About Glean Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50 industries and 1,000 employees in more than 25 countries, we're helping the world's largest organizations make every employee AI fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role Glean is seeking an Infrastructure Engineer to build and evolve the platform that powers a highly available, performant, secure and cost effective infrastructure across all clouds. You'll deliver complex components with elegant automation, robust uptime guarantees, autoscaling, and reliable alerting/monitoring for infrastructure that runs across multiple cloud providers. As part of the Platform team, you'll be responsible for critical pieces of Glean's infrastructure, working closely with several other teams to support their workloads. You Will Oversee the entirety of your greenfield features from inception to implementation, experimentation, launch and beyond Provide leadership and mentor more junior engineers Work with designers, product managers, data scientists, and other engineers to understand our problem space and create elegant solutions Write robust code that's efficient, easy to read, maintain and test About You Bachelor's degree (or equivalent) in Computer Science or related field 3 years of experience in a role working with AWS and/or GCP IaaS services eg. compute, object storage, iam, networking, vpc. Experience with Terraform, K8s (GKE/EKS), Data Pipelines (Beam/Flink/Kafka/PubSub/SQS), ML Pipelines, Object Storage (S3/GCS), Big Query, etc. is a plus. Experience managing large scale cloud infrastructure with IaC. Highly proficient with modern Unix/Linux operating systems/distributions Experience defining SLOs/SLIs and implementing monitoring, alerting, and runbooks. Adaptable. Goals can change fast. You anticipate and react quickly. Autonomous. You own what you work on. You move fast and get things done. Excellent communication. You will need to communicate complex ideas effectively to both technical and non technical audiences, and both verbally and in writing. Collaborative. You must work collaboratively in a cross functional team and with people at all levels in an organization. Location This role is hybrid (3 4 days a week in one of our SF Bay Area offices) Compensation & Benefits The standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Benefits We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time off policy, and the opportunity to contribute to your 401k plan to support your long term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipend to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. Diversity & Inclusion We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
04/03/2026
Full time
About Glean Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry's most advanced enterprise search has evolved into a full scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context aware responses for every employee. This foundation powers Glean's agentic capabilities - AI agents that automate real work across teams by accessing the industry's broadest range of data: enterprise and world, structured and unstructured, historical and real time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World's Most Innovative Companies (Top 10, 2025), by CNBC's Disruptor 50, Bloomberg's AI Startups to Watch (2026), Forbes AI 50, and Gartner's Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50 industries and 1,000 employees in more than 25 countries, we're helping the world's largest organizations make every employee AI fluent, and turning the superintelligent enterprise from concept into reality. If you're excited to shape how the world works, you'll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role Glean is seeking an Infrastructure Engineer to build and evolve the platform that powers a highly available, performant, secure and cost effective infrastructure across all clouds. You'll deliver complex components with elegant automation, robust uptime guarantees, autoscaling, and reliable alerting/monitoring for infrastructure that runs across multiple cloud providers. As part of the Platform team, you'll be responsible for critical pieces of Glean's infrastructure, working closely with several other teams to support their workloads. You Will Oversee the entirety of your greenfield features from inception to implementation, experimentation, launch and beyond Provide leadership and mentor more junior engineers Work with designers, product managers, data scientists, and other engineers to understand our problem space and create elegant solutions Write robust code that's efficient, easy to read, maintain and test About You Bachelor's degree (or equivalent) in Computer Science or related field 3 years of experience in a role working with AWS and/or GCP IaaS services eg. compute, object storage, iam, networking, vpc. Experience with Terraform, K8s (GKE/EKS), Data Pipelines (Beam/Flink/Kafka/PubSub/SQS), ML Pipelines, Object Storage (S3/GCS), Big Query, etc. is a plus. Experience managing large scale cloud infrastructure with IaC. Highly proficient with modern Unix/Linux operating systems/distributions Experience defining SLOs/SLIs and implementing monitoring, alerting, and runbooks. Adaptable. Goals can change fast. You anticipate and react quickly. Autonomous. You own what you work on. You move fast and get things done. Excellent communication. You will need to communicate complex ideas effectively to both technical and non technical audiences, and both verbally and in writing. Collaborative. You must work collaboratively in a cross functional team and with people at all levels in an organization. Location This role is hybrid (3 4 days a week in one of our SF Bay Area offices) Compensation & Benefits The standard base salary range for this position is $140,000 - $265,000 annually. Compensation offered will be determined by factors such as location, level, job related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Benefits We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time off policy, and the opportunity to contribute to your 401k plan to support your long term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipend to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. Diversity & Inclusion We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
04/02/2026
Full time
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
04/02/2026
Full time
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. () At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this role, you'll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You'll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You'll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You'll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You'll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams Partner closely with engineering and design on API design and developer experience Partner on platform strategy with our AI team to align REST API and MCP capabilities Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input Basic Qualifications 5+ years of product management experience in SaaS, enterprise software, or developer tools Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices Technical depth and communication skills to collaborate effectively with senior engineers Hands on experience working with third party APIs, designing RESTful APIs, and partnering on integration solution design Proven success in high velocity product teams delivering customer value through iteration and tight feedback loops Proficiency with analytics tools and a track record of data driven decision making Ability to communicate clearly with customers and internal stakeholders across product and go to market Strong customer empathy and a curiosity driven approach to learning their needs Ability to lead through influence and drive outcomes across teams Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand Preferred Qualifications Bachelor's degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering) Strong understanding of incident response and DevOps workflows Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts ()! Where we work PagerDuty operates a hybrid work model with offices () in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values () guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country specific offerings, on our benefits site (). Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. PagerDuty is Great Place to Work certified , a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind the scenes on our careers site () on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (). PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E Verify employment verification program.
04/02/2026
Full time
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. () At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. PagerDuty is seeking a Principal Product Manager - Developer Platform to join our diverse, customer-focused team in leading the industry's transformation to fully automated operations! Our vision: a world where AI-augmented software developers build and ship applications 10x faster, and those applications run reliably and autonomously in production. When the unexpected happens, AI agents and automated remediation will resolve most issues-so human teams can focus on innovation, not firefighting. In this role, you'll guide the evolution of our API and developer experience empowering internal teams, customers and partners to build integrations with PagerDuty. The ideal candidate will bridge the gap between understanding the burning problems of product development teams and API-first platform principles. You'll also work closely with our AI team to align our API and MCP platforms, access control, and monetization strategy. You'll also lead innovation of our platform with deeper integration of PagerDuty into the SDLC and specifically the developer experience. You'll engage with developers to understand how they want to use PagerDuty within the tools they use every day including IDPs (e.g. Backstage), IDEs, chat tools, project management systems, and more. You'll play a key technical product leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand 3rd-party platform elements (ServiceNow, Atlassian, Salesforce, etc.) and define integrations that are valuable, feasible, usable, and viable. Important note: While this role is posted as remote, candidates who are located near one of our hub locations (San Francisco, Atlanta, or Toronto) will be given preference. Key Responsibilities Work with product and UX design managers to deeply understand PagerDuty Operations Cloud functionality, integration needs and customer journeys Prioritize input and feedback from internal app development and professional services teams, and external customer and ISV partner teams Partner closely with engineering and design on API design and developer experience Partner on platform strategy with our AI team to align REST API and MCP capabilities Define API access control and monetization requirements and engage with admin, authentication, product analytics, monetization & entitlements teams to implement them Engage with leading developer tooling companies to develop strategic integrations that put the power of PagerDuty into the hands of developers where they work Partner with developer marketing on community engagement and the ecosystem partnerships team to evangelize our platform and gather developer input Basic Qualifications 5+ years of product management experience in SaaS, enterprise software, or developer tools Deep knowledge of integration architecture, patterns, and platforms; understanding of cross-application business processes and API best practices Technical depth and communication skills to collaborate effectively with senior engineers Hands on experience working with third party APIs, designing RESTful APIs, and partnering on integration solution design Proven success in high velocity product teams delivering customer value through iteration and tight feedback loops Proficiency with analytics tools and a track record of data driven decision making Ability to communicate clearly with customers and internal stakeholders across product and go to market Strong customer empathy and a curiosity driven approach to learning their needs Ability to lead through influence and drive outcomes across teams Excellent collaboration and communication skills; able to make complex, highly technical topics easy to understand Preferred Qualifications Bachelor's degree or higher in Engineering, Computer Science, a related technical field, or equivalent practical experience (e.g., software engineering) Strong understanding of incident response and DevOps workflows Ideally located near a PagerDuty office: Toronto (Canada), Atlanta, GA (USA), or San Francisco, CA (USA) Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts ()! Where we work PagerDuty operates a hybrid work model with offices () in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values () guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country specific offerings, on our benefits site (). Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two thirds of the Fortune 100, PagerDuty is essential for delivering always on digital experiences to modern businesses. PagerDuty is Great Place to Work certified , a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind the scenes on our careers site () on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (). PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E Verify employment verification program.
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
04/02/2026
Full time
We Are Accenture is recognized as a global leader in AI and cloud transformation, helping businesses across industries migrate, manage, and optimize their cloud environments. Through partnerships with leading cloud providers such as Nvidia, AWS, Microsoft Azure, and Google Cloud, Accenture offers end-to-end services that drive innovation and business agility. The Cloud Advisory Practice focuses on helping organizations define, plan, and implement innovative AI and cloud strategies that drive business value. Leveraging deep expertise across cloud platforms and technologies, this practice works collaboratively with clients to design scalable, secure, and resilient cloud environments. The practice offers guidance in key areas such as agentic AI infrastructure & hosting, modern cloud foundation, security and resiliency, full-stack FinOps, and cloud-native development approaches, ensuring that clients achieve agility, operational efficiency, and long-term growth. By aligning AI and cloud initiatives with business goals, the practice helps organizations realize the full potential of cloud innovation while navigating industry-specific challenges and regulations. The Work As an Omni Cloud Strategy and Advisory Manager, you will guide organizations through complex cloud transformations. With a proven track record in both stakeholder relationship management and cloud strategy definition, you will ensure that cloud strategies are aligned with broader business goals. You will lead cloud projects, from strategy development to execution, ensuring that solutions meet security, scalability, and financial targets, while working effectively in uncertain, dynamic environments. Key Areas of Expertise Agentic AI Infrastructure and Hosting Cloud Strategy, Cloud Advisory, Cloud Transformation, Cloud Optimization Cloud Solutions Design, Applications Cloud Architecture, Application Integration IT Infrastructure, Datacenters, Network, Edge IT Operating Model, FinOps IaaS, SaaS, PaaS AWS, Microsoft Azure, Google Cloud, OCI, ServiceNow IT Security and Compliance Project and Program Management Data & AI, Snowflake, Fabric, Databricks Cloud Automation, DevSecOps Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need Certification in at least one major cloud provider (Azure, OCI, Google, AWS) Minimum of 5 years of experience creating and operating infrastructure teams of 8-10 members each and driving Cloud transformation programs with a strong perspective on cloud-based modernizations, including Lift & Shift, re-platforming and re-architecture Minimum of 5 years of hands on experience in the creation of cloud or infrastructure architectures, operations or designs as well as implementation experience for cloud or infrastructure architectures Minimum of 3 years of experience working with an operations team and the associated tool sets such as ServiceNow Minimum of 3 years of experience evaluating applications for migration and determining the best method and target environments Minimum of 2 years in a consulting field selling to customers Bachelor's degree or equivalent (minimum 12 years work experience). (If Associate's Degree, must have minimum 6 years work experience) The ability to explain IaC to customers, including concepts such as: Pipelines Mutable vs Immutable infrastructure The difference between IaC, CI/CD, and DevSecOps Experience explaining complex technical concepts to an executive/non technical audience. Example: Explaining the benefits and draw backs of various cloud and infrastructure design choices to senior IT leadership (CIO or VP level) Deep knowledge of one or more industry areas (e.g. Hospitality, Banking, Aerospace, Retail, Supply Chain) An understanding of Infrastructure and Cloud outsourcing Strong Critical Thinking, Analytical and Problem Solving Skills Excellent Communication and Interpersonal Skills. You will be expected to communicate business value for all technical solutions all the way to the C Suite in some cases. Demonstrated leadership, comradery, and teamwork in a multi cultural professional setting Experience working in a technology environment in designing and implementing solutions that meet the business need within project timelines Have provided estimations, project plans and resource requirements for designed solutions Have led and guided technical leads, engineers and developers according to architecture and have conducted technical review Bonus points if you have Degree in Computer Science, Engineering, Physics, Math preferred Experience with major Firewall and Security tools An understanding of TCP/IP routing / switching Experience with at least one major RDBMS (Oracle, SQL Server, DB2, Postgres) or a Non Relational DBMS (Mongo DB, Couch, Neo4j, Dynamo, Cosmos) Industry specific experience (Financial Services, Health & Public Services, Resources, Products, Communications and Media Tech) Experience with Cloud Native, Containers and Serverless Architectures Strong understanding of Cloud Security, Cloud Managed Services frameworks, tools and solutions Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $293,800 Cleveland $87,400 to $235,000 Colorado $94,400 to $253,800 District of Columbia $100,500 to $270,300 Illinois $87,400 to $253,800 Maryland $94,400 to $253,800 Massachusetts $94,400 to $270,300 Minnesota $94,400 to $253,800 New York/New Jersey $87,400 to $293,800 Washington $100,500 to $270,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affiantive Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information . click apply for full job details
Join to apply for the Mid Level ESG Solutions Architect role at Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for the Mid Level ESG Solutions Architect role at Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Conservice is a company that focuses on customer experience, and they are seeking an ESG Solutions Architect to lead a team of data specialists and analysts. The role involves managing the team, ensuring data quality, and collaborating with various departments to enhance operational efficiency and project success. Responsibilities: • Manages a team of data specialists and analysts - must supervise, train, and relay best methods for data analysis, diagnosis, QA, and error resolution. • Provides regular performance feedback, fosters collaboration, and promotes professional growth among team members. • Consults on the data onboarding strategy for new accounts to ensure project success and timely delivery, which will be implemented by the analyst. • Works with the data specialists and analysts on data quality, completeness strategies, internal solutions, and assignment of tasks/projects • Identifies opportunities for efficiency and process enhancement, and works with the Manager and Product team to implement. • Works closely with the department Director and the product team to identify and act upon opportunities for industry leadership. Qualifications: Required: • Bachelor's degree in engineering, sciences, or business • Minimum 3+ years of professional experience in an Analytical role and/or Project Management • Experience managing direct reports preferred • Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences • Experience and strong ability working across functions and seniority levels • Proficiency in data analytics, process development • Familiarity with cloud platforms, Google Suite, and integrations (e.g., GoogleApp Script, Sheets, AWS) • Experience using Salesforce software - advance understanding preferred Preferred: • An interest/experience in sustainability and ESG initiatives is a plus Company: Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. Founded in 2000, headquartered in Logan, Utah, USA, team size employees, currently Late Stage. Conservice has a track record of offering H1B sponsorships. Seniority level Seniority levelMid-Senior level Employment type Employment typeFull-time Job function IndustriesSoftware Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Solutions Architect jobs in Chicago, IL . Chicago, IL $93,000.00-$151,000.00 1 week ago Chicago, IL $90,000.00-$115,000.00 1 month ago Chicago, IL $214,900.00-$322,300.00 2 weeks ago Chicago, IL $150,000.00-$190,000.00 4 days ago Solutions Architect, Retail, Google Cloud Chicago, IL $147,000.00-$216,000.00 1 week ago Chicago, IL $91,000.00-$141,000.00 2 weeks ago Chicago, IL $167,032.32-$226,686.72 6 days ago Global Practice Architect, FSI, Google Cloud Chicago, IL $218,000.00-$306,000.00 3 days ago Chicago, IL $168,000.00-$249,000.00 3 days ago Global Practice Architect, Workspace, Google Cloud Chicago, IL $168,000.00-$249,000.00 1 week ago Senior Solutions Architect, ServiceNow, Full-time, Days Oak Brook, IL $130,000.00-$150,000.00 2 weeks ago Downers Grove, IL $150,000.00-$175,000.00 3 weeks ago Solutions Architect Digital TransformationSoftware Engineering - Solutions Architect Chicago, IL $170,000.00-$250,000.00 3 weeks ago Practice Architect, Manufacturing/Auto, Google Cloud Chicago, IL $168,000.00-$249,000.00 6 days ago Practice Architect, Retail/Consumer Packaged Goods, Google Cloud Chicago, IL $218,000.00-$306,000.00 5 days ago Chicago, IL $150,000.00-$170,000.00 5 days ago Solution Architect - Quality Engineering Chicago, IL $218,000.00-$306,000.00 2 weeks ago Northbrook, IL $175,000.00-$220,000.00 1 week ago Chicago, IL $150,000.00-$175,000.00 1 week ago Manager, Enterprise Solutions Engineering Chicago, IL $198,500.00-$248,000.00 5 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
04/02/2026
Full time
Join to apply for the Mid Level ESG Solutions Architect role at Jobright.ai 2 days ago Be among the first 25 applicants Join to apply for the Mid Level ESG Solutions Architect role at Jobright.ai Get AI-powered advice on this job and more exclusive features. Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Conservice is a company that focuses on customer experience, and they are seeking an ESG Solutions Architect to lead a team of data specialists and analysts. The role involves managing the team, ensuring data quality, and collaborating with various departments to enhance operational efficiency and project success. Responsibilities: • Manages a team of data specialists and analysts - must supervise, train, and relay best methods for data analysis, diagnosis, QA, and error resolution. • Provides regular performance feedback, fosters collaboration, and promotes professional growth among team members. • Consults on the data onboarding strategy for new accounts to ensure project success and timely delivery, which will be implemented by the analyst. • Works with the data specialists and analysts on data quality, completeness strategies, internal solutions, and assignment of tasks/projects • Identifies opportunities for efficiency and process enhancement, and works with the Manager and Product team to implement. • Works closely with the department Director and the product team to identify and act upon opportunities for industry leadership. Qualifications: Required: • Bachelor's degree in engineering, sciences, or business • Minimum 3+ years of professional experience in an Analytical role and/or Project Management • Experience managing direct reports preferred • Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences • Experience and strong ability working across functions and seniority levels • Proficiency in data analytics, process development • Familiarity with cloud platforms, Google Suite, and integrations (e.g., GoogleApp Script, Sheets, AWS) • Experience using Salesforce software - advance understanding preferred Preferred: • An interest/experience in sustainability and ESG initiatives is a plus Company: Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. Founded in 2000, headquartered in Logan, Utah, USA, team size employees, currently Late Stage. Conservice has a track record of offering H1B sponsorships. Seniority level Seniority levelMid-Senior level Employment type Employment typeFull-time Job function IndustriesSoftware Development Referrals increase your chances of interviewing at Jobright.ai by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Solutions Architect jobs in Chicago, IL . Chicago, IL $93,000.00-$151,000.00 1 week ago Chicago, IL $90,000.00-$115,000.00 1 month ago Chicago, IL $214,900.00-$322,300.00 2 weeks ago Chicago, IL $150,000.00-$190,000.00 4 days ago Solutions Architect, Retail, Google Cloud Chicago, IL $147,000.00-$216,000.00 1 week ago Chicago, IL $91,000.00-$141,000.00 2 weeks ago Chicago, IL $167,032.32-$226,686.72 6 days ago Global Practice Architect, FSI, Google Cloud Chicago, IL $218,000.00-$306,000.00 3 days ago Chicago, IL $168,000.00-$249,000.00 3 days ago Global Practice Architect, Workspace, Google Cloud Chicago, IL $168,000.00-$249,000.00 1 week ago Senior Solutions Architect, ServiceNow, Full-time, Days Oak Brook, IL $130,000.00-$150,000.00 2 weeks ago Downers Grove, IL $150,000.00-$175,000.00 3 weeks ago Solutions Architect Digital TransformationSoftware Engineering - Solutions Architect Chicago, IL $170,000.00-$250,000.00 3 weeks ago Practice Architect, Manufacturing/Auto, Google Cloud Chicago, IL $168,000.00-$249,000.00 6 days ago Practice Architect, Retail/Consumer Packaged Goods, Google Cloud Chicago, IL $218,000.00-$306,000.00 5 days ago Chicago, IL $150,000.00-$170,000.00 5 days ago Solution Architect - Quality Engineering Chicago, IL $218,000.00-$306,000.00 2 weeks ago Northbrook, IL $175,000.00-$220,000.00 1 week ago Chicago, IL $150,000.00-$175,000.00 1 week ago Manager, Enterprise Solutions Engineering Chicago, IL $198,500.00-$248,000.00 5 days ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
10/17/2025 Contract Active Job Description Job Summary We are seeking a Senior Product Manager to lead the rollout of a new Employee Experience Portal, focused on centralizing and simplifying employee access to HR services and knowledge. This role will drive the integration of ServiceNow HR Service Delivery (HRSD) with Workday, manage cross functional stakeholders, and support the phased implementation of the portal across the organization. Key Responsibilities Lead the implementation of ServiceNow HRSD and its integration with Workday and third party systems. Collaborate with HR, IT, and business stakeholders to gather requirements and ensure alignment. Manage the end to end product lifecycle, from planning and design to deployment and optimization. Support the migration from ServiceNow to Workday (Phase 1) and the full rollout of the Employee Experience Portal (Phase 2). Focus on delivering knowledge articles, self service capabilities, and centralized HR support tools (e.g., Help Hub, Flying Together). Work closely with system implementation partners and internal architects to ensure technical feasibility and alignment. Provide support to development teams by debugging and resolving integration issues. Drive decision making and conflict resolution within cross functional teams. Required Qualifications Strong technical and functional expertise in ServiceNow HR Service Delivery (HRSD). Proven experience with Workday integrations, including third party system connectivity. Excellent stakeholder management and communication skills. Ability to work independently while collaborating within a team based environment. Experience supporting large scale HR technology implementations. Understanding of cloud platforms and enterprise integration best practices. Preferred Qualifications Experience with AI/ServiceNow Virtual Agents. Background in employee portal design and development. Experience in conflict management and driving decisions in cross functional teams.
04/02/2026
Full time
10/17/2025 Contract Active Job Description Job Summary We are seeking a Senior Product Manager to lead the rollout of a new Employee Experience Portal, focused on centralizing and simplifying employee access to HR services and knowledge. This role will drive the integration of ServiceNow HR Service Delivery (HRSD) with Workday, manage cross functional stakeholders, and support the phased implementation of the portal across the organization. Key Responsibilities Lead the implementation of ServiceNow HRSD and its integration with Workday and third party systems. Collaborate with HR, IT, and business stakeholders to gather requirements and ensure alignment. Manage the end to end product lifecycle, from planning and design to deployment and optimization. Support the migration from ServiceNow to Workday (Phase 1) and the full rollout of the Employee Experience Portal (Phase 2). Focus on delivering knowledge articles, self service capabilities, and centralized HR support tools (e.g., Help Hub, Flying Together). Work closely with system implementation partners and internal architects to ensure technical feasibility and alignment. Provide support to development teams by debugging and resolving integration issues. Drive decision making and conflict resolution within cross functional teams. Required Qualifications Strong technical and functional expertise in ServiceNow HR Service Delivery (HRSD). Proven experience with Workday integrations, including third party system connectivity. Excellent stakeholder management and communication skills. Ability to work independently while collaborating within a team based environment. Experience supporting large scale HR technology implementations. Understanding of cloud platforms and enterprise integration best practices. Preferred Qualifications Experience with AI/ServiceNow Virtual Agents. Background in employee portal design and development. Experience in conflict management and driving decisions in cross functional teams.
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
04/02/2026
Full time
This position leverages expertise in system administration to maintain systems critical to GSOC's system operations function. As a member of the Systems and Infrastructure department, this position is responsible for the system administration of the Operational Technology systems. This position ensures the security and operational readiness of technology to support GSOC's real-time transmission and generation operations. This position will perform system administration on Operational Technology using best practices, such as installation, patching, backup/recovery, system performance monitoring, and implementation of cyber security system hardening guidelines. Maintains awareness of NERC Reliability standards including Critical Infrastructure Protection Standards. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of security, compliance, and continuous improvement to meet the Corporation's goals and objectives. Additional responsibilities include implementation and management of infrastructure tools to provide system configuration consistency, development of processes and documentation to support systems management activities, participating in the Change Management Program, and collection of necessary evidence for NERC CIP compliance. Coordinates with other departments within GSOC including Control Center operations team, Energy Management System Application teams, Security, Networking, and Enterprise IT teams. Coordinates across companies with GTC and OPC operations and maintenance departments. This role will participate in the on-call 24x7 support rotation. Job Duties: All Levels: Develops and maintains components of GSOC's Operational Technology physical/virtual server environment including hypervisors and storage components. Identifies opportunities for operational process improvements, including documentation, automation, and training. Maintain and identify improvements to GSOC's System and Infrastructure Program. Develops, documents, and implements processes and procedures to effectively perform system administration activities in a consistent manner. Identification, researching, and implementing new technologies that operate GSOC's Operational Technology environment to enhance infrastructure security posture. Works with internal and industry peers to explore innovative solutions and evaluate emerging technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Use GSOC procurement process to submit purchasing documentation to management. Collaborates with other functional departments including GSOC System Operations, Networking, Security, and Enterprise IT on initiatives and projects that ensure systems and infrastructure are being designed, built, and maintained in compliance with NERC CIP standards and GSOC's cyber security policies and procedures. Serves as project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Identifies opportunities for operational process improvements, including documentation, automation, and training. Level I-II: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure under direct supervision. Level III: Performs routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure with minimal supervision. Levels IV- V: Serves as technical lead for routine system administration activities, such as installation, commissioning, patching, system performance monitoring of GSOC's operational technology infrastructure. Serves as lead project engineer for Power Technology projects. Provides technical contribution to the project team and provides accountability for meeting projected milestones and deadlines to the management team. Provides training, mentoring, and assistance to junior staff members related to department processes, tools, and technologies. Works with existing technology vendors to coordinate product support and subscription renewals. Routinely collaborate with the management team to identify gaps and perform root cause analysis, consult on budgetary items, and promote corporate goals. Level V: Serves as lead department engineer and provides training, mentoring, and assistance to junior/senior staff members related to department processes, tools, and technologies. Technical leader across multiple subject areas, which could include system administration, security, networking, EMS, or SCADA. Actively seeks improvements to department processes, policies, procedures. Works across multiple business units within the organization to solve complex problems. Required Qualifications: Education: Bachelor's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering Experience: Level I: 0 to 24 months work experience in a system administration, cyber security, or related position. Experience designing, configuring, and maintaining datacenter server environments, including storage, networking, or cloud. Experience performing system hardening, patch management, and configuration management. Experience evaluating and implementing system administration tools or automation platforms to assist with deployment or maintenance of datacenter systems. Level II: 2+ years work experience as stated above. Level III: 4+ years work experience as stated above. Level IV: 6+ years work experience as stated above. Level V: 8+ years work experience as stated above. Equivalent Education & Experience: Level I: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical Engineering or Computer Engineering AND Four (4) plus years of operational technology or real time systems experience with responsibilities related to system administration, such as system hardening, patch management, configuration management, incident response, or backup/recovery. Level II: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 6+ years of experience as stated above. Level III: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 8+ years of experience as stated above. Level IV: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 10+ years of experience as stated above. Level V: Associate's Degree in Computer Science, Information Systems, Software Engineering, Electrical or Computer Engineering AND 12+ years of experience as stated above. Licenses, Certifications and/or Registrations: CISSP, GCIP, MCSA, MCSE, NCP-MCI desired, not required. Specialized Skills: Experience in Security Patch Management, Configuration Monitoring, System Performance Monitoring, Backup and Recovery, Disaster Recovery, and Incident Response is desired Experience in providing 24x7 support for real-time data communications systems and troubleshooting system problems involving real-time data communications systems desired Experience with datacenter infrastructure technology, such as virtualization, Hyper Converged Infrastructure (HCI), storage, firewalls, enterprise backup and recovery solutions, and zero trust network architecture desired Understanding of ITIL-based Incident, Asset, and Change Management systems to document work performed. Previous experience with technologies such as ManageEngine/ServiceDesk Plus, Ivanti Service Manager, or ServiceNow is a plus Experience with Windows Server/Workstation administration, SQL Server administration, Linux administration desired Knowledge and experience with database technologies, such as Microsoft SQL, Oracle, or MySQL is preferred Excellent organizational skills and customer/team communications skills are needed to be successful. Must have strong verbal and written communication. Promotes an environment of compliance and continuous improvement. Must be able to pass NERC CIP PRA (Personal Risk Assessment) screening. Unusual Hours: Provide emergency coverage in support of Incident Response activities. Rotational on-call responsibilities. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.
Job Title: Systems & Network Infrastructure Engineer Location: Reno, NV & Walnut Creek, CA (Onsite) Duration:12 Months Contract Job Description: Network Engineer is a senior level engineering position within IT Services. The engineer is expected to provide technical leadership in supporting ITS's systems and network infrastructure in support of business operations. The engineer is expected to have expert level knowledge of technical architecture and infrastructure components (hardware, systems software, network topology and configuration). The engineer is expected to play a role in the evaluation, selection, design, and delivery of technical solutions to support application development projects and/or that support the technical infrastructure, while adhering to industry standards and best practices. This person is expected to be able to assign tasks and monitor the work of less senior engineers. Required Skills: • Hardware, operating systems, systems software, and communications technologies including VMware virtualization, RH Linux, Windows Server 2016+, and Intel-based servers. • Storage systems and applications including RAID, NAS, SAN, Veeam backup software. • Systems and network monitoring tools such as Logic Monitor, Datadog, etc. • Network technologies and products including Cisco routers, Cisco switches, Fortinet SD-WAN, TCP/IP, SMTP, SNMP, and Cisco Meraki wireless communications. • Email, collaboration, and office productivity tools such as Microsoft 365 and 8x8. • Security tools including Active Directory, Azure AD, Fortinet firewalls, Crowdstrike Falcon, Microsoft Defender 365, SIEM tools. • IT Service Management tools such as ServiceNow • Building and operating standardized/normalized, automated, secure, and self-service cloud platforms for engineering teams, Infrastructure as Code (IaC), and DevSecOps. Experience in Azure is highly desirable. • Bachelor's degree from a four-year college or university • Additional professional and management education is highly desirable. • 10+ years of experience as a senior systems and network engineer • Strong background in infrastructure technologies, have experience in a similar technical role in a multi-billion dollar global corporation, and possess evidence of distinguished performance in leading enterprise-wide technology and process transformations. ESSENTIAL JOB FUNCTIONS • Hands-on experience in ITS' technologies. Exhibits initiative to learn new technologies related to ITS's target architecture. • Designs enterprise-wide infrastructure solutions and their specifications and configuration. • Possesses a deep understanding of ITS's enterprise architecture, server and network hardware, network design, systems software and tools, and vendors. • Relied upon as an expert in relevant technical subject areas. Expert level skills in conducting evaluations and selection of new products and technologies being considered for use. • Able to apply business knowledge and insights to design sound solutions. Continually seeks to expand on business knowledge. • Provide 24X7 support for telecommunications, wired and wireless networking, computing &, storage infrastructure, and Azure cloud platform. • Implement necessary information security controls for all infrastructure components. • Work with vendors and service providers to ensure services are provided in an efficient and effective manner. • Communicate well in a small group setting. Able to present technical ideas and influence outcomes. • Proactive in providing input to principal-level engineers and/or managers with respect to technical issues or decisions under consideration. • Provides leadership in proactively recognizing and resolving issues. Continually strives to improve ITS's technical infrastructure and make improvements in processes and practices. • Works independently without supervision. Can be relied upon to deliver quality work. • Engage staff at all levels efficiently. Assign tasks and monitor the work of less senior engineers. • Perform On-Call responsibilities for production support of ITS enterprise infrastructure as needed. • This may be required on off-hours or on weekends. • Performs special projects as assigned. Thanks & Regards Vineeth Damarla Sr. BDM Delivery Manager
04/01/2026
Full time
Job Title: Systems & Network Infrastructure Engineer Location: Reno, NV & Walnut Creek, CA (Onsite) Duration:12 Months Contract Job Description: Network Engineer is a senior level engineering position within IT Services. The engineer is expected to provide technical leadership in supporting ITS's systems and network infrastructure in support of business operations. The engineer is expected to have expert level knowledge of technical architecture and infrastructure components (hardware, systems software, network topology and configuration). The engineer is expected to play a role in the evaluation, selection, design, and delivery of technical solutions to support application development projects and/or that support the technical infrastructure, while adhering to industry standards and best practices. This person is expected to be able to assign tasks and monitor the work of less senior engineers. Required Skills: • Hardware, operating systems, systems software, and communications technologies including VMware virtualization, RH Linux, Windows Server 2016+, and Intel-based servers. • Storage systems and applications including RAID, NAS, SAN, Veeam backup software. • Systems and network monitoring tools such as Logic Monitor, Datadog, etc. • Network technologies and products including Cisco routers, Cisco switches, Fortinet SD-WAN, TCP/IP, SMTP, SNMP, and Cisco Meraki wireless communications. • Email, collaboration, and office productivity tools such as Microsoft 365 and 8x8. • Security tools including Active Directory, Azure AD, Fortinet firewalls, Crowdstrike Falcon, Microsoft Defender 365, SIEM tools. • IT Service Management tools such as ServiceNow • Building and operating standardized/normalized, automated, secure, and self-service cloud platforms for engineering teams, Infrastructure as Code (IaC), and DevSecOps. Experience in Azure is highly desirable. • Bachelor's degree from a four-year college or university • Additional professional and management education is highly desirable. • 10+ years of experience as a senior systems and network engineer • Strong background in infrastructure technologies, have experience in a similar technical role in a multi-billion dollar global corporation, and possess evidence of distinguished performance in leading enterprise-wide technology and process transformations. ESSENTIAL JOB FUNCTIONS • Hands-on experience in ITS' technologies. Exhibits initiative to learn new technologies related to ITS's target architecture. • Designs enterprise-wide infrastructure solutions and their specifications and configuration. • Possesses a deep understanding of ITS's enterprise architecture, server and network hardware, network design, systems software and tools, and vendors. • Relied upon as an expert in relevant technical subject areas. Expert level skills in conducting evaluations and selection of new products and technologies being considered for use. • Able to apply business knowledge and insights to design sound solutions. Continually seeks to expand on business knowledge. • Provide 24X7 support for telecommunications, wired and wireless networking, computing &, storage infrastructure, and Azure cloud platform. • Implement necessary information security controls for all infrastructure components. • Work with vendors and service providers to ensure services are provided in an efficient and effective manner. • Communicate well in a small group setting. Able to present technical ideas and influence outcomes. • Proactive in providing input to principal-level engineers and/or managers with respect to technical issues or decisions under consideration. • Provides leadership in proactively recognizing and resolving issues. Continually strives to improve ITS's technical infrastructure and make improvements in processes and practices. • Works independently without supervision. Can be relied upon to deliver quality work. • Engage staff at all levels efficiently. Assign tasks and monitor the work of less senior engineers. • Perform On-Call responsibilities for production support of ITS enterprise infrastructure as needed. • This may be required on off-hours or on weekends. • Performs special projects as assigned. Thanks & Regards Vineeth Damarla Sr. BDM Delivery Manager
GCP Platform Engineer to join our team in Dearborn, MI. We are seeking a highly motivated, technology-focused individual to join a collaborative software delivery team supporting the creation and management of platforms and APIs deployed across the mobility ecosystem. This role is responsible for implementing platform and API solutions and requires someone who can contribute in multiple capacities across the team, including architecture, software development, technical leadership, consulting, and product evangelism. This position carries end-to-end responsibility for software services that support customer experiences and the platforms behind them. The ideal candidate will bring strong technical depth in cloud platforms and modern software engineering, along with the ability to work across design, development, deployment, testing, integration, and continuous improvement in a fast-paced environment. Key Responsibilities Implement platform and API solutions across the mobility ecosystem Function in multiple roles within the team, including architect, high-skilled software developer, technical team leader, consultant, and product evangelist Take end-to-end responsibility for software services and the platform supporting customer experiences Serve as a full stack software engineer supporting the design, development, and support of platforms, APIs, and services Participate in whiteboard sessions to gather customer requirements Develop Spring Boot / Java APIs and microservices on Google Cloud Platform using services such as Cloud Run, Cloud Spanner, and Cloud Pub/Sub Perform software engineering using test-driven development, continuous integration, and continuous deployment Work in an extreme software development environment using Kanban software methodology Work with team members to establish best practices to maximize efficiency and minimize risk Work closely with product managers to devise solutions and break them down into incremental, production-ready user stories Identify opportunities for adopting new technologies to solve existing needs and predict future challenges Refactor APIs and microservices for simplification and efficiency Execute API load and performance activities on developed APIs and modules Develop software that is Clean Code compliant and use tools such as SonarQube Perform individual development and collaborate with cross-functional teams on end-to-end integration, testing, and issue triage efforts Use DevOps tools such as Jenkins, SonarQube, CheckMarx, Fossa, and GitHub to deploy, improve, and manage software Stay current on the latest technology and contribute to the technical direction of the company while maintaining a customer-centric approach Required Qualifications Bachelor's degree or equivalent experience in a relevant field At least 7+ years of progressive responsibilities in cloud-based technically aligned functions Experience with Apigee, Java, Spring Boot, and Google Cloud Platform Strong hands-on experience with Google Cloud Platform technologies, Java, and Spring Boot Backend development experience with Java (11/17/21), Spring Boot, and Spring Cloud Frontend experience with React, Angular, or Vue.js Experience with build and dependency management tools such as Maven and Gradle Experience with Anthos for managing hybrid and multi-cloud environments Experience with Google Kubernetes Engine (GKE) and GKE Enterprise Experience with Cloud Run and Cloud Functions Experience with Anthos Service Mesh / Istio Experience with mTLS for secure service-to-service communication Experience with Google Cloud API Gateway and Apigee Experience with ingress controllers such as GKE Ingress or Istio Gateway Experience with global and regional cloud load balancers Experience with pipeline tools such as Jenkins, GitLab CI, GitHub Actions, or Google Cloud Build Experience with Infrastructure as Code using Terraform and Helm Charts Experience with deployment strategies such as blue/green, canary, and rolling updates Experience with JUnit 5, Mockito, and Testcontainers Experience with Pact for contract testing Experience with Selenium, Playwright, or Cypress Experience with Centrify for privileged access management Experience with GCP IAM roles and service accounts Experience with Google Cloud Secret Manager or HashiCorp Vault Experience with GCP Operations Suite, including Cloud Monitoring, Cloud Logging, and Cloud Trace Experience with Kiali and Jaeger Experience with Dynatrace, Datadog, or AppDynamics Experience with Jira for bug tracking, sprint planning, and link-to-code commits Experience with ServiceNow for incident, problem, and change management Knowledge of Agile methodology and associated management tools such as Jira Strong technical acumen in cloud computing platforms and technology Ability to work with incomplete or imperfect data and drive to conclusions What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
04/01/2026
Full time
GCP Platform Engineer to join our team in Dearborn, MI. We are seeking a highly motivated, technology-focused individual to join a collaborative software delivery team supporting the creation and management of platforms and APIs deployed across the mobility ecosystem. This role is responsible for implementing platform and API solutions and requires someone who can contribute in multiple capacities across the team, including architecture, software development, technical leadership, consulting, and product evangelism. This position carries end-to-end responsibility for software services that support customer experiences and the platforms behind them. The ideal candidate will bring strong technical depth in cloud platforms and modern software engineering, along with the ability to work across design, development, deployment, testing, integration, and continuous improvement in a fast-paced environment. Key Responsibilities Implement platform and API solutions across the mobility ecosystem Function in multiple roles within the team, including architect, high-skilled software developer, technical team leader, consultant, and product evangelist Take end-to-end responsibility for software services and the platform supporting customer experiences Serve as a full stack software engineer supporting the design, development, and support of platforms, APIs, and services Participate in whiteboard sessions to gather customer requirements Develop Spring Boot / Java APIs and microservices on Google Cloud Platform using services such as Cloud Run, Cloud Spanner, and Cloud Pub/Sub Perform software engineering using test-driven development, continuous integration, and continuous deployment Work in an extreme software development environment using Kanban software methodology Work with team members to establish best practices to maximize efficiency and minimize risk Work closely with product managers to devise solutions and break them down into incremental, production-ready user stories Identify opportunities for adopting new technologies to solve existing needs and predict future challenges Refactor APIs and microservices for simplification and efficiency Execute API load and performance activities on developed APIs and modules Develop software that is Clean Code compliant and use tools such as SonarQube Perform individual development and collaborate with cross-functional teams on end-to-end integration, testing, and issue triage efforts Use DevOps tools such as Jenkins, SonarQube, CheckMarx, Fossa, and GitHub to deploy, improve, and manage software Stay current on the latest technology and contribute to the technical direction of the company while maintaining a customer-centric approach Required Qualifications Bachelor's degree or equivalent experience in a relevant field At least 7+ years of progressive responsibilities in cloud-based technically aligned functions Experience with Apigee, Java, Spring Boot, and Google Cloud Platform Strong hands-on experience with Google Cloud Platform technologies, Java, and Spring Boot Backend development experience with Java (11/17/21), Spring Boot, and Spring Cloud Frontend experience with React, Angular, or Vue.js Experience with build and dependency management tools such as Maven and Gradle Experience with Anthos for managing hybrid and multi-cloud environments Experience with Google Kubernetes Engine (GKE) and GKE Enterprise Experience with Cloud Run and Cloud Functions Experience with Anthos Service Mesh / Istio Experience with mTLS for secure service-to-service communication Experience with Google Cloud API Gateway and Apigee Experience with ingress controllers such as GKE Ingress or Istio Gateway Experience with global and regional cloud load balancers Experience with pipeline tools such as Jenkins, GitLab CI, GitHub Actions, or Google Cloud Build Experience with Infrastructure as Code using Terraform and Helm Charts Experience with deployment strategies such as blue/green, canary, and rolling updates Experience with JUnit 5, Mockito, and Testcontainers Experience with Pact for contract testing Experience with Selenium, Playwright, or Cypress Experience with Centrify for privileged access management Experience with GCP IAM roles and service accounts Experience with Google Cloud Secret Manager or HashiCorp Vault Experience with GCP Operations Suite, including Cloud Monitoring, Cloud Logging, and Cloud Trace Experience with Kiali and Jaeger Experience with Dynatrace, Datadog, or AppDynamics Experience with Jira for bug tracking, sprint planning, and link-to-code commits Experience with ServiceNow for incident, problem, and change management Knowledge of Agile methodology and associated management tools such as Jira Strong technical acumen in cloud computing platforms and technology Ability to work with incomplete or imperfect data and drive to conclusions What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Arun, at (or) Tenish, at Title: Senior Network Automation Engineer (Hybrid) Duration: 12 Months with the possibility of extension based on demand Location: Charlotte, NC Hybrid (preferred) 1-2 days/week onsite - preferable to candidates within 1 hour of Charlotte, NC or Corning, NY. Schedule: M-F, 8am - 5pm. OT possible. Some flexibility may be required due to work with global teams. Potential travel of up to 5% (for Corning, NY candidates), domestic only. Expected as 1x per quarter travel onsite to Charlotte, NC location. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Scope of Position: Our client is seeking a Senior Network Automation Engineer to serve as a technical leader in designing, developing, and operating large scale network automation solutions across enterprise environments. This role requires deep hands on experience with Arista automation using AVD (Arista Validated Designs), strong Infrastructure as Code (IaC) principles, and proven expertise building and maintaining CI/CD pipelines for network automation. The ideal candidate has an automation first mindset, thrives in complex enterprise environments, and partners closely with network engineering, operations, security, and platform teams to drive standardization, scalability, and operational efficiency. Responsibilities: Key Responsibilities Network Automation and Engineering Act as a senior subject matter expert for network automation across routing, switching, data center, and campus environments. Design, develop, and maintain Arista AVD based automation frameworks for Day 0, Day 1, and Day 2 operations. Translate network designs and standards into reusable, modular automation artifacts (roles, collections, templates, and pipelines). Drive adoption of Infrastructure as Code principles for network provisioning, configuration, and compliance. CI/CD and Automation Platforms Architect and maintain CI/CD pipelines for network automation using tools such as GitHub/GitLab, Jenkins, Azure DevOps, or similar platforms. Implement automated testing, validation, and deployment workflows for network changes (linting, pre checks, topology validation, config diffs). Enforce version control, branching strategies, and peer review processes for all automation code. Integrate automation pipelines with enterprise systems such as ITSM, IPAM, and source of truth platforms where applicable. Standards, Quality and Governance Ensure automation solutions align with enterprise architecture standards, security policies, and compliance requirements. Develop automated configuration compliance checks and remediation workflows. Produce and maintain clear technical documentation, including design standards, runbooks, and automation usage guides. Participate in architecture reviews and provide technical approval for significant network or automation changes. Leadership and Collaboration Serve as a technical mentor and leader for network and automation engineers. Partner with operations teams to transition manual workflows into reliable, automated solutions. Collaborate cross functionally with security, cloud, DevOps, and manufacturing/OT teams to deliver end to end automation. Act as an escalation point for complex automation or network related issues. Education and Experience: Bachelor's degree in Information Technology (minimum required) 7 years of experience in network engineering within large enterprise or service provider environments. 5 years of hands on network automation experience, including large scale deployments. Enterprise experience is required. Manufacturing industry experience is preferred, but not required. Demonstrated experience leading or owning automation frameworks and standards. Required Skills Fluent in English, with excellent verbal and written communication skills Strong interpersonal abilities to collaborate effectively across teams and stakeholders. Strong hands on experience with Arista automation using AVD in production enterprise environments. Advanced experience with Ansible, Python, and data models (YAML, JSON). Proven expertise building and operating CI/CD pipelines for infrastructure or network automation. Solid understanding of Git based workflows, code reviews, and release management. Deep knowledge of enterprise networking concepts (routing, switching, EVPN/VXLAN, BGP, OSPF). Experience working with device APIs and modern automation interfaces (eAPI, REST, gNMI, etc.). Desired Skills Experience integrating network automation with ITSM platforms (e.g., ServiceNow). Exposure to cloud networking automation (AWS, Azure) and hybrid environments. Experience in manufacturing or OT network environments. Familiarity with testing frameworks, linting tools, and automation validation pipelines. Certification for Arista Cloud Engineer (ACE): L5 Interview Process: 2 rounds - 45-minute video interviews. First round with direct manager and Architect, second round with Director. 3rd round possible if required for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. JSON, Python, Ansible, YAML
04/01/2026
Full time
DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Arun, at (or) Tenish, at Title: Senior Network Automation Engineer (Hybrid) Duration: 12 Months with the possibility of extension based on demand Location: Charlotte, NC Hybrid (preferred) 1-2 days/week onsite - preferable to candidates within 1 hour of Charlotte, NC or Corning, NY. Schedule: M-F, 8am - 5pm. OT possible. Some flexibility may be required due to work with global teams. Potential travel of up to 5% (for Corning, NY candidates), domestic only. Expected as 1x per quarter travel onsite to Charlotte, NC location. Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered. Scope of Position: Our client is seeking a Senior Network Automation Engineer to serve as a technical leader in designing, developing, and operating large scale network automation solutions across enterprise environments. This role requires deep hands on experience with Arista automation using AVD (Arista Validated Designs), strong Infrastructure as Code (IaC) principles, and proven expertise building and maintaining CI/CD pipelines for network automation. The ideal candidate has an automation first mindset, thrives in complex enterprise environments, and partners closely with network engineering, operations, security, and platform teams to drive standardization, scalability, and operational efficiency. Responsibilities: Key Responsibilities Network Automation and Engineering Act as a senior subject matter expert for network automation across routing, switching, data center, and campus environments. Design, develop, and maintain Arista AVD based automation frameworks for Day 0, Day 1, and Day 2 operations. Translate network designs and standards into reusable, modular automation artifacts (roles, collections, templates, and pipelines). Drive adoption of Infrastructure as Code principles for network provisioning, configuration, and compliance. CI/CD and Automation Platforms Architect and maintain CI/CD pipelines for network automation using tools such as GitHub/GitLab, Jenkins, Azure DevOps, or similar platforms. Implement automated testing, validation, and deployment workflows for network changes (linting, pre checks, topology validation, config diffs). Enforce version control, branching strategies, and peer review processes for all automation code. Integrate automation pipelines with enterprise systems such as ITSM, IPAM, and source of truth platforms where applicable. Standards, Quality and Governance Ensure automation solutions align with enterprise architecture standards, security policies, and compliance requirements. Develop automated configuration compliance checks and remediation workflows. Produce and maintain clear technical documentation, including design standards, runbooks, and automation usage guides. Participate in architecture reviews and provide technical approval for significant network or automation changes. Leadership and Collaboration Serve as a technical mentor and leader for network and automation engineers. Partner with operations teams to transition manual workflows into reliable, automated solutions. Collaborate cross functionally with security, cloud, DevOps, and manufacturing/OT teams to deliver end to end automation. Act as an escalation point for complex automation or network related issues. Education and Experience: Bachelor's degree in Information Technology (minimum required) 7 years of experience in network engineering within large enterprise or service provider environments. 5 years of hands on network automation experience, including large scale deployments. Enterprise experience is required. Manufacturing industry experience is preferred, but not required. Demonstrated experience leading or owning automation frameworks and standards. Required Skills Fluent in English, with excellent verbal and written communication skills Strong interpersonal abilities to collaborate effectively across teams and stakeholders. Strong hands on experience with Arista automation using AVD in production enterprise environments. Advanced experience with Ansible, Python, and data models (YAML, JSON). Proven expertise building and operating CI/CD pipelines for infrastructure or network automation. Solid understanding of Git based workflows, code reviews, and release management. Deep knowledge of enterprise networking concepts (routing, switching, EVPN/VXLAN, BGP, OSPF). Experience working with device APIs and modern automation interfaces (eAPI, REST, gNMI, etc.). Desired Skills Experience integrating network automation with ITSM platforms (e.g., ServiceNow). Exposure to cloud networking automation (AWS, Azure) and hybrid environments. Experience in manufacturing or OT network environments. Familiarity with testing frameworks, linting tools, and automation validation pipelines. Certification for Arista Cloud Engineer (ACE): L5 Interview Process: 2 rounds - 45-minute video interviews. First round with direct manager and Architect, second round with Director. 3rd round possible if required for candidate consideration. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. JSON, Python, Ansible, YAML
AI Applications Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107213 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams(ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting not primary. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary) plus experience with Node.js/Next.js/React/TypeScript and Java; demonstrated ability to quickly learn new tools/frameworks. Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, CrewAI/AutoGen. Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Hybrid search & reranking (BM25+dense, Cohere/Voyage/Jina rerankers), synthetic data generation, provenance/watermarking. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Certifications and Licenses: Required: One of (or equivalent experience with): Google/AWS/Azure ML/AI certifications or strong demonstrable portfolio of production AI systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more. Redwood City. Our new Stanford Redwood City campus, opened in 2019, will be the workplace for approximately 2 . click apply for full job details
01/14/2026
Full time
AI Applications Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107213 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams(ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting not primary. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary) plus experience with Node.js/Next.js/React/TypeScript and Java; demonstrated ability to quickly learn new tools/frameworks. Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, CrewAI/AutoGen. Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Hybrid search & reranking (BM25+dense, Cohere/Voyage/Jina rerankers), synthetic data generation, provenance/watermarking. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Certifications and Licenses: Required: One of (or equivalent experience with): Google/AWS/Azure ML/AI certifications or strong demonstrable portfolio of production AI systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more. Redwood City. Our new Stanford Redwood City campus, opened in 2019, will be the workplace for approximately 2 . click apply for full job details
AI Data Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107222 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems with a passion for working with enterprise data? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams (ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Data Engineering & EDA: Build and optimize data ingestion, transformation, and quality pipelines. Conduct exploratory data analysis (EDA) to surface patterns, anomalies, and insights that inform AI models and decision-making. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Enterprise Data Understanding: Strong knowledge of enterprise systems (ServiceNow, Salesforce, Oracle Financials, etc.) and how to extract, transform, and analyze data from them. Data Engineering & Analysis: Proficiency in building data pipelines, conducting exploratory data analysis (EDA), profiling datasets, and preparing features for ML/AI use cases. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary), with experience in SQL and one or more general-purpose languages (Java, Node.js, or TypeScript). Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, and CrewAI/AutoGen Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Advanced Data Techniques: Hybrid search/reranking, synthetic data generation, provenance/watermarking, dataset drift detection. Certifications and Licenses: Required: One or more certifications in Google, AWS, or Azure AI/ML, or equivalent demonstrable portfolio of production AI/data systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. . click apply for full job details
01/14/2026
Full time
AI Data Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107222 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems with a passion for working with enterprise data? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams (ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Data Engineering & EDA: Build and optimize data ingestion, transformation, and quality pipelines. Conduct exploratory data analysis (EDA) to surface patterns, anomalies, and insights that inform AI models and decision-making. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Enterprise Data Understanding: Strong knowledge of enterprise systems (ServiceNow, Salesforce, Oracle Financials, etc.) and how to extract, transform, and analyze data from them. Data Engineering & Analysis: Proficiency in building data pipelines, conducting exploratory data analysis (EDA), profiling datasets, and preparing features for ML/AI use cases. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary), with experience in SQL and one or more general-purpose languages (Java, Node.js, or TypeScript). Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, and CrewAI/AutoGen Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Advanced Data Techniques: Hybrid search/reranking, synthetic data generation, provenance/watermarking, dataset drift detection. Certifications and Licenses: Required: One or more certifications in Google, AWS, or Azure AI/ML, or equivalent demonstrable portfolio of production AI/data systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. . click apply for full job details
Posting Number: PG194329EP Internal Recruitment : No Working Title: Manager, Automated Workload Services (AWS) Anticipated Hiring Range: $95,000 - $115,000 Work Schedule: Monday-Friday, 8 am - 5 pm, with potential for flexibility, occasional work outside of business hours and participation in 24 7 on call rotation. Job Location: Raleigh, NC Department : Shared Services, OIT About the Department: The Office of Information Technology (OIT) provides a broad range of IT services for NC State University students, faculty, and staff. The Automated Workload Services (AWS) team, in the Shared Services Department of OIT, administers software packages such as IBM Workload Scheduler for job scheduling, IBM B2B Integrator for Electronic Data Interchange (EDI) processing, and OnBase for report management. Utilizing these tools, the team manages large volumes of critical business processing 24 7, 365 days/year, according to varying university business cycles. The team is also responsible for monitoring and maintaining the health of Configuration Items in the ServiceNow Configuration Management Database (CMDB). Given the time sensitivity and critical nature of the work, all team members are designated as mandatory during adverse weather and all emergencies. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The manager leads a team of four technical professionals responsible for daily production and system process management. This position oversees the execution and monitoring of more than one thousand automated and manual processes, ensuring accuracy, efficiency, and continuity of critical business functions. The manager collaborates with cross-functional teams to resolve data and system issues, streamline workflows, and implement process improvements. Key responsibilities and duties include Lead a team of technical professionals, organize and prioritize their work schedules, conduct performance management and motivate staff professional development Develop technical skills within the team to automate complex job streams, implement data bursting rules, apply EDI data mapping with financial institutions and monitor CMDB Consult with customers to establish requirements, identify areas for process improvement, make recommendations and implement solutions to meet business needs Identify and investigate processing incidents, take leading role in collaborating with cross-functional teams to resolve or escalate, and track to resolution Develop operational procedures, maintain current documentation and be responsible for specialized equipment Configure and customize system software, such as business process automation, EDI and report distribution Work with software vendors and technical teams to plan and implement system updates or migrations Coordinate and test process automation, EDI and report distribution software changes Unix system administration and scripting to manage workload automation, Electronic Data Interchange mapping, report distribution and CMDB Discovery Automation, planning and control of production batch processes and root cause analysis of process failures Use of EDI translation software and mapping tools to define format and exchange data with trading partners Onboard new resources, assist with automation efforts and ensure the completeness and accuracy of the Configuration Management Database (CMDB) Other Responsibilities: Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Minimum Education and Experience: Master's degree with 2-4 years of related work experience or a Bachelor's degree with 3-5 years of related work experience or an equivalent combination of education and training. Additionally, a minimum of 1 year of supervisory experience is required. Other Required Qualifications: One to two years of management experience Demonstrated ability to communicate effectively with others of varying technical expertise and provide excellent customer service Proven skills in project management and staff management Capable of quickly learning new tools and processes, be detail oriented, and possess strong interpersonal, time management and organizational skills Production support experience in a 24 7 enterprise environment Experience managing batch processes with workload scheduling management software Experience with Electronic Data Interchange mapping and software Demonstrated unix skills including shell scripting experience Experience with ERP applications such as PeopleSoft or SAP Experience with ServiceNow or a similar ticket management tool Preferred Qualifications: Three or more years of management experience Three or more years experience with IBM Workload Scheduler administration, including advanced skills such as creation and maintenance of operational runbooks, job modification, scheduling and rerun/restart Three or more years experience with IBM B2B Integrator and advanced knowledge of EDI mapping Unix software configuration and system administration experience Three or more years of scripting experience with languages such as Python, PowerShell or Bash scripting Three or more years of ServiceNow experience including CMDB Discovery and CMDB Dashboards ITIL certification Required License(s) or Certification(s): N/A Valid NC Driver's License required: Yes Commercial Driver's License required: No Job Open Date: 11/07/2025 Anticipated Close Date: Open until filled Special Instructions to Applicants: Along with your completed application, please include as attachments a cover letter, resume and the contact information for at least three professional references. Position Number: Position Type: EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies Department ID: 517101 - Shared Services EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
01/14/2026
Full time
Posting Number: PG194329EP Internal Recruitment : No Working Title: Manager, Automated Workload Services (AWS) Anticipated Hiring Range: $95,000 - $115,000 Work Schedule: Monday-Friday, 8 am - 5 pm, with potential for flexibility, occasional work outside of business hours and participation in 24 7 on call rotation. Job Location: Raleigh, NC Department : Shared Services, OIT About the Department: The Office of Information Technology (OIT) provides a broad range of IT services for NC State University students, faculty, and staff. The Automated Workload Services (AWS) team, in the Shared Services Department of OIT, administers software packages such as IBM Workload Scheduler for job scheduling, IBM B2B Integrator for Electronic Data Interchange (EDI) processing, and OnBase for report management. Utilizing these tools, the team manages large volumes of critical business processing 24 7, 365 days/year, according to varying university business cycles. The team is also responsible for monitoring and maintaining the health of Configuration Items in the ServiceNow Configuration Management Database (CMDB). Given the time sensitivity and critical nature of the work, all team members are designated as mandatory during adverse weather and all emergencies. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The manager leads a team of four technical professionals responsible for daily production and system process management. This position oversees the execution and monitoring of more than one thousand automated and manual processes, ensuring accuracy, efficiency, and continuity of critical business functions. The manager collaborates with cross-functional teams to resolve data and system issues, streamline workflows, and implement process improvements. Key responsibilities and duties include Lead a team of technical professionals, organize and prioritize their work schedules, conduct performance management and motivate staff professional development Develop technical skills within the team to automate complex job streams, implement data bursting rules, apply EDI data mapping with financial institutions and monitor CMDB Consult with customers to establish requirements, identify areas for process improvement, make recommendations and implement solutions to meet business needs Identify and investigate processing incidents, take leading role in collaborating with cross-functional teams to resolve or escalate, and track to resolution Develop operational procedures, maintain current documentation and be responsible for specialized equipment Configure and customize system software, such as business process automation, EDI and report distribution Work with software vendors and technical teams to plan and implement system updates or migrations Coordinate and test process automation, EDI and report distribution software changes Unix system administration and scripting to manage workload automation, Electronic Data Interchange mapping, report distribution and CMDB Discovery Automation, planning and control of production batch processes and root cause analysis of process failures Use of EDI translation software and mapping tools to define format and exchange data with trading partners Onboard new resources, assist with automation efforts and ensure the completeness and accuracy of the Configuration Management Database (CMDB) Other Responsibilities: Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Minimum Education and Experience: Master's degree with 2-4 years of related work experience or a Bachelor's degree with 3-5 years of related work experience or an equivalent combination of education and training. Additionally, a minimum of 1 year of supervisory experience is required. Other Required Qualifications: One to two years of management experience Demonstrated ability to communicate effectively with others of varying technical expertise and provide excellent customer service Proven skills in project management and staff management Capable of quickly learning new tools and processes, be detail oriented, and possess strong interpersonal, time management and organizational skills Production support experience in a 24 7 enterprise environment Experience managing batch processes with workload scheduling management software Experience with Electronic Data Interchange mapping and software Demonstrated unix skills including shell scripting experience Experience with ERP applications such as PeopleSoft or SAP Experience with ServiceNow or a similar ticket management tool Preferred Qualifications: Three or more years of management experience Three or more years experience with IBM Workload Scheduler administration, including advanced skills such as creation and maintenance of operational runbooks, job modification, scheduling and rerun/restart Three or more years experience with IBM B2B Integrator and advanced knowledge of EDI mapping Unix software configuration and system administration experience Three or more years of scripting experience with languages such as Python, PowerShell or Bash scripting Three or more years of ServiceNow experience including CMDB Discovery and CMDB Dashboards ITIL certification Required License(s) or Certification(s): N/A Valid NC Driver's License required: Yes Commercial Driver's License required: No Job Open Date: 11/07/2025 Anticipated Close Date: Open until filled Special Instructions to Applicants: Along with your completed application, please include as attachments a cover letter, resume and the contact information for at least three professional references. Position Number: Position Type: EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies Department ID: 517101 - Shared Services EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Title: SAP Fiori Lead Specialist Engineer Location: San Jose, CA Experience Required: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced SAP Fiori Lead Specialist Engineer with extensive hands-on expertise in designing, developing, and implementing SAP Fiori applications within large enterprise environments. The ideal candidate should have strong SAP UI5, Fiori Elements, OData services, and SAP S/4HANA integration skills along with a solid understanding of SAP BTP, workflow, and security concepts. This is a senior-level role requiring leadership abilities, solution architecture experience, and the ability to collaborate closely with business stakeholders and technical teams. Key Responsibilities Lead the end-to-end design, development, and deployment of custom and standard SAP Fiori applications. Architect scalable Fiori solutions integrated with SAP S/4HANA, ECC, and SAP Business Technology Platform. Develop and enhance SAP UI5 applications using JavaScript, HTML5, CSS, JSON, XML, and OData services. Collaborate with functional and backend ABAP teams to design OData services and application interfaces. Perform application performance optimization, debugging, issue resolution, and enhancements. Drive user experience improvements aligned with business requirements and UI/UX best practices. Oversee system upgrades, patches, testing cycles, and production support activities. Work with stakeholders to gather requirements, translate them into technical specifications, and deliver high-quality solutions. Ensure secure access, authentication, and role-based authorization setup for Fiori applications. Mentor team members, provide code reviews, and lead delivery efforts across multiple projects. Required Qualifications 12+ years of overall IT experience with 7+ years of hands-on SAP Fiori/UI5 development expertise. Proven experience with SAP UI5, SAP Fiori Elements, Smart Controls, and OData service development. Strong knowledge of SAP S/4HANA and SAP Gateway architecture. Experience integrating Fiori apps with SAP BTP, Workflow, CAP, and launchpad configurations. Proficiency in JavaScript, CSS, HTML5, JSON, XML, and responsive UI design principles. Experience in debugging, troubleshooting, and performance tuning of SAP Fiori/UI5 applications. Strong understanding of SAP security, roles, and authorization concepts for Fiori applications. Hands-on experience working in Agile delivery environments and DevOps CI/CD processes. Excellent communication, problem-solving, and stakeholder management skills. Preferred Skills Experience with SAP Mobile Services, MDK mobile development, or hybrid app frameworks. Knowledge of SAP CAP, RAP Model, and Node.js or Java development on SAP BTP. Background in UX research, usability testing, wireframing, and prototyping tools. Experience leading technical teams and managing enterprise-scale SAP program deliveries. Familiarity with Solution Manager, Jira, ServiceNow, and version control tools such as Git.
12/17/2025
Job Title: SAP Fiori Lead Specialist Engineer Location: San Jose, CA Experience Required: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced SAP Fiori Lead Specialist Engineer with extensive hands-on expertise in designing, developing, and implementing SAP Fiori applications within large enterprise environments. The ideal candidate should have strong SAP UI5, Fiori Elements, OData services, and SAP S/4HANA integration skills along with a solid understanding of SAP BTP, workflow, and security concepts. This is a senior-level role requiring leadership abilities, solution architecture experience, and the ability to collaborate closely with business stakeholders and technical teams. Key Responsibilities Lead the end-to-end design, development, and deployment of custom and standard SAP Fiori applications. Architect scalable Fiori solutions integrated with SAP S/4HANA, ECC, and SAP Business Technology Platform. Develop and enhance SAP UI5 applications using JavaScript, HTML5, CSS, JSON, XML, and OData services. Collaborate with functional and backend ABAP teams to design OData services and application interfaces. Perform application performance optimization, debugging, issue resolution, and enhancements. Drive user experience improvements aligned with business requirements and UI/UX best practices. Oversee system upgrades, patches, testing cycles, and production support activities. Work with stakeholders to gather requirements, translate them into technical specifications, and deliver high-quality solutions. Ensure secure access, authentication, and role-based authorization setup for Fiori applications. Mentor team members, provide code reviews, and lead delivery efforts across multiple projects. Required Qualifications 12+ years of overall IT experience with 7+ years of hands-on SAP Fiori/UI5 development expertise. Proven experience with SAP UI5, SAP Fiori Elements, Smart Controls, and OData service development. Strong knowledge of SAP S/4HANA and SAP Gateway architecture. Experience integrating Fiori apps with SAP BTP, Workflow, CAP, and launchpad configurations. Proficiency in JavaScript, CSS, HTML5, JSON, XML, and responsive UI design principles. Experience in debugging, troubleshooting, and performance tuning of SAP Fiori/UI5 applications. Strong understanding of SAP security, roles, and authorization concepts for Fiori applications. Hands-on experience working in Agile delivery environments and DevOps CI/CD processes. Excellent communication, problem-solving, and stakeholder management skills. Preferred Skills Experience with SAP Mobile Services, MDK mobile development, or hybrid app frameworks. Knowledge of SAP CAP, RAP Model, and Node.js or Java development on SAP BTP. Background in UX research, usability testing, wireframing, and prototyping tools. Experience leading technical teams and managing enterprise-scale SAP program deliveries. Familiarity with Solution Manager, Jira, ServiceNow, and version control tools such as Git.
