Disney Entertainment and ESPN Product & Technology
New York, New York
Role Location: This is an on-site role requiring 4 days in-person at designated office location. Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity. The individual in this position will join the Data Stores team in an exciting and fast-paced environment where they will help build and maintain highly available relational database systems operating across multiple cloud and on-premise environments. These databases support many of the systems powering DEEP&T's digital media supply chain and consumer facing products. Job Summary: Join DEEP&T as a Senior Reliability Engineer, where you will analyze, design, program, debug, and modify software enhancements and new products for use in local, networked, cloud-based, or Internet-related computer programs. This role delivers large or highly complex software programs and systems that are critical to the organization's technology platforms and commercial applications. By leveraging in-depth knowledge of current programming languages and technologies, the Senior Reliability Engineer will write code, complete programming tasks, and perform testing and debugging of applications. The individual will interact with users to define system requirements and necessary modifications, conceive and implement software components, fixes, enhancements, and new systems. Their work directly impacts the organization by driving improvements in product quality, operational efficiency, and technical innovation, influencing future projects and technical direction We're looking for an individual who can apply software engineering principles to database engineering and administration to build processes and automation to help deliver infrastructure faster, safer, more consistently, and with the right level of observability required to operate at scale. Responsibilities and Duties of the Role: Responsible for building, deploying, and ensuring all DEEP&T database infrastructure is available 24/7/365. Leverage software development and automation to design, modernize, and deliver database infrastructure. Participates in setting the architectural direction for database platforms and projects. Manage multiple competing priorities in a fast-paced, deadline-oriented environment. Analyze, design, and deploy fault-tolerant, distributed, and highly available database infrastructure. Proactively plan and implement infrastructure changes through capacity forecasting, software release cycles, and right sizing. Provide database expertise through performance tuning, troubleshooting and administration. Develop, enhance, and adhere to engineering and administration standards. Develop automation and tooling to increase operational efficiency while ensuring system reliability and security. Build infrastructure and systems for scalability, resiliency, availability, and recovery though infrastructure as code and configuration management. Provide relevant insights of data store infrastructure through metrics, monitoring, and alerting. Maintain thorough and well-written documentation. Participate in live event support and on-call rotation. May provide oversight and direction to junior team members. Builds relationships with engineering teams and leads. Required Education, Experience/Skills/Training: Basic Experience Bachelor's degree, preferably in computer science, Engineering, or related field (or equivalent experience). 5+ years of related work experience with Microsoft SQL Server, Amazon RDS for SQL Server, Azure SQL, and Azure SQL MI. Fundamental understanding of Microsoft SQL Server database internals. Experience working in Agile software development. Experience with source control management tools (Git, GitLab, GitHub). Intermediate to advanced level of expertise in one or more programming languages such as Python, Java, or Go. General understanding and experience with Windows operating system, network, and containers. Excellent verbal and written communication skills. Experience designing and deploying fault-tolerant, distributed, and highly available database infrastructure. Experience in database availability monitoring and status reporting using native monitoring tools. Well-versed in SQL Server backup, restore, and recovery strategies. Experience keeping a large environment compliant by deploying SQL Server patches and upgrades. Experience with disaster recovery planning and implementation. Carries out assignments with little coaching or guidance from others. Preferred Experience Experience operating within a database reliability engineering (DRE) and/or systems reliability engineering (SRE) role. Experience running, deploying, and maintaining production systems in Azure and Amazon Web Services. Experience with infrastructure as code (Terraform, CloudFormation). Experience building a proper path to production leveraging multiple lifecycles, testing, integration, and CI/CD pipelines. Experience with the configuration and implementation of SQL Server Always On availability groups. Experience with configuration management (Ansible, Chef). Comfortable collaborating with cross-functional teams providing guidance in SQL Server best practices. Experience with proactively identifying problems/areas of improvement and designing creative solutions to successfully remediate issues. The hiring range for this position in Bristol, CT is $141,900 to $190,300 and in New York is 148,700 to $199,400$ per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Role Location: This is an on-site role requiring 4 days in-person at designated office location. Disney Entertainment and ESPN Product & Technology Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity. The individual in this position will join the Data Stores team in an exciting and fast-paced environment where they will help build and maintain highly available relational database systems operating across multiple cloud and on-premise environments. These databases support many of the systems powering DEEP&T's digital media supply chain and consumer facing products. Job Summary: Join DEEP&T as a Senior Reliability Engineer, where you will analyze, design, program, debug, and modify software enhancements and new products for use in local, networked, cloud-based, or Internet-related computer programs. This role delivers large or highly complex software programs and systems that are critical to the organization's technology platforms and commercial applications. By leveraging in-depth knowledge of current programming languages and technologies, the Senior Reliability Engineer will write code, complete programming tasks, and perform testing and debugging of applications. The individual will interact with users to define system requirements and necessary modifications, conceive and implement software components, fixes, enhancements, and new systems. Their work directly impacts the organization by driving improvements in product quality, operational efficiency, and technical innovation, influencing future projects and technical direction We're looking for an individual who can apply software engineering principles to database engineering and administration to build processes and automation to help deliver infrastructure faster, safer, more consistently, and with the right level of observability required to operate at scale. Responsibilities and Duties of the Role: Responsible for building, deploying, and ensuring all DEEP&T database infrastructure is available 24/7/365. Leverage software development and automation to design, modernize, and deliver database infrastructure. Participates in setting the architectural direction for database platforms and projects. Manage multiple competing priorities in a fast-paced, deadline-oriented environment. Analyze, design, and deploy fault-tolerant, distributed, and highly available database infrastructure. Proactively plan and implement infrastructure changes through capacity forecasting, software release cycles, and right sizing. Provide database expertise through performance tuning, troubleshooting and administration. Develop, enhance, and adhere to engineering and administration standards. Develop automation and tooling to increase operational efficiency while ensuring system reliability and security. Build infrastructure and systems for scalability, resiliency, availability, and recovery though infrastructure as code and configuration management. Provide relevant insights of data store infrastructure through metrics, monitoring, and alerting. Maintain thorough and well-written documentation. Participate in live event support and on-call rotation. May provide oversight and direction to junior team members. Builds relationships with engineering teams and leads. Required Education, Experience/Skills/Training: Basic Experience Bachelor's degree, preferably in computer science, Engineering, or related field (or equivalent experience). 5+ years of related work experience with Microsoft SQL Server, Amazon RDS for SQL Server, Azure SQL, and Azure SQL MI. Fundamental understanding of Microsoft SQL Server database internals. Experience working in Agile software development. Experience with source control management tools (Git, GitLab, GitHub). Intermediate to advanced level of expertise in one or more programming languages such as Python, Java, or Go. General understanding and experience with Windows operating system, network, and containers. Excellent verbal and written communication skills. Experience designing and deploying fault-tolerant, distributed, and highly available database infrastructure. Experience in database availability monitoring and status reporting using native monitoring tools. Well-versed in SQL Server backup, restore, and recovery strategies. Experience keeping a large environment compliant by deploying SQL Server patches and upgrades. Experience with disaster recovery planning and implementation. Carries out assignments with little coaching or guidance from others. Preferred Experience Experience operating within a database reliability engineering (DRE) and/or systems reliability engineering (SRE) role. Experience running, deploying, and maintaining production systems in Azure and Amazon Web Services. Experience with infrastructure as code (Terraform, CloudFormation). Experience building a proper path to production leveraging multiple lifecycles, testing, integration, and CI/CD pipelines. Experience with the configuration and implementation of SQL Server Always On availability groups. Experience with configuration management (Ansible, Chef). Comfortable collaborating with cross-functional teams providing guidance in SQL Server best practices. Experience with proactively identifying problems/areas of improvement and designing creative solutions to successfully remediate issues. The hiring range for this position in Bristol, CT is $141,900 to $190,300 and in New York is 148,700 to $199,400$ per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Experiences
Orlando, Florida
At Disney, we're storytellers. We make the impossible possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. Sr. Manager, Site Reliability Engineer provides strategic leadership across multiple SRE teams and their managers, ensuring alignment with organizational priorities and functional objectives while remaining accountable for performance and results related to observability, automation, and operational excellence across commerce platforms. Develops and executes departmental business, production, and organizational plans, allocating resources to achieve strategic goals. Leverages deep expertise in SRE principles to integrate reliability practices across engineering, security, and business functions, driving resilience and innovation. Influences senior internal and external stakeholders to secure funding, shape technology strategy, and champion reliability best practices. This role sits within the Commerce Site Reliability Engineering organization in Technology & Digital for Disney Experiences. It works closely with leaders across Commerce and Consumer Products to ensure reliability, scalability, and security for critical systems, powering magical Guest experiences. This role will report to the Director of Site Reliability Engineering. What You'll Do Lead & Inspire: Provide strategic leadership for multiple SRE teams, fostering a culture of reliability, automation, and continuous improvement. Drive Operational Excellence: Oversee design and delivery of highly scalable, fault-tolerant systems across cloud (AWS, GCP, Azure) and on-prem environments. Champion Observability: Implement advanced telemetry and monitoring practices, leveraging AI/ML for predictive insights and proactive reliability improvements. Modernize Infrastructure: Guide teams in automating infrastructure and CI/CD pipelines using tools such as Terraform, Ansible, Harness, GitLab, and Kubernetes. Strategic Planning: Develop and execute departmental plans aligned with functional business objectives, ensuring resource optimization and financial integrity. Innovation & Integration: Evaluate emerging technologies and industry trends to inform strategic decisions and maintain competitive advantage. People Leadership: Mentor and develop leaders, set clear OKRs, and promote a diverse and inclusive culture that encourages innovation and belonging. Required Qualifications & Skills: 10+ years of progressive experience in Site Reliability Engineering, Systems Engineering, or related fields, including 4+ years in leadership roles managing multiple teams. Proven ability to implement observability and reliability principles across complex, distributed systems. Expertise in cloud platforms (AWS, GCP, Azure), container orchestration (Kubernetes), and infrastructure-as-code tools (Terraform, CloudFormation). Strong background in CI/CD, automation, and modern DevOps practices. Exceptional communication and leadership skills, with experience influencing senior stakeholders and driving cross-functional initiatives. Comprehensive understanding of how SRE integrates with software development, security, and business operations. Preferred Qualifications Experience in large-scale enterprise environments and familiarity with FAANG-level engineering standards. Knowledge of serverless architectures and advanced container strategies. Demonstrated success in managing organizational transformation and scaling engineering teams. Required Education Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Advanced degree preferred. The hiring range for this position in Orlando, Florida is $175,000-$215,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
At Disney, we're storytellers. We make the impossible possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. Sr. Manager, Site Reliability Engineer provides strategic leadership across multiple SRE teams and their managers, ensuring alignment with organizational priorities and functional objectives while remaining accountable for performance and results related to observability, automation, and operational excellence across commerce platforms. Develops and executes departmental business, production, and organizational plans, allocating resources to achieve strategic goals. Leverages deep expertise in SRE principles to integrate reliability practices across engineering, security, and business functions, driving resilience and innovation. Influences senior internal and external stakeholders to secure funding, shape technology strategy, and champion reliability best practices. This role sits within the Commerce Site Reliability Engineering organization in Technology & Digital for Disney Experiences. It works closely with leaders across Commerce and Consumer Products to ensure reliability, scalability, and security for critical systems, powering magical Guest experiences. This role will report to the Director of Site Reliability Engineering. What You'll Do Lead & Inspire: Provide strategic leadership for multiple SRE teams, fostering a culture of reliability, automation, and continuous improvement. Drive Operational Excellence: Oversee design and delivery of highly scalable, fault-tolerant systems across cloud (AWS, GCP, Azure) and on-prem environments. Champion Observability: Implement advanced telemetry and monitoring practices, leveraging AI/ML for predictive insights and proactive reliability improvements. Modernize Infrastructure: Guide teams in automating infrastructure and CI/CD pipelines using tools such as Terraform, Ansible, Harness, GitLab, and Kubernetes. Strategic Planning: Develop and execute departmental plans aligned with functional business objectives, ensuring resource optimization and financial integrity. Innovation & Integration: Evaluate emerging technologies and industry trends to inform strategic decisions and maintain competitive advantage. People Leadership: Mentor and develop leaders, set clear OKRs, and promote a diverse and inclusive culture that encourages innovation and belonging. Required Qualifications & Skills: 10+ years of progressive experience in Site Reliability Engineering, Systems Engineering, or related fields, including 4+ years in leadership roles managing multiple teams. Proven ability to implement observability and reliability principles across complex, distributed systems. Expertise in cloud platforms (AWS, GCP, Azure), container orchestration (Kubernetes), and infrastructure-as-code tools (Terraform, CloudFormation). Strong background in CI/CD, automation, and modern DevOps practices. Exceptional communication and leadership skills, with experience influencing senior stakeholders and driving cross-functional initiatives. Comprehensive understanding of how SRE integrates with software development, security, and business operations. Preferred Qualifications Experience in large-scale enterprise environments and familiarity with FAANG-level engineering standards. Knowledge of serverless architectures and advanced container strategies. Demonstrated success in managing organizational transformation and scaling engineering teams. Required Education Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Advanced degree preferred. The hiring range for this position in Orlando, Florida is $175,000-$215,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.