Summary The Keying Manager oversees all aspects of the keying department, ensuring excellence in master key system design, customer support and operational efficiency. This role balances hands-on technical expertise with leadership and process improvement, guiding the team in upholding S.A. Morman's standards of quality, organization, and customer care. The Keying Manager collaborates across all departments to support keying opportunities, streamline workflow, and sustain a high-performance, safety-focused show environment. The Keying Manger recognizes that the Keying department is a support structure within the company and this role is to be customer focused. Responsibilities Leadership & Strategy Lead and oversee daily operations of the keying department, ensuring smooth workflow and high-quality output Consult on customer opportunities, providing technical guidance and creative solutions for complex keying and hardware needs Develop and execute department strategies, processes, and performance goals aligned with company objectives Lead, Manage, and hold Accountable (LMA) team members for results, communication, and adherence to standards Foster a collaborative and organized environment focused on continuous improvement and professional growth Development and training of team members Customer Communication & Coordination Serve as a primary contact for keying-related customer communication, providing updates, solutions, and professional support Oversee the customer touchpoint process to ensure consistent, timely, and high-quality experiences Support walkthroughs, scheduling, and installation coordination as needed to maintain project timelines Manage post-job deliverables, documentation, and customer follow-up Technical & Operational Excellence Design and oversee complex master key systems, ensuring precision and proper documentation in ProMaster or related software Accountable for calibrating, maintaining, and ensuring operational expertise of keying machines, engravers, and other shop equipment Initiate and process sales orders, purchase orders, and order status updates as required Perform and oversee factory keyed order verification to confirm accuracy and compliance Manage and ensure completion of shop work, installations, and service-related projects Accountable to ensuring shop orders are closed and maintaining detailed, accurate records of all activities and transactions Inventory & Process Control Manage inventory adjustments, additions, and cycle counts across shop, vans, and related storage areas. Maintain and enforce 5S standards for the keying shop and service vans. Oversee record keeping, order sheets, and documentation to ensure accuracy and accountability. Support procurement by writing and tracking purchase orders and materials. Other duties as assigned Company Standards Promote and uphold S.A. Morman's values of integrity, quality, and teamwork in every task. Lead by example in professionalism, communication, and safety. Qualifications and Experience Required High school diploma or equivalent Proven leadership experience with strong communication and Ability to manage multiple priorities and meet deadlines with accuracy and professionalism. Valid driver's license and clean driving record. Preferred Experience Experience in commercial door hardware or access control systems. Familiarity with ERP or inventory management systems. Additional technical or management training preferred. 5+ years of experience in locksmithing, hardware, or master key systems design. Proficiency in ProMaster or similar key management software. Strong understanding of inventory control, 5S, and Lean or continuous improvement principles. Previous experience in leading shop or service teams within a technical trade environment. S.A. Morman is a non-smoking, drug testing facility that does comprehensive background checks and physical. Compensation details: 60000 Yearly Salary PIf0b61f8c05b2-4678
04/02/2026
Full time
Summary The Keying Manager oversees all aspects of the keying department, ensuring excellence in master key system design, customer support and operational efficiency. This role balances hands-on technical expertise with leadership and process improvement, guiding the team in upholding S.A. Morman's standards of quality, organization, and customer care. The Keying Manager collaborates across all departments to support keying opportunities, streamline workflow, and sustain a high-performance, safety-focused show environment. The Keying Manger recognizes that the Keying department is a support structure within the company and this role is to be customer focused. Responsibilities Leadership & Strategy Lead and oversee daily operations of the keying department, ensuring smooth workflow and high-quality output Consult on customer opportunities, providing technical guidance and creative solutions for complex keying and hardware needs Develop and execute department strategies, processes, and performance goals aligned with company objectives Lead, Manage, and hold Accountable (LMA) team members for results, communication, and adherence to standards Foster a collaborative and organized environment focused on continuous improvement and professional growth Development and training of team members Customer Communication & Coordination Serve as a primary contact for keying-related customer communication, providing updates, solutions, and professional support Oversee the customer touchpoint process to ensure consistent, timely, and high-quality experiences Support walkthroughs, scheduling, and installation coordination as needed to maintain project timelines Manage post-job deliverables, documentation, and customer follow-up Technical & Operational Excellence Design and oversee complex master key systems, ensuring precision and proper documentation in ProMaster or related software Accountable for calibrating, maintaining, and ensuring operational expertise of keying machines, engravers, and other shop equipment Initiate and process sales orders, purchase orders, and order status updates as required Perform and oversee factory keyed order verification to confirm accuracy and compliance Manage and ensure completion of shop work, installations, and service-related projects Accountable to ensuring shop orders are closed and maintaining detailed, accurate records of all activities and transactions Inventory & Process Control Manage inventory adjustments, additions, and cycle counts across shop, vans, and related storage areas. Maintain and enforce 5S standards for the keying shop and service vans. Oversee record keeping, order sheets, and documentation to ensure accuracy and accountability. Support procurement by writing and tracking purchase orders and materials. Other duties as assigned Company Standards Promote and uphold S.A. Morman's values of integrity, quality, and teamwork in every task. Lead by example in professionalism, communication, and safety. Qualifications and Experience Required High school diploma or equivalent Proven leadership experience with strong communication and Ability to manage multiple priorities and meet deadlines with accuracy and professionalism. Valid driver's license and clean driving record. Preferred Experience Experience in commercial door hardware or access control systems. Familiarity with ERP or inventory management systems. Additional technical or management training preferred. 5+ years of experience in locksmithing, hardware, or master key systems design. Proficiency in ProMaster or similar key management software. Strong understanding of inventory control, 5S, and Lean or continuous improvement principles. Previous experience in leading shop or service teams within a technical trade environment. S.A. Morman is a non-smoking, drug testing facility that does comprehensive background checks and physical. Compensation details: 60000 Yearly Salary PIf0b61f8c05b2-4678
Description: Base Hourly Range : $85k-$120k Reports to - OEM Engineering Manager, Custom Solutions Direct Reports - N/A Annual Bonus : N/A Remote: Onsite role with remote options available Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE: As an AMR Systems Engineer, you work closely with our Sales, Applications, Service, and Aftermarket teams to deliver business value to our end users, and OEM partners through designing, testing, and implementing AMR solutions. AMR System Engineers design and implement fleets of OTTO (or similar) autonomous mobile robots (AMR) and software at our customer facilities. Collaborate with customers as the primary technical AMR solution expert during the project design phase, leading interactions to ensure successful outcomes during deployment and implementation. In addition, you will deliver training to our staff, integration partners and end-users, and evaluate use cases to establish guidelines, standards, and best practices for how OTTO (or similar) products can be used by the market. Furthermore, the AMR System Engineer is a major contributor in defining our product requirements and is a major influencer of our product roadmap. KEY RESPONSIBILITIES Design detailed solutions of AMR systems (preferably with OTTO by Rockwell Automation products) to meet the customer requirements; this includes workflow design, attachment design, map design, IT strategy, and development/modification of middle layer software logic using Ignition OPC/UA, FT Optix and/or PLC logic design and modification Project planning for the deliverables and work packages you own. Communicate technical details and status to the customer and broader project team. Troubleshoot software and hardware technical issues using internal tools available. Author and execute acceptance test plans for validation of system functionality and performance. Commissioning and integration of AMR systems at client facilities throughout North America; this includes traveling to customer or integration partner facility for on-site deployment and integration with facility side automation equipment and business systems. On-site support at customer sites to capture issues and support system optimization efforts to drive improvements to customer operations Optimize system performance through analysis, simulation, and experimentation. Deliver training to Pacteon staff, integration partners and end-users Author new product requirements based on the lessons learned from your design and commissioning activities. Cross train with controls engineering department to learn how to test and commission palletizer cells. This includes developing a Fanuc robotics programming skillset. Work with the engineering team to improve department tools, processes, and working relationships with other departments. Ability to travel for business up to 50% travel. Travel will come in bursts of 3-6 weeks onsite consecutively for testing and implementation. Requirements: PROFESSIONAL QUALIFICATIONS Education: o Bachelor's Degree in Mechanical, Electrical, or Mechatronics Engineering. o Other technical degrees and/or relevant AMR implementation experience can be substituted Experience: o Experience implementing AMR/AGV systems is required o PLC design and integration experience is preferred o Ability to communicate complex technical solutions with customers and internal teams. o Experience working directly with clients/end-users o Strong understanding of manufacturing use cases, layouts, and automation solutions. o Proficient in AutoCAD software for designing layouts. o Experience with Inductive Automation Ignition OPC/UA software and/or FT Optix o Proficiency in manufacturing execution systems (MES), warehouse execution systems (WES) and related logistics business software. Skills: o Expert with OTTO Motors Fleet Manager software o Demonstrated ability to work with Linux o Train users of automated equipment/software o Author and modify software code (python, C++, or other) o Strong project management skills, with the ability to manage multiple concurrent projects and meet deadlines. BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIe08b2754c5d6-3277
04/02/2026
Full time
Description: Base Hourly Range : $85k-$120k Reports to - OEM Engineering Manager, Custom Solutions Direct Reports - N/A Annual Bonus : N/A Remote: Onsite role with remote options available Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE: As an AMR Systems Engineer, you work closely with our Sales, Applications, Service, and Aftermarket teams to deliver business value to our end users, and OEM partners through designing, testing, and implementing AMR solutions. AMR System Engineers design and implement fleets of OTTO (or similar) autonomous mobile robots (AMR) and software at our customer facilities. Collaborate with customers as the primary technical AMR solution expert during the project design phase, leading interactions to ensure successful outcomes during deployment and implementation. In addition, you will deliver training to our staff, integration partners and end-users, and evaluate use cases to establish guidelines, standards, and best practices for how OTTO (or similar) products can be used by the market. Furthermore, the AMR System Engineer is a major contributor in defining our product requirements and is a major influencer of our product roadmap. KEY RESPONSIBILITIES Design detailed solutions of AMR systems (preferably with OTTO by Rockwell Automation products) to meet the customer requirements; this includes workflow design, attachment design, map design, IT strategy, and development/modification of middle layer software logic using Ignition OPC/UA, FT Optix and/or PLC logic design and modification Project planning for the deliverables and work packages you own. Communicate technical details and status to the customer and broader project team. Troubleshoot software and hardware technical issues using internal tools available. Author and execute acceptance test plans for validation of system functionality and performance. Commissioning and integration of AMR systems at client facilities throughout North America; this includes traveling to customer or integration partner facility for on-site deployment and integration with facility side automation equipment and business systems. On-site support at customer sites to capture issues and support system optimization efforts to drive improvements to customer operations Optimize system performance through analysis, simulation, and experimentation. Deliver training to Pacteon staff, integration partners and end-users Author new product requirements based on the lessons learned from your design and commissioning activities. Cross train with controls engineering department to learn how to test and commission palletizer cells. This includes developing a Fanuc robotics programming skillset. Work with the engineering team to improve department tools, processes, and working relationships with other departments. Ability to travel for business up to 50% travel. Travel will come in bursts of 3-6 weeks onsite consecutively for testing and implementation. Requirements: PROFESSIONAL QUALIFICATIONS Education: o Bachelor's Degree in Mechanical, Electrical, or Mechatronics Engineering. o Other technical degrees and/or relevant AMR implementation experience can be substituted Experience: o Experience implementing AMR/AGV systems is required o PLC design and integration experience is preferred o Ability to communicate complex technical solutions with customers and internal teams. o Experience working directly with clients/end-users o Strong understanding of manufacturing use cases, layouts, and automation solutions. o Proficient in AutoCAD software for designing layouts. o Experience with Inductive Automation Ignition OPC/UA software and/or FT Optix o Proficiency in manufacturing execution systems (MES), warehouse execution systems (WES) and related logistics business software. Skills: o Expert with OTTO Motors Fleet Manager software o Demonstrated ability to work with Linux o Train users of automated equipment/software o Author and modify software code (python, C++, or other) o Strong project management skills, with the ability to manage multiple concurrent projects and meet deadlines. BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIe08b2754c5d6-3277
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more Title: Senior SharePoint Migration Specialist (Remote) Duration: 6 months, with the possibility of extending beyond Location: Remote Contractor must be a U.S. Citizen. Security clearance is not required. Description: Goals and Objectives: Plan and execute migrations of on-premises and online SharePoint sites and content to SharePoint Online GCCH, including validation of permissions, metadata and audit readiness. Conduct a comprehensive analysis of the existing SharePoint environment or legacy systems to understand the data, user permissions, content structures, customizations, and workflows that need migration. Create a structured migration plan outlining tasks, timelines, tools, risks, and contingencies. Select and configure the most effective tools for the migration process. These can include third-party tools (e.g., ShareGate, Metalogix, AvePoint) or built-in Microsoft SharePoint migration tools. Perform the migration of data, sites, applications, and workflows from the legacy platform (e.g., SharePoint 2013, 2016, 2019, or non-Microsoft platforms) to the target environment. Identify outdated features (e.g., InfoPath forms, SharePoint Designer workflows) and replace them with modern equivalents, such as Power Automate, Power Apps, and modern SharePoint site features. Prioritize data governance during and after migration, setting policies for permissions, site lifecycle management, and metadata standards. Validate the success of the migration by testing all content, features, and workflows in the target environment. Create thorough documentation of the migration process, including configurations, issues encountered, and resolutions. Conduct training sessions for administrators and users to ensure adoption and understanding of the new SharePoint environment. Proactively identify issues that could disrupt the migration or business operations and implement mitigation strategies to avoid downtime or loss of productivity. Tasks and Responsibilities Develop a detailed inventory of the current environment, identifying key migration requirements, outdated elements, and potential complications (e.g., deprecated features, unsupported file types). Gain a thorough understanding of the organization's content and processes to ensure nothing critical is overlooked during the migration. Ensure the migration process is highly organized to minimize downtime and disruption. Use tools to automate and streamline content transfer, preserve metadata, and ensure data integrity. Enhance efficiency, ensure accuracy, and reduce manual interventions during the migration process. Migrate content with no data loss or corruption. Maintain site customizations, workflows, user access controls, and metadata. Ensure business continuity with minimal downtime during the migration process. Deliver a smooth and efficient migration that maintains the functionality and usability of the platform. Transition legacy workflows and outdated structures to the latest tools and frameworks while aligning with industry best practices. Leverage modern SharePoint capabilities to improve usability, scalability, and maintainability. Standardized permission frameworks and access controls. A clean, well-structured site hierarchy that reduces content sprawl and ensures scalability. Compliance with data retention policies and regulatory requirements (e.g., GDPR, HIPAA). Ensure a secure and well-organized SharePoint environment that aligns with organizational policies. Conduct post-migration checks to ensure all data and configurations were migrated successfully. Validate permissions, workflows, customizations, integrations, and search functionality. Resolve any post-migration issues or performance bottlenecks. Deliver technical documentation detailing the migration process, tools used, and system changes. Conduct handover training sessions for IT staff and stakeholders for ongoing platform management. Contingency plans for potential risks such as incompatible file types, large file transfers, user permissions issues, or integration failures. Risk management strategies documented and communicated to key stakeholders. Key Requirements Contractor must be a U.S. citizen. Security clearance is not required. At least 5-8 years of experience in a SharePoint-related role, with a focus on migrations and modernization. Technical Expertise in SharePoint Environments: Proficiency in SharePoint Online, SharePoint 2013/2016/2019, and strong knowledge of modern SharePoint capabilities. Experience with SharePoint architecture, site structures, content types, document libraries, and user permissions. Migration Expertise: Demonstrated ability to plan and execute migrations from legacy systems (e.g., SharePoint Server 2013/2016) to SharePoint Online with minimal disruption. Proficiency in using third-party migration tools such as ShareGate, Metalogix, or AvePoint. Content and Workflow Modernization: Experience evaluating and replacing legacy workflows (e.g., SharePoint Designer, InfoPath) with modern tools like Power Automate and Power Apps. Data Governance and Compliance: Strong understanding of SharePoint governance policies, including site lifecycle management, permissions structures, and metadata standards. Knowledge of industry compliance requirements (e.g., GDPR, HIPAA) and their impact on SharePoint migrations. Project Planning and Execution: Proven ability to create detailed migration plans, including timelines, risk assessments, testing structures, and communication plans. Expertise in managing complex migrations for medium -to-large-scale organizations. Troubleshooting and Problem Solving: Ability to identify and resolve migration challenges, such as compatibility issues, large file transfers, or permission conflicts. Testing and Validation: Experience conducting pre- and post-migration testing, including functionality validation of site customizations, content integrity, and user-access controls. Communication and Stakeholder Engagement: Strong interpersonal and written communication skills to collaborate with IT teams, technical staff, and non-technical stakeholders. Proven ability to gather and translate business requirements into actionable migration strategies. Documentation Skills: Ability to create comprehensive documentation for migration processes, tools, configurations, and post-migration workflows. Preferred Qualifications Certifications: Microsoft Certified: SharePoint Associate Administrator or Microsoft Certified: Power Platform Fundamentals. 'TIL or similar certification for IT process and service management. Experience with Related Technologies: Familiarity with Microsoft 365 ecosystem tools, such as Microsoft Teams, OneDrive, and integrating them with SharePoint. Working knowledge of Power Bl for creating reports and dashboards from migrated content. Advanced Technical Skills: Advanced scripting skills with PowerShell for automation and migration process optimization. Experience configuring and using Microsoft Migration Manager for SharePoint. Enterprise-Scale Projects: Experience managing migrations for organizations with 1000 users, handling multi-terabyte file storage migrations. Integration Experience: Experience integrating SharePoint with external systems or third-party applications using APIs and connectors. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. HIPAA, GDPR, SharePoint Online, SharePoint 2013/2016/2019, Microsoft 365 ecosystem tools
04/02/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more Title: Senior SharePoint Migration Specialist (Remote) Duration: 6 months, with the possibility of extending beyond Location: Remote Contractor must be a U.S. Citizen. Security clearance is not required. Description: Goals and Objectives: Plan and execute migrations of on-premises and online SharePoint sites and content to SharePoint Online GCCH, including validation of permissions, metadata and audit readiness. Conduct a comprehensive analysis of the existing SharePoint environment or legacy systems to understand the data, user permissions, content structures, customizations, and workflows that need migration. Create a structured migration plan outlining tasks, timelines, tools, risks, and contingencies. Select and configure the most effective tools for the migration process. These can include third-party tools (e.g., ShareGate, Metalogix, AvePoint) or built-in Microsoft SharePoint migration tools. Perform the migration of data, sites, applications, and workflows from the legacy platform (e.g., SharePoint 2013, 2016, 2019, or non-Microsoft platforms) to the target environment. Identify outdated features (e.g., InfoPath forms, SharePoint Designer workflows) and replace them with modern equivalents, such as Power Automate, Power Apps, and modern SharePoint site features. Prioritize data governance during and after migration, setting policies for permissions, site lifecycle management, and metadata standards. Validate the success of the migration by testing all content, features, and workflows in the target environment. Create thorough documentation of the migration process, including configurations, issues encountered, and resolutions. Conduct training sessions for administrators and users to ensure adoption and understanding of the new SharePoint environment. Proactively identify issues that could disrupt the migration or business operations and implement mitigation strategies to avoid downtime or loss of productivity. Tasks and Responsibilities Develop a detailed inventory of the current environment, identifying key migration requirements, outdated elements, and potential complications (e.g., deprecated features, unsupported file types). Gain a thorough understanding of the organization's content and processes to ensure nothing critical is overlooked during the migration. Ensure the migration process is highly organized to minimize downtime and disruption. Use tools to automate and streamline content transfer, preserve metadata, and ensure data integrity. Enhance efficiency, ensure accuracy, and reduce manual interventions during the migration process. Migrate content with no data loss or corruption. Maintain site customizations, workflows, user access controls, and metadata. Ensure business continuity with minimal downtime during the migration process. Deliver a smooth and efficient migration that maintains the functionality and usability of the platform. Transition legacy workflows and outdated structures to the latest tools and frameworks while aligning with industry best practices. Leverage modern SharePoint capabilities to improve usability, scalability, and maintainability. Standardized permission frameworks and access controls. A clean, well-structured site hierarchy that reduces content sprawl and ensures scalability. Compliance with data retention policies and regulatory requirements (e.g., GDPR, HIPAA). Ensure a secure and well-organized SharePoint environment that aligns with organizational policies. Conduct post-migration checks to ensure all data and configurations were migrated successfully. Validate permissions, workflows, customizations, integrations, and search functionality. Resolve any post-migration issues or performance bottlenecks. Deliver technical documentation detailing the migration process, tools used, and system changes. Conduct handover training sessions for IT staff and stakeholders for ongoing platform management. Contingency plans for potential risks such as incompatible file types, large file transfers, user permissions issues, or integration failures. Risk management strategies documented and communicated to key stakeholders. Key Requirements Contractor must be a U.S. citizen. Security clearance is not required. At least 5-8 years of experience in a SharePoint-related role, with a focus on migrations and modernization. Technical Expertise in SharePoint Environments: Proficiency in SharePoint Online, SharePoint 2013/2016/2019, and strong knowledge of modern SharePoint capabilities. Experience with SharePoint architecture, site structures, content types, document libraries, and user permissions. Migration Expertise: Demonstrated ability to plan and execute migrations from legacy systems (e.g., SharePoint Server 2013/2016) to SharePoint Online with minimal disruption. Proficiency in using third-party migration tools such as ShareGate, Metalogix, or AvePoint. Content and Workflow Modernization: Experience evaluating and replacing legacy workflows (e.g., SharePoint Designer, InfoPath) with modern tools like Power Automate and Power Apps. Data Governance and Compliance: Strong understanding of SharePoint governance policies, including site lifecycle management, permissions structures, and metadata standards. Knowledge of industry compliance requirements (e.g., GDPR, HIPAA) and their impact on SharePoint migrations. Project Planning and Execution: Proven ability to create detailed migration plans, including timelines, risk assessments, testing structures, and communication plans. Expertise in managing complex migrations for medium -to-large-scale organizations. Troubleshooting and Problem Solving: Ability to identify and resolve migration challenges, such as compatibility issues, large file transfers, or permission conflicts. Testing and Validation: Experience conducting pre- and post-migration testing, including functionality validation of site customizations, content integrity, and user-access controls. Communication and Stakeholder Engagement: Strong interpersonal and written communication skills to collaborate with IT teams, technical staff, and non-technical stakeholders. Proven ability to gather and translate business requirements into actionable migration strategies. Documentation Skills: Ability to create comprehensive documentation for migration processes, tools, configurations, and post-migration workflows. Preferred Qualifications Certifications: Microsoft Certified: SharePoint Associate Administrator or Microsoft Certified: Power Platform Fundamentals. 'TIL or similar certification for IT process and service management. Experience with Related Technologies: Familiarity with Microsoft 365 ecosystem tools, such as Microsoft Teams, OneDrive, and integrating them with SharePoint. Working knowledge of Power Bl for creating reports and dashboards from migrated content. Advanced Technical Skills: Advanced scripting skills with PowerShell for automation and migration process optimization. Experience configuring and using Microsoft Migration Manager for SharePoint. Enterprise-Scale Projects: Experience managing migrations for organizations with 1000 users, handling multi-terabyte file storage migrations. Integration Experience: Experience integrating SharePoint with external systems or third-party applications using APIs and connectors. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. HIPAA, GDPR, SharePoint Online, SharePoint 2013/2016/2019, Microsoft 365 ecosystem tools
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at Title: Network Engineer (Remote) Duration: 6 months (with the possibility to extend beyond) Location: Remote Contractor must be a U.S. citizen. Security clearance is not required. Description: Background: This team is tasked with identifying the client's Field Programs currently hosted in a commercial environment and assisting those Field Programs in migration to a government-certified high-security environment. This initiative ensures compliance with federal security requirements while maintaining accessibility and uptime for critical applications and data. Therefore, US Citizenship is required. Goals and Objectives: Provide additional hands-on support Provide relief for current team members Provide additional skills to help the team meet objectives Scope of work 1 x full-time temporary advanced-level Network Engineer (Engineer). The Engineer will report directly to the Networking Manager. Due to the nature of this program's work, the Engineer will be expected to participate in the field program cut-over weekends. Cutovers will not be scheduled during active business hours to ensure business continuity; therefore, they must be done after regular business hours. These events will be scheduled well in advance and shown as a critical milestone in the project schedule. Accommodation will be made to flex time back to the Engineer after the cutover weekend is achieved. Deliverables Network Design Documentation Network architecture diagrams Topology diagrams (e.g., physical and logical topologies) IP address schemes and subnet plans Device configurations and hardware/software requirements VLAN design and segmentation plans Configuration and Deployment Configured network devices (e.g., routers, switches, firewalls, wireless access points) Installation and deployment of network infrastructure Dynamic routing configurations (e.g., OSPF, BGP) Configuration of VPNs, firewalls, and other security policies High-availability solutions (e.g., load balancers, failover systems) Network Performance Reports Analysis of bandwidth usage Latency and throughput reports Quality of Service (QoS) metrics Troubleshooting reports for performance bottlenecks Security Implementation Firewall configurations and access control policies Intrusion detection/prevention systems (IDS/IPS) rules Network segmentation for security purposes Vulnerability and risk assessment documentation Network Monitoring and Maintenance Tools Implementation of monitoring tools (e.g., Nagios, SolarWinds, Cisco DNA Center) Alerts, dashboards, and monitoring configuration Scheduled maintenance plans and procedures System health checks and optimization Incident Response and Troubleshooting Root cause analysis (RCA) reports for network outages or issues Troubleshooting documentation for recurring problems Resolution of security incidents and vulnerabilities Network Upgrade and Scalability Plans Documentation on network infrastructure upgrades and changes Strategies for scalability (adding bandwidth, devices, or capacity) Firmware and hardware upgrade plans Compliance and Audit Documentation Network compliance checklists for standards like GDPR, HIPAA, or PCI-DSS Audit reports, including risk assessments and evidence of compliance Security baseline documentation and ongoing compliance tracking Training and Knowledge Transfer Materials Documentation or guides for using the network environment Knowledge transfer materials for other engineers or nontechnical teams Network operations runbooks and troubleshooting guides Disaster Recovery and Backup Plans Network recovery plans for outages or disasters Backup configurations and redundancy documentation Business continuity plans as applied to the network infrastructure Automation Scripts Network automation scripts using tools like Python, Ansible, or Terraform Templates for repetitive configuration tasks Automated monitoring or incident-response workflows Vendor and Asset Management Inventory logs of network hardware and software Vendor comparison and procurement recommendations Warranty and support contract records About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Nagios, SolarWinds, Cisco DNA Center, BGP, OSPF, VLAN design
04/02/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Vijay Raj Jayachandran at Title: Network Engineer (Remote) Duration: 6 months (with the possibility to extend beyond) Location: Remote Contractor must be a U.S. citizen. Security clearance is not required. Description: Background: This team is tasked with identifying the client's Field Programs currently hosted in a commercial environment and assisting those Field Programs in migration to a government-certified high-security environment. This initiative ensures compliance with federal security requirements while maintaining accessibility and uptime for critical applications and data. Therefore, US Citizenship is required. Goals and Objectives: Provide additional hands-on support Provide relief for current team members Provide additional skills to help the team meet objectives Scope of work 1 x full-time temporary advanced-level Network Engineer (Engineer). The Engineer will report directly to the Networking Manager. Due to the nature of this program's work, the Engineer will be expected to participate in the field program cut-over weekends. Cutovers will not be scheduled during active business hours to ensure business continuity; therefore, they must be done after regular business hours. These events will be scheduled well in advance and shown as a critical milestone in the project schedule. Accommodation will be made to flex time back to the Engineer after the cutover weekend is achieved. Deliverables Network Design Documentation Network architecture diagrams Topology diagrams (e.g., physical and logical topologies) IP address schemes and subnet plans Device configurations and hardware/software requirements VLAN design and segmentation plans Configuration and Deployment Configured network devices (e.g., routers, switches, firewalls, wireless access points) Installation and deployment of network infrastructure Dynamic routing configurations (e.g., OSPF, BGP) Configuration of VPNs, firewalls, and other security policies High-availability solutions (e.g., load balancers, failover systems) Network Performance Reports Analysis of bandwidth usage Latency and throughput reports Quality of Service (QoS) metrics Troubleshooting reports for performance bottlenecks Security Implementation Firewall configurations and access control policies Intrusion detection/prevention systems (IDS/IPS) rules Network segmentation for security purposes Vulnerability and risk assessment documentation Network Monitoring and Maintenance Tools Implementation of monitoring tools (e.g., Nagios, SolarWinds, Cisco DNA Center) Alerts, dashboards, and monitoring configuration Scheduled maintenance plans and procedures System health checks and optimization Incident Response and Troubleshooting Root cause analysis (RCA) reports for network outages or issues Troubleshooting documentation for recurring problems Resolution of security incidents and vulnerabilities Network Upgrade and Scalability Plans Documentation on network infrastructure upgrades and changes Strategies for scalability (adding bandwidth, devices, or capacity) Firmware and hardware upgrade plans Compliance and Audit Documentation Network compliance checklists for standards like GDPR, HIPAA, or PCI-DSS Audit reports, including risk assessments and evidence of compliance Security baseline documentation and ongoing compliance tracking Training and Knowledge Transfer Materials Documentation or guides for using the network environment Knowledge transfer materials for other engineers or nontechnical teams Network operations runbooks and troubleshooting guides Disaster Recovery and Backup Plans Network recovery plans for outages or disasters Backup configurations and redundancy documentation Business continuity plans as applied to the network infrastructure Automation Scripts Network automation scripts using tools like Python, Ansible, or Terraform Templates for repetitive configuration tasks Automated monitoring or incident-response workflows Vendor and Asset Management Inventory logs of network hardware and software Vendor comparison and procurement recommendations Warranty and support contract records About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Nagios, SolarWinds, Cisco DNA Center, BGP, OSPF, VLAN design
Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
04/02/2026
Full time
Staff Data Scientist Location: Beachwood, OH Shift: Monday - Friday 8am - 5pm (Onsite 4 days a week) (Possible remote for the right candidate) Position Summary: The Staff Data Scientist will be a key role in the Data Science and Analytics team tasked with providing technical leadership for the establishment of enterprise wide capabilities in data science, AI and predictive analytics. The Staff Data Scientist will typically work on 3-5 large projects concurrently that have organization-wide impact. In addition to these projects, the Staff Data Scientist will provide technical consultation, advice and training on all major on-going Data Science and Analytics projects. When required, the Staff Data Scientist will also act as a project manager where vendors, suppliers and consultants are engaged on key strategic and emerging technology initiatives. Major Responsibilities: Identifying High Value Analytics & AI Opportunities Partner with business leaders to identify opportunities where predictive analytics, machine learning, or generative AI can improve productivity, reduce cost, or unlock new capabilities. Develop clear business cases and ROI models to prioritize initiatives and communicate value to senior leadership. Lead Data Science Projects Translate complex business requirements into robust, scalable technical solutions. Select and implement appropriate modeling techniques, including classical ML, deep learning, generative AI, and reinforcement learning where applicable. Oversee the full model lifecycle: data exploration, feature engineering, model development, evaluation, deployment, monitoring, and continuous improvement. Ensure solutions are production ready, maintainable, and aligned with MLOps best practices. Drive organization wide adoption of models and AI systems through clear communication, documentation, and stakeholder engagement. Technical Guidance & Thought Leadership Provide expert consultation on ML algorithms, model tuning, experimentation frameworks, and cloud native data engineering patterns. Mentor data scientists, ML engineers and AI engineers; support skill development in areas such as forecasting, ML modeling, generative AI, vector databases, and modern ETL/ELT workflows. Contribute to the development of internal standards, reusable components, and best practice guidelines. Project Management Develop and maintain project plans, milestones, and communication strategies for strategic initiatives. Facilitate regular updates with stakeholders, executives, and cross functional partners. Coordinate with vendors, consultants, and technology partners when external expertise is required Lead technology change in Data Science, Analytics and AI Evaluate emerging technologies including generative AI platforms, MLOps tools, cloud services, and data engineering frameworks to determine applicability and business value. Recommend and influence adoption of modern, flexible, and scalable technologies that support a unified enterprise data and AI platform. Drive experimentation and prototyping to accelerate innovation and reduce time to value. Qualifications: Master's Degree required; preferred concentrations in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. PhD preferred in Engineering, Operations Research, Statistics, Applied Math, Computer Science, Data Science or related quantitative field. 7+ years of experience along with a PhD in a related field OR 10+ years of experience along with a Master's degree in a related field required. Advanced experience developing and deploying machine learning models using Python and modern ML frameworks (e.g., Scikitlearn, PyTorch, TensorFlow). Strong applied expertise across core ML techniques, including regression, tree based models, clustering, deep learning, and NLP. Familiarity with generative AI and LLMs, including prompt engineering, finetuning, embeddings, and vector databases. Solid understanding of MLOps practices, including CI/CD for ML, automated training pipelines, model versioning, monitoring, and model governance. Hands on experience with cloud based ML platforms (AWS, Azure, or GCP) and containerization/orchestration tools such as Docker and Kubernetes. Working knowledge of modern data ecosystems (Snowflake, Redshift) and the ability to collaborate effectively with data engineering teams when needed. Advanced skill in statistical modeling, SQL, and database concepts required. Demonstrated experience leading small technical teams or pods, providing mentorship and technical direction. Familiarity with Logistics industry is preferred. Regular, predictable, full attendance is an essential function of the job Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Information Technology Job Family: Analytics & Intelligence Address: 3000 Auburn Dr Primary Location: US-OH-Beachwood Employer: Penske Logistics LLC Req ID:
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Overview: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation, while managing service levels for some of Mastercard's most critical security services." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
04/02/2026
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, BizOps Overview: The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE) The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. Are you a born problem solver who loves to figure out how something works? Do you have a desire to channel work through CI/CD and promote consistency/efficiency? Do you have a low tolerance for manual work and look to automate everything you can? We accomplish this transformation through supporting daily operations with a hyper focus on triage and then root cause by understanding the business impact of our products. The goal of every biz ops team is to shift left to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience, and increase the overall value of supported applications. Biz Ops teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. A biz ops focus is also on streamlining and standardizing traditional application specific support activities and centralizing points of interaction for both internal and external partners by communicating effectively with all key stakeholders. Ultimately, the role of biz ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications. Responsibilities • Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement. • Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns • Support services before they go live through activities such as operational design consulting, capacity planning and launch reviews. • Maintain services once they are live by measuring and monitoring availability, latency and overall system health. • Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity. • Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. • Practice sustainable incident response and blameless postmortems. • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover • Work with a global team spread across tech hubs in multiple geographies and time zones • Share knowledge and mentor junior resources Qualifications • Bachelor degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context, REQUIRED. • Experience working through others to solve complex business problems and effect change. • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. • Ability to challenge current practices to promote efficiencies and deliver positive results. • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. • Interest in designing, analyzing and troubleshooting large-scale distributed systems. •Strong project management skills and success in managing large-scale cross-functional teams • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must. We are seeking leaders with an appetite for change and who can push the boundaries of what can be completed through automation, while managing service levels for some of Mastercard's most critical security services." Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges O'Fallon, Missouri: $122,000 - $207,000 USD
Locations : Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) () is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values () for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. Agile mindset with a focus on delivering business value through modern AI platforms. Willingness to travel to work with clients and BCG teams as needed. Gen AI fluency (e.g., proven usage of GenAI such as ChatGPT, Claude) and validation of response. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications . click apply for full job details
04/02/2026
Full time
Locations : Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) () is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values () for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. Agile mindset with a focus on delivering business value through modern AI platforms. Willingness to travel to work with clients and BCG teams as needed. Gen AI fluency (e.g., proven usage of GenAI such as ChatGPT, Claude) and validation of response. Additional info What We Offer: At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications . click apply for full job details
About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible . Learn more at and on LinkedIn and Twitter (X) . Lead PM, Project/Program Management (Eng) Organization: Analog Garage, Analog Devices, Inc. Location: Boston, MA Expected Travel: 10-20% of time Role Overview The Analog Garage Operations and Program Management team is seeking an experienced Technical Program Manager to lead the planning and execution of advanced research and development initiatives within our innovation portfolio. The ideal candidate will have a strong track record of managing complex hardware and software development programs, with a focus on driving operational efficiency and continuous process improvement. This role will manage a diverse portfolio of R&D and technology programs that span systems, software, AI/ML, and other cross-disciplinary components. Projects cut across multiple market segments-including energy, healthcare, and robotics-and involve collaboration with stakeholders across various ADI teams, spanning a range of product applications and form factors. The Program Manager will operate with a high degree of independence, leading programs end-to-end while navigating complexity and ambiguity. Success in this role requires a strategic mindset, the ability to influence without authority, and strong collaboration skills to engage effectively with stakeholders ranging from senior leadership to individual contributors and support functions. Key Responsibilities Lead and independently manage a portfolio of early-stage R&D and innovation programs spanning hardware, software, AI/ML, and cross-disciplinary systems within the Analog Garage and broader Emerging Business & Innovation (EB&I) portfolio Navigate ambiguity with confidence, helping teams define problem spaces, clarify objectives , structure milestones, and adapt plans as programs evolve through iterative learning and pivots Partner with sponsors, technical leads, cross-functional teams, and external collaborators to drive alignment, manage dependencies, and remove roadblocks across diverse stakeholders Develop and maintain detailed project plans, schedules, and budgets, ensuring alignment with strategic priorities, technical feasibility, and stakeholder expectations Proactively identify , assess, and mitigate risks; manage changes effectively while guiding teams through uncertainty with clarity and focus Communicate program status, risks, and outcomes through concise, executive-level updates, translating technical and operational details into clear, actionable insights for leadership Foster high-performing teams by creating structure, maintaining momentum, and reinforcing accountability in fast-paced, dynamic environments Drive continuous improvement of program management processes tailored to the needs of early-stage innovation and R&D programs Support operational execution as needed (e.g., contract facilitation, IT/security assessments) to ensure programs progress smoothly and efficiently Enable strategic initiatives by translating technical and operational inputs into actionable plans that advance the organization's innovation roadmap Qualifications & Experience Bachelor's or Master's degree in a technical field (e.g., engineering, computer science, or related discipline) 7+ years of experience in program management leading complex technology programs across full development lifecycles (Agile and hybrid models) Demonstrated experience leading early-stage innovation, advanced R&D, or venture-style programs within complex technology organizations Strong enterprise-level systems thinking with the ability to orchestrate cross-functional programs spanning hardware, software, AI, and business strategy Proven success operating in ambiguous, fast-evolving environments requiring rapid iteration, pivoting, and milestone redefinition Demonstrated ability to lead and influence cross-functional, globally distributed teams and external partners Experience with program management and collaboration tools such as JIRA, Confluence, MS Project, Smartsheet, and GitHub, with familiarity in Agile and hybrid methodologies Excellent communication skills with the ability to distill complex concepts into clear, actionable insights For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Job Req Type: Experienced Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $131,285 to $190,108. Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors. This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
04/01/2026
About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible . Learn more at and on LinkedIn and Twitter (X) . Lead PM, Project/Program Management (Eng) Organization: Analog Garage, Analog Devices, Inc. Location: Boston, MA Expected Travel: 10-20% of time Role Overview The Analog Garage Operations and Program Management team is seeking an experienced Technical Program Manager to lead the planning and execution of advanced research and development initiatives within our innovation portfolio. The ideal candidate will have a strong track record of managing complex hardware and software development programs, with a focus on driving operational efficiency and continuous process improvement. This role will manage a diverse portfolio of R&D and technology programs that span systems, software, AI/ML, and other cross-disciplinary components. Projects cut across multiple market segments-including energy, healthcare, and robotics-and involve collaboration with stakeholders across various ADI teams, spanning a range of product applications and form factors. The Program Manager will operate with a high degree of independence, leading programs end-to-end while navigating complexity and ambiguity. Success in this role requires a strategic mindset, the ability to influence without authority, and strong collaboration skills to engage effectively with stakeholders ranging from senior leadership to individual contributors and support functions. Key Responsibilities Lead and independently manage a portfolio of early-stage R&D and innovation programs spanning hardware, software, AI/ML, and cross-disciplinary systems within the Analog Garage and broader Emerging Business & Innovation (EB&I) portfolio Navigate ambiguity with confidence, helping teams define problem spaces, clarify objectives , structure milestones, and adapt plans as programs evolve through iterative learning and pivots Partner with sponsors, technical leads, cross-functional teams, and external collaborators to drive alignment, manage dependencies, and remove roadblocks across diverse stakeholders Develop and maintain detailed project plans, schedules, and budgets, ensuring alignment with strategic priorities, technical feasibility, and stakeholder expectations Proactively identify , assess, and mitigate risks; manage changes effectively while guiding teams through uncertainty with clarity and focus Communicate program status, risks, and outcomes through concise, executive-level updates, translating technical and operational details into clear, actionable insights for leadership Foster high-performing teams by creating structure, maintaining momentum, and reinforcing accountability in fast-paced, dynamic environments Drive continuous improvement of program management processes tailored to the needs of early-stage innovation and R&D programs Support operational execution as needed (e.g., contract facilitation, IT/security assessments) to ensure programs progress smoothly and efficiently Enable strategic initiatives by translating technical and operational inputs into actionable plans that advance the organization's innovation roadmap Qualifications & Experience Bachelor's or Master's degree in a technical field (e.g., engineering, computer science, or related discipline) 7+ years of experience in program management leading complex technology programs across full development lifecycles (Agile and hybrid models) Demonstrated experience leading early-stage innovation, advanced R&D, or venture-style programs within complex technology organizations Strong enterprise-level systems thinking with the ability to orchestrate cross-functional programs spanning hardware, software, AI, and business strategy Proven success operating in ambiguous, fast-evolving environments requiring rapid iteration, pivoting, and milestone redefinition Demonstrated ability to lead and influence cross-functional, globally distributed teams and external partners Experience with program management and collaboration tools such as JIRA, Confluence, MS Project, Smartsheet, and GitHub, with familiarity in Agile and hybrid methodologies Excellent communication skills with the ability to distill complex concepts into clear, actionable insights For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position - except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) - may have to go through an export licensing review process. Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group. EEO is the Law: Notice of Applicant Rights Under the Law . Job Req Type: Experienced Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $131,285 to $190,108. Actual wage offered may vary depending on work location , experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors. This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits.
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
04/01/2026
Full time
Locations: Atlanta Austin Boston Brooklyn Chicago Dallas Denver Detroit Durham Houston Miami Minneapolis Nashville New York Philadelphia Pittsburgh Summit Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Lead IT Architects - AI Platforms at BCG Platinion are: Collaborative. They are interdisciplinary team players who build strong working relationships across engineering, data, product, and client teams to drive alignment and delivery. Systems thinkers. They design robust AI platform and agentic system architectures that address complex business problems while balancing scalability, performance, and maintainability. Technical leaders. They bring strong AI and platform engineering expertise to guide architectural decisions and shape high-quality technical solutions. Comfortable with ambiguity. They operate effectively when requirements are evolving, helping teams navigate uncertainty and converge on pragmatic architectural choices. Change drivers. They support organizations in adopting new AI platforms, processes, and ways of working, helping teams transition solutions from concept to production. Agile practitioners. They apply agile and iterative delivery approaches to guide teams through complex technical challenges and evolving solution designs. Innovative. They apply modern AI platform and agentic design patterns to enable the next generation of AI-enabled products and capabilities. Practitioner-architects. They combine hands-on technical experience with architectural thinking, contributing directly where needed while guiding broader solution design. Trusted partners. They work closely with senior client stakeholders and internal leaders to translate business needs into scalable AI platform architectures that align with enterprise technology strategies. You're Good At: We are seeking a Lead AI Platform Architect to design and guide the implementation of intelligent, agentic AI platforms. This role bridges platform architecture and hands-on technical leadership, ideal for someone who can design end-to-end AI platform solutions while remaining close to implementation through prototyping and architectural validation. You will work across AI, data, product, and engineering teams to define and deliver scalable AI architectures that integrate large language models (LLMs), data pipelines, and enterprise systems. AI Architecture & Solution Design Design system architectures for AI and LLM-based solutions, balancing scalability, performance, modularity, and operational complexity. Evaluate emerging Ai frameworks and tooling (e.g., LangChain, LlamaIndez, LangGraph, Strands, Google ADK, Semantic Kernel, etc.) and recommend fit-for-purpose usage. Design agentic AI solutions to enable intelligent workflow automation, including task decomposition, memory usage, and orchestration patterns. Define AI integration patterns such as RAG for context management, model orchestration, prompt workflows, and enterprise system connectivity. Contribute to architectural standards and design principles for model lifecycle management, data lineage, and responsible AI practices. Support architecture decisions for hybrid pipelines (batch training, real-time inference) with consideration for cost, latency, and operational risk. Prototyping & Validation Develop proof-of-concepts and architectural prototypes to validate AI platform designs, RAG flows, and agent orchestration patterns. Support implementation of agentic workflows using modern orchestration and automation platforms in collaboration with engineering teams. Implementation Management and Support Support teams and clients as AI platforms transition from prototype to production environments. Contribute to system performance, observability, and governance approaches as solutions scale. Help define development standards for versioning, testing, deployment, and monitoring of AI services and models (LLMOps). Communication and Collaboration Translate complex AI platform concepts into clear narratives for both technical and non-technical stakeholders. Deliver structured presentations, lead technical discussions, and support client decision-making. Collaborate closely with product managers, data scientists, and engineers to align architecture with business objectives. Facilitate technical working sessions and design workshops, providing architectural guidance and hands-on mentorship. Provide direction and constructive feedback on key technical work items across teams. Team Management Support and guide junior team members by helping structure their work and technical approach. Mentor junior architects and technology consultants through ongoing feedback and development conversations. Provide quality assurance by reviewing outputs for technical correctness, clarity, and architectural alignment. Contribute to a positive team environment and model BCG's culture and values. Innovation and Growth Stay current on emerging techniques in agentic AI, RAG architectures, retrieval strategies, and AI platform patterns. Contribute ideas that improve AI platform architectures, delivery approaches, and client outcomes. Develop depth as a go-to expert in AI platform and agentic system design within project teams. Continuously build skills and technical breadth to increase impact over time. Support business development through technical input, architecture sections of proposals, and solution shaping. Build strong working relationships with client counterparts and internal stakeholders. What You'll Bring Bachelor's degree in information technology, computer science, engineering, or a related field (Master's degree is a plus). 6+ years of experience in software engineering, data engineering, or AI systems with experience in architecture or technical leadership roles. Strong foundation in software architecture and distributed systems. Experience designing AI/ML or LLM-based systems in production or near-production environments. Proficiency in one or more programming languages (e.g., Python, Javascript, TypeScript) is nice to have. Experience using modern AI-assisted coding and development tools (e.g., Cursor, Claude Code, Replit, Lovable) to accelerate prototyping experimentation, and implementation of AI platform solutions. Familiarity with modern AI agentic frameworks (LangChain, LangGraph, Semantic Kernel, AutoGen, LlamaIndex, etc.). Working knowledge of agentic AI concepts including RAG, multi-agent orchestration, memory patterns, vector databases, and function-calling. Understanding of Cloud architecture, data platforms, and API-based system integration, with depth in at least one hyperscaler (AWS, Azure, or GCP). Experience of deploying AI solutions on cloud AI platforms and services Integration of AI workflow with enterprise systems and data sources Exposure to containerization and orchestration technologies (Docker, Kubernetes) Experience with AI developer tools and productivity accelerators is a plus. Familiarity with vector databases and retrieval patterns; exposure to Pinecone, Qdrant, Aure Search, or similar is beneficial. Strong analytical thinking, problem-solving skills, and attention to engineering quality. Ability to explain technical concepts clearly to senior technical and non-technical stakeholders. Consulting mindset with comfort operating in ambiguous, fast-paced environments. . click apply for full job details
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: In today's rapidly evolving financial landscape, innovative solutions are essential to address complex challenges. The Vice President, Solution Architect thrives in a hands-on role focused on system design and architecture, leading by example to design, implement, and manage highly available, scalable integrations across marketing and related platforms. This role also entails continuous discovery, exploration, and rapid learning of SaaS platforms and solutions. Success in this position requires deep expertise in solution architecture-developing microservices and integrated solutions utilizing AI tools-and integrating internal and external SaaS AI capabilities. The ideal candidate will demonstrate strong leadership, influence multiple teams, and adapt quickly to ever-changing technologies. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Essential Responsibilities: Collaborate with business and IT teams to understand requirements, ensure solutions adhere to standards, and deliver on schedule. Partner with multiple IT teams to develop high-availability, high-performance solutions that comply with organizational security and standards. Oversee the build and ongoing management of Marketing and Martech applications. Communicate regularly with business and technology leaders, providing status updates, dashboards, and solution reviews. Manage diverse IT technologies and priorities across multiple teams using Agile methodologies. Maintain comprehensive process and documentation standards, including design documentation, coding, testing, and code reviews. Implement proactive monitoring to minimize or prevent application impact. Provide 24x7 on-call escalation support as needed. Identify opportunities for automation, system improvements, and simplifications in engineering solutions. Maintain a passion for knowledge, continuously learning emerging technologies including AI/ML/Gen AI. Leverage GenAI tools to enhance deliverables and efficiency as required. Evaluate SaaS platforms' AI capabilities and drive integration strategies using experience, Synchrony standards and industry best practices. Influence Agile development teams throughout all phases of the scaled Agile lifecycle. Lead Continuous Integration and Continuous Delivery (CI/CD) strategies leveraging, Bitbucket, CloudBees, Jenkins, and uDeploy tools. Collaborate with train and Agile team leaders to ensure delivery at every Program Increment. Mentor and guide team members at all levels, influencing upward, downward, and laterally. Ensure compliance with Synchrony's architecture, security, and technology standards. Contribute to defining and maintaining future-state technology architecture and application modernization roadmaps. Define and enforce Non-Functional Requirements, including performance, security, reliability, scalability, usability, maintainability, and portability. Analyze production issues, troubleshoot effectively, identify root causes, and implement solutions. Stay current on emerging technologies, open-source projects, and programming languages. Work with third-party vendors to develop or integrate software into company products. Coach and mentor engineering leads to enhance their technical expertise and leadership abilities. Perform additional duties and special projects as assigned. Qualifications/Requirements: Bachelor's Degree with 8+ years of system engineering experience, or High School Diploma/GED with 12+ years of skilled system engineering experience. Excellent verbal and written communication, analytical, problem-solving, and collaboration skills. Minimum 5 years designing scalable applications. At least 3 years of leadership experience managing teams. Minimum 3 years working with Marketing solutions and SaaS platforms across Martech and AdTech. Proven experience integrating AI tools, building AI-driven solutions, and using AI tools. 4+ years managing high-availability technology solutions, including APIs across Java and other platforms, utilizing monitoring tools and dashboards. At least 2 years specializing with Martech/AdTech platforms. Strong critical thinking, creativity, and problem-solving capabilities. Ability to communicate complex technical concepts clearly to business and client stakeholders. Ability and flexibility to travel for business as required Desired Characteristics: Experience with Java, Oracle, Apache, and other application servers across Linux, Unix, Windows, PCF, and AWS environments. Strong initiative, motivation, and communication skills. Familiarity with DAM, Preference and Consent management, CDP, Email, and SMS activation platforms is a significant plus. Expertise in continuous integration and delivery environments. Proficient with monitoring tools such as New Relic and Splunk for production support. Knowledge of JSON, REST, and GraphQL-based web services. Experience with financial or banking applications support and development preferred. Excellent interpersonal skills to influence clients, teams, management, and external stakeholders. Strong written and oral communication, analytical, and problem-solving skills. Relevant certifications in architecture, cloud platforms, or Agile methodologies are advantageous but not mandatory. Grade/Level: 12 The salary range for this position is 135 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Description: Base Hourly Range : $85k-$120k Reports to - OEM Engineering Manager, Custom Solutions Direct Reports - N/A Annual Bonus : N/A Remote: Onsite role with remote options available Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE: As an AMR Systems Engineer, you work closely with our Sales, Applications, Service, and Aftermarket teams to deliver business value to our end users, and OEM partners through designing, testing, and implementing AMR solutions. AMR System Engineers design and implement fleets of OTTO (or similar) autonomous mobile robots (AMR) and software at our customer facilities. Collaborate with customers as the primary technical AMR solution expert during the project design phase, leading interactions to ensure successful outcomes during deployment and implementation. In addition, you will deliver training to our staff, integration partners and end-users, and evaluate use cases to establish guidelines, standards, and best practices for how OTTO (or similar) products can be used by the market. Furthermore, the AMR System Engineer is a major contributor in defining our product requirements and is a major influencer of our product roadmap. KEY RESPONSIBILITIES Design detailed solutions of AMR systems (preferably with OTTO by Rockwell Automation products) to meet the customer requirements; this includes workflow design, attachment design, map design, IT strategy, and development/modification of middle layer software logic using Ignition OPC/UA, FT Optix and/or PLC logic design and modification Project planning for the deliverables and work packages you own. Communicate technical details and status to the customer and broader project team. Troubleshoot software and hardware technical issues using internal tools available. Author and execute acceptance test plans for validation of system functionality and performance. Commissioning and integration of AMR systems at client facilities throughout North America; this includes traveling to customer or integration partner facility for on-site deployment and integration with facility side automation equipment and business systems. On-site support at customer sites to capture issues and support system optimization efforts to drive improvements to customer operations Optimize system performance through analysis, simulation, and experimentation. Deliver training to Pacteon staff, integration partners and end-users Author new product requirements based on the lessons learned from your design and commissioning activities. Cross train with controls engineering department to learn how to test and commission palletizer cells. This includes developing a Fanuc robotics programming skillset. Work with the engineering team to improve department tools, processes, and working relationships with other departments. Ability to travel for business up to 50% travel. Travel will come in bursts of 3-6 weeks onsite consecutively for testing and implementation. Requirements: PROFESSIONAL QUALIFICATIONS Education: o Bachelor's Degree in Mechanical, Electrical, or Mechatronics Engineering. o Other technical degrees and/or relevant AMR implementation experience can be substituted Experience: o Experience implementing AMR/AGV systems is required o PLC design and integration experience is preferred o Ability to communicate complex technical solutions with customers and internal teams. o Experience working directly with clients/end-users o Strong understanding of manufacturing use cases, layouts, and automation solutions. o Proficient in AutoCAD software for designing layouts. o Experience with Inductive Automation Ignition OPC/UA software and/or FT Optix o Proficiency in manufacturing execution systems (MES), warehouse execution systems (WES) and related logistics business software. Skills: o Expert with OTTO Motors Fleet Manager software o Demonstrated ability to work with Linux o Train users of automated equipment/software o Author and modify software code (python, C++, or other) o Strong project management skills, with the ability to manage multiple concurrent projects and meet deadlines. BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIb5555a655b45-3277
04/01/2026
Full time
Description: Base Hourly Range : $85k-$120k Reports to - OEM Engineering Manager, Custom Solutions Direct Reports - N/A Annual Bonus : N/A Remote: Onsite role with remote options available Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: I ntegrity P ride A ccountability C ustomer Service T eamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role to make that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE: As an AMR Systems Engineer, you work closely with our Sales, Applications, Service, and Aftermarket teams to deliver business value to our end users, and OEM partners through designing, testing, and implementing AMR solutions. AMR System Engineers design and implement fleets of OTTO (or similar) autonomous mobile robots (AMR) and software at our customer facilities. Collaborate with customers as the primary technical AMR solution expert during the project design phase, leading interactions to ensure successful outcomes during deployment and implementation. In addition, you will deliver training to our staff, integration partners and end-users, and evaluate use cases to establish guidelines, standards, and best practices for how OTTO (or similar) products can be used by the market. Furthermore, the AMR System Engineer is a major contributor in defining our product requirements and is a major influencer of our product roadmap. KEY RESPONSIBILITIES Design detailed solutions of AMR systems (preferably with OTTO by Rockwell Automation products) to meet the customer requirements; this includes workflow design, attachment design, map design, IT strategy, and development/modification of middle layer software logic using Ignition OPC/UA, FT Optix and/or PLC logic design and modification Project planning for the deliverables and work packages you own. Communicate technical details and status to the customer and broader project team. Troubleshoot software and hardware technical issues using internal tools available. Author and execute acceptance test plans for validation of system functionality and performance. Commissioning and integration of AMR systems at client facilities throughout North America; this includes traveling to customer or integration partner facility for on-site deployment and integration with facility side automation equipment and business systems. On-site support at customer sites to capture issues and support system optimization efforts to drive improvements to customer operations Optimize system performance through analysis, simulation, and experimentation. Deliver training to Pacteon staff, integration partners and end-users Author new product requirements based on the lessons learned from your design and commissioning activities. Cross train with controls engineering department to learn how to test and commission palletizer cells. This includes developing a Fanuc robotics programming skillset. Work with the engineering team to improve department tools, processes, and working relationships with other departments. Ability to travel for business up to 50% travel. Travel will come in bursts of 3-6 weeks onsite consecutively for testing and implementation. Requirements: PROFESSIONAL QUALIFICATIONS Education: o Bachelor's Degree in Mechanical, Electrical, or Mechatronics Engineering. o Other technical degrees and/or relevant AMR implementation experience can be substituted Experience: o Experience implementing AMR/AGV systems is required o PLC design and integration experience is preferred o Ability to communicate complex technical solutions with customers and internal teams. o Experience working directly with clients/end-users o Strong understanding of manufacturing use cases, layouts, and automation solutions. o Proficient in AutoCAD software for designing layouts. o Experience with Inductive Automation Ignition OPC/UA software and/or FT Optix o Proficiency in manufacturing execution systems (MES), warehouse execution systems (WES) and related logistics business software. Skills: o Expert with OTTO Motors Fleet Manager software o Demonstrated ability to work with Linux o Train users of automated equipment/software o Author and modify software code (python, C++, or other) o Strong project management skills, with the ability to manage multiple concurrent projects and meet deadlines. BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIb5555a655b45-3277
Summary The Keying Manager oversees all aspects of the keying department, ensuring excellence in master key system design, customer support and operational efficiency. This role balances hands-on technical expertise with leadership and process improvement, guiding the team in upholding S.A. Morman's standards of quality, organization, and customer care. The Keying Manager collaborates across all departments to support keying opportunities, streamline workflow, and sustain a high-performance, safety-focused show environment. The Keying Manger recognizes that the Keying department is a support structure within the company and this role is to be customer focused. Responsibilities Leadership & Strategy Lead and oversee daily operations of the keying department, ensuring smooth workflow and high-quality output Consult on customer opportunities, providing technical guidance and creative solutions for complex keying and hardware needs Develop and execute department strategies, processes, and performance goals aligned with company objectives Lead, Manage, and hold Accountable (LMA) team members for results, communication, and adherence to standards Foster a collaborative and organized environment focused on continuous improvement and professional growth Development and training of team members Customer Communication & Coordination Serve as a primary contact for keying-related customer communication, providing updates, solutions, and professional support Oversee the customer touchpoint process to ensure consistent, timely, and high-quality experiences Support walkthroughs, scheduling, and installation coordination as needed to maintain project timelines Manage post-job deliverables, documentation, and customer follow-up Technical & Operational Excellence Design and oversee complex master key systems, ensuring precision and proper documentation in ProMaster or related software Accountable for calibrating, maintaining, and ensuring operational expertise of keying machines, engravers, and other shop equipment Initiate and process sales orders, purchase orders, and order status updates as required Perform and oversee factory keyed order verification to confirm accuracy and compliance Manage and ensure completion of shop work, installations, and service-related projects Accountable to ensuring shop orders are closed and maintaining detailed, accurate records of all activities and transactions Inventory & Process Control Manage inventory adjustments, additions, and cycle counts across shop, vans, and related storage areas. Maintain and enforce 5S standards for the keying shop and service vans. Oversee record keeping, order sheets, and documentation to ensure accuracy and accountability. Support procurement by writing and tracking purchase orders and materials. Other duties as assigned Company Standards Promote and uphold S.A. Morman's values of integrity, quality, and teamwork in every task. Lead by example in professionalism, communication, and safety. Qualifications and Experience Required High school diploma or equivalent Proven leadership experience with strong communication and Ability to manage multiple priorities and meet deadlines with accuracy and professionalism. Valid driver's license and clean driving record. Preferred Experience Experience in commercial door hardware or access control systems. Familiarity with ERP or inventory management systems. Additional technical or management training preferred. 5+ years of experience in locksmithing, hardware, or master key systems design. Proficiency in ProMaster or similar key management software. Strong understanding of inventory control, 5S, and Lean or continuous improvement principles. Previous experience in leading shop or service teams within a technical trade environment. S.A. Morman is a non-smoking, drug testing facility that does comprehensive background checks and physical. Compensation details: 60000 Yearly Salary PI6533e5aaedea-4678
04/01/2026
Full time
Summary The Keying Manager oversees all aspects of the keying department, ensuring excellence in master key system design, customer support and operational efficiency. This role balances hands-on technical expertise with leadership and process improvement, guiding the team in upholding S.A. Morman's standards of quality, organization, and customer care. The Keying Manager collaborates across all departments to support keying opportunities, streamline workflow, and sustain a high-performance, safety-focused show environment. The Keying Manger recognizes that the Keying department is a support structure within the company and this role is to be customer focused. Responsibilities Leadership & Strategy Lead and oversee daily operations of the keying department, ensuring smooth workflow and high-quality output Consult on customer opportunities, providing technical guidance and creative solutions for complex keying and hardware needs Develop and execute department strategies, processes, and performance goals aligned with company objectives Lead, Manage, and hold Accountable (LMA) team members for results, communication, and adherence to standards Foster a collaborative and organized environment focused on continuous improvement and professional growth Development and training of team members Customer Communication & Coordination Serve as a primary contact for keying-related customer communication, providing updates, solutions, and professional support Oversee the customer touchpoint process to ensure consistent, timely, and high-quality experiences Support walkthroughs, scheduling, and installation coordination as needed to maintain project timelines Manage post-job deliverables, documentation, and customer follow-up Technical & Operational Excellence Design and oversee complex master key systems, ensuring precision and proper documentation in ProMaster or related software Accountable for calibrating, maintaining, and ensuring operational expertise of keying machines, engravers, and other shop equipment Initiate and process sales orders, purchase orders, and order status updates as required Perform and oversee factory keyed order verification to confirm accuracy and compliance Manage and ensure completion of shop work, installations, and service-related projects Accountable to ensuring shop orders are closed and maintaining detailed, accurate records of all activities and transactions Inventory & Process Control Manage inventory adjustments, additions, and cycle counts across shop, vans, and related storage areas. Maintain and enforce 5S standards for the keying shop and service vans. Oversee record keeping, order sheets, and documentation to ensure accuracy and accountability. Support procurement by writing and tracking purchase orders and materials. Other duties as assigned Company Standards Promote and uphold S.A. Morman's values of integrity, quality, and teamwork in every task. Lead by example in professionalism, communication, and safety. Qualifications and Experience Required High school diploma or equivalent Proven leadership experience with strong communication and Ability to manage multiple priorities and meet deadlines with accuracy and professionalism. Valid driver's license and clean driving record. Preferred Experience Experience in commercial door hardware or access control systems. Familiarity with ERP or inventory management systems. Additional technical or management training preferred. 5+ years of experience in locksmithing, hardware, or master key systems design. Proficiency in ProMaster or similar key management software. Strong understanding of inventory control, 5S, and Lean or continuous improvement principles. Previous experience in leading shop or service teams within a technical trade environment. S.A. Morman is a non-smoking, drug testing facility that does comprehensive background checks and physical. Compensation details: 60000 Yearly Salary PI6533e5aaedea-4678
Director, Data Science and Marketing Analytics Innovation US-MI-Livonia Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Analytics & Data Science Livonia, MI Hybrid Overview Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. How You'll Work Work Solution: Hybrid Relocation Eligibility: Available Responsibilities What You'll Do The Data Science and Marketing Analytics Innovation Lead drives data-driven marketing strategies for a specific product line. This agile, empathetic, adaptable analytics leader bridges marketing and data science teams while demonstrating deep data science marketing knowledge-including direct mail, digital strategies, customer behavior, campaign execution and optimization, and process automation -to develop effective, data-driven decisions. Excelling at multitasking, they seamlessly transition between strategic planning and tactical execution under tight deadlines, effectively communicating complex concepts to diverse audiences. They contribute to the organizational transformation initiatives, lead change management, foster a culture of data-driven decision-making, identify and implement emerging analytics technologies. This role supervises a team of data scientists, analysts, and engineers and collaborates with product team members and managers. Product Data and Analytics Strategy : Develop and execute data and analytics plans aligned with product and organizational goals. Predictive Modeling : Lead the creation of customer segmentation and propensity models to enhance marketing effectiveness. Marketing Analytics : Direct cross-channel campaign analysis, establish KPIs, and optimize marketing ROI. Cross-functional Collaboration : Serve as the primary liaison between data teams and marketing stakeholders, translating technical insights into actionable business recommendations. Team Leadership : Mentor and manage Data Scientists, Analysts, Engineers in a collaborative, innovative environment. Data Infrastructure : Collaborate with Analytics Engineering to build and maintain robust, compliant data pipelines. Experimental Design : Implement testing frameworks and A/B experiments to boost customer experience and marketing performance. Performance Reporting : Develop dashboards and reports to monitor product performance and key business metrics. Automation Strategy : Spearhead the identification, design, and implementation of automation opportunities, including generative AI, across the data and marketing workflow. Develop intelligent automation solutions that reduce manual effort, increase operational efficiency, and allow the team to focus on high-value strategic activities. Innovation and Optimization : Review and understand tools in the marketplace that will help with innovation and optimization. Actively seek out new use cases and experiments that will result in organizational transformation and sales and profit improvements. Qualifications Basic Required Qualifications Master's degree in Statistics, Data Science, Economics, Computer Science, Mathematics, or related quantitative field Minimum 10 years of experience in data science, analytics, or related field Minimum of 7 years of experience in managing and leading people Strategic thinker with a passion for innovative marketing strategies; has a deep understanding of direct mail and digital marketing analytics. Proven leadership in data science or analytics with a marketing focus. Strong technical background in predictive modeling, statistics, and data visualization coupled with experience leading teams through organizational transformation and innovation. Extensive hands-on experience in direct marketing, digital campaign optimization, experimental design, A/B testing, modeling using Generative AI/ML, and marketing media attribution models. Advanced training or academic focus in non-parametric statistics, resampling methods, or Bayesian approaches for small sample inference Experience applying sequential testing or multi-armed bandit approaches to maximize insights from limited samples in marketing contexts Advanced proficiency in Python, SQL, and marketing technology platforms such as DataRobot, Adobe Campaigns, DataBricks, and CDPs. Experience with marketing technology cloud platforms (AWS, Azure, GCP) and data visualization tools (Tableau, Power BI, or similar). Adaptable and quick with technology. Knowledge of automation tools and technologies (workflow automation, RPA, AI-driven automation). Experience designing and implementing automated reporting and alerting systems. Excellent persuasive communication skills for bridging technical and non-technical audiences. Excellent presentation skills for executive leadership. Preferred Qualifications Previous experience in the life insurance, insurance, or adjacent industry Experience with Generative AI technologies for marketing applications Experience leading cross-functional teams in a matrix organization without direct authority Experience with customer journey and lifetime value analysis Position Success Criteria Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills Versatility, flexibility, and willingness to adapt to changing priorities Ability to exercise independent judgment and demonstrate leadership skills Proven ability to manage multiple projects and meet deadlines Strong interpersonal skills for effective collaboration and stakeholder engagement While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future. PM21 PI74b8132d497f-8688
04/01/2026
Full time
Director, Data Science and Marketing Analytics Innovation US-MI-Livonia Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Analytics & Data Science Livonia, MI Hybrid Overview Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. How You'll Work Work Solution: Hybrid Relocation Eligibility: Available Responsibilities What You'll Do The Data Science and Marketing Analytics Innovation Lead drives data-driven marketing strategies for a specific product line. This agile, empathetic, adaptable analytics leader bridges marketing and data science teams while demonstrating deep data science marketing knowledge-including direct mail, digital strategies, customer behavior, campaign execution and optimization, and process automation -to develop effective, data-driven decisions. Excelling at multitasking, they seamlessly transition between strategic planning and tactical execution under tight deadlines, effectively communicating complex concepts to diverse audiences. They contribute to the organizational transformation initiatives, lead change management, foster a culture of data-driven decision-making, identify and implement emerging analytics technologies. This role supervises a team of data scientists, analysts, and engineers and collaborates with product team members and managers. Product Data and Analytics Strategy : Develop and execute data and analytics plans aligned with product and organizational goals. Predictive Modeling : Lead the creation of customer segmentation and propensity models to enhance marketing effectiveness. Marketing Analytics : Direct cross-channel campaign analysis, establish KPIs, and optimize marketing ROI. Cross-functional Collaboration : Serve as the primary liaison between data teams and marketing stakeholders, translating technical insights into actionable business recommendations. Team Leadership : Mentor and manage Data Scientists, Analysts, Engineers in a collaborative, innovative environment. Data Infrastructure : Collaborate with Analytics Engineering to build and maintain robust, compliant data pipelines. Experimental Design : Implement testing frameworks and A/B experiments to boost customer experience and marketing performance. Performance Reporting : Develop dashboards and reports to monitor product performance and key business metrics. Automation Strategy : Spearhead the identification, design, and implementation of automation opportunities, including generative AI, across the data and marketing workflow. Develop intelligent automation solutions that reduce manual effort, increase operational efficiency, and allow the team to focus on high-value strategic activities. Innovation and Optimization : Review and understand tools in the marketplace that will help with innovation and optimization. Actively seek out new use cases and experiments that will result in organizational transformation and sales and profit improvements. Qualifications Basic Required Qualifications Master's degree in Statistics, Data Science, Economics, Computer Science, Mathematics, or related quantitative field Minimum 10 years of experience in data science, analytics, or related field Minimum of 7 years of experience in managing and leading people Strategic thinker with a passion for innovative marketing strategies; has a deep understanding of direct mail and digital marketing analytics. Proven leadership in data science or analytics with a marketing focus. Strong technical background in predictive modeling, statistics, and data visualization coupled with experience leading teams through organizational transformation and innovation. Extensive hands-on experience in direct marketing, digital campaign optimization, experimental design, A/B testing, modeling using Generative AI/ML, and marketing media attribution models. Advanced training or academic focus in non-parametric statistics, resampling methods, or Bayesian approaches for small sample inference Experience applying sequential testing or multi-armed bandit approaches to maximize insights from limited samples in marketing contexts Advanced proficiency in Python, SQL, and marketing technology platforms such as DataRobot, Adobe Campaigns, DataBricks, and CDPs. Experience with marketing technology cloud platforms (AWS, Azure, GCP) and data visualization tools (Tableau, Power BI, or similar). Adaptable and quick with technology. Knowledge of automation tools and technologies (workflow automation, RPA, AI-driven automation). Experience designing and implementing automated reporting and alerting systems. Excellent persuasive communication skills for bridging technical and non-technical audiences. Excellent presentation skills for executive leadership. Preferred Qualifications Previous experience in the life insurance, insurance, or adjacent industry Experience with Generative AI technologies for marketing applications Experience leading cross-functional teams in a matrix organization without direct authority Experience with customer journey and lifetime value analysis Position Success Criteria Excellent written and verbal communication skills Strong organizational, problem-solving, and analytical skills Versatility, flexibility, and willingness to adapt to changing priorities Ability to exercise independent judgment and demonstrate leadership skills Proven ability to manage multiple projects and meet deadlines Strong interpersonal skills for effective collaboration and stakeholder engagement While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future. PM21 PI74b8132d497f-8688
Communication Technology Services (CTS)
Greenville, South Carolina
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI6bc590703e28-9694
04/01/2026
Full time
Communication Technology Services (CTS ) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We are seeking an Assistant Manager for our NOC (Network Operations Center) based in Greenville, South Carolina. Local candidates highly preferred who can work on-site. We are open to remote candidates who reside in the Tri- State area of South Carolina, North Carolina and Tennessee depending on their experience with Fiber/Passive DAS (Distributed Antenna Systems) Network Operations Management. The NOC Assistant Manager plays a crucial role in shaping and optimizing the Network Operations Center (NOC) operational processes. This position is responsible for ensuring the efficient functioning of monitoring systems, overseeing NOC technicians, and facilitating seamless regional communication. In addition, the Assistant Manager leads project management initiatives to enhance NOC performance and service delivery. This strategic role goes beyond daily operations, focusing on leadership, mentorship, and the continuous improvement of network performance, service quality, and operational effectiveness. Key Responsibilities: Process Development and Management: Design, implement, and refine operational processes within the NOC to enhance efficiency and effectiveness. Develop and maintain Standard Operating Procedures (SOPs) for network monitoring, incident response, and ticketing management. Personnel Management: Supervise, mentor, and train NOC staff to maintain high technical standards and procedural compliance. Conduct performance evaluations and provide ongoing development opportunities to enhance team capabilities and knowledge. Communication Liaison & Relationship Management: Act as the primary point of contact for regional coordination involving customer onboarding, installation, and operational concerns. Facilitate effective communication between the NOC and regional teams to ensure alignment in dispatch and resolution of regional issues. Serve as an escalation point for customer interactions and play a key role in customer onboarding and relationship development. Project Management: Manage projects related to the setup, upgrading, and optimizing core operational platforms and NOC processes while taking on the lead on projects when necessary. Monitor project progress, allocate resources efficiently, and ensure timely achievement of project milestones. Operational Oversight: Oversee the day-to-day operations of the NOC, ensuring adherence to customer Distributed Antenna System (DAS) and network availability requirements. l Monitor system alerts and alarms and coordinate timely triage, response, and resolution to minimize downtime, SLA compliance and ensure network integrity. Support and Administration: Maintain and update system databases, ticketing systems, and maintenance dispatch processes to ensure accuracy and efficiency. Provide administrative support and assist with billing as required, following directives from the NOC Manager. Trend Analysis and Reporting: Conduct trend analysis on alarms and incidents to identify patterns and opportunities for process improvements. Prepare and present Monthly Reports on NOC performance and track project statuses to ensure alignment with objectives. Required Skills and Qualifications: Attention to Detail: Demonstrated accuracy and thoroughness in all operational tasks and documentation. Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively with regional teams and NOC staff. Experience: Minimum of 2 years in systems/network monitoring, process development, or a related role. Familiarity with CTS Operations Standards, Fiber/Passive DAS, and WLAN systems is essential. Education/Certifications: Relevant certifications (e.g., A+, Security+, Network+, Server+) or equivalent professional experience. Technical Skills: Proficient in Windows, Microsoft Office, Visio, and IBWave platforms. Strong problem-solving skills, with the ability to mentor and support field technicians effectively. This position demands a balance of technical expertise, leadership, and strong communication skills to ensure the continued success and improvement of the NOC's operations. Salary range: 70-75K This is full time, salaried position and we offer benefits including Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays and 401K. PI6bc590703e28-9694
Peckham Industries Location: Shaftsbury, VT Pay Range: $120,000.00 - $165,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. At Dailey Precast, LLC , a subsidiary of Peckham Industries, Inc., w e are looking for someone who is excited to learn about the Precast industry through training, feedback, and a hands-on experience: Working at Dailey Precast Video Dailey Precast, LLC , specializes in the design and manufacturing of quality precast/prestressed concrete products. Our projects include parking structures, building exteriors, bridges, sports stadiums and retaining walls throughout Metro New York/New Jersey, Upstate New York, and New England. Dailey Precast is utilizing the very latest technologies. Dailey Precast Capabilities and Projects Video . Position Description Job Summary: The Chief Engineer is responsible for overseeing all structural engineering efforts for the company, specializing in the design and manufacturing of precast concrete products, primarily for parking structures in the commercial construction sector. This leadership role will manage both in-house design engineers and third-party subcontracted engineering firms to ensure the successful completion of all engineering design activities, including the creation of new structural designs, repair details, and ongoing technical support for sales and production teams. The Chief Engineer will ensure compliance with industry standards and regulatory requirements, delivering high-quality, cost-effective, and innovative engineering solutions that align with company goals. Essential Functions: Respect and engage. Lead, mentor, and manage the internal engineering team, overseeing performance, skills development, and career growth. Coordinate subcontracted third-party engineering firms to ensure design accuracy and timely delivery. Collaborate with senior leadership to align engineering strategy with business objectives. Mastery. Direct, approve, and provide technical oversight for the design of new precast concrete structures (focusing on parking garages), as well as review and refine repair and retrofitting solutions to ensure structural integrity and longevity, including final approval of structural calculations, drawings, and specifications. Determined. Oversee engineering deliverables to meet project timelines, budget, and performance specifications while collaborating with project managers, sales teams, clients, contractors, and stakeholders to support client needs, address design concepts, proposals, and resolve project-specific engineering challenges. Communicate. Collaborate with the sales team to provide engineering insights during project proposals and pre-sales activities, supporting technical sales presentations and ensuring designs align with customer specifications and expectations. Committed to serve. Offer technical support and design problem-solving to the manufacturing team, working with plant operations to optimize production methods and ensure designs are manufacturable, cost-efficient, and safe. Results matter. Ensure structural designs comply with all relevant codes and industry standards, develop quality assurance processes for consistent outputs, and integrate advancements in engineering, materials, and best practices into company standards. Humility. Collaborate with the Performance Manager, Plant Manager, and Production teams to streamline operations and ensure design alignment with production capabilities, while participating in strategic discussions with leadership to support company growth and success. Position Requirements Requirements, Education and Experience: 1. Bachelor's Degree in Civil or Structural Engineering (Master's preferred). 2. Professional Engineer (PE) license required; Must be able to obtain PE license in all New England states, New York, and New Jersey within 1 year of hire. 3. At least 10 years of structural engineering experience, including experience in a leadership role within the precast concrete industry or commercial construction sector. 4. Expertise in designing precast concrete structures, particularly parking structures. 5. Proven experience in managing teams and coordinating with third-party engineering subcontractors. 6. In-depth knowledge of precast concrete design principles and construction practices. 7. Understanding of cost implications of engineering design decisions and demonstrate ability to systemically reduce operational costs through efficient design 8. Proficiency in drafting, modeling, and engineering software such as AutoCAD, Revit, SolidWorks, SAP2000, ETabs, Eriksson software, and Salmons Technologies. 9. Strong project management skills with the capacity to oversee multiple projects at once. 10. Excellent communication and interpersonal skills for cross-departmental and client collaboration. 11. Strong problem-solving abilities with a focus on innovative, cost-effective design solutions. 12. Legally authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 10% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI1f0f87b61d7c-9311
04/01/2026
Full time
Peckham Industries Location: Shaftsbury, VT Pay Range: $120,000.00 - $165,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. At Dailey Precast, LLC , a subsidiary of Peckham Industries, Inc., w e are looking for someone who is excited to learn about the Precast industry through training, feedback, and a hands-on experience: Working at Dailey Precast Video Dailey Precast, LLC , specializes in the design and manufacturing of quality precast/prestressed concrete products. Our projects include parking structures, building exteriors, bridges, sports stadiums and retaining walls throughout Metro New York/New Jersey, Upstate New York, and New England. Dailey Precast is utilizing the very latest technologies. Dailey Precast Capabilities and Projects Video . Position Description Job Summary: The Chief Engineer is responsible for overseeing all structural engineering efforts for the company, specializing in the design and manufacturing of precast concrete products, primarily for parking structures in the commercial construction sector. This leadership role will manage both in-house design engineers and third-party subcontracted engineering firms to ensure the successful completion of all engineering design activities, including the creation of new structural designs, repair details, and ongoing technical support for sales and production teams. The Chief Engineer will ensure compliance with industry standards and regulatory requirements, delivering high-quality, cost-effective, and innovative engineering solutions that align with company goals. Essential Functions: Respect and engage. Lead, mentor, and manage the internal engineering team, overseeing performance, skills development, and career growth. Coordinate subcontracted third-party engineering firms to ensure design accuracy and timely delivery. Collaborate with senior leadership to align engineering strategy with business objectives. Mastery. Direct, approve, and provide technical oversight for the design of new precast concrete structures (focusing on parking garages), as well as review and refine repair and retrofitting solutions to ensure structural integrity and longevity, including final approval of structural calculations, drawings, and specifications. Determined. Oversee engineering deliverables to meet project timelines, budget, and performance specifications while collaborating with project managers, sales teams, clients, contractors, and stakeholders to support client needs, address design concepts, proposals, and resolve project-specific engineering challenges. Communicate. Collaborate with the sales team to provide engineering insights during project proposals and pre-sales activities, supporting technical sales presentations and ensuring designs align with customer specifications and expectations. Committed to serve. Offer technical support and design problem-solving to the manufacturing team, working with plant operations to optimize production methods and ensure designs are manufacturable, cost-efficient, and safe. Results matter. Ensure structural designs comply with all relevant codes and industry standards, develop quality assurance processes for consistent outputs, and integrate advancements in engineering, materials, and best practices into company standards. Humility. Collaborate with the Performance Manager, Plant Manager, and Production teams to streamline operations and ensure design alignment with production capabilities, while participating in strategic discussions with leadership to support company growth and success. Position Requirements Requirements, Education and Experience: 1. Bachelor's Degree in Civil or Structural Engineering (Master's preferred). 2. Professional Engineer (PE) license required; Must be able to obtain PE license in all New England states, New York, and New Jersey within 1 year of hire. 3. At least 10 years of structural engineering experience, including experience in a leadership role within the precast concrete industry or commercial construction sector. 4. Expertise in designing precast concrete structures, particularly parking structures. 5. Proven experience in managing teams and coordinating with third-party engineering subcontractors. 6. In-depth knowledge of precast concrete design principles and construction practices. 7. Understanding of cost implications of engineering design decisions and demonstrate ability to systemically reduce operational costs through efficient design 8. Proficiency in drafting, modeling, and engineering software such as AutoCAD, Revit, SolidWorks, SAP2000, ETabs, Eriksson software, and Salmons Technologies. 9. Strong project management skills with the capacity to oversee multiple projects at once. 10. Excellent communication and interpersonal skills for cross-departmental and client collaboration. 11. Strong problem-solving abilities with a focus on innovative, cost-effective design solutions. 12. Legally authorized to work in the U.S. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Travel: Position may require up to 10% travel by personal vehicle to offices throughout the state of New York, and New England based on the needs of the business. Work Environment/Physical Demands: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers. This is mostly sedentary, outside of travel, in an office space. The abilities to sit at a desk, frequent walking, bending, or standing, as necessary, are required. Values: At Peckham, you will experience our values wherever you work: corporate offices, plants, quarries, or paving operations. We share a common set of values - safety, integrity, dedication, and efficiency which are embedded in how we show up every day. Ours is a culture where we protect family and friends, our word is our bond, we are committed to serve and results matter. Our values are the foundation of our growth, and we believe will pave the way for future success. Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 00 Yearly Salary PI1f0f87b61d7c-9311
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the building out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: - Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information . click apply for full job details
04/01/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the building out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: - Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information . click apply for full job details
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the building out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: - Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information . click apply for full job details
04/01/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). Key job responsibilities - Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). - Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. - Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - May assist in the building out of new facilities and assist in projects to increase current facility efficiency - Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. - Communicate complex technical information to a non-technical audience. - Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency - Ensure all safety procedures are adhered to by vendor and Amazon staff - Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: - Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: - Regularly lift and/or move up to 39 pounds independently - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection - This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: - Ability to travel to or commute between data center locations as needed - Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational - Travel frequency will vary based on business needs and operational status of assigned facility - Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of Microsoft Office products and applications experience - 3+ years of mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience including industrial electrical and mechanical systems - Experience with reading and writing procedures, technical documents, and engineering drawings PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Must be able to work in an environment that involves walking, stooping, bending, and climbing to access equipment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information . click apply for full job details
