12 jobs found

Innova Solutions is partnering with a client that is actively seeking to hire an experienced Product Owner - ServiceNow for an immediate opening. Title : Product Owner - ServiceNow Position Type: Full-time (Contract-W2) Duration: 6+ Months Location: Remote opportunity As a Product Owner - ServiceNow , you will: Own and manage the ServiceNow AVR product roadmap, vision, backlog, and delivery priorities. Define and prioritize features, enhancements, workflows, and integrations aligned with organizational security and compliance objectives. Lead the implementation, optimization, and governance of the ServiceNow Application Vulnerability Response (AVR) module. Collaborate with Application Security teams to streamline vulnerability intake, triage, assignment, remediation, and reporting processes. The ideal candidate will have: Strong experience as a Product Owner in ServiceNow environments Hands-on experience with ServiceNow SecOps - AVR (Application Vulnerability Response) Strong Application Security / Vulnerability Management background Experience with vulnerability tools such as Snyk, Veracode, Checkmarx, Qualys Knowledge of OWASP Top 10, CVEs, CVSS Experience with Agile methodologies (Scrum/SAFe) Strong stakeholder management and communication skills Preferred Skills: Experience with IVR (Infrastructure Vulnerability Response) Experience integrating AI tools into ServiceNow/AppSec workflows Knowledge of APIs, integrations, CMDB, and DevSecOps processes Qualified candidates should APPLY NOW for immediate consideration! This position is only open to applicants who can be engaged on a W-2 basis. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW. Thank you! Shubham Singh Email: PAY RANGE AND BENEFITS: Pay Range: Between $80- $85 per hour Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024 Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, ) One of the Largest IT Staffing Firms in the US - Ranked by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral. Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions . Thank You! Team Innova SolutionsPandologic. Category:Technology,

DTS is looking for IT Security Specialist for a long term contract with our direct client in Pontiac, MI Job Description: IT Security Specialist Under general direction, evaluates the adequacy and effectiveness of internal data controls, business and technical processes, and the performance of the organization's technology platforms to ensure the integrity of the organizations systems and data. Performs security and integrity reviews of the organization's data or IT systems. Must Have • Minimum 2 years hands on experience in at least one (1) of the following areas: o SOC Analyst o Threat hunting o Detection engineering o Network Security engineering • Experience in client facing environments including active correspondence via email, instant message, voice/video calls with screen sharing • Minimum 2 years experience in active troubleshooting of technical systems including creation of documentation • Strong desire to learn, grow, and stay connected to the changing threat landscape • Ability to discuss the fundamentals of information security in at least THREE (3) of the following areas: o Governance, Risk, and Compliance (GRC) o Cloud and hosted applications o Containerization o Application security o Network security and Zero Trust Architecture (ZTNA/NetSec) o Endpoint security and OS hardening o Security tooling and reporting automation (leveraging PowerShell/Python/Bash etc. to drive data into reports and dashboards) o Malware analysis/forensic system analysis o Incident response and remediation o Penetration testing of Apps, endpoints, or devices o Cyber Threat Intelligence (CTI) including automation of feeds and processing of incoming alerts/vulnerabilities o Vulnerability Management o Data Protection Nice to Have • ISACA CRISC cert • ISC2 SSCP cert • Hands-on experience with SOAR and other automations • Hands-on experience using common AI models for automation, reporting, or research • Familiar with various NIST frameworks such as CSF 2.0, 800-207, and 800-53 • Familiar with MITREATT&CK framework • Familiar with OWASP and web application penetration testing • Connections to the larger infosec community DTS offers an excellent compensation package. Contact: Ajay Bharbutta Team Lead Digital Technology Solutions

Our direct client is looking for a Microsoft Dynamics 365 Developer for a Hybrid Long term contract in Trenton, NJ. NOTE: 3 days a week ON-SITE 8-4:30 physically IN-Office in Trenton, NJ. (2 days remote work). Government position; remote work days is limited to 2 and is non-negotiable. JOB DESCRIPTION: - Experience implementing Microsoft Dynamics 365 CRM-based business solutions. This position is responsible for the provisioning, development and maintenance of Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM Best Practices, entities/tables, workflows, configurations, business process flows, portals, custom development, integration development, Reporting, Dashboards, Web Resources, CRM Solutions File Management, and developing custom applications using the xRM framework. - The person should be an expert at Dynamics 365 CRM configurations and only utilize custom code when absolutely required. Strong background in the planning, designing, installing, configuring, and customizing of relational data modeling of Dynamics CRM solutions that are innovative, while observing best practices in regards to supported extensions of the platform. - Work with business users to help them improve their processes and systems. Assess processes, determine requirements and deliver recommendations, design documentation and reports. Engage with business users to understand how changes to process, services and software can improve efficiencies and add value. Conduct research and analysis in order to come up with solutions to business problems and help to introduce these recommendations. Must articulate those ideas but also balance them against what's technologically feasible and functionally reasonable. EXPERIENCE: - Ability to communicate effectively in both spoken and written English. Developer: - 2+ years of experience with Microsoft Dynamics 365 configuration and custom code. - 5+ years of experience with Microsoft Dynamics CRM as a developer. - Significant knowledge of Dynamics 2016/365 CRM, and the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions, including SharePoint. - Experience in customizations utilizing custom code in C#.NET, JavaScript, HTML and SQL Server, including XrmToolBox, plug-ins, ribbon workbench, scripting and form creation. - Experience with the CRM API, web services REST/ODATA and SOAP endpoints. - Experience in creating and registering add-ins with custom C# code. - The ability to convey knowledge to both developers and business users to balance the use of native (OOB) features and the appropriate use of custom development. - Understanding of the Dynamics 2016/365 CRM data model and at least 3 years designing, creating, customizing and configuring Dynamics 2016/365 CRM solutions, including innovative module solutions using both core CRM capabilities as well as custom xRM solutions. - Extensive experience setting up and configuring Dynamics 2016/365 CRM with O365 - Experience with Dynamics 365 Field Operations modules. - Expertise in Business Process Flows (BPFs), out-of-the box workflows and custom workflows, forms, views and reports. - Knowledge of and ability to configure business units, security groups, teams, roles and web roles. - SSRS development for custom reporting. - Troubleshoot Dynamics CRM errors and performance related issues. - Creating and maintaining task, knowledge transfer and FAQ documentation. Analyst: - Works with other technical and project groups to ensure that software application requirements are identified at an early stage, ensuring that new build requirements or expansions are captured, and plans produced for any upgrades/expansions and new build. - Must maintain requirements, change requests and track gaps between software and business requirements specifications. - Maintain the documentation, processes, guidelines, and procedures of the project management methodology including infrastructure procedures and protocols for the smooth operation of the day-to-day business. - Prepares project documentation as required, champion the production of business cases for software development or migration. - Partners with business, clinical, quality and utilization teams to complete project management activities to ensure successful completion of project needs. - Review current system data structure, and model new data structure based on current operational requirements. - Evaluate and map existing data structure fields for legacy data migration. - Create test cases and report on outcomes. RELEVANT WORK EXPERIENCE: - 6 to 8+ yrs. EDUCATION: - 4 year+ degree preferred SKILLS MATRIX: - Prior experience with Microsoft Dynamics 365 Custom Development (must have: XrmToolBox, scripting, plug-ins, ribbon workbench) Required - Experience with at least two different Microsoft Dynamics 365 Modules (i.e. Customer Service, Field Service, Marketing and Out of the box features) - Required - Prior experience w/Dynamics 365 out of the box Configuration(tables, forms, lists, workflows, business process flows, web resources, users, security)- Required - Extensive programming experience in C# .NET (custom code development) - Required - Prior functional experience packaging Dynamics 365 solutions and deploying them to higher instances (QA, UAT, Prod) - Required - Dynamics 365 Portal Design and Development (Power Apps Portals) - Required - HTML and JavaScript development - Required - Prior hands on experience using custom code to create and consume Web API/Web Services - Required - Experience with CRM API - Required - Prior experience working with SQL Server 2016 and above (includes stored procedures and queries) - Required - Prior experience with SSRS custom development - Required - SharePoint Online integration of Dynamics 365 - Required - Prior experience meeting with Project Stakeholders, SMEs and Business Users to gather and document as-is and to-be processes and requirements - Required - Prior experience creating and maintaining System Development Life Cycle (SDLC) documentation - Required - Prior experience translating business requirements into functional and technical design documentation - Required - Excellent written and verbal communication skills - Required - Hands on experience with Jira or Azure Dev Ops (ADO) or equivalent tools - Strong plus to have Question 1: Where is the candidate geographically located currently? Question 2: If relocation is needed, will the candidate relocate before start of the project (N/A or Yes are only acceptable answers)? Question 3: Does candidate agree that this position is 3 days a week ON-SITE 8-4:30 physically IN-Office in Trenton, NJ. (2 days remote work) ? Question 4: This position requires that candidates interview IN-PERSON - no requests for remote webcam interviews will be accommodated. Are you fine with this? Location: Hybrid in Trenton, NJ. Type: Long term contract Please send resume to "jobs at etechnovision dot com" with B3439B in Subject for immediate consideration.

Summary: Duration: Not specified Work Mode: Not specified Responsibilities: Partner with multiple management teams to ensure appropriate integration of functions to meet goals. Identify and define necessary system enhancements to deploy new products and process improvements. Resolve high impact problems/projects through in-depth evaluation of complex business and system processes. Provide expertise in applications programming and ensure application design adheres to the overall architecture blueprint. Utilize advanced knowledge of system flow to develop standards for coding, testing, debugging, and implementation. Develop comprehensive knowledge of how business areas such as architecture and infrastructure integrate to accomplish business goals. Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions. Serve as an advisor or coach to mid-level developers and analysts, allocating work as necessary. Appropriately assess risk when business decisions are made, demonstrating consideration for the company's reputation and safeguarding its clients and assets by driving compliance with applicable laws, rules, and regulations. Requirements: 3-5 years of relevant experience in Apps Development or systems analysis role. Experience in system analysis and programming of software applications. Experience in implementing successful projects. Experience in Agile Software methodology using JIRA. Relevant experience in preparing Software design artifacts including Architecture, flowcharts, and Sequence diagrams. 3-5 years of expertise in application design and development using technologies such as JavaScript, HTML, CSS, Angular, Webpack, etc. Source control management using GitHub. Relevant knowledge with testing frameworks. Experience in performance tuning of applications and analyzing issues using tools like JProfiler/AppDynamics. Experience in performing effective code and design reviews. Demonstrated leadership and project management skills. Consistently demonstrates clear and concise written and verbal communication. Preferred Skills: Experience with React. Experience with AI tools such as Copilot. Education: Bachelors degree/University degree or equivalent experience.

Job Title: Systems Analyst Lead Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 292733 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. About the School/Department at Georgia Institute of Technology The College of Lifetime Learning is unique in its dual mission to assist individuals in preparing and adapting throughout their lives and cultivate future leaders in lifetime learning who will make a positive impact on education, communities, and business. Launched on September 5, 2024, the College comprises three core units the Center for 21st Century Universities (C21U), the Center for Education Integrating Science, Mathematics, and Computing (CEISMC), and Georgia Tech Professional Education (GTPE.) We are also at the Georgia Tech Savannah campus, where programs are designed to help Georgia's coastal region grow and excel. The College will grant undergraduate and graduate degrees and offer non-credit credentials. The academic programs will integrate research findings from those engaged in the College s work. These programs will be at the intersection of: technology and its application to enhance, improve, and make learning accessible; learning sciences as we incorporate how people relate to and utilize technology; and business/policy models that interrogate and expand formal education structures. We are committed to using education, research, and services to address education and learning access challenges. To transform the learning ecosystem, we seek to study the learning process throughout a person's lifetime as it is impacted by technology, economics, policy, geography, and the rapidly changing workforce. The College of Lifetime Learning strives to enable quality education that is accessible, affordable, transformational, and achievable for learners at all stages of life. Location Atlanta, GA Job Summary Systems Analysts are responsible for evaluating and improving the institution's information systems to meet the needs of users and enhance operational efficiency. This role involves gathering requirements, analyzing processes, and collaborating with stakeholders to implement effective technological solutions. Responsibilities Job Duty 1 - Gather and analyze requirements from stakeholders to understand their needs and identify opportunities for improving information systems within the institution. Job Duty 2 - Evaluate existing systems and processes, documenting findings and providing recommendations for enhancements to increase efficiency and effectiveness. Job Duty 3 - Conduct testing and validation of new systems or updates to ensure they meet specified requirements and function as intended. Job Duty 4 - Provide training and support to end-users on new systems and processes, facilitating a smooth transition and promoting user adoption. Job Duty 5 - Develop and maintain documentation related to system specifications, processes, and user guides to ensure clarity and accessibility for stakeholders. Job Duty 6 - Monitor system performance and user feedback, identifying areas for improvement and working with teams to implement necessary changes. Job Duty 7 - Stay informed about industry trends and emerging technologies, evaluating their potential impact and relevance to the institution's needs. Job Duty 8 - Collaborate with technical teams to design and implement new systems or modifications, ensuring alignment with user requirements and institutional goals. Job Duty 9 - Collaborate with project managers and other team members to ensure that technology initiatives are completed on time and within budget. Job Duty 10 - Perform other job-related duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in a related discipline or equivalent combination of education and experience. Required Experience Six or more years of relevant experience. Preferred Qualifications Additional Preferred Qualifications Technical leadership skills Preferred Educational Qualifications Master's Degree in a related discipline or equivalent. Preferred Qualifications Additional Preferred Qualifications Technical leadership skills Master's Degree in a related discipline or equivalent Hands-On Experience Using no-code/low-code tools (like Power Automate, Zapier, and Mulesoft) to automate enterprise workflows Scripting for advanced data operations (e.g., complex extraction, transformation, and automation) using PowerShell or Python Leading requirements sessions with real-time visual modeling and diagramming. Enhancing platform-level applications through strategic reconfiguration, scripting, and performance tuning (e.g., M365 tenant applications SharePoint/Teams/Bookings, EMS, Tableau, Lucidlink, MediaValet, ClickUp, Intune, ) Integrating cloud hosted applications and storage solutions (Azure, AWS) Hands-On Process & Methodologies Security awareness: Identity & access management, data governance Modeling techniques: Architecture, business process, data flow, UML, BPMN, RAD Software Development Lifecycle: Agile, CI/CD, DevOps Service Delivery frameworks: ITSM, ITIL Project management methodologies: PMP Technical Proficiencies Microsoft Power Automate, PowerApps Microsoft SharePoint/Teams (modern sites, tenant-level admin) PowerShell, Python, Javascript HTML, CSS, JSON Restful APIs Durable/Soft Skills Strong visual communication and modeling skills Highly-structured, process-oriented work habits Continuous improvement mindset Skilled presenter with experience in group training and executive briefings Experience working in university or higher education environments Proposed Salary Salary range: $90,979 (Min) - $132,784(Max) Knowledge, Skills, & Abilities SKILLS This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . click apply for full job details

Job Title: Business Analyst Senior Location: Atlanta, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293895 About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan . These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Department Information The Georgia Tech Professional Education (GTPE) Academic Program department's portfolio consists of 16+ diverse academic programs, supported by a team of 25+ staff members, serving a population of more than 8,000+ students. The Business Analyst role conducts discovery for, defines requirements, prioritizes, and routes development work to the appropriate technical support teams on behalf of Academic Programs (AP.) Technical support teams include the Salesforce CRM Services team, Digital Strategy team, Accenture consulting partners, and the Office of Graduate Education Slate team. The BA may also handle some tasks independently using declarative (no- or low-code) tools. Following development, the BA manages UAT, as well as adoption and enablement hand off back to the functional users. Functional users include a diverse group, ranging from department leadership, program managers, advisors, students, digital communications specialists, events managers, and more. Technical systems and tools frequently utilized by the AP BA include: Salesforce CRM, Marketing Cloud, Slate, ClickUp, ITBM, Copado, Azure, Miro, Microsoft 365 suite Knowledge and understanding of the following tools and systems would also be beneficial: Ellucian Banner, Drupal, Litmus, Formstack, Qualtrics, Zoom AP s primary use for Salesforce CRM relates to student support and engagement. This includes case management, events management, and segmented email communication through Marketing Cloud. Additionally, over the past 4 years there has been rapid development and release of numerous custom solutions that include custom apps, expanding integrations, various flows, extensive reports and dashboards, and an experience cloud site that supports student success. AP is currently pursuing development of a Knowledge base and adoption of Einstein AI (Agentforce) features. This is an opportunity to dive into the deep end on what is possible with Salesforce in the Higher Ed environment and serve as a vital member of a dynamic team. Job Summary Provide liaison services between functional user and technical systems groups in the development or modification of typically complex information systems. Lead in definition of user business requirements and assure they are appropriately addressed in application implementation. Redefine business processes to maximize application usage as required. This position will interact on a consistent basis with: assigned user group management and staff, technical project management and staff. This position typically will advise and counsel: assigned user group management and staff, technical project management and staff. This position will supervise: NA (may provide work guidance). Responsibilities Job Duty 1 - Document and analyze more complex user business processes and requirements; identify solutions including modification of business process Job Duty 2 - Develop specifications and test plans associated with system development or modification Job Duty 3 - Advise and support technical group in systems development Job Duty 4 - Lead testing of new or modified systems Job Duty 5 - Provide communications link between user and technical group Job Duty 6 - Prepare reports and other documentation related to system assignments Job Duty 7 - Provide ongoing user support including troubleshooting and resolution of more complex system issues Job Duty 8 - Perform other duties as assigned Required Qualifications Educational Requirements Bachelor's Degree in Accounting, Business or IT related field or equivalent combination of education and experience Required Experience Eight to ten years of job related experience Preferred Qualifications Preferred Certifications Salesforce Certified Business Analyst Salesforce Platform App Builder Salesforce Marketing Cloud Email Specialist Salesforce Certified Administrator Demonstrated Salesforce Trailhead knowledge/ranking Preferred Skills Requirements Analysis: Strong skills in needs analysis and eliciting requirements from both technical and non-technical teams. If you can cut through conflicting requirements and prioritize what is needed, this is the job for you! Problem-Solving: Exceptional problem-solving skills with a strong comfort level working in Salesforce. While you don't need to know all the answers, you must have the curiosity to find them. Project Management: Experience with project management tasks, including requirements writing and review, flow and process diagramming, and wireframing. Salesforce Technical Knowledge: Understanding of Salesforce skills, including AppExchange, data management, reports and dashboards, and Marketing Cloud or other similar CRM systems. Knowledge, Skills, & Abilities SKILLS This job requires an advanced knowledge of various documentation processes, business system architecture and associated technologies; advanced skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s); skills in functional leadership and cross communication between functional user and technical groups; ability to manage work on multiple projects with competing priorities; strong verbal, written and interpersonal skills with the ability to tailor communication to different audiences; effective analytical and presentation skills; excellent organizational, time management skills, and professionalism; self-motivated and able to work independently. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students . click apply for full job details

Category:: Professional Subscribe:: Department:: Information Technology Services Locations:: Binghamton, NY Posted:: Oct 21, 2025 Closes:: Open Until Filled Type:: Full-time Ref. No.:: 05095 Position ID:: 193952 About Binghamton University: Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive. Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success. Binghamton merges rigorous academics, distinguished faculty who value cutting-edge, and community-engaged research, teaching and service, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service. We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities. Job Description: Budget Title: Lead Programmer/Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology Services is seeking an experienced, energetic, engaging, and collaborative individual to join our Technical Support team that provides hardware, software, and peripheral support to the Binghamton University community. This individual will work closely with the Department of Mathematics and Statistics and serve as their primary Technical Support Analyst. The Technical Support Analyst must be able to work independently of direct supervision with a diverse, cross-functional group of professionals, faculty, and students to support all in the pursuit of academic excellence within a premier University environment. The Technical Support Analyst reports to the Main Campus Technical Support Manager and collaborates closely with Technology Support Services, other ITS teams, campus staff, and external vendors. The Technical Support Analyst will: Provide hardware and software support for university-owned devices (computers, mobile devices, copiers, monitors, and printers) including installation, configuration, upgrading, troubleshooting, and repair. Diagnose and resolve basic and complex problems; perform triage and escalate unresolved problems to groups within ITS when appropriate. Transfer data, map network drives, assist with faculty and staff email accounts and install new computers and applications. Assist with basic web server support. Research, recommend, and implement hardware and software purchases and configurations to meet user needs and to help ensure compatibility with university systems and architecture. Use the ITSM system (TeamDynamix) to thoroughly document incidents and resolutions. Use desktop management tools to streamline support and device management. Maintain fluency in new technologies that are used at Binghamton University. Provide flexible, patient, and creative solutions to issues as they arise. Competence, timeliness, quality, and excellence are characteristics the individual must provide. Must be able to maintain data confidentiality and compliance with regulatory requirements (FERPA, HIPAA, etc.) Work schedule will fluctuate based on the academic calendar. Requirements: Associate's degree (or higher) Minimum of two years' work experience in technical support or instructional technology support Experience installing and supporting current and legacy versions of Windows and macOS Experience in troubleshooting and installing computer hardware Effective oral and written communication skills, with the ability to explain technical issues to both technical and non-technical audiences. Ability to travel to offices and perform physical tasks such as lifting up to 30 pounds, reaching, bending, kneeling, crawling, or working in small spaces Ability to work effectively with a diverse community of faculty, staff, and students Preferred: Bachelor's degree Four or more years of experience collaborating across multiple teams and departments in a large organization Apple, Dell, Microsoft, or Linux Certifications Experience supporting smartphones and tablets including installing/configuring apps and troubleshooting connectivity issues Experience with basic linux server maintenance including user/permissions management, routine updates, and security patching Experience maintaining web services including basic htm Familiarity with higher education or research environments. Experience with Desktop Management products (e.g., JAMF, SCCM Experience with ITSM tools such as TeamDynamix Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that Binghamton University is not an E-Verify employer. Additional Information: Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials. Binghamton University is a tobacco-free campus. Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at Payroll information can be found on our website Cover letters may be addressed "To the Search Committee." Postings active on the website, accept applications until closure. For information on the Dual Career Program, please visit: Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. 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Perficient is a global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose. Perficient currently has a career opportunity for a strong Senior Business Analyst in our Atlanta, GA, office location or in another Perficient office location. As a Senior BA, you will be part of Perficient's Product development practice leading initiatives for larger multi-technology systems for critical, high-profile customers. Our Product Development team drives innovation by building digital solutions through a full end-to-end development process. Utilizing modern platforms like Azure, AWS, and Google Cloud Platform, we create customer-focused products, internal workflow tools, and mobile apps that elevate business operations across industries. With a clear focus on results and growth, our team is committed to doubling our global presence while delivering meaningful outcomes for renowned clients. We also embed AI into our solutions to enable smarter features, automate complex workflows, and deliver intuitive, data-driven user experiences. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. RESPONSIBILITIES Understand and align business goals with technology solutions. Conduct high-level analysis to identify opportunities for innovation or improvement. Contribute to business cases and ROI assessments. Engage with senior stakeholders across departments. Facilitate workshops, interviews, and meetings to gather insights. Lead the elicitation and documentation of complex business requirements. Translate business needs into functional and non-functional specs. Ensure traceability from requirements to delivery. QUALIFICATIONS 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience. Minimum 2 years consulting industry experience working with external clients. Experience working in an Agile environment. Understanding of iterative development methodologies. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution. Familiarity with AI-enhanced platforms is a plus. A solid understanding of AI capabilities and limitations including ethical considerations is expected. Strong knowledge and understanding of current technologies and complex enterprise level applications. Knowledge of current technologies, application software development. Skilled ability to obtain, understand and respond strategically to client needs. Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously. Strong analytical, problem solving and conflict resolution skills. Energetic, motivated, service-oriented, and be able to multitask. Preferred skills and education: Degree in Computer Science or Engineering Strong understanding of complex Internet based enterprise level applications. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Applications will be accepted until the position is filled or the posting is removed. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $57,798 to $109,700. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview. ABOUT US Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose.

Job Title: Lead Business Analyst (Standard III) Experience: 12+ Years Location: Washington, DC / Michigan / North Carolina / Ohio / Virginia Employment Type: Contract / Full-Time Job Summary We are seeking an experienced Lead Business Analyst to support the implementation, scaling, and governance of the World Bank Group's Business-Led IT (BLIT) initiative. This role focuses on operationalizing the BLIT operating model, managing intake governance, enabling business-led technical solutions, and ensuring alignment with enterprise architecture, security, and delivery standards. Key Responsibilities Implement and operationalize the 8-Step BLIT Operating Model across Business, Lines of Business (LoB), Enterprise Architecture (EA), OIS, and Shared Services. Facilitate the intake, evaluation, and triage of BLIT requests, including Innovation Sandbox, Self-Service, and Purpose-Built pathways. Coordinate collaboration across business units, EA, OIS, product teams, and platform stakeholders. Support governance workflows including EARB approvals, security reviews, procurement, and tool onboarding. Develop and maintain BLIT documentation such as user guides, workflows, RACI matrices, standards, and knowledge materials. Conduct stakeholder interviews and document findings, risks, challenges, and improvement recommendations. Manage operational knowledge assets within Confluence. Assist with the evaluation and enablement of low-code/no-code tools such as Replit, Lovable, PowerApps, and ServiceNow App Engine. Support vendor coordination, enterprise architecture assessments, security compliance, and POC demonstrations. Ensure alignment with DevSecOps, CI/CD pipelines, enterprise engineering standards, Agile, and SAFe practices. Participate in Agile ceremonies to support delivery readiness. Track pilot progress, delivery milestones, and performance reporting for leadership. Support change management communications and BLIT Community of Practice activities. Required Qualifications Master's degree in Engineering or equivalent professional experience. 12+ years of professional experience including leading full-stack development or enterprise solution delivery teams. SAFe Agilist Certification (Mandatory) PMP Certification (Mandatory) Strong hands-on experience with GitLab/GitHub, Bitbucket, Jenkins, CI/CD, DevSecOps, and PowerBI analytics. Demonstrated experience supporting business-led IT initiatives, product management, or enterprise-level business analysis. Strong understanding of enterprise governance, security, architecture standards, and intake workflows. Experience with low-code/no-code platforms such as PowerApps, ServiceNow App Engine, Replit, Lovable. Excellent communication, documentation, facilitation, and stakeholder engagement skills. Ability to lead and manage multiple initiatives simultaneously within governance frameworks. Strong analytical, decision-making, and problem-solving skills. Preferred Skills Cloud Certification (AWS or Azure) Background working in large-scale enterprise environments Experience with SAFe-aligned delivery lifecycle and Agile transformation initiatives