Boys & Girls Clubs of Larimer County
Estes Park, Colorado
Description: Boys & Girls Clubs of Larimer County (BGCLC) is a place for kids to laugh, a place to learn, a place to grow and a place to belong. Our staff members are critical to the success of our programs and organization. For more than 30 years, BGCLC has served the youth in Larimer County. Through amazing programs, caring staff, and a safe atmosphere, we give youth a place to go when they need support, care and most importantly, fun. We give youth a place to call home. BGCLC is looking for an energetic, fun-loving, adaptable individual to help foster a fun, safe, and positive after school and summer experience for school-aged youth in Estes Park, CO. The Assistant Club Director provides assistance to the Club Director in the overall daily operations of the Club to support Youth Development Outcomes consistent with organizational goals and mission. The position's primary function is on program implementation, service delivery, supervision and training of interns & volunteers, and facilities management. This position tends to work primarily with our members ages 12+, both on recruitment and program development. This position requires high energy, enthusiasm for BGCLC's mission, and the ability to adapt. Essential Functions And Responsibilities Maintain regular and reliable attendance in accordance with scheduled work hours. Establish programs consistent with the 5 key elements for positive youth development Provide guidance and act as a positive role model/mentor to all members. Support the management facilities and equipment to ensure a productive and clean work environment, reporting major issues to the Club Director. Maintain professional relationships/communication with all BGCLC stakeholders. Support day-to-day Club operations in the absence of the Club Director and/or in a temporary assignment during summer programs Adhere to all BGCLC policies and procedures. Program Development, Implementation and Evaluation: Ensure the physical/emotional health and safety of all members, volunteers, parents, and staff through BGCLC approved practices Effectively create, implement, and administer programs, services and activities for members and visitors Ensure required programming to meet grant requirements are implemented and compile necessary reports. Assist with food service in the Club, following all Food Bank/Health Dept. safe food handling protocols. Leadership: Support oversight of the functions of the Club entrance. This includes staff assigned to this area, safety systems, customer service, and appearance. Oversee and support interns, practicums, and volunteers. Including enhancement to recruitment, retention, and recognition. Represent BGCLC at community events when needed. Initiate and plan monthly Club family nights Assist with food service in the Club, following all Food Bank/Health Department safe food handling protocols. Administration: Ensure the front desk area is clean, organized, safe, and functioning efficiently Ensure accurate membership information is entered into membership tracking on a regular basis. Maintain and manage waitlists (if applicable), including all associated communications. Conduct new member/family orientations. Promote Club programs to youth and parents/guardians, Provide program information for community marketing materials and grant reports. NONESSENTIAL DUTIES Will handle financial transactions. Support programs at another Club location as needed Will assume other duties as assigned. This full-time, non-exempt position has a pay range of $23.10 - $25.41 per hour. This is an on-site role based in Estes Park, Colorado. Candidates must live within the local area. Requirements: Education and Work Experience Requirements: Must have completed at least one (1) of the following qualifications: An associate's degree or sixty (60) semester credit hours from an accredited college or university and three (3) months (455 hours) of experience in the care and supervision of four (4) or more children over the ages of four (4) years who are not related to the individual. 10 months (1600 hours) of experience in the care and supervision of four (4) or more children over the ages of four (4) years who are not related to the individual. A current early childhood professional credential level II (2) or higher in version 3.0 Minimum Qualifications Requirements: Must pass a background check. Ability to motivate youth and utilize effective behavior management Ability to implement quality programs for youth. Ability to build and maintain relationships with youth, parents and stakeholders. Able to effectively handle public relations. Mandatory CPR and First Aid Certifications. Valid State Driver's License. Preferred Qualifications: Bilingual in Spanish and English is strongly recommended. Supervisory Expectations: This position does not have any supervisory responsibilities Independence of Action: Results are defined, and existing practices are used as guidelines to determine specific work methods and carry out work activities independently; the supervisor/manager is available to resolve problems. Physical Demands and Work Environment: (The phrases "occasionally", "regularly", and "frequently" correspond to the following definitions: "occasionally" means up to ? of working time, "regularly" means between ? and ? of working time, and "frequently" means ? and more of working time.) The work environment is the typical youth mentorship or after school environment and may include transportation environments. The environment can be loud, stressful, complicated, and constant interruptions throughout the workday/shift. The employee must be comfortable performing multi-faceted projects, demonstrate superior interpersonal abilities-able to interact effectively with children and co-workers of all levels as well as with representatives of other organizations and institutions-ability to get along with diverse personalities: tact, maturity, and flexibility. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to work in a fast-paced environment with requirements include: sight, speaking, hearing, reaching, listening, sitting, standing, and stooping. The employee must regularly lift and/or move up to 50 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is chaotic and loud. Compensation details: 23.1-25.41 Hourly Wage PIf6ce4f1e5-
04/01/2026
Full time
Description: Boys & Girls Clubs of Larimer County (BGCLC) is a place for kids to laugh, a place to learn, a place to grow and a place to belong. Our staff members are critical to the success of our programs and organization. For more than 30 years, BGCLC has served the youth in Larimer County. Through amazing programs, caring staff, and a safe atmosphere, we give youth a place to go when they need support, care and most importantly, fun. We give youth a place to call home. BGCLC is looking for an energetic, fun-loving, adaptable individual to help foster a fun, safe, and positive after school and summer experience for school-aged youth in Estes Park, CO. The Assistant Club Director provides assistance to the Club Director in the overall daily operations of the Club to support Youth Development Outcomes consistent with organizational goals and mission. The position's primary function is on program implementation, service delivery, supervision and training of interns & volunteers, and facilities management. This position tends to work primarily with our members ages 12+, both on recruitment and program development. This position requires high energy, enthusiasm for BGCLC's mission, and the ability to adapt. Essential Functions And Responsibilities Maintain regular and reliable attendance in accordance with scheduled work hours. Establish programs consistent with the 5 key elements for positive youth development Provide guidance and act as a positive role model/mentor to all members. Support the management facilities and equipment to ensure a productive and clean work environment, reporting major issues to the Club Director. Maintain professional relationships/communication with all BGCLC stakeholders. Support day-to-day Club operations in the absence of the Club Director and/or in a temporary assignment during summer programs Adhere to all BGCLC policies and procedures. Program Development, Implementation and Evaluation: Ensure the physical/emotional health and safety of all members, volunteers, parents, and staff through BGCLC approved practices Effectively create, implement, and administer programs, services and activities for members and visitors Ensure required programming to meet grant requirements are implemented and compile necessary reports. Assist with food service in the Club, following all Food Bank/Health Dept. safe food handling protocols. Leadership: Support oversight of the functions of the Club entrance. This includes staff assigned to this area, safety systems, customer service, and appearance. Oversee and support interns, practicums, and volunteers. Including enhancement to recruitment, retention, and recognition. Represent BGCLC at community events when needed. Initiate and plan monthly Club family nights Assist with food service in the Club, following all Food Bank/Health Department safe food handling protocols. Administration: Ensure the front desk area is clean, organized, safe, and functioning efficiently Ensure accurate membership information is entered into membership tracking on a regular basis. Maintain and manage waitlists (if applicable), including all associated communications. Conduct new member/family orientations. Promote Club programs to youth and parents/guardians, Provide program information for community marketing materials and grant reports. NONESSENTIAL DUTIES Will handle financial transactions. Support programs at another Club location as needed Will assume other duties as assigned. This full-time, non-exempt position has a pay range of $23.10 - $25.41 per hour. This is an on-site role based in Estes Park, Colorado. Candidates must live within the local area. Requirements: Education and Work Experience Requirements: Must have completed at least one (1) of the following qualifications: An associate's degree or sixty (60) semester credit hours from an accredited college or university and three (3) months (455 hours) of experience in the care and supervision of four (4) or more children over the ages of four (4) years who are not related to the individual. 10 months (1600 hours) of experience in the care and supervision of four (4) or more children over the ages of four (4) years who are not related to the individual. A current early childhood professional credential level II (2) or higher in version 3.0 Minimum Qualifications Requirements: Must pass a background check. Ability to motivate youth and utilize effective behavior management Ability to implement quality programs for youth. Ability to build and maintain relationships with youth, parents and stakeholders. Able to effectively handle public relations. Mandatory CPR and First Aid Certifications. Valid State Driver's License. Preferred Qualifications: Bilingual in Spanish and English is strongly recommended. Supervisory Expectations: This position does not have any supervisory responsibilities Independence of Action: Results are defined, and existing practices are used as guidelines to determine specific work methods and carry out work activities independently; the supervisor/manager is available to resolve problems. Physical Demands and Work Environment: (The phrases "occasionally", "regularly", and "frequently" correspond to the following definitions: "occasionally" means up to ? of working time, "regularly" means between ? and ? of working time, and "frequently" means ? and more of working time.) The work environment is the typical youth mentorship or after school environment and may include transportation environments. The environment can be loud, stressful, complicated, and constant interruptions throughout the workday/shift. The employee must be comfortable performing multi-faceted projects, demonstrate superior interpersonal abilities-able to interact effectively with children and co-workers of all levels as well as with representatives of other organizations and institutions-ability to get along with diverse personalities: tact, maturity, and flexibility. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to work in a fast-paced environment with requirements include: sight, speaking, hearing, reaching, listening, sitting, standing, and stooping. The employee must regularly lift and/or move up to 50 pounds and should do so in a sound and safe manner. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is chaotic and loud. Compensation details: 23.1-25.41 Hourly Wage PIf6ce4f1e5-
Under general supervision, performs management and administrative work to the Department of Planning and Community Development's permitting information software program. Work involves managing the performance of permitting software technology & support to staff and ensuring that technological efficiencies are optimized. The Service Support Manager will ensure that the Department provides high-value interactions to meet or exceed expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are developed and/or refined to provide effective customer service and meet the requirements of the City. The Service Support Manager is responsible for the overall management and day-to-day operation of the City's permitting programs, project management and improvements, and/or Planning and Community Development's GIS program, Permitting and Development Plan Technician Services, Departmental webpage management, software and hardware procurement, vendor management and compliance management. Employee may create GIS maps for Department needs as necessary. Employee must also exercise tact and courtesy in frequent contact with department's customers and the general public, various City department, and a wide range of program users and stakeholders. The position works closely with the Customer Service Manager to identify and implement program improvements. Reports to the Assistant Director of Community Development. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Oversees, manages, and acts as an administrator of the City's permitting technology system. Develops and identifies needed improvements to obtain improved system efficiencies. Determines root cause of issues and communicates appropriately to internal and external customers. Monitors service requests to assure that all incidents and changes are being handled in a timely manner and with high quality customer service. Oversees the development, implementation, and maintenance of appropriate documentation and support programs for end-users. Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users. Performs administrative responsibilities for departmental software procurement needs for review and approval by IT. Ability to utilize ArcGIS and other mapping software for visualization of data. Manages the Department's webpage in collaboration with other Department's throughout the City. Manages vendor relationships as it depends on daily operational needs. Performs purchase order review and approval/budgeting responsibility. Proactively collaborates with stakeholders and end-users to improve services, tools and support experience. Keeps confidential all applicant, client, and verification and company proprietary information. Works closely with all users to improve performance. Monitors and evaluates uservice support staff performance; coordinates training and development. Recommends, develops, and implements new work processes as necessary to increase effectiveness and efficiencies in deliver of customer service. Maintains, reviews, and recommends adequate internal control procedures. Operates a vehicle and a variety of equipment such as personal computer, fax machine, copier, calculator, etc. Uses computer supplies and office productivity software such as Microsoft Word, Microsoft Excel, Cityworks, Kronos time keeping, etc. based on departmental requirements May assist the Department Assistant Director or Director in the development of departmental policies. Performs other related duties as required. Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in GIS, Engineering Services, Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Requires a valid driver's license. Knowledge, Skills & Abilities Knowledge of the methods, policies, and procedures of a City Department as they pertain to the performance of duties of the Service Support Manager. Knowledge of the policies and procedures, organization and function of the department. Knowledge of support service and Planning and Community Development policies, regulations, and procedures. Knowledge of modern office procedures and equipment and standard clerical techniques. Knowledge of the principles of supervision, organization, and administration. Skilled in the use of a variety of Cityworks, Bluebeam, computer-driven word processing, spreadsheets, and professional prepared programs. Ability to direct and coordinate shared goals and objectives related to increased performance and efficiencies. Ability to perform mathematical computations with speed and accuracy. Ability to exercise independent judgment and initiative in completing assigned tasks. Ability to prepare financial and other related reports. Ability to interpret policy and procedural guidelines and to resolve problems and questions. Ability to communicate effectively in oral and written form. Ability to exercise tact, courtesy and firmness in frequent contact with customers and the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants. Ability to read a variety of reports, records, invoices, etc.; to prepare reports, correspondence, purchase orders, accounting reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak with poise, voice control and confidence. Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Ability to communicate effectively and efficiently in Standard English. Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; understand and apply the theories of algebra. Ability to inspect items for proper length, width and shape. Compensation details: 7 Yearly Salary PIb8d5-
04/01/2026
Full time
Under general supervision, performs management and administrative work to the Department of Planning and Community Development's permitting information software program. Work involves managing the performance of permitting software technology & support to staff and ensuring that technological efficiencies are optimized. The Service Support Manager will ensure that the Department provides high-value interactions to meet or exceed expectations in regards to performance, meeting defined metrics/benchmarks, and that standards and processes are developed and/or refined to provide effective customer service and meet the requirements of the City. The Service Support Manager is responsible for the overall management and day-to-day operation of the City's permitting programs, project management and improvements, and/or Planning and Community Development's GIS program, Permitting and Development Plan Technician Services, Departmental webpage management, software and hardware procurement, vendor management and compliance management. Employee may create GIS maps for Department needs as necessary. Employee must also exercise tact and courtesy in frequent contact with department's customers and the general public, various City department, and a wide range of program users and stakeholders. The position works closely with the Customer Service Manager to identify and implement program improvements. Reports to the Assistant Director of Community Development. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Oversees, manages, and acts as an administrator of the City's permitting technology system. Develops and identifies needed improvements to obtain improved system efficiencies. Determines root cause of issues and communicates appropriately to internal and external customers. Monitors service requests to assure that all incidents and changes are being handled in a timely manner and with high quality customer service. Oversees the development, implementation, and maintenance of appropriate documentation and support programs for end-users. Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users. Performs administrative responsibilities for departmental software procurement needs for review and approval by IT. Ability to utilize ArcGIS and other mapping software for visualization of data. Manages the Department's webpage in collaboration with other Department's throughout the City. Manages vendor relationships as it depends on daily operational needs. Performs purchase order review and approval/budgeting responsibility. Proactively collaborates with stakeholders and end-users to improve services, tools and support experience. Keeps confidential all applicant, client, and verification and company proprietary information. Works closely with all users to improve performance. Monitors and evaluates uservice support staff performance; coordinates training and development. Recommends, develops, and implements new work processes as necessary to increase effectiveness and efficiencies in deliver of customer service. Maintains, reviews, and recommends adequate internal control procedures. Operates a vehicle and a variety of equipment such as personal computer, fax machine, copier, calculator, etc. Uses computer supplies and office productivity software such as Microsoft Word, Microsoft Excel, Cityworks, Kronos time keeping, etc. based on departmental requirements May assist the Department Assistant Director or Director in the development of departmental policies. Performs other related duties as required. Bachelor's Degree in Information Technology or related field with 3 to 5 years of experience in GIS, Engineering Services, Enterprise Programs, Service Desk and /or Call Center with a Tiered environment, with at least three years of experience managing, mentoring and supervising technical support teams in a public or private environment and demonstrated excellent written and verbal communication skills; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Requires a valid driver's license. Knowledge, Skills & Abilities Knowledge of the methods, policies, and procedures of a City Department as they pertain to the performance of duties of the Service Support Manager. Knowledge of the policies and procedures, organization and function of the department. Knowledge of support service and Planning and Community Development policies, regulations, and procedures. Knowledge of modern office procedures and equipment and standard clerical techniques. Knowledge of the principles of supervision, organization, and administration. Skilled in the use of a variety of Cityworks, Bluebeam, computer-driven word processing, spreadsheets, and professional prepared programs. Ability to direct and coordinate shared goals and objectives related to increased performance and efficiencies. Ability to perform mathematical computations with speed and accuracy. Ability to exercise independent judgment and initiative in completing assigned tasks. Ability to prepare financial and other related reports. Ability to interpret policy and procedural guidelines and to resolve problems and questions. Ability to communicate effectively in oral and written form. Ability to exercise tact, courtesy and firmness in frequent contact with customers and the general public. Ability to establish and maintain effective working relationships as necessitated by work assignments. Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Ability of speaking and/or signaling people to convey or exchange information. Includes giving instructions, assignments and/or directions to subordinates or assistants. Ability to read a variety of reports, records, invoices, etc.; to prepare reports, correspondence, purchase orders, accounting reports, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak with poise, voice control and confidence. Ability to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Ability to communicate effectively and efficiently in Standard English. Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; understand and apply the theories of algebra. Ability to inspect items for proper length, width and shape. Compensation details: 7 Yearly Salary PIb8d5-
US AMR-Jones Lang LaSalle Americas, Inc.
Atlanta, Georgia
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Summary The Assistant Chief Engineer supervises and directs operating engineers in installation, repair, and maintenance of all base building and critical system machinery and equipment. Responsible for supervising the operating team on their shift. Assumes the Chief Engineers responsibilities if the Chief Engineer is not on site. Principal Duties and Responsibilities Task will include but not be limited to: Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities. Perform and/or direct the performance of all maintenance departmental service requests, ensuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience. Check malfunctioning equipment and ascertain corrective action required to restore to satisfactory operating condition. Provide training and supervision aimed at expanding the capabilities of the operations staff. Specific duties include, but not limited to: Demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety, and troubleshooting procedures, recommending relevant outside engineering courses for enrollment, and instilling an overall level of professionalism in manner and appearance. Supervise and implement the preventative maintenance program. Specific duties include but are not limited to: scheduling of preventative maintenance with a minimum disruption of building services, performing and/or delegating preventative maintenance tasks to the appropriately qualified maintenance staff member, orders parts and equipment required for repair, maintenance and installation of new equipment and facilities, and maintains inventory. Direct the performance of contracted maintenance work as needed. Specific tasks include but are not limited to: ensuring the timely performance of maintenance contract work, overseeing the fulfillment of equipment warrantee obligations by the installer and securing equipment manuals and drawings from the installers/contractors. Responsible for maintaining, monitoring and performing preventive maintenance and continuous operation of all building systems including: fire/life safety, mechanical (HVAC, plumbing, controls) electrical (lighting, UPS, PDU, generators, primary switch gear), emergency backup systems and hot water systems; monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment. Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required. Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace. Ensure the availability of an adequate operating inventory of tools and supplies. Specific duties include, but are not limited to: Preparing and submitting purchase-order requests, developing sources for stock materials and performing periodic checks for supplies. Responsible for the operational management and effective daily leadership and administration of the engineering team with the objectives of safely, efficiently, and effectively operating machinery and systems in a cost-effective manner. The Assistant Chief Engineer must ensure the highest level of professionalism, while meeting the clients' needs, and commitment to achieving the goal of 100% uptime throughout the engineering team. Responsible for protecting and improving the value of the clients' assets and ensuring that building engineering systems continue to perform their intended function. Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or tenants operating within the buildings. Responsible for keeping records of buildings rounds and readings, all engineering logs and engineering data sheets. Responsible for advance training and notification to all contractors so that they are informed and knowledgeable with respect to the building's critical functions and the work they are to perform, including an incident contact response list. Responsible for understanding and complying with emergency escalation procedures. Ensure that the CWA (Critical Facility Work Authorization) is a well-understood process among the building staff, engineers, tenants and contractors who perform work on the building's critical infrastructure. Ensure strict adherence to Critical Awareness Process, Technical Bulletins, established engineering guidelines, processes, and procedures. Assist Chief Engineer in implementation of Key Performance Indicators (KPI's) and Individual Performance Plan's. Performs additional job duties as requested. Supervisory Responsibilities Assist Chief Engineers in supervising operating engineers Carries out supervisory responsibilities in accordance with the policies enumerated with Jones Lang LaSalle and applicable laws. Planning, assigning, and directing work. Minimum Requirements: Education & Experience Must have hands-on experience in a data center/critical facility, including UPS Systems, emergency generators, and switch-gear High School diploma or GED equivalent 5+ years related work experience, including supervisory experience Operating Engineers license (SMA) or equivalent Certification as a Universal Technician for CFC's (or within 90 days of employment) Language Skills Demonstrated verbal/written communication skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of tenants or fellow employees. Other Skill and Abilities Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages. Must be able to professionally interact with tenants and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service Now Experience. Received EPA 608. Trained in NFPA70E. Physical Requirements: This position will require the following: Walking large, campus-like settings. Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a minimum of 50 lbs. Climbing stairs and navigating rooftops to access equipment. Using ladders up to 30 ft and working from heights. Ability to Climb a ladder with a 300-lb weight limit. Must be able to work different schedules. Must be able to work Holidays. Must be able to respond to site emergencies. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously . click apply for full job details
04/01/2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Summary The Assistant Chief Engineer supervises and directs operating engineers in installation, repair, and maintenance of all base building and critical system machinery and equipment. Responsible for supervising the operating team on their shift. Assumes the Chief Engineers responsibilities if the Chief Engineer is not on site. Principal Duties and Responsibilities Task will include but not be limited to: Supervise and direct maintenance staff on shift and monitor performance of assigned responsibilities. Perform and/or direct the performance of all maintenance departmental service requests, ensuring that work performed in these areas is accomplished efficiently with a minimum amount of disruption and inconvenience. Check malfunctioning equipment and ascertain corrective action required to restore to satisfactory operating condition. Provide training and supervision aimed at expanding the capabilities of the operations staff. Specific duties include, but not limited to: Demonstrating the proper use and care of tools and instruments, giving hands on instruction in basic maintenance, safety, and troubleshooting procedures, recommending relevant outside engineering courses for enrollment, and instilling an overall level of professionalism in manner and appearance. Supervise and implement the preventative maintenance program. Specific duties include but are not limited to: scheduling of preventative maintenance with a minimum disruption of building services, performing and/or delegating preventative maintenance tasks to the appropriately qualified maintenance staff member, orders parts and equipment required for repair, maintenance and installation of new equipment and facilities, and maintains inventory. Direct the performance of contracted maintenance work as needed. Specific tasks include but are not limited to: ensuring the timely performance of maintenance contract work, overseeing the fulfillment of equipment warrantee obligations by the installer and securing equipment manuals and drawings from the installers/contractors. Responsible for maintaining, monitoring and performing preventive maintenance and continuous operation of all building systems including: fire/life safety, mechanical (HVAC, plumbing, controls) electrical (lighting, UPS, PDU, generators, primary switch gear), emergency backup systems and hot water systems; monitors operation, adjusts, and maintains refrigeration, chilled water, and air conditioning equipment; boilers, and ventilating and hot water heaters; pumps, valves, piping and filters; other mechanical and electrical equipment; record readings and make adjustments where necessary to ensure proper operation of equipment. Requires the ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required. Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintains a clean and safe workplace. Ensure the availability of an adequate operating inventory of tools and supplies. Specific duties include, but are not limited to: Preparing and submitting purchase-order requests, developing sources for stock materials and performing periodic checks for supplies. Responsible for the operational management and effective daily leadership and administration of the engineering team with the objectives of safely, efficiently, and effectively operating machinery and systems in a cost-effective manner. The Assistant Chief Engineer must ensure the highest level of professionalism, while meeting the clients' needs, and commitment to achieving the goal of 100% uptime throughout the engineering team. Responsible for protecting and improving the value of the clients' assets and ensuring that building engineering systems continue to perform their intended function. Responsible for overseeing the activities of contractors working within the building either as representatives of the building itself or tenants operating within the buildings. Responsible for keeping records of buildings rounds and readings, all engineering logs and engineering data sheets. Responsible for advance training and notification to all contractors so that they are informed and knowledgeable with respect to the building's critical functions and the work they are to perform, including an incident contact response list. Responsible for understanding and complying with emergency escalation procedures. Ensure that the CWA (Critical Facility Work Authorization) is a well-understood process among the building staff, engineers, tenants and contractors who perform work on the building's critical infrastructure. Ensure strict adherence to Critical Awareness Process, Technical Bulletins, established engineering guidelines, processes, and procedures. Assist Chief Engineer in implementation of Key Performance Indicators (KPI's) and Individual Performance Plan's. Performs additional job duties as requested. Supervisory Responsibilities Assist Chief Engineers in supervising operating engineers Carries out supervisory responsibilities in accordance with the policies enumerated with Jones Lang LaSalle and applicable laws. Planning, assigning, and directing work. Minimum Requirements: Education & Experience Must have hands-on experience in a data center/critical facility, including UPS Systems, emergency generators, and switch-gear High School diploma or GED equivalent 5+ years related work experience, including supervisory experience Operating Engineers license (SMA) or equivalent Certification as a Universal Technician for CFC's (or within 90 days of employment) Language Skills Demonstrated verbal/written communication skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of tenants or fellow employees. Other Skill and Abilities Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages. Must be able to professionally interact with tenants and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service Now Experience. Received EPA 608. Trained in NFPA70E. Physical Requirements: This position will require the following: Walking large, campus-like settings. Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a minimum of 50 lbs. Climbing stairs and navigating rooftops to access equipment. Using ladders up to 30 ft and working from heights. Ability to Climb a ladder with a 300-lb weight limit. Must be able to work different schedules. Must be able to work Holidays. Must be able to respond to site emergencies. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Atlanta, GA If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously . click apply for full job details
Program Coordinator Senior - Permit Technician Arizona State University Campus: Tempe JR118522 End Date: April 13, 2026 Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records. Job Description: Salary range $51,500 - $56,500 per year, commensurate of experience and education. ASU offers a comprehensive benefits package with the State of Arizona. The Program Coordinator Senior - Permit Technician provides pivotal support for the Office of the University Architect - Development Services facilitating a range of essential functions to ensure the efficient operation and organization of the department. This position serves as a primary point of contact for vital systems in the construction permitting and inspections area. Responsibilities include independent completion of technical, administrative and clerical support tasks with limited oversight. Essential Duties Read and interpret construction plans and related documents Manage the intake and processing of construction permit applications including performing initial quality control review for minimum submittal requirements Use permit tracking systems to input data, monitor workflows, track projects and maintain records Serve as a primary point of contact for customer service inquiries regarding construction permitting and inspection processes Establish and maintain effective working relationships with internal and external organizational representatives involved in the construction permitting and inspection process Improve processes by updating or creating new Workflows Conduct permit system onboarding and offboarding of users and their allowed access Maintain active professional memberships for the department and staff Coordinate multiple tasks simultaneously and autonomously with a dynamic team of professionals Regular review of completed tasks Work both independently or within a complex structured team Exercises judgment within generally designed practices and policies in selecting methods and techniques for obtaining solutions Use ability to clearly communicate to perform essential functions Perform other related duties as assigned Other Duties May train staff and/or provide oversight support for student workers Maintain and update document-tracking systems using an internal database Create and update record keeping systems, databases, and spreadsheets Assist with various reporting and metrics Prepare, and keep current, departmental desktop manuals Handle multiple priority activities requiring considerable coordination and follow-through to meet requirements Provide support to team members as needed to ensure continual efficient operations of the department are met DAYS AND SCHEDULE: Monday - Friday, 8:00 am - 5:00 pm This position is located at the Tempe campus and may require working from other campuses depending on operational needs. Desired Qualifications Evidence of: (ICC) International Code Council Certification as a Permit Technician 2+ years working in a municipal or university building department or equivalent construction industry or regulatory agency Experience in: Reading and interpreting construction plans, site plans Serving customers by providing one-on-one customer assistance, building relationships across organizational groups, and utilizing active listening and problem-solving skills Managing or administering data systems or applications such as ASU Analytics, Tableau Server, Smartsheet, Adobe Sign, DocuSign, Dropbox, or any other information system. Coordinating and maintaining system access for shared drives and other reporting applications. Composing professional correspondence and reports Handling multiple priority activities requiring considerable coordination and follow-through to meet requirements Demonstrating a high level of accuracy and attention to detail Using sound judgment to discern similarities in non-standard technical data Using computer software; specifically with Microsoft Office applications (e.g. Word, Excel, PowerPoint, Outlook) and Google Workspace suite (e.g. Docs, Sheets, Drive, Forms) Familiarity with GIS databases and maps Evidence of effective communication skills Working Environment Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of standing/sitting for varying lengths of time and travel moderate distances to perform work Regular use of standard office equipment including, but not limited to computer workstation/laptop (keyboard, monitor, mouse), printer, calculator, copier, telephone and associated computer/technology peripherals Bending, stooping, reaching and lifting up to 20 pounds Drive University vehicles/and or carts Department Statement: What's in it for you? Looking for an employer that offers you solid growth opportunities, as well as an culture and work/life balance? ASU offers the following: Flexible work schedules 22 days of accrued vacation leave, 12 days of accrued sick leave and 10 paid holidays annually for all staff. Tuition Reduction Program for staff members, their spouses, and dependents, available on day one. For more information visit 12 weeks of paid parental leave following the birth or adoption of a child Affordable benefits package including dental, vision, and life insurance benefits. More information available at Retirement program designed to promote long-term savings and provide income upon retirement which includes Arizona State Retirement System (ASRS) Paid time for volunteer and professional development Wellness program for preventative health education and screenings Disability and leave program for income protection Free and confidential Employee Assistance services, helping to manage personal difficulties or life challenges ASU Discounts to sports/events along with discounts with ASU partnerships ASU Facilities Development and Management (FDM) maintains and services all university-owned property and develops and constructs innovative and sustainable facilities. FDM's vision is to contribute to and guarantee the success of the university's mission by creating and caring for the ASU campus and environment. We provide quality customer service, effectively steward our resources, and meet the needs of the university through creative and collaborative efforts. Facilities Development and Management at ASU employment requires current eligibility to legally work in the United States. Facilities Development and Management will not be a sponsor for this position. This position is located at the Tempe campus, Tempe, AZ (on Rural Road south of Apache Blvd) and may require working from other campuses depending on operational needs. Must possess a valid Arizona driver's license (minimum of Class D) upon employment and maintain throughout employment. Post-offer of employment, selected candidate must possess an acceptable driving record which is 5 or fewer points in the most recent 39-month period from date of hire. This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of all background, including fingerprint checks Driving Requirement: This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment. Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. $9925/9925$19282.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves . click apply for full job details
04/01/2026
Full time
Program Coordinator Senior - Permit Technician Arizona State University Campus: Tempe JR118522 End Date: April 13, 2026 Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records. Job Description: Salary range $51,500 - $56,500 per year, commensurate of experience and education. ASU offers a comprehensive benefits package with the State of Arizona. The Program Coordinator Senior - Permit Technician provides pivotal support for the Office of the University Architect - Development Services facilitating a range of essential functions to ensure the efficient operation and organization of the department. This position serves as a primary point of contact for vital systems in the construction permitting and inspections area. Responsibilities include independent completion of technical, administrative and clerical support tasks with limited oversight. Essential Duties Read and interpret construction plans and related documents Manage the intake and processing of construction permit applications including performing initial quality control review for minimum submittal requirements Use permit tracking systems to input data, monitor workflows, track projects and maintain records Serve as a primary point of contact for customer service inquiries regarding construction permitting and inspection processes Establish and maintain effective working relationships with internal and external organizational representatives involved in the construction permitting and inspection process Improve processes by updating or creating new Workflows Conduct permit system onboarding and offboarding of users and their allowed access Maintain active professional memberships for the department and staff Coordinate multiple tasks simultaneously and autonomously with a dynamic team of professionals Regular review of completed tasks Work both independently or within a complex structured team Exercises judgment within generally designed practices and policies in selecting methods and techniques for obtaining solutions Use ability to clearly communicate to perform essential functions Perform other related duties as assigned Other Duties May train staff and/or provide oversight support for student workers Maintain and update document-tracking systems using an internal database Create and update record keeping systems, databases, and spreadsheets Assist with various reporting and metrics Prepare, and keep current, departmental desktop manuals Handle multiple priority activities requiring considerable coordination and follow-through to meet requirements Provide support to team members as needed to ensure continual efficient operations of the department are met DAYS AND SCHEDULE: Monday - Friday, 8:00 am - 5:00 pm This position is located at the Tempe campus and may require working from other campuses depending on operational needs. Desired Qualifications Evidence of: (ICC) International Code Council Certification as a Permit Technician 2+ years working in a municipal or university building department or equivalent construction industry or regulatory agency Experience in: Reading and interpreting construction plans, site plans Serving customers by providing one-on-one customer assistance, building relationships across organizational groups, and utilizing active listening and problem-solving skills Managing or administering data systems or applications such as ASU Analytics, Tableau Server, Smartsheet, Adobe Sign, DocuSign, Dropbox, or any other information system. Coordinating and maintaining system access for shared drives and other reporting applications. Composing professional correspondence and reports Handling multiple priority activities requiring considerable coordination and follow-through to meet requirements Demonstrating a high level of accuracy and attention to detail Using sound judgment to discern similarities in non-standard technical data Using computer software; specifically with Microsoft Office applications (e.g. Word, Excel, PowerPoint, Outlook) and Google Workspace suite (e.g. Docs, Sheets, Drive, Forms) Familiarity with GIS databases and maps Evidence of effective communication skills Working Environment Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of standing/sitting for varying lengths of time and travel moderate distances to perform work Regular use of standard office equipment including, but not limited to computer workstation/laptop (keyboard, monitor, mouse), printer, calculator, copier, telephone and associated computer/technology peripherals Bending, stooping, reaching and lifting up to 20 pounds Drive University vehicles/and or carts Department Statement: What's in it for you? Looking for an employer that offers you solid growth opportunities, as well as an culture and work/life balance? ASU offers the following: Flexible work schedules 22 days of accrued vacation leave, 12 days of accrued sick leave and 10 paid holidays annually for all staff. Tuition Reduction Program for staff members, their spouses, and dependents, available on day one. For more information visit 12 weeks of paid parental leave following the birth or adoption of a child Affordable benefits package including dental, vision, and life insurance benefits. More information available at Retirement program designed to promote long-term savings and provide income upon retirement which includes Arizona State Retirement System (ASRS) Paid time for volunteer and professional development Wellness program for preventative health education and screenings Disability and leave program for income protection Free and confidential Employee Assistance services, helping to manage personal difficulties or life challenges ASU Discounts to sports/events along with discounts with ASU partnerships ASU Facilities Development and Management (FDM) maintains and services all university-owned property and develops and constructs innovative and sustainable facilities. FDM's vision is to contribute to and guarantee the success of the university's mission by creating and caring for the ASU campus and environment. We provide quality customer service, effectively steward our resources, and meet the needs of the university through creative and collaborative efforts. Facilities Development and Management at ASU employment requires current eligibility to legally work in the United States. Facilities Development and Management will not be a sponsor for this position. This position is located at the Tempe campus, Tempe, AZ (on Rural Road south of Apache Blvd) and may require working from other campuses depending on operational needs. Must possess a valid Arizona driver's license (minimum of Class D) upon employment and maintain throughout employment. Post-offer of employment, selected candidate must possess an acceptable driving record which is 5 or fewer points in the most recent 39-month period from date of hire. This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of all background, including fingerprint checks Driving Requirement: This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment. Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. $9925/9925$19282.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves . click apply for full job details
Instructional Assistant III, Westmont Center (PT), CP1N20233CNTRS Instructional Assistant III, Westmont Center (PT), CP1N20233CNTRS The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities. Primary Duties and Responsibilities: Provide a variety of test administration and instructional support services to students and faculty in the off-campus Learning Commons (LC). Provide programmatic and logistical support to the Learning Commons and Testing Center Supervisor and to the Assistant Manager of Learning Support Services. Execute numerous complex test delivery methods and administer academic, placement, and high stakes certification and licensure exams, utilizing COD systems (Colleague, Blackboard, data software, employee portal). Monitor, assess, and provide technical support for examinees, testing companies, and various COD testing platforms. Stay up to date on changes in procedures and policies. Maintain daily Learning Commons & Testing Center operations, providing excellent customer service, with a positive, empathetic, and professional attitude. Implement opening and closing procedures to maintain an organized and professional environment for test candidates and staff. Oversee activity in the open computer lab.Maintain working knowledge of academic and specialized (high stakes) test integrity policies and procedures. Ensure they are followed based on test vendor specifications and COD's Code of Academic Conduct utilizing surveillance equipment, active proctoring, and maintaining secure inventory of test materials. Understand and follow FERPA policy guidelines to ensure confidentiality.Troubleshoot and resolve testing program software problems quickly to ensure candidates ability to test as scheduled. Communicate directly with high stakes testing vendors to resolve issues in administration of their computerized exams and/or collaborate with COD IT staff to resolve in-house problems. Complete proctor certification tests and maintain test proctor eligible status (recertification required) for high stakes testing companies. Communicate test results, explain course options and retake opportunities, and direct students to appropriate COD departments including Counseling and Advising, Registration, Learning Commons, Continuing Education, Records, and/or Access and Accommodations. Establish relationships with faculty to facilitate ongoing communication on test submission procedures, testing policies, and academic support services to instructors each semester. Serve as proctor in the Virtual Testing Center (VTC) remote testing program for placement and course testing. Collaborate with Coordinator Remote Testing Services to maintain working knowledge of VTC policies and procedures. Coordinate with faculty and Center for Access and Accommodations to resolve test administration issues and provide necessary hardware and software to meet individual student needs. Maintain and update computers and software in the testing lab, at the proctor desk, and the open lab computers. Work with COD IT staff to update computers.Liaison with staff at off-campus testing centers, Glen Ellyn Academic and Specialized Testing and various college departments to maintain consistency of procedures and availability of materials. Utilize Learning Commons Testing Center U drive for updated policy changes and reference materials for IAs to ensure alignment across LC&TC. Monitor the effectiveness of various testing procedures and make recommendations for change.Provide assistance to students with COD systems including the student portal MyAccess, Blackboard, MyMathLab, ALEKS, Student Planning, and Print Services.Assist Supervisor with interviewing and training new Instructional Assistants.Represent the Learning Commons and Testing Services at COD and community activities. Plan and participate in outreach activities promoting the Learning Commons and Testing Center services.Plan, schedule, and conduct classroom information sessions to inform students of available academic support services.Respond to emergencies according to current COD Emergency Response procedures.Complete special projects as assigned; special duties specific to center location. Qualifications: Education Two (2) years' college or equivalent experience in an educational setting required. Bachelor's degree preferred. Experience Excellent oral and written communication skills required. Proficiency in spoken English. Basic computer skills required. Prior work experience in the field of education preferred. Advanced computer skills preferred. Or equivalent combination of education and experience preferred. Working Conditions: Multi-line telephone, fax, typewriter, computer, printers, copier, calculator, Scantron, telephone answering equipment, and library media scanner.Approximately 20 hours weekly, day, evening and weekend.Ability to unpack, lift, move and store boxes of instructional materials and supplies up to 25 pounds.Ability to access testing and study materials on file or via electronic delivery.Ability to visually verify identity of those taking tests.Requires occasional travel to main campus and other sites.This position requires a Background Check at the expense of the College. Hybrid Remote Eligible: No Part-Time Work Schedule: evening and weekend availability required Hiring Range: Starting pay begins at $21.70/hr. based on experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes. College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified. College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0fd7d3bf45b68c48af
01/16/2026
Full time
Instructional Assistant III, Westmont Center (PT), CP1N20233CNTRS Instructional Assistant III, Westmont Center (PT), CP1N20233CNTRS The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities. Primary Duties and Responsibilities: Provide a variety of test administration and instructional support services to students and faculty in the off-campus Learning Commons (LC). Provide programmatic and logistical support to the Learning Commons and Testing Center Supervisor and to the Assistant Manager of Learning Support Services. Execute numerous complex test delivery methods and administer academic, placement, and high stakes certification and licensure exams, utilizing COD systems (Colleague, Blackboard, data software, employee portal). Monitor, assess, and provide technical support for examinees, testing companies, and various COD testing platforms. Stay up to date on changes in procedures and policies. Maintain daily Learning Commons & Testing Center operations, providing excellent customer service, with a positive, empathetic, and professional attitude. Implement opening and closing procedures to maintain an organized and professional environment for test candidates and staff. Oversee activity in the open computer lab.Maintain working knowledge of academic and specialized (high stakes) test integrity policies and procedures. Ensure they are followed based on test vendor specifications and COD's Code of Academic Conduct utilizing surveillance equipment, active proctoring, and maintaining secure inventory of test materials. Understand and follow FERPA policy guidelines to ensure confidentiality.Troubleshoot and resolve testing program software problems quickly to ensure candidates ability to test as scheduled. Communicate directly with high stakes testing vendors to resolve issues in administration of their computerized exams and/or collaborate with COD IT staff to resolve in-house problems. Complete proctor certification tests and maintain test proctor eligible status (recertification required) for high stakes testing companies. Communicate test results, explain course options and retake opportunities, and direct students to appropriate COD departments including Counseling and Advising, Registration, Learning Commons, Continuing Education, Records, and/or Access and Accommodations. Establish relationships with faculty to facilitate ongoing communication on test submission procedures, testing policies, and academic support services to instructors each semester. Serve as proctor in the Virtual Testing Center (VTC) remote testing program for placement and course testing. Collaborate with Coordinator Remote Testing Services to maintain working knowledge of VTC policies and procedures. Coordinate with faculty and Center for Access and Accommodations to resolve test administration issues and provide necessary hardware and software to meet individual student needs. Maintain and update computers and software in the testing lab, at the proctor desk, and the open lab computers. Work with COD IT staff to update computers.Liaison with staff at off-campus testing centers, Glen Ellyn Academic and Specialized Testing and various college departments to maintain consistency of procedures and availability of materials. Utilize Learning Commons Testing Center U drive for updated policy changes and reference materials for IAs to ensure alignment across LC&TC. Monitor the effectiveness of various testing procedures and make recommendations for change.Provide assistance to students with COD systems including the student portal MyAccess, Blackboard, MyMathLab, ALEKS, Student Planning, and Print Services.Assist Supervisor with interviewing and training new Instructional Assistants.Represent the Learning Commons and Testing Services at COD and community activities. Plan and participate in outreach activities promoting the Learning Commons and Testing Center services.Plan, schedule, and conduct classroom information sessions to inform students of available academic support services.Respond to emergencies according to current COD Emergency Response procedures.Complete special projects as assigned; special duties specific to center location. Qualifications: Education Two (2) years' college or equivalent experience in an educational setting required. Bachelor's degree preferred. Experience Excellent oral and written communication skills required. Proficiency in spoken English. Basic computer skills required. Prior work experience in the field of education preferred. Advanced computer skills preferred. Or equivalent combination of education and experience preferred. Working Conditions: Multi-line telephone, fax, typewriter, computer, printers, copier, calculator, Scantron, telephone answering equipment, and library media scanner.Approximately 20 hours weekly, day, evening and weekend.Ability to unpack, lift, move and store boxes of instructional materials and supplies up to 25 pounds.Ability to access testing and study materials on file or via electronic delivery.Ability to visually verify identity of those taking tests.Requires occasional travel to main campus and other sites.This position requires a Background Check at the expense of the College. Hybrid Remote Eligible: No Part-Time Work Schedule: evening and weekend availability required Hiring Range: Starting pay begins at $21.70/hr. based on experience. Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes. College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified. College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-0fd7d3bf45b68c48af
Casual Facilities Service Center Assistant Amherst Campus Part Time JR6514 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed. Summary of Responsibilities: Customer Service Provides front-line customer interaction and support Greets visitors, answers questions, and provides supplies upon request Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders Dispatch technicians via radio for urgent requests during regular business hours Clerical, Data Management, Work Order Processing & CORI Processing Creates reports upon request from the CMMS to track work orders Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications Initiates and follows up on service requests with outside vendors and contractors Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians Collects and secures confidential information to submit CORI checks for contractors/vendors Qualifications: Required High School Diploma or equivalent Excellent customer service, interpersonal, organizational, and time-management skills Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions Moderate math skills, including adding and subtracting Attention to detail Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines Working knowledge and experience with both Microsoft Office and Google G Suite Familiarity with mobile devices such as smartphones and tablets Required reference and background checks Preferred Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS) Customer service training Data entry and typing training/experience Familiarity with CMMS systems (TMA) Experience with Workday Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4ff1c3a3e1e5d145941f60c3b45617d3
01/15/2026
Full time
Casual Facilities Service Center Assistant Amherst Campus Part Time JR6514 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Casual Facilities Service Center Assistant position. The Casual Facilities Service Center Assistant is a part-time, casual position with no benefits. The expected salary range for this job opportunity is: $16-$18 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. The Facilities Service Center Assistant is the first point of contact and initial coordinator for most maintenance related service requests on campus. The Facilities Service Center Assistant provides customer service through the receipt and distribution of work orders, data management, and general facilities related communications with the campus community. This person greets customers, receives and transmits messages via telephone, email and two-way radio, performs basic financial functions, provides clerical support and data management, sometimes of protected and personal data. This person is expected to be present at the front desk to greet and assist all those who enter. This person will be responsible for using the work order system as a regular function of their daily duties, and will also be responsible for troubleshooting mobile device issues when needed. Summary of Responsibilities: Customer Service Provides front-line customer interaction and support Greets visitors, answers questions, and provides supplies upon request Receives work requests through email, telephone calls, walk-ins, and directly through the CMMS (TMA), and enters or accepts these requests into the CMMS Discerns the urgency of a request, as well as obtains the exact information needed to inform technicians so they can adequately complete work orders Dispatch technicians via radio for urgent requests during regular business hours Clerical, Data Management, Work Order Processing & CORI Processing Creates reports upon request from the CMMS to track work orders Coordinates communication and corresponds with customers and Facilities staff for work requests, project notifications, and accessibility notifications Initiates and follows up on service requests with outside vendors and contractors Maintains files and provides other clerical duties, including support to the Service Center Supervisor, Trade Shop Supervisors, and Technicians Collects and secures confidential information to submit CORI checks for contractors/vendors Qualifications: Required High School Diploma or equivalent Excellent customer service, interpersonal, organizational, and time-management skills Demonstrated verbal and written communication skills, including the ability to follow written and verbal instructions Moderate math skills, including adding and subtracting Attention to detail Working knowledge of equipment such as multi-line telephones, copiers, scanners, and facsimile machines Working knowledge and experience with both Microsoft Office and Google G Suite Familiarity with mobile devices such as smartphones and tablets Required reference and background checks Preferred Associate's Degree plus experience or specialized training with Microsoft Office, Google G Suite, Workday, and Computerized Maintenance Management Systems (CMMS) Customer service training Data entry and typing training/experience Familiarity with CMMS systems (TMA) Experience with Workday Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4ff1c3a3e1e5d145941f60c3b45617d3
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Job Title: Federal Work Study - ITS Helpdesk Specialist Student Assistant (Cartersville) Location: GHC - Cartersville Instr. Site Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 284333 Job Summary This position will provide assistance to ITS in the form of front-line support; assisting with helpdesk functions in the form of phone calls, emails,remote support, and walk-in clients. Georgia Highlands College offers excellent opportunities for students to grow their skills while furthering their education. Responsibilities •Provides frontline telephone, email, web, remote and in-person client and technical support to faculty, staff, and students •Creates tickets in ITS Ticketing system for helpdesk resolution and tracking •Assists Client Technology Specialists with providing services to end-users •Assists with projects within the Information Technology Services Division •Performs related duties Required Qualifications • Must be currently enrolled at Georgia Highlands College • Must be Pell Grant eligible (FAFSA) • Must be making Satisfactory Academic Progress (SAP) • Must have an unmet need based on total cost of attendance of student Proposed Salary $12.00 per hour Optional Documents to Attach Resume Cover Letter Knowledge, Skills, & Abilities •Excellent customer service skills •Knowledge of information technology systems and internal controls •Knowledge of information technology best practices •Skill in the analysis of problems and the development and implementation of solutions •Skill in oral and written communication Contact Information For more information or questions about a job posting, please contact Human Resources by email at For technical support, please contact the Shared Services Center at or USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Equal Employment Opportunity Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
01/14/2026
Full time
Job Title: Federal Work Study - ITS Helpdesk Specialist Student Assistant (Cartersville) Location: GHC - Cartersville Instr. Site Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 284333 Job Summary This position will provide assistance to ITS in the form of front-line support; assisting with helpdesk functions in the form of phone calls, emails,remote support, and walk-in clients. Georgia Highlands College offers excellent opportunities for students to grow their skills while furthering their education. Responsibilities •Provides frontline telephone, email, web, remote and in-person client and technical support to faculty, staff, and students •Creates tickets in ITS Ticketing system for helpdesk resolution and tracking •Assists Client Technology Specialists with providing services to end-users •Assists with projects within the Information Technology Services Division •Performs related duties Required Qualifications • Must be currently enrolled at Georgia Highlands College • Must be Pell Grant eligible (FAFSA) • Must be making Satisfactory Academic Progress (SAP) • Must have an unmet need based on total cost of attendance of student Proposed Salary $12.00 per hour Optional Documents to Attach Resume Cover Letter Knowledge, Skills, & Abilities •Excellent customer service skills •Knowledge of information technology systems and internal controls •Knowledge of information technology best practices •Skill in the analysis of problems and the development and implementation of solutions •Skill in oral and written communication Contact Information For more information or questions about a job posting, please contact Human Resources by email at For technical support, please contact the Shared Services Center at or USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Equal Employment Opportunity Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Title: Federal Work Study - ITS Helpdesk Specialist Student Assistant (Floyd) Location: GHC - Floyd Campus Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 230101 Job Summary This position will provide assistance to ITS in the form of front-line support; assisting with helpdesk functions in the form of phone calls, emails,remote support, and walk-in clients. Georgia Highlands College offers excellent opportunities for students to grow their skills while furthering their education. Responsibilities •Provides frontline telephone, email, web, remote and in-person client and technical support to faculty, staff, and students •Creates tickets in ITS Ticketing system for helpdesk resolution and tracking •Assists Client Technology Specialists with providing services to end-users •Assists with projects within the Information Technology Services Division •Performs related duties Required Qualifications • Must be currently enrolled at Georgia Highlands College • Must be Pell Grant eligible (FAFSA) • Must be making Satisfactory Academic Progress (SAP) • Must have an unmet need based on total cost of attendance of student Proposed Salary $12.00 per hour Optional Documents to Attach Resume Cover Letter Knowledge, Skills, & Abilities •Excellent customer service skills •Knowledge of information technology systems and internal controls •Knowledge of information technology best practices •Skill in the analysis of problems and the development and implementation of solutions •Skill in oral and written communication Contact Information For more information or questions about a job posting, please contact Human Resources by email at For technical support, please contact the Shared Services Center at or USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Equal Employment Opportunity Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
01/14/2026
Full time
Job Title: Federal Work Study - ITS Helpdesk Specialist Student Assistant (Floyd) Location: GHC - Floyd Campus Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 230101 Job Summary This position will provide assistance to ITS in the form of front-line support; assisting with helpdesk functions in the form of phone calls, emails,remote support, and walk-in clients. Georgia Highlands College offers excellent opportunities for students to grow their skills while furthering their education. Responsibilities •Provides frontline telephone, email, web, remote and in-person client and technical support to faculty, staff, and students •Creates tickets in ITS Ticketing system for helpdesk resolution and tracking •Assists Client Technology Specialists with providing services to end-users •Assists with projects within the Information Technology Services Division •Performs related duties Required Qualifications • Must be currently enrolled at Georgia Highlands College • Must be Pell Grant eligible (FAFSA) • Must be making Satisfactory Academic Progress (SAP) • Must have an unmet need based on total cost of attendance of student Proposed Salary $12.00 per hour Optional Documents to Attach Resume Cover Letter Knowledge, Skills, & Abilities •Excellent customer service skills •Knowledge of information technology systems and internal controls •Knowledge of information technology best practices •Skill in the analysis of problems and the development and implementation of solutions •Skill in oral and written communication Contact Information For more information or questions about a job posting, please contact Human Resources by email at For technical support, please contact the Shared Services Center at or USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Equal Employment Opportunity Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Campus OSU-Stillwater Contact Name & Email Shannon Rigsby, Work Schedule Monday-Friday 8AM-5PM with occasional weekend and evening hours. Appointment Length Regular Continuous/Until Further Notice Hiring Range $58,000 - $84,000 Salary Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position Behind everything at Oklahoma State University is the Department of Enterprise Information Technology, providing the infrastructure and support to keep the university running from desktop computers to innovative solutions for process problems and university cyber security. The IT marketing and communication manager works within the Department of Brand Management and is assigned to the Department of Enterprise Information Technology. This role serves as a strategic partner to IT leadership, taking primary responsibility for change management, organizational culture enhancement, and stakeholder engagement across the department. The successful candidate will also lead efforts to gather and analyze customer data to inform communication strategies and improve service delivery. Additionally, this position will represent Enterprise Information Technology on university councils, committees, and working groups to ensure alignment with institutional priorities and advocate for IT initiatives. The successful candidate will use this data to develop and implement an overall communications strategy for the department's vast array of internal audiences on every campus it serves and work closely with the IT coordinators and stakeholders across the Oklahoma State University A&M System. This position plays a critical role in fostering a customer-service oriented culture within EIT, promoting transparency, and building trust between technical teams and the university community they serve. Content prioritization skills are a must. Responsibilities include internal announcements and information in a variety of forms from emails to website content and brochure copy. The successful candidate will design and execute change management communication plans for major IT initiatives, system implementations, and organizational transitions. This includes identifying and empowering change champions across departments, developing feedback mechanisms to address user concerns, and measuring communication effectiveness throughout the change adoption lifecycle. This individual should be a team player and a strong relationship builder who demonstrates a strong work ethic, self-direction, creativity and a strategic mindset. This individual will work closely with the associate director of public information and others in Brand Management to stay within brand standards, guidelines and best practices. The successful candidate will thrive in a collaborative team environment, working with teams such as graphic designers, web developers and programmers, videographers and others in supporting the mission and needs of Enterprise Information Technology. This role may also provide supervision, guidance and mentorship to communication coordinators and support staff as the department's communication function evolves. This role will supervise a graduate assistant communications role that will be responsible for internal announcements, editing website content and creating brochure copy and other marketing materials. Required Qualifications Bachelor's Journalism, communications, public relations, marketing, English or a related field. (degree must be conferred on or before agreed upon start date) 3 years of demonstrated work experience in content creation, editing, publishing and campaign implementation or planning. Skills, Proficiencies, and/or Knowledge: Must possess strong written and verbal communication skills and ability to organize materials, write, edit, accurately convey concepts, communicate and interpret goals, including demonstrated proficiency in the use of AP style and adaptive writing. Project management experience required. Experience with data analysis tools and techniques to interpret customer feedback and usage trends is highly desirable. Ability to translate data insights into actionable communication strategies. Ability to work cross-functionally with supervisors, unit staff and campus partners to ensure collaborative environment, coordinated efforts and maximized outcomes. Must learn quickly and demonstrate flexibility in the work environment. Exhibit strong attention to detail as well as the ability to effectively manage multiple assignments with different priorities and tight deadlines. Demonstrate creativity, integrity and passion for growing the brand of Oklahoma State University. Demonstrate strong supervisory skills when indirectly or directly managing key team members that have a direct impact on partner or internal department success. Exhibit exceptional problem solving skills in a creative environment.
01/14/2026
Full time
Campus OSU-Stillwater Contact Name & Email Shannon Rigsby, Work Schedule Monday-Friday 8AM-5PM with occasional weekend and evening hours. Appointment Length Regular Continuous/Until Further Notice Hiring Range $58,000 - $84,000 Salary Special Instructions to Applicants For full consideration, please include a resume, cover letter and contact information for three professional references. About this Position Behind everything at Oklahoma State University is the Department of Enterprise Information Technology, providing the infrastructure and support to keep the university running from desktop computers to innovative solutions for process problems and university cyber security. The IT marketing and communication manager works within the Department of Brand Management and is assigned to the Department of Enterprise Information Technology. This role serves as a strategic partner to IT leadership, taking primary responsibility for change management, organizational culture enhancement, and stakeholder engagement across the department. The successful candidate will also lead efforts to gather and analyze customer data to inform communication strategies and improve service delivery. Additionally, this position will represent Enterprise Information Technology on university councils, committees, and working groups to ensure alignment with institutional priorities and advocate for IT initiatives. The successful candidate will use this data to develop and implement an overall communications strategy for the department's vast array of internal audiences on every campus it serves and work closely with the IT coordinators and stakeholders across the Oklahoma State University A&M System. This position plays a critical role in fostering a customer-service oriented culture within EIT, promoting transparency, and building trust between technical teams and the university community they serve. Content prioritization skills are a must. Responsibilities include internal announcements and information in a variety of forms from emails to website content and brochure copy. The successful candidate will design and execute change management communication plans for major IT initiatives, system implementations, and organizational transitions. This includes identifying and empowering change champions across departments, developing feedback mechanisms to address user concerns, and measuring communication effectiveness throughout the change adoption lifecycle. This individual should be a team player and a strong relationship builder who demonstrates a strong work ethic, self-direction, creativity and a strategic mindset. This individual will work closely with the associate director of public information and others in Brand Management to stay within brand standards, guidelines and best practices. The successful candidate will thrive in a collaborative team environment, working with teams such as graphic designers, web developers and programmers, videographers and others in supporting the mission and needs of Enterprise Information Technology. This role may also provide supervision, guidance and mentorship to communication coordinators and support staff as the department's communication function evolves. This role will supervise a graduate assistant communications role that will be responsible for internal announcements, editing website content and creating brochure copy and other marketing materials. Required Qualifications Bachelor's Journalism, communications, public relations, marketing, English or a related field. (degree must be conferred on or before agreed upon start date) 3 years of demonstrated work experience in content creation, editing, publishing and campaign implementation or planning. Skills, Proficiencies, and/or Knowledge: Must possess strong written and verbal communication skills and ability to organize materials, write, edit, accurately convey concepts, communicate and interpret goals, including demonstrated proficiency in the use of AP style and adaptive writing. Project management experience required. Experience with data analysis tools and techniques to interpret customer feedback and usage trends is highly desirable. Ability to translate data insights into actionable communication strategies. Ability to work cross-functionally with supervisors, unit staff and campus partners to ensure collaborative environment, coordinated efforts and maximized outcomes. Must learn quickly and demonstrate flexibility in the work environment. Exhibit strong attention to detail as well as the ability to effectively manage multiple assignments with different priorities and tight deadlines. Demonstrate creativity, integrity and passion for growing the brand of Oklahoma State University. Demonstrate strong supervisory skills when indirectly or directly managing key team members that have a direct impact on partner or internal department success. Exhibit exceptional problem solving skills in a creative environment.
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Posting Number: G/R12686P Working Title: IT Assistant Summer Student Department: OGE-Assoc Provost's Office About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education () . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. About the College/Unit/Department: The Office of Global Engagement consist of multiple offices offering services for International Initiatives, Global Education and risk management for international travelers, Immigration Services, International Centers Abroad, and Finance and Operations College/Unit/Department website: globalengagement.uga.edu Employment Type: Employee Additional Schedule Information: Your supervisor will help you create your work schedule. Advertised Salary: 10.00/hour Anticipated Start Date: 05/21/2021 Posting Date: 05/14/2021 Open Until Filled: Yes Location of Vacancy: Athens Area EOO Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Duties/Responsibilities: Help desk support Percentage of time: 40 Duties/Responsibilities: Website editing and updating OGE departmental website information Percentage of time: 30 Duties/Responsibilities: Help IT director with various projects; Other duties as assigned Percentage of time: 30 Classification Title: Student Assistant FLSA: Non-Exempt FTE: .50 Position Summary: This position is need for summer to help with helpdesk support, website edits, and various projects. Relevant/Preferred Education, Experience, Licensure, Certification in Position: Experience with helpdesk support and website editing. Physical Demands: Sit or stand at a computer for long periods of time. Is this a Position of Trust?: No Does this position have operation, access, or control of financial resources? : No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Is driving a requirement of this position?: No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): No Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
01/14/2026
Full time
Posting Number: G/R12686P Working Title: IT Assistant Summer Student Department: OGE-Assoc Provost's Office About the University of Georgia: Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education () . The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine. About the College/Unit/Department: The Office of Global Engagement consist of multiple offices offering services for International Initiatives, Global Education and risk management for international travelers, Immigration Services, International Centers Abroad, and Finance and Operations College/Unit/Department website: globalengagement.uga.edu Employment Type: Employee Additional Schedule Information: Your supervisor will help you create your work schedule. Advertised Salary: 10.00/hour Anticipated Start Date: 05/21/2021 Posting Date: 05/14/2021 Open Until Filled: Yes Location of Vacancy: Athens Area EOO Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Duties/Responsibilities: Help desk support Percentage of time: 40 Duties/Responsibilities: Website editing and updating OGE departmental website information Percentage of time: 30 Duties/Responsibilities: Help IT director with various projects; Other duties as assigned Percentage of time: 30 Classification Title: Student Assistant FLSA: Non-Exempt FTE: .50 Position Summary: This position is need for summer to help with helpdesk support, website edits, and various projects. Relevant/Preferred Education, Experience, Licensure, Certification in Position: Experience with helpdesk support and website editing. Physical Demands: Sit or stand at a computer for long periods of time. Is this a Position of Trust?: No Does this position have operation, access, or control of financial resources? : No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Is driving a requirement of this position?: No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): No Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .
Job Title: Student Assistant - IT Services Location: Middle GA State University Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 289274 About Us Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state. Job Summary The Student Assistant is a part-time position working up to 19 hours per week. This position provides specialized support for faculty, staff, and classroom technology. The student will report to the Systems Support Specialists in Macon s OTR offices. Responsibilities Answer phone calls and do preliminary evaluation of challenges the callers are having Prepare and install devices for deployment around campus, assist in troubleshooting equipment problems, and remove old inventory as needed Assist in maintaining classroom technology such as computers and audio/visual equipment Assist in completing support tickets Perform related duties as assigned Required Qualifications Must be a current enrolled Middle Gerogia State University Student Must be enrolled at least 6 credit hours Must comply with strict confidentiality of information The work is typically performed both sitting at a desk and physically moving around campus by standing, walking, bending, crouching, or stooping. The employee will lift light, heavy, or bulky objects, push carts between buildings, and use tools effectively. Working with colleagues to accomplish tasks is required. Knowledge, Skills, & Abilities Knowledge of Microsoft Windows Effective oral and written communication skills; good customer service skills. Ability to interact effectively with a diverse population. Ability to work independently and on a team as needed. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning Equal Employment Opportunity Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Background Check Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.
01/14/2026
Full time
Job Title: Student Assistant - IT Services Location: Middle GA State University Regular/Temporary: Temporary Full/Part Time: Part-Time Job ID: 289274 About Us Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state. Job Summary The Student Assistant is a part-time position working up to 19 hours per week. This position provides specialized support for faculty, staff, and classroom technology. The student will report to the Systems Support Specialists in Macon s OTR offices. Responsibilities Answer phone calls and do preliminary evaluation of challenges the callers are having Prepare and install devices for deployment around campus, assist in troubleshooting equipment problems, and remove old inventory as needed Assist in maintaining classroom technology such as computers and audio/visual equipment Assist in completing support tickets Perform related duties as assigned Required Qualifications Must be a current enrolled Middle Gerogia State University Student Must be enrolled at least 6 credit hours Must comply with strict confidentiality of information The work is typically performed both sitting at a desk and physically moving around campus by standing, walking, bending, crouching, or stooping. The employee will lift light, heavy, or bulky objects, push carts between buildings, and use tools effectively. Working with colleagues to accomplish tasks is required. Knowledge, Skills, & Abilities Knowledge of Microsoft Windows Effective oral and written communication skills; good customer service skills. Ability to interact effectively with a diverse population. Ability to work independently and on a team as needed. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Institutional Values Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning Equal Employment Opportunity Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at . Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources. Background Check Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.
Job TitleInnovative Digital Learning Help Desk AnalystAgencyEast Texas A&M UniversityDepartmentOffice Of Academic TechnologyProposed Minimum Salary$4,509.00 monthlyJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
01/14/2026
Full time
Job TitleInnovative Digital Learning Help Desk AnalystAgencyEast Texas A&M UniversityDepartmentOffice Of Academic TechnologyProposed Minimum Salary$4,509.00 monthlyJob LocationCommerce, TexasJob TypeStaffJob Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please provide the following documents: Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer). If transcripts are from an international institution, it is the responsibility of the applicant to have the transcripts translated and evaluated by an approved credential evaluator. Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at . SUMMARY: The Innovative Digital Learning Help Desk Analyst at East Texas A&M University (ETAMU) is responsible for providing frontline technical support for faculty, staff, and students using the university's learning management system and all associated learning technologies and platforms. This role ensures timely resolution of related issues, contributes to user training and documentation, and collaborates with the team to enhance the digital learning experience. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. This position is not eligible for remote work. Position is not eligible for visa sponsorship. DUTIES & RESPONSIBILITIES: Provides technical expertise and pedagogical guidance on the use and adoption of the learning management system (D2L Brightspace) and all associated learning technologies to faculty, staff, and students via phone, in-person, the ticketing system, email, or online, ensuring timely resolution of issues. Serves as the first point of contact for LMS and associated technology support requests, providing troubleshooting for a wide range of technical issues including, but not limited to, access, content, assessments, and integrations. Ensures instructional content meets accessibility compliance requirements and quality assurance standards. Develops and delivers faculty development workshops on the effective use of the LMS and related tools in support of teaching and learning. Monitors help desk ticketing system and assigns support tickets to appropriate team members. Resolves Tier 1 and Tier 2 support tickets and elevates high priority issues to the appropriate support team to ensure customer satisfaction and time to resolution is within departmental service standards. Documents the entire support interaction lifecycle in the ticketing system and maintains a knowledge base of common issues and solutions. Creates and updates training materials and user guides for the academic community. Stays current with LMS and learning technology updates, features, and best practices. Performs other duties as assigned. MINIMUM REQUIREMENTS: Education: Bachelor's degree in Educational Technology or related field. Experience / Knowledge / Skills: Two years of experience working with end-users to troubleshoot and resolve issues with the learning management systems (LMS) and classroom technology in higher education. Familiar with accessibility standards and digital learning best practices. Proficiency with Microsoft Office. Excellent verbal communication and technical writing skills. Strong analytical and problem-solving skills. Ability to: Multi-task and work well as part of a team. Work in a fast-paced environment while providing high-quality customer service. Manage multiple priorities and meet deadlines. Licensing/Professional Certifications: N/A Physical Requirements: N/A Other Requirements: This position may be required to work PREFERRED EDUCATION / SKILLS/ EXPERIENCE: Master's degree. Proficiency with D2L Brightspace learning management system and Adobe Creative Suite. Demonstrated experience with a variety of learning technologies, including Panopto, Explorance, VoiceThread, Respondus, Turnitin, and Blackboard Ally. Certifications: D2L Brightspace, Instructional Design, Accessibility, and Quality Matters. Experience with HTML, HTML5, and CSS. SUPERVISION OF OTHERS: Graduate Assistants. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.
SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Job Description SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/2/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $65,000.00 Expected Hiring Range Maximum $70,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as a Systems Administrator II where you will support a broad range of server and operating system administration functions. You will join a team and collaborate with multiple technology groups across campus to administer and improve the underlying server technology that enables a wide variety of university client services. You will leverage technical expertise to assess client system's needs, advocate for and implement technology solutions, and refine existing process and procedures to help ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with opportunities for hybrid and remote work. This position provides rotating 24/7 on-call support and will include night and weekend support for critical University business cycles. You Will: Manage and maintain server operating systems, hypervisors, processes, hardware and related software. Work with cross functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status. Maintain systems and evaluate/apply upgrades. Coordinate with vendors on problem resolution. Detect, diagnose, isolate, and correct system faults. Serve as Level-2 technical support for the Help Desk. Support incident and problem management activities. Provide off-hours on-call support and assistance during incidents. Support the maintenance, and periodic testing of business continuity and disaster recovery procedures. Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services. Required Skills You Will Have: 3+ years of experience administering Windows systems in a physical and/or virtualized environment. Bachelor's Degree in related discipline or equivalent experience. Technical Expertise: Experience diagnosing Windows operating system and associated software issues required. Can troubleshoot software, hardware and network issues. Is comfortable with installing, configuring and upgrading Windows applications and different specialized third-party applications. Knowledge of TCP/IP LAN/wireless networking principles and application protocols, i.e. HTTP, HTTPS, SMTP and FTP. Experience with a variety of tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, image and deployment, patching, backup and restore and endpoint protection required. Must be able to lift moderately heavy equipment (up to 50 pounds). Bonus Qualifications: If you do not meet these, you are still encouraged to apply; we value employees with a willingness to learn. Experience with VMware, Active Directory, group policy, and server administration skills including monitoring performance and file permissions. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $65,000.00-$70,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fddb71d3da3cb14a873add869949c600
01/14/2026
Full time
SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Job Description SYSTEMS ADMINISTRATOR II, IS&T Systems Operations Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 9/2/2025 Salary Grade Grade 48 Expected Hiring Range Minimum $65,000.00 Expected Hiring Range Maximum $70,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will join as a Systems Administrator II where you will support a broad range of server and operating system administration functions. You will join a team and collaborate with multiple technology groups across campus to administer and improve the underlying server technology that enables a wide variety of university client services. You will leverage technical expertise to assess client system's needs, advocate for and implement technology solutions, and refine existing process and procedures to help ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of Systems Administration & Basis. This position is located in Boston, MA with opportunities for hybrid and remote work. This position provides rotating 24/7 on-call support and will include night and weekend support for critical University business cycles. You Will: Manage and maintain server operating systems, hypervisors, processes, hardware and related software. Work with cross functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status. Maintain systems and evaluate/apply upgrades. Coordinate with vendors on problem resolution. Detect, diagnose, isolate, and correct system faults. Serve as Level-2 technical support for the Help Desk. Support incident and problem management activities. Provide off-hours on-call support and assistance during incidents. Support the maintenance, and periodic testing of business continuity and disaster recovery procedures. Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services. Required Skills You Will Have: 3+ years of experience administering Windows systems in a physical and/or virtualized environment. Bachelor's Degree in related discipline or equivalent experience. Technical Expertise: Experience diagnosing Windows operating system and associated software issues required. Can troubleshoot software, hardware and network issues. Is comfortable with installing, configuring and upgrading Windows applications and different specialized third-party applications. Knowledge of TCP/IP LAN/wireless networking principles and application protocols, i.e. HTTP, HTTPS, SMTP and FTP. Experience with a variety of tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, image and deployment, patching, backup and restore and endpoint protection required. Must be able to lift moderately heavy equipment (up to 50 pounds). Bonus Qualifications: If you do not meet these, you are still encouraged to apply; we value employees with a willingness to learn. Experience with VMware, Active Directory, group policy, and server administration skills including monitoring performance and file permissions. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $65,000.00-$70,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-fddb71d3da3cb14a873add869949c600
Student Accessibility Coordinator Job ID: 293799 Location: Georgia Southern - Savannah Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Armstrong Campus - Savannah, GA Department Information Student Accessibility Resource Center Job Summary Facilitate accommodations and provide services for students with documented disabilities. Responsibilities Provide information about disability related services and documentation requirements to current and prospective students, parents, and high school staff and students. Armstrong campus: Oversee test proctoring Provide individual counseling regarding campus and community resources. Meets with students to discuss accommodation needs, review medical and psychological documentation, and approve accommodations. Teach students to utilize technology to access resources Administer and monitor examinations with accommodations to students with disabilities. This entails scheduling of tests, reserving testing rooms, acquiring and returning tests, and proctoring tests Collaborate with local, state and national organizations to obtain information on current resources for students with disabilities. Communicate with faculty, staff and administration to assure that students with disabilities have equal access to all institutional programs and services Maintains confidential files including medical documentation and case notes Participate in SOAR, high school fairs and open house events Required Qualifications Educational Requirements Bachelor's Degree Required Experience Three (3) or more years of related work experience, which could include professional work experience, graduate assistantship experience, and/or appropriate collegiate experience Proposed Salary $22.01 - $22.44 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills Apply Before Date January 26, 2026 Application review may begin as early as January 16, 2026. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours. Travel may be required. Background Check Position of Trust + Education To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d33a3a62eb325f8a684fea
01/14/2026
Full time
Student Accessibility Coordinator Job ID: 293799 Location: Georgia Southern - Savannah Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Armstrong Campus - Savannah, GA Department Information Student Accessibility Resource Center Job Summary Facilitate accommodations and provide services for students with documented disabilities. Responsibilities Provide information about disability related services and documentation requirements to current and prospective students, parents, and high school staff and students. Armstrong campus: Oversee test proctoring Provide individual counseling regarding campus and community resources. Meets with students to discuss accommodation needs, review medical and psychological documentation, and approve accommodations. Teach students to utilize technology to access resources Administer and monitor examinations with accommodations to students with disabilities. This entails scheduling of tests, reserving testing rooms, acquiring and returning tests, and proctoring tests Collaborate with local, state and national organizations to obtain information on current resources for students with disabilities. Communicate with faculty, staff and administration to assure that students with disabilities have equal access to all institutional programs and services Maintains confidential files including medical documentation and case notes Participate in SOAR, high school fairs and open house events Required Qualifications Educational Requirements Bachelor's Degree Required Experience Three (3) or more years of related work experience, which could include professional work experience, graduate assistantship experience, and/or appropriate collegiate experience Proposed Salary $22.01 - $22.44 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success SKILLS Effective communication (verbal and written), organizational and human relations skills Apply Before Date January 26, 2026 Application review may begin as early as January 16, 2026. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours. Travel may be required. Background Check Position of Trust + Education To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d33a3a62eb325f8a684fea
Assistant Athletic Equipment Manager Job ID: 293989 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information University Athletics - Equipment Job Summary The Assistant Athletic Equipment Manager will provide and manage appropriate and safe equipment, uniforms and laundry service for assigned Olympic Sports, with minimal involvement in football-related tasks. Responsibilities Work closely with assigned coaches to advise them with respect to purchasing, issuing and returning of all athletic equipment and apparel. Order, receive, inventory, track, and properly fit all Georgia Southern Athletics Student Athletes, Staff, and Coaches with Adidas apparel, footwear, headwear, as well as other equipment and accessories based on assigned sports. Maintain a proper inventory and tracking with the use of EquipCheck inventory system. Assist the Head Coach or Equipment Room Designee with the development and monitoring of the assigned sports equipment budget to ensure budget limits and procurement policies are correctly followed. Supervise and delegate various responsibilities to student employees. Ability to work weekdays that extend beyond an eight-hour workday, work multiple consecutive weekends, holidays, and on occasion sudden schedule changes communicated by the Director of Athletics, Deputy Athletics Director, Sport Administrator, Head Coach, Director of Equipment Oversee and manage team workout, practice and game laundry for assigned sports Required Qualifications Educational Requirements Bachelor's Degree Preferred Qualifications Additional Preferred Qualifications Certification from Athletic Equipment Managers Association or certification achieved within one year of employment Preferred Experience Two (2) or more years of applicable experience in a Division I equipment room Experience with using an inventory tracking system Proposed Salary $19.15 - $23.97 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach List of References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to demonstrate good sportsmanship and highest level of personal integrity Ability to adjust to changes in leadership, acceptance of policy changes and goals of the University, Athletics Department and Equipment Room leadership in a fast-paced and ever-changing working environment Consistently exhibit engaging customer service with student-athletes, coaches and staff KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Understanding of and proven commitment to comply with NCAA, Sun Belt Conference and institutional athletic rules and regulations SKILLS Effective communication (verbal and written), organizational and human relations skills Demonstrated commitment to athletic and academic excellence Apply Before Date January Application review may begin as early as January 20, 2026. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Proof of valid driver's license upon hire and throughout employment. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours. Travel may be required. Background Check Position of Trust + Education To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-138c553299a39841a5c1b333f48aa1c5
01/14/2026
Full time
Assistant Athletic Equipment Manager Job ID: 293989 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information University Athletics - Equipment Job Summary The Assistant Athletic Equipment Manager will provide and manage appropriate and safe equipment, uniforms and laundry service for assigned Olympic Sports, with minimal involvement in football-related tasks. Responsibilities Work closely with assigned coaches to advise them with respect to purchasing, issuing and returning of all athletic equipment and apparel. Order, receive, inventory, track, and properly fit all Georgia Southern Athletics Student Athletes, Staff, and Coaches with Adidas apparel, footwear, headwear, as well as other equipment and accessories based on assigned sports. Maintain a proper inventory and tracking with the use of EquipCheck inventory system. Assist the Head Coach or Equipment Room Designee with the development and monitoring of the assigned sports equipment budget to ensure budget limits and procurement policies are correctly followed. Supervise and delegate various responsibilities to student employees. Ability to work weekdays that extend beyond an eight-hour workday, work multiple consecutive weekends, holidays, and on occasion sudden schedule changes communicated by the Director of Athletics, Deputy Athletics Director, Sport Administrator, Head Coach, Director of Equipment Oversee and manage team workout, practice and game laundry for assigned sports Required Qualifications Educational Requirements Bachelor's Degree Preferred Qualifications Additional Preferred Qualifications Certification from Athletic Equipment Managers Association or certification achieved within one year of employment Preferred Experience Two (2) or more years of applicable experience in a Division I equipment room Experience with using an inventory tracking system Proposed Salary $19.15 - $23.97 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach List of References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to demonstrate good sportsmanship and highest level of personal integrity Ability to adjust to changes in leadership, acceptance of policy changes and goals of the University, Athletics Department and Equipment Room leadership in a fast-paced and ever-changing working environment Consistently exhibit engaging customer service with student-athletes, coaches and staff KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Understanding of and proven commitment to comply with NCAA, Sun Belt Conference and institutional athletic rules and regulations SKILLS Effective communication (verbal and written), organizational and human relations skills Demonstrated commitment to athletic and academic excellence Apply Before Date January Application review may begin as early as January 20, 2026. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Proof of valid driver's license upon hire and throughout employment. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours. Travel may be required. Background Check Position of Trust + Education To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-138c553299a39841a5c1b333f48aa1c5
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Student Assistant Software DeveloperDepartment:OHTECH Ohio Supercomputer Center-JM The Ohio Supercomputer Center (OSC) accelerates discovery for Ohio's academic and commercial researchers with processing power exceeding 1,000 desktop computers available any time, any place. OSC turns days of computation into minutes, creating a competitive advantage for Ohio at a fraction of the cost of alternatives, all with expert consultation and secure storage. Learn more at osc.edu/explore OSC is a welcoming and supportive work environment and part of the Ohio Technology Consortium (OH-TECH). As the technology and information division of the Ohio Department of Higher Education (ODHE), the Ohio Technology Consortium provides high-tech solutions for Ohio's colleges and universities to catalyze innovation in the modern knowledge economy. In addition to OSC, OH-TECH also includes OARnet and OhioLINK. As a member of the OSC Gateways Group, this student position helps develop and support "science gateways," web-based interfaces for advanced computational resources. The group supports specific gateways for OSC clients and projects and also contributes to the Open OnDemand (OOD) project. Developed by OSC and funded by the National Science Foundation, Open OnDemand (openondemand.org) is an open-source portal that enables web-based access to HPC services. Clients manage files and jobs, create and share apps, run GUI applications and connect via SSH, all from any device with a web browser.OOD is currently installed and running at 2,100+ academic, governmental, and commercial HPC centers both in the US and internationally. The gateways team is passionate about contributing to the academic research and education community. We're proud to work on Open OnDemand and help so many researchers and students access software and computational infrastructure at universities and businesses in Ohio and around the world.The majority of OSC gateways team members are working remotely for the foreseeable future. This student position will work as part of a team designing, developing, and testing web and Linux applications and web services that leverage OSC resources. Additionally, this student will also help develop documentation and maintain client and collaborator relationships. This student will work as part of a team on the entire development life cycle: requirements, design, implementation, testing, and maintenance. Our campus jobs offer real world technical experience to grow your career. They are open to students at Ohio State and any other college or university in the state.OSC student employees gain resume-ready on-the-job experience in a functioning business operation. Students are all closely supervised by a professional. Education / Experience required: Pursuing a technology-related degree Excellent written and verbal communication skills Eligible to work in export-controlled environment Education / Experience desired: Able to work at least 10 hours per week during the academic term and at least 20 during breaks (OSC student employees may work as many as 28 hours per week during the semester and 38 hours per week when classes are out of session.) Preferred customer service experience Prefer a 2nd or 3rd year student Additional Information: This position offers employment throughout the year, including the summer months and academic breaks, optionally. Work schedule: Flexible during business hours 8 a.m. - 6 p.m. Monday-Friday OSC staff generally work a hybrid schedule, with a few days a week on West Campus - 1224 Kinnear Road and the rest of the week remote. The Hiring Range for this position is $15-16/hour. Location:Kinnear Rd, 1224 (0374)Position Type:Temporary (Fixed Term)Scheduled Hours:15Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
01/14/2026
Full time
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact . If you have questions while submitting an application, please review these frequently asked questions .Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Student Assistant Software DeveloperDepartment:OHTECH Ohio Supercomputer Center-JM The Ohio Supercomputer Center (OSC) accelerates discovery for Ohio's academic and commercial researchers with processing power exceeding 1,000 desktop computers available any time, any place. OSC turns days of computation into minutes, creating a competitive advantage for Ohio at a fraction of the cost of alternatives, all with expert consultation and secure storage. Learn more at osc.edu/explore OSC is a welcoming and supportive work environment and part of the Ohio Technology Consortium (OH-TECH). As the technology and information division of the Ohio Department of Higher Education (ODHE), the Ohio Technology Consortium provides high-tech solutions for Ohio's colleges and universities to catalyze innovation in the modern knowledge economy. In addition to OSC, OH-TECH also includes OARnet and OhioLINK. As a member of the OSC Gateways Group, this student position helps develop and support "science gateways," web-based interfaces for advanced computational resources. The group supports specific gateways for OSC clients and projects and also contributes to the Open OnDemand (OOD) project. Developed by OSC and funded by the National Science Foundation, Open OnDemand (openondemand.org) is an open-source portal that enables web-based access to HPC services. Clients manage files and jobs, create and share apps, run GUI applications and connect via SSH, all from any device with a web browser.OOD is currently installed and running at 2,100+ academic, governmental, and commercial HPC centers both in the US and internationally. The gateways team is passionate about contributing to the academic research and education community. We're proud to work on Open OnDemand and help so many researchers and students access software and computational infrastructure at universities and businesses in Ohio and around the world.The majority of OSC gateways team members are working remotely for the foreseeable future. This student position will work as part of a team designing, developing, and testing web and Linux applications and web services that leverage OSC resources. Additionally, this student will also help develop documentation and maintain client and collaborator relationships. This student will work as part of a team on the entire development life cycle: requirements, design, implementation, testing, and maintenance. Our campus jobs offer real world technical experience to grow your career. They are open to students at Ohio State and any other college or university in the state.OSC student employees gain resume-ready on-the-job experience in a functioning business operation. Students are all closely supervised by a professional. Education / Experience required: Pursuing a technology-related degree Excellent written and verbal communication skills Eligible to work in export-controlled environment Education / Experience desired: Able to work at least 10 hours per week during the academic term and at least 20 during breaks (OSC student employees may work as many as 28 hours per week during the semester and 38 hours per week when classes are out of session.) Preferred customer service experience Prefer a 2nd or 3rd year student Additional Information: This position offers employment throughout the year, including the summer months and academic breaks, optionally. Work schedule: Flexible during business hours 8 a.m. - 6 p.m. Monday-Friday OSC staff generally work a hybrid schedule, with a few days a week on West Campus - 1224 Kinnear Road and the rest of the week remote. The Hiring Range for this position is $15-16/hour. Location:Kinnear Rd, 1224 (0374)Position Type:Temporary (Fixed Term)Scheduled Hours:15Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
Systems Administrator (COF) Kern Community College District Salary: $7,835.16 - $11,078.88 Monthly Job Type: Classified Job Number: FY24- Location: District Office, CA Department: Information Technology Services Basic Function Under the direction of the Assistant Director of Information Technology, provide support for systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure. DISTINGUISHING CHARACTERISTICS: The Systems Administrator is distinguished from the Systems Administration Manager by a focus on providing immediate systems infrastructure support and by receiving direction from the Manager. Representative Duties Work with District Office and College IT staff to assess, prioritize, respond to, troubleshoot and resolve Systems related support issues in a timely manner Implement provisioning standards and methods for agile server deployment and decommissioning Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure Assist with research, selection and implementation of effective Systems monitoring tools Implement and help plan for upgrades to Systems infrastructure district wide Research and implement appropriate IT Security measures to keep KCCD's Systems infrastructure secure Implement and maintain backup and recovery procedures for district wide Systems infrastructure Participate in training appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations Assist with development, documentation and implementation of appropriate Systems infrastructure standards, policies, procedures and management practices Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD's Systems infrastructure Develop and maintain documentation for KCCD's Systems infrastructure Receive, prioritize and respond to Help Desk service tickets for Systems related issues Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility Assist with management of hardware and software support contracts required to effectively support KCCD's systems infrastructure Assist with maintenance of inventory and hardware replacement planning information for Systems infrastructure Assist with Systems design, capacity planning and performance tuning and management Backup other Systems team members as needed in the support of KCCD's Systems infrastructure Assist with Systems budget planning and maintenance Keep current with the latest developments in Systems technologies Perform related duties as assigned. Minimum Qualifications Any combination equivalent to : Associate's degree in computer science, management information systems or a related field AND 4 years experience in a Systems Administration support role. OR High school diploma, GED or equivalent certificate of competency AND 6 years of work experience such as described in the representative duties section of the specification. OR A Bachelor's degree in a related field of study AND 2 years of work experience such as described in the representative duties section of the specification. PREFERRED: Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required. Knowledge & Abilities KNOWLEDGE OF: Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting.Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint)Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell).Advanced: Systems performance assessment and remediation.Intermediate: Virtualization (i.e. VMWARE) solutions and administration.Intermediate: FiberChannel, iSCSI, switching and related Storage technologies and administration.Intermediate: Backup and recovery solutions and management practices (i.e. Symantec NetBackup).Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui.Principles of effective project management.Effective Customer Service skills and practices ABILITY TO: Effectively interact and negotiate with vendors.Assess and remedy system performance problemsTroubleshoot and resolve complex hardware and software problemsPlan and organize systems projects. Work independently with little direction.Prepare and follow work plans and time lines for projects and proposed systemsLearn new skills and adapt to changes in technologyCommunicate effectively both orally and in writing.Establish and maintain cooperative and effective working relationships with others. SALARY RANGE$7,835.16 - $11,078.88 monthlyMaximum Entry Level Salary: $ 8,231.81 monthly SPECIAL INSTRUCTIONS First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by January 19, 2026, are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any application packet must include: Completed Online Application for Employment form Current resume Letter of interest (Cover Letter) Copy of legible transcripts List of five (5) professional references - Listed on application formIt is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements . EEO Plan Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices . Discrimination Free Work Environment . The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. All applicants must apply online at . Emails will not be accepted. jeid-e8171cc914ed0348ab9553c905018f67 Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
01/14/2026
Full time
Systems Administrator (COF) Kern Community College District Salary: $7,835.16 - $11,078.88 Monthly Job Type: Classified Job Number: FY24- Location: District Office, CA Department: Information Technology Services Basic Function Under the direction of the Assistant Director of Information Technology, provide support for systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure. DISTINGUISHING CHARACTERISTICS: The Systems Administrator is distinguished from the Systems Administration Manager by a focus on providing immediate systems infrastructure support and by receiving direction from the Manager. Representative Duties Work with District Office and College IT staff to assess, prioritize, respond to, troubleshoot and resolve Systems related support issues in a timely manner Implement provisioning standards and methods for agile server deployment and decommissioning Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure Assist with research, selection and implementation of effective Systems monitoring tools Implement and help plan for upgrades to Systems infrastructure district wide Research and implement appropriate IT Security measures to keep KCCD's Systems infrastructure secure Implement and maintain backup and recovery procedures for district wide Systems infrastructure Participate in training appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations Assist with development, documentation and implementation of appropriate Systems infrastructure standards, policies, procedures and management practices Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD's Systems infrastructure Develop and maintain documentation for KCCD's Systems infrastructure Receive, prioritize and respond to Help Desk service tickets for Systems related issues Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility Assist with management of hardware and software support contracts required to effectively support KCCD's systems infrastructure Assist with maintenance of inventory and hardware replacement planning information for Systems infrastructure Assist with Systems design, capacity planning and performance tuning and management Backup other Systems team members as needed in the support of KCCD's Systems infrastructure Assist with Systems budget planning and maintenance Keep current with the latest developments in Systems technologies Perform related duties as assigned. Minimum Qualifications Any combination equivalent to : Associate's degree in computer science, management information systems or a related field AND 4 years experience in a Systems Administration support role. OR High school diploma, GED or equivalent certificate of competency AND 6 years of work experience such as described in the representative duties section of the specification. OR A Bachelor's degree in a related field of study AND 2 years of work experience such as described in the representative duties section of the specification. PREFERRED: Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required. Knowledge & Abilities KNOWLEDGE OF: Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting.Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint)Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell).Advanced: Systems performance assessment and remediation.Intermediate: Virtualization (i.e. VMWARE) solutions and administration.Intermediate: FiberChannel, iSCSI, switching and related Storage technologies and administration.Intermediate: Backup and recovery solutions and management practices (i.e. Symantec NetBackup).Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui.Principles of effective project management.Effective Customer Service skills and practices ABILITY TO: Effectively interact and negotiate with vendors.Assess and remedy system performance problemsTroubleshoot and resolve complex hardware and software problemsPlan and organize systems projects. Work independently with little direction.Prepare and follow work plans and time lines for projects and proposed systemsLearn new skills and adapt to changes in technologyCommunicate effectively both orally and in writing.Establish and maintain cooperative and effective working relationships with others. SALARY RANGE$7,835.16 - $11,078.88 monthlyMaximum Entry Level Salary: $ 8,231.81 monthly SPECIAL INSTRUCTIONS First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by January 19, 2026, are assured consideration. The College reserves the right to extend time limits or re-initiate the recruitment/selection process at any application packet must include: Completed Online Application for Employment form Current resume Letter of interest (Cover Letter) Copy of legible transcripts List of five (5) professional references - Listed on application formIt is the applicant's responsibility to redact (or remove) any personal information from all documents prior to uploading. This includes Social Security Numbers, Date of Birth, and any photos of the applicant. Foreign Degree: Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your on-line application. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements . EEO Plan Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices . Discrimination Free Work Environment . The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission. All applicants must apply online at . Emails will not be accepted. jeid-e8171cc914ed0348ab9553c905018f67 Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
Job Title: Library Assistant II - Part-Time Location: Georgia Gwinnett College Regular/Temporary: Regular Full/Part Time: Part-Time Job ID: 291876 About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary Under general supervision, this position will perform service desk duties to include: stacks maintenance, resource sharing activities, information commons monitoring, and provide troubleshooting of basic computing and printing issues. This position will also assist in the training and supervision of student employees. Working a maximum of 19 hours per week, this position is needed during evening and weekend hours when GGC classes are running. Employee may work during holiday periods intersession, and other abbreviated schedules. Responsibilities 1 - Performs various Circulation Desk activities via both manual and automated systems (check-outs / check-ins / renewals) 2 - Performs resource-sharing (GIL Express, ILL, etc.) and course reserve collection activities (check-outs / check-ins; processing; scanning) 3 - Responds appropriately to library users requests for information including basic reference questions; provides referrals to other library or GGC staff/departments as needed 4 - Assists library users in locating circulating and reference materials using Library of Congress classification system 5 - Assists in the hiring, training, and supervision of Student Assistants, provides feedback on Student Assistant work performance for semester evaluations 6 - Performs general helpdesk functions including serving as a proctor for the print management system and assisting users with wireless connectivity, productivity software, the learning management system, printing, copying, and scanning 7 - Assists staff in troubleshooting problems, and creating and tracking tickets and their resolution by campus IT 8 - Provides support to Access Services staff in documenting processes and in creating instructional materials 9 - Identifies issues and addresses or refers them to appropriate areas; Works on special projects as assigned, using word processing, spreadsheet, database, scanning, or other computer software; Other duties as assigned Required Qualifications 2 Year / Associate Degree Customer service experience Preferred Qualifications 4 Year / Bachelor's Degree Experience with Windows operating system and Microsoft Office Experience providing customer service Experience dealing tactfully and courteously with library users Relevant supervisory experience Professional library experience in a staff position Availability on nights and weekends Knowledge, Skills, & Abilities KNOWLEDGE Knowledge, of a general nature, of library functions Knowledge of, and proficiency with, basic computer technology ABILITY Ability to determine issues from information presented in various formats Ability to provide customer service and to multitask Ability to understand and follow established guidelines and processes Ability to provide general direction to students Ability to evaluate and provide feedback on routine performance of duties SKILLS Skills in verbal and written communications Skills in researching, tracking data and maintaining records USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at 407.5746 or email . Background Check Position of Trust + Education Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.
01/14/2026
Full time
Job Title: Library Assistant II - Part-Time Location: Georgia Gwinnett College Regular/Temporary: Regular Full/Part Time: Part-Time Job ID: 291876 About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community. In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued. Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth. Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders. Job Summary Under general supervision, this position will perform service desk duties to include: stacks maintenance, resource sharing activities, information commons monitoring, and provide troubleshooting of basic computing and printing issues. This position will also assist in the training and supervision of student employees. Working a maximum of 19 hours per week, this position is needed during evening and weekend hours when GGC classes are running. Employee may work during holiday periods intersession, and other abbreviated schedules. Responsibilities 1 - Performs various Circulation Desk activities via both manual and automated systems (check-outs / check-ins / renewals) 2 - Performs resource-sharing (GIL Express, ILL, etc.) and course reserve collection activities (check-outs / check-ins; processing; scanning) 3 - Responds appropriately to library users requests for information including basic reference questions; provides referrals to other library or GGC staff/departments as needed 4 - Assists library users in locating circulating and reference materials using Library of Congress classification system 5 - Assists in the hiring, training, and supervision of Student Assistants, provides feedback on Student Assistant work performance for semester evaluations 6 - Performs general helpdesk functions including serving as a proctor for the print management system and assisting users with wireless connectivity, productivity software, the learning management system, printing, copying, and scanning 7 - Assists staff in troubleshooting problems, and creating and tracking tickets and their resolution by campus IT 8 - Provides support to Access Services staff in documenting processes and in creating instructional materials 9 - Identifies issues and addresses or refers them to appropriate areas; Works on special projects as assigned, using word processing, spreadsheet, database, scanning, or other computer software; Other duties as assigned Required Qualifications 2 Year / Associate Degree Customer service experience Preferred Qualifications 4 Year / Bachelor's Degree Experience with Windows operating system and Microsoft Office Experience providing customer service Experience dealing tactfully and courteously with library users Relevant supervisory experience Professional library experience in a staff position Availability on nights and weekends Knowledge, Skills, & Abilities KNOWLEDGE Knowledge, of a general nature, of library functions Knowledge of, and proficiency with, basic computer technology ABILITY Ability to determine issues from information presented in various formats Ability to provide customer service and to multitask Ability to understand and follow established guidelines and processes Ability to provide general direction to students Ability to evaluate and provide feedback on routine performance of duties SKILLS Skills in verbal and written communications Skills in researching, tracking data and maintaining records USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Equal Employment Opportunity Georgia Gwinnett College is an equal employment, equal access, and equal opportunity employer. It is the policy of Georgia Gwinnett College to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50). For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR at 407.5746 or email . Background Check Position of Trust + Education Other Information Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.