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technical support analyst ii
Robert Half
Data Engineer
Robert Half Albuquerque, New Mexico
Job DescriptionJob Description Robert Half is seeking a Data Engineer to build, scale, and lead high impact data solutions. This role combines hands on data engineering with team leadership, mentoring, and oversight of end to end analytics pipelines that turn raw data into actionable business insights. This role will be Business facing, working with departments across the organization to address data solutions. This role is Onsite in Albuquerque, New Mexico What You'll Do Lead and mentor a team of data engineers and analysts; set standards, review work, and support professional growth Design, build, and oversee scalable ETL pipelines using Python, SQL, SSIS, and Airflow Develop dimensional data models using Kimball methodology Create dashboards and reports using Power BI and SSRS Partner with business and IT stakeholders on analytics, ad hoc reporting, and data initiatives Ensure data quality, governance, and compliance with PCI, PII, and regulatory standards Automate workflows and reporting using Python, PowerShell, and modern analytics tools Other duties as needed Interviews are currently being scheduled, for immediate consideration please apply The successful Data Engineer will have: 4+ years of experience in data engineering or business intelligence Skills in SQL, Scripting, Report writing required Excellent communication skills and ability to mentor and collaborate across technical and business groups Experience with ETL pipelines, data warehousing, and workflow orchestration preferred Experience with Power BI, SSRS, and modern data visualization tools Bachelor's degree in a related field (or equivalent experience) Background required prior to employment
04/26/2026
Full time
Job DescriptionJob Description Robert Half is seeking a Data Engineer to build, scale, and lead high impact data solutions. This role combines hands on data engineering with team leadership, mentoring, and oversight of end to end analytics pipelines that turn raw data into actionable business insights. This role will be Business facing, working with departments across the organization to address data solutions. This role is Onsite in Albuquerque, New Mexico What You'll Do Lead and mentor a team of data engineers and analysts; set standards, review work, and support professional growth Design, build, and oversee scalable ETL pipelines using Python, SQL, SSIS, and Airflow Develop dimensional data models using Kimball methodology Create dashboards and reports using Power BI and SSRS Partner with business and IT stakeholders on analytics, ad hoc reporting, and data initiatives Ensure data quality, governance, and compliance with PCI, PII, and regulatory standards Automate workflows and reporting using Python, PowerShell, and modern analytics tools Other duties as needed Interviews are currently being scheduled, for immediate consideration please apply The successful Data Engineer will have: 4+ years of experience in data engineering or business intelligence Skills in SQL, Scripting, Report writing required Excellent communication skills and ability to mentor and collaborate across technical and business groups Experience with ETL pipelines, data warehousing, and workflow orchestration preferred Experience with Power BI, SSRS, and modern data visualization tools Bachelor's degree in a related field (or equivalent experience) Background required prior to employment
Engineer II
Findhelp, A Public Benefit Corporation Madison, Wisconsin
Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need with dignity and ease. As a software engineer at Findhelp, you will help grow our platform which knits together our system of social-services nationwide. You will be on a cross-functional development team working across the aisle with others in teams and departments to produce the highest quality product for those who use our system. Responsibilities and Duties: Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end-user experience. Contribute to the technical design and architecture of features within the team's scope, focusing on scalability, security, and maintainability. Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming to uphold team standards. Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. Participate in the team's on-call rotation, troubleshooting issues and ensuring the ongoing health of the platform. Proactively identify and resolve technical or process blockers to keep project timelines on track. Uphold and improve team engineering standards (linting, testing, documentation) to ensure a high-quality, professional development environment. Collaborate closely with Business Analysts, Designers, and other engineering teams in a highly cross-functional environment. Identify opportunities to refactor and modernize existing, high-value codebases to contribute to platform health. Qualifications 3+ years working as a professional software developer. Clear technical communication and documentation skills. Preferred experience in Python and ReactJS. Good understanding of SQL, ORMs, and non-relational databases. Experience with microservices or a strong understanding of their architecture. Proven ability to generalize a feature to widen its impact across the platform. Comfortable working independently in a complex codebase and scaling up on Python if needed. Knowledge of how to iterate on a feature to keep delivery consistent. Interested in mentoring and fostering individual growth within the team. Able to communicate technical needs and solutions clearly to product partners. The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture. This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado. Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
04/26/2026
Full time
Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need with dignity and ease. As a software engineer at Findhelp, you will help grow our platform which knits together our system of social-services nationwide. You will be on a cross-functional development team working across the aisle with others in teams and departments to produce the highest quality product for those who use our system. Responsibilities and Duties: Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end-user experience. Contribute to the technical design and architecture of features within the team's scope, focusing on scalability, security, and maintainability. Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming to uphold team standards. Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. Participate in the team's on-call rotation, troubleshooting issues and ensuring the ongoing health of the platform. Proactively identify and resolve technical or process blockers to keep project timelines on track. Uphold and improve team engineering standards (linting, testing, documentation) to ensure a high-quality, professional development environment. Collaborate closely with Business Analysts, Designers, and other engineering teams in a highly cross-functional environment. Identify opportunities to refactor and modernize existing, high-value codebases to contribute to platform health. Qualifications 3+ years working as a professional software developer. Clear technical communication and documentation skills. Preferred experience in Python and ReactJS. Good understanding of SQL, ORMs, and non-relational databases. Experience with microservices or a strong understanding of their architecture. Proven ability to generalize a feature to widen its impact across the platform. Comfortable working independently in a complex codebase and scaling up on Python if needed. Knowledge of how to iterate on a feature to keep delivery consistent. Interested in mentoring and fostering individual growth within the team. Able to communicate technical needs and solutions clearly to product partners. The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture. This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado. Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Network Engineer III
Ashburn Consulting Fairfax, Virginia
Job DescriptionJob DescriptionCompany Description Ashburn Consulting, a Small Business based in the Washington, DC metropolitan area, specializes in providing network and network security solutions in complex environments to a select set of government and business clients. The company, an established leader in its field, is composed of an elite team of engineers and business consultants, each of whom is recognized -and highly regarded-within the network and security communities. Job Description Ashburn Consulting is seeking a Network/ Telecom Analyst III to join our Clients Technology Infrastructure Division's (TID) Enterprise Network Operations team. The Clients wide enterprise network is a large complex Metropolitan (MAN) and Wide area network (WAN) secure network infrastructure with two geo-diverse high available hyperconverged datacenters servicing 230+ Client County locations. This is a crucial role in maintaining and optimizing their network infrastructure. The Tier 3 Network Engineer is responsible for handling complex technical issues escalated from Tier 1 and Tier 2 support teams, ensuring high levels of network availability and reliability. This role requires strong troubleshooting skills, in-depth knowledge of networking technologies, and the ability to collaborate effectively with cross-functional teams to resolve issues promptly. Duties and Responsibilities: All duties are performed in accordance with DIT standards, policies, Service Level Agreements (SLAs), and maintenance windows. 1. Network Troubleshooting and Support: Provide advanced-level support for network incidents, problems, and change requests escalated from Tier 1 and Tier 2 support teams. Diagnose and resolve complex network issues related to routers, switches, firewalls, load balancers, WAN accelerators, wireless devices and other network devices. Conduct thorough root cause analysis for network incidents and implement corrective actions to prevent recurrence. Collaborate with cross-functional teams to troubleshoot and resolve network-related issues and outages. Provide technical guidance and mentoring to Tier 1 and Tier 2 support engineers to enhance their troubleshooting skills and knowledge. Collaborate with vendors and service providers to troubleshoot and resolve network-related issues. 2. Network Performance and Management: Perform network performance monitoring and capacity planning to ensure optimal performance and scalability. Design and implement addition of networks, network changes and upgrades in accordance with best practices and change management processes. Stay updated with industry trends and technologies to propose and implement network improvements and enhancements. 3. Documentation: Document network configurations, processes, and procedures to maintain accurate network documentation. Assist Tier 2 with documenting method of procedures (MOP), network configurations, troubleshooting steps, and resolutions in the incident management system. 4. Collaboration, Customer Service: Collaborate with team members and other departments to develop project requirements or to resolve network-related issues. Participate in team meetings and provide updates on ongoing projects and tasks. This position may be assigned to lead or participate in new construction or technology projects. 5. Quality Assurance and Safety Compliance: Perform quality checks on network configurations and standardization. Provide excellent customer service to internal users and stakeholders, communicate effectively and professionally regarding network issues and resolutions. Adhere to safety protocols and ensure compliance with organizational policies, standards and procedures. 6. Network Equipment Installation and Maintenance: Regular inspection and maintenance of network equipment such as routers, switches, firewalls, and wireless access points. Updating firmware and performing necessary configurations as directed. Lifting, mounting, unmounting, configuring, replacing power supplies/batteries/access points, and cleaning air flow intakes. 7. Infrastructure Management: Install, patch, configure, secure, and optimize routers, switches, firewalls, and other network hardware to meet evolving business needs. 8. Wireless Networking Expertise: Design, configure, and optimize 802.11x wireless networking environments to ensure robust connectivity and performance across all enterprise locations. 9. Network Monitoring and Optimization: Utilize advanced network monitoring tools to analyze performance metrics, identify bottlenecks, and recommend or implement improvements. 10. Security and Compliance: Collaborate with security teams to implement network security best practices, such as access controls, encryption, and intrusion detection/prevention systems, ensuring compliance with regulatory requirements. Qualifications REQUIRED QUALIFICATIONS: Possession of an Bachelor's degree a related field. In computer science, electrical engineering, electronics, or a related field. Four years' network and/or telecommunications experience. Two years' experience in network or telecommunications system design, analysis, installation, and troubleshooting. Valid driver's license. The appointee to this position will be required to complete a criminal background check and driving record check to the satisfaction of the employer. This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.) PREFERRED QUALIFICATIONS: In-depth knowledge and experience with most of the following: VLAN, VRF, OSPF, BGP, MPLS, VPN, STP, DHCP, Trunk and 802.11 standards. Including servicing MAN / WAN / LAN / SDWAN / and Wireless LAN architectures. Hands on experience with the major network equipment manufacturers routers, switches and access points. Experience with SolarWinds, Splunk, Catalyst Center, ISE, Nexus Dashboard or equivalent systems. Automation experience with scripting languages such as Python or other. Datacenter Technology experience such as Leaf and Spine utilizing VxLAN in a multi datacenter environment. VM NSX-T infrastructure using SDN technologies such as VDS, T0 and T1, DFW and AVI (ALB) and Cloud networking. In-depth experience with IP Address Management (IPAM) systems such as InfoBlox. Experience with network incident management and related support practices. In-depth knowledge and experience with Layer 1 cable infrastructure: Ethernet (CAT6/6A); fiber optics; and patching panels within network closets. Strong analytical and problem-solving skills with the ability to prioritize and manage multiple tasks effectively. Excellent communication skills, both verbal and written, emphasizing superior customer service. PHYSICAL REQUIREMENTS: Work is equally performed in the field as well as in a normal office environment. Lifting (up to 50lbs) may be required. Ladder climbing may be required. Driving is required. All duties performed with or without reasonable accommodations. Additional Information Equal Opportunity Employer/Veterans/Disabled. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status Ashburn Consulting is an Equal Opportunity Affirmative Action Employer. In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Ashburn Consulting, please e-mail ."
04/26/2026
Full time
Job DescriptionJob DescriptionCompany Description Ashburn Consulting, a Small Business based in the Washington, DC metropolitan area, specializes in providing network and network security solutions in complex environments to a select set of government and business clients. The company, an established leader in its field, is composed of an elite team of engineers and business consultants, each of whom is recognized -and highly regarded-within the network and security communities. Job Description Ashburn Consulting is seeking a Network/ Telecom Analyst III to join our Clients Technology Infrastructure Division's (TID) Enterprise Network Operations team. The Clients wide enterprise network is a large complex Metropolitan (MAN) and Wide area network (WAN) secure network infrastructure with two geo-diverse high available hyperconverged datacenters servicing 230+ Client County locations. This is a crucial role in maintaining and optimizing their network infrastructure. The Tier 3 Network Engineer is responsible for handling complex technical issues escalated from Tier 1 and Tier 2 support teams, ensuring high levels of network availability and reliability. This role requires strong troubleshooting skills, in-depth knowledge of networking technologies, and the ability to collaborate effectively with cross-functional teams to resolve issues promptly. Duties and Responsibilities: All duties are performed in accordance with DIT standards, policies, Service Level Agreements (SLAs), and maintenance windows. 1. Network Troubleshooting and Support: Provide advanced-level support for network incidents, problems, and change requests escalated from Tier 1 and Tier 2 support teams. Diagnose and resolve complex network issues related to routers, switches, firewalls, load balancers, WAN accelerators, wireless devices and other network devices. Conduct thorough root cause analysis for network incidents and implement corrective actions to prevent recurrence. Collaborate with cross-functional teams to troubleshoot and resolve network-related issues and outages. Provide technical guidance and mentoring to Tier 1 and Tier 2 support engineers to enhance their troubleshooting skills and knowledge. Collaborate with vendors and service providers to troubleshoot and resolve network-related issues. 2. Network Performance and Management: Perform network performance monitoring and capacity planning to ensure optimal performance and scalability. Design and implement addition of networks, network changes and upgrades in accordance with best practices and change management processes. Stay updated with industry trends and technologies to propose and implement network improvements and enhancements. 3. Documentation: Document network configurations, processes, and procedures to maintain accurate network documentation. Assist Tier 2 with documenting method of procedures (MOP), network configurations, troubleshooting steps, and resolutions in the incident management system. 4. Collaboration, Customer Service: Collaborate with team members and other departments to develop project requirements or to resolve network-related issues. Participate in team meetings and provide updates on ongoing projects and tasks. This position may be assigned to lead or participate in new construction or technology projects. 5. Quality Assurance and Safety Compliance: Perform quality checks on network configurations and standardization. Provide excellent customer service to internal users and stakeholders, communicate effectively and professionally regarding network issues and resolutions. Adhere to safety protocols and ensure compliance with organizational policies, standards and procedures. 6. Network Equipment Installation and Maintenance: Regular inspection and maintenance of network equipment such as routers, switches, firewalls, and wireless access points. Updating firmware and performing necessary configurations as directed. Lifting, mounting, unmounting, configuring, replacing power supplies/batteries/access points, and cleaning air flow intakes. 7. Infrastructure Management: Install, patch, configure, secure, and optimize routers, switches, firewalls, and other network hardware to meet evolving business needs. 8. Wireless Networking Expertise: Design, configure, and optimize 802.11x wireless networking environments to ensure robust connectivity and performance across all enterprise locations. 9. Network Monitoring and Optimization: Utilize advanced network monitoring tools to analyze performance metrics, identify bottlenecks, and recommend or implement improvements. 10. Security and Compliance: Collaborate with security teams to implement network security best practices, such as access controls, encryption, and intrusion detection/prevention systems, ensuring compliance with regulatory requirements. Qualifications REQUIRED QUALIFICATIONS: Possession of an Bachelor's degree a related field. In computer science, electrical engineering, electronics, or a related field. Four years' network and/or telecommunications experience. Two years' experience in network or telecommunications system design, analysis, installation, and troubleshooting. Valid driver's license. The appointee to this position will be required to complete a criminal background check and driving record check to the satisfaction of the employer. This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.) PREFERRED QUALIFICATIONS: In-depth knowledge and experience with most of the following: VLAN, VRF, OSPF, BGP, MPLS, VPN, STP, DHCP, Trunk and 802.11 standards. Including servicing MAN / WAN / LAN / SDWAN / and Wireless LAN architectures. Hands on experience with the major network equipment manufacturers routers, switches and access points. Experience with SolarWinds, Splunk, Catalyst Center, ISE, Nexus Dashboard or equivalent systems. Automation experience with scripting languages such as Python or other. Datacenter Technology experience such as Leaf and Spine utilizing VxLAN in a multi datacenter environment. VM NSX-T infrastructure using SDN technologies such as VDS, T0 and T1, DFW and AVI (ALB) and Cloud networking. In-depth experience with IP Address Management (IPAM) systems such as InfoBlox. Experience with network incident management and related support practices. In-depth knowledge and experience with Layer 1 cable infrastructure: Ethernet (CAT6/6A); fiber optics; and patching panels within network closets. Strong analytical and problem-solving skills with the ability to prioritize and manage multiple tasks effectively. Excellent communication skills, both verbal and written, emphasizing superior customer service. PHYSICAL REQUIREMENTS: Work is equally performed in the field as well as in a normal office environment. Lifting (up to 50lbs) may be required. Ladder climbing may be required. Driving is required. All duties performed with or without reasonable accommodations. Additional Information Equal Opportunity Employer/Veterans/Disabled. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status Ashburn Consulting is an Equal Opportunity Affirmative Action Employer. In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Ashburn Consulting, please e-mail ."
Engineer II
Findhelp, A Public Benefit Corporation Austin, Texas
Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need with dignity and ease. As a software engineer at Findhelp, you will help grow our platform which knits together our system of social-services nationwide. You will be on a cross-functional development team working across the aisle with others in teams and departments to produce the highest quality product for those who use our system. Responsibilities and Duties: Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end-user experience. Contribute to the technical design and architecture of features within the team's scope, focusing on scalability, security, and maintainability. Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming to uphold team standards. Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. Participate in the team's on-call rotation, troubleshooting issues and ensuring the ongoing health of the platform. Proactively identify and resolve technical or process blockers to keep project timelines on track. Uphold and improve team engineering standards (linting, testing, documentation) to ensure a high-quality, professional development environment. Collaborate closely with Business Analysts, Designers, and other engineering teams in a highly cross-functional environment. Identify opportunities to refactor and modernize existing, high-value codebases to contribute to platform health. Qualifications 3+ years working as a professional software developer. Clear technical communication and documentation skills. Preferred experience in Python and ReactJS. Good understanding of SQL, ORMs, and non-relational databases. Experience with microservices or a strong understanding of their architecture. Proven ability to generalize a feature to widen its impact across the platform. Comfortable working independently in a complex codebase and scaling up on Python if needed. Knowledge of how to iterate on a feature to keep delivery consistent. Interested in mentoring and fostering individual growth within the team. Able to communicate technical needs and solutions clearly to product partners. The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture. This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado. Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
04/26/2026
Full time
Job DescriptionJob DescriptionWe're changing the way people connect to social care. At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: The R&D Department is made up of different disciplines including software and database engineers, quality, technical implementation. R&D designs and develops requested product features, fixes bugs within our platform, provides technical analysis and estimation, ensures successful integration installations, manages and monitors the health of our platform, and develops automation and tooling for efficient and reliable software development processes. R&D works cross-functionally with many other departments in the organization as a team to fulfill Findhelp's mission of connecting all people in need with dignity and ease. As a software engineer at Findhelp, you will help grow our platform which knits together our system of social-services nationwide. You will be on a cross-functional development team working across the aisle with others in teams and departments to produce the highest quality product for those who use our system. Responsibilities and Duties: Design and Implement full-stack features from initial concept through deployment, prioritizing an intuitive and efficient end-user experience. Contribute to the technical design and architecture of features within the team's scope, focusing on scalability, security, and maintainability. Deliver high-quality, well-tested code and engage in rigorous peer code reviews and pair programming to uphold team standards. Take full ownership of features, including monitoring in production, diagnosing issues, and driving iterative improvements post-launch. Participate in the team's on-call rotation, troubleshooting issues and ensuring the ongoing health of the platform. Proactively identify and resolve technical or process blockers to keep project timelines on track. Uphold and improve team engineering standards (linting, testing, documentation) to ensure a high-quality, professional development environment. Collaborate closely with Business Analysts, Designers, and other engineering teams in a highly cross-functional environment. Identify opportunities to refactor and modernize existing, high-value codebases to contribute to platform health. Qualifications 3+ years working as a professional software developer. Clear technical communication and documentation skills. Preferred experience in Python and ReactJS. Good understanding of SQL, ORMs, and non-relational databases. Experience with microservices or a strong understanding of their architecture. Proven ability to generalize a feature to widen its impact across the platform. Comfortable working independently in a complex codebase and scaling up on Python if needed. Knowledge of how to iterate on a feature to keep delivery consistent. Interested in mentoring and fostering individual growth within the team. Able to communicate technical needs and solutions clearly to product partners. The salary range provided reflects the national average for this job title and does not represent compensation specific to Findhelp. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.We value being together We believe being together enables stronger relationships, collaboration, and culture. This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado. Perks at Findhelp •401k & equity grants•Free food and onsite gym at our Austin HQ •Paid parental leave•Competitive PTO & 10 paid holidays•Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage•Dog-friendly office in Austin HQ•24/7 access to telemedicine and counseling•Book Purchasing Program We're building a diverse, inclusive team You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities. Here are some of the ways we support our staff:•Culture Committee •Leadership Development Training•Paid Volunteering Time We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Telecommunications Network Engineer Senior w/Top Secret Clearance
TekSynap Columbus, Ohio
Job DescriptionJob Description Overview WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH ; or New Cumberland, PA ; Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Top Secret - IT-I security clearance, Tier 5/SSBI Investigation. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Telecommunications Network Engineer Senior to join our Defense Logistics Agency (DLA) team. REQUIRED QUALIFICATIONS Experience Ten (10) years of telecommunications experience, with at least eight (8) years focused on local area network (LAN) and/or wide area network (WAN) environments. Demonstrated experience managing complex telecommunications applications across all phases of network design, implementation, and analysis. Proven ability to lead technical teams and manage large-scale telecommunications projects. Certifications F5 Certified Administrator/Certified Technical Specialist/Certified Solution Expert Certification DoD 8570 IAT Level II Baseline Certification: Cisco Certified Network Associate Security (CCNA-Security) COMPTIA Cybersecurity Analyst (CySA+) Certified Network Defender (CND) COMPTIA Security+ CE Professional (GICSP) Computing Environment Certification (one of the following): Cisco Certified Design Associate (CCDA) Cisco Certified Internetwork Expert - Enterprise Infrastructure (CCIE- EI) Cisco Certified Internetwork Expert - Enterprise Wireless (CCIE-EW) Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional Enterprise (CCNP E) Check Point Certified Systems Administrator (CCSA) Check Point Certified Security Principles Associate (CCSPA) Check Point Certified Systems Engineer (CCSE) Check Point Certified Systems Master (CCSM) Sun Certified Network Administrator (SCNA) Clearance Top Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance RESPONSIBILITIES Performs and manages all phases of telecommunications network design, implementation, and analysis for complex applications. Analyze, design, develop, and manage telecommunications networks supporting a wide range of capabilities, including voice, data, video, and wireless services. Independently perform, or work under only general direction, on moderately to highly complex requirements involving network analysis, planning, programming, and implementation. Design and analyze voice networks, WAN and LAN data networks, wireless networks, and network management systems to support enterprise communications services. Develop network designs and implementation plans covering the full lifecycle of telecommunications systems, from project inception through installation, operation, and maintenance. Analyze data transport requirements and system characteristics to define technical problems, develop system requirements, and produce detailed network specifications. Coordinate closely with other information systems professionals to ensure effective and secure implementation of network services. Collaborate with functional users to develop alternative technical solutions and backup/contingency plans. Manage complex telecommunications projects involving all phases of network design, implementation, and operational analysis. Lead and manage the evaluation and cost estimation of voice and data WAN services from telecommunications carriers. Design access and backbone networks utilizing carrier-provided services or managing the design and analysis of wireless voice/data networks using private radio facilities or commercial services. Provide technical and administrative direction to personnel responsible for telecommunications network design, implementation, and operations. Review work products for technical accuracy, adherence to design standards, and compliance with schedules and user requirements. Prepare and deliver milestone status reports, briefings, and presentations on network progress to stakeholders, leadership, and end users. Make recommendations, as required, for approval of major network installations or architectural changes. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
04/26/2026
Full time
Job DescriptionJob Description Overview WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Columbus, OH ; or New Cumberland, PA ; Type of environment: Office Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 10% WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Top Secret - IT-I security clearance, Tier 5/SSBI Investigation. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Responsibilities We are seeking a Telecommunications Network Engineer Senior to join our Defense Logistics Agency (DLA) team. REQUIRED QUALIFICATIONS Experience Ten (10) years of telecommunications experience, with at least eight (8) years focused on local area network (LAN) and/or wide area network (WAN) environments. Demonstrated experience managing complex telecommunications applications across all phases of network design, implementation, and analysis. Proven ability to lead technical teams and manage large-scale telecommunications projects. Certifications F5 Certified Administrator/Certified Technical Specialist/Certified Solution Expert Certification DoD 8570 IAT Level II Baseline Certification: Cisco Certified Network Associate Security (CCNA-Security) COMPTIA Cybersecurity Analyst (CySA+) Certified Network Defender (CND) COMPTIA Security+ CE Professional (GICSP) Computing Environment Certification (one of the following): Cisco Certified Design Associate (CCDA) Cisco Certified Internetwork Expert - Enterprise Infrastructure (CCIE- EI) Cisco Certified Internetwork Expert - Enterprise Wireless (CCIE-EW) Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional Enterprise (CCNP E) Check Point Certified Systems Administrator (CCSA) Check Point Certified Security Principles Associate (CCSPA) Check Point Certified Systems Engineer (CCSE) Check Point Certified Systems Master (CCSM) Sun Certified Network Administrator (SCNA) Clearance Top Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance RESPONSIBILITIES Performs and manages all phases of telecommunications network design, implementation, and analysis for complex applications. Analyze, design, develop, and manage telecommunications networks supporting a wide range of capabilities, including voice, data, video, and wireless services. Independently perform, or work under only general direction, on moderately to highly complex requirements involving network analysis, planning, programming, and implementation. Design and analyze voice networks, WAN and LAN data networks, wireless networks, and network management systems to support enterprise communications services. Develop network designs and implementation plans covering the full lifecycle of telecommunications systems, from project inception through installation, operation, and maintenance. Analyze data transport requirements and system characteristics to define technical problems, develop system requirements, and produce detailed network specifications. Coordinate closely with other information systems professionals to ensure effective and secure implementation of network services. Collaborate with functional users to develop alternative technical solutions and backup/contingency plans. Manage complex telecommunications projects involving all phases of network design, implementation, and operational analysis. Lead and manage the evaluation and cost estimation of voice and data WAN services from telecommunications carriers. Design access and backbone networks utilizing carrier-provided services or managing the design and analysis of wireless voice/data networks using private radio facilities or commercial services. Provide technical and administrative direction to personnel responsible for telecommunications network design, implementation, and operations. Review work products for technical accuracy, adherence to design standards, and compliance with schedules and user requirements. Prepare and deliver milestone status reports, briefings, and presentations on network progress to stakeholders, leadership, and end users. Make recommendations, as required, for approval of major network installations or architectural changes. Qualifications TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Apply now to explore jobs with . We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
Elastic Software Engineer -Sr. II
Vervic Inc. Decatur, Alabama
Job DescriptionJob DescriptionElastic Software Engineer -Sr. IILocation: Dulles, VA, United States Range - $94k - $112K Description: Our client provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Their capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. They brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. They are seeking an Elastic Software Engineer - Senior II with prior Elastic engineering and administration experience, that meets the necessary certification prerequisites and works well in a distributed team environment. The Elastic Engineer will be a part of a team of Data Analytic Engineers enhancing, maintaining, and sustaining an Elastic, Logstash, and Kibana (ELK) instance with a heavy emphasis on data on-boarding, content development, configuration, troubleshooting, reporting, and visualizations. Eligibility: Must be a US Citizen Must have an activeSecret clearance with ability to obtain TS/SCI eligibility Must be able to obtain DHS Suitability prior tostarting employment 6+ years of directly relevant software development experience Responsibilities Include: Building data pipelines to ingest external datasets into Elastic products. Designing, building, deploying, maintaining, and enhancing the Elastic Logstash Kibana (ELK) platform. Installing and configuring ELK. Using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log Stash and Beats. Using or creating plug-ins for ELK like authentication and authorization plug-ins. Integrating ELK with enterprise tools and APIs, such as for authentication and authorization. Designing and implementing complex development use cases and scenarios using programming language, such as Python, Groovy, and Bash. Using Elastic Search Cluster Monitoring Tools. Required Skills: 5+ years of experience with Kubernetes architecture 2+ years of experience with Elasticsearch Domain Specific Language (DSL) 2+ years of experience as an Elastic Cloud on Kubernetes (ECK) admin or equivalent role Strong knowledge of ELK stack. Knowledge of scripting languages, such as JavaScript, Python, Bash, etc. Desired Skills: Experience working in an agile environment. Experience supporting federal customers. Desired Certifications: DoD 8570.1-M Compliance at IAT Level I (e.g., Certified Information Systems Security Professional (CISSP certification highly desired Agile software development methodology certification (e.g. SCRUM Master) highly desired. Elastic certification, such as: Elastic Certified Engineer, Elastic Certified Analyst, or Elastic Certified Observable Engineer Kubernetes certification, such as: Kubernetes and Cloud Native Associate (KCNA), Kubernetes and Cloud Native Security Associate (KCSA), Certified Kubernetes Application Developer (CKAD), Certified Kubernetes Administrator (CKA), or Certified Kubernetes Security Specialist (CKS) Required Education:Bachelor's Degree in Software Engineering, Computer Science, or a related discipline is required. EOE
04/26/2026
Full time
Job DescriptionJob DescriptionElastic Software Engineer -Sr. IILocation: Dulles, VA, United States Range - $94k - $112K Description: Our client provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Their capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. They brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. They are seeking an Elastic Software Engineer - Senior II with prior Elastic engineering and administration experience, that meets the necessary certification prerequisites and works well in a distributed team environment. The Elastic Engineer will be a part of a team of Data Analytic Engineers enhancing, maintaining, and sustaining an Elastic, Logstash, and Kibana (ELK) instance with a heavy emphasis on data on-boarding, content development, configuration, troubleshooting, reporting, and visualizations. Eligibility: Must be a US Citizen Must have an activeSecret clearance with ability to obtain TS/SCI eligibility Must be able to obtain DHS Suitability prior tostarting employment 6+ years of directly relevant software development experience Responsibilities Include: Building data pipelines to ingest external datasets into Elastic products. Designing, building, deploying, maintaining, and enhancing the Elastic Logstash Kibana (ELK) platform. Installing and configuring ELK. Using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log Stash and Beats. Using or creating plug-ins for ELK like authentication and authorization plug-ins. Integrating ELK with enterprise tools and APIs, such as for authentication and authorization. Designing and implementing complex development use cases and scenarios using programming language, such as Python, Groovy, and Bash. Using Elastic Search Cluster Monitoring Tools. Required Skills: 5+ years of experience with Kubernetes architecture 2+ years of experience with Elasticsearch Domain Specific Language (DSL) 2+ years of experience as an Elastic Cloud on Kubernetes (ECK) admin or equivalent role Strong knowledge of ELK stack. Knowledge of scripting languages, such as JavaScript, Python, Bash, etc. Desired Skills: Experience working in an agile environment. Experience supporting federal customers. Desired Certifications: DoD 8570.1-M Compliance at IAT Level I (e.g., Certified Information Systems Security Professional (CISSP certification highly desired Agile software development methodology certification (e.g. SCRUM Master) highly desired. Elastic certification, such as: Elastic Certified Engineer, Elastic Certified Analyst, or Elastic Certified Observable Engineer Kubernetes certification, such as: Kubernetes and Cloud Native Associate (KCNA), Kubernetes and Cloud Native Security Associate (KCSA), Certified Kubernetes Application Developer (CKAD), Certified Kubernetes Administrator (CKA), or Certified Kubernetes Security Specialist (CKS) Required Education:Bachelor's Degree in Software Engineering, Computer Science, or a related discipline is required. EOE
Applications Development Analyst
Donato Technologies Inc Tallahassee, Florida
Job DescriptionJob DescriptionGreetings from Donato Technologies Inc. We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resumes Applications Development Analyst Tallahassee, Florida 32399 W2 Contract Scope of Work/Job Characteristics The Applications Development Analyst will be responsible for delivering high-quality software solutions that meet business and technical requirements. The scope of work includes, but is not limited to, the following: Requirements Analysis and Solution Design Collaborate with business analysts, stakeholders, and end users to gather and analyze business requirements. Translate business needs into functional and technical specifications; and Participate in architectural discussions and contribute to the design of scalable, secure, and maintainable solutions. Application Development Design, develop, and maintain applications using Microsoft .NET technologies (C#, Application Service Provider ASP .NET, .NET Core). Develop and optimize Microsoft Structured Query Language (SQL) Server databases, including stored procedures, views, and indexing strategies; and Implement cloud-based solutions using Microsoft Azure, including Azure App Services, Azure Functions, and Azure SQL; and Assess the SQL servers, recommend the migration approach from legacy to modern SQL versions, perform Proof of Concept (POC), and assist other teams with necessary technical and troubleshooting skills. Testing and Quality Assurance Conduct unit testing, integration testing, and participate in user acceptance testing (UAT); and Ensure code quality through peer reviews, automated testing, and adherence to coding standards. Deployment and Support Deploy applications to development, test, and production environments using Azure DevOps or other Continuous Integration and Continuous Delivery (CI/CD) tools. Provide post-deployment support, troubleshoot issues, and implement enhancements as needed; and Monitor application performance and recommend improvements. Documentation and Knowledge Transfer Create and maintain technical documentation, including design documents, user guides, and deployment instructions; and Provide knowledge transfer to internal teams and assist in training activities as required. Continuous Improvement Recommend improvements to existing systems and processes. Evaluate new technologies and tools for potential adoption; and Participate in code reuse initiatives and contribute to shared libraries and frameworks. Requirements/Qualifications The Department is seeking a full-time, on-site Applications Development Analyst. NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire. Required Qualifications A bachelors degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. The Department requires the following experience, skills, and knowledge for this position: A minimum of 2 years of programming/systems analysis experience. Proficiency in Microsoft .NET Framework (C#, ASP.NET, .NET Core) for developing scalable and maintainable applications. Strong experience with Microsoft SQL Server, including writing complex queries, stored procedures, performance tuning, and database design; and Hands-on experience with Microsoft Azure, including services such as Azure App Services, Azure SQL Database, Azure Functions, and Azure DevOps. Technical Skills Familiarity with RESTful Application Programming Interface. (APIs), web services, and integration patterns. Experience with version control systems such as Git or Azure Repos; and Understanding of Continuous Integration and Continuous Delivery (CI/CD) pipelines and automated deployment strategies in Azure environments. Development and Lifecyle Demonstrated experience in the full software development lifecycle (SDLC): requirements gathering, analysis, design, development, testing, deployment, and maintenance. Ability to design and implement technical solutions that align with business and IT strategies; and Experience in code reuse strategies, component-based architecture, and modular design. Analytical and Design Skills Strong background in systems analysis and design. Ability to translate business requirements into technical specifications; and Experience in data architecture, performance monitoring, and product evaluation. Soft Skills Excellent communication and collaboration skills to work effectively with business analysts, customers, and cross-functional teams. Ability to prioritize tasks, manage time effectively, and deliver high-quality solutions on time and within budget; and Strong problem-solving skills and a proactive approach to identifying and resolving issues. NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check. Preferred Qualifications The Department prefers the Candidates to have the following experience, skills, and/or knowledge for this position: Possesses a Microsoft certification in Azure or .NET technologies. Over 5 years of programming or systems analysis experience. Experience in state government. Experience in a Criminal Justice Information Services (CJIS) environment. Experience working in a large cloud migration program; and Familiarity with DevOps practices and tools. Job Responsibilities The Applications Development Analyst will be responsible for delivering high-quality software solutions that meet business and technical requirements. The scope of work includes, but is not limited to, the following: Requirements Analysis and Solution Design Collaborate with business analysts, stakeholders, and end users to gather and analyze business requirements. Translate business needs into functional and technical specifications; and Participate in architectural discussions and contribute to the design of scalable, secure, and maintainable solutions. Application Development Design, develop, and maintain applications using Microsoft .NET technologies (C#, Application Service Provider ASP .NET, .NET Core). Develop and optimize Microsoft Structured Query Language (SQL) Server databases, including stored procedures, views, and indexing strategies; and Implement cloud-based solutions using Microsoft Azure, including Azure App Services, Azure Functions, and Azure SQL; and Assess the SQL servers, recommend the migration approach from legacy to modern SQL versions, perform Proof of Concept (POC), and assist other teams with necessary technical and troubleshooting skills. Testing and Quality Assurance Conduct unit testing, integration testing, and participate in user acceptance testing (UAT); and Ensure code quality through peer reviews, automated testing, and adherence to coding standards. Deployment and Support Deploy applications to development, test, and production environments using Azure DevOps or other Continuous Integration and Continuous Delivery (CI/CD) tools. Provide post-deployment support, troubleshoot issues, and implement enhancements as needed; and Monitor application performance and recommend improvements. Documentation and Knowledge Transfer Create and maintain technical documentation, including design documents, user guides, and deployment instructions; and Provide knowledge transfer to internal teams and assist in training activities as required. Continuous Improvement Recommend improvements to existing systems and processes. Evaluate new technologies and tools for potential adoption; and Participate in code reuse initiatives and contribute to shared libraries and frameworks. Jennifer Sampson Technical Recruiter . DONATO TECHNOLOGIES, INC 12100 Ford Rd Dallas, TX 75234 Direct : (469)- Email: Web:
04/26/2026
Full time
Job DescriptionJob DescriptionGreetings from Donato Technologies Inc. We have an immediate opening with my client. If you are looking for a new project, please send me a copy of your updated resumes Applications Development Analyst Tallahassee, Florida 32399 W2 Contract Scope of Work/Job Characteristics The Applications Development Analyst will be responsible for delivering high-quality software solutions that meet business and technical requirements. The scope of work includes, but is not limited to, the following: Requirements Analysis and Solution Design Collaborate with business analysts, stakeholders, and end users to gather and analyze business requirements. Translate business needs into functional and technical specifications; and Participate in architectural discussions and contribute to the design of scalable, secure, and maintainable solutions. Application Development Design, develop, and maintain applications using Microsoft .NET technologies (C#, Application Service Provider ASP .NET, .NET Core). Develop and optimize Microsoft Structured Query Language (SQL) Server databases, including stored procedures, views, and indexing strategies; and Implement cloud-based solutions using Microsoft Azure, including Azure App Services, Azure Functions, and Azure SQL; and Assess the SQL servers, recommend the migration approach from legacy to modern SQL versions, perform Proof of Concept (POC), and assist other teams with necessary technical and troubleshooting skills. Testing and Quality Assurance Conduct unit testing, integration testing, and participate in user acceptance testing (UAT); and Ensure code quality through peer reviews, automated testing, and adherence to coding standards. Deployment and Support Deploy applications to development, test, and production environments using Azure DevOps or other Continuous Integration and Continuous Delivery (CI/CD) tools. Provide post-deployment support, troubleshoot issues, and implement enhancements as needed; and Monitor application performance and recommend improvements. Documentation and Knowledge Transfer Create and maintain technical documentation, including design documents, user guides, and deployment instructions; and Provide knowledge transfer to internal teams and assist in training activities as required. Continuous Improvement Recommend improvements to existing systems and processes. Evaluate new technologies and tools for potential adoption; and Participate in code reuse initiatives and contribute to shared libraries and frameworks. Requirements/Qualifications The Department is seeking a full-time, on-site Applications Development Analyst. NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire. Required Qualifications A bachelors degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (4) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. The Department requires the following experience, skills, and knowledge for this position: A minimum of 2 years of programming/systems analysis experience. Proficiency in Microsoft .NET Framework (C#, ASP.NET, .NET Core) for developing scalable and maintainable applications. Strong experience with Microsoft SQL Server, including writing complex queries, stored procedures, performance tuning, and database design; and Hands-on experience with Microsoft Azure, including services such as Azure App Services, Azure SQL Database, Azure Functions, and Azure DevOps. Technical Skills Familiarity with RESTful Application Programming Interface. (APIs), web services, and integration patterns. Experience with version control systems such as Git or Azure Repos; and Understanding of Continuous Integration and Continuous Delivery (CI/CD) pipelines and automated deployment strategies in Azure environments. Development and Lifecyle Demonstrated experience in the full software development lifecycle (SDLC): requirements gathering, analysis, design, development, testing, deployment, and maintenance. Ability to design and implement technical solutions that align with business and IT strategies; and Experience in code reuse strategies, component-based architecture, and modular design. Analytical and Design Skills Strong background in systems analysis and design. Ability to translate business requirements into technical specifications; and Experience in data architecture, performance monitoring, and product evaluation. Soft Skills Excellent communication and collaboration skills to work effectively with business analysts, customers, and cross-functional teams. Ability to prioritize tasks, manage time effectively, and deliver high-quality solutions on time and within budget; and Strong problem-solving skills and a proactive approach to identifying and resolving issues. NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check. Preferred Qualifications The Department prefers the Candidates to have the following experience, skills, and/or knowledge for this position: Possesses a Microsoft certification in Azure or .NET technologies. Over 5 years of programming or systems analysis experience. Experience in state government. Experience in a Criminal Justice Information Services (CJIS) environment. Experience working in a large cloud migration program; and Familiarity with DevOps practices and tools. Job Responsibilities The Applications Development Analyst will be responsible for delivering high-quality software solutions that meet business and technical requirements. The scope of work includes, but is not limited to, the following: Requirements Analysis and Solution Design Collaborate with business analysts, stakeholders, and end users to gather and analyze business requirements. Translate business needs into functional and technical specifications; and Participate in architectural discussions and contribute to the design of scalable, secure, and maintainable solutions. Application Development Design, develop, and maintain applications using Microsoft .NET technologies (C#, Application Service Provider ASP .NET, .NET Core). Develop and optimize Microsoft Structured Query Language (SQL) Server databases, including stored procedures, views, and indexing strategies; and Implement cloud-based solutions using Microsoft Azure, including Azure App Services, Azure Functions, and Azure SQL; and Assess the SQL servers, recommend the migration approach from legacy to modern SQL versions, perform Proof of Concept (POC), and assist other teams with necessary technical and troubleshooting skills. Testing and Quality Assurance Conduct unit testing, integration testing, and participate in user acceptance testing (UAT); and Ensure code quality through peer reviews, automated testing, and adherence to coding standards. Deployment and Support Deploy applications to development, test, and production environments using Azure DevOps or other Continuous Integration and Continuous Delivery (CI/CD) tools. Provide post-deployment support, troubleshoot issues, and implement enhancements as needed; and Monitor application performance and recommend improvements. Documentation and Knowledge Transfer Create and maintain technical documentation, including design documents, user guides, and deployment instructions; and Provide knowledge transfer to internal teams and assist in training activities as required. Continuous Improvement Recommend improvements to existing systems and processes. Evaluate new technologies and tools for potential adoption; and Participate in code reuse initiatives and contribute to shared libraries and frameworks. Jennifer Sampson Technical Recruiter . DONATO TECHNOLOGIES, INC 12100 Ford Rd Dallas, TX 75234 Direct : (469)- Email: Web:
Elastic Software Engineer - Senior II
Solutions LLC Dulles, Virginia
Job DescriptionJob DescriptionTitle: Elastic Software Engineer - Senior II Description: Solutions LLC provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Solutions LLC brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Solutions LLC is seeking an Elastic Software Engineer - Senior II with prior Elastic engineering and administration experience, that meets the necessary certification prerequisites and works well in a distributed team environment. The Elastic Engineer will be a part of a team of Data Analytic Engineers enhancing, maintaining, and sustaining an Elastic, Logstash, and Kibana (ELK) instance with a heavy emphasis on data on-boarding, content development, configuration, troubleshooting, reporting, and visualizations. Eligibility: Must be a US Citizen Must have an active Secret clearance with ability to obtain TS/SCI eligibility Must be able to obtain DHS Suitability prior to starting employment 6+ years of directly relevant software development experience Responsibilities Include: Building data pipelines to ingest external datasets into Elastic products. Designing, building, deploying, maintaining, and enhancing the Elastic Logstash Kibana (ELK) platform. Installing and configuring ELK. Using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log Stash and Beats. Using or creating plug-ins for ELK like authentication and authorization plug-ins. Integrating ELK with enterprise tools and APIs, such as for authentication and authorization. Designing and implementing complex development use cases and scenarios using programming language, such as Python, Groovy, and Bash. Using Elastic Search Cluster Monitoring Tools. Required Skills: 5+ years of experience with Kubernetes architecture 2+ years of experience with Elasticsearch Domain Specific Language (DSL) 2+ years of experience as an Elastic Cloud on Kubernetes (ECK) admin or equivalent role Strong knowledge of ELK stack. Knowledge of scripting languages, such as JavaScript, Python, Bash, etc. Desired Skills: Experience working in an agile environment. Experience supporting federal customers. Desired Certifications: DoD 8570.1-M Compliance at IAT Level I (e.g., Certified Information Systems Security Professional (CISSP certification highly desired Agile software development methodology certification (e.g. SCRUM Master) highly desired. Elastic certification, such as: Elastic Certified Engineer, Elastic Certified Analyst, or Elastic Certified Observable Engineer Kubernetes certification, such as: Kubernetes and Cloud Native Associate (KCNA), Kubernetes and Cloud Native Security Associate (KCSA), Certified Kubernetes Application Developer (CKAD), Certified Kubernetes Administrator (CKA), or Certified Kubernetes Security Specialist (CKS) Required Education: Bachelor's Degree in Software Engineering, Computer Science, or a related discipline is required. Powered by JazzHR h27r4vv5H7
04/26/2026
Full time
Job DescriptionJob DescriptionTitle: Elastic Software Engineer - Senior II Description: Solutions LLC provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Solutions LLC brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets. Solutions LLC is seeking an Elastic Software Engineer - Senior II with prior Elastic engineering and administration experience, that meets the necessary certification prerequisites and works well in a distributed team environment. The Elastic Engineer will be a part of a team of Data Analytic Engineers enhancing, maintaining, and sustaining an Elastic, Logstash, and Kibana (ELK) instance with a heavy emphasis on data on-boarding, content development, configuration, troubleshooting, reporting, and visualizations. Eligibility: Must be a US Citizen Must have an active Secret clearance with ability to obtain TS/SCI eligibility Must be able to obtain DHS Suitability prior to starting employment 6+ years of directly relevant software development experience Responsibilities Include: Building data pipelines to ingest external datasets into Elastic products. Designing, building, deploying, maintaining, and enhancing the Elastic Logstash Kibana (ELK) platform. Installing and configuring ELK. Using Elastic search Indices, Elastic search APIs, Kibana Dashboards, Log Stash and Beats. Using or creating plug-ins for ELK like authentication and authorization plug-ins. Integrating ELK with enterprise tools and APIs, such as for authentication and authorization. Designing and implementing complex development use cases and scenarios using programming language, such as Python, Groovy, and Bash. Using Elastic Search Cluster Monitoring Tools. Required Skills: 5+ years of experience with Kubernetes architecture 2+ years of experience with Elasticsearch Domain Specific Language (DSL) 2+ years of experience as an Elastic Cloud on Kubernetes (ECK) admin or equivalent role Strong knowledge of ELK stack. Knowledge of scripting languages, such as JavaScript, Python, Bash, etc. Desired Skills: Experience working in an agile environment. Experience supporting federal customers. Desired Certifications: DoD 8570.1-M Compliance at IAT Level I (e.g., Certified Information Systems Security Professional (CISSP certification highly desired Agile software development methodology certification (e.g. SCRUM Master) highly desired. Elastic certification, such as: Elastic Certified Engineer, Elastic Certified Analyst, or Elastic Certified Observable Engineer Kubernetes certification, such as: Kubernetes and Cloud Native Associate (KCNA), Kubernetes and Cloud Native Security Associate (KCSA), Certified Kubernetes Application Developer (CKAD), Certified Kubernetes Administrator (CKA), or Certified Kubernetes Security Specialist (CKS) Required Education: Bachelor's Degree in Software Engineering, Computer Science, or a related discipline is required. Powered by JazzHR h27r4vv5H7
Business Development Manager
EAC Product Development Solutions Concord, North Carolina
Job DescriptionJob DescriptionCompany Description COMPANY OVERVIEW Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: POSITION OVERVIEW - The position is remote located in the USA. No relocation provided, must currently reside in the USA. The Business Development Manager (BDM) plays a critical role in driving revenue growth by partnering with sales to identify, develop, and close complex software and consulting opportunities within the discrete manufacturing industry. This role bridges technical expertise, business strategy, and client engagement-serving as both a strategic advisor to customers and a key contributor throughout the sales cycle. The BDM is responsible for expanding pipeline, shaping solution strategies, and articulating clear business value to customer stakeholders ranging from operational leaders to C-suite executives. Additionally, this role functions as a business analyst, leading customer assessments to evaluate product development and manufacturing processes, uncover optimization opportunities, and define measurable business outcomes. Job Description Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Revenue Generation & Sales Partnership Collaborate with Sales to drive opportunities through the full sales cycle, from qualification to close Support achievement of revenue targets by positioning software and consulting solutions aligned to customer needs Contribute to pipeline growth through opportunity identification, qualification, and strategic account engagement Participate in and support the development of Statements of Work (SOWs) and solution proposals Customer Engagement & Advisory Build and maintain trusted advisor relationships with customer stakeholders, including department leaders and executives Lead value-based conversations focused on ROI, time to value, operational efficiency, and business transformation Prepare and deliver on-location or remote presentations that clearly articulate business cases, solution value, and implementation strategies Business Analysis & Solution Development Conduct onsite and remote business process assessments, ranging from half-day to multi-week engagements Evaluate customer processes and the systems supporting them, with a focus on product development and manufacturing Analyze product development and manufacturing workflows to identify gaps, inefficiencies, and optimization opportunities Develop actionable recommendations, including high-level optimization roadmaps and measurable positive business outcomes Technical & Industry Expertise Maintain a strong understanding of company offerings and the broader technology landscape including Additive Manufacturing, CAD, PLM, ALM, IIoT/IoT, MES, AI, etc. Maintain a strong understanding of EAC offerings around AI, and how it can improve our customers product development and manufacturing processes Align customer challenges with appropriate solutions and internal subject matter experts Act as a subject matter resource for both customers and internal teams Internal Enablement & Collaboration Educate, coach, and support the extended sales team on solution positioning and value articulation Collaborate cross-functionally with delivery, marketing, and leadership teams to ensure alignment and successful outcomes Share market insights and customer feedback to inform strategy and offerings Perform other duties as assigned based on evolving business needs. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's degree in business, engineering, or a related field preferred (or equivalent experience) 5-7+ years of experience in business development, technical sales, or business analysis within the discrete manufacturing industry Proven experience supporting complex, consultative sales cycles and developing account-specific close strategies Background working in a collaborative sales environment with overlay or matrixed teams Familiar with Microsoft Office tools Industry & Technical Expertise Strong understanding of product development and manufacturing business process Demonstrated ability to assess business processes and identify optimization opportunities with measurable value Experience with PLM platforms (e.g., PTC), enterprise systems, and/or IIoT/IoT solutions preferred Experience with applying the latest AI technology to improve business processes and systems preferred Core Competencies Exceptional communication, presentation, and storytelling skills across technical and executive audiences Excellent organizational skills, ability to work independently with focus and discipline. Ability to balance business, technical, and sales acumen in customer-facing situations Strong consultative mindset with a focus on delivering customer value and long-term success Confident and credible presence when engaging with senior leadership and C-level stakeholders Self-motivated, collaborative, and adaptable in a fast-paced, team-oriented environment Additional Information COMPENSATION Base Annual Salary is $120 K for this salaried, exempt Full-Time remote position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Ability to stand for long periods of time Ability to travel around 25% of the time via ground or air transportation NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.
04/26/2026
Full time
Job DescriptionJob DescriptionCompany Description COMPANY OVERVIEW Transforming the way companies Design, Manufacture, Connect to, and Service their products, EAC Product Development Solutions (EAC) is a complete source for your product development needs. EAC has been an industry leader for over 29 years and our experts help guide companies to achieve their strategic business goals and optimize their technology, systems, people, and processes for long-term success. Our capabilities span the world of Additive Manufacturing/3D printing and the entirety of the manufacturing process from design ideation to product engineering to manufacturing and services in the field. EAC CULTURE: POSITION OVERVIEW - The position is remote located in the USA. No relocation provided, must currently reside in the USA. The Business Development Manager (BDM) plays a critical role in driving revenue growth by partnering with sales to identify, develop, and close complex software and consulting opportunities within the discrete manufacturing industry. This role bridges technical expertise, business strategy, and client engagement-serving as both a strategic advisor to customers and a key contributor throughout the sales cycle. The BDM is responsible for expanding pipeline, shaping solution strategies, and articulating clear business value to customer stakeholders ranging from operational leaders to C-suite executives. Additionally, this role functions as a business analyst, leading customer assessments to evaluate product development and manufacturing processes, uncover optimization opportunities, and define measurable business outcomes. Job Description Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position. Revenue Generation & Sales Partnership Collaborate with Sales to drive opportunities through the full sales cycle, from qualification to close Support achievement of revenue targets by positioning software and consulting solutions aligned to customer needs Contribute to pipeline growth through opportunity identification, qualification, and strategic account engagement Participate in and support the development of Statements of Work (SOWs) and solution proposals Customer Engagement & Advisory Build and maintain trusted advisor relationships with customer stakeholders, including department leaders and executives Lead value-based conversations focused on ROI, time to value, operational efficiency, and business transformation Prepare and deliver on-location or remote presentations that clearly articulate business cases, solution value, and implementation strategies Business Analysis & Solution Development Conduct onsite and remote business process assessments, ranging from half-day to multi-week engagements Evaluate customer processes and the systems supporting them, with a focus on product development and manufacturing Analyze product development and manufacturing workflows to identify gaps, inefficiencies, and optimization opportunities Develop actionable recommendations, including high-level optimization roadmaps and measurable positive business outcomes Technical & Industry Expertise Maintain a strong understanding of company offerings and the broader technology landscape including Additive Manufacturing, CAD, PLM, ALM, IIoT/IoT, MES, AI, etc. Maintain a strong understanding of EAC offerings around AI, and how it can improve our customers product development and manufacturing processes Align customer challenges with appropriate solutions and internal subject matter experts Act as a subject matter resource for both customers and internal teams Internal Enablement & Collaboration Educate, coach, and support the extended sales team on solution positioning and value articulation Collaborate cross-functionally with delivery, marketing, and leadership teams to ensure alignment and successful outcomes Share market insights and customer feedback to inform strategy and offerings Perform other duties as assigned based on evolving business needs. Qualifications An equivalent combination of education, training and experience will be considered. Education & Experience Bachelor's degree in business, engineering, or a related field preferred (or equivalent experience) 5-7+ years of experience in business development, technical sales, or business analysis within the discrete manufacturing industry Proven experience supporting complex, consultative sales cycles and developing account-specific close strategies Background working in a collaborative sales environment with overlay or matrixed teams Familiar with Microsoft Office tools Industry & Technical Expertise Strong understanding of product development and manufacturing business process Demonstrated ability to assess business processes and identify optimization opportunities with measurable value Experience with PLM platforms (e.g., PTC), enterprise systems, and/or IIoT/IoT solutions preferred Experience with applying the latest AI technology to improve business processes and systems preferred Core Competencies Exceptional communication, presentation, and storytelling skills across technical and executive audiences Excellent organizational skills, ability to work independently with focus and discipline. Ability to balance business, technical, and sales acumen in customer-facing situations Strong consultative mindset with a focus on delivering customer value and long-term success Confident and credible presence when engaging with senior leadership and C-level stakeholders Self-motivated, collaborative, and adaptable in a fast-paced, team-oriented environment Additional Information COMPENSATION Base Annual Salary is $120 K for this salaried, exempt Full-Time remote position BENEFITS Medical insurance Employer Paid Short Term Disability Flexible PTO (take as you need, no accrual) Vision insurance Dental Insurance 401(k) Plan with Employer match Basic Life, AD&D, and Disability Insurance Employee Assistance Program Paid Holidays Eligible for bonuses Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. Ability to work in a remote environment or in-office. Exposed to moderate noise levels. PHYSICAL ABILITIES Physical abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Light sedentary office work. Ability to stand for long periods of time Ability to travel around 25% of the time via ground or air transportation NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws. NOTE TO COLORADO RESIDENTS: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or date of school attendance or graduation. You will not be penalized for redacting or removing this information. EEO Statement: EAC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identify or expression, or any other characteristic protected by federal, state, or local laws.
ITES - NETCOM
TekSynap Honolulu, Hawaii
Job DescriptionJob Description Overview We are seeking individuals who are interested in working on our Network Enterprise Technology Command (NETCOM) contract, please apply to this posting. This listing is a method to gather interest in the contract and task orders. By submitted your resume, you are expressing interest, not applying to a specific role. Should your background meet current or future openings - a member of the team will reach out TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities The TekSynap Network Enterprise Technology Command (NETCOM) - GCC, CSfC, ADCNOMS contract employees are currently supporting roles as: GCC Network Senior Subject Matter Expert Active Directory Senior Subject Matter Expert Cloud Based Computing Senior Subject Matter Expert Virtualization Infrastructure Senior Subject Matter Expert Computer Network Defense Senior Subject Matter Expert Cyber Security Senior Subject Matter Expert Forensics /Malware Senior Analyst (DCO) Senior Threat Analyst (DCO) Applications Developer (DCO) Incident Handler (DCO) Program Manager Project Manager Senior Defense Assessment Analyst ADCNOMS Senior Program Manager Program Manager PKI Lead Cyber Security Lead Service Delivery Manager Technical Advisor/Director System of Systems Engineer CSfC - Locations: Schofield Barracks, Hawaii Fort Shafter, Hawaii and Fort Liberty, NC IAT Level II or IAT Level III AND Computing Environiment Certification Clearance: TOP SECRET Cyber Security Auditor Help Desk Support Specialist Network Engineer Network Engineer Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate System Engineer Senior Many of the roles will require a government clearance and active certifications. If you are contacted for an opportunity the employment manager will provide the job description and requirements. Qualifications EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
04/26/2026
Full time
Job DescriptionJob Description Overview We are seeking individuals who are interested in working on our Network Enterprise Technology Command (NETCOM) contract, please apply to this posting. This listing is a method to gather interest in the contract and task orders. By submitted your resume, you are expressing interest, not applying to a specific role. Should your background meet current or future openings - a member of the team will reach out TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Responsibilities The TekSynap Network Enterprise Technology Command (NETCOM) - GCC, CSfC, ADCNOMS contract employees are currently supporting roles as: GCC Network Senior Subject Matter Expert Active Directory Senior Subject Matter Expert Cloud Based Computing Senior Subject Matter Expert Virtualization Infrastructure Senior Subject Matter Expert Computer Network Defense Senior Subject Matter Expert Cyber Security Senior Subject Matter Expert Forensics /Malware Senior Analyst (DCO) Senior Threat Analyst (DCO) Applications Developer (DCO) Incident Handler (DCO) Program Manager Project Manager Senior Defense Assessment Analyst ADCNOMS Senior Program Manager Program Manager PKI Lead Cyber Security Lead Service Delivery Manager Technical Advisor/Director System of Systems Engineer CSfC - Locations: Schofield Barracks, Hawaii Fort Shafter, Hawaii and Fort Liberty, NC IAT Level II or IAT Level III AND Computing Environiment Certification Clearance: TOP SECRET Cyber Security Auditor Help Desk Support Specialist Network Engineer Network Engineer Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate System Engineer Senior Many of the roles will require a government clearance and active certifications. If you are contacted for an opportunity the employment manager will provide the job description and requirements. Qualifications EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
Knowledge Manager
Link Solutions, Inc. Aberdeen Proving Ground, Maryland
Job DescriptionJob DescriptionCompany Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". We are ISO 9001:2008, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Job Description Link Solutions is seeking a Knowledge Manager to join our team at Aberdeen Proving Ground, MD. Must be a U.S. Citizen Must have an active DoD Security Clearance. Non-remote (relocation incentive available) The Knowledge Manager will play a critical role in driving knowledge-sharing initiatives and developing scalable information practices to ensure personnel have timely access to documentation, standards, and technical guidance to improve overall operational performance at the Army Research Laboratory. Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. Job Responsibilities: Oversee the development, organization, and maintenance of knowledge assets, including documentation, SOPs, troubleshooting guides, and best practices. Implement and manage knowledge management (KM) processes using existing enterprise tools and systems. Facilitate the continuous capture and refinement of technical insights from IT teams and engineering personnel. Enhance self-service support resources by improving article quality, searchability, and usability. Collaborate with IT teams, analysts, and engineers to ensure the knowledge base aligns with evolving support needs and technical standards. Promote knowledge sharing across teams to reduce resolution time and improve service delivery consistency. Support documentation governance, version control, and compliance with ARL and DoD KM policies. Provide reporting on content usage, knowledge base performance, and continuous improvement initiatives. Participate in IT and telecom project teams, contributing to engineering documentation reviews and ensuring KM alignment with project goals. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a U.S. Citizen with an active DoD Security Clearance. BA/BS in computer sciences or two (2+) additional years of relevant experience working in knowledge management, IT documentation, service delivery, or similar support functions. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Must have ITIL v4, Six Sigma Green Belt, or Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification. Ability to plan and implement large-scale network configurations and upgrades while minimizing downtime. Preferred: Experience with knowledge management tools and IT service management (ITSM) platforms (e.g., ServiceNow, SharePoint). Familiarity with ITIL-based service delivery models and continuous improvement practices. Proficiency with Microsoft Office products. Experience creating and modifying documentation for technical processes and procedures. Experience working in a Department of Defense (DoD) environment. A problem solver and troubleshooter who thrives in resolving complex problems. Strong self-starter requiring minimal supervision. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Salary Range: $46,000 - $77,000 Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
04/26/2026
Full time
Job DescriptionJob DescriptionCompany Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always". We are ISO 9001:2008, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Job Description Link Solutions is seeking a Knowledge Manager to join our team at Aberdeen Proving Ground, MD. Must be a U.S. Citizen Must have an active DoD Security Clearance. Non-remote (relocation incentive available) The Knowledge Manager will play a critical role in driving knowledge-sharing initiatives and developing scalable information practices to ensure personnel have timely access to documentation, standards, and technical guidance to improve overall operational performance at the Army Research Laboratory. Join a team of dedicated professionals at an industry-leading organization, where you will have the opportunity to work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. Job Responsibilities: Oversee the development, organization, and maintenance of knowledge assets, including documentation, SOPs, troubleshooting guides, and best practices. Implement and manage knowledge management (KM) processes using existing enterprise tools and systems. Facilitate the continuous capture and refinement of technical insights from IT teams and engineering personnel. Enhance self-service support resources by improving article quality, searchability, and usability. Collaborate with IT teams, analysts, and engineers to ensure the knowledge base aligns with evolving support needs and technical standards. Promote knowledge sharing across teams to reduce resolution time and improve service delivery consistency. Support documentation governance, version control, and compliance with ARL and DoD KM policies. Provide reporting on content usage, knowledge base performance, and continuous improvement initiatives. Participate in IT and telecom project teams, contributing to engineering documentation reviews and ensuring KM alignment with project goals. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a U.S. Citizen with an active DoD Security Clearance. BA/BS in computer sciences or two (2+) additional years of relevant experience working in knowledge management, IT documentation, service delivery, or similar support functions. IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). Must have ITIL v4, Six Sigma Green Belt, or Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification. Ability to plan and implement large-scale network configurations and upgrades while minimizing downtime. Preferred: Experience with knowledge management tools and IT service management (ITSM) platforms (e.g., ServiceNow, SharePoint). Familiarity with ITIL-based service delivery models and continuous improvement practices. Proficiency with Microsoft Office products. Experience creating and modifying documentation for technical processes and procedures. Experience working in a Department of Defense (DoD) environment. A problem solver and troubleshooter who thrives in resolving complex problems. Strong self-starter requiring minimal supervision. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Salary Range: $46,000 - $77,000 Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Helpdesk Level III
LHH US Boca Raton, Florida
Job DescriptionJob DescriptionLevel III Help Desk Analyst (Contract - Onsite) Location: Onsite - Boca Raton, FL Schedule: Monday-Friday, 8:00 AM-5:00 PM (potential on-call weekends) Compensation: $70,000-$75,000 annually (approx. $33-$40/hour) Contract Type: Temporary / Contract (open-ended; no set end date). Possibility of conversion to permanent employment based on performance, though not guaranteed. Position Overview We are seeking a Level III Help Desk Analyst to serve as the senior technical resource and final escalation point within the Help Desk. This role is ideal for a career help desk professional who enjoys mentoring junior staff, owning complex technical issues, and improving service desk operations. The Level III Help Desk Analyst will resolve the most complex end-user issues, guide Tier 1 and Tier 2 analysts, and partner closely with Systems and Security teams on initiatives that impact the broader organization. This position is 100% onsite, working closely with both in-person and remote team members. Key Responsibilities Act as the Tier 3 escalation point for incidents and service requests unresolved by Tier 1 and Tier 2 analysts. Perform deep troubleshooting across: Windows 11 endpoints and macOS devices Mobile devices (iOS and Android) Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint Online) VPN, MFA, and identity-related issues Active Directory and Microsoft Entra ID environments Conduct root-cause analysis for recurring and high-impact issues; identify trends, recommend preventive solutions, and partner with Systems, Network, Database, and Security teams to implement improvements. Serve as a floor lead and mentor to Tier 1 and Tier 2 Help Desk staff; review tickets for quality and model best practices in technical troubleshooting and customer service. Act as backup to the IT Systems Manager for Help Desk operational decisions, including ticket triage, prioritization, escalation, and incident response. Create and maintain knowledge base articles, runbooks, and standard operating procedures to improve first-contact resolution and reduce escalations. Support a blend of help desk and light system administration responsibilities, including PowerShell usage and Microsoft 365 administration. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience. 6+ years of progressive IT/end-user support experience, including 2+ years in a Level 3, Tier 3, or senior help desk role. Advanced troubleshooting experience with Windows 11 (registry, event logs, group policy, BitLocker recovery, driver and profile issues). Working knowledge of macOS in a managed enterprise environment. Hands-on administration of Microsoft 365 and hybrid identity environments (Active Directory and Microsoft Entra ID), including: User lifecycle management MFA and conditional access Sign-in log analysis Practical PowerShell skills, including the ability to write, modify, and explain scripts. Experience with at least one endpoint management/RMM platform (e.g., Intune, SCCM, NinjaOne). Experience with at least one endpoint security/EDR platform (e.g., Microsoft Defender for Endpoint, CrowdStrike, Cortex XDR). Preferred (Not Required) Certifications CompTIA A+, Network+, Security+ Microsoft Certified: MD-102, Endpoint Administrator Associate, AZ-900, SC-300 Apple Certified Support Professional (ACSP) Additional Notes This role is on-site, five days per week in Boca Raton. The team environment includes both onsite and remote collaboration. The position is designed for a senior help desk professional focused on mentoring and operational excellence rather than upward movement into non-help desk roles. Pay Details: $33.00 to $40.00 per hour Search managed by: Sarah Scheid Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
04/26/2026
Full time
Job DescriptionJob DescriptionLevel III Help Desk Analyst (Contract - Onsite) Location: Onsite - Boca Raton, FL Schedule: Monday-Friday, 8:00 AM-5:00 PM (potential on-call weekends) Compensation: $70,000-$75,000 annually (approx. $33-$40/hour) Contract Type: Temporary / Contract (open-ended; no set end date). Possibility of conversion to permanent employment based on performance, though not guaranteed. Position Overview We are seeking a Level III Help Desk Analyst to serve as the senior technical resource and final escalation point within the Help Desk. This role is ideal for a career help desk professional who enjoys mentoring junior staff, owning complex technical issues, and improving service desk operations. The Level III Help Desk Analyst will resolve the most complex end-user issues, guide Tier 1 and Tier 2 analysts, and partner closely with Systems and Security teams on initiatives that impact the broader organization. This position is 100% onsite, working closely with both in-person and remote team members. Key Responsibilities Act as the Tier 3 escalation point for incidents and service requests unresolved by Tier 1 and Tier 2 analysts. Perform deep troubleshooting across: Windows 11 endpoints and macOS devices Mobile devices (iOS and Android) Microsoft 365 services (Exchange Online, Teams, OneDrive, SharePoint Online) VPN, MFA, and identity-related issues Active Directory and Microsoft Entra ID environments Conduct root-cause analysis for recurring and high-impact issues; identify trends, recommend preventive solutions, and partner with Systems, Network, Database, and Security teams to implement improvements. Serve as a floor lead and mentor to Tier 1 and Tier 2 Help Desk staff; review tickets for quality and model best practices in technical troubleshooting and customer service. Act as backup to the IT Systems Manager for Help Desk operational decisions, including ticket triage, prioritization, escalation, and incident response. Create and maintain knowledge base articles, runbooks, and standard operating procedures to improve first-contact resolution and reduce escalations. Support a blend of help desk and light system administration responsibilities, including PowerShell usage and Microsoft 365 administration. Required Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent professional experience. 6+ years of progressive IT/end-user support experience, including 2+ years in a Level 3, Tier 3, or senior help desk role. Advanced troubleshooting experience with Windows 11 (registry, event logs, group policy, BitLocker recovery, driver and profile issues). Working knowledge of macOS in a managed enterprise environment. Hands-on administration of Microsoft 365 and hybrid identity environments (Active Directory and Microsoft Entra ID), including: User lifecycle management MFA and conditional access Sign-in log analysis Practical PowerShell skills, including the ability to write, modify, and explain scripts. Experience with at least one endpoint management/RMM platform (e.g., Intune, SCCM, NinjaOne). Experience with at least one endpoint security/EDR platform (e.g., Microsoft Defender for Endpoint, CrowdStrike, Cortex XDR). Preferred (Not Required) Certifications CompTIA A+, Network+, Security+ Microsoft Certified: MD-102, Endpoint Administrator Associate, AZ-900, SC-300 Apple Certified Support Professional (ACSP) Additional Notes This role is on-site, five days per week in Boca Raton. The team environment includes both onsite and remote collaboration. The position is designed for a senior help desk professional focused on mentoring and operational excellence rather than upward movement into non-help desk roles. Pay Details: $33.00 to $40.00 per hour Search managed by: Sarah Scheid Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Network Engineer
Synergy ECP Sterling, Virginia
Job DescriptionJob DescriptionNetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available. Network Engineer Job Description:In this position, you will be responsible for configuring and securing Cisco-based network infrastructure, including routers, switches, Identity Services Engine (ISE), Software Defined Wide Area Networking (SD-WAN) and Firepower Threat Defense (FTD), as well as managing Windows/Linux servers, LiveAction, VMware, and security hardware and software. The network is comprised of a dedicated fiber optic backbone with Direct Connections (DX) to AWS GovCloud. You will be part of a team that builds, maintains, and delivers cloud, network, security, and O&M services across multiple classification levels in the environment. You will plan, design, and deploy network components/configurations to ensure that resources (hardware/software) are in place to enable the team to monitor and manage the IT system infrastructure and all processes and components related to these systems (both hardware and software). In addition, you will engineer solutions for expanding capacity, improving response time, and streamlining network operations throughout the internal and operational systems, will monitor and analyze mission critical networks and servers, and will set up, manage, and maintain security management and application performance optimization functions across internal and customer systems. Additional responsibilities include:• Provide network administration support for development, deployment, and problem identification and remediation of the enterprise network environment.• Designs, Constructs, tests and implements integrated network, hardware and software solutions and/or physical and logical communications networks for the organization.• Provides Tier 2 and Tier 3 support to service requests and trouble tickets to include Move, Add, and change requests for the enterprise transport.• Must be able to write and execute detailed network implementations such as topology and rack elevation diagrams.• Provides technical consulting on high level network designs, platform sizing, infrastructure system design and the application of new technologies.• Applies extensive industry and enterprise knowledge to identify and recommend integrated solutions, products and services to support the enterprise's accomplishments of business goals or technical needs.• Able to work on-call nights and weekends if needed to ensure transport availability or to meet service level agreements (SLAs)• Provide technical assistance to companion work groups in support of overlapping projects and maintain good inter-departmental relations.• Assess the impact of system changes to the team and to the infrastructure.• Provide written and in-person status to leadership.• Ability to travel to sites across the US Required Education, Experience, & Skills:• Minimum 10 years demonstrated experience engineering, implementing, and maintaining geographically dispersed unclassified and classified networks supporting 1,000 or more users.• Demonstrated experience designing, implementing, and maintaining Software Defined Networking (Cisco technologies preferred)• Experience mentoring a team of junior network professionals• Must be able to support limited instances of providing after-hours support for network administration, operations, and maintenance problems.• Certifications: CCNA and DOD IAT Level II Preferred Education, Experience, & Skills:• 15 years' experience engineering, implementing, and maintaining geographically dispersed unclassified and classified networks supporting 1,000 or more users.• Knowledge of routing protocols OSPF and BGP, IPSEC tunnels, and security zoning on interfaces• Experience designing, implementing and maintaining VMWare and Nutanix based virtual infrastructure• Experience with any of the following technologies: Cisco Nexus/Catalyst/ASA/ISR/XE AWS, and/or Microsoft Azure.• Certifications: CCNP Enterprise or higher (CCIE and/or CISSP highly valued); passed Implementing Cisco SD-WAN Solutions (300-415 ENSDWI) Exam. CLEARANCE REQUIRED: Top Secret Other Requirements: U.S. Citizenship Compensation Spotlight: For this role, our typical salary range starts at $145,000 and stretches up to $175,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact. Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 10 paid holidays a year. NSI/Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, NSI/Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! NSI/Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.
04/26/2026
Full time
Job DescriptionJob DescriptionNetServices (NSI) is an IT services firm with a long-standing reputation for delivering high-quality, cost-effective solutions to drive lasting results. Now operating as a subsidiary of Synergy ECP, NSI continues to stand out in a crowded contracting landscape through its agility, strong customer focus, and commitment to retaining exceptional talent. By taking on challenging IT initiatives, we cultivate our talent and are continually evolving through our partnerships with clients. Our close-knot team of highly cleared engineers, analysts, and program managers represent some of the best talent locally available. Network Engineer Job Description:In this position, you will be responsible for configuring and securing Cisco-based network infrastructure, including routers, switches, Identity Services Engine (ISE), Software Defined Wide Area Networking (SD-WAN) and Firepower Threat Defense (FTD), as well as managing Windows/Linux servers, LiveAction, VMware, and security hardware and software. The network is comprised of a dedicated fiber optic backbone with Direct Connections (DX) to AWS GovCloud. You will be part of a team that builds, maintains, and delivers cloud, network, security, and O&M services across multiple classification levels in the environment. You will plan, design, and deploy network components/configurations to ensure that resources (hardware/software) are in place to enable the team to monitor and manage the IT system infrastructure and all processes and components related to these systems (both hardware and software). In addition, you will engineer solutions for expanding capacity, improving response time, and streamlining network operations throughout the internal and operational systems, will monitor and analyze mission critical networks and servers, and will set up, manage, and maintain security management and application performance optimization functions across internal and customer systems. Additional responsibilities include:• Provide network administration support for development, deployment, and problem identification and remediation of the enterprise network environment.• Designs, Constructs, tests and implements integrated network, hardware and software solutions and/or physical and logical communications networks for the organization.• Provides Tier 2 and Tier 3 support to service requests and trouble tickets to include Move, Add, and change requests for the enterprise transport.• Must be able to write and execute detailed network implementations such as topology and rack elevation diagrams.• Provides technical consulting on high level network designs, platform sizing, infrastructure system design and the application of new technologies.• Applies extensive industry and enterprise knowledge to identify and recommend integrated solutions, products and services to support the enterprise's accomplishments of business goals or technical needs.• Able to work on-call nights and weekends if needed to ensure transport availability or to meet service level agreements (SLAs)• Provide technical assistance to companion work groups in support of overlapping projects and maintain good inter-departmental relations.• Assess the impact of system changes to the team and to the infrastructure.• Provide written and in-person status to leadership.• Ability to travel to sites across the US Required Education, Experience, & Skills:• Minimum 10 years demonstrated experience engineering, implementing, and maintaining geographically dispersed unclassified and classified networks supporting 1,000 or more users.• Demonstrated experience designing, implementing, and maintaining Software Defined Networking (Cisco technologies preferred)• Experience mentoring a team of junior network professionals• Must be able to support limited instances of providing after-hours support for network administration, operations, and maintenance problems.• Certifications: CCNA and DOD IAT Level II Preferred Education, Experience, & Skills:• 15 years' experience engineering, implementing, and maintaining geographically dispersed unclassified and classified networks supporting 1,000 or more users.• Knowledge of routing protocols OSPF and BGP, IPSEC tunnels, and security zoning on interfaces• Experience designing, implementing and maintaining VMWare and Nutanix based virtual infrastructure• Experience with any of the following technologies: Cisco Nexus/Catalyst/ASA/ISR/XE AWS, and/or Microsoft Azure.• Certifications: CCNP Enterprise or higher (CCIE and/or CISSP highly valued); passed Implementing Cisco SD-WAN Solutions (300-415 ENSDWI) Exam. CLEARANCE REQUIRED: Top Secret Other Requirements: U.S. Citizenship Compensation Spotlight: For this role, our typical salary range starts at $145,000 and stretches up to $175,000. But here's the deal - we're not about capping your potential. We're committed to snapping up the best and brightest, and we're ready to put our money where our mouth is. So, if you're one of the rare exceptions to the status quo with the education, experience, and that extra something special, we're not afraid to go above and beyond to secure your talent. Because for us, it's not just about a salary. It's about the complete rewards package, the culture, and the opportunity to make a real impact. Taking Care of the People Who Take Care of The Nation Compensation: We offer highly competitive compensation that is consistently recognized by our employees as being generous! Health & Retirement: We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family both now and in the future. Other health-related benefits include People Partners who will help you navigate both personal and professional worlds, as well as strong wellness related resources offered through our healthcare provider. Education: Individual growth is a priority at NSI/Synergy ECP. Employees are encouraged to take advantage of our company-sponsored continuing education program so they can get their degree or that next certification needed to propel them towards the next level. Not sure what's best for your career plans, we'll help you navigate it all! Work/Life Balance: A healthy work/life balance is essential for building and executing your work effectively at NSI/Synergy ECP, but it's also necessary to allow you the room to pursue everything you want to develop in your personal life. We offer a generous Paid Time Off benefit and 10 paid holidays a year. NSI/Synergy ECP also provides flexible work options that work with your schedule and lifestyle. Philanthropy: With the help of our amazing employees, NSI/Synergy ECP participates annually in building awareness, volunteering and contributing to dozens of organizations. We believe that giving back creates a sense of purpose, engagement, and fulfillment. Have a cause you are passionate about? We bet you'll find others here that care about it just as much! NSI/Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law.
Data Engineer III
eSimplicity Columbia, Maryland
Job DescriptionJob DescriptionDescription: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: Responsible for developing, expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. Support software developers, database architects, data analysts and data scientists on data initiatives and ensure optimal data delivery architecture is consistent throughout ongoing projects. Creates new pipeline and maintains existing pipeline, updates Extract, Transform, Load (ETL) process, creates new ETL feature , builds PoCs with Redshift Spectrum, Databricks, AWS EMR, SageMaker, etc.; Implements, with support of project data specialists, large dataset engineering: data augmentation, data quality analysis, data analytics (anomalies and trends), data profiling, data algorithms, and (measure/develop) data maturity models and develop data strategy recommendations. Operate large-scale data processing pipelines and resolve business and technical issues pertaining to the processing and data quality. Assemble large, complex sets of data that meet non-functional and functional business requirements Identify, design, and implement internal process improvements including re-designing data infrastructure for greater scalability, optimizing data delivery, and automating manual processes Building required infrastructure for optimal extraction, transformation and loading of data from various data sources using AWS and SQL technologies Building analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer acquisition? Working with stakeholders including data, design, product and government stakeholders and assisting them with data-related technical issues Write unit and integration tests for all data processing code. Work with DevOps engineers on CI, CD, and IaC. Read specs and translate them into code and design documents. Perform code reviews and develop processes for improving code quality. Perform other duties as assigned. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Minimum of 8 years of experience as a Data Engineer or in hands-on software development, including at least 4 years using Python, Java, and cloud technologies for building and maintaining data pipelines. Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related scientific or technical discipline required. OR In lieu of a degree, candidates may qualify with 10 years of general information technology experience, including at least 8 years of specialized experience. Expert data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. Self-sufficient and comfortable supporting the data needs of multiple teams, systems, and products. Experienced in designing data architecture for shared services, scalability, and performance Experienced in designing data services including API, meta data, and data catalogue. Experienced in data governance process to ingest (batch, stream), curate, and share data with upstream and downstream data users. Ability to build and optimize data sets, 'big data' data pipelines and architectures? Ability to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions? Excellent analytic skills associated with working on unstructured datasets? Ability to build processes that support data transformation, workload management, data structures, dependency and metadata Demonstrated understanding and experience using software and tools including big data tools like Spark and Hadoop; relational databases including MySQL and Postgres; workflow management and pipeline tools such as Apache Airflow, and AWS Step Function; AWS cloud services including Redshift, RDS, EMR and EC2; stream-processing systems like Spark-Streaming and Storm; and object function/object-oriented scripting languages including Scala, Java and Python.? Flexible and willing to accept a change in priorities as necessary. Ability to work in a fast-paced, team-oriented environment Experience with Agile methodology, using test-driven development. Experience with GitHub and Atlassian Jira/Confluence. Excellent command of written and spoken English. Desired Qualifications: Federal Government contracting work experience. Databricks Certification, Google's Certified Professional-Data-Engineer certification, IBM Certified Data Engineer - Big Data certification, CCP Data Engineer for Cloudera Centers for Medicare and Medicaid Services (CMS) or Health Care Industry experience Experience with healthcare quality data including Medicaid and CHIP provider data, beneficiary data, claims data, and quality measure data. Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: We offer highly competitive salaries and full healthcare benefits. Equal Employment Opportunity: eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.
04/26/2026
Full time
Job DescriptionJob DescriptionDescription: About Us: eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: Responsible for developing, expanding and optimizing our data and data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. Support software developers, database architects, data analysts and data scientists on data initiatives and ensure optimal data delivery architecture is consistent throughout ongoing projects. Creates new pipeline and maintains existing pipeline, updates Extract, Transform, Load (ETL) process, creates new ETL feature , builds PoCs with Redshift Spectrum, Databricks, AWS EMR, SageMaker, etc.; Implements, with support of project data specialists, large dataset engineering: data augmentation, data quality analysis, data analytics (anomalies and trends), data profiling, data algorithms, and (measure/develop) data maturity models and develop data strategy recommendations. Operate large-scale data processing pipelines and resolve business and technical issues pertaining to the processing and data quality. Assemble large, complex sets of data that meet non-functional and functional business requirements Identify, design, and implement internal process improvements including re-designing data infrastructure for greater scalability, optimizing data delivery, and automating manual processes Building required infrastructure for optimal extraction, transformation and loading of data from various data sources using AWS and SQL technologies Building analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer acquisition? Working with stakeholders including data, design, product and government stakeholders and assisting them with data-related technical issues Write unit and integration tests for all data processing code. Work with DevOps engineers on CI, CD, and IaC. Read specs and translate them into code and design documents. Perform code reviews and develop processes for improving code quality. Perform other duties as assigned. Requirements: Required Qualifications: All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation. Minimum of 8 years of experience as a Data Engineer or in hands-on software development, including at least 4 years using Python, Java, and cloud technologies for building and maintaining data pipelines. Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related scientific or technical discipline required. OR In lieu of a degree, candidates may qualify with 10 years of general information technology experience, including at least 8 years of specialized experience. Expert data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. Self-sufficient and comfortable supporting the data needs of multiple teams, systems, and products. Experienced in designing data architecture for shared services, scalability, and performance Experienced in designing data services including API, meta data, and data catalogue. Experienced in data governance process to ingest (batch, stream), curate, and share data with upstream and downstream data users. Ability to build and optimize data sets, 'big data' data pipelines and architectures? Ability to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions? Excellent analytic skills associated with working on unstructured datasets? Ability to build processes that support data transformation, workload management, data structures, dependency and metadata Demonstrated understanding and experience using software and tools including big data tools like Spark and Hadoop; relational databases including MySQL and Postgres; workflow management and pipeline tools such as Apache Airflow, and AWS Step Function; AWS cloud services including Redshift, RDS, EMR and EC2; stream-processing systems like Spark-Streaming and Storm; and object function/object-oriented scripting languages including Scala, Java and Python.? Flexible and willing to accept a change in priorities as necessary. Ability to work in a fast-paced, team-oriented environment Experience with Agile methodology, using test-driven development. Experience with GitHub and Atlassian Jira/Confluence. Excellent command of written and spoken English. Desired Qualifications: Federal Government contracting work experience. Databricks Certification, Google's Certified Professional-Data-Engineer certification, IBM Certified Data Engineer - Big Data certification, CCP Data Engineer for Cloudera Centers for Medicare and Medicaid Services (CMS) or Health Care Industry experience Experience with healthcare quality data including Medicaid and CHIP provider data, beneficiary data, claims data, and quality measure data. Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: We offer highly competitive salaries and full healthcare benefits. Equal Employment Opportunity: eSimplicity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, age, status as a protected veteran, sexual orientation, gender identity, or status as a qualified individual with a disability.
Service Desk Analyst
AppleOne Bonita Springs, Florida
Job DescriptionJob DescriptionJob Title: Service Desk Analyst (Level 1) Location: Bonita Springs, FL (Onsite) Job Type: Contract (6 months with strong potential for extension) Schedule: Monday-Friday, 7:00 AM - 4:00 PM Pay Rate: Up to $24.50/hour Overview We are seeking a Service Desk Analyst (Level 1) to serve as the primary point of contact between employees and the IT organization. This role supports field teams, internal staff, and executive leadership - including C-suite users - by delivering high-quality technical support and ensuring a seamless user experience. This is a fast-paced, customer-facing role ideal for someone with 2-3+ years of Tier II technical support experience (Tier I candidates with strong experience will also be considered). Key Responsibilities Provide support for incidents and service requests via phone, email, and self-service tickets Deliver exceptional customer service to all users, including executive leadership Troubleshoot hardware, software, and application issues to determine root cause quickly Document all interactions clearly and accurately within ticketing systems Communicate effectively with internal teams to ensure timely issue resolution Participate in User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) Educate users on new technologies, processes, and system enhancements Assist with service desk reporting, metrics, and continuous improvement efforts Support applications and infrastructure across North America Qualifications 2-3+ years of technical support experience (Tier II preferred; Tier I considered) Experience troubleshooting complex technical issues Strong customer service background Familiarity with IT systems, applications, and support processes Experience with ITIL practices and/or ServiceNow is a plus Proficiency in Microsoft Office (Excel, Word, PowerPoint) is a plus Education High School Diploma required Associate's or Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience) Key Skills Strong problem-solving and analytical abilities Excellent verbal and written communication skills Ability to explain technical concepts to non-technical users Strong organizational skills and attention to detail Ability to multitask and adapt in a fast-paced environment Team-oriented mindset with the ability to work independently Core Competencies Computer & Mobile Device Troubleshooting Critical Thinking Attention to Detail Dependability Customer Focus Why Apply? Opportunity to support a dynamic, enterprise-level IT environment Exposure to executive-level support Potential for contract extension Collaborative and team-oriented workplace Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne Technical participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
04/26/2026
Full time
Job DescriptionJob DescriptionJob Title: Service Desk Analyst (Level 1) Location: Bonita Springs, FL (Onsite) Job Type: Contract (6 months with strong potential for extension) Schedule: Monday-Friday, 7:00 AM - 4:00 PM Pay Rate: Up to $24.50/hour Overview We are seeking a Service Desk Analyst (Level 1) to serve as the primary point of contact between employees and the IT organization. This role supports field teams, internal staff, and executive leadership - including C-suite users - by delivering high-quality technical support and ensuring a seamless user experience. This is a fast-paced, customer-facing role ideal for someone with 2-3+ years of Tier II technical support experience (Tier I candidates with strong experience will also be considered). Key Responsibilities Provide support for incidents and service requests via phone, email, and self-service tickets Deliver exceptional customer service to all users, including executive leadership Troubleshoot hardware, software, and application issues to determine root cause quickly Document all interactions clearly and accurately within ticketing systems Communicate effectively with internal teams to ensure timely issue resolution Participate in User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) Educate users on new technologies, processes, and system enhancements Assist with service desk reporting, metrics, and continuous improvement efforts Support applications and infrastructure across North America Qualifications 2-3+ years of technical support experience (Tier II preferred; Tier I considered) Experience troubleshooting complex technical issues Strong customer service background Familiarity with IT systems, applications, and support processes Experience with ITIL practices and/or ServiceNow is a plus Proficiency in Microsoft Office (Excel, Word, PowerPoint) is a plus Education High School Diploma required Associate's or Bachelor's degree in IT, Computer Science, or related field preferred (or equivalent experience) Key Skills Strong problem-solving and analytical abilities Excellent verbal and written communication skills Ability to explain technical concepts to non-technical users Strong organizational skills and attention to detail Ability to multitask and adapt in a fast-paced environment Team-oriented mindset with the ability to work independently Core Competencies Computer & Mobile Device Troubleshooting Critical Thinking Attention to Detail Dependability Customer Focus Why Apply? Opportunity to support a dynamic, enterprise-level IT environment Exposure to executive-level support Potential for contract extension Collaborative and team-oriented workplace Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne Technical participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Company DescriptionThis company offers growth and a great group of people to work with.Company DescriptionThis company offers growth and a great group of people to work with.
.Net Software Engineer III
Hyundai Autoever America Savannah, Georgia
Job DescriptionJob DescriptionMES System Analyst III Location - Savannah, GA CBU: HMGMA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations. If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that's driving the future of automotive innovation. Website: Role Overview We seek a skilled and enthusiastic individual to join our dynamic IT team as a "MES System Analyst III." The MES (Manufacturing Execution System) System Analyst III is pivotal in designing, developing, implementing, and maintaining MES solutions within a manufacturing environment. MES System Analyst III bridges the gap between information technology (IT) and manufacturing operations to ensure efficient and effective production processes. Your primary focus will involve implementing, maintaining, and optimizing a company's MES software and processes within a manufacturing environment. Analyzes, acquires, installs, modifies, and supports operating systems, databases, utilities, and Internet/intranet-related tools. Conducts systems programming and systems support activities, such as new or revised program language codes, processing routines, and report generators. Monitors effective language codes, processing routines, hardware use, and database management techniques. Modifies maintains, and updates software, such as compilers, link editors, assemblers, OEM utilities, JCL, macros, and subroutines. Develops and reviews operator and control instructions. Prepares and conducts system and programming tests requiring hardware and software interfacing. Conducts programming tasks, including program design, coding, debugging, and documentation. As directed, prepares feasibility studies and designs tests to determine operating characteristics of software. Key Responsibilities Develop software for monitoring shops: Collaborate with stakeholders to design, develop, and deploy shop monitoring software applications that provide real-time insights into manufacturing processes, facilitating data-driven decision-making. Develop software to work with current MES systems to add or enhance functionality: Identify opportunities to extend the capabilities of existing MES systems through software development, ensuring seamless integration and improved functionality. Install hardware and software: Lead the installation and configuration of hardware and software components required for MES solutions, ensuring proper setup and compatibility. Maintain and install equipment and configurations for the MES network: Continuously monitor and maintain the MES network infrastructure, including equipment and configurations, to ensure optimal performance and reliability. Develop and maintain secondary software for environmental data gathering and Assembly repair reports: Create and maintain specialized software applications for collecting environmental data and generating assembly repair reports, contributing to comprehensive data analysis and reporting. Perform purchasing duties for hardware, software, and services to complete tasks/projects: Engage in procurement activities to acquire necessary hardware, software licenses, and services required for MES-related projects, ensuring timely completion. Maintain assigned systems within MES: Regularly update and manage the designated MES systems, applying patches, upgrades, and enhancements to ensure consistent performance. Ensure systems are running smoothly: Monitor the operational status of MES systems, proactively addressing any performance or availability issues to minimize disruptions. Troubleshoot root causes of system issues: Investigate and diagnose the underlying causes, applying technical expertise to resolve problems and prevent recurrence. Install hardware and software for enhancements to existing systems: Lead the implementation of hardware and software upgrades or improvements to improve the functionality and efficiency of existing MES systems. Run reports for customers for data in assigned systems: Extract and compile data from MES systems to generate customer reports, supporting data analysis and decision-making processes. Create procedures and documentation for the MES: Develop comprehensive procedures and document the setup, configuration, and operation of MES systems, ensuring standardization and knowledge sharing. Train MES Technicians and Users: Provide training sessions to MES technicians and end-users, equipping them with the necessary skills to utilize MES systems effectively. Communicate with Clients to meet the organization's needs: Maintain effective communication, understand their requirements, and align MES solutions to meet their strategic objectives. The System Analyst III is responsible for system accuracy and stability during production: Assume responsibility for ensuring the accuracy, stability, and reliability of MES systems, especially during critical production phases, to support seamless manufacturing operations. Design and implement Kubernetes clusters that are scalable, highly available, and secure. Develop and maintain automation scripts for provisioning, scaling, and managing Kubernetes environments. Basic Qualifications : Bachelor's Degree or equivalent experience Minimum 5+ years' experience in the IT field. Ability to work overtime. Certifications Preferred: A+, Microsoft Certifications (MCPD, MCITP, MCTS) Proficiency with Microsoft Office Excellent Analytical Skills and problem-solving skills Good documentation skills Software: Vue 3.X, Java 17.X, Springboot 2.7.X, .Net Framework 4.8, NginX, Tomcat, ASP.NET, C# Database/OS: Maria DB and Tibero, Oracle 11g, SQL server knowledge, Application Server (Windows and Linux), RHEL 9.X., RedHat, Debian, Amazon Linux, Rocky Linux, Ubuntu. Intermediate/Advanced proficiency in performing coding utilizing C#, ASP.net, HTML5, and WinForms Basic knowledge of PLC (Programmable Logical Controller) Intermediate/Advanced knowledge of business processes related to MES. Primary SME (Subject Matter Expert) to the assigned shop Strong understanding of Kubernetes architecture, API, and ecosystem tools (e.g., Helm, Kustomize). Proficiency in automation and scripting languages (e.g., Bash, Python). K8S - Kubernetes reporting knowledge is a plus Preferred Qualifications : Any Certifications below are a plus. Certified Manufacturing Technology Professional (CMfgT): Offered by the Society of Manufacturing Engineers (SME), this certification validates proficiency in manufacturing technologies and practices. It demonstrates an understanding of critical manufacturing systems, operations, and process optimization concepts, which are highly relevant to an MES System Analyst's role. Certified in Production and Inventory Management (CPIM): Provided by APICS (The Association for Operations Management), this certification focuses on supply chain management, including production planning, inventory control, and materials management. It can be valuable for a MES System Analyst III to work on optimizing manufacturing processes within the automotive industry. ISA-95 Certificate Program: This certification, offered by the International Society of Automation (ISA), focuses on the ISA-95 standard, which addresses integrating enterprise and control systems. It's particularly relevant for professionals implementing MES solutions and bridging the IT and manufacturing operations gap. Rockwell Automation MES Certification: Rockwell Automation offers a certification program focused on MES software solutions. Achieving this certification demonstrates expertise in configuring, deploying, and maintaining Rockwell Automation's MES systems, which are only used in automotive manufacturing. Siemens SIMATIC IT MES Certification: Siemens offers a certification program for its SIMATIC IT MES solution, which covers various aspects of MES implementation, customization, and maintenance. This certification is beneficial for MES System Analysts working with Siemens MES platforms. Oracle Manufacturing Cloud Certification: Oracle offers certifications for its cloud-based manufacturing solutions, which include MES functionalities. These certifications validate skills in implementing and managing Oracle's MES systems in automotive manufacturing. Certified Information Systems Auditor (CISA): Offered by ISACA, the CISA certification focuses on information systems audit, control, and assurance. While not specific to MES, it can be valuable for an MES System Analyst III involved in ensuring data integrity, security, and compliance within manufacturing systems. . click apply for full job details
04/26/2026
Full time
Job DescriptionJob DescriptionMES System Analyst III Location - Savannah, GA CBU: HMGMA Company Overview Hyundai AutoEver America (HAEA) is the dynamic IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a truly global and collaborative environment. Here, you'll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group. At HAEA, we understand that IT is the cornerstone of today's fast-evolving digital world. By uniting all IT resources under one roof, we deliver consistent, top-quality solutions while serving as the crucial information link between Hyundai's Global Headquarters and North American operations. If you're passionate about technology and eager to make a real impact at a world-class company, Hyundai AutoEver America is the place to grow your career. Join us and be part of the transformation that's driving the future of automotive innovation. Website: Role Overview We seek a skilled and enthusiastic individual to join our dynamic IT team as a "MES System Analyst III." The MES (Manufacturing Execution System) System Analyst III is pivotal in designing, developing, implementing, and maintaining MES solutions within a manufacturing environment. MES System Analyst III bridges the gap between information technology (IT) and manufacturing operations to ensure efficient and effective production processes. Your primary focus will involve implementing, maintaining, and optimizing a company's MES software and processes within a manufacturing environment. Analyzes, acquires, installs, modifies, and supports operating systems, databases, utilities, and Internet/intranet-related tools. Conducts systems programming and systems support activities, such as new or revised program language codes, processing routines, and report generators. Monitors effective language codes, processing routines, hardware use, and database management techniques. Modifies maintains, and updates software, such as compilers, link editors, assemblers, OEM utilities, JCL, macros, and subroutines. Develops and reviews operator and control instructions. Prepares and conducts system and programming tests requiring hardware and software interfacing. Conducts programming tasks, including program design, coding, debugging, and documentation. As directed, prepares feasibility studies and designs tests to determine operating characteristics of software. Key Responsibilities Develop software for monitoring shops: Collaborate with stakeholders to design, develop, and deploy shop monitoring software applications that provide real-time insights into manufacturing processes, facilitating data-driven decision-making. Develop software to work with current MES systems to add or enhance functionality: Identify opportunities to extend the capabilities of existing MES systems through software development, ensuring seamless integration and improved functionality. Install hardware and software: Lead the installation and configuration of hardware and software components required for MES solutions, ensuring proper setup and compatibility. Maintain and install equipment and configurations for the MES network: Continuously monitor and maintain the MES network infrastructure, including equipment and configurations, to ensure optimal performance and reliability. Develop and maintain secondary software for environmental data gathering and Assembly repair reports: Create and maintain specialized software applications for collecting environmental data and generating assembly repair reports, contributing to comprehensive data analysis and reporting. Perform purchasing duties for hardware, software, and services to complete tasks/projects: Engage in procurement activities to acquire necessary hardware, software licenses, and services required for MES-related projects, ensuring timely completion. Maintain assigned systems within MES: Regularly update and manage the designated MES systems, applying patches, upgrades, and enhancements to ensure consistent performance. Ensure systems are running smoothly: Monitor the operational status of MES systems, proactively addressing any performance or availability issues to minimize disruptions. Troubleshoot root causes of system issues: Investigate and diagnose the underlying causes, applying technical expertise to resolve problems and prevent recurrence. Install hardware and software for enhancements to existing systems: Lead the implementation of hardware and software upgrades or improvements to improve the functionality and efficiency of existing MES systems. Run reports for customers for data in assigned systems: Extract and compile data from MES systems to generate customer reports, supporting data analysis and decision-making processes. Create procedures and documentation for the MES: Develop comprehensive procedures and document the setup, configuration, and operation of MES systems, ensuring standardization and knowledge sharing. Train MES Technicians and Users: Provide training sessions to MES technicians and end-users, equipping them with the necessary skills to utilize MES systems effectively. Communicate with Clients to meet the organization's needs: Maintain effective communication, understand their requirements, and align MES solutions to meet their strategic objectives. The System Analyst III is responsible for system accuracy and stability during production: Assume responsibility for ensuring the accuracy, stability, and reliability of MES systems, especially during critical production phases, to support seamless manufacturing operations. Design and implement Kubernetes clusters that are scalable, highly available, and secure. Develop and maintain automation scripts for provisioning, scaling, and managing Kubernetes environments. Basic Qualifications : Bachelor's Degree or equivalent experience Minimum 5+ years' experience in the IT field. Ability to work overtime. Certifications Preferred: A+, Microsoft Certifications (MCPD, MCITP, MCTS) Proficiency with Microsoft Office Excellent Analytical Skills and problem-solving skills Good documentation skills Software: Vue 3.X, Java 17.X, Springboot 2.7.X, .Net Framework 4.8, NginX, Tomcat, ASP.NET, C# Database/OS: Maria DB and Tibero, Oracle 11g, SQL server knowledge, Application Server (Windows and Linux), RHEL 9.X., RedHat, Debian, Amazon Linux, Rocky Linux, Ubuntu. Intermediate/Advanced proficiency in performing coding utilizing C#, ASP.net, HTML5, and WinForms Basic knowledge of PLC (Programmable Logical Controller) Intermediate/Advanced knowledge of business processes related to MES. Primary SME (Subject Matter Expert) to the assigned shop Strong understanding of Kubernetes architecture, API, and ecosystem tools (e.g., Helm, Kustomize). Proficiency in automation and scripting languages (e.g., Bash, Python). K8S - Kubernetes reporting knowledge is a plus Preferred Qualifications : Any Certifications below are a plus. Certified Manufacturing Technology Professional (CMfgT): Offered by the Society of Manufacturing Engineers (SME), this certification validates proficiency in manufacturing technologies and practices. It demonstrates an understanding of critical manufacturing systems, operations, and process optimization concepts, which are highly relevant to an MES System Analyst's role. Certified in Production and Inventory Management (CPIM): Provided by APICS (The Association for Operations Management), this certification focuses on supply chain management, including production planning, inventory control, and materials management. It can be valuable for a MES System Analyst III to work on optimizing manufacturing processes within the automotive industry. ISA-95 Certificate Program: This certification, offered by the International Society of Automation (ISA), focuses on the ISA-95 standard, which addresses integrating enterprise and control systems. It's particularly relevant for professionals implementing MES solutions and bridging the IT and manufacturing operations gap. Rockwell Automation MES Certification: Rockwell Automation offers a certification program focused on MES software solutions. Achieving this certification demonstrates expertise in configuring, deploying, and maintaining Rockwell Automation's MES systems, which are only used in automotive manufacturing. Siemens SIMATIC IT MES Certification: Siemens offers a certification program for its SIMATIC IT MES solution, which covers various aspects of MES implementation, customization, and maintenance. This certification is beneficial for MES System Analysts working with Siemens MES platforms. Oracle Manufacturing Cloud Certification: Oracle offers certifications for its cloud-based manufacturing solutions, which include MES functionalities. These certifications validate skills in implementing and managing Oracle's MES systems in automotive manufacturing. Certified Information Systems Auditor (CISA): Offered by ISACA, the CISA certification focuses on information systems audit, control, and assurance. While not specific to MES, it can be valuable for an MES System Analyst III involved in ensuring data integrity, security, and compliance within manufacturing systems. . click apply for full job details
Data Engineer
HelioCampus Bethesda, Maryland
Job DescriptionJob Description Who We Are: HelioCampus was founded with the purpose of helping college & university leaders navigate today's growing pressures. As one of EdTech's most steadily growing companies, our roots in higher ed ground us in the critical nature of this work. What We Do: We help our clients navigate today's high stakes with data and Institutional Performance Management practices. Together with our clients, we chart a path to sustainability by borrowing practices from the most successful businesses. How We Do It: We approach our work with a "we're on it" attitude that the higher ed community has come to know and expect from our team. We're data geeks to our core, committed to simplifying the toughest challenges and operating with transparency. Our most successful team members are change agents who love a challenge. How You'll Help: As a Data Engineer II, you will be a key architect in building and maintaining our specialized higher education data warehouse. You will ensure that institutional data is reliable, high-performing, and delivered in a timely manner, directly enabling university leaders to make informed, strategic decisions. What You Will Do: Develop: Design, build, and deploy robust ETL/ELT solutions using SQL and Python. Test & Deploy: Perform comprehensive unit testing and participate in code reviews to ensure data integrity and system reliability. Analyze: Monitor and evaluate pipeline performance trends to proactively prevent bottlenecks and system failures. Troubleshoot: Diagnose and resolve complex ETL issues in real-time, identifying root causes to prevent recurrence. Collaborate: Work closely with analysts and senior engineers to expand reporting models that meet evolving university goals. You Will Be a Good Fit For This Role If You Have: Previous experience in the Higher Education or EdTech sector. 3+ years of professional experience specifically in ETL/SQL development and data engineering. Expertise in SQL: Strong proficiency in developing complex queries, analyzing data, and managing system integrations. Data Architecture Knowledge: A solid understanding of data warehouse concepts, structures, and dimensional modeling. Coding Proficiency: Experience with at least one object-oriented programming language (Python, Java, etc.). An Analytical Mindset: The ability to think on your fly and approach technical challenges with a solution-oriented focus. Autonomy: A drive to explore technical hurdles and find solutions with minimal supervision in a fast-paced environment. Nice To Have's Include: Experience with AWS tools (Redshift, S3, Glue) or other major Cloud Service Platforms. Exposure to NoSQL data transformation approaches. Proficiency in translating complex business requirements into technical SQL specifications. Projects You Will Work On: Higher Ed Data Warehouse Expansion: Scaling our core warehouse to accommodate new data sources and institutional partners. KPI Modeling: Refining and expanding reporting models to track student learning outcomes and financial sustainability. Pipeline Modernization: Optimizing existing ETL processes to leverage modern cloud-native features for faster processing. Location: HelioCampus has two locations, Bethesda, MD and Chapel Hill, NC. This specific role is primarily remote, with occasional travel to an office or client site. Compensation and Benefits: HelioCampus offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k) w/ company match, parental leave, remote work flexibility, home office perks, and a fun, collaborative work environment. What Sets Us Apart: 1. Commitment to Higher Education: We believe that serving higher ed makes the world a better place. This drives our desire to deliver high-quality products and services to help higher education institutions serve their students and communities. 2. Flexibility to Fit Your Life: HelioCampus employees enjoy the autonomy, freedom, and trust of a remote-first working environment. We embrace an "on it" mentality both in and out of the workplace, and employees are supported in pursuing personal and professional passions. 3. A Community of Bright Minds with Big Hearts: HelioCampus hires curious and talented practitioners who bring a diversity of thought and genuine care for one another and our clients to work every day. Our team members are more than a job description and are encouraged to show up as their full and authentic selves. What We Believe: HelioCampus is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Disclaimer: The list of responsibilities described above is not comprehensive. Other tasks not mentioned here may be required. Changing business conditions may trigger changes to job responsibilities. This job description is not an employment contract. Physical Qualifications: This position requires the following physical qualifications to support a productive remote work environment. We are dedicated to providing reasonable accommodations for individuals with disabilities to perform the essential functions of this role. If you require accommodations, please discuss this during the application process. Vision: Sufficient visual acuity to read documents, view computer screens, and engage in tasks that require attention to detail. Hearing: Ability to communicate effectively in person (as applicable) and via phone or video conferencing, ensuring clear understanding of verbal instructions. Fine Motor Skills: Proficient use of hands for typing, using a mouse, and managing office equipment such as printers and scanners. Lifting: Occasional lifting of up to 10 pounds (e.g., office supplies or equipment).
04/26/2026
Full time
Job DescriptionJob Description Who We Are: HelioCampus was founded with the purpose of helping college & university leaders navigate today's growing pressures. As one of EdTech's most steadily growing companies, our roots in higher ed ground us in the critical nature of this work. What We Do: We help our clients navigate today's high stakes with data and Institutional Performance Management practices. Together with our clients, we chart a path to sustainability by borrowing practices from the most successful businesses. How We Do It: We approach our work with a "we're on it" attitude that the higher ed community has come to know and expect from our team. We're data geeks to our core, committed to simplifying the toughest challenges and operating with transparency. Our most successful team members are change agents who love a challenge. How You'll Help: As a Data Engineer II, you will be a key architect in building and maintaining our specialized higher education data warehouse. You will ensure that institutional data is reliable, high-performing, and delivered in a timely manner, directly enabling university leaders to make informed, strategic decisions. What You Will Do: Develop: Design, build, and deploy robust ETL/ELT solutions using SQL and Python. Test & Deploy: Perform comprehensive unit testing and participate in code reviews to ensure data integrity and system reliability. Analyze: Monitor and evaluate pipeline performance trends to proactively prevent bottlenecks and system failures. Troubleshoot: Diagnose and resolve complex ETL issues in real-time, identifying root causes to prevent recurrence. Collaborate: Work closely with analysts and senior engineers to expand reporting models that meet evolving university goals. You Will Be a Good Fit For This Role If You Have: Previous experience in the Higher Education or EdTech sector. 3+ years of professional experience specifically in ETL/SQL development and data engineering. Expertise in SQL: Strong proficiency in developing complex queries, analyzing data, and managing system integrations. Data Architecture Knowledge: A solid understanding of data warehouse concepts, structures, and dimensional modeling. Coding Proficiency: Experience with at least one object-oriented programming language (Python, Java, etc.). An Analytical Mindset: The ability to think on your fly and approach technical challenges with a solution-oriented focus. Autonomy: A drive to explore technical hurdles and find solutions with minimal supervision in a fast-paced environment. Nice To Have's Include: Experience with AWS tools (Redshift, S3, Glue) or other major Cloud Service Platforms. Exposure to NoSQL data transformation approaches. Proficiency in translating complex business requirements into technical SQL specifications. Projects You Will Work On: Higher Ed Data Warehouse Expansion: Scaling our core warehouse to accommodate new data sources and institutional partners. KPI Modeling: Refining and expanding reporting models to track student learning outcomes and financial sustainability. Pipeline Modernization: Optimizing existing ETL processes to leverage modern cloud-native features for faster processing. Location: HelioCampus has two locations, Bethesda, MD and Chapel Hill, NC. This specific role is primarily remote, with occasional travel to an office or client site. Compensation and Benefits: HelioCampus offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k) w/ company match, parental leave, remote work flexibility, home office perks, and a fun, collaborative work environment. What Sets Us Apart: 1. Commitment to Higher Education: We believe that serving higher ed makes the world a better place. This drives our desire to deliver high-quality products and services to help higher education institutions serve their students and communities. 2. Flexibility to Fit Your Life: HelioCampus employees enjoy the autonomy, freedom, and trust of a remote-first working environment. We embrace an "on it" mentality both in and out of the workplace, and employees are supported in pursuing personal and professional passions. 3. A Community of Bright Minds with Big Hearts: HelioCampus hires curious and talented practitioners who bring a diversity of thought and genuine care for one another and our clients to work every day. Our team members are more than a job description and are encouraged to show up as their full and authentic selves. What We Believe: HelioCampus is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Disclaimer: The list of responsibilities described above is not comprehensive. Other tasks not mentioned here may be required. Changing business conditions may trigger changes to job responsibilities. This job description is not an employment contract. Physical Qualifications: This position requires the following physical qualifications to support a productive remote work environment. We are dedicated to providing reasonable accommodations for individuals with disabilities to perform the essential functions of this role. If you require accommodations, please discuss this during the application process. Vision: Sufficient visual acuity to read documents, view computer screens, and engage in tasks that require attention to detail. Hearing: Ability to communicate effectively in person (as applicable) and via phone or video conferencing, ensuring clear understanding of verbal instructions. Fine Motor Skills: Proficient use of hands for typing, using a mouse, and managing office equipment such as printers and scanners. Lifting: Occasional lifting of up to 10 pounds (e.g., office supplies or equipment).
Software Engineer 3
Wyetech Fort George G Meade, Maryland
Job DescriptionJob DescriptionAt Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Seeking an experienced senior developer to create custom analytics to perform at scale. The software engineer will work closely with data scientists and end users to develop innovative analytic tools to further discovery and tradecraft around critical global challenges, then deliver innovative solutions focused on operationalizing data science. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).Capabilities Work directly with data scientists as well as mission analysts to solve the most demanding strategic problems; perform end-to-end software engineering to prototype, develop, integrate, test, and deploy tools and tradecraft into the customer's corporate architecture. Required Qualifications TS/SCI with agency appropriate poly Bachelor's degree plus 11-years of relevant experience or equivalent. Required Technical Skills Strong experience with Jupyter Notebooks, Java MapReduce, Python PySpark Strong experience with statistical analysis and machine learning fundamentals Strong experience with customer tools, architecture, data flow, and use of big data Proficiency with Jira, Confluence, Gitlab; experience with Agile methodologies Desired Technical Skills Experience with software development processes (i.e., requirements analysis, software design, implementation, testing, integration, deployment/installation, and maintenance) and programming. Experience with Data Science, Machine Learning (ML), Artificial Intelligence (AI) and using Large Language Models (LLMs) The Benefits Package Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Life and AD&D Benefits Short and Long-Term Disability Hospital Indemnity, Accident, and Critical Illness Insurances Optional Identity Theft and Legal Protection Services Company Environment & Perks Employee Referral Bonus Eligibility up to $10,000 Mobility Among Wyetech-supported Contracts Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. Employees receive two complementary branded clothing orders annually. Pay Range: $86.20 - $136.27 per hour Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts.Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or . We are happy to provide reasonable accommodations to ensure equal access to all candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
04/26/2026
Full time
Job DescriptionJob DescriptionAt Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Seeking an experienced senior developer to create custom analytics to perform at scale. The software engineer will work closely with data scientists and end users to develop innovative analytic tools to further discovery and tradecraft around critical global challenges, then deliver innovative solutions focused on operationalizing data science. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).Capabilities Work directly with data scientists as well as mission analysts to solve the most demanding strategic problems; perform end-to-end software engineering to prototype, develop, integrate, test, and deploy tools and tradecraft into the customer's corporate architecture. Required Qualifications TS/SCI with agency appropriate poly Bachelor's degree plus 11-years of relevant experience or equivalent. Required Technical Skills Strong experience with Jupyter Notebooks, Java MapReduce, Python PySpark Strong experience with statistical analysis and machine learning fundamentals Strong experience with customer tools, architecture, data flow, and use of big data Proficiency with Jira, Confluence, Gitlab; experience with Agile methodologies Desired Technical Skills Experience with software development processes (i.e., requirements analysis, software design, implementation, testing, integration, deployment/installation, and maintenance) and programming. Experience with Data Science, Machine Learning (ML), Artificial Intelligence (AI) and using Large Language Models (LLMs) The Benefits Package Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Life and AD&D Benefits Short and Long-Term Disability Hospital Indemnity, Accident, and Critical Illness Insurances Optional Identity Theft and Legal Protection Services Company Environment & Perks Employee Referral Bonus Eligibility up to $10,000 Mobility Among Wyetech-supported Contracts Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. Employees receive two complementary branded clothing orders annually. Pay Range: $86.20 - $136.27 per hour Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts.Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or . We are happy to provide reasonable accommodations to ensure equal access to all candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Risk and Vulnerability Analyst II (R-00140)
True Zero Technologies Washington, Washington DC
Job DescriptionJob DescriptionTrue Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories ("Prosperous and Thriving" ($5MM-$50MM in gross revenue) and "Mid-Atlantic Region" (DC, DE, MD, NC, VA, WV , and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence. This candidate will execute vulnerability identification, scanning, analysis, and coordination to reduce system attack. Maintain disciplined vulnerability workflows from discovery through validation and closure. Additionally, will support compliance scanning and troubleshooting across environments, including cloud and on-site scanning while ensuring the reporting is timely, accurate, and usable by stakeholders.Job Responsibilities Perform ad hoc and automated vulnerability scanning using accepted tools. Conduct cloud compliance scans and on-site scanning as required. Analyze findings, prioritize risk, and track remediation progress. Troubleshoot scanning issues and improve scan reliability/coverage. Produce vulnerability reports and support stakeholder coordination. Maintain a customer-service posture for program office and engineering partners. Job Qualifications Bachelor's degree 3 years security-related experience. Experience with industry-accepted scanning tools and automated scanning approaches. Experience with cloud compliance scans and on-site scanning; skilled at troubleshooting. Must be highly organized and customer-service focused. Experience with ISVM scanning and compliance tracking Experience with API discovery and scanning Must be eligible for Secret clearance We're actively searching for talented and expereinced professionals who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy: - Competitive salary, paid twice per month- Best in class medical coverage- 100% of medical premiums covered by True Zero- Company wide new business incentive programs- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)- 3 weeks of PTO starting + 11 Paid Holidays Annually- 401k Program with 100% company match on the first 4%- Monthly reimbursement of Cell Phone and Home Internet costs- Paternity/Maternity Leave- Investment in training and certifications to broaden and deepen your technical skills We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
04/26/2026
Full time
Job DescriptionJob DescriptionTrue Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories ("Prosperous and Thriving" ($5MM-$50MM in gross revenue) and "Mid-Atlantic Region" (DC, DE, MD, NC, VA, WV , and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence. This candidate will execute vulnerability identification, scanning, analysis, and coordination to reduce system attack. Maintain disciplined vulnerability workflows from discovery through validation and closure. Additionally, will support compliance scanning and troubleshooting across environments, including cloud and on-site scanning while ensuring the reporting is timely, accurate, and usable by stakeholders.Job Responsibilities Perform ad hoc and automated vulnerability scanning using accepted tools. Conduct cloud compliance scans and on-site scanning as required. Analyze findings, prioritize risk, and track remediation progress. Troubleshoot scanning issues and improve scan reliability/coverage. Produce vulnerability reports and support stakeholder coordination. Maintain a customer-service posture for program office and engineering partners. Job Qualifications Bachelor's degree 3 years security-related experience. Experience with industry-accepted scanning tools and automated scanning approaches. Experience with cloud compliance scans and on-site scanning; skilled at troubleshooting. Must be highly organized and customer-service focused. Experience with ISVM scanning and compliance tracking Experience with API discovery and scanning Must be eligible for Secret clearance We're actively searching for talented and expereinced professionals who are ready to experience the True Zero difference. As a True Zero team member, you'll enjoy: - Competitive salary, paid twice per month- Best in class medical coverage- 100% of medical premiums covered by True Zero- Company wide new business incentive programs- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)- 3 weeks of PTO starting + 11 Paid Holidays Annually- 401k Program with 100% company match on the first 4%- Monthly reimbursement of Cell Phone and Home Internet costs- Paternity/Maternity Leave- Investment in training and certifications to broaden and deepen your technical skills We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Project Management Specialist
KLC Inc Tallahassee, Florida
Job DescriptionJob Description KLC Consulting, Inc. Requirement for: Business Management Specialist - Tallahassee FL Contact: Maggie Manning: , End Client: Florida Department of Corrections, OIT, Carlton Building, 501 South Calhoun Street, Tallahassee, FL Due Date: April 27, 2026 by 11am EST Term: May 15, 2026 - June 30, 2026 (256 hours), option for a 12-month renewal The Department's OIT is seeking the services of two (2) experienced Business Management Specialists. Location: The work will be conducted on-site with the Department's OIT at the Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, Florida. Candidate Must provide: 1. Candidate's Resume, Skills Matrix, References, Copies of Certifications, and any other supporting documentation, if desired (i.e., recommendations, etc. 2. Signed Resume Self-Certification Form (Exhibit F) 3. Must submit required and preferred skills/experience skills matrix. 4. Must provide a list of three professional references and Scope of Work/Job Characteristics: The Business Management Specialists for the Offender-Based Information System (OBIS) Modernization Program play a critical role in driving organizational readiness, strengthening stakeholder engagement, and supporting the successful transition to modernized business processes and systems. This position serves as a bridge between project leadership, technical teams, and end users, ensuring clear communication, well-managed change impacts, and alignment between business operations and modernization goals. Through proactive coordination, rigorous process analysis, and strategic change management support, the specialist helps optimize workflows, enhance program visibility, and promote continuous improvement across the modernization lifecycle. The core duties of this position include: Business Operations and Administrative Support: Assist with the daily operational needs of the OBIS Modernization Program, providing comprehensive administrative and business support across the assigned IT organization; Support the development, preparation, and tracking of the Operational Work Plan for the OBIS Modernization Program, ensuring alignment with organizational goals, resource needs, and modernization priorities; Maintain organized program documentation, records, status trackers, and shared resources to ensure accessibility, accuracy, and audit readiness; and Serve as a liaison between IT technical teams, resource management, and HR to assist with IT talent management activities, staffing coordination, onboarding, and assignment tracking. Business Process Support and Program Improvement: Analyze and document current business processes, workflows, and operational dependencies to ensure alignment with modernization goals and system capabilities; Assist in the development of "as-is" and "to-be" processes, identifying opportunities for streamlining, automation, and improved operational efficiency; Track key performance indicators and assist with reporting that highlights process improvements, risks, barriers, and progress toward program milestones; and Provide recommendations for incremental improvements in business operations, program documentation, and governance practices. Communication, Change Management, and Stakeholder Coordination: Participate in the development, implementation, and maintenance of IT communication strategies and plans that support stakeholder awareness and modernization readiness; Develop and distribute program updates, newsletters, briefings, and other communication products to keep stakeholders informed of project milestones, impacts, and decisions; Communicate change initiatives clearly and effectively to all stakeholders, ensuring consistent understanding of modernization impacts, timelines, and adoption requirements; Facilitate cross-functional collaboration among business, technical, and program teams to support alignment, resolve issues, and drive modernization objectives forward; and Assist in the creation, maintenance, and coordination of change management materials, training resources, and user-support documentation. NOTE: This position is designated as "essential staff" and is expected to report for duty when instructed to do so in times of emergency or potential emergency as required by Rule 33-208.002 (4), Florida Administrative Code (F.A.C.). NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire. NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check. Education and Qualifications Matrices Education Degree / Date of Graduation University / School A bachelor's degree from an accredited college or university in Computer Science, Information Systems, Technical Writing, Business Administration, or a related field, Equivalent Experience Years of Experience Or three (3) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. Preferred Certifications Certification / # Certification Date Certifications such as the Certified Business Analysis Professional (CBAP) or the Project Management Institute (PMI) Professional in Business Analysis (PMI-PBA); Required Qualifications Years of Experience Skill Level (See Below) A minimum of three (3) or more years of business or technical writing experience and a working knowledge of multiple software and graphics packages; A minimum of five (5) or more years of experience working as an IT Business Analyst or similar role using both Agile and Waterfall methodologies; Demonstrated experience with business and technical requirements analysis, business process modeling or mapping, and methodology development; Ability to document user stories and write business IT system requirements; Experience coordinating business users, technical staff, and architects to analyze and define future operation needs based on use case and analysis of alternatives; In-depth knowledge of business process design and re-engineering; Ability to coordinate project teams and effectively meet overall objectives; Experience communicating and working within cross-departmental teams, demonstrating strong collaborative skills; Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel; Experience preparing status reports and providing management briefings; Ability to provide excellent leadership and negotiation skills; Strong organizational, project management, writing, and editing skills; and Experience with meeting facilitation and documentation. Preferred Qualifications Years of Experience Skill Level (See Below) Proficiency in business intelligence tools (e.g., Power BI, Tableau), data analysis software (e.g., Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g., MS Projects, JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems; Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall; Experience working on state or federal government projects; Experience working with technical programming teams; Demonstrates a proactive and positive attitude, taking the initiative to solve complex problems; Strong communication skills to effectively communicate with diverse stakeholders; Knowledge of IT standards and security in a criminal justice environment; Positive team player with a high-energy level and diligent work ethic; and Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities. Skill Level Definitions Skill Level Explanation Extensive Extensive experience, able to mentor Strong Substantial experience, fully conversant Proficient Good experience, conversant Minimal Limited experience, basic knowledge and use Training Training, exposure only None No exposure
04/26/2026
Full time
Job DescriptionJob Description KLC Consulting, Inc. Requirement for: Business Management Specialist - Tallahassee FL Contact: Maggie Manning: , End Client: Florida Department of Corrections, OIT, Carlton Building, 501 South Calhoun Street, Tallahassee, FL Due Date: April 27, 2026 by 11am EST Term: May 15, 2026 - June 30, 2026 (256 hours), option for a 12-month renewal The Department's OIT is seeking the services of two (2) experienced Business Management Specialists. Location: The work will be conducted on-site with the Department's OIT at the Carlton Building at 501 South Calhoun Street and 315 South Calhoun Street, Tallahassee, Florida. Candidate Must provide: 1. Candidate's Resume, Skills Matrix, References, Copies of Certifications, and any other supporting documentation, if desired (i.e., recommendations, etc. 2. Signed Resume Self-Certification Form (Exhibit F) 3. Must submit required and preferred skills/experience skills matrix. 4. Must provide a list of three professional references and Scope of Work/Job Characteristics: The Business Management Specialists for the Offender-Based Information System (OBIS) Modernization Program play a critical role in driving organizational readiness, strengthening stakeholder engagement, and supporting the successful transition to modernized business processes and systems. This position serves as a bridge between project leadership, technical teams, and end users, ensuring clear communication, well-managed change impacts, and alignment between business operations and modernization goals. Through proactive coordination, rigorous process analysis, and strategic change management support, the specialist helps optimize workflows, enhance program visibility, and promote continuous improvement across the modernization lifecycle. The core duties of this position include: Business Operations and Administrative Support: Assist with the daily operational needs of the OBIS Modernization Program, providing comprehensive administrative and business support across the assigned IT organization; Support the development, preparation, and tracking of the Operational Work Plan for the OBIS Modernization Program, ensuring alignment with organizational goals, resource needs, and modernization priorities; Maintain organized program documentation, records, status trackers, and shared resources to ensure accessibility, accuracy, and audit readiness; and Serve as a liaison between IT technical teams, resource management, and HR to assist with IT talent management activities, staffing coordination, onboarding, and assignment tracking. Business Process Support and Program Improvement: Analyze and document current business processes, workflows, and operational dependencies to ensure alignment with modernization goals and system capabilities; Assist in the development of "as-is" and "to-be" processes, identifying opportunities for streamlining, automation, and improved operational efficiency; Track key performance indicators and assist with reporting that highlights process improvements, risks, barriers, and progress toward program milestones; and Provide recommendations for incremental improvements in business operations, program documentation, and governance practices. Communication, Change Management, and Stakeholder Coordination: Participate in the development, implementation, and maintenance of IT communication strategies and plans that support stakeholder awareness and modernization readiness; Develop and distribute program updates, newsletters, briefings, and other communication products to keep stakeholders informed of project milestones, impacts, and decisions; Communicate change initiatives clearly and effectively to all stakeholders, ensuring consistent understanding of modernization impacts, timelines, and adoption requirements; Facilitate cross-functional collaboration among business, technical, and program teams to support alignment, resolve issues, and drive modernization objectives forward; and Assist in the creation, maintenance, and coordination of change management materials, training resources, and user-support documentation. NOTE: This position is designated as "essential staff" and is expected to report for duty when instructed to do so in times of emergency or potential emergency as required by Rule 33-208.002 (4), Florida Administrative Code (F.A.C.). NOTE: Any successful Candidate with access to the Department's network is required to complete the Department's Security Awareness Training within 30 calendar days of hire. NOTE: In addition to the above list, the selected Candidates must successfully complete a Level II Background Check. Education and Qualifications Matrices Education Degree / Date of Graduation University / School A bachelor's degree from an accredited college or university in Computer Science, Information Systems, Technical Writing, Business Administration, or a related field, Equivalent Experience Years of Experience Or three (3) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable. Preferred Certifications Certification / # Certification Date Certifications such as the Certified Business Analysis Professional (CBAP) or the Project Management Institute (PMI) Professional in Business Analysis (PMI-PBA); Required Qualifications Years of Experience Skill Level (See Below) A minimum of three (3) or more years of business or technical writing experience and a working knowledge of multiple software and graphics packages; A minimum of five (5) or more years of experience working as an IT Business Analyst or similar role using both Agile and Waterfall methodologies; Demonstrated experience with business and technical requirements analysis, business process modeling or mapping, and methodology development; Ability to document user stories and write business IT system requirements; Experience coordinating business users, technical staff, and architects to analyze and define future operation needs based on use case and analysis of alternatives; In-depth knowledge of business process design and re-engineering; Ability to coordinate project teams and effectively meet overall objectives; Experience communicating and working within cross-departmental teams, demonstrating strong collaborative skills; Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel; Experience preparing status reports and providing management briefings; Ability to provide excellent leadership and negotiation skills; Strong organizational, project management, writing, and editing skills; and Experience with meeting facilitation and documentation. Preferred Qualifications Years of Experience Skill Level (See Below) Proficiency in business intelligence tools (e.g., Power BI, Tableau), data analysis software (e.g., Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g., MS Projects, JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems; Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall; Experience working on state or federal government projects; Experience working with technical programming teams; Demonstrates a proactive and positive attitude, taking the initiative to solve complex problems; Strong communication skills to effectively communicate with diverse stakeholders; Knowledge of IT standards and security in a criminal justice environment; Positive team player with a high-energy level and diligent work ethic; and Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities. Skill Level Definitions Skill Level Explanation Extensive Extensive experience, able to mentor Strong Substantial experience, fully conversant Proficient Good experience, conversant Minimal Limited experience, basic knowledge and use Training Training, exposure only None No exposure

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