Perficient
Somerville, Massachusetts
We currently have a career opportunity for a Business Analyst in our Automation and AI business unit. The role of the Business Consultant is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs. Our Business Consultants fill a number of different roles on our project teams working with a variety of technologies for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client's industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client's needs. A Business Consultant thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our Consultants can handle the stress of being accountable for delivery and: complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged. The Senior Business Consultant will be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Senior Business Consultant will facilitate key requirements with stakeholders and customers using standard and User Experience techniques. The Senior Business Consultant may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes. The Senior Business Consultant works with the Lead Business Consultant and Senior Project Managers to assist with daily operations exercising time management, communication and collaboration in a fast-paced environment to ensure the successful delivery of projects. The Senior Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis. May mentor junior Consultants. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. RESPONSIBILITIES Build trusted client relationships through proactive account management and effective project delivery. Establishes knowledge of client business challenges and priorities to translate into opportunities. Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner. Helps deliver presentations to clients and management teams. Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards. Translate client's business needs into detailed business requirements documents, use cases and systems interaction diagrams. Works with customers to establish approved wireframes and mock-ups for solutions. Assists project team to establish high, mid, and micro level plans for project team. Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria. Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met Helps establish project test strategy, methodologies, test plans as well as assist with test execution. Instills team commitment to company delivery methodologies and practices. QUALIFICATIONS Certified in Appian, Pega or similar Automation platforms understanding of digital process automation tools and capabilities Bachelor's Degree 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience. Minimum 2 years consulting industry experience working with external clients Experience working in an Agile environment Understanding of iterative development methodologies Strong knowledge and understanding of current technologies and complex enterprise level applications Knowledge of current technologies, application software development Skilled ability to obtain, understand and respond strategically to client needs. Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously. Strong analytical, problem solving and conflict resolution skills. Energetic, motivated, service-oriented, and be able to multi task. Proven track record of delivering on time, on budget, and meeting client commitments. Excellent listening, oral, and written communication skills. Excellent facilitation, presentation, and reporting skills. Strong interpersonal and teamwork skills. Flexible to new situations and challenges. Flexibility to travel up to 50 percent. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution. Familiarity with AI-enhanced platforms is a plus. A solid understanding of AI capabilities and limitations including ethical considerations is expected. Preferred skills and education: Degree in Computer Science or Engineering Strong understanding of complex Internet based enterprise level applications The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $57,798 to $131,640. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. ABOUT US Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose. ABOUT THE TEAM Our Intelligent Automation experts help our clients bridge how work is performed today and how they want to work tomorrow, by leveraging DPA, RPA, and AI to align all aspects of the client's operations. We partner with some of the most recognized brands in the business with equally matched partnerships. Together, we bring visions to life and drive value and efficiency through process improvement and technology integration.
We currently have a career opportunity for a Business Analyst in our Automation and AI business unit. The role of the Business Consultant is for individuals passionate about identifying and delivering the right Business solution for each client. Our Business Consultants have a keen Business orientation with an understanding of how technology can be effectively applied to meet a variety of Business needs. Our Business Consultants fill a number of different roles on our project teams working with a variety of technologies for a wide range of clients. The specific responsibilities vary for each client and each project. Key to the success of our Business Consultants is the willingness and desire to quickly learn the client's industry and the unique requirements of each engagement and to fill whatever role may be required to best support our client's needs. A Business Consultant thrives in challenging environments and accomplishes difficult assignments without significant supervision and instruction. Our Consultants can handle the stress of being accountable for delivery and: complete goals on time, practice strong attention to detail, persevere through tough obstacles, and do not get easily discouraged. The Senior Business Consultant will be involved in the strategic planning of an engagement or helping the client make decisions about their future IT direction. Once a project has begun, the Senior Business Consultant will facilitate key requirements with stakeholders and customers using standard and User Experience techniques. The Senior Business Consultant may be responsible for functional designs, detailed designs and system mapping, wireframes, requirement specifications, and prototypes. The Senior Business Consultant works with the Lead Business Consultant and Senior Project Managers to assist with daily operations exercising time management, communication and collaboration in a fast-paced environment to ensure the successful delivery of projects. The Senior Business Consultant will interface with Perficient technical and business delivery personnel, as well as vendors and customers on a regular basis. May mentor junior Consultants. Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. RESPONSIBILITIES Build trusted client relationships through proactive account management and effective project delivery. Establishes knowledge of client business challenges and priorities to translate into opportunities. Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner. Helps deliver presentations to clients and management teams. Contributes to project discoveries, kickoff, prepare proposals and statements of work following company standards. Translate client's business needs into detailed business requirements documents, use cases and systems interaction diagrams. Works with customers to establish approved wireframes and mock-ups for solutions. Assists project team to establish high, mid, and micro level plans for project team. Helps to establish critical path, milestones, delivery dates, and review client deliverables to ensure they meet client acceptance criteria. Provides leadership throughout the lifecycles of a project, guiding the understanding the project team has through design and development to ensure project requirements are met Helps establish project test strategy, methodologies, test plans as well as assist with test execution. Instills team commitment to company delivery methodologies and practices. QUALIFICATIONS Certified in Appian, Pega or similar Automation platforms understanding of digital process automation tools and capabilities Bachelor's Degree 3-6 years of professional business analysis experience, with strong relationship management, account management, and support experience. Minimum 2 years consulting industry experience working with external clients Experience working in an Agile environment Understanding of iterative development methodologies Strong knowledge and understanding of current technologies and complex enterprise level applications Knowledge of current technologies, application software development Skilled ability to obtain, understand and respond strategically to client needs. Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously. Strong analytical, problem solving and conflict resolution skills. Energetic, motivated, service-oriented, and be able to multi task. Proven track record of delivering on time, on budget, and meeting client commitments. Excellent listening, oral, and written communication skills. Excellent facilitation, presentation, and reporting skills. Strong interpersonal and teamwork skills. Flexible to new situations and challenges. Flexibility to travel up to 50 percent. Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution. Familiarity with AI-enhanced platforms is a plus. A solid understanding of AI capabilities and limitations including ethical considerations is expected. Preferred skills and education: Degree in Computer Science or Engineering Strong understanding of complex Internet based enterprise level applications The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $57,798 to $131,640. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview. Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated. Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. ABOUT US Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world's most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what's possible - while building a career filled with growth, balance, and purpose. ABOUT THE TEAM Our Intelligent Automation experts help our clients bridge how work is performed today and how they want to work tomorrow, by leveraging DPA, RPA, and AI to align all aspects of the client's operations. We partner with some of the most recognized brands in the business with equally matched partnerships. Together, we bring visions to life and drive value and efficiency through process improvement and technology integration.
Keurig Dr Pepper
Burlington, Massachusetts
Job Overview: Architecture & Design Support Support the definition of system and data integration architecture for eCommerce platforms and enterprise systems. Contribute to solution design documents, data flow diagrams, interface specifications, and integration standards. Work with senior architects to evaluate design options and ensure alignment with overall platform strategy. Data Engineering & Integrations Help design and implement data pipelines supporting analytics, tagging, customer data, product information, inventory, orders, and other commerce workflows. Configure and maintain integration patterns such as APIs, streaming, webhooks, batch jobs, and middleware workflows. Participate in building data models, schemas, and event structures that support digital commerce operations. Assist in maintaining data quality, monitoring, governance, and synchronization across systems. Help design and implement data visualization using BI tools such as Microsoft Power BI , Tableau etc. Implementation & Delivery Collaborate with engineering teams to translate integration requirements into technical tasks. Support testing, debugging, and validation of integrations across upstream and downstream systems. Contribute to documentation and knowledge sharing within the team. Ensure solutions meet requirements for security, reliability, observability, and performance. Cross-Functional Collaboration Work closely with product managers, analytics teams, marketing, operations, and customer experience teams to understand data and integration needs. Help clarify data requirements and ensure correct flow of customer, product, and transaction information. Communicate technical concepts clearly to both technical and business partners. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Total Rewards: Salary Range: $71,000 - $115,500 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Requirements: 4-7 years of experience in solution architecture, data engineering, systems integration, or similar roles. Strong understanding of eCommerce ecosystems and how data flows between CRM, CDP, ERP, OMS, PIM, tagging/analytics, and marketing platforms. Experience building or supporting API integrations and event-driven workflows. Working knowledge of data modeling, ETL/ELT pipelines, and cloud-based data infrastructure. Familiarity with digital tagging, analytics measurement, and customer data capture. Strong technical documentation, communication, and problem-solving skills. Ability to work collaboratively within a cross-functional team environment. Preferred Qualifications Experience contributing to large-scale digital commerce or replatforming initiatives. Exposure to headless or composable commerce concepts. Some familiarity with DevOps practices, CI/CD, and cloud-based integration tooling. Understanding of data privacy and compliance considerations (GDPR, CCPA). Relevant industry ceritifications such as Microsoft Azure, AWS, Google Cloud or equivalent Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
Job Overview: Architecture & Design Support Support the definition of system and data integration architecture for eCommerce platforms and enterprise systems. Contribute to solution design documents, data flow diagrams, interface specifications, and integration standards. Work with senior architects to evaluate design options and ensure alignment with overall platform strategy. Data Engineering & Integrations Help design and implement data pipelines supporting analytics, tagging, customer data, product information, inventory, orders, and other commerce workflows. Configure and maintain integration patterns such as APIs, streaming, webhooks, batch jobs, and middleware workflows. Participate in building data models, schemas, and event structures that support digital commerce operations. Assist in maintaining data quality, monitoring, governance, and synchronization across systems. Help design and implement data visualization using BI tools such as Microsoft Power BI , Tableau etc. Implementation & Delivery Collaborate with engineering teams to translate integration requirements into technical tasks. Support testing, debugging, and validation of integrations across upstream and downstream systems. Contribute to documentation and knowledge sharing within the team. Ensure solutions meet requirements for security, reliability, observability, and performance. Cross-Functional Collaboration Work closely with product managers, analytics teams, marketing, operations, and customer experience teams to understand data and integration needs. Help clarify data requirements and ensure correct flow of customer, product, and transaction information. Communicate technical concepts clearly to both technical and business partners. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Total Rewards: Salary Range: $71,000 - $115,500 Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Requirements: 4-7 years of experience in solution architecture, data engineering, systems integration, or similar roles. Strong understanding of eCommerce ecosystems and how data flows between CRM, CDP, ERP, OMS, PIM, tagging/analytics, and marketing platforms. Experience building or supporting API integrations and event-driven workflows. Working knowledge of data modeling, ETL/ELT pipelines, and cloud-based data infrastructure. Familiarity with digital tagging, analytics measurement, and customer data capture. Strong technical documentation, communication, and problem-solving skills. Ability to work collaboratively within a cross-functional team environment. Preferred Qualifications Experience contributing to large-scale digital commerce or replatforming initiatives. Exposure to headless or composable commerce concepts. Some familiarity with DevOps practices, CI/CD, and cloud-based integration tooling. Understanding of data privacy and compliance considerations (GDPR, CCPA). Relevant industry ceritifications such as Microsoft Azure, AWS, Google Cloud or equivalent Company Overview: Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the single-serve coffee brewing system in North America at KDP, and we have fun doing it! Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us? We strive to be an employer of choice, providing a culture and opportunities that empower our team of 29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.