7 jobs found

Job Title: Manager, Oracle Fusion Analytics Finance (OTC & PTP) Location: Nashville, TN (preferred) or New York, NY Onsite full time Duration: Contract - 7 months (possible extension) Pay Range: $80-110/hour W2 (depending on location) About TSR TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivering highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants. Job Description We are seeking a Manager, Oracle Fusion Analytics - Finance (OTC & PTP) to lead the design, delivery, and governance of analytics and reporting across core Finance functions. The role focuses on Order-to-Cash (OTC) and Procure-to-Pay (PTP) and translates business needs into decision-ready insights built on Oracle Fusion Cloud ERP and its analytics ecosystem, including Fusion Analytics Warehouse / Fusion Data Intelligence (FDI), OTBI, and BI Publisher. This techno-functional role leans 60% functional and 40% technical and partners with Finance, IT, and data engineering to establish trusted metrics and dashboards. The position is onsite in Nashville, TN or New York, NY. Responsibilities: Own and execute the analytics and reporting roadmap for OTC and PTP within Oracle Fusion Cloud ERP. Translate Finance requirements into scalable data models, dashboards, and self-service reporting using FDI, OTBI, and BI Publisher. Define a single source of truth for OTC and PTP metrics and maintain KPI standards, semantic definitions, and data governance. Deliver OTC analytics across credit, billing/invoicing, collections, cash application, deductions/disputes, and revenue; configure metrics such as DSO, aging, CEI, disputes, write-offs, and billing accuracy. Partner with AR, Credit, and Collections leaders to surface insights and support cash-flow forecasting. Deliver PTP analytics across requisitions, POs, receipts, invoice processing, approvals, and payments; configure metrics such as DPO, invoice cycle time, touchless rates, on-time payment, early-payment discounts, and duplicate-payment risk. Partner with AP, Procurement, and Sourcing leaders to improve spend visibility, supplier performance, and payment optimization. Lead, mentor, and develop analysts and report developers; set priorities and ensure on-time, high-quality delivery. Analysts will support this role, though not as direct reports. Act as liaison between Finance process owners, IT/ERP teams, and data engineering; lead requirements sessions and manage a prioritized backlog. Promote data literacy and self-service adoption across Finance while reducing manual and ad hoc reporting. Required Skills & Qualifications: Bachelor's degree in Finance, Accounting, Information Systems, Data Analytics, or related field. 7+ years in finance analytics, business intelligence, or ERP reporting, including 2+ years in a leadership or team-lead capacity. Hands-on expertise with Oracle Fusion Cloud ERP analytics: Fusion Analytics Warehouse / Fusion Data Intelligence (FDI), OTBI, and BI Publisher. Functional knowledge of OTC and PTP processes and Oracle Fusion data for AR, AP, Procurement, and GL subledgers. Proficiency in SQL and data modeling; dashboard and data visualization best practices. Ability to translate Finance requirements into analytics solutions and present insights to senior stakeholders. Experience with Oracle Fusion implementations, upgrades, or analytics migrations. Familiarity with cloud data platforms such as OCI, Snowflake, or Azure and ETL/integration tools. Knowledge of working-capital optimization and finance transformation initiatives. Relevant Oracle certifications, e.g., Oracle Fusion Analytics or Cloud ERP. Experience supporting month-end close, controllership, or FP&A reporting. Preferred Skills: Exposure to cloud data platforms and modern integration patterns. Experience driving self-service analytics adoption within Finance. Role Logistics: Onsite locations: 330 Commerce Street, Nashville, TN (preferred) or 1515 Broadway, New York, NY. Hours: 8 a.m. to 5 p.m. or 9 a.m. to 6 p.m., with flexibility to support Budapest as needed. Travel: Occasional to key office locations; domestic and possible Budapest. Key Competencies: Analytical and data-driven decision making. Finance domain expertise in OTC and PTP. Stakeholder management and communication. Team leadership and talent development. Attention to detail and data quality focus. Why TSR? At TSR, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now: If this sounds like the right opportunity for you, please apply with your most recent resume. Indicate whether you are being considered for the Nashville, TN location or the NYC location. Include a brief sales pitch at the top of your resume explaining why you are qualified for this position.

Job Title: Application Programmer III Location: Jersey City, NJ & Plano, TX Duration: Contract - 12 months Pay Range: $68.24/hr (W2) Job ID: 407355 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Senior PL/SQL Application Programmer to join our dynamic team. The ideal candidate will have strong experience in Oracle PL/SQL, Actimize AIS, and large-scale data processing and a proven ability to deliver robust trade surveillance solutions that improve alert quality, coverage, and controls. Responsibilities: Design, develop, and maintain complex PL/SQL packages, procedures, functions, and triggers for trade data processing. Build scalable data pipelines to support Trade Surveillance use cases, including market abuse detection and alert generation. Develop and optimize high-volume batch processing jobs and complex SQL for extraction, reconciliation, and reporting. Collaborate with compliance and surveillance teams to translate scenarios into technical solutions and support case management data structures. Ensure data lineage, traceability, and auditability across trade data flows and controls. Perform query tuning, indexing, and execution plan optimization for large datasets. Regular Points of Contact: Enterprise Risk & Finance Technology team. Business Analysts. Global Compliance & Operational Risk partners. Audit and Regulatory stakeholders. Client Interaction: No external client interaction. Regular engagement with internal business and compliance stakeholders. Example Projects & Expected End Result: Build and enhance trade surveillance data quality controls and remediate data quality issues. Reverse-engineer Actimize AIS logic and implement equivalent solutions in PL/SQL. Deliver regulator-ready solutions with measurable improvements in alert quality, coverage, and control effectiveness. Current Projects: Enterprise trade surveillance and compliance applications within Enterprise Risk & Finance Technology. Regulatory-driven initiatives on Oracle DB and CSDR platform. Surveillance and monitoring solutions for Front Office and Global Markets activity. Selling Points: High-impact role supporting regulatory compliance and risk reduction. Strong ownership and visibility across senior technology and compliance stakeholders. Opportunity to work on complex datasets and surveillance logic. Hands-on senior developer role with end-to-end accountability. Required Skills & Qualifications: 10+ years of hands-on software development experience. Expert Oracle PL/SQL and strong working knowledge of Actimize AIS. Advanced SQL with performance tuning and understanding of database internals. Experience with relational and object databases. Solid understanding of SDLC, CI/CD, and version control. Preferred Skills: Working knowledge of Python or Shell scripting for automation. Familiarity with trade lifecycle concepts, including orders and executions. Exposure to Trade Surveillance, Market Misconduct, and Global Markets Compliance. Experience with the Actimize AIS platform. Characteristics of a Top Performer: Lead design discussions and document design details. Partner with data engineers, architects, compliance, and business stakeholders. Drive best practices for database development, code quality, and documentation. Contribute to strategic initiatives such as platform modernization and surveillance re-write programs. Produce high-quality, well-tested, and scalable code in a fast-paced, regulatory-driven environment. Keywords for Search: Trade Surveillance Market Misconduct Front Running Compliance Technology Global Markets Regulatory Controls Enterprise Risk Technology Surveillance Controls Enterprise Databases SQL Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Job Description: Job Title: Reconciliation & Reporting Analyst Duration: 12+ Months contact with high possibilities for extension Location: 100% Remote Position About the role You will join the Recon and Reporting team, which owns our post-transaction systems: the platform responsible for reconciling money, tracing the end-to-end flow of funds, and meeting our tax and regulatory reporting obligations to merchants, customers, and authorities worldwide. Reconciliation and financial reporting are essential to running a payments business, and given our transaction volume, this role has direct, measurable impact on financial accuracy and trust. As an Analyst on the team, you will be the person who ensures the numbers tie out. You will reconcile card-network settlement and report files (Visa, Client, and equivalents), along with data from acquirers, processors, and banks, against our internal payment and ledger data. You will investigate and resolve discrepancies down to the last penny, build the automated reporting that finance, accounting, and business stakeholders rely on, and turn what you learn from breaks and exceptions into better metrics, controls, and tooling. Our mantra: all funds in the right place, at the right time, for the right purpose. What you'll do Execute time-sensitive daily, weekly, and monthly reconciliations between card networks, banking partners, processors, and internal transaction and ledger data to ensure data integrity across all sources. Investigate unreconciled items and discrepancies: perform root-cause analysis across network, bank, and internal data, drive corrective actions, and escalate irregularities promptly. Design, develop, and maintain automated SQL-based reconciliation and reporting solutions (e.g., break dashboards, settlement summaries, exception queues) using team best practices, with guidance and review from senior analysts. Contribute to the design of the team's success metrics (e.g., match rates, break aging, time-to-resolution, reporting SLAs) and communicate KPI results to business partners and leadership. Support month-end close: prepare reconciliation reporting, standardized summaries, and supporting documentation that feed downstream accounting, audit, and regulatory processes. Monitor daily settlement, funding, and banking activity to detect irregularities, and spot upstream data or pipeline issues that impact reconciliation and reporting data sources. Partner day-to-day with Engineering, Product, Accounting, Treasury, and Compliance: file and follow production support tickets, define business requirements for fixes and enhancements, and validate changes before deployment. Maintain clear process documentation and runbooks, identify control gaps and manual toil, and propose automation and process improvements. Handle reconciliation and reporting requests from internal stakeholders and external partners, communicating clearly with both technical and non-technical audiences. Use AI tools to explore ideas, improve speed of delivery, and deepen insights in your analytical work. Skills: (Minimum Requirements): 5+ years of related experience in reconciliation, settlement, payment operations, accounting, or finance analytics with a Bachelor's degree (Finance, Accounting, Economics, a quantitative field, or similar); or a Master's degree; or equivalent work experience. Independent proficiency in SQL, including building and maintaining automated SQL-based reporting. Strong Excel skills (complex formulas, pivot tables) and comfort working with large, messy transactional datasets. Detail-oriented "detective" mindset: demonstrated ability to research discrepancies, question the correctness and completeness of data, and follow issues through to resolution. Working knowledge of general accounting principles and the mechanics of money movement. Strong written and verbal communication skills, with the ability to present findings to both analytics peers and non-technical business stakeholders. Self-motivated and proactive; delivers accurate work on tight, recurring deadlines and proactively communicates progress, learnings, and delays. Preferred Qualifications: Prior experience with card-network reconciliation and settlement (Visa, Client, Client, Client), including network settlement, clearing, and report files. Familiarity with funds-transfer processes and rails (ACH, wire, SWIFT, RTP/FedNow) and with the payments ecosystem: merchants, acquirers, issuers, processors, and program banks. Experience with reconciliation tools, banking portals, and BI/reporting platforms (e.g., Looker, Tableau). Exposure to month-end close, interchange and fee/cost reconciliation, revenue-leakage detection, or regulatory and tax reporting. Experience supporting audits, internal controls, or SOX-adjacent processes. Curiosity about payments products and a track record of improving or automating operational processes.

Company description Publicis Re:Sources is the backbone of Publicis Groupe, the world's most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,200+ employees globally. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at . The Publicis Re:Sources Guiding Principles define who we are and what we stand for. They reflect the mindset and behaviors that shape how we work, how we support one another, and how we drive progress together. People First, Driving Success Together Problem Solving Mindset Respect Each Other Partner and Collaborate as One Team Commit to Quality and Standards Innovate and Embrace the Future Job description The Senior Associate, Information Security - Forensics is part of a global team and is responsible for incident response of cyber security incidents that are associated with our businesses, clients, and vendors; is technically skilled and ensures incident containment, remediation, and closure. This individual will be expected to work closely with the legal, data privacy, business, and client teams. They should be comfortable with interacting with senior executives, including C-level staff. Salary Range: $100-125K/yr Visa Sponsorship is not available for this position Incident Commander to lead investigation and response of cyber security incidents. Analyze compromised/potentially compromised systems utilizing forensics tools. Coordinate evidence/data gathering and document security incident reports. Manage, review, and present written and oral reports in a pertinent, concise, and accurate manner for distribution to management. Maintain current knowledge of tools and best practices in advanced persistent threats, tools, techniques, procedures of attackers, forensics, and incident response. Perform complex forensic investigations into system breaches, data leaks, and system weaknesses. Provide technical expertise to staff on security incident monitoring, triage, response, threat & vulnerability management, and security analysis. Provide strategic direction on types of Incident Management activities that will drive efficiencies across company, including automation with AI tools. Job requirements EDR Experience- CrowdStrike and/or SentinelOne with experience investigating and analyzing malware and other malicious activity. Experience with forensics tools such as FTK, EnCase, Autopsy to collect and analyze file system artifacts, process history, application artifacts, memory collection and analysis for physical and cloud systems (Windows, Mac, Linux). 4 or more years of experience in an analytical role of either forensics analyst (Linux, Windows, or MacOS), threat analyst, incident response, SOC analyst, or security engineer/ consultant. Experience with cloud environments such as: Azure, AWS, GCP - knowing how to collect and analyze logs from Guard Duty/ Defender and CloudTrail, etc. Familiarity with the MITRE ATT&CK or related frameworks. Experience developing and managing incident response programs with focus on efficiency through AI development. Strong communication skills with confidence leading Incident Response calls with different stakeholders; followed by producing detailed incident reports. Proficient in social engineering, phishing, and related fraud schemes. Strong general knowledge of security concepts and expertise in network and web application security issues. Experience with a scripting language such as Python, Bash, PowerShell, or other scripting language in an incident handling environment. Additional Information All your information will be kept confidential according to EEO guidelines. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relations.

Position Title: Manager - Advanced Analytics Description: Summary Statement: Lead the information technology aspects of advanced analytics projects and the machine learning (ML) environment. This critical role is responsible for delivering and supporting multiple AI/ML and data science projects across the enterprise. You will assess and select technologies and tools to support advanced analytics projects, and be a member of the Data & Emerging Digital Technologies team driving execution of data and digital initiatives. Collaborate closely with business and IT stakeholders across the organization, understand industry best practices, and drive the architecture and implementation of AI/ML projects. Key Responsibilities: • Evangelize artificial intelligence and machine learning across the organization to solve business problems and optimize processes. • Operationalize and support various Machine Learning models, ensuring accuracy and managing the cost of AI/ML operations. • Manage a team of machine learning engineers. • Work with analytics leaders, data analysts, and data scientists in various business groups (Marketing, Maintenance, Pricing, Finance) and IT groups (Data Engineering, Data Platform Teams, Product Managers, Cloud Engineering). • Responsible for talent management (recruiting, onboarding, career development) in the AI/ML Ops area. Responsibilities: • Collaborate with stakeholder groups and partners at mid to Sr. Management level to build and execute AI/ML roadmaps. • Manage and lead enterprise-wide projects and initiatives concurrently, assigned from client group leadership and other IT departments. • Lead and manage a team of machine learning engineers and AI/ML Ops administrators to support various AI/ML projects (Predictive Analytics, Prescriptive Analytics, Computer Vision, Gen AI). • Stay updated on best practices in AI/ML, AI/ML Ops, and Model API Management to leverage them within the organization, execute on MLOps Roadmap maturity. • Ensure applications and environments are available and supported as per agreed SLAs. • Enforce best practices and compliance with AI Governance principles. • Follow IT practices in security, licensing, source code management, incident management, and architectural standards. • Delegate and assign tasks to onshore and offshore technical resources. Regularly review project requirements, deliverables, and quality with partner leadership and onsite team members. • Ensure associates lead project scope development and options analysis to recommend technical solutions meeting customer needs. • Follow the Penske Development Process (PDP) and ensure timely capture of all information for relevant metrics generation, including attending tollgates, change control, and deployment discussions. • Work with Program/Project managers to ensure project completion and implementation on time, adhering to department quality standards while ensuring effective cost management. • Identify skill gaps within teams and develop plans to bridge them. • Foster collaboration among associates and within work groups. • Use dashboards and metrics to prioritize work and ensure project milestones are met. Qualifications: • Bachelor's degree in Computer Science, Information Systems, or equivalent experience. • 3+ years of leadership experience leading machine learning engineers. • 3 - 5 years of large enterprise-wide program/project management experience. • 2+ years' experience with cloud platforms, preferably AWS. • Strong experience with Agile/MLOps approaches or methodologies. • Strong Technical Project Management experience. • Strong knowledge of AI/ML using Python, data science tools and methodologies, advanced quantitative modeling, statistical analysis, parametric and non-parametric statistical modeling and techniques, API Management, Micro-services, and Cloud (preferably AWS), and experience operationalizing predictive or prescriptive models. • Working knowledge of one or more Machine Learning Platforms. • Expertise in leading the architecture, design, and implementation of AI/ML-based technical solutions. • Strong experience presenting to mid & Senior Management. Ability to explain complex AI/ML topics in simple terms to various stakeholders. • Experience working with business leadership to establish a project/program application development roadmap. • Experience working with various IT teams to build and implement a scalable architecture for relevant software solutions. • Demonstrated ability to break technical solutions into logical units and show information or data flow. • Full fluency and expert-level knowledge in systems/languages applicable to the role. • Full understanding of system development lifecycle, methodologies, and standards. • Working knowledge of Generative AI and Agentic solutions preferred. • Green Belt, Black Belt, Lean, or PMP certification preferred. Physical Requirements • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate must regularly lift and /or move up to 25lbs/12kg. • Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. • While performing the duties of this Job, the associate is regularly required to stand; walk; sit and talk or hear. The associate is frequently required to use hands to finger, handle, or feel and reach with hands and arms. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Information Technology Job Function: Business Intelligence Job Family: Analytics & Intelligence Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: Requirements PI

Company description Publicis Re:Sources is the backbone of Publicis Groupe, the world's most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,200+ employees globally. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at . The Publicis Re:Sources Guiding Principles define who we are and what we stand for. They reflect the mindset and behaviors that shape how we work, how we support one another, and how we drive progress together. People First, Driving Success Together Problem Solving Mindset Respect Each Other Partner and Collaborate as One Team Commit to Quality and Standards Innovate and Embrace the Future Visa Sponsorship is not available for this position including H1b or OPT EAD Job description The Senior Associate, Information Security - Forensics is part of a global team and is responsible for incident response of cyber security incidents that are associated with our businesses, clients, and vendors; is technically skilled and ensures incident containment, remediation, and closure. This individual will be expected to work closely with the legal, data privacy, business, and client teams. They should be comfortable with interacting with senior executives, including C-level staff. Incident Commander to lead investigation and response of cyber security incidents. Analyze compromised/potentially compromised systems utilizing forensics tools. Coordinate evidence/data gathering and document security incident reports. Manage, review, and present written and oral reports in a pertinent, concise, and accurate manner for distribution to management. Maintain current knowledge of tools and best practices in advanced persistent threats, tools, techniques, procedures of attackers, forensics, and incident response. Perform complex forensic investigations into system breaches, data leaks, and system weaknesses. Provide technical expertise to staff on security incident monitoring, triage, response, threat & vulnerability management, and security analysis. Provide strategic direction on types of Incident Management activities that will drive efficiencies across company, including automation with AI tools. Job requirements EDR Experience- CrowdStrike and/or SentinelOne with experience investigating and analyzing malware and other malicious activity. Experience with forensics tools such as FTK, EnCase, Autopsy to collect and analyze file system artifacts, process history, application artifacts, memory collection and analysis for physical and cloud systems (Windows, Mac, Linux). 4 or more years of experience in an analytical role of either forensics analyst (Linux, Windows, or MacOS), threat analyst, incident response, SOC analyst, or security engineer/ consultant. Experience with cloud environments such as: Azure, AWS, GCP - knowing how to collect and analyze logs from Guard Duty/ Defender and CloudTrail, etc. Familiarity with the MITRE ATT&CK or related frameworks. Experience developing and managing incident response programs with focus on efficiency through AI development. Strong communication skills with confidence leading Incident Response calls with different stakeholders; followed by producing detailed incident reports. Proficient in social engineering, phishing, and related fraud schemes. Strong general knowledge of security concepts and expertise in network and web application security issues. Experience with a scripting language such as Python, Bash, PowerShell, or other scripting language in an incident handling environment. Additional Information All your information will be kept confidential according to EEO guidelines. This job description in no way states or implies that these are the only duties to be performed by the employee(s) currently in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relations. Salary Range: $100-120K/yr

Process Improvement Officer- Kiln Creek Office Yorktown, Virginia 1st Advantage Federal Credit Union is currently seeking a full-time Process Improvement Officer to support our Technology Department in our corporate office of Yorktown, Virginia. The scheduled hours will be Monday through Friday from 8:30 a.m. to 5:00 p.m. The Process Improvement Officer is a senior individual contributor responsible for leading enterprise level business process documentation, analysis, and improvement initiatives across the credit union. A substantial portion of this role focuses on documenting and analyzing end to end business processes in an environment where standardized process documentation and performance measurement practices are still maturing. This position applies Lean Six Sigma and Business Process Reengineering (BPR) techniques to improve operational efficiency, effectiveness, compliance, and the member experience. The Analyst partners closely with operations, lending, technology, risk, and compliance teams to deliver measurable improvements while aligning with the cooperative mission and regulatory obligations of a federally chartered credit union. 1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members. We offer market competitive compensation and a generous benefit package: Dollar-for-dollar matching 401(k) plan to 4% of earnings Choice of three medical plans Flexible Spending Accounts Health Savings Accounts Choice of two Dental plans Vision Basic Life & AD/D Insurance - no cost Optional additional life insurance for colleagues, spouses, and children Long-term Disability Insurance - no cost Short-term Disability Insurance - no cost Employee Assistance Program - no cost Critical Illness, Accident, and Hospital Indemnity Plans Generous paid time off accrual program 11 Paid holidays Pre-paid legal services Pet Insurance Discounts on consumer loans and mortgages, increases on savings products, and much more! The budgeted hiring range for this position is between $90,581.07 annualized and $113,226.35. The final pay rate will be based on the selected candidate's experience and education relevant to the role. This position is also eligible for quarterly incentive payments based on individual and organizational performance. To be considered for this opportunity, please submit your fully completed application and resume through our website. Process Improvement Officer Essential Functions & Responsibilities: Business Process Documentation, Modeling & Analysis: • Document and analyze end to end business processes, including workflows, system interactions, controls, and exceptions. • Develop current state ("as is") and future state ("to be") process models using standardized methods. • Apply Lean Six Sigma and BPR techniques to identify inefficiencies, bottlenecks, and process variation. • Support the development and adoption of enterprise process documentation standards and methodologies. • Identify opportunities to streamline, improve, or automate business processes. Process Improvement Execution & Implementation • Lead process improvement initiatives through assessment, design, implementation, and sustainment. • Facilitate cross functional workshops, working sessions, and kaizen events. • Ensure new and enhanced processes are implemented and deliver expected benefits. • Monitor adoption and sustainability of implemented improvements. • Anticipate business and regulatory impacts and recommend enhancements. Stakeholder Partnership & Organizational Alignment • Coordinate across departments to ensure alignment on process improvement priorities and direction. • Advise leaders on efficient use of resources and process optimization strategies. • Communicate and document process changes and impacts across business units. • Present findings, recommendations, and progress updates to management and executives. Data Analysis, Metrics & Performance Management • Analyze qualitative and quantitative process data to support data driven decisions. • Partner with business units to define and maintain KPIs, performance metrics, internal and external service level agreements, and targets. • Monitor performance trends, identify gaps, and recommend improvement actions. • Establish methods to capture and analyze labor time and capacity utilization. • Share best practices and lessons learned across the organization. Governance, Risk, Compliance & Technical Integration • Incorporate regulatory, risk, audit, and internal control considerations into process design. • Document technical workflows, data flows, system interfaces, and controls. • Collaborate with business and technology teams to implement monitoring and analytical tools. Performance Measurements: Process Documentation & Analysis Effectiveness: Performance is measured by the timely completion, accuracy, and usability of documented end to end business processes using approved enterprise standards. Success includes clear, consistent documentation that is readily understood and adopted by business stakeholders. Process Improvement Results & Impact: Success is demonstrated through the delivery of completed process improvement initiatives that achieve measurable outcomes such as efficiency gains, time reduction, error reduction, capacity improvement, or cost savings, with realized benefits aligned to approved business cases. Data Analysis & Decision Support: Performance is evaluated based on the effective use of qualitative and quantitative data to support recommendations, including the establishment of accurate baselines, performance metrics, and KPIs that enable data driven decision making across the organization. Implementation & Sustainment of Improvements: Effectiveness is measured by the successful implementation and sustained adoption of new or enhanced processes. This includes evidence that improvements are embedded into daily operations and continue to deliver expected benefits post implementation. Stakeholder Partnership & Influence: Performance includes the ability to build trusted relationships, facilitate cross functional collaboration, and clearly communicate findings, recommendations, and progress to business leaders and executive audiences, without reliance on formal authority. Governance, Risk & Compliance Integration: Success is measured by the consistent incorporation of regulatory, compliance, and internal control requirements into process designs, resulting in audit ready processes and reduced operational or compliance risk. Process Improvement Initiative Management: Performance is assessed by the delivery of assigned initiatives within established scope, timelines, and quality expectations, including effective risk, issue, and change management throughout the process improvement lifecycle. Member & Credit Union Outcomes: Effectiveness is reflected in improvements that enhance the member experience, align with credit union values, and balance operational efficiency with disciplined governance in a federally regulated environment. Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun. Qualifications: Experience Five to Eight+ years of experience in business process improvement, operational excellence, or business analysis. Prior experience in a financial institution (credit union, bank, or similarly regulated organization) preferred. Education Bachelor's degree in business administration, Finance, Operations Management, or a related field required. Lean Six Sigma Green Belt (required). Lean Six Sigma Black Belt (strongly preferred). Relevant professional certification in business process management or improvement preferred (e.g., CBPP, CBPR). Interpersonal Skills This role requires strong interpersonal and influence skills to facilitate cross functional collaboration, resolve complex issues, and present recommendations to diverse stakeholders. Success depends on the ability to build trust, exercise diplomacy, and influence outcomes without formal authority. Effectively gaining cooperation across departments is essential to achieving process improvement objectives. Other Skills Deep expertise in documenting, modeling, and redesigning business processes using structured improvement methodologies. Demonstrated experience facilitating cross functional process documentation, analysis, and improvement initiatives. Strong analytical capability leveraging quantitative methods such as statistical analysis, forecasting, and cost benefit analysis to support data driven recommendations. Working knowledge of the relationship between business strategy, operational processes, technology, and regulatory requirements within a financial services environment. Experience supporting process standardization efforts, governance practices, or enterprise documentation frameworks. Advanced Proficiency with common process mapping and documentation tools such as Visio, Lucidchart, or similar platforms. . click apply for full job details