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system administrator training manager
Epic Client Systems Administrator II (ECSA)
Engage Partners, Inc. Rock Island, Washington
FTE EPIC Client Systems Administrator II Job Description Salary Range $33.30 - $53.14 Summary Under moderate direction, the EPIC Client Systems Administrator II is responsible for the implementation, configuration, maintenance, and support of Epic client systems and related infrastructure. This role ensures the reliability, performance, and security of Epic environments while partnering closely with Epic application teams, IT engineering, clinical operations, and business stakeholders. The ECSA plays a critical role in supporting upgrades, deployments, business continuity, and the overall stability of the Epic ecosystem. Essential Functions: Apply technical and analytical skills to research and resolve tickets and performs basic application build. Develop strong relationships with end users. Work with IT staff as needed to resolve issues, address user concerns, track and perform system change requests. Participates in all testing, go-live, and projects as needed and provides support during go-live events including during off-hours. Follow change management procedures and requirements provided by the organization. Maintain and support Epic-related hardware, including workstations, mobile devices, scanners, specialty peripherals and printers. Maintain and support Epic system performance, reliability, and security across Windows, Citrix, and virtualized environments. Maintain and support Epic client deployments, including Kuiper, Satellite, Hyperdrive, Rover and Remote Client. Provides technical guidance to less experienced resources as needed. Contributes to projects by determining tasks and priorities, assisting with discovery and scope setting sessions, and managing portions of low complexity projects. Responsible for tracking and maintaining all application work including but not limited to NOVAs, standard documentation, and all other documented processes within the department and organization. Communicates and collaborates all major changes through the proper channels. Work closely with trainers on all changes and new features to develop documentation and training strategies. Identifies, evaluates, and recommends new technologies. Demonstrates proficiency in assigned applications and understands interactions between system components. Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: Associates Degree in Information Technology, Computer Science, or related field or 2 years EHR analyst experience; or 1 year EHR analyst experience plus 1 year additional relevant healthcare training and/or healthcare work experience. Have 3+ years experience as an EHR Application Analyst I or equivalent position; or perform at required level per manager's discretion. Hold a minimum of one Epic certification and be up to date with all cert requirements. Epic ECSA Certification (current or within 6 months of hire). Team oriented, strong collaborator, organized, can prioritize work with moderate supervision. Strong understanding of Windows Workstation, Active Directory, Citrix, and virtual desktop technologies. Ability to troubleshoot complex technical issues across multiple layers of infrastructure. Strong communication, interpersonal, troubleshooting and documentation skills. Ability to learn new technology quickly. Ability to read, analyze, and interpret technical manuals, and government regulatory guidelines. Ability to effectively present information, respond to questions, and educate diverse groups of people. Desired: Experience supporting peripheral devices in a healthcare setting including printing, scanning, mobile devices. Job Classification: FLSA: Non-Exempt Hourly/Salary: Hourly
04/04/2026
Full time
FTE EPIC Client Systems Administrator II Job Description Salary Range $33.30 - $53.14 Summary Under moderate direction, the EPIC Client Systems Administrator II is responsible for the implementation, configuration, maintenance, and support of Epic client systems and related infrastructure. This role ensures the reliability, performance, and security of Epic environments while partnering closely with Epic application teams, IT engineering, clinical operations, and business stakeholders. The ECSA plays a critical role in supporting upgrades, deployments, business continuity, and the overall stability of the Epic ecosystem. Essential Functions: Apply technical and analytical skills to research and resolve tickets and performs basic application build. Develop strong relationships with end users. Work with IT staff as needed to resolve issues, address user concerns, track and perform system change requests. Participates in all testing, go-live, and projects as needed and provides support during go-live events including during off-hours. Follow change management procedures and requirements provided by the organization. Maintain and support Epic-related hardware, including workstations, mobile devices, scanners, specialty peripherals and printers. Maintain and support Epic system performance, reliability, and security across Windows, Citrix, and virtualized environments. Maintain and support Epic client deployments, including Kuiper, Satellite, Hyperdrive, Rover and Remote Client. Provides technical guidance to less experienced resources as needed. Contributes to projects by determining tasks and priorities, assisting with discovery and scope setting sessions, and managing portions of low complexity projects. Responsible for tracking and maintaining all application work including but not limited to NOVAs, standard documentation, and all other documented processes within the department and organization. Communicates and collaborates all major changes through the proper channels. Work closely with trainers on all changes and new features to develop documentation and training strategies. Identifies, evaluates, and recommends new technologies. Demonstrates proficiency in assigned applications and understands interactions between system components. Performs other duties as assigned. Demonstrate standards of behavior and adhere to the Code of Conduct in all aspects of job performance at all times. Qualifications Required: Associates Degree in Information Technology, Computer Science, or related field or 2 years EHR analyst experience; or 1 year EHR analyst experience plus 1 year additional relevant healthcare training and/or healthcare work experience. Have 3+ years experience as an EHR Application Analyst I or equivalent position; or perform at required level per manager's discretion. Hold a minimum of one Epic certification and be up to date with all cert requirements. Epic ECSA Certification (current or within 6 months of hire). Team oriented, strong collaborator, organized, can prioritize work with moderate supervision. Strong understanding of Windows Workstation, Active Directory, Citrix, and virtual desktop technologies. Ability to troubleshoot complex technical issues across multiple layers of infrastructure. Strong communication, interpersonal, troubleshooting and documentation skills. Ability to learn new technology quickly. Ability to read, analyze, and interpret technical manuals, and government regulatory guidelines. Ability to effectively present information, respond to questions, and educate diverse groups of people. Desired: Experience supporting peripheral devices in a healthcare setting including printing, scanning, mobile devices. Job Classification: FLSA: Non-Exempt Hourly/Salary: Hourly
Accenture
ServiceNow Delivery Lead Manager
Accenture San Francisco, California
We Are: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here () You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. An experienced ServiceNow developer. You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. You are someone that is process oriented and prefers order over chaos. You are comfortable asking for help from peers and Subject Matter Experts Strong background working with Enterprise Software companies and/or Consulting companies. The Work: Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. Manage all aspects of project delivery and solution delivery Lead and manage the implementation project team Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress Drive the continuous improvements of our implementation methodology and service offerings based on client experiences Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments Strong background working with Enterprise Software companies and/or Consulting companies Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications Minimum 5 Years' knowledge and experience working with or implementing ServiceNow Minimum 3 Years' experience in JavaScript or related application development Completed Certification - ServiceNow Certified System Administrator (CSA) Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have PMP or CSM certification Strong interpersonal skills, customer centric attitude Proven team player and team builder Strong organizational and analytical skills Familiarity with SaaS deployments and its supporting architecture A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. () Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Equal Opportunity Statement () Accenture is an EEO and Affi (truncated) Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
04/02/2026
Full time
We Are: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here () You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. An experienced ServiceNow developer. You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. You are someone that is process oriented and prefers order over chaos. You are comfortable asking for help from peers and Subject Matter Experts Strong background working with Enterprise Software companies and/or Consulting companies. The Work: Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. Manage all aspects of project delivery and solution delivery Lead and manage the implementation project team Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress Drive the continuous improvements of our implementation methodology and service offerings based on client experiences Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments Strong background working with Enterprise Software companies and/or Consulting companies Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications Minimum 5 Years' knowledge and experience working with or implementing ServiceNow Minimum 3 Years' experience in JavaScript or related application development Completed Certification - ServiceNow Certified System Administrator (CSA) Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have PMP or CSM certification Strong interpersonal skills, customer centric attitude Proven team player and team builder Strong organizational and analytical skills Familiarity with SaaS deployments and its supporting architecture A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements Proven ability to build, manage and foster a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment. Excellent communication (written and oral) and interpersonal skills. Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. () Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of theAccenture Equal Opportunity Statement () Accenture is an EEO and Affi (truncated) Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Manager Database Administrator - Remote US
SitusAMC Washington, Washington DC
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! The Database Administration team is responsible for the management of SitusAMC database technology and associated systems and processes. This role is an experienced senior leader who will oversee our Database Administration team, ensuring the availability, performance, and security of our AWS RDS and EC2 database infrastructure. This role will be responsible for day-to-day operations in addition to setting strategic direction directly aligned to business needs. Essential Job Functions Lead and manage the Database Administration team, providing guidance and mentorship Oversee the design, implementation, and maintenance of AWS RDS and EC2 databases to ensure high availability, scalability, and performance in accordance with SitusAMC's product needs Develop and enforce database policies, procedures, and standards to ensure system integrity and security Work with the project team and business teams to ensure database designs meet project and business requirements Collaborate with cross-functional technology teams to support application development, test, deployment, and provide day to day support Lead from the front to troubleshoot problems and clearly communicate resolution to stakeholders Lead database modernization efforts to align database technology with industry best practices Work with DevOps/SRE teams on creation and deployment of database templates, and coach them on database best practices Monitor database performance and implement solutions to optimize performance Responsible for monitoring database growth and capacity planning Develop and enhance database encryption protocols to facilitate BYOK architectures Plan, coordinate, test, and execute database upgrades and migrations Plan, document, and execute database backup and recovery strategies. Manage vendor relationships and evaluate new database technologies and tools. Other tasks as assigned by manager Qualifications / Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. Minimum of 12+ years' experience in database administration, typically with 2+ years in a VP level role or external equivalent. Minimum of 5 years' experience in a leadership role. 3-5 years' experience with Amazon RDS and EC2 databases. Strong knowledge of database design, performance tuning, and optimization. Experience working with application developers to build and optimize database environments from ideation to implementation. Extensive experience in SQL and database management tools. 3-5 years' experience with cloud infrastructure and services, particularly AWS. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Strong problem-solving skills and attention to detail. Relevant certifications (e.g., AWS Certified Database - Specialty) are a plus. Direct experience with the setup and support of SQL and MySQL Server in a multi node cluster environment Excellent knowledge of data backup, recovery, security, integrity and TSQL Strong analytical ability, good judgment, strategic and multidimensional thinker Detail oriented and organized Strong commitment and dedication to the position and a team player Commitment to mentor, train, and lead staff Requires the ability to support both planned and unplanned events -AS1 Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $175,000.00 - $215,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision () SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal ()
04/02/2026
Full time
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! The Database Administration team is responsible for the management of SitusAMC database technology and associated systems and processes. This role is an experienced senior leader who will oversee our Database Administration team, ensuring the availability, performance, and security of our AWS RDS and EC2 database infrastructure. This role will be responsible for day-to-day operations in addition to setting strategic direction directly aligned to business needs. Essential Job Functions Lead and manage the Database Administration team, providing guidance and mentorship Oversee the design, implementation, and maintenance of AWS RDS and EC2 databases to ensure high availability, scalability, and performance in accordance with SitusAMC's product needs Develop and enforce database policies, procedures, and standards to ensure system integrity and security Work with the project team and business teams to ensure database designs meet project and business requirements Collaborate with cross-functional technology teams to support application development, test, deployment, and provide day to day support Lead from the front to troubleshoot problems and clearly communicate resolution to stakeholders Lead database modernization efforts to align database technology with industry best practices Work with DevOps/SRE teams on creation and deployment of database templates, and coach them on database best practices Monitor database performance and implement solutions to optimize performance Responsible for monitoring database growth and capacity planning Develop and enhance database encryption protocols to facilitate BYOK architectures Plan, coordinate, test, and execute database upgrades and migrations Plan, document, and execute database backup and recovery strategies. Manage vendor relationships and evaluate new database technologies and tools. Other tasks as assigned by manager Qualifications / Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. Minimum of 12+ years' experience in database administration, typically with 2+ years in a VP level role or external equivalent. Minimum of 5 years' experience in a leadership role. 3-5 years' experience with Amazon RDS and EC2 databases. Strong knowledge of database design, performance tuning, and optimization. Experience working with application developers to build and optimize database environments from ideation to implementation. Extensive experience in SQL and database management tools. 3-5 years' experience with cloud infrastructure and services, particularly AWS. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Strong problem-solving skills and attention to detail. Relevant certifications (e.g., AWS Certified Database - Specialty) are a plus. Direct experience with the setup and support of SQL and MySQL Server in a multi node cluster environment Excellent knowledge of data backup, recovery, security, integrity and TSQL Strong analytical ability, good judgment, strategic and multidimensional thinker Detail oriented and organized Strong commitment and dedication to the position and a team player Commitment to mentor, train, and lead staff Requires the ability to support both planned and unplanned events -AS1 Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume. The annual full time base salary range for this role is $175,000.00 - $215,000.00 Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans. Pay Transparency Nondiscrimination Provision () SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Know Your Rights, Workplace Discrimination is Illegal ()
Senior Consultant
Legion Technologies San Francisco, California
Overview Join to apply for the Senior Consultant role at Legion Technologies Remote, United States Responsibilities and Duties Sr. Consultant Core Activities Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions Manage multiple concurrent enterprise projects, leading all implementation project phases Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success Configure Legion products according to the solution blueprint Provide configuration reviews and configuration knowledge transfers to the customer Assist customers with software testing along with roll-out activities such as data loads and system initialization Deliver live customer training for areas such as training the trainer for administrators and store managers Lead and facilitate discussions and workshops with the customer Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc. Define, manage, and deliver on customer expectations throughout the implementation process Work with teams within Legion to ensure implementation timelines and support SLAs are met Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer Be familiar with compliance and labor laws and how they impact customers Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product Define, manage, and deliver on customer expectations throughout the implementation process Customer Centric Consulting Providing leading practices to ensure customers are maximizing the value of their Legion solution Actively set and manage expectations Continually acquire knowledge about our customers and solutions to grow adoption Comfortable communicating in considerably demanding situations internally and externally to all levels of colleagues and peer groups in ways that support problem-solving and planning Consulting Practices Implement processes that support the efficient execution of phases within the Legion value-driven implementation methodology Define consulting leading practices and create a strategy that may include product certification and consultant training supported by the Training & Enablement Manager Work with the Operations and Solution Architecture to support a Center of Excellence designed to improve organizational performance, maintain standards for consulting, and establish a document repository, governance, and coaching space for consultants Understand and prevent scope creep Use Legion project management tools to manage configuration tasks assigned within the implementation project plan Product Expertise Product expert in core Legion modules Maintain core product expertise for end users and configuration Grow product knowledge through regular release training Communicate upcoming release themes and dates to the customer Identify, report, and prioritize bugs & enhancements YOU WILL DO WELL IN THIS ROLE WHEN YOU Become a trusted advisor to customers, hyper-focused on quality and successful adoption Have a passion for helping customers adopt new AI technology Accept personal responsibility for the quality and timeliness of work Set personal objectives that meet organizational needs Are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences Build positive relationships with peers while working remotely on projects executed across geographies and cultures Listen continuously, learning from others and leveraging input Possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior Constantly improve your work methods to gain state-of-the-art agile skills Commit to the sustainability/scalability of configurations at Legion Work well as a self-starter in a fluid work environment with limited resources Are a career-driven individual looking to grow in a fast-paced startup Enjoy delivering effective and engaging training to customers Use organizational skills and plan for customer meetings to get effective outcomes and ensure the customer is on track with the project plan Can understand a customer's requirement and translate that into an actionable configuration of software REQUIRED SKILLS AND QUALIFICATIONS 5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success Highly motivated, enthusiastic team player, driven by delighting customers Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills PREFERRED QUALIFICATIONS AND ATTRIBUTES 7+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success Workforce management planning experience in a retail environment Experience mentoring and training software implementation Consultants COMPENSATION & BENEFITS Salary Range: Base Salary Range - $110,000 - $145,000 + Bonus + Stock Equity At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. Benefits include, but are not limited to: $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment 401k plan Unlimited Paid Time Off and Paid Holidays Parental Leave Equity Monthly Wellness Reimbursement Monthly Lunch on Legion About Legion Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and provent to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes' Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. Equal Employment Opportunity Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Disability Accommodation For individuals with disabilities who need additional assistance at any point in the application and interview process, please email Job Applicant Privacy Policy: This Policy describes how Legion Technologies collects, uses, and discloses personal information from and about job applicants who are residents of California.
04/02/2026
Full time
Overview Join to apply for the Senior Consultant role at Legion Technologies Remote, United States Responsibilities and Duties Sr. Consultant Core Activities Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions Manage multiple concurrent enterprise projects, leading all implementation project phases Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success Configure Legion products according to the solution blueprint Provide configuration reviews and configuration knowledge transfers to the customer Assist customers with software testing along with roll-out activities such as data loads and system initialization Deliver live customer training for areas such as training the trainer for administrators and store managers Lead and facilitate discussions and workshops with the customer Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc. Define, manage, and deliver on customer expectations throughout the implementation process Work with teams within Legion to ensure implementation timelines and support SLAs are met Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer Be familiar with compliance and labor laws and how they impact customers Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product Define, manage, and deliver on customer expectations throughout the implementation process Customer Centric Consulting Providing leading practices to ensure customers are maximizing the value of their Legion solution Actively set and manage expectations Continually acquire knowledge about our customers and solutions to grow adoption Comfortable communicating in considerably demanding situations internally and externally to all levels of colleagues and peer groups in ways that support problem-solving and planning Consulting Practices Implement processes that support the efficient execution of phases within the Legion value-driven implementation methodology Define consulting leading practices and create a strategy that may include product certification and consultant training supported by the Training & Enablement Manager Work with the Operations and Solution Architecture to support a Center of Excellence designed to improve organizational performance, maintain standards for consulting, and establish a document repository, governance, and coaching space for consultants Understand and prevent scope creep Use Legion project management tools to manage configuration tasks assigned within the implementation project plan Product Expertise Product expert in core Legion modules Maintain core product expertise for end users and configuration Grow product knowledge through regular release training Communicate upcoming release themes and dates to the customer Identify, report, and prioritize bugs & enhancements YOU WILL DO WELL IN THIS ROLE WHEN YOU Become a trusted advisor to customers, hyper-focused on quality and successful adoption Have a passion for helping customers adopt new AI technology Accept personal responsibility for the quality and timeliness of work Set personal objectives that meet organizational needs Are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences Build positive relationships with peers while working remotely on projects executed across geographies and cultures Listen continuously, learning from others and leveraging input Possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior Constantly improve your work methods to gain state-of-the-art agile skills Commit to the sustainability/scalability of configurations at Legion Work well as a self-starter in a fluid work environment with limited resources Are a career-driven individual looking to grow in a fast-paced startup Enjoy delivering effective and engaging training to customers Use organizational skills and plan for customer meetings to get effective outcomes and ensure the customer is on track with the project plan Can understand a customer's requirement and translate that into an actionable configuration of software REQUIRED SKILLS AND QUALIFICATIONS 5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success Highly motivated, enthusiastic team player, driven by delighting customers Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills PREFERRED QUALIFICATIONS AND ATTRIBUTES 7+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success Workforce management planning experience in a retail environment Experience mentoring and training software implementation Consultants COMPENSATION & BENEFITS Salary Range: Base Salary Range - $110,000 - $145,000 + Bonus + Stock Equity At Legion, we offer competitive compensation and benefits packages to all employees. As a fully remote employer, pay for positions is determined using local, national, and industry-specific survey data. Our posted salary range is done so in good faith based on national data and may be refined for a candidate's region/town/cost of living. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. Benefits include, but are not limited to: $0 monthly premium and other flexible medical, dental, and vision plans effective on the first day of employment 401k plan Unlimited Paid Time Off and Paid Holidays Parental Leave Equity Monthly Wellness Reimbursement Monthly Lunch on Legion About Legion Join Legion's mission to turn hourly jobs into good jobs. We're a remote, mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and provent to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes' Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling. Equal Employment Opportunity Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. Disability Accommodation For individuals with disabilities who need additional assistance at any point in the application and interview process, please email Job Applicant Privacy Policy: This Policy describes how Legion Technologies collects, uses, and discloses personal information from and about job applicants who are residents of California.
ServiceNow Senior Technical Consultant
Crossfuze San Francisco, California
Our Senior ServiceNow Technical Consultant provides guidance to our customers related to the processes they are attempting to model as well as automate in ServiceNow and develop solutions for the customer's ServiceNow environment. Candidates for this position must be located in the United States. Provide hands-on development assistance, including form configuration, workflow administration, reporting, data imports, custom scripting, and third-party software integrations Coordinate with the Crossfuze Engagement Manager and Customer stakeholders to understand business requirements and rationale behind changes to existing functionality as well as new functionality to be deployed Draft user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Answer technical and application configuration questions Configure and customize new applications and modules within the ServiceNow platform Implement new functionality for customers while following ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and release management Provide analysis of problems and possible solutions Produce detailed documentation on all work completed Lead technical implementation teams including code review for less experienced consultants Develop and configure required integration components such as SSO, LDAP, and APIs Develop and enhance ServiceNow portal components to improve user experience Wherever possible, enable the customer's ServiceNow administrator(s) to be self-sufficient Conduct technical training and knowledge transfer sessions Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions Maintain 80% billable utilization target Other duties as assigned and requested Requirements 4+ years of experience implementing, configuring, and customizing ServiceNow 3+ years of experience with common web technologies and networking (e.g., XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP) Strong understanding of ITIL methodologies and IT Service Management (ITSM) processes (Incident, Problem, Change, Release, SLM, Service Catalog) Experience with Single Sign-On (SSO) using authentication methods such as token-based authentication, SAML 1.1, and SAML 2.0 Familiarity with integrations using REST/SOAP web services Ability to work remotely and collaborate with distributed teams Ability to understand and implement complex end-user requirements Strong organizational skills and ability to manage multiple projects Certifications Required: ServiceNow Certified System Administrator (CSA) Required: ServiceNow Implementation Specialist certification in two or more application areas Benefits The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages, so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it's up to you! Flexible remote work options Additional PTO day for mental health Competitive paid time off Half-day Fridays Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits Paid maternity and paternity leave for biological birth and adoption Newborn, adoption and fertility assistance Competitive training & development programs Healthcare Plan 401(k) with employer match 10 days toward bereavement leave Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees' choice Annual Compensation Range: The anticipated compensation range for this position is $125,000-145,000 USD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors Equal Employment Opportunity Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law. Seniority level Seniority levelMid-Senior level Employment type Employment typeFull-time Job function Job functionInformation Technology IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at Crossfuze by 2x Get notified about new Senior Technical Consultant jobs in San Francisco, CA . Principal Technical Consultant, Google CloudClient Implementations Data Solutions ArchitectSenior Technical Sales Consultant PC 217 San Francisco, CA $146,982.00-$198,858.00 2 days ago Founding Team Senior Software Engineer Manager for a Social Travel Platform targeting Digital Nomads San Francisco, CA $150,000.00-$200,000.00 2 months ago Senior Technical Project Manager - Workday Financial Management (REMOTE)DevOps Cloud Architect, Digital Engineering Solutions (Remote)EPM Solutions Architect, Sales Performance Management - San Francisco Bay Area San Francisco, CA $140,000.00-$210,000.00 3 days ago Senior Software Engineer, InfrastructureSenior Software Engineer, Billing & Expansion Team - US (Remote)Senior Software Engineer - Desktop PlatformSenior Software Engineer - InfrastructureSenior Software Engineer, Connected Workflows San Francisco, CA $168,000.00-$203,000.00 2 weeks ago San Francisco, CA $160,000.00-$230,000.00 2 months ago San Francisco, CA $150,000.00-$175,000.00 3 weeks ago San Francisco, CA $160,000.00-$180,000.00 4 weeks ago We're unlocking community knowledge in a new way. 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04/02/2026
Full time
Our Senior ServiceNow Technical Consultant provides guidance to our customers related to the processes they are attempting to model as well as automate in ServiceNow and develop solutions for the customer's ServiceNow environment. Candidates for this position must be located in the United States. Provide hands-on development assistance, including form configuration, workflow administration, reporting, data imports, custom scripting, and third-party software integrations Coordinate with the Crossfuze Engagement Manager and Customer stakeholders to understand business requirements and rationale behind changes to existing functionality as well as new functionality to be deployed Draft user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them Answer technical and application configuration questions Configure and customize new applications and modules within the ServiceNow platform Implement new functionality for customers while following ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and release management Provide analysis of problems and possible solutions Produce detailed documentation on all work completed Lead technical implementation teams including code review for less experienced consultants Develop and configure required integration components such as SSO, LDAP, and APIs Develop and enhance ServiceNow portal components to improve user experience Wherever possible, enable the customer's ServiceNow administrator(s) to be self-sufficient Conduct technical training and knowledge transfer sessions Research systems and/or programs to determine causes of failure or poor operational performance; then define, test, and implement detailed solutions Maintain 80% billable utilization target Other duties as assigned and requested Requirements 4+ years of experience implementing, configuring, and customizing ServiceNow 3+ years of experience with common web technologies and networking (e.g., XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP) Strong understanding of ITIL methodologies and IT Service Management (ITSM) processes (Incident, Problem, Change, Release, SLM, Service Catalog) Experience with Single Sign-On (SSO) using authentication methods such as token-based authentication, SAML 1.1, and SAML 2.0 Familiarity with integrations using REST/SOAP web services Ability to work remotely and collaborate with distributed teams Ability to understand and implement complex end-user requirements Strong organizational skills and ability to manage multiple projects Certifications Required: ServiceNow Certified System Administrator (CSA) Required: ServiceNow Implementation Specialist certification in two or more application areas Benefits The quality of work is more important than when or where it gets done. On Fridays starting at noon local time there are: no meetings and no messages, so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it's up to you! Flexible remote work options Additional PTO day for mental health Competitive paid time off Half-day Fridays Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits Paid maternity and paternity leave for biological birth and adoption Newborn, adoption and fertility assistance Competitive training & development programs Healthcare Plan 401(k) with employer match 10 days toward bereavement leave Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees' choice Annual Compensation Range: The anticipated compensation range for this position is $125,000-145,000 USD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors Equal Employment Opportunity Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law. Seniority level Seniority levelMid-Senior level Employment type Employment typeFull-time Job function Job functionInformation Technology IndustriesIT Services and IT Consulting Referrals increase your chances of interviewing at Crossfuze by 2x Get notified about new Senior Technical Consultant jobs in San Francisco, CA . Principal Technical Consultant, Google CloudClient Implementations Data Solutions ArchitectSenior Technical Sales Consultant PC 217 San Francisco, CA $146,982.00-$198,858.00 2 days ago Founding Team Senior Software Engineer Manager for a Social Travel Platform targeting Digital Nomads San Francisco, CA $150,000.00-$200,000.00 2 months ago Senior Technical Project Manager - Workday Financial Management (REMOTE)DevOps Cloud Architect, Digital Engineering Solutions (Remote)EPM Solutions Architect, Sales Performance Management - San Francisco Bay Area San Francisco, CA $140,000.00-$210,000.00 3 days ago Senior Software Engineer, InfrastructureSenior Software Engineer, Billing & Expansion Team - US (Remote)Senior Software Engineer - Desktop PlatformSenior Software Engineer - InfrastructureSenior Software Engineer, Connected Workflows San Francisco, CA $168,000.00-$203,000.00 2 weeks ago San Francisco, CA $160,000.00-$230,000.00 2 months ago San Francisco, CA $150,000.00-$175,000.00 3 weeks ago San Francisco, CA $160,000.00-$180,000.00 4 weeks ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
PeopleSoft Enterprise Architect
Amtec Staffing Washington, Washington DC
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Amtec Staffing. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $80.00/hr - $85.00/hr Direct message the job poster from Amtec Staffing Senior Staffing Consultant at Amtec Inc. Title: PeopleSoft Application Administrator and Enterprise Architect Location: Washington, DC Pay Range: $80-85/HR Onsite Position Detailed Job Description Responsibilities: Design and development activities for implementation of Oracle Enterprise Manager 12 including installation of new monitoring database modules for enterprise applications such as PeopleSoft HCM 9.2. Provides guidance and expertise to PeopleSoft technical developers Database administration and management covering the creation of data dictionaries, data and performance models. The position will support PeopleSoft HCM 9.2 including new development for maximum availability solution. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned PeopleSoft application administration and upgrade tasks. Candidate must have 10+ years of experience implementing and supporting PeopleSoft HCM v9 modules. PeopleSoft Administration for HCM 9.2 is preferred. Candidate must possess a strong background in Oracle 12C and 19C database administration specifically RAC and Oracle Enterprise Manager (OEM), performance tuning and backup and recovery using RMAN. Ensures the project life cycle follows District standards and procedures. Troubleshoots operational issues. Provides support for any PeopleSoft application administration/upgrade projects. Prior knowledge of Government systems is desirable .Excellent interpersonal skills and prior experience with trouble shooting problems; documenting and reporting back after corrective measures have been taken Build, configure, debug and support PeopleSoft applications in a multi-instance hosting environment Provide expert troubleshooting for isolating technical problems in the PeopleSoft Internet Architecture (PIA) including Oracle databases, Tuxedo application servers on Unix / Linux, Process schedulers on both Unix and NT and WebLogic configuration Analyze issues with Process Schedulers, Application Servers, Application Messaging and Web Servers and Debug Optimize SQL statements within PeopleSoft HCM 9.2 Coordinates IT project management, engineering, maintenance, QA, and risk management. Plans, coordinates, and monitors project activities. Develops technical applications to support users. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems. Provides training for system products and procedures. Perform, monitor, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications. Troubleshoots problems. Minimum Education/Certification Requirements: Bachelor's degree in information technology or related field or equivalent experience Seniority level Seniority levelMid-Senior level Employment type Employment typeContract Job function Job functionInformation Technology IndustriesGovernment Administration Referrals increase your chances of interviewing at Amtec Staffing by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for "Enterprise Architect" roles. Reston, VA $134,500.00-$232,200.00 1 week ago Arlington, VA $195,000.00-$250,000.00 3 days ago Washington, DC $134,500.00-$232,200.00 1 week ago Washington, DC $150,000.00-$185,000.00 5 months ago Sterling, VA $140,690.00-$239,140.00 1 week ago Washington, DC $123,640.00-$141,265.00 2 weeks ago Sterling, VA $140,690.00-$239,140.00 6 days ago Tysons Corner, VA $214,755.84-$310,202.88 4 weeks ago Principal Enterprise Architect - Business Architecture Sterling, VA $140,690.00-$239,140.00 1 week ago North Bethesda, MD $55,000.00-$125,000.00 1 day ago Washington, DC - Enterprise Cloud Architect Washington, DC $160,000.00-$200,000.00 2 weeks ago Washington, DC $214,755.84-$310,202.88 4 weeks ago Arlington, VA $214,755.84-$310,202.88 4 weeks ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
04/02/2026
Full time
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Amtec Staffing. Your actual pay will be based on your skills and experience - talk with your recruiter to learn more. Base pay range $80.00/hr - $85.00/hr Direct message the job poster from Amtec Staffing Senior Staffing Consultant at Amtec Inc. Title: PeopleSoft Application Administrator and Enterprise Architect Location: Washington, DC Pay Range: $80-85/HR Onsite Position Detailed Job Description Responsibilities: Design and development activities for implementation of Oracle Enterprise Manager 12 including installation of new monitoring database modules for enterprise applications such as PeopleSoft HCM 9.2. Provides guidance and expertise to PeopleSoft technical developers Database administration and management covering the creation of data dictionaries, data and performance models. The position will support PeopleSoft HCM 9.2 including new development for maximum availability solution. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned PeopleSoft application administration and upgrade tasks. Candidate must have 10+ years of experience implementing and supporting PeopleSoft HCM v9 modules. PeopleSoft Administration for HCM 9.2 is preferred. Candidate must possess a strong background in Oracle 12C and 19C database administration specifically RAC and Oracle Enterprise Manager (OEM), performance tuning and backup and recovery using RMAN. Ensures the project life cycle follows District standards and procedures. Troubleshoots operational issues. Provides support for any PeopleSoft application administration/upgrade projects. Prior knowledge of Government systems is desirable .Excellent interpersonal skills and prior experience with trouble shooting problems; documenting and reporting back after corrective measures have been taken Build, configure, debug and support PeopleSoft applications in a multi-instance hosting environment Provide expert troubleshooting for isolating technical problems in the PeopleSoft Internet Architecture (PIA) including Oracle databases, Tuxedo application servers on Unix / Linux, Process schedulers on both Unix and NT and WebLogic configuration Analyze issues with Process Schedulers, Application Servers, Application Messaging and Web Servers and Debug Optimize SQL statements within PeopleSoft HCM 9.2 Coordinates IT project management, engineering, maintenance, QA, and risk management. Plans, coordinates, and monitors project activities. Develops technical applications to support users. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems. Provides training for system products and procedures. Perform, monitor, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications. Troubleshoots problems. Minimum Education/Certification Requirements: Bachelor's degree in information technology or related field or equivalent experience Seniority level Seniority levelMid-Senior level Employment type Employment typeContract Job function Job functionInformation Technology IndustriesGovernment Administration Referrals increase your chances of interviewing at Amtec Staffing by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified when a new job is posted. Sign in to set job alerts for "Enterprise Architect" roles. Reston, VA $134,500.00-$232,200.00 1 week ago Arlington, VA $195,000.00-$250,000.00 3 days ago Washington, DC $134,500.00-$232,200.00 1 week ago Washington, DC $150,000.00-$185,000.00 5 months ago Sterling, VA $140,690.00-$239,140.00 1 week ago Washington, DC $123,640.00-$141,265.00 2 weeks ago Sterling, VA $140,690.00-$239,140.00 6 days ago Tysons Corner, VA $214,755.84-$310,202.88 4 weeks ago Principal Enterprise Architect - Business Architecture Sterling, VA $140,690.00-$239,140.00 1 week ago North Bethesda, MD $55,000.00-$125,000.00 1 day ago Washington, DC - Enterprise Cloud Architect Washington, DC $160,000.00-$200,000.00 2 weeks ago Washington, DC $214,755.84-$310,202.88 4 weeks ago Arlington, VA $214,755.84-$310,202.88 4 weeks ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Litigation Systems Analyst
CGS Federal (Contact Government Services) San Francisco, California
CGS Federal (Contact Government Services) is seeking a Systems Analyst to join our team supporting a large Federal agency's litigation efforts. This full-time, mid-level position offers a pay range of $80,000 to $200,000 per year. Responsibilities: Work with Government staff and project managers to define system and project requirements. Design systems to meet these requirements, including system specifications, data validation, and data conversion procedures. Translate functional requirements into system designs and develop appropriate software solutions, including testing and documentation. Present findings and recommendations through reports and oral presentations. Provide technical supervision and training to users and team members. Monitor project progress and report to stakeholders. Qualifications: At least three years of hands-on experience with relevant systems, such as Oracle databases in UNIX environments. Ability to analyze system requirements and develop coherent designs. Broad knowledge of government IT environments, including networks and databases. Excellent communication skills, with supervisory or team leadership experience preferred. Experience with litigation support systems like Relativity, ReadySuite, and I-Pro eCapture is advantageous. Preferred: Bachelor's degree in computer science or related field, Relativity Certified Administrator certification. Benefits: Health, Dental, and Vision insurance Life Insurance 401(k) plan Flexible Spending Accounts Paid Time Off and holidays Additional Information: CGS is committed to diversity and equal opportunity. Interested candidates can learn more and apply through our Job Board or contact us at .
04/02/2026
Full time
CGS Federal (Contact Government Services) is seeking a Systems Analyst to join our team supporting a large Federal agency's litigation efforts. This full-time, mid-level position offers a pay range of $80,000 to $200,000 per year. Responsibilities: Work with Government staff and project managers to define system and project requirements. Design systems to meet these requirements, including system specifications, data validation, and data conversion procedures. Translate functional requirements into system designs and develop appropriate software solutions, including testing and documentation. Present findings and recommendations through reports and oral presentations. Provide technical supervision and training to users and team members. Monitor project progress and report to stakeholders. Qualifications: At least three years of hands-on experience with relevant systems, such as Oracle databases in UNIX environments. Ability to analyze system requirements and develop coherent designs. Broad knowledge of government IT environments, including networks and databases. Excellent communication skills, with supervisory or team leadership experience preferred. Experience with litigation support systems like Relativity, ReadySuite, and I-Pro eCapture is advantageous. Preferred: Bachelor's degree in computer science or related field, Relativity Certified Administrator certification. Benefits: Health, Dental, and Vision insurance Life Insurance 401(k) plan Flexible Spending Accounts Paid Time Off and holidays Additional Information: CGS is committed to diversity and equal opportunity. Interested candidates can learn more and apply through our Job Board or contact us at .
Linux Systems Administrator (Temporary)
Stanford University School of Medicine San Francisco, California
The Department of Anesthesiology, Perioperative, and Pain Medicine, at Stanford University's School of Medicine, is a world leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting edge research, encompassing a wide spectrum of programs in basic, translational, clinical, health services and medical education. At Stanford University School of Medicine, the work we do touches the lives of those today and tomorrow. Through education, research, and health care, the School of Medicine improves health through leadership, diversity, collaborative discoveries, and innovation in health care. Whether working in departments with faculty, or in units that support the school, our staff are a part of teams that propel us on our journey toward the future of medicine and Precision Health. Stanford is rooted in a culture of excellence and values innovation, collaboration, and life long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends, and benefits that increase financial stability and promote healthy, fulfilling lives. An award winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers. The School of Medicine and the Department of Anesthesia are committed to diversity, equity, and inclusion for its faculty, staff, residents, postdocs, and fellows. We aim to recruit, support, retain, and promote diversity in our department. For more information on our department, please see our website: Job Purpose We are seeking a Linux Systems Administrator, working closely and under the guidance of our current Linux team as well as the department IT Manager, to perform Linux (primarily Ubuntu) system administrative tasks for the servers. They will be working on building, deploying, and patching both virtual and physical servers. They will also be mitigating security risks by working with our Information Security Office. Typical tasks will include adding/deleting users, applying certificates, creating/deploying Wordpress websites. Work Schedule 19 hours per week generally during regular business hours, must be flexible Work Arrangement Remote Position Length to be determined Core Duties Install, configure, and maintain Linux based servers, including web servers, application servers, database servers while utilizing Docker and Ansible. Manage user accounts, permissions, and security settings Perform system backups and disaster recovery operations Create and maintain system documentation Develop and maintain automation scripts Install and configure software applications Monitor and analyze system logs Implement and maintain system security policies working in conjunction with the University Information Security Office. Research and recommend new technologies Participate in system design and architecture planning Education (Desired) Some college Knowledge, Skills, and Abilities (Required)Desired Qualifications At least 5 years of applicable experience. The expected pay range for this position is $30.00 to $70.00 per hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. If interested, please submit your interest
04/02/2026
Full time
The Department of Anesthesiology, Perioperative, and Pain Medicine, at Stanford University's School of Medicine, is a world leading department that offers comprehensive training and perioperative patient care, pain management, and critical care medicine as well as cutting edge research, encompassing a wide spectrum of programs in basic, translational, clinical, health services and medical education. At Stanford University School of Medicine, the work we do touches the lives of those today and tomorrow. Through education, research, and health care, the School of Medicine improves health through leadership, diversity, collaborative discoveries, and innovation in health care. Whether working in departments with faculty, or in units that support the school, our staff are a part of teams that propel us on our journey toward the future of medicine and Precision Health. Stanford is rooted in a culture of excellence and values innovation, collaboration, and life long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends, and benefits that increase financial stability and promote healthy, fulfilling lives. An award winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers. The School of Medicine and the Department of Anesthesia are committed to diversity, equity, and inclusion for its faculty, staff, residents, postdocs, and fellows. We aim to recruit, support, retain, and promote diversity in our department. For more information on our department, please see our website: Job Purpose We are seeking a Linux Systems Administrator, working closely and under the guidance of our current Linux team as well as the department IT Manager, to perform Linux (primarily Ubuntu) system administrative tasks for the servers. They will be working on building, deploying, and patching both virtual and physical servers. They will also be mitigating security risks by working with our Information Security Office. Typical tasks will include adding/deleting users, applying certificates, creating/deploying Wordpress websites. Work Schedule 19 hours per week generally during regular business hours, must be flexible Work Arrangement Remote Position Length to be determined Core Duties Install, configure, and maintain Linux based servers, including web servers, application servers, database servers while utilizing Docker and Ansible. Manage user accounts, permissions, and security settings Perform system backups and disaster recovery operations Create and maintain system documentation Develop and maintain automation scripts Install and configure software applications Monitor and analyze system logs Implement and maintain system security policies working in conjunction with the University Information Security Office. Research and recommend new technologies Participate in system design and architecture planning Education (Desired) Some college Knowledge, Skills, and Abilities (Required)Desired Qualifications At least 5 years of applicable experience. The expected pay range for this position is $30.00 to $70.00 per hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. If interested, please submit your interest
Manager IT Desktop Field Services
University of California, San Francisco San Francisco, California
Job Summary Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Reviews and approves recommendations for functional programs. Provides guidance to subordinates to achieve goals in accordance with established policies. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Has overall operational and strategic responsibility for operations of department or unit. This position is one of several manager positions in the IT Desktop Field Services group, with primary responsibility over both Campus and Health. The position reports directly to the Associate Director of IT Desktop Field Services and will manage a team of leads and supervisors. The Site Manager will be responsible for successfully delivering desktop support services under the program guidelines. The position will supervise, recruit, hire, evaluate and develop field technicians, leads and supervisors. They will interface with other IT managers and technical staff and will be directly involved in resolving ticket escalations as well as coordinating the communication of service status related to his/her area of responsibility. The position will also work as needed on special projects and work closely with other site managers to ensure services and resources are adequately provided at all service locations. The position will also maintain close working relationships with key customers to improve customer support and assure satisfaction with IT services. Job Details IT Field Service • Full Time • 86831BR • Seniority level: Not Applicable • Employment type: Full-time • Job function: Information Technology • Industries: Higher Education Salary and Benefits Salary range: $110,400 - $235,400 (Annual Rate) To learn more about the benefits of working at UCSF, including total compensation, please visit: Department Description University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services, regardless of the hour or complexity of the issue. The Customer Experience team within Infrastructure Services is dedicated to supporting the vital work of UCSF. This team works to ensure that every interaction between UCSF's customers and IT services is smooth and positive, thereby facilitating crucial academic, medical, and research endeavors. Required Qualifications Bachelor's degree in related area and/or equivalent experience/training. 7 - 8 years' applicable business technical support experience in a healthcare setting, or related combination of education, training, and experience. Demonstrated experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies. Demonstrated ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment. Demonstrated experience leading change management activities and managing their impact across the unit or department. Demonstrated experience of analyzing buy vs. build procurement for products for effective and efficient technology use. Has broad knowledge of business / technical support function and working knowledge of other areas of IT sufficient for strategic planning, technology assessment and direction. Has broad knowledge of policies and procedures necessary to determine appropriate course of action. Has demonstrated technical skills associated with identifying and resolving problems reported with desktop, laptop, and networked systems. Requires proven interpersonal and management skills. Requires demonstrated ability to communicate highly technical information in a clear and concise manner to both technical and nontechnical personnel. Requires demonstrated ability to work at all levels across the organization. Requires ability to gain cooperation of others. Requires demonstrated skill in managing technical staff. Broad knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software. Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication. Broad knowledge and understanding of service delivery principles. Preferred Qualifications 3 - 4 years' supervisory experience. Certification: ITIL Foundations or Intermediate Microsoft Endpoint Administrator or equivalent About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Organization Campus Job Code and Payroll Title 000671 BUS TCHL SUPP MGR 1 Job Category Clinical Systems / IT Professionals, Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Career Percentage 100% Location San Francisco, CA Campus TBD Work Style Fully On-Site Shift Days Shift Length 8 Hours Additional Shift Details Mon-Fri 8:00 to 5:00 Referrals increase your chances of interviewing at University of California, San Francisco by 2x
04/02/2026
Full time
Job Summary Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Reviews and approves recommendations for functional programs. Provides guidance to subordinates to achieve goals in accordance with established policies. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Has overall operational and strategic responsibility for operations of department or unit. This position is one of several manager positions in the IT Desktop Field Services group, with primary responsibility over both Campus and Health. The position reports directly to the Associate Director of IT Desktop Field Services and will manage a team of leads and supervisors. The Site Manager will be responsible for successfully delivering desktop support services under the program guidelines. The position will supervise, recruit, hire, evaluate and develop field technicians, leads and supervisors. They will interface with other IT managers and technical staff and will be directly involved in resolving ticket escalations as well as coordinating the communication of service status related to his/her area of responsibility. The position will also work as needed on special projects and work closely with other site managers to ensure services and resources are adequately provided at all service locations. The position will also maintain close working relationships with key customers to improve customer support and assure satisfaction with IT services. Job Details IT Field Service • Full Time • 86831BR • Seniority level: Not Applicable • Employment type: Full-time • Job function: Information Technology • Industries: Higher Education Salary and Benefits Salary range: $110,400 - $235,400 (Annual Rate) To learn more about the benefits of working at UCSF, including total compensation, please visit: Department Description University of California, San Francisco (UCSF) is distinguished as a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services. Infrastructure Services (IS) is the backbone of the technological infrastructure, assuring the technical services that enable the academic, medical, and research missions of the organization. Beyond a focus on maintaining systems and resolving issues, we are committed to nurturing the potential of our team members and empowering them to excel. UCSF Infrastructure Services provides 24x7 support to the University community, always upholding the highest level of responsiveness and reliability for our customers. IS values innovation and excellence in ensuring secure and efficient Information Technology (IT) services, regardless of the hour or complexity of the issue. The Customer Experience team within Infrastructure Services is dedicated to supporting the vital work of UCSF. This team works to ensure that every interaction between UCSF's customers and IT services is smooth and positive, thereby facilitating crucial academic, medical, and research endeavors. Required Qualifications Bachelor's degree in related area and/or equivalent experience/training. 7 - 8 years' applicable business technical support experience in a healthcare setting, or related combination of education, training, and experience. Demonstrated experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies. Demonstrated ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment. Demonstrated experience leading change management activities and managing their impact across the unit or department. Demonstrated experience of analyzing buy vs. build procurement for products for effective and efficient technology use. Has broad knowledge of business / technical support function and working knowledge of other areas of IT sufficient for strategic planning, technology assessment and direction. Has broad knowledge of policies and procedures necessary to determine appropriate course of action. Has demonstrated technical skills associated with identifying and resolving problems reported with desktop, laptop, and networked systems. Requires proven interpersonal and management skills. Requires demonstrated ability to communicate highly technical information in a clear and concise manner to both technical and nontechnical personnel. Requires demonstrated ability to work at all levels across the organization. Requires ability to gain cooperation of others. Requires demonstrated skill in managing technical staff. Broad knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software. Excellent oral and written communication skills, including the ability to effectively present technical topics to individuals and groups with potentially varied levels of technical sophistication. Broad knowledge and understanding of service delivery principles. Preferred Qualifications 3 - 4 years' supervisory experience. Certification: ITIL Foundations or Intermediate Microsoft Endpoint Administrator or equivalent About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Organization Campus Job Code and Payroll Title 000671 BUS TCHL SUPP MGR 1 Job Category Clinical Systems / IT Professionals, Professional and Managerial, Supervisory / Management Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Career Percentage 100% Location San Francisco, CA Campus TBD Work Style Fully On-Site Shift Days Shift Length 8 Hours Additional Shift Details Mon-Fri 8:00 to 5:00 Referrals increase your chances of interviewing at University of California, San Francisco by 2x
Senior Cloud Operations Engineer I
DigitalOcean San Francisco, California
Senior Cloud Operations Engineer I at DigitalOcean. Join us to build the simplest scalable cloud. If you have a growth mindset, love to think big and bold, and thrive in a fast paced industry disruptor, you'll find your place here. We value winning together - learning, having fun, and making a profound difference for dreamers and builders in the world. We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale. We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Operational Readiness, the Operational Readiness Engineer builds software and processes to improve all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to gaps causing cloud wide disturbances. What You'll Do Ensuring maximum uptime for our global infrastructure Automating processes and building tools to improve operational efficiency Coordinating operational work across teams to improve the platform with minimal impact What You'll Add To DigitalOcean Solid experience with Linux operating systems or networking and day to day upkeep Familiarity with virtualization technologies and troubleshooting virtual machine instances Familiarity with containerization technologies and troubleshooting containers Familiarity with IPv4 networking and troubleshooting (CCNA equivalent) Basic storage concepts and technologies Experience with monitoring systems Experience scripting in Bash, Python, or Ruby Experience with configuration management systems A passion for good documentation and open communication Proven ability to learn! Compensation Range $123,600 - $154,500 This is a remote role Why You'll Like Working for DigitalOcean We innovate with purpose. You'll be part of a cutting edge technology company with an upward trajectory, proud to simplify cloud and AI so builders can create software that changes the world. We prioritize career development. You will work with some of the smartest people in the industry, and we provide resources for growth, such as logs and training. We care about your well being. Flexible time off, Employee Assistance Program, and local meetups support your well being. We reward our employees. The salary range reflects market data, and you may qualify for a bonus and equity compensation. DigitalOcean is an equal opportunity employer. We do not discriminate on any protected class. DigitalOcean is an equal oportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Application Limit: You may apply to a maximum of 3 positions within any 180 day period.
04/02/2026
Full time
Senior Cloud Operations Engineer I at DigitalOcean. Join us to build the simplest scalable cloud. If you have a growth mindset, love to think big and bold, and thrive in a fast paced industry disruptor, you'll find your place here. We value winning together - learning, having fun, and making a profound difference for dreamers and builders in the world. We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale. We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Operational Readiness, the Operational Readiness Engineer builds software and processes to improve all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to gaps causing cloud wide disturbances. What You'll Do Ensuring maximum uptime for our global infrastructure Automating processes and building tools to improve operational efficiency Coordinating operational work across teams to improve the platform with minimal impact What You'll Add To DigitalOcean Solid experience with Linux operating systems or networking and day to day upkeep Familiarity with virtualization technologies and troubleshooting virtual machine instances Familiarity with containerization technologies and troubleshooting containers Familiarity with IPv4 networking and troubleshooting (CCNA equivalent) Basic storage concepts and technologies Experience with monitoring systems Experience scripting in Bash, Python, or Ruby Experience with configuration management systems A passion for good documentation and open communication Proven ability to learn! Compensation Range $123,600 - $154,500 This is a remote role Why You'll Like Working for DigitalOcean We innovate with purpose. You'll be part of a cutting edge technology company with an upward trajectory, proud to simplify cloud and AI so builders can create software that changes the world. We prioritize career development. You will work with some of the smartest people in the industry, and we provide resources for growth, such as logs and training. We care about your well being. Flexible time off, Employee Assistance Program, and local meetups support your well being. We reward our employees. The salary range reflects market data, and you may qualify for a bonus and equity compensation. DigitalOcean is an equal opportunity employer. We do not discriminate on any protected class. DigitalOcean is an equal oportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Application Limit: You may apply to a maximum of 3 positions within any 180 day period.
Senior SharePoint Migration Specialist (Remote)
DivIHN Integration Inc Atlanta, Georgia
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more Title: Senior SharePoint Migration Specialist (Remote) Duration: 6 months, with the possibility of extending beyond Location: Remote Contractor must be a U.S. Citizen. Security clearance is not required. Description: Goals and Objectives: Plan and execute migrations of on-premises and online SharePoint sites and content to SharePoint Online GCCH, including validation of permissions, metadata and audit readiness. Conduct a comprehensive analysis of the existing SharePoint environment or legacy systems to understand the data, user permissions, content structures, customizations, and workflows that need migration. Create a structured migration plan outlining tasks, timelines, tools, risks, and contingencies. Select and configure the most effective tools for the migration process. These can include third-party tools (e.g., ShareGate, Metalogix, AvePoint) or built-in Microsoft SharePoint migration tools. Perform the migration of data, sites, applications, and workflows from the legacy platform (e.g., SharePoint 2013, 2016, 2019, or non-Microsoft platforms) to the target environment. Identify outdated features (e.g., InfoPath forms, SharePoint Designer workflows) and replace them with modern equivalents, such as Power Automate, Power Apps, and modern SharePoint site features. Prioritize data governance during and after migration, setting policies for permissions, site lifecycle management, and metadata standards. Validate the success of the migration by testing all content, features, and workflows in the target environment. Create thorough documentation of the migration process, including configurations, issues encountered, and resolutions. Conduct training sessions for administrators and users to ensure adoption and understanding of the new SharePoint environment. Proactively identify issues that could disrupt the migration or business operations and implement mitigation strategies to avoid downtime or loss of productivity. Tasks and Responsibilities Develop a detailed inventory of the current environment, identifying key migration requirements, outdated elements, and potential complications (e.g., deprecated features, unsupported file types). Gain a thorough understanding of the organization's content and processes to ensure nothing critical is overlooked during the migration. Ensure the migration process is highly organized to minimize downtime and disruption. Use tools to automate and streamline content transfer, preserve metadata, and ensure data integrity. Enhance efficiency, ensure accuracy, and reduce manual interventions during the migration process. Migrate content with no data loss or corruption. Maintain site customizations, workflows, user access controls, and metadata. Ensure business continuity with minimal downtime during the migration process. Deliver a smooth and efficient migration that maintains the functionality and usability of the platform. Transition legacy workflows and outdated structures to the latest tools and frameworks while aligning with industry best practices. Leverage modern SharePoint capabilities to improve usability, scalability, and maintainability. Standardized permission frameworks and access controls. A clean, well-structured site hierarchy that reduces content sprawl and ensures scalability. Compliance with data retention policies and regulatory requirements (e.g., GDPR, HIPAA). Ensure a secure and well-organized SharePoint environment that aligns with organizational policies. Conduct post-migration checks to ensure all data and configurations were migrated successfully. Validate permissions, workflows, customizations, integrations, and search functionality. Resolve any post-migration issues or performance bottlenecks. Deliver technical documentation detailing the migration process, tools used, and system changes. Conduct handover training sessions for IT staff and stakeholders for ongoing platform management. Contingency plans for potential risks such as incompatible file types, large file transfers, user permissions issues, or integration failures. Risk management strategies documented and communicated to key stakeholders. Key Requirements Contractor must be a U.S. citizen. Security clearance is not required. At least 5-8 years of experience in a SharePoint-related role, with a focus on migrations and modernization. Technical Expertise in SharePoint Environments: Proficiency in SharePoint Online, SharePoint 2013/2016/2019, and strong knowledge of modern SharePoint capabilities. Experience with SharePoint architecture, site structures, content types, document libraries, and user permissions. Migration Expertise: Demonstrated ability to plan and execute migrations from legacy systems (e.g., SharePoint Server 2013/2016) to SharePoint Online with minimal disruption. Proficiency in using third-party migration tools such as ShareGate, Metalogix, or AvePoint. Content and Workflow Modernization: Experience evaluating and replacing legacy workflows (e.g., SharePoint Designer, InfoPath) with modern tools like Power Automate and Power Apps. Data Governance and Compliance: Strong understanding of SharePoint governance policies, including site lifecycle management, permissions structures, and metadata standards. Knowledge of industry compliance requirements (e.g., GDPR, HIPAA) and their impact on SharePoint migrations. Project Planning and Execution: Proven ability to create detailed migration plans, including timelines, risk assessments, testing structures, and communication plans. Expertise in managing complex migrations for medium -to-large-scale organizations. Troubleshooting and Problem Solving: Ability to identify and resolve migration challenges, such as compatibility issues, large file transfers, or permission conflicts. Testing and Validation: Experience conducting pre- and post-migration testing, including functionality validation of site customizations, content integrity, and user-access controls. Communication and Stakeholder Engagement: Strong interpersonal and written communication skills to collaborate with IT teams, technical staff, and non-technical stakeholders. Proven ability to gather and translate business requirements into actionable migration strategies. Documentation Skills: Ability to create comprehensive documentation for migration processes, tools, configurations, and post-migration workflows. Preferred Qualifications Certifications: Microsoft Certified: SharePoint Associate Administrator or Microsoft Certified: Power Platform Fundamentals. 'TIL or similar certification for IT process and service management. Experience with Related Technologies: Familiarity with Microsoft 365 ecosystem tools, such as Microsoft Teams, OneDrive, and integrating them with SharePoint. Working knowledge of Power Bl for creating reports and dashboards from migrated content. Advanced Technical Skills: Advanced scripting skills with PowerShell for automation and migration process optimization. Experience configuring and using Microsoft Migration Manager for SharePoint. Enterprise-Scale Projects: Experience managing migrations for organizations with 1000 users, handling multi-terabyte file storage migrations. Integration Experience: Experience integrating SharePoint with external systems or third-party applications using APIs and connectors. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. HIPAA, GDPR, SharePoint Online, SharePoint 2013/2016/2019, Microsoft 365 ecosystem tools
04/02/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more Title: Senior SharePoint Migration Specialist (Remote) Duration: 6 months, with the possibility of extending beyond Location: Remote Contractor must be a U.S. Citizen. Security clearance is not required. Description: Goals and Objectives: Plan and execute migrations of on-premises and online SharePoint sites and content to SharePoint Online GCCH, including validation of permissions, metadata and audit readiness. Conduct a comprehensive analysis of the existing SharePoint environment or legacy systems to understand the data, user permissions, content structures, customizations, and workflows that need migration. Create a structured migration plan outlining tasks, timelines, tools, risks, and contingencies. Select and configure the most effective tools for the migration process. These can include third-party tools (e.g., ShareGate, Metalogix, AvePoint) or built-in Microsoft SharePoint migration tools. Perform the migration of data, sites, applications, and workflows from the legacy platform (e.g., SharePoint 2013, 2016, 2019, or non-Microsoft platforms) to the target environment. Identify outdated features (e.g., InfoPath forms, SharePoint Designer workflows) and replace them with modern equivalents, such as Power Automate, Power Apps, and modern SharePoint site features. Prioritize data governance during and after migration, setting policies for permissions, site lifecycle management, and metadata standards. Validate the success of the migration by testing all content, features, and workflows in the target environment. Create thorough documentation of the migration process, including configurations, issues encountered, and resolutions. Conduct training sessions for administrators and users to ensure adoption and understanding of the new SharePoint environment. Proactively identify issues that could disrupt the migration or business operations and implement mitigation strategies to avoid downtime or loss of productivity. Tasks and Responsibilities Develop a detailed inventory of the current environment, identifying key migration requirements, outdated elements, and potential complications (e.g., deprecated features, unsupported file types). Gain a thorough understanding of the organization's content and processes to ensure nothing critical is overlooked during the migration. Ensure the migration process is highly organized to minimize downtime and disruption. Use tools to automate and streamline content transfer, preserve metadata, and ensure data integrity. Enhance efficiency, ensure accuracy, and reduce manual interventions during the migration process. Migrate content with no data loss or corruption. Maintain site customizations, workflows, user access controls, and metadata. Ensure business continuity with minimal downtime during the migration process. Deliver a smooth and efficient migration that maintains the functionality and usability of the platform. Transition legacy workflows and outdated structures to the latest tools and frameworks while aligning with industry best practices. Leverage modern SharePoint capabilities to improve usability, scalability, and maintainability. Standardized permission frameworks and access controls. A clean, well-structured site hierarchy that reduces content sprawl and ensures scalability. Compliance with data retention policies and regulatory requirements (e.g., GDPR, HIPAA). Ensure a secure and well-organized SharePoint environment that aligns with organizational policies. Conduct post-migration checks to ensure all data and configurations were migrated successfully. Validate permissions, workflows, customizations, integrations, and search functionality. Resolve any post-migration issues or performance bottlenecks. Deliver technical documentation detailing the migration process, tools used, and system changes. Conduct handover training sessions for IT staff and stakeholders for ongoing platform management. Contingency plans for potential risks such as incompatible file types, large file transfers, user permissions issues, or integration failures. Risk management strategies documented and communicated to key stakeholders. Key Requirements Contractor must be a U.S. citizen. Security clearance is not required. At least 5-8 years of experience in a SharePoint-related role, with a focus on migrations and modernization. Technical Expertise in SharePoint Environments: Proficiency in SharePoint Online, SharePoint 2013/2016/2019, and strong knowledge of modern SharePoint capabilities. Experience with SharePoint architecture, site structures, content types, document libraries, and user permissions. Migration Expertise: Demonstrated ability to plan and execute migrations from legacy systems (e.g., SharePoint Server 2013/2016) to SharePoint Online with minimal disruption. Proficiency in using third-party migration tools such as ShareGate, Metalogix, or AvePoint. Content and Workflow Modernization: Experience evaluating and replacing legacy workflows (e.g., SharePoint Designer, InfoPath) with modern tools like Power Automate and Power Apps. Data Governance and Compliance: Strong understanding of SharePoint governance policies, including site lifecycle management, permissions structures, and metadata standards. Knowledge of industry compliance requirements (e.g., GDPR, HIPAA) and their impact on SharePoint migrations. Project Planning and Execution: Proven ability to create detailed migration plans, including timelines, risk assessments, testing structures, and communication plans. Expertise in managing complex migrations for medium -to-large-scale organizations. Troubleshooting and Problem Solving: Ability to identify and resolve migration challenges, such as compatibility issues, large file transfers, or permission conflicts. Testing and Validation: Experience conducting pre- and post-migration testing, including functionality validation of site customizations, content integrity, and user-access controls. Communication and Stakeholder Engagement: Strong interpersonal and written communication skills to collaborate with IT teams, technical staff, and non-technical stakeholders. Proven ability to gather and translate business requirements into actionable migration strategies. Documentation Skills: Ability to create comprehensive documentation for migration processes, tools, configurations, and post-migration workflows. Preferred Qualifications Certifications: Microsoft Certified: SharePoint Associate Administrator or Microsoft Certified: Power Platform Fundamentals. 'TIL or similar certification for IT process and service management. Experience with Related Technologies: Familiarity with Microsoft 365 ecosystem tools, such as Microsoft Teams, OneDrive, and integrating them with SharePoint. Working knowledge of Power Bl for creating reports and dashboards from migrated content. Advanced Technical Skills: Advanced scripting skills with PowerShell for automation and migration process optimization. Experience configuring and using Microsoft Migration Manager for SharePoint. Enterprise-Scale Projects: Experience managing migrations for organizations with 1000 users, handling multi-terabyte file storage migrations. Integration Experience: Experience integrating SharePoint with external systems or third-party applications using APIs and connectors. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. HIPAA, GDPR, SharePoint Online, SharePoint 2013/2016/2019, Microsoft 365 ecosystem tools
Sr. Desktop Support Specialist
Bluestone Bank Raynham, Massachusetts
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931
04/01/2026
Full time
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931
Payroll Processing Administrator (Req #: 1323)
Peckham Industries Hudson Falls, New York
Peckham Industries Location: Hudson Falls, NY Pay Range: $50,000.00 - $65,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: The Payroll Administrator is responsible for independently executing all payroll-related functions for hourly production employees. This role ensures accurate, timely, and compliant payroll processing in a highly regulated heavy-highway and prevailing wage environment. The position plays a critical role in maintaining payroll integrity, supporting job cost accuracy, ensuring regulatory compliance, and delivering a high level of service to employees and internal stakeholders. Essential Functions: 1. Results matter. Ensure accurate and timely weekly payroll processing for all hourly production employees, resulting in 100% on-time payroll delivery and compliance with federal, state, union, and prevailing wage requirements. 2. Determined. Maintain payroll accuracy and integrity by reviewing, validating, and approving time-off requests and timekeeping data to ensure proper compensation and alignment with company policies and labor regulations. 3. Drive job cost accuracy and labor reporting reliability by collaborating closely with Scheduling Coordinators to maintain precise daily work schedules and coding that directly support operational and financial reporting. 4. Communicate. Provide responsive and professional payroll support by serving as a primary point of contact for payroll inquiries, resolving employee and manager questions promptly, and managing the payroll inbox to ensure timely issue resolution. 5. Committed to serve. Safeguard confidential payroll and employee information by maintaining strict data privacy standards and ensuring compliance with company policies and regulatory requirements. 6. Respect and engage. Support seamless onboarding and workforce transitions by partnering with Scheduling Coordinators and HR to ensure new hires are accurately set up in payroll systems and properly classified. 7. Our word is our bond. Maintain compliance with CDL, driver qualification, and training requirements by supporting the Scheduling Coordinator and Safety Department in the accurate tracking and documentation of driver files, certifications, and regulatory documentation. 8. Ensure regulatory reporting accuracy and timeliness by assisting the Divisional EEO Officer and internal stakeholders with required employment and compliance reporting. 9. Maintain prevailing wage compliance across multiple states by monitoring and updating wage determinations, building and modifying payroll templates as required, and ensuring accurate application of rates and fringe allocations. 10. Dedication. Ensure subcontractor compliance with certified payroll requirements by monitoring, collecting, reviewing, and processing weekly certified payroll reports in accordance with contractual and regulatory standards. 11. Prepare and submit accurate weekly DOL certified payroll reports and ensure timely submission through all required state online reporting systems, maintaining full audit readiness. Position Requirements Requirements, Education and Experience: Associate's degree in Accounting, Finance, Business Administration, Human Resources, or related field Minimum of 3 years of payroll processing experience; multi-state and high-volume payroll experience preferred 2-3 years of experience processing Heavy-Highway Prevailing Wage payroll strongly preferred Working knowledge of federal and state wage and hour laws, including prevailing wage regulations Intermediate proficiency in Microsoft Office Suite, with strong Excel skills (formulas, data validation, reporting) Strong analytical skills with a high level of accuracy and attention to detail Ability to manage confidential information with discretion and professionalism Effective verbal and written communication skills in English Legal authorization to work in the United States Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 0 Yearly Salary PI400d8f1c3d2b-9238
04/01/2026
Full time
Peckham Industries Location: Hudson Falls, NY Pay Range: $50,000.00 - $65,000.00 Salary Interval: Full Time Description: Application Instructions About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our " family by choice " ethos delivers value as the trusted supplier of construction materials, products, and services in the communities we serve. Through our extensive network of hot mix asphalt and ready-mix concrete plants, quarries, and liquid asphalt terminals, PII delivers the highest quality materials and custom solutions to thousands of road construction and road maintenance customers. In addition, the company's construction operations include paving and road reclamation services, as well as precast/prestressed concrete production and erection of multi-level parking structures, specialty buildings, and bridge components. Become part of our mission by realizing your purpose, serving our community interests, and delivering growth for our customers. Peckham Industries educates, innovates, and applies technology in a way that is safe, sustainable, inclusive, and profitable. Position Description Job Summary: The Payroll Administrator is responsible for independently executing all payroll-related functions for hourly production employees. This role ensures accurate, timely, and compliant payroll processing in a highly regulated heavy-highway and prevailing wage environment. The position plays a critical role in maintaining payroll integrity, supporting job cost accuracy, ensuring regulatory compliance, and delivering a high level of service to employees and internal stakeholders. Essential Functions: 1. Results matter. Ensure accurate and timely weekly payroll processing for all hourly production employees, resulting in 100% on-time payroll delivery and compliance with federal, state, union, and prevailing wage requirements. 2. Determined. Maintain payroll accuracy and integrity by reviewing, validating, and approving time-off requests and timekeeping data to ensure proper compensation and alignment with company policies and labor regulations. 3. Drive job cost accuracy and labor reporting reliability by collaborating closely with Scheduling Coordinators to maintain precise daily work schedules and coding that directly support operational and financial reporting. 4. Communicate. Provide responsive and professional payroll support by serving as a primary point of contact for payroll inquiries, resolving employee and manager questions promptly, and managing the payroll inbox to ensure timely issue resolution. 5. Committed to serve. Safeguard confidential payroll and employee information by maintaining strict data privacy standards and ensuring compliance with company policies and regulatory requirements. 6. Respect and engage. Support seamless onboarding and workforce transitions by partnering with Scheduling Coordinators and HR to ensure new hires are accurately set up in payroll systems and properly classified. 7. Our word is our bond. Maintain compliance with CDL, driver qualification, and training requirements by supporting the Scheduling Coordinator and Safety Department in the accurate tracking and documentation of driver files, certifications, and regulatory documentation. 8. Ensure regulatory reporting accuracy and timeliness by assisting the Divisional EEO Officer and internal stakeholders with required employment and compliance reporting. 9. Maintain prevailing wage compliance across multiple states by monitoring and updating wage determinations, building and modifying payroll templates as required, and ensuring accurate application of rates and fringe allocations. 10. Dedication. Ensure subcontractor compliance with certified payroll requirements by monitoring, collecting, reviewing, and processing weekly certified payroll reports in accordance with contractual and regulatory standards. 11. Prepare and submit accurate weekly DOL certified payroll reports and ensure timely submission through all required state online reporting systems, maintaining full audit readiness. Position Requirements Requirements, Education and Experience: Associate's degree in Accounting, Finance, Business Administration, Human Resources, or related field Minimum of 3 years of payroll processing experience; multi-state and high-volume payroll experience preferred 2-3 years of experience processing Heavy-Highway Prevailing Wage payroll strongly preferred Working knowledge of federal and state wage and hour laws, including prevailing wage regulations Intermediate proficiency in Microsoft Office Suite, with strong Excel skills (formulas, data validation, reporting) Strong analytical skills with a high level of accuracy and attention to detail Ability to manage confidential information with discretion and professionalism Effective verbal and written communication skills in English Legal authorization to work in the United States Equal Opportunity Employer Peckham Industries, Inc. (PII) is an Equal Employment Opportunity (EEO) and Affirmative Action employer. It is our policy to provide EEO to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, pregnancy or pregnancy-related condition, or any other characteristic protected by federal, state or local law. Under the Americans with Disabilities Act or similar law, if you have a disability and you wish to discuss potential accommodations related to applying for employment at Peckham, please contact . Compensation details: 0 Yearly Salary PI400d8f1c3d2b-9238
Service Support Manager (Planning)
City of Suffolk Suffolk, Virginia
Under general supervision, performs management and administrative work to the Department of Planning and Community Development's permitting information software program. Work involves managing the performance of permitting software technology & support to staff and ensuring that technological efficiencies are optimized. The Service Support Manager will ensure that the Department provides high-value interactions to meet or exceed expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are developed and/or refined to provide effective customer service and meet the requirements of the City. The Service Support Manager is responsible for the overall management and day-to-day operation of the City's permitting programs, project management and improvements, and/or Planning and Community Development's GIS program, Permitting and Development Plan Technician Services, Departmental webpage management, software and hardware procurement, vendor management and compliance management. Employee may create GIS maps for Department needs as necessary. Employee must also exercise tact and courtesy in frequent contact with department's customers and the general public, various City department, and a wide range of program users and stakeholders. The position works closely with the Customer Service Manager to identify and implement program improvements. Reports to the Assistant Director of Community Development. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Oversees, manages, and acts as an administrator of the City's permitting technology system. Develops and identifies needed improvements to obtain improved system efficiencies. Determines root cause of issues and communicates appropriately to internal and external customers. Monitors service requests to assure that all incidents and changes are being handled in a timely manner and with high quality customer service. Oversees the development, implementation, and maintenance of appropriate documentation and support programs for end-users. Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users. Performs administrative responsibilities for departmental software procurement needs for review and approval by IT. Ability to utilize ArcGIS and other mapping software for visualization of data. Manages the Department's webpage in collaboration with other Department's throughout the City. Manages vendor relationships as it depends on daily operational needs. Performs purchase order review and approval/budgeting responsibility. Proactively collaborates with stakeholders and end-users to improve services, tools and support experience. Keeps confidential all applicant, client, and verification and company proprietary information. Works closely with all users to improve performance. Monitors and evaluates uservice support staff performance; coordinates training and development. Recommends, develops, and implements new work processes as necessary to increase effectiveness and efficiencies in deliver of customer service. Maintains, reviews, and recommends adequate internal control procedures. Operates a vehicle and a variety of equipment such as personal computer, fax machine, copier, calculator, etc. Uses computer supplies and office productivity software such as Microsoft Word, Microsoft Excel, Cityworks, Kronos time keeping, etc. based on departmental requirements May assist the Department Assistant Director or Director in the development of departmental policies. Performs other related duties as required. Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in GIS, Engineering Services, Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Requires a valid driver's license. Knowledge, Skills & Abilities Knowledge of the methods, policies, and procedures of a City Department as they pertain to the performance of duties of the Service Support Manager. Knowledge of the policies and procedures, organization and function of the department. Knowledge of support service and Planning and Community Development policies, regulations, and procedures. Knowledge of modern office procedures and equipment and standard clerical techniques. Knowledge of the principles of supervision, organization, and administration. Skilled in the use of a variety of Cityworks, Bluebeam, computer-driven word processing, spreadsheets, and professional prepared programs. Ability to direct and coordinate shared goals and objectives related to increased performance and efficiencies. Ability to perform mathematical computations with speed and accuracy. Ability to exercise independent judgment and initiative in completing assigned tasks. Ability to prepare financial and other related reports. Ability to interpret policy and procedural guidelines and to resolve problems and questions. Ability to communicate effectively in oral and written form. Ability to exercise tact, courtesy and firmness in frequent contact with customers and the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants. Ability to read a variety of reports, records, invoices, etc.; to prepare reports, correspondence, purchase orders, accounting reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak with poise, voice control and confidence. Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Ability to communicate effectively and efficiently in Standard English. Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; understand and apply the theories of algebra. Ability to inspect items for proper length, width and shape. Compensation details: 7 Yearly Salary PIb8d5-
04/01/2026
Full time
Under general supervision, performs management and administrative work to the Department of Planning and Community Development's permitting information software program. Work involves managing the performance of permitting software technology & support to staff and ensuring that technological efficiencies are optimized. The Service Support Manager will ensure that the Department provides high-value interactions to meet or exceed expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are developed and/or refined to provide effective customer service and meet the requirements of the City. The Service Support Manager is responsible for the overall management and day-to-day operation of the City's permitting programs, project management and improvements, and/or Planning and Community Development's GIS program, Permitting and Development Plan Technician Services, Departmental webpage management, software and hardware procurement, vendor management and compliance management. Employee may create GIS maps for Department needs as necessary. Employee must also exercise tact and courtesy in frequent contact with department's customers and the general public, various City department, and a wide range of program users and stakeholders. The position works closely with the Customer Service Manager to identify and implement program improvements. Reports to the Assistant Director of Community Development. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Oversees, manages, and acts as an administrator of the City's permitting technology system. Develops and identifies needed improvements to obtain improved system efficiencies. Determines root cause of issues and communicates appropriately to internal and external customers. Monitors service requests to assure that all incidents and changes are being handled in a timely manner and with high quality customer service. Oversees the development, implementation, and maintenance of appropriate documentation and support programs for end-users. Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users. Performs administrative responsibilities for departmental software procurement needs for review and approval by IT. Ability to utilize ArcGIS and other mapping software for visualization of data. Manages the Department's webpage in collaboration with other Department's throughout the City. Manages vendor relationships as it depends on daily operational needs. Performs purchase order review and approval/budgeting responsibility. Proactively collaborates with stakeholders and end-users to improve services, tools and support experience. Keeps confidential all applicant, client, and verification and company proprietary information. Works closely with all users to improve performance. Monitors and evaluates uservice support staff performance; coordinates training and development. Recommends, develops, and implements new work processes as necessary to increase effectiveness and efficiencies in deliver of customer service. Maintains, reviews, and recommends adequate internal control procedures. Operates a vehicle and a variety of equipment such as personal computer, fax machine, copier, calculator, etc. Uses computer supplies and office productivity software such as Microsoft Word, Microsoft Excel, Cityworks, Kronos time keeping, etc. based on departmental requirements May assist the Department Assistant Director or Director in the development of departmental policies. Performs other related duties as required. Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in GIS, Engineering Services, Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Requires a valid driver's license. Knowledge, Skills & Abilities Knowledge of the methods, policies, and procedures of a City Department as they pertain to the performance of duties of the Service Support Manager. Knowledge of the policies and procedures, organization and function of the department. Knowledge of support service and Planning and Community Development policies, regulations, and procedures. Knowledge of modern office procedures and equipment and standard clerical techniques. Knowledge of the principles of supervision, organization, and administration. Skilled in the use of a variety of Cityworks, Bluebeam, computer-driven word processing, spreadsheets, and professional prepared programs. Ability to direct and coordinate shared goals and objectives related to increased performance and efficiencies. Ability to perform mathematical computations with speed and accuracy. Ability to exercise independent judgment and initiative in completing assigned tasks. Ability to prepare financial and other related reports. Ability to interpret policy and procedural guidelines and to resolve problems and questions. Ability to communicate effectively in oral and written form. Ability to exercise tact, courtesy and firmness in frequent contact with customers and the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants. Ability to read a variety of reports, records, invoices, etc.; to prepare reports, correspondence, purchase orders, accounting reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak with poise, voice control and confidence. Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Ability to communicate effectively and efficiently in Standard English. Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; understand and apply the theories of algebra. Ability to inspect items for proper length, width and shape. Compensation details: 7 Yearly Salary PIb8d5-
Imaging Systems Administrator - Radiology Administration
CHRISTUS Health Santa Fe, New Mexico
Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
04/01/2026
Full time
Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
Imaging Systems Administrator - Radiology Admin
CHRISTUS Health Santa Fe, New Mexico
Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
04/01/2026
Full time
Description Summary: The Imaging Administrator will work to ensure efficient and effective operations for a variety of departments that produce medical images. The responsibilities include but are not limited to, maintaining various imaging applications as applicable to multiple service lines (radiology, cardiology, etc.). This includes the design, development, coordination, and delivery of value-added services that support and enhance solutions that retrieve, analyze, enhance, and exchange digitized medical images. The Imaging Administrator will act as a liaison in all medical imaging initiatives. They will participate in overseeing and coordinating existing and new imaging-related initiatives. This Job will provide support to end users. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Administers and supports various radiology PACS, and cardiology PACS (Sectra, Lumedx, Merge Cardio, Philips ISCV) as well as advanced imaging applications, interfaces, and storage architecture(s) and related technologies (e.g., voice recognition). Serves as a key onsite IT resource for implementation and support of medical imaging applications at a facility. Provides support for hemodynamic systems (Merge Hemo, Philips XPer, GE Maclab) and electrophysiology mapping applications (Boston Scientific Rhythmia, Biosense Webster Carto 3). Coordinates and assists in DICOM SR mappings to ancillary systems. Operates as a liaison between vendors, BioMed, IS business partners, and ancillary support teams. Provide second-level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests; provide status on user issues. Performs medical imaging application maintenance and testing. Provides input to division policies and procedures and training documentation for medical imaging applications and processes. Collaborates in the Imaging Team's development of standard medical imaging education & documentation. Delivers hands-on training for medical imaging applications. Reviews and provides input to Information Security plans regarding medical imaging security requirements to meet HIPAA requirements on medical imaging applications. Participates in special projects as needed. Responsible for the continued monitoring of the overall health of the imaging system(s). Works closely with department directors/managers to ensure timely and complete capture of digital image data into the medical imaging software application(s), as well as network transmission. Assists with the development and utilization of operating standards, policies, procedures, and industry best practices related to medical imaging. Compiles and analyzes support data and recommends procedural and educational changes as appropriate. Acts as liaison between departments on medical imaging initiatives and procedures, assisting with new medical imaging endeavors both invasive and non-invasive. Utilizes basic concepts, standards, and tools relating to database administration. Reads, analyzes, and interprets complex documents; able to identify/interpret technical requirements/specifications. Explains imaging technology concepts/requirements to technical and non-technical audiences. Works effectively on concurrent multidisciplinary initiatives. Conveys information effectively in verbal and written communication. Works well with all clinical disciplines and staff of all CHRISTUS facilities. Participates in a rotating on-call schedule with other CHRISTUS ministries. Documents support cases in appropriate IT Service Management (ITSM) for pattern tracking. Performs other duties as assigned. Job Requirements: Education/Skills Associate's degree in Healthcare or IT, or 4 years of experience in PACS administration in lieu of a degree required Bachelor's degree preferred Experience 2 years of related healthcare experience required Medical Imaging experience preferred Basic computer experience required Licenses, Registrations, or Certifications Registered by CIIP, PARCA, ARRT, RDMS, or CNMT preferred Work Schedule: 5 Days - 8 Hours Work Type: Full Time
IT Systems Administrator
Bering Straits Native Corporation Anchorage, Alaska
About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup'ik, and Inupiaq. About this position: IT Systems Administrator in Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. This position is located onsite in Anchorage, AK. Relocation expenses will not be an option at this time. Essential Duties & Responsibilities Configure, manage, update, and maintain servers and databases including management of server certificates Monitor and analyze server performance and health on-prem and in cloud Diagnose, troubleshoot, and document server software and hardware issues Create and implement server upgrade schedule and replacement plan Perform data backup and restore functions Create and manage user accounts, employee email accounts, groups and permissions in a hybrid on-prem and Entra ID Active Directory structure Install and configure software and security on systems/devices Maintain and integrate enterprise application systems Resolve performance issues and automate tasks as required Document all work/tasks preformed Collaborate with other departments and subsidiary companies to ensure proper support being met for daily work requirements and contractual obligations Preform system, application and security event auditing Create and manage Group Policies and Objects Manage Domain Controllers and AD Forest in Hybrid M365 environment Assist in completing IT service support tickets as necessary Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's degree in computer science/related field Level of Experience Requirements: Two years of experience as a Systems Administrator, Network Administrator or similar role, or Five years of related experience as a Systems Administrator, Network Administrator or similar role Knowledge, Skills, Abilities, and Other Characteristics Thorough understanding of systems integration Experience with DNS, DHCP, WSUS, SCCM (Configuration Manager), M365 Admin stack, Intune, Azure Cloud and various other Microsoft platforms Ability to produce reports on system functions when necessary Ability to work and conduct research independently Excellent verbal and written communication skills Collaboration skills and the ability to work well with a team Ability to manage time efficiently and multi-task effectively Experience administrating SAN's and VMWARE Experience with Microsoft Azure cloud and services, including server deployment, networking, etc. Experience with web filtering software Experience administrating Cisco networking hardware (switching, telecom, wireless technologies) or similar systems Experience using/troubleshooting/deploying Windows Operating Systems and Windows Server Operating Systems and services Experience utilizing on-prem Active Directory, EntraID, and Azure via hybrid environment Experience configuring commissioning/de-commissioning Domain Controllers and Forest levels Experience troubleshooting and managing Microsoft 365 Admin Centers Experience utilizing network managed backup solutions Experience with managed antivirus/malware applications Knowledge of RAID and best practice usage Knowledge of organizational procedures and workflows - understanding how work moves through a company. Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/01/2026
Full time
About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup'ik, and Inupiaq. About this position: IT Systems Administrator in Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. This position is located onsite in Anchorage, AK. Relocation expenses will not be an option at this time. Essential Duties & Responsibilities Configure, manage, update, and maintain servers and databases including management of server certificates Monitor and analyze server performance and health on-prem and in cloud Diagnose, troubleshoot, and document server software and hardware issues Create and implement server upgrade schedule and replacement plan Perform data backup and restore functions Create and manage user accounts, employee email accounts, groups and permissions in a hybrid on-prem and Entra ID Active Directory structure Install and configure software and security on systems/devices Maintain and integrate enterprise application systems Resolve performance issues and automate tasks as required Document all work/tasks preformed Collaborate with other departments and subsidiary companies to ensure proper support being met for daily work requirements and contractual obligations Preform system, application and security event auditing Create and manage Group Policies and Objects Manage Domain Controllers and AD Forest in Hybrid M365 environment Assist in completing IT service support tickets as necessary Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's degree in computer science/related field Level of Experience Requirements: Two years of experience as a Systems Administrator, Network Administrator or similar role, or Five years of related experience as a Systems Administrator, Network Administrator or similar role Knowledge, Skills, Abilities, and Other Characteristics Thorough understanding of systems integration Experience with DNS, DHCP, WSUS, SCCM (Configuration Manager), M365 Admin stack, Intune, Azure Cloud and various other Microsoft platforms Ability to produce reports on system functions when necessary Ability to work and conduct research independently Excellent verbal and written communication skills Collaboration skills and the ability to work well with a team Ability to manage time efficiently and multi-task effectively Experience administrating SAN's and VMWARE Experience with Microsoft Azure cloud and services, including server deployment, networking, etc. Experience with web filtering software Experience administrating Cisco networking hardware (switching, telecom, wireless technologies) or similar systems Experience using/troubleshooting/deploying Windows Operating Systems and Windows Server Operating Systems and services Experience utilizing on-prem Active Directory, EntraID, and Azure via hybrid environment Experience configuring commissioning/de-commissioning Domain Controllers and Forest levels Experience troubleshooting and managing Microsoft 365 Admin Centers Experience utilizing network managed backup solutions Experience with managed antivirus/malware applications Knowledge of RAID and best practice usage Knowledge of organizational procedures and workflows - understanding how work moves through a company. Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
System Administrator & Training Manager
PrideStaff North Las Vegas, Nevada
Job Title: Therap System Administrator & Training Manager Location: Las Vegas, NV (with oversight of Carson City locations) Salary Range: $70,000 - $100,000 per year Job Type: Full-Time, Supervisor/Manager Level Company Overview A dedicated provider of support services for individuals with Intellectual and Developmental Disabilities (I/DD) in the state of Nevada. Operating 25 locations, including 24-hour residential care facilities across the Las Vegas and Carson City regions, we are currently undergoing a major digital transformation. The company is implementing Therap Services-the industry-leading cloud-based Electronic Health Record (EHR) designed specifically for I/DD and Long-Term Services and Supports (LTSS). Position Overview Reporting directly to the executive team, the Therap System Administrator & Training Manager will lead the rollout, administration, and ongoing training for our new Therap EHR system. You will be responsible for building our internal training program from the ground up, deploying hardware (Chromebooks) to all 25 locations, and managing all internal system support. As the internal expert, you will transition us away from heavy reliance on hardcopy processes and eventually build and supervise a regional support team (including staff in Carson City and Las Vegas) to manage the volume of our expanding operations. Key Responsibilities System Implementation & Administration Serve as the internal "Super Admin" for the Therap system, managing all agency-wide setup, including Provider Setup, Password Policies, Two-Factor Authentication (2FA), and User Privileges. Configure and assign appropriate access levels using Super Roles and Caseloads (including Auto Program Caseloads and Individual Based Caseloads) to ensure strict HIPAA compliance and secure data sharing. Manage the setup and maintenance of physical Sites and Programs in the system. Configure and maintain Nevada-specific Therap modules, such as ATAP Plans, TAP Admin, Utilization Unit Tracking, Pre Auth, and 1915i Comprehensive Social Health Assessments (when or if implemented). Collaborate with our internal accounting team to ensure service documentation properly aligns with billing and Medicaid claims. Hardware Deployment & IT Support Lead the deployment of Chromebooks to 25 separate 24-hour residential locations across the Las Vegas and Carson City markets. Act as the primary Help Desk and support contact for direct support professionals and facility managers utilizing the software and hardware. Training & Development Design and execute a comprehensive, ground-up training program for all staff members (many of whom will be learning the system for the first time). Utilize Therap's Training Management System (TMS) to schedule training sessions, assign curricula, manage instructors, and track staff certifications. Leverage Therap's extensive training resources, including Module Simulators, PDF Quick Guides, and Course Cloud (SCORM files), to create tailored learning paths for our staff. Ensure all users are proficient in core modules such as T-Logs (shift notes), Individual Support Plans (ISP Data), General Event Reports (GER) for incident management, and Electronic Visit Verification (EVV) / Scheduling. Team Leadership & Supervision As a supervisor-level leader, assess ongoing support needs and build out a dedicated Therap support team. Directly manage at least one future system support specialist based in Carson City, as well as an additional backup support role in Las Vegas. Act as the primary liaison between our internal team, outside database vendors, and Therap Services representatives. Qualifications & Requirements Experience: Proven experience in system administration and software implementation. Prior experience utilizing Therap Services EHR, IMS Med-Track, or similar electronic record systems in the human services sector is highly desired. Industry Knowledge: Background working in the Intellectual and Developmental Disabilities (I/DD) or Long-Term Services and Supports (LTSS) fields is strongly preferred. Training Expertise: Demonstrated ability to break down complex software workflows into simple, teachable concepts for non-technical staff. Experience building training manuals or using an LMS (Learning Management System) is a plus. Technical Proficiency: Strong understanding of role-based access controls, database management, and mobile/web application support. Leadership Skills: Previous experience in a supervisory or management role, with the ability to lead remote or regional team members. Logistics: Must be based in the Las Vegas area with the ability to travel to various local sites, as well as occasional travel to Carson City locations to oversee hardware deployment and regional staff.
04/01/2026
Full time
Job Title: Therap System Administrator & Training Manager Location: Las Vegas, NV (with oversight of Carson City locations) Salary Range: $70,000 - $100,000 per year Job Type: Full-Time, Supervisor/Manager Level Company Overview A dedicated provider of support services for individuals with Intellectual and Developmental Disabilities (I/DD) in the state of Nevada. Operating 25 locations, including 24-hour residential care facilities across the Las Vegas and Carson City regions, we are currently undergoing a major digital transformation. The company is implementing Therap Services-the industry-leading cloud-based Electronic Health Record (EHR) designed specifically for I/DD and Long-Term Services and Supports (LTSS). Position Overview Reporting directly to the executive team, the Therap System Administrator & Training Manager will lead the rollout, administration, and ongoing training for our new Therap EHR system. You will be responsible for building our internal training program from the ground up, deploying hardware (Chromebooks) to all 25 locations, and managing all internal system support. As the internal expert, you will transition us away from heavy reliance on hardcopy processes and eventually build and supervise a regional support team (including staff in Carson City and Las Vegas) to manage the volume of our expanding operations. Key Responsibilities System Implementation & Administration Serve as the internal "Super Admin" for the Therap system, managing all agency-wide setup, including Provider Setup, Password Policies, Two-Factor Authentication (2FA), and User Privileges. Configure and assign appropriate access levels using Super Roles and Caseloads (including Auto Program Caseloads and Individual Based Caseloads) to ensure strict HIPAA compliance and secure data sharing. Manage the setup and maintenance of physical Sites and Programs in the system. Configure and maintain Nevada-specific Therap modules, such as ATAP Plans, TAP Admin, Utilization Unit Tracking, Pre Auth, and 1915i Comprehensive Social Health Assessments (when or if implemented). Collaborate with our internal accounting team to ensure service documentation properly aligns with billing and Medicaid claims. Hardware Deployment & IT Support Lead the deployment of Chromebooks to 25 separate 24-hour residential locations across the Las Vegas and Carson City markets. Act as the primary Help Desk and support contact for direct support professionals and facility managers utilizing the software and hardware. Training & Development Design and execute a comprehensive, ground-up training program for all staff members (many of whom will be learning the system for the first time). Utilize Therap's Training Management System (TMS) to schedule training sessions, assign curricula, manage instructors, and track staff certifications. Leverage Therap's extensive training resources, including Module Simulators, PDF Quick Guides, and Course Cloud (SCORM files), to create tailored learning paths for our staff. Ensure all users are proficient in core modules such as T-Logs (shift notes), Individual Support Plans (ISP Data), General Event Reports (GER) for incident management, and Electronic Visit Verification (EVV) / Scheduling. Team Leadership & Supervision As a supervisor-level leader, assess ongoing support needs and build out a dedicated Therap support team. Directly manage at least one future system support specialist based in Carson City, as well as an additional backup support role in Las Vegas. Act as the primary liaison between our internal team, outside database vendors, and Therap Services representatives. Qualifications & Requirements Experience: Proven experience in system administration and software implementation. Prior experience utilizing Therap Services EHR, IMS Med-Track, or similar electronic record systems in the human services sector is highly desired. Industry Knowledge: Background working in the Intellectual and Developmental Disabilities (I/DD) or Long-Term Services and Supports (LTSS) fields is strongly preferred. Training Expertise: Demonstrated ability to break down complex software workflows into simple, teachable concepts for non-technical staff. Experience building training manuals or using an LMS (Learning Management System) is a plus. Technical Proficiency: Strong understanding of role-based access controls, database management, and mobile/web application support. Leadership Skills: Previous experience in a supervisory or management role, with the ability to lead remote or regional team members. Logistics: Must be based in the Las Vegas area with the ability to travel to various local sites, as well as occasional travel to Carson City locations to oversee hardware deployment and regional staff.
Workday HCM - Systems Administrator
Hampton Roads Transit Hampton, Virginia
All applicants must be legally authorized to work in the United States without current or future company sponsorship. This position opportunity is located in the Hampton Roads, VA offices and requires on-site presence. Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. In addition to rewarding careers and professional development opportunities, we offer unmatched benefits and competitive wages in a stimulating environment that will provide you with the flexibility and training tools to grow. The ERP HRMS System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for Hampton Roads Transit's Workday HRMS system components. The HRMS System Administrator will also be responsible for working with team to design, test and implement Workday technical solutions to support needed integrations, reporting, forms, and customizations as defined by business requirements. Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.) Manage all levels of system administration support for all Workday HRMS Manage release management and change management processes. Manage upgrade/update Coordinate and perform database Monitor and communicate maintenance Monitor performance HRMS Deploy and manage developer Assist to maintain, and test system configurations and Manage and maintain system integrations to other internal and external Assist to maintain software licenses, user access and security Provide as needed support for troubleshooting and remediation of technical Manage and coordinate with Microsoft through to resolution raised system Assist with administrative support for other ERP Assist with development and reporting efforts in Workday's HRMS system. Work with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to HRMS system. Use of Workday HRMS development and reporting tools to design, develop and test customizations, integrations, and Create requested documentation supporting system design, development, and Perform maintenance and development work in a manner that is consistent with company standards and Other related tasks to ensure on-going secure and supported Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures. Performs all other duties as assigned. Required Knowledge, Abilities and Skills essential to Job Functions: Technical experience in Workday's HRMS Systems Administration, Configuration and Development. Workday Technical functional knowledge in one or more of following areas: HR, Payroll, Benefits, Recruiting or Time Reporting Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills. Experience with printer configuration support check printing. Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment. Ability to mentor team members and transfer knowledge to others Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi- tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated. Software applications: Working knowledge of Microsoft Windows products (Excel, Word, Access) Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department. Training and/or Education: BS in Computer Science, Management Information Systems, Information Systems or Related Technical Field Required Experience: Utilizing Workday's HRMS system the following: 3+ combined years' experience as Workday HRMS System Administrator 3+ years of proven expertise in system auditing for Workday HRMS solution 3+ years' experience with set-up and managing integrations for Workday HRMS solution. 3+ years of proven expertise in user authentication, user authorization and data security 3+ years of proven development (or application extension) expertise. 3+ years proven experience creating and updating custom reports utilizing latest Workday HRMS reporting tools. 4+ Superior Technical proficiency with SQL for reviewing data, troubleshooting, developing user reports, and testing/validating source system Licenses or Certificates: Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence). Special Requirements: This position is classified as essential personnel. FLSA Status: Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed. Unusual Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis.
04/01/2026
Full time
All applicants must be legally authorized to work in the United States without current or future company sponsorship. This position opportunity is located in the Hampton Roads, VA offices and requires on-site presence. Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. In addition to rewarding careers and professional development opportunities, we offer unmatched benefits and competitive wages in a stimulating environment that will provide you with the flexibility and training tools to grow. The ERP HRMS System Administrator primary responsibility will be to provide support for the system configuration, upgrade, security administration, change management, monitoring, auditing and integrations for Hampton Roads Transit's Workday HRMS system components. The HRMS System Administrator will also be responsible for working with team to design, test and implement Workday technical solutions to support needed integrations, reporting, forms, and customizations as defined by business requirements. Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.) Manage all levels of system administration support for all Workday HRMS Manage release management and change management processes. Manage upgrade/update Coordinate and perform database Monitor and communicate maintenance Monitor performance HRMS Deploy and manage developer Assist to maintain, and test system configurations and Manage and maintain system integrations to other internal and external Assist to maintain software licenses, user access and security Provide as needed support for troubleshooting and remediation of technical Manage and coordinate with Microsoft through to resolution raised system Assist with administrative support for other ERP Assist with development and reporting efforts in Workday's HRMS system. Work with functional and technical teams to understand and gather requirements to design and develop modifications and extensions to HRMS system. Use of Workday HRMS development and reporting tools to design, develop and test customizations, integrations, and Create requested documentation supporting system design, development, and Perform maintenance and development work in a manner that is consistent with company standards and Other related tasks to ensure on-going secure and supported Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures. Performs all other duties as assigned. Required Knowledge, Abilities and Skills essential to Job Functions: Technical experience in Workday's HRMS Systems Administration, Configuration and Development. Workday Technical functional knowledge in one or more of following areas: HR, Payroll, Benefits, Recruiting or Time Reporting Ability to logically troubleshoot technical problems. Strong analytical and problem-solving skills. Experience with printer configuration support check printing. Collaboration, analytical, and teamwork skills. Demonstrated ability working in a collaborative and transparent environment. Ability to mentor team members and transfer knowledge to others Must be technically and functionally oriented (good problem solving and troubleshooting skills), excellent communication skills (both written and verbal), self-motivated, self-directed, good multi- tasking skills, quality oriented, flexible, and committed to successful on-time completion of tasks. Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated. Software applications: Working knowledge of Microsoft Windows products (Excel, Word, Access) Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department. Training and/or Education: BS in Computer Science, Management Information Systems, Information Systems or Related Technical Field Required Experience: Utilizing Workday's HRMS system the following: 3+ combined years' experience as Workday HRMS System Administrator 3+ years of proven expertise in system auditing for Workday HRMS solution 3+ years' experience with set-up and managing integrations for Workday HRMS solution. 3+ years of proven expertise in user authentication, user authorization and data security 3+ years of proven development (or application extension) expertise. 3+ years proven experience creating and updating custom reports utilizing latest Workday HRMS reporting tools. 4+ Superior Technical proficiency with SQL for reviewing data, troubleshooting, developing user reports, and testing/validating source system Licenses or Certificates: Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence). Special Requirements: This position is classified as essential personnel. FLSA Status: Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed. Unusual Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis.
System Administrator (Cloud)
NY CREATES
About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Position Summary, System Administrator (Cloud) The Systems Administrator (Microsoft 365 Focused) is responsible for the day-to-day administration, support, and optimization of the organization's Microsoft 365 environment and AD. This role ensures reliable operation of core collaboration, messaging, identity, and cloud services. This position is hands-on and operationally focused, supporting end users, managing configurations, troubleshooting issues, and maintaining Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID. Key Responsibilities Responsible for installation, patching, account provisioning, and administration of Windows servers, applications, and data storage systems relating to NY Creates and its affiliated partners. Support all Microsoft server related general roles (AD, DHCP, DNS, File and Printer shares) Perform support for desktops, laptops, servers, and mobile devices. Participate in design discussions for new hardware, network, cloud, or application deployments. Accountable for successful delivery of assigned tasks and projects. There will be a heavy focus on supporting Microsoft 365 cloud solutions. Microsoft 365 Administration Administer Exchange Online, Teams, SharePoint Online, and OneDrive. Manage user accounts, mailboxes, shared mailboxes, distribution lists, and Microsoft 365 groups. Support Teams policies including external access, guest access, and meeting policies. Manage licensing assignments and tenant-level configurations. Monitor Microsoft 365 Service Health and resolve service-related issues. End User & Operational Support Provide Tier 2/Tier 3 support for Microsoft 365-related issues. Troubleshoot mail flow, permissions, and sharing issues. Support device and user access issues related to cloud services. Create and maintain documentation, SOPs, and how-to guides. Generate reports related to licensing, mailbox usage, and security configurations. Collaboration & Infrastructure Support Work closely with network, security, and infrastructure teams. Support integration between Microsoft 365 and third-party systems. Technical competencies in: Microsoft 365 suite of applications, Exchange, Teams, SharePoint administration, Active Directory, Microsoft Group Policy, Intune, SCCM, WSUS, Windows administration for Server 2016 and greater, PowerShell, VMWare, MFA Requirements: Minimum Qualifications, System Administrator (Cloud) Associate degree in information technology, Computer Science degree from college or University accredited by the US Department of Education internationally recognized accrediting organization OR related field with 5 plus years of experience working in an organization's IT systems environment is recommended. 2-5+ years of Systems Administration experience. 2+ years of hands-on Microsoft 365 administration experience. Strong knowledge of Exchange Online, Teams, SharePoint Online, and Entra ID. Experience managing user provisioning and lifecycle processes. Working knowledge of PowerShell. Experience with Active Directory and hybrid environments. Strong troubleshooting and problem-solving skills. Possess knowledge of best practices for maintaining information security. Ability to handle confidential and sensitive information responsibly. Must be able to communicate clearly and effectively, and display patience and understanding when working with other employees who struggle to master new technologies. Ability to work calmly and methodically under pressure and against tight deadlines. Ability to work within a team as well as independently; demonstrated. Ability to multitask, adapt to changes quickly, stay productive, and manage your time efficiently Preferred Qualifications, System Administrator (Cloud) Bachelor's degree preferred in computer science or a related field and/or Technical School or related experience and/or training or equivalent combination of education and experience. Microsoft certifications (MS-102, SC-300, or related). Experience with Microsoft Intune / Endpoint Manager. Artificial intelligence (AI) experience/administration NetApp (or equivalent shared storage) administration ListServ administration Mobile Device Management Disaster Recovery / Backup Experience Knowledge of CMMC Level 2 Compliance This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. Don't meet every requirement? At NY Creates we are dedicated to building a welcoming team. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit for this or another role. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $85,000 - $110,000 Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at .
04/01/2026
Full time
About NY Creates: NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of more than $25 billion - placing it at the global epicenter of high-tech innovation and commercialization. Job Description: Position Summary, System Administrator (Cloud) The Systems Administrator (Microsoft 365 Focused) is responsible for the day-to-day administration, support, and optimization of the organization's Microsoft 365 environment and AD. This role ensures reliable operation of core collaboration, messaging, identity, and cloud services. This position is hands-on and operationally focused, supporting end users, managing configurations, troubleshooting issues, and maintaining Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID. Key Responsibilities Responsible for installation, patching, account provisioning, and administration of Windows servers, applications, and data storage systems relating to NY Creates and its affiliated partners. Support all Microsoft server related general roles (AD, DHCP, DNS, File and Printer shares) Perform support for desktops, laptops, servers, and mobile devices. Participate in design discussions for new hardware, network, cloud, or application deployments. Accountable for successful delivery of assigned tasks and projects. There will be a heavy focus on supporting Microsoft 365 cloud solutions. Microsoft 365 Administration Administer Exchange Online, Teams, SharePoint Online, and OneDrive. Manage user accounts, mailboxes, shared mailboxes, distribution lists, and Microsoft 365 groups. Support Teams policies including external access, guest access, and meeting policies. Manage licensing assignments and tenant-level configurations. Monitor Microsoft 365 Service Health and resolve service-related issues. End User & Operational Support Provide Tier 2/Tier 3 support for Microsoft 365-related issues. Troubleshoot mail flow, permissions, and sharing issues. Support device and user access issues related to cloud services. Create and maintain documentation, SOPs, and how-to guides. Generate reports related to licensing, mailbox usage, and security configurations. Collaboration & Infrastructure Support Work closely with network, security, and infrastructure teams. Support integration between Microsoft 365 and third-party systems. Technical competencies in: Microsoft 365 suite of applications, Exchange, Teams, SharePoint administration, Active Directory, Microsoft Group Policy, Intune, SCCM, WSUS, Windows administration for Server 2016 and greater, PowerShell, VMWare, MFA Requirements: Minimum Qualifications, System Administrator (Cloud) Associate degree in information technology, Computer Science degree from college or University accredited by the US Department of Education internationally recognized accrediting organization OR related field with 5 plus years of experience working in an organization's IT systems environment is recommended. 2-5+ years of Systems Administration experience. 2+ years of hands-on Microsoft 365 administration experience. Strong knowledge of Exchange Online, Teams, SharePoint Online, and Entra ID. Experience managing user provisioning and lifecycle processes. Working knowledge of PowerShell. Experience with Active Directory and hybrid environments. Strong troubleshooting and problem-solving skills. Possess knowledge of best practices for maintaining information security. Ability to handle confidential and sensitive information responsibly. Must be able to communicate clearly and effectively, and display patience and understanding when working with other employees who struggle to master new technologies. Ability to work calmly and methodically under pressure and against tight deadlines. Ability to work within a team as well as independently; demonstrated. Ability to multitask, adapt to changes quickly, stay productive, and manage your time efficiently Preferred Qualifications, System Administrator (Cloud) Bachelor's degree preferred in computer science or a related field and/or Technical School or related experience and/or training or equivalent combination of education and experience. Microsoft certifications (MS-102, SC-300, or related). Experience with Microsoft Intune / Endpoint Manager. Artificial intelligence (AI) experience/administration NetApp (or equivalent shared storage) administration ListServ administration Mobile Device Management Disaster Recovery / Backup Experience Knowledge of CMMC Level 2 Compliance This position is contingent on the satisfactory completion of a background check; this position may require annual background checks. Don't meet every requirement? At NY Creates we are dedicated to building a welcoming team. If you are excited about working for NY Creates but your experience doesn't exactly align perfectly with the job description, we encourage you to apply anyway, you might still be a perfect fit for this or another role. Benefits Medical, Vision, and Dental Competitive Pay and PTO Flexible Heath Spending and Dependent Care Accounts Basic / Optional Life Insurance Post-Retirement Health Insurance Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service. Optional employee contributed retirement account Location: 257 Fuller Road, Albany, NY 12203 Salary Range: $85,000 - $110,000 Posted salary rates are determined upon experience and education Additional Information: NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required. For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations. Employment is with the Research Foundation for SUNY which is an Equal opportunity Employer including individuals with disabilities and protected veterans. In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at .

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