St. Luke's Health Network, Inc.
Allentown, Pennsylvania
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Network Coordinator, Coding Audit & Education performs internal, concurrent, prospective and retrospective coding audit activities. Reviews/validates coded medical records of Professional Coding (PC) staff to determine data quality and accuracy of coding, billing and documentation related to ICD-10, PCS, DRGs.CPT, APC's, and HCPCS Level II code and modifier assignments, ICD diagnosis and procedure coding, DRG/APC structure according to regulatory requirements. JOB DUTIES AND RESPONSIBILITIES: Coding audits of Professional Coding staff in accordance with regulatory requirements, official coding guidelines, and Network audit standards. Reviews and validates coded medical records to assess coding accuracy, documentation integrity, compliance risk, and reimbursement impact related to ICD-10-CM/PCS, CPT/HCPCS, DRG/APC assignment, modifiers, and applicable payment methodologies. Analyzes audit results to identify trends, patterns, and areas of risk or opportunity, including recurring errors, documentation gaps, and compliance vulnerabilities across the hospital system. Develops audit summaries, reports, and tracking tools to communicate findings, monitor improvement over time, and support leadership review and decision-making. Provides targeted, audit-driven education and training to Professional Coding staff, including one-on-one feedback and department-level education based on validated audit findings. Collaborates with Coding Management and Compliance to recommend corrective actions, process improvements, and risk mitigation strategies based on audit outcomes. Supports onboarding and ongoing education of coding staff by contributing audit-based insights, educational materials, and coding guidance aligned with official standards and Network expectations. Participates in external audit activities, including preparation, review, validation of findings, and assistance with response development, in collaboration with Coding Management and Compliance. Promotes accurate, compliant documentation and coding practices through consistent application of coding principles, official guidelines, and regulatory requirements. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day, 3 hours at a time. Repetitive arm/finger use for retrieving/viewing computerized patient medical records and abstracting information. Extended periods of vision use for reviewing computerized patient records, abstracting of patient information, approximately 7 hours per day, hours at a time. Hearing as it relates to normal conversation. Seeing as it relates to general vision, peripheral vision and visual monotony. Occasionally may be required to use upper extremities to lift up to 10 lbs.; stoop, bend, or reach to retrieve resource materials and/or paper records in accordance with downtime policy; or use wheel cart. EDUCATION: Must maintain and be credentialed in at least ONE of the following AHIMA and/or AAPC recognized Professional Coding Certifications: Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Professional Auditor (CPMA); Certified Professional Coder (CPC); Certified); Certified Coding Specialist (CCS); In-depth knowledge of ICD CM, ICD PCS and CPT/HCPCS coding systems. Must be proficient in DRG/APC structure, National Correct Coding Initiatives, ICD CM/PCS/CPT Official Guidelines, Outpatient Prospective Payment System and Coding Clinic References. Current working knowledge of encoder/grouper. Strong analytical and communication skills. TRAINING AND EXPERIENCE: 5 years of coding experience required. Experience in auditing education techniques and methods preferred, but not required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.
08/07/2026
Full time
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Network Coordinator, Coding Audit & Education performs internal, concurrent, prospective and retrospective coding audit activities. Reviews/validates coded medical records of Professional Coding (PC) staff to determine data quality and accuracy of coding, billing and documentation related to ICD-10, PCS, DRGs.CPT, APC's, and HCPCS Level II code and modifier assignments, ICD diagnosis and procedure coding, DRG/APC structure according to regulatory requirements. JOB DUTIES AND RESPONSIBILITIES: Coding audits of Professional Coding staff in accordance with regulatory requirements, official coding guidelines, and Network audit standards. Reviews and validates coded medical records to assess coding accuracy, documentation integrity, compliance risk, and reimbursement impact related to ICD-10-CM/PCS, CPT/HCPCS, DRG/APC assignment, modifiers, and applicable payment methodologies. Analyzes audit results to identify trends, patterns, and areas of risk or opportunity, including recurring errors, documentation gaps, and compliance vulnerabilities across the hospital system. Develops audit summaries, reports, and tracking tools to communicate findings, monitor improvement over time, and support leadership review and decision-making. Provides targeted, audit-driven education and training to Professional Coding staff, including one-on-one feedback and department-level education based on validated audit findings. Collaborates with Coding Management and Compliance to recommend corrective actions, process improvements, and risk mitigation strategies based on audit outcomes. Supports onboarding and ongoing education of coding staff by contributing audit-based insights, educational materials, and coding guidance aligned with official standards and Network expectations. Participates in external audit activities, including preparation, review, validation of findings, and assistance with response development, in collaboration with Coding Management and Compliance. Promotes accurate, compliant documentation and coding practices through consistent application of coding principles, official guidelines, and regulatory requirements. PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to 7 hours per day, 3 hours at a time. Repetitive arm/finger use for retrieving/viewing computerized patient medical records and abstracting information. Extended periods of vision use for reviewing computerized patient records, abstracting of patient information, approximately 7 hours per day, hours at a time. Hearing as it relates to normal conversation. Seeing as it relates to general vision, peripheral vision and visual monotony. Occasionally may be required to use upper extremities to lift up to 10 lbs.; stoop, bend, or reach to retrieve resource materials and/or paper records in accordance with downtime policy; or use wheel cart. EDUCATION: Must maintain and be credentialed in at least ONE of the following AHIMA and/or AAPC recognized Professional Coding Certifications: Registered Health Information Technician (RHIT); Registered Health Information Administrator (RHIA); Certified Professional Auditor (CPMA); Certified Professional Coder (CPC); Certified); Certified Coding Specialist (CCS); In-depth knowledge of ICD CM, ICD PCS and CPT/HCPCS coding systems. Must be proficient in DRG/APC structure, National Correct Coding Initiatives, ICD CM/PCS/CPT Official Guidelines, Outpatient Prospective Payment System and Coding Clinic References. Current working knowledge of encoder/grouper. Strong analytical and communication skills. TRAINING AND EXPERIENCE: 5 years of coding experience required. Experience in auditing education techniques and methods preferred, but not required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's St. Luke's University Health Network is an Equal Opportunity Employer.
Job Description Job Description Data & Evaluation Manager Department Programming Job Status Full-Time Reports To Senior Director of Advancement Job Type Regular Positions Supervised PT Data Coordinator FLSA Status Exempt Amount of Travel 10% Work Schedule M-F 10am-6pm, Hybrid Schedule, Occasional evenings and weekends POSITION SUMMARY The Data & Evaluation Manager leads Open Doors Academy's data management, analysis, reporting, and evaluation efforts. This position ensures that scholar and organizational data are accurate, secure, and effectively used to support program improvement, grant compliance, organizational learning, and strategic decision-making. The Data & Evaluation Manager works across departments and with external partners to coordinate data collection, maintain data systems, analyze outcomes, and translate complex information into clear dashboards, graphs, reports, presentations, and executive summaries. This position helps leadership, Board members, funders, school districts, and community partners understand ODA's performance, impact, and opportunities for improvement. ESSENTIAL RESPONSIBILITIES Data Management and Quality Lead organization-wide data collection, management, validation, and reporting processes. Develop and maintain clear data standards, standard operating procedures, reporting calendars, and documentation. Establish data-quality practices that promote accurate, complete, consistent, and timely information. Review data regularly to identify errors, missing information, inconsistencies, and reporting concerns. Work with department managers to resolve data issues and strengthen staff compliance with established procedures. Identify opportunities to simplify, improve, or automate data collection and reporting processes. Maintain the confidentiality and security of scholar, family, employee, and organizational information. Ensure compliance with FERPA, data-sharing agreements, grant requirements, and other applicable privacy standards. Data Systems and External Partnerships Serve as the primary administrator and internal expert for ODA's data management and reporting systems. Maintain system configurations, user access, permissions, reporting formats, and data integrity. Manage relationships with data software vendors and coordinate the resolution of system issues. Evaluate tools and system improvements that may strengthen organizational data capacity. Coordinate data exchanges with school districts, schools, evaluation partners, and community organizations. Strategic Analysis, Reporting & Evaluation Analyze program and organizational data to identify trends, strengths, performance gaps, risks, and opportunities. Translate complex data into clear, actionable dashboards, graphs, scorecards, reports, and presentations for technical and nontechnical audiences. Prepare monthly, quarterly, annual, and ad hoc reports that communicate scholar outcomes, organizational performance, and progress toward grant and program goals. Collaborate with Advancement and Programming leadership to align data collection, performance measures, grant requirements, and reporting needs. Support internal and third-party evaluations by coordinating data collection, analysis, reporting, and interpretation of findings. Ensure reports and visualizations are accurate, accessible, consistent, audience-appropriate, and supported by organized documentation for compliance and audit readiness. Collaboration and Organizational Support Partner with Programming, Advancement, Finance, Communications, and Executive Leadership to identify and address organizational data needs. Provide department managers with data procedures, tools, reporting guidance, and resources needed to support staff implementation. Serve as the primary internal resource for data-related questions and reporting requests. Participate in leadership, departmental, cross-functional, and external partner meetings as assigned. Maintain accurate records and complete required work by established deadlines. Promote ODA's mission, values, and commitment to scholar success. Contribute to a collaborative, equitable, inclusive, and continuously improving organizational culture. POSITION QUALIFICATIONS Education Bachelor's degree in data analytics, statistics, information systems, education, public administration, social sciences, nonprofit management, program evaluation, or a related field required. Experience At least three years of professional experience in data management, data analysis, program evaluation, educational data, nonprofit performance measurement, or a related field. Experience collecting, cleaning, validating, analyzing, and presenting data from multiple sources. Demonstrated experience developing dashboards, visualizations, presentations, or executive-level reports. Experience translating complex findings into clear and actionable information. Experience managing multiple projects and deadlines with a high level of accuracy. TECHNICAL SKILLS Required Advanced Microsoft Excel Microsoft Office 365 Database and CRM management Data cleaning, validation, and quality assurance Data analysis and reporting Dashboard development and data visualization Strong written and verbal communication skills Preferred Experience with one or more of the following is preferred: Power BI or Tableau Salesforce or similar CRM SQL Python or R Survey platforms (Qualtrics, SurveyMonkey, etc.) Experience working with educational or nonprofit data systems Candidates are not expected to have experience with every preferred platform. The ability to learn new systems and apply technology effectively is essential.
08/07/2026
Full time
Job Description Job Description Data & Evaluation Manager Department Programming Job Status Full-Time Reports To Senior Director of Advancement Job Type Regular Positions Supervised PT Data Coordinator FLSA Status Exempt Amount of Travel 10% Work Schedule M-F 10am-6pm, Hybrid Schedule, Occasional evenings and weekends POSITION SUMMARY The Data & Evaluation Manager leads Open Doors Academy's data management, analysis, reporting, and evaluation efforts. This position ensures that scholar and organizational data are accurate, secure, and effectively used to support program improvement, grant compliance, organizational learning, and strategic decision-making. The Data & Evaluation Manager works across departments and with external partners to coordinate data collection, maintain data systems, analyze outcomes, and translate complex information into clear dashboards, graphs, reports, presentations, and executive summaries. This position helps leadership, Board members, funders, school districts, and community partners understand ODA's performance, impact, and opportunities for improvement. ESSENTIAL RESPONSIBILITIES Data Management and Quality Lead organization-wide data collection, management, validation, and reporting processes. Develop and maintain clear data standards, standard operating procedures, reporting calendars, and documentation. Establish data-quality practices that promote accurate, complete, consistent, and timely information. Review data regularly to identify errors, missing information, inconsistencies, and reporting concerns. Work with department managers to resolve data issues and strengthen staff compliance with established procedures. Identify opportunities to simplify, improve, or automate data collection and reporting processes. Maintain the confidentiality and security of scholar, family, employee, and organizational information. Ensure compliance with FERPA, data-sharing agreements, grant requirements, and other applicable privacy standards. Data Systems and External Partnerships Serve as the primary administrator and internal expert for ODA's data management and reporting systems. Maintain system configurations, user access, permissions, reporting formats, and data integrity. Manage relationships with data software vendors and coordinate the resolution of system issues. Evaluate tools and system improvements that may strengthen organizational data capacity. Coordinate data exchanges with school districts, schools, evaluation partners, and community organizations. Strategic Analysis, Reporting & Evaluation Analyze program and organizational data to identify trends, strengths, performance gaps, risks, and opportunities. Translate complex data into clear, actionable dashboards, graphs, scorecards, reports, and presentations for technical and nontechnical audiences. Prepare monthly, quarterly, annual, and ad hoc reports that communicate scholar outcomes, organizational performance, and progress toward grant and program goals. Collaborate with Advancement and Programming leadership to align data collection, performance measures, grant requirements, and reporting needs. Support internal and third-party evaluations by coordinating data collection, analysis, reporting, and interpretation of findings. Ensure reports and visualizations are accurate, accessible, consistent, audience-appropriate, and supported by organized documentation for compliance and audit readiness. Collaboration and Organizational Support Partner with Programming, Advancement, Finance, Communications, and Executive Leadership to identify and address organizational data needs. Provide department managers with data procedures, tools, reporting guidance, and resources needed to support staff implementation. Serve as the primary internal resource for data-related questions and reporting requests. Participate in leadership, departmental, cross-functional, and external partner meetings as assigned. Maintain accurate records and complete required work by established deadlines. Promote ODA's mission, values, and commitment to scholar success. Contribute to a collaborative, equitable, inclusive, and continuously improving organizational culture. POSITION QUALIFICATIONS Education Bachelor's degree in data analytics, statistics, information systems, education, public administration, social sciences, nonprofit management, program evaluation, or a related field required. Experience At least three years of professional experience in data management, data analysis, program evaluation, educational data, nonprofit performance measurement, or a related field. Experience collecting, cleaning, validating, analyzing, and presenting data from multiple sources. Demonstrated experience developing dashboards, visualizations, presentations, or executive-level reports. Experience translating complex findings into clear and actionable information. Experience managing multiple projects and deadlines with a high level of accuracy. TECHNICAL SKILLS Required Advanced Microsoft Excel Microsoft Office 365 Database and CRM management Data cleaning, validation, and quality assurance Data analysis and reporting Dashboard development and data visualization Strong written and verbal communication skills Preferred Experience with one or more of the following is preferred: Power BI or Tableau Salesforce or similar CRM SQL Python or R Survey platforms (Qualtrics, SurveyMonkey, etc.) Experience working with educational or nonprofit data systems Candidates are not expected to have experience with every preferred platform. The ability to learn new systems and apply technology effectively is essential.
Poughkeepsie City School District
Poughkeepsie, New York
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
08/07/2026
Full time
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
Description: The IT Administrator is responsible for the day-to-day administration, maintenance, and support of the organization's information technology infrastructure. This role ensures the stability, security, and performance of hardware, software, networks, and user systems while providing exceptional technical support to employees. The IT Administrator also assists with technology projects, cybersecurity initiatives, system upgrades, and vendor coordination. Balances end-user support with hands-on system and network administration, including active involvement in GCC High environment management. This position will require specialized education and related experience. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 2-4 years of related experience. Essential functions End-User & Onsite Support Provide daily onsite technical support for employees, including desktops, laptops, mobile devices, printers, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner Manage user onboarding/offboarding, including account setup, access provisioning, and device configuration Support Office 365 apps, including Outlook, Teams, SharePoint, and OneDrive Maintain documentation via our ticket and change management system of support requests, resolutions, and IT procedures Systems Administration Administer and maintain Windows Server environments, Active Directory, and Group Policy Administer and maintain Linux Server and hypervisor and virtualization / container environments Manage Microsoft and Google tenants, including: User identity and access management Conditional access policies and MFA Security & compliance configurations aligned with NIST/CMMC Perform regular system updates, patching, backups, and disaster recovery readiness Monitor system performance and proactively address issues Network Administration Maintain and support LAN/WAN infrastructure, including switches, routers, firewalls, and VPN solutions Monitor network performance, uptime, and security Manage network segmentation and secure access controls as required for our commercial and secure environments Troubleshoot network outages and connectivity issues Work with vendors and ISPs for escalation and resolution Security & Compliance (Commercial/Fed/Mil Environment) Ensure adherence to NIST 800-171, NIST 800-172, CMMC, and DFARS compliance standards Support implementation and enforcement of security policies, endpoint protection, and monitoring tools Assist with audits, documentation, and risk assessments Manage secure access requirements for system users and external partners Complies with all policies and procedures pertaining to the protection of the Company's Information Assets, Security and Systems and that of its clients. PM22 Requirements: Qualifications - Level Specific Provide onsite support and escalation point for Level 1 issues Administer: Active Directory, Group Policy Microsoft 365 (Commercial and Secure) - users, licenses, & security policies Manage endpoint tools (Intune, SCCM, or similar) Support network infrastructure (switches, firewalls (hardware and virtual), VPNs) Perform system patching, monitoring, backups, and recovery Assist with compliance efforts (NIST, CMMC and other documentation) Troubleshoot moderate-to-complex system and network issues Qualifications-General 3+ years of experience in IT support and systems/network administration Experience with Microsoft On Prem and Hosted environments Strong knowledge of: Windows Server, Active Directory, DNS, DHCP Linux Server and Desktop operating systems and management Networking (TCP/IP, VLANs, VPNs, firewalls) Endpoint management (Intune, SCCM, or similar) Experience supporting users in an onsite environment Understanding of security frameworks (NIST, CMMC) Ability to troubleshoot across hardware, software, and network layers Preferred Qualifications Experience in commercial and federal contract manufacturing environments Familiarity with Microsoft 365 and Azure Commercial Familiarity with Azure Government / GCC High security & compliance tools Certifications such as: CompTIA Security+, Network+, or similar Microsoft certifications (Azure, M365, Security) CISSP or equivalent (a plus) Soft Skills Strong customer service orientation and communication skills Ability to work independently while supporting a team onsite Detail-oriented with strong documentation habits Problem-solving mindset with a proactive approach Work Environment Onsite role supporting internal staff May require handling sensitive or controlled information Must meet eligibility requirements for working within CMMC/ITAR compliant IT systems Travel required Infrequent travel may be required (3-4 times per year) Work authorization/security clearance requirements Must be authorized to work in the US Certain customer projects may require employees assigned to those projects to meet specific government, security, contractual, or export control requirements, which may include U.S. citizenship or other work authorization restrictions. Eligibility requirements will vary based on project assignments. PI42a974a2d93a-7967
08/07/2026
Full time
Description: The IT Administrator is responsible for the day-to-day administration, maintenance, and support of the organization's information technology infrastructure. This role ensures the stability, security, and performance of hardware, software, networks, and user systems while providing exceptional technical support to employees. The IT Administrator also assists with technology projects, cybersecurity initiatives, system upgrades, and vendor coordination. Balances end-user support with hands-on system and network administration, including active involvement in GCC High environment management. This position will require specialized education and related experience. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 2-4 years of related experience. Essential functions End-User & Onsite Support Provide daily onsite technical support for employees, including desktops, laptops, mobile devices, printers, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner Manage user onboarding/offboarding, including account setup, access provisioning, and device configuration Support Office 365 apps, including Outlook, Teams, SharePoint, and OneDrive Maintain documentation via our ticket and change management system of support requests, resolutions, and IT procedures Systems Administration Administer and maintain Windows Server environments, Active Directory, and Group Policy Administer and maintain Linux Server and hypervisor and virtualization / container environments Manage Microsoft and Google tenants, including: User identity and access management Conditional access policies and MFA Security & compliance configurations aligned with NIST/CMMC Perform regular system updates, patching, backups, and disaster recovery readiness Monitor system performance and proactively address issues Network Administration Maintain and support LAN/WAN infrastructure, including switches, routers, firewalls, and VPN solutions Monitor network performance, uptime, and security Manage network segmentation and secure access controls as required for our commercial and secure environments Troubleshoot network outages and connectivity issues Work with vendors and ISPs for escalation and resolution Security & Compliance (Commercial/Fed/Mil Environment) Ensure adherence to NIST 800-171, NIST 800-172, CMMC, and DFARS compliance standards Support implementation and enforcement of security policies, endpoint protection, and monitoring tools Assist with audits, documentation, and risk assessments Manage secure access requirements for system users and external partners Complies with all policies and procedures pertaining to the protection of the Company's Information Assets, Security and Systems and that of its clients. PM22 Requirements: Qualifications - Level Specific Provide onsite support and escalation point for Level 1 issues Administer: Active Directory, Group Policy Microsoft 365 (Commercial and Secure) - users, licenses, & security policies Manage endpoint tools (Intune, SCCM, or similar) Support network infrastructure (switches, firewalls (hardware and virtual), VPNs) Perform system patching, monitoring, backups, and recovery Assist with compliance efforts (NIST, CMMC and other documentation) Troubleshoot moderate-to-complex system and network issues Qualifications-General 3+ years of experience in IT support and systems/network administration Experience with Microsoft On Prem and Hosted environments Strong knowledge of: Windows Server, Active Directory, DNS, DHCP Linux Server and Desktop operating systems and management Networking (TCP/IP, VLANs, VPNs, firewalls) Endpoint management (Intune, SCCM, or similar) Experience supporting users in an onsite environment Understanding of security frameworks (NIST, CMMC) Ability to troubleshoot across hardware, software, and network layers Preferred Qualifications Experience in commercial and federal contract manufacturing environments Familiarity with Microsoft 365 and Azure Commercial Familiarity with Azure Government / GCC High security & compliance tools Certifications such as: CompTIA Security+, Network+, or similar Microsoft certifications (Azure, M365, Security) CISSP or equivalent (a plus) Soft Skills Strong customer service orientation and communication skills Ability to work independently while supporting a team onsite Detail-oriented with strong documentation habits Problem-solving mindset with a proactive approach Work Environment Onsite role supporting internal staff May require handling sensitive or controlled information Must meet eligibility requirements for working within CMMC/ITAR compliant IT systems Travel required Infrequent travel may be required (3-4 times per year) Work authorization/security clearance requirements Must be authorized to work in the US Certain customer projects may require employees assigned to those projects to meet specific government, security, contractual, or export control requirements, which may include U.S. citizenship or other work authorization restrictions. Eligibility requirements will vary based on project assignments. PI42a974a2d93a-7967
Description: PURPOSE: We are seeking an End User Support Analyst to support and administer our modern endpoint environment, with a focus on Microsoft Intune, Microsoft 365, and endpoint security. This role is responsible for managing device compliance, application deployment, Windows Autopilot, and Tier 2/3 user support across Windows, macOS, iOS, and Android platforms. KEY RESPONSBILITIES: Administer Microsoft Intune for endpoint management across multiple platforms Manage compliance policies, configuration profiles, security baselines, and app deployments Support Windows Autopilot, Windows Update for Business, and endpoint patching Troubleshoot device enrollment, sync, policy, and application issues Administer Microsoft Entra ID, Microsoft 365, and Conditional Access Support Microsoft Defender for Endpoint and Endpoint security initiatives Develop PowerShell scripts to automate endpoint administration tasks Provide Tier 2/3 support for desktops, laptops, mobile devices, and Microsoft 365 Create technical documentation and support IT projects, migrations, and upgrades DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS: Administer and support Microsoft Intune, Microsoft 365, Microsoft Entra ID, and endpoint security tools across Windows, macOS, iOS, and Android devices Manage device provisioning, application deployment, compliance policies, configuration profiles, patching, and security settings Provide advanced Tier 2/3 technical support for hardware, software, mobile devices, and Microsoft 365 services Troubleshoot and resolve device, access, policy, application, and endpoint management issues Support Windows Autopilot, Windows Update for Business, Microsoft Defender for Endpoint, and related security initiatives Develop and maintain PowerShell scripts, technical documentation, and knowledge base materials Participate in system upgrades, device rollouts, migrations, and continuous improvement efforts Collaborate with IT and security teams to ensure endpoint management aligns with organizational policies and compliance requirements Requirements: EDUCATION AND/OR PROFESSIONAL LICENSE(s): Bachelor's degree in IT, Computer Science, or equivalent experience Microsoft Certified: Endpoint Administrator Associate EXPERIENCE: 3+ years of IT support or systems administration experience 2+ years of Microsoft Intune administration experience Experience with SCCM/MECM co-management Experience with Microsoft Defender XDR Familiarity with Apple Business Manager, Android Enterprise, CIS, NIST, or CMMC KNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint Skilled in administering endpoint management solutions, deploying applications, and managing compliance and configuration policies Skilled in troubleshooting device, application, access, and user support issues across desktop, laptop, mobile, and cloud environments Proficient in PowerShell scripting to automate endpoint administration and operational tasks Ability to provide advanced Tier 2/3 support in a timely, professional, and customer-focused manner Ability to analyze complex technical issues, identify root causes, and implement effective solutions Ability to manage multiple priorities, maintain accurate documentation, and support system upgrades, device rollouts, and security initiatives Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical users PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence. WORK ENVIRONMENT: Works majority of the day in a climate-controlled environment, except for or otherwise specified, performing work in the warehouse or manufacturing areas which are subject to changes in temperature and/or noise. TRAVEL: Limited travel required LOCATION: Gentex's Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, recreate, meet people, raise a family and live! Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. PI51bd9f05d6-
08/07/2026
Full time
Description: PURPOSE: We are seeking an End User Support Analyst to support and administer our modern endpoint environment, with a focus on Microsoft Intune, Microsoft 365, and endpoint security. This role is responsible for managing device compliance, application deployment, Windows Autopilot, and Tier 2/3 user support across Windows, macOS, iOS, and Android platforms. KEY RESPONSBILITIES: Administer Microsoft Intune for endpoint management across multiple platforms Manage compliance policies, configuration profiles, security baselines, and app deployments Support Windows Autopilot, Windows Update for Business, and endpoint patching Troubleshoot device enrollment, sync, policy, and application issues Administer Microsoft Entra ID, Microsoft 365, and Conditional Access Support Microsoft Defender for Endpoint and Endpoint security initiatives Develop PowerShell scripts to automate endpoint administration tasks Provide Tier 2/3 support for desktops, laptops, mobile devices, and Microsoft 365 Create technical documentation and support IT projects, migrations, and upgrades DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS: Administer and support Microsoft Intune, Microsoft 365, Microsoft Entra ID, and endpoint security tools across Windows, macOS, iOS, and Android devices Manage device provisioning, application deployment, compliance policies, configuration profiles, patching, and security settings Provide advanced Tier 2/3 technical support for hardware, software, mobile devices, and Microsoft 365 services Troubleshoot and resolve device, access, policy, application, and endpoint management issues Support Windows Autopilot, Windows Update for Business, Microsoft Defender for Endpoint, and related security initiatives Develop and maintain PowerShell scripts, technical documentation, and knowledge base materials Participate in system upgrades, device rollouts, migrations, and continuous improvement efforts Collaborate with IT and security teams to ensure endpoint management aligns with organizational policies and compliance requirements Requirements: EDUCATION AND/OR PROFESSIONAL LICENSE(s): Bachelor's degree in IT, Computer Science, or equivalent experience Microsoft Certified: Endpoint Administrator Associate EXPERIENCE: 3+ years of IT support or systems administration experience 2+ years of Microsoft Intune administration experience Experience with SCCM/MECM co-management Experience with Microsoft Defender XDR Familiarity with Apple Business Manager, Android Enterprise, CIS, NIST, or CMMC KNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint Skilled in administering endpoint management solutions, deploying applications, and managing compliance and configuration policies Skilled in troubleshooting device, application, access, and user support issues across desktop, laptop, mobile, and cloud environments Proficient in PowerShell scripting to automate endpoint administration and operational tasks Ability to provide advanced Tier 2/3 support in a timely, professional, and customer-focused manner Ability to analyze complex technical issues, identify root causes, and implement effective solutions Ability to manage multiple priorities, maintain accurate documentation, and support system upgrades, device rollouts, and security initiatives Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical users PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence. WORK ENVIRONMENT: Works majority of the day in a climate-controlled environment, except for or otherwise specified, performing work in the warehouse or manufacturing areas which are subject to changes in temperature and/or noise. TRAVEL: Limited travel required LOCATION: Gentex's Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, recreate, meet people, raise a family and live! Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. PI51bd9f05d6-
University of Massachusetts Amherst Foundation
Hadley, Massachusetts
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the A ssociate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX). This person owns the end-to-end pipeline from data architecture to dashboard delivery. In partnership with the AVP, they set the team's technical direction, maintain data quality standards, and build the documentation and self-serve reporting layers that let Foundation staff act on data without requesting one-off pulls. A strong Senior Director leaves UMAF with cleaner, better-documented data than they found it, and a team that can build and maintain reporting without constant escalation. Success looks like leadership routinely making decisions from dashboards rather than requesting custom pulls. The right person connects business questions to data investigations, they don't wait to be handed a specification. They use AI tools as a natural part of their workflow, document as they go, and build things other people can open up and follow. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire. What you'll do Data Infrastructure & Architecture (30%) • Designs, builds, and maintains Snowflake reporting views and data pipelines that serve as UMAF's trusted source of truth for advancement data. • Partners with IT and UMAX (Salesforce Education Cloud) administrators to ensure reliable, auditable data flows between systems. • Manages ETL processes and data warehouse architecture to support the team's reporting and analytics needs. • Maintains data quality standards, including reconciliation processes that verify key figures against authoritative sources before any output is shared. • Evaluates data tools and infrastructure against current and anticipated organizational needs. • Uses AI tools actively in analytical and documentation workflows, and sets expectations for the team to do the same. Reporting & Analytics (25%) • Develops and maintains Tableau dashboards and reports that give leadership actionable, reconciled data on fundraising performance, donor engagement, and advancement operations. • Builds and maintains the data dictionary and documentation layers that allow advancement staff to self-serve in UMAX. • Responds to analytical requests from leadership and advancement teams, translating data findings into clear, audience-appropriate recommendations. • Establishes and tracks KPIs and benchmarks for fundraising performance in partnership with leadership. Team Leadership (20%) • Serves as team lead for BI & Analytics, setting priorities, managing workload, and supporting professional development. • Reviews team outputs for accuracy, logic, and documentation quality before delivery. • Supports the AVP with hiring, performance management, and team planning. • Builds a team culture where documentation is the default and numbers are reconciled before they leave the team. Data Governance & Documentation (15%) • Builds and maintains a comprehensive data dictionary enabling self-serve reporting across UMAF departments. • Establishes and enforces data governance standards, including field definitions, data stewardship responsibilities, and change management processes. • Documents all reporting logic so any team member can trace and reproduce a figure independently. • Partners with Gift & Donor Services and Prospect Development to align data definitions and reporting standards across Advancement Operations. Other Duties as Assigned (10%) UMAF is building and growing, and this position will support those efforts with other duties and projects as assigned from time to time. Qualifications Required • Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience. • 5+ years of experience in business intelligence, data analytics, or a closely related field. • Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred). • Experience designing and building Tableau dashboards and data visualizations. • Experience with CRM systems and fundraising or advancement databases. • Investigative mindset - moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look. • Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work. • Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows. • Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources. • Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences. • High degree of integrity, demonstrating respect for individuals at every level of an organization. • Ability to work effectively both independently and as a member of a team. Preferred • Experience with Salesforce Education Cloud or a comparable higher education CRM. • Prior experience in higher education advancement, nonprofit fundraising, or a mission-driven organization. Advancement domain knowledge is a plus; strong analytical instincts and documentation habits are weighted more heavily. • Familiarity with Snowflake architecture, including views, schemas, and role-based access control. • Experience building data dictionaries or self-serve reporting documentation. • Experience managing a CRM migration or major data platform transition. • Knowledge of data governance frameworks and master data management practices. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $110,000 - $121,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 00 Yearly Salary PI9fddf758d0cf-2208
08/07/2026
Full time
About University of Massachusetts Amherst Foundation Established in 2003, the University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst's mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University's mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. About the role The Senior Director of BI & Analytics sits within the Advancement Operations division and reports directly to the A ssociate Vice President of Advancement Operations. The role is part of a small team responsible for UMAF's data infrastructure, reporting, and business intelligence capabilities, built primarily on Snowflake, Tableau, and Salesforce Education Cloud (UMAX). This person owns the end-to-end pipeline from data architecture to dashboard delivery. In partnership with the AVP, they set the team's technical direction, maintain data quality standards, and build the documentation and self-serve reporting layers that let Foundation staff act on data without requesting one-off pulls. A strong Senior Director leaves UMAF with cleaner, better-documented data than they found it, and a team that can build and maintain reporting without constant escalation. Success looks like leadership routinely making decisions from dashboards rather than requesting custom pulls. The right person connects business questions to data investigations, they don't wait to be handed a specification. They use AI tools as a natural part of their workflow, document as they go, and build things other people can open up and follow. Location : This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, Connecticut, Rhode Island, New Jersey and New Hampshire. What you'll do Data Infrastructure & Architecture (30%) • Designs, builds, and maintains Snowflake reporting views and data pipelines that serve as UMAF's trusted source of truth for advancement data. • Partners with IT and UMAX (Salesforce Education Cloud) administrators to ensure reliable, auditable data flows between systems. • Manages ETL processes and data warehouse architecture to support the team's reporting and analytics needs. • Maintains data quality standards, including reconciliation processes that verify key figures against authoritative sources before any output is shared. • Evaluates data tools and infrastructure against current and anticipated organizational needs. • Uses AI tools actively in analytical and documentation workflows, and sets expectations for the team to do the same. Reporting & Analytics (25%) • Develops and maintains Tableau dashboards and reports that give leadership actionable, reconciled data on fundraising performance, donor engagement, and advancement operations. • Builds and maintains the data dictionary and documentation layers that allow advancement staff to self-serve in UMAX. • Responds to analytical requests from leadership and advancement teams, translating data findings into clear, audience-appropriate recommendations. • Establishes and tracks KPIs and benchmarks for fundraising performance in partnership with leadership. Team Leadership (20%) • Serves as team lead for BI & Analytics, setting priorities, managing workload, and supporting professional development. • Reviews team outputs for accuracy, logic, and documentation quality before delivery. • Supports the AVP with hiring, performance management, and team planning. • Builds a team culture where documentation is the default and numbers are reconciled before they leave the team. Data Governance & Documentation (15%) • Builds and maintains a comprehensive data dictionary enabling self-serve reporting across UMAF departments. • Establishes and enforces data governance standards, including field definitions, data stewardship responsibilities, and change management processes. • Documents all reporting logic so any team member can trace and reproduce a figure independently. • Partners with Gift & Donor Services and Prospect Development to align data definitions and reporting standards across Advancement Operations. Other Duties as Assigned (10%) UMAF is building and growing, and this position will support those efforts with other duties and projects as assigned from time to time. Qualifications Required • Bachelor's degree in computer science, information systems, data analytics, or a related field, or equivalent professional experience. • 5+ years of experience in business intelligence, data analytics, or a closely related field. • Strong SQL skills and hands-on experience with data warehouse platforms (Snowflake preferred). • Experience designing and building Tableau dashboards and data visualizations. • Experience with CRM systems and fundraising or advancement databases. • Investigative mindset - moves from a business question to a line of inquiry to a finding, and knows when a number warrants a deeper look. • Demonstrated habit of documenting logic and methodology so others can trace and reproduce the work. • Active user of AI tools (such as Claude, ChatGPT, Copilot, or Cortex) as part of analytical and documentation workflows. • Strong analytical and problem-solving skills, with a track record of reconciling data to trusted sources. • Excellent written and verbal communication skills; comfortable translating data findings for both technical and non-technical audiences. • High degree of integrity, demonstrating respect for individuals at every level of an organization. • Ability to work effectively both independently and as a member of a team. Preferred • Experience with Salesforce Education Cloud or a comparable higher education CRM. • Prior experience in higher education advancement, nonprofit fundraising, or a mission-driven organization. Advancement domain knowledge is a plus; strong analytical instincts and documentation habits are weighted more heavily. • Familiarity with Snowflake architecture, including views, schemas, and role-based access control. • Experience building data dictionaries or self-serve reporting documentation. • Experience managing a CRM migration or major data platform transition. • Knowledge of data governance frameworks and master data management practices. Note: We're passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we're committed to adding new perspectives and encourage everyone to apply. BENEFITS 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days. 4-day summer work week. 401(k) plan. You contribute 5% and receive a 10% match. Health insurance packages for medical, dental, and vision. 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave. Learn more about our benefits . Proposed Annual Salary Range: $110,000 - $121,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact to request accommodation. OUR VALUES Connection • Build meaningful relationships rooted in trust, respect, and belonging. Courage • Show up with integrity, embrace challenges, and lead through uncertainty. Curiosity • Commit to learning-for yourself and others-and create a culture where everyone can thrive. Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at Compensation details: 00 Yearly Salary PI9fddf758d0cf-2208
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a IT Systems Administrator II and help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The IT Systems Administrator II acts as a technical contributor and implementer for TrueCare's hybrid IT ecosystem under the direction of IT leadership. This role is responsible for the daily administration and optimization of the full enterprise infrastructure stack, including Microsoft Azure, Microsoft 365, and on-premises Hyper-V systems. Key responsibilities include contributing to roadmaps for all infrastructure services, such as identity management (Entra ID), unified endpoint solutions, and enterprise messaging systems. What We're Looking For A Bachelor's degree in computer information systems, computer science, or a related field or an equivalent combination of education and professional experience relevant to the position. A minimum of four (4) years of progressive systems administration experience in a mid-to-large enterprise environment (500+ users) Demonstrated experience in administering Microsoft Azure IaaS and on-premises Hyper-V virtualization, including host clustering and virtual network management. Demonstrated experience with Microsoft Entra ID (formerly Azure AD), including Active Directory synchronization, SSO integrations, and Conditional Access policies. Demonstrated experience with Microsoft Endpoint Manager (Intune), NinjaOne, and Windows Autopilot for automated device provisioning and policy enforcement. Demonstrated experience with PowerShell scripting. Microsoft Office Applications: Standard proficiency with Teams, Outlook, Word, Excel, and PowerPoint. Will be required to travel between all TrueCare sites and locations therefore a California Driver's License, proof of valid insurance and clean driving record is required. Why Join Us We're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to: Support the teams who provide care that truly impacts the community Support the strategic goals of TrueCare Work with a collaborative, supportive team Perks & Benefits: Competitive pay Generous paid time off Low-cost health, dental, vision & life insurance Join us to ensure training aligns with TrueCare values and organizational standards! The pay range for this role is $43.03 to $64.54 on a hourly basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 43.03-64.54 PI19862a52ab6b-2551
08/07/2026
Full time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a IT Systems Administrator II and help make a meaningful impact in the lives of patients who need it most. Your Role & Impact The IT Systems Administrator II acts as a technical contributor and implementer for TrueCare's hybrid IT ecosystem under the direction of IT leadership. This role is responsible for the daily administration and optimization of the full enterprise infrastructure stack, including Microsoft Azure, Microsoft 365, and on-premises Hyper-V systems. Key responsibilities include contributing to roadmaps for all infrastructure services, such as identity management (Entra ID), unified endpoint solutions, and enterprise messaging systems. What We're Looking For A Bachelor's degree in computer information systems, computer science, or a related field or an equivalent combination of education and professional experience relevant to the position. A minimum of four (4) years of progressive systems administration experience in a mid-to-large enterprise environment (500+ users) Demonstrated experience in administering Microsoft Azure IaaS and on-premises Hyper-V virtualization, including host clustering and virtual network management. Demonstrated experience with Microsoft Entra ID (formerly Azure AD), including Active Directory synchronization, SSO integrations, and Conditional Access policies. Demonstrated experience with Microsoft Endpoint Manager (Intune), NinjaOne, and Windows Autopilot for automated device provisioning and policy enforcement. Demonstrated experience with PowerShell scripting. Microsoft Office Applications: Standard proficiency with Teams, Outlook, Word, Excel, and PowerPoint. Will be required to travel between all TrueCare sites and locations therefore a California Driver's License, proof of valid insurance and clean driving record is required. Why Join Us We're a mission-driven healthcare organization committed to making quality care accessible for everyone. Here, you'll have the opportunity to: Support the teams who provide care that truly impacts the community Support the strategic goals of TrueCare Work with a collaborative, supportive team Perks & Benefits: Competitive pay Generous paid time off Low-cost health, dental, vision & life insurance Join us to ensure training aligns with TrueCare values and organizational standards! The pay range for this role is $43.03 to $64.54 on a hourly basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 43.03-64.54 PI19862a52ab6b-2551
Professional Technology Integration, Inc.
Salem, Oregon
Position: Systems Administrator (Ref: 18582) Location: Salem, OR USA, 97301 Salary: DOE Duration: 10 Months 23 Days - Contract Openings: 1 Deadline: 08/11/2026 Description: Local Candidates Hybrid We are seeking an experienced Senior Systems Administrator to support two major IT modernization initiatives: a Data Center Modernization Project and a Mac to Windows Transition Project. This role involves modernizing enterprise identity services, infrastructure, server environments, endpoint management, and workstation platforms. You will work alongside internal teams to provide technical expertise, assist with deployment and migrations, and deliver Tier III technical and operational support. Key Responsibilities Project Support: Assist with the execution of Data Center Modernization and Mac-to-Windows transition efforts. Systems Administration: Administer Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Azure, DNS, and DHCP environments. Endpoint & Device Management: Manage Microsoft Intune, Group Policy, workstation imaging, endpoint deployment, and overall device lifecycles. Migrations & Upgrades: Support server migrations, identity modernization, domain consolidation, and general infrastructure upgrades. Documentation & Operations: Develop and maintain standard operating procedures (SOPs), system documentation, and knowledge-transfer materials. Testing & Deployment: Participate in pilot testing, full production rollouts, and troubleshooting. Tier III Support: Deliver senior-level technical support and handle day-to-day operational duties as required. Qualifications & Requirements Core Technical Expertise: Strong background in Windows Server administration, Active Directory, Entra ID, M365, and Azure. Workstation & Policy Management: Proven experience with Microsoft Intune, Group Policy (GPO), and enterprise Windows workstation deployment. Automation & Core Services: Proficiency in PowerShell scripting, alongside solid experience managing DNS and DHCP. Worksite Flexibility: Ability to work in a hybrid capacity, including periodic onsite support at facilities in the Salem and Wilsonville areas. Working Conditions: Location: Hybrid (Salem/Wilsonville, OR area Remote permitted, but must be available for onsite work as required) Position Type: Contract Required / Desired Skills Active Directory and Microsoft Entra ID Required - 4 Years DNS and DHCP Required - 4 Years Enterprise Windows Workstation Deployment Required - 4 Years Group Policy Required - 4 Years Microsoft 365 Administration Required - 4 Years Microsoft Azure Required - 4 Years Microsoft Intune Required - 4 Years PowerShell Required - 4 Years Technical documentation and troubleshooting Required - 4 Years Windows Server Administration Required - 4 Years
08/07/2026
Position: Systems Administrator (Ref: 18582) Location: Salem, OR USA, 97301 Salary: DOE Duration: 10 Months 23 Days - Contract Openings: 1 Deadline: 08/11/2026 Description: Local Candidates Hybrid We are seeking an experienced Senior Systems Administrator to support two major IT modernization initiatives: a Data Center Modernization Project and a Mac to Windows Transition Project. This role involves modernizing enterprise identity services, infrastructure, server environments, endpoint management, and workstation platforms. You will work alongside internal teams to provide technical expertise, assist with deployment and migrations, and deliver Tier III technical and operational support. Key Responsibilities Project Support: Assist with the execution of Data Center Modernization and Mac-to-Windows transition efforts. Systems Administration: Administer Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Azure, DNS, and DHCP environments. Endpoint & Device Management: Manage Microsoft Intune, Group Policy, workstation imaging, endpoint deployment, and overall device lifecycles. Migrations & Upgrades: Support server migrations, identity modernization, domain consolidation, and general infrastructure upgrades. Documentation & Operations: Develop and maintain standard operating procedures (SOPs), system documentation, and knowledge-transfer materials. Testing & Deployment: Participate in pilot testing, full production rollouts, and troubleshooting. Tier III Support: Deliver senior-level technical support and handle day-to-day operational duties as required. Qualifications & Requirements Core Technical Expertise: Strong background in Windows Server administration, Active Directory, Entra ID, M365, and Azure. Workstation & Policy Management: Proven experience with Microsoft Intune, Group Policy (GPO), and enterprise Windows workstation deployment. Automation & Core Services: Proficiency in PowerShell scripting, alongside solid experience managing DNS and DHCP. Worksite Flexibility: Ability to work in a hybrid capacity, including periodic onsite support at facilities in the Salem and Wilsonville areas. Working Conditions: Location: Hybrid (Salem/Wilsonville, OR area Remote permitted, but must be available for onsite work as required) Position Type: Contract Required / Desired Skills Active Directory and Microsoft Entra ID Required - 4 Years DNS and DHCP Required - 4 Years Enterprise Windows Workstation Deployment Required - 4 Years Group Policy Required - 4 Years Microsoft 365 Administration Required - 4 Years Microsoft Azure Required - 4 Years Microsoft Intune Required - 4 Years PowerShell Required - 4 Years Technical documentation and troubleshooting Required - 4 Years Windows Server Administration Required - 4 Years
Security Clearance Required: Active TS/SCI with Full Scope Polygraph (FSP) Do you enjoy solving complex infrastructure and software challenges? If you're passionate about managing bare-metal environments, configuring high-performance infrastructure, and automating large-scale deployments, this opportunity is for you. We are seeking a Senior Linux Systems Administrator to support a high-priority, mission-critical cybersecurity modernization program. In this role, you'll work within a large software development environment, ensuring enterprise systems remain secure, reliable, and highly available while implementing automated infrastructure to support next-generation malware analysis, cyber orchestration, and data enrichment capabilities. Required Skills Security Clearance: Active TS/SCI with Full Scope Polygraph (FSP). Linux Administration: Expert-level experience with Linux system administration, architecture, maintenance, and performance optimization. Infrastructure Automation: Strong proficiency using Ansible for configuration management and automated provisioning. Troubleshooting: Extensive experience diagnosing and resolving complex infrastructure, system, and environment bottlenecks. Virtualization & Container Orchestration: Hands-on experience deploying and managing VMware environments and Kubernetes clusters. Preferred Skills Enterprise Storage: Experience administering enterprise storage solutions, with preference for Pure Storage platforms. Database Administration: Experience administering and supporting MongoDB. Networking: Experience designing, deploying, upgrading, patching, and troubleshooting Cisco-based network environments. Network Performance: Strong ability to diagnose connectivity issues, resolve critical network outages, and optimize network performance by eliminating data bottlenecks.
08/07/2026
Security Clearance Required: Active TS/SCI with Full Scope Polygraph (FSP) Do you enjoy solving complex infrastructure and software challenges? If you're passionate about managing bare-metal environments, configuring high-performance infrastructure, and automating large-scale deployments, this opportunity is for you. We are seeking a Senior Linux Systems Administrator to support a high-priority, mission-critical cybersecurity modernization program. In this role, you'll work within a large software development environment, ensuring enterprise systems remain secure, reliable, and highly available while implementing automated infrastructure to support next-generation malware analysis, cyber orchestration, and data enrichment capabilities. Required Skills Security Clearance: Active TS/SCI with Full Scope Polygraph (FSP). Linux Administration: Expert-level experience with Linux system administration, architecture, maintenance, and performance optimization. Infrastructure Automation: Strong proficiency using Ansible for configuration management and automated provisioning. Troubleshooting: Extensive experience diagnosing and resolving complex infrastructure, system, and environment bottlenecks. Virtualization & Container Orchestration: Hands-on experience deploying and managing VMware environments and Kubernetes clusters. Preferred Skills Enterprise Storage: Experience administering enterprise storage solutions, with preference for Pure Storage platforms. Database Administration: Experience administering and supporting MongoDB. Networking: Experience designing, deploying, upgrading, patching, and troubleshooting Cisco-based network environments. Network Performance: Strong ability to diagnose connectivity issues, resolve critical network outages, and optimize network performance by eliminating data bottlenecks.
Rochester Precision Optics LLC
West Henrietta, New York
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
08/07/2026
Full time
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
08/07/2026
Full time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
Description: The IT Administrator is responsible for the day-to-day administration, maintenance, and support of the organization's information technology infrastructure. This role ensures the stability, security, and performance of hardware, software, networks, and user systems while providing exceptional technical support to employees. The IT Administrator also assists with technology projects, cybersecurity initiatives, system upgrades, and vendor coordination. Balances end-user support with hands-on system and network administration, including active involvement in GCC High environment management. This position will require specialized education and related experience. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 2-4 years of related experience. Essential functions End-User & Onsite Support Provide daily onsite technical support for employees, including desktops, laptops, mobile devices, printers, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner Manage user onboarding/offboarding, including account setup, access provisioning, and device configuration Support Office 365 apps, including Outlook, Teams, SharePoint, and OneDrive Maintain documentation via our ticket and change management system of support requests, resolutions, and IT procedures Systems Administration Administer and maintain Windows Server environments, Active Directory, and Group Policy Administer and maintain Linux Server and hypervisor and virtualization / container environments Manage Microsoft and Google tenants, including: User identity and access management Conditional access policies and MFA Security & compliance configurations aligned with NIST/CMMC Perform regular system updates, patching, backups, and disaster recovery readiness Monitor system performance and proactively address issues Network Administration Maintain and support LAN/WAN infrastructure, including switches, routers, firewalls, and VPN solutions Monitor network performance, uptime, and security Manage network segmentation and secure access controls as required for our commercial and secure environments Troubleshoot network outages and connectivity issues Work with vendors and ISPs for escalation and resolution Security & Compliance (Commercial/Fed/Mil Environment) Ensure adherence to NIST 800-171, NIST 800-172, CMMC, and DFARS compliance standards Support implementation and enforcement of security policies, endpoint protection, and monitoring tools Assist with audits, documentation, and risk assessments Manage secure access requirements for system users and external partners Complies with all policies and procedures pertaining to the protection of the Company's Information Assets, Security and Systems and that of its clients. PM22 Requirements: Qualifications - Level Specific Provide onsite support and escalation point for Level 1 issues Administer: Active Directory, Group Policy Microsoft 365 (Commercial and Secure) - users, licenses, & security policies Manage endpoint tools (Intune, SCCM, or similar) Support network infrastructure (switches, firewalls (hardware and virtual), VPNs) Perform system patching, monitoring, backups, and recovery Assist with compliance efforts (NIST, CMMC and other documentation) Troubleshoot moderate-to-complex system and network issues Qualifications-General 3+ years of experience in IT support and systems/network administration Experience with Microsoft On Prem and Hosted environments Strong knowledge of: Windows Server, Active Directory, DNS, DHCP Linux Server and Desktop operating systems and management Networking (TCP/IP, VLANs, VPNs, firewalls) Endpoint management (Intune, SCCM, or similar) Experience supporting users in an onsite environment Understanding of security frameworks (NIST, CMMC) Ability to troubleshoot across hardware, software, and network layers Preferred Qualifications Experience in commercial and federal contract manufacturing environments Familiarity with Microsoft 365 and Azure Commercial Familiarity with Azure Government / GCC High security & compliance tools Certifications such as: CompTIA Security+, Network+, or similar Microsoft certifications (Azure, M365, Security) CISSP or equivalent (a plus) Soft Skills Strong customer service orientation and communication skills Ability to work independently while supporting a team onsite Detail-oriented with strong documentation habits Problem-solving mindset with a proactive approach Work Environment Onsite role supporting internal staff May require handling sensitive or controlled information Must meet eligibility requirements for working within CMMC/ITAR compliant IT systems Travel required Infrequent travel may be required (3-4 times per year) Work authorization/security clearance requirements Must be authorized to work in the US Certain customer projects may require employees assigned to those projects to meet specific government, security, contractual, or export control requirements, which may include U.S. citizenship or other work authorization restrictions. Eligibility requirements will vary based on project assignments. PI42a974a2d93a-7967
08/07/2026
Full time
Description: The IT Administrator is responsible for the day-to-day administration, maintenance, and support of the organization's information technology infrastructure. This role ensures the stability, security, and performance of hardware, software, networks, and user systems while providing exceptional technical support to employees. The IT Administrator also assists with technology projects, cybersecurity initiatives, system upgrades, and vendor coordination. Balances end-user support with hands-on system and network administration, including active involvement in GCC High environment management. This position will require specialized education and related experience. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 2-4 years of related experience. Essential functions End-User & Onsite Support Provide daily onsite technical support for employees, including desktops, laptops, mobile devices, printers, and AV systems Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner Manage user onboarding/offboarding, including account setup, access provisioning, and device configuration Support Office 365 apps, including Outlook, Teams, SharePoint, and OneDrive Maintain documentation via our ticket and change management system of support requests, resolutions, and IT procedures Systems Administration Administer and maintain Windows Server environments, Active Directory, and Group Policy Administer and maintain Linux Server and hypervisor and virtualization / container environments Manage Microsoft and Google tenants, including: User identity and access management Conditional access policies and MFA Security & compliance configurations aligned with NIST/CMMC Perform regular system updates, patching, backups, and disaster recovery readiness Monitor system performance and proactively address issues Network Administration Maintain and support LAN/WAN infrastructure, including switches, routers, firewalls, and VPN solutions Monitor network performance, uptime, and security Manage network segmentation and secure access controls as required for our commercial and secure environments Troubleshoot network outages and connectivity issues Work with vendors and ISPs for escalation and resolution Security & Compliance (Commercial/Fed/Mil Environment) Ensure adherence to NIST 800-171, NIST 800-172, CMMC, and DFARS compliance standards Support implementation and enforcement of security policies, endpoint protection, and monitoring tools Assist with audits, documentation, and risk assessments Manage secure access requirements for system users and external partners Complies with all policies and procedures pertaining to the protection of the Company's Information Assets, Security and Systems and that of its clients. PM22 Requirements: Qualifications - Level Specific Provide onsite support and escalation point for Level 1 issues Administer: Active Directory, Group Policy Microsoft 365 (Commercial and Secure) - users, licenses, & security policies Manage endpoint tools (Intune, SCCM, or similar) Support network infrastructure (switches, firewalls (hardware and virtual), VPNs) Perform system patching, monitoring, backups, and recovery Assist with compliance efforts (NIST, CMMC and other documentation) Troubleshoot moderate-to-complex system and network issues Qualifications-General 3+ years of experience in IT support and systems/network administration Experience with Microsoft On Prem and Hosted environments Strong knowledge of: Windows Server, Active Directory, DNS, DHCP Linux Server and Desktop operating systems and management Networking (TCP/IP, VLANs, VPNs, firewalls) Endpoint management (Intune, SCCM, or similar) Experience supporting users in an onsite environment Understanding of security frameworks (NIST, CMMC) Ability to troubleshoot across hardware, software, and network layers Preferred Qualifications Experience in commercial and federal contract manufacturing environments Familiarity with Microsoft 365 and Azure Commercial Familiarity with Azure Government / GCC High security & compliance tools Certifications such as: CompTIA Security+, Network+, or similar Microsoft certifications (Azure, M365, Security) CISSP or equivalent (a plus) Soft Skills Strong customer service orientation and communication skills Ability to work independently while supporting a team onsite Detail-oriented with strong documentation habits Problem-solving mindset with a proactive approach Work Environment Onsite role supporting internal staff May require handling sensitive or controlled information Must meet eligibility requirements for working within CMMC/ITAR compliant IT systems Travel required Infrequent travel may be required (3-4 times per year) Work authorization/security clearance requirements Must be authorized to work in the US Certain customer projects may require employees assigned to those projects to meet specific government, security, contractual, or export control requirements, which may include U.S. citizenship or other work authorization restrictions. Eligibility requirements will vary based on project assignments. PI42a974a2d93a-7967
United States Bankruptcy Court, District of Utah
Salt Lake City, Utah
This position serves as the primary technical owner of the Court'sCase Management/Electronic Case Files (CM/ECF) system andrelated national and locally developed applications. The incumbentis responsible for the full lifecycle of these systems on Linuxservers, including a virtualized environment of 20+ VMs:installation, configuration, security, performance, automation, andday-to-day operational support. The role also includes administrationof the underlying Informix database and development of scripts andtools that improve reliability and efficiency. Because this Court originally developed several national applicationsstill used by other courts, the incumbent may assist with theirinstallation and support as needed. The position functions as a keytechnical liaison between judges, chambers, the Clerk's Office, andexternal users. This is a hands-on technical role that combines programming andsystems analysis with Linux systems administration, applicationownership, and database administration - a mix of proactive systemownership and responsive support for judges, chambers, and Clerk'sOffice staff.
08/07/2026
Full time
This position serves as the primary technical owner of the Court'sCase Management/Electronic Case Files (CM/ECF) system andrelated national and locally developed applications. The incumbentis responsible for the full lifecycle of these systems on Linuxservers, including a virtualized environment of 20+ VMs:installation, configuration, security, performance, automation, andday-to-day operational support. The role also includes administrationof the underlying Informix database and development of scripts andtools that improve reliability and efficiency. Because this Court originally developed several national applicationsstill used by other courts, the incumbent may assist with theirinstallation and support as needed. The position functions as a keytechnical liaison between judges, chambers, the Clerk's Office, andexternal users. This is a hands-on technical role that combines programming andsystems analysis with Linux systems administration, applicationownership, and database administration - a mix of proactive systemownership and responsive support for judges, chambers, and Clerk'sOffice staff.
Jefferson Community College Watertown, New York Programmer/Information Systems Specialist Jefferson Community College, Watertown, New York, a member of the State University of New York (SUNY) system, is conducting a search for a Programmer/Information Systems Specialist. This position provides users with training, integration, troubleshooting, and reporting for integrated ERP software and related systems. In addition, this position will be required to develop and modify some code using PL/SQL. Experience with Unix Shell Scripts preferred. Position also serves as a key member of the Information Technology Support Team. Professional staff are expected to advance the College's focus on student success and completion and will work closely with the College's leadership to advance the mission of the Strategic Plan. MAIN JOB TASKS AND RESPONSIBILITIES Provides support and supplemental training to functional offices for enterprise class software including 3rd party interfaces. Manages software upgrades and enhancements including new functionality. Maintains knowledge of new releases and provides advice and information to technical and functional personnel. Engages in troubleshooting and ongoing maintenance of information systems. Provides advanced reporting using BI tools for functional offices. Prepares data extracts for data analysis. Assists users with reporting tools such as Pivot Tables and Dashboards. Assists with the collection, analysis, and preparation of data for both internal and external reporting. Participates in the revision of data collection and extraction to meet new SUNY reporting requirements. Assists with the design and completion of ad hoc reports to assist various committees, departments, and administrators as assigned. Assures data accuracy and integrity. Performs other related duties as required/assigned. Required: Bachelor's Degree in Computer Science or a related field and three (3) years of appropriate professional experience in systems maintenance. Applicants must interact and communicate effectively with diverse populations, foster inclusion, and promote equal access and treatment for groups traditionally under-represented in higher education. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge in the areas of computer/network technology and maintenance, information systems management, project management, etc. Knowledge of data processing systems, concepts, and methodologies. Knowledge of local and wide area networks. Skill in written and verbal communication. Skill in directing employees in a data processing environment. Skill in implementing effective and innovative software development methodologies. Ability to analyze prioritizes, organize, and solve problems. Ability to communicate technical concepts to technical and non-technical audiences. Ability to read, write, and communicate effectively. $47,589 - $62,000 for well-qualified individuals. Salary is determined based upon experience and education in accordance with the collective bargaining agreement as well as internal equity. The College offers a comprehensive benefits package that includes medical, vision, and dental insurance, long term disability, generous leave policies, paid holidays, pre-tax flexible spending accounts, tax-deferred Compensation, NYS retirement, as well as employee and dependent tuition waivers. To Apply: For additional information about the College and this posting, please visit , and select "Careers at Jefferson". You may then apply by selecting the "Apply Now" button. The following documentation is required: Letter of application (cover letter) Résumé Unofficial transcripts for college degree(s) earned Contact information for three professional references listed on the employment application Please Note: All required materials must be submitted by the stated deadline. Incomplete applications or those missing required documents at the time of review may not be considered by the search committee. Review of complete applications will begin immediately. For consideration, completed applications must be received by August 24, 2026. Finalists will be responsible for interview-related expenses. Final candidates are subject to a pre-employment criminal background investigation. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
08/07/2026
Full time
Jefferson Community College Watertown, New York Programmer/Information Systems Specialist Jefferson Community College, Watertown, New York, a member of the State University of New York (SUNY) system, is conducting a search for a Programmer/Information Systems Specialist. This position provides users with training, integration, troubleshooting, and reporting for integrated ERP software and related systems. In addition, this position will be required to develop and modify some code using PL/SQL. Experience with Unix Shell Scripts preferred. Position also serves as a key member of the Information Technology Support Team. Professional staff are expected to advance the College's focus on student success and completion and will work closely with the College's leadership to advance the mission of the Strategic Plan. MAIN JOB TASKS AND RESPONSIBILITIES Provides support and supplemental training to functional offices for enterprise class software including 3rd party interfaces. Manages software upgrades and enhancements including new functionality. Maintains knowledge of new releases and provides advice and information to technical and functional personnel. Engages in troubleshooting and ongoing maintenance of information systems. Provides advanced reporting using BI tools for functional offices. Prepares data extracts for data analysis. Assists users with reporting tools such as Pivot Tables and Dashboards. Assists with the collection, analysis, and preparation of data for both internal and external reporting. Participates in the revision of data collection and extraction to meet new SUNY reporting requirements. Assists with the design and completion of ad hoc reports to assist various committees, departments, and administrators as assigned. Assures data accuracy and integrity. Performs other related duties as required/assigned. Required: Bachelor's Degree in Computer Science or a related field and three (3) years of appropriate professional experience in systems maintenance. Applicants must interact and communicate effectively with diverse populations, foster inclusion, and promote equal access and treatment for groups traditionally under-represented in higher education. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge in the areas of computer/network technology and maintenance, information systems management, project management, etc. Knowledge of data processing systems, concepts, and methodologies. Knowledge of local and wide area networks. Skill in written and verbal communication. Skill in directing employees in a data processing environment. Skill in implementing effective and innovative software development methodologies. Ability to analyze prioritizes, organize, and solve problems. Ability to communicate technical concepts to technical and non-technical audiences. Ability to read, write, and communicate effectively. $47,589 - $62,000 for well-qualified individuals. Salary is determined based upon experience and education in accordance with the collective bargaining agreement as well as internal equity. The College offers a comprehensive benefits package that includes medical, vision, and dental insurance, long term disability, generous leave policies, paid holidays, pre-tax flexible spending accounts, tax-deferred Compensation, NYS retirement, as well as employee and dependent tuition waivers. To Apply: For additional information about the College and this posting, please visit , and select "Careers at Jefferson". You may then apply by selecting the "Apply Now" button. The following documentation is required: Letter of application (cover letter) Résumé Unofficial transcripts for college degree(s) earned Contact information for three professional references listed on the employment application Please Note: All required materials must be submitted by the stated deadline. Incomplete applications or those missing required documents at the time of review may not be considered by the search committee. Review of complete applications will begin immediately. For consideration, completed applications must be received by August 24, 2026. Finalists will be responsible for interview-related expenses. Final candidates are subject to a pre-employment criminal background investigation. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
08/07/2026
Full time
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
08/07/2026
Full time
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
08/07/2026
Full time
Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and certifications in communication network operations, electronic troubleshooting, internet cable installation, and hardware maintenance. Advanced certifications require additional full funded training programs. Benefits: Comprehensive Healthcare, Vision, and Dental plans.30 days paid vacation.90 days paid paternity and maternity vacation.Comprehensive wellness programs including fitness facility access, nutrition consulting, curated fitness plans, and more.Housing, clothing, and relocation allowance.Tuition assistance.Student loan repayment.Flexible retirement and pension plans Pay and Promotion: Entry pay and promotions vary based on education level and qualifications.Hiring bonus opportunities available.Specialty bonuses available depending on qualifications and position.Guaranteed promotion opportunities. Additional Career Opportunities: Upon successful completion of first term contract, you are guaranteed up to 5 interviews with your choice 1,200 industry leading organizations including Charter Communications, Tesla, and COX Communications. Similar Career Fields Include: Information Security Analyst, Network and Systems Administrator, and Computer System Analyst. About Our Organization: The U.S. Army offers a variety of possibilities for to discover your true potential - whether you are looking to gain technical expertise, travel the world, or serve your community, the Army's unique career opportunities and comprehensive benefits package will enable you to achieve your goals. Be All You Can Be. Now Hiring Full and Part Time Positions. Click apply for an Inter
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
08/07/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA . The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across Linux and Kubernetes environments, collaborate with engineering teams, and ensure enterprise and government customers experience seamless cloud integration and support. Responsibilities include but are not limited to: Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels; ensuring all incidents are properly documented and closed in accordance with SLAs Monitoring and triaging incidents triggered by automated alerting systems; following established SOPs and runbooks for investigation and escalation Independently resolving technical issues related to Linux and Kubernetes infrastructure with minimal supervision, escalating only when engineering support is required Partnering with product and backline engineers to reproduce issues, validate fixes, and enhance system stability and documentation Identifying trends or repeat incidents and providing structured feedback to engineering and process improvement teams Delivering high-touch, mission-critical support to government and enterprise customers; ensuring clear, timely, and professional communication during all incident phases Contributing to updating and refining documentation, runbooks, and response procedures to continuously enhance service reliability and efficiency Work Shift - This is for a night shift 10pm-6am position. Schedule to include but not limited to rotating weekends that may be required. Schedule subject to change based on business need. Minimum Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, or related discipline Education Substitutions: Four (4) years of relevant experience may be substituted for a bachelor's degree An associate's degree and two (2) years of relevant experience may be substituted for a bachelor's degree AWS Cloud Practitioner or Azure Fundamentals (AZ-900): each may substitute 0.5 years' experience CompTIA Security+, ITIL Foundation, CompTIA Network+, or CompTIA A+: each may substitute 1 year experience AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional, Azure Solutions Architect (AZ-305), Google Professional Cloud Architect, or CISSP: each may substitute 2 years' experience Other relevant certifications: each may substitute 0.5 years' experience Experience in Linux system administration (command-line management, networking, and service operations) Experience working in Kubernetes environments, including container management, basic cluster troubleshooting, and deployment verification Experience with ticketing, alerting, and incident response tools 8140 Compliance (Combination of technical degree or certifications such as CompTIA Network+ CE, CompTIA A+ CE, CompTIA Security+ CE, CCNA Security, CND, etc) Preferred Qualifications: Experience with ServiceNow ticketing, alerting, and incident response tools Experience with ServiceNow Customer Service Management (CSM) module Background supporting IT operations or cloud service environments within DoD or Intelligence Community customers Familiarity with ITIL frameworks, incident lifecycle management, and enterprise support workflows Experience in hybrid or on-prem/cloud integrated environments Proficiency with Google Workspace or Microsoft Office collaboration tools Strong written and verbal communication skills, with the ability to clearly articulate technical issues to both technical and non-technical audiences Demonstrated experience and ability to prioritize, manage, and resolve multiple incidents under pressure Clearance Requirements: An active/current TS is required for this position with the ability to obtain/maintain SCI access Physical Requirements: Must be able to remain in a stationary position 50% Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
08/07/2026
Full time
MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA . The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing critical, 24x7 incident response and customer service. You will help troubleshoot complex issues across Linux and Kubernetes environments, collaborate with engineering teams, and ensure enterprise and government customers experience seamless cloud integration and support. Responsibilities include but are not limited to: Diagnosing, resolving, and tracking complex support cases through ServiceNow, phone, and email channels; ensuring all incidents are properly documented and closed in accordance with SLAs Monitoring and triaging incidents triggered by automated alerting systems; following established SOPs and runbooks for investigation and escalation Independently resolving technical issues related to Linux and Kubernetes infrastructure with minimal supervision, escalating only when engineering support is required Partnering with product and backline engineers to reproduce issues, validate fixes, and enhance system stability and documentation Identifying trends or repeat incidents and providing structured feedback to engineering and process improvement teams Delivering high-touch, mission-critical support to government and enterprise customers; ensuring clear, timely, and professional communication during all incident phases Contributing to updating and refining documentation, runbooks, and response procedures to continuously enhance service reliability and efficiency Work Shift - This is for a night shift 10pm-6am position. Schedule to include but not limited to rotating weekends that may be required. Schedule subject to change based on business need. Minimum Qualifications: Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics, or related discipline Education Substitutions: Four (4) years of relevant experience may be substituted for a bachelor's degree An associate's degree and two (2) years of relevant experience may be substituted for a bachelor's degree AWS Cloud Practitioner or Azure Fundamentals (AZ-900): each may substitute 0.5 years' experience CompTIA Security+, ITIL Foundation, CompTIA Network+, or CompTIA A+: each may substitute 1 year experience AWS Solutions Architect Associate, Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional, Azure Solutions Architect (AZ-305), Google Professional Cloud Architect, or CISSP: each may substitute 2 years' experience Other relevant certifications: each may substitute 0.5 years' experience Experience in Linux system administration (command-line management, networking, and service operations) Experience working in Kubernetes environments, including container management, basic cluster troubleshooting, and deployment verification Experience with ticketing, alerting, and incident response tools 8140 Compliance (Combination of technical degree or certifications such as CompTIA Network+ CE, CompTIA A+ CE, CompTIA Security+ CE, CCNA Security, CND, etc) Preferred Qualifications: Experience with ServiceNow ticketing, alerting, and incident response tools Experience with ServiceNow Customer Service Management (CSM) module Background supporting IT operations or cloud service environments within DoD or Intelligence Community customers Familiarity with ITIL frameworks, incident lifecycle management, and enterprise support workflows Experience in hybrid or on-prem/cloud integrated environments Proficiency with Google Workspace or Microsoft Office collaboration tools Strong written and verbal communication skills, with the ability to clearly articulate technical issues to both technical and non-technical audiences Demonstrated experience and ability to prioritize, manage, and resolve multiple incidents under pressure Clearance Requirements: An active/current TS is required for this position with the ability to obtain/maintain SCI access Physical Requirements: Must be able to remain in a stationary position 50% Needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
MANTECH seeks a motivated, career and customer-oriented Systems Administrator to join our team USMC IT Service Desk in Stafford, VA. Responsibilities include but are not limited to: Maintain multiple networks for over 600 users Assist in administering and maintaining Windows servers, Windows Workstations, Virtual Machines, and other critical systems in an enterprise environment Use Microsoft Service Manager, Remedy, ServiceNow, or other ticketing system to create, update, monitor, and close tickets Diagnose and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active Directory environment Assist and support with account creations, resetting passwords, troubleshooting system and network problems, installation of hardware and workstations, unlocking accounts, and transferring data Support Accreditation efforts, to include STIGS, POAMs, SAARs, and other critical Processes Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides) Minimum Qualifications: At least 3 years of related experience in Service Desk or System Administration roles. Meet DoD 8570 IAT Level II requirements Experience with Active Directory (user account creation, password resetting, PKI setup, group policy, etc.) Experience developing and maintaining system applications/security/network configurations Experience troubleshooting network performances issues Experience with the set-up, configuration, and support of internal and external networks Preferred Qualifications: Knowledge of standard DoD and Marine Corps concepts, practices, and procedures. Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, MS Hyper-V, MS SQL Server, Networked Printers/Services, Distributed File Services, Data Protection Manager, SMB, JavaScript, SharePoint PowerShell scripting using any/all the respective plugins related to the applicable technologies Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements Clearance Requirements: Must have a current / active DoD Top Secret/SCI clearance Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
08/07/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Systems Administrator to join our team USMC IT Service Desk in Stafford, VA. Responsibilities include but are not limited to: Maintain multiple networks for over 600 users Assist in administering and maintaining Windows servers, Windows Workstations, Virtual Machines, and other critical systems in an enterprise environment Use Microsoft Service Manager, Remedy, ServiceNow, or other ticketing system to create, update, monitor, and close tickets Diagnose and resolve technical hardware and software issues by conducting basic and tier II troubleshooting for servers, workstations, and applications within the Active Directory environment Assist and support with account creations, resetting passwords, troubleshooting system and network problems, installation of hardware and workstations, unlocking accounts, and transferring data Support Accreditation efforts, to include STIGS, POAMs, SAARs, and other critical Processes Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides) Minimum Qualifications: At least 3 years of related experience in Service Desk or System Administration roles. Meet DoD 8570 IAT Level II requirements Experience with Active Directory (user account creation, password resetting, PKI setup, group policy, etc.) Experience developing and maintaining system applications/security/network configurations Experience troubleshooting network performances issues Experience with the set-up, configuration, and support of internal and external networks Preferred Qualifications: Knowledge of standard DoD and Marine Corps concepts, practices, and procedures. Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, MS Hyper-V, MS SQL Server, Networked Printers/Services, Distributed File Services, Data Protection Manager, SMB, JavaScript, SharePoint PowerShell scripting using any/all the respective plugins related to the applicable technologies Working knowledge of DoD STIGs related to the applicable technologies and how to implement, mitigate, and write POAM statements Clearance Requirements: Must have a current / active DoD Top Secret/SCI clearance Physical Requirements: Must be able to remain in a stationary position 50%. Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.