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Location: On Site at location listed in posting Weekly Schedule: Monday- Friday, 9am-5pm We are seeking an experienced Azure Database Administrator to design, implement, secure, and optimize cloud database platforms supporting mission-critical applications for our associates and clients. The ideal candidate brings hands-on expertise across Azure SQL Database/Managed Instance, Azure Database for PostgreSQL, and Cosmos DB, with strong performance tuning, automation, and governance skills. Key Responsibilities: Administration and Operations Provision, configure, and maintain Azure database services: Azure SQL Database/Managed Instance, Azure Database for PostgreSQL (Flexible Server/Single Server), and Cosmos DB (including MongoDB API. Manage backups, restores, disaster recovery, and geo-replication; establish RPO/RTO targets and failover procedures/runbooks. Monitor health, capacity, and cost; implement alerting and proactive remediation using Azure Monitor, Log Analytics, and related tooling. Maintain schema changes, index strategies, and maintenance routines (reindex, vacuum/analyze for PostgreSQL, etc). Performance and Reliability Conduct query optimization and tuning (execution plans, indexing, partitioning, caching strategies). Optimize Cosmos DB partition keys, RU throughput, consistency levels, and indexing policies. Tune PostgreSQL settings (autovacuum, checkpointing, work_mem, pg_stat_statements) and SQL Server configurations (tempdb, memory, MAXDOP, I/O). Security, Compliance, and Governance Implement least privilege access, RBAC/ABAC, and Managed Identities; integrate with Azure AD and Privileged Identity Management. Enforce encryption in transit and at rest; manage secrets with Azure Key Vault; configure network isolation (VNets, private endpoints, firewall rules, NSGs). Enable auditing, data masking, and threat detection; maintain compliance with relevant industry standards and internal governance. Collaborate with InfoSec, risk, and audit teams to ensure policy adherence and support periodic reviews. Automation and DevOps Automate administrative tasks using PowerShell, Azure CLI, and scripting (Python/Bash as needed). Implement infrastructure-as-code for database provisioning and configuration (Bicep/ARM/Terraform). Integrate database changes into CI/CD pipelines (Azure DevOps/GitHub), supporting migration scripts, validation, and rollback strategies. Data Lifecycle and Migrations Plan and execute migrations between on-prem and Azure or across Azure services using Azure Database Migration Service, pg_dump/pg_restore, and native SQL tools. Validate data integrity and performance post-migration; coordinate cutover with application teams and associates. Document data retention policies, archival strategies, and lifecycle management. Incident Response and Support Troubleshoot production issues across the data stack; perform root cause analysis and implement permanent fixes. Create clear operational documentation, runbooks, and knowledge base articles. Collaboration and Stakeholder Engagement Partner with application development, SRE, architecture, security, and platform teams to deliver stable, scalable solutions for our clients. Advise on schema design, data modeling, and capacity planning. Provide guidance on best practices for multi-tenant architectures, sharding, and high availability patterns. Required Qualifications: 5+ years of hands-on database administration experience, including: SQL Server (Azure SQL Database/Managed Instance): performance tuning, maintenance, backup/restore, HA/DR. PostgreSQL: configuration, tuning, extension management, replication, backup/restore. Cosmos DB: partitioning strategy, RU management, indexing, consistency, global distribution. Strong Azure expertise: Azure Monitor, Log Analytics, Alerts, Key Vault, Private Link, VNets, RBAC, Managed Identities, Defender for Cloud. Proficiency with scripting and automation: PowerShell and Azure CLI (Python/Bash a plus). Experience with infrastructure-as-code (Bicep/ARM/Terraform) and CI/CD integration (Azure DevOps/GitHub). Proven track record in security hardening, auditing, and compliance-oriented database management. Solid understanding of networking concepts impacting databases (latency, bandwidth, DNS, private endpoints). Preferred Qualifications: Experience with hybrid environments (on-prem SQL Server/PostgreSQL/CosmosDB) and migration to Azure. Familiarity with AKS or containerized workloads interacting with databases. Knowledge of data governance, retention, and archival strategies. Exposure to streaming and integration patterns (Event Hubs, Kafka) and ETL/ELT workflows. Experience supporting highly regulated environments with robust controls and documentation. Education and Certifications: Bachelor's degree in Computer Science, Information Systems, or related field; or equivalent experience. Microsoft Certified: Azure Database Administrator Associate (DP-300) strongly preferred. Microsoft Certified: Azure Fundamentals (AZ-900) or Azure Solutions Architect (AZ-305) a plus. MongoDB Certified DBA and/or PostgreSQL certifications are advantageous. Redis certification or equivalent practical experience appreciated. Core Competencies: Ownership, accountability, and a bias for automation. Clear written and verbal communication with both technical and non-technical associates. Strong analytical and problem-solving skills; calm under pressure during incidents. Collaboration and stakeholder management across multiple teams and priorities. Work Environment: On site in Memphis Tennessee or in First Horizon footprint. After-hours support for deployments, DR tests, and incident response. Compensation: Competitive and commensurate with experience. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

No Sponsorship will be provided for this role. Location: On Site in Memphis, TN or Birmingham, AL Weekly Schedule: Monday- Friday, 9am-5pm We are seeking a Systems Engineer III with extensive experience in troubleshooting, systems triage, and ticket/incident support. This engineer should be capable of working both independently and collaboratively within our support team, as well as with our call center personnel and our development teams. The ideal candidate will have strong experience in problem solving and incident management, including working through a variety of backend systems and core applications for purposes of research, logs analysis, testing, results validation and troubleshooting to resolve customer-facing issues. This position will also be expected to interact with our call center and development teams on a regular basis. Additional tasks can include - improve monitoring to proactively find issues before they become major problems, documenting any defects or findings for our development teams to work towards, and anything else that helps us deliver strategic value for our clients and associates. Essential Duties and Responsibilities Pursue any assigned incidents or tickets to resolution across a variety of backend systems and applications, with an emphasis on those that are affecting our clients. Interact and collaborate with associates, internal clients and Client Platforms product owners to identify defects, resolve issues, and improve our stability and value to our customers. Collaborate with our Call Center support teams to identify trending issues affecting our clients and how best to resolve these while improving our responsiveness within established SLA. Collaborate with our Client Platforms Development Teams to identify work being done on upcoming Agile sprints and how these changes might impact Client Platforms Support with regard to customer impact. Help drive cross-functional bridge calls for Client Platforms' major incidents. Provide encouragement and technical direction to other members of the Client Platforms Support Team. Perform root-cause analysis for production incidents and help identify new features that might help mitigate such issues going forward. Improve our monitoring footprint of essential systems when incidents identify gaps in our current monitoring alerts. Stay up to date with emerging technologies, including AI-and apply tools to increase efficiency in resolving issues, adding to our support toolsets, and improving our "Mean Time To Resolution" (MTTR). Perform additional duties and attend additional training as needed for the Client Platforms Support team Qualifications Bachelor's degree (4-year college) and 5+ years of relevant experience, or equivalent combination of education and experience. Experience in incident management and problem solving is highly preferred. Strong communications skills, adaptability, and the ability to work collaboratively with associates and clients. Proven ability to operate independently and manage multiple priorities in a dynamic environment. Required Skills: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with ServiceNow and SalesForce (or equivalent incident management systems) High energy with a 'can do' attitude. Passion for solving complex problems. Ability to collaborate and communicate with multiple diverse teams throughout the organization. Ability to analyze, document, and communicate findings as tickets are resolved, including RCA for larger scale issues. Administration fundamentals of UNIX and Windows systems. Familiarity with technology concepts (such as cloud platforms, containers, or data-driven applications). Experience troubleshooting Web and Mobile based client applications. Ability to interact professionally with a customer in tandem with our call center if required as part of incident troubleshooting. Comfortable working in fast-paced environments, with a strong dedication to serving associates and delivering strategic value for our clients. Assist in maintaining accurate and up-to-date system documentation for Client Platforms Support. Preferred Skills: Experience with Splunk log analysis, API tools, and SOAP XML tools to use in troubleshooting as needed. Experience working with data analysis and SQL Queries as needed. Knowledge or experience with programming in modern Development languages and Cloud-native design patterns. Application Security with Single Sign On (SSO). Familiarity with DevOps best practices including DevOps tools (i.e. Jenkins, Bitbucket). Lucid Charts (or equivalent workflow/modeling tool). Atlassian Jira (or similar Agile/project tracking tool). Exposure to financial services, applications, processes, and payment networks. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at . Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Application deadline: Aug 9, 2026 The Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. Key job responsibilities You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. These activities include the following: - Lifting and moving material up to 40 pounds each - Working in cramped and/or elevated locations - Bending, lifting, stretching, and reaching - Standing and walking for up to 8+ hours a day - Ascending and descending ladders, stairs, and gangways safely and without limitation - Work in a noisy environment - Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). A day in the life Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge: - Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution - Show a strong aptitude for troubleshooting and problem solving - Solve problems at their root and step back to understand the broader context - Maintain service level agreements through the implementation of proactive issue detection and reporting - Are biased to act in the absence of direction or support - Improve effectiveness through process innovation - This position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+ - 2+ years of server hardware troubleshooting and repair experience - Current, active US Government Security Clearance of TS/SCI with Polygraph - Active Security+ certification or ability to obtain one within 90 days of start. PREFERRED QUALIFICATIONS - Knowledge of hardware platforms - 1+ years of computer networking experience - Bachelor's degree in an IT-related field or equivalent professional or military experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CO, Aurora - 39.00 - 68.00 USD hourly

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. The software our team builds is one of the last things that happens before a satellite leaves the ground. We own the automated health check systems that validate satellite readiness across all processing phases, the software configuration management tools that govern what runs on every satellite, and the fleet-wide dashboards that give the program real-time visibility into hundreds of satellites. When something is wrong, our tools find it. When something is ready, our tools prove it. We're looking for a senior Software Development Engineer to own the technical direction of our most complex systems. You'll lead the architecture and delivery of software that runs on the critical path of every launch campaign - driving technical strategy, setting the bar for engineering quality across the team, and mentoring the engineers around you. If you want to lead the technical direction of software that literally touches spacecraft - and see the results on the launch pad - this role is for you. Key job responsibilities Lead the design and delivery of software systems used to test, process, and validate Amazon Leo satellites for launch - including automated health checks, software configuration management, and launch readiness verification - Own the architecture for assigned systems: provide technical guidance, ensure systems are secure, maintainable, and extensible, and guide others' designs to fit the broader picture - Lead projects requiring work from multiple engineers; own the design even when you do not personally author every component - Architect and build data aggregation and visualization services on AWS that provide real-time fleet status visibility to engineering and program leadership - Drive adoption of engineering best practices across the team: code organization, testing, operational excellence, CI/CD, and documentation - Identify and resolve architectural deficiencies that limit team delivery; simplify existing systems - Lead design reviews for your team and participate in design reviews for adjacent teams - Mentor and coach multiple engineers on the team, including less senior engineers - Lead root cause analysis on operational issues and implement systemic fixes that eliminate entire classes of problems - Based in Merritt Island, FL with up to 15% travel (domestic/international) A day in the life You own significant technical problems from concept through production. One day you're leading a design review for a new satellite readiness validation system. The next, you're pairing with a manufacturing engineer to debug a telemetry anomaly discovered during live satellite processing. The third, you're shipping a simplification to an existing system that reduces on-call toil for the whole team. You work with autonomy, your technical judgment sets the direction, and your impact is visible on every launch campaign. About the team We build the software that prepares every Amazon Leo satellite for launch. Our tools run at Kennedy Space Center on the critical path for every satellite that reaches orbit - written in Python, deployed on AWS, used by manufacturing engineers, mission teams, and launch operators. We're a small team that values technical ownership and direct communication. If you want to lead the technical direction of software unlike most engineering jobs, this is the team. BASIC QUALIFICATIONS - 8+ years of non-internship professional software development experience - 8+ years of programming with at least one software programming language experience - 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience as a mentor, tech lead or leading an engineering team - Export control: must be a US citizen, permanent resident, or lawfully admitted refugee/asylee - Ability to pass Kennedy Space Center background checks - Ability and willingness to receive vaccinations required for international travel (including yellow fever) PREFERRED QUALIFICATIONS - 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Master's degree in computer science or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of people management experience - 3+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities, or 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience in project or program management - 1+ years of data center engineering or operations experience - Experience with project management - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Meets/exceeds Amazon's leadership principles requirements for this role - Meets/exceeds Amazon's functional/technical depth and complexity for this role - In-depth hardware knowledge and troubleshooting experience, system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Mineral - 78 300.00 USD annually

At Knife River, we take care of our team because we know it's our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index. A Tech Team Technician provides first-level support for personal computer equipment, operating system software, and company-standard desktop applications for Knife River Corporation and its subsidiaries. This position is responsible for placing safety as the number one priority in daily work activities and routines for both self and others. Minimum Qualifications: Requires knowledge of information technology concepts at a level normally acquired through the completion of a two-year degree in computer science, information technology or related field, or equivalent experience supporting company standard hardware and software, including but not limited to mobile devices, laptops, tablets, desktops, and peripherals. Preferred Requirements: CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST) certifications preferred. Duties and/or Responsibilities: Tend to the Help Desk according to established schedules including overtime hours as required and time periods that extend beyond the normal business hours of 5:00 AM - 7:00 PM Monday through Thursday and Friday and 5:00 AM - 6:00 PM. Diagnose and resolve problems associated with company standard personal computer hardware and software for the employees of Knife River Corporation. Escalates issues as needed and works with other IT Teams to provide a resolution while maintaining call ownership to ensure incidents have been addressed. Provides comprehensive verbal or written communications to resolve problems within established policies and procedures. Document incident and resolution for future reference. Installs, configures, and upgrades company standard personal computer hardware and software to operate in a stand-alone or networked environment at local and remote company locations, such as Intel-based personal computers and associated peripheral equipment, Microsoft Windows operating systems, Office products, and related software applications. Attends technical training to remain abreast of new products and services. Must be able to work as part of a team to ensure exceptional customer satisfaction. Performs onsite support where needed, some travel, including overnight stays, will be required. Performs other tasks and special projects as assigned. Knowledge, Skills, and Abilities: Requires good problem-solving skills. Knowledge and experience of customer service practices. Effectively communicate oral and written instructions. Solid technical skills of computer networks, hardware, and Windows operating systems. Ability to establish and maintain effective relationships with clients from all levels in the corporation. Must be able to work in a team environment. Participate in and effectively work with highly specialized information technology professionals to deliver support services to any of the Knife River Corporation locations. Manage projects from start to completion as assigned by your supervisors. Self-motivated to learn new technologies and relay that information to the team member. How To Apply: Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law. Subject to pre-employment drug testing and background checks. If unable to apply online, please mail completed application to: Knife River Corporation Box 5568 Bismarck, ND 58506 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PI7aecdf9f57f7-3671

Job Posting Title: Lead Photonics System Engineer Jabil is seeking a Lead Photonics System Engineer focused on enabling design and manufacturing services for cutting edge Co-Packaged-Optics (CPO) systems, which present new challenges with the integration density of photonic elements at the box and rack level at the EMS environment. This position engages with leading edge technology companies. You will help transform photonics as an industry, while contributing to the rapid transformative growth within the Intelligent Infrastructure business unit. Lead photonics systems engineers in this team have responsibility for a diverse array of functions, all rooted on their deep technical understanding of photonic communication links, components, and wireline systems. The job scope includes establishing product engineering expertise for photonic systems both in the central engineering organization as well as the manufacturing sites, early client engagement to understand the requirements and potential manufacturing yield risks, designing test and debug strategy, and providing optical system design services as part of Jabil's design services capabilities. Note: This is NOT a lab position. This is NOT research & development. This is production scale photonics manufacturing in a hyperscale environment. You are a leader within a global manufacturing team applying photonics technology to the manufacturing of server and racks for datacenters. Please note that this position requires more than 50% travel. You can be located anywhere in the USA for this position as a result. What will you do? - Provide product subject matter expertise to support manufacturing line bringup and NPI activities for CPO systems in Jabil's factories, in particular focusing on process design, yield analysis, and root-causing of failure modes to drive yield improvement. Develop test strategy, quality control gates, and rework flows with the test engineering and industrial engineering teams to establish process control, early fault detection, and effective rework flows. Define yield, throughput, and parametric-data dashboards (as well as automated data analysis) for implementation with the work cell and data engineering teams to allow SPC implementation and drive systematic yield improvement processes. Participate in client interactions to funnel in specs, requirements required for system CPO system design. Support product design phase with DFM and FMEA guidance. Train and provide technical guidance to factory product engineers through manufacturing NPI and volume ramp phases. Maintain an ongoing engagement with the factory operations and engineering teams to continuously drive process and yield improvements, provide engineering support as required for tackling manufacturing issues. Keep abreast of new technologies pertaining to the co-packaged-optics systems with a focus on photonics packaging, fiber-optic connectivity, test and metrology methods and equipment. Evaluate and qualify new offerings in area of fiber-optic connectivity (such as blind-mate connectors, shuffle cables, various supporting tooling) to support design activities as well as tool adoption on factory floor. Keep abreast of new technologies pertaining to the co-packaged-optics systems with a focus on photonics packaging, fiber-optic connectivity, test and metrology methods and equipment. Perform other duties and responsibilities as required. How will you get here? - Education: Relevant 4-year Bachelor's Degree in Electrical Engineering, Physics or a similar field is required Experience: 6+ years of photonics communication system (optical engine / transceiver / switch box / networking rack) development or product engineering in the datacom / telecom industry is required Knowledge, Skills, Abilities: Possesses deep expertise in photonics and optical communication links, associated component / module specs and test methods in R&D and manufacturing for defect detection. Manufacturing experience. This is NOT a lab position. This is NOT research & development. This is production scale photonics manufacturing in a hyperscale environment. 6+ years of photonics communication system (optical engine / transceiver / switch box / networking rack) development or product engineering in the datacom / telecom industry is required Capable of hands-on setting up of DC/RF electro-optical testbenches, including basic test automation coding in Python or similar. Highly detail oriented, highly organized & methodical thinker. Able to tackle engineering challenges and devise structured R&D programs for process development. Independent, action-oriented, entrepreneurial, and with high sense of product ownership. Able to travel up to 70% both domestically and internationally Advantage to experience working with manufacturing partners / in-house manufacturing of optical communication systems Advantage to product-engineering experience in NPI and volume manufacturing ramp phases of optical communication components / modules / systems. Strong preference to advanced degrees in electrical engineering or applied physics

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Lead Data Engineer POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, Virginia in-office applicants A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. This role is not eligible for employment visa sponsorship YOUR ROLE The Life, Annuity, and Long-Term Care Data Solutions team -responsible for end-to-end to end data architecture, data governance, and data engineering from source systems to data consumers-is seeking a Lead Data Engineer with strong Databricks expertise and proven experience in a Tech Lead capacity. In this role, you will lead and mentor data engineering tech leads across multiple build teams that use DataBricks and a data engineering CoE (Center of Excellence), guiding them through the full software development lifecycle including design, build, test, and run. You will lead the definition of best practices, establish common code frameworks, elevate engineering maturity, prove out and determine when new DataBricks features should be implemented, and ensure consistent delivery of high-quality quality data products and analytical solutions across build teams. You will be part of a high performing, performing, mission driven organization of 25 individuals across four agile teams. Collaboration will be central as you work closely with the solution architects, agile team tech leads, data product owner, and other partners across security, cloud, testing, and data modeling. The platform leverages a modern streaming architecture supporting both transactional and analytical pipelines, grounded in Medallion and OneLake design principles. A primary outcome for this role and others on the team is overseeing the implementation of DataBricks that will replace many legacy analytical platforms that result in new and better business outcomes. What you will be doing Leading 3-4 build teams, providing technical direction, coaching, mentoring, and technical governance. May directly lead some data engineers for POCs, building coding frameworks that will be shared across teams, and other re-usable data assets. May perform hands on designing, building, testing, and supporting analytical pipelines. Establishing and enforcing design, engineering, and coding standards, including code reviews. Leading CI/CD and designing reusable data tests for future releases. Expanding your expertise into AI, ML, Lakebase, and other capabilities available in the DataBricks platform to these features are implemented as needed. Driving Spark performance optimization and leading platform cost optimization opportunities. Managing production monitoring, troubleshooting, and defect resolution. What you bring 3-5 years of hands-on Databricks experience with other complementary technologies including data governance, reporting and dashboard, and source system technologies. Proven experience in a Tech Lead role, including leading developers and distributing/decomposing work. Strong communication skills with the ability to mentor, influence, and align cross functional functional stakeholders. Ability to engage proactively with business leaders to recommend solutions aligned to strategy and support data self-service service capabilities. Solid grounding in general analytics, data warehousing, and modern data engineering practices. Experience working in Agile frameworks and writing high-quality user stories. Ability to navigate ambiguity and provide clarity for your team and partners. Nice to have Azure and Fabric cloud experience Insurance industry business process and data knowledge. Medical data experience. Familiarity with data governance and data quality needs for business consumers and how they integrate with pipeline design. Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services Additional Information: National Range: $120,900 - $187,000 Disclaimer: This role will be located in Richmond, VA. Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Job Posting Title: Lead Photonics System Engineer Jabil is seeking a Lead Photonics System Engineer focused on enabling design and manufacturing services for cutting edge Co-Packaged-Optics (CPO) systems, which present new challenges with the integration density of photonic elements at the box and rack level at the EMS environment. This position engages with leading edge technology companies. You will help transform photonics as an industry, while contributing to the rapid transformative growth within the Intelligent Infrastructure business unit. Lead photonics systems engineers in this team have responsibility for a diverse array of functions, all rooted on their deep technical understanding of photonic communication links, components, and wireline systems. The job scope includes establishing product engineering expertise for photonic systems both in the central engineering organization as well as the manufacturing sites, early client engagement to understand the requirements and potential manufacturing yield risks, designing test and debug strategy, and providing optical system design services as part of Jabil's design services capabilities. Note: This is NOT a lab position. This is NOT research & development. This is production scale photonics manufacturing in a hyperscale environment. You are a leader within a global manufacturing team applying photonics technology to the manufacturing of server and racks for datacenters. Please note that this position requires more than 50% travel. You can be located anywhere in the USA for this position as a result. What will you do? - Provide product subject matter expertise to support manufacturing line bringup and NPI activities for CPO systems in Jabil's factories, in particular focusing on process design, yield analysis, and root-causing of failure modes to drive yield improvement. Develop test strategy, quality control gates, and rework flows with the test engineering and industrial engineering teams to establish process control, early fault detection, and effective rework flows. Define yield, throughput, and parametric-data dashboards (as well as automated data analysis) for implementation with the work cell and data engineering teams to allow SPC implementation and drive systematic yield improvement processes. Participate in client interactions to funnel in specs, requirements required for system CPO system design. Support product design phase with DFM and FMEA guidance. Train and provide technical guidance to factory product engineers through manufacturing NPI and volume ramp phases. Maintain an ongoing engagement with the factory operations and engineering teams to continuously drive process and yield improvements, provide engineering support as required for tackling manufacturing issues. Keep abreast of new technologies pertaining to the co-packaged-optics systems with a focus on photonics packaging, fiber-optic connectivity, test and metrology methods and equipment. Evaluate and qualify new offerings in area of fiber-optic connectivity (such as blind-mate connectors, shuffle cables, various supporting tooling) to support design activities as well as tool adoption on factory floor. Keep abreast of new technologies pertaining to the co-packaged-optics systems with a focus on photonics packaging, fiber-optic connectivity, test and metrology methods and equipment. Perform other duties and responsibilities as required. How will you get here? - Education: Relevant 4-year Bachelor's Degree in Electrical Engineering, Physics or a similar field is required Experience: 6+ years of photonics communication system (optical engine / transceiver / switch box / networking rack) development or product engineering in the datacom / telecom industry is required Knowledge, Skills, Abilities: Possesses deep expertise in photonics and optical communication links, associated component / module specs and test methods in R&D and manufacturing for defect detection. Manufacturing experience. This is NOT a lab position. This is NOT research & development. This is production scale photonics manufacturing in a hyperscale environment. 6+ years of photonics communication system (optical engine / transceiver / switch box / networking rack) development or product engineering in the datacom / telecom industry is required Capable of hands-on setting up of DC/RF electro-optical testbenches, including basic test automation coding in Python or similar. Highly detail oriented, highly organized & methodical thinker. Able to tackle engineering challenges and devise structured R&D programs for process development. Independent, action-oriented, entrepreneurial, and with high sense of product ownership. Able to travel up to 70% both domestically and internationally Advantage to experience working with manufacturing partners / in-house manufacturing of optical communication systems Advantage to product-engineering experience in NPI and volume manufacturing ramp phases of optical communication components / modules / systems. Strong preference to advanced degrees in electrical engineering or applied physics

Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-

Partner with Sales Engineers to develop pump system solutions for industrial and municipal fluid handling applications, translating customer needs into equipment selections, quotations, and proposal packages that balance technical requirements with commercial viability. The pumps and related equipment supported by this position are used in manufacturing facilities, process systems, and municipal infrastructure - not as components within vehicles, engines, or heavy equipment. Support projects through submittals, order review, and execution to help ensure the equipment delivered meets customer requirements and application specifications. Evaluate system conditions and performance, select pumps and supporting equipment, and collaborate with Sales Engineers, customers, vendors, and internal teams throughout the project lifecycle. This position is NOT eligible for sponsorship (or transfer of sponsorship) at this time or in the future. Applicants must be authorized to work for ANY employer in the U.S. What You'll Be Responsible For Review customer requirements, specifications, drawings, and application data Perform pump sizing, selection, and system configuration for industrial and municipal applications Select supporting equipment and accessories based on application requirements Prepare quotations, bills of material, and technical proposal packages Develop schematics, layouts, and supporting documentation as needed Review contract scope and specifications for compliance, documentation, calculations, and testing requirements Support submittal development and technical review after award Stay engaged after award to help ensure the equipment package and final deliverables remain aligned with the application and specifications Work with vendors, purchasing, production, service, and sales to keep projects aligned and moving Maintain accurate records of quotes, opportunities, projects, and correspondence Develop and maintain expertise across assigned product lines, software tools, and pump applications About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 60,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. Why Tencarva Annual Incentive Ownership Opportunities Profit Sharing via 401(k) Earn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidays Tencarva is one of the largest and most respected pump distributors in the United States. Stable, growing company with strong financial performance and no history of layoffs. Opportunity to work on complex industrial and municipal pump applications Broad exposure to engineered systems, pump packages, and a variety of product lines Collaborative environment with experienced Sales Engineers and technical teams Insurance benefits include medical, dental, vision, disability, and life What We're Looking For 3+ years of Applications Engineering or related pump industry experience required Bachelor's degree in Mechanical Engineering or a related engineering or technical discipline required Pump OEM or industrial pump distributor experience preferred Understanding of pump hydraulics, pump construction, and system applications Ability to interpret specifications, contracts, P&IDs, drawings, and technical submittal requirements Experience working with ERP systems, quotation tools, or order management systems preferred Experience with CAD, SolidWorks, or similar design tools preferred Ability to develop technically accurate proposals and bills of material Strong communication skills and sound engineering judgment Comfortable working through both pre-award and post-award phases of a project Relevant Experience / Key Skills Applications engineering, pump sizing and selection, hydraulic calculations, system curves, total dynamic head, NPSH, head loss, pump performance evaluation, centrifugal pumps, vertical turbine pumps, submersible pumps, positive displacement pumps, pump systems, pump stations, lift stations, municipal water and wastewater, industrial process systems, force mains, wet wells, piping systems, valves and accessories, equipment packages, rotating equipment, technical proposals, quotations, cost estimating, bills of material, equipment schedules, technical specifications, contract document review, P&IDs, drawings, schematics, submittals, shop drawings, RFIs, vendor data review, scope review, order review, procurement support, project coordination, specification compliance, testing requirements, factory acceptance testing, startup and commissioning support, O&M documentation, CAD, AutoCAD, SolidWorks, ERP systems, order management systems The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes. Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI72fc31889ae0-4645

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a talented and motivated Service Center Analyst for a Full Time position. Job Summary: The Support Center Analyst provides telephone-based technical support to enterprise users across the organization. This role is ideal for a customer-focused IT professional who thrives in a fast-paced environment, takes ownership of issues end-to-end, and is committed to meeting service-level agreements (SLAs). As the first point of contact you will support technical incidents, service requests, and access management while ensuring timely resolution, clear communication, and exceptional customer experience. This is a hybrid position, with an anticipated work schedule of approximately 60% onsite and 40% remote. The Support Center Analyst may be approved to work remotely but must be available to report onsite as business needs require. Key Responsibilities Provide Tier 1 technical support for: Desktops, laptops, printers, and peripheral devices Network connectivity and access issues User accounts Diagnose, troubleshoot, and resolve technical issues via phone and ticketing system Open, document, and manage incidents and service requests through the enterprise ticketing system (ServiceNow preferred) Install, configure, and troubleshoot: Core software applications Hardware components Manage user accounts, access, permissions, security groups, and distribution lists using Active Directory Users and Computers (ADUC) Clearly communicate technical concepts to non-technical users Monitor ticket queues, prioritize workloads, and meet established SLAs Escalate unresolved issues to Tiers 2 or 3 when necessary Proactively communicate status updates and follow through to resolution Required Skills: Strong customer service and interpersonal skills Excellent verbal and written communication abilities Active listening and analytical troubleshooting skills High level of ownership and accountability Ability to multitask in a high-volume support environment Understanding of Incident, Problem, and Change Management processes Required Experience 2+ years of experience at an enterprise level: Help Desk Service Desk Technical Support Call Center Hands-on experience supporting: Microsoft Windows 11 Microsoft Office 365 SharePoint Working knowledge of: TCP/IP, DHCP, and DNS PC hardware, printers, and peripherals Experience using enterprise ticketing systems (ServiceNow preferred) Preferred Qualifications Experience with one or more of the following: Windows Operating Systems Microsoft Remote Desktop Services VPN technologies BeyondTrust Remote Support Familiarity with enterprise infrastructure and end-user computing environments Familiarity with Microsoft Azure cloud environments, including Azure Active Directory, cloud-based authentication, and enterprise environments Exposure to Microsoft Intune (Endpoint Manager) in a Tier 1 support capacity, including basic device enrollment support and assisting users with access or connectivity issues. Education & Certifications High school diploma or equivalent (required) Bachelor's degree (preferred) Preferred certifications: HDI (CSA, SCA, DST) ITIL Foundation CompTIA A+ or Network+ MCP, MCSA, or MCSE Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Partner with Sales Engineers to develop pump system solutions for industrial and municipal fluid handling applications, translating customer needs into equipment selections, quotations, and proposal packages that balance technical requirements with commercial viability. The pumps and related equipment supported by this position are used in manufacturing facilities, process systems, and municipal infrastructure - not as components within vehicles, engines, or heavy equipment. Support projects through submittals, order review, and execution to help ensure the equipment delivered meets customer requirements and application specifications. Evaluate system conditions and performance, select pumps and supporting equipment, and collaborate with Sales Engineers, customers, vendors, and internal teams throughout the project lifecycle. This position is NOT eligible for sponsorship (or transfer of sponsorship) at this time or in the future. Applicants must be authorized to work for ANY employer in the U.S. What You'll Be Responsible For Review customer requirements, specifications, drawings, and application data Perform pump sizing, selection, and system configuration for industrial and municipal applications Select supporting equipment and accessories based on application requirements Prepare quotations, bills of material, and technical proposal packages Develop schematics, layouts, and supporting documentation as needed Review contract scope and specifications for compliance, documentation, calculations, and testing requirements Support submittal development and technical review after award Stay engaged after award to help ensure the equipment package and final deliverables remain aligned with the application and specifications Work with vendors, purchasing, production, service, and sales to keep projects aligned and moving Maintain accurate records of quotes, opportunities, projects, and correspondence Develop and maintain expertise across assigned product lines, software tools, and pump applications About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 60,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. Why Tencarva Annual Incentive Ownership Opportunities Profit Sharing via 401(k) Earn up to 120 hours (3 weeks) of PTO per year - plus 10 paid holidays Tencarva is one of the largest and most respected pump distributors in the United States. Stable, growing company with strong financial performance and no history of layoffs. Opportunity to work on complex industrial and municipal pump applications Broad exposure to engineered systems, pump packages, and a variety of product lines Collaborative environment with experienced Sales Engineers and technical teams Insurance benefits include medical, dental, vision, disability, and life What We're Looking For 3+ years of Applications Engineering or related pump industry experience required Bachelor's degree in Mechanical Engineering or a related engineering or technical discipline required Pump OEM or industrial pump distributor experience preferred Understanding of pump hydraulics, pump construction, and system applications Ability to interpret specifications, contracts, P&IDs, drawings, and technical submittal requirements Experience working with ERP systems, quotation tools, or order management systems preferred Experience with CAD, SolidWorks, or similar design tools preferred Ability to develop technically accurate proposals and bills of material Strong communication skills and sound engineering judgment Comfortable working through both pre-award and post-award phases of a project Relevant Experience / Key Skills Applications engineering, pump sizing and selection, hydraulic calculations, system curves, total dynamic head, NPSH, head loss, pump performance evaluation, centrifugal pumps, vertical turbine pumps, submersible pumps, positive displacement pumps, pump systems, pump stations, lift stations, municipal water and wastewater, industrial process systems, force mains, wet wells, piping systems, valves and accessories, equipment packages, rotating equipment, technical proposals, quotations, cost estimating, bills of material, equipment schedules, technical specifications, contract document review, P&IDs, drawings, schematics, submittals, shop drawings, RFIs, vendor data review, scope review, order review, procurement support, project coordination, specification compliance, testing requirements, factory acceptance testing, startup and commissioning support, O&M documentation, CAD, AutoCAD, SolidWorks, ERP systems, order management systems The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the official title used internally for job classification purposes. Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI18f6b38a13a8-4645

Agency Support Analyst To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. Provide end-user problem support by giving immediate response to end-user problems and questions related to computer hardware, application and system software, network communications, batch production processing, system and network administration, and related business procedures. Analyze and independently resolve 75 percent of assigned problems on initial end-user contact. Request assistance of senior analyst or Level II support if unable to determine immediate resolution. Assign unresolved complex problems to Level II technical support or other support personnel as appropriate. Dispatch unresolved network problems to appropriate vendors. Follow up on all open problems to assure timely response to the end-user. Document all reported problems on the problem tracking system. Provide a solid level of support to applications and products including, but not limited to, FBCARES, Microsoft Word, Excel, Outlook, Online Forms, Eforms, Security Forms, Auto/Member, Homeowners, BAP Quote, Customer Center/Lienholder, Document Center, Farmowners, Life Solutions, Photo Upload, RCT, BVS, Life Wizard, Online Manuals, Guardian, Farm Bureau Portal knowledge and navigation, Internet Explorer, Agent Log File, US Signal, Payroll's ADP EeTime, LexisNexis-MVRs/Pay Advantage, Active Directory, Query, printing of all applications, printing hardware problems, Office Communicator, basic mainframe knowledge, Cipher Trust, E-mail Encryption, and Password Self Service. Provide a solid level of understanding and knowledge related to the operational aspects of the Field Force environment including workstation and printer hardware usage. Required High school diploma or equivalent required. Three years of experience in information technology or concentrated use of personal computers required. Good understanding of insurance concepts required. Demonstrated ability to communicate clearly, succinctly and in a manner that appeals to a wide audience. Preferred Associate's or bachelor's degree in business or computer science preferred. Experience in customer service or technical help desk environment preferred. Understanding of Farm Bureau's processing environment preferred. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19 PI02d2b85cc86d-0576

Field Service Manager US-AL-Birmingham Job ID: 34649 Type: Full-Time # of Openings: 1 Category: Field Service AL - Birmingham About the Role Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital-savvy service specialist within a dynamic environment sound like your sweet spot? Canon USA, a pioneer in technology, solutions, and services, wants to hear from you. We're actively seeking a Field Service Manager to empower our talented group of technical Digital Service Specialists who proudly service and support Canon's hardware and software technology-based solutions to keep our innovative customers moving forward. Your Impact We're looking for a true go-getter to oversee: A team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Selecting, hiring, training, and developing current and new technical representatives. Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction. The warehousing process as it relates to merchandise and inventory. The development and education of the team as it relates to new technology in an evolving industry. About You: The Skills & Expertise You Bring Do you meet these requirements? Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees . Service management experience in the technology industry. Hands-on field technical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills including the desire to develop and lead a team. Possess excellent time management skills. We are providing the anticipated base salary range for this role: $7,180-115,580 annually. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 80 Yearly Salary PI27a506819ba2-2890

Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210

Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI99ac0fe20f5b-8210

Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. Job Summary: Butcher Power Products (BPP) is seeking a Senior Infrastructure & Security Engineer to join our growing Information Technology team. This is a unique opportunity for an experienced technology professional to help shape the future of IT operations within a rapidly evolving organization. BPP has recently completed a significant transformation to a modern Microsoft enterprise platform, including Microsoft 365 E5, Entra ID, Intune, Defender, Azure services, and a Cisco-based network infrastructure. The successful candidate will serve as the primary technical owner and subject matter expert for networking, infrastructure, cloud operations, identity security, and cybersecurity initiatives. Working alongside existing IT staff and strategic service providers, this individual will help establish internal ownership of critical technology platforms and reduce long-term reliance on managed service providers. This is a highly visible, hands-on engineering role that combines architecture, administration, operational support, security, project leadership, and technology strategy. Key Responsibilities: Infrastructure & Network Engineering: Own and administer Cisco Meraki networking environments, including switching, wireless, SD-WAN, VPN, and firewall services. Manage Cisco Umbrella, Duo MFA, and related network security technologies. Design, implement, and maintain network architecture standards. Manage network performance, availability, monitoring, and troubleshooting. Lead network expansion and modernization initiatives. Serve as primary escalation point for complex infrastructure issues. Maintain network diagrams, standards, and technical documentation. Security Engineering & Operations: Own operational administration of Microsoft Defender security solutions. Administer Microsoft Entra ID security controls, Conditional Access, and identity protection capabilities. Manage privileged access controls, RBAC, and security governance processes. Coordinate vulnerability management and remediation activities. Partner with eSentire and other security providers for incident response and threat management. Conduct risk assessments and security reviews. Lead implementation of security best practices aligned to Zero Trust principles. Develop and maintain cybersecurity policies, standards, and operational procedures. Microsoft Cloud & Identity Administration: Administer Microsoft 365, Entra ID, Intune, and Azure environments. Support cloud architecture and platform governance initiatives. Manage identity lifecycle processes and authentication services. Support compliance, device management, and endpoint security initiatives. Participate in future cloud modernization and automation projects. Evaluate and implement improvements to Microsoft security and infrastructure platforms. Technical Leadership & MSP Transition: Act as technical owner for infrastructure and security vendors. Develop plans to transition operational responsibilities from managed service providers to internal IT resources. Validate vendor recommendations and architectural decisions. Identify opportunities to improve service quality, operational efficiency, and cost effectiveness. Provide technical mentorship to engineers and support staff. Service Delivery & Support: Serve as Tier III escalation resource. Participate in troubleshooting complex user and infrastructure issues. Support major incidents and problem management activities. Contribute to continuous improvement of support processes and documentation. Utilize Jira Service Management and established ITIL-style processes. Qualifications: Required: 7+ years of experience in systems, infrastructure, networking, or cybersecurity roles. Experience administering Microsoft 365 environments. Experience with Microsoft Entra ID and identity security. Experience with Microsoft Defender security platforms. Strong networking fundamentals including routing, switching, VLANs, VPNs, wireless, and firewall technologies. Experience supporting Cisco or Meraki environments. Strong troubleshooting and analytical skills. Experience creating technical documentation and operational procedures. Ability to work independently and drive technical initiatives. Preferred: Experience transitioning services from MSP-supported environments to internal ownership. Experience with Cisco Meraki, Cisco Umbrella, and Duo. Experience with Microsoft Intune and endpoint management. Experience supporting Azure environments. Security Operations Center (SOC) collaboration experience. Manufacturing or multi-site environment experience. Certifications Preferred: CCNA Security+ SC-300 AZ-500 CISSP Meraki certifications Core Competencies: Technical Infrastructure & Networking Cybersecurity & Risk Management Microsoft Cloud & Endpoint Management Technical Leadership & Strategic Ownership Operational Excellence & Service Delivery CompensationThe base pay range for this role is $150,000 - $160,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PIa685a912f9ec-4263

Job Description Job Description Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. Job Summary: Butcher Power Products (BPP) is seeking a Senior Infrastructure & Security Engineer to join our growing Information Technology team. This is a unique opportunity for an experienced technology professional to help shape the future of IT operations within a rapidly evolving organization. BPP has recently completed a significant transformation to a modern Microsoft enterprise platform, including Microsoft 365 E5, Entra ID, Intune, Defender, Azure services, and a Cisco-based network infrastructure. The successful candidate will serve as the primary technical owner and subject matter expert for networking, infrastructure, cloud operations, identity security, and cybersecurity initiatives. Working alongside existing IT staff and strategic service providers, this individual will help establish internal ownership of critical technology platforms and reduce long-term reliance on managed service providers. This is a highly visible, hands-on engineering role that combines architecture, administration, operational support, security, project leadership, and technology strategy. Key Responsibilities: Infrastructure & Network Engineering: Own and administer Cisco Meraki networking environments, including switching, wireless, SD-WAN, VPN, and firewall services. Manage Cisco Umbrella, Duo MFA, and related network security technologies. Design, implement, and maintain network architecture standards. Manage network performance, availability, monitoring, and troubleshooting. Lead network expansion and modernization initiatives. Serve as primary escalation point for complex infrastructure issues. Maintain network diagrams, standards, and technical documentation. Security Engineering & Operations: Own operational administration of Microsoft Defender security solutions. Administer Microsoft Entra ID security controls, Conditional Access, and identity protection capabilities. Manage privileged access controls, RBAC, and security governance processes. Coordinate vulnerability management and remediation activities. Partner with eSentire and other security providers for incident response and threat management. Conduct risk assessments and security reviews. Lead implementation of security best practices aligned to Zero Trust principles. Develop and maintain cybersecurity policies, standards, and operational procedures. Microsoft Cloud & Identity Administration: Administer Microsoft 365, Entra ID, Intune, and Azure environments. Support cloud architecture and platform governance initiatives. Manage identity lifecycle processes and authentication services. Support compliance, device management, and endpoint security initiatives. Participate in future cloud modernization and automation projects. Evaluate and implement improvements to Microsoft security and infrastructure platforms. Technical Leadership & MSP Transition: Act as technical owner for infrastructure and security vendors. Develop plans to transition operational responsibilities from managed service providers to internal IT resources. Validate vendor recommendations and architectural decisions. Identify opportunities to improve service quality, operational efficiency, and cost effectiveness. Provide technical mentorship to engineers and support staff. Service Delivery & Support: Serve as Tier III escalation resource. Participate in troubleshooting complex user and infrastructure issues. Support major incidents and problem management activities. Contribute to continuous improvement of support processes and documentation. Utilize Jira Service Management and established ITIL-style processes. Qualifications: Required: 7+ years of experience in systems, infrastructure, networking, or cybersecurity roles. Experience administering Microsoft 365 environments. Experience with Microsoft Entra ID and identity security. Experience with Microsoft Defender security platforms. Strong networking fundamentals including routing, switching, VLANs, VPNs, wireless, and firewall technologies. Experience supporting Cisco or Meraki environments. Strong troubleshooting and analytical skills. Experience creating technical documentation and operational procedures. Ability to work independently and drive technical initiatives. Preferred: Experience transitioning services from MSP-supported environments to internal ownership. Experience with Cisco Meraki, Cisco Umbrella, and Duo. Experience with Microsoft Intune and endpoint management. Experience supporting Azure environments. Security Operations Center (SOC) collaboration experience. Manufacturing or multi-site environment experience. Certifications Preferred: CCNA Security+ SC-300 AZ-500 CISSP Meraki certifications Core Competencies: Technical Infrastructure & Networking Cybersecurity & Risk Management Microsoft Cloud & Endpoint Management Technical Leadership & Strategic Ownership Operational Excellence & Service Delivery CompensationThe base pay range for this role is $150,000 - $160,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PIa685a912f9ec-4263