leads monitoring and reviewing test completion, verification processes and issue resolution for software systems. Leads review of product and process for alignment with project plans and industry standards by tracking and evaluation of internal team and supplier performance Leads implementation of current and emerging technologies, tools, frameworks and changes in regulations relevant to software development. Leads analysis of customer and system requirements and development of architectural approaches and detailed specifications for various subsystems and software products. Leads the design, development, analyses, and maintenance of software systems that meet industry, customer and internal quality, safety, security and certification standards. Serves as a subject matter expert for software domains, system-specific issues, processes and regulations Decompose high-level system requirements into hardware, software, architecture, and firmware specifications. Mentor and develop engineers across all levels through sharing and learning. Ability to take projects from beginning to end with little direct supervision. Teamwork and coordination skills with ability to create clarity from ambiguity. Perform risk analysis and provide new and upgraded features to system components. Basic Qualifications (Required Skills/ Experience): Bachelor's Degree 5+ years' experience leading software teams and/or projects 5+ years of experience in software architecture, design, interface, and integration techniques 5+ years of experience with Real-Time Operating Systems (RTOS), Linux, and Windows 5+ years of experience in embedded low-level and application software development, Interface Control Document development (ICD), Statement of Work (SOW) Development 7+ years of experience designing and developing software using C++ and/or C Knowledge of real-time software domains including control systems, network architectures, communication protocols, and software Ability to obtain and maintain a Secret U.S. Security Clearance and Special Access Programs Preferred Qualifications (Desired Skills/Experience): Level 4: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 5+ years of related work experience OR Bachelor's Degree and 13+ years of directly related work experience OR 17+ years of related, relevant experience Experience in continuous software upgrades and technology refreshes as components reach EOL (End-of-Life) Collaborate with the RF, Motion, and Mechanical Integrated Product Teams (IPT) within the program to design and develop end-to-end Electromagnetics range software systems and subsystems, including Radar Control Units, the Chamber, Motion Control, post-processing, and network hardware Experience with continuous integration (CI) and continuous delivery (CD) practices Experience using DevOps tool chain and team collaboration tools including GitLab, JIRA, Jenkins and/or Artifactory etc Ability to manage projects from inception to completion with minimal direct supervision. Familiarity with range and Electromagnetics Range and Chamber software compliance regulations, but not required Knowledge of how to derive and allocate requirements (e.g., system, sub-system, software) and show traceability throughout the product lifecycle Travel: 10% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Potential signing bonus for eligible/qualified external candidates. Applications for this position will be accepted until Apr. 27, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
04/14/2026
Full time
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is looking for a Deputy Lead Software Architect to join the Phantom Works Open Architecture Systems Integrated Software (OASIS) Solutions team located in Berkeley, Missouri. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. This role will be collaborating with the Chief Software Architect to perform the software design, interface, integration, development, implementation, testing, and trade studies of the Electromagnetics/Radar Range. The ideal candidate will lead project teams, provide technical oversight, delegate tasks effectively, and collaborate with the engineering organization to establish technology roadmaps, drive modernization efforts, and foster innovation. In this role, you will engage with internal Integrated Product Teams, suppliers, government personnel, program managers, and programs to define and refine requirements that ensure software compliance for Electromagnetics Range and Chamber operations. Additionally, you will provide guidance, coaching, mentoring, and training to employees across the organization within your areas of expertise. Position Responsibilities Partner with appropriate stakeholders to inform end-to-end software system definition and reviews translation of system-level requirements into software requirements and models that meet customer, operational and performance requirements and have clear traceability to design, code and test artifacts. Partner closely with Chief Software Architect Reviews completion of software system-level analyses to identify risk, issues and opportunities; leads integration and deployment of mitigation actions throughout the software lifecycle. Leads code reviews to ensure alignment to requirements and standard. Leads monitoring and reviewing test completion, verification processes and issue resolution for software systems. Leads review of product and process for alignment with project plans and industry standards by tracking and evaluation of internal team and supplier performance Leads implementation of current and emerging technologies, tools, frameworks and changes in regulations relevant to software development. Leads analysis of customer and system requirements and development of architectural approaches and detailed specifications for various subsystems and software products. Leads the design, development, analyses, and maintenance of software systems that meet industry, customer and internal quality, safety, security and certification standards. Serves as a subject matter expert for software domains, system-specific issues, processes and regulations Decompose high-level system requirements into hardware, software, architecture, and firmware specifications. Mentor and develop engineers across all levels through sharing and learning. Ability to take projects from beginning to end with little direct supervision. Teamwork and coordination skills with ability to create clarity from ambiguity. Perform risk analysis and provide new and upgraded features to system components. Basic Qualifications (Required Skills/ Experience): Bachelor's Degree 5+ years' experience leading software teams and/or projects 5+ years of experience in software architecture, design, interface, and integration techniques 5+ years of experience with Real-Time Operating Systems (RTOS), Linux, and Windows 5+ years of experience in embedded low-level and application software development, Interface Control Document development (ICD), Statement of Work (SOW) Development 7+ years of experience designing and developing software using C++ and/or C Knowledge of real-time software domains including control systems, network architectures, communication protocols, and software Ability to obtain and maintain a Secret U.S. Security Clearance and Special Access Programs Preferred Qualifications (Desired Skills/Experience): Level 4: Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science and 5+ years of related work experience OR Bachelor's Degree and 13+ years of directly related work experience OR 17+ years of related, relevant experience Experience in continuous software upgrades and technology refreshes as components reach EOL (End-of-Life) Collaborate with the RF, Motion, and Mechanical Integrated Product Teams (IPT) within the program to design and develop end-to-end Electromagnetics range software systems and subsystems, including Radar Control Units, the Chamber, Motion Control, post-processing, and network hardware Experience with continuous integration (CI) and continuous delivery (CD) practices Experience using DevOps tool chain and team collaboration tools including GitLab, JIRA, Jenkins and/or Artifactory etc Ability to manage projects from inception to completion with minimal direct supervision. Familiarity with range and Electromagnetics Range and Chamber software compliance regulations, but not required Knowledge of how to derive and allocate requirements (e.g., system, sub-system, software) and show traceability throughout the product lifecycle Travel: 10% Drug Free Workplace: Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. CodeVue Coding Challenge: To be considered for this position you will be required to complete a technical assessment as part of the selection process. Failure to complete the assessment will remove you from consideration. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $160,650 - $217,350 Potential signing bonus for eligible/qualified external candidates. Applications for this position will be accepted until Apr. 27, 2026 Export Control Requirements: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. 120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Export Control Details: US based job, US Person required Education Bachelor's Degree or Equivalent Required Relocation This position offers relocation based on candidate eligibility. Security Clearance This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required. This position requires ability to obtain program access, for which the U.S. Government requires U.S. Citizenship only. Visa Sponsorship Employer will not sponsor applicants for employment visa status. Shift This position is for 1st shift Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Description The purpose of this position is to assist in the coordination of activities and programs for the prevention of youth and gang violence. This is accomplished by reaching out to identified gang members and linking them to services and institutions, and providing access to resources in an effort to reduce attachment of youth to gangs and gang activities. Transporting youth to and from various appointments and functions Plans and attends social and recreational activities. Serves as advocate for the youth in securing social services, education, and job related opportunities. Performs needs assessment for youth and family members and provides information about services. Makes appropriate referrals and maintains detailed documentation of all contact with youth. This position reports to the Youth and Gang Violence Prevention Coordinator. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Identifies appropriate youth to participate in the project; Recruit and retain youth by providing access to job skills training; information resources, role modeling and encouragement; Serves as advocate for the targeted youth in securing services, education and job related opportunities; Assess needs of family members affected by the youth's gang involvement and makes referrals to appropriate services. Networks with various organizations, schools, courts, probation offices, community residents, and grass roots organization to gather resources and information to offer the youth and their affected family members; Plans and attends social and recreational activities for the targeted youth. Creates and maintains records for each youth involved in project; Document all contact with youth and their families and compiles status reports. When Assigned to Reentry/Workforce: Provide reentry services for youth identified by Department of Juvenile Justice. Provide on-site/in-person job coaching support for Project Rebuild and Project Imagine Have a high degree of comfort working hands on in the community with a diverse group of community members Be able to train and support youth on developing excellent resumes and cover letters as well as providing assistance with filling out job applications Work collaboratively with partner agencies to meet the holistic needs of youth ADDITIONAL DUTIES Performs additional duties as assigned Education and Experience Associate's degree with knowledge of a specific vocational, administrative, or technical nature from a college, vocational or technical school. One year up to and including three years' experience in social services, grassroots organizations, community advocacy, or youth intervention. An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above Certifications/Licenses Valid Driver's License with acceptable driving record according to City Criteria Job Knowledge Intermediate knowledge to perform most work in normal situations. Comprehension of standard situations and includes knowledge of most of the significant aspects of the subject. Reading Intermediate-Ability to read papers, periodicals, journals, manuals, dictionaries, and thesauruses. Writing Basic-Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Math Intermediate-Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement. Communication Skills Decisions regarding interpretation of existing policies may be made. Contacts may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas. Independence and Decision-Making Normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed frequently. Technical Skills Work requires the use of standard technical skills appropriate to the work environment of the organization. Fiscal Responsibilities This position has no budgetary/fiscal responsibility. Supervisory Responsibilities This position has no responsibility for direction or supervision of others. PHYSICAL DEMANDS Work is light in nature, exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly or requires walking or standing to a significant degree. Requires adequate vision, hearing and talking to use a computer, telephone and communicating effectively with others. NON-PHYSICAL DEMANDS Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time. Regular and predictable attendance is expected. MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE Typically requires use of standard office equipment, including computer and related hardware and software, and any other equipment as appropriate or required. WORK ENVIRONMENT The work is typically performed in the community. The employee is expected to use appropriate protective equipment for the assigned task; and any other equipment as apparent or assigned.
04/14/2026
Full time
Description The purpose of this position is to assist in the coordination of activities and programs for the prevention of youth and gang violence. This is accomplished by reaching out to identified gang members and linking them to services and institutions, and providing access to resources in an effort to reduce attachment of youth to gangs and gang activities. Transporting youth to and from various appointments and functions Plans and attends social and recreational activities. Serves as advocate for the youth in securing social services, education, and job related opportunities. Performs needs assessment for youth and family members and provides information about services. Makes appropriate referrals and maintains detailed documentation of all contact with youth. This position reports to the Youth and Gang Violence Prevention Coordinator. The essential functions of the job are not limited to those listed in the job description. The City retains the discretion to add to or change the duties of the position at any time. Identifies appropriate youth to participate in the project; Recruit and retain youth by providing access to job skills training; information resources, role modeling and encouragement; Serves as advocate for the targeted youth in securing services, education and job related opportunities; Assess needs of family members affected by the youth's gang involvement and makes referrals to appropriate services. Networks with various organizations, schools, courts, probation offices, community residents, and grass roots organization to gather resources and information to offer the youth and their affected family members; Plans and attends social and recreational activities for the targeted youth. Creates and maintains records for each youth involved in project; Document all contact with youth and their families and compiles status reports. When Assigned to Reentry/Workforce: Provide reentry services for youth identified by Department of Juvenile Justice. Provide on-site/in-person job coaching support for Project Rebuild and Project Imagine Have a high degree of comfort working hands on in the community with a diverse group of community members Be able to train and support youth on developing excellent resumes and cover letters as well as providing assistance with filling out job applications Work collaboratively with partner agencies to meet the holistic needs of youth ADDITIONAL DUTIES Performs additional duties as assigned Education and Experience Associate's degree with knowledge of a specific vocational, administrative, or technical nature from a college, vocational or technical school. One year up to and including three years' experience in social services, grassroots organizations, community advocacy, or youth intervention. An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above Certifications/Licenses Valid Driver's License with acceptable driving record according to City Criteria Job Knowledge Intermediate knowledge to perform most work in normal situations. Comprehension of standard situations and includes knowledge of most of the significant aspects of the subject. Reading Intermediate-Ability to read papers, periodicals, journals, manuals, dictionaries, and thesauruses. Writing Basic-Ability to write simple sentences containing subject, verb, and object, and/or series of numbers, names, and addresses. Math Intermediate-Ability to deal with a system of real numbers; and practical application of fractions, percentages, ratios/proportions and measurement. Communication Skills Decisions regarding interpretation of existing policies may be made. Contacts may involve stressful, negative interactions requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas. Independence and Decision-Making Normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed frequently. Technical Skills Work requires the use of standard technical skills appropriate to the work environment of the organization. Fiscal Responsibilities This position has no budgetary/fiscal responsibility. Supervisory Responsibilities This position has no responsibility for direction or supervision of others. PHYSICAL DEMANDS Work is light in nature, exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly or requires walking or standing to a significant degree. Requires adequate vision, hearing and talking to use a computer, telephone and communicating effectively with others. NON-PHYSICAL DEMANDS Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time. Regular and predictable attendance is expected. MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE Typically requires use of standard office equipment, including computer and related hardware and software, and any other equipment as appropriate or required. WORK ENVIRONMENT The work is typically performed in the community. The employee is expected to use appropriate protective equipment for the assigned task; and any other equipment as apparent or assigned.
Provides advanced project management leadership and contributes to the strategic execution of PMO practices. Serves as an expert and often project leader with significant impact to the success of the function. Responsible for providing oversight and guidance to project teams, from charter development and business alignment, through defining, scoping, establishing technical and business requirements, identifying and vetting solutions, planning, executing, and ensuring the successful completion of key strategic business and IT initiatives. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities 1. Leads complex, enterprise wide, cross functional projects and programs within IT and business areas, ensuring alignment with organizational strategy and delivers measurable business outcomes. 2. Mentors, coaches, and develops peers, providing guidance, training, and performance feedback to elevate overall PMO capability and maturity. 3. Provides strategic expertise for technology and system selection, contributing seasoned insight into solution evaluation, implementation planning, and organizational impact. 4. Oversees vendor partnerships, contracts, and project financials, ensuring delivery performance, budget adherence, and alignment with technology, business, and organizational goals. 5. Proactively identifies, analyzes, escalates, and resolves project risks, issues, and dependencies, propelling timely decision making to protect project scope, timelines, and outcomes. 6. Maintains comprehensive project documentation, including progress reports, dashboards, and status updates. 7. Delivers concise and comprehensive communication tailored to partners at all levels-executive, business, technical, and external. 8. Directs the implementation of complex business and IT initiatives, including infrastructure modernization, application development, cloud solutions, and system integrations. 9. Continuously monitors emerging technologies, industry trends, and best practices, recommending and implementing improvements that enhance delivery effectiveness and organizational readiness. 10. Conducts post implementation reviews and de continuous improvement, ensuring lessons learned are captured, communicated, and integrated into PMO processes and future projects. 11. Provides support and assistance to PMO leadership related to projects, initiatives, and tasks. Minimum Qualifications (Educations & Experience) 1. Bachelor's degree in relevant field or equivalent (i.e., Computer Science, Information Technology, Business, etc.) 2. 8+ years of relevant IT/technical project management experience or the knowledge, skills, and abilities to succeed in the role 3. Project Management Professional Certification from a recognized organization (i.e., PMI) Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities 1. Ample experience supporting and leading business projects in various areas 2. Excellent understanding of project management methodologies and their effective use for achieving successful project outcomes 3. Advanced project management and collaboration skills with the proven ability to lead cross-functional project teams to deliver enterprise-wide technical projects on-time and on-budget 4. Proficient knowledge of IT infrastructure, software development lifecycle, and technical architectures 5. Ample experience leading complex technology projects which require the integration of technology systems to enable business process improvement and transformation 6. Proficient in documenting technical processes through easily comprehensible formats, encompassing diagrams, graphics, flowcharts, swim lanes, or equivalent visual aids 7. Strong written and verbal communication skills with the proven ability to convey information to technical and non-technical team members 8. Proficient with Microsoft Suites (Word, Excel, PowerPoint, Visio, MS Project, etc.), Smartsheet, and/or related project management tools 9. Highly skilled at team leadership, problem-solving, data analysis, troubleshooting, prioritization, and time-management skills 10. Strong judgment and technical acumen with the ability to navigate intricate technical landscapes 11. Experience and success using AI related to project management tools and processes Preferred Knowledge, Skills, and Abilities 1. Familiarity with process enhancement and quality improvement methodologies, such as ITIL processes, Six Sigma, and/or Lean 2. 5+ years of IT systems technical experience 3. 5+ years of experience supporting and leading business projects in various areas 4. PRINCE2 (projects in controlled environments) and ITIL (information technology infrastructure library). 5. Demonstrated success overseeing process review and optimization projects (e.g. value stream mapping) 6. Experience in a manufacturing environment with hands-on knowledge of manufacturing software systems such as ERP, MES, etc. 7. Experience of both Waterfall and Agile project management methodologies Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements • Work will be performed in a variety of conditions. Primarily work is fully on-site or in a climate-controlled office environment(s); and occasionally in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). • The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection • Travel may be required up to 15% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
04/14/2026
Full time
Provides advanced project management leadership and contributes to the strategic execution of PMO practices. Serves as an expert and often project leader with significant impact to the success of the function. Responsible for providing oversight and guidance to project teams, from charter development and business alignment, through defining, scoping, establishing technical and business requirements, identifying and vetting solutions, planning, executing, and ensuring the successful completion of key strategic business and IT initiatives. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities 1. Leads complex, enterprise wide, cross functional projects and programs within IT and business areas, ensuring alignment with organizational strategy and delivers measurable business outcomes. 2. Mentors, coaches, and develops peers, providing guidance, training, and performance feedback to elevate overall PMO capability and maturity. 3. Provides strategic expertise for technology and system selection, contributing seasoned insight into solution evaluation, implementation planning, and organizational impact. 4. Oversees vendor partnerships, contracts, and project financials, ensuring delivery performance, budget adherence, and alignment with technology, business, and organizational goals. 5. Proactively identifies, analyzes, escalates, and resolves project risks, issues, and dependencies, propelling timely decision making to protect project scope, timelines, and outcomes. 6. Maintains comprehensive project documentation, including progress reports, dashboards, and status updates. 7. Delivers concise and comprehensive communication tailored to partners at all levels-executive, business, technical, and external. 8. Directs the implementation of complex business and IT initiatives, including infrastructure modernization, application development, cloud solutions, and system integrations. 9. Continuously monitors emerging technologies, industry trends, and best practices, recommending and implementing improvements that enhance delivery effectiveness and organizational readiness. 10. Conducts post implementation reviews and de continuous improvement, ensuring lessons learned are captured, communicated, and integrated into PMO processes and future projects. 11. Provides support and assistance to PMO leadership related to projects, initiatives, and tasks. Minimum Qualifications (Educations & Experience) 1. Bachelor's degree in relevant field or equivalent (i.e., Computer Science, Information Technology, Business, etc.) 2. 8+ years of relevant IT/technical project management experience or the knowledge, skills, and abilities to succeed in the role 3. Project Management Professional Certification from a recognized organization (i.e., PMI) Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities 1. Ample experience supporting and leading business projects in various areas 2. Excellent understanding of project management methodologies and their effective use for achieving successful project outcomes 3. Advanced project management and collaboration skills with the proven ability to lead cross-functional project teams to deliver enterprise-wide technical projects on-time and on-budget 4. Proficient knowledge of IT infrastructure, software development lifecycle, and technical architectures 5. Ample experience leading complex technology projects which require the integration of technology systems to enable business process improvement and transformation 6. Proficient in documenting technical processes through easily comprehensible formats, encompassing diagrams, graphics, flowcharts, swim lanes, or equivalent visual aids 7. Strong written and verbal communication skills with the proven ability to convey information to technical and non-technical team members 8. Proficient with Microsoft Suites (Word, Excel, PowerPoint, Visio, MS Project, etc.), Smartsheet, and/or related project management tools 9. Highly skilled at team leadership, problem-solving, data analysis, troubleshooting, prioritization, and time-management skills 10. Strong judgment and technical acumen with the ability to navigate intricate technical landscapes 11. Experience and success using AI related to project management tools and processes Preferred Knowledge, Skills, and Abilities 1. Familiarity with process enhancement and quality improvement methodologies, such as ITIL processes, Six Sigma, and/or Lean 2. 5+ years of IT systems technical experience 3. 5+ years of experience supporting and leading business projects in various areas 4. PRINCE2 (projects in controlled environments) and ITIL (information technology infrastructure library). 5. Demonstrated success overseeing process review and optimization projects (e.g. value stream mapping) 6. Experience in a manufacturing environment with hands-on knowledge of manufacturing software systems such as ERP, MES, etc. 7. Experience of both Waterfall and Agile project management methodologies Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements • Work will be performed in a variety of conditions. Primarily work is fully on-site or in a climate-controlled office environment(s); and occasionally in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). • The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection • Travel may be required up to 15% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Director, Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) Director to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: • Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. • Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. • DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention • ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Ability to read, write, and understand code in one of the programming languages such as Java, Spring Framework, Python, Go. • Strong understanding of DevOps principles, practices along with configuration management. • Experience in operational and resilience designing, building, and operating large-scale, distributed systems. • A passion for observability, automation and continuous improvement. • Familiarity with cloud platforms like AWS, Azure, or GCP (a plus). • Experience in observability tools such as Splunk, Dynatrace, Prometheus, Datadog, Grafana, and Monitoring as a Code. • Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. • Interest in designing, analyzing, and troubleshooting large-scale distributed systems. • Strong leadership and mentoring skills. • Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. • Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability . click apply for full job details
04/14/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Site Reliability Engineering Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next. About the Role The Business Operations (Biz Ops) team is seeking a Director, Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) Director to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Team Specific Skills: It is not expected that any single candidate would have expertise across all these areas, but a Biz Ops engineer will spend a bit of time throughout their career with all of these aspects of the role: • Operational Readiness Architect: o Serve as the primary contact responsible for the overall application health, performance, and capacity o Support services before they go live through activities such as system design consulting, capacity planning and launch reviews. o Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment. • Site Reliability Engineering: o Performs operability and resilience design and implements and maintains highly reliable and scalable infrastructure. o Perform root cause analysis of incidents and collaborate with development teams to resolve issues. o Stay up to date with the latest technologies and trends in SRE and cloud computing. o Participate in on-call rotations and be available to respond to critical incidents. o Complete end-to-end run ownership of the product. o Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. o Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. • DevOps/Automation: o Tackle complex development, automation, and business process problems. Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement. o Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. o Performs operational and resilience Design and implements solutions for capacity planning and performance optimization. o Increase automation and tooling to reduce toil and manual intervention • ITSM Practices: o Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Role qualifications: The ideal candidate will have experience in many of these areas: • BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. • Ability to read, write, and understand code in one of the programming languages such as Java, Spring Framework, Python, Go. • Strong understanding of DevOps principles, practices along with configuration management. • Experience in operational and resilience designing, building, and operating large-scale, distributed systems. • A passion for observability, automation and continuous improvement. • Familiarity with cloud platforms like AWS, Azure, or GCP (a plus). • Experience in observability tools such as Splunk, Dynatrace, Prometheus, Datadog, Grafana, and Monitoring as a Code. • Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth. • Experience with algorithms, data structures, scripting, pipeline management, and software design. • Systematic problem-solving approach, analytical, coupled with strong communication skills and a sense of ownership and drive. • Interest in designing, analyzing, and troubleshooting large-scale distributed systems. • Strong leadership and mentoring skills. • Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. • Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. • Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability . click apply for full job details
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Provides advanced project management leadership and contributes to the strategic execution of PMO practices. Serves as an expert and often project leader with significant impact to the success of the function. Responsible for providing oversight and guidance to project teams, from charter development and business alignment, through defining, scoping, establishing technical and business requirements, identifying and vetting solutions, planning, executing, and ensuring the successful completion of key strategic business and IT initiatives. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities 1. Leads complex, enterprise wide, cross functional projects and programs within IT and business areas, ensuring alignment with organizational strategy and delivers measurable business outcomes. 2. Mentors, coaches, and develops peers, providing guidance, training, and performance feedback to elevate overall PMO capability and maturity. 3. Provides strategic expertise for technology and system selection, contributing seasoned insight into solution evaluation, implementation planning, and organizational impact. 4. Oversees vendor partnerships, contracts, and project financials, ensuring delivery performance, budget adherence, and alignment with technology, business, and organizational goals. 5. Proactively identifies, analyzes, escalates, and resolves project risks, issues, and dependencies, propelling timely decision making to protect project scope, timelines, and outcomes. 6. Maintains comprehensive project documentation, including progress reports, dashboards, and status updates. 7. Delivers concise and comprehensive communication tailored to partners at all levels-executive, business, technical, and external. 8. Directs the implementation of complex business and IT initiatives, including infrastructure modernization, application development, cloud solutions, and system integrations. 9. Continuously monitors emerging technologies, industry trends, and best practices, recommending and implementing improvements that enhance delivery effectiveness and organizational readiness. 10. Conducts post implementation reviews and de continuous improvement, ensuring lessons learned are captured, communicated, and integrated into PMO processes and future projects. 11. Provides support and assistance to PMO leadership related to projects, initiatives, and tasks. Minimum Qualifications (Educations & Experience) 1. Bachelor's degree in relevant field or equivalent (i.e., Computer Science, Information Technology, Business, etc.) 2. 8+ years of relevant IT/technical project management experience or the knowledge, skills, and abilities to succeed in the role 3. Project Management Professional Certification from a recognized organization (i.e., PMI) Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities 1. Ample experience supporting and leading business projects in various areas 2. Excellent understanding of project management methodologies and their effective use for achieving successful project outcomes 3. Advanced project management and collaboration skills with the proven ability to lead cross-functional project teams to deliver enterprise-wide technical projects on-time and on-budget 4. Proficient knowledge of IT infrastructure, software development lifecycle, and technical architectures 5. Ample experience leading complex technology projects which require the integration of technology systems to enable business process improvement and transformation 6. Proficient in documenting technical processes through easily comprehensible formats, encompassing diagrams, graphics, flowcharts, swim lanes, or equivalent visual aids 7. Strong written and verbal communication skills with the proven ability to convey information to technical and non-technical team members 8. Proficient with Microsoft Suites (Word, Excel, PowerPoint, Visio, MS Project, etc.), Smartsheet, and/or related project management tools 9. Highly skilled at team leadership, problem-solving, data analysis, troubleshooting, prioritization, and time-management skills 10. Strong judgment and technical acumen with the ability to navigate intricate technical landscapes 11. Experience and success using AI related to project management tools and processes Preferred Knowledge, Skills, and Abilities 1. Familiarity with process enhancement and quality improvement methodologies, such as ITIL processes, Six Sigma, and/or Lean 2. 5+ years of IT systems technical experience 3. 5+ years of experience supporting and leading business projects in various areas 4. PRINCE2 (projects in controlled environments) and ITIL (information technology infrastructure library). 5. Demonstrated success overseeing process review and optimization projects (e.g. value stream mapping) 6. Experience in a manufacturing environment with hands-on knowledge of manufacturing software systems such as ERP, MES, etc. 7. Experience of both Waterfall and Agile project management methodologies Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements • Work will be performed in a variety of conditions. Primarily work is fully on-site or in a climate-controlled office environment(s); and occasionally in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). • The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection • Travel may be required up to 15% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
04/14/2026
Full time
Provides advanced project management leadership and contributes to the strategic execution of PMO practices. Serves as an expert and often project leader with significant impact to the success of the function. Responsible for providing oversight and guidance to project teams, from charter development and business alignment, through defining, scoping, establishing technical and business requirements, identifying and vetting solutions, planning, executing, and ensuring the successful completion of key strategic business and IT initiatives. At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily. Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today! Key Responsibilities 1. Leads complex, enterprise wide, cross functional projects and programs within IT and business areas, ensuring alignment with organizational strategy and delivers measurable business outcomes. 2. Mentors, coaches, and develops peers, providing guidance, training, and performance feedback to elevate overall PMO capability and maturity. 3. Provides strategic expertise for technology and system selection, contributing seasoned insight into solution evaluation, implementation planning, and organizational impact. 4. Oversees vendor partnerships, contracts, and project financials, ensuring delivery performance, budget adherence, and alignment with technology, business, and organizational goals. 5. Proactively identifies, analyzes, escalates, and resolves project risks, issues, and dependencies, propelling timely decision making to protect project scope, timelines, and outcomes. 6. Maintains comprehensive project documentation, including progress reports, dashboards, and status updates. 7. Delivers concise and comprehensive communication tailored to partners at all levels-executive, business, technical, and external. 8. Directs the implementation of complex business and IT initiatives, including infrastructure modernization, application development, cloud solutions, and system integrations. 9. Continuously monitors emerging technologies, industry trends, and best practices, recommending and implementing improvements that enhance delivery effectiveness and organizational readiness. 10. Conducts post implementation reviews and de continuous improvement, ensuring lessons learned are captured, communicated, and integrated into PMO processes and future projects. 11. Provides support and assistance to PMO leadership related to projects, initiatives, and tasks. Minimum Qualifications (Educations & Experience) 1. Bachelor's degree in relevant field or equivalent (i.e., Computer Science, Information Technology, Business, etc.) 2. 8+ years of relevant IT/technical project management experience or the knowledge, skills, and abilities to succeed in the role 3. Project Management Professional Certification from a recognized organization (i.e., PMI) Knowledge, Skills, and Abilities Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies: Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs. Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity. Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead. Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen. Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate. Essential Knowledge, Skills, and Abilities 1. Ample experience supporting and leading business projects in various areas 2. Excellent understanding of project management methodologies and their effective use for achieving successful project outcomes 3. Advanced project management and collaboration skills with the proven ability to lead cross-functional project teams to deliver enterprise-wide technical projects on-time and on-budget 4. Proficient knowledge of IT infrastructure, software development lifecycle, and technical architectures 5. Ample experience leading complex technology projects which require the integration of technology systems to enable business process improvement and transformation 6. Proficient in documenting technical processes through easily comprehensible formats, encompassing diagrams, graphics, flowcharts, swim lanes, or equivalent visual aids 7. Strong written and verbal communication skills with the proven ability to convey information to technical and non-technical team members 8. Proficient with Microsoft Suites (Word, Excel, PowerPoint, Visio, MS Project, etc.), Smartsheet, and/or related project management tools 9. Highly skilled at team leadership, problem-solving, data analysis, troubleshooting, prioritization, and time-management skills 10. Strong judgment and technical acumen with the ability to navigate intricate technical landscapes 11. Experience and success using AI related to project management tools and processes Preferred Knowledge, Skills, and Abilities 1. Familiarity with process enhancement and quality improvement methodologies, such as ITIL processes, Six Sigma, and/or Lean 2. 5+ years of IT systems technical experience 3. 5+ years of experience supporting and leading business projects in various areas 4. PRINCE2 (projects in controlled environments) and ITIL (information technology infrastructure library). 5. Demonstrated success overseeing process review and optimization projects (e.g. value stream mapping) 6. Experience in a manufacturing environment with hands-on knowledge of manufacturing software systems such as ERP, MES, etc. 7. Experience of both Waterfall and Agile project management methodologies Physical Demands • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Working Conditions & Travel Requirements • Work will be performed in a variety of conditions. Primarily work is fully on-site or in a climate-controlled office environment(s); and occasionally in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload). • The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection • Travel may be required up to 15% of the time. Disclaimer We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analytics - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Charlotte, NC-28254
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analytics - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Charlotte, NC-28254
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Miami, FL-33134
04/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Miami, FL-33134
Amarillo, Texas, 79101, United States of America Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for. Training for this position will be conducted in person in Amarillo, TX Starting pay for this position is $18.00 Training begins May 2026 After completing training, employees will be required to work onsite at our Amarillo, TX location for a period of three months. Position Summary The Residential Credit and Collections Representative plays a pivotal role to ensure customer satisfaction and to solve a wide range of complex issues and inquiries. Representatives utilize strong negotiation skills to collect payments and arrange a schedule for past due utility debt repayment. Through the use of multiple technology channels, Residential Credit and Collections Representatives analyze and address customers' energy needs and concerns in a single interaction. Building trust with customers is essential in this role, requiring the anticipation of their needs and the provision of precise information. The role involves educating customers on necessary actions and strategies for debt repayment and the promotion of a variety of company products and services to enhance their overall experience. This role supports customers by maintaining an understanding of complex electric and gas rate options across multiple service territories. In addition, representatives will process critical orders in high pressure situations surrounding electric emergencies, as well as on-call responsibilities during storm or other related emergency situations. Performance is measured against individual indicators of customer satisfaction, quality, and productivity to meet overarching business goals. Essential Responsibilities Deliver exceptional customer service through multiple communication channels, primarily phone calls. Anticipate customer needs and offer tailored solutions using advanced problem-solving skills. Utilize critical thinking to address and resolve complex customer inquiries. Provide specialized technical support to customers. Engage with past due customers to negotiate for payments and eligible arrangements on remaining balances. Follow and optimize collection protocol utilizing specialized tools. Expedite the resolution of customer disputes and queries. Handle customer phone calls professionally, empathetically and knowledgeably, following appropriate scripts when necessary. Participate in an on-call rotation. Perform additional duties as assigned, including involvement in special projects. Minimum Requirements At least 18 months of customer service experience or equivalent. High School Diploma or equivalent. Ability to confidently use multiple computer programs at once. The capability to proactively identify, troubleshoot, and resolve technology-related issues. This includes diagnosing hardware and software problems, implementing effective solutions, and ensuring minimal disruption to workflow. Preferred Requirements Bilingual proficiency in Spanish is highly desirable, with a compensation premium available after passing a Spanish-language proficiency test. Experience in collections. As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at . Non-Bargaining The anticipated starting base pay for this position is: $18.00 per hour This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 04/23/26 EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. ACCESSIBILITY STATEMENT Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
04/13/2026
Full time
Amarillo, Texas, 79101, United States of America Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for. Training for this position will be conducted in person in Amarillo, TX Starting pay for this position is $18.00 Training begins May 2026 After completing training, employees will be required to work onsite at our Amarillo, TX location for a period of three months. Position Summary The Residential Credit and Collections Representative plays a pivotal role to ensure customer satisfaction and to solve a wide range of complex issues and inquiries. Representatives utilize strong negotiation skills to collect payments and arrange a schedule for past due utility debt repayment. Through the use of multiple technology channels, Residential Credit and Collections Representatives analyze and address customers' energy needs and concerns in a single interaction. Building trust with customers is essential in this role, requiring the anticipation of their needs and the provision of precise information. The role involves educating customers on necessary actions and strategies for debt repayment and the promotion of a variety of company products and services to enhance their overall experience. This role supports customers by maintaining an understanding of complex electric and gas rate options across multiple service territories. In addition, representatives will process critical orders in high pressure situations surrounding electric emergencies, as well as on-call responsibilities during storm or other related emergency situations. Performance is measured against individual indicators of customer satisfaction, quality, and productivity to meet overarching business goals. Essential Responsibilities Deliver exceptional customer service through multiple communication channels, primarily phone calls. Anticipate customer needs and offer tailored solutions using advanced problem-solving skills. Utilize critical thinking to address and resolve complex customer inquiries. Provide specialized technical support to customers. Engage with past due customers to negotiate for payments and eligible arrangements on remaining balances. Follow and optimize collection protocol utilizing specialized tools. Expedite the resolution of customer disputes and queries. Handle customer phone calls professionally, empathetically and knowledgeably, following appropriate scripts when necessary. Participate in an on-call rotation. Perform additional duties as assigned, including involvement in special projects. Minimum Requirements At least 18 months of customer service experience or equivalent. High School Diploma or equivalent. Ability to confidently use multiple computer programs at once. The capability to proactively identify, troubleshoot, and resolve technology-related issues. This includes diagnosing hardware and software problems, implementing effective solutions, and ensuring minimal disruption to workflow. Preferred Requirements Bilingual proficiency in Spanish is highly desirable, with a compensation premium available after passing a Spanish-language proficiency test. Experience in collections. As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at . Non-Bargaining The anticipated starting base pay for this position is: $18.00 per hour This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 04/23/26 EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. ACCESSIBILITY STATEMENT Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Eau Claire, Wisconsin, 54702, United States of America Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for. Training is Monday - Friday - 10:00am to 6:30pm Training for this position will be conducted in person at the office in Eau Claire, WI. Starting pay for this position is $20.00 Required to work on-site for three months after completing training. Participating in the on-call rotation and some weekend shifts and are required. Post-training schedules vary, with the earliest scheduled start time at 9:30 AM and the latest end time at 8:00 PM. Training begins May 2026. Position Summary The Customer Contact Center Representative plays a pivotal role in ensuring customer satisfaction by efficiently responding to a wide array of complicated and complex issues. By utilizing multiple technology channels, customer care representatives analyze and address customer concerns. This position leverages a high level of expertise in helping customers with their energy needs to resolve issues in a single interaction. Building trust with customers is essential in this role, requiring the anticipation of their needs and the provision of precise information. The representative educates customers on a variety of company products and services to enhance their overall experience. This role supports customers by maintaining an understanding of complex electric and gas rate options across multiple service territories. Customer Contact Center Representatives will process critical orders in high-pressure situations surrounding electric and gas emergencies, as well as participate in the on-call rotations during storms and other related emergency situations. Essential Responsibilities Deliver exceptional customer service through multiple communication channels, primarily phone calls. Anticipate customer needs and offer tailored solutions using advanced problem-solving skills. Utilize critical thinking to address and resolve complex customer inquiries. Provide specialized technical support to customers. Respond to gas and electric emergency situations with a high degree of precision to ensure public safety. Handle customer phone calls professionally, empathetically, and knowledgeably, following appropriate scripts when necessary. Participate in an on-call rotation and some weekends as required. Perform additional duties as assigned, including involvement in special projects. Minimum Requirements At least 18 months of customer service experience or equivalent. High School Diploma or equivalent. Proficient in hardware and software technology with a focus on Microsoft Windows products. The capability to proactively identify, troubleshoot, and resolve technology-related issues. This includes diagnosing hardware and software problems, implementing effective solutions, and ensuring minimal disruption to workflow. Preferred Requirements Previous call center experience is highly desirable. Bilingual proficiency in Spanish is highly desirable, with a compensation premium available after passing a Spanish-language proficiency test. As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at . Non-Bargaining The anticipated starting base pay for this position is: $20.00 per hour This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 05/10/26 EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. ACCESSIBILITY STATEMENT Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
04/13/2026
Full time
Eau Claire, Wisconsin, 54702, United States of America Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you're looking for. Training is Monday - Friday - 10:00am to 6:30pm Training for this position will be conducted in person at the office in Eau Claire, WI. Starting pay for this position is $20.00 Required to work on-site for three months after completing training. Participating in the on-call rotation and some weekend shifts and are required. Post-training schedules vary, with the earliest scheduled start time at 9:30 AM and the latest end time at 8:00 PM. Training begins May 2026. Position Summary The Customer Contact Center Representative plays a pivotal role in ensuring customer satisfaction by efficiently responding to a wide array of complicated and complex issues. By utilizing multiple technology channels, customer care representatives analyze and address customer concerns. This position leverages a high level of expertise in helping customers with their energy needs to resolve issues in a single interaction. Building trust with customers is essential in this role, requiring the anticipation of their needs and the provision of precise information. The representative educates customers on a variety of company products and services to enhance their overall experience. This role supports customers by maintaining an understanding of complex electric and gas rate options across multiple service territories. Customer Contact Center Representatives will process critical orders in high-pressure situations surrounding electric and gas emergencies, as well as participate in the on-call rotations during storms and other related emergency situations. Essential Responsibilities Deliver exceptional customer service through multiple communication channels, primarily phone calls. Anticipate customer needs and offer tailored solutions using advanced problem-solving skills. Utilize critical thinking to address and resolve complex customer inquiries. Provide specialized technical support to customers. Respond to gas and electric emergency situations with a high degree of precision to ensure public safety. Handle customer phone calls professionally, empathetically, and knowledgeably, following appropriate scripts when necessary. Participate in an on-call rotation and some weekends as required. Perform additional duties as assigned, including involvement in special projects. Minimum Requirements At least 18 months of customer service experience or equivalent. High School Diploma or equivalent. Proficient in hardware and software technology with a focus on Microsoft Windows products. The capability to proactively identify, troubleshoot, and resolve technology-related issues. This includes diagnosing hardware and software problems, implementing effective solutions, and ensuring minimal disruption to workflow. Preferred Requirements Previous call center experience is highly desirable. Bilingual proficiency in Spanish is highly desirable, with a compensation premium available after passing a Spanish-language proficiency test. As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you're ready to be a part of something big, we invite you to join our team. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Individuals with a disability who need an accommodation to apply please contact us at . Non-Bargaining The anticipated starting base pay for this position is: $20.00 per hour This position is eligible for the following benefits: Spot On Bonus, Medical/Pharmacy Plan, Dental, Vision, Life Insurance, Dependent Care Reimbursement Account, Health Care Reimbursement Account, Health Savings Account (HSA) (if enrolled in eligible health plan), Limited-Purpose FSA (if enrolled in eligible health plan and HSA), Transportation Reimbursement Account, Short-term disability (STD), Long-term disability (LTD), Employee Assistance Program (EAP), Fitness Center Reimbursement (if enrolled in eligible health plan), Tuition reimbursement, Transit programs, Employee recognition program, Pension, 401(k) plan, Paid time off (PTO), Holidays, Volunteer Paid Time Off (VPTO), Parental Leave Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part. In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information. Deadline to Apply: 05/10/26 EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF) All Xcel Energy employees and contractors share responsibility for protecting the company's information and systems by adhering to cybersecurity policies, standards, and best practices, recognizing that cybersecurity is everyone's responsibility. ACCESSIBILITY STATEMENT Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Xcel Energy Talent Acquisition at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analytics - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analytics - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analytics - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
04/13/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analytics - Project Management Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
