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team lead fiber telecom operations
Senior Network Engineer
SPECTRUM Careers Littleton, Colorado
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/11/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Network Engineer IV
SPECTRUM Careers Littleton, Colorado
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/11/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Software Network Engineer
SPECTRUM Careers Littleton, Colorado
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
03/11/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. BE PART OF THE CONNECTION As a senior-level Network Engineer, you will lead the planning, forecasting, and implementation of highly complex network systems. The Network Engineer IV - Access Network Operations will be responsible for designing and establishing corporate network standards, developing and implementing network enhancements, and recommending improvements to network architecture. You will also lead the implementation of approved network architecture and designs and play a vital role in staff development initiatives. WHAT OUR NETWORK ENGINEERS ENJOY THE MOST Actively and consistently support all efforts to simplify and enhance the customer experience. Designing, deploying, managing, and ensuring stability of the local/wide area network infrastructure technologies to provide high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems. Demonstrates a high level of competence in LAN/WAN technologies, routing and switching platforms, troubleshooting critical issues, and coordination of implementation. Represents the Engineering Department working closely with Architects and Engineers in designing, modeling, and implementing new technologies. Become a trusted partner of our engineering team through the delivery of excellent customer service and knowledge that will allow our business to grow. Troubleshoots and resolves major network and system issues. Project management - document project requirements including scope, costs, schedule, testing and terms of delivery to ensure project is completed with highest level of quality on time and within budget. Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals. Research and identify technology opportunities and their application to the business. Test and validate all new hardware and connections for proper configuration and performance. Adhere to industry specific local, state, and federal regulations, as applicable. Knows, understands and follows company policy. Performs other duties as requested by supervisor. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Experience: Six (6+) years of Data network experience Education: Bachelor's Degree in Computer Science, Electrical Engineering, or related field or equivalent work experience Technical Skills: Comprehensive understanding of existing MSO DOCSIS and Fiber network architectures, including hardware, software, and network devices Proficient in access products; CommScope, Cisco, Casa, Vecima , Harmonic, and Adtran Expert knowledge in Distributed Access Architecture (DAA), Converged Cable Access Platform (CCAP), and Remote PHY. Expert knowledge in DOCSIS Standards: In-depth knowledge of DOCSIS 3.1 and DOCSIS 4.0 specifications. Expert knowledge in Fiber-to-the-Premises (FTTP): Including Ethernet Passive Optical Network (EPON) technologies and associated hardware such as Optical Line Terminals (OLTs), Remote OLTs (R-OLT), and Optical Network Units (ONUs). Advanced knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols Advanced knowledge in network design, network architecture, protocols and network topology Advanced knowledge in TCP/IP and the OSI Model Advanced knowledge in using ticketing and software tools to support the current operations. Advanced knowledge of basic network devices and basic network appliances Advanced knowledge of network designing software, such as Visio Skills and Abilities: Ability to read, write and speak the English language Ability to use personal computer and software applications Data networking knowledge (OSI Model, TCP/IP, Optical Transport) Ability to work in a team environment Ability to perform duties in a very fast pace environment and ability to learn new technology quickly Ability to use the following office equipment telephone, copier, fax, and calculator Ability to use personal computer and software applications Knowledge of Microsoft Office Work Environment: Office Environment Work Schedule: Must be able to work the following schedule: Monday through Friday 8:00AM - 5:00PM and on-call rotation Preferred Education Cisco Certified Network Professional (CCNP or CCNA) Juniper Network Certified Specialist (JNCIS or JNCIP) Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Preferred Skills Knowledge of company products and services Preferred Related Work Experience Six (6+) years of Data network experience SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed LI-RB1 ENE312 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2026-03-:38 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $88,200.00 and $156,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Aerial Lineman - Telecom - SIGN ON BONUS
ElectriCom Inc Carlsbad, New Mexico
Position Title: Aerial Lineman - Telecom - SIGN ON BONUS Location: Carlsbad, NM Job Category: Utility Construction/Operations Date Posted: 02/25/2026 Salary Interval: Hourly Application Instructions If you're interested in this position, please complete our online application. If you have accessed this position posting by way of an external job board and encounter an issue completing the online application, please access our website directly at Position Description ElectriCom, a Utility Construction company, was founded in 1960 in Paoli, Indiana. ElectriCom has experienced continuous growth since its inception. The company takes pride in focusing on family values both in the workplace and with its customer base. ElectriCom seeks employees with the ability and desire to work for a progressive company. ElectriCom offers a competitive package for both wages and benefits. Employees who show quality performance will have the opportunity for advancement and further development of skills. The position will perform tasks involving aerial and ground telecommunications work at construction/service sites. The position may require operating aerial trucks and associated equipment with handling telecom line components. Candidate must be experienced working in a utility aerial lineman position. ESSENTIAL FUNCTIONS Safety first! Safely operator a boom truck, climb poles as needed and utilize standard tolls of the trade. Lead and motivate crew to meet OSHA, Customer and ElectriCom safety requirements, project specifications and daily production goals. Ability and willingness to follow direction from Supervision. Ability to communicate professionally with co-workers, homeowners, and customers. Willingness to work both individually and in a team environment. Troubleshoot, maintain, and repair overhead fiber lines. Read and interpret engineering plans and specifications. Understanding of separation and clearance regulations. Install poles and place wires and cables. Keep detailed record of work activity. Ability to utilize bucket trucks, crawl spaces, ladders, ceilings, tunnels, and trenches to access various installation and construction points as required. Ability to work aloft, either from a ladder, aerial device or by gaffing. Ability to climb numerous telephone poles daily, approx. 20' in height. Ability to lift and/or pull 100 pounds several times each day. Ability to endure long periods of standing, sitting or walking. Ability to bend, twist, squat, reach above the head several times per day. Continuous use of both hands to operate hand tools and perform other duties. Ability to work full-time, in an outdoor environment and in all weather conditions. Routine Training as assigned (LMS, OSHA-10 hour, etc.). Roadside Traffic Control. COMPANY BENEFITS Competitive Benefit Package including Medical, Dental, and Vision Coverage Health Savings Account (HSA) w/ Company Contributions & Match 401K w/ Company Match Company Paid Life & AD&D Insurance Company Paid Virtual Doctor Service through Teladoc Company Paid Long-Term Disability Company Paid Short-Term Disability after 3 years employment Additional Voluntary Life Insurance & Voluntary Short-Term Disability Vacation Time/PTO and Paid Holidays Paid weekly Per Diem Eligibility Position Requirements Must have 1+ years' experience in the utility/construction industry. Driver's license is required, with clean driving record. Valid CDL is strongly desired. Ability to pass a DOT physical. Must be willing travel. Equal Opportunity Employer ElectriCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, ethnicity, nationality, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law, except where an attribute is a bona fide occupational qualification. PId759c25bc14f-2835
03/01/2026
Full time
Position Title: Aerial Lineman - Telecom - SIGN ON BONUS Location: Carlsbad, NM Job Category: Utility Construction/Operations Date Posted: 02/25/2026 Salary Interval: Hourly Application Instructions If you're interested in this position, please complete our online application. If you have accessed this position posting by way of an external job board and encounter an issue completing the online application, please access our website directly at Position Description ElectriCom, a Utility Construction company, was founded in 1960 in Paoli, Indiana. ElectriCom has experienced continuous growth since its inception. The company takes pride in focusing on family values both in the workplace and with its customer base. ElectriCom seeks employees with the ability and desire to work for a progressive company. ElectriCom offers a competitive package for both wages and benefits. Employees who show quality performance will have the opportunity for advancement and further development of skills. The position will perform tasks involving aerial and ground telecommunications work at construction/service sites. The position may require operating aerial trucks and associated equipment with handling telecom line components. Candidate must be experienced working in a utility aerial lineman position. ESSENTIAL FUNCTIONS Safety first! Safely operator a boom truck, climb poles as needed and utilize standard tolls of the trade. Lead and motivate crew to meet OSHA, Customer and ElectriCom safety requirements, project specifications and daily production goals. Ability and willingness to follow direction from Supervision. Ability to communicate professionally with co-workers, homeowners, and customers. Willingness to work both individually and in a team environment. Troubleshoot, maintain, and repair overhead fiber lines. Read and interpret engineering plans and specifications. Understanding of separation and clearance regulations. Install poles and place wires and cables. Keep detailed record of work activity. Ability to utilize bucket trucks, crawl spaces, ladders, ceilings, tunnels, and trenches to access various installation and construction points as required. Ability to work aloft, either from a ladder, aerial device or by gaffing. Ability to climb numerous telephone poles daily, approx. 20' in height. Ability to lift and/or pull 100 pounds several times each day. Ability to endure long periods of standing, sitting or walking. Ability to bend, twist, squat, reach above the head several times per day. Continuous use of both hands to operate hand tools and perform other duties. Ability to work full-time, in an outdoor environment and in all weather conditions. Routine Training as assigned (LMS, OSHA-10 hour, etc.). Roadside Traffic Control. COMPANY BENEFITS Competitive Benefit Package including Medical, Dental, and Vision Coverage Health Savings Account (HSA) w/ Company Contributions & Match 401K w/ Company Match Company Paid Life & AD&D Insurance Company Paid Virtual Doctor Service through Teladoc Company Paid Long-Term Disability Company Paid Short-Term Disability after 3 years employment Additional Voluntary Life Insurance & Voluntary Short-Term Disability Vacation Time/PTO and Paid Holidays Paid weekly Per Diem Eligibility Position Requirements Must have 1+ years' experience in the utility/construction industry. Driver's license is required, with clean driving record. Valid CDL is strongly desired. Ability to pass a DOT physical. Must be willing travel. Equal Opportunity Employer ElectriCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, ethnicity, nationality, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law, except where an attribute is a bona fide occupational qualification. PId759c25bc14f-2835
Aerial Lineman - Telecom - SIGN ON BONUS
ElectriCom Inc Artesia, New Mexico
Position Title: Aerial Lineman - Telecom - SIGN ON BONUS Location: Artesia, NM Job Category: Utility Construction/Operations Date Posted: 02/25/2026 Salary Interval: Hourly Application Instructions If you're interested in this position, please complete our online application. If you have accessed this position posting by way of an external job board and encounter an issue completing the online application, please access our website directly at Position Description ElectriCom, a Utility Construction company, was founded in 1960 in Paoli, Indiana. ElectriCom has experienced continuous growth since its inception. The company takes pride in focusing on family values both in the workplace and with its customer base. ElectriCom seeks employees with the ability and desire to work for a progressive company. ElectriCom offers a competitive package for both wages and benefits. Employees who show quality performance will have the opportunity for advancement and further development of skills. The position will perform tasks involving aerial and ground telecommunications work at construction/service sites. The position may require operating aerial trucks and associated equipment with handling telecom line components. Candidate must be experienced working in a utility aerial lineman position. ESSENTIAL FUNCTIONS Safety first! Safely operator a boom truck, climb poles as needed and utilize standard tolls of the trade. Lead and motivate crew to meet OSHA, Customer and ElectriCom safety requirements, project specifications and daily production goals. Ability and willingness to follow direction from Supervision. Ability to communicate professionally with co-workers, homeowners, and customers. Willingness to work both individually and in a team environment. Troubleshoot, maintain, and repair overhead fiber lines. Read and interpret engineering plans and specifications. Understanding of separation and clearance regulations. Install poles and place wires and cables. Keep detailed record of work activity. Ability to utilize bucket trucks, crawl spaces, ladders, ceilings, tunnels, and trenches to access various installation and construction points as required. Ability to work aloft, either from a ladder, aerial device or by gaffing. Ability to climb numerous telephone poles daily, approx. 20' in height. Ability to lift and/or pull 100 pounds several times each day. Ability to endure long periods of standing, sitting or walking. Ability to bend, twist, squat, reach above the head several times per day. Continuous use of both hands to operate hand tools and perform other duties. Ability to work full-time, in an outdoor environment and in all weather conditions. Routine Training as assigned (LMS, OSHA-10 hour, etc.). Roadside Traffic Control. COMPANY BENEFITS Competitive Benefit Package including Medical, Dental, and Vision Coverage Health Savings Account (HSA) w/ Company Contributions & Match 401K w/ Company Match Company Paid Life & AD&D Insurance Company Paid Virtual Doctor Service through Teladoc Company Paid Long-Term Disability Company Paid Short-Term Disability after 3 years employment Additional Voluntary Life Insurance & Voluntary Short-Term Disability Vacation Time/PTO and Paid Holidays Paid weekly Per Diem Eligibility Position Requirements Must have 1+ years' experience in the utility/construction industry. Driver's license is required, with clean driving record. Valid CDL is strongly desired. Ability to pass a DOT physical. Must be willing travel. Equal Opportunity Employer ElectriCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, ethnicity, nationality, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law, except where an attribute is a bona fide occupational qualification. PIa5-
03/01/2026
Full time
Position Title: Aerial Lineman - Telecom - SIGN ON BONUS Location: Artesia, NM Job Category: Utility Construction/Operations Date Posted: 02/25/2026 Salary Interval: Hourly Application Instructions If you're interested in this position, please complete our online application. If you have accessed this position posting by way of an external job board and encounter an issue completing the online application, please access our website directly at Position Description ElectriCom, a Utility Construction company, was founded in 1960 in Paoli, Indiana. ElectriCom has experienced continuous growth since its inception. The company takes pride in focusing on family values both in the workplace and with its customer base. ElectriCom seeks employees with the ability and desire to work for a progressive company. ElectriCom offers a competitive package for both wages and benefits. Employees who show quality performance will have the opportunity for advancement and further development of skills. The position will perform tasks involving aerial and ground telecommunications work at construction/service sites. The position may require operating aerial trucks and associated equipment with handling telecom line components. Candidate must be experienced working in a utility aerial lineman position. ESSENTIAL FUNCTIONS Safety first! Safely operator a boom truck, climb poles as needed and utilize standard tolls of the trade. Lead and motivate crew to meet OSHA, Customer and ElectriCom safety requirements, project specifications and daily production goals. Ability and willingness to follow direction from Supervision. Ability to communicate professionally with co-workers, homeowners, and customers. Willingness to work both individually and in a team environment. Troubleshoot, maintain, and repair overhead fiber lines. Read and interpret engineering plans and specifications. Understanding of separation and clearance regulations. Install poles and place wires and cables. Keep detailed record of work activity. Ability to utilize bucket trucks, crawl spaces, ladders, ceilings, tunnels, and trenches to access various installation and construction points as required. Ability to work aloft, either from a ladder, aerial device or by gaffing. Ability to climb numerous telephone poles daily, approx. 20' in height. Ability to lift and/or pull 100 pounds several times each day. Ability to endure long periods of standing, sitting or walking. Ability to bend, twist, squat, reach above the head several times per day. Continuous use of both hands to operate hand tools and perform other duties. Ability to work full-time, in an outdoor environment and in all weather conditions. Routine Training as assigned (LMS, OSHA-10 hour, etc.). Roadside Traffic Control. COMPANY BENEFITS Competitive Benefit Package including Medical, Dental, and Vision Coverage Health Savings Account (HSA) w/ Company Contributions & Match 401K w/ Company Match Company Paid Life & AD&D Insurance Company Paid Virtual Doctor Service through Teladoc Company Paid Long-Term Disability Company Paid Short-Term Disability after 3 years employment Additional Voluntary Life Insurance & Voluntary Short-Term Disability Vacation Time/PTO and Paid Holidays Paid weekly Per Diem Eligibility Position Requirements Must have 1+ years' experience in the utility/construction industry. Driver's license is required, with clean driving record. Valid CDL is strongly desired. Ability to pass a DOT physical. Must be willing travel. Equal Opportunity Employer ElectriCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, ancestry, ethnicity, nationality, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law, except where an attribute is a bona fide occupational qualification. PIa5-
Supervisor, Telecom Operations
Smithville Communications Ellettsville, Indiana
Direct applicants only. We are not seeking 3rd party recruitment services this time. Join a team where leadership, innovation, and community connection come together. Smithville-Southern Indiana's trusted provider of Internet, Voice, Security, and Enterprise data services-is looking for a Supervisor, Telecom Operations who's passionate about supporting people, improving processes, and delivering exceptional customer experiences. Why This Role Matters As the Supervisor of Telecom Operations, you will lead a skilled team of six Telecom Technicians who keep our customers connected and our network performing at its best. You'll coach and mentor talent, help shape operational standards, and play a key role in advancing Smithville's commitment to quality service and continuous improvement. This is a great opportunity for someone who enjoys a mix of fieldwork, leadership, and cross department collaboration-while contributing to a company with over 100 years of trusted service in Indiana. To get an idea of the team you will lead, watch "A Day in the Life of a Telecom Technician". What You'll Do Field Leadership (40%) - Work alongside technicians in the field, providing guidance and hands-on support - Conduct quality checks to ensure proper SOPs and safety standards - Assist with urgent service needs and overflow work - Coach team members to support their growth and performance Operations Coordination (30%) - Serve as the communication hub for the team - Share updates, troubleshoot issues, and coordinate with internal partners - Help maintain smooth daily operations and workflow Project Coordination (15%) - Prioritize and plan Enterprise & Business Solutions projects - Partner with the Telecom Project Coordinator for alignment - Communicate project status with technicians and stakeholders Team & Performance Management (10%) - Lead performance reviews and provide ongoing feedback - Approve timesheets and schedule requests - Ensure accurate documentation and policy compliance - Facilitate team meetings to discuss goals, progress, and challenges - Collaborate with HR on recognition programs and performance matters Other Duties (5%) - Support additional initiatives that help the team and organization succeed What You Need to Bring Minimum Qualifications - Associate's degree or equivalent telecom industry experience - 2+ years of experience in fiber-optic splicing, equipment installation, structured cabling, troubleshooting, and verification - Proficiency with hand tools, splicer machines, OTDR, and Microsoft Office - Strong problem-solving, critical thinking, and communication skills - Valid driver's license and safe driving record - Ability to distinguish colors Preferred Qualifications - Previous experience leading or supervising a team - Familiarity with networking, wireless protocols, security systems, GPON, Calix FTTH, and project management - Ability to learn workforce management or operations software Physical & Working Environment - Office, indoor, and outdoor fieldwork in varying conditions - Occasional exposure to heights, vibrations, and confined spaces - Standard 40-hour workweek with potential evening/weekend needs - Physical activity including climbing, bending, kneeling, and lifting 45+ lbs What We Offer - Professional development, tuition reimbursement, and training - Company-paid Dental, Term Life, and Long-Term Disability - Low-cost Medical options, Vision, and Prescription coverage - HSA with annual employer contributions - 401(k) with company match - Generous PTO and paid holidays - Discounts on Smithville products and services Who We Are For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. Smithville is proud to be an equal opportunity employer. Powered by JazzHR PI7065f6-
01/15/2026
Full time
Direct applicants only. We are not seeking 3rd party recruitment services this time. Join a team where leadership, innovation, and community connection come together. Smithville-Southern Indiana's trusted provider of Internet, Voice, Security, and Enterprise data services-is looking for a Supervisor, Telecom Operations who's passionate about supporting people, improving processes, and delivering exceptional customer experiences. Why This Role Matters As the Supervisor of Telecom Operations, you will lead a skilled team of six Telecom Technicians who keep our customers connected and our network performing at its best. You'll coach and mentor talent, help shape operational standards, and play a key role in advancing Smithville's commitment to quality service and continuous improvement. This is a great opportunity for someone who enjoys a mix of fieldwork, leadership, and cross department collaboration-while contributing to a company with over 100 years of trusted service in Indiana. To get an idea of the team you will lead, watch "A Day in the Life of a Telecom Technician". What You'll Do Field Leadership (40%) - Work alongside technicians in the field, providing guidance and hands-on support - Conduct quality checks to ensure proper SOPs and safety standards - Assist with urgent service needs and overflow work - Coach team members to support their growth and performance Operations Coordination (30%) - Serve as the communication hub for the team - Share updates, troubleshoot issues, and coordinate with internal partners - Help maintain smooth daily operations and workflow Project Coordination (15%) - Prioritize and plan Enterprise & Business Solutions projects - Partner with the Telecom Project Coordinator for alignment - Communicate project status with technicians and stakeholders Team & Performance Management (10%) - Lead performance reviews and provide ongoing feedback - Approve timesheets and schedule requests - Ensure accurate documentation and policy compliance - Facilitate team meetings to discuss goals, progress, and challenges - Collaborate with HR on recognition programs and performance matters Other Duties (5%) - Support additional initiatives that help the team and organization succeed What You Need to Bring Minimum Qualifications - Associate's degree or equivalent telecom industry experience - 2+ years of experience in fiber-optic splicing, equipment installation, structured cabling, troubleshooting, and verification - Proficiency with hand tools, splicer machines, OTDR, and Microsoft Office - Strong problem-solving, critical thinking, and communication skills - Valid driver's license and safe driving record - Ability to distinguish colors Preferred Qualifications - Previous experience leading or supervising a team - Familiarity with networking, wireless protocols, security systems, GPON, Calix FTTH, and project management - Ability to learn workforce management or operations software Physical & Working Environment - Office, indoor, and outdoor fieldwork in varying conditions - Occasional exposure to heights, vibrations, and confined spaces - Standard 40-hour workweek with potential evening/weekend needs - Physical activity including climbing, bending, kneeling, and lifting 45+ lbs What We Offer - Professional development, tuition reimbursement, and training - Company-paid Dental, Term Life, and Long-Term Disability - Low-cost Medical options, Vision, and Prescription coverage - HSA with annual employer contributions - 401(k) with company match - Generous PTO and paid holidays - Discounts on Smithville products and services Who We Are For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. Smithville is proud to be an equal opportunity employer. Powered by JazzHR PI7065f6-
Inventory and Procurement Coordinator - Mission, KS
Mercury Broadband Mission, Kansas
Inventory and Procurement Coordinator Location: Mission, KS (Hybrid) Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Position Summary: The Inventory and Procurement Coordinator at Mercury Fiber is a dynamic role that oversees both procurement and inventory management to ensure the seamless flow of materials and services for our operations. Reporting to the Procurement Manager, this position plays a crucial role in optimizing costs, maintaining strong vendor relationships, and ensuring accurate inventory levels. The role demands agility in responding to emergent requirements and strategic planning with vendors to position Mercury Fiber as an industry leader. Key Responsibilities: Procurement: Collaborate across departments to anticipate procurement needs and streamline purchasing. Procure materials for network construction, maintenance, subscriber installation, and indirect operational needs. Identify potential suppliers, develop and maintain strong relationships, conduct negotiations, and secure best-value arrangements. Manage purchase orders from creation to completion, ensuring accuracy, compliance with company policies, and alignment with project timelines. Drive cost savings and process improvements in procurement operations. Inventory Management: Coordinate stock ordering and replenishment based on demand forecasts and inventory thresholds. Manage regular cycle counts and audits across warehouses to verify physical inventory against recorded quantities. Investigate and swiftly resolve discrepancies in inventory counts and address issues related to damaged or defective products. Provide advice, training, and ongoing support to team members in inventory-related tasks and best practices. Skills and Requirements: Proven experience in procurement and inventory management roles.Strong negotiation, communication, and problem-solving skills.Attention to detail and accuracy in procurement and inventory processes.Proficiency with Microsoft Office 365 suite.Knowledge of relevant regulations and best practices in procurement and inventory management.Excellent organizational and time-management skills.Collaborative team player with the ability to work effectively in a team environment.Appetite for finding and implementing process improvement. Preferred Education and Experience: High school diploma required, bachelor's degree in Business, Supply Chain Management, Logistics, or a related field preferred.3+ years of experience in procurement or purchasing roles.2+ years of experience in logistics/inventory coordination or related roles.Experience with Microsoft Dynamics 365. Physical Requirements: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.Specific vision abilities required by this job include close vision requirements due to computer work.Light to moderate lifting may be required.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers. Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband's rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department. PIc7791d43b6-
01/15/2026
Full time
Inventory and Procurement Coordinator Location: Mission, KS (Hybrid) Position Type: Full-Time Compensation: Competitive Pay Benefits: Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training Position Summary: The Inventory and Procurement Coordinator at Mercury Fiber is a dynamic role that oversees both procurement and inventory management to ensure the seamless flow of materials and services for our operations. Reporting to the Procurement Manager, this position plays a crucial role in optimizing costs, maintaining strong vendor relationships, and ensuring accurate inventory levels. The role demands agility in responding to emergent requirements and strategic planning with vendors to position Mercury Fiber as an industry leader. Key Responsibilities: Procurement: Collaborate across departments to anticipate procurement needs and streamline purchasing. Procure materials for network construction, maintenance, subscriber installation, and indirect operational needs. Identify potential suppliers, develop and maintain strong relationships, conduct negotiations, and secure best-value arrangements. Manage purchase orders from creation to completion, ensuring accuracy, compliance with company policies, and alignment with project timelines. Drive cost savings and process improvements in procurement operations. Inventory Management: Coordinate stock ordering and replenishment based on demand forecasts and inventory thresholds. Manage regular cycle counts and audits across warehouses to verify physical inventory against recorded quantities. Investigate and swiftly resolve discrepancies in inventory counts and address issues related to damaged or defective products. Provide advice, training, and ongoing support to team members in inventory-related tasks and best practices. Skills and Requirements: Proven experience in procurement and inventory management roles.Strong negotiation, communication, and problem-solving skills.Attention to detail and accuracy in procurement and inventory processes.Proficiency with Microsoft Office 365 suite.Knowledge of relevant regulations and best practices in procurement and inventory management.Excellent organizational and time-management skills.Collaborative team player with the ability to work effectively in a team environment.Appetite for finding and implementing process improvement. Preferred Education and Experience: High school diploma required, bachelor's degree in Business, Supply Chain Management, Logistics, or a related field preferred.3+ years of experience in procurement or purchasing roles.2+ years of experience in logistics/inventory coordination or related roles.Experience with Microsoft Dynamics 365. Physical Requirements: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.Specific vision abilities required by this job include close vision requirements due to computer work.Light to moderate lifting may be required.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Ability to sit at a computer terminal for an extended period.May be required to operate general office equipment including but not limited to copiers, printers. Organization: Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadband's rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest. Mercury Broadband is committed to a diverse and inclusive workplace. Mercury is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department. PIc7791d43b6-
Manager, Broadband Network Technician
Astound Lanham, Maryland
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Telecom Infrastructure Engineer
InsideHigherEd Greensboro, North Carolina
Position Number: 002951 Functional Title: Telecom Infrastructure Engineer Position Type: Staff Position Eclass: EP - EHRA 12 mo leave earning University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit: The ITS Enterprise Technology Infrastructure team manages the organization's network, communication systems, IT facilities, research infrastructure, enterprisesystems, and data infrastructure to ensure robust, secure, and high-performance IT operations. This department supports critical technological functions across the enterprise, enabling seamlessconnectivity, advanced research capabilities, and efficient data management. Position Summary: The primary purpose of this position is to architect, manage, and maintain high-performance/high-availability information transport systems infrastructure that supports enterprise technology services: Provides cabling/wiring services for UNCG's Layer 1 network/communications infrastructure. Designs, manages, and installs Commscope and Corning cabling systems in accordance with University design guidelines and standards. Ensures the timely repair of UNCG's inside cable plant and outside cable plant. Collaborates with other ITS teams, the UNCG Facilities department, Designers, and Contractors to ensure UNCG's structured cabling systems are properly designed, built, and protected during construction and renovation projects. Minimum Qualifications: Mid-career with Master's and 1-2 yrs experience; or Bachelor's and 2-4 yrs experience; or equivalent education/experience. Recruitment Range: Salary commensurate with experience Org : Info Technology Services - 23101 Job Open Date: 12/19/2025 For Best Consideration Date: 01/05/2026 Open Until Filled: Yes FTE: 1.000 Type of Appointment: Permanent Number of Months per Year: 12 FLSA: Exempt Percentage Of Time: 20 Key Responsibility: Fiber Infrastructure Essential Tasks: Provide operational oversight and manage the campus fiber optic infrastructure, including duct bank, fiber optic backbone, and building tie-ins. Maintain records of fiber infrastructure, including allocations and usage. Respond to calls on the UNCG Fiber Identification Line and provide emergency response to fiber violations. Maintain and manage agreements with UNCG departments and external entities, as appropriate, to provide request fulfillment, emergency break/fix, and outside plant locate services. Percentage Of Time: 20 Key Responsibility: Network Wiring Essential Tasks: Manage the University's inside cable plant, providing operational oversight in the implementation and management of Layer 1 communications infrastructure for data center, building distribution, and telecom facilities that enable network connectivity. Design, develop, and document processes and procedures required to operate and maintain network wiring, including horizontal and vertical cabling. Design and manage University telecommunications standards and ensure publication as needed. Percentage Of Time: 20 Key Responsibility: Request Fulfillment Essential Tasks: Lead and manage request fulfillment for moves, adds, and changes to Layer 1 communications infrastructure. Manage the customer quote development and delivery process, providing scope of work, budgetary estimates (one-time and ongoing) for information transport systems and installations as requested, and expected timelines. Develop implementation plans and manage work activities that may include procurement, coordination with other entities, site visits and inspections, and chargeback to the customer. Percentage Of Time: 30 Key Responsibility: Construction / Renovation Support Essential Tasks: Provide telecommunications transport system design and consulting support on new construction and renovation projects. As the liaison between construction project managers and ITS, ensure functional teams understand deliverables for each project, including scope of work, expected timelines, and budgetary constraints. Actively participate in construction projects, providing technical reviews, written comments, inspections, and escalation support at each phase from inception to completion. Evaluate design and budgeting alternatives to provide the most efficient information transport capability using current design standards. Percentage Of Time: 10 Key Responsibility: Strategic Planning Essential Tasks: Utilize knowledge base and expertise to develop and execute long-range plans for the University's Layer 1 infrastructure, including underground fiber optic backbone, aerial fiber runs, and horizontal/vertical network cabling. Identify and provide funding requirements to ensure the continued operation of Layer 1 fiber optic and Ethernet infrastructure. Research new technology to determine feasibility, costs, and compatibility with current systems. Present highly complex technical solutions in an understandable format to critical leadership and client stakeholders, both internal and external to UNCG. Physical Effort: Hand Movement-Repetitive Motions - f, Reading - f, Writing - f, Hearing - f, Talking - f, Sitting - f Work Environment: Inside - c
01/14/2026
Full time
Position Number: 002951 Functional Title: Telecom Infrastructure Engineer Position Type: Staff Position Eclass: EP - EHRA 12 mo leave earning University Information: Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit: The ITS Enterprise Technology Infrastructure team manages the organization's network, communication systems, IT facilities, research infrastructure, enterprisesystems, and data infrastructure to ensure robust, secure, and high-performance IT operations. This department supports critical technological functions across the enterprise, enabling seamlessconnectivity, advanced research capabilities, and efficient data management. Position Summary: The primary purpose of this position is to architect, manage, and maintain high-performance/high-availability information transport systems infrastructure that supports enterprise technology services: Provides cabling/wiring services for UNCG's Layer 1 network/communications infrastructure. Designs, manages, and installs Commscope and Corning cabling systems in accordance with University design guidelines and standards. Ensures the timely repair of UNCG's inside cable plant and outside cable plant. Collaborates with other ITS teams, the UNCG Facilities department, Designers, and Contractors to ensure UNCG's structured cabling systems are properly designed, built, and protected during construction and renovation projects. Minimum Qualifications: Mid-career with Master's and 1-2 yrs experience; or Bachelor's and 2-4 yrs experience; or equivalent education/experience. Recruitment Range: Salary commensurate with experience Org : Info Technology Services - 23101 Job Open Date: 12/19/2025 For Best Consideration Date: 01/05/2026 Open Until Filled: Yes FTE: 1.000 Type of Appointment: Permanent Number of Months per Year: 12 FLSA: Exempt Percentage Of Time: 20 Key Responsibility: Fiber Infrastructure Essential Tasks: Provide operational oversight and manage the campus fiber optic infrastructure, including duct bank, fiber optic backbone, and building tie-ins. Maintain records of fiber infrastructure, including allocations and usage. Respond to calls on the UNCG Fiber Identification Line and provide emergency response to fiber violations. Maintain and manage agreements with UNCG departments and external entities, as appropriate, to provide request fulfillment, emergency break/fix, and outside plant locate services. Percentage Of Time: 20 Key Responsibility: Network Wiring Essential Tasks: Manage the University's inside cable plant, providing operational oversight in the implementation and management of Layer 1 communications infrastructure for data center, building distribution, and telecom facilities that enable network connectivity. Design, develop, and document processes and procedures required to operate and maintain network wiring, including horizontal and vertical cabling. Design and manage University telecommunications standards and ensure publication as needed. Percentage Of Time: 20 Key Responsibility: Request Fulfillment Essential Tasks: Lead and manage request fulfillment for moves, adds, and changes to Layer 1 communications infrastructure. Manage the customer quote development and delivery process, providing scope of work, budgetary estimates (one-time and ongoing) for information transport systems and installations as requested, and expected timelines. Develop implementation plans and manage work activities that may include procurement, coordination with other entities, site visits and inspections, and chargeback to the customer. Percentage Of Time: 30 Key Responsibility: Construction / Renovation Support Essential Tasks: Provide telecommunications transport system design and consulting support on new construction and renovation projects. As the liaison between construction project managers and ITS, ensure functional teams understand deliverables for each project, including scope of work, expected timelines, and budgetary constraints. Actively participate in construction projects, providing technical reviews, written comments, inspections, and escalation support at each phase from inception to completion. Evaluate design and budgeting alternatives to provide the most efficient information transport capability using current design standards. Percentage Of Time: 10 Key Responsibility: Strategic Planning Essential Tasks: Utilize knowledge base and expertise to develop and execute long-range plans for the University's Layer 1 infrastructure, including underground fiber optic backbone, aerial fiber runs, and horizontal/vertical network cabling. Identify and provide funding requirements to ensure the continued operation of Layer 1 fiber optic and Ethernet infrastructure. Research new technology to determine feasibility, costs, and compatibility with current systems. Present highly complex technical solutions in an understandable format to critical leadership and client stakeholders, both internal and external to UNCG. Physical Effort: Hand Movement-Repetitive Motions - f, Reading - f, Writing - f, Hearing - f, Talking - f, Sitting - f Work Environment: Inside - c
Network Administrator
InsideHigherEd Athens, Georgia
Posting Number: S13853P Working Title: Network Administrator Department: EITS-Network Engineering About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education () . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. College/Unit/Department website: eits.uga.edu Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday - Friday, 8am - 5pm. Occasional after-hours as needed. Advertised Salary: Commensurate with Experience Posting Date: 07/10/2025 Open until filled: Yes Proposed Starting Date: 09/01/2025 Special Instructions to Applicants: Please provide name and contact information for three professional references. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Network Support Professional FLSA: Exempt FTE: 1.00 Minimum Qualifications: Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications: Work experience implementing and supporting large networks and any of the following: wireless, firewalls, load balancers, IPAM, or VPNs. Position Summary: The University of Georgia Enterprise Information Technology Services (EITS) is seeking qualified senior-level candidates for a Network Administrator position in Network Engineering. This position will work as part of a team responsible for the delivery and support of mission critical advanced network technologies to an 80K+ node local and extended campuses across the state. The strongest candidates for this position will have working familiarity with some or all of these various network hardware platforms in a large-scale production environment: Arista, Aruba, Juniper, F5, Cisco, Palo Alto and Bluecat as well as Azure and AWS cloud connectivity. Strong candidates should have excellent network troubleshooting skills, excellent communication skills, and ability to work as a member of a team and as a team leader. Knowledge, Skills, Abilities and/or Competencies: Experience with configuring networking equipment (switches, routers) Experience with SNMP network monitoring tools Knowledge of Ethernet and IP networking (TCP and UDP) Familiarity with LAN/WAN L2/L3 protocols Experience with wireless networking including controller-based lightweight architectures Familiarity with firewalls and VPNs Experience with DHCP, IPAM, and DNS Writing technical documentation Physical Demands: Adequate vision, hearing and manual dexterity to connect network cabling (including fiber optics). Job takes place in cooled office environment and in a typical cooled datacenter environment. Driving as needed to perform job duties. Move from one office to another office on campus. Lift and install rack based 2U network equipment. Is driving a responsibility of this position?: Yes Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Evaluate, recommend, design, and maintain network systems and applications that provide mission critical central services: Implement, manage and provide operational support for enterprise network services. Manage and support operation of enterprise firewall services. Implement and manage enterprise Intrusion Prevention/Detection systems. Perform long-range capacity planning to determine the type of resources needed to support projected volume and types of solutions best suited to needs. Perform initial setup, software installation, testing, and security hardening of network and security systems. Maintain software, including testing, evaluation and installation of new versions or authorized modifications to custom and vendor-supplied operating systems and related software applications. Work with other departments to implement/support critical network services Patch network and security systems and applications; monitor production systems; implement system policies; schedule system processes such as backups; and execute recovery operations when necessary. Percentage of time: 50 Duties/Responsibilities: Network Fault Management- Including routing, firewalls, load balancers, and VPN Determine and initiates appropriate and immediate actions to restore normal services with minimal disruption. Investigate recurring and related operating system failures or inefficiencies by reviewing system logs, dumps and other information from clients or technical personnel. Establish the correct priority for reported network faults; fully document the systems involved; make any necessary changes; and document the solution. Perform or recommends proactive measures to prevent failures when possible. Work with Information Security staff to supplement incident response and crisis management needs. Share responsibility for emergency system maintenance on a 24 7 basis. Percentage of time: 20 Duties/Responsibilities: Planning and Documentation: Provide detailed planning for assigned tasks to include work breakdowns, timelines, and risk assessment. Provide detailed documentation and diagrams for proposed, altered, and existing network security systems. Prepare documentation for inventory and maintenance of NOC equipment. Percentage of time: 20 Duties/Responsibilities: Incident Response: Coordinate with Information Security and responds to UGA IT Security incidents. Contain any such incident, be able to identify the scope of an incident, and work with UGA clients to solve any security problems and secure their network. . click apply for full job details
01/14/2026
Full time
Posting Number: S13853P Working Title: Network Administrator Department: EITS-Network Engineering About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education () . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. College/Unit/Department website: eits.uga.edu Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday - Friday, 8am - 5pm. Occasional after-hours as needed. Advertised Salary: Commensurate with Experience Posting Date: 07/10/2025 Open until filled: Yes Proposed Starting Date: 09/01/2025 Special Instructions to Applicants: Please provide name and contact information for three professional references. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Network Support Professional FLSA: Exempt FTE: 1.00 Minimum Qualifications: Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications: Work experience implementing and supporting large networks and any of the following: wireless, firewalls, load balancers, IPAM, or VPNs. Position Summary: The University of Georgia Enterprise Information Technology Services (EITS) is seeking qualified senior-level candidates for a Network Administrator position in Network Engineering. This position will work as part of a team responsible for the delivery and support of mission critical advanced network technologies to an 80K+ node local and extended campuses across the state. The strongest candidates for this position will have working familiarity with some or all of these various network hardware platforms in a large-scale production environment: Arista, Aruba, Juniper, F5, Cisco, Palo Alto and Bluecat as well as Azure and AWS cloud connectivity. Strong candidates should have excellent network troubleshooting skills, excellent communication skills, and ability to work as a member of a team and as a team leader. Knowledge, Skills, Abilities and/or Competencies: Experience with configuring networking equipment (switches, routers) Experience with SNMP network monitoring tools Knowledge of Ethernet and IP networking (TCP and UDP) Familiarity with LAN/WAN L2/L3 protocols Experience with wireless networking including controller-based lightweight architectures Familiarity with firewalls and VPNs Experience with DHCP, IPAM, and DNS Writing technical documentation Physical Demands: Adequate vision, hearing and manual dexterity to connect network cabling (including fiber optics). Job takes place in cooled office environment and in a typical cooled datacenter environment. Driving as needed to perform job duties. Move from one office to another office on campus. Lift and install rack based 2U network equipment. Is driving a responsibility of this position?: Yes Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Evaluate, recommend, design, and maintain network systems and applications that provide mission critical central services: Implement, manage and provide operational support for enterprise network services. Manage and support operation of enterprise firewall services. Implement and manage enterprise Intrusion Prevention/Detection systems. Perform long-range capacity planning to determine the type of resources needed to support projected volume and types of solutions best suited to needs. Perform initial setup, software installation, testing, and security hardening of network and security systems. Maintain software, including testing, evaluation and installation of new versions or authorized modifications to custom and vendor-supplied operating systems and related software applications. Work with other departments to implement/support critical network services Patch network and security systems and applications; monitor production systems; implement system policies; schedule system processes such as backups; and execute recovery operations when necessary. Percentage of time: 50 Duties/Responsibilities: Network Fault Management- Including routing, firewalls, load balancers, and VPN Determine and initiates appropriate and immediate actions to restore normal services with minimal disruption. Investigate recurring and related operating system failures or inefficiencies by reviewing system logs, dumps and other information from clients or technical personnel. Establish the correct priority for reported network faults; fully document the systems involved; make any necessary changes; and document the solution. Perform or recommends proactive measures to prevent failures when possible. Work with Information Security staff to supplement incident response and crisis management needs. Share responsibility for emergency system maintenance on a 24 7 basis. Percentage of time: 20 Duties/Responsibilities: Planning and Documentation: Provide detailed planning for assigned tasks to include work breakdowns, timelines, and risk assessment. Provide detailed documentation and diagrams for proposed, altered, and existing network security systems. Prepare documentation for inventory and maintenance of NOC equipment. Percentage of time: 20 Duties/Responsibilities: Incident Response: Coordinate with Information Security and responds to UGA IT Security incidents. Contain any such incident, be able to identify the scope of an incident, and work with UGA clients to solve any security problems and secure their network. . click apply for full job details
Senior Engineer - Infrastructure
InsideHigherEd Arnold, Maryland
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
01/14/2026
Full time
Job no: 493133 Work type: Full-Time Staff Location: Arnold/Main Campus Categories: Full-Time Staff Title: Senior Engineer - Infrastructure Department: Info Security & Infrastructure Campus Location: Arnold/Main Campus Salary Range: $110,590-$138,237 Work Mode: This position requires regular in-person presence on campus and at alternative locations, depending on class schedule and other assigned duties. Hours Per Week: 40 Work Schedule: Position Type: Full-Time Staff, Exempt Position Summary This position provides technical solutions in the design, implementation, management, administration and troubleshooting of the Enterprise-wide data network infrastructure/Hybrid Cloud environments. It requires the ability to analyze the needs of user departments and establish priorities for network design accordingly. This position is responsible for network design, hardware recommendation and implementation for all data infrastructure hardware and related software applications. The successful candidate will possess a high degree of experience and skill in managing the installation, testing, monitoring and maintenance of the data communications, wireless, and IP based services environment to include voice communications and security cameras. Information and Instructional Technology team members must be dedicated to fostering a culture of excellence. Successful candidates will help IIT build our culture by enabling frictionless service, valuing feedback, and embracing continuous improvement and learning. To support this foundation, IIT has established five pillars. These pillars create a collaborative, supportive, and inclusive professional culture. Successful candidates will be skilled technologists who value AACC's community and people. They will also be empathetic to the challenges faced by our students, faculty, and staff. Our Characteristics of Excellence are the guiding principles of our Division, empowering our teams to deliver exceptional results and drive success. Successful candidates will treat people with respect, dignity, and fairness, consistently delivering quality results and following through on commitments and responsibilities. They will cultivate teamwork and collaboration, embrace opportunities for improvement and innovation, and maintain open and honest communication with integrity. Additionally, they will appreciate the value of simple, efficient solutions, recognize the importance of building positive relationships, and respect others' time. Job Duties and Responsibilities Lead efforts to develop and implement comprehensive network infrastructure system designs that meet business requirements by utilizing technology in a cost effective and scalable manner. Provide design, configuration, implementation, monitoring, and support for enterprise/Hybrid network infrastructure (routers and switches) wireless, and video systems. Responsible for hands-on engineering activities to ensure the successful operation of a mission critical Hybrid network architecture spanning multiple data centers and sites. Leads efforts to define and execute ongoing network security, health maintenance plans, processes, procedures, documentation, and operations for the enterprise infrastructure system in accordance with industry standards and guidelines. Provide guidance and assistance to the IIT team in the implementation and administration of system monitoring tools. Monitor performance and tuning of key technology components for the college's network infrastructure; recommend changes or enhancements to resolve stability and performance issues based on findings. Maintain statistics on system performance and availability. Practice effective project management skills, including the ability to adequately manage assigned projects and report project progress and status. Lead projects to upgrade and/or expand the network including design, planning, testing, and implementation. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Strives to ensure solutions, systems, and content are secure, accessible, inclusive, and compliant with WCAG and other relevant standards. Continuously improves technical skills and knowledge. Documents and tracks service disruptions and requests in the appropriate systems and provides their supervisor with timely updates on project progress, status, and issues. Develop and maintain document repositories and architectural diagrams related to the installation, administration, maintenance, and use of systems. Plan and execute changes which impact the hybrid network infrastructure following established change management processes. Ensure planned testing activities are developed, documented, and executed. Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures. Works to ensure availability of applications and services by monitoring systems and services used at all AACC locations. Assist the Director, Information Security & Infrastructure in the college-wide budget planning process to review and ensure new initiatives are properly vetted for technology needs. Support the development of SOW's, RFP's and RFQ's for Information and Instructional Technologies related technologies and maintenance while working very closely with the Purchasing department. Communicate with vendors, customers, management, and technology staff. Maintain expertise of current hybrid Cloud networking trends and provide guidance about direction of various hybrid Cloud networking technologies. Ensure that network infrastructure equipment is installed in dedicated spaces that are physically secure, provide stable temperature and humidity within equipment manufacturer's specified ranges, and have reliable Uninterruptible Power Supply (UPS) units capable of keeping equipment running during power outages of up to 30 minutes. Provides training and guidance to AACC staff and students to develop new technology skills. Required Qualifications: Bachelor's degree Minimum of five years of relevant experience Current industry standard Cloud related certification, i.e. Extreme ECNA, Aruba ACMA, ACMP or other industry recognized networking certification. Possess comprehensive knowledge of, and hands-on experience with Extreme Networks wired network infrastructure products and management software. Considerable experience with cloud (AWS, Azure) networking and/or security. Experience in designing, implementing, and maintaining complex Enterprise Wireless, Local Area Networks (LANs) & Wide Area Networks (WANs), Ethernet and Fiber Optic cabling infrastructures. Knowledge of dynamic routing protocols (RIP, BGP, EIGRP, OSPF, IGRP), IPSEC, wireless and TCP/IP protocols, switched Ethernet and VLAN technologies. Layer 2 and 3 LAN design and operation Preferred Qualifications: Certifications: Extreme Networks Associate, Specialist (ECS) or Professional (ECP) highly desired. However, other industry routing and switching certifications will be considered. Microsoft Azure Network Engineer Associate, or Microsoft Azure Solutions Architect Expert highly desired. However, other Cloud provider certifications will be considered. General Industry Experience: Extreme Networks Routers and Switches, Panduit Cable Management Systems, HPE/Aruba Wireless, FatPipe WAN Optimization and APC UPS experience highly desired. Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation. While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position. Pay dates occur on the 7th and 22nd of each month. If those dates fall on a weekend, the pay date occurs on the Friday prior to the 7th and 22nd. As an employee of the college, you are eligible for a comprehensive benefits package. In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility. Advertised: 03 Dec 2025 Eastern Standard Time Applications close: Whatsapp Facebook LinkedIn Email App if (typeof SocialShareKit != 'undefined') SocialShareKit.init( forceInit: true, reinitialize: true, selector: '.social-share-kit .ssk' );
Networking Analyst - Advanced
InsideHigherEd Chapel Hill, North Carolina
Department: ITS - IT Infrastructure-605000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 12/29/2025 Application Deadline: 01/12/2026 Position Type: Permanent Staff (SHRA) Position Title: Networking Analyst - Advanced Salary Grade Equivalent: DT09 / IT07 Working Title: Networking Analyst - Advanced Position Number: Vacancy ID: P020716 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday-Friday 8am-5pm Work Location: CHAPEL HILL, NC Position Location: North Carolina, US Hiring Range: $92,000-$99,423 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow. Position Summary: This position is part of the Network Deployment team that is responsible for the installation, initial configuration, troubleshooting, and monitoring of a very large enterprise data network. Duties also include the planning and execution of life cycling networking assets across campus, including switching, wireless, and UPS systems. This position responds to critical network events on a 24/7/365 basis on a rotating schedule across the group. This position is on the front lines of troubleshooting network issues face to face with our customers. This position plays a critical role in the execution of networking projects through subject matter knowledge, solid project management skills, and strong attention to detail. This position is expected to work 100% on-site. Minimum Education and Experience Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a - Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or - Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. - Journey level requires an additional one year of experience. - Advanced level requires an additional two years of experience. Required Qualifications, Competencies, and Experience: Demonstrated work experience in the networking field Ability to establish and maintain productive work relationships in a team environment Strong analytical and organizational skills with the ability to adapt to new technologies on demand Candidate will have excellent written and oral customer service skills Preferred Qualifications, Competencies, and Experience: Advanced layer 1 knowledge which will include cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector types Significant layer 2 knowledge including STP, LACP, LLDP, MLAG, MVRP, 802.1q Basic layer 3 knowledge (including OSPF) Familiarity with PoE standards including 802.3af, 802.3at, 802.3bt Working experience with Extreme, Cisco, Aruba and Arista network operating systems Strong understanding of TCP/IP Experience with network gear life cycling (planning and execution) Experience in switch configuration templating Experience with data capture and analysis (Wireshark preferred) Experience in Data Center networking (high speed PHY and fully meshed configurations) Experience in 802.11 wireless technology Experience with Extreme Campus Fabric (SPBm 802.1aq) Special Physical/Mental Requirements : Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver's License, as the duties require driving a State vehicle. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver's License, Weekend work occasionally
01/14/2026
Full time
Department: ITS - IT Infrastructure-605000 Career Area: Information Technology Is this an internal only recruitment?: No Posting Open Date : 12/29/2025 Application Deadline: 01/12/2026 Position Type: Permanent Staff (SHRA) Position Title: Networking Analyst - Advanced Salary Grade Equivalent: DT09 / IT07 Working Title: Networking Analyst - Advanced Position Number: Vacancy ID: P020716 Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent Hours per week: 40 Work Schedule: Monday-Friday 8am-5pm Work Location: CHAPEL HILL, NC Position Location: North Carolina, US Hiring Range: $92,000-$99,423 Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet . Be a Tar Heel!: A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit: ITS Infrastructure & Operations (I&O) manages the ITS data centers and provides around-the-clock support for ITS business computing activities. I&O also supports and maintains the infrastructure for network, data communications transport services, and campus desktop computers, and maintains the infrastructure for the operating systems for non-research ITS servers and for disaster recovery and business continuity activities for ITS. I&O also manages the enterprise-wide IT Service Management platform ServiceNow. Position Summary: This position is part of the Network Deployment team that is responsible for the installation, initial configuration, troubleshooting, and monitoring of a very large enterprise data network. Duties also include the planning and execution of life cycling networking assets across campus, including switching, wireless, and UPS systems. This position responds to critical network events on a 24/7/365 basis on a rotating schedule across the group. This position is on the front lines of troubleshooting network issues face to face with our customers. This position plays a critical role in the execution of networking projects through subject matter knowledge, solid project management skills, and strong attention to detail. This position is expected to work 100% on-site. Minimum Education and Experience Requirements: Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Electronics, or related technical degree from an appropriately accredited institution; or a - Bachelor's degree from an appropriately accredited institution and one year of networking related experience such as network design, analysis or network management; or - Associate's degree in Electronics or Networking Technology and one year of networking related experience: or an equivalent combination of education and experience. - Journey level requires an additional one year of experience. - Advanced level requires an additional two years of experience. Required Qualifications, Competencies, and Experience: Demonstrated work experience in the networking field Ability to establish and maintain productive work relationships in a team environment Strong analytical and organizational skills with the ability to adapt to new technologies on demand Candidate will have excellent written and oral customer service skills Preferred Qualifications, Competencies, and Experience: Advanced layer 1 knowledge which will include cabling and fiber installation standards, troubleshooting, experience with a fiber meter/scope, familiarity with connector types Significant layer 2 knowledge including STP, LACP, LLDP, MLAG, MVRP, 802.1q Basic layer 3 knowledge (including OSPF) Familiarity with PoE standards including 802.3af, 802.3at, 802.3bt Working experience with Extreme, Cisco, Aruba and Arista network operating systems Strong understanding of TCP/IP Experience with network gear life cycling (planning and execution) Experience in switch configuration templating Experience with data capture and analysis (Wireshark preferred) Experience in Data Center networking (high speed PHY and fully meshed configurations) Experience in 802.11 wireless technology Experience with Extreme Campus Fabric (SPBm 802.1aq) Special Physical/Mental Requirements : Must be able to lift or move up to 60 pounds, with or without reasonable accommodation, and ascend/descend ladders. Must have or be able to obtain a valid NC Driver's License, as the duties require driving a State vehicle. Campus Security Authority Responsibilities: Not Applicable. Position/Schedule Requirements: Evening work occasionally, Night work occasionally, On-call, Overtime occasionally, Valid NC Driver's License, Weekend work occasionally
Manager, Broadband Network Technician
Astound Greenbelt, Maryland
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
Business Development Manager
Astound Washington, Washington DC
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager Business Development Manager I, II, or III Territory Location(s): Washington DC Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the Washington DC greater market. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units), in Washington DC and other neighboring towns. Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of DC for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to DC and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager Business Development Manager I, II, or III Territory Location(s): Washington DC Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the Washington DC greater market. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units), in Washington DC and other neighboring towns. Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of DC for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to DC and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
Business Development Manager I, II, or III
Astound Medford, Massachusetts
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
Business Development Manager I, II, or III
Astound Arlington, Massachusetts
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
Business Development Manager I, II, or III
Astound Boston, Massachusetts
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
Business Development Manager I, II, or III
Astound Somerville, Massachusetts
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
Business Development Manager I, II, or III
Astound Stoneham, Massachusetts
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Business Development Manager I, II, or III Job Description Business Development Manager I, II, or III Territory Location(s): Boston, MA Opportunity to earn up to $135,000 - $230,000 a year (or more), with uncapped commissions! We offer a $60,000 - $100,00 base salary with a commission plan that allows you the freedom to exceed quota! ( See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers. Astound is looking to hire a Business Development Manager (BDM)I, II, or III in the greater Boston, MA market, supporting Nationwide. The BDM I, II, or III is primarily responsible for Negotiating Right of Entry Agreements and Bulk agreements with condominium associations, property managers, property owners and developers, allowing Astound the opportunity to deliver its residential high-speed internet, cable television and phone services to area MDUs (multiple dwelling units). Account Management of existing bulk portfolio and negotiation of renewal agreements with current bulk customers. A Day in the Life of the Business Development Manager: Negotiate new Right of Entry Agreements and new Bulk agreements with condominium associations, property managers, property owners and developers Source leads for new build opportunities Build relationships with real estate developers and property management firms Manage projects throughout the negotiation cycle as well as support the efforts of the building relations and customer support teams throughout the retention cycle Implement successful strategies to drive expansion of "on-net" commercial buildings in existing and new markets Target, identify and develop strategic revenue-producing partnerships and alliances Evaluate and support business development opportunities identified by our Enterprise sales channel Develop market analysis and business case to support expansion opportunities Build relationships with strategic partners and organizations Work effectively with sales engineering/network deployment team to ensure timely review, assessment and deployment of all leads Be aware of ALL new leads, market developments and potential target buildings, current or future. This will include (but not limited to) the following activities: Business District walkthroughs Initiating and attending networking events General up to date knowledge of MTU market within territory Attend various business and association functions within territory, including some evening events Convey building lead information efficiently to support personnel and ensure all order information is entered accurately and within 24 hours Complete all Access Agreement paperwork, providing the owner/operator with a scheduled installation which has been stipulated by engineering and Complete all paperwork and agreements accurately, legibly and thoroughly Maintain and demonstrate a current knowledge of Enterprise products, programming, promotional offers, technology and deployment specifications Provide exceptional customer service at all times Manage CRM systems, process, and quality of data Produce CRM output reports as requested by management Maintain updated sales funnel records, logging notes, contact information & activities Project a professional business manner and operate with a high degree of integrity Other duties as assigned What You Bring to the Table: Three to five years in an outside sales or customer service environment managing business accounts Account Management experience is required Sales experience in real-estate or telecommunications or related industries preferred Experience working with realtors and property management firms is also preferred Exceptional business acumen Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound fiber products and the pricing and promotional offers available Ability to work within Microsoft Office applications, such as Word, Excel, and Outlook Ability to work with and manage CRM systems Must be able to work independently with minimal supervision Excellent detail orientation and follow through skills Strong discretionary skills; this position will have access to information of a confidential nature Demonstrated expertise in leading successful sales and/or market development organizations in technology businesses Proven ability to coordinate across broad teams including marketing, operations, sales, and finance Proven ability to conduct complex contract negotiations Proven results in developing a channel and exceeding sales organizational objectives Understanding of fiber optic data and telecommunications solutions in CLEC business Possess a valid driver's license with a satisfactory driving record per the Company's Vehicle Driving Policy Education and Certifications: High school diploma or equivalent is required College degree in business, project management, or related field is preferred We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in the state of MA for this position is $60,000 - $100,000 depending on experience, plus opportunities for bonus, benefits and commission. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to MA and may not be applicable to other locations. Business Development Manager 1- $60,000 - $75,000 annualized Business Development Manager 2- $75,000 - $85,000 annualized Business Development Manager 3- $85,000 - $100,000 annualized Commission component: Targeted commissions at full attainment are up to $70,000 to $130,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): . click apply for full job details
Broadband System Tech Manager
Astound Lanham, Maryland
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
01/14/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work (if applicable): This position is based out of the Astound's Lanham, MD office. A Day in the Life of the Manager, Broadband Network Technician: Managing operations activities of all Broadband Network Technicians Analyze customer and operations needs Identifies new process improvements and technical changes that address customer needs Work with department managers and directors to provide key metrics and other appropriate reporting Track and facilitate capital and expense projects Other duties as assigned What You Bring to the Table: Education: High school diploma or equivalent; valid driver's license and satisfactory driving record per the Fleet Policy Experience: 5+ years outside plant experience within telecommunications industry; 3+ supervisory/management experience within telecommunications industry Analytical skills Organizational skills Strategic and tactical business acumen Ability to foster and develop relationships across multiple departments Ability to evaluate/train/motivate staff Ability to resolve conflict and navigate difficult conversations Understanding of FCC/OSHA/PUC regulations, understand Ability to adhere to and ensure safety policies and/or protocols are followed We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position Base Salary: The base salary range in Maryland for this position is $68,662.78 - $126,997.42 (per hour/ annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Maryland and may not be applicable to other locations. Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO: Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):

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