Intelligent Network & Communication Systems
Grand Blanc, Michigan
Job Description Job Description Tier 2 Technician (A.K.A. The Technical Heavy-Hitter We've Been Looking For) Job Summary At INC Systems, we're not your typical Managed Service Provider (MSP). We've been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets. We're on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You're the technical backbone of our service team: part engineer, part detective, part mentor, and part "wait, how did you fix that so fast?" You'll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. If you get a small dopamine hit from a clean PowerShell script, have opinions about VLAN design, and think "Office 365 admin" is a fun Saturday, keep reading. A Day in the Life Your day starts with a 15-minute team huddle where we talk priorities, escalations, overnight alerts, and (inevitably) someone makes a joke that's way too early for HR to hear about. From there, you're off. The morning might kick off with a backup job that threw a tantrum overnight. You'll dig into logs, pull in the vendor if you have to, and make sure our client's data is safe before they've even had their second coffee. Then a Tier 1 tech pings you: a user's Conditional Access policy is blocking them from a legitimate app. You walk the tech through the fix, explain the "why" (not just the "what"), and everyone leaves 2% smarter. By mid-morning you're on-site at a client. Maybe standing up a new server, cutting them over to our VOIP platform, or scoping a firewall replacement. You take notes like a hawk, because future-you will thank present-you when the ticket comes back in six months. Lunch happens. Opinions are shared. Someone defends a questionable streaming show. The darts may or may not start flying. Afternoon shifts into project and improvement mode. Sales needs your input on a network refresh quote: how many hours, what gear, what gotchas? A client is rolling out new software and wants to know if their infrastructure can handle it (spoiler: probably, with a nudge). And if there's a repetitive task draining hours out of the team's week, you're the type to ask, "why aren't we automating this?" and then actually do it. By end-of-day, you've closed tough tickets, made the Tier 1 team better, moved a project forward, and maybe shaved 20 minutes off a process that'll compound into weeks of reclaimed time. Victory dance optional. Encouraged. What You'll Be Doing (AKA Your Superpowers) Technical Heavy Lifting: Where the Tickets Get Real Own escalated tickets from Tier 1: the gnarly ones, the weird ones, the "this has never happened before" ones. Troubleshoot network issues end-to-end: DNS, DHCP, NAT, firewall rules, VLANs, routing, VPN tunnels, and the occasional haunted switch. Administer, troubleshoot, and optimize Microsoft 365 tenants (Entra ID, Exchange Online, Teams, SharePoint, Intune, Conditional Access, the whole family). Support Windows Server environments (AD, Group Policy, DNS, DHCP, file services, RDS) and keep virtualization hosts happy. Own backup and disaster recovery, because the job isn't done until you've verified the restore actually works. Stand up, migrate, and maintain firewalls, switches, wireless, and VPN infrastructure across our client base. Roll out new clients and projects (onboarding, migrations, VOIP cutovers, hardware refreshes) with the kind of planning that makes the cutover day boring (in the best way). Making the Team Better: Because No One Levels Up Alone Coach and mentor the Tier 1 team. Walk them through the fix and the reasoning, so next time they've got it. Be the technical partner to our sales team: scope projects, estimate time and equipment, and flag the gotchas before they become change orders. Contribute to documentation like your future self is going to read it (because they will, at 11pm, on a Tuesday). Spot broken processes and fix them. Spot tedious processes and automate them. Spot tribal knowledge and write it down. Client-Facing Work: Yes, You'll Talk to Humans Work directly with clients to untangle issues, recommend solutions, and translate "IT" into English. Advise clients on hardware, software, and network changes when they're rolling out something new. Be the calm in the storm when things go sideways, because someone has to be, and you're really good at it. You Have (The Non-Negotiables) A genuine drive to deliver great customer service and help people. This is the whole job, honestly. Strong verbal and written communication, with the patience of a saint when things get chaotic. The ability to explain complicated tech to your grandmother and have her actually get it. Sharp problem-solving chops and a brain that likes logic puzzles. 5+ years working in IT (or a degree in a computer field plus serious hands-on time). 4+ years hands-on with VLANs, routing, firewall support, and VPN connectivity. 4+ years supporting server hardware (CPU/RAID/storage) and Windows Server environments. 4+ years of data backup and recovery work, plus corporate antivirus/EDR support. Strong working knowledge of network domains, Active Directory, and security tooling. Solid wireless technology chops (design, deployment, troubleshooting). Deep comfort with Microsoft 365 administration. Entra ID, Exchange Online, Teams, SharePoint, and Intune should all feel like home. Real troubleshooting skills around DNS, DHCP, NAT, and firewall rules (not just reading about them on Reddit). Strongly Preferred (A.K.A. You'll Fit Right In) PowerShell scripting and a general love for automating the boring stuff. If you've ever written a script just to avoid doing something twice, we're your people. Experience building automations that connect systems together (Power Automate, Graph API, webhooks, or similar). A habit of asking "why are we doing this manually?" and then doing something about it. Would Also Be Great If You Have Experience with ConnectWise Manage (our PSA). Bonus points if you've lived in it daily. Experience with NinjaOne RMM (or comparable RMM platforms like Datto, N-able, Kaseya). A+, Network+, Security+, and any Microsoft certifications (MS-900, AZ-104, MS-102, etc.). The ability to type 50+ wpm without staring at your keyboard. A passion for learning: new tools, new platforms, new anything. A love for technology, Star Wars, science, and gadgets. (Strong opinions welcome. Defending them at lunch is encouraged.) What You Get Starting salary depends on experience, certifications, and overall technical ability. $50k to $70k per year Quarterly and Annual Bonuses based on performance An opportunity to learn and expand your knowledge with the best team around We Have (Because We Actually Care) Paid vacation, PTO, and holiday pay. Unused vacation can be rolled over or sold back to the company. Great health insurance with a portion paid by INC, plus options for supplemental insurance and other payroll deduction plans. Matching retirement contributions. We match 4% of what you invest. Annual profit sharing. When the company wins, you win. This isn't a "maybe someday" perk, it's a real chunk of change that shows up every year based on how we do as a team. Quarterly and Annual bonuses that let you earn above your target pay. Family First Approach. Your family is the priority. When they need you, work waits. Casual, fun work atmosphere: ping pong table, dart board, comfortable break room, and a standing recommendation to keep a Nerf gun handy (you'll know why eventually). Snacks, food, ice cream, and plenty of coffee/tea options. The fridge gets restocked monthly. Where You Go From Here The Tier 2 Technician role is the second level of technical ability at INC Systems, and it's a real one. You're the support our Tier 1 team leans on and the person clients trust with the hard stuff. You'll know our processes, procedures, and tools inside and out. From here, there are a few paths. You might lean deeper into the technical track and grow into a Senior Engineer role, owning the hardest tickets, leading R&D on new technology, and shaping what we deploy next. Or you might lean toward account management, working closely with clients to make sure they're getting everything they should out of their technology. Every level has more responsibility, more perks, and a clear path for growth. We'd rather help you level up than lose you. Company Description In business since 2004, INC Systems is a technology services and consulting company that has been involved in vast number of diverse projects. Until 2013, there were two divisions of the company with one focused on I.T. services and the other on low-voltage wiring, audio video projects and home automation. A tremendous amount of knowledge was gained during our first decade, not only on the technical work but in managing client expectations and delivering value. Today we only work with businesses and non-profits that view I.T. as critical to their success. . click apply for full job details
07/24/2026
Full time
Job Description Job Description Tier 2 Technician (A.K.A. The Technical Heavy-Hitter We've Been Looking For) Job Summary At INC Systems, we're not your typical Managed Service Provider (MSP). We've been helping businesses and non-profits wrangle their technology since 2004, and along the way we figured out a secret: people matter more than servers. Technology is just the tool we use to make lives easier, and occasionally to justify buying really cool gadgets. We're on the hunt for a seasoned Tier 2 Technician. The kind of person who sees a flashing red light on a firewall and gets curious instead of concerned. You're the technical backbone of our service team: part engineer, part detective, part mentor, and part "wait, how did you fix that so fast?" You'll own the tough tickets, lift up our Tier 1 team, own projects from kickoff to handoff, and help push our tools, processes, and automations forward. If you get a small dopamine hit from a clean PowerShell script, have opinions about VLAN design, and think "Office 365 admin" is a fun Saturday, keep reading. A Day in the Life Your day starts with a 15-minute team huddle where we talk priorities, escalations, overnight alerts, and (inevitably) someone makes a joke that's way too early for HR to hear about. From there, you're off. The morning might kick off with a backup job that threw a tantrum overnight. You'll dig into logs, pull in the vendor if you have to, and make sure our client's data is safe before they've even had their second coffee. Then a Tier 1 tech pings you: a user's Conditional Access policy is blocking them from a legitimate app. You walk the tech through the fix, explain the "why" (not just the "what"), and everyone leaves 2% smarter. By mid-morning you're on-site at a client. Maybe standing up a new server, cutting them over to our VOIP platform, or scoping a firewall replacement. You take notes like a hawk, because future-you will thank present-you when the ticket comes back in six months. Lunch happens. Opinions are shared. Someone defends a questionable streaming show. The darts may or may not start flying. Afternoon shifts into project and improvement mode. Sales needs your input on a network refresh quote: how many hours, what gear, what gotchas? A client is rolling out new software and wants to know if their infrastructure can handle it (spoiler: probably, with a nudge). And if there's a repetitive task draining hours out of the team's week, you're the type to ask, "why aren't we automating this?" and then actually do it. By end-of-day, you've closed tough tickets, made the Tier 1 team better, moved a project forward, and maybe shaved 20 minutes off a process that'll compound into weeks of reclaimed time. Victory dance optional. Encouraged. What You'll Be Doing (AKA Your Superpowers) Technical Heavy Lifting: Where the Tickets Get Real Own escalated tickets from Tier 1: the gnarly ones, the weird ones, the "this has never happened before" ones. Troubleshoot network issues end-to-end: DNS, DHCP, NAT, firewall rules, VLANs, routing, VPN tunnels, and the occasional haunted switch. Administer, troubleshoot, and optimize Microsoft 365 tenants (Entra ID, Exchange Online, Teams, SharePoint, Intune, Conditional Access, the whole family). Support Windows Server environments (AD, Group Policy, DNS, DHCP, file services, RDS) and keep virtualization hosts happy. Own backup and disaster recovery, because the job isn't done until you've verified the restore actually works. Stand up, migrate, and maintain firewalls, switches, wireless, and VPN infrastructure across our client base. Roll out new clients and projects (onboarding, migrations, VOIP cutovers, hardware refreshes) with the kind of planning that makes the cutover day boring (in the best way). Making the Team Better: Because No One Levels Up Alone Coach and mentor the Tier 1 team. Walk them through the fix and the reasoning, so next time they've got it. Be the technical partner to our sales team: scope projects, estimate time and equipment, and flag the gotchas before they become change orders. Contribute to documentation like your future self is going to read it (because they will, at 11pm, on a Tuesday). Spot broken processes and fix them. Spot tedious processes and automate them. Spot tribal knowledge and write it down. Client-Facing Work: Yes, You'll Talk to Humans Work directly with clients to untangle issues, recommend solutions, and translate "IT" into English. Advise clients on hardware, software, and network changes when they're rolling out something new. Be the calm in the storm when things go sideways, because someone has to be, and you're really good at it. You Have (The Non-Negotiables) A genuine drive to deliver great customer service and help people. This is the whole job, honestly. Strong verbal and written communication, with the patience of a saint when things get chaotic. The ability to explain complicated tech to your grandmother and have her actually get it. Sharp problem-solving chops and a brain that likes logic puzzles. 5+ years working in IT (or a degree in a computer field plus serious hands-on time). 4+ years hands-on with VLANs, routing, firewall support, and VPN connectivity. 4+ years supporting server hardware (CPU/RAID/storage) and Windows Server environments. 4+ years of data backup and recovery work, plus corporate antivirus/EDR support. Strong working knowledge of network domains, Active Directory, and security tooling. Solid wireless technology chops (design, deployment, troubleshooting). Deep comfort with Microsoft 365 administration. Entra ID, Exchange Online, Teams, SharePoint, and Intune should all feel like home. Real troubleshooting skills around DNS, DHCP, NAT, and firewall rules (not just reading about them on Reddit). Strongly Preferred (A.K.A. You'll Fit Right In) PowerShell scripting and a general love for automating the boring stuff. If you've ever written a script just to avoid doing something twice, we're your people. Experience building automations that connect systems together (Power Automate, Graph API, webhooks, or similar). A habit of asking "why are we doing this manually?" and then doing something about it. Would Also Be Great If You Have Experience with ConnectWise Manage (our PSA). Bonus points if you've lived in it daily. Experience with NinjaOne RMM (or comparable RMM platforms like Datto, N-able, Kaseya). A+, Network+, Security+, and any Microsoft certifications (MS-900, AZ-104, MS-102, etc.). The ability to type 50+ wpm without staring at your keyboard. A passion for learning: new tools, new platforms, new anything. A love for technology, Star Wars, science, and gadgets. (Strong opinions welcome. Defending them at lunch is encouraged.) What You Get Starting salary depends on experience, certifications, and overall technical ability. $50k to $70k per year Quarterly and Annual Bonuses based on performance An opportunity to learn and expand your knowledge with the best team around We Have (Because We Actually Care) Paid vacation, PTO, and holiday pay. Unused vacation can be rolled over or sold back to the company. Great health insurance with a portion paid by INC, plus options for supplemental insurance and other payroll deduction plans. Matching retirement contributions. We match 4% of what you invest. Annual profit sharing. When the company wins, you win. This isn't a "maybe someday" perk, it's a real chunk of change that shows up every year based on how we do as a team. Quarterly and Annual bonuses that let you earn above your target pay. Family First Approach. Your family is the priority. When they need you, work waits. Casual, fun work atmosphere: ping pong table, dart board, comfortable break room, and a standing recommendation to keep a Nerf gun handy (you'll know why eventually). Snacks, food, ice cream, and plenty of coffee/tea options. The fridge gets restocked monthly. Where You Go From Here The Tier 2 Technician role is the second level of technical ability at INC Systems, and it's a real one. You're the support our Tier 1 team leans on and the person clients trust with the hard stuff. You'll know our processes, procedures, and tools inside and out. From here, there are a few paths. You might lean deeper into the technical track and grow into a Senior Engineer role, owning the hardest tickets, leading R&D on new technology, and shaping what we deploy next. Or you might lean toward account management, working closely with clients to make sure they're getting everything they should out of their technology. Every level has more responsibility, more perks, and a clear path for growth. We'd rather help you level up than lose you. Company Description In business since 2004, INC Systems is a technology services and consulting company that has been involved in vast number of diverse projects. Until 2013, there were two divisions of the company with one focused on I.T. services and the other on low-voltage wiring, audio video projects and home automation. A tremendous amount of knowledge was gained during our first decade, not only on the technical work but in managing client expectations and delivering value. Today we only work with businesses and non-profits that view I.T. as critical to their success. . click apply for full job details
Job Description Job Description Systems Project Technician- Provides systems installation support and training to customers and field technicians by performing the following duties. This position requires extensive traveling and on-site work at the office when not assigned on-site at a project. ESSENTIAL DUTIES AND RESPONSIBILITES: Install, configure, and maintain Microsoft SQL Server. Install, configure, and maintain Microsoft Internet Information Services (IIS). Install, configure, and maintain company systems products. Develops a good understanding of operating systems and application operations related to company offered systems, products, and services. Receives emergency and scheduled installation, configuration, and repair assignments. Collects and analyzes data; provides findings and recommends solutions to technicians in the field. Assists customer with basic troubleshooting hardware, software, and peripherals when necessary. Able to promptly answer support related emails and phone calls. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Other duties as assigned. EDUCATION AND EXPERIENCE: AAS in Communications, Computer Science, Networking, or equivalent experience required, BS in Computer Science or Computer Engineering preferred. CompTIA A+ and Net+ certifications, MCSE preferred. 1-3 years minimum experience in information technology or networking. 1-3 years minimum experience with Microsoft Windows Server operating systems. 1-3 years minimum experience with Microsoft SQL Server and IIS. 1-3 years minimum virtualization experience with VMware or Hyper-V JOB QUALIFICATIONS: Must possess excellent communication, interpersonal, organizational, and presentation skills. Must be self-motivated, detail-oriented, and organized. Must be able to travel extensively for periods of 3 weeks or more. Must be able to obtain and maintain gaming licenses in multiple jurisdictions. Must be able to obtain and maintain a U.S. passport and any required visas. Must be able to pass a drug and background check. Must possess a valid driver's license and a clean DMV record. Must be able to work overtime as necessary. Must be able to work or travel during weekends and holidays Company Description A leading gaming company is currently seeking Systems Project Technician to join their team immediately! Company Description A leading gaming company is currently seeking Systems Project Technician to join their team immediately!
07/24/2026
Full time
Job Description Job Description Systems Project Technician- Provides systems installation support and training to customers and field technicians by performing the following duties. This position requires extensive traveling and on-site work at the office when not assigned on-site at a project. ESSENTIAL DUTIES AND RESPONSIBILITES: Install, configure, and maintain Microsoft SQL Server. Install, configure, and maintain Microsoft Internet Information Services (IIS). Install, configure, and maintain company systems products. Develops a good understanding of operating systems and application operations related to company offered systems, products, and services. Receives emergency and scheduled installation, configuration, and repair assignments. Collects and analyzes data; provides findings and recommends solutions to technicians in the field. Assists customer with basic troubleshooting hardware, software, and peripherals when necessary. Able to promptly answer support related emails and phone calls. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Other duties as assigned. EDUCATION AND EXPERIENCE: AAS in Communications, Computer Science, Networking, or equivalent experience required, BS in Computer Science or Computer Engineering preferred. CompTIA A+ and Net+ certifications, MCSE preferred. 1-3 years minimum experience in information technology or networking. 1-3 years minimum experience with Microsoft Windows Server operating systems. 1-3 years minimum experience with Microsoft SQL Server and IIS. 1-3 years minimum virtualization experience with VMware or Hyper-V JOB QUALIFICATIONS: Must possess excellent communication, interpersonal, organizational, and presentation skills. Must be self-motivated, detail-oriented, and organized. Must be able to travel extensively for periods of 3 weeks or more. Must be able to obtain and maintain gaming licenses in multiple jurisdictions. Must be able to obtain and maintain a U.S. passport and any required visas. Must be able to pass a drug and background check. Must possess a valid driver's license and a clean DMV record. Must be able to work overtime as necessary. Must be able to work or travel during weekends and holidays Company Description A leading gaming company is currently seeking Systems Project Technician to join their team immediately! Company Description A leading gaming company is currently seeking Systems Project Technician to join their team immediately!
Job Title: Senior Python Developer - Generative AI (GenAI) Location: Jersey City, NJ Duration: Contract - 11 months Pay Range: $68.25/hr (W2) Job ID: 399907 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior Python Developer to join our dynamic team supporting banking technology and Generative AI initiatives. The ideal candidate will have strong experience in Python, GenAI lifecycle management, RAG pipelines, vector databases, and API-first application development and a proven ability to deliver secure, scalable AI-driven applications for document processing, risk analytics, and compliance reporting. Responsibilities: Develop object-oriented applications in Python using sound engineering practices. Implement and optimize vector database solutions for embedding storage and retrieval. Design and implement GenAI lifecycle and RAG pipelines including chunking, embedding, retrieval, re-ranking, and summarization for banking use cases. Evaluate and test embedding models and frameworks for performance, latency, memory, and cost. Apply prompt engineering, grounding, and hallucination mitigation techniques. Build API-driven services with FastAPI and API Gateway and integrate with MongoDB, Redis, and front-end frameworks such as Angular or React. Develop utilities, automation frameworks, and data pipelines to support AI/ML and GenAI programs. Create monitoring dashboards and automation scripts for system health and performance. Collaborate with DevOps using Git/Bitbucket, Jenkins, SonarQube, Artifactory, and Ansible. Partner with cross-functional teams to deliver secure, compliant, and scalable solutions in a regulated environment. Explore agentic architectures for orchestration and multi-step reasoning in AI workflows. Required Skills & Qualifications: Primary skill: Python with strong object-oriented design and development. Secondary skills: Vector databases, Django or Flask, FastAPI, Kafka, and containerization (OpenShift, Docker, Kubernetes). 5+ years of professional experience in Python software engineering. Deep experience with GenAI lifecycle and RAG pipelines. Expertise in prompt engineering and AI safety techniques. Hands-on with MongoDB, Redis, FastAPI, API integrations, and container deployment. Strong knowledge of model testing and evaluation for performance and reliability. Solid understanding of DevOps practices and enterprise tooling. Understanding of Kafka integration and configuration. Ability to deploy Python services to containers using OpenShift and Docker. Proven collaboration with large cross-functional teams in regulated settings. Preferred Skills: Experience with cloud platforms such as AWS or Azure and serverless architectures. Knowledge of agentic architectures and orchestration frameworks. Exposure to AI/ML use cases in regulatory relations or risk analytics. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
07/24/2026
Full time
Job Title: Senior Python Developer - Generative AI (GenAI) Location: Jersey City, NJ Duration: Contract - 11 months Pay Range: $68.25/hr (W2) Job ID: 399907 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior Python Developer to join our dynamic team supporting banking technology and Generative AI initiatives. The ideal candidate will have strong experience in Python, GenAI lifecycle management, RAG pipelines, vector databases, and API-first application development and a proven ability to deliver secure, scalable AI-driven applications for document processing, risk analytics, and compliance reporting. Responsibilities: Develop object-oriented applications in Python using sound engineering practices. Implement and optimize vector database solutions for embedding storage and retrieval. Design and implement GenAI lifecycle and RAG pipelines including chunking, embedding, retrieval, re-ranking, and summarization for banking use cases. Evaluate and test embedding models and frameworks for performance, latency, memory, and cost. Apply prompt engineering, grounding, and hallucination mitigation techniques. Build API-driven services with FastAPI and API Gateway and integrate with MongoDB, Redis, and front-end frameworks such as Angular or React. Develop utilities, automation frameworks, and data pipelines to support AI/ML and GenAI programs. Create monitoring dashboards and automation scripts for system health and performance. Collaborate with DevOps using Git/Bitbucket, Jenkins, SonarQube, Artifactory, and Ansible. Partner with cross-functional teams to deliver secure, compliant, and scalable solutions in a regulated environment. Explore agentic architectures for orchestration and multi-step reasoning in AI workflows. Required Skills & Qualifications: Primary skill: Python with strong object-oriented design and development. Secondary skills: Vector databases, Django or Flask, FastAPI, Kafka, and containerization (OpenShift, Docker, Kubernetes). 5+ years of professional experience in Python software engineering. Deep experience with GenAI lifecycle and RAG pipelines. Expertise in prompt engineering and AI safety techniques. Hands-on with MongoDB, Redis, FastAPI, API integrations, and container deployment. Strong knowledge of model testing and evaluation for performance and reliability. Solid understanding of DevOps practices and enterprise tooling. Understanding of Kafka integration and configuration. Ability to deploy Python services to containers using OpenShift and Docker. Proven collaboration with large cross-functional teams in regulated settings. Preferred Skills: Experience with cloud platforms such as AWS or Azure and serverless architectures. Knowledge of agentic architectures and orchestration frameworks. Exposure to AI/ML use cases in regulatory relations or risk analytics. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.
United Nations Federal Credit Union
Long Island City, New York
Why join this team Supports the organization's digital strategy and business operations by designing, developing, enhancing, and maintaining secure, scalable web and mobile applications that improve the experience of members and employees. This role builds and supports internal and external digital platforms-including public websites, intranet, extranet, and digital banking applications-using Optimizely CMS/Commerce (DXP) and Microsoft technologies such as C#, .NET Core, ASP.NET MVC, Web API, WCF, Razor, and ADO.NET, along with modern front-end frameworks including JavaScript, ReactJS, jQuery, Bootstrap, HTML, and CSS. Working in an Agile environment, the position collaborates with cross-functional teams to gather requirements, participate in architecture and design discussions, develop reusable components and APIs, integrate backend systems and databases (SQL Server and Oracle), and ensure applications meet performance, security, and quality standards. This position is hybrid. NYC Salary range: $105,468 - $135,168 annually; compensation is commensurate to geographic location. What you'll do 1. .NET Application Development Design, develop, and maintain enterprise-grade websites and applications using Microsoft technologies including C#, .NET Core, and ASP.NET MVC, with preferred experience in Optimizely CMS/Commerce and Digital Experience Platform (DXP). Build and support enterprise applications using n-tier architecture and established design patternswithin the Microsoft technology stack. 2. Front-End Development & User Experience Develop responsive and accessible user interfacesusing JavaScript, jQuery, JSON, ReactJS, Bootstrap, HTML5, and CSS3. Collaborate with UX designers and stakeholders to deliver intuitive digital experiences. Utilize design and prototyping tools such as Figma and Adobe Creative Suiteto support UI/UX design validation, usability testing, and iterative design improvements. 3. API Development & Systems Integration Design and implement SOAP and RESTful APIsusing Microsoft technologies including WCF and ASP.NET Web API. Integrate applications with backend systems and services using NET, OLE DB, and other enterprise data access technologies. Ensure secure, scalable, and reliable system integrations across internal and external platforms. 4. Database Development & Data Modeling Collaborate with database developers to support data modeling, schema design, and performance optimization. Contribute to database development tasks using Microsoft SQL Server and Oracleas required. 5. Agile Development & Cross-Team Collaboration Participate in Agile/Scrum ceremonies, including sprint planning, stand-ups, reviews, and retrospectives. Manage development activities using Team Foundation Server (TFS), Azure DevOps, or other enterprise project management tools. Collaborate with cross-functional teams across Marketing and IT- including Project Management, Business Analysts, QA, DevOps, Infrastructure, Security, and Database Administration-as well as onsite and offshore resources to ensure successful solution delivery, alignment with business objectives, and ongoing operational support. 6. Testing, Optimization & Development Standards Perform unit testing, debugging, performance tuning, and code refactoringto ensure high-quality and maintainable software. Adhere to organizational coding standards, documentation requirements, and secure development practices. Maintain accurate task tracking, code changes, and version control using Git or other enterprise source control systems. 7. Platform Support & Website Maintenance Support and enhance internal and external digital platforms, including intranet, extranet, public websites, and digital banking applications. Ensure applications meet availability, reliability, and performance standards in accordance with service level agreements (SLAs). Provide troubleshooting and technical support for application-related issues and user requests. Serve as backup administrator for Windows-based web serverswhen required. 8. Security, Compliance & Documentation Ensure compliance with organizational policies related to data protection, cybersecurity, network security, and antivirus standards. Maintain accurate service records, system documentation, configuration documentation, and knowledge base articles. Contribute to operational documentation and system runbookssupporting application environments. What we're seeking Bachelor's degree in Engineering or Computer Science Knowledge of financial/banking industry 5+ years of software development experience on the Microsoft technology stack. 5+ years of backend development experience using C#, .NET / .NET Core, ASP.NET MVC, Razor, and ADO.NET. 5+ years of front-end development experience building responsive and interactive user interfaces using JavaScript, jQuery, AJAX, JSON, HTML5, CSS3, and Bootstrap (or similar frameworks). Experience designing and implementing user-centric web applications, with a strong focus on usability and overall UI/UX experience. 3+ years of database development experience using T-SQL with Microsoft SQL Server. 2+ years of experience developing and consuming web services and APIs, including REST and/or SOAP using Web API or WCF. What makes you stand out Experience illustrating design concepts through storyboards, workflow diagrams, wireframes, and UI mockup Experience implementing complex business workflows and enterprise application logic. Knowledge of secure application development practices, including implementing security controls in .NET applications and web servers. Familiarity with modern front-end development tools Experience developing solutions using Optimizely CMS/Commerce or Digital Experience Platform (DXP). Experience with modern JavaScript frameworks such as React, Angular, or similar libraries. Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws
07/24/2026
Full time
Why join this team Supports the organization's digital strategy and business operations by designing, developing, enhancing, and maintaining secure, scalable web and mobile applications that improve the experience of members and employees. This role builds and supports internal and external digital platforms-including public websites, intranet, extranet, and digital banking applications-using Optimizely CMS/Commerce (DXP) and Microsoft technologies such as C#, .NET Core, ASP.NET MVC, Web API, WCF, Razor, and ADO.NET, along with modern front-end frameworks including JavaScript, ReactJS, jQuery, Bootstrap, HTML, and CSS. Working in an Agile environment, the position collaborates with cross-functional teams to gather requirements, participate in architecture and design discussions, develop reusable components and APIs, integrate backend systems and databases (SQL Server and Oracle), and ensure applications meet performance, security, and quality standards. This position is hybrid. NYC Salary range: $105,468 - $135,168 annually; compensation is commensurate to geographic location. What you'll do 1. .NET Application Development Design, develop, and maintain enterprise-grade websites and applications using Microsoft technologies including C#, .NET Core, and ASP.NET MVC, with preferred experience in Optimizely CMS/Commerce and Digital Experience Platform (DXP). Build and support enterprise applications using n-tier architecture and established design patternswithin the Microsoft technology stack. 2. Front-End Development & User Experience Develop responsive and accessible user interfacesusing JavaScript, jQuery, JSON, ReactJS, Bootstrap, HTML5, and CSS3. Collaborate with UX designers and stakeholders to deliver intuitive digital experiences. Utilize design and prototyping tools such as Figma and Adobe Creative Suiteto support UI/UX design validation, usability testing, and iterative design improvements. 3. API Development & Systems Integration Design and implement SOAP and RESTful APIsusing Microsoft technologies including WCF and ASP.NET Web API. Integrate applications with backend systems and services using NET, OLE DB, and other enterprise data access technologies. Ensure secure, scalable, and reliable system integrations across internal and external platforms. 4. Database Development & Data Modeling Collaborate with database developers to support data modeling, schema design, and performance optimization. Contribute to database development tasks using Microsoft SQL Server and Oracleas required. 5. Agile Development & Cross-Team Collaboration Participate in Agile/Scrum ceremonies, including sprint planning, stand-ups, reviews, and retrospectives. Manage development activities using Team Foundation Server (TFS), Azure DevOps, or other enterprise project management tools. Collaborate with cross-functional teams across Marketing and IT- including Project Management, Business Analysts, QA, DevOps, Infrastructure, Security, and Database Administration-as well as onsite and offshore resources to ensure successful solution delivery, alignment with business objectives, and ongoing operational support. 6. Testing, Optimization & Development Standards Perform unit testing, debugging, performance tuning, and code refactoringto ensure high-quality and maintainable software. Adhere to organizational coding standards, documentation requirements, and secure development practices. Maintain accurate task tracking, code changes, and version control using Git or other enterprise source control systems. 7. Platform Support & Website Maintenance Support and enhance internal and external digital platforms, including intranet, extranet, public websites, and digital banking applications. Ensure applications meet availability, reliability, and performance standards in accordance with service level agreements (SLAs). Provide troubleshooting and technical support for application-related issues and user requests. Serve as backup administrator for Windows-based web serverswhen required. 8. Security, Compliance & Documentation Ensure compliance with organizational policies related to data protection, cybersecurity, network security, and antivirus standards. Maintain accurate service records, system documentation, configuration documentation, and knowledge base articles. Contribute to operational documentation and system runbookssupporting application environments. What we're seeking Bachelor's degree in Engineering or Computer Science Knowledge of financial/banking industry 5+ years of software development experience on the Microsoft technology stack. 5+ years of backend development experience using C#, .NET / .NET Core, ASP.NET MVC, Razor, and ADO.NET. 5+ years of front-end development experience building responsive and interactive user interfaces using JavaScript, jQuery, AJAX, JSON, HTML5, CSS3, and Bootstrap (or similar frameworks). Experience designing and implementing user-centric web applications, with a strong focus on usability and overall UI/UX experience. 3+ years of database development experience using T-SQL with Microsoft SQL Server. 2+ years of experience developing and consuming web services and APIs, including REST and/or SOAP using Web API or WCF. What makes you stand out Experience illustrating design concepts through storyboards, workflow diagrams, wireframes, and UI mockup Experience implementing complex business workflows and enterprise application logic. Knowledge of secure application development practices, including implementing security controls in .NET applications and web servers. Familiarity with modern front-end development tools Experience developing solutions using Optimizely CMS/Commerce or Digital Experience Platform (DXP). Experience with modern JavaScript frameworks such as React, Angular, or similar libraries. Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws
Disk Enterprise Solutions, Inc.
Patuxent River, Maryland
SQL Server Database Administrator SQL Server Database Administrator Digital Enterprise Solutions, Inc. (DESI) is seeking a SQL Server Database Administrator to join our team of qualified, diverse individuals. This is a Full-time (Regular) Exempt (Salary) position located in Patuxent River, MD 20670. Candidates are required to work onsite at Patuxent River, MD 20670 approximately two days per week and must reside within 90 miles of Patuxent River, MD. The position has rotating on-call requirements. Where innovation meets excellence, we drive the future of technology. As a valued member of the Database Administration Team, you will play a key role in delivering state-of-the-art Information Technology solutions that support our customer's IT operations. We are looking for qualified candidates who are ready to collaborate, innovate, and make an impact in a fast-paced, forward-looking environment where teamwork is at the heart of our success. ROLES/RESPONSIBILITIES: Install, configure, upgrade, and administer SQL Server database engine, SSIS, SSAS, SSRS and related products in on premise and AWS cloud environments. Configure SQL Server instances to ensure compliance to DoD STIGs. Work with systems administration, storage, networking and web teams to resolve connection and performance issues. Work with software engineers to configure and test databases, accounts, mail, jobs, etc. Troubleshoot databases, schemas, and user accounts. Configure and recover database backups. Perform daily checks of databases, backups, exports, jobs, and storage. Maintain team documentation, including inventory, security plans, SOPs, guides and STIG checklists. Assist with re-platforming and migration of government on-premise databases and schemas to cloud environments: Communicate and work with cloud migration SMEs, system/web administrators, and data center personnel to verify and update database migration plan, specifications, actions, and tasking. Create and maintain SQL Server database cloud migration documentation including detailed SOPs and checklists. Adhere to cloud migration schedules. Track, document, and provide progress on database cloud migrations. Report issues and risks to cloud project manager. EDUCATION/EXPERIENCE REQUIREMENTS: To be considered for this position, you must mee t the education and experience listed below: High School diploma or GED is required. BS/BA/AA/AS degree and 7 years related experience -OR- HS Diploma and 9 years related experience. Bachelor's degree in Computer Science, Information Systems, or other similar discipline preferred. Degree must be from a US Department of Education accredited institution. MINIMUM QUALIFICATIONS: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: Systems-level 2016/2019/2022 SQL Server administration experience. Experience with performance tuning and query optimization. Excellent written and verbal communication skills. CompTIA Security+ Certification. Active SECRET clearance with the ability to obtain TS/SSBI. US Citizenship is required due to US government contract requirements. PREFERRED QUALIFICATIONS: Candidates with experience or knowledge in these desired skills will be given preferential consideration: Experience with SQL Server Management Studio (SSMS) and SQL Server Profiler. Experience with scripting (T-SQL, PowerShell). Experience with HA solutions for SQL including FCI and AAG. Experience with migrating existing SQL Server databases to cloud-based (AWS) environments. Experience with Rubrik, AWS RDS, Sybase, Oracle, and other RDBMS. Relevant SQL Server certifications. Active TS/SSBI clearance. COMPENSATION & BENEFITS: The compensation range is based on industry compensation data and/or position budget and reflects our commitment to transparency and fairness: The annual compensation range is $120,000 to $160,000, commensurate with education, certifications, and experience. Other compensation may include discretionary bonuses, referral rewards, and spot awards. Full-time benefits include comprehensive health insurance (medical, dental, vision), Health Reimbursement Account (HRA), paid time off, paid holidays, life insurance with accidental death and dismemberment, short-term disability insurance, long-term disability, 401(k) with matching, This position is contingent upon customer approval of candidate. Eligible for our External Referral Program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, childbirth or related medical conditions, age, military status, disability, ethnic or national origin, or other legally protected status. For a listing of all DESI open positions, please visit the "Careers" section of our website at Compensation details: 00 Yearly Salary PI4c30345deb21-4958
07/24/2026
Full time
SQL Server Database Administrator SQL Server Database Administrator Digital Enterprise Solutions, Inc. (DESI) is seeking a SQL Server Database Administrator to join our team of qualified, diverse individuals. This is a Full-time (Regular) Exempt (Salary) position located in Patuxent River, MD 20670. Candidates are required to work onsite at Patuxent River, MD 20670 approximately two days per week and must reside within 90 miles of Patuxent River, MD. The position has rotating on-call requirements. Where innovation meets excellence, we drive the future of technology. As a valued member of the Database Administration Team, you will play a key role in delivering state-of-the-art Information Technology solutions that support our customer's IT operations. We are looking for qualified candidates who are ready to collaborate, innovate, and make an impact in a fast-paced, forward-looking environment where teamwork is at the heart of our success. ROLES/RESPONSIBILITIES: Install, configure, upgrade, and administer SQL Server database engine, SSIS, SSAS, SSRS and related products in on premise and AWS cloud environments. Configure SQL Server instances to ensure compliance to DoD STIGs. Work with systems administration, storage, networking and web teams to resolve connection and performance issues. Work with software engineers to configure and test databases, accounts, mail, jobs, etc. Troubleshoot databases, schemas, and user accounts. Configure and recover database backups. Perform daily checks of databases, backups, exports, jobs, and storage. Maintain team documentation, including inventory, security plans, SOPs, guides and STIG checklists. Assist with re-platforming and migration of government on-premise databases and schemas to cloud environments: Communicate and work with cloud migration SMEs, system/web administrators, and data center personnel to verify and update database migration plan, specifications, actions, and tasking. Create and maintain SQL Server database cloud migration documentation including detailed SOPs and checklists. Adhere to cloud migration schedules. Track, document, and provide progress on database cloud migrations. Report issues and risks to cloud project manager. EDUCATION/EXPERIENCE REQUIREMENTS: To be considered for this position, you must mee t the education and experience listed below: High School diploma or GED is required. BS/BA/AA/AS degree and 7 years related experience -OR- HS Diploma and 9 years related experience. Bachelor's degree in Computer Science, Information Systems, or other similar discipline preferred. Degree must be from a US Department of Education accredited institution. MINIMUM QUALIFICATIONS: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below: Systems-level 2016/2019/2022 SQL Server administration experience. Experience with performance tuning and query optimization. Excellent written and verbal communication skills. CompTIA Security+ Certification. Active SECRET clearance with the ability to obtain TS/SSBI. US Citizenship is required due to US government contract requirements. PREFERRED QUALIFICATIONS: Candidates with experience or knowledge in these desired skills will be given preferential consideration: Experience with SQL Server Management Studio (SSMS) and SQL Server Profiler. Experience with scripting (T-SQL, PowerShell). Experience with HA solutions for SQL including FCI and AAG. Experience with migrating existing SQL Server databases to cloud-based (AWS) environments. Experience with Rubrik, AWS RDS, Sybase, Oracle, and other RDBMS. Relevant SQL Server certifications. Active TS/SSBI clearance. COMPENSATION & BENEFITS: The compensation range is based on industry compensation data and/or position budget and reflects our commitment to transparency and fairness: The annual compensation range is $120,000 to $160,000, commensurate with education, certifications, and experience. Other compensation may include discretionary bonuses, referral rewards, and spot awards. Full-time benefits include comprehensive health insurance (medical, dental, vision), Health Reimbursement Account (HRA), paid time off, paid holidays, life insurance with accidental death and dismemberment, short-term disability insurance, long-term disability, 401(k) with matching, This position is contingent upon customer approval of candidate. Eligible for our External Referral Program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, childbirth or related medical conditions, age, military status, disability, ethnic or national origin, or other legally protected status. For a listing of all DESI open positions, please visit the "Careers" section of our website at Compensation details: 00 Yearly Salary PI4c30345deb21-4958
Job Description: Job Description GENERAL SUMMARY: The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure. ESSENTIAL RESPONSIBILITIES: Configures, administers and supports enterprise scale Windows Server environments across on premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.Monitors the health and performance of the systems using monitoring tools (LogicMonitor).Responds to urgent and escalated support cases, including after hours and weekend incidents-to maintain uninterrupted operations in mission critical environments.Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.Collaborates with cross functional teams to support production systems, resolve complex issues.Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.Assists with or lead technical projects, such as server migrations, new software implementations, or cloud system performance through regular maintenance, updates, and improvements.Manages patch management.Performs other duties as required. JOB SPECIFICATIONS: Bachelor's degree in Computer Science, or a related field, or equivalent experience.7+ years of experience managing mid-large Windows Server environments.Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware of Windows security hardening, patching, and upgrades.Ability to troubleshoot complex infrastructure issues.Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.Seeking a self-motivated individual passionate about emerging technologies and continuous self-learning.Covid vaccinated preferred. Salary range: 120k to 135k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIc32c97d65d9b-6645
07/24/2026
Full time
Job Description: Job Description GENERAL SUMMARY: The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure. ESSENTIAL RESPONSIBILITIES: Configures, administers and supports enterprise scale Windows Server environments across on premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.Monitors the health and performance of the systems using monitoring tools (LogicMonitor).Responds to urgent and escalated support cases, including after hours and weekend incidents-to maintain uninterrupted operations in mission critical environments.Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.Collaborates with cross functional teams to support production systems, resolve complex issues.Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.Assists with or lead technical projects, such as server migrations, new software implementations, or cloud system performance through regular maintenance, updates, and improvements.Manages patch management.Performs other duties as required. JOB SPECIFICATIONS: Bachelor's degree in Computer Science, or a related field, or equivalent experience.7+ years of experience managing mid-large Windows Server environments.Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware of Windows security hardening, patching, and upgrades.Ability to troubleshoot complex infrastructure issues.Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.Seeking a self-motivated individual passionate about emerging technologies and continuous self-learning.Covid vaccinated preferred. Salary range: 120k to 135k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIc32c97d65d9b-6645
Job Description: Job Description GENERAL SUMMARY: The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure. ESSENTIAL RESPONSIBILITIES: Configures, administers and supports enterprise scale Windows Server environments across on premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.Monitors the health and performance of the systems using monitoring tools (LogicMonitor).Responds to urgent and escalated support cases, including after hours and weekend incidents-to maintain uninterrupted operations in mission critical environments.Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.Collaborates with cross functional teams to support production systems, resolve complex issues.Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.Assists with or lead technical projects, such as server migrations, new software implementations, or cloud system performance through regular maintenance, updates, and improvements.Manages patch management.Performs other duties as required. JOB SPECIFICATIONS: Bachelor's degree in Computer Science, or a related field, or equivalent experience.7+ years of experience managing mid-large Windows Server environments.Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware of Windows security hardening, patching, and upgrades.Ability to troubleshoot complex infrastructure issues.Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.Seeking a self-motivated individual passionate about emerging technologies and continuous self-learning.Covid vaccinated preferred. Salary range: 120k to 135k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIc32c97d65d9b-6645
07/24/2026
Full time
Job Description: Job Description GENERAL SUMMARY: The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure. ESSENTIAL RESPONSIBILITIES: Configures, administers and supports enterprise scale Windows Server environments across on premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.Monitors the health and performance of the systems using monitoring tools (LogicMonitor).Responds to urgent and escalated support cases, including after hours and weekend incidents-to maintain uninterrupted operations in mission critical environments.Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.Collaborates with cross functional teams to support production systems, resolve complex issues.Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.Assists with or lead technical projects, such as server migrations, new software implementations, or cloud system performance through regular maintenance, updates, and improvements.Manages patch management.Performs other duties as required. JOB SPECIFICATIONS: Bachelor's degree in Computer Science, or a related field, or equivalent experience.7+ years of experience managing mid-large Windows Server environments.Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware of Windows security hardening, patching, and upgrades.Ability to troubleshoot complex infrastructure issues.Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.Seeking a self-motivated individual passionate about emerging technologies and continuous self-learning.Covid vaccinated preferred. Salary range: 120k to 135k EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. Compensation details: 00 Yearly Salary PIc32c97d65d9b-6645
Job Description: Job Description At LMT Technology Solutions (), we Lead, Manage, and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking ForExcellent customer service and communication skills.Able to be flexible and adaptable to the changing needs of the team.Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills.Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and ResponsibilitiesTroubleshoot and resolve client hardware, operating system, and software related issues, using remote tools.Query client on properly documenting issues.Troubleshoot and resolve network and server access issues using remote tools.Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time.Document resolution in ConnectWise and communicate with client on the status and resolution of issues.Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT teamMinimum 1 year of experience supporting servers, workstations, printers and network switchesPrevious experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active DirectoryPrevious experience with Microsoft 8, 10, 11, Microsoft 365Ability to diagnose and prioritize client issues and properly manage client expectationsDemonstrated problem-solving skills and critical thinking abilityStrong written and verbal communication skillsMust have a valid driver's license and access to timely and reliable transportation to get to workInterest in in-person collaboration and face-to-face interactions. Additional Preferred SkillsKnowledge of VMWare and/or Hyper-V a plusCertifications: A+, MCP, MCSE, CCNA, and other related certifications a plusKnowledge of ConnectWise a plus Working ConditionsFLSA Status: Non-Exempt positionFull-timeJob location - LMT's officeOpportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PIbeb2b023417a-0376
07/24/2026
Full time
Job Description: Job Description At LMT Technology Solutions (), we Lead, Manage, and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking ForExcellent customer service and communication skills.Able to be flexible and adaptable to the changing needs of the team.Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills.Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and ResponsibilitiesTroubleshoot and resolve client hardware, operating system, and software related issues, using remote tools.Query client on properly documenting issues.Troubleshoot and resolve network and server access issues using remote tools.Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time.Document resolution in ConnectWise and communicate with client on the status and resolution of issues.Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT teamMinimum 1 year of experience supporting servers, workstations, printers and network switchesPrevious experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active DirectoryPrevious experience with Microsoft 8, 10, 11, Microsoft 365Ability to diagnose and prioritize client issues and properly manage client expectationsDemonstrated problem-solving skills and critical thinking abilityStrong written and verbal communication skillsMust have a valid driver's license and access to timely and reliable transportation to get to workInterest in in-person collaboration and face-to-face interactions. Additional Preferred SkillsKnowledge of VMWare and/or Hyper-V a plusCertifications: A+, MCP, MCSE, CCNA, and other related certifications a plusKnowledge of ConnectWise a plus Working ConditionsFLSA Status: Non-Exempt positionFull-timeJob location - LMT's officeOpportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PIbeb2b023417a-0376
Job Description: Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI564b206537bb-0350
07/24/2026
Full time
Job Description: Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI564b206537bb-0350
Job Description: Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI564b206537bb-0350
07/24/2026
Full time
Job Description: Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI564b206537bb-0350
GENERAL SUMMARY:The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure.ESSENTIAL RESPONSIBILITIES:Configures, administers and supports enterprise-scale Windows Server environments across on-premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.Monitors the health and performance of the systems using monitoring tools (LogicMonitor).Responds to urgent and escalated support cases, including after-hours and weekend incidents-to maintain uninterrupted operations in mission-critical environments.Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.Collaborates with cross-functional teams to support production systems, resolve complex issues.Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.Assists with or lead technical projects, such as server migrations, new software implementations, or cloud integration.Optimizes system performance through regular maintenance, updates, and improvements.Manages patch management.Performs other duties as required.JOB SPECIFICATIONS:Bachelor's degree in Computer Science, or a related field, or equivalent experience.7+ years of experience managing mid-large Windows Server environments.Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware virtualization.Knowledge of Windows security hardening, patching, and upgrades.Ability to troubleshoot complex infrastructure issues.Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.Seeking a self-motivated individual passionate about emerging technologies and continuous self-learning.Covid vaccinated preferred.Salary range: 120k to 135kEEO StatementElement Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.Element Care is committed to valuing diversity and contributing to an inclusive working environment.Compensation details: 00 Yearly SalaryPIaaeaf7949e91-6645
07/23/2026
GENERAL SUMMARY:The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure.ESSENTIAL RESPONSIBILITIES:Configures, administers and supports enterprise-scale Windows Server environments across on-premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.Monitors the health and performance of the systems using monitoring tools (LogicMonitor).Responds to urgent and escalated support cases, including after-hours and weekend incidents-to maintain uninterrupted operations in mission-critical environments.Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.Collaborates with cross-functional teams to support production systems, resolve complex issues.Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.Assists with or lead technical projects, such as server migrations, new software implementations, or cloud integration.Optimizes system performance through regular maintenance, updates, and improvements.Manages patch management.Performs other duties as required.JOB SPECIFICATIONS:Bachelor's degree in Computer Science, or a related field, or equivalent experience.7+ years of experience managing mid-large Windows Server environments.Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware virtualization.Knowledge of Windows security hardening, patching, and upgrades.Ability to troubleshoot complex infrastructure issues.Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.Seeking a self-motivated individual passionate about emerging technologies and continuous self-learning.Covid vaccinated preferred.Salary range: 120k to 135kEEO StatementElement Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.Element Care is committed to valuing diversity and contributing to an inclusive working environment.Compensation details: 00 Yearly SalaryPIaaeaf7949e91-6645
Description: We are seeking a mid-level SQL Server Data Engineer who understands the intricacies of handling data at scale. These are some of the duties you will be expected to perform. Design new databases, enhance existing ones, write SQL queries and Transact-SQL (T-SQL) stored procedures Troubleshoot issues when tickets come in, find/document and implement elegant solutions Performance tune slow queries by re-writing, indexing and improving database design Work closely with Software Engineers and Data Scientists to improve data flow from collection to reporting Gather requirements from stakeholders when needed, document and implement them Maintain a positive, can-do attitude and a strong desire to learn and excel Monitor our databases, and take action when any system fails Learn new skills required for your job Requirements: Must be able to work in-office in St. Peters, MO, 5 days a week (this position is fully on-site) Bachelor's degree in Computer Science, MIS or equivalent work experience 4+ years of experience as a SQL Server Data Engineer Deep understanding of SQL, database design, normalization Good understanding of Database Engine internals such as buffer pool, parallelism, execution plans, indexing 2+ years of experience creating, managing and monitoring data pipelines (ETL/ELT) Positive attitude, with a strong desire to learn and excel Experience with C# or Python preferred 2+ years of experience with Business Intelligence (BI) tools preferred Pay Rate and Benefits Salary commensurate with experience Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! PIa84537fcf5-
07/23/2026
Full time
Description: We are seeking a mid-level SQL Server Data Engineer who understands the intricacies of handling data at scale. These are some of the duties you will be expected to perform. Design new databases, enhance existing ones, write SQL queries and Transact-SQL (T-SQL) stored procedures Troubleshoot issues when tickets come in, find/document and implement elegant solutions Performance tune slow queries by re-writing, indexing and improving database design Work closely with Software Engineers and Data Scientists to improve data flow from collection to reporting Gather requirements from stakeholders when needed, document and implement them Maintain a positive, can-do attitude and a strong desire to learn and excel Monitor our databases, and take action when any system fails Learn new skills required for your job Requirements: Must be able to work in-office in St. Peters, MO, 5 days a week (this position is fully on-site) Bachelor's degree in Computer Science, MIS or equivalent work experience 4+ years of experience as a SQL Server Data Engineer Deep understanding of SQL, database design, normalization Good understanding of Database Engine internals such as buffer pool, parallelism, execution plans, indexing 2+ years of experience creating, managing and monitoring data pipelines (ETL/ELT) Positive attitude, with a strong desire to learn and excel Experience with C# or Python preferred 2+ years of experience with Business Intelligence (BI) tools preferred Pay Rate and Benefits Salary commensurate with experience Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! PIa84537fcf5-
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
07/23/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a comprehensive, evolving, and growing business unit within which provides cloud services. Since early 2006, AWS has provided a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud spans 99 Availability Zones within 31 geographic regions around the world, with more regions being added every year. If you are interested in a career working in a high growth, fast-paced and Customer focused work environment then AWS may be the right fit for you. The AWS Energy Team works across AMER to supply reliable and carbon free energy to our data centers. The team is seeking a results-orientated individual to join as a Transmission Systems Manager. In this role you will lead transmission planning activities that allow AWS to identify sites for renewable energy projects and power supply opportunities for existing and future AWS data centers. This role provides an opportunity for a technically minded individual to further advance their career within the clean energy sector. As a Transmission Systems Manager you will manage a portfolio of power flow analysis, due diligence and transmission studies using industry tools and in partnership with engineering consultants. The successful candidate will possess strong project management and communication skills and an ability to collaborate with cross-functional teams (Energy, Legal, Finance, Supply Strategy, Real Estate and Capacity Planning) on reporting status, issues, opportunities and key risks across a portfolio of power projects. Key job responsibilities - Build, develop, and maintain transmission planning models to support Amazon's energy growth strategies. - Conduct in-house power flow transmission studies, including generation deactivation and load addition analyses. - Analyze and mitigate transmission constraints in collaboration with internal teams (Energy, Procurement, Infra Energy, Real Estate, Design Engineering, Field Engineering) and external stakeholders (Utilities, RTOs). - Perform technical due diligence assessments on power connection options, evaluating costs, timelines, and key risks for proposed power projects. - Aggregate and manage datasets from multiple sources to deliver comprehensive insights on energy projects, supporting decision-making in renewable energy integration and load capacity planning. - Coordinate with cross-functional teams to ensure alignment of transmission planning with Amazon's overall energy strategy. - Manage relationships with consultants and external partners through contractual documents and agreements. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience in managing multiple, competing priorities simultaneously - Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders - 3+ years of experience in transmission planning, power systems analysis, or a related energy discipline. - Hands-on experience with power flow analysis tools (e.g., PSS/E, PowerWorld, PSCAD, TARA or equivalent). PREFERRED QUALIFICATIONS - Master's degree in Electrical, Mechanical, Power Engineering, or a related field - Experience working with RTOs/ISOs (e.g., PJM, MISO, WECC, SPP, ERCOT) on transmission interconnection or planning studies. - Familiarity with renewable energy integration, generation interconnection processes, and large load interconnection. - Experience supporting data center, hyperscaler, or large industrial load growth initiatives. - Proficiency in GIS tools and data management platforms for transmission system visualization. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Austin - 92 000.00 USD annually USA, WA, Seattle - 92 000.00 USD annually
Are you experienced in managing Windows and Linux systems with a passion for building highly-available infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying mission-critical systems that power global operations. AWS Infrastructure Services designs, delivers, and operates the global infrastructure that keeps AWS running. We manage the critical data center components - from servers and networking to power and cooling - that ensure continuous service for our customers. Within this organization, the Controls Fleet team builds and supports critical infrastructure services that power the world's premier e-commerce and cloud computing environments. We are seeking a passionate and motivated Systems Engineer to join our team of Windows and Linux experts. In this role, you'll deploy infrastructure and build automated solutions across our growing environment. The ideal candidate will have strong experience in Windows Server administration and Linux systems, hands-on experience with automation and scripting (PowerShell, Python, or Bash), and solid understanding of networking and distributed systems. Strong communication and documentation skills are essential, as you'll be collaborating closely with global teams. We value candidates who solve complex technical challenges through root cause analysis, can adapt to a fast-paced environment, and effectively communicate technical concepts. You'll make an impact by deploying and managing critical infrastructure, creating automated solutions for large-scale deployments, collaborating with teams to improve system reliability, and implementing solutions to technical challenges. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies. At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long term projects will all be critical tasks for this role. Deep knowledge of the domain and is sought after as a thought-leader across the organization. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you. Minimal Travel Required. You are expected to be onsite at a minimum five days a week. Key job responsibilities - IT Infrastructure: Deploy, manage, and support large-scale Windows and Linux environments, including virtualization platforms and networking components - Automation & Development: Create and maintain automation solutions using PowerShell, Python, or Bash, focusing on scalable deployment processes and infrastructure management - Cloud Services: Work with AWS or similar cloud platforms to support hybrid infrastructure environments - System Design: Architect and implement secure, scalable solutions while considering system interdependencies and limitations - Problem Solving: Analyze complex technical issues and develop effective solutions through root cause analysis - Documentation & Training: Create and maintain technical documentation, develop training materials, and support team knowledge sharing - Collaboration: Work effectively with global teams, provide technical consultation, and support cross-functional projects - Security & Compliance: Identify security risks, develop mitigation plans, and participate in compliance efforts - Operational Support: Available for 24/7 on-call rotation and up to 20% travel About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - 2+ years of building scripts, tooling, and automation for large-scale computing environments experience - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent PREFERRED QUALIFICATIONS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience with service-oriented architecture and web services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 104 000.00 USD annually
07/23/2026
Full time
Are you experienced in managing Windows and Linux systems with a passion for building highly-available infrastructure at massive scale? Join us in driving cloud innovation and automation, deploying mission-critical systems that power global operations. AWS Infrastructure Services designs, delivers, and operates the global infrastructure that keeps AWS running. We manage the critical data center components - from servers and networking to power and cooling - that ensure continuous service for our customers. Within this organization, the Controls Fleet team builds and supports critical infrastructure services that power the world's premier e-commerce and cloud computing environments. We are seeking a passionate and motivated Systems Engineer to join our team of Windows and Linux experts. In this role, you'll deploy infrastructure and build automated solutions across our growing environment. The ideal candidate will have strong experience in Windows Server administration and Linux systems, hands-on experience with automation and scripting (PowerShell, Python, or Bash), and solid understanding of networking and distributed systems. Strong communication and documentation skills are essential, as you'll be collaborating closely with global teams. We value candidates who solve complex technical challenges through root cause analysis, can adapt to a fast-paced environment, and effectively communicate technical concepts. You'll make an impact by deploying and managing critical infrastructure, creating automated solutions for large-scale deployments, collaborating with teams to improve system reliability, and implementing solutions to technical challenges. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies. At Amazon, it is expected that your technical knowledge demonstrates both depth and breadth. Leveraging the strengths of individual team members as peers and delegating tasks appropriately within the group for long term projects will all be critical tasks for this role. Deep knowledge of the domain and is sought after as a thought-leader across the organization. If you are passionate about technology, excited by the prospect of working in a dynamic, fast-paced environment, and driven to solve complex problems, we would love to hear from you. Minimal Travel Required. You are expected to be onsite at a minimum five days a week. Key job responsibilities - IT Infrastructure: Deploy, manage, and support large-scale Windows and Linux environments, including virtualization platforms and networking components - Automation & Development: Create and maintain automation solutions using PowerShell, Python, or Bash, focusing on scalable deployment processes and infrastructure management - Cloud Services: Work with AWS or similar cloud platforms to support hybrid infrastructure environments - System Design: Architect and implement secure, scalable solutions while considering system interdependencies and limitations - Problem Solving: Analyze complex technical issues and develop effective solutions through root cause analysis - Documentation & Training: Create and maintain technical documentation, develop training materials, and support team knowledge sharing - Collaboration: Work effectively with global teams, provide technical consultation, and support cross-functional projects - Security & Compliance: Identify security risks, develop mitigation plans, and participate in compliance efforts - Operational Support: Available for 24/7 on-call rotation and up to 20% travel About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience - 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience - 2+ years of building scripts, tooling, and automation for large-scale computing environments experience - Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent PREFERRED QUALIFICATIONS - Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security - Experience working in 24/7 production environment - Experience with service-oriented architecture and web services Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 104 000.00 USD annually
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud. We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide. The role will involve working in a fast paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross functional projects. If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity work cross-functionally and across multiple regions. You will have the opportunity to build new programs ground up and scale existing programs/ initiatives. The Program Manager will: - Create funding request narratives to provide concise, clear, and consistent details describing how requested funding supports customers by delivering needed capacity. - Drive effective teamwork, communication, collaboration across multiple disparate groups with competing priorities to assemble business reports and capacity delivery funding requests. - Maintain funding request progress tracker to ensure requests' timing aligns with leadership review timelines, allows for capacity delivery on time to support customer needs, and provides partner teams data to resource plan to support the funding request assembly process. - Determine and monitor key metrics to measure and evaluate program performance - Develop process improvement ideas to drive improvements to the manual parts of the process under your control and recommend solutions to other teams for improvements to the overall process. - Collaborate with technical program managers and demand/supply planners on the team in order to competently represent the team to other stakeholder groups. - Own project status communication consistently providing clear and concise summaries for the team's funding requests to leadership. - Have a good working relationship with finance, build teams, sourcing partners, supply and demand teams, and other teams as needed. Recognize discordant views and lead constructive dialogue to resolve them. - Proactively mitigate risks to delivering capacity by following through on funding request approvals throughout the process. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of program or project management experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field PREFERRED QUALIFICATIONS - 4+ years of driving process improvements experience - 4+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 82 800.00 USD annually
07/23/2026
Full time
Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Data Center Planning and Delivery (DCPD) prepares for, plans, and builds the data centers that comprise the AWS cloud. We are seeking an experienced Program Manager to work alongside a talented team of Technical Infrastructure Program Managers, Business Development executives, Construction Program managers and Energy PMs to help us deliver Data Center Capacity for our customers worldwide. The role will involve working in a fast paced environment and you will be leading programs to drive operational excellence and process improvements across a number of cross functional projects. If you love being at the forefront of industry growth and development, applying your analytical skills to derive insights and come up with solutions, then this is the right role for you. This is a role offering an opportunity work cross-functionally and across multiple regions. You will have the opportunity to build new programs ground up and scale existing programs/ initiatives. The Program Manager will: - Create funding request narratives to provide concise, clear, and consistent details describing how requested funding supports customers by delivering needed capacity. - Drive effective teamwork, communication, collaboration across multiple disparate groups with competing priorities to assemble business reports and capacity delivery funding requests. - Maintain funding request progress tracker to ensure requests' timing aligns with leadership review timelines, allows for capacity delivery on time to support customer needs, and provides partner teams data to resource plan to support the funding request assembly process. - Determine and monitor key metrics to measure and evaluate program performance - Develop process improvement ideas to drive improvements to the manual parts of the process under your control and recommend solutions to other teams for improvements to the overall process. - Collaborate with technical program managers and demand/supply planners on the team in order to competently represent the team to other stakeholder groups. - Own project status communication consistently providing clear and concise summaries for the team's funding requests to leadership. - Have a good working relationship with finance, build teams, sourcing partners, supply and demand teams, and other teams as needed. Recognize discordant views and lead constructive dialogue to resolve them. - Proactively mitigate risks to delivering capacity by following through on funding request approvals throughout the process. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 4+ years of program or project management experience - 4+ years of defining and implementing process improvement initiatives using data and metrics experience - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field PREFERRED QUALIFICATIONS - 4+ years of driving process improvements experience - 4+ years of driving end to end delivery, and communicating results to senior leadership experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, WA, Seattle - 82 800.00 USD annually
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're seeking an experienced Infrastructure Technical Program Manager in Herndon VA to oversee data center build projects in the Northern Virginia region. You will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. Being able to stand up cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Experience with MS Project, Asana, Tableau, and systems integration a plus. The candidate will work through ambiguity, competing priorities, and be capable of understanding mechanical/electrical engineering concepts. Experience in managing data center infrastructure deployments is a plus. Candidates possessing a background in architecture/design, mechanical/electrical engineering, software/hardware engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of program management or technical project management experience - 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) PREFERRED QUALIFICATIONS - Master's degree in a related technical field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 148 200.00 USD annually
07/23/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're seeking an experienced Infrastructure Technical Program Manager in Herndon VA to oversee data center build projects in the Northern Virginia region. You will lead cross-functional and technical teams from conceptual design feasibility through requirements, budget, completed design, implementation, testing, and deployment. Along the way, you will use your judgment, negotiation skills, ability to influence without authority, analytical talent, technical aptitude, and leadership to collaborate with a diverse set of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The candidate must be comfortable managing remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success. Being able to stand up cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must. The ideal candidate will be an exceptionally strong communicator, both written and verbally, and possess experience in tactical project management of highly technical initiatives, as well as strategic program management. They will be able to apply a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Experience with MS Project, Asana, Tableau, and systems integration a plus. The candidate will work through ambiguity, competing priorities, and be capable of understanding mechanical/electrical engineering concepts. Experience in managing data center infrastructure deployments is a plus. Candidates possessing a background in architecture/design, mechanical/electrical engineering, software/hardware engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage. If you enjoy the challenges of deploying highly technical and innovative projects at massive scale, this job is for you! About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of program management or technical project management experience - 5+ years of data center or network capacity planning, data center or network infrastructure program/project management, or related technical experience - Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software) PREFERRED QUALIFICATIONS - Master's degree in a related technical field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 148 200.00 USD annually
Job Description Job Description Job Title: Infrastructure Architect 1 Date Posted: 7/6/2026 Location: Atlanta, GA 30309 Job Type: Contract Full-Time Immediate W2 contract position available in Atlanta, GA Estimated Duration: 3 years Job Description / Desired Qualifications: The Infrastructure Automation Engineer is responsible for designing, developing, and implementing automation solutions that improve the efficiency, scalability, and reliability of the Company's IT infrastructure. This role focuses on automating the provisioning and lifecycle management of servers, storage, networking, and virtualization platforms across VMware, Hyper-V, and physical environments using technologies such as Ansible, Terraform, Python, PowerShell, and Git-based workflows. In addition to building and maintaining automation frameworks, the engineer serves as a technical leader and champion for infrastructure automation across the organization. The role collaborates with stakeholders to deliver standardized, enterprise-wide solutions, develops reusable automation assets and best practices, integrates automation with operational processes, and mentors peers to accelerate adoption of modern infrastructure and DevOps capabilities while reducing manual effort and improving operational consistency. Must-have skills: Software development experience, Git, Python, Ansible, Linux administration, Windows administration Nice to have skills: Agile software development, Jira, OpenShift/Kubernetes, VMware vSphere virtualization infrastructure, F5, DNS/DHCP/Infoblox, Firewall, IIS What does the day to day look like? As part of a Scrum team, the Infrastructure Automation Engineer delivers automation and infrastructure-as-code solutions assigned through sprints using Jira. The role balances coding, testing, troubleshooting, collaboration with stakeholders, and participation in Agile ceremonies to continuously improve the efficiency, reliability, and scalability of the organization's infrastructure. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.
07/22/2026
Full time
Job Description Job Description Job Title: Infrastructure Architect 1 Date Posted: 7/6/2026 Location: Atlanta, GA 30309 Job Type: Contract Full-Time Immediate W2 contract position available in Atlanta, GA Estimated Duration: 3 years Job Description / Desired Qualifications: The Infrastructure Automation Engineer is responsible for designing, developing, and implementing automation solutions that improve the efficiency, scalability, and reliability of the Company's IT infrastructure. This role focuses on automating the provisioning and lifecycle management of servers, storage, networking, and virtualization platforms across VMware, Hyper-V, and physical environments using technologies such as Ansible, Terraform, Python, PowerShell, and Git-based workflows. In addition to building and maintaining automation frameworks, the engineer serves as a technical leader and champion for infrastructure automation across the organization. The role collaborates with stakeholders to deliver standardized, enterprise-wide solutions, develops reusable automation assets and best practices, integrates automation with operational processes, and mentors peers to accelerate adoption of modern infrastructure and DevOps capabilities while reducing manual effort and improving operational consistency. Must-have skills: Software development experience, Git, Python, Ansible, Linux administration, Windows administration Nice to have skills: Agile software development, Jira, OpenShift/Kubernetes, VMware vSphere virtualization infrastructure, F5, DNS/DHCP/Infoblox, Firewall, IIS What does the day to day look like? As part of a Scrum team, the Infrastructure Automation Engineer delivers automation and infrastructure-as-code solutions assigned through sprints using Jira. The role balances coding, testing, troubleshooting, collaboration with stakeholders, and participation in Agile ceremonies to continuously improve the efficiency, reliability, and scalability of the organization's infrastructure. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.
Job Description Job Description Job Title: Infrastructure Architect 1 Date Posted: 7/6/2026 Location: Atlanta, GA 30309 Job Type: Contract Full-Time Immediate W2 contract position available in Atlanta, GA Estimated Duration: 3 years Job Description / Desired Qualifications: The Infrastructure Automation Engineer is responsible for designing, developing, and implementing automation solutions that improve the efficiency, scalability, and reliability of the Company's IT infrastructure. This role focuses on automating the provisioning and lifecycle management of servers, storage, networking, and virtualization platforms across VMware, Hyper-V, and physical environments using technologies such as Ansible, Terraform, Python, PowerShell, and Git-based workflows. In addition to building and maintaining automation frameworks, the engineer serves as a technical leader and champion for infrastructure automation across the organization. The role collaborates with stakeholders to deliver standardized, enterprise-wide solutions, develops reusable automation assets and best practices, integrates automation with operational processes, and mentors peers to accelerate adoption of modern infrastructure and DevOps capabilities while reducing manual effort and improving operational consistency. Must-have skills: Software development experience, Git, Python, Ansible, Linux administration, Windows administration Nice to have skills: Agile software development, Jira, OpenShift/Kubernetes, VMware vSphere virtualization infrastructure, F5, DNS/DHCP/Infoblox, Firewall, IIS What does the day to day look like? As part of a Scrum team, the Infrastructure Automation Engineer delivers automation and infrastructure-as-code solutions assigned through sprints using Jira. The role balances coding, testing, troubleshooting, collaboration with stakeholders, and participation in Agile ceremonies to continuously improve the efficiency, reliability, and scalability of the organization's infrastructure. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.
07/22/2026
Full time
Job Description Job Description Job Title: Infrastructure Architect 1 Date Posted: 7/6/2026 Location: Atlanta, GA 30309 Job Type: Contract Full-Time Immediate W2 contract position available in Atlanta, GA Estimated Duration: 3 years Job Description / Desired Qualifications: The Infrastructure Automation Engineer is responsible for designing, developing, and implementing automation solutions that improve the efficiency, scalability, and reliability of the Company's IT infrastructure. This role focuses on automating the provisioning and lifecycle management of servers, storage, networking, and virtualization platforms across VMware, Hyper-V, and physical environments using technologies such as Ansible, Terraform, Python, PowerShell, and Git-based workflows. In addition to building and maintaining automation frameworks, the engineer serves as a technical leader and champion for infrastructure automation across the organization. The role collaborates with stakeholders to deliver standardized, enterprise-wide solutions, develops reusable automation assets and best practices, integrates automation with operational processes, and mentors peers to accelerate adoption of modern infrastructure and DevOps capabilities while reducing manual effort and improving operational consistency. Must-have skills: Software development experience, Git, Python, Ansible, Linux administration, Windows administration Nice to have skills: Agile software development, Jira, OpenShift/Kubernetes, VMware vSphere virtualization infrastructure, F5, DNS/DHCP/Infoblox, Firewall, IIS What does the day to day look like? As part of a Scrum team, the Infrastructure Automation Engineer delivers automation and infrastructure-as-code solutions assigned through sprints using Jira. The role balances coding, testing, troubleshooting, collaboration with stakeholders, and participation in Agile ceremonies to continuously improve the efficiency, reliability, and scalability of the organization's infrastructure. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.
We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of people management experience - 3+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities, or 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience in project or program management - 1+ years of data center engineering or operations experience - Experience with project management - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Meets/exceeds Amazon's leadership principles requirements for this role - Meets/exceeds Amazon's functional/technical depth and complexity for this role - In-depth hardware knowledge and troubleshooting experience, system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Mineral - 78 300.00 USD annually
07/21/2026
Full time
We are currently expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take Data Center Operations to the next level. The successful candidate will have experience managing people with varying skillsets, devising strategies, mentoring people in all levels, sponsoring projects, and proposing technical solutions. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue for large events and address accordingly - Coordinate change management resources - Guide, train and educate data staff on the best practices related to all service owner issues - Manage and deliver mid-size projects - Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs - Manage a diverse team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on-call schedule coordinating absence and vacations - Recruit and train data technicians to ensure appropriate staffing levels - Host weekly staff meetings - Write and deliver performance reviews for staff About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of people management experience - 3+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities, or 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience - Current, active US Government Security Clearance of Top Secret with SCI eligibility or above PREFERRED QUALIFICATIONS - Experience in project or program management - 1+ years of data center engineering or operations experience - Experience with project management - Experience that includes strong analytical skills, attention to detail, and effective communication abilities - Meets/exceeds Amazon's leadership principles requirements for this role - Meets/exceeds Amazon's functional/technical depth and complexity for this role - In-depth hardware knowledge and troubleshooting experience, system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Mineral - 78 300.00 USD annually
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually
07/21/2026
Full time
Manage a team that maintains cloud infrastructure for global data center operations! AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the Un Key job responsibilities The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: Prioritize and assign trouble tickets to data center technicians and operators Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations Developing Career Paths for the employees and making updates in our internal tools. Recruit and train data technicians to ensure appropriate staffing levels Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics Fast learn or act as the subject matter expert across all aspects in data center operations Ensure all operational KPIs and metrics are being measured and met Inspire and guide improvement in team process, technology innovation and automation Manage Large Scale Events (outages) and act as the call leader Manage and improve the workflows and through-put for data centers operations Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs Maintain the on-call schedule coordinating absence and vacations Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent - 2+ years of people management experience - 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience PREFERRED QUALIFICATIONS - 2+ years of computer hardware experience, including troubleshooting and repairing experience - Experience in technical writing in a relevant field - certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+ - Experience with system management tools and client/server environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 78 300.00 USD annually