it job board logo
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
  • Recruiting? Post a job
  • Sign in
  • Sign up
  • Home
  • Find IT Jobs
  • Register CV
  • Register as Employer
  • Contact us
  • Career Advice
Sorry, that job is no longer available. Here are some results that may be similar to the job you were looking for.

60 jobs found

Email me jobs like this
Refine Search
Current Search
service desk personnel
Sr NOA Business Systems Analyst
Marriott Vacations Worldwide Lakeland, Florida
Job Summary The Senior Business Systems Analyst will lead system enhancements, automation initiatives, and testing efforts while ensuring compliance with Sarbanes-Oxley (SOX) requirements. This role serves as a critical liaison between business operations and technology, driving efficiency, system stability, and continuous improvement within Mortgage Bank Operations. Specific Expected Contributions Support Mortgage Bank Operations by understanding business processes and configuring systems that leverage automation and exception reporting. Contribute to the production of test documentation and user training materials. Ensure SOX controls and compliance requirements are embedded into system design, testing, and hypercare support. Act as a liaison between business units, technical teams, and vendors to ensure alignment of goals and deliverables. Serve as the primary user representative to vendors for troubleshooting and enhancement scheduling. Perform system monitoring and provide second-level help desk support. Analyze exception reports and review results with appropriate personnel. Create workflow templates and maintain associated libraries. Document business needs and translate them into functional and technical system requirements. Partner with SMEs and leaders to support UAT and post-implementation hypercare. Identify opportunities for automation and continuous improvement. Facilitate workshops to gather, clarify, and validate business requirements. Execute testing for system defects and enhancements prior to production release. Design and map system integrations including data flows and reporting structures. Systems & Applications UniVerse, DG Sun, RCC, Documentum, UniFi PRO, TimeshareWare-Asia, eDocs, ImageQuest, eOriginal, DocuSign, PandaDoc, LoanServ, Concord, Docmosis Tornado, Salesforce. Specific Candidate Profile Education Bachelor's degree preferred in Computer Science, MIS, Finance, or a related field. Experience 3-5 years of experience in business analysis, systems support, or analytical roles. Prior experience in mortgage, financial services, or timeshare industries preferred. Technical certifications or equivalent enterprise systems experience a plus. Skills & Competencies Strong analytical, problem-solving, and documentation skills. Advanced proficiency with Microsoft Office, Microsoft Power Platform, and SQL. Excellent written, verbal, and interpersonal communication skills. Ability to manage multiple cross-functional initiatives simultaneously. Strong business acumen with a customer-focused, results-driven mindset. Ability to communicate technical concepts to diverse audiences, including leadership. Willingness and ability to provide 24x7 on-call support as required. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
04/14/2026
Full time
Job Summary The Senior Business Systems Analyst will lead system enhancements, automation initiatives, and testing efforts while ensuring compliance with Sarbanes-Oxley (SOX) requirements. This role serves as a critical liaison between business operations and technology, driving efficiency, system stability, and continuous improvement within Mortgage Bank Operations. Specific Expected Contributions Support Mortgage Bank Operations by understanding business processes and configuring systems that leverage automation and exception reporting. Contribute to the production of test documentation and user training materials. Ensure SOX controls and compliance requirements are embedded into system design, testing, and hypercare support. Act as a liaison between business units, technical teams, and vendors to ensure alignment of goals and deliverables. Serve as the primary user representative to vendors for troubleshooting and enhancement scheduling. Perform system monitoring and provide second-level help desk support. Analyze exception reports and review results with appropriate personnel. Create workflow templates and maintain associated libraries. Document business needs and translate them into functional and technical system requirements. Partner with SMEs and leaders to support UAT and post-implementation hypercare. Identify opportunities for automation and continuous improvement. Facilitate workshops to gather, clarify, and validate business requirements. Execute testing for system defects and enhancements prior to production release. Design and map system integrations including data flows and reporting structures. Systems & Applications UniVerse, DG Sun, RCC, Documentum, UniFi PRO, TimeshareWare-Asia, eDocs, ImageQuest, eOriginal, DocuSign, PandaDoc, LoanServ, Concord, Docmosis Tornado, Salesforce. Specific Candidate Profile Education Bachelor's degree preferred in Computer Science, MIS, Finance, or a related field. Experience 3-5 years of experience in business analysis, systems support, or analytical roles. Prior experience in mortgage, financial services, or timeshare industries preferred. Technical certifications or equivalent enterprise systems experience a plus. Skills & Competencies Strong analytical, problem-solving, and documentation skills. Advanced proficiency with Microsoft Office, Microsoft Power Platform, and SQL. Excellent written, verbal, and interpersonal communication skills. Ability to manage multiple cross-functional initiatives simultaneously. Strong business acumen with a customer-focused, results-driven mindset. Ability to communicate technical concepts to diverse audiences, including leadership. Willingness and ability to provide 24x7 on-call support as required. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Junior Software Developer with Cloud (AWS)/Data scientist
Synergistic it Buffalo, New York
Career Gap? Outdated Tech stack? No Interviews? Let's Get you Hired with a Process Many job seekers assume their skills have expired simply because they've been out of the workforce or recently laid off. But the truth is, your foundation is still valuable - it just needs sharpening. Despite layoffs and market shifts, the tech industry still needs skilled developers. The challenge is proving you're ready to contribute. Rejections can be discouraging, but they don't reflect your true potential - they reflect your preparation. Re entering the tech industry can feel overwhelming, especially after a layoff or career gap. But you don't have to do it alone. SynergisticIT gives you a fast, structured path back into the field. If you've been unemployed for 3-6+ months-or longer-you've probably seen how quickly the market can change. A career gap or an outdated tech stack can reduce callbacks, even when you have talent. Recruiters may assume your skills are outdated or your confidence is lower. But gaps don't define ability. They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure. Since 2010 , SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers-companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Citi, JPMC, Walmart Labs, Deloitte , and more-often with offers between $90,000 and $154,000 depending on role and expertise. Why gaps hurt-and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness. JOPP helps you rebuild that proof and confidence systematically. Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer , Java full stack engineer , Python/Java developer , DevOps/cloud engineer , plus data-track roles like data analyst , BI analyst , data engineer , data scientist , and ML/AI engineer . The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI . Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates SynergisticIT What Recruiters Look for in Junior Developers SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs - SynergisticIT Why programs don't fix gaps Many candidates with gaps try "one more course," but that rarely changes outcomes. Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers). Want to see credibility and event participation? If you want to explore here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: A gap isn't the end of your career. It's a chapter-and you can write the next one strategically. Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume. Resolve hardware, software and network problems Provide hardware / software technical support Providing software and hardware support to end users Provide technical hardware, software and network support to end users Assist in troubleshooting software application issues Provide technical support for both hardware and software issues users Perform software and hardware demos Maintaining inventory of hardware/software in the computer Troubleshoot all support issues for the company (hardware/software/network) Develop applications software and systems Inquire regarding computer software or hardware operations to resolve problems Supporting maintenance of system software and hardware components Determine computer problems and to coordinate hardware and/or software solutions Configure and upgrade computer hardware / software Plan software releases in accordance with other software applications Provide system level support to all personnel for all company computer software Provide user orientation on hardware, software and network operations Perform first-line troubleshooting on various hardware and software Provide user PC hardware/software phone support Provide computer support services both for hardware and software through company help desk system
04/14/2026
Full time
Career Gap? Outdated Tech stack? No Interviews? Let's Get you Hired with a Process Many job seekers assume their skills have expired simply because they've been out of the workforce or recently laid off. But the truth is, your foundation is still valuable - it just needs sharpening. Despite layoffs and market shifts, the tech industry still needs skilled developers. The challenge is proving you're ready to contribute. Rejections can be discouraging, but they don't reflect your true potential - they reflect your preparation. Re entering the tech industry can feel overwhelming, especially after a layoff or career gap. But you don't have to do it alone. SynergisticIT gives you a fast, structured path back into the field. If you've been unemployed for 3-6+ months-or longer-you've probably seen how quickly the market can change. A career gap or an outdated tech stack can reduce callbacks, even when you have talent. Recruiters may assume your skills are outdated or your confidence is lower. But gaps don't define ability. They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure. Since 2010 , SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers-companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Intel, Citi, JPMC, Walmart Labs, Deloitte , and more-often with offers between $90,000 and $154,000 depending on role and expertise. Why gaps hurt-and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness. JOPP helps you rebuild that proof and confidence systematically. Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer , Java full stack engineer , Python/Java developer , DevOps/cloud engineer , plus data-track roles like data analyst , BI analyst , data engineer , data scientist , and ML/AI engineer . The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI . Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates SynergisticIT What Recruiters Look for in Junior Developers SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs - SynergisticIT Why programs don't fix gaps Many candidates with gaps try "one more course," but that rarely changes outcomes. Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers). Want to see credibility and event participation? If you want to explore here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: A gap isn't the end of your career. It's a chapter-and you can write the next one strategically. Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume. Resolve hardware, software and network problems Provide hardware / software technical support Providing software and hardware support to end users Provide technical hardware, software and network support to end users Assist in troubleshooting software application issues Provide technical support for both hardware and software issues users Perform software and hardware demos Maintaining inventory of hardware/software in the computer Troubleshoot all support issues for the company (hardware/software/network) Develop applications software and systems Inquire regarding computer software or hardware operations to resolve problems Supporting maintenance of system software and hardware components Determine computer problems and to coordinate hardware and/or software solutions Configure and upgrade computer hardware / software Plan software releases in accordance with other software applications Provide system level support to all personnel for all company computer software Provide user orientation on hardware, software and network operations Perform first-line troubleshooting on various hardware and software Provide user PC hardware/software phone support Provide computer support services both for hardware and software through company help desk system
Systems Administrator II
JT4 LLC Edwards, California
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, ensures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system. Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists / trains staff members in the use of department. Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs. Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract. Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution RANGE POSITION DESCRIPTION The job duties of a System Administrator II include but are not limited to; deploying end user client hardware, configuring information system services, printer support and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations, uninterruptible power supplies (UPS), and associated structured cabling. System & Network Administration: Involves the deployment and administration of classified systems. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The candidate must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. The candidate must be able to obtain and maintain a DoD IAM Level II certification (CompTIA Security+) certification within 180 days of date hired. The candidate must have strong verbal and written communication skills. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess five (5) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator II must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design and computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess valid, state-issued driver's license Must be a U.S. citizen. SALARY The expected salary range for this position is $79,000 to $95,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
04/14/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, ensures hardware/software compatibility and maintains workstations and Microsoft (MS) Windows Operating Systems for stable performance. Employee will be responsible for the following functions/duties: Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system. Specifies network requirements, monitors local area network (LAN) performance, troubleshoots networking hardware and ensures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists / trains staff members in the use of department. Data Management (DM) System, associated databases and Configuration Management (CM)/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs. Serves as point of contact (POC) for problem reporting, incremental version updates and monitors yearly support contract. Makes recommendations for future hardware/software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution RANGE POSITION DESCRIPTION The job duties of a System Administrator II include but are not limited to; deploying end user client hardware, configuring information system services, printer support and addressing any end user concerns. In addition, a suitable candidate will have a working knowledge of cybersecurity concepts and best practices. Key Responsibilities Asset Lifecycle Management: Responsible for the deployment, maintenance, and decommissioning of all organizational IT hardware and software. This includes the physical installation of workstations, uninterruptible power supplies (UPS), and associated structured cabling. System & Network Administration: Involves the deployment and administration of classified systems. This includes the full lifecycle of user account management, from creation and initial login support (password changes, email configuration, and network share mapping) to the eventual decommissioning of accounts. Manages user account permissions and access controls on the enterprise network through the IAO Express system. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of IT support issues through the helpdesk ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The candidate must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. The candidate must be able to obtain and maintain a DoD IAM Level II certification (CompTIA Security+) certification within 180 days of date hired. The candidate must have strong verbal and written communication skills. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess five (5) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator II must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design and computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess valid, state-issued driver's license Must be a U.S. citizen. SALARY The expected salary range for this position is $79,000 to $95,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: CSAN6, JIT13, A1412TW
Windows Computer System Administrator
JT4 LLC Las Vegas, Nevada
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Install and manage Microsoft Windows workstation and server operating systems Manage and maintain virtualization environments including Hyper-V and VMware Manage large scale, shared storage solutions EMC, SAN, NetApp SAN and iSCSI devices Maintain Microsoft domain services to include Active Directory, DNS, DHCP, Remote Access services and Distributed File Systems Installs, maintains and supports enterprise IT applications such as Microsoft Exchange Server and Microsoft SQL server Supports high availability fault-tolerant computing solutions and Microsoft failover clustering Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation DESIRED QUALIFCATIONS Experience with full access ADUC, DHCP, DNS, DFS, on Windows Server Basic Linux/Unix server configuration and troubleshooting experience. Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA Understanding of JSIG/RMF compliance, implementation and documentation REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE A bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least nine (9) years of experience in computer system related areas of expertise and must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator IV must possess the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment Must possess planning/organizing skills and must be able to work under deadlines Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. SALARY The expected salary range for this position is $104,000 to $135,200 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSN6, JIT13; JCORP12
04/14/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Install and manage Microsoft Windows workstation and server operating systems Manage and maintain virtualization environments including Hyper-V and VMware Manage large scale, shared storage solutions EMC, SAN, NetApp SAN and iSCSI devices Maintain Microsoft domain services to include Active Directory, DNS, DHCP, Remote Access services and Distributed File Systems Installs, maintains and supports enterprise IT applications such as Microsoft Exchange Server and Microsoft SQL server Supports high availability fault-tolerant computing solutions and Microsoft failover clustering Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation DESIRED QUALIFCATIONS Experience with full access ADUC, DHCP, DNS, DFS, on Windows Server Basic Linux/Unix server configuration and troubleshooting experience. Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA Understanding of JSIG/RMF compliance, implementation and documentation REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE A bachelor's degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least nine (9) years of experience in computer system related areas of expertise and must possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator IV must possess the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment Must possess planning/organizing skills and must be able to work under deadlines Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. SALARY The expected salary range for this position is $104,000 to $135,200 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses / certifications and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSN6, JIT13; JCORP12
Title Specialist
Hendrick Automotive Group Wilmington, North Carolina
Jeff Gordon Chevrolet Location: 228 S. College Rd, Wilmington, North Carolina 28403 Summary: Responsible for preparing tax, title and legal transfer documents on vehicle sales. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilitiesinclude the following: Verify check, cash and contract funds Prepares tax and title documents on a timely basis Submits legal transfer documents to DMV on a timely basis Processes paperwork on a timely basis Maintains files of tax and legal transfer documents Maintain schedules Builds relationships and communications with dealership personnel, accounting managers and HAG Process and assign all titles received Process title work with OLRS or DMV in a timely manner Prepare out of state title work within priority guidelines Prep allocated number of deals a day for processing Key OLRS report, checks and journal entries daily as needed Expedite duplicate title process as needed Track and/or investigate outstanding titles Reconcile schedules weekly Actively research any outstanding issues that prevent you from completing any of the above Pull titles, mail plates and copy title work as needed Process/maintain dealer plates and temporary markers Prepare Service Loaners - maintain tags Assist with DMV Enforcement and Floor Plan Audits Attend weekly department meetings Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED o High School Diploma Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive Business o Human Resources o Information Technology Desired Work Experience: up to 3 years o 3-5 years o 5+ years Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Basic Vehicle titling and/or DMV experience in a high volume environment desired. Strong organizational skills required. Certificates and Licenses: o Valid Driver's License o Automobile Salesperson License Notary Public Computer Skills: Intermediate knowledge of Microsoft Office Products. Ability to learn the Dealership Management System, Spreadsheet software, accounting software, and inventory software. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, and feel. Environment Demands: Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Math Ability: Ability to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume. Reasoning Ability: Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit .
04/14/2026
Full time
Jeff Gordon Chevrolet Location: 228 S. College Rd, Wilmington, North Carolina 28403 Summary: Responsible for preparing tax, title and legal transfer documents on vehicle sales. Supervisory Responsibilities: This job has no direct supervisory responsibilities. Essential Duties and Responsibilitiesinclude the following: Verify check, cash and contract funds Prepares tax and title documents on a timely basis Submits legal transfer documents to DMV on a timely basis Processes paperwork on a timely basis Maintains files of tax and legal transfer documents Maintain schedules Builds relationships and communications with dealership personnel, accounting managers and HAG Process and assign all titles received Process title work with OLRS or DMV in a timely manner Prepare out of state title work within priority guidelines Prep allocated number of deals a day for processing Key OLRS report, checks and journal entries daily as needed Expedite duplicate title process as needed Track and/or investigate outstanding titles Reconcile schedules weekly Actively research any outstanding issues that prevent you from completing any of the above Pull titles, mail plates and copy title work as needed Process/maintain dealer plates and temporary markers Prepare Service Loaners - maintain tags Assist with DMV Enforcement and Floor Plan Audits Attend weekly department meetings Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations. Demonstrates the Company's Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties. Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. Desired Education: o GED o High School Diploma Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive Business o Human Resources o Information Technology Desired Work Experience: up to 3 years o 3-5 years o 5+ years Education/Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Basic Vehicle titling and/or DMV experience in a high volume environment desired. Strong organizational skills required. Certificates and Licenses: o Valid Driver's License o Automobile Salesperson License Notary Public Computer Skills: Intermediate knowledge of Microsoft Office Products. Ability to learn the Dealership Management System, Spreadsheet software, accounting software, and inventory software. Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel. Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, and feel. Environment Demands: Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with customers, managers and employees. Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos. Math Ability: Ability to add, subtract, multiply and divide. Ability to calculate figures and amounts such as discounts, interest, commission, proportions, percentages, area, circumference, and volume. Reasoning Ability: Ability to apply common sense understanding to carry out simple instructions. Ability to deal with standardized situations. Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them. Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. Passion for Winning Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit .
Desktop Support Technician
Ovation Workplace Services Inc Brooklyn, New York
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
04/14/2026
Full time
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
Desktop Support Technician
Ovation Workplace Services Inc Brentwood, New York
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
04/14/2026
Full time
Job Purpose The L2 IT Support Technician role is responsible for providing advanced technical support to National Grid field workers. This position ensures that all IT-related issues are resolved efficiently, enabling field personnel to perform their duties without interruption. The role requires a strong understanding of field applications (EX: Salesforce, Lemur, AVLS, OMW, etc) and devices (Ex: Truck mounted Toughbooks, IOS devices, Modems, Drivecams), excellent problem-solving skills, and the ability to communicate effectively with non-technical staff. Key Accountabilities Technical Support: Provide phone-based support for IT issues related to hardware, software, and network connectivity for field workers. Troubleshooting: Diagnose and resolve technical issues, escalating issues to other support teams when necessary. Documentation: Maintain accurate records of support requests and resolutions in the IT service management system (Currently Service Now). Training: Assist in training field workers on new technologies and IT systems to enhance their operational efficiency. Collaboration: Work closely with IT teams and field operations to ensure seamless integration of technology in daily operations. Knowledge, Experience & Technical Know-How Education: Associate's degree in Information Technology or related field; Bachelor's degree preferred. Experience: Minimum of 2 years of experience in IT support, preferably in a utility or field service environment. Technical Skills: Proficiency in troubleshooting Windows, IOS operating systems, and Enterprise software applications. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users. Qualifications Certifications: Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Apple Certified Support Professional (ACSP are a plus. Problem-Solving: Demonstrated ability to analyze problems and develop effective solutions. Customer Service: Strong customer service orientation with a focus on user satisfaction. Main Interfaces Field Workers IT Support Teams Operations Management Note: Will be required to install and configure connectivity/modem devices in service trucks, including connecting equipment to vehicle power (12V wiring) to support communication and emergency connectivity needs.
Network Manager
Bering Straits Native Corporation Aberdeen, Maryland
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Network Manager Location - Aberdeen, MD The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $175k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel. • Provide Tier II/Tier III network support in coordination with the SATCOM Help Desk SME. • Conduct troubleshooting for routing, switching, VPN, firewall, wireless access, and GC (Government Computer) network connectivity issues. • Support NIPR, SIPR, and specialized SATCOM network segments as defined by the contract. • Ensure compliance with DoD, Army, and APG network security and authorization requirements. • Maintain and update network diagrams, documentation, SOPs, and configuration baselines. • Oversee patching, security hardening, and software updates in accordance with cybersecurity guidance. • Manage user access, permissions, group policies, and account requests in coordination with security personnel. • Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. • Provide direct support to the Senior Program Manager in technical planning, network risk identification, and mitigation strategies. • Manage network equipment lifecycle including installation, replacement, RMA processing, and configuration control. • Support deployment, setup, testing, and sustainment of VSAT, SATCOM, and baseband devices requiring network integration. • Track network incidents, produce reports, and recommend improvements to enhance stability and security. • Supervise junior network technicians as required, providing technical guidance and ensuring adherence to established processes. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • 5+ years of professional network administration or network operations experience in a DoD or enterprise environment. • Experience supporting troubleshooting for government networks, GC systems, or tactical communications networks. • Experience coordinating with help desk operations and technical teams. • Strong understanding of network fundamentals: routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls. • Experience troubleshooting GC connectivity, NIPR/SIPR networks, or similar secure environments. • Ability to produce accurate and clear technical documentation, network diagrams, and SOPs. • Strong interpersonal skills to work with Help Desk SME, logisticians, warehouse managers, and program leadership. • Ability to diagnose and resolve network issues under time-sensitive or mission-critical conditions. • Familiarity with DoD cybersecurity policies, IA controls, and related compliance requirements. Knowledge, Skills, Abilities, and Other Characteristics • Knowledge of enterprise network hardware (switches, routers, access points, firewalls). • Understanding of SATCOM/baseband integration requirements as they relate to network connectivity. • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. • Ability to work independently, make informed decisions, and escalate issues appropriately. • Ability to collaborate effectively across multiple technical and non-technical teams. • Strong analytical and problem-solving skills for diagnosing complex network issues. • Ability to maintain meticulous documentation and configuration control. Preferred • N/A Supervisory Responsibilities • This position will have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 35 pounds for network hardware such as switches, servers, and racks (occasionally). • Must be able to work in server rooms, communications closets, and warehouse environments (occasionally). • Must be able to sit, stand, or walk for extended periods when conducting troubleshooting or network assessments. • Must be able to climb short ladders or access raised floors/rack systems occasionally. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: • Standard full-time schedule with availability for occasional after-hours or emergency network support. • Must be able to support mission-critical deadlines tied to logistics, SATCOM systems, and technical operations. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must meet APG access requirements, including background screening or security badges. • May require a security clearance depending on contract requirements. • This position directly supports a multi-functional technical team and interfaces frequently with Government personnel. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/14/2026
Full time
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Network Manager Location - Aberdeen, MD The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $175k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel. • Provide Tier II/Tier III network support in coordination with the SATCOM Help Desk SME. • Conduct troubleshooting for routing, switching, VPN, firewall, wireless access, and GC (Government Computer) network connectivity issues. • Support NIPR, SIPR, and specialized SATCOM network segments as defined by the contract. • Ensure compliance with DoD, Army, and APG network security and authorization requirements. • Maintain and update network diagrams, documentation, SOPs, and configuration baselines. • Oversee patching, security hardening, and software updates in accordance with cybersecurity guidance. • Manage user access, permissions, group policies, and account requests in coordination with security personnel. • Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. • Provide direct support to the Senior Program Manager in technical planning, network risk identification, and mitigation strategies. • Manage network equipment lifecycle including installation, replacement, RMA processing, and configuration control. • Support deployment, setup, testing, and sustainment of VSAT, SATCOM, and baseband devices requiring network integration. • Track network incidents, produce reports, and recommend improvements to enhance stability and security. • Supervise junior network technicians as required, providing technical guidance and ensuring adherence to established processes. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • 5+ years of professional network administration or network operations experience in a DoD or enterprise environment. • Experience supporting troubleshooting for government networks, GC systems, or tactical communications networks. • Experience coordinating with help desk operations and technical teams. • Strong understanding of network fundamentals: routing, switching, TCP/IP, DNS, DHCP, VLANs, VPNs, firewalls. • Experience troubleshooting GC connectivity, NIPR/SIPR networks, or similar secure environments. • Ability to produce accurate and clear technical documentation, network diagrams, and SOPs. • Strong interpersonal skills to work with Help Desk SME, logisticians, warehouse managers, and program leadership. • Ability to diagnose and resolve network issues under time-sensitive or mission-critical conditions. • Familiarity with DoD cybersecurity policies, IA controls, and related compliance requirements. Knowledge, Skills, Abilities, and Other Characteristics • Knowledge of enterprise network hardware (switches, routers, access points, firewalls). • Understanding of SATCOM/baseband integration requirements as they relate to network connectivity. • Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously. • Ability to work independently, make informed decisions, and escalate issues appropriately. • Ability to collaborate effectively across multiple technical and non-technical teams. • Strong analytical and problem-solving skills for diagnosing complex network issues. • Ability to maintain meticulous documentation and configuration control. Preferred • N/A Supervisory Responsibilities • This position will have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 35 pounds for network hardware such as switches, servers, and racks (occasionally). • Must be able to work in server rooms, communications closets, and warehouse environments (occasionally). • Must be able to sit, stand, or walk for extended periods when conducting troubleshooting or network assessments. • Must be able to climb short ladders or access raised floors/rack systems occasionally. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: • Standard full-time schedule with availability for occasional after-hours or emergency network support. • Must be able to support mission-critical deadlines tied to logistics, SATCOM systems, and technical operations. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must meet APG access requirements, including background screening or security badges. • May require a security clearance depending on contract requirements. • This position directly supports a multi-functional technical team and interfaces frequently with Government personnel. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
SATCOM Help Desk SME
Bering Straits Native Corporation Aberdeen, Maryland
About Bering Dynamic Solutions Bering Dynamic Solutions (BDS) delivers a comprehensive suite of information technology and professional services. Our expertise includes network and systems administration, enterprise architecture and resource planning, SharePoint services, email operations, and e-authentication solutions. We specialize in certification and accreditation, software design, programming, implementation, and testing. BDS also provides Zero Trust implementation, telecommunications and land mobile radio system maintenance, help desk support, IT transformation services, and cybersecurity solutions. About this position: SATCOM Help Desk SME The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $129k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Serve as the primary technical expert for SATCOM Help Desk operations, including Tier I and Tier II support functions. • Provide exceptional customer service, ensuring timely, professional, and accurate responses to user inquiries. • Troubleshoot basic Government Computer (GC) connectivity, workstation issues, and network access problems. • Perform network troubleshooting, including diagnosing basic routing, switching, firewall, and connectivity issues. • Create, edit, and maintain technical documentation, SOPs, troubleshooting guides, and ticket updates. • Manage and supervise help desk personnel supporting the SMC, ensuring high-quality performance and adherence to procedures. • Oversee ticket creation, tracking, escalation, and closure using approved service desk systems. • Provide Tier I support for phone calls, initial diagnoses, and ticket tracking; provide Tier II support for more advanced maintenance, configuration, and issue resolution. • Coordinate shipment, RMA processing, and tracking of procured items in support of the SMC. • Maintain logs, reports, and metrics on ticket flow, recurring issues, asset conditions, and customer satisfaction trends. • Conduct regular communication with users, program managers, and engineering teams to coordinate troubleshooting and updates. • Ensure compliance with help desk policies, security directives, network guidelines, and DoD IT standards. • Train, mentor, and guide junior personnel to ensure consistent and quality support operations. • Recommend process improvements to increase efficiency, reduce ticket volume, and enhance user experience. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • Minimum of four (4) years of IT customer support experience. • Minimum of two (2) years of experience in a military environment • Exceptional customer service skills and professionalism. • Basic troubleshooting skills for Government Computer (GC) connectivity issues. • Knowledge of network fundamentals and common network troubleshooting techniques. • Strong technical documentation skills, including writing SOPs, ticket notes, and system reports. • Excellent communication and interpersonal skills for interaction with customers, leadership, and technical teams. • Ability to work in a fast-paced help desk environment with shifting priorities. • Ability to handle RMAs, shipment coordination, and tracking procedures. Knowledge, Skills, Abilities, and Other Characteristics • Understanding of SATCOM basics, network connectivity concepts, and common workstation/network issues. • Familiarity with DoD IT environments, ticketing systems, and GC connectivity troubleshooting procedures. • Strong time-management, organizational, and multi-tasking abilities. • Ability to work independently or as part of a help desk team. • Ability to mentor staff and ensure consistent performance across Tier I and Tier II support roles. • Skills in documenting workflows, drafting troubleshooting guides, and maintaining accurate support records. Preferred • Experience with SATCOM systems, baseband equipment, or tactical communications environments. • Experience with DoD ticketing systems such as Remedy, ServiceNow, or ITSM equivalents. • Basic knowledge of RMAs, logistics tracking, and equipment accountability processes. • Technical certifications (CompTIA A+, Network+, Security+, etc.) Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 25 pounds occasionally (for movement or inspection of equipment). • Must be able to sit or stand for extended periods while operating help desk systems or troubleshooting devices. • Must be able to walk to and from office or equipment areas for hands-on support. • Must be able to use standard office and IT equipment including computers, phones, and diagnostic tools. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • REQURIED FOR APPLICANT VISABLITY. • Physical Setting: • Work performed in a professional office/help desk environment with occasional visits to technical or equipment rooms. • May require limited movement to support hands-on workstation troubleshooting. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must comply with all site-specific, DoD, and network security requirements. • May require obtaining a base access credential. • Direct interaction with users, help desk staff, and government representatives is routine. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/14/2026
Full time
About Bering Dynamic Solutions Bering Dynamic Solutions (BDS) delivers a comprehensive suite of information technology and professional services. Our expertise includes network and systems administration, enterprise architecture and resource planning, SharePoint services, email operations, and e-authentication solutions. We specialize in certification and accreditation, software design, programming, implementation, and testing. BDS also provides Zero Trust implementation, telecommunications and land mobile radio system maintenance, help desk support, IT transformation services, and cybersecurity solutions. About this position: SATCOM Help Desk SME The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $129k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Serve as the primary technical expert for SATCOM Help Desk operations, including Tier I and Tier II support functions. • Provide exceptional customer service, ensuring timely, professional, and accurate responses to user inquiries. • Troubleshoot basic Government Computer (GC) connectivity, workstation issues, and network access problems. • Perform network troubleshooting, including diagnosing basic routing, switching, firewall, and connectivity issues. • Create, edit, and maintain technical documentation, SOPs, troubleshooting guides, and ticket updates. • Manage and supervise help desk personnel supporting the SMC, ensuring high-quality performance and adherence to procedures. • Oversee ticket creation, tracking, escalation, and closure using approved service desk systems. • Provide Tier I support for phone calls, initial diagnoses, and ticket tracking; provide Tier II support for more advanced maintenance, configuration, and issue resolution. • Coordinate shipment, RMA processing, and tracking of procured items in support of the SMC. • Maintain logs, reports, and metrics on ticket flow, recurring issues, asset conditions, and customer satisfaction trends. • Conduct regular communication with users, program managers, and engineering teams to coordinate troubleshooting and updates. • Ensure compliance with help desk policies, security directives, network guidelines, and DoD IT standards. • Train, mentor, and guide junior personnel to ensure consistent and quality support operations. • Recommend process improvements to increase efficiency, reduce ticket volume, and enhance user experience. Required (Minimum Necessary) Qualifications • Education Requirements: High school diploma or GED equivalent • Level of Experience Requirements: • Minimum of four (4) years of IT customer support experience. • Minimum of two (2) years of experience in a military environment • Exceptional customer service skills and professionalism. • Basic troubleshooting skills for Government Computer (GC) connectivity issues. • Knowledge of network fundamentals and common network troubleshooting techniques. • Strong technical documentation skills, including writing SOPs, ticket notes, and system reports. • Excellent communication and interpersonal skills for interaction with customers, leadership, and technical teams. • Ability to work in a fast-paced help desk environment with shifting priorities. • Ability to handle RMAs, shipment coordination, and tracking procedures. Knowledge, Skills, Abilities, and Other Characteristics • Understanding of SATCOM basics, network connectivity concepts, and common workstation/network issues. • Familiarity with DoD IT environments, ticketing systems, and GC connectivity troubleshooting procedures. • Strong time-management, organizational, and multi-tasking abilities. • Ability to work independently or as part of a help desk team. • Ability to mentor staff and ensure consistent performance across Tier I and Tier II support roles. • Skills in documenting workflows, drafting troubleshooting guides, and maintaining accurate support records. Preferred • Experience with SATCOM systems, baseband equipment, or tactical communications environments. • Experience with DoD ticketing systems such as Remedy, ServiceNow, or ITSM equivalents. • Basic knowledge of RMAs, logistics tracking, and equipment accountability processes. • Technical certifications (CompTIA A+, Network+, Security+, etc.) Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be able to lift up to 25 pounds occasionally (for movement or inspection of equipment). • Must be able to sit or stand for extended periods while operating help desk systems or troubleshooting devices. • Must be able to walk to and from office or equipment areas for hands-on support. • Must be able to use standard office and IT equipment including computers, phones, and diagnostic tools. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • REQURIED FOR APPLICANT VISABLITY. • Physical Setting: • Work performed in a professional office/help desk environment with occasional visits to technical or equipment rooms. • May require limited movement to support hands-on workstation troubleshooting. • Schedule and Flexibility: • Standard full-time schedule; mission requirements may require occasional after-hours support. • Must be flexible and responsive to high-priority or urgent tickets. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. • Must comply with all site-specific, DoD, and network security requirements. • May require obtaining a base access credential. • Direct interaction with users, help desk staff, and government representatives is routine. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
IT Systems Support Specialist
DCS Corp Ridgecrest, California
Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.
04/14/2026
Full time
Salary Range: $70,304 - $90,300 This position is a hybrid role between an IT Support Analyst and a Junior Systems Administrator for the F/A-18 & EA-18G Integrated Product Team (IPT). The role is primarily responsible for Tier I/II troubleshooting and front-line triage, while providing significant opportunities to support more technical System Administrator tasks and functions as the candidate progresses. Essential Job Functions: Serve as a member of the team responsible for triaging and prioritizing all service calls, walk-ins, emails, and help desk tickets. Provide technical support to all end users, customers, and guests within the IPT. Perform standard account maintenance tasks including creating user accounts through Active Directory (AD), resetting passwords, and performing account unlocks. Assist with the routing of account-related paperwork to the proper personnel. Execute foundational system administrator tasks such as managing file share accounts, adjusting account permissions, and implementing assigned Change Requests (CRs). Support the deployment of IT assets and provide desktop/application troubleshooting to ensure mission-critical hardware remains operational. Support, implement, and comply with cybersecurity requirements and controls. Identify and manage relevant IT/Cybersecurity infrastructure components and documentation. Provide technical support for all VTC systems used throughout the IPT and assist with technical implementation for organizational projects and services. Coordinate activities with IT Management, stakeholders, and other technical teams. Work cross-functionally to achieve the IPT's mission and maintain operational uptime. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. High school diploma plus 10 years of experience or an Associates degree with four years experience. Must be able to be granted a security clearance and maintain one for the duration of employment. Teachable, positive attitude, highly motivated, and team oriented. Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment. Effectively communicate (oral and written) with tact and professionalism. Detail-oriented with strong organizational skills. Must be able to work onsite - This position is not remote work eligible. Windows Operating System and Security+ or other certifications required to comply with DoD 8140. Must be willing and able to work after hours/weekend support for patching and maintenance as needed. Possess professionalism, courtesy, high moral character, and integrity. Desired Skills: Expertise with Atlassian products such as Jira, Service Desk, and Wiki.
IT Network Administrator
PermiaCare Midland, Texas
Job Number: 483 Location: Midland Supervises: N FLSA: Non-Exempt Division: ADM Salary: $29.82 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered. Experience Required: At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Relevant certifications such as Network , CCNA or equivalent experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points. Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings. Monitor network performance and availability; identify and resolve connectivity issues. Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes. Troubleshoot network-related incidents and perform root cause analysis. Maintain network documentation including diagrams, IP schemes, and configuration records. Implement approved security configurations for network devices. Maintain firmware updates and patching for network hardware. Participate in disaster recovery testing as it relates to network systems. Ensure network configurations align with internal security policies and HIPAA requirements. Assist with vulnerability remediation related to network devices. Monitor firewall logs and investigate suspicious network activity as directed. Support incident response efforts involving network infrastructure. Respond to user requests for PC hardware support through NinjaOne help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system. Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials. Carefully follow IS Department procedures on tracking of PermiaCare technology assets to assist the Accounting Department in reconciling fixed asset records. Meet unit performance measures or targets. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other IT staff as needed. Assist with configuration and troubleshooting of VOIP systems integrated into the network. Support IP-based surveillance and physical access control systems from a network connectivity standpoint. Collaborate with System Administrator regarding Azure and hybrid network connectivity. Install, configure and maintain all end user software on PCs, such as applications, anti-virus, mobile connectivity and encryption. Distribute appropriate documentation to users. Install, configure and maintain all VOIP technology peripheral devices. Train end users as necessary. Research technology solutions and products as requested by other IT Staff. Provide technical assistance and support to staff, clients and other stakeholders in network-related issues. Stay up to date with the latest network technologies. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Strong understanding of TCP/IP networking fundamentals. Ability to manage switches, VLAN configuration, and firewall rule management. Knowledge of VPN technologies and secure remote access. Familiarity with wireless network configuration and troubleshooting. Basic knowledge of Windows Server networking services (DNS, DHCP). Understanding of network security principles and firewall best practices. Familiarity with Azure networking concepts. Ability to use network monitoring tools and log analysis. Strong troubleshooting methodology and critical thinking skills Ability to diagnose multi-layer connectivity issues (hardware, configuration, ISP-related). Ability to prioritize incidents based on operational impact. Ability to work independently on assigned network tasks. Effective communication skills (technical and non-technical). Strong documentation skills, to include non-technical correspondence. Knowledge of network configuration and troubleshooting for end user devices (PCs, printers, switches, etc). Knowledge of Windows Server administration. Ability to solve PC hardware and software problems with minimum support. Ability to learn new technology, investigate and troubleshoot implementation, and facilitate communication within the team for cross training. Ability to conduct data research and produce accurate results with minimal supervision. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Trauma informed. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements Ability to work independently Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. . click apply for full job details
04/14/2026
Full time
Job Number: 483 Location: Midland Supervises: N FLSA: Non-Exempt Division: ADM Salary: $29.82 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered. Experience Required: At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Relevant certifications such as Network , CCNA or equivalent experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points. Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings. Monitor network performance and availability; identify and resolve connectivity issues. Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes. Troubleshoot network-related incidents and perform root cause analysis. Maintain network documentation including diagrams, IP schemes, and configuration records. Implement approved security configurations for network devices. Maintain firmware updates and patching for network hardware. Participate in disaster recovery testing as it relates to network systems. Ensure network configurations align with internal security policies and HIPAA requirements. Assist with vulnerability remediation related to network devices. Monitor firewall logs and investigate suspicious network activity as directed. Support incident response efforts involving network infrastructure. Respond to user requests for PC hardware support through NinjaOne help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system. Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials. Carefully follow IS Department procedures on tracking of PermiaCare technology assets to assist the Accounting Department in reconciling fixed asset records. Meet unit performance measures or targets. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other IT staff as needed. Assist with configuration and troubleshooting of VOIP systems integrated into the network. Support IP-based surveillance and physical access control systems from a network connectivity standpoint. Collaborate with System Administrator regarding Azure and hybrid network connectivity. Install, configure and maintain all end user software on PCs, such as applications, anti-virus, mobile connectivity and encryption. Distribute appropriate documentation to users. Install, configure and maintain all VOIP technology peripheral devices. Train end users as necessary. Research technology solutions and products as requested by other IT Staff. Provide technical assistance and support to staff, clients and other stakeholders in network-related issues. Stay up to date with the latest network technologies. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Strong understanding of TCP/IP networking fundamentals. Ability to manage switches, VLAN configuration, and firewall rule management. Knowledge of VPN technologies and secure remote access. Familiarity with wireless network configuration and troubleshooting. Basic knowledge of Windows Server networking services (DNS, DHCP). Understanding of network security principles and firewall best practices. Familiarity with Azure networking concepts. Ability to use network monitoring tools and log analysis. Strong troubleshooting methodology and critical thinking skills Ability to diagnose multi-layer connectivity issues (hardware, configuration, ISP-related). Ability to prioritize incidents based on operational impact. Ability to work independently on assigned network tasks. Effective communication skills (technical and non-technical). Strong documentation skills, to include non-technical correspondence. Knowledge of network configuration and troubleshooting for end user devices (PCs, printers, switches, etc). Knowledge of Windows Server administration. Ability to solve PC hardware and software problems with minimum support. Ability to learn new technology, investigate and troubleshoot implementation, and facilitate communication within the team for cross training. Ability to conduct data research and produce accurate results with minimal supervision. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Trauma informed. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements Ability to work independently Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. . click apply for full job details
Service Desk Analyst 2
WEIDENHAMMER SYSTEMS CORPORATION Reading, Pennsylvania
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PI01cf228a1-
04/13/2026
Full time
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PI01cf228a1-
Service Desk Personnel
Careers Integrated Resources Inc Nashville, Tennessee
Job Title: Service Desk Personnel Location: Nashville, TN 37243 Duration: 12 Months Job Summary: We are seeking a Service Desk Personnel to provide first-level technical support to end users. The role involves handling support tickets, troubleshooting IT issues, and ensuring smooth operation of systems, devices, and applications. Key Responsibilities: Handle incoming IT support calls (up to 30/day) and resolve issues. Manage and update tickets using ServiceNow. Perform Active Directory tasks (password reset, unlock accounts, user lookup). Troubleshoot printers, server queues, and local print issues. Provide network support (VPN, Wi-Fi, LTE, connectivity issues). Support iOS devices (iPhones/iPads setup, reset, backup/restore). Assist with video conferencing tools (MS Teams, Cisco WebEx). Provide remote support using RDP, Teams, WebEx, MSRA. Perform hardware setup and deployment. Troubleshoot application issues (permissions, compatibility, browser vs installed apps). Required Skills: Experience in IT Helpdesk / Service Desk / Call Center support. Strong customer service and communication skills. Knowledge of Active Directory, ServiceNow or ticketing tools, Networking basics (VPN, Wi-Fi). Ability to multi-task and handle high call volume. Ability to lift to 50 lbs. Preferred Skills: Experience with IT call centers. Experience with printer troubleshooting & deployment. Exposure to mobile device management (iOS). Familiarity with Cisco tools and collaboration platforms.
04/09/2026
Full time
Job Title: Service Desk Personnel Location: Nashville, TN 37243 Duration: 12 Months Job Summary: We are seeking a Service Desk Personnel to provide first-level technical support to end users. The role involves handling support tickets, troubleshooting IT issues, and ensuring smooth operation of systems, devices, and applications. Key Responsibilities: Handle incoming IT support calls (up to 30/day) and resolve issues. Manage and update tickets using ServiceNow. Perform Active Directory tasks (password reset, unlock accounts, user lookup). Troubleshoot printers, server queues, and local print issues. Provide network support (VPN, Wi-Fi, LTE, connectivity issues). Support iOS devices (iPhones/iPads setup, reset, backup/restore). Assist with video conferencing tools (MS Teams, Cisco WebEx). Provide remote support using RDP, Teams, WebEx, MSRA. Perform hardware setup and deployment. Troubleshoot application issues (permissions, compatibility, browser vs installed apps). Required Skills: Experience in IT Helpdesk / Service Desk / Call Center support. Strong customer service and communication skills. Knowledge of Active Directory, ServiceNow or ticketing tools, Networking basics (VPN, Wi-Fi). Ability to multi-task and handle high call volume. Ability to lift to 50 lbs. Preferred Skills: Experience with IT call centers. Experience with printer troubleshooting & deployment. Exposure to mobile device management (iOS). Familiarity with Cisco tools and collaboration platforms.
SRP GIS Coordinator
Calibre Systems Fort Irwin, California
CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company,islookingforaGISAnalysttojoinourdynamic team! The successful candidate will joinFort Irwin's SustainableRangeProgramIntegratedTrainingArea Management to support the creation, analysis, management, and distribution of standardized geospatial information, products, and services to supportrangemodernization,rangeoperations,andthe Integrated TrainingAreaManagement Program atFort Irwin,CA.Primary duties willinclude but are not limited to:developing data according toestablished Quality Assurance Plans, working directly withcivilian and military personnel to develop GIS data, field data collection and development, GIS program management, metadata development, map production for various customers both military, internal, and civilian, web map development, GIS instruction, and custom GIS training exercise support. Secondary duties include performing initial Quality Control (QC) on all acquired data as well as on produced geospatial representations of that data and to report on QC issues unresolved, to document via required geospatial metadata as well as via monthly progress reports, and to perform mapping for QC and update briefing purposes. The successful candidate will work directly with the Installation Government Representative (IGR) as well as other Subject Matter Experts (SMEs) and the CALIBRE PM to perform the following tasks: Identify and acquire data in native formats from field, cooperative offices, state, and federal agencies. Priority data lists and methods will be provided for GIS Specialist to work from. This may require exploring and searching for data via communication with a wide variety of Subject Matter experts. Convert all formats of data acquired into well-documented geospatial files according to established Quality Assurance Plans. Create and ensure standard metadata is associated with each geospatial feature class and dataset and adheres to established metadata standards. Prepare and submit regular status/progress reports to CALIBRE and to the Installation as required. Prepare maps for project development, training exercises, reports, among other requests. Communicate and work with an extended interdisciplinary team on the installation and across the US to ensure proper understanding of installation needs, the Sustainable Range Program programmatic requirements, and mission sustainability. Assist with data collection, consolidation, sharing and general data management activities. Generate geospatial data, databases, analysis, maps, services and applications according to SRP and IGI&S standards and specification. Participate in conference calls and in-person meetings as scheduled. Other duties as illustrated in the established task order, and as requested by the installation. Attend trainings and educational opportunities to increase knowledge and skills. Develop written technical documentation (such as metadata, training materials, workflow diagrams, white papers, etc.). Create maps to communicate issues, to provide status updates or provide general spatial information to lay persons and geospatial experts. Orally communicate technical information effectively to lay persons and geospatial technical experts alike. Perform and answer regular data calls to installation leadership, as well as programmatic requests, in addition to regular quarterly data submittals and updates. Work closely with installation personnel to develop and update geospatial data to accurately reflect installation features and attributes. Procure imagery and digital elevation models as needed and at the request of the installation leadership Required Skills The ideal candidate will have: Ability to use ESRI's ArcGIS 10.6.1 desktop and catalog, and the knowledge to recommend updates, extensions, new software/ hardware, that will benefit the installation program. Knowledge of and experience using ArcGIS Pro 2.1. Working knowledge of both raster and vector datasets, with the ability to perform analysis on both types of data to support decision making and strategy development. Ability to perform spatial analysis (including buffers, extractions, line of sight, cut/ fill, watershed, etc.) using ESRI's ArcToolbox. Familiarity with SQL in a relational database environment. Knowledge of and experience using Trimble mapping grade GPS hardware and software. Demonstrate knowledge of concepts and principles of geospatial data management and general data Quality Assurance processes. Demonstrate ability to consistently and efficiently follow standard workflows and instructions. Very experienced with Microsoft Office applications. Excellent verbal and written communication. Ability to maneuver on foot over rough terrain carrying up to 40 lbs. Desirables: Familiarity with the US Army Sustainable Range Program Familiarity with SDSFIE and FGDC metadata schema. Experience using the spatial analysis extension, topology, and 3D analyst Experience creating and tracking large, detailed map products Knowledge of SQL Server, ArcGIS Server and ArcSDE Solid understanding of the geospatial tools to be used and the ability to follow a designated process, skills and knowledge essentially equivalent to a federal GS9 level. Preference will be given to those candidates that demonstrate greater than 2 years experience using established metadata tools and programs that are FGDC compliant or in advanced xml handling. Demonstrate experience of greater than 2 years developing and reviewing geospatial or tabular data to meet data standards, such as ensuring requisite data schemas, file naming conventions, etc. Strong communication and organizational skills are imperative to this position. Will be required to initiate and complete a variety of work tasks, requiring close coordination with and input from other people (including state and field staff members). Strong level of independence required for this position, which functions as the GIS Subject Matter Expert for the Installation and has a high level of autonomy. required Experience Minimum of 2 years' experience working with GIS in a professional environment, including but not limited to: importing, creating, and updating digital data layers, creating and updating maps for natural resource management, system (hardware and software) management and maintenance, development of remotely sensed data, and use of a variety of data layers to support training activities and land management. Experience using large format plotters and other output methods for map products that need to be disseminated to a variety of customers. Experience with requirements gathering, definition, and scoping/estimating. Experience with GPS data collection and field mapping procedures, correcting field collected data, and utilizing field collected data to design, develop, plan, and projects for execution as well as to evaluate project completion and success. Experience and familiarity working on government contracts or Task Orders. Experience working in a matrix organization which includes extensively remote workforce. Requires as a minimum a Bachelor's Degree from an accredited college/university in GIS, Geography with an emphasis in GIS, or related field with a GIS Certification combined with a minimum of two years relevant work experience. Two years professional work experience. This position may require periodic travel. Desirable Certifications: ArcGIS Desktop Associate certification GISP The base salary for this position is $67,000 to $80,000 depending on experience.
04/02/2026
Full time
CALIBRE Systems, Inc., an employee-owned mission focused solutions and digital transformation company,islookingforaGISAnalysttojoinourdynamic team! The successful candidate will joinFort Irwin's SustainableRangeProgramIntegratedTrainingArea Management to support the creation, analysis, management, and distribution of standardized geospatial information, products, and services to supportrangemodernization,rangeoperations,andthe Integrated TrainingAreaManagement Program atFort Irwin,CA.Primary duties willinclude but are not limited to:developing data according toestablished Quality Assurance Plans, working directly withcivilian and military personnel to develop GIS data, field data collection and development, GIS program management, metadata development, map production for various customers both military, internal, and civilian, web map development, GIS instruction, and custom GIS training exercise support. Secondary duties include performing initial Quality Control (QC) on all acquired data as well as on produced geospatial representations of that data and to report on QC issues unresolved, to document via required geospatial metadata as well as via monthly progress reports, and to perform mapping for QC and update briefing purposes. The successful candidate will work directly with the Installation Government Representative (IGR) as well as other Subject Matter Experts (SMEs) and the CALIBRE PM to perform the following tasks: Identify and acquire data in native formats from field, cooperative offices, state, and federal agencies. Priority data lists and methods will be provided for GIS Specialist to work from. This may require exploring and searching for data via communication with a wide variety of Subject Matter experts. Convert all formats of data acquired into well-documented geospatial files according to established Quality Assurance Plans. Create and ensure standard metadata is associated with each geospatial feature class and dataset and adheres to established metadata standards. Prepare and submit regular status/progress reports to CALIBRE and to the Installation as required. Prepare maps for project development, training exercises, reports, among other requests. Communicate and work with an extended interdisciplinary team on the installation and across the US to ensure proper understanding of installation needs, the Sustainable Range Program programmatic requirements, and mission sustainability. Assist with data collection, consolidation, sharing and general data management activities. Generate geospatial data, databases, analysis, maps, services and applications according to SRP and IGI&S standards and specification. Participate in conference calls and in-person meetings as scheduled. Other duties as illustrated in the established task order, and as requested by the installation. Attend trainings and educational opportunities to increase knowledge and skills. Develop written technical documentation (such as metadata, training materials, workflow diagrams, white papers, etc.). Create maps to communicate issues, to provide status updates or provide general spatial information to lay persons and geospatial experts. Orally communicate technical information effectively to lay persons and geospatial technical experts alike. Perform and answer regular data calls to installation leadership, as well as programmatic requests, in addition to regular quarterly data submittals and updates. Work closely with installation personnel to develop and update geospatial data to accurately reflect installation features and attributes. Procure imagery and digital elevation models as needed and at the request of the installation leadership Required Skills The ideal candidate will have: Ability to use ESRI's ArcGIS 10.6.1 desktop and catalog, and the knowledge to recommend updates, extensions, new software/ hardware, that will benefit the installation program. Knowledge of and experience using ArcGIS Pro 2.1. Working knowledge of both raster and vector datasets, with the ability to perform analysis on both types of data to support decision making and strategy development. Ability to perform spatial analysis (including buffers, extractions, line of sight, cut/ fill, watershed, etc.) using ESRI's ArcToolbox. Familiarity with SQL in a relational database environment. Knowledge of and experience using Trimble mapping grade GPS hardware and software. Demonstrate knowledge of concepts and principles of geospatial data management and general data Quality Assurance processes. Demonstrate ability to consistently and efficiently follow standard workflows and instructions. Very experienced with Microsoft Office applications. Excellent verbal and written communication. Ability to maneuver on foot over rough terrain carrying up to 40 lbs. Desirables: Familiarity with the US Army Sustainable Range Program Familiarity with SDSFIE and FGDC metadata schema. Experience using the spatial analysis extension, topology, and 3D analyst Experience creating and tracking large, detailed map products Knowledge of SQL Server, ArcGIS Server and ArcSDE Solid understanding of the geospatial tools to be used and the ability to follow a designated process, skills and knowledge essentially equivalent to a federal GS9 level. Preference will be given to those candidates that demonstrate greater than 2 years experience using established metadata tools and programs that are FGDC compliant or in advanced xml handling. Demonstrate experience of greater than 2 years developing and reviewing geospatial or tabular data to meet data standards, such as ensuring requisite data schemas, file naming conventions, etc. Strong communication and organizational skills are imperative to this position. Will be required to initiate and complete a variety of work tasks, requiring close coordination with and input from other people (including state and field staff members). Strong level of independence required for this position, which functions as the GIS Subject Matter Expert for the Installation and has a high level of autonomy. required Experience Minimum of 2 years' experience working with GIS in a professional environment, including but not limited to: importing, creating, and updating digital data layers, creating and updating maps for natural resource management, system (hardware and software) management and maintenance, development of remotely sensed data, and use of a variety of data layers to support training activities and land management. Experience using large format plotters and other output methods for map products that need to be disseminated to a variety of customers. Experience with requirements gathering, definition, and scoping/estimating. Experience with GPS data collection and field mapping procedures, correcting field collected data, and utilizing field collected data to design, develop, plan, and projects for execution as well as to evaluate project completion and success. Experience and familiarity working on government contracts or Task Orders. Experience working in a matrix organization which includes extensively remote workforce. Requires as a minimum a Bachelor's Degree from an accredited college/university in GIS, Geography with an emphasis in GIS, or related field with a GIS Certification combined with a minimum of two years relevant work experience. Two years professional work experience. This position may require periodic travel. Desirable Certifications: ArcGIS Desktop Associate certification GISP The base salary for this position is $67,000 to $80,000 depending on experience.
Service Desk Analyst 2
WEIDENHAMMER SYSTEMS CORPORATION Reading, Pennsylvania
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIc1e555b11ae1-1750
04/01/2026
Full time
Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIc1e555b11ae1-1750
ERP Systems Administrator
Uplift Education Dallas, Texas
Mission Statement: Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world. Primary Purpose: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ERP System Administrator is responsible for assisting with a new ERP implementation and managing, maintaining, and optimizing the new system going forward. This role is also responsible for ensuring the system's stability, security, and functionality while supporting Finance, Human Resources, and IT stakeholders. The ideal candidate has strong expertise in Workday implementation, administration, configuration, integrations, and security, with the ability to troubleshoot issues and drive system enhancements. Duties/Responsibilities: Administer and configure Workday modules, ensuring optimal system performance. Partner with HR/Finance to manage Workday user accounts, roles, and security groups, ensuring compliance with policies. Oversee system upgrades, patches, and releases; conduct regression testing and validation. Act as a technical liaison for Workday helpdesk tickets. Assist the system administration team with on-call, after-hours support. Assist with configuration of business processes, workflows, notifications, and security roles in Workday. Partner with HR, Finance, and IT teams to identify system improvements and implement solutions. Support reporting and dashboard development to meet business needs. Manage and troubleshoot Workday integrations with third-party systems. Oversee data integrity, including audits, validations, and corrections. Support data migrations and provide guidance on data governance. Provide advanced user support, resolving system issues and tickets in a timely manner. Creating training and documentation to share with Workday end-users and power users. Act as a Workday subject matter expert, staying current on new features and best practices. Analyze information and technology needs from a strategic and operational perspective, determine requirements and resources and make recommendations to support Uplift Education's growth. Provide assistance to the system administration team on the rollout of new technologies for Uplift Education. Interface with nontechnical people on technical issues competently; strong verbal and written communications skills; experience handling large volume workloads with moderate management oversight. Perform job functions moderately independent with excellent problem-solving skills Project manage IT work initiatives and provide reasonably accurate estimates. Perform data backups and disaster recovery operations. Train, coach, and mentor system administration team members and other junior staff on the Workday system. Escalate and coordinate with third party vendors on Workday related incidents or problems. Physical Demands: Work is conducted in an office environment and requires the ability to operate office equipment and technology devices. At times you will be expected to lift and/or carry technology equipment not to exceed 50 pounds. Work Environment: Travel to multiple sites within the Uplift Education district is required. Work is normally conducted in an office setting. Application Procedure: Apply online All your information will be kept confidential according to EEO guidelines. Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law. Education, Experience, and/or Certification(s) Education Requirements: Bachelor's degree in Information Systems/Technology, Human Resources, Business Administration, or related field (or equivalent experience). Experience Requirements 3-5+ years of hands-on Workday system administration experience.Strong expertise in Workday Finance and HR, security configuration, and business process setup.Experience with Workday reporting, calculated fields, and integrations.Knowledge of data privacy, compliance, and audit requirements.Excellent troubleshooting, analytical, and problem-solving skills.Strong communication and stakeholder management abilities. Special Skills/Certifications Workday certifications (HCM, Security, Reporting, Integrations, or Payroll).Experience supporting multiple Workday modules (e.g., Benefits, Compensation, Absence, Recruiting, Financials).Familiarity with integration tools such as Workday Studio, EIB, and PECI.Prior experience in a mid-to-large organization or multi-entity environment. Required Skills/Abilities: Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze and apply common sense to understand and to carry out instructions in written or oral form. Ability to communicate effectively with all levels of personnel, students, and parents. PI352b233bf5-
04/01/2026
Full time
Mission Statement: Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world. Primary Purpose: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ERP System Administrator is responsible for assisting with a new ERP implementation and managing, maintaining, and optimizing the new system going forward. This role is also responsible for ensuring the system's stability, security, and functionality while supporting Finance, Human Resources, and IT stakeholders. The ideal candidate has strong expertise in Workday implementation, administration, configuration, integrations, and security, with the ability to troubleshoot issues and drive system enhancements. Duties/Responsibilities: Administer and configure Workday modules, ensuring optimal system performance. Partner with HR/Finance to manage Workday user accounts, roles, and security groups, ensuring compliance with policies. Oversee system upgrades, patches, and releases; conduct regression testing and validation. Act as a technical liaison for Workday helpdesk tickets. Assist the system administration team with on-call, after-hours support. Assist with configuration of business processes, workflows, notifications, and security roles in Workday. Partner with HR, Finance, and IT teams to identify system improvements and implement solutions. Support reporting and dashboard development to meet business needs. Manage and troubleshoot Workday integrations with third-party systems. Oversee data integrity, including audits, validations, and corrections. Support data migrations and provide guidance on data governance. Provide advanced user support, resolving system issues and tickets in a timely manner. Creating training and documentation to share with Workday end-users and power users. Act as a Workday subject matter expert, staying current on new features and best practices. Analyze information and technology needs from a strategic and operational perspective, determine requirements and resources and make recommendations to support Uplift Education's growth. Provide assistance to the system administration team on the rollout of new technologies for Uplift Education. Interface with nontechnical people on technical issues competently; strong verbal and written communications skills; experience handling large volume workloads with moderate management oversight. Perform job functions moderately independent with excellent problem-solving skills Project manage IT work initiatives and provide reasonably accurate estimates. Perform data backups and disaster recovery operations. Train, coach, and mentor system administration team members and other junior staff on the Workday system. Escalate and coordinate with third party vendors on Workday related incidents or problems. Physical Demands: Work is conducted in an office environment and requires the ability to operate office equipment and technology devices. At times you will be expected to lift and/or carry technology equipment not to exceed 50 pounds. Work Environment: Travel to multiple sites within the Uplift Education district is required. Work is normally conducted in an office setting. Application Procedure: Apply online All your information will be kept confidential according to EEO guidelines. Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law. Education, Experience, and/or Certification(s) Education Requirements: Bachelor's degree in Information Systems/Technology, Human Resources, Business Administration, or related field (or equivalent experience). Experience Requirements 3-5+ years of hands-on Workday system administration experience.Strong expertise in Workday Finance and HR, security configuration, and business process setup.Experience with Workday reporting, calculated fields, and integrations.Knowledge of data privacy, compliance, and audit requirements.Excellent troubleshooting, analytical, and problem-solving skills.Strong communication and stakeholder management abilities. Special Skills/Certifications Workday certifications (HCM, Security, Reporting, Integrations, or Payroll).Experience supporting multiple Workday modules (e.g., Benefits, Compensation, Absence, Recruiting, Financials).Familiarity with integration tools such as Workday Studio, EIB, and PECI.Prior experience in a mid-to-large organization or multi-entity environment. Required Skills/Abilities: Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze and apply common sense to understand and to carry out instructions in written or oral form. Ability to communicate effectively with all levels of personnel, students, and parents. PI352b233bf5-
Engineers Network NOC
Medline Industries - Transportation & Operations Northbrook, Illinois
Job Summary The NOC Engineer will execute tools, processes and metrics required to monitor and support our products and infrastructure. Handle events, incidents and escalations in accordance with formal procedures and serve as a primary interface to users, carriers and partner suppliers. Job Description Medline Industries, LP is seeking Engineers Network NOC to join our team in Libertyville, IL. Job Description Use tools, execute processes and track metrics required to monitor and support our products and infrastructure with the single goal of increasing availability. Handle events, incidents and escalations in accordance with formal procedures and serve as a primary interface to users, carriers and partner suppliers. Respond to and evaluate alerts/events in a timely manner. Proactively monitor infrastructure and applications to create and escalate issues when necessary. Perform level 2 and 3 troubleshooting, support and resolution of infrastructure issues. Create and maintain operational dashboards and reports to track and report infrastructure availability and service interruptions. Support the development and improvement of standards related to NOC tools and processes. Participate in quality assurance initiatives, including audits of assets, processes, and monitoring tools. Participate/lead all aspects of Incident resolution for Incidents escalated to the NOC, including leading conference calls and maintaining critical documentation. Coordinate incident resolution with field personnel, engineers, vendors, and management team. Ensure appropriate resources are engaged to resolve incidents according to their prioritization. Participate in timely and appropriate internal and external communication throughout the incident. Be a champion of incident management and event management principles and methods. Recognize and understand important infrastructure and application events. Participate in and recommend updates to the Event Management process. Ensure appropriate resources are engaged to acknowledge, manage and document all events. Demonstrated use of event and data analysis to translate event history into infrastructure configuration and architecture changes. Demonstrate a curiosity around detecting and resolving problems. Implement maintenance schedules for network elements. Coordinate notifications to client(s) with the Service Desk. Report project and operational status to management. Shift: this position will require working 2nd shift, from 2pm to 10pm central time. Telecommuting is permitted, but applicant must work from the worksite location at least 1-2 days per week. No additional national or international travel is anticipated. Job Requirements PRIMARY REQUIREMENTS: Bachelor's degree in information technology, Telecommunication Systems Management, or related filed, or its foreign equivalent, and 2 years of relevant work experience. In addition, experience with the following skills is required: (1) Experience performing IT Service Management processes including incident management and change management; (2) Experience using monitoring tools and processes including SolarWinds, Splunk, and AppDynamics; (3) Experience utilizing knowledge of IT networks, ISP Services, Routing Protocols, VoIP, Network Management, Routers, and Switches; (4) Experience utilizing knowledge of Advanced Windows System Administration and VMWare Systems; and (5) Experience working in an operations team that providing problem isolation, resolution, analytical and diagnostic. JOB SITE: 1910 Innovation Way, Libertyville, IL 60048 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $108,885.00 to $144,560.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
04/01/2026
Full time
Job Summary The NOC Engineer will execute tools, processes and metrics required to monitor and support our products and infrastructure. Handle events, incidents and escalations in accordance with formal procedures and serve as a primary interface to users, carriers and partner suppliers. Job Description Medline Industries, LP is seeking Engineers Network NOC to join our team in Libertyville, IL. Job Description Use tools, execute processes and track metrics required to monitor and support our products and infrastructure with the single goal of increasing availability. Handle events, incidents and escalations in accordance with formal procedures and serve as a primary interface to users, carriers and partner suppliers. Respond to and evaluate alerts/events in a timely manner. Proactively monitor infrastructure and applications to create and escalate issues when necessary. Perform level 2 and 3 troubleshooting, support and resolution of infrastructure issues. Create and maintain operational dashboards and reports to track and report infrastructure availability and service interruptions. Support the development and improvement of standards related to NOC tools and processes. Participate in quality assurance initiatives, including audits of assets, processes, and monitoring tools. Participate/lead all aspects of Incident resolution for Incidents escalated to the NOC, including leading conference calls and maintaining critical documentation. Coordinate incident resolution with field personnel, engineers, vendors, and management team. Ensure appropriate resources are engaged to resolve incidents according to their prioritization. Participate in timely and appropriate internal and external communication throughout the incident. Be a champion of incident management and event management principles and methods. Recognize and understand important infrastructure and application events. Participate in and recommend updates to the Event Management process. Ensure appropriate resources are engaged to acknowledge, manage and document all events. Demonstrated use of event and data analysis to translate event history into infrastructure configuration and architecture changes. Demonstrate a curiosity around detecting and resolving problems. Implement maintenance schedules for network elements. Coordinate notifications to client(s) with the Service Desk. Report project and operational status to management. Shift: this position will require working 2nd shift, from 2pm to 10pm central time. Telecommuting is permitted, but applicant must work from the worksite location at least 1-2 days per week. No additional national or international travel is anticipated. Job Requirements PRIMARY REQUIREMENTS: Bachelor's degree in information technology, Telecommunication Systems Management, or related filed, or its foreign equivalent, and 2 years of relevant work experience. In addition, experience with the following skills is required: (1) Experience performing IT Service Management processes including incident management and change management; (2) Experience using monitoring tools and processes including SolarWinds, Splunk, and AppDynamics; (3) Experience utilizing knowledge of IT networks, ISP Services, Routing Protocols, VoIP, Network Management, Routers, and Switches; (4) Experience utilizing knowledge of Advanced Windows System Administration and VMWare Systems; and (5) Experience working in an operations team that providing problem isolation, resolution, analytical and diagnostic. JOB SITE: 1910 Innovation Way, Libertyville, IL 60048 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $108,885.00 to $144,560.00 per year Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Windows System Administrator
JT4 LLC Las Vegas, Nevada
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills, and practical experience in the following areas: Install and manage Microsoft Windows workstation and server operating systems Manage and maintain virtualization environments including Hyper-V and VMware Manage large scale, shared storage solutions EMC, SAN, NetApp SAN and iSCSI devices Maintain Microsoft domain services to include Active Directory, DNS, DHCP, Remote Access services and Distributed File Systems Installs, maintains and supports enterprise IT applications such as Microsoft Exchange Server and Microsoft SQL server Supports high availability fault-tolerant computing solutions and Microsoft failover clustering Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Perform all other positions related duties as assigned or requested DESIRED QUALIFICATIONS Experience with full access ADUC, DHCP, DNS, DFS, on Windows Server Basic Linux/Unix server configuration and troubleshooting experience Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA Understanding of JSIG/RMF compliance, implementation and documentation REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design / computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSN6, JIT13; JCORP12
04/01/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Manage, install and maintain enterprise computer systems, storage systems, networks, and associated IT infrastructure. This position requires intermediate to advanced working knowledge, skills, and practical experience in the following areas: Install and manage Microsoft Windows workstation and server operating systems Manage and maintain virtualization environments including Hyper-V and VMware Manage large scale, shared storage solutions EMC, SAN, NetApp SAN and iSCSI devices Maintain Microsoft domain services to include Active Directory, DNS, DHCP, Remote Access services and Distributed File Systems Installs, maintains and supports enterprise IT applications such as Microsoft Exchange Server and Microsoft SQL server Supports high availability fault-tolerant computing solutions and Microsoft failover clustering Manages blade-based systems, physical desktop systems and Thin Client Technologies (WYSE) Understanding of System security compliance, implementation and documentation Perform all other positions related duties as assigned or requested DESIRED QUALIFICATIONS Experience with full access ADUC, DHCP, DNS, DFS, on Windows Server Basic Linux/Unix server configuration and troubleshooting experience Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA Understanding of JSIG/RMF compliance, implementation and documentation REQUIREMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess (7) years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. In addition, a Systems Administrator III must possess the following qualifications: Must have specific experience in the use of MS window server environments and various computer-aided design / computer-aided manufacturing (CAD/CAM), database, MS Office and Web enabled applications Must possess planning/organizing skills and must be able to work under deadlines Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments Must be capable of updating or repairing computer systems Must be able to obtain and maintain a government security clearance Must possess a valid, state-issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a federal government contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certification and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: CSN6, JIT13; JCORP12
IT Specialist II
Bering Straits Native Corporation Washington, Washington DC
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: IT Specialist II Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 99K - 103K Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Systems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. General IT and Administrative Support: Provide general IT and administrative support for a team of six Systems staff supporting EAP's 270 domestic users. Help Desk Support: Offer help desk support for out-of-scope, non-consolidated IT services. Mobile Device Support: Provide support, troubleshooting, and inventory control for mobile devices (phones, tablets, laptops). Desk Side User Support: Offer ad hoc user support for Windows workstations, laptops, tablets, and smartphones. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring. User Training: Provide basic user training in Microsoft Windows, Office 365, DOS applications, systems, etc. Reload and configure software on laptops. Digital Video Conferencing and Secure Phone Technologies: Assist with digital video conferencing (DVC) and secure phone technologies. Liaison with DT Bureau Staff: Liaise with the Bureau of Diplomatic Technology (DT) staff for consolidated IT services. Coordination of DT Services: Coordinate DT services to EAP domestic offices and DT personnel at 47 overseas posts. Technology Trends: Stay current on technology trends to support EAP's mission. Technology Advancement Suggestions: Suggest areas for technology advancement and recommend equipment purchases/upgrades. Backup SharePoint Administrator: Serve as a backup SharePoint Administrator. Event Setup and Cleanup: Assist with prepping conference rooms before and after official events during the workday. Assist with setting up and cleaning up official office events. IT equipment inventory: Assist with IT assets annual inventory and spot checks. Required (Minimum Necessary) Qualifications Education Requirements: Requires an associate degree in computer science or a related field. Level of Experience Requirements: N/A Knowledge, Skills, Abilities, and Other Characteristics Must have a Top-Secret/SCI clearance - (1) position Must have a Secret clearance - (1) position Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 30 lbs. equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Onsite Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Other Pertinent Work Details: This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. This task order may require travel. All travel shall be in accordance with the Federal Travel Regulation. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/01/2026
Full time
About Bering Straits Professional Services, LLC Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the U.S. Small Business Administration (SBA) as an 8(a) contractor . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: IT Specialist II Location - Washington, DC The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: 99K - 103K Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Systems Support Specialist: Serve as a systems support specialist in the East Asian and Pacific Affairs (EAP) bureau, providing IT support with a high degree of organization, resourcefulness, tact, and customer service/interpersonal skills. General IT and Administrative Support: Provide general IT and administrative support for a team of six Systems staff supporting EAP's 270 domestic users. Help Desk Support: Offer help desk support for out-of-scope, non-consolidated IT services. Mobile Device Support: Provide support, troubleshooting, and inventory control for mobile devices (phones, tablets, laptops). Desk Side User Support: Offer ad hoc user support for Windows workstations, laptops, tablets, and smartphones. Hardware Installation and Maintenance: Install/move computer hardware, monitors, printers, multi-function devices, adjustable VARIDESK desk converters/risers, and tidy the wiring. User Training: Provide basic user training in Microsoft Windows, Office 365, DOS applications, systems, etc. Reload and configure software on laptops. Digital Video Conferencing and Secure Phone Technologies: Assist with digital video conferencing (DVC) and secure phone technologies. Liaison with DT Bureau Staff: Liaise with the Bureau of Diplomatic Technology (DT) staff for consolidated IT services. Coordination of DT Services: Coordinate DT services to EAP domestic offices and DT personnel at 47 overseas posts. Technology Trends: Stay current on technology trends to support EAP's mission. Technology Advancement Suggestions: Suggest areas for technology advancement and recommend equipment purchases/upgrades. Backup SharePoint Administrator: Serve as a backup SharePoint Administrator. Event Setup and Cleanup: Assist with prepping conference rooms before and after official events during the workday. Assist with setting up and cleaning up official office events. IT equipment inventory: Assist with IT assets annual inventory and spot checks. Required (Minimum Necessary) Qualifications Education Requirements: Requires an associate degree in computer science or a related field. Level of Experience Requirements: N/A Knowledge, Skills, Abilities, and Other Characteristics Must have a Top-Secret/SCI clearance - (1) position Must have a Secret clearance - (1) position Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 30 lbs. equipment. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Onsite Schedule and Flexibility: Domestic office hours are 8:15 a.m. to 5:00 p.m., Monday through Friday, with a non-reimbursable 45-minute lunch. However, an alternative work schedule, including but not limited to Telework and Alternate Work Schedule, mutually agreed upon by the COR or GTM and the resource may be implemented. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Other Pertinent Work Details: This task order may require overtime (OT) when work requirements extend beyond 40 hours per week. This task order may require travel. All travel shall be in accordance with the Federal Travel Regulation. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Fielding Network Administrator
Bering Straits Native Corporation Aberdeen, Maryland
About Bering Straits Professional Servies Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Fielding Network Administrator Location: Kuwait The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $256k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Work with Network Engineer on STRMM software updates pushed to all cluster and Terminal servers • Work with CodeMettle for applicable IAVA updates and push them to remote systems • Work with SMC helpdesk personnel to oversee the sustainment and support process for local and remote STRMM systems • Oversee all Trouble Tickets that are assigned as CodeMettle Trouble Tickets and ensure oversight from open to close • Work with AFCENT and CodeMettle Engineers for support on STRMM issues pertaining to the AFCENT network Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's Degree • Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment. Preferred • Computer Science Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. After award, and prior to beginning work, the COR shall review resume(s) to ensure the proposed personnel meet the required labor category qualifications. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
04/01/2026
Full time
About Bering Straits Professional Servies Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies. BSPS is certified by the . In February 2022, BSPS became an International Organization for Standardization (ISO) 9001 certified company. BSPS received the ISO 9001 quality standard certification through the Performance Review Institute (PRI). PRI recognized BSPS for having met the stringent requirements of international standards, ongoing commitment to satisfying stakeholders and a dedication to continual improvement of their management systems. Through this certification, BSPS has joined an elite number of organizations worldwide who have achieved certification to this globally recognized ISO 9001 quality standard. About this position: Fielding Network Administrator Location: Kuwait The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $256k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities • Work with Network Engineer on STRMM software updates pushed to all cluster and Terminal servers • Work with CodeMettle for applicable IAVA updates and push them to remote systems • Work with SMC helpdesk personnel to oversee the sustainment and support process for local and remote STRMM systems • Oversee all Trouble Tickets that are assigned as CodeMettle Trouble Tickets and ensure oversight from open to close • Work with AFCENT and CodeMettle Engineers for support on STRMM issues pertaining to the AFCENT network Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's Degree • Shall have minimum of four (4) years in IT customer support and shall have two (2) years experience in a military environment. Preferred • Computer Science Supervisory Responsibilities • This position will not have supervisory responsibilities. You may delete this line if it does not apply to the job. DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. You may delete this line if it does not apply to the job. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. After award, and prior to beginning work, the COR shall review resume(s) to ensure the proposed personnel meet the required labor category qualifications. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Modal Window

  • Home
  • Contact
  • About Us
  • FAQs
  • Terms & Conditions
  • Privacy
  • Employer
  • Post a Job
  • Search Resumes
  • Sign in
  • Job Seeker
  • Find Jobs
  • Create Resume
  • Sign in
  • IT blog
  • Facebook
  • Twitter
  • LinkedIn
  • Youtube
© 2008-2026 IT Job Board