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technical product owner utility business services
Technical Product Owner – Utility Business Services
Oglethorpe Power Tucker, Georgia
The Technical Product Owner - Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support. Job Duties: Product Strategy & Lifecycle Management Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement. Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards. Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions. Application Rationalization & Optimization Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk. Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership. Ensure solutions are scalable, reliable, and maintainable over the long term. Business Partnership & Stakeholder Engagement Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements. Balance competing demands across regulatory obligations, operational resilience, and innovation. Communicate product vision, progress, risks, and value realization to executive and operational stakeholders. Technical Oversight & Platform Enablement Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support. Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements. Guide technical teams to design solutions that support operational continuity and disaster recovery. People Leadership & Team Development Build, lead, and develop a high-performing product and technical support team. Foster a culture of accountability, collaboration, continuous improvement, and customer focus. Support workforce planning, skill development, and succession planning aligned with future technology needs. Delivery & Continuous Improvement Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes. Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction. Required Qualifications: Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field. Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.
03/01/2026
Full time
The Technical Product Owner - Utility Business Services is a strategic leader responsible for end‐to‐end product ownership of a diverse application portfolio that supports the unique utility business environment for OPC, GTC, and GSOC. This role partners with business stakeholders to define and execute product strategy, drive modernization and rationalization, and ensure secure, scalable, and efficient application solutions that meet organizational objectives. The TPO provides strong people leadership and develops a high‐performing team focused on security, integration, reporting, analytics, and lifecycle support. Job Duties: Product Strategy & Lifecycle Management Own the end-to-end lifecycle for utility business applications, from planning and implementation through optimization, modernization, and retirement. Define and maintain multi-year product roadmaps aligned with business strategy, regulatory requirements, and technology standards. Evaluate industry trends, vendor roadmaps, and emerging technologies to guide product direction and investment decisions. Application Rationalization & Optimization Drive application de-duplication, consolidation, and standardization to reduce complexity, cost, and operational risk. Establish decision frameworks for cloud, SaaS, and on-prem solutions, considering security, resiliency, compliance, performance, and total cost of ownership. Ensure solutions are scalable, reliable, and maintainable over the long term. Business Partnership & Stakeholder Engagement Serve as a trusted partner to business leaders, translating operational needs into clear product priorities and technical requirements. Balance competing demands across regulatory obligations, operational resilience, and innovation. Communicate product vision, progress, risks, and value realization to executive and operational stakeholders. Technical Oversight & Platform Enablement Ensure applications meet enterprise standards for security (authentication/authorization), integration, reporting and analytics, monitoring, and lifecycle support. Collaborate with architecture, cybersecurity, and infrastructure teams to meet security, resiliency, and regulatory requirements. Guide technical teams to design solutions that support operational continuity and disaster recovery. People Leadership & Team Development Build, lead, and develop a high-performing product and technical support team. Foster a culture of accountability, collaboration, continuous improvement, and customer focus. Support workforce planning, skill development, and succession planning aligned with future technology needs. Delivery & Continuous Improvement Lead agile and hybrid delivery models to ensure predictable, high-quality outcomes. Define and track success metrics including availability, adoption, operational efficiency, security posture, and customer satisfaction. Required Qualifications: Education: Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field. Experience: 10 years experience in application management, or IT leadership, preferably within utilities, energy, regulated industries, or complex operational environments. Proven experience managing enterprise application portfolios and full application lifecycles. Strong understanding of security principles, integration patterns, analytics, and modern application architectures. Demonstrated ability to lead and develop technical teams and influence cross-functional stakeholders. Equivalent Experience: Associates Degree in Computer Science, Computer Engineering, IT , Engineering, or related field with at least 14 years of the above experience with at least 5 years of experience in a supervisory or leadership role, OR Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Accountabilities: Timely delivery of high-quality solutions aligned with strategic business objectives. Effective management of budgets, resources, and team performance. Ongoing advocacy for product vision, user experience, and adoption of innovative technologies within the enterprise utility business application landscape.
Technology Architect
Axelon Services Corporation Oakland, California
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience-enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.
01/06/2026
Full time
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience-enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.

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